Job Title: Business Operations Analyst (Exempt)

Location: Atlanta, Georgia (Onsite – 3-5 Days per Week)
Company: Xebia USA, LLC
Department: Business Operations / Delivery Operations
Reports To: Manager of Business Operations
Employment Type: Full-Time, Salaried (Exempt)

Position Overview

Xebia USA is seeking a professional-level Business Operations Analyst to support operational strategy execution, performance tracking, and cross-functional program coordination within the Atlanta office.

This role performs non-manual work directly related to the management and general business operations of the organization and requires the exercise of discretion and independent judgment on matters of operational significance, including program prioritization, process improvement recommendations, vendor coordination, and operational performance analysis.

The position partners with leadership across Delivery, Finance, Sales, Marketing, HR, and IT to support business efficiency, resource alignment, and operational reporting.

This role is fully onsite and requires daily collaboration with leadership and operational teams.

Key Responsibilities

Operational Program Ownership

• Coordinate and support execution of operational initiatives that impact delivery performance, workforce effectiveness, and business efficiency
• Monitor operational workflows and recommend improvements to enhance productivity and service delivery outcomes
• Maintain ownership of assigned operational programs, including tracking milestones, identifying risks, and proposing mitigation strategies
• Partner with leadership to prioritize operational activities aligned with business objectives

Business Performance & Analytical Support

• Develop and maintain operational dashboards and KPI tracking tools to support leadership decision-making
• Analyze operational data trends and prepare structured reports summarizing performance insights
• Assist in forecasting operational resource needs and identifying cost-efficiency opportunities
• Support preparation of leadership presentations and operational reviews

Vendor & Resource Coordination

• Coordinate vendor service performance and assist leadership with contract tracking and service issue resolution
• Monitor vendor deliverables against business requirements and escalate performance concerns as needed
• Support office operational resource planning to ensure an effective work environment

Cross-Functional Project Coordination

• Support execution of cross-department initiatives involving Delivery Operations, HR programs, and business services
• Track project timelines, dependencies, and operational impacts
• Facilitate communication between stakeholders to ensure alignment on operational priorities

Policy Interpretation & Process Improvement

• Interpret and apply company operational policies and procedures to support program execution
• Identify process gaps and propose structured solutions to improve operational consistency
• Exercise independent judgment in addressing workflow challenges and recommending corrective actions

Decision-Making & Autonomy

This role requires the employee to:

• Evaluate operational challenges and determine appropriate action plans
• Recommend improvements to operational processes and reporting frameworks
• Prioritize competing operational demands with limited supervision
• Handle sensitive operational and business information with discretion

Organizational Impact

The Business Operations Coordinator directly supports the management and general business operations of Xebia USA, including:

• Operational efficiency and program execution
• Vendor coordination and resource utilization
• Delivery operations performance tracking
• Business reporting and strategic initiative support

The role is not primarily responsible for routine clerical or administrative support tasks.

Required Qualifications

• Bachelor’s degree in Business Administration, Operations, Management, or related field preferred
• 2–5 years of experience in operations coordination, business operations, or program support roles
• Demonstrated ability to analyze operational data and support leadership decision-making
• Strong organizational, analytical, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced consulting environment
• Proficiency with reporting tools, spreadsheets, and collaboration platforms

Work Environment

• onsite role based in Atlanta, Georgia 3-5 days a week
• Regular interaction with leadership and cross-functional teams
• May support internal operational initiatives outside standard hours when required

FLSA Classification

This position is classified as Exempt under the Administrative Exemption of the Fair Labor Standards Act (FLSA).
The role involves office or non-manual work directly related to the management or general business operations of the organization and requires the consistent exercise of discretion and independent judgment with respect to matters of significance.

Equal Employment Opportunity

Xebia USA is an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications.

Xebia is a pioneering Software Engineering and IT consultancy company, transforming and executing at the intersection of Domain and Technology to create digital leaders for our people, clients, partners, and communities.

With over 20 years of experience, we help the world’s top 250 companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models. In addition to high-quality consulting, we also provide offshoring and nearshoring services.

We are organized in complementary chapters – teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Low Code, and Microsoft Solutions.

Our mission can be captured in one word: Authority which means being a recognized leader in the service lines we serve. As professionals, as a global company, and as a digital pioneer.

The only way we can achieve this is by constantly reinventing ourselves, hiring exceptional talent, claiming the position of thought leader, and sharing our knowledge. That’s what got us to where we are today, and we’re incredibly proud of that.

Xebia is always on the lookout for extraordinary people. We believe that quality without compromise starts with our people. We care about mutual respect, appreciating cultural differences, and complementing, strengthening, and motivating each other to become an authority in your field.

Supporting the passion of exceptionally smart people is the foundation of our organization. Everything we do – our mission, values, strategic innovation, hiring process, and knowledge management – is anchored on this principle. At Xebia, we learn, grow, explore and create new frontiers in business together. For more details please visit www.xebia.com

About the job

We are seeking a highly motivated Sales Director with a proven track record in selling software product engineering to join our team. As the Sales Director, you will be responsible for developing new business opportunities and driving revenue growth within Xebia’s Software Technolgy service line.

Xebia is actively looking for sellers who have at 12+ years experience with ambitions to develop 3x to 5x sales funnel in the North America region and converting that into revenue by opening net new, greenfield logos as well as mine the existing install base of Xebia for cross-sell opportunities.

Responsibilities

We are looking for an exceptional Sales leader (individual contributor) with the following responsibilities:

• Acquire new ISV and enterprise customers across North America by selling software product engineering services to ISVs and software driven businesses
• Prospect into and build long term relationships with key contacts at target customers
• Maximize existing relationships by engaging clients as their primary touch point
• Utilize strategic client hunting practices, industry/market analysis, internal communication, external promotions, and constant in-depth client analysis to uncover revenue opportunities.
• Develop and perform strategic prospecting activities to generate pipeline and grow territory
• Build, Manage and accurately forecast a strong Sales Pipeline and revenue
• Customer profiling, account planning against set revenue / margin targets by services line at the account level.
• Anchor client meetings and pursue opportunities generated with the help of pre-sales, delivery, and external partners.
• Build in-depth knowledge of clients' business priorities, challenges and initiatives that can be translated into opportunities.
• Willingness to work with a geographically distributed team structure in an extremely fast-paced and challenging environment.
• Understand and respond to client’s business issues by developing a go-forward roadmap
• Has experience in driving and managing multi year product engineering deals.
• Continuously learn about Xebia’s offerings, successes, and business ecosystem to share and bring insights to clients.
• Using CRM effectively to track opportunities and sales forecasts in a weekly, monthly, quarterly and annual planning rhythm for your region with high levels of predictability, quality and accuracy

Qualifications

• 12+ years of experience in software product development services selling to ISVs primarily as well as software driven businesses, including multi year contracts
• Demonstrable experience in working with engineering, product and technology organizations within the customer base
• Demonstrable experience in achieving annual revenue targets, primarily on net new logos
• Experience and exposure to the VC and PE partner ecosystem is highly preferred
• Highly referenceable previous/current customers
• Experience with the global deliver model, particularly in outsourcing and transformation
• Ability to manage in a complex matrix environment and should be strong and focused on Customer Service excellence
• Excellent Relationship Building Skills
• Excellent communication skills, both oral and written
• Strong product engineering services selling background
• Legitimate and proven self-starter. Highly motivated to jump in and get things done
• Excellent leadership and communications skills required. High comfort level working with all levels of an organization, including C-suite
• Knowledge of Data/AI and integration is preferred
• High level technical and software delivery knowledge is preferred with exposure to full stack development, devops, QA automation and product support

Benefits:

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare and Dependent Care)
• Short-Term and Long-Term Disability
• Life and AD&D Insurance
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan

Xebia | Shaping Tomorrow With AI Today

Xebia is a global, award-winning, AI-first consulting, software engineering, and training company. We shape tomorrow with AI today helping organizations turn AI strategy into production-ready solut...

Who Are We?

With over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation. Since 2001, we have grown from a Java company into a full-service digital consulting company with 4500+ professionals working on a worldwide ambition.

We are organized in complementary chapters – teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Functional Programming, Low Code, and Microsoft.

We help the world’s top 250 companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models. In addition to high-quality consulting, we also provide offshoring and nearshoring services.

For more details please visit www.xebia.com

Job Title: Director/Sr Director of Sales

Specialization: Data/AI & Databricks

Location: USA, remote

Overview

We are seeking a highly motivated Senior Director / Vice President of Sales with a proven track record in selling Data/AI solutions in the services industry to join our team. You will be primarily responsible for hunting net new logos. You will also assist in our existing customer base wherever applicable.

Responsibilities

We are looking for an exceptional Sales leader with strong knowledge in Data/AI space who has experience selling Data/AI solutions related to data monetization, data modernization and data engineering, AgenticAI, AI/ML and GenAI:

• Acquire new customers in the Data/AI space across North America as well as help grow existing customers wherever applicable
• Experience in working with partner ecosystems driving business together via co-sell and sourced revenue
• Use knowledge of the Data/AI industry, technology, processes, and consultative sales skills to assess and educate clients on the value of our business and implementation expertise.
• Build long-term relationships with key contacts at target customers
• Utilize strategic client hunting practices, industry/market analysis, internal communication, external promotions, and constant in-depth client analysis to uncover revenue opportunities.
• Develop and perform strategic prospecting activities to generate pipeline and grow territory.
• Build, Manage and accurately forecast a strong Sales Pipeline and Revenue
• Customer profiling, account planning against set revenue/margin targets by services line at the account level.
• Anchor client meetings and pursue opportunities generated with the help of pre-sales, delivery, and external partners.
• Build in-depth knowledge of clients' business priorities, challenges, and initiatives that can be translated into opportunities.
• Willingness to work with a geographically distributed team structure in an extremely fast-paced and challenging environment.
• Understand and respond to client’s business issues by developing a go-forward roadmap.
• Has experience in driving and managing large deals.
• Continuously learn about Xebia’s offerings, successes, and business ecosystem to share and bring insights to clients.
• Using CRM effectively to track opportunities and sales forecasts in a weekly, monthly, quarterly and annual planning rhythm for your region with high levels of predictability, quality and accuracy.
• Working on partner activities such as lunch and learns to sales organizations on both the partner side and Xebia side, co-marketing activities such as blogs, webinars, conferences, customer round tables, joint pipeline review, and new pipeline creation.

Qualifications

• 12+ years of experience in software services selling to enterprise accounts.
• 6+ years experience in selling Cloud/Data/AI solutions to business and technology stakeholders. Understanding of BFSI, Retail, Travel, and Hospitality, Media verticals is a plus.
• 3+ years of experience selling in the Databricks ecosystem – via Databricks alliance as well as direct to clients
• Nice to have - demonstrable experience in working with CSPs such as Amazon, Microsoft, and Google towards mutually beneficial partnerships
• Demonstrable experience in achieving annual revenue targets, primarily on net new logos.
• Highly referenceable previous/current customers.
• Large deal sales experience with the global delivery model, particularly in outsourcing and transformation.
• Ability to manage in a complex matrix environment and should be strong and focused on Customer Service Excellence.
• Excellent Relationship Building Skills.
• Excellent communication skills, both oral and written.
• Technology background in IT consulting/services or Software Engineering services company.
• Understanding of the details of the latest Cloud/Data/AI technology stack including how the landscape has evolved.
• Proven ability to land and expand in the acquired customer base, with methodical.
• Account planning, mapping with an approach to build and nurture client relationships.
• Strong solution-selling background.
• Legitimate and proven self-starter. Highly motivated to jump in and get things done.
• Excellent leadership and communications skills required. High comfort level working with all levels of an organization, including C-suite.

Benefits

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare and Dependent Care)
• Short-Term and Long-Term Disability
• Life and AD&D Insurance
• Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off

While the talent scarcity within IT is at an all-time high and still growing, Xebia sticks to the mission of “aiming for thought leadership”, thus working with the best professionals in the market.

At Xebia, you will get the chance to work with passionate professionals within their field of expertise. We offer more than just a job, we offer a career. We are looking forward to working with you!

Xebia is committed to creating an inclusive and diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Xebia is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. Xebia complies with the Americans with Disabilities Act and all other applicable federal, state, and local laws regarding disability discrimination and accommodation. Interested Candidates may reach out to reasonableaccommodations@xebia.com for any assistance needed.

Please feel free to share your preferred pronouns with us during the application process.

All persons hired will be required to verify identity and eligibility to work in North America, and to complete any required employment eligibility forms.

Internship Opportunity at Xebia

Duration: 3 months to start with.
Type: Internship (Full-time / Part-time)
Location: Atlanta, GA

At Xebia, we are passionate about shaping the next generation of technology and consulting leaders. As part of our continued investment in early-career talent, we are excited to offer Internship opportunities for motivated and curious individuals who want real-world exposure and hands-on experience.

Who We Are ?

With over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation. Since 2001, we have grown from a Java company into a full-service digital consulting company with 4500+ professionals working on a worldwide ambition.

We are organized in complementary chapters – teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Functional Programming, Low Code, and Microsoft.

We help the world’s top 250 companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models. In addition to high-quality consulting, we also provide offshoring and nearshoring services.

For more details please visit www.xebia.com

What You’ll Do

• Work closely with experienced professionals on real client and internal projects
• Assist in research, analysis, documentation, and delivery activities relevant to your domain
• Learn industry best practices, tools, and frameworks used in a global consulting environment
• Collaborate with cross-functional teams in an agile, fast-paced setting
• Gain mentorship and continuous feedback throughout your internship journey

Who We’re Looking For

• Students or recent graduates in Engineering, Computer Science, IT.
• Strong analytical, communication, and problem-solving skills
• A proactive mindset with a willingness to learn and take ownership
• Ability to work independently as well as collaboratively
• Familiarity with Modern Coding languages and AI is a plus

What You’ll Gain

• Hands-on experience with real-world projects
• Exposure to cutting-edge technologies and modern delivery practices
• Mentorship from industry experts and leaders
• A collaborative, inclusive, and learning-driven culture
• Potential opportunity for future full-time roles based on performance

Haven’t found a job that fits your skills and interests? Join our Talent Community, which lets our recruiters know you’re open to learning about future opportunities at Xebia. This is a great way to stay connected and be considered as new roles become available.

With your consent, we would like to retain your information in the Xebia Talent Community. This allows us to keep you informed about relevant job openings, recruitment initiatives, and events that align with your background and interests.

In addition to the information you provide, Xebia may review appropriate publicly available professional information, such as LinkedIn profiles, to help identify potential role matches. 

Your communication preferences indicated here, or updated at a later time, will not impact any future job applications or hiring decisions. Participation in the Talent Community is entirely voluntary.

About Xebia

With over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation. Since 2001, we have grown from a Java company into a full-service digital consulting company with 4500+ professionals working on a worldwide ambition.

We are organized in complementary chapters – teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Functional Programming, Low Code, and Microsoft.

We help the world’s top 250 companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models. In addition to high-quality consulting, we also provide offshoring and nearshoring services.

For more details please visit www.xebia.com

Xebia is committed to creating an inclusive and diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Xebia is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. Xebia complies with the Americans with Disabilities Act and all other applicable federal, state, and local laws regarding disability discrimination and accommodation. Interested Candidates may reach out to reasonableaccommodations@xebia.com for any assistance needed.

Please feel free to share your preferred pronouns with us during the application process.

All persons hired will be required to verify identity and eligibility to work in the United States, and to complete any required employment eligibility forms

Xebia does not accept unsolicited resumes from headhunters, placement agencies, or other third-party vendors without a formal written agreement.