Overview

As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.

You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.

In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Top 6 Outcomes You’ll Drive (First 12 Months)

• Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
• Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
• Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
• Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
• Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
• Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.

LMS Ownership (Business Unit) – SAP Successfactors

• Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
• Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
• Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
• Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
• Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.

Ecosystem Platforms (Beyond LMS)

• AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
• Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
• Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
• Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.

Integrations, Data, and Architecture

• Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
• Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
• Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.

Content Operations & Governance

• Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
• Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
• Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.

Analytics & Business Impact

• Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
• Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
• A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.

Compliance, Security & Accessibility

• Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
• Manage content and platform accessibility (e.g., WCAG 2.1 AA).
• Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.

Projects, Vendors & Roadmap

• Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
• Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
• Build communities of practice with field leaders; host office hours and release briefings.

Location & Travel Expectations: 

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Required Qualifications

• 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
• Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
• Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
• Experience with LMS‑HRIS integrations and multi‑language content delivery.
• Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
• Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
• Strong communication, stakeholder management, and project coordination skills.

Preferred Experience (Ecosystem & Tools)

• AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
• Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
• Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
• Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
• Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
• In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
• Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
• Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
• Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
• Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
• Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
• Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
• AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.

Competencies

• Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
• Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
• Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
• Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
• Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.

Impact Metrics (What Great Looks Like)

• Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
• Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
• Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
• Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
• Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
• Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC facility.

JOB OVERVIEW

The Senior Manager, Learning & Development – North America Manufacturing & Distribution is a hands-on, business-connected leader who brings learning to life where it matters most—on the plant floor and in distribution centers. This role designs and delivers practical, high-impact learning that strengthens safety, quality, productivity, and leadership capability across North American operations. With a strong bias for action, this leader partners closely with Operations, Safety, Quality, HR, and Corporate Learning & Development to translate real business needs into learning that sticks, scales, and supports our teams every day.

RESPONSIBILITIES

You’ll lead learning from strategy through execution, balancing enterprise alignment with day-to-day operational impact:

• Own and execute the Learning & Development strategy for North America Manufacturing and Distribution, aligned to safety, quality, cost, service, and people priorities.
• Collaborate closely with the Corporate Learning & Development Senior Manager to co-develop content that is consistent with enterprise-wide learning frameworks, standards, and strategy, while tailoring solutions for operational environments.
• Design and deliver practical, job-relevant onboarding and development experiences for frontline employees, supervisors, and site leadership teams.
• Serve as a visible, hands-on facilitator for critical programs, spending meaningful time on-site to build trust and credibility with frontline teams.
• Partner with Operations, Safety, Quality, HR Business Partners, and Corporate L&D to embed learning into daily operations, leader routines, and standard work.
• Create simple, scalable learning tools—such as playbooks, leader guides, and on-the-job resources—that support consistent execution across sites.
• Translate operational challenges into learning solutions that improve performance and reinforce a culture of continuous improvement.
• Measure learning impact using operational and people outcomes, using insights to continuously refine and improve programs.

WHO YOU ARE

You’re an execution-minded learning leader who thrives in fast-paced, operational environments and understands the value of both local impact and enterprise alignment. You bring credibility, curiosity, and resilience to your work—and you’re equally comfortable rolling up your sleeves on the floor, partnering with site leaders, or collaborating with corporate peers. You influence through strong relationships, practical solutions, and follow-through, not hierarchy.

• Action-oriented, with the ability to translate enterprise learning strategy into practical, site-level execution.
• Credible and relatable with frontline teams, supervisors, and operations leaders.
• Collaborative by nature, with a strong ability to co-create and align with Corporate L&D partners.
• Skilled at influencing without authority and navigating complex, matrixed environments.
• Comfortable driving change, prioritizing what matters most, and adapting quickly in dynamic settings.

QUALIFICATIONS

• 8–12+ years of Learning & Development experience, ideally within manufacturing, distribution, or supply chain environments.
• Demonstrated experience designing and delivering learning for frontline employees and operational leaders.
• Strong facilitation, coaching, and stakeholder partnership skills.
• Experience working in matrixed organizations and partnering with enterprise or corporate L&D teams.
• Ability to operate effectively in hands-on, fast-moving environments with a bias for action.
• Willingness and ability to travel regularly across North America.

We’re seeking driven individuals who are excited to shape the future of beauty. Even if you don’t check every box, your unique perspective and experience might be just what we need.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-Onsite #LI-CH2

The base pay range for this position is $100,000.00 - $120,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This position will join the Advizex team, a Myriad360 company. 

About Advizex 

Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment. As part of Myriad360’s growing portfolio, Advizex continues to operate with the same trusted expertise and customer-first philosophy—now strengthened by broader resources and reach. 

For over 50 years, Advizex has done more than simply keep pace with technology—it has helped organizations stay ahead of it. With deep, real-world experience across healthcare, education, government, manufacturing, and retail, Advizex delivers IT solutions that solve meaningful business challenges across infrastructure, cloud, cybersecurity, automation, and AI. 

This role will join the Advizex team and play a key part in continuing that legacy. 

Learn more about Advizex here! 

Role Overview 

The ServiceNow Engagement Manager leads client-facing implementations and drives successful delivery across ServiceNow ITOM / ITSM environments. This role combines end-to-end engagement ownership with pre-sales support, including solutioning, scoping, and proposal development. The ideal candidate is a strong communicator and problem-solver who can translate business needs into effective solutions while serving as a trusted advisor to clients. 

Up to 25% travel may be required across the Southeast region. Candidates must be based in the United States and located in North Carolina. 

Key Responsibilities 

• Recommending and delivering solutions that meet customer needs and ensure the solutions (when implemented) meet the functional requirements of the customer
• Prepare and execute workshops
• Promote process standardization and efficiencies
• Determine and document detailed requirements
• Design process solutions
• Provide advisory and Implementation services and solutions
• Configuration of the platform and applications
• Solution appropriately following ServiceNow Best Practices
• Train, enable, and/or educate the client on the solution
• Provide post go-live support
• Use knowledge of technology, products, processes, industry expertise and consultative skills to assess, recommend, educate, implement, and support customers on the value of the ServiceNow platform and driving the sale, implementation, and expansion of the ServiceNow platform
• Contribute to proposals edit proposals and recommend content
• Use domain knowledge and understanding of ServiceNow and other relevant technologies to credibly and persuasively articulate the features and benefits to the customer
• Build in-depth knowledge of technical and business priorities, challenges and initiatives that can be translated into Advizex solution opportunities
• Determine how industry trends, product announcements and advances in technology may impact the customer
• Develop successful relationships with team members, partners and customers
• Ensure effective coordination and support between account teams and supporting technical resources 

Required Qualifications 

The ideal candidate will have 3–5 years of hands-on experience with the ServiceNow platform, be comfortable making solution recommendations, and demonstrate the ability to design complex business solutions and clearly articulate those solutions to customers. In addition, the candidate will bring the following experience, knowledge, and attributes: 

ServiceNow & Technical Experience 

• Experience leading or guiding ServiceNow implementations using Agile methodologies
• Strong experience with ITSM and ITOM
• Experience delivering ServiceNow integrations with external systems
• Foundational understanding of ServiceNow development concepts (e.g., scripting, configuration vs. customization, etc.) 

Delivery & Engagement Management 

• Proven ability to manage stakeholders and drive accountability through project completion
• Experience working within an Agile delivery model, including requirements gathering, development, and testing
• Engagement management experience, including planning, reporting, delivery, and project closure
• Strong consultative approach with the ability to communicate business process improvements clearly and effectively 

Business & IT Acumen 

• Prior experience working within IT Operations outside of ServiceNow-specific roles
• Solid business analysis skills, including translating business needs into technical solutions
• Working knowledge of ITIL / ITSM / SACM concepts and best practices 

Certifications & Credentials 

• ServiceNow Foundational Certifications (CSA and/or CAD)
• ServiceNow Implementation Certifications (CIS)
• ServiceNow Sales Accreditations 

Additional Requirements 

• Ability to work effectively with both technical and non-technical stakeholders  

As an Advizex employee, you will be eligible for the following benefits and perks: 

• Company-subsidized medical benefits
• Dental and vision coverage offered
• 17 PTO days
• Flexible Work Arrangements
• Retirement Savings Plans
• Paid Long Term Disability
• Basic Life Insurance offered 

Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $105,000- $115,000 base salary, plus opportunities for bonus and/or commission. Compensation in other geographies may vary.  

Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

Fairstead has an exciting opportunity in our portfolio, and we are looking for a strong Traveling Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

 This position will require 90%-100% travel.

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi and Realpage experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

This role will guide, mentor, train, and coach his/her direct reports to be productive, engaged, and quality contributors within their team and the overall functional group. The supervisor will communicate, assign, and monitor department goals, activities, quality of work, and objectives to all team members. The supervisor will also track and report any shortfalls in the progress of the production schedule/and or plan. 

Other critical responsibilities include: 

• Lead and monitor daily production for assigned value stream.
• Supervise and lead the activities associated with filing and assembly by providing work direction, production schedules, training for continuous improvement, and mentoring for assigned associates.
• Understand and implement the business unit policies and procedures driving associate with an emphasis on safety, quality, teamwork, and continuous improvement.
• Monitor compliance to ensure orders are completed on time and desired finished goods inventory levels are maintained.
• Perform data collection and provide metrics and reporting as required.
• Communicate daily with Operations manager proactively providing solution to problems and concerns.
• Serve as Back up to the Operations Manager of the Business Unit (BU) (as needed).

Responsibilities:

• Management
  
  
• Assigns associates to the line, communicates necessary pass up/pass down information necessary for proficient shift handoff, ensures employees are working safely and compliant with plant safety rules and GMP guidelines.
• Responsible for leading improvement projects and initiatives aligned with the business strategic imperatives to include, but not limited to: Safety, Employee Morale, Quality, Waste reduction, Direct & Indirect Labor Costs, and OEE.
• Focus line ownership: Assessment of current state, establishing targets, development of glide paths, develop and execute action items and achieve targeted results. 
• Establish staff and manpower requirements to achieve compliance in meeting scheduled workloads. Ensure activities within the Unit across all shifts comply with expectations set forth and are consistent with Department objectives and policies. Ensure all equipment is operational and performs within expected tolerances.
• Solve production issues and drive continuous improvement, reduce waste, minimize changeovers and machine down-time, ensure all operation employees have defined job duties and expectations, and are managed.
• Timely corrective action should take place when needed.
• Interface with all other sites functional areas as needed (HR, Quality, WHSE, Planning, Payroll, etc.) Facilitates employee communication meetings as necessary, staff lines effectively, balancing Revlon full-time and temporary associates.
• Maintains good associate relations and morale.
• Attend various meetings to meet business needs. Supervise and validate line performance during NPD trials. 
  
  
• Development of People:
  
  
• Strive to make the Oxford site a great place to work by: proactively developing people (cross training, projects)
• Address all issues, concerns, and disciplinary actions promptly and effectively.
• Innovation – Provide challenges, changes, ideas, and suggestions to drive the organization forward.
• Provide/facilitate training as needed.
• Ensure that all appropriate records are accurate and maintained within guidelines.
• Ensures that plant procedures and policies are enforced accordingly and drives accountability for those that are not in compliance.
• Facilitating employee feedback and annual performance reviews for subordinates. 
  
  
• Quality:
  
  
• Ensure that associates are efficiently producing product complaint with Revlon and governmental guidelines and specifications.
• Investigates and determines root causes and corrective actions for product out of specifications.
• Interact with Quality to resolve problems or issues affecting areas of responsibility.  
• Maximize line uptime and throughout through efficient use of associates and equipment.
• Ensures the product is being produced at the highest quality standards.
• Review scrap and potential quality concerns and providing resolution.
• Review and sign appropriate paperwork.
• Ensures that all necessary paperwork is appropriately completed in a prompt and efficient manner.
• Ensure paperwork is maintained and up to date as per company requirements and policies.
• Work with quality resources as needed to implement any new requirements due to new products or new regulations. 
  
  
• Financial:
  
  
• Responsible for operational financial aspects of the shift assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste. 

Qualifications:

• Prefer a 4-year BS or BA preferred degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience and 5-7 years of experience required.
• Experience Proven track record of supervision of associates in a production environment, preferably drug and/or cosmetic.
• Knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Must possess teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation, and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in an FDA – GMP environment.
• Significant communication skills – verbal and written.

#LI-Onsite #LI-JL1

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $70,000.00 - $85,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has a Service Manager position available to work on site at The Piedmont Raleigh Apartments, located in Raleigh, NC!

The Piedmont Raleigh Apartments consists of 382 mid-rise residential units. In this role, you will be responsible, under the direction of the Property Manager and Director of Facilities, for the overall management of the apartment complex and all areas related to the day‐to‐day maintenance operations of the residential community. 

Essential duties include but are not limited to:

• Manage maintenance team of three staff members
• Electrical, plumbing, carpentry, appliance repair and painting
• Organize and manage the different programs required by State and Federal Jurisdictions
• Meet with and direct contractors as needed
• Work closely with the Property Manager to ensure all areas of the property are maintained to the Van Metre standards
• Manage the facility side of the budget
• Repair and treat structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors
• Keep informed of pending vacant units and schedule all the vendors for the make ready process
• Manage the daily flow of service requests
• Submit the required weekly reports to the corporate office
• Have a working knowledge of HVAC systems and be able to maintain, repair and replace HVAC systems
• Responsible for managing and carrying out 24 hour emergency maintenance schedule
• Schedule and complete preventative maintenance program
• Coordinate special projects as directed

Requirements:

Service Manager must maintain a professional and courteous manner with residents, visitors, contractors and fellow employees. Service Manager must have the necessary skills to effectively complete tasks outlined above. One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships.

Education/Qualifications:

• 3+ years' of maintenance experience or valid training
• Prior supervisory experience 
• Universal CFC Certification required
• CPO Certification required 
• Strong understanding of appliance, electrical and plumbing repair
• Current on OSHA, building and safety standards
• Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools
• Valid drivers’ license

Weekend work is required.

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.  We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Salary: $31.00-$35.00 per hour (Pay is commensurate with experience, education, training, and skills)
• Annual Bonus Potential: $5,000 annually, paid quarterly
• Renewal and Survey Commissions
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Day off for Annual Physical, Day off for your Birthday; Comprehensive Parental and Bonding Leave
• Insurance Benefits: Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability Insurance; Flexible Spending Account
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900
• Professional Development: Tuition Reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company; employee discount through Intercoastal Mortgage

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance                                                          

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

This role is an Onsite Role: This role requires full-time presence at our Oxford, North Carolina office.

The Quality Systems & Compliance Engineering Technician will assist the Manager of QA S&C and will interface with Quality Control, Quality Assurance, Manufacturing, Supply Chain and R&D to drive Continuous Improvement to our processes, systems, and products. 

The Engineering Technician will rely on Quality Standards & Policies for the Revlon Oxford Manufacturing Facility, located in North Carolina. 

The QA S & C Engineering Technician will audit and trend QS and make recommendations on implementing, coordinating, and improving the site quality system in accordance with applicable guidance, standards, and regulations.   

Basic Function 

• Trends and confirms implementation caliber for the Site’s Quality Systems, i.e. change control, Non-conformance process, Root cause and CAPA review, and supports the Site Management Reviews as established and maintained. Supports the performance of the Quality System in conjunction with the Manager of Quality Compliance.   
• Monitors Quality System trends and brings those systems in need of corrective action to upper management’s attention. Assures implementation of Corrective action as required, confirms effectiveness, and maintains documentation accordingly. 
• Reviews procedures and regulations in alignment with current facility practices and recommends follow up continuous improvement training as necessary. 
• Reviews Metrics for appropriateness / applicable to regulatory guidance and practices. Aligns those KPI/Metrics with daily and weekly activities confirming the metrics are supportive of Quality and R&D policies, procedures, and goals. 
• Supports the Manager for reporting on Internal Audits of the local factory. Further, to provide and track improvement and success in audit responses as recommendations for improvement are implemented.  Track the Internal Audit schedule and working with QC and Operations provide an internal audit response / tracker to identify status of improvement. i.e., track improvement plans and identify any lagging activity. 
• Support equipment qualification activities as needed within document review / tracking. Knowledge of Quality standards, FDA Guidance, QC Testing methodologies in support of equipment qualification activities. 
• Provide support to ship out new item samples to external support groups.
• Responsible in understanding compliance in accordance with regulations and standards such as but not limited to 21CFR 210, 21CFR211, 21CFR820, ISO 27716, ISO 13485 
• Responsible for review and knowledge of Revlon Global Procedures written to support the Global Quality Assurance Program. Industry specific FDA; Canada; Europe; Global markets. 
• Provide problem solving skills and expertise to drive solutions. 
• Able to handle multiple projects simultaneously. 

Required Competencies, Skills, Experience  

• 3-5 years industry experience 
• Proficient in the computer applications of Office suite: Word & Excel; Experience with Sharepoint systems; SAP general knowledge. 
• Hands-on knowledge of laboratory practices, microbiology, analytical exposure, quality control and quality assurance best practices, etc. Must have experience with GMP Manufacturing, Quality and Compliance: GMP/GLP or GXP and CFR requirements 
• Good written and oral communication skills to effectively reach all levels of the organization, including the ability to brainstorm solutions, monitor and provide recommendations for improvement. 
• Must be able to prepare and convey data analysis to manager and others within a group with clarity and accuracy. 
• Self-directed, complete routine tasks independently and be confident in making decisions, in consultation with management. 

Education: 

• Associates in the Sciences: Applied Science, Biology, Chemistry, Engineering etc. 
• Or High School Education plus 5 years of Quality and Manufacturing experience. 

#LI-Onsite #LI-EM1

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $55,000 - $70,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi and Realpage experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

Why Digital.ai? 

• 9-time Leader in Gartner Magic Quadrant for Enterprise Agile Planning, Digital.ai’s platform is designed to unify, secure, and generate predictive insights across the software lifecycle
• Our customer base includes 260 of the F500 companies
• Only 1% of our current customer base owns more than one of our solutions. Huge opportunity for expansion!
• Enterprise only focus on Global 2000 with high propensity to buy
• Funded by TPG – the 8th largest global private equity firm

Our space and our audience:

We combine optimized agile planning with secure software delivery and end-to-end intelligence enabling for large, complex enterprises to compete and excel in today's digital market. Our global clients lead their industries as innovators in digitization across financial services, retail, telco, public services, telco, technology, manufacturing, transportation, and energy with our AI-powered DevSecOps platform. We currently serve:

• Over 50% of Fortune 100 companies
• 8 of 10 top banks in the US
• 5 of 10 largest gaming companies
• 5 of 10 global airlines
• Over 50 worldwide government entities

Wondering about our culture? Our Digital.ai team has a set of shared values - Action with Accountability, Creativity with Purpose, and Unity with Empathy - that serve as a compass for how we work together and deliver for our customers.

Ready to make an impact and help customers adopt AI to drive innovation?

Are you a high energy, high-performing software sales leader who thrives in bringing solutions to technically complex challenges at the largest and most innovative global companies? We would love for you to bring your amazing leadership expertise to Digital.ai!

About the Role: 

The Vice President, Sales Americas (VP Sales Americas) is responsible for developing and executing the sales roadmap for the Americas, including commercial and public sectors, and in turn, achieving revenue and profitability objectives. The VP Sales Americas leads the Account Executive and Account Manager teams to build and expand relationships with new and existing clients. The VP Sales Americas represents the entire range of Digital.ai products and services sold in their territory. This role will report to the Chief Revenue Officer.

 How You Will Succeed: 

• Strategic direction for Sales in the Americas, as a thought leader with primary responsibility for developing and executing innovative strategies to achieve business objectives and meet company goals.
• Develop and maintain a sound business plan, analyzing market data and communicating opportunities to senior leadership. Analyze operating results of business and take necessary steps to correct shortfalls in performance. Contribute to development of regional sales plan, budgets and forecasts.
• Deliver business for the company from the Americas, exceeding goals in revenue, operational or product delivery performance. Drive additional growth opportunities to include expansion with existing customers and new logos.
• Lead and develop the NA East Account Executive Team in meeting sales and growth objectives. Guide and support Sales Teams in sales strategy and marketing plan implementation. Recruit top talent to nurture a world class Sales Team.
• Implement overall sales process, set and manage the appropriate metrics (MEDDPIC) for sales funnel management. Define and improve a sales workflow to achieve repeatable success. Encourage sales team to serve as customer voice throughout the customer life cycle to maximize customer satisfaction, adoption, and opportunities to grow.
• Make strategic resource allocation decisions across the Americas Sales Team to orchestrate efficient and profitable growth in revenue and company impact.
• Effectively collaborate with cross functional teams such marketing, customer success, professional services, sales consulting and others to execute the sales plan.

 What You Will Bring:  

• Bachelor’s degree in business, sales, marketing or related field - Master’s degree preferred
• 12+ years experience in enterprise software sales in DevOps, agility, and/or security, with a solid track record of success in the Americas and NA East region
• 8+ years experience managing sales teams and individual contributors
• Demonstrated ability to manage complex projects with the ability to drive through completion
• Strong financial and budgetary skills as well as fiscal responsibility
• Ability to effectively work with cross-functional teams across the organization, to achieve revenue targets
• Ability to excel in a team-oriented, collaborative, and fast-paced environment
• Exceptional written, verbal, and interpersonal communication skills
• Energetic attitude, willingness to perform and ability to inspire teams to get things done
• Excellent leadership and project management skills
• Located in the U.S., ideally in the East Coast region

 Why join us at Digital.ai?:

Digital.ai offers phenomenal benefits such as:

• A leading technology sales compensation plan, including significant incentives for over-achieving
• Robust benefits options including Medical, Dental, Vision and other plans
• Unlimited Paid Time Off (PTO) program plus recognized holidays   
• Unlimited access to continuous learning and professional development with TalentLMS 
• Flexible working arrangements in a remote setting
• Opportunity to work with a diverse, globally distributed team

At Digital.ai, we believe in fostering a culture of pay transparency. We are committed to providing our employees with fair and competitive compensation. The current compensation range (including base salary and annual commission target) for this specific job is estimated to be between $400,000 - $475,000. Please note that final compensation will be determined based on factors such as qualifications, experience, and internal equity. We value transparency and aim to create an inclusive and equitable workplace for all our employees. Certain positions at Digital.ai might also be eligible for additional compensation in the form of bonuses, or other employee benefits which are separate from the base salary and to be defined at offer stage.

All are welcome to apply.  We maintain compliance with federal, state, and local laws that prohibit employment discrimination on the basis of age, race, color, gender, identity, gender expression, sex, pregnancy, national origin, ancestry, religion, physical or mental ability, medical condition, sexual orientation, marital status, citizenship status, protected military or veteran status, and all other protected classifications. We welcome everyone and believe that diversity is the foundation of innovation. 

For individuals with disabilities who would like to request an accommodation, please advise us within your job application or cover letter.

FRAUD PREVENTION ALERT: please note that Digital.ai does not use third party recruiters. In our efforts to protect you against possible impersonation please check the email address or are contacted by an unfamiliar/third party requesting please reach our directly to Digital.ai.

Hill House is seeking a Keyholder to help lead the retail team at our store in Charlotte,NC and become a pivotal part of our Hill House family. In this role, you'll serve not only as a brand ambassador but also as a key player in building relationships, both internally and externally, to cultivate an unparalleled service culture while coaching and mentoring a passionate team of associates. This is a full-time position with a retail schedule (including weekends).

What You'll Do:

• Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met
• Ensure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and merchandising standards to meet brand standards continually
• Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs
• Support Store Manager and Assistant Store Manager with daily staffing plans, inventory management, and visual displays
• Work in a fast-paced environment with fastidious attention to detail

Who You Are:

• Retail management experience or service industry management background
• Passion for people development and customer experiences
• Self-motivated with exceptional communication and motivational attitude
• High degree of flexibility and initiative
• Embraces a culture of learning and advocacy
• Has lived experiences with people from different backgrounds and diverse teams

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Overview:

This role will guide, mentor, train, and coach his/her direct reports to be productive, engaged, and quality contributors within their team and the overall functional group. The supervisor will communicate, assign, and monitor department goals, activities, quality of work, and objectives to all team members. The supervisor will also track and report any shortfalls in the progress of the production schedule/and or plan. 

Other critical responsibilities include: 

• Lead and monitor daily production for assigned value stream.
• Supervise and lead the activities associated with filing and assembly by providing work direction, production schedules, training for continuous improvement, and mentoring for assigned associates.
• Understand and implement the business unit policies and procedures driving associate with an emphasis on safety, quality, teamwork, and continuous improvement.
• Monitor compliance to ensure orders are completed on time and desired finished goods inventory levels are maintained.
• Perform data collection and provide metrics and reporting as required.
• Communicate daily with Operations manager proactively providing solution to problems and concerns.
• Serve as Back up to the Operations Manager of the BU (as needed).

Responsibilities:

• Management
  • Assigns associates to the line, communicates necessary pass up/pass down information necessary for proficient shift handoff, ensures employees are working safely and compliant with plant safety rules and GMP guidelines.
  • Responsible for leading improvement projects and initiatives aligned with the business strategic imperatives to include, but not limited to: Safety, Employee Morale, Quality, Waste reduction, Direct & Indirect Labor Costs, and OEE.
  • Focus line ownership: Assessment of current state, establishing targets, development of glide paths, develop and execute action items and achieve targeted results. 
  • Establish staff and manpower requirements to achieve compliance in meeting scheduled workloads. Ensure activities within the Unit across all shifts comply with expectations set forth and are consistent with Department objectives and policies. Ensure all equipment is operational and performs within expected tolerances.
  • Solve production issues and drive continuous improvement, reduce waste, minimize changeovers and machine down-time, ensure all operation employees have defined job duties and expectations, and are managed.
  • Timely corrective action should take place when needed.
  • Interface with all other sites functional areas as needed (HR, Quality, WHSE, Planning, Payroll, etc.) Facilitates employee communication meetings as necessary, staff lines effectively, balancing Revlon full-time and temporary associates.
  • Maintains good associate relations and morale.
  • Attend various meetings to meet business needs. Supervise and validate line performance during NPD trials. 
• Development of People:
  • Strive to make the Oxford site a great place to work by: proactively developing people (cross training, projects)
  • Address all issues, concerns, and disciplinary actions promptly and effectively.
  • Innovation – Provide challenges, changes, ideas, and suggestions to drive the organization forward.
  • Provide/facilitate training as needed.
  • Ensure that all appropriate records are accurate and maintained within guidelines.
  • Ensures that plant procedures and policies are enforced accordingly and drives accountability for those that are not in compliance.
  • Facilitating employee feedback and annual performance reviews for subordinates. 
• Quality:
  • Ensure that associates are efficiently producing product complaint with Revlon and governmental guidelines and specifications.
  • Investigates and determines root causes and corrective actions for product out of specifications.
  • Interact with Quality to resolve problems or issues affecting areas of responsibility.  
  • Maximize line uptime and throughout through efficient use of associates and equipment.
  • Ensures the product is being produced at the highest quality standards.
  • Review scrap and potential quality concerns and providing resolution.
  • Review and sign appropriate paperwork.
  • Ensures that all necessary paperwork is appropriately completed in a prompt and efficient manner.
  • Ensure paperwork is maintained and up to date as per company requirements and policies.
  • Work with quality resources as needed to implement any new requirements due to new products or new regulations. 
• Financial:
  • Responsible for operational financial aspects of the shift assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste. 

Qualifications:

• Prefer a 4 year BS or BA preferred degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience and 5-7 years of experience required.
• Experience Proven track record of supervision of associates in a production environment, preferably drug and/or cosmetic.
• Knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Must possess teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation, and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in a FDA – GMP environment.
• Significant communication skills – verbal and written.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-JL1

The base pay range for this position is $70,000 - $85,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Overview:

• Responsible for directing and organizing various component materials into an end finished product and directs associates to achieve standard production rate as per the SPI.
• Responsible for directing associates to produce quality products as per the RPPS.
• Responsible for ensuring a safe and clean working environment.
• Responsible for directing the associates to operate cost center at a minimum cost to meet or exceed budget goals.
• Coaches and trains associates to meet or exceed Quality, GMP, Safety and good Housekeeping Standards.
• Must have proficient computer skills.
• Backup to the Director of the area (as needed)

Responsibilities:

• Safety: Ensure that a safe workplace is maintained at all times. Provide resources necessary to be proactive towards addressing issues in the workplace. Comply with all OSHA & Revlon guidelines and procedures. Assist Safety Director as needed with task forces, projects and teams. Metrics: Safety incident rate; OSHA & Workmen’s comp cases; restricted duty.
• Development of People: Strive to make the Oxford site a great place to work by: proactively developing people (cross training, class work and challenges); Addressing all issues, concerns and disciplinary actions promptly and effectively; contributing to site efforts to address issues and concerns. Staff lines effectively, balancing Revlon and Agency Temporary associates. Maintains good associate relations and morale. Ensures that procedures and policies required to meet good work practices are being adhered to. Innovation – Provide challenges, changes, ideas and suggestions to drive the organization forward. Metrics: Associates – Technical training compliance; Safety training; GMP training; Personal Development Plans; Lean Manufacturing.
• Quality: Ensure that all Revlon & Governmental Good Manufacturing Practices are complied with. Provide resources necessary to address any issues before the operation is adversely affected. Maximize line uptime and throughput through efficient use of associates and equipment as specified in the SPI. Assures the quality integrity is being produced at the highest standards of the RPPS. Ensures that SAR’s Cleaning and Sanitizing Logs and other related production paperwork is properly filled out, maintained and up to date as per company requirements and policies. Work with the site Quality Director (and others – as needed) to implement any new requirements due to new products or new regulations. Provide / facilitate training as needed. Ensure that all appropriate records are accurate and maintained within guidelines. Metrics: First pass yield accuracy on paperwork, Sigma; AOQ; Rejection of lots; GMP through internal or corporate audits.
• Customer Service: Ensure that all Customer requirements (domestic, international & special markets) are met per company objectives (Regular business forecast & Promotional commitments). Evaluate production needs on a forward basis to ensure that needed equipment and people resources are available to meet the customer’s needs. Keeps Senior Management abreast through shift transference of information orally and written of current production plan issues, changes or problems that need to be highlighted. Metrics: Schedule compliance; Service Levels; Promotional ship on time.
• Financial: Responsible for operational financial aspects of the cost center(s) assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste; Overhead – supplies and ancillary equipment; Support and facilitate site cost reduction objectives. Metrics: Labor – Direct efficiency, indirect as a percent of direct; Material – MU; Scrap report. Overhead – performance to budget & tasks.

Qualifications:

• Experience in supervision of associates in a production environment, preferably drug and/or cosmetic.
• Extensive knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Have good teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in an FDA – GMP environment
• Significant communication skills – verbal and written
• Ability to facilitate cross functional teams
• Basic computer skills, Excel, Word and use of MRP systems

Responsible for these aspects of daily operations:

• Ensure that all employees in the cost center have defined job duties and expectations and are managed according to those duties – and that timely corrective action takes place when needed.
• Ensure that reasonable schedules are formulated, meeting customer’s needs and equipment capability. Interface with appropriate departments as needed to affect change.
• Ensure that all equipment is operational and performs within expected tolerances.
• Ensure that all Revlon and governmental policies, guidelines, rules and procedures are followed and adhered to.
• Interface with all other sites functional areas as needed (HR, Quality, Distribution, Finance, etc.)

Measurement of Performance:

• Maintain Safety at an Incidence Rate to meet or exceed established target.
• Maintain Quality to significantly improve and revamp the quality process to decrease rejects and ensure that defective material does not leave the site per established target.
• Attain a GMP score to meet or exceed target
• Material Usage Variance (MUV) is achieved by favorable variance to budget per established target.
• Customer Service to achieve regular business customer service level and achieve promotional shipment as per established target.
• Direct Labor Efficiency to achieve a “net” direct labor efficiency of “0”$ variance to budget after cost reduction and achieve a total indirect labor efficiency of “0”$ variance to budget as per established target.

Minimum Education Required:

• 4-year degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience.
• Minimum 5 - 7 years of experience

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-JL1 

The base pay range for this position is $100,000 - $120,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

This role will guide, mentor, train, and coach his/her direct reports to be productive, engaged, and quality contributors within their team and the overall functional group. The supervisor will communicate, assign, and monitor department goals, activities, quality of work, and objectives to all team members. The supervisor will also track and report any shortfalls in the progress of the production schedule/and or plan. 

Other critical responsibilities include: 

• Lead and monitor daily production for assigned value stream.
• Supervise and lead the activities associated with filing and assembly by providing work direction, production schedules, training for continuous improvement, and mentoring for assigned associates.
• Understand and implement the business unit policies and procedures driving associate with an emphasis on safety, quality, teamwork, and continuous improvement.
• Monitor compliance to ensure orders are completed on time and desired finished goods inventory levels are maintained.
• Perform data collection and provide metrics and reporting as required.
• Communicate daily with Operations manager proactively providing solution to problems and concerns.
• Serve as Back up to the Operations Manager of the BU (as needed).

Responsibilities:

• Management
  
  
• Assign associates to the line, communicates necessary pass up/pass down information necessary for proficient shift handoff, ensures employees are working safely and compliant with plant safety rules and GMP guidelines.
• Responsible for leading improvement projects and initiatives aligned with the business strategic imperatives to include, but not limited to: Safety, Employee Morale, Quality, Waste reduction, Direct & Indirect Labor Costs, and OEE.
• Focus line ownership: Assessment of current state, establishing targets, development of glide paths, develop and execute action items and achieve targeted results. 
• Establish staff and manpower requirements to achieve compliance in meeting scheduled workloads. Ensure activities within the Unit across all shifts comply with expectations set forth and are consistent with Department objectives and policies. Ensure all equipment is operational and performs within expected tolerances.
• Solve production issues and drive continuous improvement, reduce waste, minimize changeovers and machine down-time, ensure all operation employees have defined job duties and expectations, and are managed.
• Timely corrective action should take place when needed.
• Interface with all other sites functional areas as needed (HR, Quality, WHSE, Planning, Payroll, etc.) Facilitates employee communication meetings as necessary, staff lines effectively, balancing Revlon full-time and temporary associates.
• Maintains good associate relations and morale.
• Attend various meetings to meet business needs. Supervise and validate line performance during NPD trials. 
  
  
• Development of People:
• Strive to make the Oxford site a great place to work by: proactively developing people (cross training, projects)
• Address all issues, concerns, and disciplinary actions promptly and effectively.
• Innovation – Provide challenges, changes, ideas, and suggestions to drive the organization forward.
• Provide/facilitate training as needed.
• Ensure that all appropriate records are accurate and maintained within guidelines.
• Ensures that plant procedures and policies are enforced accordingly and drives accountability for those that are not in compliance.
• Facilitating employee feedback and annual performance reviews for subordinates. 
  
  
• Quality:
  
  
• Ensure that associates are efficiently producing product complaint with Revlon and governmental guidelines and specifications.
• Investigates and determines root causes and corrective actions for product out of specifications.
• Interact with Quality to resolve problems or issues affecting areas of responsibility.  
• Maximize line uptime and throughout through efficient use of associates and equipment.
• Ensures the product is being produced at the highest quality standards.
• Review scrap and potential quality concerns and providing resolution.
• Review and sign appropriate paperwork.
• Ensures that all necessary paperwork is appropriately completed in a prompt and efficient manner.
• Ensure paperwork is maintained and up to date as per company requirements and policies.
• Work with quality resources as needed to implement any new requirements due to new products or new regulations. 
  
  
• Financial:
• Responsible for operational financial aspects of the shift assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste. 

Qualifications:

• Prefer a 4 year BS or BA preferred degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience and 5-7 years of experience required.
• Experience Proven track record of supervision of associates in a production environment, preferably drug and/or cosmetic.
• Knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Must possess teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation, and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in a FDA – GMP environment.
• Significant communication skills – verbal and written.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $70,000 - $85,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Overview:

• Responsible for directing and organizing various component materials into an end finished product and directs associates to achieve standard production rate as per the SPI.
• Responsible for directing associates to produce quality products as per the RPPS.
• Responsible for ensuring a safe and clean working environment.
• Responsible for directing the associates to operate cost center at a minimum cost to meet or exceed budget goals.
• Coaches and trains associates to meet or exceed Quality, GMP, Safety and good Housekeeping Standards.
• Must have proficient computer skills.
• Backup to the Director of the area (as needed)

Responsibilities:

• Safety: Ensure that a safe workplace is maintained at all times. Provide resources necessary to be proactive towards addressing issues in the workplace. Comply with all OSHA & Revlon guidelines and procedures. Assist Safety Director as needed with task forces, projects and teams. Metrics: Safety incident rate; OSHA & Workmen’s comp cases; restricted duty.
• Development of People: Strive to make the Oxford site a great place to work by: proactively developing people (cross training, class work and challenges); Addressing all issues, concerns and disciplinary actions promptly and effectively; contributing to site efforts to address issues and concerns. Staff lines effectively, balancing Revlon and Agency Temporary associates. Maintains good associate relations and morale. Ensures that procedures and policies required to meet good work practices are being adhered to. Innovation – Provide challenges, changes, ideas and suggestions to drive the organization forward. Metrics: Associates – Technical training compliance; Safety training; GMP training; Personal Development Plans; Lean Manufacturing.
• Quality: Ensure that all Revlon & Governmental Good Manufacturing Practices are complied with. Provide resources necessary to address any issues before the operation is adversely affected. Maximize line uptime and throughput through efficient use of associates and equipment as specified in the SPI. Assures the quality integrity is being produced at the highest standards of the RPPS. Ensures that SAR’s Cleaning and Sanitizing Logs and other related production paperwork is properly filled out, maintained and up to date as per company requirements and policies. Work with the site Quality Director (and others – as needed) to implement any new requirements due to new products or new regulations. Provide / facilitate training as needed. Ensure that all appropriate records are accurate and maintained within guidelines. Metrics: First pass yield accuracy on paperwork, Sigma; AOQ; Rejection of lots; GMP through internal or corporate audits.
• Customer Service: Ensure that all Customer requirements (domestic, international & special markets) are met per company objectives (Regular business forecast & Promotional commitments). Evaluate production needs on a forward basis to ensure that needed equipment and people resources are available to meet the customer’s needs. Keeps Senior Management abreast through shift transference of information orally and written of current production plan issues, changes or problems that need to be highlighted. Metrics: Schedule compliance; Service Levels; Promotional ship on time.
• Financial: Responsible for operational financial aspects of the cost center(s) assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste; Overhead – supplies and ancillary equipment; Support and facilitate site cost reduction objectives. Metrics: Labor – Direct efficiency, indirect as a percent of direct; Material – MU; Scrap report. Overhead – performance to budget & tasks.

Qualifications:

• Experience in supervision of associates in a production environment, preferably drug and/or cosmetic.
• Extensive knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Have good teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in an FDA – GMP environment
• Significant communication skills – verbal and written
• Ability to facilitate cross functional teams
• Basic computer skills, Excel, Word and use of MRP systems

Responsible for these aspects of daily operations:

• Ensure that all employees in the cost center have defined job duties and expectations and are managed according to those duties – and that timely corrective action takes place when needed.
• Ensure that reasonable schedules are formulated, meeting customer’s needs and equipment capability. Interface with appropriate departments as needed to affect change.
• Ensure that all equipment is operational and performs within expected tolerances.
• Ensure that all Revlon and governmental policies, guidelines, rules and procedures are followed and adhered to.
• Interface with all other sites functional areas as needed (HR, Quality, Distribution, Finance, etc.)

Measurement of Performance:

• Maintain Safety at an Incidence Rate to meet or exceed established target.
• Maintain Quality to significantly improve and revamp the quality process to decrease rejects and ensure that defective material does not leave the site per established target.
• Attain a GMP score to meet or exceed target
• Material Usage Variance (MUV) is achieved by favorable variance to budget per established target.
• Customer Service to achieve regular business customer service level and achieve promotional shipment as per established target.
• Direct Labor Efficiency to achieve a “net” direct labor efficiency of “0”$ variance to budget after cost reduction and achieve a total indirect labor efficiency of “0”$ variance to budget as per established target.

Minimum Education Required:

• 4-year degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience.
• Minimum 5 - 7 years of experience

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-JL1 

The base pay range for this position is $100,000 - $120,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Position Overview:

At Revlon’s largest manufacturing facility based in Oxford, NC, your contributions will directly influence our success and enhance our customers’ satisfaction. Experience the excitement of making a tangible difference every day. A line operator sets-up, runs, maintains and monitors the operation of the manufacturing line to ensure production goals and quality control measures are met. You will be responsible for the efficient and safe operation of equipment in accordance with established Revlon company practices and policies.

Major Duties: 

• Preparing machines and production areas before each shift.
• Operating and adjusting machinery as needed throughout the production process.
• Conducting regular maintenance checks and cleaning of equipment.
• Reporting any malfunctions or abnormalities in the production process.
• Setting up, operating, and maintaining machinery and production lines.
• Monitoring equipment for functionality, performing adjustments, and troubleshooting issues to minimize downtime.
• Ensuring that all safety protocols and operational procedures are followed.
• Maintaining accurate records of production quantities, and times, equipment status, and issues encountered.
• Operate equipment in accordance with Safety, Quality, GMP (Good Manufacturing Practices), and Standard Work Guidelines.
• Ensure_” 5S” _ standards are achieved.
• Obtain batch from Managers or designee. Ensure clean & sanitization date with expiry.
• Bill of material verification to bulk and components on the line (line clearance).
• Ensure batch code of bulk and code on primary unit match.
• Ensure that detection devices are working properly and document.
• Review RPPS and ensure adherence.
• Complete Self Audit Report – (Temps,Torques,Weights, etc.)
• Performs repetitive detailed sample collections.
• Conduct in-process quality checks; take necessary actions for non-compliance.
• Create barcode label and yield tags. Pull Beginning, Middle, and End samples according to barcode label.
• Perform Crane Hoist and Sling Inspection-Document.
• Perform material handling duties as required on the Operations sheet. Inform Manager of Safety, Quality or personnel issues.
• Inform Mechanic if any adjustments need to be made to conform to Quality or Safety standards.
• Start and Stop process. Complete scrap sheet at end of run. Knowledge of Safety and GMP/Housekeeping requirements.
• The training of, and ongoing communication with, line personnel in culling rejects from quality pieces.
• Assist with the training of new employees in duties and responsibilities of their position.
• Perform minor repairs and minor adjustments to machinery to maximize up time.

Knowledge & Skills Required: 

• Basic knowledge of hand tool usage (screwdriver, wrench, pliers, allen wrench, etc.).
• Strong interpersonal and communication skills.
• Ability to work in a team-oriented environment as well as independently.
• Able to follow written and verbal processes appropriately.
• Excellent problem-solving skills and ability to work under pressure.
• Strong attention to details.
• Ability to write legibly.
• Ability to stand/walk for 8 hours a day as well as climb a ladder and/or steps.
• Ability to lift and carry 50+ lbs.
• Able to push and pull objects weighing up to 50 lbs. and maneuver bulk drums weighing up to 400 lbs.
• Basic computer skills (ex: email, data entry, etc.).

Shift hours: 1st Shift (7:00am-3:30pm) | 2nd Shift (3:00pm-11:30pm) | 3rd Shift (11:00pm-7:30am)

#LI-KM1 #LI-Onsite

The base pay range for this position is $18.00/ hour with a $1.10 shift differential for 2nd and 3rd Shift; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Critical Mass Group works with some of the most innovative, exciting brands in the food and beverage space. Our extensive expertise, strategic relationships and relentless execution in sales and distribution provides our unique brands the foundation and pathway for sustainable growth. Our team of experts build outstanding brands.

This role will be based in the greater Southeast region of the United States, ideally in the Asheville or Charlotte, NC area.

Responsibilities for this position are as follows:

Job Summary:

The Account Manager is responsible for growing sales of the Company’s brand partners at current and new retailers in their area of responsibility. This position is tasked with delivering profitable sales results, which include engaging existing and new retail accounts, creating successful promotional plans, and expanding distribution through existing and new distribution partners.

Responsibilities and Duties:

• General / Strategic
  • Create, build, and maintain strong partnerships with distributors and retailers to grow brands in the assigned geography.
  • Executes the go-to-market strategy for brands in retail channels in the assigned geography:
    • Drives sales in current footprint.
    • Expands into new regional retailers.
    • Grows footprint of regional chains through distribution network.
    • Builds sustainable, long term, relationships with our retailer partners.
  • Strong emphasis on continued education with internal and external sales teams on category management, innovation, market conditions, competitor knowledge and trends in their area of responsibility.
• Promotional Planning
  • Develops, presents, and executes brand promotional plan on a retailer-by-retailer basis.
  • Improves execution of distribution, new item introductions, schematic implementation, promotional plans, forecasts, and channel strategies.
  • Communicate to our distributor partners to execute in trade execution with upcoming promotional programs and activities.
• Analytical Reporting
  • Prepares, develops, and delivers metrics and analytical reports that give the internal team and brand partners timely, flexible, and structured access to their business information.
  • Requesting and analyzing distribution reports to determine market coverage and opportunities for future growth.
  • Conducting store audits (with field sales reps or merchandisers) to ensure merchandizing standards are adhered to and promotional programming is being executed.
  • Builds a seamless connection internally with management to track and manage promotional spending and accrual funds to maximize return on investment; drives profitable volume for trade spend levels.
  • Work with the management team to understand business and functional requirements, implement solutions to support their analytical and reporting needs, and assist them in identifying patterns and anomalies.
  • Optimize sales and operational efficiency through innovative thinking, process improvement, data manipulation, system enhancement and best practices.
• Brand Management / Relations
  • Assures a high level of customer service by handling customer concerns and follow-up in a proactive manner.
  • Resolve customer issues by following appropriate administrative processes and company policies and escalating issues to management as appropriate.
  • Ability to understand, create and deliver high-quality audience-appropriate communication with brand partners.
  • Assure a high level of customer service by handling brand concerns and follow-up in a proactive manner via phone, email, and in person.
  • Report back progress, successes, and challenges to management in timely manner.
• Miscellaneous
  • Participate in distributor kick offs, reoccurring meetings, and ride along to promote the company brands.
  • Works to help coordinate, as well as participate, in trade shows (i.e. Natural Products Expo, Fancy Foods, NACS and distributor shows).
  • Demonstrate a passion for all the Company’s products.
  • Embrace our brand image and model the Company’s cultures, values, and behavior – always represents the Company in a positive and energetic manner!

Qualifications, Skills, and Education:

• This position should be passionate about food and beverages. He or she considers themselves an independent thinker and doer, and some who loves to introduce friends to new things they’ve discovered, especially food and beverages.
• Bachelor’s degree (B.A or B.S) in Sales, Business Administration, Business Management.
• 2+ years of successful sales experience with increased responsibility with retail customers.
• Established relationships and demonstrated success working with key retail accounts along with the associated distributors serving these channels.
• Working knowledge of financials used in the sales process such as costing, margin, profitability, promotional spending, and allowances.
• Passionate and results oriented individual who demonstrates persistence in the face of obstacles – ability to problem solves and innovate to succeed.
• Strong planning and organizational skills along with excellent interpersonal, written/oral communication, and presentation skills.
• Full competence with Microsoft Office (Excel, PowerPoint, and Word).
• Proven ability to work independently as well as collaboratively.
• Demonstrated ability to excel in a hands-on, fast paced entrepreneurial environment.
• Highly adaptable and resourceful; proactive versus reactive.
• Proficient in Syndicated Data Tools including, but not limited to SPINs, IRI, Nielsen, etc.

Title of role: Program Manager, Member Services Content & Communications
Location: Remote but if in NY/ Boston (2 days in office)
Approved Salary Range: $95,000-$115,000

About the Role:

The Program Manager, Content & Communications plays a critical role in enabling a luxury customer experience by developing clear, engaging, and effective content for both member services agents and members. This role is responsible for training content creation, agent-facing knowledge resources, and member-facing help content.

This role partners closely with MS Training, MS Operations, and MS Operations Excellence teams to ensure content is accurate, timely, scalable, and aligned with both operational needs and luxury brand standards.

Key Responsibilities:

• Training & Agent Enablement

  • Design, develop, and maintain training materials for customer service agents, including onboarding, refresher training, process updates, and learning modules.
  • Develop refresher modules and tips/tricks series to keep tenured agents sharp and engaged
  • Translate complex policies, systems, and workflows into clear, actionable training content that supports agent confidence and performance.
  • Partner with Training and Operations leaders to identify content gaps and continuously improve learning effectiveness and agent readiness.
  • Move beyond text-heavy desks and create engaging content using videos, interactive modules, infographics, and gamified learning that caters to diverse learning styles

  Agent-Facing Knowledge & Help Content

  • Own and maintain agent-facing knowledge base articles, job aids, and standard operating procedures ensuring ease of navigation, accuracy, and optimization
  • Collaborate with cross-functional partners to create content related to policy updates, tool enhancements, and operational changes.
  • Ensure agent-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality agent & member experience.

  Member-Facing Service Content

  • Create and update member-facing content, including Help Center articles, FAQs, policy explanations, and transactional messaging to reduce friction and promote self-service
  • Ensure all member-facing content reflects the luxury brand voice while clearly setting expectations and helping reduce inbound contacts.
  • Ensure member-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality member experience.

  Agent Facing Communication

  • Support internal communications and engagement initiatives within the Member Service organization, including change communications, operational updates, and recognition content.
  • Curate Flash Alerts and Reminders to ensure agents are aware of recent changes, outages, or policy shifts.

  Content Governance & Optimization

  • Establish content standards, templates, and best practices across training, agent-facing, and member-facing materials.
  • Track content performance and engagement metrics (e.g., article usage, training completion, contact drivers) and use insights to iterate and improve effectiveness.
  • Manage content calendars, updates, and version control to ensure consistency across channels and audiences.

Experience and Background Needed:

• • Strong writing and editing skills with the ability to adapt tone for agents, internal stakeholders, and luxury consumers.
  • Experience in creating training materials, knowledge base content, or internal communications in a customer service or e-commerce environment.
  • Strong cross-functional collaboration and stakeholder management skills.
  • Comfort working in a fast-paced, evolving environment with multiple priorities.
  • Proficiency with content creation tools (e.g., Gemini, LM Notebook, Canva, Loom, Camtasia, or Articulate) to build visually compelling content and training.

• Education

  • Bachelor’s degree in communications, marketing, education, organizational development or related field required

  Years of experience

  • 3-5 years’ experience in content creation, communications, knowledge management, training, curriculum design

  Technical skills

  • Knowledge management platforms
  • Experience leveraging AI tools to support content creation, editing, summarization, and optimization while maintaining quality, accuracy, and brand voice.
  • Experience optimizing content for AI-driven search and automation
  • Ability to use data to inform content gaps and performance

The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

What We Offer:

Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.

We Encourage You to Apply:

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.

Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Roofing Sales Leader-Greensboro, NC

If you’re a winning, high-agency leader who can sell and build a team, we want to talk.

Don't have a resume? No problem. Reach out to us directly at Recruiting@3MG.com

Why Join 3MG Solutions?

• 3MG Solutions, LLC is one of the fastest-growing residential and commercial roofing contractors in the United States. With offices across Florida, Missouri, Georgia, and Kansas, we pride ourselves on our team-centric culture, mutual respect, and active community involvement.
• Owens Corning Platinum Preferred Contractor. Fewer than 1% of roofing contractors in the country earn this invitation-only designation. You'll be selling behind one of the most exclusive manufacturer credentials in the industry, backed by lifetime workmanship warranties and 50-year non-prorated material coverage that most competitors simply cannot offer.
• Proud Partner of the St. Louis Cardinals! You'll carry brand recognition that opens doors before you knock. Our partnership means your prospects have already seen 3MG's name alongside one of the most trusted brands in St. Louis.
• Headquartered in Orlando, 3MG is proud to be an official partner of UCF Athletics
• We're one of the nation's top roofing contractors and still growing across residential, commercial, repairs, trades, and specialty roofing.
• Uncapped commissions with a strong commission structure and multiple compensation packages to choose from.
• Ongoing training: training starts on your first day and continues throughout your career.
• Supportive team environment with dedicated back-office support.
• Career growth as we continue to expand across markets.

Position Summary

As a leader for our Greensboro branch, you’ll build and lead a high-performing sales team while personally producing in the field. You’ll have full support from our leaders, recruiters, and back-office staff as you drive growth, cultivate new business, and oversee the success of your territory. This role offers a unique opportunity to develop and grow a branch, following the proven models we’ve used to expand across other locations.

Key Responsibilities

• This is a player/coach role. If you are looking for a desk manager position, this won’t be a fit.
• Lead from the front in the field (D2D, networking, referrals)
• Manage, build and train a sales team to hit and exceed goals
• Develop and execute strategies to expand market presence, leveraging both retail and insurance-focused sales approaches.
• Personally generate sales while guiding your team to reach and exceed targets.
• Work closely with company leaders, recruiters, and back-office staff to ensure a seamless onboarding process and ongoing support for your team.
• Maintain high standards for client satisfaction by delivering excellent service and quality roofing solutions.

Qualifications

• Experience:
  • Experience in storm environments and your personal sales volume are taken into consideration if you have less than 3 years of industry experience*
• At least 3+ years of residential roofing experience (shingle, tile, metal).
• 2+ years of leadership experience, with a track record of building and managing successful teams (Outside of roofing industry is considered!)
• Specialty roofing sales experience is highly preferred** 
• Proven success in both retail and insurance residential roofing sales, along with lead generation via networking, door knocking, and referrals.
• Winning Attitude: A positive mindset and strong work ethic is a must. We are a results-driven culture from the top down.

Compensation & Benefits

• Base Salary + Commissions (personal production + team overrides)
• Vehicle & Fuel Card
• Health benefits, PTO and 401k