At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has a Floating Maintenance Technician position available! As the Floating Maintenance Technician, you will support our Barrington Park Apartments in Manassas, VA and Fairfax Square Apartments in Fairfax, VA. 

Monday-Wednesday will be spent at Barrington Park Apartments and Thursday-Friday will be spent at Fairfax Square Apartments 

Under the direction of the Property Manager and Service Manager for the property, the Floating Maintenance Technician is responsible for general maintenance, repairs in apartments and buildings, maintaining curb appeal and quality of apartment homes, responding to resident service requests, and adhering to all safety policies.

Essential duties include but are not limited to: 

• Assist the Service Manager with directing and overseeing all aspects of maintenance of the community
• Schedule and perform preventative maintenance, inspections and janitorial services
• Perform general repair of property grounds, apartments, and building exteriors
• Assist with maintenance of storage areas and maintenance materials
• Perform turnover work as defined by Van Metre of vacant units
• Walk the property daily to uphold curb appeal and monitor safety issues
• Notify Service Manager and Property Manager of any safety or liability concerns as well as preventative maintenance needs
• Responsible for knowledge of property specific problems
• Maintain accurate records of all tasks completed
• Manage inventory and storage areas, purchasing adequate maintenance materials for service requests and apartment turns
• Perform work area clean-up and safety-related duties
• Wear back support belt when lifting more than 25 lbs. or while performing repetitive bending and stooping functions during working hours; use safety equipment (goggles, masks, gloves, etc.) as tasks dictate
• Monitor and perform service requests from residents in a timely fashion
• Ensure excellent customer service
• Participate in after-hours emergency requests and ensure property staff coverage 24 hours/day, 7 days/week

Requirements:

The Floating Maintenance Technician must maintain a professional and courteous manner with residents, visitors, contractors and fellow employees. Maintenance Tech must have the necessary skills to effectively complete tasks outlined above. One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships. 

 Education/ Qualifications:

• 1-2 years of maintenance experience or valid training preferred 
• EPA Certification preferred 
• Strong understanding of appliance, electrical and plumbing repair
• Basic knowledge of HVAC and electrical circuitry
• Current on OSHA, building and safety standards
• Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools
• Valid drivers’ license

Weekend work is required.

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.  We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Salary: $21.00-$23.00 per hour (Pay is commensurate with experience, education, training, and skills)
• Annual Bonus Potential: $5,000 annually, paid quarterly
• Renewal Commissions 
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Day off for Annual Physical, Day off for your Birthday; Comprehensive Parental and Bonding Leave
• Insurance Benefits: Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability Insurance; Flexible Spending Account
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900
• Professional Development: Tuition Reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company; employee discount through Intercoastal Mortgage

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance                                                          

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has a Service Manager position available to work on site at The Piedmont Raleigh Apartments, located in Raleigh, NC!

The Piedmont Raleigh Apartments consists of 382 mid-rise residential units. In this role, you will be responsible, under the direction of the Property Manager and Director of Facilities, for the overall management of the apartment complex and all areas related to the day‐to‐day maintenance operations of the residential community. 

Essential duties include but are not limited to:

• Manage maintenance team of three staff members
• Electrical, plumbing, carpentry, appliance repair and painting
• Organize and manage the different programs required by State and Federal Jurisdictions
• Meet with and direct contractors as needed
• Work closely with the Property Manager to ensure all areas of the property are maintained to the Van Metre standards
• Manage the facility side of the budget
• Repair and treat structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors
• Keep informed of pending vacant units and schedule all the vendors for the make ready process
• Manage the daily flow of service requests
• Submit the required weekly reports to the corporate office
• Have a working knowledge of HVAC systems and be able to maintain, repair and replace HVAC systems
• Responsible for managing and carrying out 24 hour emergency maintenance schedule
• Schedule and complete preventative maintenance program
• Coordinate special projects as directed

Requirements:

Service Manager must maintain a professional and courteous manner with residents, visitors, contractors and fellow employees. Service Manager must have the necessary skills to effectively complete tasks outlined above. One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships.

Education/Qualifications:

• 3+ years' of maintenance experience or valid training
• Prior supervisory experience 
• Universal CFC Certification required
• CPO Certification required 
• Strong understanding of appliance, electrical and plumbing repair
• Current on OSHA, building and safety standards
• Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools
• Valid drivers’ license

Weekend work is required.

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.  We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Salary: $31.00-$35.00 per hour (Pay is commensurate with experience, education, training, and skills)
• Annual Bonus Potential: $5,000 annually, paid quarterly
• Renewal and Survey Commissions
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Day off for Annual Physical, Day off for your Birthday; Comprehensive Parental and Bonding Leave
• Insurance Benefits: Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability Insurance; Flexible Spending Account
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900
• Professional Development: Tuition Reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company; employee discount through Intercoastal Mortgage

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance                                                          

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

Van Metre is seeking a Leasing Consultant to work at one of our properties located in Greenville, SC called Aldon at Keys Crossing Apartments. Our Leasing Consultants take pride in their work, recognizing the value of teamwork and ownership of their responsibilities and impact. They are not only the face of our residential properties, but the heart of the community. Leasing Consultants are key contributors to the company’s success and we’re here to support you in your journey with professional development, career mentorship and growth opportunities, and great benefits and perks. 

As a Leasing Consultant, your primary focus will be to develop productive and positive relationships with residents (both current and prospective) that maximize client satisfaction, occupancy, and retention, while remaining true to Van Metre’s mission, vision, and values.

Responsibilities:

• Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed
• Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing)
• Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents
• Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications
• Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals
• Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately
• In conjunction with the rest of the team, plan, organize, and conduct resident events
• Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping/paint needs, property damage, etc.)
• Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality
• Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.)

• Other sales, customer service, and property-related tasks, as needed

Requirements:

• Previous experience in customer service, sales, hospitality, or related fields
• Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions
• Weekend work is required
• Bilingual preferred

Competencies:

• Aptitude for working with people
• Professional demeanor and attitude
• Customer service skills
• Verbal and written communication skills
• Sales and goal orientation
• Time management and prioritization skills
• Social media skills

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.  We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Salary: $18.00-$20.00 per hour (Pay is commensurate with experience, education, training, and skills)
• Annual Bonus Potential: $5,000 annually, paid quarterly
• Renewal and Leasing Commissions
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900
• Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company, Employee discount through Walker Title Company

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance                                               

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

At Van Metre, we believe each employee contributes directly to our growth, success, and culture. We are seeking a proactive, resourceful Executive Assistant to support our Chief Executive Officer (CEO).

The Executive Assistant serves as a strategic partner to the CEO, helping maximize their effectiveness by managing priorities, anticipating needs, and ensuring work moves forward. This role goes beyond traditional administrative support and requires strong judgment, initiative, and the ability to operate as an extension of the CEO in both internal and external interactions.

Key Responsibilities:

Executive Support & Calendar Management

• Own and optimize the CEO’s calendar, ensuring alignment with company priorities and strategic goals.
• Review and prioritize meeting requests to make the best use of the CEO’s time.
• Protect focus time and balance internal, external, and strategic commitments.
• Ensure meetings are purposeful, with clear agendas, materials, and desired outcomes.
• Serve as a primary gatekeeper, managing calendar access, meeting requests, and inbound inquiries.
• Support management of the CEO’s email inbox, including organizing communications, flagging priorities, and drafting responses as needed.
• Track priorities, action items, and commitments to ensure timely follow-up.
• Provide additional executive support to the CFO and other senior leaders as needed.

Communication & Information Management

• Review, prioritize, and synthesize information to support efficient decision-making.
• Prepare executive summaries and briefing materials in advance of meetings.
• Draft clear, professional communications on behalf of the CEO.
• Serve as a liaison and primary point of contact for internal teams and external stakeholders.

Operational Execution & Project Management

• Track organizational priorities, initiatives, workflows, and deadlines, as well as key performance indicators (KPIs), ensuring progress is monitored and updates are surfaced.
• Help keep work moving by proactively following up with stakeholders, addressing bottlenecks, and coordinating across teams to maintain alignment—without requiring ongoing executive oversight.

• Support onboarding and integration of executives, team members, and administrative staff.
• Identify and implement improvements to processes and executive workflows.

Meetings & Operating Rhythm

• Manage cadence of recurring meetings (e.g., leadership meetings, 1:1s, planning sessions).
• Prepare agendas, materials, and summaries to ensure meetings are efficient and outcome oriented.
• Coordinate meeting logistics, including room setup and participant readiness.
• Attend key meetings, capture decisions and action items, and ensure follow-through.

Reporting & Decision Support

• Compile reporting packages, including analysis, charts, and key business insights.
• Conduct research and gather information to support leadership decision-making.

Proactive Support

• Anticipate needs and address issues before they arise.
• Maintain awareness of upcoming priorities, risks, and opportunities.

Administrative & Personal Support

• Manage travel, logistics, and expense coordination.
• Coordinate personal scheduling, including family-related commitments.
• Handle sensitive personal and business matters with a high level of discretion.
• Manage personal tasks and logistics to support the CEO’s overall productivity and effectiveness.

External Engagement & Executive Presence

• Help manage and elevate the CEO’s outward persona across public and industry channels.  
• Own LinkedIn profile management, including content planning, posting, and engagement.
• Identify, coordinate, and schedule speaking engagements and public appearances.
• Partner on thought leadership opportunities that align with company strategy.
• Support internal communications to reinforce culture, clarity, and alignment.
• Coordinate with PR and marketing to ensure consistent messaging and brand positioning.
• Drive improvements in company-wide communication practices and executive visibility.

Schedule & Location:

This role is in-office across two primary locations:

• Monday, Wednesday, Thursday: Broadlands
• Tuesday: Fairfax
• Friday: Broadlands or off-site

Qualifications:

• 5+ years of experience supporting senior executives, preferably a CEO, C-suite leader, President, or company owner, is required.
• Strong proficiency with Microsoft Office (Outlook, Excel, PowerPoint) and Teams.
• Experience managing complex schedules and competing priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• High level of discretion, professionalism, and attention to detail.
• Sound judgment and the ability to operate independently.

Key Competencies:

• Strategic thinking and business acumen.
• Proactive problem-solving.
• Strong interpersonal and relationship-building skills.
• Ownership mindset and accountability.
• Ability to influence without formal authority.

What Success Looks Like:

• The CEO’s time is aligned with top priorities.
• Meetings are efficient and well-prepared.
• Initiatives move forward with minimal follow-up.
• Communication is clear, timely, and professional.
• The CEO is able to focus on high-impact decisions.

Why This Role Matters:

This position is critical to enabling the CEO to operate at maximum effectiveness. The Executive Assistant serves as a force multiplier—ensuring clarity, focus, and execution across the CEO’s priorities and the broader organization.

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.  We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds. 

• Base Salary: $100,000-$125,000 total annually (Pay range listed is total compensation to include base salary + bonus. Pay is commensurate with experience, education, training, and skills).
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave.
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches.
• Wellness: Annual Wellness Reimbursement of up to $900 per year.
• Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities.
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company.
• View all of our benefits here: Van Metre 2025-2026 Benefits Guide

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance                                               

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has a Floating Maintenance Technician position available at our Broadlands Apartments in Ashburn, VA and our Tuscarora Creek Apartments in Leesburg, VA!

This position will require you to work 3-4 days per week and Broadlands Apartments and 1-2 days per week at Tuscarora Creek Apartments. 

Under the direction of the Property Manager and Service Manager, the Floating Maintenance Technician is responsible for general maintenance, repairs in apartments and buildings, maintaining curb appeal and quality of apartment homes, responding to resident service requests, and adhering to all safety policies.

Essential duties include but are not limited to: 

• Assist the Service Manager with directing and overseeing all aspects of maintenance of the community
• Schedule and perform preventative maintenance, inspections and janitorial services
• Perform general repair of property grounds, apartments, and building exteriors
• Assist with maintenance of storage areas and maintenance materials
• Perform turnover work as defined by Van Metre of vacant units
• Walk the property daily to uphold curb appeal and monitor safety issues
• Notify Service Manager and Property Manager of any safety or liability concerns as well as preventative maintenance needs
• Responsible for knowledge of property specific problems
• Maintain accurate records of all tasks completed
• Manage inventory and storage areas, purchasing adequate maintenance materials for service requests and apartment turns
• Perform work area clean-up and safety-related duties
• Wear back support belt when lifting more than 25 lbs. or while performing repetitive bending and stooping functions during working hours; use safety equipment (goggles, masks, gloves, etc.) as tasks dictate
• Monitor and perform service requests from residents in a timely fashion
• Ensure excellent customer service
• Participate in after-hours emergency requests and ensure property staff coverage 24 hours/day, 7 days/week

Requirements:

The Floating Maintenance Technician must maintain a professional and courteous manner with residents, visitors, contractors and fellow employees. Maintenance Tech must have the necessary skills to effectively complete tasks outlined above. One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships. 

 Education/ Qualifications:

• 1-2 years of maintenance experience or valid training
• Apartment maintenance experience preferred 
• Universal CFC Certification preferred
• Strong understanding of appliance, electrical and plumbing repair
• Basic knowledge of HVAC and electrical circuitry
• Current on OSHA, building and safety standards
• Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools
• Valid drivers’ license

Weekend work is required.

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.  We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Salary: $23.00-$24.00 per hour (Pay is commensurate with experience, education, training, and skills)
• Annual Bonus Potential: $5,000 annually, paid quarterly
• Renewal Commissions
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.
• Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company, Employee discount through Walker Title Company

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance                                                          

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

Van Metre is seeking a Leasing Consultant at Broadlands Apartments in Ashburn, VA. Our Leasing Consultants take pride in their work, recognizing the value of teamwork and ownership of their responsibilities and impact. They are not only the face of our residential properties, but the heart of the community. Leasing Consultants are key contributors to the company’s success and we’re here to support you in your journey with professional development, career mentorship and growth opportunities, and great benefits and perks. 

As a Leasing Consultant, your primary focus will be to develop productive and positive relationships with residents (both current and prospective) that maximize client satisfaction, occupancy, and retention, while remaining true to Van Metre’s mission, vision, and values.

Responsibilities:

• Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed
• Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing)
• Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents
• Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications
• Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals
• Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately
• In conjunction with the rest of the team, plan, organize, and conduct resident events
• Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping/paint needs, property damage, etc.)
• Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality
• Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.)

• Other sales, customer service, and property-related tasks, as needed

Requirements:

• Previous experience in customer service, sales, hospitality, or related fields
• Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions
• Weekend work is required
• Bilingual preferred

Competencies:

• Aptitude for working with people
• Professional demeanor and attitude
• Customer service skills
• Verbal and written communication skills
• Sales and goal orientation
• Time management and prioritization skills
• Social media skills

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.  We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Salary: $20.00-$21.00 per hour (Pay is commensurate with experience, education, training, and skills)
• Annual Bonus Potential: $5,000 annually, paid quarterly
• Renewal and Leasing Commissions
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.
• Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company, Employee discount through Walker Title Company

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance                                               

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has a Multi-Site Maintenance Technician position available at Woodland Park Apartments in Herndon, VA and The Mark at Dulles Station Apartments in Herndon, VA. 

The schedule will be 3 days a week at Woodland Park and 2 days a week at The Mark at Dulles Station. 

Under the direction of the Property Manager and Service Manager, the Maintenance Technician is responsible for general maintenance, repairs in apartments and buildings, maintaining curb appeal and quality of apartment homes, responding to resident service requests, and adhering to all safety policies.

Essential duties include but are not limited to: 

• Assist the Service Manager with directing and overseeing all aspects of maintenance of the community
• Schedule and perform preventative maintenance, inspections and janitorial services
• Perform general repair of property grounds, apartments, and building exteriors
• Assist with maintenance of storage areas and maintenance materials
• Perform turnover work as defined by Van Metre of vacant units
• Walk the property daily to uphold curb appeal and monitor safety issues
• Notify Service Manager and Property Manager of any safety or liability concerns as well as preventative maintenance needs
• Responsible for knowledge of property specific problems
• Maintain accurate records of all tasks completed
• Manage inventory and storage areas, purchasing adequate maintenance materials for service requests and apartment turns
• Perform work area clean-up and safety-related duties
• Wear back support belt when lifting more than 25 lbs. or while performing repetitive bending and stooping functions during working hours; use safety equipment (goggles, masks, gloves, etc.) as tasks dictate
• Monitor and perform service requests from residents in a timely fashion
• Ensure excellent customer service
• Participate in after-hours emergency requests and ensure property staff coverage 24 hours/day, 7 days/week

Requirements:

The Maintenance Technician must maintain a professional and courteous manner with residents, visitors, contractors and fellow employees. Maintenance Tech must have the necessary skills to effectively complete tasks outlined above. One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships. 

 Education/ Qualifications:

• 1-2 years of maintenance experience or valid training
• EPA certification required
• Strong understanding of appliance, electrical and plumbing repair
• Basic knowledge of HVAC and electrical circuitry
• Current on OSHA, building and safety standards
• Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools
• Valid drivers’ license

Weekend work is required.

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.  We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Salary: $24.00-$26.00 per hour (Pay is commensurate with experience, education, training, and skills)
• Annual Bonus Potential: $5,000 annually, paid quarterly
• Renewal and Leasing Commissions
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.
• Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company, Employee discount through Walker Title Company

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance                                                          

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has a Maintenance Technician position available at our Woodland Park Apartments in Herndon, VA!

Under the direction of the Property Manager and Service Manager, the Maintenance Technician is responsible for general maintenance, repairs in apartments and buildings, maintaining curb appeal and quality of apartment homes, responding to resident service requests, and adhering to all safety policies.

Essential duties include but are not limited to: 

• Assist the Service Manager with directing and overseeing all aspects of maintenance of the community
• Schedule and perform preventative maintenance, inspections and janitorial services
• Perform general repair of property grounds, apartments, and building exteriors
• Assist with maintenance of storage areas and maintenance materials
• Perform turnover work as defined by Van Metre of vacant units
• Walk the property daily to uphold curb appeal and monitor safety issues
• Notify Service Manager and Property Manager of any safety or liability concerns as well as preventative maintenance needs
• Responsible for knowledge of property specific problems
• Maintain accurate records of all tasks completed
• Manage inventory and storage areas, purchasing adequate maintenance materials for service requests and apartment turns
• Perform work area clean-up and safety-related duties
• Wear back support belt when lifting more than 25 lbs. or while performing repetitive bending and stooping functions during working hours; use safety equipment (goggles, masks, gloves, etc.) as tasks dictate
• Monitor and perform service requests from residents in a timely fashion
• Ensure excellent customer service
• Participate in after-hours emergency requests and ensure property staff coverage 24 hours/day, 7 days/week

Requirements:

The Maintenance Technician must maintain a professional and courteous manner with residents, visitors, contractors and fellow employees. Maintenance Tech must have the necessary skills to effectively complete tasks outlined above. One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships. 

 Education/ Qualifications:

• 1-2 years of maintenance experience or valid training
• Universal EPA preferred 
• Strong understanding of appliance, electrical and plumbing repair
• Basic knowledge of HVAC and electrical circuitry
• Current on OSHA, building and safety standards
• Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools
• Valid drivers’ license

Weekend work is required.

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.  We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Salary: $23.00-$26.00 per hour (Pay is commensurate with experience, education, training, and skills)
• Annual Bonus Potential: $5,000 annually, paid quarterly
• Renewal and Leasing Commissions
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.
• Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company, Employee discount through Walker Title Company

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance                                                          

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

At Van Metre, we believe that each employee contributes directly to our growth, success, and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre Companies has a Senior Digital Concierge position available in our New Homes Division! 

This is a primarily in-person role (with some remote) with the working hours of Monday-Friday, 7am-7pm with rotating weekend coverage and 8-hour shifts.

Position Summary:

The Senior Digital Concierge leads and scales Van Metre’s Digital Concierge program, owning both day-to-day operations and team performance. This role ensures every inbound customer interaction—across calls, web, and digital channels—is handled with speed, clarity, and consistency, while driving measurable improvements in engagement, conversion, and customer satisfaction. 

This is a player-coach role responsible for team performance, process excellence, and continuous optimization of the digital customer experience.

Key Responsibilities: 

• Team Leadership & Accountability
  
  • Lead, coach, and develop a high-performance team of Digital Concierges
  • Set clear KPIs and performance expectations; hold team accountable to results
  • Conduct bi-weekly 1:1s, call reviews, and structured coaching sessions
  • Manage performance through recognition, coaching plans, and corrective action when needed
  • Foster a culture of urgency, ownership, and continuous improvement 
• Day-to-Day Operations Management
  • Own daily team operations, including staffing, scheduling, and coverage across all channels
  • Monitor real-time queue performance and adjust resource distribution to meet service levels 
  • Lead daily/weekly team huddles to align priorities, volume, and performance focus
  • Ensure consistent execution of all concierge workflows and SOPs
• Inbound Experience & Quality Excellence
  • Ensure all inbound inquiries are handled within defined response time standards
  • Maintain a high bar for communication quality, including professionalism, accuracy, and effective needs discovery
  • Monitor and improve call handling, digital communication, and follow-up practices
  • Step in as needed to support volume, model best practices, and maintain coverage
• SOP Development, Training & Adoption
  • Develop, document, and continuously refine standard operating procedures (SOPs)
  • Lead onboarding and ongoing training to ensure consistent execution
  • Audit adherence to SOP's and address gaps through coaching and process updates
  • Identify workflow inefficiencies and implement improvements 
• Systems & Data Management
  • Oversee effective use of CRM (HubSpot) and call tracking tools (CallRail)
  • Become Super Admin of systems Digital Concierge Teamuses
  • Ensure data accuracy, proper lead routing, and timely follow-up
  • Ensure team is maintaining clean, consistent documentation of all customer interactions
  • Identify and resolve gaps in system usage or process execution
• Funnel Ownership & Conversion Optimization 
  • Own performance from initial inquiry through successful handoff or resolution
  • Identify and remove friction points that delay or prevent conversion
  • Partner with Sales, Warranty, and Home Services to improve appointments set, show rates, and handoff quality
  • Ensure a seamless and consistent customer journey across all touchpoints
• Workforce Planning & Capacity Management
  • Forecast inbound volume trends and align staffing accordingly
  • Optimize schedules to ensure coverage during peak demand, including weekends
  • Partner with leadership on hiring needs, onboarding, and ramp timelines 
• Performance Monitoring & Business Insights
  • Track, analyze, and report on key performance metrics
  • Deliver weekly and monthly insights with actionable recommendations
  • Identify trends in customer behavior, lead quality, and team performance
  • Provide feedback to leadership to improve lead generation and messaging
• Digital Strategy & Innovation
  • Champion digital-first engagement strategies to increase responsiveness and conversion
  • Evaluate, test, and implement AI-drive tools and automation
  • Continuously improve workflows to enhance efficiency and customer experience 

Required Qualifications:

• Advanced proficiency in CRM (HubSpot or similar)
• Experience using call tracking and QA platforms such as CallRail or similar
• Demonstrated ability to manage and respond across multiple digital channels (phone, email, chat) in a fast-paced environment 
• Strong data analysis skills 
• Intermediate proficiency in Excel
• Experience developing, documenting, and training on SOPs and workflows
• Proven ability to maintain high data accuracy and process consistency across a team 

Preferred Qualifications:

• Experience in optimizing or administering CRM systems, including workflow design and process improvement
• Familiarity with AI-driven tools (chatbots, automated responses, call transcription, or similar technologies)
• Experience in a high-volume inbound sales or customer experience environment
• Understanding of system integrations between CRM, marketing platforms, and call tracking toold
• Experience in building reporting dashboards and delivering performance insights to leadership 
• 2-5 years experience in managing a team that requires constant performance feedback
• 5+ years background in customer-driven industry, ex: real estate or sales

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.  We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Salary: $100,000 - $120,000 annually (Pay is commensurate with experience, education, training, and skills) 
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Day off for Annual Physical, Day off for your Birthday; Comprehensive Parental and Bonding Leave
• Insurance Benefits: Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability Insurance; Flexible Spending Account
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900
• Professional Development: Tuition Reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company; employee discount through Intercoastal Mortgage

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance                                                          

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

Van Metre is seeking a Leasing Consultant at Woodland Park Apartments in Herndon, VA. Our Leasing Consultants take pride in their work, recognizing the value of teamwork and ownership of their responsibilities and impact. They are not only the face of our residential properties, but the heart of the community. Leasing Consultants are key contributors to the company’s success and we’re here to support you in your journey with professional development, career mentorship and growth opportunities, and great benefits and perks. 

As a Leasing Consultant, your primary focus will be to develop productive and positive relationships with residents (both current and prospective) that maximize client satisfaction, occupancy, and retention, while remaining true to Van Metre’s mission, vision, and values.

Responsibilities:

• Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed
• Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing)
• Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents
• Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications
• Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals
• Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately
• In conjunction with the rest of the team, plan, organize, and conduct resident events
• Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping/paint needs, property damage, etc.)
• Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality
• Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.)

• Other sales, customer service, and property-related tasks, as needed

Requirements:

• Previous experience in customer service, sales, hospitality, or related fields
• Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions
• Weekend work is required
• Bilingual preferred

Competencies:

• Aptitude for working with people
• Professional demeanor and attitude
• Customer service skills
• Verbal and written communication skills
• Sales and goal orientation
• Time management and prioritization skills
• Social media skills

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.  We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Salary: $19.00-$20.00 per hour (Pay is commensurate with experience, education, training, and skills)
• Annual Bonus Potential: $5,000 annually, paid quarterly
• Renewal and Leasing Commissions
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.
• Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company, Employee discount through Walker Title Company

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance                                               

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.