The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, call support, ROI processing, faxing, client relation management, reporting, performance management, payroll, time and attendance,

Position Highlights:

• Full-Time: Monday - Friday, 7:30 am - 4pm EST
• Location: Hybrid, Coverage 3-4 days onsite at locations in Englewood, NJ and 1 day virtually
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft office (including Word and Excel)

We offer:

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance    

You will:

• Have a passion to lead, train and motivate a growing and excited Team.
• Communicate and collaborate with leadership on issues, opportunities, or challenges.
• Lead Audit Team which receives requests from Payors
• Review data and provide client and leadership solutions
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
• Manage the Request coming in from the Risk Management Team of the client
• Be the leader of client locations and plan for fluctuating needs.
• Oversee the escalation calls from our centralized call centers
• Participates in project teams and committees to advance operational Strategies and initiatives
• Coordinates with location/client management on complex issues while building a strong relationship

What you will bring to the table: 

• A true leadership philosophy in which the goal of the leader is to serve
• Ability to support clients and your Team working both on-site and remotely.
• 1-2 years of Health Information related experience
• Well-versed with HIPAA standards.
• A knack for presenting to leadership, clients, and your Team via Video or in person.
• Solution provider and forward thinking
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Power BI, MS Office

Bonus points if:

• EMR experience with EPIC, or Cerner.
• Previous production/metric-based work experience
• Team building and experience elevating individuals’ careers.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

Position Highlights:

• Full-time Monday – Friday 8 AM – 4:30; located in (Woodbury, NJ)
• Position covers multiple sites, so travel is required for our 2 campuses Inspira Mannington location, Woodbury location
• Full time benefits including medical, dental, vision, 401K, tuition reimbursement   - Paid time off (including major holidays)
• Opportunity for growth within the company    

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS I position.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational strategies and initiatives as needed.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Able to travel local/regionally 75% or more of the time.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience
• Meets and/or exceeds Company's Productivity Standards
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Position Highlights

📍 Location: Mountainside, NJ
🏢 Work Model: Hybrid with Travel (75% travel required)
🕒 Schedule: Monday–Friday | Five 8am-4:30pm EST
💼 Status: Full-Time

We are seeking an Area Lead – Health Information Specialist to support Release of Information (ROI) operations across health systems in Mountainside, NJ. This is a hybrid role with significant on-site presence, ideal for a dependable leader who thrives in dynamic environments and is comfortable traveling between facilities.

This role provides operational leadership, coverage support, and workflow oversight while serving as a key liaison between client sites, ROI staff, and internal leadership.

This is a hybrid role requiring consistent on-site presence, collaboration with client staff, and flexibility to support coverage needs as they arise.

💼 What You’ll Do

The Area Lead plays a key role in supporting daily ROI operations while serving as a leader, mentor, and point of contact for staff and clients. Responsibilities include:

• Provide on-site coverage at assigned facilities as operational needs arise
• Support ROI operations across health systems and associated clinics
• Serve as a point of contact between client stakeholders and internal leadership
• Assist with onboarding, training, mentoring, and workflow support for HIS staff
• Communicate staffing needs, coverage gaps, volume fluctuations, and site challenges proactively
• Support productivity, quality, and service improvement initiatives
• Accurately process medical record and ROI requests while maintaining strict confidentiality
• Manage high-volume inbound and outbound calls from patients, providers, and requestors
• Handle fax, mail, and electronic request workflows, including logging and tracking
• Review, date-stamp, and upload requests into HealthSource
• Monitor fax queues, shared drives, and email inboxes for timely processing
• Create encrypted CDs/DVDs and maintain proper documentation
• Assist walk-in patients by verifying identity and processing disclosures
• Monitor and complete patient transfers throughout the workday
• Ensure full compliance with HIPAA, privacy regulations, and client-specific policies
• Maintain working knowledge of site-specific workflows and systems
• Support continuity of coverage and minimize operational risk

⭐ What We’re Looking For

We’re seeking someone who is:

• Interested in leadership and motivated to grow in a lead role
• Professional, dependable, and service-oriented
• Reliable and punctual — attendance is critical
• Comfortable working in a hybrid environment with on-site responsibilities
• A strong communicator with both clients and internal teams
• Organized and able to manage priorities effectively
• Willing to be trained and eager to lead by example
• Experienced in healthcare, HIM, or ROI environments

🎓 Training & Onboarding

• Datavant DHISC training
• Hands-on, role-specific training during the first 30 days

🎯 Qualifications

• High School Diploma or GED
• Prior healthcare, HIM, medical records, or ROI experience required
• Experience with ROI and EMR systems required
• Lead or supervisory experience preferred
• Ability to travel locally and work on-site regularly
• Proficiency with computers, email, and office equipment
• Ability to maintain strict confidentiality and HIPAA compliance

📍 Location: Onsite- Willingboro, NJ
🏢 Work Model: Potential weekly travel for this role. Coverage is assigned as needed.
🕒 Schedule: Monday–Friday | 8:30 AM – 5 PM EST
💼 Status: Full-Time

Position Overview

Datavant is seeking a detail-oriented and customer-focused Release of Information (ROI) Health Information Specialist to support Centra Health (Hybrid) and VA Eye (Remote). This role is responsible for processing medical record requests, maintaining HIPAA compliance, and ensuring accurate and timely release of protected health information (PHI).

The ideal candidate is organized, adaptable, and experienced in electronic medical record (EMR) systems. This position requires the ability to multitask in a fast-paced healthcare environment while maintaining strict confidentiality standards.

💼 Key Responsibilities

• Process Release of Information (ROI) requests accurately and efficiently
• Retrieve and compile medical records from EMR systems
• Ensure HIPAA compliance when handling all protected health information
• Pull and generate reports as needed
• Perform administrative functions related to ROI processing
• Maintain organized documentation and tracking of requests
• Communicate effectively with healthcare staff, patients, and requestors
• Provide coverage support when onsite staff are out (PTO/call-outs)
• Maintain productivity and quality standards

🎓 Training & Onboarding

• Datavant DHISC training
  • Hands-on, role-specific training during the first 30 days

🧠 Preferred Skills

• Strong communication skills
  • Understanding of HIPAA and patient privacy regulations
  • Computer proficiency and data entry accuracy
  • Ability to multitask in a fast-paced environment

🎯 Qualifications

• High School Diploma or GED required
• Must be 18 years of age or older
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience

📍 Location: Onsite – Voorhees, NJ 
🏢 Work Model: Potential weekly travel for this role. Coverage is assigned as needed. 
🕒 Schedule: Monday–Friday | 8:30 AM – 5PM EST
💼 Status: Full-Time

Position Overview

Datavant is seeking a detail-oriented and customer-focused Release of Information (ROI) Health Information Specialist to support a medical facility in Voorhees, NJ.  This role is responsible for processing medical record requests, maintaining HIPAA compliance, and ensuring accurate and timely release of protected health information (PHI).

The ideal candidate is organized, adaptable, and experienced in electronic medical record (EMR) systems. This position requires the ability to multitask in a fast-paced healthcare environment while maintaining strict confidentiality standards.

This role supports 10 sites total with onsite support at 5 full service ROI locations. The remaining sites are serviced remotely at one of the 5 onsite locations we staff. All locations are cubical environments shared with the client's staff

💼 Key Responsibilities

• Process Release of Information (ROI) requests accurately and efficiently
• Retrieve and compile medical records from EMR systems
• Ensure HIPAA compliance when handling all protected health information
• Pull and generate reports as needed
• Perform administrative functions related to ROI processing
• Maintain organized documentation and tracking of requests
• Communicate effectively with healthcare staff, patients, and requestors
• Provide coverage support when onsite staff are out (PTO/call-outs)
• Maintain productivity and quality standards

🎓 Training & Onboarding

• Datavant DHISC training
  • Hands-on, role-specific training during the first 30 days

🧠 Preferred Skills

• Strong communication skills
  • Understanding of HIPAA and patient privacy regulations
  • Computer proficiency and data entry accuracy
  • Ability to multitask in a fast-paced environment

🎯 Qualifications

• High School Diploma or GED required
• Must be 18 years of age or older
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience

📍 Elizabeth, NJ | On-Site | Full-Time | 8am-4:30pm EST

💼 What You’ll Do

As a Lead Health Information Specialist (LHIS), you will play a critical role in supporting daily operations and ensuring the accuracy, compliance, and timely delivery of medical information. This role combines hands-on Release of Information (ROI) work with leadership support, training, and team coordination.

Key responsibilities include:

• Providing call support and assisting with ROI-related inquiries
• Processing medical record requests accurately and confidentially in compliance with HIPAA
• Assisting the Supervisor with inventory management, including Healthsource queue oversight and prioritization of urgent requests
• Serving as a subject-matter resource for team members on ROI workflows, EMR navigation, SOPs, and best practices
• Supporting client and internal escalations with timely follow-up and clear communication
• Assisting with training and onboarding of new hires, including mentoring and coaching
• Facilitating team training sessions and ongoing education to reinforce compliance and quality standards
• Performing data entry, faxing, scanning, and other administrative duties as needed
• Maintaining professionalism and effective communication with patients, providers, and clinical staff
• Supporting overall team productivity and quality goals

🎓 Requirements

• High School Diploma or GED
• Ability to work on-site daily in Elizabeth, NJ
• Willingness and ability to travel locally on a weekly basis as needed
• Prior experience in healthcare, medical records, HIM, or Release of Information (ROI) required
• Supervisory or lead experience strongly preferred
• Proficiency with computers, email systems, and standard office equipment
• Strong understanding of HIPAA and patient confidentiality requirements
• Ability to handle sensitive information with discretion and professionalism

⭐ What We’re Looking For

We’re seeking someone who is:

• Friendly, professional, and dependable
• Punctual and consistent — attendance is essential
• Adaptable and comfortable in a fast-paced, evolving environment
• A strong verbal and written communicator
• Confident navigating multiple systems and workflows
• Experienced in leading, mentoring, or supporting a small team (preferred)
• Knowledgeable in ROI processes and EMR systems (required)
• Motivated to grow within a healthcare or medical records environment

Training & Onboarding

• Datavant DHISC training
• Hands-on, role-specific training during the first 30 days

Position Highlights:

📍 Long Branch, NJ
🕒 Schedule: Monday–Friday | 8 AM–4:30 PM EST

Position Overview

We are seeking a Health Information Specialist II to provide full onsite Release of Information (ROI) support. This role supports patient services, and ROI processing.  

💼 Key Responsibilities

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS I position.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational strategies and initiatives as needed.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Other duties as assigned.

🎓 Training & Onboarding

• Datavant DHISC training
• Hands-on, role-specific training during the first 30 days

⭐ Qualifications & Skills

• Strong customer service and communication skills
• Comfortable working in a patient-facing, front desk environment
• Detail-oriented with the ability to manage confidential information
• Reliable, punctual, and professional
• Ability to multitask and work independently

🎯 Requirements

• High School Diploma or GED

• Prior healthcare, HIM, or ROI experience preferred
• Ability to work fully onsite
• Willingness to travel locally as coverage needs arise
• Proficiency with computers, email, and office equipment
• Ability to maintain strict confidentiality and HIPAA compliance

📍Onsite | Long Branch, NJ | Full-Time | 8am-4:30pm shifts

Position Overview

We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests.

This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization.

💼 Key Responsibilities

Responsibilities include, but are not limited to:

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
• Provide phone support to patients, providers, and authorized requestors
• Process Release of Information (ROI) requests accurately and timely
• Fax, scan, and manage incoming and outgoing medical record requests
• Burn medical images to CDs and share images electronically as required
• Support client relationship management through professional communication
• Assist with reporting and administrative duties such as data entry and email
• Ensure compliance with HIPAA, privacy regulations, and facility policies

🎓 Training & Onboarding

• VROI training provided
• On-the-job, onsite training during the first 30 days

⭐ Skills

• Strong customer service and communication skills
• Comfortable working in a patient-facing, front desk environment
• Detail-oriented with the ability to manage confidential information
• Reliable, punctual, and professional
• Ability to multitask and work independently

💰 Benefits & Growth Opportunities

• Full-time benefits, including:
• Medical, dental, and vision coverage
• 401(k) retirement plan
• Tuition reimbursement
• Paid Time Off, including major holidays
• In-person role with opportunities for growth and advancement within the company

🎯 Qualifications

• High School Diploma or GED required
  • Must be 18 years of age or older
  
  

Position Highlights:

• Full-time Monday – Friday 8:30 AM – 5:00 PM EST; located in (Jersey City, NJ
• Full time benefits including medical, dental, vision, 401K, tuition reimbursement   - Paid time off (including major holidays) 
• in-person - Opportunity for growth within the company    

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Position Highlights:

• Full-time Monday – Friday 8 AM – 4:30 PM EST; located in (Oceanport, NJ)
• Full time benefits including medical, dental, vision, 401K, tuition reimbursement   - Paid time off (including major holidays) 
• in-person - Opportunity for growth within the company    

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.