MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As Website Growth Manager, you will be responsible for ensuring our website delivers measurable growth in leads and product signups. You’ll own the strategy and execution for conversion rate optimization, personalization, and analytics — with a special emphasis on leveraging AI to accelerate insights and experimentation. You’ll partner with design, engineering, and product marketing to create high-performing landing pages, scalable infrastructure, and compelling messaging.

This role is ideal for a data-driven, AI-savvy marketer who thrives at the intersection of analytics, UX, and experimentation.

What you’ll do:

• Optimize the website for conversion by running A/B tests and implementing personalization, leveraging AI tools (e.g., Clay, ChatGPT, Claude) to accelerate insights and deliver tailored messaging.
• Partner with the SEO team to optimize website content for SEO, focusing on AI-driven search and product-led SEO, where applicable.
• Partner with design, product marketing, and demand generation on landing pages, site redesigns, and information architecture improvements to drive usability and conversions to leads and trials.
• Lead and prioritize the web development queue, balancing growth experiments, campaign support, and search optimization.
• Own website analytics and attribution: build dashboards, track conversions, and partner with Marketing Ops and engineering on reporting and funnel visibility.
• Integrate qualitative research (usability tests, heatmaps, surveys) with qualitative data, using AI-driven analysis to refine conversion paths.
• Ensure site quality, scalability, and performance through audits, monitoring, and AI-based anomaly detection.
• Recommend and manage tools for analytics, testing, personalization, and AI-enhanced web  marketing.
• Update and publish new content/web pages on Webflow.

About you:

• 4+ years in web or growth marketing, ideally in B2B SaaS.
• Proven track record running A/B tests and driving measurable conversion improvements.
• Strong ability to apply AI for personalization, content optimization, and data analysis.
• Hands-on experience with AI tools (e.g., Clay, ChatGPT, Claude, or similar).
• Proficiency with Webflow and Optimizely (or similar tools).
• Experience in web analytics platforms (GA4, Mixpanel, Amplitude) and attribution modeling.
• Knowledge of tracking and measuring AI search/chat traffic (referrals, click-throughs, attribution).
• Understanding of technical web performance (Core Web Vitals, page speed, SEO best practices).
• Experience collaborating with SEO teams to drive product-led SEO and optimize for AI-driven search.
• Familiarity with AI-first search standards like LLMs.txt and schema markup.
• Strong project management and cross-functional collaboration skills.
• Bonus: experience with AI-supported localization and multi-language web operations. Language skills in Spanish, French, and/or Portuguese.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the Design talent to match.

We’re looking for a Senior Product Designer who combines exceptional craft with deep product thinking to help shape the next generation of MaintainX’s AI-first product experience. You'll lead design across the full product lifecycle, from discovery and research through prototyping and polished UI, for both web and mobile. In this role, you’ll collaborate closely with Product Managers, Engineers, and other designers to deliver features that make complex systems simple and intuitive for frontline users.

What You'll Do

• Own end-to-end design for complex product surfaces across web and mobile, from problem framing through high-fidelity delivery.
• Design AI-powered experiences for frontline users like maintenance technicians and facility managers, making workflows simpler and smarter without adding complexity.
• Think in systems: spot patterns, build for reuse, and contribute to our design system with a focus on consistency, scalability, and high craft.
• Present design work with clear rationale, integrate feedback from stakeholders, and champion high quality and accessibility across the product lifecycle.
• Use AI tools in your own design process to accelerate your work and push the quality ceiling of your output.

About You

• 6+ years of product design experience in B2B SaaS or enterprise platforms. You've designed for complexity, not just simplicity.
• Exceptional visual and interaction design skills with a sharp eye for typography, spacing, color, layout, and motion with strong design system and handoff practices.
• Experience designing for AI and data-rich experiences. 
• You're a systems thinker who naturally spots patterns, builds for reuse, and considers how design decisions scale across a product.
• Excellent communication and storytelling skills to articulate design intent, navigate ambiguous product spaces, and influence cross-functional peers.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina

The Engagement Manager serves as the primary bridge between MaintainX’s sales and delivery teams, ensuring that enterprise clients fully understand what to expect from our implementation and onboarding process. This role is critical in setting the foundation for a successful partnership by clearly communicating MaintainX’s approach, methodologies, and timelines while instilling confidence in the quality and reliability of our services.

From the first client interaction through project completion, the Engagement Manager ensures that expectations are aligned, risks are mitigated early, and customers experience a smooth, transparent journey from contract to go-live.

What you'll do:

The Engagement Manager partners with the sales team during the presales process to represent MaintainX’s professional services organization and explain our client onboarding methodology. They participate in customer discovery sessions to understand business needs and use that knowledge to propose clear, achievable implementation plans that demonstrate MaintainX’s structured approach to success.

Once a customer commits to moving forward, the Engagement Manager leads the transition from sales to implementation — ensuring that all stakeholders understand project scope, timelines, responsibilities, and deliverables. They serve as a trusted advisor and single point of accountability during this critical period, helping clients navigate each step of onboarding with confidence and clarity.

Throughout the engagement, the Engagement Manager monitors delivery progress, facilitates communication between MaintainX teams and the customer, and proactively manages any changes or challenges that may arise. Their focus is on creating a positive, predictable experience that builds trust and positions MaintainX as a long-term strategic partner.

Ultimately, the Engagement Manager’s success is measured by how well clients understand and embrace the onboarding process, how accurately expectations are managed, and how confidently customers move through implementation toward successful adoption.

About you:

• 5+ years of experience in professional services, consulting, or client-facing implementation roles within SaaS or technology industries.
• Proven ability to communicate complex technical or process concepts clearly and effectively to executive and operational audiences.
• Strong presentation, facilitation, and relationship-management skills.
• Demonstrated experience managing client expectations and aligning multiple stakeholders.
• Familiarity with project management methodologies and delivery frameworks.
• Experience in manufacturing, maintenance, or industrial technology environments preferred.
• Knowledge of Industry 4.0 principles and their application in maintenance engineering, smart manufacturing, or digital transformation initiatives.
• Bachelor’s degree in Business, Engineering, or a related field (MBA or PMP certification a plus).

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently.

You will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll join a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture.

This role can be based out of our Toronto or Montreal office or remotely in the Canada while physically based in an Eastern or Central time zone location. 

The ideal candidate should

• Have 6+ years of experience working on software development and operating distributed systems
• Proficiency in Python, Go, or a similar language
• Have operated or supported stateful storage or database systems at scale, and are comfortable with durability, consistency, and recovery trade-offs.
• Possess a customer-focused mindset
• Value efficiency in processes and operations
• Prefer automation over manual processes. We are a small team of software engineers with a strong bias towards software solutions to avoid toil
• Experience using and extending containerization technologies, particularly Kubernetes, to enhance application agility, optimize resource utilization, and accelerate time-to-market
• Expertise in cloud infrastructure platforms, including AWS, Google Cloud Platform (GCP), or Azure
• Understanding of Linux operating system internals and networking concepts (e.g., TCP/IP, DNS, TLS, routing)

Responsibilities 

• Work on our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs
• Build for reliability, making services and infrastructure available, resilient, fault-tolerant, and self-healing
• Identify and configure key metrics to detect incidents and quantify service health, availability, and performance
• Participate in a 24/7 on-call rotation to resolve issues involving the storage infrastructure
• Become an expert in infrastructure performance, helping us optimize from the application level all the way to the kernel

Strong candidates may also have experience with:

• Leading major architectural shifts, such as moving from legacy storage stacks to new multi-tenant storage architectures, including planning and executing large-scale data and workload migrations with tight availability and durability requirements
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273396252

Position Summary

We are seeking a strong and disciplined Inventory Control Manager to take full ownership of reverse logistics (returns) inventory control across North America.

This role is responsible for stabilizing, standardizing, and governing inventory processes across multiple 3PL returns facilities that require improved structure, visibility, and control.

The Manager will lead efforts to ensure inventory accuracy, enforce compliance with internal controls (including SOX), and drive accountability across third-party partners and internal stakeholders.

This is a high-impact role focused on building sustainable processes—not just managing day-to-day activity.

Key Responsibilities

1. Ownership of Reverse Logistics Inventory Control (Primary Focus)

• Own end-to-end inventory control across all returns and reverse logistics facilities
• Establish structure, standards, and governance in environments with inconsistent or underdeveloped processes
• Ensure all returned inventory is:
• Accurately received and recorded
• Properly classified (sellable, damaged, rework, scrap)
• Assigned to correct inventory status and location
• Eliminate:
• Aged or unprocessed returns
• Misclassified or stranded inventory
• Gaps in visibility and reporting
• Drive root cause analysis and corrective actions across 3PL partners and internal teams

1. Inventory Reconciliation & Financial Integrity

• Oversee reconciliation between Oracle ERP and 3PL WMS systems
• Ensure discrepancies across all transaction types are:
• Identified
• Investigated
• Resolved in a timely and controlled manner
• Implement and scale exception-based reconciliation processes
• Ensure integrity of inventory balances supporting financial reporting

1. 3PL Governance & Accountability

• Lead inventory control governance across all returns-related 3PL partners
• Define and enforce expectations for:
• Transaction accuracy and timeliness
• Inventory handling and segregation
• Compliance with inventory status and control requirements
• Escalate and resolve systemic issues impacting inventory accuracy
• Partner with Operations without assuming operational ownership

1. SOX Compliance & Internal Controls

• Own execution and continuous improvement of inventory-related SOX controls
• Ensure all activities are audit-ready with complete documentation and traceability
• Review and approve inventory adjustments in line with control thresholds
• Identify control gaps and implement corrective actions

1. Reporting, Analytics & Visibility

• Establish reporting frameworks to provide visibility into:
• Returns inventory by status and location
• Aging, excess, and obsolete inventory
• Inventory discrepancies and trends
• Deliver actionable insights to Finance, Supply Planning, and Operations
• Drive automation of reporting and reconciliation processes

1. Process Standardization & Continuous Improvement

• Develop and implement standard operating procedures (SOPs) across all returns facilities
• Standardize inventory control practices across 3PL network
• Lead initiatives to improve accuracy, efficiency, and scalability
• Support system implementations, integrations, and UAT testing

1. Team Leadership & Development

• Provide guidance and oversight to Inventory Control Specialists / Analysts
• Set clear expectations, priorities, and performance standards
• Foster a culture of accountability, accuracy, and continuous improvement
• Support hiring, onboarding, and development of team members as needed

Key Performance Indicators (KPIs)

• Inventory accuracy across returns facilities
• Timeliness and completeness of reconciliations
• Reduction in aged and unprocessed returns inventory
• Reduction in manual adjustments and write-offs
• Compliance with SOX controls and audit outcomes
• Resolution time for inventory discrepancies
• Improvement in 3PL performance and adherence to standards

Qualifications

• Bachelor’s degree in Supply Chain, Finance, Accounting, or related field (preferred)
• 5–8+ years experience in inventory control, reverse logistics, or 3PL environments
• Proven experience managing ERP (Oracle preferred) and WMS reconciliation processes
• Experience operating in SOX-controlled environments
• Strong leadership and stakeholder management skills
• Advanced Excel skills; experience with Power BI or similar tools preferred
• French and English Communication 

Core Competencies

• Strong ownership mindset with ability to drive results in complex environments
• Ability to bring structure and discipline to under-controlled operations
• Strong analytical and problem-solving capability
• Confident in challenging internal teams and external partners
• High attention to detail with strong financial acumen

What Success Looks Like

• Returns inventory is accurate, visible, and controlled across all facilities
• No aged or unprocessed returns without clear disposition
• Reconciliation processes are automated, scalable, and exception-based
• 3PL partners operate within clearly defined and enforced standards
• Audit readiness is consistent with no surprises

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Sommaire du poste

Nous sommes à la recherche d’un(e) gestionnaire du contrôle des stocks rigoureux(se) et structuré(e) pour prendre en charge l’ensemble du contrôle des stocks liés à la logistique inverse (retours) à travers l’Amérique du Nord.

Ce rôle est responsable de stabiliser, standardiser et encadrer les processus d’inventaire dans plusieurs installations de retours opérées par des 3PL, nécessitant davantage de structure, de visibilité et de contrôle.

Le/la gestionnaire dirigera les initiatives visant à assurer l’exactitude des inventaires, le respect des contrôles internes (incluant SOX), et la responsabilisation des partenaires externes et des parties prenantes internes.

Il s’agit d’un rôle à fort impact axé sur la mise en place de processus durables, et non uniquement sur la gestion des opérations quotidiennes.

Responsabilités principales

1. Responsabilité du contrôle des stocks en logistique inverse (priorité principale)

• Assurer la gestion de bout en bout du contrôle des stocks dans toutes les installations de retours et de logistique inverse
• Mettre en place une structure, des standards et une gouvernance dans des environnements aux processus incohérents ou peu développés
• S’assurer que tous les produits retournés sont :
o Reçus et enregistrés avec exactitude
o Correctement classifiés (vendable, endommagé, à retravailler, rebut)
o Affectés au bon statut et à la bonne localisation d’inventaire
• Éliminer :
o Les retours anciens ou non traités
o Les inventaires mal classifiés ou immobilisés
o Les lacunes en matière de visibilité et de suivi
• Mener des analyses des causes racines et mettre en œuvre des actions correctives avec les partenaires 3PL et les équipes internes

2. Rapprochement des stocks et intégrité financière

• Superviser le rapprochement entre le système ERP Oracle et les systèmes WMS des 3PL
• S’assurer que les écarts, tous types de transactions confondus, sont :
o Identifiés
o Analysés
o Résolus dans des délais appropriés et de manière contrôlée
• Mettre en place et faire évoluer des processus de rapprochement basés sur la gestion des exceptions
• Garantir l’intégrité des soldes d’inventaire soutenant les états financiers

3. Gouvernance et responsabilisation des 3PL

• Diriger la gouvernance du contrôle des stocks auprès de tous les partenaires 3PL liés aux retours
• Définir et faire respecter les attentes en matière de :
o Exactitude et rapidité des transactions
o Manipulation et séparation des stocks
o Conformité aux statuts et aux exigences de contrôle des stocks
• Escalader et résoudre les problèmes systémiques affectant l’exactitude des inventaires
• Collaborer avec les opérations sans en assumer la responsabilité directe

4. Conformité SOX et contrôles internes

• Assurer l’exécution et l’amélioration continue des contrôles SOX liés aux inventaires
• Veiller à ce que toutes les activités soient prêtes pour audit, avec documentation complète et traçabilité
• Examiner et approuver les ajustements d’inventaire conformément aux seuils de contrôle
• Identifier les lacunes de contrôle et mettre en œuvre des mesures correctives

5. Rapports, analyses et visibilité

• Mettre en place des cadres de reporting permettant une visibilité sur :
o Les stocks de retours par statut et emplacement
o Les inventaires anciens, excédentaires et obsolètes
o Les écarts d’inventaire et leurs tendances
• Fournir des analyses exploitables aux équipes Finance, Planification et Opérations
• Automatiser les processus de reporting et de rapprochement

6. Standardisation des processus et amélioration continue

• Développer et déployer des procédures opérationnelles standardisées (SOP) dans toutes les installations de retours
• Standardiser les pratiques de contrôle des stocks à travers le réseau 3PL
• Diriger des initiatives visant à améliorer l’exactitude, l’efficacité et la scalabilité
• Soutenir les projets d’implantation de systèmes, d’intégration et les tests utilisateurs (UAT)

7. Leadership et développement de l’équipe

• Encadrer et soutenir les spécialistes/analystes en contrôle des stocks
• Définir des attentes claires, des priorités et des standards de performance
• Promouvoir une culture de responsabilisation, de précision et d’amélioration continue
• Participer au recrutement, à l’intégration et au développement des membres de l’équipe au besoin

Indicateurs clés de performance (KPI)

• Exactitude des inventaires dans les installations de retours
• Rapidité et complétude des rapprochements
• Réduction des inventaires de retours anciens et non traités
• Réduction des ajustements manuels et des radiations
• Conformité aux contrôles SOX et résultats d’audit
• Délai de résolution des écarts d’inventaire
• Amélioration de la performance et du respect des standards par les 3PL

Qualifications

• Baccalauréat en chaîne d’approvisionnement, finance, comptabilité ou domaine connexe (préféré)
• 5 à 8+ ans d’expérience en contrôle des stocks, logistique inverse ou environnements 3PL
• Expérience démontrée avec les systèmes ERP (Oracle de préférence) et les processus de rapprochement WMS
• Expérience dans des environnements soumis à des contrôles SOX
• Excellentes compétences en leadership et en gestion des parties prenantes
• Maîtrise avancée d’Excel; expérience avec Power BI ou outils similaires (atout)

Compétences clés

• Fort sens de l’appropriation et capacité à obtenir des résultats dans des environnements complexes
• Capacité à structurer et discipliner des opérations peu encadrées
• Excellentes aptitudes analytiques et de résolution de problèmes
• Aisance à challenger les équipes internes et les partenaires externes
• Grande attention aux détails et solide compréhension financière

Ce qui définit le succès

• Les stocks de retours sont exacts, visibles et maîtrisés dans toutes les installations
• Aucun retour ancien ou non traité sans disposition claire
• Les processus de rapprochement sont automatisés, évolutifs et basés sur les exceptions
• Les partenaires 3PL opèrent selon des standards clairement définis et appliqués
• Une préparation aux audits constante, sans surprises

ABOUT THE ROLE 

• As the Global AI-Enhanced Quality Manager, you will define the future of quality at SharkNinja. You’ll lead global QA standards across human and AI-assisted channels, ensuring we deliver empathetic, consistent, and high-performing consumer experiences worldwide. You’ll modernize our approach to quality—shifting from traditional sampling to intelligent, AI-informed assessment—while ensuring our programs build trust and reinforce our Hear It, Feel It, Fix It philosophy. You’ll partner with Technology to influence how tools evolve and with regional leaders to ensure global alignment with local nuance. 

HERE’S WHAT YOU’LL DO 

• Lead global QA strategy, scorecard design, calibration models, and quality expectations across all regions and channels. 

• Modernize QA practices by integrating AI-supported evaluation, behavioral cues, and near-real-time performance visibility. 

• Partner with Technology to inform requirements, training data needs, and workflow enhancements for AI QA tools. 

• Drive global calibration practices to ensure fairness, alignment, and consistent agent evaluation. 

• Identify agent capability gaps and collaborate with Global L&D on training and coaching interventions. 

• Provide guidance to Operations, regional QA leaders, and BPO partners to maintain high standards and continuous improvement. 

• Translate QA learnings into clear actions that elevate empathy, trust, and the consumer experience. 

• Ensure SharkNinja provides all consumers with an extraordinary 5-star experience regardless of their preferred contact channel  

• Promote a culture of curiosity, quality, and rapid problem-solving in alignment with Hear It, Feel It, Fix It. 

• Travel to our international engagement centres as required  

HERE’S WHAT YOU’LL BRING 

• Bachelor’s degree in Business, Communications, Operations, or similar discipline; equivalent experience welcome. 

• 6+ years of experience in QA leadership, contact center operations, or consumer experience performance roles. 

• Deep understanding of QA frameworks, calibration practices, and performance drivers. 

• Experience working with or influencing AI-supported QA tools; ZOOM an asset. 

• Ability to drive global standardization while respecting cultural and linguistic differences. 

• Strong analytical mindset and ability to connect quality trends to meaningful actions. 

• Excellent communication skills with the ability to influence cross-regional leaders and partners. 

• Curiosity, adaptability, and a passion for elevating quality in modern, AI-enabled environments. 

• Fluency in English and French required. 

WHAT SUCCESS LOOKS LIKE 

• Global QA standards evolve into modern, AI-supported frameworks that improve accuracy and speed. 

• All markets show improved quality, consistency, and trust-building behaviors. 

• Calibration is strong, fair, and aligned across regions. 

• Clear, predictive quality signals help prevent issues before they impact consumers. 

• The QA function becomes a driver of brand trust through empathy, clarity, and action—embodying Hear It, Feel It, Fix It. 

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À PROPOS DU POSTE 

En tant que Responsable mondial(e) Qualité augmentée par l’IA, vous définirez l’avenir de la qualité chez SharkNinja. Vous piloterez les standards QA mondiaux sur les canaux humains et assistés par l’IA, en garantissant des expériences consommateurs empathiques, cohérentes et performantes à l’échelle mondiale. Vous moderniserez notre approche de la qualité — en passant d’un échantillonnage traditionnel à une évaluation intelligente alimentée par l’IA — tout en veillant à ce que nos programmes renforcent la confiance et incarnent notre philosophie Hear It, Feel It, Fix It. Vous collaborerez avec l’équipe Technologie pour influencer l’évolution des outils et avec les responsables régionaux afin d’assurer un alignement global respectant les spécificités locales. 

CE QUE VOUS FEREZ 

• Piloter la stratégie QA mondiale, la conception des scorecards, les modèles de calibration et les standards qualité dans toutes les régions et sur tous les canaux. 
   

• Moderniser les pratiques QA en intégrant des évaluations assistées par l’IA, des indicateurs comportementaux et une visibilité de la performance quasi en temps réel. 
   

• Collaborer avec l’équipe Technologie pour définir les besoins fonctionnels, les exigences en données d’entraînement et les améliorations des workflows des outils QA basés sur l’IA. 
   

• Déployer des pratiques de calibration mondiales afin de garantir équité, alignement et cohérence dans l’évaluation des agents. 
   

• Identifier les écarts de compétences des agents et collaborer avec l’équipe Global L&D sur les actions de formation et de coaching. 
   

• Fournir des orientations aux équipes Opérations, aux responsables QA régionaux et aux partenaires BPO afin de maintenir des standards élevés et une amélioration continue. 
   

• Traduire les enseignements QA en actions concrètes visant à renforcer l’empathie, la confiance et l’expérience consommateur. 
   

• Veiller à ce que SharkNinja offre à tous les consommateurs une expérience extraordinaire 5 étoiles, quel que soit leur canal de contact préféré. 
   

• Promouvoir une culture de curiosité, d’exigence qualité et de résolution rapide des problèmes, en cohérence avec Hear It, Feel It, Fix It. 
   

• Se déplacer dans nos centres internationaux d’engagement si nécessaire. 

CE QUE VOUS APPORTEREZ 

• Diplôme de niveau Licence en Commerce, Communication, Opérations ou discipline similaire ; expérience équivalente acceptée. 
   

• Plus de 6 ans d’expérience en leadership QA, opérations de centre de contact ou gestion de la performance en expérience consommateur. 
   

• Excellente maîtrise des frameworks QA, des pratiques de calibration et des leviers de performance. 
   

• Expérience dans l’utilisation ou l’influence d’outils QA assistés par l’IA ; la connaissance de ZOOM est un atout. 
   

• Capacité à piloter une standardisation mondiale tout en respectant les différences culturelles et linguistiques. 
   

• Solide esprit analytique et capacité à transformer les tendances qualité en actions concrètes et pertinentes. 
   

• Excellentes compétences en communication avec la capacité d’influencer des leaders et partenaires multi-régionaux. 
   

• Curiosité, adaptabilité et passion pour l’élévation des standards qualité dans des environnements modernes et enrichis par l’IA. 
   

• Maîtrise de l’anglais et du français requise. 

À QUOI RESSEMBLE LE SUCCÈS 

• Les standards QA mondiaux évoluent vers des frameworks modernes, soutenus par l’IA, améliorant la précision et la rapidité. 
   

• Tous les marchés démontrent une amélioration de la qualité, de la cohérence et des comportements générateurs de confiance. 
   

• La calibration est solide, équitable et alignée entre les régions. 
   

• Des indicateurs qualité clairs et prédictifs permettent de prévenir les problématiques avant qu’elles n’impactent les consommateurs. 
   

• La fonction QA devient un moteur de confiance pour la marque grâce à l’empathie, la clarté et l’action — incarnant pleinement Hear It, Feel It, Fix It. 

Operations Coordinator 

LOCATION: Montreal (Hybrid)

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love. As we continue to grow, we are excited to add an Operations Coordinator to our team.

Overview

The incumbent will be responsible for assisting with all aspects of SharkNinja’s order management process, providing customer service to our retailers and internal stakeholders, working with 3PLs and transport carriers, as well as performing general administrative tasks. The Operations Coordinator will focus primarily on the accurate processing of customer orders for SharkNinja’s major retailers in meeting and exceeding defined objectives in support of Retail Execution Lifecycle and Perfect Order Execution. They will also work very closely with Finance and Sales to review, research, and assist in corrective actions associated with retailer chargebacks.  

Responsibilities

The Operations Coordinator is a valuable member of the team who exceeds customer service standards and brings forward issues and ideas for improvement. The Operations Coordinator is an advocate for the customer and customer experience.

Here are some of the EXCITING things you’ll get to do:

• Process all orders to send to the distribution facility.
• Verify inventory availabilities.
• Deal with logistics: routing orders via EDI or Retailer portals.
• Pro-actively open-order files by account indicating current routing issues & actions/EDC dates.
• Weekly review of results with Sales teams.
• Actively work to achieve on-time delivery metrics (OTIF).
• Escalate issues and identify solutions.
• Research compliance related deductions/errors and participate in cross-functional efforts to implement corrective actions.
• Assist in the review and research of all disputes rejected claims to determine next steps.

• Use AI-assisted tools to support order validation, issue identification, and data accuracy (e.g., detecting discrepancies or missing information).
• Identify opportunities to streamline repetitive administrative and operational tasks through automation and AI-enabled tools.
• Contribute to continuous improvement initiatives by adopting new technologies that enhance efficiency and decision-making.

Attributes & Skills

• Strong attention to detail and accuracy.
• Ability to work autonomously.
• Intermediate Excel skills.
• Strong problem-solving and analytical skills.
• Ability to work under pressure in a fast-paced environment.
• Well organized and able to multi-task.
• Strong communication skills.
• Ability to work collaboratively within a team.
• Results-oriented mindset.
• Comfort using or learning AI-enabled tools (e.g., Copilot, ChatGPT, Claude, or similar) to improve productivity and ways of working.
• Curiosity and openness to adopting new technologies and continuously improving processes.

Education & Experience

• University degree, preferably in Commerce.
• 2+ years of experience in customer service or account management.
• 2+ years of experience working with major retailers in a B2B environment.
• Exposure to AI tools, automation, or data-enhanced workflows is considered an asset.

YOUR ROLE in DIVERSIFYING 

• As a corporate citizen, learn and support SharkNinja’s Diversity, Equity & Inclusion strategy.
• Be an Ally, find internal Champions.
• Explore SharkNinja’s Employee Resource Groups or volunteer to serve on committees that organize diversity-related events and activities.
• Participate in employee engagement surveys and respond as openly and honestly as possible.
• Become culturally competent; take the time to learn about different cultures, races, religions and backgrounds represented by your colleagues.
• Treat people in a way they wish to be treated rather than the way you wish to be treated.

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET 

• Leads us to be “RARELY SATISFIED”
• Make things better each day; “PROGRESS OVER PERFECTION”
• Using your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE,”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT.” 

Coordonnateur(trice) des opérations

Notre mission d’avoir un impact positif sur la vie des gens chaque jour dans tous les foyers du monde permet à nos employés d’être des penseurs et des bricoleurs, des concepteurs et des faiseurs, des créateurs et des croqueurs de chiffres, des créateurs de choses qu’ils aiment.  Alors que nous continuons à croître, nous sommes ravis d’ajouter un analyste de la gestion des Coordonateur des Opérations à notre équipe.

 
VUE D’ENSEMBLE :

Le Coordonnateur des Opérations sera chargé d’aider à tous les aspects du processus de gestion des commandes de SharkNinja, de fournir un service à la clientèle à nos détaillants et aux parties prenantes internes, ainsi que d’effectuer des tâches administratives générales.

Le Coordonnateur des Opérations se concentrera principalement sur le traitement précis des commandes des clients pour les principaux détaillants de SharkNinja en atteignant/dépassant les objectifs définis en soutien au cycle de vie de l’exécution de détail et à l’exécution parfaite des commandes. Ils travailleront également en étroite collaboration avec les Finances, et les Ventes afin d’examiner, de rechercher et d’aider à la mise en place d’actions correctives associées aux rétro facturations des détaillants. Le Coordonnateur des Opérations est un membre précieux de l’équipe qui surpasse les normes de service à la clientèle et propose des solutions et des idées d’amélioration. Il/elle interagira étroitement avec les représentants commerciaux en fonction des comptes qui leur sont attribués.

Responsabilités

Le Coordonnateur des Opérations est un membre précieux de l’équipe qui surpasse les normes de service à la clientèle et propose des solutions et des idées d’amélioration. Il/elle est le porte-parole du client et de l’expérience client.

Voici quelques-unes des choses passionnantes que vous aurez à faire:

• Traiter les commandes à envoyer au centre de distribution.
• Vérifier les disponibilités des stocks.
• S’occuper de la logistique : acheminer les commandes via EDI ou sur les portails des détaillants.
• Agir de manière proactive sur les dossiers de commandes en cours par compte en indiquant le cheminement actuel, les problèmes et les actions, ainsi que les dates d’expiration.
• Examiner de façon hebdomadaire les résultats avec le service des ventes
• Travailler activement à la réalisation des objectifs de livraison dans les délais (OTIF)
• Faire des escalations des problèmes et identifier les solutions.
• Rechercher les déductions/erreurs liées à la conformité et participer aux efforts interfonctionnels pour mettre en œuvre des actions correctrices.
• Participer à l’examen et à la recherche de toutes les contestations des réclamations rejetées afin de déterminer les prochaines étapes.
• Utiliser des outils d’IA pour valider les données, détecter les anomalies et améliorer la qualité des commandes.
• Identifier des opportunités d’automatisation des tâches répétitives.
• Contribuer à l’amélioration continue en adoptant de nouveaux outils et technologies.

ATTRIBUTS ET COMPÉTENCES :

• Grande attention aux détails et à la précision.
• Capacité à travailler de manière autonome.
• Compétences en Excel de niveau intermédiaire.
• Solides compétences en matière de résolution de problèmes et d’analyse.
• Capacité à travailler sous pression dans un environnement où le rythme est soutenu.
• Bien organisé et capable de mener plusieurs tâches de front.
• Solides compétences en communication, tant à l’oral qu’à l’écrit (français et anglais).
• Capacité à travailler en équipe.
• Orientation sur les résultats pour l’équipe et pour l’entreprise 
• Aisance avec les outils d’IA ou volonté de les apprendre.
• Curiosité et ouverture aux nouvelles technologies.
• Doit être en mesure de communiquer efficacement en anglais et en français.
  
  

ÉDUCATION ET EXPÉRIENCE :

• Un diplôme universitaire, de préférence en commerce
• 2 ans ou plus d’expérience dans un rôle de service à la clientèle ou de gestion des comptes
• 2 ans ou plus d’expérience dans un environnement de commerce inter-entreprises chez des détaillants importants

• Exposition aux outils d’IA ou d’automatisation (atout).
  
  
  

VOTRE RÔLE DANS LA DIVERSIFICATION

• En tant qu’entreprise citoyenne, apprenez et soutenez la stratégie diversité, équité et inclusion de SharkNinja
• Soyez un allié, trouvez des champions internes
• Explorez les groupes de ressources pour les employés de SharkNinja ou faites du bénévolat pour siéger à des comités qui organisent des événements et des activités liés à la diversité
• Participez aux sondages sur l’engagement des employés et répondez aussi ouvertement et honnêtement que possible
• Devenez culturellement compétent; prenez le temps d’en apprendre davantage sur les différentes cultures, races, religions et origines représentées par vos collègues
• Traitez les gens d’une manière qu’ils souhaitent être traités plutôt que de la façon dont vous souhaitez être traités
  
  
  

VOTRE RÔLE DANS LA DIRECTION DE NOS FACTEURS DE SUCCÈS ET DE REPRÉSENTER NOTRE ÉTAT D’ESPRIT UNIQUE

• • Nous amène à être « RAREMENT SATISFAITS »
  • Améliorez les choses chaque jour; « LE PROGRÈS PLUTÔT QUE LA PERFECTION »
  • En utilisant votre connaissance de notre consommateur, comprenez que « LES DÉTAILS FONT LA DIFFÉRENCE »,
  • Livrez quelque chose de grand; « GAGNER EST UN SPORT D’ÉQUIPE »
  • Soyez clair et honnête, « COMMUNIQUER POUR AVOIR UN IMPACT ». 

The Sales Operations Specialist plays a key role in managing the operational execution and business performance of an assigned portfolio of categories & subcategories. This position is responsible for managing day-to-day sales operations tasks, including forecast maintenance, inventory management, purchase order execution, trade spend tracking, and business performance analysis. The role partners cross-functionally with Sales, Demand Planning, Supply Chain, and Finance teams to maintain operational alignment, highlight risks and opportunities, and support delivery against revenue and inventory goals.

Key Responsibilities

• Manage day-to-day operational activities related to demand planning support, inventory monitoring, purchase order execution, and sales performance tracking
• Prepare and maintain weekly business reporting, identifying key trends, risks, and opportunities
• Monitor promotional performance against expectations and provide input into future shipment and forecasting plans
• Partner with Sales, Demand Planning, and Supply Chain teams to align forecasting, inventory planning, and order management activities
• Manage forecasting inputs, pricing updates, and new item setup within internal systems
• Participate in recurring weekly calls with customer replenishment or planning teams to review recent results and updates
• Coordinate order timing and availability with internal supply chain partners
• Manage trade spend tracking and ensure promotional plans are accurately reflected in forecasting tools
• Prepare customer presentations, business reviews, and recurring operational reporting for internal and external stakeholders
• Build working knowledge of assigned categories, including products, consumers, and competitors
• Prepare monthly performance summary and analysis of sales and operational metrics

Qualifications

• Bachelor’s degree or equivalent experience (Business, Analytics, Supply Chain, or related field preferred)
• 2–3 years of relevant experience, including internships or co-ops in business analytics, supply chain, sales operations, or finance
• Demonstrated experience in data analysis, forecasting, and operational problem-solving
• Proficiency in analyzing data in Excel, with a desire to learn new systems and business tools
• Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment
• Clear communicator who enjoys working cross-functionally and learning from others
• Experience or exposure to large retailers or e-commerce platforms (including Amazon) is a plus, but not required
• Willingness to travel occasionally (up to ~20%) for team meetings or corporate events

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina

What you’ll do:

• Assist enterprise customers through successful implementations
• Travel to customer sites for on-site MaintainX implementation engagements. 
• Coordinate resources for the flawless execution of multiple projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure performance using appropriate project management tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and relevant stakeholders
• Perform risk management to minimize potential risks
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Develop comprehensive project plans to be shared with clients as well as other team members

About you:

• 7+ years of relevant experience in software implementation, customer onboarding or application engineering.
• Proven experience in on-site large SaaS implementation projects. 
• Proven working experience in project management
• BSc/BEng/BA degree or equivalent.
• Experience in manufacturing and industrial space is a benefit.
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office
• Project Management Professional (PMP) certification is a plus
• Experience with project management software tools

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast, and our revenue org is the engine carrying that growth. We're hiring the talent team to match.

The Role

We're looking for a Senior Talent Partner to run GTM recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Sales, Customer Success, RevOps, and revenue-adjacent functions. Our GTM org is rated in the top 5% of B2B sales teams on RepVue, with 4.2/5 inbound quality and 104% attainment, and our quota carriers are landing seven-figure ARR deals against Fortune 500 buyers. The bar is high; the closes are real; the room for elite sellers to compound is significant. Your job is to keep that engine fed.

What You'll Do

• Own 10–15 active GTM requisitions at a time across Account Executive, Account Manager, Customer Success, Sales Leadership, and RevOps. Move candidates through stages with 48-hour SLAs and present a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior sales talent through LinkedIn Recruiter, Juicebox, RepVue, direct outreach, referrals, and events. Build pipelines on always-on roles (AE, AM, CS) before reqs are even opened so we never start a cycle from zero.
• Run structured intake meetings with sales leaders and RevOps. Sharpen role scope, level, territory carve, ramp expectations, and OTE math before the first candidate is touched.
• Calibrate on quota attainment as the leading signal. Read W-2s, ramp curves, and stack rankings the way our hiring managers do. Underwrite risk on every senior offer the way a deal review reads a forecast.
• Maintain a data-driven pipeline review in partnership with revenue leadership. Track pass-through rates, stage conversion, sourcing yield, and offer accept rates on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation. Hands-on-keyboard, not delegated.
• Own the deal-review and presentation interview objects for sales hires. Calibrate the rubric, train the panel, and make sure the selling motion we hire for is the selling motion we run.

What You Bring

• 5+ years of full-cycle GTM recruiting, with meaningful depth on senior sellers (AEs, AMs, Sales Managers, Sales Directors).
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've recruited against an aggressive plan.
• Hands-on ATS expertise, ideally Ashby, Greenhouse, or Lever, including job configuration, scorecard design, and pipeline reporting.
• Proven track record closing senior revenue talent in competitive markets, including head-to-head against other late-stage SaaS offers.
• Fluency in sales economics. You can read OTE structures, accelerators, ramp schedules, and quota attainment data, and you can hold your own with a CRO on a comp conversation.
• Data-driven operating style. You run your pipeline from a dashboard, not a gut feeling.
• Ability to manage 10+ concurrent searches without letting candidates go cold.

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
  • You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
  • We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Assistant Gerant (40 heures par semaine)

En tant qu'assistant gerant, vous intégrez les pratiques de leadership de Lush
dans toutes les facettes de vos interactions avec la clientèle, le reste du personnel et les
opérations : soyez authentique, faites preuve de curiosité, dirigez avec assurance, adaptezvous et évoluez, cultivez le talent et soyez déterminé.e. 

Les gestionnaires en formation soutiennent l’équipe de gestion de la boutique au besoin dans
tous les domaines de l’entreprise et tel que délégué par leur leader de marché. En tant que bras
droit du ou de la gestionnaire, le ou la gestionnaire en formation prendra en charge les tâches
du ou de la gestionnaire au besoin pour soutenir un environnement propice à l’excellence
opérationnelle et à une bonne expérience pour la clientèle et le personnel, tout en augmentant
les ventes. 

Responsabilités 

Ventes et expérience client :

• Service à la clientèle : collaborer avec votre équipe sur des plans pour dépasser vos
  objectifs de vente quotidiens, et assurer une expérience client unique et inclusive qui
  permet à chaque personne de se sentir accueilli.e, écouté.e et satisfait.e. 
• Faire grandir la marque : en boutique et au moyen de l’engagement communautaire et
  autres initiatives d’augmentation de l’achalandage, éduquer la clientèle et le personnel à
  propos de nos valeurs en tant que marque et expliquer notre position sur les tests sur
  les animaux, les cosmétiques les plus frais, les achats éthiques, les produits 100 %
  végétariens, les produits faits à la main et les produits nus.
• Passion pour les produits : améliorer la connaissance des produits en apprenant et en
  faisant constamment des recommandations éclairées qui répondent aux besoins de la
  clientèle.
• Augmenter les ventes : démontrer un sens aigu des affaires et une compréhension de
  vos indicateurs et de vos rapports et comment les influencer grâce à des
  comportements sur le plancher des ventes pour obtenir des résultats rentables.

Leadership d’équipe :

• Diriger avec assurance : être présent.e pour soutenir votre équipe sur le plancher des
  ventes, répondre aux questions, éliminer les obstacles, résoudre les problèmes et les
  motiver à atteindre leurs objectifs de vente.
• Cultiver le talent : être responsable de son propre développement, évaluer sa
  performance, demander de la rétroaction, chercher des ressources et des occasions
  pour améliorer ses aptitudes, ses connaissances et ses compétences. 
• Être authentique : être authentique avec vos besoins et votre rétroaction à votre équipe
  et à vos leaders et s’adapter aux besoins de l’entreprise au besoin.
• Être déterminé.e : mobiliser votre équipe à tous les niveaux de l’entreprise pour vous
  assurer qu’elle est inspirée et motivée, qu’elle établit de solides relations entre collègues
  et avec la clientèle et qu’elle est connectée aux valeurs de la marque.
• Recrutement et sélection : s’assurer d’avoir un personnel hautement performant en
  travaillant activement au sein de vos marchés pour réseauter, recruter, embaucher et
  planifier la relève.
• Formation du personnel : collaborer avec votre gestionnaire pour créer et mettre en
  œuvre des plans pour augmenter l’engagement du personnel, le maintien en poste, le
  rendement et les pratiques d’équité, de diversité et d’inclusion. 

Excellence opérationnelle : 

• Politiques et procédures : aider votre équipe de la gestion pour que votre boutique soit
  conforme et vous assurer que votre personnel respecte les normes de l’entreprise
  concernant l’ouverture et la fermeture, le temps et les présences, l’intégrité des produits,
  le milieu de travail respectueux et les protocoles de santé et de sécurité et la
  communication quotidienne.
• Politiques et procédures : aider votre équipe de la gestion pour que votre boutique soit
  conforme et vous assurer que votre personnel respecte les normes de l’entreprise
  concernant l’ouverture et la fermeture, le temps et les présences, l’intégrité des produits,
  le milieu de travail respectueux et les protocoles de santé et de sécurité et la
  communication quotidienne.
• Normes visuelles et mise en marché : identifier et soutenir le développement de votre
  équipe pour favoriser un environnement de travail propre et harmonieux et suivre les
  normes de mise en marché et de design pour fournir une expérience client cohérente et
  augmenter les ventes.
• Horaires, temps et présence : vous assurer que le bon nombre d’employé.e.s ayant les
  bons niveaux de compétence sont prévu.e.s aux heures de pointe et que les pauses et
  les repas sont attribués et consignés de façon appropriée pour assurer le bien-être du
  personnel et l’exactitude de la paie.

Qualifications 

Requises : 

• de un à trois ans en gestion ou en supervision dans le domaine de la vente du détail;
• excellentes compétences d’écoute et de communication;
• excellentes compétences d’analyse, esprit critique et résolution de problèmes;
• excellentes compétences d’organisation et de gestion du temps;
• solides compétences en matière de service à la clientèle, de supervision et de vente;
• connaissances et intérêt envers les soins pour la peau, les cosmétiques naturels et les
entreprises éthiques;
• capacité à travailler à des heures flexibles pour répondre aux besoins de la boutique, y
compris les jours fériés, les soirs et les fins de semaine. 

Privilégiées : 

• expérience des modèles de service à la clientèle basés sur la consultation;
• capacité à développer et à former le personnel grâce à un encadrement et une
  rétroaction positifs;
•  maîtrise d’Excel, de la suite Microsoft et capacité d’adaptation à d’autres systèmes, au
  besoin
•  compétences de base en RH pour l’embauche, la planification, la formation et la gestion
  du rendement;
• maîtrise de l’anglais, de l’espagnol, ou d’autres langues.

Position: Assistant Manager 

Hours: 40 Weekly

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Assistant Manager

As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The ASM supports the Shop Manager as needed in all business areas and as delegated by their Market Leader; as second-in-command the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

Responsibilities: Sales & Customer Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
• Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

Team Leadership:

• Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
• Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
• Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
• Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
• Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
• Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

Operational Excellence:

• Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
• Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

Qualifications:

Required:

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills 
• Excellent analytical, critical thinking and troubleshooting skills. 
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Preferred:

• • Experience with consultation-based customer service models
  • Ability to develop and train staff through positive coaching and feedback
  • Proficient in excel, Microsoft suit, and adaptable to other systems as required
  • Basic HR skills in hiring, scheduling, training, and performance management
  • Experience in cross cultural collaboration and DEIB or social justice training
  • Fluency in Spanish, French or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

• Directeur/Directrice, fiscalité

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

We are seeking a strategic and hands-on Director of Tax to build, lead, and scale our global tax function. This role will be responsible for establishing best-in-class tax processes, ensuring compliance across jurisdictions, and providing proactive guidance on indirect tax matters.

You are a seasoned tax leader with deep expertise in indirect taxation — particularly HST/GST/QST and U.S. sales and use tax — and you know how to build a function, not just run one. You've operated in multinational or high-growth environments and are equally comfortable advising the CFO on a complex M&A structure as you are rolling up your sleeves to get a filing done right. You bring sharp technical knowledge of tax compliance, audit management, and ERP systems, and you know how to translate tax risk into plain language for non-tax stakeholders. Your communication skills matter here because you'll be the primary voice on all tax matters to senior leadership — clarity and credibility are non-negotiable. You thrive in environments where the playbook is still being written, because you're the one writing it.

What you'll do and how you'll have an impact

• Build AppDirect's internal tax function from the ground up — defining the team structure, processes, and systems that will scale with our global growth
• Own compliance and reporting for all indirect taxes across Canadian and U.S. jurisdictions, including HST/GST/QST and sales and use tax, ensuring timely and accurate filings
• Lead tax audits end-to-end and manage relationships with tax authorities across relevant jurisdictions
• Serve as the primary tax advisor to senior leadership, providing proactive guidance on the tax implications of business decisions, entity structuring, and new market expansion
• Partner with Finance, Legal, and Operations on M&A activity and cross-border transactions, ensuring tax considerations are embedded early in the process
• Implement automation and efficiency in reporting and compliance workflows
• Monitor changes in tax legislation globally and assess their impact on AppDirect's operations, keeping leadership informed and ahead of risk

What we're looking for

• 10+ years of progressive tax experience, including at least 3 years in a leadership role
• Deep expertise in Canadian indirect taxes (HST/GST/QST); U.S. sales and use tax experience is strongly preferred
• Demonstrated experience building or significantly transforming a tax function in a multinational or high-growth environment
• Bachelor’s degree in Accounting, Finance, or related field;
• CPA (or equivalent); strong working knowledge of tax compliance, reporting, and audit management
• Experience with tax technology platforms and ERP systems
• Clear, confident communication skills — you'll regularly translate complex tax matters for non-tax audiences, and your ability to build trust with senior stakeholders will directly shape how this function is perceived across the business

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device — as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Firstbase, an AppDirect Subsidiary

Firstbase helps companies equip their teams with everything they need to do great work—from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device—as a service.

About You

You have a strong background in operations or supply chain management and know how to keep complex fulfillment processes running smoothly across global workflows. You are data-driven, using metrics to spot issues before they escalate and drive continuous improvement. You’ll report to the Senior Operations Manager and work with a high degree of ownership—we trust you to manage your workflows independently, prioritize what matters, and drive results without day-to-day oversight. You’ll collaborate closely with Firstbase’s Ops, Customer Success, CX, Product, and Sales teams, as well as directly with our customers, to ensure operational excellence. You communicate clearly with both audiences, and you’re energized by solving logistical and operational challenges at scale in a remote-first environment.

What you’ll do and how you’ll have an impact

•   Own and optimize global operational activities across order fulfillment, returns, and inventory management on the Firstbase platform;
•   Serve as the primary operational point of contact for Firstbase customers and internal teams, ensuring SLOs are consistently met across fulfillment accuracy, resolution time, and customer satisfaction;
•   Resolve customer escalations by coordinating with internal teams and vendors, conducting root cause analysis, and delivering timely solutions;
•   Drive process improvements by reviewing operational activities, implementing corrective actions, and preventing recurrence;
•   Advise customers on optimizing their product catalogs, inventory levels, and processes to improve efficiency and reduce costs;
•   Analyze operational data to inform purchasing strategies, inventory management, and vendor performance.

What we’re looking for

•   3–5+ years in operations, supply chain, or inventory management in a tech or B2B environment;
•   Experience managing end-to-end fulfillment and returns operations; global scope is a plus;
•   Strong data analysis skills—comfortable pulling and interpreting operational metrics;
•   Familiarity with CRM or ticketing tools (e.g., HubSpot, Zendesk, Jira);
•   Clear written and verbal communication skills, needed to align internal stakeholders and external clients across a fully remote, global team;
•   Problem-solving mindset with a proactive approach to root cause analysis, essential for resolving recurring operational issues before they reach customers.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice:

https://www.appdirect.com/about/privacy-notice

#Li-remote 

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device — as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Firstbase, an AppDirect Subsidiary

Firstbase helps companies equip their teams with everything they need to do great work—from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device—as a service.

About You

You have a strong background in operations or supply chain management and know how to keep complex fulfillment processes running smoothly across global workflows. You are data-driven, using metrics to spot issues before they escalate and drive continuous improvement. You’ll report to the Senior Operations Manager and work with a high degree of ownership—we trust you to manage your workflows independently, prioritize what matters, and drive results without day-to-day oversight. You’ll collaborate closely with Firstbase’s Ops, Customer Success, CX, Product, and Sales teams, as well as directly with our customers, to ensure operational excellence. You communicate clearly with both audiences, and you’re energized by solving logistical and operational challenges at scale in a remote-first environment.

What you’ll do and how you’ll have an impact

•   Own and optimize global operational activities across order fulfillment, returns, and inventory management on the Firstbase platform;
•   Serve as the primary operational point of contact for Firstbase customers and internal teams, ensuring SLOs are consistently met across fulfillment accuracy, resolution time, and customer satisfaction;
•   Resolve customer escalations by coordinating with internal teams and vendors, conducting root cause analysis, and delivering timely solutions;
•   Drive process improvements by reviewing operational activities, implementing corrective actions, and preventing recurrence;
•   Advise customers on optimizing their product catalogs, inventory levels, and processes to improve efficiency and reduce costs;
•   Analyze operational data to inform purchasing strategies, inventory management, and vendor performance.

What we’re looking for

•   3–5+ years in operations, supply chain, or inventory management in a tech or B2B environment;
•   Experience managing end-to-end fulfillment and returns operations; global scope is a plus;
•   Strong data analysis skills—comfortable pulling and interpreting operational metrics;
•   Familiarity with CRM or ticketing tools (e.g., HubSpot, Zendesk, Jira);
•   Clear written and verbal communication skills, needed to align internal stakeholders and external clients across a fully remote, global team;
•   Problem-solving mindset with a proactive approach to root cause analysis, essential for resolving recurring operational issues before they reach customers.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice:

https://www.appdirect.com/about/privacy-notice

#Li-remote 

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

You are a technically strong revenue accounting professional who thrives in ambiguity and enjoys building scalable processes from the ground up. You bring deep expertise in ASC 606 / IFRS 15 and are energized by the challenge of operationalizing new products, markets, and acquisitions in a fast-paced environment. You're equal parts hands-on executor and strategic thinker — comfortable leading the revenue close one day and shaping policy the next. You collaborate naturally across Finance, Legal, Sales, and Operations, and you want your work to directly influence how a rapidly growing global business recognizes and reports revenue.

This role is a foundational member of our international revenue accounting team — an exciting opportunity to make an outsized impact.

What You'll Do and How You'll Have an Impact

• Perform detailed contract review and analysis for non-standard arrangements to determine appropriate revenue recognition treatment in accordance with ASC 606, and thoroughly document conclusions;
• Lead and execute revenue-related month-end, quarter-end, and year-end close activities, ensuring accuracy and timeliness;
• Partner with system teams to enhance revenue system utilization (NetSuite ARM), improving process efficiency and revenue accuracy;
• Identify bottlenecks, manual work, and automation opportunities across the revenue recognition and close process to drive continuous improvement;
• Collaborate with revenue operations, pricing, and product teams to conduct Standalone Selling Price (SSP) studies;
• Participate in M&A revenue-related integration to ensure smooth revenue process transitions as needed;
• Update revenue policies and position papers to reflect evolving business models, new products, and regulatory guidance;
• Assist with the external audit process and participate in and/or lead ad hoc projects with cross-functional impacts.

What We're Looking For

• Bachelor's degree in Accounting, Finance, or a related field; CPA designation preferred;
• 6+ years of progressive revenue accounting experience, ideally in SaaS, subscription, or marketplace environments;
• Strong technical revenue accounting skills, including deep understanding of IFRS 15 / ASC 606 revenue recognition standards;
• Proficiency in NetSuite ARM (Advanced Revenue Management) system;
• Experience with M&A revenue integration or purchase accounting is a plus;
• Excellent analytical and problem-solving skills with a track record of identifying and implementing process improvements;
• Strong attention to detail and accuracy;
• Ability to communicate complex technical accounting concepts to cross-functional, non-finance stakeholders.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

You are a technically strong revenue accounting professional who thrives in ambiguity and enjoys building scalable processes from the ground up. You bring deep expertise in ASC 606 / IFRS 15 and are energized by the challenge of operationalizing new products, markets, and acquisitions in a fast-paced environment. You're equal parts hands-on executor and strategic thinker — comfortable leading the revenue close one day and shaping policy the next. You collaborate naturally across Finance, Legal, Sales, and Operations, and you want your work to directly influence how a rapidly growing global business recognizes and reports revenue.

This role is a foundational member of our international revenue accounting team — an exciting opportunity to make an outsized impact.

What You'll Do and How You'll Have an Impact

• Perform detailed contract review and analysis for non-standard arrangements to determine appropriate revenue recognition treatment in accordance with ASC 606, and thoroughly document conclusions;
• Lead and execute revenue-related month-end, quarter-end, and year-end close activities, ensuring accuracy and timeliness;
• Partner with system teams to enhance revenue system utilization (NetSuite ARM), improving process efficiency and revenue accuracy;
• Identify bottlenecks, manual work, and automation opportunities across the revenue recognition and close process to drive continuous improvement;
• Collaborate with revenue operations, pricing, and product teams to conduct Standalone Selling Price (SSP) studies;
• Participate in M&A revenue-related integration to ensure smooth revenue process transitions as needed;
• Update revenue policies and position papers to reflect evolving business models, new products, and regulatory guidance;
• Assist with the external audit process and participate in and/or lead ad hoc projects with cross-functional impacts.

What We're Looking For

• Bachelor's degree in Accounting, Finance, or a related field; CPA designation preferred;
• 6+ years of progressive revenue accounting experience, ideally in SaaS, subscription, or marketplace environments;
• Strong technical revenue accounting skills, including deep understanding of IFRS 15 / ASC 606 revenue recognition standards;
• Proficiency in NetSuite ARM (Advanced Revenue Management) system;
• Experience with M&A revenue integration or purchase accounting is a plus;
• Excellent analytical and problem-solving skills with a track record of identifying and implementing process improvements;
• Strong attention to detail and accuracy;
• Ability to communicate complex technical accounting concepts to cross-functional, non-finance stakeholders.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

You are a highly analytical, organized, and process-oriented operations professional who thrives in fast-moving environments. You enjoy building structure where none yet exists and have a knack for turning ambiguity into scalable, repeatable processes. You think strategically while also rolling up your sleeves to drive execution. You're energized by cross-functional collaboration and have a passion for optimizing the systems and workflows that power revenue growth.

This role is based in our Canada office and supports a global organization, requiring collaboration across teams in North America.

What You'll Do and How You'll Have an Impact

• Serve as a power user and key finance stakeholder for CRM systems (Hubspots or SFDC)  and revenue operations workflows, including configuration, automation, data governance, and ERP integrations (e.g., NetSuite);
• Design, document, and continuously improve revenue operations processes and standards to support a scalable, global revenue function;
• Drive cross-functional alignment by partnering with Sales Operations, Legal, Finance, and Product on quote-to-cash workflows, bookings accuracy, and pricing updates;
• Identify operational risks, develop performance measurement frameworks, and build models to evaluate workflow effectiveness;
• Analyze data and deliver reporting that enhances visibility into operational performance and key revenue drivers;
• Standardize dashboards, reporting, and tracking to support leadership decision-making;
• Perform other duties as assigned.

What We're Looking For

• 6+ years of experience in sales operations, business operations, revenue operations, or a related field, with a track record of driving process improvements in complex or high-growth environments;
• Proficiency in CRM workflow auditing and friction or bottleneck identification;
• Experience in HubSpot or SFDC is highly desirable;
• Ability to identify operational risks, design process measurement frameworks, and model workflow and workforce efficiency;
• Bachelor's degree or equivalent experience in finance, operations, or a related field;
• Basic understanding of revenue recognition standards (ASC 606) is a plus.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

#LI-Hybrid

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

You are a highly analytical, organized, and process-oriented operations professional who thrives in fast-moving environments. You enjoy building structure where none yet exists and have a knack for turning ambiguity into scalable, repeatable processes. You think strategically while also rolling up your sleeves to drive execution. You're energized by cross-functional collaboration and have a passion for optimizing the systems and workflows that power revenue growth.

This role is based in our Canada office and supports a global organization, requiring collaboration across teams in North America.

What You'll Do and How You'll Have an Impact

• Serve as a power user and key finance stakeholder for CRM systems (Hubspots or SFDC)  and revenue operations workflows, including configuration, automation, data governance, and ERP integrations (e.g., NetSuite);
• Design, document, and continuously improve revenue operations processes and standards to support a scalable, global revenue function;
• Drive cross-functional alignment by partnering with Sales Operations, Legal, Finance, and Product on quote-to-cash workflows, bookings accuracy, and pricing updates;
• Identify operational risks, develop performance measurement frameworks, and build models to evaluate workflow effectiveness;
• Analyze data and deliver reporting that enhances visibility into operational performance and key revenue drivers;
• Standardize dashboards, reporting, and tracking to support leadership decision-making;
• Perform other duties as assigned.

What We're Looking For

• 6+ years of experience in sales operations, business operations, revenue operations, or a related field, with a track record of driving process improvements in complex or high-growth environments;
• Proficiency in CRM workflow auditing and friction or bottleneck identification;
• Experience in HubSpot or SFDC is highly desirable;
• Ability to identify operational risks, design process measurement frameworks, and model workflow and workforce efficiency;
• Bachelor's degree or equivalent experience in finance, operations, or a related field;
• Basic understanding of revenue recognition standards (ASC 606) is a plus.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

#LI-Hybrid

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link

• Développeur/développeuse logiciel senior

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Tackle, an AppDirect subsidiary

Tackle, a business unit of AppDirect, is the leading solution built to help software companies generate revenue through data-driven Cloud go-to-market (Cloud GTM). Our platform and team help customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through AWS, Google Cloud, and Microsoft.

Tackle serves more than 500 software companies—including CrowdStrike, HashiCorp, New Relic, and Snyk—from high-growth startups to the largest software companies in the world.

About You

As a Senior Software Developer, you'll join a development team that crafts solid, reliable software at a sustainable pace using modern toolchains where code ships to production multiple times daily. You'll build resilient, performant multi-tiered applications that empower the software industry's most successful companies to scale their cloud and marketplace operations—while growing as a developer through a detailed development plan tailored to your interests and aspirations.

What you’ll do and how you’ll have an impact

• Solve technical problems of high scope and complexity;
• Write code that is focused on scalability, testability, supportability and maintainability;
• Own your code start to finish, take pride in what you build;
• Actively and enthusiastically participate in thorough code reviews and troubleshooting complex issues;
• Drive the direction of our apprenticeship program for mentoring new team members and less experienced team members;
• Be curious - strive to understand how your contributions tie into the larger picture of your team, your product and AppDirect as a whole;
• Welcome different perspectives - be open and inclusive in every interaction.

What we’re looking for

• 6+ years of professional experience building modern, scalable, high-performing backend services, demonstrating strong fundamentals in type-driven development practices;
• Professional experience deploying applications and managed services within AWS, including API Gateway, Lambda, Step Functions, and deep expertise in infrastructure as code with AWS CDK, Terraform, or similar frameworks;
• Advanced skill in NoSQL database modeling with DynamoDB (including Single Table Design) and deep knowledge of relational databases such as Postgres to power AppDirect's data infrastructure;
• Experience with Go is an asset;
• Strong experience building RESTful APIs and understanding of microservice event-driven design, ideally utilizing Amazon EventBridge to build resilient, distributed systems;
• A desire to hold yourself and the team to high standards while evaluating technical trade-offs and delivering balanced solutions that move AppDirect forward;
• Self-motivated with strong organizational skills, a positive and solution-oriented mindset, and the ability to thrive in a hybrid organization where flexible schedules require asynchronous communication;
• Communicate clearly and effectively in both verbal and written form, collaborating seamlessly across distributed development teams.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#LI-Hybrid

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

• Chef principal de produit 

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Firstbase, an AppDirect subsidiary

Firstbase helps companies equip their teams with everything they need to do great work—from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device—as a service.

About You

AppDirect Product Managers are at the heart of innovation, turning ideas into impactful solutions that generate profitable revenue streams. You thrive at the intersection of technical execution and business strategy, bridging both worlds to unlock growth opportunities. With a bias for action, a knack for tackling complex problems, and the autonomy to drive meaningful outcomes, you’ll play a critical role in shaping our future.

What you’ll do and how you’ll have an impact

• Own the AI-IT Ops product vision: Working with the Firstbase GM, define and execute the roadmap for AI-driven IT operations capabilities, identifying where automation and intelligence can replace manual workflows and create measurable efficiency gains for customers.
• Architect and launch new Firstbase editions: Lead the development of distinct product tiers, packages, and add-on products that expand Firstbase's addressable market through vertical-specific offerings, pricing/feature segmentation, and integration bundles within AppDirect's broader ecosystem. 
• Drive platform value metrics: Own the KPIs that demonstrate Firstbase's worth to customers and to AppDirect retention, expansion revenue, usage depth, NPS—and build product capabilities that directly move these numbers.
• Lead cross-functional transformation initiatives: Partner with engineering, design, operations, product marketing, sales channel, and internal teams to identify and execute on the highest-leverage opportunities for platform improvement, balancing quick wins against foundational investments.
• Make data-informed decisions: Leverage metrics, feedback, and operational insights to guide product priorities and validate impact.
• Engage cross-functionally: Work closely with Sales, Customer Success, Finance and other internal teams to align priorities and ensure organizational readiness for launches.
• Enhance the logistics journey: Deliver net-new capabilities that strengthen the B2B and B2B2C experience, incorporating elements of asset management where they intersect with logistics workflows.
• Collaborate with external partners: Engage with logistics vendors as needed to support process improvements and technology integrations.
  
  

 What we are looking for

• 7+ years of Product Management experience with a track record of owning complex, high-impact workflows end-to-end
• Proven success in delivering measurable outcomes based on new feature iteration and delivery inside an existing platform.
• Ability to translate complex customer wants into fully developed product solutions.
• Experience in fast-paced SaaS or marketplace environments with the ability to ramp quickly
• Strong technical fluency, comfortable reading API documentation, understanding data flows, and collaborating closely with engineers
• Data-driven decision-making skills, leveraging analytics and feedback loops to inform priorities
• Excellent collaboration skills and proven ability to partner with operations teams and cross-functional stakeholders
• Customer experience mindset with a passion for improving user journeys while driving operational efficiency
• Familiarity with warehouse management systems or other Ops tooling is a bonus
• Bilingualism in spoken and written communication is essential
  
  

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#li-remote 

#LI-Remote

#LI-KE1

The OTE range for this role is CAD $80,000 - $120,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

The OTE range for this role is CAD $80,000 - $120,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

The OTE range for this role is CAD $80,000 - $120,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

The OTE range for this role is CAD $80,000 - $120,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As our Sales Compensation Analyst, you’ll play a key role in ensuring our sales team is recognized and rewarded accurately for their impact. You’ll support the full commissions process - from plan setup to payout - ensuring accuracy, timeliness, and a smooth experience for our sellers.

Reporting to the Sales Compensation Lead and partnering with a Senior Sales Compensation Analyst, you’ll collaborate across Finance, GTM Strategy, Revenue Operations, and Sales to streamline processes, enhance reporting, and scale our compensation infrastructure as we grow. If you’re a detail-oriented, analytical problem-solver who loves improving systems and supporting high-performing teams, this is the role for you.

What you’ll do:

• Prepare, review, and distribute monthly commission statements in our Commissions software CaptivateIQ with precision and transparency.
• Partner closely with the Revenue Operations and Go to Market teams to ensure data accuracy and consistency.
• Build and maintain new compensation plans within CaptivateIQ, aligning with company policies and sales goals.
• Continuously enhance and scale compensation processes to support business growth.
• Monitor data integrity and troubleshoot discrepancies.
• Deliver ad-hoc reports & analyses to support Sales Leadership and other stakeholders.
• Manage inquiries from sales reps with professionalism and efficiency, ensuring clarity and trust in the process.

About you:

• Bachelor in Finance, Business Technology Management, Statistics, Mathematics, Computer Science, or any other related fields.
• 1-2 years of experience in sales compensation, finance, data analytics, or a similar field in a fast-paced environment.
• Salesforce proficiency is  an asset.
• Experience with commission automation software preferred; familiarity with CaptivateIQ is a plus.
• Known for your accuracy, analytical mindset, and obsession with clean data.
• Advanced skills in Excel or Google Sheets.
• Clear and confident communicator, both written and verbal.
• Highly organized, dependable, and capable of managing multiple priorities with ease.
• Curious, proactive, and eager to contribute to a culture of continuous improvement.
• Proactive in exploring and applying AI tools to streamline processes, automate workflows, and improve analytical efficiency

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As our Sales Compensation Analyst, you’ll play a key role in ensuring our sales team is recognized and rewarded accurately for their impact. You’ll support the full commissions process - from plan setup to payout - ensuring accuracy, timeliness, and a smooth experience for our sellers.

Reporting to the Sales Compensation Lead and partnering with a Senior Sales Compensation Analyst, you’ll collaborate across Finance, GTM Strategy, Revenue Operations, and Sales to streamline processes, enhance reporting, and scale our compensation infrastructure as we grow. If you’re a detail-oriented, analytical problem-solver who loves improving systems and supporting high-performing teams, this is the role for you.

What you’ll do:

• Prepare, review, and distribute monthly commission statements in our Commissions software CaptivateIQ with precision and transparency.
• Partner closely with the Revenue Operations and Go to Market teams to ensure data accuracy and consistency.
• Build and maintain new compensation plans within CaptivateIQ, aligning with company policies and sales goals.
• Continuously enhance and scale compensation processes to support business growth.
• Monitor data integrity and troubleshoot discrepancies.
• Deliver ad-hoc reports & analyses to support Sales Leadership and other stakeholders.
• Manage inquiries from sales reps with professionalism and efficiency, ensuring clarity and trust in the process.

About you:

• Bachelor in Finance, Business Technology Management, Statistics, Mathematics, Computer Science, or any other related fields.
• 1-2 years of experience in sales compensation, finance, data analytics, or a similar field in a fast-paced environment.
• Salesforce proficiency is  an asset.
• Experience with commission automation software preferred; familiarity with CaptivateIQ is a plus.
• Known for your accuracy, analytical mindset, and obsession with clean data.
• Advanced skills in Excel or Google Sheets.
• Clear and confident communicator, both written and verbal.
• Highly organized, dependable, and capable of managing multiple priorities with ease.
• Curious, proactive, and eager to contribute to a culture of continuous improvement.
• Proactive in exploring and applying AI tools to streamline processes, automate workflows, and improve analytical efficiency

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

About the Team

DoorDash is looking for top talent to play a pivotal role in growing our Canadian Enterprise Restaurants business!  This is an exciting opportunity for people who are excited about joining a fast-paced, start-up company, and play a pivotal role in growing DoorDash’s Canadian business.  Join our never-ending pursuit to further power economies in Canada and across the globe today!

About the Role

We are looking for a top-performing Enterprise Account Executive to help us land new partnerships and expand existing ones from among the top restaurant brands in Canada.  The ideal candidate will have a proven track record of success in sales, experience with (or a curiosity for) the Restaurant industry, and a natural motor for developing business.  You will develop winning proposals that maximize performance for both DoorDash and our restaurant partners, by collaborating with our cross functional partners and working directly with our Engagement Managers to identify opportunities to deepen and/or optimize existing partnerships.

You're excited about this opportunity because you will…

• Collaborate to Win. To successfully close on new business opportunities, you will work with our cross functional partners, including Finance, Selection, Merchant S&O, Marketing, and Ads & Promos to develop winning proposals that maximize performance for both DoorDash and our restaurant partners.
• Be an Owner. You will own the entire sales cycle from end to end for assigned opportunities, from insight through close, and lead internal and external communications as you go such that both the merchant and DoorDash are set up for success as the partnership moves into execution.
• Lead with Data. Both internally and externally, our partners are committed to data-based decision making, and to influence those decisions, you will develop and communicate strong business cases to effectively demonstrate growth potential.
• Seek Out New Opportunities. You will work directly with our Engagement Managers to deepen and/or optimize existing partnerships by converting insight to opportunity, and prospect off platform brands to help build pipeline for net new partners.

We're excited about you because you are… 

• Sales minded. You have experience independently owning sales conversations, building pipeline, and upselling.  You are a negotiator, having the ability to influence the decision making process and communicate opportunities for incremental value.
• Relationship-focused. You can influence and motivate people at all levels across a variety of job functions. You can navigate a geographically distributed team and remotely liaise with central functions. You can see the world from both the DoorDash and Merchant POV, and understand how to find the common ground. 
• Agile. You can multi-task and manage through occasionally competing or shifting priorities, inherent to a fast-paced, start up culture.  Organization is key, and you like rolling up your sleeves and getting to the lowest level of detail as much as you love the big picture.
• Build with AI: You experiment with AI tools and ship practical workflows (automation, data enrichment, internal tools) - not just prompt writing - and can translate messy business problems into reliable, repeatable systems
• Technical.  You have knowledge of Excel (Can maintain complex spreadsheets). You navigate sales tools with ease (Salesforce, Outreach, Google Apps)
• Biased for Action. You have high standards and move both quickly and accurately; you hold a high bar from your contributions and those of the people you work with

Qualifications

• 4+ years of experience in management consulting, investment banking, client success, account management, or sales
• Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced excel skills required)
• Expert communication and interpersonal skills

Nice to Haves

• Bilingual (proficiency in English and French) 
• High growth or early-stage startup experience
• Experience with marketplaces, operations, logistics or unit economics
• Experience with SQL

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

The Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.

What you’ll do:

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

About you:

• 3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
• Background in manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
• Comfortable multi-tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

Bonus if you have:

• Prior consulting and/or sales experience.
• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with ERP, CMMS or facility operations software.
• Experience working in a manufacturing facility.
• Ability to perform in a remote work setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent to match.

As such, we’re hiring an Acquisition Lead to own and optimize our inbound growth engine across paid and organic channels, reporting to the VP of Growth Marketing & Strategy. You will lead a group of seasoned performance marketers and be accountable for pipeline, operational efficiency, and forecast accuracy.

Your mandate is simple:

• Build a scalable, AI-native acquisition engine that drives predictable, revenue-efficient pipeline growth.
• Allocate capital with precision, continuously optimizing for pipeline, CAC, and long-term return.

What you’ll do:

• Revenue & Performance Ownership

• Own inbound pipeline and multi-quarter growth forecasting, grounded in conversion, velocity, and revenue assumptions.
• Deliver performance predictability — proactively managing variance, efficiency, and capital allocation.

• Leadership & Standards
  • Lead and elevate senior performance marketers by setting uncompromising standards for rigor, accountability, and strategic clarity.
  • Design structured planning, experimentation, and review cadences that eliminate siloed optimization and drive portfolio-level thinking.
• Operational Discipline
  • Implement documented channel strategies, revenue-linked scorecards, and defined experimentation frameworks before scaling spend.
  • Ensure clean attribution alignment, executive-ready reporting, and decisions grounded in measurable business impact, not channel optics.
• Channel & Portfolio Mastery
  • Maintain deep fluency across Paid Search, Paid Social, SEO/GEO, and cross-channel budget modeling, with the ability to audit, diagnose, and reset strategy when needed.
  • Optimize at the portfolio level, balancing efficiency curves and incremental return across channels.
• AI as Competitive Advantage
  • Build AI-enabled workflows that materially improve velocity, insight generation, forecasting accuracy, and operator leverage.
  • Use AI to increase experimentation speed and performance efficiency, not as embedded infrastructure.

About you:

• 7+ years in B2B acquisition/performance marketing (SaaS preferred).
• 2+ years managing performance marketing teams.
• Demonstrated success scaling inbound pipeline with multi-million dollar budgets.
• Deep expertise across Google Ads, LinkedIn, paid social, and SEO.
• Demonstrated experience scaling pipeline efficiently (not just traffic).
• Strong analytical capabilities (Excel/Sheets proficiency required).
• Experience with BI/reporting tools (Tableau, Looker, etc.).
• Strong understanding of attribution models and funnel metrics.
• Clear track record of experimentation and iterative optimization.
• You’ve thrived in demanding environments with outsized impact and have experienced what great execution looks like at speed.
• AI Fluency (Required)

• Daily user of AI tools (ChatGPT, Claude, Perplexity, etc.).
• Experience applying AI to creative generation, data analysis, or workflow automation.
• Strong prompting skills and ability to QA AI outputs.
• Bias toward automation and operational leverage.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

TITRE DU POSTE: Responsable des visuels

Objectif du rôle:

Le Responsable des visuels est chargé de réaliser les ventes du magasin et de maximiser la rentabilité par le biais de la mise en marché volet

visuel, en partenariat avec le Responsable des ventes et des visuels. Le Responsable des Visuels travaille en étroite collaboration avec le

Responsable des opérations et le Responsable visuel pour initier, déléguer le travail et fournir un retour d'information à l'équipe afin d'obtenir

des résultats optimaux en soutenant l'ensemble des opérations du magasin.

Leader visuel

• Gérer l'exécution des principales fonctions opérationnelles, notamment l'expédition, la réception et le traitement, les transferts

inversés, la récupération de la surface de vente, le réapprovisionnement de la surface de vente au cours de la journée, les mises à jour

de la surface de vente et la gestion de l'approvisionnement.

• Maintenir la présentation stratégique des produits et la mise en marché en assurant la récupération des produits, le

réapprovisionnement, le déstockage et en apportant des modifications au visuel de la mise en marché conformément aux directives

et en partenariat avec le responsable visuel.

• Planifier efficacement les changements dans les espaces visuels avec l'équipe de direction en gérant les salaires et en adaptant la zone

et le support visuel aux besoins de la Société.

• Exécuter et maintenir la direction visuelle, de la planification à l'exécution, afin de répondre aux attentes de la Société, aux budgets

et aux délais.

• Utilise les outils de reporting en partenariat avec la direction pour identifier les opportunités commerciales en matière de placement

des produits, d'équipement et de niveaux des inventaires. Apporte les modifications nécessaires.

Chef d'entreprise

• Travailler en partenariat avec le Responsable des opérations et des visuels pour gérer les rapports, les budgets, les dépenses, le

contrôle des stocks, les fournitures, les relations avec les fournisseurs, la technologie et les installations afin d'assurer le maintien et

l'optimisation de l'activité.

• Faire preuve d'un grand sens des affaires en exploitant les mesures pour soutenir les stratégies commerciales.

• Se déplacer de manière dynamique dans les magasins pour évaluer et satisfaire les besoins de la Société, de l'équipe et des clients.

Chef du personnel

• Montrer l'exemple et inspirer le personnel dans les opérations quotidiennes et l'expérience des clients.

• Travailler en partenariat avec la direction pour encadrer, guider et orienter les associés ; être responsable du recrutement et du

développement des talents.

• Utiliser les outils de performance de la Société pour évaluer chaque associé des opérations et fournir un retour d'information constant

afin de stimuler la croissance et l'amélioration individuelles en partenariat avec le responsable du magasin.

Partenaire commercial

• Collaborer avec le responsable des opérations pour assurer une formation transversale, et avec le responsable des ventes et des

services pour s'assurer que l'activité est bien exécutée.

• Exécuter des directives, des projets et des initiatives axés sur les opérations au niveau de la Société, en partenariat avec le responsable

des opérations et du visuel (par exemple, du CCN).

• Ouvrir et fermer le magasin conformément aux normes visuelles.

Responsable des visuels Qualifications :

• 2+ ans d'expérience professionnelle dans un environnement de vente centré sur le client.

• Capacités de leadership avérées démontrant une excellente prise de décision.

• Valorise le retour d'information, est réceptif au retour d'information et désireux d'en fournir.

• Très énergique, optimiste et enthousiaste, capable d'allier plaisir et travail.

• Motivé et désireux d'obtenir des résultats et d'exceller individuellement et en équipe.

• Excellentes compétences en matière de communication interpersonnelle et écrite.

• S'aligner sur les valeurs d'Alo et les incarner.

• Être en mesure de soulever, de pousser, de porter ou de déplacer d'une autre manière des objets pesant jusqu'à 50 livres

• Être en mesure de soulever, de se pencher, de s'agenouiller, de grimper, de ramper et/ou de se tordre, et de monter/descendre une

échelle en toute sécurité

• Être en mesure de se tenir debout et de se déplacer pendant toute une période de travail.

Responsable visuel Calendrier :

Le poste de Responsable des visuels est à temps plein et nécessite 32 à 40 heures par semaine pour répondre à la description du poste telle

qu'elle est énoncée ci-dessus. Afin d'établir un emploi du temps équilibré qui réponde aux besoins de la Société et de nos équipes, nous attendons

de tous les employés à temps plein qu'ils soient disponibles pour les ouvertures, les fermetures et les week-ends.

En tant qu'employeur souscrivant au principe de l'égalité des chances, Alo n'exerce aucune discrimination à l'encontre des candidats ou des

employés en raison de la race, de la couleur, des croyances, de la religion, du sexe, de l'origine nationale, du statut de vétéran, du handicap, de

l'âge, de la citoyenneté, de la situation matrimoniale ou du partenariat domestique/civil, de l'orientation sexuelle, de l'identité ou de l'expression

de genre ou de tout autre statut ou condition protégé par la législation fédérale, étatique ou locale applicable.

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO's guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As our first dedicated Solutions Architect for Integrations, you'll sit at the intersection of Sales and our post-sales Integrations team, ensuring every customer commitment is technically sound before a contract is signed. You'll be the person who turns vague integration requirements into clear, scoped blueprints that the implementation team can execute on day one.

What you’ll do: 

• Partner with Account Executives in pre-sales cycles to uncover technical and operational pain points related to asset management, and maintenance support.
• Lead technical discovery conversations with prospects to understand their ERP, CMMS, EAM, and other enterprise systems that need to connect to MaintainX.
• Produce clear integration scope documents, data-flow diagrams, and effort estimates that serve as the authoritative handoff artifact to the post-sales team.
• Build and maintain a library of repeatable integration patterns, pre-built assets, and reference architectures to accelerate future deals.
• Represent integration feasibility and complexity in deal review and pricing conversations, flagging risk proactively to Sales leadership.
• Collaborate closely with the post-sales Integrations team to refine scoping templates based on what succeeds (and fails) in delivery, and communicate the upcoming pipeline. 
• Deliver live demos and proof-of-concept integrations to prospects when required.
• Collaborate with Product, Engineering, Legal, and Product to advocate for prospect needs, accelerate deal velocity, and refine value messaging.

About you:

• 4+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role.
• Deep familiarity with REST APIs, webhooks, OAuth, and modern integration patterns.
• Extensive hands-on knowledge of APIs, data flows, and systems architecture working across engineering teams and business stakeholders.
• Experience with iPaaS platforms (Workato, Boomi, MuleSoft, Zapier, or similar).
• Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows.
• Experience with enterprise systems like ERP or EAM systems (SAP, Oracle, IBM Maximo, Infor, etc.).
• Proven ability to scope technical work and translate it into effort estimates.
  
  

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As our first dedicated Solutions Architect for Integrations, you'll sit at the intersection of Sales and our post-sales Integrations team, ensuring every customer commitment is technically sound before a contract is signed. You'll be the person who turns vague integration requirements into clear, scoped blueprints that the implementation team can execute on day one.

What you’ll do: 

• Partner with Account Executives in pre-sales cycles to uncover technical and operational pain points related to asset management, and maintenance support.
• Lead technical discovery conversations with prospects to understand their ERP, CMMS, EAM, and other enterprise systems that need to connect to MaintainX.
• Produce clear integration scope documents, data-flow diagrams, and effort estimates that serve as the authoritative handoff artifact to the post-sales team.
• Build and maintain a library of repeatable integration patterns, pre-built assets, and reference architectures to accelerate future deals.
• Represent integration feasibility and complexity in deal review and pricing conversations, flagging risk proactively to Sales leadership.
• Collaborate closely with the post-sales Integrations team to refine scoping templates based on what succeeds (and fails) in delivery, and communicate the upcoming pipeline. 
• Deliver live demos and proof-of-concept integrations to prospects when required.
• Collaborate with Product, Engineering, Legal, and Product to advocate for prospect needs, accelerate deal velocity, and refine value messaging.

About you:

• 4+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role.
• Deep familiarity with REST APIs, webhooks, OAuth, and modern integration patterns.
• Extensive hands-on knowledge of APIs, data flows, and systems architecture working across engineering teams and business stakeholders.
• Experience with iPaaS platforms (Workato, Boomi, MuleSoft, Zapier, or similar).
• Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows.
• Experience with enterprise systems like ERP or EAM systems (SAP, Oracle, IBM Maximo, Infor, etc.).
• Proven ability to scope technical work and translate it into effort estimates.
  
  

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As a Style Advisor, you have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about dressing people. You have an opinion and share that with others through genuine and straight to the point communication. Style Advisors are excited to build relationships and have a personal approach to each interaction.

What you will do: 

• Successfully participate in a multi-layered training cycle to develop your expertise and skillset aligning with brand expectations
• Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products
• Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics
• Building relationships to increase client’s loyalty by utilizing Suitsupply’s Radically Personal program 
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Performing other duties assigned by store leadership team

Who you are:

• Previous experience in sales, hospitality, and/or service
• Genuine interest in fashion and styling
• Professional verbal and written communication skills
• Performs successfully in a team-based culture
• Flexible work schedule, including nights, weekends, and holidays

What you will get: 

• Competitive salary, plus a lucrative commission structure
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and a generous employee discount
• Opportunity to build a career with a leading global fashion brand
• Opportunity to travel to other stores and abroad

Salary Band: $17 - $22/hourly

About Behavox

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service.

At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems.

Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot.

Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo.

About the Role

As a Marketing Events Manager 3, you will lead the strategy, planning, execution and optimisation of global third-party and company-owned events that drive pipeline growth, accelerate revenue and strengthen brand authority. Reporting to the Head of Marketing Programmes (Events), this role operates with significant autonomy and contributes directly to regional and global marketing strategy. This is not a purely executional position; it requires strong commercial judgement, cross-functional leadership and a clear focus on measurable business impact.

You will own the strategic development of Behavox’s event portfolio by researching, evaluating and prioritising industry conferences and sponsorship opportunities aligned to our ideal customer profile and revenue objectives. You will build and manage annual and quarterly event roadmaps tied to pipeline targets, while forecasting and controlling budgets to ensure maximum return on investment.

In addition to third-party events, you will design and scale company owned experiences, including executive roundtables, client forums and flagship gatherings. These initiatives will strengthen customer engagement, elevate brand perception and create differentiated market positioning. You will be responsible for building scalable playbooks that ensure repeatable success across regions.

This role also serves as a central connector across Marketing, Sales, Product Marketing, Customer Success, Finance, Legal and Leadership. You will align messaging, coordinate activation strategies, manage vendor relationships and ensure seamless execution from pre-event planning through to post-event follow-up. Establishing clear success metrics - including meetings secured, MQLs, SQLs, pipeline influence and revenue attribution - will be critical, as will continuously analysing performance data to refine and optimise strategy.

Global travel will be required as necessary to support high-impact initiatives.

What You'll Bring

• Global B2B event planning and execution within enterprise SaaS, fintech, or high-growth technology environments.
• Revenue marketing strategy, including pipeline generation, acceleration, and attribution modelling.
• Event operations management, including logistics planning, vendor oversight, and risk mitigation.
• Commercial contract negotiation, budget forecasting, and financial management for multi-region initiatives.
• Cross-functional stakeholder management within complex, matrixed organisations.

What You'll Do

• Independently plans and delivers complex global events end-to-end within a team structure, managing timelines, logistics, vendors, and stakeholders.
• Develops and executes event strategies aligned to pipeline and revenue targets, ensuring measurable ROI.
• Negotiates and manages event and vendor contracts while maintaining budget control and cost efficiency.
• Designs and implements structured activation plans (pre-event, on-site, post-event) to maximise pipeline creation and acceleration.
• Produces detailed performance reporting and post-event analysis to continuously optimise strategy and execution.

What We Offer

• The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies.
• A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence.
• A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families.
• Modern, comfortable offices, with an expectation of working from the office 2 days per week, reflecting our belief in strong in-person collaboration.
• A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance.

About Our Process
We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment. 

During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies.

The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.

Please note that:

• We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process 
• Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

We’re seeking a proactive, detail-oriented Assistant Workplace Manager to drive seamless daily operations and deliver an exceptional employee experience. This role partners closely with internal teams, vendors, and building management to ensure a safe, efficient, and engaging workplace. The position is based on-site and reports to the Workplace Manager.

Key Responsibilities

Workplace Operations & Experience

• Oversee front desk operations, including management of reception services
• Support employee experience initiatives such as wellness programs, workshops, and in-office amenities
• Support the Catering & Events Specialist with event execution as needed (set up/tear down of large-scale events)
• Act as a primary point of contact for employee workplace requests and inquiries
• Maintain high standards for office presentation, amenities, and overall environment
• Assist with onboarding and offboarding processes
• Provide ad hoc support to the Catering Team for office food program

Facilities & Vendor Management

• Occasional flexibility required for on-call support, as well as early morning or evening work related to projects and installations.
• Coordinate with building management, security, cleaning, and maintenance vendors
• Manage and track maintenance requests, including HVAC, lighting, and plumbing
• Support workplace related construction and renovation projects in partnership with project managers
• Monitor workplace related budgets and expenses

Space & Workplace Planning

• Support office space planning, seating arrangements, and internal moves
• Maintain accurate space management systems and workplace data
• Review capacity and utilization data to optimize workspace efficiency

Safety & Compliance

• Support emergency preparedness programs, including fire drills and evacuation procedures
• Assist with badge access control management and reporting
• Ensure workplace policies and procedures are up to date and followed

Administrative & Team Support

• Provide administrative and operational support to the Workplace team
• Assist in developing and improving workplace processes and standard operating procedures
• Support internal communications related to office operations and building updates
• Contribute to workplace reporting, surveys, and continuous improvement initiatives

Qualifications

• 5+ years of experience in workplace operations, facilities, or office management
• Strong organizational and multitasking skills with attention to detail
• Demonstrates strong initiative and proactively identifies opportunities to improve workplace operations and employee experience
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience working with vendors and cross-functional teams
• Proficiency in workplace tools and systems is an asset (ServiceNow, SharePoint, Slack, Excel, Building Management Ticketing Systems, Access Management Systems, etc.)
• Bilingual in English/French, with strong written and verbal communication skills.
• Bachelor’s degree or equivalent higher education qualification

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

[#LI-KS1] 

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world.  We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. 

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. 

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.  DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.  

Our Real-time Strategy team at the Montreal office is looking for a highly motivated and passionate individual to work the European trading session to help develop trading strategy that will allow us to capture and monetize market-moving events. To this end, you will work alongside a small team to provide insight and help flesh out new opportunities. In this role you will be required to support the European Market hours.

If you wish to be part of a dynamic company that values and recognizes your skills, ambition and ideas, you’ll have:

• A passion for the field of geopolitics and finance
• A Bachelor’s degree in Economics, Finance, Political Science or any related program
• Strong organizational skills and close attention to detail
• A willingness to learn and an ability to adapt to constantly evolving demands
• A creativity and drive to help improve our processes and trading methodologies
• Excellent written and oral communication skills

As a Real-time Market Strategist for DRW, here are somethings you will focus on:

• Use available resources and extensive research to distil “market sentiment”
• Help analyze and make sense of seemingly unrelated events
• Use the insight gleaned to develop strategy allowing traders to monetize market events
• Bring fresh ideas and approach to help refine existing practices and seek out new opportunity

What DRW Montreal has to offer you:

• Recognized as one of Canada’s Best Employers for the past 8 years
• Committed to continuous learning & development
• Industry leading benefits package and perks
• Focused on employee well-being and work-life balance
• Community initiatives, volunteer program and opportunities for giving back

Find out more about all of our perks & benefits at: https://drw.com/work-at-drw/montreal-benefits

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

#LI-KS1

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the engineering talent to match.

About the Role:

MaintainX is building a dedicated Billing team from the ground up to automate the full order-to-cash pipeline and replace years of organic growth with a reliable, auditable billing platform. You'll be one of the first developers on this team, owning the systems that power every revenue-generating interaction — from a sales rep closing a deal to an enterprise customer going live without a single manual step. You'll work closely with Finance, RevOps, and Product to define the data contracts and reliability standards the business depends on. This is a high-ownership role: the billing infrastructure you design underpins every dollar of ARR MaintainX generates.

What You'll Do:

• Architect and build a new billing service from the ground up, establishing the foundation for a scalable, provider-agnostic platform designed to grow with the business
• Build the order-to-cash automation pipeline end-to-end: from deal close to contract to provisioning to invoicing to payment collection, eliminating manual steps for every new enterprise contract
• Architect a unified entitlement service that streamlines feature enablement directly based on subscription information
• Drive consolidation of a product catalog
• Set the reliability bar across all billing integrations: idempotency, dead-letter queues, structured audit logs, and circuit breakers for every critical billing state transition
• Participate in an on-call rotation for billing and payment-critical infrastructure
• Work across our stack (TypeScript, React, React Native, Node.js, and GraphQL) - Web & Mobile
• Work with the team to build, maintain and optimize product features that focus on how our users best collaborate with one another
• Actively own team features or systems and define their long-term health, while also improving the health of surrounding systems
• Mentor other developers and deeply review code
• Improve software development standards, tooling and processes & bring best practices in planning, developing, testing and deploying industry compliant code

About You:

• Deep expertise in TypeScript and Node.js, with a record of building and maintaining production-grade backend services
• Experience designing event-driven or webhook-based systems — you understand idempotency, failure modes, and retry strategies intuitively
• Comfort working in complex, high-stakes codebases — you can extend safely, identify root causes rather than workarounds, and leave systems more maintainable than you found them
• Systems-level thinking: you can trace a billing event end-to-end across multiple systems and identify exactly what broke

Nice to Have:

• Prior experience with billing, subscription management, or payment platforms
• Familiarity with ERP or contract lifecycle management systems
• Experience with multi-region SaaS architecture or data isolation requirements

What’s In It for You:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role

We're looking for a Lead Talent Acquisition Partner to run EPD (Engineering, Product, Design) recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Engineering, Product, and Design - three of our highest-priority functions as we scale.

What You'll Do

• Own 10–15 active EPD requisitions at a time, moving candidates through stages with 48-hour SLAs and presenting a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior technical talent through LinkedIn Recruiter, Gem, JuiceBox, direct outreach, referrals, and events - building pipelines before reqs are even opened.
• Run structured intake meetings with engineering managers and product leads to sharpen role scope, levelling, and interview design before the first candidate is touched.
• Maintain a data-driven pipeline review in partnership with EPD leadership — tracking pass-through rates, stage conversion, and sourcing yield on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation — hands-on-keyboard, not delegated.
• Integrate CodeSignal assessments into engineering searches, calibrating technical screens and tracking completion rates so results feed consistently into hiring decisions.
  

What You Bring

• 5+ years of full-cycle technical recruiting, with meaningful depth on engineering roles at staff-level and above
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've operated in a fast, high-volume environment
• Hands-on ATS expertise — Ashby, Greenhouse, or Lever — including job configuration, scorecard design, and pipeline reporting
• Proven track record closing senior technical candidates: staff engineers, senior PMs, senior designers
• Data-driven operating style — you run your pipeline from a dashboard, not a gut feeling
• Ability to manage 10+ concurrent searches without letting candidates go cold
  

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Concevoir et bâtir des solutions axées sur l’IA qui propulsent la prochaine génération de plateformes d’entreprise intelligentes.

Le poste

À titre d’ingénieur en IA, vous concevrez et développerez des solutions axées sur l’IA qui améliorent les plateformes numériques et permettent une prise de décision intelligente dans les environnements d’entreprise. En vous appuyant sur votre solide expérience en ingénierie logicielle, vous appliquerez des approches modernes en IA pour créer des systèmes évolutifs, adaptables et performants. Vous travaillerez en étroite collaboration avec des équipes interfonctionnelles, notamment Produit, Architecture et Ingénierie, afin de livrer des solutions innovantes alignées sur les besoins des clients.

Ce que vous ferez

• Concevoir et développer des applications et des services axés sur l’IA, en mettant à profit votre expertise de base en ingénierie logicielle
• Appliquer des approches modernes en IA/AA pour améliorer les capacités des systèmes et permettre l’automatisation intelligente
• Collaborer avec des équipes interfonctionnelles pour aligner les solutions d’IA sur les exigences commerciales et opérationnelles
• Contribuer à la conception des systèmes, à l’architecture et à l’intégration des composants d’IA dans les plateformes d’entreprise
• Soutenir l’amélioration continue par l’expérimentation, les tests et l’optimisation des performances des solutions d’IA

Ce que nous recherchons

• 5 à 8 ans d’expérience en développement logiciel dans divers langages de programmation modernes
• Transition démontrée vers la conception et le développement axés sur l’IA, avec application des concepts d’IA/AA à des solutions concrètes
• Solide compréhension des principes de conception axés sur l’IA et du développement de systèmes évolutifs
• Capacité à évaluer et à appliquer les technologies appropriées en fonction du contexte du problème
• Excellentes aptitudes en communication et capacité à collaborer avec des équipes techniques et non techniques

Atouts supplémentaires

• Expérience de travail avec des plateformes infonuagiques (p. ex., Azure) pour le déploiement de solutions d’IA
• Connaissance des pratiques MLOps et de la gestion du cycle de vie des modèles d’IA
• Expérience d’intégration de solutions d’IA dans des environnements d’entreprise ou de services financiers
• Expérience en ingénierie des données, en pipelines de données ou en traitement de données à grande échelle
• Compréhension de l’IA responsable, de la gouvernance des modèles et des pratiques éthiques en matière d’IA
• Maîtrise du français et de l’anglais
• Étant donné que la majorité de nos clients et collègues sont situés à l’extérieur du Québec et du Canada, des exigences linguistiques particulières peuvent s’appliquer et une maîtrise professionnelle de l’anglais est requise.

Pourquoi rejoindre Capco

• Livrer des solutions technologiques à fort impact pour des institutions financières de premier ordre
• Travailler dans une culture de consultation collaborative, horizontale et entrepreneuriale
• Accéder à de la formation continue, à de l’apprentissage et à des certifications de l’industrie
• Faire partie d’une équipe qui façonne l’avenir des services financiers numériques
• Aider à façonner l’avenir de la transformation numérique dans les services financiers et l’énergie.

Utilisation de l’intelligence artificielle dans l’acquisition de talents

Chez Capco, nous utilisons des outils d’intelligence artificielle (IA) pour soutenir et améliorer plusieurs volets de l’acquisition de talents. Cela inclut l’utilisation de fonctions compatibles avec l’IA dans LinkedIn pour aider à repérer des candidats potentiels, accélérer les communications de recrutement courantes comme les courriels et créer des offres d’emploi convaincantes, alignées sur la marque et reflétant avec exactitude les exigences du poste, ainsi que des applications de planification par IA pour améliorer l’efficacité de la coordination des entrevues.

L’IA est utilisée uniquement comme outil de soutien. Toutes les décisions d’embauche sont prises par les équipes d’acquisition de talents et de recrutement.

Pourquoi ce poste est ouvert

Nous recrutons actuellement pour ce poste en raison d’un poste vacant existant ou nouvellement créé au sein de notre organisation. Ce poste est ouvert dans le cadre de nos besoins opérationnels continus, et nous examinons activement les candidatures afin de pourvoir ce poste avec une personne qualifiée qui pourra avoir un impact immédiat.

Nous offrons un ensemble d’avantages concurrentiel et axé sur les personnes, conçu pour soutenir tous les aspects de votre vie :

Avantages

• Couverture d’avantages complète – Assurance santé, vie et invalidité payée à 100 % par l’entreprise, en vigueur dès le premier jour d’emploi
• Régime d’épargne-retraite – Régime enregistré d’épargne-retraite (REER) avec option de cotisation de contrepartie de l’employeur
• Soins de santé virtuels – Programme payé par l’entreprise offert à tous les employés et à leurs personnes à charge/conjoints
• Programme d’aide aux employés et à leur famille (PAEF) – Services de soutien payés par l’entreprise pour les employés et leurs personnes à charge/conjoints
• Cadeau pour nouveau parent – Cadeau offert par l’entreprise pour célébrer l’arrivée d’un nouvel enfant
• Soutien au mieux-être – Remboursement des frais de conditionnement physique pour favoriser la santé et le bien-être
• Coach d’affaires dès le premier jour : Encadrement personnalisé en tête-à-tête pour soutenir l’évolution de carrière, accélérer le développement et aider à atteindre vos objectifs professionnels chez Capco.

L’inclusion chez Capco

Nous nous engageons à rendre notre processus de recrutement accessible et simple pour tout le monde. Si vous avez besoin d’un accommodement à n’importe quelle étape, faites-le-nous savoir — nous serons heureux de vous aider. Nous valorisons le point de vue et la contribution uniques de chaque personne. Chez Capco, nous croyons qu’être soi-même est votre plus grande force. Notre culture #SoyezVousMêmeAuTravail encourage l’individualité et la collaboration — un état d’esprit qui façonne la façon dont nous travaillons avec nos clients et entre nous chaque jour.

Transparence salariale

La fourchette salariale pour ce poste est indiquée ci-dessous. De plus, ce poste peut également être admissible à un paiement annuel de prime discrétionnaire/variable.

Capco s'engage à offrir une rémunération juste et équitable à son personnel. Nos politiques de rémunération et nos fourchettes salariales sont conçues pour permettre à nos employés de progresser dans la fourchette salariale à mesure qu'ils démontrent de solides performances et se développent dans leur rôle au fil du temps. Le salaire de base offert aux candidats retenus sera conforme à la fourchette salariale, et le placement variera en fonction de divers facteurs, y compris, mais sans s'y limiter, les connaissances, compétences, expérience et équité interne liées au poste.

CAD $118000 - CAD $152000

Design and build AI-first solutions that power the next generation of intelligent enterprise platforms.

The Role

As an AI Engineer, you will design and develop AI-first solutions that enhance digital platforms and enable intelligent decision-making across enterprise environments. Building on your strong software engineering background, you will apply modern AI approaches to create scalable, adaptable, and high-performing systems. You will work closely with cross-functional teams including Product, Architecture, and Engineering to deliver innovative solutions aligned to client needs.

What You’ll Do

• Design and develop AI-first applications and services, leveraging your core software engineering expertise
• Apply modern AI/ML approaches to enhance system capabilities and enable intelligent automation
• Collaborate with cross-functional teams to align AI solutions with business and operational requirements
• Contribute to system design, architecture, and integration of AI components into enterprise platforms
• Support continuous improvement through experimentation, testing, and performance optimisation of AI solutions

What We’re Looking For

• 5–8 years of software development experience across modern programming languages
• Demonstrated transition into AI-focused design and development, applying AI/ML concepts in real-world solutions
• Strong understanding of AI-first design principles and scalable system development
• Ability to evaluate and apply appropriate technologies based on problem context
• Strong communication skills with the ability to collaborate across technical and non-technical teams

Bonus Points For

• Experience working with cloud platforms (e.g., Azure) for AI solution deployment
• Familiarity with MLOps practices and lifecycle management of AI models
• Experience integrating AI solutions into enterprise or financial services environments
• Exposure to data engineering, data pipelines, or large-scale data processing
• Understanding of responsible AI, model governance, and ethical AI practices.
• Proficiency in French and English
• Given the majority of our clients and colleagues are located outside of Quebec and Canada, specific language requirements may apply and professional proficiency in English is required.
•  

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

Benefits

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment
• Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution
• Virtual Health Care – Company-paid program available to all employees and their dependents/partners
• Employee & Family Assistance Program (EFAP) – Company-paid support services for employees and their dependents/partners
• New Parent Gift – A company-sponsored gift to celebrate the arrival of a new child
• Wellness Support – Fitness reimbursement benefit to promote health and well-being
• Business Coach from Day 1: Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at Capco.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

#LI-hybrid