PublicInput helps state and local governments make engagement more inclusive, transparent, and effective. If you’re passionate about collaboration, innovation, and impact, we’d love to hear from you.
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PublicInput develops and supports Software-as-a-Service (Saas) solutions designed for government agencies and their consultant partners to facilitate and manage better communication with the public.
Based in Raleigh, NC, the company was founded with a vision to access and elevate historically underrepresented communities in the municipal and state planning process, while simultaneously streamlining cumbersome administrative work that so often prevents equitable outcomes.
With a shared background in planning consulting, the company’s co-founders believe that technology can play a key role in making government more responsive and representative of communities' broadest needs.
Many engagement solutions only address small parts of the engagement process, offering a piecemeal approach that relies on third-party partnerships to fill in the gaps. PublicInput uses a unified approach, blending traditional and virtual engagement tactics via one integrated platform. Reliable, equitable, and simple, our easy-to-use user interface gives governments all the tools needed to facilitate successful public engagement.
PublicInput is driven by the idea that “life is all about the people you meet and the things you create with them.” We are privileged to work with exceptionally talented colleagues to create a meaningful change for governments and society. PublicInput’s mission is to enable collaborative democracy through technology. This means creating systems that allow governments to build relationships with their community through more reliable communication, lowered barriers to participation, and data analytics to understand what they’re hearing. That is why we work hard to be the experienced and empathetic innovation partner that state and local governments deserve, while building an exceptional team and company.
PublicInput is seeking a Technical Customer Support Representative to serve as the front line of the customer experience. This role is responsible for managing inbound support requests, guiding customers through platform usage, and ensuring timely, effective resolution of issues. This position combines general support responsibilities with support for time-sensitive customer workflows, including live or scheduled events. You will work closely with Tier 2 Support, Customer Success, and Implementation to ensure customers are supported before, during, and after key moments. This role requires strong communication, sound judgement, and the ability to operate calmly in both routine and high-priority situations, with a primary focus on supporting customers during Pacific Time Zone business hours.
Professional Qualifications
Personal Qualifications
Additional Requirements
This role pays a market-competitive base salary and is eligible to participate in the company’s annual bonus plan.
You may also be eligible for our equity incentive program that awards high-performing employees on an annual basis. These option grants are awarded at the CEO’s discretion to acknowledge employees who have made significant contributions to achieving our goals.
Our offices are based out of Raleigh Founded in the Glenwood South neighborhood of Downtown Raleigh. We’re fortunate to be surrounded by fellow social entrepreneurs and high-growth companies. Glenwood South contains a multitude of restaurants, bars, unique shops, and art galleries.
PublicInput is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law. As a condition of employment, you are required to sign and comply with an Employee Confidential Information Invention Assignment Agreement that requires, among other provisions, the assignment of rights to any invention made during your employment at the Company, and non-disclosure of Company proprietary information. All company offers are contingent upon the completion of a criminal background check. Your employment is at-will, and either you or we may terminate your employment at any time, with or without notice.
PublicInput celebrates all people and is committed to working actively towards equity and accessibility for everyone. We believe society is strongest when everyone is listened to, respected, valued, and able to contribute to the decision-making process, regardless of race, sex, ethnicity, national origin, religious faith, disability status, sexual orientation, or gender identity. We seek talented individuals whose skills and experiences can help us transform the way government and communities work together. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all areas of our company.
Ready to apply?
Apply to PublicInputShare this job
PublicInput develops and supports Software-as-a-Service (Saas) solutions designed for government agencies and their consultant partners to facilitate and manage better communication with the public. Based in Raleigh, NC the company was founded with a vision to access and elevate historically underrepresented communities in the municipal and state planning process, while simultaneously streamlining cumbersome administrative work that so often prevents equitable outcomes.
Many engagement solutions only address small parts of the engagement process, offering a piecemeal approach that relies on third-party partnerships to fill in the gaps. PublicInput uses a unified approach, blending traditional and virtual engagement tactics via one integrated platform. Reliable, equitable, and simple, our easy-to-use user interface gives governments all the tools needed to facilitate successful public engagement.
PublicInput is driven by the core concept that “life is all about the people you meet and the things you create with them.” Through direct experience and collaboration, PublicInput is focused and committed to creating better ways for governments to have a relationship with their community. That is why we work hard to be the experienced and empathetic innovation partner that we wish we had had at our side when doing the tough job of engaging the public.
PublicInput is seeking a dynamic and strategic Product Marketing Manager to sit at the intersection of product, sales, and marketing. In this pivotal role, you will be responsible for developing compelling positioning and messaging, leading go-to-market execution, and enabling our sales team with the tools and insights needed to drive pipeline growth and revenue outcomes.
Required Qualifications
Preferred Qualifications
This role pays a market-competitive base salary and is eligible to participate in the company’s annual bonus plan.
You may also be eligible for our equity incentive program that awards high-performing employees on an annual basis - beginning in year two. These option grants are awarded at the CEO’s discretion to acknowledge employees who have made significant contributions to achieving our goals.
PublicInput celebrates all people and is committed to actively working towards equity and accessibility for everyone.
We believe society is strongest when all of us are listened to, respected, valued, and can contribute to the decision-making process, no matter our race, sex, ethnicity, national origin, religious faith, disability status, sexual orientation, or gender identity.
Ready to apply?
Apply to PublicInputShare this job
PublicInput develops and supports Software-as-a-Service (Saas) solutions designed for government agencies and their consultant partners to facilitate and manage better communication with the public.
Based in Raleigh, NC, the company was founded with a vision to access and elevate historically underrepresented communities in the municipal and state planning process, while simultaneously streamlining cumbersome administrative work that so often prevents equitable outcomes.
With a shared background in planning consulting, the company’s co-founders believe that technology can play a key role in making government more responsive and representative of communities' broadest needs.
Many engagement solutions only address small parts of the engagement process, offering a piecemeal approach that relies on third-party partnerships to fill in the gaps.
PublicInput uses a unified approach, blending traditional and virtual engagement tactics via one integrated platform.
Reliable, equitable, and simple, our easy-to-use user interface gives governments all the tools needed to facilitate successful public engagement.
PublicInput is driven by the idea that “life is all about the people you meet and the things you create with them.” We are privileged to work with exceptionally talented colleagues to create a meaningful change for governments and society.
PublicInput’s mission is to enable collaborative democracy through technology. This means creating systems that allow governments to build relationships with their community through more reliable communication, lowered barriers to participation, and data analytics to understand what they’re hearing.
That is why we work hard to be the experienced and empathetic innovation partner that state and local governments deserve, while building an exceptional team and company.
PublicInput is seeking a Product Manager with experience in the B2B or B2G space to bring dedicated capacity and leadership to our product development process. This role reports directly to the CPO and interfaces with the Engineering Team, Customer Success Team, and Marketing Team.
Professional Qualifications
Personal Qualifications
This role pays a market-competitive base salary and is eligible to participate in the company’s annual bonus plan.
You may also be eligible for our equity incentive program that awards high-performing employees on an annual basis. These option grants are awarded at the CEO’s discretion to acknowledge employees who have made significant contributions to achieving our goals.
Our offices are based out of Raleigh Founded in the Glenwood South neighborhood of Downtown Raleigh. We’re fortunate to be surrounded by fellow social entrepreneurs and high-growth companies. Glenwood South contains a multitude of restaurants, bars, unique shops, and art galleries.
PublicInput is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.
As a condition of employment, you are required to sign and comply with an Employee Confidential Information Invention Assignment Agreement that requires, among other provisions, the assignment of rights to any invention made during your employment at the Company, and non-disclosure of Company proprietary information.
All company offers are contingent upon the completion of a criminal background check. Your employment is at-will, and either you or we may terminate your employment at any time, with or without notice.
PublicInput celebrates all people and is committed to working actively towards equity and accessibility for everyone.
We believe society is strongest when everyone is listened to, respected, valued, and able to contribute to the decision-making process, regardless of race, sex, ethnicity, national origin, religious faith, disability status, sexual orientation, or gender identity.
We seek talented individuals whose skills and experiences can help us transform the way government and communities work together.
We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all areas of our company.
Ready to apply?
Apply to PublicInputShare this job
The Senior Account Executive prides themself on finding creative solutions to problems and asking 'why' a little too much. They bring a natural curiosity to their interactions with our friends in government, and they love to understand before they try to sell them anything.
The Senior AE is self-motivated and able to work independently, but also enjoys the communication necessary to work effectively in a team environment.
The Senior AE wants to make money and make a positive impact on the world.
The Senior Account Executive is a leader we rely on to identify, develop, and close new business opportunities. They manage their approach, pipeline, and professional development with a continuous growth mindset. The Senior AE has a boldly curious attitude that sparks new connections, adds depth to discovery conversations, and helps inform, inspire, and guide our potential clients toward a new approach.
All of this produces a growing pipeline of new business, a consistent closing motion, and ultimately connects new agencies with the platform for a long-term basis. The Senior Account Executive spins their professional development flywheels and proactively brings their teammates together to keep their sales approach creative, strategic, and innovative.
The Senior Account Executive will increase our capacity to help public-sector staff learn about our software and will work to convert a pipeline of high-potential prospect agencies.
Professional Qualifications
Personal Qualifications
This role pays a market-competitive base salary and is eligible to participate in the company's annual bonus plan.
You may also be eligible for our equity incentive program that awards high-performing employees on an annual basis - beginning in year two. These option grants are awarded at the CEO's discretion to acknowledge employees who have made significant contributions to achieving our goals.
Our offices are based out of Raleigh Founded in the Glenwood South neighborhood of Downtown Raleigh. We're fortunate to be surrounded by fellow social entrepreneurs and high-growth companies. Glenwood South contains a multitude of restaurants, bars, unique shops and art galleries.
PublicInput is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.
As a condition of employment, you are required to sign and comply with an Employee Confidential Information Invention Assignment Agreement that requires, among other provisions, the assignment of rights to any invention made during your employment at the Company, and non-disclosure of Company proprietary information.
All company offers are contingent upon the completion of a criminal background check. Your employment is at-will and either you or we may terminate your employment at any time, with or without notice.
PublicInput celebrates all people and is committed to working actively towards equity and accessibility for everyone.
We believe society is strongest when everyone is listened to, respected, valued, and able to contribute to the decision-making process, regardless of race, sex, ethnicity, national origin, religious faith, disability status, sexual orientation, or gender identity.
We seek talented individuals whose skills and experiences can help us transform the way government and communities work together.
We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all areas of our company.
Ready to apply?
Apply to PublicInputCookies & analytics
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