Noom is on a mission to help people live better, longer. We’re a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We’re a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you’ll see the impact of your work on the world.

Our B2B Team

Noom’s B2B team partners with employers, health plans, and organizations to deliver scalable, data-driven health solutions that improve outcomes and drive measurable value. By combining behavioral science with robust analytics, this team ensures our partners have the insights and tools needed to support their populations and make confident, informed decisions.

About the Role

As we continue to grow, we’re seeking a Business Analyst, Commercial to deliver high-quality analytics, reporting, and insights that power client success and commercial decision-making. In this highly cross-functional role, you’ll partner with Client Success, Sales, Product, Data/Analytics Engineering, and Operations to ensure our enterprise clients have accurate, actionable data. Your work will span dashboard development, ad-hoc analysis, and data quality improvements—enabling stakeholders to self-serve insights without compromising accuracy or compliance.

You Will

• Own client-facing reporting and analytics delivery for QBRs, renewals, and expansion efforts, including engagement, outcomes, utilization, and program performance insights
• Deliver high-impact ad-hoc analyses for Sales, Client Success, and leadership, translating ambiguous questions into clear metrics, queries, and actionable outputs
• Build, maintain, and enhance Looker dashboards and explores, improving usability through standardized definitions, intuitive design, and clear documentation
• Ensure data accuracy and consistency by proactively validating dashboards, managing changes in upstream data, and performing regression checks
• Investigate and resolve data discrepancies in partnership with Data/Analytics Engineering, identifying root causes and clearly communicating outcomes to stakeholders
• Support operational analytics across billing, eligibility, and partner reporting requirements, while driving scalability through standardization, automation, and documentation

About You

If you’re interested in shaping the future of health by delivering trusted, scalable analytics that empower enterprise partners, this role may be for you!

You Have

• Bachelor’s degree in Business, Economics, Statistics, Mathematics, Computer Science, or a related field (or equivalent practical experience)
• 3+ years of experience in business or data analytics, ideally in healthcare, benefits, or B2B SaaS environments
• Strong proficiency in SQL, including joins, aggregations, window functions, and debugging complex datasets
• Hands-on experience with Looker or similar BI tools, building dashboards and stakeholder-facing reports
• Proven ability to translate complex, ambiguous questions into clear analyses and actionable insights
• Excellent communication skills, with the ability to explain methodologies and findings to both technical and non-technical audiences
• Experience with healthcare data (e.g., eligibility, enrollment, outcomes, or claims concepts) is a plus
• Familiarity with modern data stacks (e.g., dbt, Snowflake, Databricks, BigQuery) and data quality practices
• Experience supporting Client Success or Sales workflows (e.g., QBRs, renewals, expansion analytics) preferred
• Comfort working in a fast-paced, ticketed environment (e.g., Jira) with shifting priorities

What Makes This Job Amazing

• You’ll help millions of people live healthier lives while supporting enterprise partners at scale
• You’ll work on high-impact analytics that directly influence renewals, expansion, and client trust
• You’ll partner with a strong cross-functional group spanning Client Success, Sales, Product, and Data
• You’ll grow quickly in a transparent, high-performance environment with meaningful ownership

What You'll Earn and Enjoy

• Pay that reflects your impact. Compensation benchmarked to the market and shaped by your impact and value, not just the role you fill.
• Investment in your future. A 401(k) with company match to help you build long-term financial security.
• Time to truly recharge. Paid holidays, generous time off, Summer Fridays, and a company-wide Summer Break week so the whole team can unplug together.
• Care that covers it all. Access to top-tier, premium plans for you and your family, including medical, dental, vision, and life insurance.
• Support for growing families. Paid parental leave to give you the time and flexibility to focus on what matters most.
• And more to help you thrive. Stock awards, a performance-based bonus, and exclusive access to Noom’s products, so you can grow with us, win with us, and enjoy what we build.

The base salary range for this position is $101,000 - $129,000. Actual compensation is determined by job-related factors, including experience, skills, qualifications, and location. 

This role is eligible for our NYC or Princeton office locations, operating on a hybrid schedule (2 days per week on-site).

More About Noom

Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.

We’re more than a health tech company—we’re a movement. This belief extends to our culture: we empower our people to think big, act boldly, and take pride in their contributions to shaping the future of health. With a strong remote culture, as well as offices in NYC and Princeton, we’ve been named one of the Best Places to Work by Inc., Fortune, Glassdoor, and Quartz—including honors for technology and diversity.

Join us in shaping the future of health. You’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Please ignore any messaging or communication from other domains (e.g. @noom.team). Noom will never ask you for personal payment, require you to purchase equipment, conduct an interview process or messaging exchange via Microsoft Teams, or extend a job offer without the completion of a multi-step interview process featuring a combination of phone, Zoom, and in-person interviews, as well as references. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to apply directly through our website.

Position Summary Blackbird Health is looking for a Child and Adolescent Intake Therapist to join our team remotely in Maryland. You'll conduct comprehensive intake evaluations and collaborate with an interdisciplinary team to ensure each patient is connected to the right ongoing care — making a tangible difference in the lives of young patients and their families from day one.

Why You'll Love This Role

This role is a great fit for clinicians who want:

• A predictable base salary with the ability to earn more by taking on additional intake evaluations
• Part-time W-2 employment with full benefits — healthcare, 401(k) and generous paid time off
• A remote model with flexible scheduling that fits your life
• A collaborative, mission-driven team that supports your growth
• The chance to make a real difference for children, adolescents and families through integrated care

Employment Options Available

Part-time positions for independently licensed therapists (LCSW, LPC and LMFT).

W-2 Employee — Part-Time (20 hours/week)

• Commitment: 20 hours per week total: 17 hours of intake evaluations per week & 3 administrative hours
• Schedule: Flexible within business needs, emphasizing after 4pm weekdays and weekends
• Work Model: Remote

Compensation & Benefits

Total Earning Potential: Up to $70,000+ annually

This role offers a rare combination of income stability and growth potential — a guaranteed base salary with the flexibility to increase your earnings based on your availability and interest.

• Base Salary: $45,000 for a part-time schedule (20 hours/week)
• Guaranteed income with predictable scheduling
• 17 intake evaluation hours + 3 administrative hours per week
• Additional Earnings: Earn $70 per intake session for additional evaluations beyond your base caseload, giving you flexibility to increase income based on availability and interest
• Benefits: Full benefits package including medical, dental, vision, 401K with employer match
• Paid Time Off: Generous paid time off plus 11 company holidays
• Development: Ongoing clinical support and professional development

What Makes You, You

• Experienced clinician with a passion for working with children, adolescents, young adults and their families using evidence-based assessment practices
• Skilled in facilitating both in-person and virtual telehealth intake evaluations with strong technical proficiency (Google Suite, EMR systems, virtual platforms)
• Excited to make an impact and driven by patient outcomes from the very first session
• Proactive problem-solver with strong clinical judgment and excellent communication and documentation abilities
• Dedicated to high-touch, comprehensive care — not just completing an evaluation, but truly partnering with families and caregivers from the start
• Collaborative team player who values clinical consultation, feedback, and professional growth

How You'll Make an Impact

• Deliver comprehensive intake evaluations for children, adolescents, and young adults (ages 2–26), building meaningful first connections through high-quality, thorough assessment
• Develop individualized treatment plans that establish a strong clinical foundation and ensure each patient is matched to the right ongoing provider and care approach
• Invest in first impressions by establishing positive, trusting rapport with patients and families from the very first session
• Participate in consultation to enhance clinical skills and receive feedback and support
• Collaborate with specialty providers to ensure seamless care transitions
• Maintain thorough, timely intake documentation and patient records
• Involve and advise family members or outside specialists when appropriate during the intake process

The Basics You'll Need

• Independently licensed as an LPC, LMFT, LCSW, or PsyD/PhD in Maryland, Pennsylvania, New Jersey, or Virginia
• Possess one (1) year of experience providing individual, direct care to children and adolescent patients
• Have one (1) year of experience working in a telehealth or virtual setting
• Own your own phone, computer, and high-speed internet
• Flexibility to work during Blackbird's core after-school hours: after 4pm ET during the week and/or weekends

Why Blackbird is Unique

• Immediate intake referrals with guaranteed caseload — start seeing patients right away
• Flexible scheduling within business needs — set your own hours with emphasis on after-school and weekend availability
• Full administrative support — we handle credentialing, billing, insurance, and EMR so you can focus on clinical care
• Paid weekly clinical consultation — ongoing support and skill development built into your schedule
• Professional Liability Insurance
• Career growth opportunities with increasing responsibilities and leadership pathways as you grow with us

Blackbird Health is made up of intelligent, humble, compassionate and hardworking people. Joining the ranks means you'll have an automatic network to turn to for best practices, professional development, and opportunities to share your expertise.

Position Summary As an Intake Therapist at Blackbird Health, you'll play an essential role in delivering high-quality virtual and in-person intake evaluations for children, adolescents, and young adults. You'll build meaningful connections with patients and families from the very start of their care journey, spending the necessary time to understand their needs, educate them about therapeutic approaches, and ensure a seamless transition into ongoing treatment. You'll conduct thorough clinical assessments and collaborate with our interdisciplinary team to develop individualized care plans. This hybrid role supports our patients' needs for afterschool, evening and weekend intake sessions.

What makes you, you: 

• Mission-Driven: You are passionate about transforming behavioral health for youth and committed to delivering high-quality, compassionate care. 
• Clinically Excellent: You are an experienced clinician using evidence-based assessment practices with a passion for working with children, adolescents, young adults and their families. You strive for the highest clinical and technical quality in everything you do. 
• Relationship-Focused: You excel at building meaningful connections with patients and families from day one, taking the time to understand their needs, provide education, and create a trusting relationship that supports engagement in treatment. Developmentally & 
• Neurodiverse-Informed: You are skilled in conducting clinical assessments across developmental stages and neurodiverse populations, tailoring your approach to meet each patient where they are. 
• Collaborative: You thrive in team-based environments and love engaging with other healthcare professionals and families to ensure patients are matched to the right ongoing care. 
• Growth-Oriented: You are open to feedback and eager to learn and grow in a supportive clinical community where best practices and professional development are prioritized. 
• Tech-Savvy: You are comfortable using technology, including Google Suite, Electronic Medical Records systems and other virtual platforms to deliver seamless care. Flexible & Patient-Centered: You are willing to go the extra mile when working with families, with the flexibility and willingness to reschedule patients when needed.

How you'll make an impact: 

• Deliver High-Quality Intake Evaluations: Lead individual in-person and telehealth intake sessions for youth ages 2–26, using evidence-based assessment practices tailored to each patient's developmental stage and unique needs. 
• Build Meaningful First Connections: Spend the necessary time with patients and families to truly understand their experiences, educate them about therapeutic approaches available at Blackbird, and provide a warm, supportive entry point into care. 
• Drive Strong Clinical Matches: Conduct thorough assessments and develop individualized care plans that ensure each patient is connected to the right ongoing treatment and provider. 
• Collaborate for Integrated Care: Engage with clinicians, medical providers, and families to create coordinated treatment plans that address the whole child. Participate in optional weekly clinical consultations to enhance your clinical skills. 
• Maintain Clinical Excellence: Maintain thorough intake documentation and patient records. Strive for the highest clinical and technical quality in all aspects of your work.

The basics you'll need: 

• Independently licensed as a LPC, LMFT, LCSW, or PsyD/PhD in Pennsylvania
• A minimum of 1 year of experience working with children and adolescent patients
• A minimum of 1 year of experience working in a telehealth or virtual setting
• Own your own phone, computer, and high speed internet
• Flexibility to work a minimum of 15 hours per week during our peak "after school hours" defined as after 4pm ET during the week or any time on weekends

Why Blackbird is unique:

• Immediate referrals available; guaranteed intake caseload
• Flexible schedule — set your own hours
• Full credentialing services provided — we will take care of everything
• Clinical development and trainings
• Excellent administrative support — focus on the clinical work and we will take care of the rest
• Weekly clinical consultations: this is paid time for all providers
• Supportive work culture
• Professional Liability Insurance
• No show & late cancellation reimbursement

Benefits

• Medical, Dental & Vision coverage
• 401K with company match
• Employer-paid life insurance coverage
• Generous paid time off
• Opportunities for career growth
• Diverse and experienced leadership team with a supportive work culture

Position Summary

Blackbird Health is looking for a Child and Adolescent Therapist to join our team remotely in New Jersey. You'll collaborate with an interdisciplinary team to ensure the highest quality of care and be empowered to make a tangible difference in the lives of young patients and their families. 

Why You’ll Love This Role

This role is a great fit for clinicians who want:

• A predictable base salary with the ability to earn more by taking on additional clients
• Part-time W-2 employment with full benefits — healthcare, 401(k) and generous paid time off 
• A remote model with flexible scheduling that fits your life 
• A collaborative, mission driven team that supports your growth
• The change to make a real difference for children, adolescents and families through integrated care 

Employment Options Available

Part-time positions for independently licensed therapists (LCSW, LPC and LMFT).

W-2 Employee - Part-Time (20 hours/week)

• Commitment: 20 hours per week total: 17 hours of direct therapy per week & 3 administrative hours
• Schedule: Flexible within business needs, emphasizing after 4pm weekdays and weekends
• Work Model: Remote

Compensation & Benefits

Total Earning Potential: Up to $70,000+ annually 

This role offers a rare combination of income stability and growth potential— a guaranteed base salary with the flexibility to  increase your earnings based on your availability and interest.

Base Salary: $45,000 for a part-time schedule (20 hours/week) 

• Guaranteed income with predictable scheduling
• 17 clinical hours + 3 administrative hours per week

Additional Earnings: Earn $70 per clinical session for additional clients beyond your base caseload, giving you flexibility to increase income based on availability and interest.

• Benefits:  Full benefits package including medical, dental, vision, 401K with employer match
• Paid time off: Generous paid time off plus 11 company holidays
• Development: Ongoing clinical support and professional development

What makes you, you:

• Experienced clinician with a passion for working with children, adolescents, young adults and their families using evidence-based practices
• Skilled in facilitating both in-person and virtual telehealth sessions with strong technical proficiency (Google Suite, EMR systems, virtual platforms)
• Excited to make an impact and driven by patient outcomes
• Proactive problem-solver with strong clinical judgment and excellent communication and documentation abilities
• Dedicated to high-touch, comprehensive care, not just clinical sessions, but true partnership with families and caregivers
• Collaborative team player who values clinical consultation, feedback, and professional growth

How you'll make an impact:

• Provide individual evidence-based therapy to children, adolescents, and young adults (ages 2-26), building strong therapeutic relationships through consistent, high-quality care
• Develop and adjust individualized treatment plans based on ongoing assessment of patient progress
• Invest in your patient relationships by establishing positive, trusting rapport with patients
• Participate in consultation to enhance clinical skills and receive feedback and support
• Collaborate with other specialty providers 
• Maintain thorough, timely clinical documentation and patient records
• Involve and advise family members or outside specialists when appropriate

The basics you'll need:

• Independently licensed as a LPC, LMFT or LCSW in New Jersey 
• Possess one (1) year of experience providing individual, direct care therapy to children and adolescent patients
• Have one (1) year of experience working in a telehealth or virtual setting
• Own your own phone, computer, and high-speed internet (if applicable as a 1099 contractor)
• Flexibility to work during Blackbird's core after-school hours: after 4pm ET during the week and/or weekends

Why Blackbird is unique:

• Immediate patient referrals with guaranteed caseload - start seeing patients right away
• Flexible scheduling within business needs - set your own hours with emphasis on after-school and weekend availability
• Full administrative support - we handle credentialing, billing, insurance, and EMR so you can focus on clinical care
• Paid weekly clinical consultation - ongoing support and skill development built into your schedule
• Professional Liability Insurance
• Career growth opportunities with increasing responsibilities and leadership pathways as you grow with us

Blackbird Health is made up of intelligent, humble, compassionate and hardworking people. Joining the ranks means you'll have an automatic network to turn to for best practices, professional development, and opportunities to share your expertise.

Position Summary

Blackbird Health is looking for a Psychiatric Mental Health Nurse Practitioner to join our team in New Jersey. You'll collaborate with an interdisciplinary team to deliver comprehensive psychiatric evaluations, treatment planning, and medication management for children, adolescents, and young adults, and be empowered to make a tangible difference in the lives of young patients and their families.

Why You'll Love This Role

This role is a great fit for clinicians who want:

• A predictable base salary with the ability to earn more by taking on additional patients
• Part-time W-2 employment with full benefits — healthcare, 401(k) and generous paid time off
• A collaborative, mission-driven team that supports your growth
• The chance to make a real difference for children, adolescents and families through integrated care

Employment Options Available

Part-time position for licensed Psychiatric Mental Health Nurse Practitioners.

W-2 Employee - Part-Time (20 hours/week)

• Commitment: 20 hours per week total: 17 clinical hours + 3 non-clinical hours
• Schedule: Flexible within business needs, emphasizing after 4pm weekdays and weekends
• Work Model: Hybrid
• Minimum 17 clinical hours 
• 3 non-clinical hours 

Compensation & Benefits

Total Earning Potential: Up to $175,000+ annually

This role offers a rare combination of income stability and growth potential—a guaranteed base salary with the flexibility to increase your earnings based on your availability and interest.

Base Salary: $72,500 for part-time schedule (20 hours/week)

• Guaranteed income with predictable scheduling
• 17 clinical hours, 3 non-clinical hours per week
• Minimum 10 hours during core hours (afternoons & evenings ET weekdays and/or weekends)
• Administrative hours completed remotely

Additional Earnings: Earn $100 per clinical hour for additional patients beyond your base caseload

• Flexibility to increase income based on your availability and interest
• Additional hours can be conducted virtually

Benefits: Full benefits package including medical, dental, vision, 401K with employer match
Paid time off: Generous paid time off plus 11 company holidays
Development: Ongoing clinical support and professional development

What makes you, you:

• Mission-Driven: You are passionate about transforming behavioral health for youth and committed to delivering high-quality, compassionate psychiatric care.
• Clinically Excellent: You have experience working with children and adolescents as a psychiatric nurse practitioner and have practiced independently at the top of your scope for at least one year under licensure. You bring clinical expertise with a warm, patient-centered approach.
• Relationship-Focused: You excel at building meaningful connections with patients and families, taking the time to understand their needs, provide education, and create a trusting therapeutic relationship that supports engagement in treatment.
• Collaborative: You thrive in team-based environments and love working alongside psychotherapists, specialists, and interdisciplinary colleagues to deliver integrated, comprehensive care.
• Growth-Oriented: You are open to feedback and eager to learn and grow in a supportive clinical community where best practices and professional development are prioritized.
• Tech-Savvy: Skilled in facilitating both in-person and virtual sessions with strong technical proficiency (Google Suite, EMR systems, virtual platforms)

How you'll make an impact:

• Provide Comprehensive Psychiatric Care: Conduct thorough psychiatric evaluations, assessments, and diagnoses for children, adolescents, and young adults. Develop personalized treatment plans and provide medication management that addresses the unique needs of each patient.
• Build Meaningful Therapeutic Relationships: Spend the necessary time with patients and families to truly understand their experiences, educate them about treatment options, and provide ongoing support. Build connection and trust that keeps patients engaged in their care journey.
• Drive Patient Progress & Safety: Monitor patient progress against care goals, adjusting treatment plans as needed to ensure positive outcomes. Take the necessary steps to keep patients safe, intervening proactively when concerns arise.
• Collaborate for Integrated Care: Work closely with therapists and other healthcare professionals to create integrated treatment plans that address the whole child. Participate in weekly team and supervisory clinical meetings to ensure coordinated, high-quality care.
• Educate & Empower Families: Provide consultation and education to patients and their families, helping them understand diagnoses, treatment options, and how to support their child's mental health journey.
• Ensure Clinical Excellence & Compliance: Oversee diagnostic testing including digital and lab results. Maintain thorough, HIPAA-compliant records of patient meetings and progress.

The basics you'll need:

• Master's Degree from an accredited nursing program
• PMHNP-BC certification
• At least one year of independent psychiatric experience working under licensure
• Active New Jersey PMHNP/APRN license
• DEA license and State Prescriptive Authority
• Own your own phone, computer, and high-speed internet
• Flexibility to work during Blackbird's core after-school hours: after 4pm ET during the week and/or weekends

Why Blackbird is unique:

• Immediate patient referrals with guaranteed caseload - start seeing patients right away
• Flexible scheduling within business needs - set your own hours with emphasis on after-school and weekend availability
• Full administrative support - we handle credentialing, billing, insurance, and EMR so you can focus on clinical care
• Paid weekly clinical consultation - ongoing support and skill development built into your schedule
• Professional Liability Insurance covered
• Career growth opportunities with increasing responsibilities and leadership pathways as you grow with us

Care Team Manager - Behavioral Health

Location: New Jersey and Philadelphia

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday–Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: Occasional domestic travel in New Jersey, Philadelphia and Minneapolis

Positions Supervised: Behavioral Health Community Guides

Reports To: Assistant Director of Care Team Operations

Salary Range: $80,000 - $85,000 annually

Reema Health is both a social care and behavioral health provider. We believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life’s challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Care Team Manager who has worked directly with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. 

This innovative and adaptable Care Team Manager is an integral part of Reema – a start-up working to transform how health care and social care work together. The Manager leads by example in supporting our mission, is a champion of team leadership, and is accountable for our Care Team Program Outcomes and the non-clinical care provided by Community Guides. The Care Team Manager will lead as part of an integrated model of healthcare where they partner directly with clinical psychotherapists and prescribers to provide holistic support for members. They respond to concerns respectfully, constructively, and in a timely manner. The Manager possesses an innate ability to solve problems independently, and also works collaboratively with cross-functional partners to achieve goals and support the Care Team. The Manager effectively communicates and empowers Community Guides to meet goals and create meaningful relationships with our members. Our approach is to provide the right amount of care at the right time for each of our members and the manager’s contributions are seen as paramount to Reema’s engagement within the community.  

This role spends approximately 90-95% of the time on leadership responsibilities:

• Have a thorough understanding of Reema’s program including the goals, expectations, and metrics for Community Guides individually and as a team. Be accountable to these metrics and clearly communicate expectations that are meaningful and in alignment with Reema’s values.
• Champion change management and effectively lead hybrid Care Teams through ambiguity and innovation. You are excited to join a fast-paced startup company that is constantly changing and redefining itself.
• Establish structures and processes that cultivate communication and accountability to effectively sustain the team, such as: facilitating regular 1:1 meetings with Guides; setting and monitoring individual Guide goals around metrics, Guide activity, and/or member interactions, leading engaging team meetings, leading multidisciplinary team meetings, Case Reviews, Community Volunteering, and Team Building Events.
• Actively review Community Guide performance to consistently and effectively deliver feedback and recognition.
• Actively partner with clinicians to ensure alignment for services to members, manage multidisciplinary workflows and communication, and collaborate on ensuring high quality service delivery.
• Facilitate weekly check-ins that include staffing and metrics updates, reporting, and setting monthly Care Team goals with the Director of Clinical Care Team Operations.
• Provide support and supervision to Guides within assigned teams; including researching resources for members.
• Become a champion for partnered outreach and display a willingness to support other Community Guides in their community outreach. 
• Participate in the hiring process by functioning as a lead partner in Care Team interviews. 
• Facilitate new employee onboarding and support ongoing training and development of staff. 
• Ensure the entire team maintains confidentiality of PHI and abides by HIPAA and software security policies and training.
• Initiate and maintain relationships with local community partners across the mental health continuum of care.

This role also spends 5-10% of their time on direct service responsibilities with their members: 

• Through cold outreach, establish trusting relationships with members through an empathetic, strength-based, and trauma-informed approach.
• Utilize text messaging, phone calls, home visits, and other face-to-face communication as a primary means of engagement to meet member needs.
• Be knowledgeable about community resources appropriate to support the needs of members. Make referrals to community resources, follow-up with members, and attend appointments as necessary.
• Remain a steadfast component of each members’ support system, being there in crisis and through everyday life challenges.
• Encourage members towards independence and autonomy.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences, or other related field. Years of related experience can be substituted for years of completed education towards a bachelor's degree
• Three years of people management/supervision experience in healthcare, mental health settings, community-based and/or social work settings
• Five years of direct experience with local population or community to be served and knowledge of the community
• Proficiencies in critical thinking, strategic thinking, time management, and prioritization
• Knowledge of crisis planning, case management, and/or behavioral health
• Experience working with individuals from diverse ethnic backgrounds, who have serious and persistent mental illness, chemical health needs, and believe that recovery is possible
• Experience working on a multidisciplinary team alongside clinical and non-clinical staff
• Experience working with adolescents and their families
• Experience working with difficult to reach populations, including homeless individuals
• Proven ability to navigate ambiguity and creatively problem solve
• Strong propensity towards building and maintaining relationships
• Proven ability to initiate conversation and create connections quickly
• Proven ability to develop, adapt, and execute outreach plans
• Proven ability to work in fast-paced environments, experience working with start-ups is a plus
• Working knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally

Benefits: 

• Competitive Salary and Equity Package
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match 
• Employee Assistance Program
• Paid Parental Leave
• Accrued Paid Time Off
• Technology Stipend
• Mileage Reimbursement
• Flexible Schedules and Remote Work

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Legend Biotech is seeking a Manager, Site Contracts & Payments Management as part of the Clinical Operations team based in Somerset, NJ.

Role Overview

The Site Contracts & Payments Manager is responsible for site contracting and investigator payment process oversight and management, and vendor due diligence across Legend pipeline studies. The role serves as a central point of accountability for improving operational effectiveness, financial discipline, and sponsor-CRO-site workflow alignment for site contracting and payment processes.

Key Responsibilities

• Partner with CROs to develop and oversee process workflows, and create visibility into site contract and investigator payment workflow efficiency across studies.
• Partner with CROs, AP, Procurement, Finance, Legal, and study teams to align process workflows, identify gaps, and improve efficiency in contracting and payment execution.
• Monitor key milestones, bottlenecks, and escalations affecting site startup experience for contracting, payment timeliness, and financial predictability.
• Support reconciliation, issue resolution, and continuous improvement related to site contracting and investigator payment operations.
• Coordinate vendor due diligence and risk assessment activities with Procurement, Finance, QA, and other stakeholders.
• Performs other duties as required.

Requirements

• Minimum degree requirements of a bachelor’s degree (BA, BS) in scientific, health care, business, or related discipline. Advanced degree preferred.
• 7+ years of pharmaceutical, biotech, CRO, or related clinical research experience.
• Strong experience in vendor oversight, outsourcing, site contracts, investigator payments, or related operational functions required.
• Experience working cross-functionally with AP, Procurement, Finance, and Legal required.
• Experience working in SAP/4 Hanna preferred.
• Experience establishing KPIs and oversight models preferred.
• Oncology, cell therapy, or early-phase clinical operations experience preferred.
• Ability to travel as necessary (up to 10%).
• Effective oral, written, and interpersonal communication skills.
• Strong process management, organizational, and problem-solving skills.
• Ability to identify operational risk and drive practical mitigation strategies.
• Strong project management skills and the ability to manage multiple priorities.
• Computer literacy required (MS Word, MS Excel, MS PowerPoint, MS Project).
• Working knowledge of GCP, FDA, and ICH Guidelines.

#Li-JR1

#Li-Hybrid

Legend Biotech is seeking an Associate Director, Operations Program Lead as part of the Clinical Operations team based in Somerset, NJ.

Role Overview

The Operations Program Lead (OPL), Clinical Operations is accountable for accelerated operational delivery of 1-2 priority cell therapy development programs across all phases. This position is responsible for leading, managing and providing operational oversight for quality delivery within budget across all Legend Pipeline studies for 1-2 assets.

This individual must be able to work and lead in a small, fast-paced environment while also wearing multiple hats at any given time as the needs of the organization change and evolve. This position requires a high-performing contributor with strong leadership and stakeholder management skills. This individual will collaborate with the cross functional team to develop operationally feasible program timelines and identify clinical trial operational risks and develop mitigation strategies to ensure accelerated and cost-efficient quality clinical trial execution.  In addition, the position will ensure program consistency across studies, drive research and operational excellence through process improvement, and represent the clinical trial operation function at internal and external meetings.

This position will oversee 1-2 contractor Clinical Trial Associates (CTA).

Key Responsibilities

Direct end-to-end clinical trial management: 

• Direct end-to-end clinical trial operations activities domestically and globally: i.e. lead and take ownership in all aspects of Study Operations for CAR-T Studies in a matrix environment.
• Responsible for the overall success of the clinical study programs
• Ensures the assigned clinical trials are executed in compliance with FDA and ICH/GCP guidelines/regulations and SOPs. Ensures audit-ready condition of clinical trial documentation including central clinical files.
• Report on all aspects of the study progress at a granular level to stakeholders and senior leaders. Effective, consistent & regular tracking of project (s). Prepare and present project reports as required. Plans, executes, and leads study-specific meetings as needed (e.g., Senior and Mid-level management Study Management Meetings).
• Supports the Development of strategic plans for clinical trial operations, ensuring alignment with the company's overall goals and objectives.
• Collaborate with the cross-functional "core" teams to integrate clinical operations strategies into broader development plans.
• Define project timelines & deliverables, by working closely with the cross-functional core program team for end-to-end execution of clinical trials.
• Collaborates in the preparation and/or review of study-related documents (e.g., study protocols, informed consents and amendments, Study Operations Plan, Monitoring Plan, Pharmacy Manual, Informed Consent, Laboratory Manual, CRF Completion Guidelines, study tools/worksheets and other study-specific documents or manuals).

Clinical Trial Operations Efficiency and optimization:

• The OPL will drive clinical Operations excellence by playing a critical role in Clinical Trial Operations Efficiency and optimization.
• Work with cross-functional teams and external vendors to identify clinical trial operational risks and develop mitigation strategies to ensure quality delivery of the clinical trial to support optimal and efficient clinical trial execution. 
• The position involves working closely with the clinical development team and collaboration with cross-functional teams, including safety, study monitoring and coordinators, data management, biostatistics, bio analytics, tech ops, manufacture, supply chain, regulatory, project management, medical affairs, finance, legal and quality.
• Create and Manage study trial execution RACI to support overall trial execution and operational excellence.
• Contribute to Clinical Operations functional initiatives and institution of best practices.

Resource Management and Direct High Performing team:

• Manage and build a high-performing clinical operations support structure. Duties include hiring, onboarding, training, and development of staff to manage studies.
• Lead, develop and manage study operation manual, new work-streams, SOPs, study template, tracking tools, dashboards to support optimal clinical operation performance.
• Provides study-specific training and leadership to clinical research staff, including CRO, sites and other study personnel to support clinical trial execution and optimization.

Direct and Support Vendor Partnership

• Oversee vendor selection process, management, of Contract Research Organizations (CROs) and vendors involved in clinical trial Operation (CRO, Central Lab, etc).
• Participates in CRO and vendor study related calls and meetings, holds team members accountable for actions, escalates issues and oversees all aspects of daily study operations. Ability to identify issues and risks. Develops and manages mitigations and/or escalate risks appropriately.
• Negotiates vendor contracts / budgets and presents to the executive study team for approval.
• Review and confirm CRO and site payment invoices.
• Lead vendor performance assessment for continuous process improvement
• Management/oversight of external vendor deliverables reports and budgets.
• Collaborate within Clinical Operations and with study leadership team to create preferred vendor list for clinical development.

Leadership Skills

• Has critical thinking skills for problem solving and have the lateral and strategic thinking capacity to drive the study(ies) and understand the upstream, downstream, and lateral implications of decisions that affect study outcomes and timelines.
• Adaptable / flexible, self-starter (willing and able to adjust to multiple demands and shifting priorities; ability to meet day-to-day challenges with confidence and professionalism)
• Excellent team player: willingness and ability to fill functional gaps in a small organization.
• Comfortable multi-tasking in a fast-paced small company startup environment and able to adjust workload based upon changing priorities.

Key Relationships

• The Operations Program Lead in Clinical Operations works closely with the asset Core Team and cross-functional teams such as safety, study monitoring, data management, biostatistics, bioanalytics, manufacturing, supply chain, regulatory, project management, medical affairs, and quality.
• Mentoring and management of a CTA.

Requirements

• Minimum degree requirements of a bachelor’s degree (BA, BS) in scientific or health care discipline. Advance Degree Preferred.
• Oncology and/or Immunology clinical trial operations therapeutic experience required. 10+ years of pharmaceutical, biotech or CRO related/ oncology clinical research experience.
• Experience leading the operational planning and oversight of clinical trials as the point of accountability for operational delivery. (CAR-T trials experience is a plus).
• Demonstrated ability to deliver ambitious trial acceleration timelines within a competitive clinical trial landscape.
• Phase 1 clinical trial operational experience is preferred.
• Experience and knowledge of end-to-end management of clinical trial conduct, knowledge of the pharmaceutical industry and an understanding of clinical drug development, clinical trials operations and FDA/ICH regulatory requirements are essential.
• This position requires experience and leading study/project management to create study project plans, and end-to end-study timelines for execution of clinical trials.
• Demonstrated ability to multi-task and manage high performance demands.
• Excellent organizational skills, ability to manage multiple tasks and meticulous attention to detail.
• CRO/Vendor oversight experience required.
• Project Management (biotech) experience a plus.
• Regulatory authority inspection experience a plus.
• Ability to travel as necessary (approximately 10 – 15 %); both domestically and internationally.
• Effective oral, written and interpersonal communication skills.
• Strong communication and presentation skills.
• Forward and critical thinker.
• SOP development experience preferred.
• Strong organizational and project management skills, and the ability to multitask.
• Computer literacy required (MS word, MS excel, MS PowerPoint and MS Project).
• Excellent working knowledge GCP, FDA and ICH Guidelines.

#Li-AS1

#Li-Hybrid

Legend Biotech is seeking a Capability Manager, Business Applications as part of the IT team based in Somerset, NJ.

Role Overview

The IT Manager – Business Applications is a technically strong individual contributor responsible for partnering with business functions and enabling the successful delivery, enhancement, and support of enterprise applications across corporate domains including Finance, Procurement, Commercial, and other business functions as needed.
Reporting to the Lead, Business Applications, this role owns end-to-end system capabilities including configuration, integration, support, and continuous improvement. The role bridges technical execution with strategic planning, driving project delivery in collaboration with cross-functional stakeholders including business teams, enterprise architecture, cybersecurity, vendors, and auditors.
The ideal candidate brings deep technical expertise, strong business partnership skills, and a forward-looking mindset toward innovation, scalability, compliance, and lifecycle management across a diverse application landscape.

Key Responsibilities

• Serve as the IT business enablement lead for Business Applications spanning Finance, Procurement, Commercial, and other corporate functions, leveraging platforms such as SAP S/4HANA, SAP BTP, SAP Ariba, Anaplan, and other enterprise or SaaS solutions.
• Lead configuration, administration, and continuous improvement of applications with a focus on scalability, integration, automation, and user experience.
• Partner with business stakeholders to understand requirements and translate them into robust, scalable, and compliant technology solutions.
• Design, implement, and maintain secure integrations between enterprise systems and internal/external applications, ensuring data integrity and seamless process flow.
• Provide advanced Tier 2/3 application support, coordinating with managed service providers and vendors to ensure SLA adherence and continuous service improvement.
• Lead testing strategies including system integration testing, UAT, regression testing, and release/cutover planning for system upgrades and enhancements.
• Monitor system performance, availability, and data quality; proactively identify and drive improvements, optimization opportunities, and technical debt reduction.
• Support compliance and audit activities (SOX, GxP, and other regulatory requirements), ensuring proper documentation, controls, and audit readiness.
• Maintain comprehensive system documentation, knowledge articles, and user guides to support adoption and operational excellence.
  Provide regular updates on project delivery, system health, and enhancement roadmaps to IT and business stakeholders.
• Stay current with industry trends across Finance, Procurement, and Commercial technology landscapes, identifying opportunities for innovation and value creation.
• Act as a trusted advisor to IT and business leaders on system capabilities, risks, vendor performance, and transformation initiatives.

Requirements

• Bachelor’s degree in computer science, Information Systems, Finance or related field, or equivalent combination of education and experience.
• Relevant certifications such as SAP S/4HANA, SAP BTP, or Anaplan are preferred.
• PMP, Agile, or equivalent project management certifications are a plus.
• 10+ years of progressive experience in business application delivery, development, support.
• Experience supporting business functions such as Finance, Procurement, and/or Commercial systems
• Experience in Anaplan Project Implementations is strongly preferred.
• Strong hands-on experience with one or more platforms such as SAP S/4HANA, SAP BTP, SAP Ariba, Anaplan, or similar enterprise applications.
• Working knowledge of system integration methods (e.g., APIs, SFTP, middleware) and tools.
• Understanding Finance processes such as Finance Planning, Management & External Reporting, Capex Planning, Monthly Close Process, Reporting and Data Analytics.
• Experience with system compliance activities including SOX, GxP, and audit-readiness.
• Experience working with SaaS vendors and managing issue resolution through ticketing systems.
• Ability to operate effectively in a matrixed, cross-functional environment.
• Strong analytical, problem-solving, and troubleshooting capabilities.
• Customer-focused mindset with strong stakeholder engagement skills.
• Excellent communication and collaboration skills across technical and business audiences.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to high-quality deliverables.
• Knowledge of ITIL processes, incident, and change management practices preferred.
• Proactive mindset with a focus on continuous improvement and innovation.

#LI-FB1

#Li-Hybrid

Legend Biotech is seeking a Manager, Sample Management Operations as part of the Clinical Operations team based in Somerset, NJ.

Role Overview

The Sample Management Operations Manager is responsible for overseeing end-to-end sample management across Legend pipeline studies. The role strengthens visibility, accountability, and coordination across sites, CROs, central labs and specialty labs.

Key Responsibilities

• Manage the operating model for sample management across current and future studies.
  
• Map and standardize workflows across sites, CROs, central labs, specialty labs, the sample management vendor, and sponsor stakeholders.
  
• Create visibility into critical handoffs, chain of custody, issue resolution, reconciliation activities, and operational dependencies.
  
• Monitor operation trends and proactively identify operational risks and mitigation plans that reduce delayed, lost, or poorly coordinated samples.
  
• Serve as lead for sample tracking and oversight capabilities enabled through the sample management vendor.
  
• Work with study teams and external vendors to reduce delays, missing data, and operational burden at sites.
  
• Support readiness for inspections, audits, and quality reviews related to sample operations.
  
• Create playbooks, templates, and role clarity to support consistent execution across studies.
  
• Capture lessons learned and apply them to future study planning and execution.
  
• Performs other duties as required.
• Works closely with Sr. Director of Clinical Operations and collaborates with Clinical Operations, Data Management, QA, ITQA, central labs, specialty labs, CROs, sites, and other cross-functional stakeholders.

Requirements

• Minimum degree requirements of a bachelor’s degree (BA, BS) in scientific, health care, or related discipline. Advanced degree preferred.
• 7+ years of pharmaceutical, biotech, CRO, or related clinical research experience.
  
• Experience in clinical operations with exposure to sample management, lab operations, or related oversight functions required.
  
• Experience developing or improving complex operational workflows strongly preferred.
  
• Experience with central labs, specialty labs or sample tracking solutions preferred.
  
• Oncology, cell therapy, or early-phase clinical development experience preferred.
  
• Ability to travel as necessary (up to 10%).
• Effective oral, written, and interpersonal communication skills.
• Strong organizational, project management, and issue resolution skills.
  
• Ability to identify operational risk and develop practical mitigation strategies.
  
• Strong attention to detail while maintaining end-to-end process visibility.
  
• Computer literacy required (MS Word, MS Excel, MS PowerPoint, MS Project and applicable operational tools).
  
• Working knowledge of GCP, FDA, and ICH Guidelines.

#Li-AS1

#Li-Hybrid

Legend Biotech is seeking a Sr. Manager, Clinical Trial Operations Planning & Analytics as part of the Clinical Operations team based in Somerset, NJ.

Role Overview

The Sr. Manager, Clinical Trial Operations Planning & Analytics is responsible for the strategic planning and analytics capability to support current and future Legend pipeline studies. This role will establish scalable approaches for feasibility, site identification, study startup planning, forecasting, and trial performance analytics to improve predictability and enable earlier operational intervention. The position partners closely with Clinical Operations leadership and cross-functional stakeholders to determine and assess assumptions, refine strategy, and translate data into actionable operational decisions across the study lifecycle.

Key Responsibilities

• Lead development of standardized frameworks, tools, and processes for feasibility, site identification, enrollment forecasting, study startup planning, and predictive trial performance modeling across pipeline studies.
• Develop data-driven approaches to identify the right countries and sites globally to support activation and enrollment acceleration and to predict key operational outcomes such as startup timing, enrollment, and study completion.
• Build scenario models and planning outputs to support base and best case operational strategies and contingency planning.
• Establish contingency planning triggers, risk indicators, and escalation thresholds based on modeled performance risk.
• Partner with study teams, CROs, and cross-functional stakeholders to pressure-test trial assumptions and refine country and site strategies.
• Create and maintain dashboards and analytics to monitor startup, activation, enrollment, and delivery risk trends.
• Translate study and portfolio performance data into actionable insights and executive-ready recommendations for senior leadership.
• Support continuous refresh of assumptions as study conditions, portfolio priorities, and external dynamics evolve.
• Capture lessons learned and convert them into reusable planning tools, templates, and methodologies that improve cross-study consistency.
• Represent the function in internal planning discussions and external partner interactions related to feasibility, forecasting, and performance analytics.
• Performs other duties as required.
• Works closely with the Sr. Director and VP of Clinical Operations. Clinical Operations Capabilities & Scalability and collaborates with Clinical Operations study teams, Clinical Development, IT, ITQA Biostatistics, Regulatory, Project Management, Procurement, Finance, QA, and CRO/vendor.

Requirements

• Minimum degree requirements of a bachelor’s degree (BA, BS) in scientific, health care, data, or related discipline. Advanced degree preferred.
• 7+ years of pharmaceutical, biotech, CRO, or related clinical research experience; 10+ years preferred.
• Experience working with data sources to inform trial forecast modeling
• Experience in clinical operations planning, feasibility, study startup, operational analytics, or related functions required.
• Experience supporting global site identification, country strategy, or enrollment planning strongly preferred.
• Experience building dashboards, models, or analytics to support clinical trial execution preferred.
• Oncology, cell therapy, or early-phase clinical development experience preferred.
• Ability to travel as necessary (approximately 10%).
• Knowledge/familiarity with tools to enable trial forecasting and modeling.
• Strong critical thinking, analytical, strategic planning, and problem-solving skills.
• Effective oral, written, and interpersonal communication skills with strong presentation capability.
• Forward and critical thinker with ability to translate data into decisions.
• Strong organizational and project management skills and the ability to multitask.
• Computer literacy required (MS Word, MS Excel, MS PowerPoint, MS Project, and analytics/visualization tools).
• Working knowledge of GCP, FDA, and ICH Guidelines.

#Li-AS1

#Li-Hybrid

Legend Biotech is seeking a Sr. Master Data Governance Specialist as part of the Technical Operations team based in Raritan, NJ.

Role Overview

We are actively seeking a proficient Sr. Master Data Governance Specialist with a specific focus on SAP Extended Warehouse Management (EWM) master data and materials orchestration throughout the End-to-End Manufacturing & Supply lifecycle. This role is 
pivotal in leading the design and execution of the Global Manufacturing & Supply (GMS) data governance process, from material creation to consumption across Warehouse, Materials Planning, Work Centers, Bill of Materials / Recipes, Costing and Quality Inspection attributes. This role will partner with the IT team and collaborate in the design implementation of Legend's Master Data Management program. We are looking for a well-organized and process-oriented leader, with strong understanding of Manufacturing & Supply Chain Management operations, who can translate operational and technical data requirements into actionable programs and activities supporting execution of SAP day-to-day production processes. 

The ideal candidate has expertise in developing and implementing data process workflows, identification / segmentation of core manufacturing and material data objects, and expertise in deployment of SAP MDG, especially EWM master data and inclusive but not limited to MM, SD, FI, etc., particularly within the biotech industry. As the functional GMS Data Specialist, you will play a vital role in executing and overseeing the BUILD and RUN operational aspects of SAP data creation within Legend's Manufacturing network.

Your role will involve collaborating with cross-functional business teams, IT and SAP Integration partners to define and optimize business processes, create data migration/conversion activities, and ensure adherence to regulatory requirements, including SoX, and CFR Part 21 and GxP as applicable. By driving the successful delivery of SAP solutions, you will contribute to the seamless operation of critical data processes within Legend Biotech.

Key Responsibilities

Your primary role will be to design, implement, and deploy a global standard and data creation workflow process that supports GMS business activities, and in line with IT's MDG template.

• Utilize your extensive master data expertise to demonstrate a profound understanding of SAP EWM master data and configuration elements, MDG Materials, BOM, Recipes, MRP, MPS, Work Centers, Batch Management, Quality Inspection, Costing, among others.
• Collaborate with business stakeholders, collaboration partners, and business process owners to conduct comprehensive analysis on all GMS material management aspects addressing data creation, data quality, governance needs and dealing with all data interconnectivity with other systems.
• Build and drive plans to improve data practices for operational, reporting and analysis needs – Inclusive of development of processes, control, and best business 
  practices around data management.
• Build organization understanding of data lifecycles from creation to end use, working with subject matter experts in various business functions, operations, and 
  IT teams.
• Create and maintain process maps, data objects, and user guides, to ensure a comprehensive knowledge base.
• Manage and support all site-specific projects with respect to new product launches, alternate material sources, alternate BOM/recipes, etc. and collaborate on required 
  change control deliverables where applicable.
• Provide expert-level support for SAP MDG modules, addressing functional issues, incidents, and change requests. Work closely with the support team to prioritize and 
  resolve tickets efficiently.
• Oversee change management procedures, including business engagement, impact analysis, documentation review and approval, user testing reviews, and ensure smooth and controlled changes to minimize risks and disruptions associated with GMS activities.
• Identify opportunities for process improvement and optimization within the MDG areas, leveraging SAP functionalities and best practices to drive efficiency and effectiveness while maintaining regulatory compliance.
• Embrace and promote Agile principles and values within the team and projects, fostering a culture of continuous improvement and iterative development.
• Create an environment that encourages open communication, teamwork, and innovation, contributing to a positive and collaborative work culture.

Requirements

• Bachelor's degree in IT, Computer Sciences, Supply Chain Management, or a related Data & Analytics field.
• Minimum of 5 years' experience in SAP MDG - Material Master, Planning, Procurement, Vendors Data Objects, Customer, Vendor, etc.
• Minimum of +3 years developing and implementing MDM solutions and data governance processes, including hands-on design and configuration.
• Experience with leading business process reengineering and business process assessment.
• Exceptional communication and interpersonal skills, with the aptitude to effectively engage and influence stakeholders at all levels.
• Demonstrated capability to lead and manage cross-functional teams, fostering collaboration, and achieving high-performance outcomes; demonstrated ability to lead and manage change initiatives while driving organizational transformation.
• Advanced technical knowledge of SAP EWM Master Data specifically and in at least two (2) of the Production, Materials Management, and/or Quality modules.
  #Li-JT1
  #Li-Onsite

Legend Biotech is seeking a Sr. QA Validation Specialist, CSV & Equipment as part of the Quality team based in Raritan, NJ.

Role Overview

The Sr. QA Validation Specialist, CSV & Equipment role is an exempt level position with responsibilities for providing quality oversight over the validation and qualification activities for equipment, systems, computer systems, and processes within a cell therapy manufacturing plant to support both clinical and commercial requirements in a sterile GMP environment. This role will also provide oversight of technical, qualification, and validation activities including data or document review and approval as needed. This role will be responsible for reviewing and approving qualification protocols, reports, risk assessments, technical studies, and any associated documentation in support of computer systems validation, equipment, utilities, and facility qualification, process validation, shipping validation, and data integrity.

Key Responsibilities

• Provide quality and compliance oversight for computer systems validation, process validation, equipment, utilities, and facilities qualification, shipping validation, data integrity, and maintenance activities within the site
• Review and approve qualification/validation documentation (specifications, protocols, reports).
• Review and approve periodic review documentation for qualified equipment/systems (audit trails, user groups, system administration).
• Provide expertise and solutions to issues regarding qualification and validation strategies and documentation.
• Provides guidance on industry best practices, and quality requirements for maintaining a compliant state for all site systems.
• Assist in the development of validation and qualification related policies, procedures, templates, forms.
• Provides quality oversight on data integrity of systems, instruments, and equipment used at the site.
• Develops and evaluates quality processes and system standards to ensure compliance with applicable Legend standards, industry standards, and global regulations.
• Interacts with colleagues in Quality and Technical Services proactively to assess, and guide in the deployment of systems at the CAR-T Raritan Site.
• Review and approve change controls, SOPs, non-conformances, and CAPAs associated with qualification/validation execution and ensure effectiveness of related actions.
• Perform tasks in a manner consistent with the safety policies, quality systems, and cGMP requirements.
• Drive continuous improvement.
• Provide training and guidance to other members of the team.
• Other duties may be assigned, as necessary. 

Requirements

• A minimum of a Bachelor’s Degree in Science or equivalent technical discipline is required.
• 7+ years relevant work experience is required. It is preferable that the candidate have experience working in an aseptic manufacturing facility, preferably in quality assurance, manufacturing compliance, clinical quality, or cell therapy.
• Knowledge of cGMP regulations and FDA/EU guidance related to GMP manufacturing of biopharmaceuticals. Experience in supporting cell-based products is a plus.
• Strong knowledge of GxP compliance.
• Experience in cGMP regulatory body audits.
• Strong interpersonal and written/oral communication skills.
• Ability to quickly process complex information and make critical decisions with limited information.
• Ability to work independently and be responsible for a portfolio of ongoing projects.
• Ability to pay attention to details and follow procedures closely.
• Ability to identify and assess possible gaps and work collaboratively to address such issues.
• Must be highly organized and capable of working in a team environment with a positive attitude under minimal supervision.
• Experience reviewing/auditing GMP documentation.
• Strong proficiency with using Microsoft Office applications. 

#Li-RP1

#Li-Onsite

Legend Biotech is seeking a Senior Clinical Research Scientist as part of the Clinical Development team based in Somerset, NJ.

Role Overview

The Clinical Research Scientist (CS) in Clinical Development is an important role in the company supporting the development and life cycle of drug development projects. The Clinical Research Scientist will work closely with the Clinical Trial Lead/Medical Lead and Clinical Trial Manager to design and implement clinical trial protocols and manage sites, CROs and other associated work. In addition, the CS will support their manager to ensure program consistency & alignment across studies, working closely with cross-functional teams for achieving project goals, within timelines & with high quality. This clinical scientist will support early phase drug development in autoimmune indications.

Key Responsibilities

• Responsible to ensure the data review and cleaning activities meet the quality standards to support database locks in collaboration with data management and medical lead/clinical trial lead. Uses clinical and disease state knowledge to make recommendations for methods and strategy for data cleaning approach
• Collaborate with other functions to successfully support the planning and execution of clinical studies. Provides independent leadership of all areas requiring clinical input with oversight from the assigned Clinical Trial Lead/Medical Lead, and provides innovative and quality solutions for assigned problems and tasks.
• Provides clinical input and strategic recommendations for the planning and implementation of assigned clinical trial(s) including investigator selection, patient recruitment, feasibility questionnaire, training PowerPoints, and supporting Ethics committee submissions.
• Contributes to the strategic planning, preparation, and review of clinical documents (Protocol, ICFs, CSR, investigator brochure). May lead certain documents or sections of documents, including incorporation of input from other cross-functional team members.
• Provides clinical input and strategic recommendations for regulatory documents needed for all stages of assigned trial lifecycle (IND documentation, HA briefing books, BLAs, and Orphan Drug Applications).
• Responsible for clinical portions of key data management/statistical documents (eg: Case Report Forms, edit checks, data review plan and reports).
• Contribute to the planning and execution of external meetings and internal stakeholder meetings (e.g., Ad Boards, IMs, Governance, DMCs, Regulatory Authority, Dose Escalation meeting); responds to or triages questions for appropriate escalations. May have a speaking role on meetings when appropriate.
• Supports their manager when asked to contribute to harmonization between clinical trials and process improvement initiatives.
• May have the authority to make decisions related to issuing data cleaning queries and can decide whether there is a need to escalate for further discussion with the medical lead. They may also be delegated tasks from the clinical trial lead/medical lead for which they have decision making authority e.g. comment resolution when leading document creation.

Requirements

• At least a Bachelor’s degree in life science discipline.
• Bachelor’s degree with 4+ years’; or MS with 3+ years’; or PharmD/PhD with 2+ years of pharma experience in clinical development or related function.
• CAR-T cell therapy and/or autoimmune disease experience is a plus.
• Good interpersonal & communication skills, including oral, written and interpersonal.
• Ability to effectively manage conflicts and negotiations while providing impact and influence.
• Collaborative with the ability to operate across multiple geographies.
• Good leadership & organizational skills, analytical skills, and presentation skills.
• Creative problem-solving skills.
• Strong organizational and project management skill and the ability to multitask.
• Computer literacy required (MS word, MS excel, MS PowerPoint and MS Project).
• Oncology Therapeutic Experience preferred.
• Excellent working knowledge of GCP, FDA and ICH Guidelines.

#Li-JR1

#Li-Hybrid

At Factory Direct Enterprises LLC d/b/a Ashley (FDE), we are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves. This commitment is reflected in our competitive compensation, benefits, culture, and growth opportunities, all of which align with our vision of being the employer of choice in every community we serve. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

Who We Are: 

• #1 Selling Furniture Brand in the World
• #1 Retailer of Furniture and Bedding in the United States

As an industry leader, we offer the best compensation package in the furniture industry, including: 

• Competitive Base Salary range between $20 - $22 hourly rate based on qualifications and relevant experience.
• 401(k) Program with a company match.
• Paid Time Off and Holiday Pay, including your birthday.
• Medical, Dental, and Vision Benefits starting as low as $25 a week.
• Referral Bonuses: Earn up to $1,000 for referring qualified candidates for open positions
• Competitive Advantage: Eligibility for the FDE G3 Profit-Sharing Program, designed to reward disciplined execution, responsible growth, and shared company success through annual incentive payouts
  
  

Our Culture and Team Member Programs: At FDE, we pride ourselves on a culture of recognition and growth. We believe in investing in our team and value their feedback through programs like Employee Surveys. Our Ashley Cares programs highlight our commitment to our team, our guests, and our communities, including: 

• Hope to Dream: For every mattress sold, a portion of the proceeds is used to purchase and donate beds to children in need (ages 3-16).
• Give a Day: Every Team Member is encouraged to volunteer for one day per year with an approved organization, and we'll pay you for that day.
• Corporate Chaplains: Providing support in areas such as grief care, hospital visits, marriage and parenting support, aging parents, and stress management.
• Life Resources: Quarterly events supporting Team Members in areas like finances, relationships, health, and wellness.
• Team Member Relief Fund: Offering financial support for unexpected life events.
• SmartDollar: A FREE financial wellness program to help you budget, reduce debt, and save for the future.

The Home Delivery Lead is responsible for ensuring guests and vendors receive high level of support with regards to home damage claims and vendor billing, delivery routing and delivery paperwork.     

Essential Functions: 

The Home Delivery Lead ensures a seamless experience for guests and vendors by managing home damage claims, vendor billing, delivery routing, and associated paperwork. This role serves as a key point of contact for claims resolution and delivery operations, ensuring accuracy, timeliness, and alignment with FDE Core Values. 

Key Responsibilities: 

• Receive, review, and respond to Home Damage claims from guests and vendors on a daily basis. 

• Upload Home Damage claims into the SharePoint claims folder and track their status throughout the process. 

• Process Home Damage claims as Release Forms are received, maintaining clear communication with guests and vendors. 

• Ensure the Home Damage program is up-to-date, providing timely notifications to guests during the claims process. 

• Complete routing for guest sales orders using PackagAI routing software. 

• Collect and review daily Control Forms, calculate relevant data, and enter information into the Vendor billing worksheet. 

• Verify accuracy of data against established statistics and perform weekly reconciliations for vendor invoices. 

• Respond promptly to inquiries regarding delivery timeframes, Home Damage claims, and vendor invoice issues. 

• Ensure all daily delivery manifests are accurate and complete for load-out. 

• Maintain thorough and accurate documentation of all transactions and communications. 

• Participate in daily huddles, regular staff meetings, and required training sessions. 

• Perform additional tasks and duties as assigned in alignment with business needs. 

Schedule Expectations  

• Full-time, 40 hours per week. 

• Schedule determined by business necessity; weekend work (Saturday and Sunday) may be required. 

Education & Experience Requirements 

• Prior experience in the furniture or home delivery industry preferred. 

• High School Diploma or equivalent. 

• Strong verbal and written communication skills. 

• Basic computer proficiency; ability to quickly learn new systems. 

• Excellent organizational, prioritization, and problem-solving skills. 

• Ability to work effectively in a team environment. 

• Basic mathematical understanding for data entry and reconciliation tasks.

ABOUT THE POSITION, in the role of Site Coordinator, you provide on-site consultation and professional development to staff that fosters social thinking and increases physical activity through play-based learning. You will work directly with a designated school’s administration, teachers, and recess teams to provide expertise on Playworks best practices, as well as model and teach the strategies, games, and systems to develop and sustain a positive classroom and recess culture. In partnership with the school, Site Coordinators create opportunities for students and school staff to be active, learn leadership skills and conflict-resolution tools, and practice respectful behavior.

Here’s where you come in:

 Specifically, you will have Program Implementation, Coaching, and School Partnership duties as follows-

Program Implementation Duties

• Plan and implement a consultative play-based program at two to four public elementary schools.
• Coordination with administration, educators, and recess teams for scheduling programmatic delivery in person or virtually. 
• Collect and maintain paperwork, including organizing and updating daily, weekly, and monthly schedules, meeting agendas, notes, and data.
• Maintain communication between Playworks staff, school staff, teachers, and volunteers.
• Plan and implement the learning and training required for recess staff members.
• Deliver onsite coaching, consultation, and modeling to School Personnel regarding implementation of the following components.
• Recess - With School Personnel, create and coach recess staff to develop a safe, positive, and healthy recess experience.  
• Student leadership program – With School Personnel, organize an in-person “Junior Coach” student leadership program by facilitating training and coaching staff to supervise and manage Junior Coach roles in the classroom and at recess.
• Instructional classes (Class Game Time) - Coordinate and lead in-person instructional classes for elementary-grade students and their teacher, focusing on skills building, cooperative games, and recess activities.

Coaching Duties:

• Model Playworks core values, program implementation, group management, and rapport-building strategies for School Personnel.
• Provide school personnel with action plans, feedback, and resources regarding program implementation.
• Lead monthly meetings with school personnel to discuss best practices for program implementation and program quality goals.
• Provide the Playworks Program Manager with observation notes and program strategy to improve program quality and align with school priorities.
• Facilitate training(s) with the Program Manager for school staff.

School Partnership Duties:

• Consistently represent Playworks’ brand in a professional manner.
• Design a program schedule with input and support from the school administration.
• Communicate with school administration regarding program implementation logistics and management support needs.
• Facilitate the school’s transition to other Playworks training, programs, and products in preparation for the future school year.
• Showcase Playworks services to additional prospective schools to support an existing school recruitment strategy for growing partnerships within the region.
• Participate in opportunities to become a certified trainer in Playworks Pro services.

Administrative Duties:

• Provide timely client communication, proactive internal Playworks communication, and timely reporting.
• Collect and maintain paperwork, including organizing daily, weekly, and monthly schedules, timesheets, and mileage reports.
• Support school recruitment administration that may include school contact research, analyzing outreach data, attending local conferences, and resource fairs.
• Provide the Playworks Program Manager with weekly observational updates on program quality and partner in consultation priorities to schools.

WHO YOU ARE

• Highly organized. You are great at multitasking and at managing your time across multiple priorities.
• Detail-oriented. You catch the little things and think it’s a big deal. You understand that every word you write to an external audience is a reflection on Playworks.
• Self-starter. You set clear goals and follow through with flexible and creative problem-solving. You can work independently with minimal supervision. You also seek and incorporate feedback from your colleagues.
• Collaborative: You are not afraid to ask questions. You openly communicate with teams and departments outside your own, facilitating collaboration and serving as a thought partner to members of the entire organization.
• Relationship Builder. You have the ability to manage, motivate, and develop diverse individuals and teams, knowing how to meet an individual's unique needs. You also thrive in situations where you are developing and maintaining external relationships and partnerships.
• Problem Solver: You thrive in an environment characterized by significant growth, diversity, and constant change.

Required Skills & Experience

• Proven organizational skills in the production of timely planning and deliverables such as program plans, reports, and observational notes.
• Extensive knowledge of youth development principles and practices
• At least 2 years of experience working directly with small and large groups of children.
• Experience working collaboratively with adults and facilitating training for adults.
• Strong written and oral communication and presentation skills with the ability to facilitate small and large group presentations.
• Experience in establishing and maintaining professional relationships with internal leadership and teams and external clients through excellent interpersonal skills and professionalism.
• Experience interacting with diverse communities and the ability to integrate into school communities.
• Knowledge of computer and internet-based programs, especially Microsoft Office (Word, Excel, and PowerPoint), Google Drive, and virtual meeting platforms such as Google Meets and Zoom.
• This position requires travel to various regional locations. School sites may be widely dispersed in the city/region; therefore, daily access to reliable transportation is required.
• Requires flexibility to readily adapt to a changing environment.

Compensation & Benefits:

Playworks offers the full package - great benefits, a fun place to work and an opportunity to grow professionally.

• This is a full-time, salaried, exempt position
• At Playworks, our starting salary takes into consideration internal pay scales, geographic pay differential, and robust external market data. We highly value transparency in compensation and are therefore committed to adhering to established compensation pay points. The starting salary for this position is $49,400/yr.
• A comprehensive benefits package, including medical, dental, vision, disability, 401(k) plans with employer match of up to 1% of salary, life insurance, employee-funded pre-tax health, and child care spending accounts.
• Generous Flex PTO policy, paid sick and holiday leave

This is a hands-on, creative, playful, and fun-loving place to work, all while contributing to the success of our nation’s youth. So if you're ready to immerse yourself in the education sector, working on a rewarding set of challenges, and if you've got the skills, experience, passion, and a team spirit, apply!

Please include:

• A cover letter describing your interest in Playworks and how your experience has prepared you for this role.
• Resume.
• References will be requested.

Service Environment: This position operates in both school and office environments, indoors and outdoors. The position interacts with children on playgrounds and in classrooms daily. 

Typical physical and mental demands:

This position requires sufficient physical ability and mobility to stand for extended periods at times; walk on a school site in various weather conditions; to climb stairs at some sites; to occasionally stoop, bend, kneel, crouch, reach, and twist and, dependent on assignment the employee may occasionally lift, push, pull and/or move up to 50 pounds.

ABOUT PLAYWORKS: At Playworks, we believe in the power of play to bring out the best in every kid. We create a place for every kid on the playground to get active, build valuable skills, connect, and have fun. We partner with schools, districts, and after-school programs to provide a service or mix of services, including on-site coaches, professional training for school staff who support recess, and consultative partnerships. 

As an equal opportunity program, Playworks encourages applications from all individuals regardless of age, gender, gender identity/expression, race, ethnicity, sexual orientation, religion, faith, marital status, physical ability, or any other legally protected basis. Playworks evaluates all candidates for employment, volunteering opportunities, or board service on a merit basis.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board
• Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education 
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Hoboken, NJ office.

Simtra BioPharma Solutions (Simtra) is a world-class Contract Development Manufacturing Organization, partnering with pharmaceutical and biotech companies to bring their sterile injectable products to market. With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization.  

Our product types include biologics and small molecules, cytotoxics, highly potent compounds, diluents for reconstitution and vaccines – which are all directly injected into patients worldwide.  As such, there is a strong emphasis on quality and continuous improvement at Simtra.  We hold ourselves to the highest quality and regulatory standards.

While our primary focus is cGMP manufacturing, we offer many support services including formulation and development, lyophilization optimization, global regulatory support and secondary packaging.  Our teams are driven to help clients scale, innovate and bring life-changing medicines to patients worldwide.

Why join Team Simtra? Because we:

Make it HAPPEN – We bring a growth mindset to every opportunity, developing new skillsets and exceeding our expectations and those of our customers.

Make it TOGETHER – We work as one, respecting each voice and tapping into our unique strengths across teams—so we can solve problems in new ways.

Make it RIGHT – We hold ourselves to a high standard of excellence, fulfilling our commitments to the customer, their patients, and our team members.

Make it COUNT – We take pride in our day-to-day work, knowing the impact we make – taking on challenges big and small to improve patient health.

Senior Desktop Engineer and Executive Support

Overall: The Senior Desktop Engineer and Executive Support serves as the primary Endpoint Manager, responsible for managing all endpoint devices using Microsoft Intune and SCCM to ensure security, compliance, and optimal performance. This role requires deep expertise in Windows operating systems, including registry management, Autopilot, Active Directory (AD), and group policies. The position emphasizes endpoint security, efficient deployment strategies, and enterprise device reliability. Additionally, the Senior Desktop Engineer acts as the on-site technical expert at our Global Headquarters in Parsippany, NJ, providing white-glove IT support to executive leadership and efficient IT support to corporate employees on-site and remotely.

Key Responsibilities:

1. Endpoint & Device Management:
• Serve as the primary Endpoint Engineer, managing endpoints with Intune and SCCM.
• Develop, design and support our desktop image, autopilot deployment scripts, and group policies to fully control, secure, and manage our desktop and workstation environments.
• Oversee application deployment for Win32, MSI, and line-of-business apps.
• Monitor device health, troubleshoot, and resolve issues proactively.
2. Windows Operating System Expertise:
• Manage Windows OS, including registry settings, updates, and servicing models.
• Create and manage GPOs for user and device configurations.
• Administer endpoints in Active Directory and Azure AD.
• Troubleshoot advanced OS issues, including performance and compatibility.
3. Security and Compliance:
• Manage endpoint security tools (Defender, BitLocker, AppLocker).
• Ensure compliance with frameworks like NIST and ISO 27001.
• Configure Conditional Access policies integrated with Intune and Azure AD.
4. Executive & VIP Support:
• Provide white-glove IT support to executive leadership.
• Quickly resolve critical issues and act as a trusted advisor for VIP users.
5. Corporate IT Support:
• Resolve technical issues for on-site and remote corporate employees.
• Troubleshoot hardware and software problems efficiently.
6. Automation and Scripting
• Use PowerShell to automate endpoint tasks, app packaging, and deployments.
• Develop scripts to improve efficiency and resolve recurring issues.
7. Audio/Visual & Collaboration Tools:
• Manage AV systems, including Teams Rooms, for events and meetings.
• Test and monitor AV readiness and support high-profile events.
• Ensure seamless integration of M365 tools like Teams and OneDrive.
8. Incident & Problem Management:
• Serve as the primary interface to Microsoft for Windows and desktop-related issues.
• Provide Level 3/4 support, collaborating with IT teams and vendors.
• Identify recurring problems and implement long-term solutions.
9. Infrastructure & Networking:
• Maintain local network infrastructure and perform server administration to ensure the reliability, security, and optimal performance of critical IT systems.
10. Project Management
• Build and maintain strong relationships with corporate users, including executive leadership
• Lead endpoint refreshes, rollouts, and migrations.
• Work with teams to implement new endpoint policies and technologies.

Candidate Requirements:

• Bachelor’s degree (Preferred) in information technology, Computer Science, or a related field.
• Certifications (Preferred): Microsoft Certified (Endpoint, M365, Azure, and/or Teams), ITIL Foundation; CompTIA A+, Network+, Security+
• 8+ years of experience in IT support roles, with at least 3+ years focused on endpoint management using Intune and SCCM
• Extensive expertise in:
• Microsoft Intune: Enrollment, compliance policies, Autopilot, and Conditional Access.
• SCCM: Imaging, application packaging, and software/patch deployment.
• Windows OS: Registry, updates, GPOs, Active Directory, and troubleshooting.
• Endpoint security tools: Windows Defender, BitLocker, AppLocker.
• Strong PowerShell scripting skills for automation and efficiency.
• Strong knowledge of networking, including DNS, DHCP, and VPN for endpoint connectivity.
• Experience with ServiceNow or similar ITSM tools, and remote support technologies
• Exceptional problem-solving skills and ability to handle high-pressure situations.
• Excellent communication and interpersonal skills, with experience supporting executives
• Highly organized and detail-oriented, with the ability to manage multiple priorities effectively.

Why Join Us?
As the Lead IT Support Engineer, you’ll play a crucial role in shaping the technology experience for our executive leadership and broader employee base. This is an exciting opportunity to drive impactful IT initiatives in a fast-paced, biopharma environment.

In return, you’ll be eligible for [1]:

• Day One Benefits
  • Medical & Dental Coverage
  • Flexible Spending Accounts
  • Life and AD&D Insurance
  • Supplemental Life Insurance
    • Spouse Life Insurance
    • Child Life Insurance
  • 401(k) Retirement Savings Plan with Company Match
  • Time Off Program
    • Paid Holidays
    • Paid Time Off
    • Paid Parental Leave and more
  • Adoption Reimbursement Program
  • Education Assistance Program
  • Employee Assistance Program
  • Community and Volunteer Service Program
• Additional Benefits
  • Short and Long-Term Disability Insurance
  • Voluntary Insurance Benefits
    • Vision Coverage
    • Accident
    • Critical Illness
    • Hospital Indemnity Insurance
    • Identity Theft Protection
    • Legal and more
  • Onsite Campus Amenities
    • Workout Facility
    • Cafeteria
    • Credit Union

[1] Current benefit offerings are in effect through 12/31/26

The pay range reflected represents what we reasonably expect to pay for this job.  The pay offered will depend on factors such as the candidate’s education, experience, skills and geographical location.  In addition to base pay, employees are eligible to participate in an annual bonus plan and employee ownership plan.  Eligible employees also receive a comprehensive and highly competitive benefits package, including a variety of health, retirement, caregiving, emotional wellbeing, and other flexible benefits – plus elective options to support the diverse needs of our workforce.

Salary Range – New Jersey

$120,000 - $135,000 annually.

Disclaimer

This job description is intended to provide the minimum knowledge, skills and abilities necessary to perform the job.  It may not be inclusive of all the duties and responsibilities of the job.  Simtra reserves the right to make modifications based on business requirements.

Equal Employment Opportunity

Simtra is proud to be an equal opportunity employer. Simtra evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                            
EEO is the Law 
EEO is the law - Poster Supplement 
Pay Transparency Policy

Data Privacy

To learn more about Simtra's approach to data privacy, please review the Simtra Recruitment Platform Global Privacy Policy:

https://biopharmasolutions.baxter.com/simtra-recruitment-platform-privacy-policy

POSITION SUMMARY: 

We are seeking an experienced Inside Sales Training Specialist to design, implement, and manage training initiatives that support the success of our Patient Coordinator (ISS) team. This role is pivotal in ensuring team members have the knowledge, tools, and skills to deliver an exceptional patient experience and new-hire ramp or remediation training where reps are expected to meet productivity targets within a defined timeframe. The Training Specialist will focus on identifying training needs, developing programs, and measuring the impact of these initiatives to foster a culture of continuous improvement and professional development.

This position emphasizes collaboration with leadership and cross-functional teams to align training efforts with business objectives, improve productivity, and enhance overall team performance.

PRIMARY RESPONSIBILITIES:

• Collaborate with supervisors, leadership, and team members to identify training gaps and requirements for new hires and existing employees.
• Use data and performance reviews to report back to management of training programs that address individual and team development areas.
• Deliver engaging, comprehensive training programs, including onboarding, policy updates, and role-specific development.
• Employ various training methods, including e-learning, workshops, one-on-one coaching, and simulations.
• Oversee assigned training activities, track completion rates, and ensure programs meet quality and compliance standards.
• Develop and maintain Standard Operating Procedures (SOPs) and training documentation.
• Report on training effectiveness through key performance indicators (KPIs), feedback surveys, and performance data.
• Conduct quality verbal and written communications reviews, providing detailed feedback to improve accuracy, professionalism, and adherence to processes.
• Stay updated on industry best practices, training trends, and emerging technologies to enhance the training strategy.
• Actively participate in process improvement initiatives to align training efforts with organizational goals.
• Partner with leadership and other departments to ensure training aligns with patient success strategies and initiatives.
• Share training outcomes and progress with stakeholders through detailed reports and presentations.
• Resolve any specific problems and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments, and best practices
• Maintain and communicate training key performance indicators (KPIs) to leadership

QUALIFICATIONS:

• Bachelor’s degree in education or related field is preferred
• Bilingual - English and Spanish
• 3+ years of experience leading training programs
• Track record in designing and executing successful training programs
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc.)
• Excellent communication and leadership skills
• Strong writing and record-keeping ability for reports and training manuals
• Good computer and database skills
• Background in medical billing preferred

KNOWLEDGE, SKILLS, AND ABILITIES:

• Personally delivering training for inside sales or call-center sales teams with high daily call volumes
• Training reps on call-flow execution (opening, discovery, objection handling, close) using live calls or call recordings
• Coaching in a metrics-driven environment (e.g., conversion rate, talk time, adherence, close rate, revenue per call)
• New-hire ramp or remediation training where reps are expected to meet productivity targets within a defined timeframe
• Hypothesis-driven
• Passion for driving a positive patient experience
• Superior problem-solving skills
• Close attention to detail 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to work on multiple tasks and prioritize work
• Must be willing to work extended hours as necessary
• Ability to work cross-functionally as a team

PHYSICAL DEMANDS & WORK ENVIRONMENT:

This position requires the ability to use a computer keyboard, interact with service providers, and communicate over the telephone and videoconferencing. The ideal candidate will also be expected to work outside normal business hours, including weekends, if deemed necessary.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

At VEG, we don’t just hire assistants—we grow future emergency rockstars. As an Emergency Veterinary Assistant, you’ll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You’ll be there for everything—the triage, the treatments, and the tail wags. You’re embarking on a path where careers start, grow, and thrive. Whether you’re on your way to becoming a credentialed technician or exploring where your passion can take you, we’ll say yes to your growth every step of the way.

WHAT YOU’LL DO*

• Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care
• Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support
• Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases
• Set up and manage IV fluids, blood transfusions, and medication administration
• Assist during every moment of care: outpatient or inpatient, exam room to treatment area
• Join patient rounds and stay close to the clinical picture to ensure continuity of care
• Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!)
• Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways

*As permitted by state law

WHAT YOU NEED

• High school diploma or equivalent required
• Enrolled in an AVMA-accredited veterinary technology program a plus
• 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!)
• Basic computer skills and an understanding of practice management software and electronic medical record keeping
• Excellent communicator when collaborating with pet parents and your team
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital demands
• Ability to work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match ($18.50/hr-$39/hr)
• Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

At VEG, we don’t just hire assistants—we grow future emergency rockstars. As an Emergency Veterinary Assistant, you’ll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You’ll be there for everything—the triage, the treatments, and the tail wags. You’re embarking on a path where careers start, grow, and thrive. Whether you’re on your way to becoming a credentialed technician or exploring where your passion can take you, we’ll say yes to your growth every step of the way.

WHAT YOU’LL DO*

• Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care
• Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support
• Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases
• Set up and manage IV fluids, blood transfusions, and medication administration
• Assist during every moment of care: outpatient or inpatient, exam room to treatment area
• Join patient rounds and stay close to the clinical picture to ensure continuity of care
• Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!)
• Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways

*As permitted by state law

WHAT YOU NEED

• High school diploma or equivalent required
• Enrolled in an AVMA-accredited veterinary technology program a plus
• 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!)
• Basic computer skills and an understanding of practice management software and electronic medical record keeping
• Excellent communicator when collaborating with pet parents and your team
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital demands
• Ability to work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match ($18.50/hr-$39/hr)
• Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

At VEG, we don’t just hire assistants—we grow future emergency rockstars. As an Emergency Veterinary Assistant, you’ll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You’ll be there for everything—the triage, the treatments, and the tail wags. You’re embarking on a path where careers start, grow, and thrive. Whether you’re on your way to becoming a credentialed technician or exploring where your passion can take you, we’ll say yes to your growth every step of the way.

WHAT YOU’LL DO*

• Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care
• Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support
• Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases
• Set up and manage IV fluids, blood transfusions, and medication administration
• Assist during every moment of care: outpatient or inpatient, exam room to treatment area
• Join patient rounds and stay close to the clinical picture to ensure continuity of care
• Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!)
• Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways

*As permitted by state law

WHAT YOU NEED

• High school diploma or equivalent required
• Enrolled in an AVMA-accredited veterinary technology program a plus
• 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!)
• Basic computer skills and an understanding of practice management software and electronic medical record keeping
• Excellent communicator when collaborating with pet parents and your team
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital demands
• Ability to work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match ($18.50/hr-$39/hr)
• Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

At VEG, we don’t just hire assistants—we grow future emergency rockstars. As a part-time Emergency Veterinary Assistant, you’ll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You’ll be there for everything—the triage, the treatments, and the tail wags. You’re embarking on a path where careers start, grow, and thrive. Whether you’re on your way to becoming a credentialed technician or exploring where your passion can take you, we’ll say yes to your growth every step of the way.

WHAT YOU’LL DO*

• Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care
• Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support
• Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases
• Set up and manage IV fluids, blood transfusions, and medication administration
• Assist during every moment of care: outpatient or inpatient, exam room to treatment area.
• Join patient rounds and stay close to the clinical picture to ensure continuity of care.
• Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!)
• Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways

*As permitted by state law

WHAT YOU NEED

• High school diploma or equivalent required
• Enrolled in an AVMA-accredited veterinary technology program a plus
• 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!)
• Basic computer skills and an understanding of practice management software and electronic medical record keeping 
• Excellent communicator when collaborating with pet parents and your team
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation ($18.50/hr-$39/hr)
• A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend (No really!). Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from triage to discharge
• Bring the meds, the monitoring, and the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match ($25/hr-$44/hr)
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

At VEG, we don’t just hire assistants—we grow future emergency rockstars. As a per diem Emergency Veterinary Assistant, you’ll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You’ll be there for everything—the triage, the treatments, and the tail wags. You’re embarking on a path where careers start, grow, and thrive. Whether you’re on your way to becoming a credentialed technician or exploring where your passion can take you, we’ll say yes to your growth every step of the way.

WHAT YOU’LL DO*

• Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care
• Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support
• Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases
• Set up and manage IV fluids, blood transfusions, and medication administration
• Assist during every moment of care: outpatient or inpatient, exam room to treatment area.
• Join patient rounds and stay close to the clinical picture to ensure continuity of care.
• Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!)
• Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways

*As permitted by state law

WHAT YOU NEED

• High school diploma or equivalent required
• Enrolled in an AVMA-accredited veterinary technology program a plus
• 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!)
• Basic computer skills and an understanding of practice management software and electronic medical record keeping
• Excellent communicator when collaborating with pet parents and your team
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation ($18.50/hr-$39/hr)
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from first triage to discharge
• Bring the meds, the monitoring, the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation.
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation ($25-44hr)
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

At VEG, we don’t just hire assistants—we grow future emergency rockstars. As a per diem Emergency Veterinary Assistant, you’ll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You’ll be there for everything—the triage, the treatments, and the tail wags. You’re embarking on a path where careers start, grow, and thrive. Whether you’re on your way to becoming a credentialed technician or exploring where your passion can take you, we’ll say yes to your growth every step of the way.

WHAT YOU’LL DO*

• Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care
• Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support
• Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases
• Set up and manage IV fluids, blood transfusions, and medication administration
• Assist during every moment of care: outpatient or inpatient, exam room to treatment area.
• Join patient rounds and stay close to the clinical picture to ensure continuity of care.
• Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!)
• Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways

*As permitted by state law

WHAT YOU NEED

• High school diploma or equivalent required
• Enrolled in an AVMA-accredited veterinary technology program a plus
• 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!)
• Basic computer skills and an understanding of practice management software and electronic medical record keeping
• Excellent communicator when collaborating with pet parents and your team
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation ($18.50-39/hr)
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from triage to discharge
• Bring the meds, the monitoring, and the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match ($25-44/hr)
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 

WHAT YOU’LL DO

• Greet every customer with warmth and urgency, whether in person, over the phone, or online
• Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
• Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
• Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
• Keep nurses and doctors updated on customer needs for a seamless care experience.
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately while protecting personal and financial information
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED 

• 2+ years of experience in a customer service role 
• Advanced knowledge in computer programs and practice management software 
• Highly organized, with strong attention to detail 
• A strong communicator; able to interact positively with anyone and everyone 
• A strong multitasker, able to thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly 
• Adaptable and amenable in high stakes environments 
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types  

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match ($22-26/hr)
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

As a Certified Medical Assistant, you will:

• Partner with Providers before, during, and after visits to support patient care.
• Be the friendly, trusted face members rely on during visits, helping with translation, gathering information, taking vitals, and answering questions.
• Perform phlebotomy and other essential medical tasks as directed by the Provider.
• Help close care gaps, review consent forms, and keep documentation accurate.
• Coordinate through electronic health records (EHR) systems.
• Maintain medical supplies and ensure smooth, well-prepared visits.
• Support outreach efforts to schedule visits and strengthen patient engagement.
• Drive independently or with the provider to patient visits.

You should get in touch if:

• You hold an active Medical Assistant certification (CMA, RMA, or CCMA) from an accredited program.
• You have at least 1 year of healthcare experience (home-based care a plus).
• You have a Basic Life Support (BLS) certification (or ability to obtain within 30 days of hire).
• You have a valid driver’s license and reliable transportation.
• You have basic computer proficiency; and are comfortable with documentation in electronic medical records (EMRs).
• You are able to walk up 3 flights of stairs and carry up to 40 lbs. of equipment.
• You are fluent in both English and Spanish, with strong verbal and written communication skills (preferred but not required).

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as company holidays, access to mental health resources, and a generous time-off policy.
• Full-time hourly employees accrue up to 18 days of vacation per year.
• Clover recognizes 10 federal holidays, including New Year's Day, Juneteenth, and Christmas. There are also 4 additional paid holidays, and 1 floating holiday.
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Reimbursement for office setup expenses
• Monthly internet stipend
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

As a Certified Medical Assistant, you will:

• Partner with Providers before, during, and after visits to support patient care.
• Be the friendly, trusted face members rely on during visits, helping with translation, gathering information, taking vitals, and answering questions.
• Perform phlebotomy and other essential medical tasks as directed by the Provider.
• Help close care gaps, review consent forms, and keep documentation accurate.
• Coordinate through electronic health records (EHR) systems.
• Maintain medical supplies and ensure smooth, well-prepared visits.
• Support outreach efforts to schedule visits and strengthen patient engagement.
• Drive independently or with the provider to patient visits.

You should get in touch if:

• You hold an active Medical Assistant certification (CMA, RMA, or CCMA) from an accredited program.
• You have at least 1 year of healthcare experience (home-based care a plus).
• You have a Basic Life Support (BLS) certification (or ability to obtain within 30 days of hire).
• You are fluent in both English and Spanish, with strong verbal and written communication skills (required).
• You have a valid driver’s license and reliable transportation.
• You have basic computer proficiency; and are comfortable with documentation in electronic medical records (EMRs).
• You are able to walk up 3 flights of stairs and carry up to 40 lbs. of equipment.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as company holidays, access to mental health resources, and a generous time-off policy.
• Full-time hourly employees accrue up to 18 days of vacation per year.
• Clover recognizes 10 federal holidays, including New Year's Day, Juneteenth, and Christmas. There are also 4 additional paid holidays, and 1 floating holiday.
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Reimbursement for office setup expenses
• Monthly internet stipend
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

As a Certified Medical Assistant, you will:

• Partner with Providers before, during, and after visits to support patient care.
• Be the friendly, trusted face members rely on during visits, helping with translation, gathering information, taking vitals, and answering questions.
• Perform phlebotomy and other essential medical tasks as directed by the Provider.
• Help close care gaps, review consent forms, and keep documentation accurate.
• Coordinate through electronic health records (EHR) systems.
• Maintain medical supplies and ensure smooth, well-prepared visits.
• Support outreach efforts to schedule visits and strengthen patient engagement.
• Drive independently or with the provider to patient visits.

You should get in touch if:

• You hold an active Medical Assistant certification (CMA, RMA, or CCMA) from an accredited program.
• You have at least 1 year of healthcare experience (home-based care a plus).
• You have a Basic Life Support (BLS) certification (or ability to obtain within 30 days of hire).
• You are fluent in both English and Spanish, with strong verbal and written communication skills (required).
• You have a valid driver’s license and reliable transportation.
• You have basic computer proficiency; and are comfortable with documentation in electronic medical records (EMRs).
• You are able to walk up 3 flights of stairs and carry up to 40 lbs. of equipment.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Support for Our Clinicians: Professional liability (malpractice) coverage, Clover-branded scrubs, Personal Protective Equipment (PPE), mileage reimbursement at the IRS rate, license and certification renewal reimbursement, and WiFi reimbursement for select roles.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as company holidays, access to mental health resources, and a generous time-off policy.
• Full-time employees accrue up to 18 days of vacation per year.
• Clover recognizes 10 federal holidays, including New Year's Day, Juneteenth, and Christmas. There are also 4 additional paid holidays, and 1 floating holiday.
• Professional Development: Developing internal talent is a priority for Clover. We offer paid Continuing Medical Education (CME) days, a role-based CME allowance, learning programs, mentorship, and regular performance feedback and reviews.

Additional Perks:

• Reimbursement for office setup expenses
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-ONSITE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

At VEG, we don’t just hire assistants—we grow future emergency rockstars. As an Emergency Veterinary Assistant, you’ll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You’ll be there for everything—the triage, the treatments, and the tail wags. You’re embarking on a path where careers start, grow, and thrive. Whether you’re on your way to becoming a credentialed technician or exploring where your passion can take you, we’ll say yes to your growth every step of the way.

WHAT YOU’LL DO*

• Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care
• Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support
• Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases
• Set up and manage IV fluids, blood transfusions, and medication administration
• Assist during every moment of care: outpatient or inpatient, exam room to treatment area
• Join patient rounds and stay close to the clinical picture to ensure continuity of care
• Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!)
• Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways

*As permitted by state law

WHAT YOU NEED

• High school diploma or equivalent required
• Enrolled in an AVMA-accredited veterinary technology program a plus
• 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!)
• Basic computer skills and an understanding of practice management software and electronic medical record keeping
• Excellent communicator when collaborating with pet parents and your team
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital demands
• Ability to work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation ($18.50/hr-$39/hr), including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from triage to discharge
• Bring the meds, the monitoring, and the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation ($25/hr-$62/hr), including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from first triage to discharge
• Bring the meds, the monitoring, the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation.
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation ($25/hr-$44/hr)
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

At VEG, we don’t just hire assistants—we grow future emergency rockstars. As a per diem Emergency Veterinary Assistant, you’ll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You’ll be there for everything—the triage, the treatments, and the tail wags. You’re embarking on a path where careers start, grow, and thrive. Whether you’re on your way to becoming a credentialed technician or exploring where your passion can take you, we’ll say yes to your growth every step of the way.

WHAT YOU’LL DO*

• Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care
• Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support
• Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases
• Set up and manage IV fluids, blood transfusions, and medication administration
• Assist during every moment of care: outpatient or inpatient, exam room to treatment area.
• Join patient rounds and stay close to the clinical picture to ensure continuity of care.
• Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!)
• Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways

*As permitted by state law

WHAT YOU NEED

• High school diploma or equivalent required
• Enrolled in an AVMA-accredited veterinary technology program a plus
• 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!)
• Basic computer skills and an understanding of practice management software and electronic medical record keeping
• Excellent communicator when collaborating with pet parents and your team
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation ($18.50/hr-$39/hr)
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a part-time Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from first triage to discharge
• Bring the meds, the monitoring, the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation.
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation($25/hr-$44/hr)
• A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend (No really!). Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend.
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

WHO WE ARE

VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a “customer first” mentality and a true, employee-centric work environment. 

TALENT + CULTURE AT VEG

At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we’re aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we’re ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, “yes.” We do the same and more for our teams. In fact, VEG is one of this year’s nominees for INC Magazine’s Best Places to Work!

FOCUS

To apply a patient-centered approach while performing treatments, making patient assessments, and all other aspects of patient care. This role will promote learning and growth as an emergency veterinary technician, providing opportunities for advancement towards a Veterinary Technician Specialist certification and participating in the coordination of care. Veterinary technicians autonomously function using critical thinking and leadership to carry out patient treatment plans in coordination with the veterinary team.

WHO WE NEED

You are a credentialed veterinary technician. You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You’re happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team.

WHAT YOU CAN EXPECT TO DO

All clinical team members:

• Treat each patient and customer with the highest level of compassion & care.

• Perform basic to intermediate nursing care tasks, patient monitoring, and treatments.

• Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients.

• Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications.

• Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy.

• Contribute to incoming outpatient care and ongoing inpatient care.

• Participate in giving and receiving patient rounds to ensure continuity of care.

• Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer.

• Collect samples and perform diagnostic tests including in-house & point-of-care tests and diagnostic imaging.

• Perform nursing care tasks such as placing and/or maintaining urinary catheters, nasoenteral tubes, nasal oxygen tubes, chest and abdominal tubes.

• Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques.

Veterinary technicians additionally perform:

• Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk.

• Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization.

• Perform advanced diagnostic techniques including ultrasonography and paracentesis,

• Participate in formulating treatment, anesthetic, and nursing care plans.

• Conduct treatments using clinical decision-making skills according to protocolized plans.

• Aid in managing patient care workload to ensure the patients are receiving uncompromised care.

• Coach and guide veterinary assistants and veterinary nurses to perform clinical tasks to maintain standards of care and encourage growth.

• Collaborate and share knowledge with teammates to ensure optimal patient care.

• Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as VTS certification, trainer role, coordination of care, community outreach, and leadership.

WHAT YOU NEED

• High school diploma or equivalent

• Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice.

• Veterinary technician specialist (VTS) certification will receive additional considerations in practice role and compensation.

• Basic computer skills to use practice management, electronic medical record, and collaboration software.

• 1+ years of experience in a veterinary technician role. Experience in emergency or specialty medicine preferred.

• Excellent communication skills (written, verbal and electronic) with the team and with customers

• Fine motor skills adequate for utilizing hospital equipment necessary daily such as syringes, electric clippers, computers, surgery instruments, monitors, diagnostic equipment, etc.

• Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance.

WHY YOU SHOULD CHOOSE US

Because emergency is all we do, so we do it best! We also offer:

• Industry-leading‌ ‌compensation‌ ($25/hr-$62/hr)

• Something new every day - you’ll never be bored in emergency medicine

• We build our hospitals from scratch. You’ll be using all of the latest equipment and technology.

• Generous employee pet discount

• Referral rewards - tell your friends why they should come work for VEG too!

• Health‌, Vision, and Dental ‌Insurance‌ ‌ ‌

• 401K‌ ‌w/‌ ‌company‌ ‌match‌

• Paid‌ ‌parental‌ ‌leave‌ ‌-‌ ‌10‌ ‌weeks‌ ‌of‌ ‌paid‌ ‌leave‌ ‌at‌ ‌100%‌ ‌of‌ ‌regular‌ ‌salary‌ ‌

• Unlimited‌ ‌Continuing Education opportunities - we want to help you grow in your career!

• Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌

• Growth‌ and relocation ‌potential‌ ‌ ‌

• Groceries‌ sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ company-wide retreats,‌ ‌etc!‌ ‌

• Lastly, because while our work is serious, we believe that it should also be fun!

VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from triage to discharge
• Bring the meds, the monitoring, and the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation ($25/hr-$44/hr), including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, call support, ROI processing, faxing, client relation management, reporting, performance management, payroll, time and attendance,

Position Highlights:

• Full-Time: Monday - Friday, 7:30 am - 4pm EST
• Location: Hybrid, Coverage 3-4 days onsite at locations in Englewood, NJ and 1 day virtually
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft office (including Word and Excel)

We offer:

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance    

You will:

• Have a passion to lead, train and motivate a growing and excited Team.
• Communicate and collaborate with leadership on issues, opportunities, or challenges.
• Lead Audit Team which receives requests from Payors
• Review data and provide client and leadership solutions
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
• Manage the Request coming in from the Risk Management Team of the client
• Be the leader of client locations and plan for fluctuating needs.
• Oversee the escalation calls from our centralized call centers
• Participates in project teams and committees to advance operational Strategies and initiatives
• Coordinates with location/client management on complex issues while building a strong relationship

What you will bring to the table: 

• A true leadership philosophy in which the goal of the leader is to serve
• Ability to support clients and your Team working both on-site and remotely.
• 1-2 years of Health Information related experience
• Well-versed with HIPAA standards.
• A knack for presenting to leadership, clients, and your Team via Video or in person.
• Solution provider and forward thinking
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Power BI, MS Office

Bonus points if:

• EMR experience with EPIC, or Cerner.
• Previous production/metric-based work experience
• Team building and experience elevating individuals’ careers.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

The Data Product Manager – Curation is responsible for designing and managing curated data products that power reporting, analytics, and emerging advanced analytics use cases across RSI like Machine Learning. This role focuses on building trusted, well-modeled, and well-documented data layers that translate raw source data into reusable, business-aligned datasets. 

The position partners closely with analytics and analyst teams as well as data and analytics engineering to improve data consistency, usability, and self-service adoption. While machine learning and advanced analytics are longer-term areas of evolution, this role lays the semantic and structural foundation required to support them in the future. This role is critical to closing the gap between ingestion and insight and strengthening RSI’s enterprise data maturity. 

What You'll Do:

• Design and manage curated data products composed of fact and dimension tables optimized for reporting, analytics, and downstream analytical use cases. 
• Develop and maintain semantic and subject-area data models that support analytics self-service and consistent business definitions. 
• Partner with analytics and BI teams to understand reporting needs and translate them into scalable, reusable curated datasets. 
• Lead schema design, join logic, and standardization efforts to improve trust, consistency, and cross-domain usability of data. 
• Collaborate with data engineering teams on data transformations, modeling standards, and performance optimization. 
• Support future advanced analytics and ML use cases by ensuring curated datasets are well-structured, well-documented, and extensible. 
• Establish governance standards for curated datasets, including documentation, lineage, naming conventions, and data quality monitoring. 
• Track adoption and usage of curated data products, incorporating stakeholder feedback to iteratively improve models and definitions. 

What You'll Bring:

• Bachelor’s degree in Information Systems, Data Science, Computer Science, or a related field, preferred, or equivalent experience. 
• 5+ years of experience in data product, analytics infrastructure, or data modeling roles. 
• Stakeholder Management: 5+ years of experience partnering with BI, analytics, and business stakeholders to gather requirements and deliver trusted data products. 
• Analytics & Product Thinking: Strong understanding of how curated data enables reporting, self-service analytics, and consistent decision-making. 
• Data Modeling: 3+ years of experience designing dimensional models, schemas, and semantic layers for analytics or reporting use cases. 
• ML Awareness (Foundational): General familiarity with how curated data may support future ML or advanced analytics use cases (e.g., feature readiness, aggregation strategies), without expectation of hands-on model development. 
• Technical Proficiency: Advanced SQL skills and hands-on experience working with data marts, transformations, and analytical datasets. 
• Documentation & Governance: Experience maintaining semantic definitions, data catalogs, and quality standards to ensure data is discoverable, explainable, and trustworthy. 
• Able to travel occasionally both domestically and internationally. #LI-REMOTE 

We are seeking a dedicated and knowledgeable Helpdesk Analyst to join our IT support team. The successful candidate will be responsible for providing technical assistance and support to end-users, resolving issues related to computer systems, software, and hardware. As the first point of contact for all IT-related queries, the Helpdesk Analyst will ensure a high level of customer satisfaction. This position is critical in promoting a positive customer relationship and requires a strong customer service orientation and excellent interpersonal skills to provide effective support to a diverse population.

Your primary focus will be to provide first-level IT support to RSI staff members, including helping them learn how to use new systems, resetting passwords, and addressing other tier 1 help desk issues. This is a 24/7 Hybrid position.

What You'll Do:

• Serve as a primary point of contact for end-user technical support, independently assessing issues and determining appropriate solutions across hardware, software, and network environments.
• Apply sound judgment to diagnose, prioritize, and resolve technical issues, ensuring timely and effective outcomes aligned with business needs.
• Act as a trusted advisor to employees by promoting IT and Information Security best practices and ensuring adherence to corporate policies.
• Manage and document support requests within the ticketing system, ensuring accuracy, completeness, and appropriate prioritization.
• Determine when escalation is necessary and coordinate with internal teams or external vendors to drive resolution.
• Configure, implement, and maintain end-user systems, applications, and devices, ensuring optimal performance and usability.
• Provide guidance, training, and documentation to users to improve system adoption and reduce recurring issues.
• Proactively monitor system performance and identify trends or recurring issues, recommending solutions to improve efficiency and stability.
• Support IT asset lifecycle management, including tracking, maintenance, and optimization of hardware and software resources.
• Contribute to IT projects and initiatives by providing technical expertise, recommendations, and hands-on support.
• Stay informed on emerging technologies, tools, and best practices to continuously improve service delivery and user experience.
•  

What You'll Bring:

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 1+ years of experience in a Helpdesk Analyst, IT Support, or similar role, with demonstrated ability to independently resolve technical issues.
• Strong working knowledge of Microsoft 365 applications and collaboration tools.
• Familiarity with ITIL principles and service management practices.
• Demonstrated ability to troubleshoot and resolve complex technical issues across operating systems (Windows, macOS, Linux) and common business applications.
• Experience with helpdesk ticketing systems and remote support tools.
• Strong communication skills with the ability to translate technical concepts into clear, user-friendly guidance.
• Proven ability to manage competing priorities and make informed decisions in a fast-paced environment.
• Strong problem-solving and critical thinking skills with the ability to work independently and exercise sound judgment.
• Experience advising users on best practices and preventative solutions.
• Certifications such as CompTIA A+, MCITP, or similar are a plus.
• High level of ownership, accountability, and commitment to continuous improvement.
• Able to travel occasionally both domestically and international #LI-HYBRID #LI-DNP

Please note that this position can be based in Princeton, NJ. Acadia's hybrid model requires this role to work in our office three days per week on average.

Position Summary

Primary Responsibilities

• Design, develop, validate, and deploy machine learning, statistical, and GenAI solutions that address complex business problems and support enterprise priorities
• Contribute to execution of the enterprise AI strategy and roadmap by providing technical input on use‑case feasibility, value hypotheses, architecture decisions, and build‑vs‑buy assessments
• Build and maintain scalable ML and LLM pipelines from data ingestion through production, adhering to established ML Ops and LLM Ops standards including versioning, evaluation, observability, and rollback
• Partner with business, analytics, IT, and security teams to identify, prototype, and deliver high‑value AI use cases across the organization
• Evaluate and integrate AI and GenAI platform components such as model endpoints, vector databases, agent frameworks, and guardrails in alignment with enterprise architecture standards
• Contribute to AI governance by supporting model documentation, lineage, risk assessment, bias testing, explainability, and compliance with applicable regulations and frameworks
• Provide technical input into AI platform and vendor evaluations, including RFI/RFP activities and assessments of cost, security, and data residency
• Support AI enablement efforts through development of reusable patterns, reference implementations, and technical documentation to accelerate adoption
• Apply and uphold policies for AI lifecycle management, bias/robustness testing, explainability, human oversight, and incident response. Support mapping of AI controls to major frameworks and regulations (e.g., NIST AI RMF, EU AI Act readiness) to ensure responsible and compliant AI deployment.
• Ensure all data science work complies with global AI regulations, ethical standards, and applicable GxP processes.
• Participate in cross-functional AI Governance Council activities as requested, providing technical expertise on model risk and data science practices.
• Other duties as assigned

Education/Experience/Skills

• Master’s degree or PhD in Data Science, Statistics, Computer Science, Mathematics, or a related quantitative discipline, or equivalent practical experience
• 5+ years of hands‑on experience in applied data science and machine learning, including model development, deployment, and production support
• Advanced proficiency in Python and common ML frameworks and tools such as scikit‑learn, TensorFlow, PyTorch, and SQL
• Practical experience with ML Ops and LLM Ops practices including model registries, version control, evaluation benchmarks, and monitoring
• Experience working with large language models, GenAI technologies, vector databases, or agent frameworks
• Experience operating in a regulated environment and following GxP or similar compliance processes
• Willingness and ability to travel domestically and internationally

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

#LI-HYBRID

#LI-CS1

We're building the next generation of veterinary clinics from the ground up — and we’re looking for a proactive Veterinary Assistant to join our team. 

The Opportunity:

Our Veterinary Assistants partner with our Veterinarians and Vet Techs to deliver exceptional care to our pets and pet parents. You will provide a high level of compassion as you interact with our clients and support our cohesive teams in whatever is needed, from scribing during visits to assisting with procedures. You are efficient, detail oriented, and a collaborative team member who is passionate about providing quality care to pets! 

This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week. 

What You'll Do:

• Scribe for our Veterinarians during visits
• Support medical team members with surgeries, x-rays, treatments, and other procedures
• Compassionately handle and restrain pets for exams
• Record and report on patient symptoms
• Clean, restock and maintain clinic common areas and exam rooms
• Clearly communicate pricing estimates and treatment plans, serving as a guide through the client’s visit experience
• Assist with client interactions, walk-ins, calls, scheduling, and client education as needed
• Perform other duties as assigned by your team leaders

You Have:

• 1+ year of experience working as a veterinary assistant or kennel assistant
• A working knowledge of veterinary terminology
• Excellent written and verbal communication skills
• High attention to detail and ability to multitask with accuracy and efficiency 
• A high proficiency for typing and utilizing multiple computer systems and capturing recommendations made during the course of a visit
• A passion for pets! 

We Offer:

• Competitive Pay | $16-$25/hr | Based on Experience
• Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
• Team-Based Profit Sharing
• Discount on In-Clinic Services for Pets
• Flexible Scheduling Models with scheduled released at least a month in advance
• Paid Parental Leave
• 401(k) contribution with partial employer match
• Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
• A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust

Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role.

Department: Client Services

Job type: Full Time, Exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary

The Enterprise Account Director is a senior strategic leader responsible for end-to-end success and growth of 2–3 high-value enterprise accounts ($10-20M in annual revenue). This role goes beyond traditional account management — the Enterprise Account Director serves as a trusted consulting partner to client executives, deeply understands their long-term business goals, and ensures that all programs, governance, and delivery activities are aligned to achieving these priorities. The ideal candidate consistently safeguards delivery quality, drives cross-brand coordination, champions structured governance, and leads proactive performance insights that deliver measurable business outcomes.

This role requires both a strategic mindset and strong operational excellence — the Enterprise Account Director is ultimately accountable for high-quality, on-time delivery of all customer programs while building strong executive relationships that drive retention, expansion, and strategic impact

Duties/ Responsibilities: 

This role operates as the enterprise-level leader above brand-level program execution. While not directly managing project resources, the Enterprise Account Director is accountable for all delivery quality and holds the cross-functional team responsible.

Account Leadership & Strategic Partnership

• Serve as the primary executive-level point of contact for assigned enterprise customers.
• Develop a deep understanding of each customer’s business, strategic priorities, and success metrics.
• Act as a consultative advisor — not just a delivery manager — guiding clients toward optimal outcomes.
• Partner with internal teams (CS, Sales, Product, Delivery, Analytics) to continually elevate value delivered: consistently on-time, on budget, and exceeding customer expectations.

Cross-Brand Coordination & Governance

• Lead cross-brand coordination across multiple internal teams, ensuring aligned execution across programs.
• Establish and run structured governance rituals, steering committees, and executive forums with clients.
• Contribute to stakeholder mapping across commercial, medical, IT, and compliance 
• Standardize quarterly planning, risk escalation, and decision pipelines to support predictable delivery outcomes.
• Ownership of escalations and paths to resolution

Project Delivery Oversight

• Provide oversight for your accounts to ensure delivery quality and timeliness for all customer initiatives.
• Partner with project managers to set and maintain clear scopes, milestones, quality baselines, and risk plans.
• Monitor delivery performance at tactical and strategic levels, ensuring commitments are met.

Metrics, QBRs & Performance Readouts

• Define and track success metrics aligned to customer goals, translating activity into impact.
• Lead Quarterly Business Reviews (QBRs) and executive readouts that synthesize performance, insights, and forward plans.
• Continuously monitor progress and drive corrective actions to exceed performance expectations.
• Accountable for ensuring performance readouts clearly demonstrate business impact and ROI at the executive level

Revenue & Growth Stewardship

• Responsible for customer keeping high NRR
• Support sales in protecting and growing revenue through value delivery, renewal planning, and expanded opportunities.
• Identify strategic expansion opportunities and partner with Sales to capture them.
• Serve as the internal voice of the customer, influencing product and solution roadmaps.

Experience:

• 8+ years of experience in enterprise account management, client success, consulting, or strategic delivery leadership.
• Proven experience owning large enterprise customer relationships with revenues in the $20M range.
• Experience leading strategy and partnership with pharma clients
• Excellent executive presence with ability to engage senior stakeholders and influence cross-functional internal teams.
• Strong operational and project delivery skills, with a track record of driving quality and on-time execution.
• Expertise in governance, performance metrics, and structured client reporting.
• Consultative mindset — ability to understand customer business goals and translate them into actionable delivery plans.
• Excellent and refined communication skills (written, verbal, presentation) tailored to both operational and executive audiences.
• Strong project management and time management skills
• A self-starter that turns ambiguity into clarity and direction. 

The base salary range for this role is $180,000 - $200,000

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.

Important Notice

To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com

Benefits:

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

 Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
 HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
 Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
 Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)
 Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
 Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home.
 401(k): Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Principal Duties/Responsibilities:

To Live and Lead Safety

· Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

· Implements and actively supports all Beyond Zero initiatives

· Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

· Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

· Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

· Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

· Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

· Sets a positive, influential standard for others and creates a constructive climate for their team

· Influences with transparency and use participative methods to ensure that decisions are understood and accepted

· Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

· Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees’ Learning and Growth

· Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

· Develops, communicates, and executes a Skills Matrix and Technician Training Plan

· Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

· Leads and ensures the Operating System is understood, reinforced, and embedded

· Develops and executes a site-specific maintenance plan per ATS standards

· Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

· Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

· Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

· Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

· Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

· Drives a continuous improvement methodology and promotes cost savings

· Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

· Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· Bachelor’s degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

· Three years of supervisory experience with a strong focus on development of employees

· Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

· Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

· Solid understanding of manufacturing / assembly work environment

· Business acumen

· Positive influencer with appropriate levels of organization.

· Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

· Manufacturing maintenance experience preferred with related certifications and training

· Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

· Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

· Time management skills

· Ability to relocate to specified locations

· Excellent communications skills (verbal, written, and presentation)

· Agile, curious learner and authentic, credible teacher

· Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

The Role

The Data Center Manager owns end‑to‑end reliability, safety, capacity, and performance for one of our flagship U.S. sites. You’ll lead a high‑performing, multi‑disciplinary operations team and partner tightly with Design, Build, Network, Security, Capacity Planning, and the DC orgs to deliver world‑class availability and cost efficiency.

Your responsibilities will include:

• Lead day-to-day data center operations in a 24/7 mission-critical environment
• Manage and develop a team of 15–20 Data Center Technicians
• Oversee installation, break/fix activities, and field change orders
• Ensure timely delivery of tasks aligned with KPIs and operational milestones
• Monitor infrastructure performance; drive troubleshooting, incident response, and root cause analysis
• Own incident management, including resolution and post-incident reviews
• Plan and execute capacity expansion (rack, block, and site growth)
• Maintain physical security, access controls, and compliance with standards
• Partner cross-functionally (Engineering, Build, Site Selection, Operations)
• Manage vendors and contractors to deliver high-quality, cost-effective solutions
• Drive continuous improvement across processes, efficiency, and reliability
• Support hiring and team scaling efforts

We expect you to have:

• 5+ years of experience in data center operations; 2+ years in a leadership role
• Strong knowledge of servers, storage, networking, and data center infrastructure
• Experience with power systems (UPS, backup), cooling, and physical infrastructure
• Proficiency in Linux environments
• Experience with incident management and operational processes in high-availability environments
• Strong project management experience (budgeting, vendor management, resource planning)
• Understanding of security, compliance, and disaster recovery best practices
• Ability to work cross-functionally and drive execution across teams
• Strong leadership, communication, and problem-solving skills
• Ability to lift up to 50 lbs and support on-site operational needs
• Willingness to participate in a 24/7 on-call rotation
• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)

It would be an added bonus if you have:

• Familiarity with ITIL / ITSM processes
• Experience with GPU clusters, HPC, or cloud infrastructure
• Understanding of data center network traffic patterns (east-west and north-south)
• Experience with data center management and monitoring tools

Key employee benefits:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: up to $85/month for mobile and internet.
• Disability & life insurance: company-paid short-term, long-term and life insurance coverage.

Compensation

Join Nebius Today!

The role

Nebius is seeking a Data Center Support Engineer to serve as a senior technical escalation point within our data center operations. This role sits above entry-level and mid-level technicians and is designed for an engineer who thrives in bare-metal environments, has strong troubleshooting instincts, and can operate as a true “jack-of-all-trades” across hardware, networking, and systems. 

Location: Vineland, NJ 

Your responsibilities will include: 

• Serve as the primary escalation point for complex data center IT and hardware issues. 

• Perform advanced troubleshooting across bare-metal hardware, break/fix, and networking issues. 

• Mentor, train, and support entry-level and junior technicians (5–10 person influence). 

• Develop, improve, and maintain SOPs, documentation, and training materials. 

• Partner with stakeholders to improve processes and operational consistency across the data center. 

We expect you to have: 

• Strong experience with data center break/fix, hardware repairs, and bare-metal troubleshooting. 

• Working knowledge of basic networking and link-level troubleshooting. 

• Comfortable operating in the command line, with basic Linux experience. 

• Solid understanding of how data centers function end-to-end. 

• Experience creating SOPs, documentation, and training programs. 

• Demonstrated leadership experience mentoring or guiding 5–10 technicians. 

• Background in data centers, IT, computer science, or facilities-adjacent roles. 

Preferred Exp: 

• Experience using data or dashboards to understand operational health or trends. 

• Exposure to basic analytics, reporting, or visualizations related to data center operations. 

• Background as a data center technician transitioning toward more analytical or systems-focused work. 
  

• Health insurance: 100% company-paid medical, dental and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.