In the Media Buyer/ Account Manager role, you’ll be partnering closely with client teams to manage digital media campaigns end-to-end. In this role, you will take full ownership of multi-platform digital campaigns, spanning Google, Social, and Programmatic -  for a portfolio of clients across multiple markets.

You will be expected to own account delivery, bring strategic thinking to client conversations, and execute with precision. You will be the go-to person for your accounts - owning output quality, platform decisions, and cross-team communication.

What you’ll do:

Campaign Execution & Performance

• Develop, launch, and manage multi-platform digital campaigns across Google Ads (SEM, PMax, Demand Gen, etc.), Social (Meta, TikTok, Reddit, LinkedIn, etc.), and Programmatic (DV360).
• Own end-to-end campaign setup on the platforms, ensuring zero errors, from trafficking creatives to pre-launch QA.
• Continuously monitor, analyze, and optimize campaigns -  pacing, performance, and budget management across all active platforms.
• Manage multichannel programmatic campaigns (desktop, mobile, video); troubleshoot delivery and performance issues proactively.
• Lead A/B testing across ad creative, placement, landing page, and post-conversion touchpoints.
• Meticulous attention to detail - campaigns trafficking correctly, pacing data accurately, QAs thorough before every launch. 
• Proactive problem solver - use platform knowledge to propose solutions at every stage of campaign execution.

Reporting, Insights & Strategy

• Conduct full campaign analysis - performance, optimisations, issues -  and translate data into clear, actionable recommendations for clients.
• Deliver structured weekly, monthly, and ad-hoc reports: top-level metrics first, breakdowns second, observations and strategic recommendations always included.
• Build data visualisations and reporting frameworks that help clients make faster, better-informed decisions.
• Define and track KPIs, success metrics, and investment recommendations in alignment with client objectives.
• Clear, technical understanding of KPIs, formulas, and the interrelations between performance factors, able to explain any metric to any audience.
• Analyse large datasets, extract meaningful insights, and present data in a way that drives client decision-making. Understand what story the data is telling and extrapolate quantitative findings into valuable, client-ready learnings.
• Think strategically about complex, multi-platform issues - formulate recommendations that drive measurable ROI.

Client & Team Collaboration

• Partner with onshore client teams to deliver media recommendations and optimisation strategies aligned with client objectives.
• Lead and contribute to client-facing and internal calls - presenting data clearly, handling questions confidently, and driving next steps.
• Exceptional presentation and communication skills - fluent in English, professional and concise in all written and verbal communication.
• Maintain up-to-date knowledge of media technology, buying platforms, and analytic tools.

What We Need:

• 5+ years of hands-on paid media experience across Google Ads, Social, and Programmatic, with strong platform proficiency across SEM, PMax, Demand Gen, Meta, DV360, TikTok, Reddit, and LinkedIn.
• Familiarity with ad servers (CM360) is a plus.
• Fluency in English is a must-have
• Exceptional presentation skills, comfortable speaking about and presenting data to clients
• Collaborate effectively within a dynamic team and confidently present data insights to clients.
• Think strategically about complex issues, formulating recommendations that drive high ROI.
• Be proactive, disciplined, organized, and highly motivated to excel.
• Bachelor's degree preferred, with strong analytical skills and a demonstrably successful track record.

#LI-SC1

Your Role

We’re looking for an Engineering Manager to join our first product teams in Mumbai. You’ll be improving the operations of our internal team of sports analysts across Hudl Assist, Wyscout, InStat and Volleymetrics products. These products are used by thousands of teams around the world, from youth clubs to the pros. 

Example projects might include:

• Improving the tools used to deliver training to sports analysts
• Instrumenting our processes to facilitate continuous improvement for our operations team
• Iterating on manual data collection workflows to improve speed and accuracy
• Automating workflows using AI/ML, reducing manual effort, and improving scalability of our data pipelines

As an Engineering Manager, you’ll

• Be responsible for a diverse team. You’ll support your Engineers as they develop, test and maintain technical solutions. You’ll be a working manager, expected to balance management responsibilities with code contributions to ensure the team meets its commitments and delivers business impact.
• Work with a cross-functional team. You’ll collaborate with Engineering, Quality Assurance, Product, Design and Scrum disciplines to deliver product improvements for our customers. With our global team, these team members and stakeholders are located all over the world—so you may need to work evenings occasionally.
• Help improve analysis. You’ll work to improve training tools, processes and manual data collection workflows used by our sports analysts to improve their speed and accuracy.
• Automation & AI/ML. You’ll also play a key role in evolving our workflows through automation and AI/ML, helping reduce manual effort and improve scalability across our operations"

This role requires 4 days in the office per week, so we're currently considering candidates who live within a commuting distance of our offices in Mumbai.

Must-Haves

• Formal management experience. You have multiple years of experience managing Software Engineers and know how to guide teams to deliver business impact. You’ve taken the lead on tackling ambiguous technical challenges, proposing solutions to upcoming problems, and providing technical input on others’ work.
• Experience in mature, full-stack web applications. You’ve spent several years in a role, or roles, that had you building across all levels of a web application, from the client-side code, all the way down to the database. You have a professional background in TypeScript, React, GraphQL, C#, Java, PHP, MongoDB, MySQL and/or AWS
• English language proficiency. You have strong verbal and written communication skills. 
• Flexible schedule. We strive to maintain a healthy work-life balance, but in this role, it’s necessary to overlap your schedule with stakeholders and collaborators across time zones.

 Nice-to-Haves

• Experience working with AI/ML systems, particularly in applying models to automate workflows or process large datasets

Our Role

• Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., national and public holidays and timeout (meeting-free) days) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas.
• Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. We'll also provide you the tech stack and hardware to do your best work.
• Cover your medical insurance. Comprehensive medical insurance for employees, with partial reimbursement available for dependent coverage.
• Retiral benefits. We offer a Provident Fund and Gratuity.

Role

We are looking for an experienced Senior Manager, Sales Engineering to join our Sales Engineering team, reporting to the Senior Director, Sales Engineering. This is a hybrid role based in Mumbai, India. You will join a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future as a leader in cloud security. You will demonstrate the power and agility of Zscaler cloud transformation by aligning with regional leadership and engineering to deliver strategic solutions that solve complex customer challenges.

What you’ll do (Role Expectations)

• Partner with Regional Directors, product, and engineering teams to close deals and deliver high-impact strategic solutions for customers and partners
• Recruit, mentor, and develop a high-performing Sales Engineering team within the geography
• Collaborate with sales leadership and customers to design and present comprehensive business solutions
• Contribute directly to product development and enhancements for existing solutions based on market feedback
• Support Geo Account Executives throughout the entire opportunity sales lifecycle

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Extensive experience in presales (typically 15+ years) with a background in managing Sales Engineering teams (typically 3-5 years)
• Proven ability to enable and lead teams in delivering high-quality product and solution demonstrations
• Expert-level experience refining key sales engineering processes, including discovery, technical qualification, and proof-of-value

What Will Make You Stand Out (Preferred Qualifications)

• Experience promoting complex products and business solutions at major conferences, forums, and seminars
• Active participation in regional industry events or organizations as a recognized thought leader

#LI-Hybrid

#LI-SP4

Role:  Social Marketing Manager

Location:  Mumbai, India 

About the role: 

As Social Marketing Manager for YouTube Marketing in India, you will be shaping and driving the social presence of one of the most culturally significant brands of our times in a dynamic and growing region.

You should have 5yrs of experience driving social strategies and programs that have created impact on marketing and business goals. You are as obsessed about what excites our audiences on social media and our follower communities as you are about what our products can do for them. You are a constant advocate for our users and creators – your ideas are always deeply rooted in what they care about and what delights them. You have deep analytical expertise and experience setting up processes to escalate potential brand risks and respond swiftly and thoughtfully to topics that are important to our users. And you look at social as a way to deepen our connection with communities, relying on data for insights that will drive measurable results.

The role is cross-functional and international - you’ll work with local, regional (APAC) and global YouTube product marketing managers as well as local XFN teams (e.g. partnerships, legal, comms, policy). You’ll deepen brand engagement, elevate our social presence, drive positive brand sentiment and engagements, and provide frequent and clear analysis to management allowing the organization to develop a strong grassroots understanding of what our users and creators care about. Beyond building impactful social and influencer marketing strategies that bring the brand to life across social channels, you’ll also work with the regional social marketing team on including proactive and reactive social listening and issue management. You will be a part of the YouTube APAC Social Marketing Team and will report to the Social Marketing lead for YouTube India Foundational in Oliver. 

What you will be doing: 

• Always-on editorial and community management: 
• Lead the strategies and operations of YouTube India’s Shorts Channel
• Elevate our always-on content and community management based on our team missions, handle strategies, and OKRs.
•  
• Initiatives: 
• Partner with marketing peers and leadership locally and across regions to help develop programs, campaigns, strategies and GTM plans that deliver intended business results and in line with business and campaign goals across YouTube’s verticals and audiences 
• Engage and lead social media, influencer and content agencies to build effective campaigns for key YouTube products and campaigns targeted at viewers, casual and intentful creators, with clear strategy to deliver optimal creativity and innovation. 
• Social Insights: Partner Insights & Analytics team and analytics agencies to track and share 
• Social impact on YouTube business goals. 
• Social performance indicators to monitor the health of the YouTube brand in India. 
• Campaign performance reporting and learnings
• Insights from YouTube social that can impact broader YouTube marketing
• Rapid Response: Work closely with global and regional social/PR/legal/policy teams as part of a Global Rapid Response Team to put in place round-the-clock social listening/monitoring workflows and processes, proactive and reactive escalation and management of user sentiment across social platforms.
• Operations: Support FTE in compliance with regards to the SOWs, POS and invoices of external agency partners

What you need to be great in this role: 

Minimum qualifications: 

• Bachelor’s degree or equivalent work experience.
• Experience in planning, executing and optimising social media and influencer marketing campaigns or programs
• Experience in working with social media, influencer and content production agency partners
• Excellent English written and oral communication skills. Fluency in Hindi and knowledge of 1-2 other Indian regional languages is an added advantage. 

Preferred Qualifications: 

• Understanding of YouTube’s ecosystem (user, creator, advertiser) and multi-format product (long form, short-form, streaming) with a focus on short form content. A good understanding of YouTube Shorts and its ecosystem (creators, content, trends) is a must! 
• Good record of creativity and data driven optimization, ideally in social media marketing (experience using Sprinklr or BrandWatch is a plus). 
• Understanding of Social Media best practices and campaigns in India, and the best Social brands and agencies. 
• Understanding of the Indian influencer ecosystem, content production and the best in class agencies in the market for each. 
• Experience in social analytics, knowledge of social media monitoring and listening tools – have built and maintained processes to proactively and reactively manage audience sentiment across social platforms.
• Demonstrated strong performance in prior roles, with independence, strong sense of ownership  and ability to form own point of view and recommendations
• Ability to operate and find answers/develop solutions in ambiguity and in a very fast paced environment. 
• Outstanding written and oral communication skills. 
• Strong experience in working with statistical analysis and data mining software is a plus.
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17504

#LI-AS2 #LI-Remote

Title: Senior Technical Delivery Manager – Data Platform & Products

We are seeking a Senior Technical Delivery Manager to lead the end-to-end delivery of the data platform and its data products, ensuring delivery is structured, predictable, and aligned across multiple teams and dependencies.

This role is responsible for driving execution, managing dependencies and risks, and ensuring that delivery progresses against agreed scope and timelines.

Role Purpose

• Ensure successful delivery of the data platform and initial data products
• Bring structure, discipline, and predictability to delivery
• Act as the central point for coordination across squads, stakeholders, and dependencies

🔧 Key Responsibilities

Delivery Leadership

• Own and drive:
• Delivery plans
• Milestones
• Execution tracking
• Ensure delivery progresses against baselined scope
• Maintain clear visibility of:
• Status
• Risks
• Dependencies

RAID Management (Critical)

• Establish and maintain a robust RAID log
• Ensure:
• Risks are identified early
• Assumptions are documented
• Dependencies are actively managed
• Work closely with Product Manager and Leads to ensure:
• Open questions are translated into RAID items
• Nothing remains as untracked discussion

Dependency Management

• Manage cross-team dependencies, including:
• Data Governance (e.g. sample data requests)
• Source system teams
• EQCR product team
• Ensure dependencies are:
• Clearly defined
• Owned
• Tracked to resolution

Scope & Change Control

• Protect the baseline scope
• Ensure:
• Scope changes are controlled and agreed
• Enhancements are captured for future phases
• Prevent uncontrolled scope expansion during delivery

Stakeholder Management

• Coordinate with:
• Data Lead
• Product Manager
• Product Owner
• Engineering teams
• External teams (EQCR, DG, etc.)
• Provide clear, structured updates to stakeholders

Delivery Governance

• Run:
• Delivery forums
• Stand-ups / syncs (where appropriate)
• Ensure:
• Alignment across squads
• Decisions are documented
• Actions are tracked

Key Deliverables

• Delivery plan and roadmap
• RAID log (actively managed)
• Fortnightly delivery updates
• Dependency tracking
• Status reporting

This is where this role becomes powerful 👇

• Ensures delivery moves forward despite uncertainty, rather than waiting for perfect conditions
• Prevents delivery from being delayed due to:
• upstream data issues
• expanding requirements
• Drives clarity:
• no open-ended discussions without outcome
• Works with Product and Tech team members to ensure:
• discussions convert into trackable delivery items (RAID / backlog)

Key Interfaces

• Data Lead → overall direction and escalation
• Data Product Manager → requirements and scope
• Senior Product Owner → backlog and sequencing
• Data Engineering → execution
• Data Governance → data access, DQ processes
• External product teams (EQCR) → consumer alignment

Experience Required

• years overall in delivery / programme management
• 5+ years’ experience delivering:
• data platforms, or
• complex technology programmes
• Experience managing:
• cross-team dependencies
• regulated environments
• Strong RAID and stakeholder management experience

What Good Looks Like in This Role

• Delivery is predictable and transparent
• Risks are known early, not discovered late
• Scope is controlled
• Teams are aligned and not working in silos

• Stakeholders feel: “We know what’s happening and when”

Important Dynamic

This role should:

👉 Challenge the Product Manager on:

• vague requirements
• open-ended discussions

👉 BUT NOT:

• redefine product scope
• go into product decisions

👉 And should work very closely with:

• Senior Product Owner (for execution)
• Data Lead (for escalation + direction)

Title: Senior Technical Delivery Manager – Data Platform & Products

We are seeking a Senior Technical Delivery Manager to lead the end-to-end delivery of the data platform and its data products, ensuring delivery is structured, predictable, and aligned across multiple teams and dependencies.

This role is responsible for driving execution, managing dependencies and risks, and ensuring that delivery progresses against agreed scope and timelines.

Role Purpose

• Ensure successful delivery of the data platform and initial data products
• Bring structure, discipline, and predictability to delivery
• Act as the central point for coordination across squads, stakeholders, and dependencies

🔧 Key Responsibilities

Delivery Leadership

• Own and drive:
• Delivery plans
• Milestones
• Execution tracking
• Ensure delivery progresses against baselined scope
• Maintain clear visibility of:
• Status
• Risks
• Dependencies

RAID Management (Critical)

• Establish and maintain a robust RAID log
• Ensure:
• Risks are identified early
• Assumptions are documented
• Dependencies are actively managed
• Work closely with Product Manager and Leads to ensure:
• Open questions are translated into RAID items
• Nothing remains as untracked discussion

Dependency Management

• Manage cross-team dependencies, including:
• Data Governance (e.g. sample data requests)
• Source system teams
• EQCR product team
• Ensure dependencies are:
• Clearly defined
• Owned
• Tracked to resolution

Scope & Change Control

• Protect the baseline scope
• Ensure:
• Scope changes are controlled and agreed
• Enhancements are captured for future phases
• Prevent uncontrolled scope expansion during delivery

Stakeholder Management

• Coordinate with:
• Data Lead
• Product Manager
• Product Owner
• Engineering teams
• External teams (EQCR, DG, etc.)
• Provide clear, structured updates to stakeholders

Delivery Governance

• Run:
• Delivery forums
• Stand-ups / syncs (where appropriate)
• Ensure:
• Alignment across squads
• Decisions are documented
• Actions are tracked

Key Deliverables

• Delivery plan and roadmap
• RAID log (actively managed)
• Fortnightly delivery updates
• Dependency tracking
• Status reporting

This is where this role becomes powerful 👇

• Ensures delivery moves forward despite uncertainty, rather than waiting for perfect conditions
• Prevents delivery from being delayed due to:
• upstream data issues
• expanding requirements
• Drives clarity:
• no open-ended discussions without outcome
• Works with Product and Tech team members to ensure:
• discussions convert into trackable delivery items (RAID / backlog)

Key Interfaces

• Data Lead → overall direction and escalation
• Data Product Manager → requirements and scope
• Senior Product Owner → backlog and sequencing
• Data Engineering → execution
• Data Governance → data access, DQ processes
• External product teams (EQCR) → consumer alignment

Experience Required

• years overall in delivery / programme management
• 5+ years’ experience delivering:
• data platforms, or
• complex technology programmes
• Experience managing:
• cross-team dependencies
• regulated environments
• Strong RAID and stakeholder management experience

What Good Looks Like in This Role

• Delivery is predictable and transparent
• Risks are known early, not discovered late
• Scope is controlled
• Teams are aligned and not working in silos

• Stakeholders feel: “We know what’s happening and when”

Important Dynamic

This role should:

👉 Challenge the Product Manager on:

• vague requirements
• open-ended discussions

👉 BUT NOT:

• redefine product scope
• go into product decisions

👉 And should work very closely with:

• Senior Product Owner (for execution)
• Data Lead (for escalation + direction)

Job summary: 

• We are looking for a talented Enterprise Account Executive / Business Development Manager to join our fast-growing Brandwatch Sales organisation. You will be responsible for driving new enterprise revenue in India with a strong focus on Trajaan, while also growing strategic accounts across the broader Brandwatch portfolio.
• This is a hybrid AE/AM role suited to a highly commercial, enterprise seller who can both self-generate pipeline and expand existing customer relationships. The ideal candidate will have a strong track record in enterprise SaaS sales with a skill-set including, but not limited to, prospecting, pipeline generation, complex deal management, executive stakeholder engagement, renewal negotiation, upselling and especially cross-selling. A key part of this role will be leading with Trajaan as a strategic growth priority, while identifying opportunities to expand into other Brandwatch solutions where relevant.
• You will drive growth by engaging some of India’s largest organisations, challenging the way customers think about search intelligence, consumer intelligence and digital strategy, and positioning how Trajaan and Brandwatch can support those evolving priorities. You would be a great fit if you are comfortable building from the ground up, owning the full commercial cycle, and balancing a hunter mindset with strong account growth instincts.

What you will do:

• Drive new enterprise business growth in India, with a primary focus on Trajaan and a secondary focus on the wider Brandwatch portfolio;
• Build and manage a robust pipeline through proactive outbound prospecting, self-generated opportunities, partner collaboration and internal support functions;
• Own the full sales cycle from initial outreach and discovery through solutioning, commercial negotiation and contract execution;
• Lead land-and-expand motions across strategic accounts, identifying upsell and cross-sell opportunities;
• Build long-term relationships with senior stakeholders across Marketing, Insights, Digital, Strategy, Communications and related enterprise functions;
• Act as a trusted advisor to customers by challenging the status quo and promoting how Trajaan and Brandwatch can support growth, visibility and competitive advantage;
• Maintain constant engagement with accounts post-sale, partnering with Customer Success and internal stakeholders to drive adoption, value realisation, retention and expansion;
• Identify commercial risk and collaborate with internal teams to clear blockers, protect revenue and support successful renewals where relevant;
• Be the primary point of contact for the customer on all commercial and contractual matters within your portfolio;
• Partner with internal Brandwatch and Cision stakeholders to align account plans with the customer’s business priorities and strategic goals;
• Develop strong market knowledge across enterprise sectors in India and stay informed on trends across search, LLM visibility, digital intelligence, consumer behaviour and competitive landscape;
• Possess excellent product knowledge across Trajaan and Brandwatch solutions and lead tailored product demonstrations aligned to customer needs.
• Maintain accurate forecasting, pipeline hygiene and account activity within CRM and reporting systems.

What you will have:

• A strong background in enterprise sales and business development, with SaaS experience strongly preferred;
• 6+ years of experience in a quota-carrying sales role, ideally across a mix of new business acquisition and account growth;
• Proven ability to self-generate pipeline and win new enterprise logos in a competitive market;
• Drive and ambition to achieve and exceed sales quotas;
• Commercial acumen and comfort working towards ambitious growth targets in a highly accountable environment;
• Experience managing complex, multi-stakeholder sales cycles and negotiating commercial agreements with enterprise customers;
• Experience in growing existing client relationships through upsell, cross-sell and renewal ownership where required;
• A results-oriented, highly motivated and enthusiastic attitude, with the ability to work independently in a fast-paced environment;
• Familiarity operating in a high-growth, high-velocity sales environment;
• Outstanding consultative selling skills, including objection handling, negotiation, influencing and value-based solution selling;
• Ability to build strong relationships with internal and external stakeholders;
• Excellent English communication skills; additional Indian regional language capability would be an advantage;
• Deep interest in or knowledge of search intelligence, digital intelligence, consumer insights, social media, marketing technology or customer experience.

Soft skills:

• Top-class presentation and communication skills.
• Excellent analytical, problem-solving and decision-making skills.
• Detail-oriented and persuasive.
• Strong sense of ownership;
• Strong commercial curiosity and a proactive mindset;
• Proficiency with tools such as Salesforce, Salesloft, 6Sense or similar;
• Use of, implementation and understanding of sales processes and methodologies.

Nice to have:

• Experience selling search intelligence, consumer intelligence, marcom or insights-focused solutions;
• Experience selling into enterprise accounts in India;
• Familiarity with Sandler, BANT, MEDDPICC or other similar sales methodologies.
• Experience working with partner or reseller ecosystems.

HG Insights is looking for an exceptional product manager to help us to accelerate the development of the HG platform. You’ll work with the leading and most prominent companies in the world to solve some of their most challenging go-to-market, business operations, and strategic planning problems, worth millions (and sometimes billions) of dollars to them and their teams. You will work closely with Sales, Customer Success, Solutions, Engineering, and others to make a maximum impact across the business. 

Report to the Director of Product, you will use your product experience and domain knowledge to drive critical parts of the HG platform. 

What You'll Be Responsible For:

• Listening and learning: you'll become fluent in the problems our customers face, their use cases, our value proposition, our product, and our competitive landscape.
• Bringing a fresh perspective to our current processes, challenging the assumptions around product delivery.
• Leading effective market validation, release, rollout and positioning of strategic product offerings
• Identify and size target markets, customer segments, value propositions and use cases
• Define product KPIs and manage all HG Insights products through metric and ROI-driven methods
• Assure all product management decisions are justified based on strong financial analysis and business cases
• Identify, consider, and approve continuous upgrades to product management processes assuring that HG Insights is abiding by industry-leading product management processes
• Define the product roadmap and success metrics for your ownership areas in alignment with company vision, customer needs, and market trends.
• Engage with customers frequently to share the roadmap, collect feedback, and develop a deep understanding of their needs and challenges.
• Engage with Sales, Marketing, and Customer Success teams frequently to collect feedback, collaborate on solutions, and drive product adoption and engagement.  
• Track and measure KPIs for your product areas and proactively report learnings to leadership.
• Conduct detailed market research and customer validation to demonstrate the ROI of different product opportunities prior to investment.
• Synthesize feedback into detailed use cases based on specific, real-world product applications.
• Manage multiple backlogs of prioritized features and enhancements according to customer need and product strategy.
• Partner with Engineering to ensure requirements are clear, user stories are written, and acceptance criteria followed per agile software development principles.
• Evangelize the product vision across owned product lines to stakeholders.
• Champion the voice of customers in our product strategy.

What You’ll Need:

• 10+ years product management experience in building B2B SaaS products 
• Experience building products for the revenue-generating parts of a business (Sales, Marketing, Customer Success, Solutions/Services, Finance, C-Suite, etc.) 
• Experience designing and shipping scalable platform products with first-party integration ecosystems  
• Own AI Product Lifecycle - drive AI native products from ideation to launch - with focus on customer value
• Sharp eye for design and bias towards simplicity keeping the user experience as central focus.
• Excellent communicator, both written and verbal
• Proven track record at early stage, venture-backed tech companies.
• Ability to thrive in an intense, dynamic, convention-challenging, and high demand start-up environment
• Deep familiarity with the B2B GTM intelligence stack — including platforms like 6sense, ZoomInfo, Apollo, Demandbase, or Bombora 
• Competitive, goal oriented, coachable, and fun
• High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work independently with minimal direction
• Experience integrating data with CRM, MAP, or ERP is a plus.

Digital Asset Manager

In the role of a Digital Asset Manager, you will be responsible for managing the delivery of digital and print assets to platforms and vendors and administering the uploads to the Digital Asset Management system for one of MediaMonks’ biggest clients. Our creative production teams across the globe produce content for every possible channel you can think of on a daily basis. All this content has to be properly structured, named, tagged and stored in our client’s DAM platform as well as uploaded to various platforms for trafficking following the respective guidelines and naming conventions. 

In addition to that, you are responsible for training new team members, offering first-line support on user questions, PM queries, and producing documentation and reporting for each delivery. 

Our DAM also has an asset library, used by our client and their agencies. You can assist our monks with questions they receive from these parties too. Part archivist/vault, part technology wizard, part instructor, and part enforcer, you will use your skills and knowledge to help the team work efficiently. This is high-volume, high-velocity work. Accuracy is critical and new material will be coming in from many teams. 

Our ideal candidate is a fast and flexible go-getter who jumps on tasks at hand but also looks ahead at what is coming in the (near) future) collaboration with our creative and operational team is key here.
You have a solution-oriented mindset, a sharp eye for detail, a knack for building and maintaining processes and relationships, and a natural aptitude for collaboration and tech.

In this role, you will:

• Your key objective is flawless, timely & complete syndication of assets to platforms and DAM using the right naming conventions and metadata. All efforts to ensure assets can be trafficked and found in a heartbeat.
• Follow asset delivery protocols for each project to the dot while navigating at times uncertain platform delivery requirements through collaboration with PMs and QA team. 
• Produce delivery reports according to the predefined protocols and attach those to the corresponding JIRA tasks. 
• Flag in advance any risks related to the timeliness or completeness of the delivery of the files. 
• Your role is key in making our collaboration with clients a success. If assets are not delivered to platforms on time - a campaign start is at risk and the content team effort to produce the assets on time is annulled.
• Proactively flag any discrepancies in the requirements or the process and propose solutions/updates to the established process. 
• Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
• Develop and maintain training materials for both the DAM and its integrated tools.
• Train new and existing monks where needed on our DAM, asset review and approval platform and asset library.
• Collaborate with your counterparts in other time zones.
• Answer first-line support questions on the use of the DAM and the asset library.

Experience you already have:

• 2-4 years of professional experience as a Digital Asset Manager and asset delivery in advertising and marketing.
• Experience using a Digital Asset Management (DAM) system. Preferably as administrator, or at least as librarian/curator.
• You’re experienced in working with creative, ops and account teams.
• You combine asset management with critical thinking and a hands-on approach; this enables you to ask the right questions and waterproof training materials and feature requests for future development.
• You have a strong understanding about the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.)
• An ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
• Fluent in English, both written and verbal, with excellent communication skills.
• You are a consummate networker and relationship builder with the ability to navigate a global organization.
• Ability to work independently as well as collaboratively in a team environment.
• Ability to work under pressure of tight deadlines and changing priorities.

#LI-SC1

#Hybrid

WEKA is transforming how organizations build, run, and scale AI and accelerated compute workflows with NeuralMesh™, our intelligent, adaptive mesh storage system. Unlike traditional data infrastructures, which become more fragile as compute environments grow and performance demands increase, NeuralMesh becomes faster, stronger, and more efficient as it scales, providing a flexible, adaptable foundation for enterprise and agentic AI innovation that maximizes GPU utilization, accelerates time to first token, and lowers the cost of innovation.

WEKA is a pre-IPO, growth-stage company backed by world-class venture capital investors and AI infrastructure industry leaders. Our technology, purpose-built for AI, has garnered over 140 patents and is trusted by more than 30% of Fortune 50 enterprises, as well as the world’s leading hyperscalers, neoclouds, and AI innovators. Our team is customer-obsessed and works accountably, boldly, and collaboratively to ensure their success. If we sound like your kind of people, join us!

What's Cool About this Job

WEKA is hiring its first Regional Sales Manager for Enterprise and Service Providers in India (Mumbai or New Delhi based).

This is a quota-carrying, hunter sales role focused on building and expanding WEKA’s presence across Enterprise and Service Provider accounts, with a focus on Energy, Telecommunications, Smart Cities and Manufacturing. The role targets organizations that require uncompromising speed, simplicity, scale, and sustainability for storing, managing, processing, and analyzing mission-critical data. You will be responsible for opening the market, developing pipeline from the ground up, and closing strategic opportunities across India.

Responsibilities Include

• Demonstrate a deep understanding of WEKA and the value to our customers
• Develop and execute against a strategic plan to create a sales pipeline while acquiring new logos in Enterprise and Service Provider accounts and maintaining positive ongoing relationships with customers
• Cultivate new business within Energy, Telecommunications, Smart Cities and Manufacturing sectors and nurture strong, lasting relationships with existing customers
• Accelerate customer adoption through education and engagement
• Work with strategic and VAR partners to cultivate and manage joint selling opportunities
• Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering
• Interface at many levels of WEKA senior management

Desired Qualifications

• 10+ years of Enterprise IT Sales experience with preference for infrastructure and storage sales
• 8+ years of experience selling into large enterprise and/or Service Provider accounts in India, with a focus on net new business
• Own and execute the regional sales strategy across Enterprise and Service Provider accounts, particularly within Energy, Telecommunications, and Manufacturing sectors
• Build and maintain senior-level relationships with key decision-makers, executives,  influencers, and stakeholders across assigned territories
• Demonstrated ability to meet and exceed quota consistently in the India Enterprise market
• Passion and desire to work in a startup culture directly impacting the growth of the company
• Technical acumen as it relates to storage and networking
• Proven track record of effective selling
• Superb written and verbal communications skills
• Ability to travel as needed for client meetings and industry events

The WEKA Way:

We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.

We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.

We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable.

We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.

Concerned you don’t meet every qualification? Don’t let it stop you from applying!
Studies have shown that traditionally underrepresented groups may be less likely to apply for jobs if they don’t meet every qualification specified. WEKA is committed to building a diverse, inclusive, and authentic workplace. If you are excited about this position but are concerned your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA.

WEKA is an equal-opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Title:  Project Manager 

Location: Mumbai, India

About the role: 

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

The Project Manager is responsible for running creative and production processes and to drive a project from brief to delivery. They work with the Account Manger and Resourcing Team to schedule projects and resource and help source the right talents, both internally and externally, to fulfill projects to the highest standards. They have a good understanding of digital disciplines, and are confident working in agency teams. They create timing plans and budgets within our Traffic system, assume responsibility for the review and approval process of creative output and ensure the projects they own, run on time and on budget. 

You will need to be great with creative teams and account teams alike, hard working and passionate about creative and producing the best product you can. Process is key, and someone who really respects and understands that, although creative needs freedom, it also needs to follow a framework and process to allow it to thrive. 

This role will be underpinned by passion and ambition, and those with experience in running digital content and social campaigns within a creative agency will have an advantage. What we want to see is a proven track record of producing multiple complex projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. 

Most important, this role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it.   

  
What you will be doing: 

Project Set Up: 

• Taking overall ownership of integrated creative projects from brief to fulfillment. 
• Working closely with strategy and account teams in preparing advertising strategy and milestones for the client. 
• Liaising with clients to determine campaign scope and produce estimates and schedules. 
• Identifying, exploiting and managing ad hoc opportunities when they arise. 
• Working with account teams to agree and create timing plans and estimates within our internal Traffic system. 
• Estimating complex, cross-platform projects. 

 Project Delivery: 

• Schedule projects in line with the correct internal resource and help to source external resource where necessary. 
• Ensure projects follow the agency process and are completed on time and on budget. 
• Work closely with Digital / Print Producers to unify skills needed to execute integrated campaigns. 
• Motivate and manage teams under tight deadlines. 
• Educate and manage internal stakeholders in relevant production processes where necessary. 
• Drive efficiency and creative excellence at all times. 

Reporting 

• Provide job reporting to the Group Account Director on a regular basis to ensure projects are running correctly, to budget and schedule. 
• Ensures they understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Escalates any queries concerning invoicing, or estimates provided by the studio on their projects to GAD. 

What you need to be great in this role: 

• Experience managing digital and integrated campaigns in a creative and production agency. 
• Be unafraid to ask questions and have an innate ability to identify and manage project risk. 
• Strong track record in executing campaigns across multiple platforms. 
• Used to leveraging the experience of video and photography Producers as part of a holistic approach to campaign execution. 
• Previous experience of Project Budget Management and Scheduling. 
• Previous experience of Resource and Production services sourcing. 
• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Have a positive, can-do outlook, willing to leverage past experience to provide the best solution for each project you own. 
• Be willing to share your experience where relevant and when it adds to the offering to the client. 
• Be financially conscientious when managing the delivery of a project ensuring all relevant parties are aware of financial implications of delays, additional amends and re-briefs. 
• Be able to verify the qualitative and quantitative output of a project against the project objectives. 
• Act as the first line of contact and digital expert for the Client and Account Mangers in the life cycle of a digital project. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Knowledge of creating content for CMSs and E-commerce would be a bonus. 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17495

#LI-DB1 #LI-Onsite

About DoubleVerify 

DV is the leader in digital performance solutions, helping our advertiser and agency partners Verify the quality of their digital campaigns, Optimise to improve performance and Prove that they’re achieving their business outcomes, through unbiased 3rd party data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, agencies, publishers, and digital ad platforms.  Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best-in-class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

What you’ll do

The Account Manager is responsible for servicing all aspects of customer accounts and relationships, a critical role. You will oversee all aspects of campaigns across kick-off, implementation, launch, reporting, remediation, and billing. The Account Manager will work closely and collaboratively with Sales, Implementation, Product Management, Engineering, and Finance teams to deliver world class customer service and solutions to the market.  The Account Manager plays an integral role in recommending and implementing strategies for driving ongoing client product needs and will be responsible for educating customers about all aspects of the DoubleVerify product suite, and how products can be leveraged to meet their goals and objectives. This is a hybrid working set-up whereby you will be expected to come into the Mumbai office three days a week.

• Responsible for proactively managing the day-to-day Agency and Advertiser relationships of assigned accounts.
• Provide strategic and tactical client service to a complex, high touch customer base.
• Proactively oversee assigned portfolios, identifying growth opportunities within the existing client base.
• Hands on management of client business processes including, but not limited to onboarding and implementation, reporting and proactive remediation, and billing.
• Ensure the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting, ad-serving, or data issues.
• Organize and conduct kick-off and on-going calls with clients and internal teams to understand campaign deliverables.
• Compile performance evaluations for each client, highlighting the DoubleVerify value proposition throughout.
• Monitor and report campaign performance to ensure delivery and billing and extracts insight from reports.
• Facilitate and ensure contract billing process is administered with quality in a timely manner.
• Successfully manage customer expectations throughout the campaign lifecycle.
• Develop and maintain strong, active relationships with clients at both senior and mid-management levels.
• Finesse sometimes complicated relationships across Advertisers, Agencies, Networks, Publishers, and 3rd Party Technology partners.
• Participate in client meetings to understand partner goals and objectives.
• Manage and/or participate in ongoing process improvement initiatives.
• Close the feedback loop internally by providing customer insights on ways DoubleVerify may improve products and services.
• Other responsibilities may be required such as attending offsite meetings, conferences or industry events, etc. as necessary.
• Special projects as identified by management

Who you are

• Experience in Sales or Account Management with a deep understanding of the online advertising industry.
• Bachelor’s Degree or equivalent/higher level of education.
• Exceptional command of Microsoft Excel and PowerPoint.
• Direct experience working at one or more of the following: advertising agency, publisher, ad network or demand side platform.
• Experience with Ad Serving technology
• Comprehensive understanding of the online media marketplace.
• Experience managing online media products and technologies such as experience with creative trafficking, campaign management, or ad serving.
• Self-motivated, independent thinker and a team player, who will hit the ground running.
• Proven ability to handle multiple deliverables with tight deadlines, manage competing priorities, and consistently perform in high pressure environments.
• Outstanding written and verbal communication skills, capable of conveying issues clearly, making points concisely and ensuring successful overall communication channels.
• Ability to interact and communicate effectively with all levels of management including senior executive level. 
• Organized with a rigorous attention to detail, drive for excellence, and a positive “can-do” approach.
• This is a Hybrid position with 3 Days in the Mumbai Office per week and 2 WFH Days.

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV. This role will also be eligible for bonus/commission (as applicable), equity, and benefits. 

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!

Department: Banking & Settlements

Reporting to: VP Settlements

Role Purpose

We’re seeking an experienced Payments Transformation Manager – AI & Automation who will play a key role in optimizing Boku’s operational framework across digital wallets, local payment methods, and carrier billing. You’ll work closely with Commercial, Finance, Tax, Product, and Engineering teams to understand the end-to-end payment setup, identify operational gaps, and drive automation or eliminate obsolete processes — ensuring Boku’s operations remain efficient, compliant, and scalable.

Key Responsibilities

• Lead Payment Operations Transformation: Own and drive transformation initiatives across Payment Operations, focusing on process redesign, automation, and AI-led optimization to improve scalability, efficiency, and control.
• Design and Implement Automation Solutions: Take a hands-on approach in identifying manual workflows and building solutions using automation tools, AI platforms, macros (e.g., Excel/VBA), and low-code/no-code technologies to eliminate inefficiencies and reduce operational overhead.
• Act as a Strategic Transformation Partner: Represent Payment Operations in cross-functional initiatives (Product, Engineering, Commercial, Finance), ensuring new implementations (networks, partners, merchants) are designed with scalable, automated, and future-ready operational models.
• Embed Scalable Operational Design: Ensure all new payment integrations and launches are operationally robust, minimizing manual intervention and enabling long-term scalability from day one.
• Leverage Data, Tooling, and AI for Continuous Improvement: Use data analysis, scripting, and AI-driven insights to proactively optimize transaction flows, reconciliation processes, exception handling, and reporting.
• Maintain Deep Payment Operations Expertise: Bring strong domain knowledge across digital wallets, local payment methods, and carrier billing to inform both transformation initiatives and operational decisions.
• Collaborate Cross-Functionally for End-to-End Optimization: Partner with Commercial, Finance, Tax, Product, and Engineering teams to improve settlement flows, reconciliation accuracy, cash flow management, and operational efficiency.
• Own Operational Processes and Outcomes: Oversee key processes including transaction processing, settlements, reconciliations, chargebacks, and exception management, ensuring stability while driving continuous improvement.
• Manage and Evolve Partner Operations: Build and maintain relationships with payment service providers, digital wallet partners, MNOs, and acquirers, while evolving operational processes in line with partner capabilities and business growth.
• Ensure Compliance and Operational Controls: Maintain adherence to regulatory and internal requirements (AML, PSD2, local regulations) while embedding controls into automated and transformed processes.
• Define and Track Performance Metrics: Establish and monitor KPIs (e.g., transaction success rates, reconciliation accuracy, settlement timeliness), using insights to drive measurable transformation outcomes.

Key Skills and Competencies

• Experience of at least 8-12 years in payment operations, treasury, or transaction management — ideally in fintech, digital payments, or telecom billing.
• Experience in using AI tools to transform and automate processes
• Strong understanding of digital wallets, local payment methods, and carrier billing ecosystems.
• Knowledge of cross-border payments, FX flows, and multi-currency settlements.
• Skilled in payment gateway operations, reconciliations, and ERP/ledger tools.
• Excellent problem-solving, analytical, and process improvement abilities.
• Proven ability to work cross-functionally with Commercial, Finance, and Tax teams.
• Strong stakeholder management and communication skills.
• Experience leading or mentoring teams in fast-paced environments.

Qualifications

• MBA preferred, particularly for candidates with experience applying structured business and operations frameworks in fintech or payments environments.
• AI-related certifications (e.g., machine learning, data science, AI product, or automation platforms) are preferred.

• Lead a team of Sales Engineers in across India
• Responsible for recruiting and hiring top SE’s as we expand our coverage
• Responsible to enable the SE’s in the region.
• Provide Technical Leadership and direction to the Sales Teams in the Region to help them build technology solutions for our customers and prospective customers.
• Assist in the analysis, design and development of fully integrated technology solutions.
• Demonstrate technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the SAN product space.
• Act as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.
• Make technical and sales presentations to customer's technical staff and senior management.
• Serve as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully build relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.

• 5 years plus of sales engineering management experience preferably in a cyber security, software or data center environment.
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• Technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded
• Bachelor’s degree required or equivalent experience

About the Role

Crunchyroll is seeking a Senior Manager, CRM Marketing to lead localized CRM engagement for India and MENA—two of our fastest-growing regions. Based in Mumbai or Hyderabad, this role will own the CRM campaign calendar for the region, balancing high-velocity title moments and catalog beats while bringing our biggest anime moments to life across owned channels.

You will plan and execute high-impact, fan-first campaigns that support title launches and catalog discovery—including new season/series drops, dub drops, mid-season arcs, and finales for top-tier titles. Success in this role requires strong segmentation and analytical judgment, plus the ability to translate IP into messaging that creates an emotional connection with fans.

You'll also act as a subject matter expert for India and MENA, championing transcreation and locally resonant storytelling (not just translation), cultural nuance, and fan-first engagement. You'll partner closely with our global Lifecycle Marketing team that owns always-on lifecycle journeys; in this role, you will serve as a regional advisor and ensure key title moments and local insights are reflected in the broader lifecycle strategy.

What You'll Do

• CRM Campaign Calendar Ownership: Own the CRM campaign calendar for India and MENA across tentpole releases, seasonal beats, and catalog programming, aligning timing, targeting strategy, and channel plans with local and global priorities.
• Go-to-Market Campaigns: Collaborate with regional marketing, brand, programming, and curation teams to design localized go-to-market moments for major content launches, seasonal events, partnerships, and fan activations.
• Segmentation & Audience Strategy: Apply best practices in personalization and segmentation to build targeted campaigns informed by fan behavior, affinities, regional nuances, and language/dub preferences. Partner with Data Science and Growth teams to refine audience definitions, identify opportunities, and improve precision over time.
• Regional Market Expertise: Serve as Crunchyroll's CRM market lead for India and MENA, advising on cultural nuances, local market behaviors, channel norms, and fan engagement opportunities.
• Localized Lifecycle Strategy: Provide regional inputs into India and MENA lifecycle journey strategies across acquisition, onboarding, engagement, retention, and winback, working closely with our Lifecycle Marketing team. Ensure best practices in personalization, segmentation, and lifecycle orchestration.
• Marketing Technology Ownership: Lead campaign execution and performance optimization in partnership with Operations, Martech, and Data Analytics; manage CRM initiatives within Braze (or similar) across email, push, in-app, notification center, and relevant messaging channels, ensuring excellence in configuration, QA, measurement, and reporting. Own content-triggered messaging strategy that supports title moments and engagement in alignment with lifecycle standards and guardrails.
• Cross-Functional Partnership: Work with Regional Marketing, Product, Brand, Content, Creative, Data Science, and GTM teams to create cohesive fan experiences and ensure lifecycle campaigns align with both local and global priorities.
• Performance & Optimization: Analyze CRM campaign performance, identify opportunities, and apply insights to continuously improve effectiveness and fan impact through test-and-learn approaches, including cohort analysis and incrementality-minded measurement.
• Innovation & Experimentation: Stay ahead of market dynamics and messaging ecosystems (mobile-first behaviors, regional languages/Hinglish, WhatsApp norms, payment behaviors, and device/telco ecosystem nuances) to evolve CRM campaign strategy and execution.

About You

We get excited about candidates who bring:

• 8+ years of experience in CRM, retention, or subscriber engagement marketing, ideally within streaming, digital subscription, gaming, e-commerce, or entertainment.
• Strong experience with Braze (or comparable orchestration platforms) with a focus on campaign planning/execution, segmentation, triggers, and multi-channel delivery.
• Deep knowledge of Indian and MENA consumer behaviors, digital marketing platforms, and messaging ecosystems (especially WhatsApp, UPI-driven funnels).
• Strong creative acumen and storytelling ability—capable of translating IP into fan-first messaging that builds emotional connection and drives action.
• Strong analytical skills to interpret performance data, develop insights, and translate them into targeting and creative optimizations.
• Proven ability to collaborate across regional and global teams in a fast-paced, matrixed environment.
• Passion for anime, entertainment, or fan-first brands is highly valued.
• Additional proficiency in relevant regional languages is a plus.
• Bachelor's degree in Marketing, Business, or related field.

About the Team

Our Lifecycle Marketing team designs personalized journeys that drive fan connection, engagement, and loyalty. Through data-driven insights and creativity, we activate the right experiences at the right time across channels—helping anime fans feel seen, understood, and inspired by Crunchyroll.

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success. 

Who We Are: 

• Team-oriented and collaborative 

• Hard-working professionals who strive for excellence 

• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients 

• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint 

• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory 

What You’ll Do: 

Primary Objectives 

• Manage and retain existing client accounts 

• Penetrate multiple users 

• Provide excellent customer service 

• Grow client accounts 

• Send multiple screened, quality advisors per project asap 

• Contact client to obtain new projects 

• Push events, teleconferences or new advisors 

• Penetrate userbase 

• Convert Trials to full clients through excellent service during trial period  

Key Responsibilities 

Project Management 

• Understand client requests and create outline with screening questions 

• Conduct topical and company research for projects 

• Contact client to clarify project if needed  

• Communicate scope of project to assigned junior project managers (if applicable) 

• Execute and complete projects within discussed timeline 

• Properly qualify advisors before sending bios to clients 

• Promptly close out projects when finished (and keep status icons on projects up to date) 

• Gather client feedback for quality control, service improvement ideas, and to determine if more work is needed 

• Be cost effective – monitor hourly rate, minimize prep time payments and negotiate appropriately with Advisors 

• Inform Team Lead of difficult projects taking longer than 48 hrs 

Client Management 

• Build relationships with clients to encourage new and repeat business opportunities 

• Engage new users through invitations to events, proactive push, periodic phone calls, etc. (multiple users increases client stickiness) 

• Work with Sales/RMs to keep abreast of status of client and any updates to contract/usage 

• Interact with sales to onboard new clients and educate them on our service and offerings 

• Research and know the client:  obtain client coverage list and/or holdings list if at all possible 

• Develop Account Plan by mapping out steps to grow the account over time 

• Handle client issues in a timely manner (alert Team Lead of any major problems that arise) 

• Monitor client activity monthly: research any drop-offs in usage and find ways to increase usage 

• Attend and participate in meetings or calls with clients as requested by sales or Vertical Director 

• Actively participate in Trials 

Advisor Management 

• Liaise with Associates to custom recruit for projects as needed 

• Develop relationship with industry advisors (often leads to referrals, and timely follow-up) 

• Edit profiles before sending to client (if necessary) 

• Record newly uncovered advisor information or expertise in Advisor profiles 

• Respond promptly to advisor responses, queries, problems, etc. 

• Follow Advisor Rate Change guidelines 

• Keep eye out for new recruiting ideas or new recruiting resources 

Push/Sales 

• Proactively notify clients of advisors that they might want to speak with 

• Work with sales to determine who pushes events/teleconferences 

• Market/communicate all product offerings to client (surveys, events, etc) on a regular basis 

• Identify idle users and develop engagement plan 

Training, Evaluation, Staffing 

• Train new Associates on proper recruiting techniques, and project execution. 

• Manage daily activities of Associates (if available) 

• Monitor Associates’ work to ensure quality 

• Interview candidates as needed 

• Contribute to the development of training materials when needed 

• Keep Vertical Director updated on training/progress/performance of assigned JPM (if applicable) 

Compliance 

• Know and follow compliance procedures 

• Be knowledgeable of and follow any client-specific compliance procedures 

• Screen request for compliance “red flags” and communicate them to Guidepoint Counsel 

• Understand and explain Guidepoint Advisor T&C when necessary 

• Communicate any other issues to GPG counsel 

Team Participation 

• Attend and participate in Team meetings and networking events 

• Serve as back up for team colleagues when out of the office 

• Complete additional projects and tasks as directed by Team Lead 

• Contribute to development and maintenance of productive and collaborative environment for team 

• Share best practices with team members 

What You Have: 

• Bachelor’s/Master's degree and a strong academic record required 

• Desire to work in a client facing project management role that is KPI and metrics-driven  

• Ability to work in a fast-paced, results-oriented environment 

• Excellent time management and organizational skills 

• Outgoing personality with the ability to speak with people at all professional levels 

• Intellectual curiosity and desire to learn 

• Excellent written and verbal communication skills 

• Demonstrated ability to work both individually and as part of a team 

• Fluency in English is a must 

What We Have: 

• Competitive compensation 

• Employee medical coverage 

• Central office location 

• Entrepreneurial environment, autonomy, and fast decisions 

• Casual work environment 

About Guidepoint 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-VD1 

#LI-HYBRID 

Overview:

The Insights product delivers teleconferences, surveys, and in-person events to Guidepoint’s institutional and corporate clients. Teleconference transcripts are housed in a searchable portal covering diverse industries and topics, helping clients make informed decisions. All content features Advisors from Guidepoint’s global network and are curated by former investors, sell-side analysts, and industry professionals.

As the Research Manager, Insights (India), you will lead a small pod of 2–3 Research Associates responsible for sourcing and recruiting experts for our teleconferences across sectors including technology, healthcare, consumer, industrials, energy, and financials.

This is a player-coach role. You will actively execute recruiting mandates while also driving team performance, pipeline health, outreach quality, and operational discipline. You will serve as the primary coordination point between the Associate team and the US-based moderator team, ensuring speed, quality, and advisor conversion.

This role is ideal for someone who thrives in a high-volume, deadline-driven environment, enjoys managing people, and is motivated by building systems that improve recruiting yield and call completion rates.

What You’ll Do:

Execution & Quality Ownership

• Own end-to-end execution of high-priority teleconference topics, including sourcing and securing senior industry experts.
  • Proactively monitor upcoming call pipelines to ensure advisor identification begins 1–2 weeks ahead of scheduled calls.
  • Conduct outreach via LinkedIn, email, and phone to engage and convert qualified advisors.
  • Develop and refine screening questions to assess subject matter credibility and ensure quality standards are met.
  • Partner closely with moderators to align on advisor profile, vetting criteria, and urgency.
  • Troubleshoot scheduling challenges and ensure smooth handoff to operations for call logistics.

Leadership & Team Management

• Directly manage 2–3 Research Associates working across APAC/EMEA/US hours
  • Drive daily execution discipline including outreach volume, pipeline tracking, and response management.
  • Review screening quality and advisor selection to maintain content standards.
  • Monitor key metrics such as outreach-to-response rate, shortlist-to-confirm rate, and confirmed-to-completed call yield.
  • Provide structured coaching on messaging, phone approach, objection handling, and senior-level engagement.
  • Identify performance gaps early and implement corrective action plans.
  • Standardize best practices across sourcing, CRM usage, and follow-ups.
  • Ensure timely communication and transparency with US moderator teams.

What You Have: 

• 2-4 years of professional experience in recruiting, lead generation, inside sales, research operations, or client service.
  • Prior experience managing or mentoring junior team members.
  • Comfort with high-volume outreach (cold calling and cold emailing).
  • Strong written and verbal communication skills in English, with confidence engaging senior professionals.
  • Ability to work in any of the following shifts APAC, EMEA, US (8.5 hours either starting 9 AM – 5 30 PM, or 5 PM to 1 30 AM IST)
  • Highly organized with strong attention to detail and execution discipline.
  • Data-oriented mindset with the ability to interpret performance metrics and improve conversion rates.
  • Proactive, ownership-driven, and comfortable operating in a fast-paced environment.

What We Offer:

• Leadership opportunity in a growing global research product.
• Exposure to diverse industries and senior global executives.
• Direct impact on revenue-generating content and advisor engagement strategy.
• Entrepreneurial environment with merit-based growth opportunities.
• Competitive compensation and benefits.
• Employee medical coverage
• Central office location
• Casual work environment 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-Hybrid

#LI-AK1

The Role:

This role is with the neobanking charter of Razorpay X . This role  will manage and scale existing relationships as well as forge new partnerships.

Roles and Responsibilities:

• Responsible for creating a portfolio of alliance partner banks &  NBFCs to ensure business growth of the neo banking and lending verticals
• Managing relationships with all partners to ensure smooth operations & strategic alignment with the banks/NBFCs
• Define metrics / measurement for monitoring the performance & the effectiveness of the existing alliances.
• Map & develop strong working relationships with key influencers for the assigned banks. It should include mapping the various teams in the assigned banks thoroughly and plot them out to an organogram of the banks.
• Drive Razorpay’s priorities across product enhancements, policies or processes with the partners at a rapid pace on the back of strong relationships
• Ensuring that the engagements are well negotiated at favorable commercials, well formalized with legal agreements and in full alignment with internal stakeholders like Legal, Finance etc.

Mandatory Qualifications: 

• 6 + Years of overall experience with bulk of it within banks/NBFCs or in working closely with them across hierarchy
• Established and existing networks with banks both public as well as private sector would be a definite advantage.
• Proven track record and ability to structure deals, negotiate complicated commercial deals & drive integrations with these institutions
• Excellent written and verbal communication skills
• Business acumen and Customer orientation: Should be a passionate believer in digital transformation and the use of technology to simplify business processes and improve customer experience.
• High energy team player with willingness to learn and adapt quickly.
• Able to engage in a basic technical conversation with the bank to understand their requirements
• Ability to thrive in a fast-paced, fluid, and collaborative environment
• Ability to effectively think strategically and influence cross-functional teams, such as   Operations, Risk Product etc. so as to have the required prioritization accorded.
• Willing to travel to meet with banks and NBFC partners regularly

About Blenheim Chalcot 

Blenheim Chalcot India is part of Blenheim Chalcot, a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding £1.8 billion, and boasts total portfolio sales of over £500 million. 

About Liberis

Liberis was founded and is backed by Blenheim Chalcot.

Liberis is on a mission to supercharge the power of small businesses around the world by delivering the financial products they need to grow, through our global network of partners. Before all else, Liberis is a technology company, connecting finance with small businesses. We use data to help partners understand their customers’ real-time needs and build technology that enables partners to offer tailored funding and financial products. To date, we’ve funded almost 50,000 small businesses with over $2bn - but we believe this is just the beginning. 

The Team

We are the Decision Analytics team sit with a goal to drive intelligent decision-making by applying advanced statistical analytics to a wealth of data. At the heart of the Risk function, our focus is to deliver high-quality instant decisions for our customers around the world.

Risk team is a globally team with offices in London, Nottingham and Atlanta US, covers Decision Analytics, Portfolio Management, Underwriting and Collections. We're on a mission to grow Liberis into the world's leading embedded business finance provider, and we're looking for a Decision Analytics Manager to help us make that happen!

The Role

Are you passionate about tackling complex challenges? Do you crave autonomy and the chance to innovate? If you're eager to make a real impact in finance that supports small businesses rather than just chasing profit, this is the perfect role for you.

You will own and evolve the automated credit decision policy across partners and products. You will be responsible for driving high auto-decision rates while maintaining competitive approval rates and robust risk performance. The role combines hands-on analytics with strategic ownership of acquisition decision strategies, monitoring frameworks, and model governance. This position is primarily a hands-on analytical role (70% individual contributor) while also mentoring and supporting junior team members (30% management). 

If you’ve got experience in an analytical role, using statistical tools to shape strategy, and the ability to turn data into clear, actionable insights, we want to hear from you.

What you’ll be doing

• Lead the development and optimisation of global decisioning strategies
• Own the automated decision policy framework and continuously enhance strategies to improve auto-decision rates and maintain competitive offerings.
• Work closely with the AI-ML team, playing a governance role in new model development, model approval and ongoing model monitoring
• Contribute to the development and enhancement of credit risk models
• Develop, own and enhance acquisition monitoring and performance reporting to track decision quality and risk performance
• Explore new and current data sources to optimise decisioning policy
• Mentor and support junior members within the team
• Collaborate with key risk stakeholders to maintain an acceptable risk level in a fast-evolving environment
• Represent Risk to the wider business, collaborating with Product and Commercial teams to unlock business value

What we think you’ll need

• 5+ years of experience in a relevant analytical, credit risk or decision science role
• 2+ years of experience working as a Decision Scientist or Data Scientist.
• A strong analytical mindset with a passion for turning complex data into insights
• The ability to communicate your findings clearly and effectively

Liberis is an equal opportunities employer. We welcome applications from all candidates, including individuals with disabilities and provide reasonable adjustments as required.

About Blenheim Chalcot

Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 26 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most innovative companies in the UK and increasingly around the world.

The BC team in India has been instrumental to the growth and success of Blenheim Chalcot. Established in 2014, Blenheim Chalcot India serves as a pivotal launchpad for those aiming to make a difference in the realm of innovation and entrepreneurship.

Blenheim Chalcot India is driven by a mission to empower visionaries to lead, innovate, and build disruptive solutions. We support our diverse portfolio of ventures and create impactful solutions that shape global trends. We provide a range of services to help new business get off the ground, including technology, growth (marketing and sales), talent, HR, finance, legal and tax, plus so much more!

One of our FinTech ventures, Salary Finance is scaling fast and we’re looking to hire high energy, motivated and curious talent to support them on that journey!

About Salary Finance

Salary Finance is one of the UK’s fastest growing free employee benefits.

Who we are:

Salary Finance has grown from an idea in 2015 to a breakthrough FinTech platform and movement today. We support a community of 4M employees across 575 clients (inc 20% of the FTSE 100) in the UK and US, and provide a suite of financial employee benefits, to help employees improve their financial health and happiness. Our platform provides salary-linked savings, loans, pay advances, insurance and financial education. We are a company with 200 brilliant and passionate colleagues in 3 countries and to have the backing of great investors (Blenheim Chalcot, Legal & General, Experian, Goldman Sachs, Royal London) with £100M in equity and £500M in debt funding raised to-date.

Our social mission is deeply intertwined with our expertise in financial technology. All of the benefits we offer—simple savings, early access to earned pay, affordable loans, and insurance—are fully accessible via our custom-built digital platform. This allows us to deliver the simplest, quickest, and most secure customer journeys possible.

We have received 70+ recognitions for our products and societal contributions. Among them, we are particularly proud to have been recognized as ‘Responsible Business of the Year’ by The Prince’s Responsible Business Network (BITC), in addition to being awarded ‘Best Financial Wellbeing Provider’, ‘Ethical Financial Services Provider of the Year’ and ‘Consumer Champion of the Year’ in 2020 alone.

The role

As a Customer Service Associate at Salary Finance, you will be a crucial part of our customer operations team, ensuring that our regulatory communications are handled efficiently, and our customers receive exceptional support. You will collaborate closely with the Customer Service Manager and the London customer operations team, contributing to the development and enhancement of our customer service processes.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via live chat and email, ensuring a seamless and positive customer experience.
• Diagnose and resolve customer queries related to loan applications, payments, and account updates.
• Interpret and explain company policies, financial products, and service terms accurately to customers.
• Maintain detailed and accurate records of all customer interactions and resolutions in the CRM system.
• Prioritize and escalate unresolved or complex issues to relevant departments (e.g., tech support) in a timely manner and follow up diligently, providing regular status updates to customers.
• Troubleshoot basic technical issues (e.g., login problems, document upload errors) and collaborate with the tech team to report and resolve system-related issues.
• Ensure compliance with data protection regulations (e.g., GDPR) when handling sensitive information.
• Adhere to standard operating procedures (SOPs) and service-level agreements (SLAs) to meet performance benchmarks.
• Identify recurring customer issues and share insights with the operations and product teams for process improvements.
• Suggest enhancements to FAQs or knowledge base articles to reduce repetitive inquiries.
• Promote customer retention by delivering exceptional service and building trust.
• Share best practices and customer insights with colleagues to enhance team performance.
• Participate in training sessions to stay updated on product changes, new processes, and compliance guidelines.

About you

The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.

Required Skills:

• You enjoy interacting with customers daily, both over the live chat and by email You have an upbeat approach and can think on your feet.
• You have exceptional organisational and time management skills, the ability to perform smoothly and consistently in a fast-paced environment.
• You are a detail-oriented perfectionist who loves to take on a complex task and gets it done, every time.
• You are passionate about technology and social impact and want to help build a business that delivers a meaningful difference to society.
• You are resilient, empathetic, collaborative, and self-motivated.
• You have experience in a customer or client facing environment.
• You delight in solving problems and going above and beyond to treat customers fairly and leave them feeling valued.
• You have excellent communication skills and can present complex details, concepts, and information in an easy-to-understand format.
• You have an intermediate knowledge of Google Sheets and Excel and able to Manipulate data.

Preferred Skills:

• Customer service experience in a financial services, technology, or employee benefits company.
• Experience of working in a regulated environment.
• You are familiar with CRM systems Knowledge of G Suite Advanced Excel skills.
• You have knowledge of TCF, the Data Protection Act/GDPR, CCA and Anti Money Laundering procedures.

Education Qualification:

• High School Diploma and Above.

What we can offer you

• Be part of the World’s Leading Digital Venture Builder
• Have the opportunity to be a part of and learn from the incredible diverse talent in BC
• Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI
• A fun and open, if a little cricket obsessed, atmosphere – we own the Rajasthan Royals IPL team!
• 24 days of annual leave &10 public holiday days
• Private Medical for you and your immediate family & Life Insurance for yourself

Important

At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.

About Salary Finance

Salary Finance is one of the UK’s fastest growing free employee benefits.

Who we are:

Salary Finance has grown from an idea in 2015 to a breakthrough FinTech platform and movement today. We support a community of 4M employees across 575 clients (inc 20% of the FTSE 100) in the UK and US, and provide a suite of financial employee benefits, to help employees improve their financial health and happiness. Our platform provides salary-linked savings, loans, pay advances, insurance and financial education. We are a company with 200 brilliant and passionate colleagues in 3 countries and to have the backing of great investors (Blenheim Chalcot, Legal & General, Experian, Goldman Sachs, Royal London) with £100M in equity and £500M in debt funding raised to-date.

Our social mission is deeply intertwined with our expertise in financial technology. All of the benefits we offer—simple savings, early access to earned pay, affordable loans, and insurance—are fully accessible via our custom-built digital platform. This allows us to deliver the simplest, quickest, and most secure customer journeys possible.

We have received 70+ recognitions for our products and societal contributions. Among them, we are particularly proud to have been recognized as ‘Responsible Business of the Year’ by The Prince’s Responsible Business Network (BITC), in addition to being awarded ‘Best Financial Wellbeing Provider’, ‘Ethical Financial Services Provider of the Year’ and ‘Consumer Champion of the Year’ in 2020 alone.

The role

As a Customer Service Associate at Salary Finance, you will be a crucial part of our customer operations team, ensuring that our regulatory communications are handled efficiently, and our customers receive exceptional support. You will collaborate closely with the Customer Service Manager and the London customer operations team, contributing to the development and enhancement of our customer service processes.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via live chat and email, ensuring a seamless and positive customer experience.
• Diagnose and resolve customer queries related to loan applications, payments, and account updates.
• Interpret and explain company policies, financial products, and service terms accurately to customers.
• Maintain detailed and accurate records of all customer interactions and resolutions in the CRM system.
• Prioritize and escalate unresolved or complex issues to relevant departments (e.g., tech support) in a timely manner and follow up diligently, providing regular status updates to customers.
• Troubleshoot basic technical issues (e.g., login problems, document upload errors) and collaborate with the tech team to report and resolve system-related issues.
• Ensure compliance with data protection regulations (e.g., GDPR) when handling sensitive information.
• Adhere to standard operating procedures (SOPs) and service-level agreements (SLAs) to meet performance benchmarks.
• Identify recurring customer issues and share insights with the operations and product teams for process improvements.
• Suggest enhancements to FAQs or knowledge base articles to reduce repetitive inquiries.
• Promote customer retention by delivering exceptional service and building trust.
• Share best practices and customer insights with colleagues to enhance team performance.
• Participate in training sessions to stay updated on product changes, new processes, and compliance guidelines.

About you

The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.

Required Skills:

• You enjoy interacting with customers daily, both over the live chat and by email You have an upbeat approach and can think on your feet.
• You have exceptional organisational and time management skills, the ability to perform smoothly and consistently in a fast-paced environment.
• You are a detail-oriented perfectionist who loves to take on a complex task and gets it done, every time.
• You are passionate about technology and social impact and want to help build a business that delivers a meaningful difference to society.
• You are resilient, empathetic, collaborative, and self-motivated.
• You have experience in a customer or client facing environment.
• You delight in solving problems and going above and beyond to treat customers fairly and leave them feeling valued.
• You have excellent communication skills and can present complex details, concepts, and information in an easy-to-understand format.
• You have an intermediate knowledge of Google Sheets and Excel and able to Manipulate data.

Preferred Skills:

• Customer service experience in a financial services, technology, or employee benefits company.
• Experience of working in a regulated environment.
• You are familiar with CRM systems Knowledge of G Suite Advanced Excel skills.
• You have knowledge of TCF, the Data Protection Act/GDPR, CCA and Anti Money Laundering procedures.

Education Qualification:

• High School Diploma and Above.

About Blenheim Chalcot

Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 26 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most innovative companies in the UK and increasingly around the world.

The BC team in India has been instrumental to the growth and success of Blenheim Chalcot. Established in 2014, Blenheim Chalcot India serves as a pivotal launchpad for those aiming to make a difference in the realm of innovation and entrepreneurship.

Blenheim Chalcot India is driven by a mission to empower visionaries to lead, innovate, and build disruptive solutions. We support our diverse portfolio of ventures and create impactful solutions that shape global trends. We provide a range of services to help new business get off the ground, including technology, growth (marketing and sales), talent, HR, finance, legal and tax, plus so much more!

One of our FinTech ventures, Salary Finance is scaling fast and we’re looking to hire high energy, motivated and curious talent to support them on that journey!

About Salary Finance

Salary Finance is one of the UK’s fastest growing free employee benefits.

Who we are:

Salary Finance has grown from an idea in 2015 to a breakthrough FinTech platform and movement today. We support a community of 4M employees across 575 clients (inc 20% of the FTSE 100) in the UK and US, and provide a suite of financial employee benefits, to help employees improve their financial health and happiness. Our platform provides salary-linked savings, loans, pay advances, insurance and financial education. We are a company with 200 brilliant and passionate colleagues in 3 countries and to have the backing of great investors (Blenheim Chalcot, Legal & General, Experian, Goldman Sachs, Royal London) with £100M in equity and £500M in debt funding raised to-date.

Our social mission is deeply intertwined with our expertise in financial technology. All of the benefits we offer—simple savings, early access to earned pay, affordable loans, and insurance—are fully accessible via our custom-built digital platform. This allows us to deliver the simplest, quickest, and most secure customer journeys possible.

We have received 70+ recognitions for our products and societal contributions. Among them, we are particularly proud to have been recognized as ‘Responsible Business of the Year’ by The Prince’s Responsible Business Network (BITC), in addition to being awarded ‘Best Financial Wellbeing Provider’, ‘Ethical Financial Services Provider of the Year’ and ‘Consumer Champion of the Year’ in 2020 alone.

What we can offer you

• Be part of the World’s Leading Digital Venture Builder
• Have the opportunity to be a part of and learn from the incredible diverse talent in BC
• Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI
• A fun and open, if a little cricket obsessed, atmosphere – we own the Rajasthan Royals IPL team!
• 24 days of annual leave &10 public holiday days
• Private Medical for you and your immediate family & Life Insurance for yourself

Important

At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.

About Liberis

Liberis was founded and is backed by Blenheim Chalcot.

Liberis is on a mission to supercharge the power of small businesses around the world by delivering the financial products they need to grow, through our global network of partners. Before all else, Liberis is a technology company, connecting finance with small businesses. We use data to help partners understand their customers’ real-time needs and build technology that enables partners to offer tailored funding and financial products. To date, we’ve funded almost 50,000 small businesses with over $2bn - but we believe this is just the beginning. 

The Team

We are the Decision Analytics team sit with a goal to drive intelligent decision-making by applying advanced statistical analytics to a wealth of data. At the heart of the Risk function, our focus is to deliver high-quality instant decisions for our customers around the world.

Risk team is a globally team with offices in London, Nottingham and Atlanta US, covers Decision Analytics, Portfolio Management, Underwriting and Collections. We're on a mission to grow Liberis into the world's leading embedded business finance provider, and we're looking for a Decision Analytics Manager to help us make that happen!

The Role

Are you passionate about tackling complex challenges? Do you crave autonomy and the chance to innovate? If you're eager to make a real impact in finance that supports small businesses rather than just chasing profit, this is the perfect role for you.

You will own and evolve the automated credit decision policy across partners and products. You will be responsible for driving high auto-decision rates while maintaining competitive approval rates and robust risk performance. The role combines hands-on analytics with strategic ownership of acquisition decision strategies, monitoring frameworks, and model governance. This position is primarily a hands-on analytical role (70% individual contributor) while also mentoring and supporting junior team members (30% management). 

If you’ve got experience in an analytical role, using statistical tools to shape strategy, and the ability to turn data into clear, actionable insights, we want to hear from you.

What you’ll be doing

• Lead the development and optimisation of global decisioning strategies
• Own the automated decision policy framework and continuously enhance strategies to improve auto-decision rates and maintain competitive offerings.
• Work closely with the AI-ML team, playing a governance role in new model development, model approval and ongoing model monitoring
• Contribute to the development and enhancement of credit risk models
• Develop, own and enhance acquisition monitoring and performance reporting to track decision quality and risk performance
• Explore new and current data sources to optimise decisioning policy
• Mentor and support junior members within the team
• Collaborate with key risk stakeholders to maintain an acceptable risk level in a fast-evolving environment
• Represent Risk to the wider business, collaborating with Product and Commercial teams to unlock business value

What we think you’ll need

• 5+ years of experience in a relevant analytical, credit risk or decision science role
• 2+ years of experience working as a Decision Scientist or Data Scientist.
• A strong analytical mindset with a passion for turning complex data into insights
• The ability to communicate your findings clearly and effectively

Liberis is an equal opportunities employer. We welcome applications from all candidates, including individuals with disabilities and provide reasonable adjustments as required.

About Liberis

Liberis was founded and is backed by Blenheim Chalcot.

Liberis is on a mission to supercharge the power of small businesses around the world by delivering the financial products they need to grow, through our global network of partners. Before all else, Liberis is a technology company, connecting finance with small businesses. We use data to help partners understand their customers’ real-time needs and build technology that enables partners to offer tailored funding and financial products. To date, we’ve funded almost 50,000 small businesses with over $2bn - but we believe this is just the beginning. 

The Team

We are the Risk team responsible for managing the credit risk of Liberis’ portfolios, which include designing effective new strategies, managing the credit quality of our products across geographies, and providing specialist credit risk advice to the business.

The Risk team is based in London and covers Risk analytics, Decision Science, Underwriting and Collections. Our mission is to grow Liberis profitably to become the leading embedded business finance provider and we are now looking for a Analyst/Senior Credit Risk Analyst to join us on this journey.

The Role

You are someone that is excited by the prospect of a challenge, appreciate autonomy and the space to generate your own ideas and are passionate about finance that serves to support small businesses, not just turn a profit.

Reporting to the Senior Manager in the Risk Management team you will develop best in class credit risk strategies that reward our members and deliver value to Liberis. You will have the opportunity to work on a broad range of projects and workstreams that provide credit risk insights while ensuring we stay within the organisation’s risk appetite.

You should have experience in a similar analytical role where you have used statistical and analytical tools to drive innovative strategy changes. You should be able to derive insights from data and be able to present results in a concise way to relevant stakeholders.

What you’ll be doing

1. Risk Data Architecture & Structuring

• Design and maintain scalable credit risk data marts and portfolio datasets.
• Define and document data definitions, schemas, and maintain metric logic for key risk indicators (e.g. delinquency, roll rates, vintage curves, loss metrics).
• Partner with Data Engineering to optimise warehouse structures (Snowflake/BigQuery/Redshift or equivalent) and to improve the accuracy, consistency, and automation of risk reporting processes.
• Ensure consistency and governance across risk, finance, and commercial datasets.
• Validate and reconcile underlying data sources, ensuring data quality standards are upheld.
• Use data to ensure the execution of our strategy is in line with expectations with the right governance, control, and monitoring.

2. Building scalable Reporting & Automation layer

• Build reusable reporting layers that scale as origination volumes and product complexity increase.
• Create self-serve reporting environments for risk stakeholders while maintaining control frameworks.
• Prepare reporting and datasets for new initiatives on an ad-hoc basis and deep-dive insights required by Risk, Finance, and executive and senior leadership.
• Create ability to do data mining by the rest of the risk team.
• Bring visibility to more datasets that will support risk team’s day-to-day analytics and operational management towards SLAs

3. Supporting Portfolio Monitoring & Analytical Frameworks (Build scalable monitoring frameworks covering as below)

• Portfolio performance tracking
• Early warning indicators
• Concentration and exposure monitoring
• Vintage and cohort analysis
• Stress and sensitivity views
• Ensure reporting can flex across products, segments, and funding structures.

4. Ensuring Data Quality, Controls & Governance

• Implement validation checks and automated reconciliations within reporting pipelines.
• Own data integrity across risk reporting outputs.
• Develop monitoring for data drift and structural anomalies.
• Support internal audit and regulatory reviews with well-documented reporting logic and traceability.
• Closely collaborate with colleagues across Liberis, especially in the Engineering, Analytics, Product, Growth, Partnerships, and UK/US/European teams.

What we think you’ll need

• Bachelor’s or Master’s degree in Finance, Economics, Statistics, Mathematics, Data Analytics, Engineering or related quantitative discipline.
• 2-4 years experience in data management, building data marts or database maintenance.
• Strong affinity to build deep understanding of data flows and build re-usable datasets for the end-analytical users. Experience in a similar data role is a must.
• Demonstrated ability to drive high-quality analysis, with a robust understanding of how this will be used practically.
• Advance level proficiency and strong experience with databases management and analytical data product creation; Minimum 1 year of experience with Google Cloud Platform tools such as Looker, DBT, and BQ would be a must-have (minimum 6-months exp)
• Intermediate level proficiency in Excel and at least one BI/data visualisation tool (e.g.,Power BI, Tableau, Looker).
• Advanced SQL proficiency - ability to write complex queries independently across large datasets
• Ability to convey complex findings in a logical and easy-to-understand style.
• Turns rigorous analysis into clear, reasoned recommendations.
• Excellent analytical and problem-solving skills with strong attention to detail (must-have)
• Clear communicator with ability to explain complex data insights to non-technical stakeholders.
• Strong judgement, with the ability to make trade-offs between what is desired and what is feasible.
• Comfortable working in a fast-moving, ambiguous, and changing company.
• Experience working cross-functionally with engineering, risk, operations, and finance teams.
• A collaborative mindset and willingness to work with a wide range of teams.
  Experience in lending analytics or fintech credit products.
• Understanding of credit risk metrics and frameworks (PD/LGD/EAD) and lending

Liberis is an equal opportunities employer. We welcome applications from all candidates, including individuals with disabilities and provide reasonable adjustments as required.

About the Role

We are building the next layer of India's cross-border payments infrastructure — and we need someone who understands how that infrastructure actually works. This role sits at the intersection of banking partnerships, global payment rails, and India's emerging GIFT City / IFSCA ecosystem.

You will be the primary relationship owner for our banking and financial institution partners — driving new corridors, deepening existing relationships, and translating complex regulatory and technical landscapes into actionable, revenue-generating solutions for our merchants and partners.

Key Responsibilities

Banking Partnerships & Corridor Development

• Identify, engage, and onboard global and Indian banking partners — with a focus on GIFT City / IFSCA-regulated entities, nostro/vostro relationships, and cross-border settlement capabilities.
• Drive structured dialogue with bank treasury, trade finance, compliance, and product teams to design partnership frameworks that meet our regulatory and commercial objectives.
• Own and grow existing bank relationships across key corridors — Middle East, South-East Asia, UK/EU, and the US — with a clear view on expanding settlement rails.
• Understanding of the PA CB regulations.

Payment Rail & Infrastructure Activation

• Leverage deep knowledge of global payment rails (SWIFT, SEPA, ACH, FedWire, Faster Payments, UPI linkages) and Alternative Payment Methods (APMs) to identify the right infrastructure fit for each corridor or use case.
• Work closely with product and technology teams to translate partner capabilities into live, integrated solutions — from onboarding to settlement reconciliation.
• Evaluate and recommend emerging rails — real-time gross settlement networks, stablecoin corridors, or bilateral bank-to-bank APIs — where commercially viable.

GIFT City / IFSCA Ecosystem Engagement

• Engage proactively with IBUs (International Banking Units), IFSC-regulated entities, and IFSCA as a liaison — staying ahead of regulatory circulars, licensing updates, and new permitted activities.
• Build and maintain relationships with GIFT City-based teams of banks, custodians, and fintech entities operating under the IFSCA framework.
• Represent the organization at IFSCA-related forums, banking conclaves, and corridor-specific industry events.

Cross-Functional Collaboration & Market Intelligence

• Feed structured market insights back to Product, Compliance, and Sales — including corridor-specific pricing benchmarks, regulatory shifts, and competitive partnership moves.
• Collaborate with internal compliance and legal teams to ensure all partner agreements adhere to FEMA, RBI cross-border regulations, AML/KYC norms, and IFSCA guidelines.
• Support merchant-facing teams by identifying and structuring compliant cross-border use cases — outward remittances, import/export settlements, forex hedging solutions, and escrow structures.

What We're Looking For

Experience & Background

• 4–5 years of experience in banking, payments, or fintech — with demonstrated focus on cross-border corridors, banking partnerships, or correspondent banking.
• Prior experience at a global bank managing GIFT City or IFSCA-related projects, OR at a licensed PSP / cross-border payments entity in India is strongly preferred.
• Familiarity with onboarding and managing IBU relationships, nostro arrangements, or IFSC-regulated payment infrastructure.

Domain Knowledge

• Strong working knowledge of global payment rails: SWIFT (MT/MX/ISO 20022), ACH, SEPA, Faster Payments, RTGS, and relevant APMs (PayNow, PromptPay, PIX, iDEAL, etc.).
• Understanding of FX flows, trade settlement, and treasury operations within a cross-border context.
• Knowledge of IFSCA regulations
• Knowledge of India's cross-border regulatory environment — RBI guidelines, FEMA, Liberalised Remittance Scheme (LRS), AD Category I/II structures, and IFSCA framework.
• Awareness of AML/KYC frameworks and their application in cross-border payment partnerships.

Skills & Competencies

• Proven ability to manage senior stakeholders — both internal and external — across multi-threaded, long-cycle partnership negotiations.
• Ability to craft compelling business cases.
• Strong analytical thinking — ability to evaluate corridor economics, partner pricing, and settlement structures independently.
• Self-driven, with a builder's mindset — comfortable operating in ambiguity and creating structure in evolving regulatory and commercial environments.

Good to Have

• Exposure to card network acquiring/issuing (Visa, Mastercard) in a cross-border context.
• Experience working with IBU banks at IFSCA, PSP licensed in gift or IFSCA-licensed fintech entities into payments or techfin.
• Familiarity with stablecoin or blockchain-based settlement pilots in regulated environments.
• Okay to travel between Ahmedabad & Mumbai.
• Professional fluency in a second language relevant to key corridors (Arabic, Mandarin, or Southeast Asian languages) would be a plus

Why This Role

• India's cross-border payments landscape is being redrawn — GIFT City is at the centre of that transformation. This role gives you a front-row seat, and an active hand, in shaping how global capital and commerce flows connect with India's digital payments backbone. You will work with some of the most progressive banking and fintech teams globally, with the full weight of a growing, ambitious organisation behind you..

Senior Sales Manager — InMobi Ads West Region

Is this role for you?

• Do you have hands-on experience selling digital / mobile advertising?
• Do you understand the programmatic advertising ecosystem?
• Do you have an active agency network in the West India market?
• Have you directly sold branding or performance solutions to advertiser decision-makers?
• Can you show a consistent track record of meeting or exceeding revenue targets?

The Sales Manager drives new account acquisition and grows incremental revenue against a targeted list of high potential agencies through engagement. In conjunction with the Central teams and Account Managers, the Sales Manager develops quality customer plans laying out revenue and customer satisfaction growth strategies. Success is measured by specific key performance indicators focused on driving product adoption, emphasizing customer experience and optimizing opportunities. In addition, the Sales Manager builds and maintains a pipeline of clients and agencies new to the InMobi Ads proposition.

What is expected out of you?

• Healthy predictable pipeline to deliver quota expectations: Consistently create high value revenue-generating opportunities. Lead regular, impactful engagements with key clients.
• Grow InMobi Ads' share of wallet across client portfolio by highlighting missed opportunities around Branding activities. Create a convincing storyline and pitch which will help client-side decision makers to meet or exceed their marketing goals.
• Leverage current relationships in the advertising ecosystem to drive adoption conversations as well as open up new relationships in the industry.
• Forge relationships with client-side marketing heads and build industry presence for yourself and the products.
• Fluent advocate of the InMobi Story: Educate clients on how InMobi Ads features and offerings help them reach their business goals and new markets/targets. Utilize all available readiness materials (inclusive of Marketing materials, Training & other GTM assets) and insights to ensure you are a fluent advocate of the InMobi Ads story. Develop and demonstrate an intermediate to expert level knowledge of emerging products/features.
• Strong customer and partner planning: Develop and maintain high quality, actionable Customer Plans (where applicable) and Joint Business Plans (where applicable). Demonstrate a deep understanding of customer needs, challenges/concerns and goals/objectives. Develop a cohesive action plan to address those opportunities. Agreed plan with customer. Review quarterly with management. Lead execution of all agreed Account Plan/JBP action items. Ensures follow-through by all participants.
• Collaborative and high-performing account team: Coordinate with Account Manager Head to ensure timely and proactive customer escalations by effectively leveraging internal partner network to resolve account escalations & revenue blockers. Capture feedback and influence solutions internally.
• Continuous business learning and professional growth: Continually strengthen your InMobi Ads and Branding expertise, take personal accountability for your career and personal development; create, update and regularly check in on your career development plan. Complete required and recommended trainings and apply what you learn to further your growth in role and career progression.

What we are looking for:

• Minimum 7–9 years' online media sales / advertising experience required
• Bachelor's degree required; Advanced degree preferred
• Proven track record of exceptional performance, high productivity, communications skills and meeting deadlines
• Demonstrated ability to consistently meet or exceed revenue goals or targets
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
• Effectively navigate through ambiguity and complexities related to client management
• Talented in storytelling and delivering engaging presentations across all levels of leadership
• Ability to navigate customer sales negotiations and technical presentations in person and remotely
• Solid knowledge of the branding industry, native display products, customer's needs, InMobi's strategy and how they work together
• Passion for technology as an enabler for company growth
• Location: Mumbai should be willing to travel

Who are we and What do we do?

InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, data and content platforms are shaping consumer experience in a world of connected devices. InMobi Group has been recognized on both the 2018 and 2019 CNBC Disruptor 50 list and as one of Fast Company’s 2018 World’s Most Innovative Companies.

What’s the InMobi family like?

Consistently featured among the “Great Places to Work” in India since 2017, our culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. InMobians are passionate and driven, creative and fun-loving, take ownership and are results-focused. We invite you to free yourself, dream big and chase your passion.

What do we promise?

We offer an opportunity to have an immediate impact on the company and our products. The work that you shall do will be mission critical for InMobi and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups. At InMobi, you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training and tools, cocktails at drink cart Thursdays and fun at work on Funky Fridays. We even promise to let you bring your kids and pets to work.

Department - Product Management 

Reports to - Group Product Manager, Payments Marketing 

Role Purpose

The Product Manager (PM) will be responsible for the design, development, and delivery of Boku’s In-App Storefront and Marketing products. In-app marketing creates a new direct-to-consumer channel for merchants by enabling them to engage users through storefronts, offers, and promotions embedded within payment partner mobile applications. This unlocks a powerful way for merchants to drive incremental sales, strengthen brand presence, and reach consumers directly inside the digital ecosystems they use every day.

The PM will play a key role in bringing this product line to market by translating strategy into execution. They will work closely with engineering, delivery, and commercial teams to define requirements, manage the backlog, and oversee timely product releases. By ensuring the delivery of high-quality SDKs, APIs, and integrations, the PM will enable wallet and app partners to support merchants in reaching consumers effectively, while contributing to Boku’s growth through new revenue-generating opportunities.

Key Responsibilities

1. Product leadership:
• Lead the day-to-day product lifecycle by defining scope, capturing requirements, and driving initial product releases.
• Ensure execution is aligned with the overarching strategy of the In-App Storefront product line as set by the Product Lead, with a focus on validating product-market fit and enabling early adoption.
2. Technical product management:
• Collaborate with Engineering to design and validate technical solutions, including authentication models, SDK flows, and merchant integration requirements, ensuring scalability, security, and reliability.
3. Cross-functional collaboration:
• Partner with Engineering, Delivery, Commercial, and Partner teams to ensure smooth technical implementation of SDKs, APIs, and integrations that enable merchants and wallet partners to embed storefront and marketing capabilities.
4. Execution alignment and stakeholder communication:
• Manage priorities, track progress against deliverables, and communicate updates to stakeholders across the business, escalating risks and dependencies to the Product Lead as needed.
5. Data-driven decision making:
• Establish success metrics and measurement frameworks for pilot launches.
• Use data from early experiments and partner integrations to validate assumptions, guide iteration, and identify areas for improvement.
6. Market analysis and positioning:
• Stay close to industry trends, wallet ecosystems, and merchant needs to identify the most viable opportunities for adoption.
• Gather insights from competitors and adjacent offerings to refine product positioning and inform go-to-market priorities.
7. Platform integration foundations:
• Partner with Engineering to develop APIs, SDKs, and integration features that make onboarding early partners straightforward.
• Prioritize flexibility and adaptability to support a variety of partner use cases, with scalability considerations built into the design for future growth.
8. Stakeholder communication:
• Act as a key liaison between product teams and leadership, ensuring transparency and alignment on priorities.
• Present roadmaps, updates, and outcomes to stakeholders, gathering feedback and adjusting plans as needed.

Measures of Success

1. Adoption & Growth: Successful onboarding and adoption of In-App Storefront products by early wallet and merchant partners. Measurable increases in usage and engagement through pilot programs and initial market launches.
2. Customer & Partner Success: High levels of satisfaction from partners, measured by smooth integrations, feedback from pilots, and early indicators of product adoption and retention.
3. Product Delivery & Performance: Timely delivery of MVP and subsequent releases, with well-documented APIs/SDKs, minimal technical issues, and strong collaboration with Engineering to ensure stability and reliability.
4. Innovation & Development: Iterative delivery of new features and enhancements based on pilot learnings and partner feedback. Demonstrated ability to balance innovation with execution discipline.
5. Market Validation: Evidence of product-market fit demonstrated through merchant demand, early commercial wins, and validation against emerging market offerings.
6. Foundations for Scale: Development of a flexible and integration-ready platform that can evolve to support future growth across multiple partners and markets.

Key Skills and Competencies

Experience:

• 3+ years of product management experience, ideally in B2B, fintech, or mobile application ecosystems.
• Demonstrated success in delivering new products from concept through MVP and pilot launch.
• Experience working directly with engineering teams to deliver APIs, SDKs, and customer-facing integrations.

Skills:

• Strong understanding of product management principles, with a focus on execution, backlog management, and delivering technical products to market.
• Familiarity with front-end and mobile app development processes, including user flows, UX considerations, and partner integration requirements.
• Ability to define and manage technical requirements for APIs, SDKs, and secure authentication flows.

Technical Proficiency:

• Comfortable discussing architecture and technical tradeoffs with engineers across web and mobile platforms.
• Familiarity with modern web technologies (e.g., JavaScript frameworks, REST/GraphQL APIs) and mobile app development environments (iOS, Android).
• Understanding of cloud-based infrastructure, data security, and integration best practices.
• Hands-on experience with product management and collaboration tools such as Jira, Confluence, and analytics platforms.

Soft Skills:

• Strong communication skills to translate technical details into clear requirements for both engineers and non-technical stakeholders.
• Highly organized, detail-oriented, and capable of managing multiple priorities across cross-functional teams.
• Problem-solving mindset with the ability to learn quickly and adapt in a fast-moving, early-stage product environment.

Collaborative approach with a customer-first perspective, ensuring solutions meet real partner and merchant needs.

Preferred Qualifications:

• Experience working on SDKs, developer tools, or integration-heavy products.
• Exposure to fintech, wallet ecosystems, or in-app commerce/marketing solutions.
• Familiarity with Agile and Lean product development methodologies, including iterative releases and test-and-learn approaches.
• Basic understanding of B2B SaaS metrics such as adoption, retention, and engagement.

If you are a hands-on product manager with a passion for building new products, working closely with engineering teams, and delivering solutions that create value for merchants and partners, we encourage you to apply.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

3 best things about the job:

1. Innovation at Scale: Work at the forefront of programmatic advertising with cutting-edge technology, data, and AI-driven solutions within the world's largest marketing services company, directly impacting major brands.
2. Collaborative & Empowering Culture: Join a diverse, dedicated team of programmatic experts where your opinions and ideas are highly encouraged, shaping client strategies and product evolution.
3. Dynamic Growth & Learning: Navigate an evolving digital media landscape with continuous opportunities to learn new technologies, tackle complex challenges, and grow your career within WPP, supported by a culture that values ambition.

 In three months:

• Comprehend WPP Media Solutions' platforms, product suite, and strategic positioning in the Indian programmatic landscape.
• Establish foundational relationships with internal teams and client agency stakeholders.
• Begin managing a portfolio of client accounts with proactive communication.

In six months:

• Demonstrate consistent success in account management, strategic planning, and delivering measurable client outcomes.
• Proactively identify client needs, contributing to account stability and growth.
• Actively participate in initial new business discussions and proposal development.

In 12 months:

• Develop and present long-term strategic roadmaps for client accounts, identifying growth opportunities and leveraging advanced programmatic solutions.
• Contribute to thought leadership and best practices within the team.
• Successfully contribute to the acquisition of new client accounts and expansion of existing business.

Responsibilities of the role:

• Strategic Client Partnership: Cultivate deep, strategic relationships with key clients and WPP agency stakeholders, acting as a trusted programmatic advisor.
• Business Development: Actively identify, pursue, and support new business opportunities, including pitching WPP Media Solutions' capabilities to prospective clients and contributing to proposal development.
• Solution Evangelism: Serve as the subject matter expert for WPP Media Solutions' advanced programmatic products and technology, educating clients and agencies on their value.
• Programmatic Strategy & Planning: Lead the development of data-driven programmatic media strategies aligned with client business objectives and ROI.
• Performance Management: Oversee campaign lifecycle, collaborating with trading, analytics, and ad operations for optimal setup, continuous optimization, and insightful reporting.
• Data-Driven Insights: Provide in-depth performance analysis, actionable insights, and strategic recommendations to clients, articulating campaign value.
• Account Growth: Drive organic growth within existing client accounts through strategic upsell and cross-sell of WPP Media Solutions' services.
• Cross-Functional Collaboration: Facilitate seamless communication across internal teams (Trading, Analytics, Product, Sales, Ad Operations) and external partners.
• Market Expertise: Stay abreast of industry trends, technologies, and the competitive landscape in programmatic advertising, sharing insights internally.
• Operational Excellence: Ensure adherence to WPP Media Solutions' best practices and client service standards.

What you will need:

• Experience: 3-5+ years in programmatic advertising, digital media, or client services (agency, ad tech, or media owner).
• Programmatic Expertise: In-depth understanding of the programmatic ecosystem, including DSPs (e.g., DV360, The Trade Desk), SSPs, DMPs, ad servers, and various buying models.
• Client Management & Business Acumen: Proven track record of managing and growing key client accounts, building long-term strategic partnerships, and identifying new business opportunities.
• Analytical & Data Skills: Strong analytical acumen to interpret complex data, derive actionable insights, and present compelling recommendations.
• Communication & Presentation: Exceptional verbal and written communication, presentation, and negotiation skills.
• Strategic Thinking: Ability to think strategically, identify client challenges, and develop innovative, data-driven solutions.
• Project Management: Excellent organizational skills, attention to detail, and ability to manage multiple projects in a fast-paced environment.
• Education: Bachelor's degree in Marketing, Business, Communications, or a related field.
• Local Market Knowledge: Understanding of the Indian digital advertising landscape and local market nuances is highly desirable.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

FEQ427R107

As a Solutions Architect, you will shape the future of the Data & AI landscape by working with the most sophisticated data engineering and data science teams in the world. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the field. You will help our customers to achieve tangible data-driven outcomes through the use of our Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems

Reporting to the Field Engineering Manager, you will collaborate with our most strategic prospects and customers, work directly with product and engineering to drive the Databricks roadmap forward, and work with the broader customer-facing team to develop architectures and solutions using our platform. You will guide customers through the competitive landscape, best practices, and implementation, and develop technical champions along the way.

This is a Hybrid role, based in Mumbai. 

The impact you will have:

• You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems.
• You will work directly with the sales team to develop your book of business, define account strategies, and execute those strategies to help your customers and prospects solve their business problems with Databricks. 
• Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications
• Collaborate with your fellow Solutions Architects, using your skills to support each other and our users
• Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community.

What we look for:

• 8+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role
• 8+ years of experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others
• Strong consulting / customer facing experience , working with external clients across a variety of industry markets
• Coding experience in Python, R, Java, Apache Spark™ or Scala
• Experience building distributed data systems
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Available to travel to customers in your region
• Nice to have: Databricks Certification

Job Title: Business Analyst- Capital Market/IB Domain

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - BANGALORE/MUMBAI

Years of Expn - 6 to 12 Years 

Role Description

· Ability to operate in both agile and waterfall style project methodologies and have an understanding of deliverables required for each methodology

· Sound understanding of trade lifecycle, global regulations and trading/investment banking processes

· Responsible for project stakeholder management

· Proven experience as Business Analyst with an Investment bank

· Work with project manager and business sponsors to scope and analyse the area of analysis

· Interface with business users on functional issues to analyse and define business and functional requirements

· Lead business requirement gathering session and document requirements to create business

· requirement specification document

· Excellent Communication, Organization and Documentation Skills

· Define testing objectives and liaise with testing teams

· Capital markets BA

· Trade Lifecycle

· Good understanding of financial products

Domain and Business Knowledge:

· Process change experience – Agile methodology (Mandatory) and tools

· Domain experience across key business areas – Trade Life cycle, SDLC, Trade Processing, Regulatory Reporting, Collateral Management, Derivatives Operations – at least one

· Critical thinking and ability to anticipate issues & plan stakeholder elicitation sessions

· Related industry & product knowledge

· Other Skills: Communication, Data Analysis, Presentation, Process Development, MS Office. Mastery, Issue Based Problem Solving, Root Cause Analysis, Business Case, Estimation, Scoping

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job Title: Business Analyst- Capital Market/IB Domain

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - BANGALORE/MUMBAI

Years of Exp - 6 to 12 Years 

Role Description

· Ability to operate in both agile and waterfall style project methodologies and have an understanding of deliverables required for each methodology

· Sound understanding of trade lifecycle, global regulations and trading/investment banking processes

· Responsible for project stakeholder management

· Proven experience as Business Analyst with an Investment bank

· Work with project manager and business sponsors to scope and analyse the area of analysis

· Interface with business users on functional issues to analyse and define business and functional requirements

· Lead business requirement gathering session and document requirements to create business

· requirement specification document

· Excellent Communication, Organization and Documentation Skills

· Define testing objectives and liaise with testing teams

· Capital markets BA

· Trade Lifecycle

· Good understanding of financial products

Domain and Business Knowledge:

· Process change experience – Agile methodology (Mandatory) and tools

· Domain experience across key business areas – Trade Life cycle, SDLC, Trade Processing, Regulatory Reporting, Collateral Management, Derivatives Operations – at least one

· Critical thinking and ability to anticipate issues & plan stakeholder elicitation sessions

· Related industry & product knowledge

· Other Skills: Communication, Data Analysis, Presentation, Process Development, MS Office. Mastery, Issue Based Problem Solving, Root Cause Analysis, Business Case, Estimation, Scoping

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job Title: Business Analyst- Capital Market/IB Domain

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - BANGALORE/MUMBAI

Years of Expn - 6 to 12 Years 

Role Description

· Ability to operate in both agile and waterfall style project methodologies and have an understanding of deliverables required for each methodology

· Sound understanding of trade lifecycle, global regulations and trading/investment banking processes

· Responsible for project stakeholder management

· Proven experience as Business Analyst with an Investment bank

· Work with project manager and business sponsors to scope and analyse the area of analysis

· Interface with business users on functional issues to analyse and define business and functional requirements

· Lead business requirement gathering session and document requirements to create business

· requirement specification document

· Excellent Communication, Organization and Documentation Skills

· Define testing objectives and liaise with testing teams

· Capital markets BA

· Trade Lifecycle

· Good understanding of financial products

Domain and Business Knowledge:

· Process change experience – Agile methodology (Mandatory) and tools

· Domain experience across key business areas – Trade Life cycle, SDLC, Trade Processing, Regulatory Reporting, Collateral Management, Derivatives Operations – at least one

· Critical thinking and ability to anticipate issues & plan stakeholder elicitation sessions

· Related industry & product knowledge

· Other Skills: Communication, Data Analysis, Presentation, Process Development, MS Office. Mastery, Issue Based Problem Solving, Root Cause Analysis, Business Case, Estimation, Scoping

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Are you a customer-centric, solutions-driven engineer who loves turning technical problems into business value? Join us at Ivanti, where you’ll help top organizations protect and manage their endpoints in a rapidly changing world—while growing your career on a collaborative, cutting-edge team.

Why this role matters

Here, you’ll be at the heart of our pre-sales operations—advising partners, prospects, and customers on how Ivanti’s industry-leading solutions can tackle their real-world IT challenges. Your work will drive solutions that keep our clients’ data safe and systems running smoothly. By joining us, you’ll directly shape how customers experience Ivanti’s products and power global business impact. You’ll be part of an inclusive, supportive team that values your voice every day.

What you’ll do:

• Partner with Account Managers to engage prospects and customers and help drive deals to successful close.
• Lead technical conversations with customer and partner stakeholders, understanding both the business and IT context.
• Deliver tailored product demos, presentations, and solutions that resonate with audiences ranging from end users to executives.
• Design, implement, and summarize Proof-of-Concept (PoC) or pilot installations that solve real customer problems.
• Manage responses for technical RFPs/RFIs, ensuring Ivanti’s unique value is front and center.
• Represent Ivanti as a technical expert at industry events, trade shows, and webinars—including speaking to large audiences.
• Collaborate with product, development, support, and professional services teams to create seamless handoffs and close product gaps with field insights.

What you will bring:

• 5+ years’ experience in presales engineering, systems engineering, or IT solution delivery (preferably for a software vendor or MSP).
• 3+ years’ experience with enterprise software solutions, plus hands-on knowledge of UEM systems (Android, iOS, MacOS, and/or Windows 10/11).
• Previous experience leading presales for Microsoft Endpoint Manager, Intune, Omnissa, or endpoint security solutions like Defender, McAfee, or Tenable.
• Talented communicator—known for delivering crisp presentations and translating complex IT topics into clear, accessible business language.
• Analytical problem-solver with a track record of managing multiple stakeholders and driving outcomes under time pressure.
• Strong teamwork and project leadership skills, with the initiative to identify gaps and rally others to move forward.
• Flexible to travel within your assigned territory.
• Nice to have: Relevant certifications, experience supporting large/global organizations, or additional language skills.

Why Ivanti?

• Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Grow your skills with access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What drives us

At Ivanti, our mission is to elevate human potential within organizations by managing, protecting, and automating IT for continuous innovation. We believe diverse teams and voices build the best solutions and keep us at the forefront of our industry.

Inclusion at Ivanti

Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life. Need adjustments during the process? Reach out to talent@ivanti.com—we’re happy to help.

Ready to join us? Apply today and make a real impact in global endpoint security and management.

Location: [India] 

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

Why RTB House?

• You excel at selling high ticket and complex ad tech solutions (display retargeting) to brands and/or Tier1 media agencies at director-level.
• You know how to get around within prospects companies and as well as within the company you work for, to get your work done. 
• You enjoy working as a Challenger in the market that has the ambition and offering to take the number 1 spot in its space digital advertising solutions.

You Will:

• Identify new sales opportunities and convert them into RTB House customers on the Indian market. Generate direct sales by handling all aspects of the sales cycle from prospecting to closure;
• Develop strong relationships with key stakeholders (decision-makers) of brands and agencies and comprehensively expand the portfolio of RTB House’s new clients. This is a role focussed on New Business.
• Participate in product and offer presentations/pitches to prospective clients and agencies. Analyze sales statistics and formulate sales strategies to determine and achieve desired growth. Partner with technical and account management teams;
• Execute customer communications via telephone or email, in line with standards and procedures. Create formal offers and present them to potential customers;
• Deliver high levels of customer relationship management, satisfaction, and interaction;
• Report on the status of sales processes regarding both existing and potential customers;
• Develop professional and technical knowledge by attending training sessions.

Desired Experience: 

• Understanding of the online advertising industry including major recent trends,  knowledge of the RTB model is a must. Understanding AI, especially Machine learning and Deep Learning is key to be successful. 
• 6-8 years of successful sales experience in the digital advertising industry is a must. If you have less than 6 years of sales experience in Digital/Retargeting, this role is not for you.
• Proven existing, meaningful relationships with Tier 1 direct clients where you can exhibit both Leadership and Leverage.
• Thought leader in online advertising. That comes with both experience and mindset coming from the number of years of both success and failures.
• You dream big, know how to get the work done and have fun while doing it.
• Great analytical skills, persuasion, exceptional negotiation, communication skills and fluency in English.
• Minimum - University degree, Post Graduate is a plus.

We Offer: 

• Being part of an award-winning organization, with outstanding growth numbers;
• Work on a great product based on the newest AI Technology (Deep Learning);
• Being part of ambitious projects and working with teams of talented and collaborative people;
• A rewarding career in a high energy, fun and inspiring atmosphere with no corporate habits;
• The opportunity to participate in ambitious projects in a growing, international organization;
• Hybrid work model.

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

Are you a self-starting individual who has a passion for technology and enjoy working with customers? Do you often serve as the go-to person to solve challenges? Do you enjoy demonstrating your product knowledge and proactively helping your colleagues succeed? If your background is in Customer Success, Professional Services or Product and you enjoy helping your customers achieve their goals, then this job is for you.

This important position on the Anaplan Platform & Ecosystem Success team gives you a fantastic opportunity to help scale our business through the evolution and growth of our Customer Success team. Working to ensure our customers are maximizing their adoption of Anaplan and are equipped with the best enablement possible.

• Profiency in Anaplan model-building experience is required.
• The position is open for Mumbai / Bangalore (Hybrid role)

Core responsibilities

As the Platform Adoption Specialist, you will play a critical role in driving customer success by maximizing Anaplan platform adoption, enhancing user enablement, reducing churn, and increasing customer satisfaction. You will serve as a strategic technical advisor, helping clients unlock the full value of their investment while supporting renewals and future growth opportunities.

In this role, you’ll stay ahead of platform enhancements, promote new features to customers, and develop data-driven strategies to close adoption gaps. As a trusted advisor, you’ll offer best practices, influence product development through customer feedback, and champion a culture of continuous improvement.

Responsibilities:

• Proactively communicate platform updates and educate customers on new features and benefits.
• Partner with Customer Success Business Partners to identify at-risk accounts and design tailored re-engagement strategies.
• Deliver impactful product demonstrations, hands-on training, and enablement sessions across diverse customer segments.
• Develop scalable adoption resources, including guides, tutorials, and FAQs, to address common challenges.
• Analyze customer feedback and usage data to identify trends, improve adoption strategies, and influence product enhancements.
• Lead initiatives to drive platform adoption and ensure customers achieve measurable business outcomes.
• Leverage data analytics to monitor adoption health, identify risks, and develop proactive enablement strategies.
• Identify potential risks to customer success and escalate issues as needed to mitigate churn.
• Provide customer insights to internal teams to shape platform roadmap and feature priorities.

What You’ll Bring:
This role requires autonomy, accountability, and a proactive mindset. You’ll thrive in environments where responsibilities evolve, taking ownership of customer adoption challenges and influencing both internal and external stakeholders. Success in this role demands strong problem-solving skills, technical acumen, and the ability to manage change effectively in fast-paced settings.

Requirements:

• 10+ years of experience in customer success, consulting, or professional services, with a proven track record in driving software adoption in planning / EPM space.
• 3–5+ years of hands-on Anaplan model-building experience; experience with EPM, SPM, or SCM products is a strong plus.
• Strong understanding of complex planning functions and the ability to advise on platform capabilities to support business outcomes.
• Deep knowledge of the roles played by Customer Success Managers, Technical Account Managers (Platform Adoption Specialists), and Professional Services teams in a SaaS environment.
• Proven ability to create structure and design effective processes in ambiguous or rapidly changing environments.
• Excellent facilitation, communication, and presentation skills, with a sharp attention to detail.
• A communication style that builds confidence with customers and stakeholders, enabling rapid establishment of trusted advisor status.
• Strong background in delivering and facilitating knowledge transfer sessions both in-person and virtually across global teams.
• Self-starter with the ability to manage workload autonomously and work efficiently in a fast-paced environment.
• Results-driven problem solver with a focus on progress and continuous improvement.
• Open to feedback and comfortable working in an iterative, collaborative environment.
• BA/BS required; MA/MBA is a plus.

About us

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

Our commitment to diversity, equity and inclusion 

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The role 

Location: India (Mumbai)

Responsible To: Customer Success Lead, India

Expected interview timeline: First round of interview is expected to commence on the week of 18  May 2026

Job Purpose

An opportunity to join a rapidly growing business in an exciting industry. The role will be responsible for driving engagement of FT digital group subscriptions amongst customers and prospects. You will help customers maximise the value of their FT.com investment and deliver against their business outcomes. This is a senior role within the team responsible for handling high value accounts, mentoring other Customer Success managers and working with the management team to inform the wider global customer success strategy.

India is an emerging market well connected to global finance and trade and has established itself as a major presence in the digital economy. This presents a good opportunity to expand our footprint in India and introduce our digital subscription model to the corporate sector.

Main Duties and Responsibilities

In addition to the Customer Success Manager role a Senior CSM will be expected to:

• Handle a number of strategic accounts with high value and/or high growth potential, and likely to require co-ordinating activity across multiple countries and collaborators

• Create and implement engagement plans for these strategic accounts, liaising with the global customer success team to drive wider engagement and adoption

• Develop an in-depth understanding of how the FT is used to achieve business outcomes, backed by a comprehensive knowledge of the FT and its services

• Communicate how customer success can advise clients effective and establish your credibility as a business partner to senior team members in client organisations

• Report on key performance indicators (KPIs) within your accounts and make proactive recommendations on best practice and ways to optimise how we work

• Act as role model for customer success across the business, providing regular updates and insights to managers, and coaching support to other CSMs

• Support future product/service development by identifying and collating customer requirements, then communicating these to relevant product teams

• Drive and lead customer success participation in bringing new products to market, implementing cross-business initiatives and collaborating with other FT teams

• Support the regional managers with feedback and recommendations to guide the planning, account allocation and business processes for the region  

• Some international travel will be required to support clients/colleagues in other markets

Personal Specification 

Qualifications / Competencies / Skills / Experience

Essential

In addition to the Customer Success Manager role a Senior CSM will need to have:

• Extensive experience in customer success or equivalent client facing role, e.g. account management/sales, and ability to establish credibility with clients

• Consistent track record of providing business advice to clients and helping them achieve their outcomes

• Evidence of building strong relationships with senior collaborators and navigating client organisations effectively

• Sophisticated questioning skills and able to gain commitment from clients at each stage of the customer engagement process

• Shows the leadership and aim to make things happen, and collaborates effectively with other colleagues

• Analytical approach and demonstrates the ability to think and act strategically

• Has previously established himself/herself as a centre of expertise for a particular topic or aspect of customer success

What’s in it for you? Our benefits

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, and opportunities to give back to the community. Full details of our benefits are available here.

We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.

Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.

Please note: due to the high volume of applications, this job posting may be temporarily closed from time to time to allow our team to review submissions, and may reopen periodically.

#LI-CN1

Who We Are:

Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality.
 
Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S.
 
We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI.
 
Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
 
To learn more about our businesses and products, visit www.galaxy.com.

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

Who You Are:

Galaxy is hiring a Data Engineering Manager to lead and grow our Data Engineering team. This role is ideal for an experienced data engineering professional who has a strong technical foundation and a track record of delivering scalable data platforms in fast-paced environments.
As a Data Engineering Manager, you will balance hands-on technical leadership with team management, driving execution on key data initiatives while mentoring engineers and improving development practices.

What You’ll Do:

• Partner across Galaxy’s business lines (Trading, Custody, Asset Management, Mining) to build and enhance a reliable and scalable data platform
• Drive execution of the data engineering roadmap in alignment with business priorities
• Lead and mentor a team of data engineers, supporting their growth and ensuring high-quality delivery
• Design, build, and maintain scalable data pipelines (batch and streaming)
• Develop and operate high-throughput, low-latency data processing systems
• Work within the Databricks and Spark ecosystem to support large-scale data workloads
• Build and maintain cloud-native data solutions on AWS
• Leverage dbt for transformation, data modeling, testing, and documentation
• Use Airflow (or similar orchestration tools) to manage and schedule data workflows
• Establish and enforce best practices around code quality, testing, CI/CD, monitoring, and reliability
• Collaborate closely with product, analytics, and infrastructure teams to deliver impactful data solutions
• Contribute to technical design decisions and continuously improve system performance and developer productivity

What We’re Looking For:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• 8+ years of experience in data engineering or distributed systems
• 4+ years of experience managing or mentoring engineers
• Strong hands-on experience with AWS, Databricks/Spark, and modern data architectures
• Experience building and operating both batch and streaming data pipelines
• Hands-on experience with dbt for transformations and Airflow (or similar) for orchestration
• Solid understanding of data modeling, data quality, and production data systems

What We Offer:

• Competitive base salary and discretionary bonus
• Competitive paid time off
• Great office location in central Mumbai (BKC) 
• Company-paid health and protective benefits for employees and their eligible dependents
• Free virtual coaching sessions through Headspace
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues

*Benefits may vary depending on location.

Integrations (API) Engineer – Data Platform

Experience- 4-6 years

Location- Kochi, Chennai, Coimbatore, Mumbai, Pune

We are seeking an Integrations (API) Engineer to design, build, and manage APIs that expose data products from the data platform to downstream applications.

This role is responsible for ensuring that data is delivered reliably, securely, and in a way that is consumable by applications, acting as the bridge between the data platform and consuming systems.

Role Purpose

• Enable Data as a Service (DaaS) through well-designed APIs
• Ensure data products are consumable, performant, and reliable
• Act as the interface between data engineering and application teams

🔧 Key Responsibilities

API Design & Development

• Design and build APIs that expose data products
• Define:
• Endpoints
• Request/response structures
• Payload formats
• Ensure APIs align with data contracts and product definitions

Integration with Data Platform

• Partner with Data Engineers to consume curated datasets correctly and avoid duplicating transformation logic already handled upstream

• Ensure data delivered through APIs is governed, accurate, and fit for purpose

Consumer Integration Support

• Work closely with downstream teams (e.g. EQCR application team) to support onboarding, clarify API usage, and resolve integration issues

Performance & Reliability

• Meet agreed performance benchmarks and SLAs

• Own error handling, logging, and monitoring for all API surfaces

Security & Access Control

• Implement authentication, authorisation, and data access controls

• Ensure APIs comply with data security, governance, and regulatory standards

API Lifecycle Management

• Version APIs appropriately and manage change, deprecation, and backward compatibility

• Maintain clear, up-to-date documentation for all published APIs

Key Deliverables

• Production-ready APIs exposing governed data products
• API documentation covering endpoints, schemas, and usage patterns
• Integration support and onboarding for consuming applications

• Monitoring and alerting covering API performance and availability

Key Interfaces

• Data Engineers → source of curated datasets
• Data Product Manager → API requirements and use cases
• Data Consultant → data definitions, lineage, and rules
• Application Teams → API consumers
• Architecture → standards and patterns

Experience Required

• 4–8+ years in API development or integration engineering
• Strong hands-on experience with REST APIs, JSON, and data contract design
• Experience with Swagger, OpenAPI specification
• Experience of Azure API Gateway, Fast API, Azure Container Apps, Azure functions
• Proven experience integrating with data platforms or complex backend systems
• Solid understanding of API security patterns (OAuth 2.0, token-based auth, Managed Identities)

• Comfortable working across cross-functional teams in a fast-paced delivery environment

Nice to Have

• Experience in data platform environments (lakehouse, etc.)
• Experience in regulated environments
• Familiarity with event-driven architectures

Integrations (API) Engineer – Data Platform

Experience- 4-6 years

Location- Kochi, Chennai, Coimbatore, Mumbai, Pune

We are seeking an Integrations (API) Engineer to design, build, and manage APIs that expose data products from the data platform to downstream applications.

This role is responsible for ensuring that data is delivered reliably, securely, and in a way that is consumable by applications, acting as the bridge between the data platform and consuming systems.

Role Purpose

• Enable Data as a Service (DaaS) through well-designed APIs
• Ensure data products are consumable, performant, and reliable
• Act as the interface between data engineering and application teams

🔧 Key Responsibilities

API Design & Development

• Design and build APIs that expose data products
• Define:
• Endpoints
• Request/response structures
• Payload formats
• Ensure APIs align with data contracts and product definitions

Integration with Data Platform

• Partner with Data Engineers to consume curated datasets correctly and avoid duplicating transformation logic already handled upstream

• Ensure data delivered through APIs is governed, accurate, and fit for purpose

Consumer Integration Support

• Work closely with downstream teams (e.g. EQCR application team) to support onboarding, clarify API usage, and resolve integration issues

Performance & Reliability

• Meet agreed performance benchmarks and SLAs

• Own error handling, logging, and monitoring for all API surfaces

Security & Access Control

• Implement authentication, authorisation, and data access controls

• Ensure APIs comply with data security, governance, and regulatory standards

API Lifecycle Management

• Version APIs appropriately and manage change, deprecation, and backward compatibility

• Maintain clear, up-to-date documentation for all published APIs

Key Deliverables

• Production-ready APIs exposing governed data products
• API documentation covering endpoints, schemas, and usage patterns
• Integration support and onboarding for consuming applications

• Monitoring and alerting covering API performance and availability

Key Interfaces

• Data Engineers → source of curated datasets
• Data Product Manager → API requirements and use cases
• Data Consultant → data definitions, lineage, and rules
• Application Teams → API consumers
• Architecture → standards and patterns

Experience Required

• 4–8+ years in API development or integration engineering
• Strong hands-on experience with REST APIs, JSON, and data contract design
• Experience with Swagger, OpenAPI specification
• Experience of Azure API Gateway, Fast API, Azure Container Apps, Azure functions
• Proven experience integrating with data platforms or complex backend systems
• Solid understanding of API security patterns (OAuth 2.0, token-based auth, Managed Identities)

• Comfortable working across cross-functional teams in a fast-paced delivery environment

Nice to Have

• Experience in data platform environments (lakehouse, etc.)
• Experience in regulated environments
• Familiarity with event-driven architectures

Head of Quality Engineering to lead and scale our QA function in India (Relocation to Noida required) 

 This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

This role offers relocation to Noida, its important that you are happy to relocate to Noida and our team will support your relocation 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives. 

• AI Transformation & Empowerment: Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows. 

• Adaptable, Resilient & Results-Oriented: Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines. 

• Exceptional Communication & Stakeholder Management: Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders. 

• High Emotional Intelligence & Relationship Building: Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener. 
• Vibrant Team & Tech Community Builder: Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes. 

Desirable Attributes: 

• Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 

• Emerging Tech: Demonstrated knowledge of AI/ML testing approaches and implementation of LLMs in testing. 

• Certifications: ISTQB Advanced Level or equivalent quality certifications. 

• Remote Management: Experience managing distributed or remote teams across different time zones. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

• Radical customer centricity
• Ownership-driven culture
• Keeping everything simple
• Long-term thinking
• Complete transparency

Job Description:

Responsible for research and coverage of high end investment products, this role ensures the firm maintains a live universe of curated investment ideas, supported by data, rationales, and manager intelligence.

Key Responsibilities:

• Track new product launches across MF, PMS, AIFs, Structured Products.
• Build and maintain a central repository of data, research, and collaterals.
• Liaise with asset managers to form house views and provide inputs for product whitelisting.
• Develop rationales for product approvals to the Investment Committee.
• Maintain active touchpoints with fund managers, recording insights and updates.
• Support Wealth Partners with product intelligence and joint calls.

Candidate Requirements:

• 2-3 years in wealth/product research.
• Strong analytical and financial writing skills.
• Understanding of PMS, AIF, and structured products.
• Relationship management capability with AMCs/fund houses.
• 2-3 years in wealth/product teams at private banks or AMCs

• Are you curious, excited by experimentation and always looking for a better way of doing things?
• Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space?
• Do you want to have the opportunity to high-growth environment with a fast-paced and collaborative culture where you will work with some fantastic clients and partners?

If so, we would love to hear from you!

This is a great opportunity to support Modulr, the fastest growing payments business in the UK and Europe, in our ambition to scale effectively while maintaining robust, compliant, and efficient financial crime operations. We are seeking a candidate based in India to align with our “Office First” strategy, while collaborating with a geographically distributed team that supports both our UK and European entities.

About us

At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products.  

We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We have two routes to market. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS to automate payments. Our Vertical Solutions targets a growing range of industry verticals which directly connect their IT platforms to our APIs and webhooks. We solve complex payment problems for hundreds of clients in a range of industries, including Travel, Lending, Wage Advance, and Investment & Wealth.  

We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs. Modulr hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in multiple currencies. We are principal issuing members of Visa and Mastercard schemes across UK and Europe.  

Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.  

Modulr now has over 450 employees spread globally across offices in London, Edinburgh, Amsterdam, and Mumbai. 

Modulr values

• Building the extraordinary; going that extra mile.
• Owning the opportunity; be passionate and proud of the time you invest.
• Move at pace; reach goals faster whilst supported on your career journey.
• Achieve it together, working collaboratively and being a Modulite.

The role

The Financial Crime Operations function executes processes to mitigate risks to Modulr as they relate to Money Laundering/Terrorist Financing, Fraud, Sanctions, and other Financial Crime risks (such as Anti-bribery & Corruption).  

The Financial Crime Analyst – Quality Assurance plays a critical first‑ line control role by conducting quality assurance reviews of Financial Crime cases across various compliance activities. The role focuses on ensuring cases are completed accurately, consistently and in line with internal procedures, regulatory expectations and quality standards.

This role is predominantly hands‑on, with the majority of time spent performing case-level quality checks, identifying errors, gaps and trends, and feeding insights into the wider Quality & Training framework owned by the Training & Quality Manager. Based on the outcomes of these checks, the analyst will provide constructive feedback and deliver relevant training to enhance colleague capabilities, quality metrics and continuous improvement.

As part of the role, you will help drive continuous improvement for the Operations function with a continual focus on efficiency and effectiveness.

Key Responsibilities:

Quality Assurance – Case Reviews

• Conduct regular, structured quality assurance reviews of Financial Crime cases.  
• Assess case outcomes for accuracy, completeness, consistency and adherence to policies, procedures and regulatory requirements.
• Apply agreed Quality & Competency Framework standards consistently across all reviews.

Feedback & Quality Outcomes

• Provide clear, constructive and timely feedback to analysts on reviewed cases, highlighting strengths, errors and required improvements.
• Support analysts in understanding quality expectations and common failure themes.
• Escalate recurring issues, material risks or control weaknesses to the Training & Quality Manager.

Quality Data & Insights

• Accurately record quality outcomes, errors and themes in agreed QA tooling or trackers.
• Contribute insight into emerging risks, process gaps or training needs based on QA findings.

Process & Control Adherence

• Ensure QA activities are completed in line with documented QA processes, sampling methodologies and governance.
• Highlight outdated, unclear or ineffective procedures encountered during QA activity.
• Support a strong control culture through consistent application of quality standards.

Collaboration & Continuous Improvement

• Work closely with Operations, Quality and Training colleagues to support continuous improvement.
• Participate in calibration sessions to ensure consistency of QA outcomes across reviewers.
• Support quality-related initiatives or projects as required.

About you: 

• You are detail‑oriented and comfortable reviewing various Financial Crime cases.
• You are confident applying rules, procedures and frameworks consistently.
• You are able to give balanced, professional feedback and are comfortable challenging poor-quality outcomes.
• You are organised, structured and able to manage repeatable QA workloads.
• You are curious and keen to learn more about quality, risk and control environments.

Skills and experience:

• Experience of working in financial services with good working knowledge of financial crime with a focus on quality and continuous improvement.
• Working understanding of regulatory expectations relevant to Financial Crime Operations (e.g. AML, CTF, Sanctions, Fraud.
• Prior exposure to quality assurance, peer review or second‑line review activities is desirable
• Comfortable performing repeatable, volume‑driven quality assurance activities while maintaining high attention to detail and ability to identify errors, inconsistencies and control gaps.
• Ability to apply quality standards consistently and participate in calibration to ensure aligned outcomes across reviewers.
• Good written communication skills, able to clearly document findings and feedback.
• Excellent communication and reporting skills, capable of producing clear, concise and actionable insights.
• Proficiency in documentation and framework management, ensuring operational materials are accurate, current and aligned with functional responsibilities

What can Modulr offer you

You will be part of a cross disciplinary team(s), with co-workers located in Edinburgh, London, Amsterdam, and India. We are friendly and sociable, challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale up and grow.

• Share Options Incentive Scheme.
• Company Bonus - the more successful we are together, the greater the reward.
• Flexible benefits - £1000 to spend on a variety of benefits for you to choose from which suit your lifestyle and needs. Including Private medical insurance, gym membership, health checks etc.
• Perkbox - enjoy freebies and discounts on many other products and services.
• 33 days holiday (including bank holidays) & your birthday off - choose which days you take off to relax and/or spend time with loved ones.
• Learning Opportunities – on joining Modulr you will embark on our 2-day onboarding programme, called ModStart, to be equipped with the Modulr know-how and arm you with the tools you need to be successful from day 1! But we do not want your learning to stop there so we will continue to provide you with the tools and capabilities through our learning channels and platforms.
• Modulr hands-on - join your colleagues for our company wide events throughout the year.
• Great workspace - Modulr thrives on innovation which is best done through in-person collaboration. This approach enables us to work together closely, exchange ideas, and create innovative solutions that drive our success. We ask our team members to be based in the office 4 or more days a week. We have state of the art offices located in Exchange Cresent Edinburgh, ScaleSpace in London, and WeWork in Amsterdam.
• Bike to work / E-bike scheme.

ModInclusion

At Modulr, we are working hard to build a more positive diverse and inclusive culture that helps everyone to feel they belong and can truly bring their whole self to work. Not only is it the right thing to do for everyone in the Modulr team, it’s also the right thing to do for our business, the community we operate in and attracting future talent. As part of our approach, we actively welcome applications from candidates with diverse backgrounds.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Payment Partnerships Lead

We are looking for a commercially savvy Payments Partnerships India Lead to join our Payment Partnerships team in India. In this role, you will lead a team responsible for managing and growing Adyen’s payment partnerships across the region — a critical component of Adyen’s global payments offering.

You will work closely with the Country Manager, India leadership, product managers and developers to drive strategic initiatives with local, regional, and global partners. As a lead, you will help shape the partnerships strategy while mentoring and supporting team members to deliver strong outcomes.

We are looking for someone who is thoughtful, adaptable, and able to balance strategic thinking with hands-on execution while building strong relationships across the payments ecosystem.

What you’ll do

• Lead and develop a team responsible for managing and expanding Adyen’s payment partnerships
• Drive the strategy and prioritization of key partnership initiatives, including structuring and negotiating new opportunities
• Oversee ongoing partner management and strengthen relationships with key payment partners
• Elevate Adyen’s influence in the ecosystem through joint product development, co-marketing, and other strategic initiatives
• Develop and execute programs that support Adyen’s strategic goals and overall positioning in key markets and segments
• Act as a subject matter expert on payment trends, rules, and regulations, sharing insights with internal stakeholders
• Support Quarterly Business Reviews (QBRs) with key merchants by providing insights on payment partnerships and developments
• Partner with product teams to support the development and rollout of new payment products and capabilities
• Manage partner escalations and ensure issues are resolved with the appropriate internal teams
• Foster strong cross-functional collaboration across global teams including product, engineering, and commercial teams

Who you are

• 13+ years of experience managing partnerships or strategic accounts, preferably within payments, fintech, or financial services
• At least 5 years of people leadership experience, with a proven ability to lead, mentor, and develop high-performing teams
• Strong understanding of the payments ecosystem and emerging industry trends
• Commercially minded with experience structuring partnerships and negotiating agreements
• Excellent stakeholder management skills and the ability to build strong relationships internally and externally
• Strong analytical skills with the ability to translate data into insights and actions
• Comfortable working across commercial, product, and technical discussions
• Experience working in global, cross-functional environments
• Proven track record of delivering results and driving complex initiatives

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Mumbai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

• Develop and maintaina Soho environment, dedicated to attentive, distinctive experience in all aspects of dining and amenities. 
• Meet restaurant’s financial objectivesby forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions. 
• Plan menus by consulting with Chefs; estimate food costs and profits; adjust menus as required.
• Monitor weekly Food, Beverageand Wage costs. 
• Ensure maximum revenue is achieved from all F&B related sales opportunitiesand profit is maximized. 
• Resolve guest complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodatingspecial requests whenever possible.  Respond to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience. 
• Expert in food and beverageand excellent knowledge of all departments internally. 
• Assure the proper handling of VIPs. Protect their privacy and confidentiality.
• Ensure compliance toall hotel policies and procedures at all levels and that policies are compliant with local laws. 
• Develop relationships with guests, group contacts, members and other guests in order to provide personalized Soho House service.
• To be instrumental in the recruitment, trainingand development of the team. 
• Ensure the smooth functioning of his department.
• Responsible for Health and Safety within the House and ensure the Company Health & Safety policy is adhered to at all times.
• Ensure that team is aware of their responsibility in respect of prevention and action in the event of fire in accordance with the House fire plan and local legislation. 
• Be fully conversant with local legislation and licensing laws ensuring that this is communicated throughout the House.  
• Monitor and act accordingly in regards tothe Food Alert Audits. 
• Participate in regular food tastings and in conjunction with the Head Chef ensure that the food offered is of a consistently high standard. 
• Ensure that regular in-house training is offered to all teams on the product, food& beverage. 
• To ensure the company culture is visible in all aspects of the business. 
• Comply withall House policies, standards and local laws. 

The Role....

Main Duties

• Lead the business to meet and/or exceed financial obligations and profitability through overseeing and actively participating in sales, labour productivity, cost control, and effective purchasing.
• Implement, monitor, adhere to, and enforce compliance with all Hotel and Club and company policies
• Demonstrate positive leadership characteristics, by being present, visible on the floor, attentive and genuine with staff.
• Oversee and approve staffing levels/scheduling within budgetary guidelines and in accordance with operational needs.
• Ensure all employees have the tools they need to perform their jobs.
• Develop staff to include mentoring/empowering staff and identifying growth potential and setting objectives to achieve next level position.

Standards

• Ensuring all products delivered to members and guests are in line with the company specification. Highlighting and overseeing proactive training for all team members to ensure consistency
• Ensure that the business is prepared in accordance with company service standards
• Ensure that all guests experience is priority at all times following the Soho Way.
• Ensure that the site is meeting the Sales, COS, labour and EBIDTA budgets each month. Proactively acting where needed
• Demonstrating a commercial ability and awareness to both maximize and celebrate annual events
• Work with HOD’s to ensure departmental budgets are met consistently
• Set departmental targets and objectives that maintains and improve people, product and efficiency
• Ensure that all departments rotas are forecasted, costed and published in line with the company standards
• Ensure the business is set daily from a consumable view point, including and not limited to CGS, both F&B, club and accommodation related amenities
• To aim, achieve and maintain minimum 90% mystery shopper score in all departments
• An understanding of your customer base in order to retain them, through maintaining standards and expectations
• Ensure retention of team members in line with company standards
• Ensure that company policies and standards are maintained consistently by everyone working at the site
• Full understanding of local authority requirements

Leadership

• To be a highly visible leader across the whole business, providing hands-on support at peak times
• To be restless in the search for continuous improvement and innovation, being brave enough to challenge what may be regarded as industry best practise
• To be obsessive about any detail that has the potential to make or break the member/guest/ customer experience
• To support the attainment of the highest possible levels of employee engagement through exceptional communication, coaching, and meaningful team recognition
• To promote a service driven culture that reflects the Soho House values, encouraging positive interactions, team collaboration and results driven performance
• To inspire all teams, to achieve collective / individual growth, clear performance goals and measurable KPIs for each department
• To be able to think strategically and creatively to overcome business challenges
• To take ownership for ensuring training, career and succession plans are brought to life, with an emphasis on building capability across the board

Health & Safety

• To ensure all team members are fully trained on all Health & Safety matters in line with local guidelines with a specific focus on COVID-19 safety protocols
• Ensure that all team members including managers have completed the necessary training for the role and all risk assessments are carried out
• Ensure regular audits are carried out quarterly to maintain both company and legislative standards

The Purchase Manager is responsible for overseeing the procurement of goods and services essential to the company’s operations. This role ensures that materials and products are sourced efficiently, cost-effectively, and in alignment with quality and compliance standards. The Purchase Manager develops and maintains strong relationships with suppliers, negotiates contracts, monitors inventory levels, and works closely with internal departments to meet business needs while optimizing costs and timelines.

• Development and implementation of key procurement strategies and ensure that plans are aligned with production / project requirement.
• Prepare yearly budget and analyze monthly purchase and variance report.
• Take initiatives towards aggressive price negotiations with the vendors & identify the most suited vendor with a proper price-quality balance.
• Vetting of necessary commercial documents. Handle complete commercial documentation for imports compliance with statutory regulations.
• Ensure adherence to quality standards & quality system management & maintain all related documents.
• Update the product knowledge with regards to the latest trends in the industry.
• To ensure steady & timely supply of materials at competitive rates and exercise optimum inventory control.
• Develop a cost effective vendor data base critical for effective supply of required goods and materials.
• Analyze market and delivery systems in order to assess present and future material availability.
• Handle all stores related activities, formalities and monthly stocktaking.
• Verify the requirements from the Projects and other departments and plan the procurement of materials for on time delivery.
• Recognize Taxation / Commercial and other Terms critical for procurement of materials at feasible rates and terms.
• Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment and supplies.
• Validate invoices as per agreed terms and resolve any invoicing / payment issues 
  Develop and implement purchase and contract management instructions, policies, and procedures.
• Handle all the audits of the hotels in regard to the materials department & resolve the queries with the auditors in terms of process and documentation.
• Obtain feedback from auditors for better understanding the points raised by them.
• Plan and organize the process of Advertisement in the local newspapers for Annual Tenders.

The Role -

This role plays a critical function in building and maintaining positive relationships with government officials, special banks, policymakers, and regulatory bodies to support sales initiatives and market expansion. This position focuses on understanding and navigating complex regulatory landscapes to facilitate business development opportunities and ensure compliance with applicable laws and regulations. Sitting within the Banking and Alliances function, this role demands a proactive professional who can champion Razorpay's solutions, drive policy advocacy, and unlock new digitization opportunities within government ecosystems.

Key Responsibilities:

• Collaborate with sales leadership to develop strategic plans for market expansion, customer acquisition, and revenue generation, taking into account regulatory risks and opportunities in target markets
• Cultivate and maintain strategic relationships with government officials, trade associations, and regulatory agencies at the state and central ministry level to facilitate partnerships and market entry.
• Represent Razorpay in meetings and industry forums to communicate sales-related priorities, coordinate responses to inquiries from government agencies, and participate in regulatory consultations.
• Drive the execution of government-focused go-to-market initiatives by supporting the development of sales proposals, commercial pitches, and complex RFP/RFI responses with deep insights into regulatory environments.
• Serve as a subject matter expert in Government Sales, preparing briefing materials and conducting workshops to educate internal stakeholders, external partners, and customers on fintech regulatory matters and product offerings.
• Monitor legislative developments and analyze proposed policies to assess their potential impact on sales strategies, collaborating internally to advocate for policies that promote market access and facilitate growth.

Mandatory Qualifications-

• Experience: 5–7 years of proven experience in government sales/consulting, relationship management, or regulatory compliance within the Fintech industry, financial services, or related technology sectors.
• Skills: Deep understanding of B2G sales processes, strategic planning, complex stakeholder negotiation, and policy analysis. Strong knowledge of regulatory frameworks impacting sales activities (e.g., consumer protection, data privacy, financial regulations).
• Tools: Proficiency in CRM platforms, project management/pipeline tracking software, and commercial proposal workflows.

AI & Digital Competency

Applied AI Knowledge: Practical experience leveraging Large Language Models (LLMs like ChatGPT or Claude) to automate policy summarization, draft regulatory correspondence, and synthesize complex government RFPs and legislative updates.

Process Automation: Demonstrated judgment and ability in identifying manual bottlenecks in public sector bidding workflows and adopting AI/automation tools to drive operational scale and improve go-to-market speed.

Role: Manager

Designation: Account Director – Client Experience

Location: Mumbai

Overview

 Current Global is a global communications agency that puts humanity at the heart of everything we do, from our internal culture rooted in empathy to the way we help clients understand that people want to connect with companies and brands as real and human as they are. We say we’re the human-first agency.   

We turned 5 this year and have lots to be proud of. We’ve consistently outperformed the PR market, are one of the fastest-growing mid-sized agency brands globally, a top 60 firm by revenue, and last year (2023) was our most award-winning year ever.  

Part of IPG and a member of The Weber Shandwick Collective, we’ve got offices in Asia, Europe, MENAT, North and South America. We boast a client roster including some of the world’s most recognised company names in technology, fashion, digital, healthcare, and medtech. How are we different? The size, speed and agility of a boutique client experience backed by the resources of one of the industry’s leading communications networks.   

Our vision has never been about being the biggest, or even the fastest- growing (that’s a happy by-product). It’s about being the kind of agency that the best talent wants to work for, which truly enables everyone to be their best. Human-first.  

Our Values:

CURIOSITY – We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made 

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

About the opportunity:

What will you do?

• Lead and manage multiple client programs with clear direction and ownership
• Work closely with team to deliver integrated campaigns
• Manage client expectations and build strong, long-term relationships
• Be seen as a strategic partner by clients - offering guidance, ideas, and solutions
• Support, guide, and grow junior and team members

You will be a good fit if you…
• Have 4+ years of experience in a PR agency, leading large accounts and projects
• Know the media and brand landscape well, especially in Corporate, Consumer Technology sectors
• Are confident in managing timelines, budgets, and teams
• Communicate clearly and are good at building relationships and solving problems
• Can think critically, draw insights, and shape strong PR stories
• Work well with others and can lead with empathy and accountability.

Note from the team

At IPG we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

 Personal data held by IPG relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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