Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Platform Sales team works with B2B Software Platforms to help them facilitate payments for their customers using our Stripe Connect product. Software Platforms, also known as B2B Indirect, are software platform businesses who serve other businesses. Platforms already using Stripe include Shopify, Lightspeed and Mindbody.

As a key member to the Stripe Platforms team, you will manage and elevate relationships with a named account list while identifying new growth opportunities and ways Stripe can exceed expectations. This role will be dedicated to accounts located in France.

If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!

What you’ll do

As an Account Executive (New Business), you will create partnerships between Stripe and the most innovative and fastest-growing software platforms in the world by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses.

Responsibilities

• Directly manage and nurture a named account list and develop account plans for winning business with upper middle market and enterprise companies
• Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well
• Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models
• Develop outbound strategies to create and nurture opportunities
• Own the full sales cycle from lead to close for upper middle market and enterprise companies
• Develop relationships with executive stakeholders
• Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses
• Lead and contribute to team projects to develop and refine our sales process
• Engage with Product and Engineering teams to help drive product strategy

Who you are

You are an adept salesperson and relationship manager capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping customers quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets.

If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!

Minimum requirements

• 8+ years of sales experience, preferably selling a technical product, with a track record of top performance
• Extensive experience directly selling a technology product or service, preferably at an API-first company, with a record of top performance
• A proven track record of moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and applying value proposition
• Great listening skills and ability to quickly become a trusted resource for decision-makers across technology and finance orgs within software companies
• An ability to understand complex technical problems and understand how Stripe’s solutions can address them
• A positive attitude and tireless work ethic when encountering blockers to success, whether external or internal
• Strong presentation skills
• Proven ability to lead complex negotiations involving bespoke commercial agreements
• Superior verbal and written communication skills
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology and a deep understanding of the space
• Experience in or excitement in learning about financial technology infrastructure
• Fastidious approach to CRM hygiene and experience utilizing thorough sales forecasting metrics on a weekly/quarterly basis and communicating them in a succinct manner

Preferred requirements

• Prior experience at a growth stage Internet/Software company
• Experience in fintech/payments is a plus, but not prerequisite

About The Role 

As a Technical Account Manager in our EMEA region, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.

In this role, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.

What You’ll Do

• As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers
• You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations
• From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices
• Provide customers with clear proactive technical guidance and expertise across all our products
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next level

What We're Looking For

• 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined
• Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy
• Excellent project management and communication skills
• Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, reporting tools, etc.)
• Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen
• Ability to collaborate cross functionally with different teams and types of people
• Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease
• Proficiency of spoken and written English

We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Paris based role, reporting to the Manager of Technical Success Management. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption for our public sector partners.

What you’ll do (Role Expectations)

• Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals

• Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions

• Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams

• Work proactively to identify adoption insights, develop risk mitigation plans, and partner with Zscaler teams to ensure long-term customer success

• Participate in the creation and sharing of intellectual capital, including best practice guides and playbooks, to strengthen the Customer Success team’s collective impact

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering

• 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions

• Strong communication and presentation skills with the ability to influence internal and external decisions

• Strong technical acumen with the ability to align customer business challenges to the Zscaler portfolio for desired business and security outcomes

• Proven ability to analyze customer data to gain key insights and develop tailored adoption strategies and risk mitigation plans

What Will Make You Stand Out (Preferred Qualifications)

• Deep background in Cloud and Networking Security technologies such as SD-WAN, MPLS, SWG, DLP, VPNs, and CASB

• Comprehensive understanding of industry-specific workflows and operational processes to optimize security and efficiency

• Relevant industry certifications such as CISSP, CCNP, CCIE, or Network+, or certifications from cloud providers such as AWS, Google, or Microsoft

#LI- Hybrid #LI-MP1

Who We Are

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.

While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.

The Challenge

The EMEA GL Accountant is a key pillar of the EMEA Finance organization, ensuring the financial integrity, compliance, and operational efficiency of T2 and it subsidiaries in the EMEA region. This role is primarily focused on accounting and reporting for 7 entities including monthly consolidation and analysis of financials, SOX/Blackline compliance, preparation of reporting and tax packs, audit support, process optimization, and stakeholder collaboration.

What You’ll Take On

Key duties & responsibilities:

• Prepare and post required monthly GL entries for respective EMEA entities in line with Local and US GAAP as well as Internal reporting
• Load Trial Balances for entities managed outside of JDE
• Review and validate reporting by BU and Title partnering with Financial controller
• Prepare and post any consolidation adjustments or reclasses in JDE as required
• Validate final TB by territory and integrity between systems
• Assist for ensuring that system integrity reports are reviewed and any issues highlighted to manager
• Prepare monthly consolidated P&L, Balance Sheet and various reporting schedules for respective EMEA entities
• Prepare Reporting tasks and reconciliations in Blackline with Financial analyst:
  • Responsible to ensure that respective EMEA entities monthly reporting submissions are complete and accurate
  • Manage Blackline tasks and recs for relevant respective EMEA Entities
  • Optimize and Standardize respective EMEA entities blackline reporting

• Assist in Audit preparation for respective EMEA entities
• Assist in the preparation of the reporting timetables for respective EMEA Entities and communication to the relevant stakeholders
• Monitor the Interco process for respective EMEA Entities 
• Manage Fixed Asset for respective EMEA Entities
• Help find efficiencies to streamline reporting processes
• Help with reforecast when required
• Continuous development of ‘robust processes’ and reporting to ensure all possible data entry errors are kept to an absolute minimum
• Help develop the creation of appropriate working instructions for all core business functions from within the team
• Build relationships with the appropriate stakeholders at our EMEA and US Entities becoming a ‘go to’ point of contact for each.  Help support their information requirements

Systems:

• Gain understanding of T2 financial systems, JD Edwards, Blackline , Hyperion, Hyperion Planning, Oracle BI
• Integrities between Hyperion and JD Edwards
• Flag systems’ issues early and follow through to resolution
• Work within the team to push through system changes to enhance systems for reporting, planning and modelling requirements

Compliance, Guidance & Audit:

• Ensure compliance with all local and US GAAP regulations
• Knowledge of our EMEA structure and operations
• Ensure SOX procedures are adhered to
• Work with Manager to implement and maintain SOX controls and other corporate governance
• Ensure compliance with Take Two’s accounting policies and procedures
• Liaise with both Internal and External auditors – Participate to audits

Other:

• Assist Manager in successful coordination, training, implementation, testing and reconciliation of chosen projects
• Provide cover for team members
• Generate ad-hoc reporting and analysis

What You Bring 

• Qualified or Part Qualified Accountant with relevant experience and advanced knowledge of financial processes
• Advanced knowledge of Microsoft Excel functionalities and formula (e.g., pivot table, SUMIF/SUMIFS/VLOOKUP/XLOOKUP formulas, etc.)
• Strong ERP and BI systems background
• Ability to deliver accurately, work under pressure within tight deadlines and flexibility with time zone differences
• Strong interpersonal and communication skills
• Technically competent in Local and US GAAP reporting and general understand of SOX compliance for a public company
• Ambitious, proactive, self-starter with ability to grow in this role within the Accounting Group and add value to the business and the accounting organization
• Commercially aware, with an appreciation of key business risks
• Ability to pulling data from systems and be proficient at analysing numbers
• Attention to detail and efficient time-management and organizational skills
• Excellent analytical and problem solving skills and is able to draw high-level business conclusions and trends from detailed financial and statistical data
• Confident preparing and presenting results to a senior management team, taking feedback and communicating complex analyses in an easy to understand format to sales and finance leads and the executive teams throughout the business
• Ability to build and maintain excellent relationships with key stakeholders in Europe and the US
• Knowledge with one or more of the following systems preferred: JD Edwards, Hyperion, Essbase, Oracle Business Intelligence, Blackline
• Fluent in French and English

What We Offer You

• Great Company Culture. Ranked as one of the most creative and innovative places to work. Creativity, innovation, efficiency, diversity and philanthropy are core tenets of our organization and are integral drivers of our success.
• Growth. As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, to be inquisitive and collaborative and to grow within and around the company.
• Work Hard, Play Hard. Our employees bond, blow off steam and flex some creative muscles through onsite fitness classes and at onsite gyms, company parties, game release events, and regular social events.
• Benefits. Include, but aren't limited to: healthcare insurance for high-quality medical and dental care that covers hospitalization, optical care, alternative medicine, and flu vaccines; Per Obligatoire pension plan; 50% reimbursement for public transport commuting; company-funded meal vouchers; 540 € annual fitness reimbursement; 24/7 mental wellbeing support; an Employee Stock Purchase Plan with 15% discount; charitable donation matching and volunteer leave; 25 days of annual leave and extra company holidays, and Reduction of Working Time (RTT).

Take-Two Interactive Software, Inc. and its affiliates and group companies (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, colour, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, pregnancy, age, marital status, or any other characteristics protected by applicable law.

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com.

#LI-PH1

#LI-Hybrid

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT  

This team works on the end to end solution for signal based extra-day and intra-day strategies at QRT.

- The python library/framework with which researchers can perform their research and develop their strategies.
- The on-ramp pipelines and process for submitting, backtesting and validating those strategies to trading
- The platform which run all those strategies in production, including the scaling and monitoring of that platform

Your present skillset 

- Strong python development skills, both exercised for the Python Integrator library itself, and for the tooling around the platform 
- Excellent written and verbal communication skills, as we have a strong focus on user facing documentation and support
- Advanced financial functional knowledge, to be able to design the feature the researchers and traders need in the library
- Architectural skills to help design an ever evolving platform always on step ahead of the needs in terms of scaling
- Great CI/devops mindset to help the team achieve maximal efficiency and the product to reach an excellent level of quality
- Rust/C high performance computing skills to help always improve the performance of the hotspot of the different components

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT  

This team works on the end to end solution for signal based extra-day and intra-day strategies at QRT.

- The python library/framework with which researchers can perform their research and develop their strategies.
- The on-ramp pipelines and process for submitting, backtesting and validating those strategies to trading
- The platform which run all those strategies in production, including the scaling and monitoring of that platform

Your present skillset 

- Strong python development skills, both exercised for the Python Integrator library itself, and for the tooling around the platform 
- Excellent written and verbal communication skills, as we have a strong focus on user facing documentation and support
- Advanced financial functional knowledge, to be able to design the feature the researchers and traders need in the library
- Architectural skills to help design an ever evolving platform always on step ahead of the needs in terms of scaling
- Great CI/devops mindset to help the team achieve maximal efficiency and the product to reach an excellent level of quality
- Rust/C high performance computing skills to help always improve the performance of the hotspot of the different components

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

About the Role

France is Wheely's fastest-growing market in Europe and we're just getting started. As General Manager, you'll run the full business across Paris and lead our expansion into the South of France and Monaco. You'll have four teams reporting to you and direct ownership of growth in a market with enormous untapped potential. You'll work directly with our CEO/Founder, board and executive team: close enough to move fast, with the backing to make decisions that matter. This is a 24/7 operation serving demanding customers. It requires intensity, commitment, and genuine passion for getting things right.

What you’ll own

• P&L responsibility for France
• The offline product: pricing, availability and fleet composition
• Four local teams
  • Driver Operations
  • Quality & Training (our Chauffeur Academy)
  • Sales (Wheely for Business)
  • Marketing
• Expansion strategy for the South of France and Monaco, including launch planning, local partnerships and market development
• Drive business development, identifying and capitalising on new opportunities for growth and partnerships
• Collaboration with central Product team on the passenger and chauffeur experience
• Regulatory strategy: navigating France's VTC licensing and compliance landscape
• External representation: press, partnerships and key stakeholder engagement

Requirements

• Bachelor's or Master's degree in STEM or Economics from a leading university
• Minimum 7–10 years of total experience, with 5+ years in investment banking, strategy consulting, or high-growth tech
• Excellent leadership and team management skills
• Strong analytical / problem-solving skills
• Professional fluency in French and English
• Based in Paris

What we offer

• Office-based role in Paris (9th arrondissement), four days a week with flexible start and finish times, plus one remote day of your choice
• Competitive salary
• Employee stock options plan
• Private medical insurance
• Life and critical illness cover
• Best-in-class equipment
• Monthly credit towards Wheely journeys
• Daily Lunch Allowance
• Navigo and Veligo travel
• Professional development stipend
• Relocation support, including visa sponsorship and allowance

Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We accelerate sustainable mobility. We obsess over partnerships. We grow relentlessly:our network, our partners, ourselves.

If you’re here, you’re probably not looking for “just a job.” Neither are we. 😎 We’re driven by impact, and always looking for people who thrive on turning bold ideas into reality. If that sounds like you, you’ll feel at home here. We’re looking for people who see challenges as puzzles, not problems, thrive in fast-growing, high-energy environments, want to shape the future of mobility, not just watch it unfold. At Powerdot, you’ll get freedom, ownership, and responsibility. The space to experiment. The chance to scale your ideas. And a team that’s always pushing the edge of what’s possible.

Don’t stop reading, the best part’s coming up 👇🏼

• Type: Individual Contributor
• Languages: French (main) & english (required) 
• Location: Paris
• Contract Type: CDI

How You’ll Shape Our Story:

As a Partnership Success Coordinator, you will hold a key position, responsible for deepening existing partnerships with retailers and commercial real estate owners, in order to embed our kiosks seamlessly into their retail operations. Your role will be highly dynamic and will encompass a wide range of responsibilities:

• Ensure the satisfaction of signed clients by working closely with the Operations team
• Drive client adoption of our various tools to integrate with their retail activities: integration with loyalty programs, cross-promotions, and temporary marketing campaigns on kiosks to generate in-store traffic
• Design and launch special campaigns on the kiosks aligned with retailers’ events
• Maximize our Net Promoter Score (NPS) among clients
• Collect client feedback to inform our product roadmap and sales messaging
• Automate the above processes as much as possible 
• Identify underperforming locations and propose initiatives to increase usage, either jointly with the client or independently Business development responsibilities:
• Expand our partner network
• Identify locations where additional kiosks can be deployed and secure extension contracts on existing sites
• Turn existing clients into ambassadors to support outreach to new prospects
• Coordinate with the broader Business Development team to support the achievement of commercial growth objectives

This Is About You, Not Us 🫵🏼:

• Master’s degree (Bachelor +5) from a top Business School, Engineering School, or equivalent
• 2–3 years of professional experience, ideally in Customer Success Management within a fast-growing B2B scale-up
• Excellent written and verbal communication skills, with the ability to concisely present progress updates and potential blockers, and to clearly articulate our value proposition to clients from a commercial standpoint
• Strong organizational skills with a clear sense of priorities
• You have critical thinking and you assess situations and data efficiently, creatively and accurately
• Pragmatic and solution-oriented, able to avoid unnecessary detail and quickly identify simple, effective solutions to problems
• Strong entrepreneurial mindset, with the autonomy and independence required to make important decisions quickly 
• Rigorous and methodical, capable of analyzing the performance of initiatives and drawing clear, actionable conclusions 
• Highly comfortable with both written and spoken communication, with a strong affinity for client interaction
• Excellent stress management skills, particularly in high-pressure or tense client situations
• Strong commercial acumen, combined with creativity and a taste for challenge, enabling the proposal of innovative and relevant solutions to clients
• Ability to understand our Business Plan and key growth and profitability drivers as an investment-backed company, as well as to grasp retailers’ business models in order to propose solutions tailored to their needs
• Strong interest and enthusiasm for sustainable mobility, with the ambition to help capture a rapidly growing market through a disruptive value proposition. Experience in electric mobility is a plus; if not, we will support your ramp-up
• Fluency in English is required

The Kind of Energy We’re Looking For:

• We’re not into titles, egos, or corporate buzzwords. We’re into people who make things happen.
• You lead and listen. Whether you’re steering the ship or rowing alongside the crew, you bring others with you and keep communication wide open.
• You own your stuff. You don’t wait for instructions: you see an opportunity, grab it, and make it better than anyone expected.
• You’ve got a green heartbeat. Sustainability isn’t just cool, it’s core. You care about doing work that leaves the world a little better than you found it.
• You balance hustle with humanity. You love the buzz of in-person teamwork, but you also know when to recharge (pun totally intended 🔋).
• You grow on purpose. You’re hungry to learn, to stretch, and to build something meaningful, not just rack up LinkedIn bullet points.

How you'll be Powered up?

• 🏥 Private health insurance coverage
• 💪🏼 Gym membership to help you stay active
• ⏰ Flexible working hours: you own your time
• 🌍 Annual offsite where we celebrate the year’s achievements and spend quality time together (last year we went to Algarve, Portugal!)
• 🤝🏼 Regular team-building events with your local teammates
• 📚 English Training as English is our language used to connect with all markets and teams
• 🍩 Free office snacks and unlimited coffee & Meal allowance for every worked day
• 🚆 50% Reimbursement of navigo
• ⚡️Special discounts for charging your electric vehicle

🧑‍🧑‍🧒‍🧒 Our Promise To You

The best solutions come from different voices. We’re building a culture where inclusion, respect, and equal opportunity aren’t policies they’re lived every day. At Powerdot, everyone has the space to speak up, challenge the status quo, and make a difference. At Powerdot, your voice powers the future, literally. 

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes, bilingual in English and French
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273399040

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Paris for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes, bilingual in English and French
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273399040

As we continue to grow, we are looking for a Key Account Manager (Pure Players) to join our French Sales Team. The position is based in our central Paris Offices (Hybrid - 3 days a week) 

Role Purpose

The Key Account Manager - Pure Players is responsible for managing, expanding, and accelerating SharkNinja’s eCommerce performance across a portfolio of Pure Players (excluding Amazon). This role is designed for a high-potential digital commercial talent ready to operate in an hypergrowth environment, with a strong capacity to open new accounts, build a scalable framework, and elevate online execution standards.

You will act as a business owner of a fast-moving perimeter, combining commercial intensity, digital expertise, and entrepreneurial spirit.

What You'll Do:

• Account Management & Business Development
• Manage, grow, and strategically develop a portfolio of Pure Players (ex: Cdiscount, MaxiCoffee, etc.).
• Identify, prospect, and open new Pure Player accounts to expand SharkNinja’s online footprint.
• Build scalable business plans to accompany the growth of new partners from onboarding to maturity.
• Negotiate annual agreements, trade terms, visibility packages, and co-marketing plans to support long-term growth.
• Building a High-Growth eCommerce Perimeter
• Shape and structure a hybrid portfolio combining established accounts and high-potential emerging players.
• Create standardized processes and toolkits to accelerate future account expansion.
• Work closely with internal stakeholders to secure resources (content, media, supply, forecast...) needed to unlock hypergrowth.

Digital Excellence & eRetail Optimization

• Drive flawless execution of digital fundamentals: product content quality, SEO, A+ pages, search optimization, onsite merchandising, ratings & reviews.
• Monitor and optimize eKPIs: conversion rate, share of search, traffic sources, buy box, inventory health.
• Lead the digital activation of new product launches to maximize visibility and conversion.

Data-driven Performance Management

• Analyze performance weekly: sell-in, sell-out, P&L impact, stock, profitability, funnels.
• Identify growth levers and propose clear, data-driven action plans.
• Build and lead quarterly business reviews with partners and internal teams.

Cross-functional Collaboration

• Partner with Marketing, Digital, SS&A, Supply Chain, Finance.
• Share competitive insights, consumer behaviors, and digital trends to influence strategy.
• Relationship Building & Influence
• Build trusted, long-term relationships with buyers, eCommerce leaders, digital merchandisers, operations managers, and marketing contacts.
• Act as an advisor by bringing insights, recommendations, and category knowledge.

What You'll Bring:

Experience

• 3 to 5 years in Key Account Management, eCommerce, Digital Marketing, or Business Development.
• Experience with Pure Players or Marketplaces strongly appreciated - but not mandatory if strong digital skills + commercial acumen.
• Experience in hypergrowth or business building is a plus (scale-up, portfolio expansion, opening accounts…).
• Experience in Consumer Electronics, SDA, FMCG, Tech, or Lifestyle industries is a plus.

Skills

• Strong digital & analytical mindset; ability to interpret data and propose actions.
• Knowledge of eRetail fundamentals: SEO/SEM basics, content optimization, digital merchandising, eRetail media.
• Excellent negotiation and relationship-building skills.
• Entrepreneurial mindset: self-starter, proactive, solutions-oriented.
• Comfortable navigating fast pace, quick decision-making, and evolving environments.
• Fluent in French & English.

What We Offer

• A key commercial role with direct impact on SharkNinja’s digital expansion.
• Opportunity to build and scale a high-growth perimeter.
• Dynamic, international environment with strong exposure to senior leadership.
• Collaboration with talented cross-functional teams and access to cutting-edge products.

As part of its strong growth, SharkNinja is strengthening its French team and is recruiting a Sales Trainer & Event Field Manager (Retail), reporting to the Field Sales Director France. The role covers sales team training, in-store sell-out activation, and the management of B2B and B2C events across France. 

The position is based in our Paris office – 3 days in the office.  

Key Responsibilities 

Sales Team Training & Coaching

• Organise and roll out training for our sales force and retail partners (department managers, merchandisers) through field roadshows, regional training sessions, and webinars in partnership with our agencies. 
• Develop and keep training materials up to date.
• Conduct store visits and provide on-the-floor coaching to sales staff.
• Measure training impact (reporting, field feedback, KPIs) and propose corrective actions

Sell-Out Activation

• Design and manage in-store activation in collaboration with our external agencies, KAMs, and product marketing teams.
• Measure the impact of activations on sell-in and sell-out performance.
• Optimise activations based on results and field feedback. 

 B2B & B2C Events

• OrganiseB2B trade shows, sales conventions, and distributor training sessions. 
• Manage B2C events on an ad hoc basis in partnership with product marketing and PR teams.

Budget & KPI Management

• Manage budgets for training, sell-out activation, and events.
• Track and report on KPIs.

Candidate Profile 

• Master's degree (Bac+5) in business, marketing, sales, or training.
• 2 years of experience in retail training, field sales, or trade marketing.
• Strong knowledge of the French retail landscape and home appliances sector.
• Fluent in French and English.

Skills & Personal Qualities 

• Strong ability to train, coach, and engage audiences.
• Results-driven with a field-first mindset.
• Dynamic, enthusiastic, and able to rally teams.
• Organised, autonomous, and analytically minded.
• Passion for technical products and innovation.
• Collaborative leadership and strong interpersonal skills.
• Resilient and comfortable navigating a fast-paced, ever-changing environment.

What You'll Do

At SharkNinja, we use data, technology, and insight to fuel better decisions at speed. As Senior Manager, Commercial Planning – France, you will own the commercial forecast, planning rhythm, and forecasting outcomes for one of SharkNinja’s most complex and strategically important European regions. You will sit at the intersection of commercial strategy, advanced analytics, and local market execution, partnering closely with DACH Sales, Sales Operations, Supply, SS&A, Marketing, and EMEA stakeholders. Your role is not just to report performance, but to pressure test the forecast, challenge assumptions, and translate complex data into decisive actions that drive growth while protecting inventory health. This role requires strong commercial judgement, a high level of analytical and technological fluency, and the confidence to lead the forecast story with senior leadership. You will proactively surface risks and opportunities, test multiple scenarios, and ensure the business is prepared for what’s ahead — not just what’s planned.

Key Responsibilities:

Forecasting, Budgeting & Performance Management

• Lead the monthly forecasting process and annual budget cycle for the French region, embedding analytical rigor, scenario thinking, and clear prioritisation across the commercial organisation.
• Own the monthly consensus process, delivering an insight‑led, technology‑enabled forecast narrative to Executive leadership that clearly articulates what is happening, why it is happening, and what actions are being taken.
• Pressure test forecasts using scenario analysis, sensitivity modelling, and trend diagnostics to assess robustness and identify upside/downside risks early.
• “Light up” quarterly, monthly, and weekly sales targets through advanced data analysis, enabling proactive course correction and confident delivery against commitments.

Risk & Opportunity (R&O) Leadership

• Own the regional R&O process, driving tangible actions to realise opportunities and mitigate risks in close partnership with SS&A, Supply, Sales, and Marketing.
• Ensure risks are actively challenged, clearly articulated, and actioned, rather than passively tracked. 
• Use leading indicators, market signals, and local intelligence to continuously reassess forecast confidence and exposure.

Technology, Data & Insights

• Leverage forecasting tools, dashboards, and analytics platforms to enhance visibility, decision‑making speed, and forecast accuracy. 
• Partner with EMEA and global analytics, systems, and data teams to improve forecasting methodologies, data quality, and automation.
• Translate complex analytical outputs into clear, commercially relevant insights that local teams can act on quickly.

Local Market Partnership

• Act as a trusted thought partner to the France commercial leadership team, ensuring forecasts reflect local market dynamics, customer behaviour, and execution risks.
• Embed yourself in the local business rhythm, ensuring planning outputs are practical, relevant, and actionable for teams on the ground.
• Operate seamlessly as a member of both the Global Commercial Planning team and the local DACH team to ensure full alignment with both organisations.

What You'll Bring

• Relevant experience in commercial planning, financial forecasting, analytics, or performance management, ideally within consumer electronics, FMCG, or retail. 
• Strong analytical capability with a technology‑forward mindset, comfortable using data, systems, and models to challenge assumptions and inform decisions.
• Demonstrated experience pressure testing forecasts and influencing outcomes through insight rather than hierarchy. 
• Proven ability to partner cross‑functionally and influence Sales, Sales Operations, and Supply teams in a fast‑paced environment.
• Advanced organisational skills with the ability to manage competing priorities while maintaining pace and precision.
• A self‑starter mentality — comfortable owning outcomes end‑to‑end, asking hard questions, and acting with urgency.

We’re looking for a creative and driven Social and Influencer Manager to lead SharkNinja's social strategy across France and Benelux. You'll grow brand awareness, drive engagement, and build authentic relationships with influencers and our online community.

What You’ll Do

• Lead Social Strategy across Instagram, TikTok, YouTube, and more to boost visibility and conversions.

• Manage Influencer Partnerships by identifying and nurturing key creators aligned with our brand.

• Create & Run Campaigns that promote launches, seasonal moments, and brand storytelling.

• Produce & Curate Content in collaboration with creative teams; includes light editing and French copywriting.

• Engage Communities by managing interactions and building loyalty with followers and creators.

• Report on Performance using analytics to optimize future campaigns and track ROI.

• Stay Trend-Savvy with social and beauty industry developments to keep our brand ahead.

• Collaborate Cross-Functionally with marketing, PR, and product teams for cohesive campaigns.

What You’ll Bring

• Experience in social or influencer marketing, ideally in beauty, lifestyle, or consumer goods.

• Proven success running influencer campaigns and managing creator relationships.

• Strong platform knowledge (Instagram, TikTok, YouTube, Facebook) and content creation tools (e.g., CapCut, Adobe).

• Familiarity with analytics platforms (e.g., Instagram Insights, Google Analytics).

• Bilingual in English and French; additional languages a plus.

• A strategic, creative mindset with a passion for digital and the beauty space.

The role

Nebius is looking for an experienced, community-focused professional to join our global startup team as Startup Community Manager - France. In this role, you’ll take ownership of developing and executing our startup community engagement strategy across key markets, cultivating relationships with developer communities, accelerators, universities, and founder networks.

You’ll focus on delivering high-impact events, meaningful engagement programs, and tailored resources that activate and grow Nebius’ presence within the global AI startup ecosystem. You’ll work cross-functionally to ensure seamless execution and measurable results, helping position Nebius as the cloud partner of choice for AI-native startups worldwide.

You are welcome to work remotely from Paris.

Your responsibilities will include:

Develop and Manage Ecosystem Partnerships

• Identify, build, and maintain strategic relationships with key accelerators, universities, developer communities, research organisations, and other startup ecosystem partners globally.
• Act as a trusted Nebius representative within the global startup ecosystem, strengthening our visibility and adoption among founders, developers, and technical teams.

Design and Deliver Startup Engagement Programs

• Create and execute scalable, community-driven initiatives that attract, support, and retain high-growth AI startups.
• Ensure Nebius’ offerings deliver real value to founders and technical teams through tailored resources, onboarding support, and ongoing enablement.

Lead High-Impact Events and Ecosystem Activations

• Plan and execute founder meetups, technical workshops, hackathons, and summits that showcase Nebius’ commitment to supporting the AI startup community.
• Collaborate with partners and internal teams to maximise event impact, drive attendance, and amplify engagement across priority markets.

Drive and Nurture Startup Pipeline

• Work cross-functionally with sales and marketing teams to identify, engage, and convert high-potential startups into long-term Nebius users.
• Maintain clear tracking of engagement activities, pipeline development, and program participation across regions.

Enablement and Community Resources

• Develop and maintain best-practice playbooks, onboarding guides, case studies, and enablement materials to educate startups and partners on effective use of Nebius’ platform.
• Ensure consistent, high-quality resources that support startup adoption and success.

Measure and Optimise Community Success

• Own and deliver against clear key performance indicators (KPIs) such as lead generation, community growth, event outcomes, and pipeline contribution.
• Maintain a strong results-driven mindset, ensuring all programs and initiatives are aligned to measurable goals.
• Use data and feedback proactively to evaluate impact, identify opportunities, and optimise strategies for continuous improvement.

Collaborate Across Teams

• Partner closely with internal stakeholders—including marketing, sales, product, and solutions architecture—to ensure community insights inform broader go-to-market strategies and product development.
• Champion the voice of the startup and developer community within Nebius.

We expect you to have:

• Minimum of 3 - 5 + years of professional experience in community management, partnerships, or ecosystem development, with at least 1.5 years working in the startup ecosystem (e.g., accelerators, AI/cloud startups, developer or founder communities).
• Proven ability to build and manage partnerships within the global AI and startup ecosystem.
• Experience developing and executing high-impact community programs, events, or partner initiatives.
• Strong understanding of the AI/startups landscape, including developer and founder needs.
• Excellent organisational, communication, and presentation skills, with experience influencing partners and internal stakeholders.
• Ability to work independently and collaboratively in a fast-paced, high-growth, cross-functional environment.
• Familiarity with AI infrastructure, cloud computing, or developer tools, with the ability to learn new technologies quickly.
• Genuine passion for AI, cloud computing, and supporting startup founders.

It will be an added bonus if you have:

• Established network in the global AI and startup ecosystem, with existing relationships across mainstream accelerators, investors, developer communities, and founder networks.
• Hands-on experience planning and delivering events ranging from meetups and workshops to hackathons and summits.
• Experience in technology partnerships, developer advocacy, or customer enablement for cloud or AI/ML solutions.
• Proven track record of driving results through community engagement and partner collaboration.

• Own and build Nebius’ ISV partner ecosystem from the ground up with your key target accounts — defining strategy, segmentation, onboarding models, and long-term growth frameworks
• Identify, recruit, and close high-impact AI and ISV partners that can drive net-new customer acquisition and revenue growth
• Develop and scale repeatable co-sell motions, embedding partners into Nebius’ core sales plays and strategic opportunities
• Drive partner-sourced and partner-influenced pipeline, with a strong focus on net-new accounts and expansion
• Build structured frameworks for joint business planning, pipeline generation, forecasting, and performance management
• Lead joint go-to-market execution, ensuring partners are actively generating demand and influencing deals
• Drive partner technical readiness and platform adoption through onboarding, enablement, and joint solution development
• Act as a key architect of Nebius’ partner program, including co-sell models, incentives, and engagement frameworks
• Stay deeply connected to the AI ecosystem, identifying emerging players, trends, and high-leverage partnership opportunities
• Represent Nebius across industry events, ecosystem forums, and strategic partner engagements
• Serve as the voice of partners internally, working cross-functionally with Sales, Product, Engineering, Marketing, Legal, and GTM teams

• 10+ years of experience in partnerships, business development, or indirect sales within B2B technology
• Strong understanding of the AI/ML and cloud ecosystem (infrastructure, models, data pipelines, ISVs, tooling
• Proven track record of building partner ecosystems from early stages — not just managing existing relationships
• Demonstrated ability to source, negotiate, and close strategic partnerships that drive measurable business impact
• Proven success in driving net-new pipeline, opening new accounts, and scaling revenue through repeatable co-sell programs
• Experience leading co-sell and joint go-to-market motions with sales organizations
• Solid grasp of cloud platforms and consumption-based business models
• Technical fluency — able to engage in architecture discussions, use-case validation, and product alignment
• Builder mindset — comfortable operating in ambiguity and creating structure from scratch
• Strong executive presence with experience navigating complex, multi-stakeholder environments
• Excellent communication, negotiation, and prioritization skills

• Experience working closely with Product and Engineering teams to influence partner integrations and roadmap
• Background in AI-intensive industries such as Financial Services, Healthcare, Robotics, Retail, or Automotive

• You are building the ecosystem — not inheriting one
• Direct ownership of partner-driven revenue and growth
• High autonomy and visibility across the business
• Opportunity to shape how modern AI partnerships are defined and executed at Nebius

Job Description

The PM - Payment Network is a technical role within the Product team dedicated to maximizing the health and efficiency of Mangopay’s payment processing network. As our payments volume grows, this role ensures that our technical performance matches our innovative product suite.
You will also work closely with our payments partners to ensure all Mangopay clients are compliant with card processing standards.

Roles & Responsibilities:

Authorization & Performance Excellence

• KPI Management: Own the optimization of authorization rates, fraud-to-sales, and chargeback performance through advanced data monitoring and performance tuning.
• Issuer and payment partner Liaison: Manage relationships with key ecosystem participants and issuers to troubleshoot authorization bottlenecks and improve global acceptance rates.
• Deep-Dive Analytics: Utilize internal data tools to identify systemic improvements in the payment path, reducing friction for merchants and cardholders.

Technical Data Integrity & Mandates

• Data Stewardship: Oversee processes ensuring that clearing and settlement data across our network meets the highest levels of accuracy and scheme compliance.
• Technical Execution: Lead the technical implementation of specific card processing needs for 3DS, tokenization, and authorization messaging, partnering with Product teams to ensure timely delivery.
• Roadmap Management: Track and socialize technical deadlines for payment partner-driven changes, ensuring Mangopay’s infrastructure is prepared for upcoming industry shifts.

Technical Governance & Security Compliance

• PCI-DSS Leadership: Manage the end-to-end validation process for merchant SAQ and RoC submissions, ensuring the continued security of our processing environment.
• Compliance Reporting: Submit bi-annual technical reports and manage the relationship with Qualified Security Assessors (QSAs) during recurring audits.
• Incident Response Coordination: Provide technical expertise during security reviews or breach response scenarios, ensuring all scheme reporting obligations are met with precision.

Experience

You are recognised for:

• 5+ years of experience in technical payment operations, payment engineering, or technical compliance for a major PSP or global acquirer.
• Technical Breadth: Deep understanding of ISO 8583, 3D Secure frameworks, and the technical mechanics of the authorization and settlement lifecycle.
• Security & Compliance Expertise: Strong background in PCI-DSS governance and a history of successfully managing technical audits.
• Data-Driven Problem Solving: Expert ability to monitor and analyze payment performance data; professional experience with SQL and Snowflake is required.
• Cross-Functional Influence: Proven ability to lead complex technical projects that require collaboration between Treasury, Engineering, and Security teams.
• Relevant Certifications: PCIP, CISA, or similar technical certifications are a plus.

What you'll be doing

As our Senior Director for Business Development, you will have ownership over the following strategic domains:

Influence the go-to-market strategy: 

• Analyze & identify the optimal positioning to successfully deploy our science, models and products.

Develop Strategic Partnerships:

• Identify, negotiate, and manage strategic partnerships with key stakeholders in biopharma.

Revenue Growth and Target Achievement:

• Drive revenue growth by meeting or exceeding business development targets. Monitor and analyze sales performance metrics to inform strategic decisions.

Stakeholder Engagement:

• Actively promote Bioptimus at industry events, conferences, and through digital platforms.
• Develop & deliver compelling pitches and presentations to engage potential clients and partners.
• Maintain strong relationships with existing partners and stakeholders while continually expanding the company’s network.

Teamwork and Collaboration:

• Collaborate with cross-functional teams, including R&D, marketing, and product development, to ensure alignment of business strategies and goals.

What you'll bring

The successful candidate is a strategic thinker and a pragmatic builder, with a proven track record of scaling the business development function in a high-growth, technology-driven environment.

• Master Degree in Business or Science (or equivalent experience)
• Expert level in a relevant environment (selling to Pharma & Biotech) with a proven track record in terms of business impact
• Familiarity with AI models to accelerate early research, clinical development, trial optimization, biomarker discovery and diagnostics
• Understanding the biomedical ecosystem and the biomedical data lifecycle
• Understanding of SaaS / software business models
• Proven track record in meeting and exceeding aggressive sales targets
• Flexibility and creativity in solving complex customer problems
• In-depth knowledge and extensive network within large pharmaceutical R&D in the US/EU
• Excellent time management and record keeping skills
• Strong analytical, problem-solving, and decision-making capabilities
• Strong communication and interpersonal skills
• A ‘team-first’ kind of attitude
• Thrive in a dynamic, fast-paced environment
• Be fun to work with

How to stand out:

• You have previous experience in a high growth, VC backed company
• You have international and multicultural work experience
• You have a PhD in related field (e.g., Biology, Machine Learning, Artificial Intelligence)

The candidate journey

To be considered, please submit your CV in English.

We believe in a transparent and collaborative interview process. Here is what you can expect after submitting your application:

• Screening: Once you have applied, the hiring team will review your application. If your experience and skills align with the role, you will be invited to a 30-minute introductory call with the Hiring Manager to discuss your background, motivations, and the position in more detail.
• Interviews: Following a successful technical assessment, you will be invited to a series of interviews. The core stages of our process are outlined below. Please note that the order may be adapted and additional conversations may be included to ensure a comprehensive evaluation.

  • Live Case Study (1 hour): This stage may involve a live case study focused on technology, your sales experience, or a "Sell Bioptimus" exercise.

  • Tech / Product Oriented Interview (1 hour): This stage involves a discussion focused on the technical and product aspects of the role.

  • Tech Interview (30 min): Discuss our current technical setup and infrastructure with members of our Tech team responsible for the areas within this role's scope

  • Exec Interview: Meet with senior leadership to discuss your vision for the role and explore cultural alignment.

• Offer: Following the completion of all interviews, our hiring team will make a final decision and will be in touch to share the outcome. If the team would like to move forward, we will contact you to discuss the details of our proposed offer. Please note that an offer is contingent upon the successful completion of a reference check.

• Onboarding: We are happy to have you joining the team. Once you have accepted and signed your offer, we will be in touch to begin the process of onboarding you.

Why this is a unique opportunity

• A collaborative and mission-driven work environment.
• Competitive salary and equity package.
• Flexible work arrangements, including remote options.
• Opportunities for professional growth and leadership development.
• Shape the future of biology and AI by contributing to groundbreaking work.

About The Role:

• You will be responsible for the full lifecycle management of large-scale events, from the moment the sales and legal teams sign the commercial contract through to the final closing of the event.
• You will act as the main point of contact between all stakeholders, including event organizers and the internal teams involved.
• While you will have overall ownership of the process, you will work as part of a team and be responsible for ensuring timely and effective execution by coordinating tasks across departments.
• You will communicate product (Fever usability) and process needs to HQ, working closely with Product and Engineering teams to consolidate requirements and prioritize them accordingly.
• You will create and maintain comprehensive Q&A documentation to support potential user issues handled by the customer support team.
• You will ensure that all requirements needed to achieve project goals are properly documented and accessible.
• Depending on the event, your presence on-site may be required during launch or at key moments.

About you:

• You hold a relevant degree and have a background in project management. You thrive in a fast-paced environment and take pride in being flexible, detail-oriented, analytical, and highly organized.
• You have an entrepreneurial mindset and are comfortable operating in ambiguous environments. This role requires a combination of project management and operational experience, as well as the ability to coordinate multiple departments to ensure timely delivery of requirements.
• You have 2-3 years of experience in a project management role or a consulting background. While this is not an events-specific role, prior experience in events is a plus.
• You are fluent in English and French; additional languages are a plus.
• You have a strong appetite for learning and the ability to quickly acquire new skills. You also possess strong analytical, relationship management, and organizational abilities.
• You are solution-oriented, able to identify problem areas and develop actionable plans to resolve them.
• You have excellent communication skills and a proven track record of building positive working relationships.
• You are highly organized and efficient, with a curious mindset and a willingness to challenge boundaries and explore new concepts.
• You are comfortable communicating with event partners, brands, agencies, and talent.
• You are able to think strategically when working on event partnership briefs or analyzing proprietary data to determine which events perform best.

Benefits & Perks:

• Opportunity to have a real impact in a high-growth global category leader!
• 40% discount on all Fever events and experiences
• Home office friendly!
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• We have free food, drink and fruit at the office!

#LI-hybrid #LI-fulltime #LI-CM1

About The Role:

• You will be responsible for the full lifecycle management of large-scale events, from the moment the sales and legal teams sign the commercial contract through to the final closing of the event.
• You will act as the main point of contact between all stakeholders, including event organizers and the internal teams involved.
• While you will have overall ownership of the process, you will work as part of a team and be responsible for ensuring timely and effective execution by coordinating tasks across departments.
• You will communicate product (Fever usability) and process needs to HQ, working closely with Product and Engineering teams to consolidate requirements and prioritize them accordingly.
• You will create and maintain comprehensive Q&A documentation to support potential user issues handled by the customer support team.
• You will ensure that all requirements needed to achieve project goals are properly documented and accessible.
• Depending on the event, your presence on-site may be required during launch or at key moments.

About you:

• You hold a relevant degree and have a background in project management. You thrive in a fast-paced environment and take pride in being flexible, detail-oriented, analytical, and highly organized.
• You have an entrepreneurial mindset and are comfortable operating in ambiguous environments. This role requires a combination of project management and operational experience, as well as the ability to coordinate multiple departments to ensure timely delivery of requirements.
• You have 2-3 years of experience in a project management role or a consulting background. While this is not an events-specific role, prior experience in events is a plus.
• You are fluent in English and French; additional languages are a plus.
• You have a strong appetite for learning and the ability to quickly acquire new skills. You also possess strong analytical, relationship management, and organizational abilities.
• You are solution-oriented, able to identify problem areas and develop actionable plans to resolve them.
• You have excellent communication skills and a proven track record of building positive working relationships.
• You are highly organized and efficient, with a curious mindset and a willingness to challenge boundaries and explore new concepts.
• You are comfortable communicating with event partners, brands, agencies, and talent.
• You are able to think strategically when working on event partnership briefs or analyzing proprietary data to determine which events perform best.

Benefits & Perks:

• Opportunity to have a real impact in a high-growth global category leader!
• 40% discount on all Fever events and experiences
• Home office friendly!
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• We have free food, drink and fruit at the office!
  
  

#LI-onsite #LI-fulltime #LI-CM1

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As the Principal Partnerships Manager for France, you will drive the strategic development of our partner ecosystem in these high-potential regions. You will be responsible for identifying and scaling the strategic partnerships necessary to secure our market presence, acting as the key driver for growth in these critical expansion markets.

This role is designed for a high-impact individual who thrives on market-entry challenges and possesses the drive to build a regional footprint. Working closely with the EMEA leadership, you will play a key role in defining our regional strategy and execute the tactical moves necessary to establish Parloa as the leading Agentic AI solution in the French market.

Areas of ownership:

• Proactively identify, recruit, and grow leading Service Partners in France, leveraging your existing network to accelerate our market entry.
• Develop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives.
• Lead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence.
• Conduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated.
• Partner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals.

Who you are:

• 8+ years of experience in partner management, channel sales, or strategic alliances within the SaaS, Contact Center, or AI sectors.
• A proven track record of entering new markets and the ability to scale partnership programs from the ground up.
• A deep, pre-existing network of partners and enterprise decision-makers within the French market. 
• Outstanding communication and relationship-building skills, particularly when engaging with C-level executives and senior stakeholders.
• Professionally fluent in French and English
• Based in France, with a strong preference for Paris

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

We’re looking for a Senior Customer Success Manager (French-speaking) to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel. Based in London, United Kingdom or Paris, France, you will report to the Senior Manager, Customer Success.

WHAT YOU’LL DO:

• Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products.
• Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction.
• Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices.
• Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan.
• Actively monitor account health and adoption throughout the full duration of the customer relationship; provide guidance on how customers can advance their social strategies; intervene with adoption strategies that showcase how customers can
  enhance their workflows and better use our products; leverage value / industry specific workshops, trends, and social expertise to increase customer’s social maturity.
• Collaborate with Account Manager to develop account strategies and identify qualified leads (CSQL) for account expansion.
• Advocate for product features and improvements as the voice of the customer and works cross-functionally with internal product teams to champion adoption and change.
• Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
• Actively participate in internal training, knowledge sharing and collaboration sessions
• Perform other related duties as assigned. 

WHAT YOU’LL NEED: 

• Significant years of customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with a record of successful adoption.
• Fluent in French and English
• Solid knowledge of social media and/or social marketing and business use of social media.
• Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding,
• Priority Setting: Focuses time/energy on the most important issues/opportunities. 
• Clearly understand how to assess the importance of tasks and decisions.
• Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-IA #LI-Remote

The community you will join:

Airbnb is seeking Field Sales Interns to join the EMEA Services team for a 6-month internship.

Just like Airbnb disrupted hospitality, Airbnb Services is redefining the guest experience by bringing premium in-home services directly to Airbnb stays. Airbnb Services offers 10 categories (chefs, photography, massage, personal training, nails, etc.) across 280 cities, with new offerings and locations dropping regularly in the Airbnb app.

We’re seeking a dynamic and people-oriented person to be the frontline voice of Airbnb Services in EMEA. This role focuses on the acquisition of key hosts in Paris.

The difference you will make:

As a field sales, you’ll work on projects that cover the following:

• Lead Generation: Identify potential leads sourcing through online research, community engagement and local networking.
• Cold outreach: connect with potential hosts through mails, cold callings as well as in-person visits.
• Sales Pitches: Deliver persuasive in-person conversations to showcase Airbnb Services and its offerings, effectively converting interest into host submissions.
• Onboarding: Partner with cross-functional teams to facilitate the initial onboarding of new hosts, ensuring they are well-informed and equipped for success.

The intern experience:

As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during the summer. We provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel. You can expect to:

• Collaborate with multiple team members to achieve project milestones
• Communicate with stakeholders across different teams to provide project updates
• Seek and provide feedback throughout the internship
• Actively participate in and contribute to the Airbnb Services Supply team and broader Airbnb community

Your expertise:

• Current master’s student (or recently graduated within the last year) in a top engineering or business school, with at least 3 years of studies completed.
• One first commercial experience in sales, partnerships, account management, or community engagement.
• Exceptional interpersonal skills; comfortable with cold calling and initiating conversations in various formats.
• A curious and scrappy mindset with an eagerness to proactively identify new tactics & approaches to source, engage and close successful leads.
• Highly organized, with the ability to manage multiple conversations and leads across various platforms.
• Clear and positive communicator, both verbally and in writing, with an authentic voice.
• Passionate about Airbnb’s mission to create belonging and economic opportunity for hosts.
• Familiarity with social platforms (Facebook Groups, Reddit, Nextdoor) for community engagement and lead generation.
• Experience with or understanding of small business owners, hosts, or side hustlers is a plus.
• Based in Barcelona, Milan or Paris and deep local knowledge of the market and its service offerings.
• Native speaker of French, Italian, and/or Spanish and fluent in English (written and spoken) 

Your location:

This position is hybrid (half remote half onsite) and you must be living in Barcelona, Milan or Paris and have work authorization for one of those countries to be eligible.

Our commitment to inclusion and belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Please submit all application materials in English.

The mission of OrgStore is to provide an easy-to-use, fully-managed platform to store and search data. With Postgres as our cornerstone technology, we focus on transactional (OLTP) data use-cases while providing a custom data plane and a flexible administrative layer. Our users are the thousands of engineers representing hundreds of teams producing products at Datadog. As a platform infrastructure team, our goal is to accelerate product teams by helping them rapidly stand up new features and make step change improvements to their application's performance. Data storage is ubiquitous and the service we are providing is critical for Datadog as the business scales and expands its product offerings.

As the Engineering Manager for the OrgStore Blueprint Team, you will lead a high-performing team of software engineers, guiding them in building and maintaining these mission-critical systems. Collaboration is key in this role, needing to work closely with other engineering, product, and support teams across Datadog. Your strategic vision will not only guide your team's day-to-day operations but also influence the long-term roadmap of support within Datadog.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Guide and mentor a diverse team of 4-8 software engineers, fostering their career growth while ensuring high team performance.
• Drive the technical roadmap in collaboration with your team, product managers, and support teams ensuring it aligns with company objectives and directly contributes to improving customer satisfaction.
• Engage strategically with complex technical problems and work with your team to produce well-defined and actionable plans.
• Be a core contributor and reviewer of code, lead design decisions, and participate in our  well-scoped on-call rotation.
• Understand the broader business context to align technical decisions with business goals, supporting long-term objectives and driving innovation.
• Contribute to engineering-wide initiatives as a member of Datadog’s engineering management team.
  
  

Who You Are:

• A seasoned software engineer with experience building developer tools, running databases, and maintaining infrastructure with a focus on reliability and fault tolerance
• A proven leader with the ability to manage team dynamics, set goals, provide feedback, and foster a positive and productive work environment
• A capable project manager who can plan, organize, and oversee multiple software engineering projects
• An excellent communicator who is comfortable interacting with team members, stakeholders, and upper management alike
• Demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output
• Bonus points: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Job Description:

As a fast growing FinTech company, our customer pool grows as well, thus, we are looking for a Customer Support Specialist to accomplish this mission within the dynamic Customer Support Team based in Paris.

Responsibilities:

• Provide Top-Notch Customer Support via telephone, web-form, email and chat
  
  
• Respond to customer compliance, finance, fraud, technical and commercial inquiries and more
  
  
• Troubleshoot varying degrees of different problems
  
  
• Organize, plan, and prioritize workload, and complete other assigned special projects as needed
  
  
• Educate customer on the use of our API and product
  
  
• Accurately document and update records in required systems
  
  
• Build customer loyalty through exceptional customer service
  
  
• Contribute ideas on ways to improve products and services
  
  
• Maintain performance objectives such as Key Performance Indicators (SLA, response time, satisfaction rate, etc.)
  
  
• Perform additional duties within the department as needed

Qualifications:

• Strong Customer service experience
• Excellent level (both verbal and written) in English and French is required
• You have a thorough understanding of how a REST API works
• Knowledge of Salesforce
• A previous work experience with confidential customer account information is appreciated
• Striving to learn as you will assist customers with inquiries on a wide range of subjects for which you will need to show expertise
• Passion for helping others - going above and beyond for our customers
• Exceeding customer satisfaction, efficiency metrics, and issue resolution targets
• Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
• Being flexible/adaptable
• Continuously looking for areas of improvement
• Ability to multi-task with ease, effectively prioritize tasks and be a self-starter
• Ability to work under pressure / Time management skills
• Speaking an additional language (German, Italian, ...) will be a considered as an asset

Recruitment process : 

• HR Call

• Interview with team manager

• Interview with head of department

• Offer

À propos du poste

Rejoignez l'équipe Customer Success d'Anthropic en tant que Customer Success Manager basé(e) dans la région EMEA, alors que nous façonnons l'avenir de l'adoption de l'IA en entreprise. En tant que Customer Success Manager chez Anthropic, vous serez partenaire stratégique et conseiller de confiance de nos clients les plus complexes dans la zone EMEA, les aidant à exploiter pleinement le potentiel de toutes nos fonctionnalités Claude : API, Claude for Enterprise et Claude Code.

Vous développerez de véritables partenariats avec les clients, acquérant une compréhension approfondie de leurs objectifs commerciaux, de leur orientation stratégique, de leur vision en IA et de leurs besoins techniques. Vous ferez appel à la fois à votre sens des affaires et à votre expertise technique pour agir comme conseiller stratégique tout au long de leur parcours chez nous.

En partenariat avec l'ensemble de l'équipe chargée des comptes, vous aiderez les clients à identifier les fonctionnalités Claude les mieux adaptées à leurs objectifs commerciaux spécifiques, en travaillant en étroite collaboration avec eux pour leur fournir les meilleures pratiques et des conseils, tout en les aidant dans la croissance et l'évolution de leur utilisation (consommation et base) sur le siège.

Votre rôle consiste à aider les clients à adapter efficacement leur utilisation, à mettre en œuvre des stratégies de gestion du changement, à optimiser les cas d'utilisation et à maximiser la valeur de leur investissement en élargissant les cas d'utilisation à l'ensemble de leur organisation. Les informations que vous recueillerez auprès de vos clients serviront directement à définir nos priorités en matière de recherche, de développement et

de stratégies de commercialisation, vous permettant de jouer un rôle clé dans la manière dont nous créons et fournissons de la valeur en continu en tant qu'entreprise.

En tant que l'un de nos premiers CSM dans la région EMEA, vous serez une pionnière en aidant à mettre en place des processus régionaux, à établir de nouvelles relations avec les clients et en représentant la marque Anthropic dans un

marché en forte croissance. Vous travaillerez avec une grande autonomie tout en maintenant un alignement fort avec les équipes mondiales, ce qui requiert une personne qui s'épanouit dans des environnements ambigus et peut travailler efficacement dans différents fuseaux horaires.

Responsabilités :

• Établir des relations de confiance et stratégiques avec les décideurs clés des clients EMEA afin de comprendre leurs activités et leurs objectifs, en identifiant des opportunités d'optimisation et d'expansion
• Devenir expert des produits Anthropic via API, Claude for Enterprise et Claude Code, en comprenant les nuances techniques et les meilleures pratiques de chacun afin d'orienter les clients vers les bonnes solutions
• Tirer parti de votre connaissance approfondie du client et des spécificités régionales pour piloter de manière proactive la planification de l'utilisation, en cernant les tendances actuelles et futures en matière de consommation et d'adoption, ainsi que la manière dont celles-ci se traduisent en valeur ajoutée pour le client
• Surveiller les schémas d'utilisation et identifiez les opportunités d'optimisation, en traitant de manière proactive la sous-utilisation des produits basés sur la consommation (API) et par abonnement (Claude for Enterprise / Claude Code) pour tirer pleinement parti des engagements contractuels
• Jouer le rôle de partenaire stratégique auprès des clients, en enrichissant leur connaissance des produits Claude grâce à la diffusion de la feuille de route des produits d'Anthropic, en faisant connaître les nouveaux produits et en impliquant les chefs de produit pour qu'ils se fassent le porte-parole des clients de la région EMEA
• Documenter et quantifier la valeur client réalisée grâce aux résultats commerciaux, au ROI et aux indicateurs d'impact afin de constituer des arguments commerciaux internes convaincants en vue de poursuivre et d'accroître les investissements
• Identifier les cas d'utilisation potentiels et les secteurs d'activité qui ne sont pas encore exploités, en collaborant avec les clients pour découvrir de nouvelles applications pour Claude au sein des différents services, équipes et flux de travail
• Élaborer et mettre en œuvre des stratégies de gestion du changement pour favoriser l'adoption par les utilisateurs finaux et maximiser la valeur au sein des organisations clientes, y compris des programmes de formation des formateurs, le développement de centres d'excellence et l'accompagnement organisationnel
• Gérer l'expérience client tout au long de son cycle de vie : gérer des comptes complets et des plans de réussite fondés sur les objectifs commerciaux du client, réaliser des bilans commerciaux trimestriels et servir de principal intermédiaire entre le client et Anthropic
• Contribuer au développement de la marque Anthropic et des relations avec la clientèle en tant que membre de la première équipe de service client de la région, en élaborant, si nécessaire, des processus, des guides opérationnels et des bonnes pratiques adaptés à la zone EMEA et tenant compte des cultures d'entreprise régionales

Profil recherché :

• Vous avez plus de 6 ans d'expérience dans des fonctions en contact avec la clientèle (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer ou similaire)
• Expérience avérée en matière de réussite dans les modèles commerciaux basés sur la consommation et sur la location de places, avec une bonne compréhension des différents leviers de croissance et des indicateurs de performance associés
• Maîtrise technique et capacité à comprendre et à articuler les concepts d'IA/ML, les intégrations d'API et les modèles de mise en œuvre logicielle
• Expérience dans la présentation et la démonstration de produits techniques auprès de publics variés
• Mentalité stratégique pour identifier les opportunités de croissance et les traduire en plans d'expansion concrets
• Collaborateur polyvalent qui représente le client avec positivité et proactivité, en mobilisant l'ensemble de l'équipe autour de solutions permettant de répondre aux besoins du client
• Solides compétences en gestion de projet et capacité à gérer plusieurs relations clients
• Passion pour l'IA et intérêt pour le développement responsable de systèmes avancés
• Acquérir de l'expérience en travaillant et en contribuant au développement d'une région en pleine croissance, tout en jonglant avec les fuseaux horaires depuis le siège social situé aux États-Unis
• Un talent pour mettre de l'ordre dans le chaos et une mentalité enthousiaste de « retrousser ses manches ». Vous avez l'esprit d'équipe
• (Bonus) Maîtrise du français, de l'allemand, de l'espagnol ou de l'italien

About the role

Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.

You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. 

In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.

Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization.  The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. 

As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.

Responsibilities:

• Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
• Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
• Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer
• Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
• Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers
• Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
• Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
• Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
• Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
• Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures

You may be a good fit if you have:

• 6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar)
• Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
• Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
• Experience explaining and demonstrating technical products to various audiences
• Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
• Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs 
• Strong project management skills and ability to manage multiple customer relationships
• Passion for AI and interest in responsible development of advanced systems
• Experience working in and building a growing region, while navigating across time zones with US-based headquarters
• A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality. You are a true team player
• Fluency in French, bonus if you also have Spanish or Italian as another language

Associate Account Executive, Mirakl Connect

The Team You'll Join:

You'll be part of the Mirakl Connect sales team led by Louise, Director of Monetization - Mirakl Connect. The team consists of 8 Account Executives covering EMEA and China. Together, you'll be connecting the best sellers to the best marketplace platforms, simplifying and accelerating multi-channel expansion for brands and retailers worldwide.

What is Mirakl Connect ?

Mirakl Connect is a global ecosystem that connects sellers, partners, and marketplaces in one place, making it easy for sellers to find and sell on multiple platforms, and for operators to discover and onboard quality sellers quickly.

Your Impact:

• Drive new business growth by proactively identifying, prospecting, and engaging SMB sellers and brands across EMEA with a focus to Netherlands & Nordics to expand Mirakl Connect's footprint
• Own the full sales cycle from discovery to close, managing pipeline, delivering compelling solution presentations, and negotiating deals to consistently meet or exceed revenue targets
• Serve as a trusted advisor to SMB clients, consulting on their multi-channel expansion needs and demonstrating how Mirakl Connect's Channel Management solution delivers measurable value
• Collaborate cross-functionally with onboarding, customer success, and product teams to ensure seamless integrations and accelerated time-to-value for new customers
• Provide market intelligence by tracking industry trends, competitive activity, and SMB challenges to refine sales approaches and inform go-to-market strategy

What You'll Bring to the Role:

Experience

• Bachelor's degree in Business, Marketing, Finance, or a related field; advanced degrees are a plus
• 2+ years of experience in a closing sales role with a proven track record in the SMB segment
• Demonstrated success in building and managing a sales pipeline, negotiating deals, and achieving or surpassing revenue targets

Skills

• Excellent communication, presentation, and negotiation skills—able to influence stakeholders at all levels
• Strong analytical and problem-solving skills, with the ability to develop actionable insights from data
• Entrepreneurial mindset, self-motivated, and passionate about driving results in a high-growth environment
• Team player: You collaborate effectively and share best practices to elevate team performance

Languages

• Bilingual English (C2 level required) 
• French, Dutch, Swedish or Danish languages are a plus

Benefits at Mirakl:

• Public Transport Pass: reimbursement on your monthly public transport subscription
• Health Insurance: Coverage tailored to individual or family needs
• Meal Allowance: Mirakl provides a monthly meal allowance
• Hybrid Setup: 4 days in-office & 1 day remote
• Gym forfait: Enjoy access to partner gyms and wellness studios
• Paid Time Off: Prorated paid vacation days per calendar year 

Our Hiring Process:

We keep it transparent and timely. Here's what to expect:

1. Introductory call: A conversation to learn about your background and motivations, and to answer your questions about Mirakl, the team, and the role
2. Business interview: Meet the hiring manager to discuss your experience, problem-solving approach and impact
3. Values Interviews: Meet with team members from different functions to explore your alignment with our core values and perform a real life presentation
4. Final decision & Offer: We consolidate feedback quickly and aim to share decisions without delay. If successful, we'll walk you through the offer details, benefits, and next steps

The General Manager is responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team that will be motivated to grow, contribute and advance with ALO.

Business Leader

• Develop and execute the brand's retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base.
• Local market knowledge of clientele base and brand competitors.
• Aware of business trends that relate to the success of the store and brand.
• Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in-store experience.
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
• Identify and communicate individual and team training needs.
• Impact fitting room conversion ensuring that all clients are attended to in the fitting rooms, that product needs are easily accessible, and sales execution is seamless and accurate.

People Leader

• Facilitate new hire onboarding, and on-going training for existing staff members.
• Ensure that the Sales & Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do.
• Consistently drive and motivate the store team utilizing company performance tools to evaluate, achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.).
• Establish an individual development plan to support professional growth aspirations and talent needs at ALO.
• Use company performance tools to evaluate management team and provide constant feedback to drive individual growth and improvement
• Monitor and address performance issues on a timely basis
• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
• Actively fill open positions prioritizing internal colleagues in Customer Experience, Commission and high-level selling areas.
• Interview, Hire, Train, Direct, Manage, Coach, Develop, Coordinate, Evaluate and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance behavioral expectations; address complaints from and resolve problems with colleagues
• Utilize check-in process as a tool for colleague talent development, promotion and advancement
• Ensure that all staff members adhere to the wardrobe standards for the current season, and always represent the ALO brand.

Operations Leader

• Ensure the staff's adherence to all store standards (cleanliness, maintenance, replenishment etc.) on selling floor and back of house
• Maintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store team
• Supervise inventory management to ensure store shrink is at or below company target
• Complete all required daily and weekly reporting as requested
• Manage headcount and payroll objectives for the store staff
• Implement tactics to manage and maintain an effective P&L strategy
• Plan for future business needs to continually improve business results
• Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures
• Make well-versed recommendations to help improve the company's operational systems and processes

Business Partner

• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate
• Satisfactorily resolve all customer issues and/or complaints in a timely manner
• Collaborate with cross-functional business partners to support organizational goals
• Communicate effectively and efficiently with all levels in the organization, including the executive team
• Partner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Conduct regular store meetings (i.e., morning, weekly, monthly, etc.) to motivate the team, and communicate brand activities and initiatives
• Consistently reinforce company standards and policies and hold staff accountable in partnership with corporate

 General Manager Qualifications:

• Prior experience within retail or related industry experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Experience managing and leading a team
• Dynamic interpersonal and communication skills, both verbal and written
• Extraordinary guest experience, organizational and time management skills
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO's Guiding Principles

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. #LI-JJ1

#LI-4

#li-onsite

POSITION OVERVIEW 

The District Manager for Alo's France region is responsible for leading, managing and continuously developing all aspects of the designated region of business.  This includes but is not limited to employee relations, operations, inventory compliance, client retention, sales and service, development of store leadership teams, managing store budgets and profitability. This person is responsible for budgets, setting financial goals and working closely with HQ business partners to accomplish business objectives and exceed goals. They are accountable for creating and maintaining a positive and highly productive work environment in alignment with the company’s vision and ensuring that all stores are consistently achieving sales and profitability goals, operational objectives, merchandising standards and developing highly successful teams that will be motivated to grow, contribute, and advance with Alo.  

JOB REQUIREMENTS 

Business Leader 

• Develop and execute the brand’s retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the stores, and broadening and developing the clientele base.  
• Local market knowledge of clientele base and brand competitors.  
• Awareness of business trends that relate to the success of the store and brand. 
• Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in store experience.
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  
• Formulate business development strategies to ensure long-term success
• Set standards and objectives for different stores and departments
• Evaluate performance using key metrics and address issues to improve it 
• Consistently drive and motivate leadership and store teams to achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.)  
• Proactively network, teach and train the store teams how to consistently build lasting client relationships and lead with the Alo Sales + Service guidelines.
• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate
• Create a multi store and business strategy to further grow all aspects of the business including studio operations and set clear business expectations with the team members for all designated areas of the business. 

People Leader 

• Conduct themselves as an Alo brand ambassador within the store, and in the local community. 
• Proven ability to identify, source, and recruit high-potential talent for the Alo brand.  
• Facilitate new hire onboarding, and on-going training of existing staff members.
• Clearly and consistently articulate the company’s expectations to the store team.
• Set performance goals and objectives for the store teams
• Coach, develop, and motivate leadership teams through performance reviews.  
• Consistently reinforce company standards and policies and hold teams accountable in partnership with designated business partners.
• Ensure that all staff members adhere to wardrobe standards for the current season, and always represent the Alo brand. 
• Identify and establish an individual development plan to support professional growth aspirations and talent needs at Alo. 
• Ensure that the store team are experts in product knowledge, fit, performance and brand styling, giving them the tools to be incomparable sales and service professionals. 
• Ensure retention of top talent and succession planning in partnership with the corporate team.  

Operations Leader 

• Optimize and oversee operations to ensure efficiency 
• Undertake sound financial management to ensure stores are profitable and stay within budget  
• Ensure compliance with company’s policies and operational guidelines
• Ensure the store teams adherence to all store standards (cleanliness, maintenance, etc.) on selling floor and back of house  
• Ensure all stores are complying with the company’s policies regarding cash processing, petty cash management and expense management.
• Supervise inventory management to ensure store shrink is at or below company target  
• Maintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store teams. Collaborate with designated HQ partners on any changes and modifications to ensure the representation of the brand aligns with the company vision.
• Manage headcount and payroll objectives for the designated stores in region.
• Implement tactics to manage and maintain effective profit and loss strategy for the stores, with a focus on the controllable expenses.
• Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures.  
• Make well-versed recommendations to help improve the company’s operational systems and processes.  
• Perform other projects as assigned.  

Business Partner 

• Lead a team of store managers towards effective collaboration and attainment of goals 
• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate  
• Satisfactorily resolve all customer issues and/or complaints in a timely manner.  
• Collaborate with cross-functional business partners to support organizational goals  
• Communicate effectively and efficiently with all levels in the organization, including the executive team.  
• Partner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives. 
• Effectively communicate business results, store needs, opportunities and partner with HQ business partners on solutions to further grow and increase overall sales revenue.
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 
• Conduct regular regional meetings (i.e. Monthly/Quarterly etc.) to motivate the team, and communicate brand activities and initiatives. 
• Consistently reinforce company standards and policies and hold staff accountable in partnership with corporate. 
• Report to senior executives on progress and business opportunities. Deal with opportunities by providing creative and practical solutions
• Assist upper management in decisions for expansion or acquisition 

District Manager Qualifications: 

• 7+ Years of Multi-Unit, high volume retail or related industry experience  
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written 
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies Alo’s Guiding Principles 

#LI-

#LI-4

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Client Success Senior Manager (Individual Contributor) to join our Client Sales Development team in Paris!

Wellhub is officially expanding into France, and you will join a high-impact team at the forefront of this new venture! As one of the first Key Account Senior Managers on the ground, you will play a key role in managing our regional success—taking our first enterprise clients from contract signature to full-scale employee engagement. You'll help define the regional Client Success playbook, ensuring our clients become lifelong advocates for the Wellhub mission. 

This is a rare opportunity to take on real ownership from day one, manage high-level partnerships across the region, and help shape our long-term success in France.

This is a hybrid role, requiring a minimum of two days per week in our Paris office.

YOUR IMPACT

• Own the end-to-end launch process for our first French corporate clients, ensuring a seamless transition from Sales and setting the regional standard for onboarding.
• Build strong relationships with HR Directors and works councils, aligning our platform with corporate wellness, fiscal benefits, and talent retention goals across the region.
• Drive the commercial agenda for your portfolio, including renewing, expanding, and renegotiating contracts to ensure Wellhub grows alongside our clients.
• Analyze local user data to develop tailored communication strategies that resonate with a diverse workforce and drive high engagement across your accounts.
• Act as a founding member of the regional team, building the Client Success processes and localized materials to shape our long-term sustainability.
• Collaborate with Global Operations, Marketing and Fitness Partnerships to adapt our tools and engagement strategies to the French landscape.
• Act as a key source of regional insights for our product and leadership teams, identifying specific French needs to directly shape our go-to-market strategy.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• You have 5-8+ years of experience in Client Success, Key Account Management, or HR Consulting, with a proven track record of managing large-scale enterprise relationships.
• You communicate confidently in French (native level) and fluently in English.
• You’re proactive, entrepreneurial, and comfortable working in an undefined market environment where you can build regional processes from scratch.
• You are a data-driven storyteller, with the ability to turn complex reports into a compelling ROI narrative for senior HR stakeholders.
• You have strong commercial acumen and are comfortable leading high-level negotiations regarding renewals, pricing, and expansion.
• You are passionate about wellness and genuinely excited to help the Benelux workforce lead happier, healthier lives.
• You enjoy working as part of a team and contributing to a positive, collaborative environment as we scale.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. 

WHAT WE OFFER YOU 

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. 

FLEXIBLE WORK: As a Flexible First company, we offer options to give you the freedom to work in a way that suits you. The model for this specific role is Hybrid, with a minimum of 2 days per week in-office based in Paris. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID

FEQ327R157

As a Field Engineering Manager, you will lead a team of technical pre-sales Solutions Architects and Solutions Engineers across the Qatar & Africa markets. Your experience partnering with the sales organisation will help drive revenue with the right approach whilst coaching sales and pre-sales teams to work together. 

You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions, support complex sales cycles, and build relationships with important partners in large corporations.

The impact you will have:

• Hire, mentor and grow the pre-sales team for the Qatar & Africa markets
• Build a motivated collaborative culture within a hyper-growth team to embody and promote Databricks customer-obsessed, teamwork and diverse culture
• Support increased return on investment of SA involvement in sales cycles
• Ensure a solution and value-based selling within the field-engineering organization
• Display an understanding of needs and revenue potential for accounts in the assigned region
• Engage with key customer executives to build and strengthen strategic partnerships
• Ensure close alignment with partners and internal services to secure implementation strategies within accounts
• Continue to build Databricks' brand as a member of the Leadership team in partnership with Marketing and Sales teams across the region

What we look for:

• Experience managing a team of successful Big Data, Cloud, or SaaS professionals
• Experience in consumption based business environments
• Have experience mentoring and scaling technical teams
• Success in instituting processes for technical field members to lead efficiency and product focus
• Ability to partner and collaborate with Sales and other cross-functional leaders
• Passionate about data and AI market and Cloud software models and being able to deliver a strong POV on the value of Databricks solutions
• Technical or consulting background either in Data Engineering, Database technologies or Data Science
• Strong communication skills. Italian native-speaker and fluent in English.

Note: Location for the role is either Paris or London (i.e. within commutable distance).

#LI-hybrid

Qui sommes-nous?

Artefact est une nouvelle génération de cabinet de conseil spécialisée en Data dont plus de 1500 employés répartis sur 25 pays ont pour mission d’accompagner la transformation chez nos clients.

Nous offrons une large gamme de solutions data-driven, que nous adaptions aux besoins spécifiques de nos clients, que ce soit des projets IA pour l'automatisation des process internes à chaque étape de leur chaîne de valeur, la création d'expériences consommateurs innovantes et personnalisées, le conseil en stratégie data et marketing digital jusqu'à la gestion du mix-média et plus encore !

La performance de nos services data repose sur une réelle expertise technologique en Intelligence Artificielle et des compétences métiers acquises auprès de plus de 1000 clients dans le monde, tels que AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix… 

La force d'Artefact repose sur un mix unique d'atouts: une connaissance des technologies de pointe en data, des méthodes agiles permettant de délivrer très rapidement les projets et des équipes composées des meilleurs experts dans leurs domaines (business consultants, data analysts, data scientists, ingénieurs data…).

Responsabilités principales

Définition de stratégie autour de la Data et de l’IA

• Accompagner la transformation data de nos clients C-Levels dans leurs différents domaines d'activité : COMEX, marketing, digital, supply-chain, opérations, customer support, IT, etc.
• Faire preuvre d’agilité intellectuelle et de rigueur pour piloter des projets à haute valeur stratégique pour nos clients en vous appuyant sur l'expertise et les offres d'Artefact: 
• Stratégie Data et IA 
• Business case et valorisation (topline, bottomline, CSR, …)
• Gouvernance de la donnée & Operating Model
• Cadrage et déploiement de Cas d’usages data et IA
• Culture, gestion du changement & adoption autour de la data et IA

Missions :

Le/La Senior Data Consultant(e)  pilote, avec une large autonomie, des projets complets de bout en bout. Localisé dans des équipes chez le client ou dans nos bureaux, il/elle est supervisé/e par un n+1 (manager, directeur, partner) et il est amené à encadrer les consultants plus juniors. 

Les activités à sa charge comprennent notamment:

Le pilotage d’un ou plusieurs streams

• Garantir le delivery de la mission
• Identifier les points de blocage et proposer des solutions
• Assurer la gestion de projet (Prise de note, compte-rendu, documentation, planning…)
• Fournir des feedbacks constructifs aux membres plus juniors de l'équipe

La production des livrables de mission

• Produire de manière autonome des présentations (benchmarks, études de cas, workshops decks, sections steerco). 
• Rédiger des storylines (messages clés, contenu...)
• Concevoir et livrer des slides percutantes 
• Animer les interviews et workshops.

La conduite de la relation client

• Construire une relation de confiance avec les clients
• Démontrer de l'assurance dans les situations de networking
• Identifier de potentielles opportunités business 

La contribution active au développement d’Artefact

• Développer une offre, une Industrie, un chapter ou un partenariat avec votre école 
• Participer au processus de recrutement par le biais d'entretiens avec les candidats
• Animation de différents trainings pour former les nouveaux arrivants.

Impact Interne

• Soutenir le référent référent sur une ou plusieurs expertises et les développer (Stratégie, data governance, data marketing... ) : construction de nouvelles offres, formation des consultants, actions marketing, développement de partenariats, pitchs clients....  
• Assurer la diffusion des connaissances du département Conseil au sein de l'entreprise.
• Participer à des événements externes et créer du contenu Artefact
• Devenir une partie intégrante du processus de recrutement, nous aider à recruter les prochains talents, et ensuite coacher et développer les compétences des consultants juniors.

Profil :

• Vous avez 2 à 3 ans d'expérience professionnelle dans un cabinet de conseil,
• Vous avez un profil avec une double casquette ‘business’ et ‘data’ :
• Vous êtes curieux(se) et passionné(e) par les sujets liés à la data et à l’évolution technologique.
• Vous avez un état d'esprit analytique et aimez la résolution de problèmes. 
• Vous avez de l'expérience dans la gestion des clients, vous savez comment identifier les opportunités commerciales et vous aimez les interactions. 
• Vous faites preuve de rigueur et proactivité
• Vous maîtrisez : Suite Google/Pack Office, outils de workshop.
• Une excellente communication (écrite / orale) en Français et en Anglais est obligatoire. 

Pourquoi nous rejoindre : 

• Une localisation idéale: nous somme basé en plein cœur de Paris dans le 9ème arrondissement.
• Un mélange unique de talents (Data consultants, Data Analyst, Data scientist, software engineer), et une hyper croissance continue offrant de nombreuses opportunités de carrières rapides. 
• Un endroit idéal pour apprendre : Vous maîtriserez les compétences clés du monde de l'entreprise de demain : vous recevez des formations régulières sur la technologie (offre Artefact, technologies de la donnée,...), votre travail en équipes hybrides, vous apprenez les façons de travailler spécifiques à la tech (product mindset, agilité...). A la fin de votre expérience Artefact, vous êtes un leader technologique expérimenté.
• La culture : Innovation, Collaboration et Action sont nos valeurs, pour faire simple, nous sommes des faiseurs qui travaillent ensemble afin de créer des solutions innovantes. 
• Esprit d'entreprise : vous rejoindrez une équipe d'entrepreneurs motivés. Nous n'abandonnerons pas tant que nous n'aurons pas fait un grand pas dans ce secteur !
  
  

Chez Artefact, nous recrutons nos collaborateurs uniquement en fonction de nos besoins et des qualités propres de chaque candidat. Nous assurons le développement de leurs compétences professionnelles et de leurs responsabilités sans discrimination d’aucune sorte, notamment de croyances, de genre, d’âge, de situation d'handicap, d’origine ethnique, d’orientation sexuelle, d’appartenance à une organisation politique, religieuse, syndicale ou à une minorité. 

Come join us

Qui sommes-nous?

Artefact est une nouvelle génération de cabinet de conseil spécialisée en Data dont plus de 1500 employés répartis sur 25 pays ont pour mission d’accompagner la transformation chez nos clients.

Nous offrons une large gamme de solutions data-driven, que nous adaptions aux besoins spécifiques de nos clients, que ce soit des projets IA pour l'automatisation des process internes à chaque étape de leur chaîne de valeur, la création d'expériences consommateurs innovantes et personnalisées, le conseil en stratégie data et marketing digital jusqu'à la gestion du mix-média et plus encore !

La performance de nos services data repose sur une réelle expertise technologique en Intelligence Artificielle et des compétences métiers acquises auprès de plus de 1000 clients dans le monde, tels que AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix… 

La force d'Artefact repose sur un mix unique d'atouts: une connaissance des technologies de pointe en data, des méthodes agiles permettant de délivrer très rapidement les projets et des équipes composées des meilleurs experts dans leurs domaines (business consultants, data analysts, data scientists, ingénieurs data…).

Responsabilités principales

Définition de stratégie autour de la Data et de l’IA

• Accompagner la transformation data de nos clients C-Levels dans leurs différents domaines d'activité : COMEX, marketing, digital, supply-chain, opérations, customer support, IT, etc.
• Faire preuvre d’agilité intellectuelle et de rigueur pour piloter des projets à haute valeur stratégique pour nos clients en vous appuyant sur l'expertise et les offres d'Artefact: 
• Stratégie Data et IA 
• Business case et valorisation (topline, bottomline, CSR, …)
• Gouvernance de la donnée & Operating Model
• Cadrage et déploiement de Cas d’usages data et IA
• Culture, gestion du changement & adoption autour de la data et IA

Missions :

Le/La Senior Data Consultant(e)  pilote, avec une large autonomie, des projets complets de bout en bout. Localisé dans des équipes chez le client ou dans nos bureaux, il/elle est supervisé/e par un n+1 (manager, directeur, partner) et il est amené à encadrer les consultants plus juniors. 

Les activités à sa charge comprennent notamment:

Le pilotage d’un ou plusieurs streams

• Garantir le delivery de la mission
• Identifier les points de blocage et proposer des solutions
• Assurer la gestion de projet (Prise de note, compte-rendu, documentation, planning…)
• Fournir des feedbacks constructifs aux membres plus juniors de l'équipe

La production des livrables de mission

• Produire de manière autonome des présentations (benchmarks, études de cas, workshops decks, sections steerco). 
• Rédiger des storylines (messages clés, contenu...)
• Concevoir et livrer des slides percutantes 
• Animer les interviews et workshops.

La conduite de la relation client

• Construire une relation de confiance avec les clients
• Démontrer de l'assurance dans les situations de networking
• Identifier de potentielles opportunités business 

La contribution active au développement d’Artefact

• Développer une offre, une Industrie, un chapter ou un partenariat avec votre école 
• Participer au processus de recrutement par le biais d'entretiens avec les candidats
• Animation de différents trainings pour former les nouveaux arrivants.

Impact Interne

• Soutenir le référent référent sur une ou plusieurs expertises et les développer (Stratégie, data governance, data marketing... ) : construction de nouvelles offres, formation des consultants, actions marketing, développement de partenariats, pitchs clients....  
• Assurer la diffusion des connaissances du département Conseil au sein de l'entreprise.
• Participer à des événements externes et créer du contenu Artefact
• Devenir une partie intégrante du processus de recrutement, nous aider à recruter les prochains talents, et ensuite coacher et développer les compétences des consultants juniors.

Profil :

• Vous avez 2 à 3 ans d'expérience professionnelle dans un cabinet de conseil,
• Vous avez un profil avec une double casquette ‘business’ et ‘data’ :
• Vous êtes curieux(se) et passionné(e) par les sujets liés à la data et à l’évolution technologique.
• Vous avez un état d'esprit analytique et aimez la résolution de problèmes. 
• Vous avez de l'expérience dans la gestion des clients, vous savez comment identifier les opportunités commerciales et vous aimez les interactions. 
• Vous faites preuve de rigueur et proactivité
• Vous maîtrisez : Suite Google/Pack Office, outils de workshop.
• Une excellente communication (écrite / orale) en Français et en Anglais est obligatoire. 

Pourquoi nous rejoindre : 

• Une localisation idéale: nous somme basé en plein cœur de Paris dans le 9ème arrondissement.
• Un mélange unique de talents (Data consultants, Data Analyst, Data scientist, software engineer), et une hyper croissance continue offrant de nombreuses opportunités de carrières rapides. 
• Un endroit idéal pour apprendre : Vous maîtriserez les compétences clés du monde de l'entreprise de demain : vous recevez des formations régulières sur la technologie (offre Artefact, technologies de la donnée,...), votre travail en équipes hybrides, vous apprenez les façons de travailler spécifiques à la tech (product mindset, agilité...). A la fin de votre expérience Artefact, vous êtes un leader technologique expérimenté.
• La culture : Innovation, Collaboration et Action sont nos valeurs, pour faire simple, nous sommes des faiseurs qui travaillent ensemble afin de créer des solutions innovantes. 
• Esprit d'entreprise : vous rejoindrez une équipe d'entrepreneurs motivés. Nous n'abandonnerons pas tant que nous n'aurons pas fait un grand pas dans ce secteur !
  
  

Chez Artefact, nous recrutons nos collaborateurs uniquement en fonction de nos besoins et des qualités propres de chaque candidat. Nous assurons le développement de leurs compétences professionnelles et de leurs responsabilités sans discrimination d’aucune sorte, notamment de croyances, de genre, d’âge, de situation d'handicap, d’origine ethnique, d’orientation sexuelle, d’appartenance à une organisation politique, religieuse, syndicale ou à une minorité. 

Come join us

Qui sommes-nous?

Artefact est une nouvelle génération de cabinet de conseil spécialisée en Data dont plus de 1500 employés répartis sur 25 pays ont pour mission d’accompagner la transformation chez nos clients.

Nous offrons une large gamme de solutions data-driven, que nous adaptions aux besoins spécifiques de nos clients, que ce soit des projets IA pour l'automatisation des process internes à chaque étape de leur chaîne de valeur, la création d'expériences consommateurs innovantes et personnalisées, le conseil en stratégie data et marketing digital jusqu'à la gestion du mix-média et plus encore !

La performance de nos services data repose sur une réelle expertise technologique en Intelligence Artificielle et des compétences métiers acquises auprès de plus de 1000 clients dans le monde, tels que AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix… 

La force d'Artefact repose sur un mix unique d'atouts: une connaissance des technologies de pointe en data, des méthodes agiles permettant de délivrer très rapidement les projets et des équipes composées des meilleurs experts dans leurs domaines (business consultants, data analysts, data scientists, ingénieurs data…).

Responsabilités principales

Définition de stratégie autour de la Data et de l’IA

• Accompagner la transformation data de nos clients C-Levels dans leurs différents domaines d'activité : COMEX, marketing, digital, supply-chain, opérations, customer support, IT, etc.
• Faire preuve d’agilité intellectuelle et de rigueur pour piloter des projets à haute valeur stratégique pour nos clients en vous appuyant sur l'expertise et les offres d'Artefact: 
• Stratégie Data et IA 
• Business case et valorisation (topline, bottomline, CSR, …)
• Gouvernance de la donnée & Operating Model
• Cadrage et déploiement de Cas d’usages data et IA
• Culture, gestion du changement & adoption autour de la data et IA

Missions :

Le/La Senior Data Consultant(e)  pilote, avec une large autonomie, des projets complets de bout en bout. Localisé dans des équipes chez le client ou dans nos bureaux, il/elle est supervisé/e par un n+1 (manager, directeur, partner) et il est amené à encadrer les consultants plus juniors. 

Les activités à sa charge comprennent notamment:

Le pilotage d’un ou plusieurs streams

• Garantir le delivery de la mission
• Identifier les points de blocage et proposer des solutions
• Assurer la gestion de projet (Prise de note, compte-rendu, documentation, planning…)
• Fournir des feedbacks constructifs aux membres plus juniors de l'équipe

La production des livrables de mission

• Produire de manière autonome des présentations (benchmarks, études de cas, workshops decks, sections steerco). 
• Rédiger des storylines (messages clés, contenu...)
• Concevoir et livrer des slides percutantes 
• Animer les interviews et workshops.

La conduite de la relation client

• Construire une relation de confiance avec les clients
• Démontrer de l'assurance dans les situations de networking
• Identifier de potentielles opportunités business 

La contribution active au développement d’Artefact

• Développer une offre, une Industrie, un chapter ou un partenariat avec votre école 
• Participer au processus de recrutement par le biais d'entretiens avec les candidats
• Animation de différents trainings pour former les nouveaux arrivants.

Impact Interne

• Soutenir le référent référent sur une ou plusieurs expertises et les développer (Stratégie, data governance, data marketing... ) : construction de nouvelles offres, formation des consultants, actions marketing, développement de partenariats, pitchs clients....  
• Assurer la diffusion des connaissances du département Conseil au sein de l'entreprise.
• Participer à des événements externes et créer du contenu Artefact
• Devenir une partie intégrante du processus de recrutement, nous aider à recruter les prochains talents, et ensuite coacher et développer les compétences des consultants juniors.

Profil :

• Vous avez 2 à 3 ans d'expérience professionnelle dans un cabinet de conseil,
• Vous avez un profil avec une double casquette ‘business’ et ‘data’ :
• Vous êtes curieux(se) et passionné(e) par les sujets liés à la data et à l’évolution technologique.
• Vous avez un état d'esprit analytique et aimez la résolution de problèmes. 
• Vous avez de l'expérience dans la gestion des clients, vous savez comment identifier les opportunités commerciales et vous aimez les interactions. 
• Vous faites preuve de rigueur et proactivité
• Vous maîtrisez : Suite Google/Pack Office, outils de workshop.
• Une excellente communication (écrite / orale) en Français et en Anglais est obligatoire. 

Pourquoi nous rejoindre : 

• Une localisation idéale: nous somme basé en plein cœur de Paris dans le 9ème arrondissement.
• Un mélange unique de talents (Data consultants, Data Analyst, Data scientist, software engineer), et une hyper croissance continue offrant de nombreuses opportunités de carrières rapides. 
• Un endroit idéal pour apprendre : Vous maîtriserez les compétences clés du monde de l'entreprise de demain : vous recevez des formations régulières sur la technologie (offre Artefact, technologies de la donnée,...), votre travail en équipes hybrides, vous apprenez les façons de travailler spécifiques à la tech (product mindset, agilité...). A la fin de votre expérience Artefact, vous êtes un leader technologique expérimenté.
• La culture : Innovation, Collaboration et Action sont nos valeurs, pour faire simple, nous sommes des faiseurs qui travaillent ensemble afin de créer des solutions innovantes. 
• Esprit d'entreprise : vous rejoindrez une équipe d'entrepreneurs motivés. Nous n'abandonnerons pas tant que nous n'aurons pas fait un grand pas dans ce secteur !
  
  

Chez Artefact, nous recrutons nos collaborateurs uniquement en fonction de nos besoins et des qualités propres de chaque candidat. Nous assurons le développement de leurs compétences professionnelles et de leurs responsabilités sans discrimination d’aucune sorte, notamment de croyances, de genre, d’âge, de situation d'handicap, d’origine ethnique, d’orientation sexuelle, d’appartenance à une organisation politique, religieuse, syndicale ou à une minorité. 

Come join us

Who we are

The role

As a member of the Marketing team, you will serve as the vital link between our customers’ needs and the products we offer. Your role is twofold: internally, you advocate for the customer’s perspective; externally, you articulate our products’ value with clarity and conviction. This demands a thorough understanding of our technology and its advantages, enabling you to craft and execute product marketing strategies that place product at the centre of the story. Collaborating closely with our Product, Programmes & Partnerships, and wider Marketing & Communications teams, you will ensure our messaging is authentic, consistent and compelling across all touchpoints

The day-to-day

• Develop core marketing materials for both internal and external audiences—sharp one-pagers, clear positioning statements, and messaging that resonates. You will be the fierce guardian of these messages, ensuring their integrity and consistency across all touchpoints.

• Embed yourself within our Product and Programmes & Partnerships teams to distill technology benefits into compelling product stores that resonate with diverse audiences.

• Conduct incisive market analysis to uncover feature-level product differentiation, emerging trends and new opportunities.

• Collaborate closely with our Communications, Events, and Content teams to craft compelling, authentic stories across diverse digital and physical channels.

• Provide strategic support to our Programmes & Partnership teams, equipping them with powerful narratives and materials to advance our mission.

• Maintain a proactive, hands-on approach, readily contributing whatever is necessary to achieve our mission objectives.

You should apply if you

• You are driven by purpose. In a world of near-infinite possibilities, we have chosen to dedicate ourselves to safeguarding democracies. Join us if this mission resonates deeply with you.

• You are a master storyteller. You possess the rare ability to distil complex ideas into approachable, authentic narratives that are not only compelling but truly memorable.

• You are naturally collaborative. We thrive as a unified team, relying on shared expertise and mutual support to achieve success. You excel at building trust, fostering strong relationships, and embracing shared responsibility.

• You are an agile problem-solver. A self-starter who takes full ownership, you deliver consistently and exercise sound judgment to identify the best course of action.

• You are adaptable and intellectually curious. You thrive in dynamic environments, readily embracing new technologies, processes, and scenarios, and adapting at pace. Your passion for exploration and continuous learning fuels your pursuit of excellence.

Must Have 

• Fluency in both English and German, written and spoken.

• c.10+ years of professional experience in core areas outlined above.

• Willingness and ability to travel periodically to other international offices, including London and Paris.

• Proven experience and demonstrable success in technology product marketing, ideally within a fast-paced or impactful environment.

Nice to Have 

• Experience within the defence sector.

• Complementary creative skills, such as advanced copywriting, graphic design, or basic coding/web development skills.

Note: The above bullet points describe the ideal candidate. None of us matched all of these at once when we first joined Helsing. We encourage you to apply even if you believe you meet only part of our wish list, or if you have something different, or extra, that you believe you would contribute to Helsing’s marketing team.

This position may require the successful applicant to apply for and be granted security clearance.

Join Helsing and work with world-leading experts in their fields

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns.

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital.

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward.

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. 

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individuals are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about.

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

#LI-DNI

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

As an Account Manager, your mission will be to drive adoption and revenue from a book of commercial accounts by ensuring your clients are maximizing the value they derive from the Navan platform. You will do this by understanding customer goals, onboarding new customers, conducting product training on our full T&E solution, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program administrators to drive a successful program. You will partner closely with our Sales, Product, Finance, Support and Operations teams to ensure we are delighting our customers and exceeding our goals.

You can expect a fast paced and dynamic culture where change is the only constant, where we’re passionate about what we do and where we believe we can do just about anything. Buckle up, it’s going to be a lot of fun.

What You’ll Do:

• Manage all post-sales activity for Commercial customers including onboard new customers, drive adoption and satisfaction, conduct EBRs, identify opportunities for expansion and manage renewals
• Develop a trusted advisor relationship with customers (from program administrators up to C-suite) to ensure goals are aligned from a business strategy perspective and success metrics are identified
• Partner with Account Executives to successfully implement and launch new customers within the target time to launch timeframes
• Develop and maintain a deep understanding of our travel and expense product offering to enable program administrators and end users on the Navan’s product /functionality
• Conduct regular check-ins, adoption review meetings and Executive Business Reviews with customers to ensure all T&E spend goes through the Navan platform and that we remain aligned to the customer business goals
• Handle customer escalations and work across teams to resolve issues
• Act as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention
• Identify and execute against opportunities for upsells including adding new customer departments, teams and geographies onto the Navan Travel & Expense solution
• Identify opportunities for cross-selling our Expense solution to Travel customers and partner with Expense AEs to close the deal
• Own manual customer renewals

What We’re Looking For:

• 2-3 years of experience in Customer Success Management, Account Management or related customer-facing position within a rapidly growing company
• Preferred experience in corporate travel management and/or fintech 
• Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
• Data driven mindset with attention to detail
• Strong communication and presentation skills
• Demonstrable track record of high performance and success
• High energy, go-getter with fresh ideas who takes the initiative to get things done
• Highly intelligent, passionate, driven, high EQ, coachable individuals who are excited to delight clients, drive revenue and accelerate their careers. 
• Strong proficiency in French and English (required)

🚀 About the Team

You will join the Operations France & Europe team, at the heart of Wakam’s activity.

Wakam designs insurance products that are distributed by a wide range of partners such as traditional brokers, Insurtechs, and e‑commerce players. This activity involves building and managing complex ecosystems that bring together multiple stakeholders (distributors, reinsurers, third‑party administrators, assistance providers, etc.).

The Operations team is responsible for the operational performance and quality of service of Wakam’s insurance programs across France and Europe, working closely with partners and internal teams (IT, Product, Finance, Legal, etc.).

🎯 Your Mission

As an Operations Performance Intern for 6 months, your mission is to support the operational monitoring of Wakam’s insurance programs in France and across Europe, and to contribute to transversal transformation projects led by the Operations team.

1. Operational Monitoring of Partnerships

Within the Operations France & Europe team, you will be responsible for the operational follow‑up of several specific partnerships. In this context, you will:

• Collect, validate and analyse operational KPIs periodically sent by Wakam’s partners (distributors, TPAs, etc.), ensuring the reliability and consistency of the data.
• Monitor the quality of day‑to‑day policy and claims handling, as well as compliance with contractual commitments by partners and administrators.
• Identify operational issues or dysfunctions that may require corrective measures, and follow up on remediation action plans until resolution.
• Prepare reporting and presentation materials to support and animate steering committees with partners and administrators (dashboards, summaries of incidents, action plan follow‑up, etc.).

2. Contribution to Transversal Transformation Projects

You will also contribute to several cross‑functional transformation initiatives, such as:

• Designing digital dashboards with the IT team to improve the visualisation of operational KPIs and enable automated alerts when performance drifts or incidents are detected.
• Formalising and improving our end‑to‑end program monitoring processes, including:
  • Rationalisation of the number of external administrators / TPAs
  • Drafting and updating procedures and best practices
  • Designing and implementing new operational controls
  • Setting up and maintaining RACI matrices to clarify roles and responsibilities

🧠 What You Bring

You are a Master’s student from a Business School or University, with a specialisation in management, finance, insurance or a related field.

You ideally bring:

• A solid analytical background, with the ability to work with quantitative and qualitative data.
• An interest in operations, performance management, or insurance / financial services.
• Very good command of Excel / spreadsheet tools; knowledge of data visualisation or BI tools is a plus.
• Fluent English (written and spoken); another European language is a plus.

✨ Who You Are

You will be successful in this role if you:

• Have a strong attention to detail and excellent analytical skills, enabling you to understand and manage complex operational issues.
• Are proactive and solution‑oriented, and do not hesitate to propose improvements and smart, pragmatic solutions.
• Enjoy working in a team within a dynamic and fast‑moving environment.
• Demonstrate excellent communication skills, both written and oral, and feel comfortable interacting with multiple stakeholders (internal and external).
• Show positive energy, responsiveness, adaptability and a strong team spirit, essential qualities to support Wakam in its growth.

✨ 🤖 AI & Digital Mindset

At Wakam, digital is at the core of what we do. In Operations, this means you:

• Feel comfortable working with digital tools, dashboards and collaborative platforms.
• Are keen to industrialise and automate recurring tasks (e.g. reporting, KPI monitoring) in partnership with IT and Data teams.
• Are curious about how data, automation and AI‑powered tools can improve operational performance and risk monitoring, always in a controlled and documented way.
• Naturally look for efficient, technology‑driven ways to improve processes, quality of service, and partner oversight.

🌟 Why Join Wakam?

Joining Wakam as an Operations Performance Intern means:

• Being at the heart of Wakam’s business model, directly involved in the performance and quality of our insurance programs.
• Working in an international environment (France & Europe) with diverse partners (brokers, Insurtechs, e‑commerce players, TPAs…).
• Gaining hands‑on experience in operational monitoring, performance management, and transversal transformation projects.
• Collaborating with multidisciplinary teams (Operations, IT, Product, Data, etc.) in a fast‑growing, mission‑driven company.
• Evolving in a dynamic, caring and meritocratic environment, where interns are given real responsibilities and the opportunity to learn quickly.

🏆 Hiring Process

Our hiring process is designed to be selective, transparent, and respectful of your time:

1. Initial interview with our Talent Acquisition PartnerTo discuss your background, motivations, and answer your first questions about Wakam and the Operations team.
2. **Interview with our Head of External Operations Europe (your future manager)**To explore your experience and skills in more detail, present the role and missions, and assess the mutual fit.

There may be a short additional interview with another team member or a senior stakeholder before finalising the offer.

=> Welcome @Wakam 🚀

The Community You Will join:

Airbnb is looking for a Business Development Intern to join the Paris Experiences Acquisition team for 6 months. This is a hands-on, execution-focused role at the intersection of sales and operations.

The Acquisition Team, within the Experiences Supply organization is a multidisciplinary team  that focuses on finding, pitching and onboarding the most exciting activities happening in your city today. We also work with the most exciting people, businesses and brands to introduce new experiences to the world.  We generate leads, pitch Airbnb’s value proposition and ultimately acquire those leads through the sales funnel to grow Airbnb’s Experiences business. We create exceptional hosted experiences that foster human connection, combatting the loneliness epidemic by bringing people together in the real world.  

Airbnb Experiences are completely reimagined activities hosted by the people, brands and businesses that define a city’s culture. In Paris, our Experiences Acquisition team focuses on identifying, pitching and onboarding the most exciting and culturally relevant experiences happening in the city today.

This role is ideal for a business school student or entrepreneurial profile excited by outbound strategy, automation, AI-driven workflows and building processes from scratch.

The intern experience:

As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during the summer. We provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel. You can expect to:

• Collaborate with multiple team members to achieve project milestones
• Communicate with stakeholders across different teams to provide project updates
• Seek and provide feedback throughout the internship
• Actively participate in and contribute to the Acquisition Team and broader Airbnb community

The Difference You Will Make:

In this role, you will support the full acquisition funnel:

• Research and identify high-potential hosts and brands
• Build and maintain high-quality lead lists across priority verticals (food, art, culture, etc)
• Launch outbound email campaigns and LinkedIn outreach
• Conduct cold calls and follow-up conversations with prospective hosts
• Track leads and opportunities in CRM tools
• Support hosts through the onboarding process (information gathering, documentation, scheduling, operational alignment)
• Help optimise outreach workflows using AI and automation tools
• Contribute to reporting, pipeline tracking and weekly performance updates

You will directly contribute to growing the Airbnb Experiences supply in Paris. This is an output-driven role with clear targets and accountability.

This role reports into the Acquisition Lead, Experiences for Paris.

Your Expertise:

• Currently enrolled in a top business school or equivalent programme (Bac+4/5 preferred)
• Strong interest in business development, sales, partnerships
• Comfortable with cold outreach and speaking to new people
• Highly organised and detail-oriented
• Data-driven and comfortable working with spreadsheets and CRM systems
• Curious about AI tools and workflow automation
• Proactive, resourceful and execution-focused
• Fluent in French and English

Bonus if:

• You have experience running outbound campaigns
• You’ve built small automation tools (no-code tools, scripts, AI workflows, etc.)
• You have prior startup or sales experience

Your Location:

This position is hybrid and you must be living in Paris, France and have work authorization for France to be eligible. 

Our commitment to inclusion & belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Associate Account Manager role is a new and developing function at Navan within the wider Account Management department. Associate Account Managers work alongside Account Managers to provide support to our Travel and Expense customers, specifically to program administrators. 

As an Associate Account Manager, you will be working with a team of account managers across different market segments and be responsible for delivering an outstanding customer experience. Your role will be to assist customers with product related configuration queries, troubleshooting and resolving issues. You will partner closely with our global Product, Finance, Operations and Travel Experience teams to ensure we are delighting our customers and helping them achieve their goals.

We are looking for individuals who have a passion for customer success and account management, embody a “go- getter” attitude, can communicate effectively and thrive in a fast-paced environment. You can expect world-class training and enablement and a fast track towards a revenue driving Account Manager role.

This role will be based in Paris and report directly to the Manager, Associate Account Management.

What You’ll Do:

• Effectively partner with your assigned team of Account Managers to support their customers, ensuring excellent customer experience through timely, accurate communications
• Develop and maintain a deep understanding of our travel and expense product offering to enable programme administrators on the Navan’s product functionality
• Monitor and respond to email inquiries from Travel and Expense Administrators related to product integrations and platform settings, travel and expense policy configuration, payment and integration issues troubleshooting and product bugs and feature requests, etc. 
• Drive satisfaction, adoption, retention, and reduce customer churn risk by providing quick and knowledgeable advice based on customer’s desired outcomes
• Handle customer escalations and work across teams to resolve issues
• Act as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention
• Run playbooks and programme ideas to drive adoption and satisfaction and track results based on defined KPIs
• Document processes to support the team efficiently and at scale

What We’re Looking For: 

• Bachelor’s degree
• 1+ year of prior experience in customer success, account management, sales or related customer-facing position within a rapidly growing SaaS company
• Fluency in both in English and French is mandatory
• Passion for customer experience and technology with the ability to deeply understand a product
• Superior written and verbal communication skills with the ability to clearly articulate complex concepts and technologies to diverse audiences including C-level executives
• Detail-oriented and ability to stay organized and prioritize tasks and initiatives in a fast-paced environment, as well as problem-solve
• Data-driven approach to continuously drive additional efficiency
• Highly intelligent, passionate, driven, high EQ, coachable individuals who are excited to delight clients, drive revenue and accelerate their careers.

At Datadog, we leverage AI across our observability platform to improve monitoring, speed up incident resolution, and ensure data reliability for cloud applications.

Datadog’s Deployment Gates team builds customer-facing systems that decide whether software should ship to production. Deployment Gates sit directly in customers’ CI/CD pipelines and use observability data to answer one of the hardest questions in software delivery:
Given everything we know right now, is this deployment safe to proceed?

In this role, you will:

• Work on an analysis service that prevents incidents by detecting faulty software changes in production before they reach clients

• Lead the design of progressive deployment automation, starting with zero-setup, conservative AI rules and evolving toward adaptive gates that learn from incidents and organizational patterns
• Design the foundation for autonomous remediation, connecting what changed in code to what broke in production, from blocking and rolling back unsafe deployments to proposing fixes and enforcing policies

This is a highly product‑minded engineering role: you’ll work from problem discovery and UX all the way to reliable, scalable production systems.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What you’ll do:

• Build AI-driven deployment gates: Design and ship decision systems that evaluate customer deployments using CI/CD context and Datadog telemetry, producing safe, explainable allow/block outcomes
• Own evals and rollout: Define precision, recall, and trust metrics; build offline and online evals; validate changes in shadow mode; and safely promote improvements to enforcement
• Design for robustness and safety: Implement conservative defaults, guardrails, fallbacks, and human-in-the-loop paths so gates behave predictably under noisy or incomplete data
• Partner closely with Product: Work hand-in-hand with the Product Manager to translate customer problems, adoption signals, and roadmap goals into concrete technical decisions and iterations
• Integrate across the Datadog platform: Partner with internal AI teams building the Faulty Deployment Detection pipeline, as well as teams working on LLMs and AI agents
• Own production systems: Build and operate reliable backend services that run in the critical path of customer deployments, and be on-call for those services

Who you are:

• A Product‑minded engineer who ships AI to production
• You have 5+ years experience with backend systems and microservices performance: tracing, latency breakdowns, concurrency, and resiliency patterns
• You are proficient in a modern programming language; strong API/service design; production ops (monitoring, alerting, on‑call rotation)
• You have proven experience delivering software based on LLM/agent features to production
• You are comfortable owning user journeys, iterating from prototype → alpha → GA, and measuring impact with clear product metrics
• An End-to-end AI implementation owner: You understands the end-to-end LLM product lifecycle
• Fluent with offline/online evals for AI systems
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output

Bonus Point:

• Experience with Continuous Delivery tools (i.e. ArgoCD / Argo Rollouts, Spinnaker, Octopus Deploy)
• Exposure to planning/agent frameworks, tool‑use orchestration, RAG, and retrieval/indexing for observability data
• You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The AI platform is responsible for all AI infrastructure across Datadog. Our mission is to

provide tools and platforms that enable data scientists and engineers to conduct large-scale training and inference with ease. We support products such as Bits AI, LLMObs and all our AI research. 

As an engineering manager for the Training & Serving team, you’ll join a new and fast growing team and organization. You will support building and scaling the team, define our technical vision and help shape the roadmap. Your team will lead the charge on multiple critical technical challenges: distributed training of foundation models, serving at scale, designing the user experience. 

You’ll work closely with sister teams in the AI platform organization ensuring a seamless AI development cycle. You’ll also partner with the Applied AI org and with Datadog infrastructure & tooling teams to build out systems from the ground up. 

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do: 

• Manage and grow the Training & Serving team, directly managing 10+ engineers
• Define our technical roadmap in alignment with AI platform goals and the Applied AI team roadmap. 
• Work with our core platform teams to tailor Datadog's storage, infrastructure and data pipelines to our needs
• Create a strong team culture aligned with our engineering standards and our customer focus
• Participate in hands-on work: Code reviews, design reviews and some coding

Who You Are: 

• Previous experience (1+ years) leading software engineering teams, as a tech lead or people manager
• Strong technician with a mix of backend, data engineer and infrastructure experience who is interested in remaining a hands-on leader
• Excellent leader with strong interpersonal skills, and the ability to build and lead high-performing teams
• Interested in working on an early stage project with many challenges to solve and a fast iteration cycle
• You build strong partnerships with cross-functional teams, including engineering, product, and science, and skillfully coordinate among multiple stakeholders
• You have a track record of delivering high-quality software on schedule and making decisions in ambiguous and fast-paced environments
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output
• Bonus: You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog

#LI-Hybrid

APM Data Hub is at the core of APM, one of the product pillars of Datadog. Our team is responsible for the backend pipeline that processes, transforms, and routes tracing data at scale after ingestion. Our mission is to extend the pipeline's capabilities so that multiple products across Datadog can leverage the rich data present in traces — serving not only APM Distributed Tracing but a growing number of product teams that depend on this data.

As an Engineering Manager for APM Data Hub, you'll lead a distributed team of 6 engineers with diverse seniority, shaping the technical vision of a platform that sits at a critical intersection of Datadog's product ecosystem. You'll own the roadmap for how tracing data is processed and exposed to multiple consumers, maintain high engineering standards for a system operating reliably at scale, and facilitate cross-functional collaboration with the product teams building on top of your  pipeline. You'll have the opportunity to contribute to solving complex engineering challenges with a transversal impact on multiple products.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Manage a team of 6 engineers responsible for a pipeline powering critical features of Datadog platform
• Provide technical leadership by identifying, addressing, and removing roadblocks to maintain team velocity and code quality.
• Collaborate closely with the Product teams to enhance our APM experience and with Platform teams to support our evolutions
• Lead strategic, multi-quarter initiatives, navigating ambiguity to establish clear goals and execution paths.
• Foster professional growth and career advancement for team members, including performance reviews and promotions.
• Participate and lead by example in the team's 24/7 on-call rotation to maintain service reliability.
  
  

Who You Are:

• Proven experience (1+ years) leading a team of 4+ engineers with an emphasis on customer-driven improvements.
• Skilled collaborator, able to effectively coordinate efforts across multiple teams and functions.
• Demonstrated technical judgment and ability to guide technical decisions across back-end distributed systems
• Passionate about mentoring and growing engineers, actively developing the next generation of technical leaders.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog

#LI-Hybrid

Graphing Experience creates simple tools that enable all users to explore data and communicate insights through visualizations. As the Engineering Manager for the team, you will lead critical product initiatives that enable Datadog to grow its business. 

You will define our technical vision and shape the product roadmap, working closely with product managers and engineers on the team. You will support growing the team, onboarding new hires and growing engineers to the next level. Your team will play a leading role in enabling new product use cases, improving user experience for different user personas, and building UIs for advanced data querying use cases.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do: 

• Manage and grow the Graphing Experience team, directly managing 5-7 engineers
• Define our technical roadmap in alignment with product goals 
• Work with PMs and partner teams to make graphing UIs both easier to use and more powerful
• Create a strong team culture aligned with our engineering standards and our customer focus
• Ensure that team processes and practices are aligned with Datadog's engineering standards and best practices
• Participate in code and design reviews to ensure that the team is delivering high-quality software

Who You Are: 

• You have successfully led diverse and inclusive engineering teams, including onboarding and performance management
• Excellent leader with strong interpersonal skills, and the ability to build and lead high-performing teams
• Interested in addressing ambiguous business problems and figuring out the right short-term and long-terms plans to solve them
• You have a track record of delivering high-quality software products on schedule and collaborating closely with product partners.
• Strong technician, particularly with Typescript and React, who is interested in remaining a hands-on leader

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The REDAPL organization is seeking an experienced and strategic leader to oversee our Resource Graph team. REDAPL is Datadog’s main platform for tracking our customers’ infrastructure resources and relationships. REDAPL Resource Graph also plays a key role in serving Datadog’s Security products.

This position will play a critical role in driving the future of our data infrastructure and ensuring the highest level of performance and reliability for our systems. As the team is also quickly growing, you will also be involved in hiring the best candidates for this team.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Strategic Leadership: Drive the vision and strategy for the teams, ensuring alignment with the overall goals.
• Team Oversight: Provide guidance and support to the ICs in the team, fostering a collaborative and high-performing work environment.
• Technical Excellence: Ensure the teams maintain high standards of code quality, performance, and reliability across all systems and services.
• Innovation and Improvement: Identify opportunities for innovation and continuous improvement within the datastore and serving domains, promoting best practices and new technologies.
• Talent Management: Lead hiring efforts to attract and retain top talent, ensuring the growth and development of team members through mentoring and professional development opportunities.
• Cross-functional Collaboration: Work closely with other teams and stakeholders to align on priorities, address challenges, and deliver high-impact solutions.
  
  

Who You Are: 

• You have proven experience managing teams that shipped and operated business-critical systems.
• You have demonstrated ability in designing, building, and operating distributed systems to solve problems at scale.
• You have experience working with Graph Databases such as Neo4j, Memgraph, JanusGraph, ArangoDB, Amazon Neptune or PuppyGraph.
• Managed a team for over 2 years.
• You are an excellent communicator and collaborator, able to work effectively through complex technical problems with a diverse group of stakeholders.
• You are comfortable in a fast-paced, high-growth environment, able to adapt strategies and solutions in response to emerging challenges and opportunities.
• Skilled in setting team goals and prioritizing features that align with business needs.
• Effective at giving and receiving feedback, enhancing the work environment and team collaborations.
• Possess excellent teamwork, communication, and technical problem-solving skills to contribute to multidisciplinary teams.
• Demonstrated leadership in guiding teams through the full design process from concept to launch, with minimal oversight.
• Maintain a growth mindset, actively seeking learning opportunities and new challenges.
• Able to clearly articulate design decisions and strategies 
• Proven ability to envision long-term goals and focus efforts to achieve them.
• Efficient in optimizing team workflows and processes to enhance team output and collaboration.
• Known for balancing fast iteration, strategic ambiguity, and high-quality outcomes in a dynamic business environment.
• Demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output
• Bonus points: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The AI platform is responsible for all AI infrastructure across Datadog. Our mission is to provide tools and platforms that enable data scientists and engineers to conduct large-scale training and inference with ease. We support products such as Bits AI, LLMObs and all our AI research. 

You’ll join a new and fast growing team that is critical to the future of Datadog. You will support building and scaling the team, help define our technical vision and help shape the roadmap. You will manage other managers and help define the future structure of our organization, participating in the recruitment of the future managers and ICs of the department. You’ll work closely with partner teams in the AI platform organization ensuring a seamless AI development cycle. You’ll also partner with the Applied AI org, product engineering teams, and Datadog infrastructure & tooling teams to build out systems from the ground up.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do: 

• Lead a fast-growing organization around 20 people across 2 teams soon to be 3. 

• You will define the roadmap for your scope and work with ICs and managers to establish the technical direction

• Collaborate with the engineering team and product manager to define the future of the roadmap

• Create a strong organizational culture centered around our engineering standards and customer- focused approach

• Support the whole lifecycle of AI development, including model training, serving, deployment and monitoring

Who You Are: 

• You’ve led teams that have built 0 to 1 ML/AI Platforms, with an emphasis on Open Source Tooling (i.e. Ray / AnyScale), versus pure out-of-the-box solutions. 

• An experienced engineer and team player with strong technical skills to influence the technical direction of your teams

• A people leader with strong interpersonal skills, who has built and led high-performing software engineering teams, including managing managers

• Interested in working on an early stage project with many challenges to solve and a fast iteration cycle. You bring a strong bias for delivery and make impact through ambiguity.

• You have a track record of delivering high-quality software on schedule and collaborating closely with product partners. 

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

• Continuous professional development, product training, and career pathing

• Intradepartmental mentor and buddy program for in-house networking

• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)

• Access to Inclusion Talks, our Internal panel discussions

• Free, global mental health benefits for employees and dependents age 6+

• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The Enterprise IT Support team is a globally distributed group that supports Datadog employees from day one and throughout their time at the company. In this role, you will hire, develop, and manage a team of Enterprise IT Support Technicians delivering high-touch, white-glove support with a focus on proactive and prompt service. You’ll set clear expectations, measure performance through service levels and operational metrics, and act as an escalation point for complex or high-impact issues. You’ll also partner closely with cross-functional stakeholders to continuously improve the services, tooling, and standards that power employee productivity across the business.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Hire, Coach, And Develop The Team: Recruit, onboard, mentor, and manage Enterprise IT Support Technicians, supporting growth and career development.
• Drive Performance To Operational Targets: Hold the team accountable to SLOs and KPIs to ensure fast, accurate, and consistent end-user support.
• Own Policies, Standards, And Procedures: Create, maintain, and improve support processes, documentation, and operational playbooks.
• Scale End-User Self-Service: Build and promote programs, tooling, and knowledge resources that increase self-service adoption and reduce repeat issues.
• Serve As An Escalation Point: Triage and resolve complex support issues, coordinating with internal partners and vendors when needed.
• Improve Global Support Experience: Partner with stakeholders across Datadog to identify trends, reduce friction, and continuously improve support services.
  
  

Who You Are:

• People Manager Experience: You have experience managing an IT support team in an organization of 1,000+ employees.
• Endpoint And OS Support Background: You’ve supported large fleets across macOS, iOS, ChromeOS, Windows, and Linux environments.
• Metrics-Driven Operator: You can use quantitative performance management (e.g., SLOs, KPIs) to improve outcomes and coach effectively.
• Strong Communicator: You communicate clearly and professionally in writing and verbally with both technical and non-technical partners.
• Customer-First Leader: You love helping people and set a high bar for thoughtful, high-touch employee support.
  Distributed, Fast-Paced Collaboration: You’ve worked effectively across time zones in a high-growth, distributed environment.

Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. 

Benefits and Growth:

• Product training to develop an in-depth understanding of our product and space
• Continuous career development and pathing opportunities for internal mobility 
• Intradepartmental mentor and buddy program for in-house networking 
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• New hire stock equity (RSUs) and employee stock purchase plan
• Free global mental health benefit through Spring Health 
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Onsite

Datadog Real User Monitoring (RUM) provides deep insight into frontend applications’ availability and performance, enabling customers to monitor user experiences in real time across web, mobile, smart TVs, and other platforms. As a Product Manager II for RUM, you will help customers onboard and expand their usage in scalable and efficient ways, drive product consistency, and build intelligence powered by availability and performance data. You will partner closely with enterprise customers and cross-functional teams to shape the product vision, strategy, and execution for one of Datadog’s fastest-growing offerings. This role offers the opportunity to influence a high-impact product at scale while deepening your expertise in frontend observability and user experience monitoring.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Identify customer needs and business opportunities through quantitative data analysis and qualitative customer research
• Translate insights into clear business cases, product requirements, features, and roadmaps
• Collaborate closely with engineering, design, data science, and other product teams to deliver high-impact solutions
• Partner with marketing, customer success, and technical writing to launch features that are intuitive and easy to adopt
• Communicate feature releases to internal and external audiences to support effective go-to-market and product discovery

Who You Are:

• You have 3+ years of Product Management experience, ideally in enterprise software serving a technical audience
• You bring prior engineering experience or a strong understanding of frontend technologies and troubleshooting workflows, such as diagnosing crashes, latency, and performance issues
• You demonstrate strong ownership and accountability for outcomes, partnering across sales, solutions, marketing, and other teams
• You are customer-focused and hold a high bar for product quality and user experience
• You communicate clearly and confidently, with the ability to present and defend ideas to technical stakeholders and executives

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is seeking an extremely talented professional to drive product strategy, source, manage, and execute acquisitions, source venture investments. You will be a key partner to Datadog’s founders and startup founders and highly visible at the most senior levels of Datadog. The group reports directly to the CEO.

We are looking for an innovative and strategic thinker who is passionate about Datadog and the future of cloud services. The ideal candidate enjoys driving new product development ideas, likes to “roll up sleeves and get hands dirty”, is hungry for more responsibility, and puts the company’s interests first. Superb negotiation skills (or willingness to develop them) are essential. This role includes managing relationships that may be unconventional in nature and have broad implications across Datadog. The team is small and values authentic, strong-willed individuals who think creatively and proactively.

The ideal candidate will research and generate ideas for new markets to enter, prioritize objectives and plan internal activity, drive due diligence and valuation analysis, spearhead term sheet and contract negotiations, create and present strategic documents and recommendations, and support integration by partnering with key leaders.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Develop a deep understanding of Datadog’s products and potential new markets for further expansion
• Identify opportunities for M&A and Datadog Ventures through direct engagement with senior business leaders, entrepreneurs, and venture capitalists
• Work closely with senior product and engineering leaders to assess potential acquisitions and investments
• Partner with business and product teams to comprehensively assess expansion opportunities and build internal and external consensus
• Lead all pre-transaction diligence efforts
• Identify value creation opportunities and risks in potential transactions
• Bring transactions over the finish line
• Engage with the startup community, early-stage VCs, and key internal stakeholders Play a critical role in negotiating large, highly-complex partnerships with the major cloud hyperscalers
• Work with cross-functional groups within Datadog, including Product, Operations, Engineering, Legal, Finance, Tax, and Accounting teams

Who You Are:

• Demonstrated technical knowledge via either work experience (as a software engineer/product manager/VC/etc.) or through a Computer Science (or equivalent) degree, is required. 
• Some experience in financial modeling, forecasting, analysis, and financial reporting.
• Capable of building and maintaining a network of relationships to facilitate deal flow
• Self-starter who excels in technically-demanding, fast-paced, and fluid environments
• Ability to prioritize multiple stakeholders and projects with limited resources

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive global benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

#LI-Hybrid