Legend Biotech is seeking a Manager, Site Contracts & Payments Management as part of the Clinical Operations team based in Somerset, NJ.

Role Overview

The Site Contracts & Payments Manager is responsible for site contracting and investigator payment process oversight and management, and vendor due diligence across Legend pipeline studies. The role serves as a central point of accountability for improving operational effectiveness, financial discipline, and sponsor-CRO-site workflow alignment for site contracting and payment processes.

Key Responsibilities

• Partner with CROs to develop and oversee process workflows, and create visibility into site contract and investigator payment workflow efficiency across studies.
• Partner with CROs, AP, Procurement, Finance, Legal, and study teams to align process workflows, identify gaps, and improve efficiency in contracting and payment execution.
• Monitor key milestones, bottlenecks, and escalations affecting site startup experience for contracting, payment timeliness, and financial predictability.
• Support reconciliation, issue resolution, and continuous improvement related to site contracting and investigator payment operations.
• Coordinate vendor due diligence and risk assessment activities with Procurement, Finance, QA, and other stakeholders.
• Performs other duties as required.

Requirements

• Minimum degree requirements of a bachelor’s degree (BA, BS) in scientific, health care, business, or related discipline. Advanced degree preferred.
• 7+ years of pharmaceutical, biotech, CRO, or related clinical research experience.
• Strong experience in vendor oversight, outsourcing, site contracts, investigator payments, or related operational functions required.
• Experience working cross-functionally with AP, Procurement, Finance, and Legal required.
• Experience working in SAP/4 Hanna preferred.
• Experience establishing KPIs and oversight models preferred.
• Oncology, cell therapy, or early-phase clinical operations experience preferred.
• Ability to travel as necessary (up to 10%).
• Effective oral, written, and interpersonal communication skills.
• Strong process management, organizational, and problem-solving skills.
• Ability to identify operational risk and drive practical mitigation strategies.
• Strong project management skills and the ability to manage multiple priorities.
• Computer literacy required (MS Word, MS Excel, MS PowerPoint, MS Project).
• Working knowledge of GCP, FDA, and ICH Guidelines.

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Job Title: Claims Manager – Partner Programs

Location: Austin, TX / Dallas, TX / Morristown, NJ

Reports To: Senior Claims Program Manager / Head of Claims, Spinnaker (Director, Claims-Partner Programs)

About Hippo: 

Hippo Holdings consists of national property and casualty insurance companies—including Spinnaker Insurance Company and its subsidiaries, rated A- (VIII) by A.M. Best—along with an insurance agency and a managing general agent. Enabled by technology, Hippo brings products to market through a diversified range of offerings sourced from both owned and third-party programs, available on an admitted and surplus lines basis. We partner with innovative market leaders across personal, commercial, and specialty lines, as well as traditional and non-standard opportunities.

About You:

The Claims Manager – Partner Programs is responsible for the day-to-day oversight and performance management of assigned programs and Third-Party Administrators (TPAs). This role ensures claims are handled in accordance with established guidelines, regulatory requirements, and service expectations while supporting strong claim outcomes and partner relationships.

What You’ll Do:

Program Oversight & Execution

• Oversee claims handling for assigned programs to ensure compliance with claims guidelines, coverage intent, and regulatory requirements
• Monitor TPA performance including timeliness, reserving accuracy, and overall claim quality
• Conduct file reviews and QA audits to identify trends and improvement opportunities
• Assist in implementation and maintenance of claims guidelines and best practices
• Support onboarding of new programs including TPA setup, workflows, and reporting requirements

Operational Support & Reporting

• Analyze claims data and KPIs to identify emerging trends and performance issues
• Prepare stewardship and performance reports for internal stakeholders and program partners
• Track and follow up on corrective action plans
• Support reinsurance reporting and documentation requirements
• Assist with regulatory audits, data calls, and compliance reviews

Stakeholder Collaboration

• Serve as a primary point of contact for TPAs on routine matters
• Partner with underwriting, actuarial, finance, and legal teams
• Participate in program-level meetings and continuous improvement initiatives

Professional Development

• Build expertise in coverage analysis, reserving, litigation management, and regulatory compliance
• Support senior team members on complex claims
• Participate in training and development opportunities

Must Haves:

• 5–8 years of claims handling or program oversight experience
• Experience working with TPAs, MGAs, or delegated authority programs preferred
• Strong understanding of claims fundamentals
• Familiarity with multi-state regulatory environments
• Strong analytical, organizational, and communication skills
• Proficiency in Microsoft Excel and claims systems

Nice to Have:

• Experience in program business or fronting carrier environment
• Exposure to reinsurance reporting
• Industry designations such as AIC, CPCU, or ARM preferred

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Equity - This position is eligible for equity compensation 
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
• Hippo Habitat - Snacks and drinks available for onsite employees 

The Morristown, NJ base pay range for this role is $120,000 - $150,250. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. 

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.

Legend Biotech is seeking a Sr. Manager, Clinical Trial Operations Planning & Analytics as part of the Clinical Operations team based in Somerset, NJ.

Role Overview

The Sr. Manager, Clinical Trial Operations Planning & Analytics is responsible for the strategic planning and analytics capability to support current and future Legend pipeline studies. This role will establish scalable approaches for feasibility, site identification, study startup planning, forecasting, and trial performance analytics to improve predictability and enable earlier operational intervention. The position partners closely with Clinical Operations leadership and cross-functional stakeholders to determine and assess assumptions, refine strategy, and translate data into actionable operational decisions across the study lifecycle.

Key Responsibilities

• Lead development of standardized frameworks, tools, and processes for feasibility, site identification, enrollment forecasting, study startup planning, and predictive trial performance modeling across pipeline studies.
• Develop data-driven approaches to identify the right countries and sites globally to support activation and enrollment acceleration and to predict key operational outcomes such as startup timing, enrollment, and study completion.
• Build scenario models and planning outputs to support base and best case operational strategies and contingency planning.
• Establish contingency planning triggers, risk indicators, and escalation thresholds based on modeled performance risk.
• Partner with study teams, CROs, and cross-functional stakeholders to pressure-test trial assumptions and refine country and site strategies.
• Create and maintain dashboards and analytics to monitor startup, activation, enrollment, and delivery risk trends.
• Translate study and portfolio performance data into actionable insights and executive-ready recommendations for senior leadership.
• Support continuous refresh of assumptions as study conditions, portfolio priorities, and external dynamics evolve.
• Capture lessons learned and convert them into reusable planning tools, templates, and methodologies that improve cross-study consistency.
• Represent the function in internal planning discussions and external partner interactions related to feasibility, forecasting, and performance analytics.
• Performs other duties as required.
• Works closely with the Sr. Director and VP of Clinical Operations. Clinical Operations Capabilities & Scalability and collaborates with Clinical Operations study teams, Clinical Development, IT, ITQA Biostatistics, Regulatory, Project Management, Procurement, Finance, QA, and CRO/vendor.

Requirements

• Minimum degree requirements of a bachelor’s degree (BA, BS) in scientific, health care, data, or related discipline. Advanced degree preferred.
• 7+ years of pharmaceutical, biotech, CRO, or related clinical research experience; 10+ years preferred.
• Experience working with data sources to inform trial forecast modeling
• Experience in clinical operations planning, feasibility, study startup, operational analytics, or related functions required.
• Experience supporting global site identification, country strategy, or enrollment planning strongly preferred.
• Experience building dashboards, models, or analytics to support clinical trial execution preferred.
• Oncology, cell therapy, or early-phase clinical development experience preferred.
• Ability to travel as necessary (approximately 10%).
• Knowledge/familiarity with tools to enable trial forecasting and modeling.
• Strong critical thinking, analytical, strategic planning, and problem-solving skills.
• Effective oral, written, and interpersonal communication skills with strong presentation capability.
• Forward and critical thinker with ability to translate data into decisions.
• Strong organizational and project management skills and the ability to multitask.
• Computer literacy required (MS Word, MS Excel, MS PowerPoint, MS Project, and analytics/visualization tools).
• Working knowledge of GCP, FDA, and ICH Guidelines.

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Legend Biotech is seeking a Sr. CQV Specialist as part of the Technical Operations team based in Raritan, NJ.

Role Overview

This position will be responsible for providing Commissioning, Qualification and Validation support to the cGMP Clinical and Commercial Cell Therapy Manufacturing plant. This individual will be responsible in handling day-to-day activities inclusive of execution, protocol management, vendor management, issues, deviations, corrections and remediation efforts for facility, equipment, systems and processes in support of personalized cell therapy production through safe and compliant manufacturing operations according to cGMP requirements. This role will require CQV experience, represent CQV work in the regulator and internal audits, ability to work independently, drive effective communication, coordination and collaboration across relevant cross functional groups to establish a strong, compliant CQV program to enable robust production, testing and release of product to patients.

Key Responsibilities

• Executes the commissioning, qualification, requalification, validation and any associated maintenance activities within the plant.
• Manages multiple and complex CQV projects, collaboration with cross functional teams, provides status reports and coordinates with other departments or outside contractors/vendors to complete tasks.
• Supports and/or owns technical and quality investigations, CAPAs and corrections.
• Develops and performs any required remediation efforts and associated CAPA plans.
• Authors, owns and executes master and completed CQV protocols, summary reports and associated data for conformance to regulations, SOPs, specifications and other applicable acceptance criteria, specifically data integrity.
• Executes, owns, assesses and participates in the creation, revision and review of change controls, SOPs, and other documentation.
• Participates in authoring Risk Assessments, FMEAs, Periodic Qualifications, Project Plans, Master Plans, and Annual Product Reviews.
• Train and support the junior team members on different CQV activities.
• Present CQV work to regulatory and internal audit teams.
• Other responsibilities as assigned.
• Making decision on corrective action in deviation events.
• Make decisions on technical approach, methodology per applicable procedure.
• Manager approval required for resource assignment, timeline shift, strategic shift and finance related events. 

Requirements

• A minimum of a Bachelor’s Degree in Science, Engineering or equivalent technical discipline is required.
• A minimum of 7 years relevant work experience is required. It is preferable that the candidate have experience working in an aseptic manufacturing facility, preferably cell therapy, testing facility, quality assurance, or manufacturing compliance.
• Ability to use following or similar systems for business needs: Microsoft suite & ERP systems: Maximo, Siemens EMS, Comet, Kneat & Testing system: Kaye AVS, Kaye Valprobe.
• Knowledge of cGMP regulations and FDA/EU guidance related to manufacturing of cell based products as well as knowledge of Good Tissue Practices.
• Strong interpersonal and written/oral communication skills.
• Ability to quickly process complex information and often make critical decisions with limited information.
• Proficient in applying process excellence tools and methodologies.
• Ability to independently be responsible for a portfolio of ongoing projects.
• Ability to pay attention to details and follow the procedures.
• The candidate must be highly organized and capable of working in a team environment with a positive attitude under some supervision.
• Good written and verbal communication skills are required.
• Ability to summarize and present results, and experience with team-based collaborations is a requirement.
• Ability to work with others in a team environment.
• Detailed knowledge and understanding of current Good Manufacturing Practices (cGMP) and current Good Tissue Practices (cGTP) related to CAR-T manufacturing or cell processing.
• Ability to identify/remediate gaps in processes or systems.
• Experience with ICH and/or 21 CFR parts 210, 211, 1271 is required and 600, 601, and 610 is preferred.
• Experience authoring and executing documentation including but not limited to: Batch Records, SOPs, Work Instructions, CQV protocols. 

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Legend Biotech is seeking a  QC Microbiology Lead as part of the Quality team based in Raritan, NJ.

Role Overview

The QC Microbiology Lead is an exempt level position with responsibilities for supervising the operation and workflow of the quality control microbiology laboratories in support of cell therapy manufacturing. This includes hiring, development and performance management of staff,
reviewing/approving laboratory test data, developing and implementing microbiology procedures and methods, supporting laboratory investigations and ownership of various QC microbiology department projects.

Key Responsibilities

• Ensuring adequate training (skills-based, cGMP and safety) of associates within the department.
• Raw material, in-process, environmental/utility, and product release testing.
• Scheduling of daily activities for personnel.
• Investigation of laboratory non-conformances (events, deviations, and invalid assays).
• Maintenance, calibration and qualification of laboratory instruments and equipment.
• Test method verification, qualification, validation and/or transfer activities in the QC laboratories.
• Process Performance Qualification and Continued Process Verification activities associated with QC microbiology laboratory testing.
• Providing expertise in troubleshooting complex laboratory issues and demonstrating strong reasoning skills in support of ongoing laboratory investigations.
• Maintain detailed knowledge of industry guidelines/trends, regulatory requirements, and applicable pharmacopeia while remaining current in on-the-job training requirements.
• Collaborate with Quality Assurance, Manufacturing, Technical Operations, Engineering and Maintenance to support business needs.
• Contribute to global strategies related to QC laboratories which align with compliance and business objectives as well as the overall corporate vision.
• Manage departmental budget and resources; prepare staffing plans. Make adjustments to roles and responsibilities of department to meet business needs.
• Perform tasks in a manner consistent with the safety policies, quality systems and cGMP requirements.
• Other duties will be assigned, as necessary.
• Works in a collaborative team setting with quality counterparts that include Quality Assurance, Manufacturing Operations, Technical Operations, Engineering and Maintenance, Supply Chain and Planning.
• Job duties performed routinely require exposure to and handling of biological materials and hazardous chemicals
• Distance visual acuity of at least 20/30 (Snellen) in both eyes without corrective lenses or visual acuity corrected to 20/30 (Snellen) or better with corrective lenses.
• Color Perception both eyes 5 slides out of 8.

Requirements

• A minimum of a Bachelor's Degree in Science, Engineering or equivalent technical discipline is required.
• A Minimum of 6 years relevant work experience is required. It is preferable that the candidate have experience working in an aseptic manufacturing facility, preferably in quality control, quality assurance, or cell therapy. A minimum of 1 year of leadership experience is also required.
• Experience in clinical quality, method development, cell banking, cell therapy, or Research & Development is preferred.
• People management or leadership experience is required.
• Experience working with Quality systems is required.
• Experience with quality support in clinical manufacture or NPI is preferred .
• Extensive knowledge of chemical, biochemical and microbiological concepts is required .
• Ability to apply basic and advanced mathematical concepts (including statistics) in the evaluation of laboratory data is required.
• Knowledge of cGMP regulations and FDA/EU guidance is required.
• The candidate must be highly organized and capable of working in a team environment with a positive attitude under some supervision.
• Comfortable with speaking and interacting with inspectors.
• Good written and verbal communication skills are required.
• This position may require occasional travel to partner sites in NJ or PA as business demands.
• Candidates must be able to accommodate unplanned overtime (including nights and weekends) on little to no prior notice.
• This position may require 10% domestic or international travel as business demands.

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Legend Biotech is seeking QC Analyst II as part of the Quality team based in Raritan, NJ.

Role Overview

The QC Analyst is an exempt level position with responsibilities for performing QC testing related to the manufacturing of cell therapy products for clinical trials and commercial operations in a controlled GMP environment.

Key Responsibilities

• Be responsible for the completion of QC testing related to the manufacturing of autologous CAR-T products for clinical trials and commercial operation in a controlled cGMP cleanroom environment.
• Ensure testing is completed in compliance with all applicable procedures, standards and GMP regulations.
• Conduct analytical testing of raw material/utility, in-process, or final product samples submitted to the QC laboratories.
• Perform peer review/approval of laboratory data.
• Utilize electronic systems (LIMS) for execution and documentation of testing.
• Create, review and approve relevant QC documents, SOP’s and WI’s.
• Perform tasks in a manner consistent with the safety policies, quality systems and cGMP requirements
• Work in a collaborative team setting with quality counterparts that include Quality Assurance, Manufacturing Operations, and Analytical/Process Development.
• Job duties performed require routine exposure to and handling of biological materials and hazardous chemicals. 

Requirements

• Bachelor’s Degree in Science, Engineering or equivalent technical discipline is required.
• Minimum of 1 year relevant work experience, preferably within a biological and/or pharmaceutical industry is required.
• Experience in a Quality Control setting is preferred.
• Experience with processing samples in biosafety cabinets utilizing aseptic technique is strongly preferred.
• Knowledge of cGMP regulations and FDA/EU guidance related to manufacturing of cell-based products is strongly preferred.
• Knowledge of Good Tissue Practices is required.
• Knowledge of CAR-T QC test methods and related equipment is preferred.
• Excellent written and oral communication skill are required.
• Candidates must be able to accommodate shift schedule. Shifts include routine weekend and evening work as required by the manufacturing process.
• Candidates must be able to accommodate unplanned overtime (including nights and weekends) on little to no prior notice.
• The candidate must be highly organized and capable of working in a team environment with a positive attitude under some supervision.
• Comfortable with speaking and interacting with regulatory inspectors.
• This position may require occasional travel to partner sites in NJ or PA as business demands.
• This position may require up to 5% domestic or international travel as business demands.
• Takes responsibility for one's results and deliverables; sets and achieves goals to support organizational priorities.
• Takes initiative; willing to take unpopular positions/actions when necessary; courageous and assertive.
• Works effectively in the face of ambiguity, shifting priorities, and rapid change; maintains a positive outlook in difficult situations; a change agent.
• Identifies and focuses on activities of highest value and impact; makes informed decisions quickly.
• Results oriented; defines goals, metrics and actionable plans and manages work to deliver desired outcomes; has a sense of urgency.
• Considers resources, alternatives, constraints and desired outcomes to make effective decisions.
• Employs good project management principles to appropriately align time, resources, and budgets.
• Appreciates diverse perspectives and is actively inclusive of others' input and ideas; treats others with respect.
• Articulates ideas clearly and succinctly in a variety of settings and styles; can get messages across that have the desired effect.
• Leverages personal credibility and interpersonal skills to help others make better decisions and positively impact outcomes; able to develop/maintain effective working relationships internally and externally.
• Employs a global mindset in decision-making and errs on the side of over-communicating to create organizational transparency, trust and alignment.
• Takes initiative, actively shares knowledge, builds skills, promotes new ideas and embraces change.
• Generates new solutions to problems by challenging the status quo and conventional thinking. 

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Legend Biotech is seeking a QA Shop Floor Specialist as part of the Quality Operations team based in Raritan, New Jersey. 

Role Overview

The QA Shop Floor Specialist is an exempt level position responsible for the floor quality oversight of the production of autologous CAR-T products for clinical trials and commercial operation in a controlled cGMP cleanroom environment. This position is responsible for quality and maintaining the highest standards in compliance within company policies, procedures, and all applicable regulations.

Schedule: Wed-Sat, 1^st Shift

Key Responsibilities  

• Provide Quality oversight of all aspects of the cell therapy clinical manufacturing process.
• Support manufacturing activities for cGMP compliance through spot checks/internal audits.
• Collaborate with site personnel to provide guidance and determine immediate path forward for manufacturing quality issues.
• Review of all documentation, in accordance with Good Documentation Practices (GDP).
• Review, revise, or draft Standard Operating Procedures (SOPs)
• Support processes that include aseptic process simulations, Commercial & clinical manufacturing, miscellaneous runs that are conducted to support manufacturing to ensure sterility of the product/process is not compromised.
• Support batch review & material release in SAP for In-house reagents.
• Support Floor Spot-check, audit trail review.
• Strive to reduce non-conformances in supported areas by proactively driving compliance.
• Support Investigations team by providing quality and compliance input for continuous improvement and remediations.
• Serve as a backup for approving printed labels and documents prior to use on the manufacturing floor.
• Utilize multiple electronic quality systems, batch records and SAP.
• Work in a team based, cross-functional environment to complete tasks required to meet business objectives.
• Must be able to aseptically gown to Support Grade B Clean rooms / practice aseptic behavior in controlled areas.
• Provide QA shop floor support for extended periods of time.
• Responsibilities will include but not limited to tasks mentioned above.
• Support regulatory inspections and audits as needed.
• Consistently perform tasks in adherence with safety policies, quality systems, and cGMP requirements, as well as according to state and federal regulatory requirements.
• Other duties will be assigned, as the need arises.
• Job duties performed routinely require exposure to and handling of biological materials and hazardous chemicals.
• Distance visual acuity of at least 20/30 (Snellen) in both eyes without corrective lenses or visual acuity corrected to 20/30 (Snellen) or better with corrective lenses
• Color Perception both eyes 5 slides out of 8.
• Works in a collaborative team setting with quality counterparts that include Manufacturing Operations, Operations Technical Support, Maintenance, Supply Chain and Planning

Requirements

• Bachelors degree required in Life Sciences or Engineering.
• 0-2+ years Biotech/Pharmaceutical experience or equivalent industry experience
  
• Must have relevant working experience in an aseptic manufacturing facility, preferably in quality assurance, manufacturing compliance, clinical quality, technical operations or cell therapy.
• Experience with quality support in clinical manufacture is preferred.
  
• Flexible to work on weekends, as needed.
  
• Needs to be mobile and able to independently transport themselves between various sites/locations, as dictated by the essential functions and responsibilities of the position.
  
• Is frequently required to communicate with coworkers.
  
• While performing the duties of this job, the employee is regularly required to stand; walk; climb, bend and stoop; and reach with hands and arms.
  
• Ability to lift 20 lbs.
  
• Report to work on-time.
  
• Duties are required to be performed on-site at manufacturing facility.
  
• Perform other duties as assigned.
  
• Attend departmental and other scheduled meetings.
  
• Practice good interpersonal and communication skills.
  
• Demonstrate positive team-oriented approach in the daily execution of procedures.
  
• Promote and work within a team environment.
  
• Learn new skills, procedures and processes as assigned by management and continue to develop professionally.
  
• Support and contributes to projects.
  
• Assist in troubleshooting issues related to manufacturing.
  
• Technical knowledge within functional units
  
• Demonstrate an understanding of the process in order to properly perform the assigned tasks.
  
• Strong proficiency utilizing relevant manufacturing applications (SAP), electronic batch records (EBR), and quality systems.
  
• Utilizes tools within MS Office and other systems to improve business effectiveness.
  
• Read and interpret documents such as safety rules, operating instructions, and logbooks.
  
• Review and provide feedback for SOPs.
  
• Interpret a variety of instructions furnished in written, oral, or diagram.
  
• Ability to deal with complexity across the drug product, the associated manufacturing process, and the end-to-end supply chain process.
  
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  
• Add, subtract, multiply and divide in all units of measure, using whole numbers, common factions, and decimals,
  
• Aseptic processing in ISO 5 clean room and biosafety cabinets.
  
• Knowledge of cGMP regulations and FDA/EU guidance related to manufacturing of cell-based products as well as knowledge of Good Tissue Practices.
  
• Great attention to detail and ability to follow the procedures.
  
• The candidate must be highly organized and capable of working in a team environment with a positive attitude under minimal supervision.
  
• Good written and verbal communication skills are required.
• Ability to summarize and present results, and experience with team-based collaborations is a must.
• Must be able to interpret problems and effectively determine appropriate resolutions that ensure compliance and minimize risk.
  
• Ability to collaborate well with stakeholders, customers and peers.
  
• Must exhibit strong decision-making ability and think creatively while maintaining compliance and quality.
  
• Must be able to discern the criticality of issues and to communicate to management regarding complex issues.
  
• Ability to manage conflict and issues that arise with internal or external customers.

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Legend Biotech is seeking a Manager, Sample Management Operations as part of the Clinical Operations team based in Somerset, NJ.

Role Overview

The Sample Management Operations Manager is responsible for overseeing end-to-end sample management across Legend pipeline studies. The role strengthens visibility, accountability, and coordination across sites, CROs, central labs and specialty labs.

Key Responsibilities

• Manage the operating model for sample management across current and future studies.
  
• Map and standardize workflows across sites, CROs, central labs, specialty labs, the sample management vendor, and sponsor stakeholders.
  
• Create visibility into critical handoffs, chain of custody, issue resolution, reconciliation activities, and operational dependencies.
  
• Monitor operation trends and proactively identify operational risks and mitigation plans that reduce delayed, lost, or poorly coordinated samples.
  
• Serve as lead for sample tracking and oversight capabilities enabled through the sample management vendor.
  
• Work with study teams and external vendors to reduce delays, missing data, and operational burden at sites.
  
• Support readiness for inspections, audits, and quality reviews related to sample operations.
  
• Create playbooks, templates, and role clarity to support consistent execution across studies.
  
• Capture lessons learned and apply them to future study planning and execution.
  
• Performs other duties as required.
• Works closely with Sr. Director of Clinical Operations and collaborates with Clinical Operations, Data Management, QA, ITQA, central labs, specialty labs, CROs, sites, and other cross-functional stakeholders.

Requirements

• Minimum degree requirements of a bachelor’s degree (BA, BS) in scientific, health care, or related discipline. Advanced degree preferred.
• 7+ years of pharmaceutical, biotech, CRO, or related clinical research experience.
  
• Experience in clinical operations with exposure to sample management, lab operations, or related oversight functions required.
  
• Experience developing or improving complex operational workflows strongly preferred.
  
• Experience with central labs, specialty labs or sample tracking solutions preferred.
  
• Oncology, cell therapy, or early-phase clinical development experience preferred.
  
• Ability to travel as necessary (up to 10%).
• Effective oral, written, and interpersonal communication skills.
• Strong organizational, project management, and issue resolution skills.
  
• Ability to identify operational risk and develop practical mitigation strategies.
  
• Strong attention to detail while maintaining end-to-end process visibility.
  
• Computer literacy required (MS Word, MS Excel, MS PowerPoint, MS Project and applicable operational tools).
  
• Working knowledge of GCP, FDA, and ICH Guidelines.

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Legend Biotech is seeking a Manager of Internal Audit as part of the Internal Audit team based in Bridgewater, NJ. 

Role Overview

Legend Biotech (the Company) seeks a high performing manager to join the Internal Audit (IA) department. This individual will be responsible for leading a broad range of Sarbanes-Oxley Act (SOX) control testing and internal audits including, but not limit to, Financial, Operational, Compliance, Technology audits and special projects independently and proficiently, following the COSO Framework and Institute of Internal Auditor (IIA) Standards.

The key objective of this role is to provide an independent and objective assessment of, as well as add value to improve the Company's control and operation environment to ensure compliance, effectiveness and efficiency. The Manager of Internal Audit will apply IA’s Policy and Procedure to skillfully manage audit lifecycle from planning, to scoping, fieldwork, reporting and following through audit remediations. This role will report to the Global Head of Internal Audit and collaborate with other IA team members, business process owners, key stakeholders, and external auditors.

The key characters expected to the Internal Audit Manager include being risk conscious, control driven, critical thinking, proactive, relationship building, strong written and verbal communication skills, multi-tasking, time management, team player, and act with sense of urgency and ownership.

Key Responsibilities  

• Manage internal audit risk assessment, develop audit universe, identify auditable projects, and conduct risk-based audit project planning and scoping.
• Follow Internal Audit Methodology and Procedure to manage audit lifecycle from audit planning to audit reporting to meet audit objectives and to ensure compliant, effective and efficient processes and controls are in place:
  • Gather critical audit related information via asking probing questions in interviews with key process owners, to assess business processes and the maturity of their control environments.
  • Conduct data analysis in risk assessment and execution of audits.
  • Be able to independently develop and clearly articulate a risk-based audit program to clearly include risks, objective, control, and test steps.
  • Hands on manage testing process that address high risk areas in scope in accordance with Legend Internal Audit and IIA Standards.
  • Identify control gaps, improvement opportunities, and value-added recommendations to strengthen and improve the control environment.
  • Review project team member’s workpaper for completeness, accuracy, adequacy and compliance.
  • Evaluate the risk and potential business impact of identified deficiencies.
  • Document audit workpapers with reperformance standards to include test attributes, associated risks, test conclusions, and opportunities for process improvement.
• Independently conduct and document the walkthroughs and tests of controls, to evaluate the effectiveness of the Company’s SOX 404 program.
• Track identified audit deficiencies/observations and ensure the completion of audit remediations.
• Collaborate with and educate process owners on the importance of maintaining strong controls.
• Build strong relationship with business functions and act as a trusted business partner to provide expert insights in the areas of operational audits and SOX audits where the incumbent will review, evaluate and recommend actions to improve control and risk management.
• Proactively engage in various departmental activities to help build Internal Audit brand name, promote integrity-culture within company, and develop junior staff through positive and energetic mindset.
• Act with sense of urgency and strong accountability to work in a fact growing company; being a role model to demonstrate professional due care; being sensitive to various operational risks and strong sense of control; being able to articulate thought process and communicate concisely verbally and in written (email, workpaper, audit report); being able to hands on and work with junior staff to help them grow professionally; being able to keep Audit Leader closely updated on different risks, project status, challenges, and/or new ideas etc.
• Passionate about Internal Audit profession, and be able to actively participate all kinds of internal audit training program to advocate internal audit mission statement and value proposition, and goal of partnering with business stakeholders in building a more effective process and culture of integrity together.

Requirements

• Bachelor’s degree from an accredited college / university required
• Masters, MBA, or CPA, CIA, CISA, CISM strongly preferred, especially CFE
• Minimum 6 years of experience in auditing (combination of internal and/or external).
• Experience with Sarbanes-Oxley (SOX) is required.
• Experience with operational audits is required.
• Fraud examination experience is strongly preferred.
• Experience in Public Accounting is preferred.
• Critical thinking and data analytical skills are required to be able articulate high risks using data insights.
• AI featured auditing skills is preferred.
• Experience in the industries of pharmaceutical, life science, biotech is strongly preferred.
• Experience in manufacturing is strongly preferred.
• Experience in any of the following: risk assessment, data analytics tools is preferred. Excel/Word/PowerPoint capability required.
• Strong sense of ownership on any audit assignment to be able to proactively propose solutions and follow the task through completion.
• Strong sense of urgency to execute assignment with adaptation, agility and prioritization.
• Strong risk-conscious critical thinking skills to be able to execute each step of the audit cycle (planning, scoping, risk-control matrix designing, fieldwork testing, reporting and remediation).
• Ability to work independently, objectively and collaboratively, as required, in a fast-paced and matrixed team environment consisting of internal and external team members, and other assurance business stakeholders.
• Ability to manage multiple projects simultaneously, to meet deadline requirement without compromising quality of deliverables.
• Strong sense of self-awareness to be willing to learn new areas quickly, be growth minded and to accept challenges for continuous improvement.
• Ability to articulate issues and remediations clearly and concisely, supported by factual details, both written and verbal, to different level of management.
• Process-oriented and control-driven with strong analytical skills for analyzing controls, identifying risks and assessing their efficiency and effectiveness.
• Knowledge of U.S. GAAP & IFRS and IIA standards is required.

#Li-LB1

#Li-Hybrid

Legend Biotech is seeking a Junior Associate Facility Engineer as part of the Facilities & Engineering team based in Raritan, NJ.

Role Overview

The Associate Facility Engineer will support the operation, maintenance, and qualification of equipment and systems that enable a Cell Therapy manufacturing facility. This person will assist in equipment monitoring, documentation, and troubleshooting activities under the guidance of more senior engineers. The role requires technical curiosity, attention to detail, and the ability to work in a collaborative team environment. This individual will be part of the CAR-T Equipment team in support of clinical and commercial manufacturing as well as facility improvement initiatives.

Key Responsibilities

• Provide day-to-day technical support for equipment and process support installations. 
• Assist in maintaining reliability and compliance through preventive maintenance programs and equipment monitoring.
• Learn to recognize performance trends, document observations, and propose basic improvements that enhance reliability, safety, and quality.
• Support the development of maintenance and calibration records, work instructions, and SOPs within the Quality Management System.
• Participate in root cause investigations, CAPAs, and change controls by gathering data, preparing documentation, and collaborating with cross-functional teams including QA, Operations, and Validation.
• Work with technical equipment data and documentation to support analyses of the maintenance process and provide input to the Maintenance Manager.
• Help ensure that preventive maintenance and calibration activities are completed and recorded on time.
• Assist with equipment tracking, asset management system updates, and vendor communication under supervision.
• Contribute to improvement projects or new equipment introductions by supporting data collection, documentation, and basic technical evaluations.
• Interact with external service providers and support internal teams to ensure timely execution of service activities.
• Have the authority to make decisions related to technical direction, methodologies, approaches and product development processes. You can also make decisions related to project execution, including timelines, milestones and resource allocation approved by the engineering manager. Higher-level approvals are required for those related to significant batch impact, or elevated resource allocation as directed by engineering manager.

Requirements

• Bachelor’s Degree – Preferably in Engineering or Life Sciences.
• 0–2 years of experience in Facility, Engineering, or Operations (internship or co-op experience in a GMP setting preferred).
• Proficiency of Microsoft office.
• Experience with quality management systems.
• Maximo or SAP.

#Li-RN1

#Li-Onsite

Legend Biotech is seeking an Associate Manager, QA Shop Floor as part of the Quality team based in Raritan, NJ.

Monday - Friday / 2nd Shift

Role Overview

The Associate Manager, QA Shop Floor is an exempt level position with responsibilities for providing quality oversight over the production of personalized cell therapy to support both clinical and commercial requirements in a sterile GMP environment. This role includes supervision of QA shop floor personnel as well as working with manufacturing to troubleshoot issues.

Key Responsibilities

• Read, interpret, and revise documents such as SOPs, work instructions.
• Develop positive relationships with the QA team, Quality Control, Information Technology, Maintenance, Manufacturing personnel, Technical Operations personnel, Human Resources, Site Leadership Team members, and peers.
• Harmonize with Environmental, Health, and Safety personnel, Product Development, and Quality/Manufacturing personnel.
• Independently makes appropriate and compliant GMP decisions.
• Independently resolves problems using quality systems.
• Lead quality driven continuous improvement projects.
• Strive to reduce non-conformances in supported areas by dedicatedly driving compliance.
• Support QASF team growth and development.
• Must be able to be Aseptic Gown Qualified.
• Possess the ability to positively influence peers, key stakeholders, and management.
• Generates shift schedules, to ensure efficient coverage for all operational needs.
• Maintain quality practices in accordance with state and federal regulatory requirements.
• Supports the completion of corrective and preventive actions, as necessary.
• Supports internal/external audits.
• Supports Quality risk assessment teams.
• Review/approve documents as a Quality on the Floor Subject Matter Expert (SME).
• Remain current in skills and industry trends.
• Job duties performed routinely require exposure to and handling of biological materials and hazardous chemicals.
• Distance visual acuity of at least 20/30 (Snellen) in both eyes without corrective lenses or visual acuity corrected to 20/30 (Snellen) or better with corrective lenses.
• Color Perception both eyes 5 slides out of 8.

Requirements

• Bachelor’s Degree in Science, Engineering or equivalent technical discipline is required.
• Minimum of 1 year relevant work experience, preferably within a biological and/or pharmaceutical industry is required.
• Experience in a Quality Control setting is preferred.
• Experience with processing samples in biosafety cabinets utilizing aseptic technique is strongly preferred.
• Knowledge of cGMP regulations and FDA/EU guidance related to manufacturing of cell-based products is strongly preferred.
• Knowledge of Good Tissue Practices is required.
• Knowledge of CAR-T QC test methods and related equipment is preferred.
• Excellent written and oral communication skill are required.
• Candidates must be able to accommodate shift schedule. Shifts include routine weekend and evening work as required by the manufacturing process.
• Candidates must be able to accommodate unplanned overtime (including nights and weekends) on little to no prior notice.
• The candidate must be highly organized and capable of working in a team environment with a positive attitude under some supervision.
• Comfortable with speaking and interacting with regulatory inspectors.
• This position may require occasional travel to partner sites in NJ or PA as business demands.
• This position may require up to 5% domestic or international travel as business demands.
• Takes responsibility for one's results and deliverables; sets and achieves goals to support organizational priorities.
• Takes initiative; willing to take unpopular positions/actions when necessary; courageous and assertive.
• Works effectively in the face of ambiguity, shifting priorities, and rapid change; maintains a positive outlook in difficult situations; a change agent.
• Identifies and focuses on activities of highest value and impact; makes informed decisions quickly.
• Results oriented; defines goals, metrics and actionable plans and manages work to deliver desired outcomes; has a sense of urgency.
• Considers resources, alternatives, constraints and desired outcomes to make effective decisions.
• Employs good project management principles to appropriately align time, resources, and budgets.
• Appreciates diverse perspectives and is actively inclusive of others' input and ideas; treats others with respect.
• Articulates ideas clearly and succinctly in a variety of settings and styles; can get messages across that have the desired effect.
• Leverages personal credibility and interpersonal skills to help others make better decisions and positively impact outcomes; able to develop/maintain effective working relationships internally and externally.
• Employs a global mindset in decision-making and errs on the side of over-communicating to create organizational transparency, trust and alignment.
• Takes initiative, actively shares knowledge, builds skills, promotes new ideas and embraces change.
• Generates new solutions to problems by challenging the status quo and conventional thinking. 

#Li-RP1

#Li-Onsite

Legend Biotech is seeking a QA Investigations Lead II/III as part of the Quality team based in Raritan, NJ.

Role Overview

The QA Investigation Lead is an exempt level position reporting to the QA Investigation Supervisor within the Raritan Investigation Excellence Team. The QA Investigations Lead is responsible for providing quality oversight and guidance during the investigation of events that occur in the production of a personalized cell therapy product in a sterile GMP environment. The ideal candidate for this role demonstrates the quality mindset to strive for excellence, continuous improvement and ethical conduct in attaining and maintaining the highest levels of quality.

Key Responsibilities

• Ensure the timely completion of high-quality robust investigations with appropriate root cause(s).
• Ensure appropriate Corrective and Preventative Actions (CAPA’s) are developed and implemented.
• Escalation of events to management that potentially represent significant quality issues or issues resulting in the delay of investigation closure and product release.
• Support regulatory inspections and audits by ensuring inspection readiness within facility and serving as an SME during the execution of regulatory inspections and audits as needed.
• Support compliance activities for site Quality Operations in accordance with Legend standards, procedures and cGMPs.
• Collaborate with site personnel to provide guidance and determine resolution for end-to-end manufacturing issues.
• Ensure accurate and timely maintenance and review of manufacturing investigations, CAPAs, change controls and complaints.
• Perform analysis on quality indicating data and identifying trends.
• Contribute to maintain investigation compliance metrics.
• Support investigation process improvement initiatives.
• Job duties performed may require exposure to and handling of biological materials and hazardous chemicals
• Able to work independently and also in a collaborative team setting with quality counterparts that include Manufacturing Operations, Operations Technical Support, Maintenance, Supply Chain and Planning.

Requirements

• A minimum of a Bachelor’s Degree in Science, Engineering or equivalent technical discipline is required.
• A minimum of 2-4 years relevant work experience is required. It is preferable that the candidate has experience working in an aseptic manufacturing facility, preferably in quality assurance, manufacturing compliance, clinical quality, or cell therapy.
• Knowledge of cGMP and GDP regulations and FDA/EU guidance related to manufacture of cell based products
• Great attention to detail and ability to follow the procedures.
• The candidate must be highly organized and capable of working in a team environment with a positive attitude under minimal supervision.
• Excellent organizational skills with the ability to simplify and clearly communicate complex concepts.
• Excellent verbal, written and presentation capabilities.
• Ability to summarize and present results, and experience with team-based collaborations is a must.
• Must be able to interpret problems and effectively determine appropriate resolutions that ensure compliance and minimize risk.
• Must exhibit strong leadership skills and effectively develop others.
• Ability to collaborate well with stakeholders, customers and peers.
• Must exhibit strong decision-making ability and think creatively while maintaining compliance and quality.
• Must be able to discern the criticality of issues and communicate to management regarding complex issues.
• Ability to manage conflict and issues that arise with internal or external customers.

#Li-RP1

#Li-Onsite

Legend Biotech is seeking a Program Lead, Cell and Gene Therapy as part of the Global Manufacturing and Supply team based in Raritan, NJ.

Role Overview

The program Lead will be responsible for developing and executing the internal commercial manufacturing strategy for iLVV (in vivo Lentiviral Vector). This role will lead strategic planning, drive execution, propose options to senior leadership, of the commercial manufacturing introduction activities across late-stage and commercial programs, ensuring technical excellence, regulatory readiness, operational execution, and seamless cross-functional alignment. The position requires close collaboration with cross-functional teams including R&D, process development, MSAT, global facility & engineering, Quality, procurement, regulatory affairs, and finance.

Key Responsibilities

Strategic Leadership

• Define and drive the internal commercial manufacturing strategy for iLVV.
• Evaluate internal/external options for iLVV commercial manufacturing, and seek stakeholder feedback.
• Present options and recommendations to senior leadership for decision-making.
• Provide clear, concise, and timely updates to senior management regarding program progress, risks, and strategic considerations.
• Motivate and inspire cross-functional teams, building momentum, alignment, and ownership.
• Make decisive, data-driven, and sometimes tough decisions to advance program objectives under aggressive timelines.

Planning & Execution:

• Develop detailed business and implementation plans and timeline for late stage clinical and commercial manufacturing to deliver launch milestones.
• Oversee facility fitness and readiness and ensure alignment with stakeholders on commercial tech transfer and production timelines.

Cross-Functional Collaboration

• Partner with R&D for process development and technology transfer.
• Work closely with engineering and Somerset facility teams for infrastructure planning.
• Drive decision-making that balances scientific rigor, speed, risk, and business impact.
• Coordinate with regulatory and quality teams to ensure compliance with global standards.
• Collaborate with finance to manage budgets and cost projections.

Process Development & Transfer

• Working with MSAT to drive commercial process transfer activities from development to manufacturing.
• Coordinate generation of process descriptions, control strategies, equipment requirements and Bill of Materials.
• Drive establishment of raw material requirements, QC method readiness and facility fit.
• Ensure robust scale-up and validation of vector manufacturing processes.

Manufacturing Site & Operational Readiness

• Ensure manufacturing facilities are prepared for the new product including capacity, equipment, utilities, and staffing.
• Partner with Supply Chain to secure long-lead materials, single-use components, and critical suppliers.
• Oversee line-of-business readiness: QA, QC, MSAT, warehouse, digital systems, labeling, analytics.
• Align on operational procedures (SOP updates, batch records, deviations/corrective actions).

Quality and Compliance

• Ensure compliance with applicable global GMP, ICH, and regulatory expectations.
• Support CMC submissions, PPQ documentation, change controls, and validation packages.
• Collaborate with Quality to ensure inspection readiness and audit support.

Continuous Improvement & Lifecycle Management

• Identify opportunities to optimize manufacturing robustness, cost, and yield post-launch.
• Implement lessons learned, knowledge management systems, and NPI best practices.
• Support product lifecycle changes such as process improvements, site expansions, and supply chain enhancements.

Requirements

Education

BS is required, Ph.D. preferred in Biotechnology, Biochemical Engineering, or related field.

Experience

• Minimum 10+ years in biopharmaceutical manufacturing. Viral vector late processes development/manufacturing experience is required.
• Proven experience in facility scale and layout planning, and commercial process transfer and validation.
• Strong understanding of cGMP requirements and regulatory frameworks for cell and gene therapy products.

Skills

• Strategic thinking and ability to build consensus among peers and influence senior leadership.
• Excellent project management and cross-functional leadership skills.
• Strong communication and stakeholder management capabilities.
• Ability to thrive in a fast-paced, evolving environment.
• Highly goal-oriented, ownership-driven, and laser-focused on execution.
• Comfortable navigating ambiguity and making quick, high-impact decisions.

#Li-BZ1

#Li-Hybrid

Legend Biotech is seeking a Sr. QA Validation Specialist, CSV & Equipment as part of the Quality team based in Raritan, NJ.

Role Overview

The Sr. QA Validation Specialist, CSV & Equipment role is an exempt level position with responsibilities for providing quality oversight over the validation and qualification activities for equipment, systems, computer systems, and processes within a cell therapy manufacturing plant to support both clinical and commercial requirements in a sterile GMP environment. This role will also provide oversight of technical, qualification, and validation activities including data or document review and approval as needed. This role will be responsible for reviewing and approving qualification protocols, reports, risk assessments, technical studies, and any associated documentation in support of computer systems validation, equipment, utilities, and facility qualification, process validation, shipping validation, and data integrity.

Key Responsibilities

• Provide quality and compliance oversight for computer systems validation, process validation, equipment, utilities, and facilities qualification, shipping validation, data integrity, and maintenance activities within the site
• Review and approve qualification/validation documentation (specifications, protocols, reports).
• Review and approve periodic review documentation for qualified equipment/systems (audit trails, user groups, system administration).
• Provide expertise and solutions to issues regarding qualification and validation strategies and documentation.
• Provides guidance on industry best practices, and quality requirements for maintaining a compliant state for all site systems.
• Assist in the development of validation and qualification related policies, procedures, templates, forms.
• Provides quality oversight on data integrity of systems, instruments, and equipment used at the site.
• Develops and evaluates quality processes and system standards to ensure compliance with applicable Legend standards, industry standards, and global regulations.
• Interacts with colleagues in Quality and Technical Services proactively to assess, and guide in the deployment of systems at the CAR-T Raritan Site.
• Review and approve change controls, SOPs, non-conformances, and CAPAs associated with qualification/validation execution and ensure effectiveness of related actions.
• Perform tasks in a manner consistent with the safety policies, quality systems, and cGMP requirements.
• Drive continuous improvement.
• Provide training and guidance to other members of the team.
• Other duties may be assigned, as necessary. 

Requirements

• A minimum of a Bachelor’s Degree in Science or equivalent technical discipline is required.
• 7+ years relevant work experience is required. It is preferable that the candidate have experience working in an aseptic manufacturing facility, preferably in quality assurance, manufacturing compliance, clinical quality, or cell therapy.
• Knowledge of cGMP regulations and FDA/EU guidance related to GMP manufacturing of biopharmaceuticals. Experience in supporting cell-based products is a plus.
• Strong knowledge of GxP compliance.
• Experience in cGMP regulatory body audits.
• Strong interpersonal and written/oral communication skills.
• Ability to quickly process complex information and make critical decisions with limited information.
• Ability to work independently and be responsible for a portfolio of ongoing projects.
• Ability to pay attention to details and follow procedures closely.
• Ability to identify and assess possible gaps and work collaboratively to address such issues.
• Must be highly organized and capable of working in a team environment with a positive attitude under minimal supervision.
• Experience reviewing/auditing GMP documentation.
• Strong proficiency with using Microsoft Office applications. 

#Li-RP1

#Li-Onsite

Legend Biotech is seeking a Sr. Manager, QC Microbiology as part of the Quality team based in Raritan, NJ.

Role Overview

The Sr. Manager, QC Microbiology, is an exempt level position with responsibilities for managing the operation and workflow of the quality control microbiology laboratories in support of cell therapy manufacturing. This includes hiring, development and performance management of staff, reviewing/approving laboratory test data, developing and implementing microbiology procedures and methods, supporting laboratory investigations and ownership of various QC microbiology department projects. The role develops and implements long-term strategies and manages a team of people leaders and technical professionals within the QC department based on assigned work, direction, coaching and developing capabilities

Key Responsibilities

• Ensuring adequate training (skills-based, cGMP and safety) of people leaders and associates within the department.
• Manage Raw material, in-process, environmental monitoring/utility, product release, and stability testing.
• Manage and support Investigation of laboratory non-conformances (events, deviations, and invalid assays).
• Maintenance, calibration and qualification of laboratory instruments and equipment.
• Test method verification, qualification, validation and/or transfer activities in the QC Micro laboratories.
• Process Performance Qualification and Continued Process Verification activities associated with QC microbiology laboratory testing.
• Providing expertise in troubleshooting complex laboratory issues and demonstrating strong reasoning skills in support of ongoing laboratory investigations.
• Maintain detailed knowledge of industry guidelines/trends, regulatory requirements, and applicable pharmacopeia while remaining current in on-the-job training requirements.
• Collaborate with Quality Assurance, Manufacturing, Technical Operations, Engineering and Maintenance to support business needs.
• Contribute to global strategies related to QC laboratories which align with compliance and business objectives as well as the overall corporate vision.
• Manage departmental budget and resources; prepare staffing plans. Make adjustments to roles and responsibilities of department to meet business needs.
• Perform tasks in a manner consistent with the safety policies, quality systems and cGMP requirements.
• Monitor QC method performance through trending analysis for on QC generated test results.
• Represent department during internal and external audits.
• Job duties performed routinely require exposure to and handling of biological materials and hazardous chemicals.
• Works in a collaborative team setting with quality counterparts that include Quality Assurance, Manufacturing Operations, Technical Operations, Engineering and Maintenance, Supply Chain and Planning.
• Other duties will be assigned, as necessary.

Requirements

• A minimum of a Bachelor’s Degree in Science, Biology or equivalent technical discipline is required.
• A Minimum of 12 to 14 years relevant work experience is required. It is preferable that the candidate has experience working in an aseptic manufacturing facility, preferably in microbiology quality control laboratory, quality assurance, or cell therapy. A minimum of 3-5 years of leadership experience is also required.
• Experience working with Quality systems is required.
• Extensive knowledge of chemical, biochemical and microbiological concepts is required.
• Ability to apply basic and advanced mathematical concepts (including statistics) in the evaluation of laboratory data is required.
• Knowledge of cGMP regulations and FDA/EU guidance is required.
• Comfortable with speaking and interacting with inspectors.
• Good written and verbal communication skills are required.
• This position may require up to 10% domestic or international travel as business demands.
• Detailed knowledge and understanding of current Good Manufacturing Practices (cGMP) and current Good Tissue Practices (cGTP) related to CAR-T manufacturing or cell processing.
• Proven people management and leadership experience are required.
• In-depth knowledge and experience in biopharmaceutical analysis method verification is preferred.
• Experience in microbiological test methods and EM is preferred.
• Ability to quickly process complex information and often make critical decisions with limited information.
• Ability to handle multiple priorities on a daily basis while being flexible and responsive to frequently shifting priorities.
• Proficient in applying excellence tools and methodologies.
• Ability to summarize and present results, and experience with team-based collaborations is a requirement.
• Experience in developing and setting long-term objectives for individual and teams.
• Have a high sense of responsibility and professionalism with excellent organizational skills, analytical judgment and communication skills.
• Able to work cross functionally and under pressure.

#Li-BZ1

#Li-Onsite

Legend Biotech is seeking a Supervisor, QC Investigations as part of the Quality team based in Raritan, NJ.

Role Overview

The Supervisor, QC Micro is an exempt level position with responsibilities for supervising the operation and workflow of the quality control microbiology laboratories in support of cell therapy manufacturing. This includes hiring, development and performance management of staff, reviewing/approving laboratory test data, developing and implementing microbiology procedures and methods, supporting laboratory investigations and ownership of various QC microbiology department projects.

Key Responsibilities

• Ensuring adequate training (skills-based, cGMP and safety) of associates within the department.
• Raw material, in-process, environmental/utility, and product release testing.
• Scheduling of daily activities for personnel.
• Investigation of laboratory non-conformances (events, deviations, and invalid assays).
• Maintenance, calibration and qualification of laboratory instruments and equipment.
• Test method verification, qualification, validation and/or transfer activities in the QC laboratories.
• Process Performance Qualification and Continued Process Verification activities associated with QC microbiology laboratory testing.
• Providing expertise in troubleshooting complex laboratory issues and demonstrating strong reasoning skills in support of ongoing laboratory investigations.
• Maintain detailed knowledge of industry guidelines/trends, regulatory requirements, and applicable pharmacopeia while remaining current in on-the-job training requirements.
• Collaborate with Quality Assurance, Manufacturing, Technical Operations, Engineering and Maintenance to support business needs.
• Contribute to global strategies related to QC laboratories which align with compliance and business objectives as well as the overall corporate vision.
• Manage departmental budget and resources; prepare staffing plans. Make adjustments to roles and responsibilities of department to meet business needs.
• Perform tasks in a manner consistent with the safety policies, quality systems and cGMP requirements.
• Works in a collaborative team setting with quality counterparts that include Quality Assurance, Manufacturing Operations, Technical Operations, Engineering and Maintenance, Supply Chain and Planning.
• Job duties performed routinely require exposure to and handling of biological materials and hazardous chemicals.
• Distance visual acuity of at least 20/30 (Snellen) in both eyes without corrective lenses or visual acuity corrected to 20/30 (Snellen) or better with corrective lenses.
• Color Perception both eyes 5 slides out of 8.
• other duties will be assigned, as necessary.

Requirements

• A minimum of a Bachelor's Degree in Science, Engineering or equivalent technical discipline is required.
• A Minimum of 6 years relevant work experience is required. It is preferable that the candidate have experience working in an aseptic manufacturing facility, preferably in quality control, quality assurance, or cell therapy. A minimum of 1 year of leadership experience is also required.
• Experience in clinical quality, method development, cell banking, cell therapy, or Research & Development is preferred.
• People management or leadership experience is required.
• Experience working with Quality systems is required.
• Experience with quality support in clinical manufacture or NPI is preferred.
• Extensive knowledge of chemical, biochemical and microbiological concepts is required.
• Ability to apply basic and advanced mathematical concepts (including statistics) in the evaluation of laboratory data is required.
• Knowledge of cGMP regulations and FDA/EU guidance is required.
• The candidate must be highly organized and capable of working in a team environment with a positive attitude under some supervision.
• Comfortable with speaking and interacting with inspectors.
• Good written and verbal communication skills are required.
• This position may require occasional travel to partner sites in NJ or PA as business demands.
• Candidates must be able to accommodate unplanned overtime (including nights and weekends) on little to no prior notice.

#Li-RP1

#Li-Onsite

Legend Biotech is seeking a Sr. QC Analyst as part of the Quality team based in Raritan, NJ.

Role Overview

The Sr. QC Analyst is an exempt level position with responsibilities for performing QC testing related to the manufacturing of cell therapy products for clinical trials and commercial operations in a controlled GMP environment.

Key Responsibilities

• Be responsible for the completion of QC testing related to the manufacturing of autologous CAR-T products for clinical trials and commercial operation in a controlled cGMP cleanroom environment.
• Ensure testing is completed in compliance with all applicable procedures, standards and GMP regulations.
• Conduct analytical testing of raw material/utility, in-process, or final product samples submitted to the QC laboratories.
• Perform peer review/approval of laboratory data.
• Utilize electronic systems (LIMS) for execution and documentation of testing.
• Create, review and approve relevant QC documents, SOP’s and WI’s.
• Perform tasks in a manner consistent with the safety policies, quality systems and cGMP requirements.
• Work in a collaborative team setting with quality counterparts that include Quality Assurance, Manufacturing Operations, and Analytical/Process Development.
• Job duties performed require routine exposure to and handling of biological materials and hazardous chemicals. 

Requirements

• Bachelor’s Degree in Science, Engineering or equivalent technical discipline is required.
• Minimum of 1 year relevant work experience, preferably within a biological and/or pharmaceutical industry is required.
• Experience in a Quality Control setting is preferred.
• Experience with processing samples in biosafety cabinets utilizing aseptic technique is strongly preferred.
• Knowledge of cGMP regulations and FDA/EU guidance related to manufacturing of cell-based products is strongly preferred.
• Knowledge of Good Tissue Practices is required.
• Knowledge of CAR-T QC test methods and related equipment is preferred.
• Excellent written and oral communication skill are required.
• Candidates must be able to accommodate shift schedule. Shifts include routine weekend and evening work as required by the manufacturing process.
• Candidates must be able to accommodate unplanned overtime (including nights and weekends) on little to no prior notice.
• The candidate must be highly organized and capable of working in a team environment with a positive attitude under some supervision.
• Comfortable with speaking and interacting with regulatory inspectors.
• This position may require occasional travel to partner sites in NJ or PA as business demands.
• This position may require up to 5% domestic or international travel as business demands.
• Takes responsibility for one's results and deliverables; sets and achieves goals to support organizational priorities.
• Takes initiative; willing to take unpopular positions/actions when necessary; courageous and assertive.
• Works effectively in the face of ambiguity, shifting priorities, and rapid change; maintains a positive outlook in difficult situations; a change agent.
• Identifies and focuses on activities of highest value and impact; makes informed decisions quickly.
• Results oriented; defines goals, metrics and actionable plans and manages work to deliver desired outcomes; has a sense of urgency.
• Considers resources, alternatives, constraints and desired outcomes to make effective decisions.
• Employs good project management principles to appropriately align time, resources, and budgets.
• Appreciates diverse perspectives and is actively inclusive of others' input and ideas; treats others with respect.
• Articulates ideas clearly and succinctly in a variety of settings and styles; can get messages across that have the desired effect.
• Leverages personal credibility and interpersonal skills to help others make better decisions and positively impact outcomes; able to develop/maintain effective working relationships internally and externally.
• Employs a global mindset in decision-making and errs on the side of over-communicating to create organizational transparency, trust and alignment.
• Takes initiative, actively shares knowledge, builds skills, promotes new ideas and embraces change.
• Generates new solutions to problems by challenging the status quo and conventional thinking. 

#Li-RP1

#Li-Onsite

Xebia is a pioneering Software Engineering and IT consultancy company, transforming and executing at the intersection of Domain and Technology to create digital leaders for our people, clients, partners, and communities.

With over 20 years of experience, we help the world’s top 250 companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models. In addition to high-quality consulting, we also provide offshoring and nearshoring services.

We are organized in complementary chapters – teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Low Code, and Microsoft Solutions.

Our mission can be captured in one word: Authority which means being a recognized leader in the service lines we serve. As professionals, as a global company, and as a digital pioneer.

The only way we can achieve this is by constantly reinventing ourselves, hiring exceptional talent, claiming the position of thought leader, and sharing our knowledge. That’s what got us to where we are today, and we’re incredibly proud of that.

Xebia is always on the lookout for extraordinary people. We believe that quality without compromise starts with our people. We care about mutual respect, appreciating cultural differences, and complementing, strengthening, and motivating each other to become an authority in your field.

Supporting the passion of exceptionally smart people is the foundation of our organization. Everything we do – our mission, values, strategic innovation, hiring process, and knowledge management – is anchored on this principle. At Xebia, we learn, grow, explore and create new frontiers in business together. For more details please visit www.xebia.com

About the job

We are seeking a highly motivated Sales Director with a proven track record in selling software product engineering to join our team. As the Sales Director, you will be responsible for developing new business opportunities and driving revenue growth within Xebia’s Software Technolgy service line.

Xebia is actively looking for sellers who have at 12+ years experience with ambitions to develop 3x to 5x sales funnel in the North America region and converting that into revenue by opening net new, greenfield logos as well as mine the existing install base of Xebia for cross-sell opportunities.

Responsibilities

We are looking for an exceptional Sales leader (individual contributor) with the following responsibilities:

• Acquire new ISV and enterprise customers across North America by selling software product engineering services to ISVs and software driven businesses
• Prospect into and build long term relationships with key contacts at target customers
• Maximize existing relationships by engaging clients as their primary touch point
• Utilize strategic client hunting practices, industry/market analysis, internal communication, external promotions, and constant in-depth client analysis to uncover revenue opportunities.
• Develop and perform strategic prospecting activities to generate pipeline and grow territory
• Build, Manage and accurately forecast a strong Sales Pipeline and revenue
• Customer profiling, account planning against set revenue / margin targets by services line at the account level.
• Anchor client meetings and pursue opportunities generated with the help of pre-sales, delivery, and external partners.
• Build in-depth knowledge of clients' business priorities, challenges and initiatives that can be translated into opportunities.
• Willingness to work with a geographically distributed team structure in an extremely fast-paced and challenging environment.
• Understand and respond to client’s business issues by developing a go-forward roadmap
• Has experience in driving and managing multi year product engineering deals.
• Continuously learn about Xebia’s offerings, successes, and business ecosystem to share and bring insights to clients.
• Using CRM effectively to track opportunities and sales forecasts in a weekly, monthly, quarterly and annual planning rhythm for your region with high levels of predictability, quality and accuracy

Qualifications

• 12+ years of experience in software product development services selling to ISVs primarily as well as software driven businesses, including multi year contracts
• Demonstrable experience in working with engineering, product and technology organizations within the customer base
• Demonstrable experience in achieving annual revenue targets, primarily on net new logos
• Experience and exposure to the VC and PE partner ecosystem is highly preferred
• Highly referenceable previous/current customers
• Experience with the global deliver model, particularly in outsourcing and transformation
• Ability to manage in a complex matrix environment and should be strong and focused on Customer Service excellence
• Excellent Relationship Building Skills
• Excellent communication skills, both oral and written
• Strong product engineering services selling background
• Legitimate and proven self-starter. Highly motivated to jump in and get things done
• Excellent leadership and communications skills required. High comfort level working with all levels of an organization, including C-suite
• Knowledge of Data/AI and integration is preferred
• High level technical and software delivery knowledge is preferred with exposure to full stack development, devops, QA automation and product support

Benefits:

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare and Dependent Care)
• Short-Term and Long-Term Disability
• Life and AD&D Insurance
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan

Xebia | Shaping Tomorrow With AI Today

Xebia is a global, award-winning, AI-first consulting, software engineering, and training company. We shape tomorrow with AI today helping organizations turn AI strategy into production-ready solut...

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s guiding principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Bridgewater, NJ. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Short Hills, NJ. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Shrewsbury, NJ. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Wayne, NJ. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-3

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Bridgewater, NJ. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in East Rutherford, NJ. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Short Hills, NJ. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Wayne, NJ. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

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OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Cherry Hill, NJ. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Bridgewater, NJ. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

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OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Short Hills, NJ. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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Please note that this position can be based in San Diego, CA OR Princeton, NJ OR San Francisco, CA. Acadia's hybrid model requires this role to work in our office three days per week on average.

Position Summary

The Senior Manager, Quality Audits is responsible for leading and executing internal and external audits across Acadia’s expanding portfolio. This role plays a critical part in ensuring compliance with GMP and GxP regulations, maintaining robust Quality Agreements, and supporting the ongoing effectiveness and continuous improvement of Acadia’s Quality Management System. The position serves as a subject matter expert for audit readiness, regulatory compliance, and quality system optimization across clinical and commercial operations. 

Primary Responsibilities

• Plan, coordinate, schedule, and conduct internal and external GMP/GxP compliance audits, ensuring CSPs meet Acadia standards and all applicable FDA, EU (EudraLex), Canadian, and international regulatory requirements
• Prepare, review, issue, and track audit reports and observations to closure; compile, analyze, and present audit metrics and trends to support management review
• Develop, review, negotiate, and maintain quality agreements with clinical and commercial CSPs
• Maintain and continuously improve the internal audit program, including coordination of GxP audit activities with internal and external stakeholders
• Prepare, review, format, and maintain SOPs, and recommend or implement policy and procedural changes that may impact departmental or company-wide operations
• Provide GMP compliance expertise and advisory support, including support for annual product reviews, mock recalls, field alerts, and actual recall events
• Support the selection, implementation, validation, and continuous improvement of quality system–related computerized systems, including CSV support as needed
• Lead and support continuous improvement initiatives aligned with GMP and industry best practices, while ensuring compliance with company policies, including Privacy/HIPAA and other legal requirements
• Other duties as assigned

Education and Experience

• Bachelor’s degree in a Life Sciences or related field.  An equivalent combination of education and applicable job experience may be considered.
• Targeting 6 years of progressively responsible experience within quality assurance (QA), including 3 years directly responsible for GMP QA, with knowledge of external and internal auditing.
• Extensive knowledge of guidelines and international regulations that affect the GMP QA programs.
• American Society for Quality (ASQ) or ECA academy certification, and/or European Lead Auditor experience is a plus.

Key Skills:

• In-depth understanding of quality management best practices within the pharmaceutical or biopharmaceutical industry
• Demonstrated expertise in QA activities and GMP regulations (FDA, EU, ICH) across clinical development, manufacturing, technology transfer, and commercial operations
• Strong ability to interpret and apply U.S. and international cGMP requirements
• Proven experience conducting internal audits, supplier audits, and manufacturing site inspections
• Ability to translate quality standards into practical implementation and review activities
• Clear, effective communicator with experience presenting technical and compliance-related information to cross-functional audiences
• Strong collaboration skills with the ability to influence and gain cooperation across functions
• Willingness to travel domestically and internationally (approximately 25–30%)

Scope

Manages department section, to achieve goals in accordance with established policies and to meet schedules and/or resolve problems.  Follows processes and operational policies in selecting methods and techniques for obtaining solutions; determines how to use resources to meet schedules and goals. It will require a focus on issues of moderate to diverse scope which will require evaluation of a variety of factors and an understanding of functional area objectives and trends. Erroneous decisions or failure to achieve results may add to costs and impact the short-term goals of the organization.

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

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Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are seeking two QA Engineers - Online Banking (level II and Senior) to join our Online Banking and Mobile Banking teams. The level/title will be determined throughout the interview process based on skills/experience in relation to the role. You will contribute to developing test cases, building automation, and performing testing on the services and applications that make up Cross River's COS platform. The ideal candidate is a collaborative engineer with experience testing reliable, performant, and scalable services.

Responsibilities:

• Collaborate with internal and external teams to perform manual and automated testing across Online Banking and Mobile Banking applications
• Contribute to building and maintaining test automation across critical business domains
• Participate in planning, triage, and prioritization of testing activities
• Write and execute test cases for functional, regression, and API testing
• Identify, document, and track defects through resolution
• Actively contribute to a collaborative, quality-focused culture within the team

Qualifications:

• 3+ years of experience in quality assurance and test automation
• Working knowledge of C#; experience with Specflow/Reqnroll is a plus
• 1+ years of experience with SQL
• 1+ years of experience testing RESTful APIs
• Familiarity with CI/CD pipelines and version control (e.g., Git)
• Strong analytical and communication skills
• Experience working in banking, finance, crypto, or fintech is helpful but not required

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Salary Range: $100,000.00 - $160,000.00

Join The Simtra Talent Community

Are you passionate about making an impact in the Contract Development and Manufacturing Organization (CDMO) industry? Even if you don’t see a current role that matches your skills and interests, we’d love to stay connected with you!

By joining our Talent Community, you'll be the first to know about exciting new opportunities across a wide range of roles within the CDMO industry, including areas like:

• Research and Development: Contribute to innovative solutions that drive progress.
• Manufacturing and Operations: Ensure high-quality production and efficiency.
• Quality Assurance and Regulatory Affairs: Maintain excellence and compliance.
• Project Management: Lead transformative projects from concept to completion.
• Business Development: Drive growth and foster meaningful partnerships.

As a valued member of our Talent Community, you'll receive:

• Early notifications of new job openings in the CDMO sector.
• Updates on company news and advancements.
• Exclusive insights into what it’s like to work with us.

We’re always looking for talented individuals who are eager to make a difference. Take the first step—join our Talent Community today—and let’s shape the future of the CDMO industry together!

This role is a Hybrid Role: Employees are expected to work from our Kenilworth office 3 days per week and may work remotely the remaining days

Support the strategic direction of Hair Consumer Technical Insights & Claims, as a proven expert in the hair category shaping the future of hair innovation through deep consumer understanding, superior product experiences, and breakthrough claims In partnership with the Senior Manager you’ll drive category growth by translating insights into action, guiding cross-functional teams, and ensuring our products exceed consumer expectations and competitive benchmarks.

Major Duties: 

Strategic Trend Leadership - Set the agenda for what’s next in hair care

• • Identify and analyze emerging trends across hair technology, color, texture, formats, and benefits.
  • Translate macro consumer shifts and competitive intelligence into actionable innovation opportunities.
  • Influence upstream strategy by integrating digital, social, and trade insights into long-term category planning.

Concept & Portfolio Co-Creation - Shape the future of our hair portfolio

• • Partner with Marketing and R&D leadership (Hub leads) to co-create compelling, insight-driven concepts.
  • Ensure concepts are technically feasible, consumer-relevant, and aligned with brand strategy.
  • Guide prioritization and portfolio planning across short- and long-term innovation pipelines.

Product Experience & Claims Strategy - Own the consumer experience from brief to shelf

• • Manage the product design brief co-creation process, translating insights into technical KPIs and guiding cross-functional alignment.
  • Ensure governance inputs are delivered with excellence and agility across development milestones.
  • Partner with Project Management to proactively mitigate risks and unlock alternative design or claims pathways.

Claims Innovation & Compliance - Lead claims that inspire and convert

• • Oversee claims co-creation across R&D, ensuring resonance, differentiation, and compliance.
  • Develop substantiation strategies that stretch into new benefit territories and unlock innovation.
  • Ensure claims integrity across all consumer-facing materials, from master text to activation.

Research Strategy & Validation - Drive research that fuels superior design

• • Guide the approach for blind testing and claims validation in partnership with CTIC Research.
  • Leverage consumer, clinical, and sensory data to guide formula optimization and claims substantiation in partnership with formulation R&D.
  • Champion data-driven decision-making to maximize consumer preference and efficacy.

Holistic Product Superiority Leadership - Define and deliver what “best in class” means

• • Support the development of the Hair category’s Product Superiority strategy in partnership with R&D leadership, marketing & Insight partners, including competitive benchmarking, key performance attributes, and activation plans.
  • Guide CTIC Research on methodology and reporting to ensure actionable insights.
  • Drive retailer activation and design improvements based on superiority outcomes.

Consumer Benefit Platform Strategy - Build the strategic foundation for future innovation

• • Translate deep consumer understanding into Consumer Benefit Platforms that guide brand wardrobes, technology pipelines, and claims roadmaps.
  • Influence long-term innovation strategy through insight-led platform development.

Knowledge and Skills: 

• Proven experience leading and influencing cross-functional teams across R&D, Marketing, Regulatory, and Project Management
• Direct experience developing products in Hair Color, Basic Hair Care, and Styling categories.
• Hands‑on expertise with brands focused on Hair Color consumers, male grooming, and/or textured hair needs
• Current or previous experience in a Product Development or CTI (Consumer Technical Insights) role specifically focused on Hair
• Passionate about building and growing high-performing teams
• Experience working with R&D, Regulatory, and Quality Assurance partners
• Demonstrated ability to translate macro trends and deep consumer insights into actionable innovation strategies
• Experience in building consumer benefit platforms that inform long-term technology and claims roadmaps
• Ability to navigate ambiguity, manage risk, and pivot strategies to keep projects on track and impactful for our consumer
• Expertise in crafting compelling, compliant claims and building robust support through testing and validation
• Comfort with clinical, sensory, and consumer research data to guide product design and claims substantiation
• Strong proficiency in evaluating and re-directing formula design based on attributes that drive preference and perceived performance
• Skill in translating concepts into technical KPIs and guiding product development from ideation to launch
• Demonstrates creative problem-solving, strategic thinking, and strong conceptual and tactical formula development skills
• Detail-oriented with strong organizational capabilities
• Strong communicator who can translate technical insights into compelling narratives for internal and external stakeholders
• Self-starter with the ability to work independently and adapt to changing priorities

Minimum Requirements: 

• Bachelor’s or advanced degree in a relevant field
• 5+ years of experience translating consumer insights into product innovation, preferably within the beauty, hair, personal care, or other CPG industry.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-EM1 #LI-Hybrid 

The base pay range for this position is $105,000.00 - $135,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is a Hybrid Role: Employees are expected to work from our Kenilworth, NJ office 3 days per week and may work remotely the remaining days

Senior Manager, Quality Assurance

Description:

The Senior Quality Manager, OTC Program is responsible for the leadership, governance, and continuous improvement of the company’s Over-the-counter (OTC) quality program for cosmetic and OTC products. This role ensures full compliance with applicable FDA regulations and internal quality standards across product development, manufacturing, testing, release, and post market activities.

The position serves as the Quality subject matter expert for OTC regulatory requirements and provides strategic and operational leadership to ensure consistent implementation of OTC program guidelines across internal sites and third-party manufacturers.

Key responsibilities:

OTC Quality Program Leadership

• Own and continuously improve OTC Quality Program guidelines, standards, and governance aligned with FDA requirements (21 CFR Parts 201, 210, 211, as applicable) and Health Canada requirements to ensure compliance and inspection readiness.
• Serve as the primary Quality point of contact and SME for OTC regulatory/compliance matters, including MoCRA rollout and regulatory milestone execution.

Quality Compliance & Oversight

• Ensure OTC products are manufactured, tested, labeled, released, and distributed in compliance with FDA requirements and internal QMS standards, providing lifecycle oversight (change control, deviations, investigations, CAPAs, and product disposition).
• Lead or support FDA inspections and internal/external audits for OTC products, ensuring timely closure of observations.

Quality Systems Integration

• Integrate OTC requirements into the QMS (validation, supplier quality, complaints, stability, documentation) and define/oversee validation strategies for OTC products, processes, equipment, and computerized systems.
• Partner with QC, Regulatory Affairs, Manufacturing, R&D, and Supply Chain to apply OTC quality requirements consistently.

Third-Party Manufacturing & Supplier Quality

• Provide quality oversight to third-party manufacturers, laboratories, and suppliers supporting OTC products, including qualification, auditing, and performance monitoring to maintain compliance.

OTC Drug Stability Program

• Lead a team of individual contributors to ensure compliance with annual and accelerated stability testing, including authoring, review, and approval of stability protocols and final reports.

Leadership & Cross-Functional Collaboration

• Lead, mentor, and develop team members supporting OTC activities, and provide training/guidance to cross-functional teams on OTC quality and regulatory expectations; reinforce a culture of compliance and accountability.
• Influence senior stakeholders to enable timely, compliant, risk-based decisions.

Risk Management & Continuous Improvement

• Identify OTC quality/compliance risks, monitor regulatory trends and enforcement activity, assess impact, and implement effective mitigation plans and program updates.
• Lead continuous improvement to strengthen compliance, efficiency, and inspection readiness.

25% travel required (mainly in USA)

Required Competencies, Skills & Experience

• Bachelor's degree in chemistry, Pharmacy, Life Sciences, Engineering, or related scientific discipline.
• Minimum 7+ years of experience in Quality Assurance or Quality Management within the cosmetic, pharmaceutical, or consumer health industry.
• Strong, demonstrated knowledge of FDA OTC regulations and quality system requirements.
• Proven experience supporting FDA inspections and managing OTC related‑ quality programs.
• Demonstrated leadership skills with the ability to influence cross functional‑ and senior stakeholders.

• ASQ certifications desirable, Business coursework, Six Sigma Teachings, desirable

Knowledge & Skills:

• Experience working in a global organization with third-party manufacturing networks.
• Prior experience acting as the Quality lead or SME for OTC programs during regulatory inspections.
• OTC regulatory and quality expertise
• Strong leadership and decision-making skills
• Excellent written and verbal communication
• Risk based thinking and attention to detail
• Ability to operate effectively in a matrixed, global environment

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $120,000.00 - $150,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

#LI-Hybrid #LI-EM1

About the Company:

About the Role:

Octave is partnering with Fully Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in New Jersey at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care.

You are a good fit if you are:

• Passionate about expanding access to high-quality mental health care.
• Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients.
• Adept at building and maintaining a strong therapeutic alliance.
• Willing to deliver feedback-informed care using standardized measures.
• Expert at providing culturally responsive and culturally competent care.
• Open to learning from your colleagues and clients.
• Someone who thrives in a culture of thoughtful feedback and transparency.

Qualifications:

• LMFT, LPC, LCSW, or PsyD
• Current License in New Jersey.
• Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling.
• Must be licensed and in good standing with your governing licensing board.
• Preferred 1 year of related post-license clinical experience required. 
• At least 2 years of experience preferred in one or more of the following areas:
  • CBT for depression or anxiety
  • DBT for emotion dysregulation
  • Unified Protocol for emotional distress
  • CPT or PE for trauma

Octave's Company Values: 

The below values drive our day-to-day operations.

• We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves.
• People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
• No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
• Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
• Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
• Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them.
• There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. 
• Must be able to observe and communicate  information on company provided laptop. 
• Move up to 10 pounds on occasion. 
• Must be eligible to work in the United States without sponsorship now or in the future.
• Octave’s policy requires that all clinical sessions be conducted while you are physically located in the United States.

System Requirements: 

• Computers that are Mac OS (Ventura or later) and Windows OS (10/11)
• Computers kept up with the most recent security updates
• An unmanaged device (a device not provided to you by another company/organization)

Compensation: 

Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.

The hourly compensation range for this role is listed below dependent on licensure:

Virtual Rates: 
$70-$130/hour for master's level license.
$70-$140/hour for doctoral level license.

How We Use Technology in Hiring:

As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

You should get in touch if:

• You hold an MD or DO degree and are board-certified in Internal Medicine, Family Medicine, or Geriatric Medicine.
• You are excited about practicing in New Jersey, we welcome the opportunity to support relocation for exceptional providers looking to make this region their home.
• You are (or are willing to become) licensed in New Jersey, with DEA and CDS registrations, we will support you in obtaining these if needed.
• You bring a minimum of five years of advanced clinical practice experience, with proven expertise in chronic disease management and a strong commitment to improving the lives of vulnerable senior populations.
• You have prior experience in home care (preferred).
• You are excited about technology and embrace its use to drive high-quality clinical care and improve member outcomes.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Support for Our Clinicians: Professional liability (malpractice) coverage, Clover-branded scrubs, Personal Protective Equipment (PPE), mileage reimbursement at the IRS rate, license and certification renewal reimbursement, and WiFi reimbursement for select roles.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as company holidays, access to mental health resources, and a generous time-off policy.
• Full-time employees accrue up to 18 days of vacation per year.
• Clover recognizes 10 federal holidays, including New Year's Day, Juneteenth, and Christmas. There are also 4 additional paid holidays, and 1 floating holiday.
• Professional Development: Developing internal talent is a priority for Clover. We offer paid Continuing Medical Education (CME) days, a role-based CME allowance, learning programs, mentorship, and regular performance feedback and reviews.

Additional Perks:

• Reimbursement for office setup expenses
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-ONSITE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

As a rapidly growing company in an emerging industry, we are looking for a Risk & Payments Analyst position to assist with all risk monitoring, payment functions, and KYC Documents. Primary responsibilities include withdrawal/document review, chargebacks/returns, fraud investigations and reporting, and customer contacts relating to these and related topics.

During the first two weeks, employees will attend training Monday through Friday from 9:00 AM to 5:00 PM. After successfully completing training, they will transition to their regular schedule of 2:00 PM to 12:00 AM. This schedule consists of four 10-hour shifts per week, including one weekend day.

What You'll Do:

• Responsible for timely withdrawal processing and document review
• Investigate and respond to escalated payments/fraud related customer contacts
• Analyze player activity to prevent, identify, and report potential fraud or AML concerns
• Assist customer service with payments related inquiries
• Assist with chargeback disputes and fraud investigations as needed
• Review and accept/reject KYC documents uploaded by patrons
• Update patron information and manually complete the KYC process
• Log changes to player accounts as required in each jurisdiction
• Assist with intake of other documents as needed
• Follow Standard Operating Procedures on all federal and state laws, regulatory requirements and business policies and procedures.
• Stay abreast of policy and regulatory changes to maintain subject matter expertise.
• Remain cognizant of relevant quality assurance policies and procedures.
• Assist other Risk and Payment Analyst from a quality assurance perspective with all tasks and duties required for the role.   
• Escalate all necessary issues to management in a timely fashion.
• Provide feedback to product team and management team about player issues.
• All other duties as assigned.

What You'll Bring:

• Knowledge of iGaming, sports wagering, payment processing, and various payment methods/providers
• Experience with gambling industry and industry terminology, promotions, and gameplay
• Familiarity with data analysis and fraud detection
• Effective communication and presentation skills
• Prior experience in financial services, compliance, or operations role.
• Detail oriented with excellent written and verbal communication skills.
• Proficient in Microsoft Office suite including Excel.
• Strong time management skills and able to prioritize multiple requests.
• Able to work independently and as part of a team.
• Must be able to obtain and maintain gaming certifications or licenses as required. #LI-HYBRID #LI-PROMOTE

Fairstead has an exciting opportunity to oversee a region of growing properties. The Regional Property Manager oversees the day-to-day operations of communities in their assigned region, implementing policies, procedures, and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives.  

RESPONSIBILITIES: 

• Complete oversight of all real estate property management functions including managing the day-to-day administrative and maintenance operations in their region. 

• Creates and implements leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with HUD. 

• Prepares monthly variance analysis reports (Financial Overviews) for submission to CFO (Chief Financial Officer). 

• Conducts monthly budget review to ensure sites are meeting NOI. 

• Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally. 

• Supervises the appropriate building security measures, incident documentation, lease violation reports and proper notification of management, owner, and/or insurance carriers where necessary. 

• Develops, implements, and assures continued implementation of preventive maintenance programs.  

• Ensures that maximum economic rents are achieved through active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs. 

• Responsible for vouchering through TRACS and ensuring all voucher related issues are handled expeditiously and turned around to the Contract Administrator. 

• Coordinates with staff & third-party contractors to ensure all work orders are closed out with signatures and photos of all work. 

• Approves the purchases of large-scale items/repairs. 

• Performs other related duties as required. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 20 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Two (2) years of experience as a Regional Property Manager. 

• Proficiency in YARDI and Realpage is required. 

• Experience with preparation and oversight of REAC and MOR inspections. 

• Exceptional communication, customer service, and organizational skills. 

• Ability to diffuse difficult situations. 

• Knowledge of the NYC residential market (Rent Stabilization, DHCR, HPD). 

• In-depth knowledge of Affordable Housing. 

• Ability to manage multiple priorities while demonstrating the initiative to produce results and resolve problems. 

• Bilingual in English and Spanish is a plus. 

• Able to effectively present information and respond to questions from management, vendors, and associates. 

• Adhere to tight deadlines and quick turnaround for deliverables. 

• Ability to work collaboratively in a dynamic environment where adaptability is imperative. 

• Strong written and oral skills. 

• Accurate with a strong attention to detail. 

• Proficient in Microsoft Office Suite. 

Position Overview  

Align is seeking a reliable and customer-focused Desktop Analyst to provide frontline support for end users across our managed services clients. The Desktop Analyst will work within the Align Managed Services team, which delivers monitoring and support for critical and non-critical IT assets. Prior experience supporting users in a managed services or corporate environment is preferred, and strong communication, customer service, and troubleshooting skills are essential. Experience working with executive or VIP users is a plus but not required. Critical IT assets. Prior experience supporting users in a corporate environment is preferred, and strong communication, customer service, and troubleshooting skills are essential. Experience working with executive or VIP users is a plus but not required.  

This role requires strong attention to detail, the ability to follow documented procedures, and a commitment to delivering high-quality support in a fast-paced environment.  

• This is a hybrid role requiring onsite presence three days per week, either at client sites in Newark or Mountainside, NJ, or at our NYC office. 
• You will be required to participate in a rotational on-call schedule that includes overnights and weekends 
• This is a full-time position offering full benefits, a salary in the $60K to $70K range.

Responsibilities  

• Provide frontline chat-based technical support for end users across key managed services clients.  
• Deliver excellent customer service, follow-through, and resolution, including occasional support for executive and VIP users.  
• Assist users with common technical issues including:    
  • Password resets 
  • Basic connectivity issues 
  • Microsoft Office Administration 
  • O365 Application Support 
  • IP phone and workstation issues  
• Perform basic workstation tasks including installing, upgrading, and removing desktop applications.  
• Support inventory tracking for hardware, peripherals, and user equipment.  
• Escalate issues appropriately to senior team members when necessary.  
• Follow documented troubleshooting steps and internal procedures to ensure consistent resolution.  
• Ensure desktops, printers, and user workstations are operational and escalate hardware failures as needed.  

Required Qualifications  

• Minimum 1 year of desktop support or end-user support experience.  
• Experience supporting Hybrid and/or Cloud environments (e.g., on-prem and cloud based infrastructure). 
• Experienced with:
  • Microsoft 365, Exchange, Intune 
  • Entra ID (Azure AD) 
  • Active Directory (password resets, group membership) 
  • Remote support tools and VPN 
  • Basic networking concepts (DNS, DHCP, Wi-Fi troubleshooting) 
  • Egnyte or similar file sharing solutions 
• Strong customer service orientation and comfort interacting with users of all technical levels.  
• Excellent written and verbal communication skills.  
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.  
• Team-oriented mindset with a willingness to learn and grow.  

Preferred Qualifications  

• 1-2 years of helpdesk or desktop support experience in a fast‑paced MSP or corporate environment. 
• Bachelor’s degree or relevant IT certifications preferred (CompTIA A+, Network+, etc.).  
• Familiarity with troubleshooting fundamentals, systematic problem solving, and identifying when to escalate.  
• Exposure to the Hedge Fund or Alternative Investment industry is helpful but not required.  

To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.

Tier 1

PM26

Department: Client Services

Job type: Full Time, Exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary

The Enterprise Account Director is a senior strategic leader responsible for end-to-end success and growth of 2–3 high-value enterprise accounts ($10-20M in annual revenue). This role goes beyond traditional account management — the Enterprise Account Director serves as a trusted consulting partner to client executives, deeply understands their long-term business goals, and ensures that all programs, governance, and delivery activities are aligned to achieving these priorities. The ideal candidate consistently safeguards delivery quality, drives cross-brand coordination, champions structured governance, and leads proactive performance insights that deliver measurable business outcomes.

This role requires both a strategic mindset and strong operational excellence — the Enterprise Account Director is ultimately accountable for high-quality, on-time delivery of all customer programs while building strong executive relationships that drive retention, expansion, and strategic impact

Duties/ Responsibilities: 

This role operates as the enterprise-level leader above brand-level program execution. While not directly managing project resources, the Enterprise Account Director is accountable for all delivery quality and holds the cross-functional team responsible.

Account Leadership & Strategic Partnership

• Serve as the primary executive-level point of contact for assigned enterprise customers.
• Develop a deep understanding of each customer’s business, strategic priorities, and success metrics.
• Act as a consultative advisor — not just a delivery manager — guiding clients toward optimal outcomes.
• Partner with internal teams (CS, Sales, Product, Delivery, Analytics) to continually elevate value delivered: consistently on-time, on budget, and exceeding customer expectations.

Cross-Brand Coordination & Governance

• Lead cross-brand coordination across multiple internal teams, ensuring aligned execution across programs.
• Establish and run structured governance rituals, steering committees, and executive forums with clients.
• Contribute to stakeholder mapping across commercial, medical, IT, and compliance 
• Standardize quarterly planning, risk escalation, and decision pipelines to support predictable delivery outcomes.
• Ownership of escalations and paths to resolution

Project Delivery Oversight

• Provide oversight for your accounts to ensure delivery quality and timeliness for all customer initiatives.
• Partner with project managers to set and maintain clear scopes, milestones, quality baselines, and risk plans.
• Monitor delivery performance at tactical and strategic levels, ensuring commitments are met.

Metrics, QBRs & Performance Readouts

• Define and track success metrics aligned to customer goals, translating activity into impact.
• Lead Quarterly Business Reviews (QBRs) and executive readouts that synthesize performance, insights, and forward plans.
• Continuously monitor progress and drive corrective actions to exceed performance expectations.
• Accountable for ensuring performance readouts clearly demonstrate business impact and ROI at the executive level

Revenue & Growth Stewardship

• Responsible for customer keeping high NRR
• Support sales in protecting and growing revenue through value delivery, renewal planning, and expanded opportunities.
• Identify strategic expansion opportunities and partner with Sales to capture them.
• Serve as the internal voice of the customer, influencing product and solution roadmaps.

Experience:

• 8+ years of experience in enterprise account management, client success, consulting, or strategic delivery leadership.
• Proven experience owning large enterprise customer relationships with revenues in the $20M range.
• Experience leading strategy and partnership with pharma clients
• Excellent executive presence with ability to engage senior stakeholders and influence cross-functional internal teams.
• Strong operational and project delivery skills, with a track record of driving quality and on-time execution.
• Expertise in governance, performance metrics, and structured client reporting.
• Consultative mindset — ability to understand customer business goals and translate them into actionable delivery plans.
• Excellent and refined communication skills (written, verbal, presentation) tailored to both operational and executive audiences.
• Strong project management and time management skills
• A self-starter that turns ambiguity into clarity and direction. 

The base salary range for this role is $180,000 - $200,000

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.

Important Notice