About the Team

The Merchant is at the core of DoorDash. The Merchant Team, one of the largest in the company, powers many facets of our business and is one of the primary drivers of growth and revenue. On the Merchant Strategy & Ops team, our mission is to have best-in class restaurant selection, build cutting edge services for our merchants to grow their business, and help our partners operate seamlessly.

About the Role

We are looking for an operator with a strong bias to action who loves using data and getting creative to solve problems. You’ll join our Merchant Selection team, where we operate relentlessly towards ensuring we strike the best possible deals with our merchants, to enable us to grow our restaurant selection in a sustainable manner. Specifically, you will take ownership of our Merchant Retention function. This role is critical in helping ensure DoorDash maintains the existing selection on our platform, by partnering closely with our account teams to drive value for both our merchants and DoorDash. You will size and model deal opportunities, develop new processes to predict and prevent churn, build compelling packages for our sales teams to pitch and will be responsible for making strategic tradeoffs to find the optimal investments for us to deploy. 

You’re excited about this opportunity because you will…

• Strategize – Devise and execute initiatives against the overall Selection strategy, focused on how we can get the most out of our agreements with merchants
• Optimize – Build the best merchant revenue engine so DoorDash continues to offer the highest quality selection for its customers and retain our merchants 
• Partner: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action. 

We’re excited about you because you have…

• 3+ years of experience in consulting, strategy, finance, analytics or business operations experience
• Financial modelling experience is required 
• A proven track record of analytical problem solving, managing cross-functional initiatives and stake-holders, and succeeding in a fast moving environment
• An analytical mindset and can deliver actionable recommendations out of complex datasets; SQL experience is preferred
• Bachelors Degree or higher

About the Team

Our Account Development team partners with merchants across Canada to unlock their full growth potential on DoorDash. Our mission is to give every merchant the tools to grow first-party sales, deliver standout guest experiences, and operate more efficiently. Backed by a powerful suite of products — including Drive On-Demand, Online Ordering, and more — we equip merchants to scale their business on their terms.

About the Role

We’re looking for driven sales professionals to join us as Associate Strategic Account Development Executives. This is a virtual-first, high-velocity sales role where you will introduce merchants to the DoorDash Commerce Platform, run product demos, and guide them through the full sales cycle—from initial outreach to signed agreement.

As part of this team, you’ll build deep product expertise, guide merchants through implementation requirements, and help them modernize their digital ordering experience. This team plays a critical role in scaling DoorDash’s next major product line.

You’ll report to a Strategic Account Development Manager and work primarily with the outbound Commerce Platform team.

This position is fully remote with minimal travel, and the majority of selling is done via cold outreach, outbound prospecting, and Zoom-based discovery and demos.

You’re excited about this opportunity because you will…

• Run a complete, fast-paced sales cycle, from cold outreach through signed contract and handoff to Implementation.
• Drive high-volume pipeline management across a large book of SMB accounts.
• Conduct virtual discovery, demos, and product recommendations tailored to merchant needs.
• Educate merchants on key components of the DoorDash Commerce Platform, including POS integrations, ordering channels, loyalty features, and data insights.
• Address technical and operational objections (e.g., integration capabilities, resource constraints, competing priorities).
• Act as a trusted advisor, helping merchants understand how Commerce Platform can grow revenue and improve operations.
• Partner with cross-functional teams—including Account Managers, Marketing, and Implementation—to ensure a smooth onboarding experience.
• Influence product adoption and play a key role in scaling DoorDash’s next major platform offering.

We’re excited about you because…

• You have 3+ years of closing experience in a high-velocity environment (less may qualify for President’s Club-level performers).
• You are a true hunter, with strong discovery skills and experience conducting outbound prospecting.
• You excel at explaining value propositions, handling objections, and guiding merchants through technical decision-making.
• You can manage a fast-paced pipeline and maintain exceptional organization across a high volume of active prospects.
• You’re comfortable selling SaaS solutions; restaurant tech experience is highly preferred.
• You demonstrate strong cross-functional communication and can collaborate with Account Managers and other stakeholders.
• You are proficient in: Salesforce, Zoom, Chorus, Outreach, Excel and data-driven storytelling
• You confidently lead client-facing conversations and navigate complex or multi-step negotiations.

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

As a Security Operations Engineer at Brex, you will focus on preventing, detecting and responding to security threats across Brex's corporate and cloud environments. You will use existing systems and develop tools to improve our security capabilities. Our team is responsible for functions across corporate security, detection & response and infrastructure security domains; and we perform systems engineering and automation to support those functions. 

Security Operations is part of our wider Trust & IT organization which means you will have the opportunity to work closely with Application Security, Corporate Engineering, GRC and IT and to improve security configurations, drive positive employee behaviors and generally work to prevent events from becoming incidents. You will also help build and maintain our team’s open source project Substation and have the opportunity to contribute to the Brex Tech Blog. You’ll be part of a team that actively contributes to the wider security community and has a commitment to mentorship and engineering excellence.

We’re looking for individuals with a strong background and interest in detecting, responding to, and resolving security incidents and security challenges. You should be comfortable dealing with lots of moving pieces, changing priorities, and new technologies, while having a keen eye for detail. Most importantly, you should be enthusiastic about working with a variety of backgrounds, roles, and people across Brex. Building a world-class financial service requires world-class security.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Work on a highly cross-functional team to prevent, detect and respond to security threats across Brex's corporate and cloud environments
• Perform security incident response, investigation, remediation, and documentation, participate in periodic threat hunting and security exercises
• Leading, scoping and building features, participate in designing, and maintaining tools and systems which support the team’s domains – corporate security, detection & response and infrastructure security 
• Collaborating and partnering with engineering and operations teams to drive remediation of security issues, while balancing prioritization of those security issues within SLA and teams’ respective backlogs
• Caring about secure system design, valuing building things correctly, an understanding of a MVP approach and an empathetic mindset when working with others

Requirements

• Bachelor’s degree in Computer Science, Engineering or related field OR equivalent training / fellowship OR 5+ years work experienceExperience working in a corporate security, detection & response or infrastructure security role with responsibilities for security alert triage and security incident response 
• Familiarity with CI/CD systems and DevOps workflows (e.g. Buildkite, Flux, Git, Terraform) in cloud environments (e.g. AWS, Azure, GCP)
• Experience with deploying and maintaining some of the security services and tools owned by the team (e.g. - SIEM, data pipelines, SOAR, domain monitoring, endpoint tooling, email protection tooling, cloud security tools)
• While not primarily a development role, the team develops and maintains tools written in Go and Python, so experience with coding is required
• You thrive in a collaborative environment filled with a diverse group of people with different expertise and backgrounds. We currently have around 30 nationalities represented with more than ½ the company working in a country different from the one they grew up in.

Bonus points

• Proficiency with Go and other programming languages 
• Experience with securing distributed systems in AWS, cloud and Kubernetes environments
• Contributions to the wider technical community (open source, public research, mentorship, community organizing, blogging, presentations, etc)

Compensation

The expected salary range for this role is $192,000 - $240,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

We are seeking a seasoned Manager of Revenue Accounting to be a key leader on the Global Controllership team. This role is responsible for owning the end-to-end revenue recognition function under ASC 606, partnering cross-functionally with Sales, Revenue Operations, Legal and FP&A. The Manager, Revenue Accounting plays a critical part in ensuring accurate financial reporting, strong internal controls, and compliance with accounting standards across multiple jurisdictions. The ideal candidate combines technical accounting expertise with strong leadership skills and thrives in a fast-paced, high-growth environment. 

This role is open to remote-applicants in Canada (in Provinces where we can hire legally). 

WHAT YOU’LL DO: 

• Own the monthly revenue close process, including preparation and review of journal entries for subscription, usage-based, and professional services revenue under ASC 606 
• Perform and review SSP (standalone selling price) analysis; oversee the SSP framework and allocation methodology for multi-element arrangements 
• Review and interpret non-standard customer contracts; work with Legal and Contract Operations to assess revenue impact and document technical accounting memos
• Partner with Billing and Order-to-Cash teams to ensure system data integrity in Salesforce, Nue, Zuora, and NetSuite 
• Ensure accuracy of revenue and expense recognition on contracts with partners.
• Support external audit procedures; serve as primary contact for revenue-related PBC requests and auditor inquiries 
• Drive continuous improvement in revenue accounting processes, controls, and system automation 
• Support the preparation of revenue-related disclosures in financial statements
• Develop, and update the company's Revenue Recognition Policy in response to new deal structures or business model changes 
• Manage intercompany revenue sharing and bundled sales 
• Develop training on revenue recognition rules, policies and practices to present to Sales and other departments within the organization 
• Manage direct reports including hiring selection, coaching, mentoring, development, performance management and all other people-management practices, including DE&I. 
• Track revenue sharing on projects with partners and related invoices
• Partner with the Finance team on strategic initiatives, system implementations, and other special projects as required.

WHAT YOU’LL NEED: 

• Bachelor's degree in Accounting, Finance, or related field; CPA designation is required
• 8+ years of progressive accounting experience, with at least 2 years focused on revenue accounting in a SaaS or technology company 
• Public accounting experience in the technology/software sector is preferred
• Deep working knowledge of ASC 606 and its application to complex SaaS arrangements (multi-element, variable consideration, contract modifications)
• Proficiency with NetSuite or comparable ERP; experience with Zuora, Salesforce CPQ, or similar billing platforms strongly preferred 
• Demonstrated ability to write technical accounting memos and communicate positions to auditors 
• Strong analytical skills and high attention to detail; able to manage competing month-end deadlines 
• Strong knowledge of internal controls and best practice accounting processes.
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals. 
• Play to Win: Capably delivers results through others, is good at establishing clear direction, and helps others achieve their best work. 
• Enablement: Challenges and supports others to create results while also developing new capabilities. 
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems, looking beyond the obvious to understand the root cause. 
• Influence: Asserts own ideas and persuades others, gaining support and commitment to mobilize people to take action. 

WHO YOU ARE: 

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. 
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. 
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. 
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. 
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. 
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. 
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. 
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

#LI-AA #LI-Remote 

Job Description

We are looking for a thoughtful, hands-on Manager to lead our Sales Development team. In this role, you will coach and develop a group of curious, motivated SDRs who are responsible for building qualified pipeline for the sales organization. You’ll guide their day-to-day execution, help refine our prospecting motions, and partner closely with Sales, Marketing, and Operations to align on strategy, messaging, and highest-value opportunities.

If you are passionate about coaching early-career sellers, optimizing prospecting strategies, and helping teams grow in a fast-paced startup environment, we’d love to talk to you.

Key Responsibilities

• Lead, coach, and mentor a team of Sales Development Representatives with clear goals, actionable feedback, and ongoing skill development.
• Become an expert in how Tailscale solves real customer problems, and train your team to articulate that value with clarity and confidence.
• Build, refine, and operationalize our prospecting playbook across inbound and outbound channels.
• Drive team performance through regular coaching sessions, call reviews, pipeline reviews, and weekly/monthly operational cadences.
• Partner closely with Sales, Marketing, RevOps, and Enablement to align ICP, improve lead quality, run campaigns, and accelerate pipeline creation.
• Own SDR KPIs: track performance, forecast pipeline creation, and use data to identify opportunities for conversion improvements.
• Recruit, onboard, and ramp exceptional SDR talent, helping them grow into future Account Executives or leaders at Tailscale.
• Foster an inclusive, collaborative, high-energy culture rooted in curiosity, accountability, and customer empathy.
• Represent the SDR team in cross-functional planning and help shape our go-to-market strategy as we scale.

What We Are Looking For

• 2+ years experience leading SDR or BDR teams in a B2B SaaS environment
• A track record of coaching SDRs, improving prospecting performance, and consistently meeting pipeline targets
• Experience in outbound and inbound prospecting motions across multiple segments and personas
• Strong written and verbal communication skills with the ability to break down complex ideas simply
• A data-driven mindset - comfortable using metrics, reporting, and tooling (Salesforce, Outreach, Gong, Sales Navigator, etc.) to guide decisions
• Ability to manage many activities and priorities simultaneously while keeping the team focused on what matters most
• A passion for coaching, developing future sales talent, and helping others succeed
• Willingness to travel 25% for industry events and team gatherings, with week-long quarterly stays in Vancouver during the first 2–3 quarters
• This role is based in Toronto (this role will be building out a new sales hub location of Tailscale) and is hybrid preferred (3 days/week in-office). #LI-Hybrid

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

Job Description

We are looking for a thoughtful, hands-on Manager to lead our Sales Development team. In this role, you will coach and develop a group of curious, motivated SDRs who are responsible for building qualified pipeline for the sales organization. You’ll guide their day-to-day execution, help refine our prospecting motions, and partner closely with Sales, Marketing, and Operations to align on strategy, messaging, and highest-value opportunities.

If you are passionate about coaching early-career sellers, optimizing prospecting strategies, and helping teams grow in a fast-paced startup environment, we’d love to talk to you.

Key Responsibilities

• Lead, coach, and mentor a team of Sales Development Representatives with clear goals, actionable feedback, and ongoing skill development.
• Become an expert in how Tailscale solves real customer problems, and train your team to articulate that value with clarity and confidence.
• Build, refine, and operationalize our prospecting playbook across inbound and outbound channels.
• Drive team performance through regular coaching sessions, call reviews, pipeline reviews, and weekly/monthly operational cadences.
• Partner closely with Sales, Marketing, RevOps, and Enablement to align ICP, improve lead quality, run campaigns, and accelerate pipeline creation.
• Own SDR KPIs: track performance, forecast pipeline creation, and use data to identify opportunities for conversion improvements.
• Recruit, onboard, and ramp exceptional SDR talent, helping them grow into future Account Executives or leaders at Tailscale.
• Foster an inclusive, collaborative, high-energy culture rooted in curiosity, accountability, and customer empathy.
• Represent the SDR team in cross-functional planning and help shape our go-to-market strategy as we scale.

What We Are Looking For

• 2+ years experience leading SDR or BDR teams in a B2B SaaS environment
• A track record of coaching SDRs, improving prospecting performance, and consistently meeting pipeline targets
• Experience in outbound and inbound prospecting motions across multiple segments and personas
• Strong written and verbal communication skills with the ability to break down complex ideas simply
• A data-driven mindset - comfortable using metrics, reporting, and tooling (Salesforce, Outreach, Gong, Sales Navigator, etc.) to guide decisions
• Ability to manage many activities and priorities simultaneously while keeping the team focused on what matters most
• A passion for coaching, developing future sales talent, and helping others succeed
• Willingness to travel 25% of the time for industry events or team gatherings
• This role is based in Vancouver and is hybrid preferred (3 days/week in-office). #LI-Hybrid

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

FT Keyholder at SMCP (Sandro & Maje) 

Location: Sandro, Pacific Centre

 About SMCP: 

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

 Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

 At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! 

 As a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution. 

You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself. 

What You’ll Do: 

Leadership & Supervision 

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager. 

• Assist with daily operations, including cash handling, opening/closing, and KPI tracking. 

Customer Service & Sales 

• Provide exceptional customer service with product knowledge and personal recommendations. 

• Build and maintain a client book, fostering relationships and loyalty. 

• Achieve sales targets through outstanding service and brand values. 

• Address customer service issues promptly and professionally. 

Store Operations & Visual Merchandising 

• Maintain high store standards, ensuring a welcoming and organized environment. 

• Oversee stock replenishment to align with demand and visual standards. 

Team Collaboration & Development 

• Support new hires and encourage team development, promoting a growth-focused culture. 

• Motivate the team to meet sales goals, fostering a results-oriented environment. 

Brand Experience & Client Engagement 

• Create an inclusive, personalized shopping experience, welcoming clients to our collections. 

• Guide clients through their shopping journey, meeting their unique needs. 

 Who You Are: 

• 1+ year of experience in retail or customer service, with supervisory experience preferred. 

• Enthusiastic about providing exceptional customer service and working in luxury retail. 

• Knowledgeable and passionate about fashion trends. 

• Excellent communication skills, with a friendly, approachable, and persuasive demeanor. 

• Adaptable and open to pursuing a career in retail management. 

• Social media presence is a plus but not required. 

• Flexible availability, including evenings, weekends, and holidays, is required.  

Join a Career That Fits Your Lifestyle: 

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. 

Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. 

We know that security and well-being matter. That’s why we provide enhanced health benefits, an RRSP/DPSP savings plan, and generous paid time off—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. 

 Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring. 

 At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring. 

Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team!

PT Sales Associate at SMCP (Sandro & Maje) 

Location: Sandro, Pacific Centre

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

 Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

 At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! 

 As a Sales Associate, you’ll be at the heart of delivering an exceptional client experience, making every shopping moment memorable. You’ll build strong relationships with customers, curate personalized styling experiences, and bring fashion to life through your passion and expertise. From assisting with wardrobe selections to creating an inviting and inclusive shopping environment, you’ll play a key role in inspiring confidence and self-expression through style. 

In this role, you’ll also contribute to the daily operations of the store, ensuring seamless efficiency on the sales floor and behind the scenes. Whether you’re maintaining visual standards, supporting your colleagues, or sharing your deep knowledge of our exclusive collections, your contributions will shape a dynamic and engaging shopping experience. 

What You’ll Do:  

Client Experience & Styling 

• Create a welcoming, elevated shopping experience with expert fashion advice. 

• Style clients with personalized wardrobe selections and full-range product recommendations. 

Client Relationships & Loyalty 

• Build and maintain a client book, fostering long-term relationships. 

• Encourage repeat visits through personalized follow-ups and exclusive offers. 

Brand Education & Engagement 

• Share insights on collections, craftsmanship, and brand heritage. 

• Guide clients through their shopping journey, ensuring a meaningful brand connection. 

Store Operations & Visual Merchandising 

• Support daily operations, including visual merchandising and floor maintenance. 

• Ensure stock is replenished and the store remains organized and inviting. 

Sales & Team Collaboration 

• Drive sales, achieve personal and team goals, and support a thriving workplace culture. 

• Work closely with the team to create a motivating, results-oriented environment. 

Customer Service & Problem Solving 

• Address customer concerns professionally, ensuring satisfaction and long-term loyalty. 

• Provide solutions that enhance the overall client experience. 

 Who You Are: 

• 1+ years of customer service or retail experience, preferably in a fashion-forward environment. 

• Passionate about styling, fashion, and delivering an exceptional client experience. 

• A strong communicator—friendly, engaging, and skilled at building relationships. 

• A team player with a positive, solution-oriented mindset. 

• Social media savvy (a plus, but not required). 

• Adaptable and flexible to thrive in a fast-paced retail setting. 

• Flexible availability, including evenings, weekends, and holidays, is required 

Join a Career That Fits Your Life:

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional.

Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.

We know that balance and well-being matter. That’s why we provide generous paid time off—plus paid parental leave, pet benefits, and resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.

Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring.

At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring.

Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team! 

Who We Are

About Ascend

Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today’s industry challenges to reach their full potential. 

For more information, visit www.ascendtogether.com.

About ODC

Opsahl Dawson (ODC) is a super-regional CPA firm with four office locations throughout the Pacific Northwest (PNW). We specialize in serving the audit, internal audit and compliance needs of financial institutions in the Western United States. We are a full service firm, and also provide elite Accounting, Tax Preparation, and Bookkeeping to closely held businesses and high-net worth individuals. Our firm has 175+ people across the United States working in hybrid, remote, and fully on-site arrangements. With 35+ years of proven service, we’re the go-to CPA firm for depository and non-depository financial companies. You’ll be joining a fun team and a renowned firm that was recognized as one of 2025’s Top 10 Fastest Growing Accounting Firms by Accounting Today.

In January 2023, ODC made the strategic decision to join Ascend! With Ascend’s partnership and shared resources, ODC is well positioned for strong innovation and growth in the years to come.

Key Responsibilities

• Serve as a subject matter expert for financial institution regulatory compliance regulations with an understanding of compliance operations.
• Build new and existing client relationships and participate in networking and business development activities.
• Manage multiple projects simultaneously.
• Oversee the work of others on projects assigned and provide training.
• Work closely with team members to follow-up on client requests and inquiries.
• Assist in the preparation of Statements of Work for client projectsand monitor time allocated to projects to ensure projects stay on time and within budget.
• Plan, perform, and execute compliance reviews and audit engagements.
  • Identify business process risks and develop testing methodologies to evaluate the adequacy of controls.
  • Execute test of controls and audit procedures defined in audit programs.
  • Research technical issues that arise during fieldwork.
  • Document observations and recommendations regarding violations of laws and regulations, or best practices.
  • Draft reports for review, presentation, and discussion with clients.

Required Qualifications

• Research proficiency driven by the principle of life-long learning.
• Analytical, detail oriented - ability to multi-task without sacrificing people skills.
• Excellent interpersonal, oral, and written communication skills, exhibiting empathy for others with positive conflict resolution skills.
• Good at meeting deadlines and solving problems.
• Ability to travel to client locations, which may include occasional overnight stays (limited with advance notice).
• Ability to manage work-life balance while maintaining accountability and service.

Education and Experience

• Bachelor’s degree with a major in accounting, finance, or related field preferred.
• 5-10 years combination of audit and/or compliance experience within the financial industry.

Certificates, Licenses and Registrations

• Possess and maintain one or more relevant certifications pertaining to audit, risk management and compliance (such as CIA, CCUIA, CRCM, or CFE).

Preferred Qualifications

• Knowledge of IIA guidelines and audit methodologies and techniques.
• Knowledge of financial institution industry regulations, systems, operations, and internal controls

Who We Look For

A perceptive team-player who excels in a progressive & collaborative environment, blending sharp analytical skills with exceptional communication. A detail-oriented leader who embodies critical thinking & high standards. A proactive professional, committed to delivering outstanding service while embracing and driving curiosity & innovation. Individuals who seek to embrace the unique quality of life offered only in the PNW.

Why ODC?

• A people-first culture that values work-life balance, teamwork, and building long-term careers.
• Exposure to specialized industries that accelerate technical growth.
• Leadership opportunities within a rapidly expanding assurance practice.
• Competitive compensation, hybrid flexibility, and robust professional development support.
• A firm that is entrepreneurial, innovative, and committed to elevating the CPA profession.

Location

The firm offers remote work flexibility, allowing team members to work remotely while remaining highly connected to colleagues and clients through virtual collaboration tools.

Limited travel is required for client onsite engagements, relationship-building activities, and key firm meetings. This approach supports strong work‑life balance while maintaining the high‑touch service model clients value.

What We Offer

Join our team and enjoy a comprehensive benefits package that supports well-being, health, and ongoing professional growth:

• Unlimited PTO
• Medical, Dental, Vision, & Voluntary Insurance Options
• 401(k) Matching
• Annual Performance Bonus
• 12 Paid Holidays
• Flexible Scheduling Options
• Innovative Workplan System
• $500 annual Vacation Incentive
• Commitment to Professional Development
• Equity Program Eligibility at Sr. Manager Level + top performing Managers

How to Apply

Submit your information in the application section directly below! This will include:

• Basic contact information
• Resume/CV and optional cover letter upload
• Work eligibility and compensation
• Voluntary demographic & self-ID questions

The annual base salary range for this role is $80,000-$105,000. This range includes the anticipated low and high end of the salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level.

At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for an Annotation Program Manager to join our AI Research team. This is a program management role at its core and the operational backbone of our AI model delivery pipeline. The right person owns the systems, cadence, and accountability structures that keep annotation work moving at scale, working cross-functionally across AI Research, product, and clinical functions to coordinate priorities and drive accountability with stakeholders who have competing demands.

This is a senior-scope individual contributor role with direct accountability to research leadership and visibility across the full AI Annotations program portfolio. Annotation domain knowledge is useful context, but Program Management depth is the job. This person provides the operational architecture and the discipline to keep every team moving against it. Jira architecture and cross-tool program visibility are core to this role from day one.

This position is hybrid, preferably based in Vancouver for regular on-site collaboration with our expert teams.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What you'll do

• Own the annotation program as a portfolio: maintain a unified view of all active workstreams, dependencies, timelines, and risks across teams and vendors at all times.
• Own Jira architecture end-to-end: hierarchy design, custom fields, workflow automation, sprint configuration, and cross-board reporting wired to Google Sheets and Looker to create visibility on SLA frameworks, QC loops, and vendor accountability. 
• Manage external annotation vendor relationships, setting expectations clearly, tracking against commitments, and escalating on the record when delivery is at risk.
• Partner with radiologists and research leads to translate clinical requirements into structured, executable annotation guidelines, then hold contributors to those standards consistently.
• Anticipate capacity gaps, dependency conflicts, and delivery risks in advance, surfacing them with a proposed path forward.
• Support regulatory and clinical validation efforts by ensuring annotation workflows produce audit-traceable, documentation-ready outputs.

What you'll bring

Must-have:

• 7+ years in program or operations management, with ownership of a multi-team, multi-dependency program from strategy through execution, including capacity planning across internal teams and external vendors. Comfortable operating with light oversight.
• Deep Jira administration experience: built it from scratch for a multi-team program, including hierarchy design, issue schemas, workflow automation, and dashboard reporting connected to external tools.
• Strong Google Sheets fluency, including Apps Script automation, has written scripts to solve real operational problems.
• Experience building or maintaining dashboards (Looker, Tableau, or equivalent) to make program status visible to non-technical stakeholders.
• A track record of managing external vendors or cross-functional partners against hard timelines and quality standards, with documented escalation when commitments slip.
• Clean escalation skills, and the ability to raise problems up the chain transparently, without going behind anyone's back, and without losing the relationship.
• Fluency with AI tools, i.e., using LLMs to draft documentation, automate repetitive tasks, and write scripts, and a default orientation toward finding AI-assisted shortcuts before doing things manually.

Nice-to-have:

• Health tech, MedTech, or clinical research background, familiarity with regulated environments and expert stakeholders, including quality management systems or audit-traceable workflow requirements.
• Experience managing annotation programs or data labeling operations at scale.
• Familiarity with annotation platforms such as RedBrick AI, Labelbox, or Encord.

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• The base salary for this role ranges from $110,000-$130,000 CAD, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation and AI. We are looking for Inbound Sales Representatives to join our growing team at our Vancouver Head Office. The role operates a 40hr work week. However our current team rotates shifts to provide coverage and this may include working mornings, evenings and some weekends

This is a crucial role for our Sales team - you will be responsible for handling incoming inquiries from potential customers who are interested in the company's products or services. They should be able to answer questions and provide information about our services, as well as identify the needs of the customer. Our patients’ wellbeing is our top priority! 

The scope of work for an inbound sales representative typically includes a range of tasks related to managing and converting incoming leads into sales, while also building and nurturing relationships with potential customers. The key difference between inside sales and inbound sales is the source of the lead or contact. Inside sales reps reach out to potential customers, while inbound sales reps handle incoming inquiries from potential customers.

To succeed in this role, you will need to be highly customer-focused and have a combination of technology proficiency, communication, persistence, sales and emotional intelligence skills along with a strong work ethic and a willingness to continuously learn and improve.

Work Schedule & Location Requirement
This role follows a phased in-office onboarding and hybrid work schedule at our Vancouver office (V6B 6A7):

• First 2 weeks: Full-time in office
• Following 1 month: 3 days per week in office
• Ongoing: 2 days per week in office

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do 

• Provide excellent customer service to members through various channels, including phone, email, and chat.
• Handle a large number of incoming inquiries (over the phone, live chat and emails) from potential customers  who are interested in the company's products or services. They must be able to answer questions and provide information about the products or services, as well as identify the needs of the customer.
• Provide detailed product information, and address any concerns or objections the customer may have.
• Manage leads in the company's CRM system. This may involve entering and updating lead information, assigning leads to the appropriate sales representative, and tracking the status of leads through the sales pipeline.
• Follow up with potential customers who have expressed interest in the company's products or services. This may involve sending follow-up emails, making follow-up phone calls, and nurturing the relationship with the customer.
• Meet sales targets and quotas which may be set on a weekly, monthly, or quarterly basis.
• Collaborate with the sales team to identify new sales opportunities and strategies to increase revenue. This may involve participating in team meetings, sharing insights and feedback, and collaborating on sales strategies.
• Use established systems and structures to convert leads to sales 
• Have a willingness to take on other tasks and projects as they arise

What You’ll Bring

• Industry experience in customer support, telesales, and customer success is an asset
• Experience with  customer interaction, lead generation, and closing deals
• You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
• You’re reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
• Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
• Excellent written and verbal communication skills - interpersonal and collaborative skills
• Ability to multitask and prioritize in a fast-paced environment.
• Professionalism - you will personify the welcoming face of our clinics and services
• Understanding and exhibiting a high emphasis on patient privacy and confidentiality 
• Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
• Results driven mindset and ability to work under pressure towards achieving sales targets and quotas. 
• Ability to adapt to changes in the industry, the company, or the sales process as well as being open to new ideas and approaches.
• You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements 

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
•  The total compensation for this role includes a base salary of $40,000 with a discretionary bonus of up to and over $20,000 OTE in local currency

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation and AI. We are looking for a Patient Retention Representative team member to join us! This is a crucial role for our organization  - you will be supporting sales, patient care and retention efforts by connecting with returning patients and assisting with incoming inquiries and requests. The role of the Patient Retention Representative will empower our teams to focus on revenue generation, patient experience, and succeeding on ensuring our patients will be returning in the future.

This hybrid position is open to candidates in Vancouver or Toronto and requires in-office attendance twice a week.

Toronto Address:

5200 Yonge St 2nd Floor Unit 223, Toronto, Ontario M2N 5P6

Vancouver address:

1290 Homer Street, Suite #300 (3rd floor) Buzzer Code: 3000, Vancouver BC, V6H 1E1.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do 

• Work to develop and test new strategies to engage with and retain our patients
• Become an expert in the field of MRI imaging and cancer/disease prevention
• Check in on our patient’s health through calls/email/text
• Follow up with patients that have been recommended to come back for another scan through call/email/text
• Provide exceptional customer service to our patients over the phone and by email
• Provide general and service information to customers and patients
• Follow up with patient requests and provide support along the patient journey
• Use established systems and structures to record and report on patient satisfaction
• Have a willingness to take on other tasks and projects as they arise
• Ability to gain an understanding of patients' health journey and their current concerns in order to retain our patients

What You’ll Bring

• Industry experience in customer support, service, and success is an asset
• You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
• You’re reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
• Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
• Excellent written and verbal communication skills - interpersonal and collaborative skills
• Professionalism - personifying as the welcoming face of our clinics and services
• Understanding and exhibiting a high emphasis on patient privacy and confidentiality 
• Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
• You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements 

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• The base salary for this role is $55,000 in local currency,  with an on-target earnings (OTE) potential of up to $90,000–$110,000 depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation and AI. We are looking for a Patient Retention Representative team member to join us! This is a crucial role for our organization  - you will be supporting sales, patient care and retention efforts by connecting with returning patients and assisting with incoming inquiries and requests. The role of the Patient Retention Representative will empower our teams to focus on revenue generation, patient experience, and succeeding on ensuring our patients will be returning in the future.

This hybrid position is open to candidates in Vancouver or Toronto and requires in-office attendance twice a week.

Toronto Address:

5200 Yonge St 2nd Floor Unit 223, Toronto, Ontario M2N 5P6

Vancouver address:

1290 Homer Street, Suite #300 (3rd floor) Buzzer Code: 3000, Vancouver BC, V6H 1E1.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do 

• Work to develop and test new strategies to engage with and retain our patients
• Become an expert in the field of MRI imaging and cancer/disease prevention
• Check in on our patient’s health through calls/email/text
• Follow up with patients that have been recommended to come back for another scan through call/email/text
• Provide exceptional customer service to our patients over the phone and by email
• Provide general and service information to customers and patients
• Follow up with patient requests and provide support along the patient journey
• Use established systems and structures to record and report on patient satisfaction
• Have a willingness to take on other tasks and projects as they arise
• Ability to gain an understanding of patients' health journey and their current concerns in order to retain our patients

What You’ll Bring

• Industry experience in customer support, service, and success is an asset
• You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
• You’re reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
• Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
• Excellent written and verbal communication skills - interpersonal and collaborative skills
• Professionalism - personifying as the welcoming face of our clinics and services
• Understanding and exhibiting a high emphasis on patient privacy and confidentiality 
• Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
• You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements 

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• The base salary for this role is $55,000 in local currency,  with an on-target earnings (OTE) potential of up to $90,000–$110,000 depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

Marqeta is looking for a talented Senior Software Engineer to independently identify and deliver software solutions on our Data Infrastructure team through a set of milestones spanning a specific platform focus or a multi-component system. You will own and deliver projects in service of quarterly goals on the team and independently identify solutions to solve ambiguous, open-ended problems. You will work in collaboration with your team and cross-functional partners.

The Data Infrastructure team, within our Data & ML Platforms organization, is responsible for the data lakehouse, streaming, orchestration, and catalog platforms that power analytics and AI across Marqeta. We're a platform engineering team building infrastructure that other engineering teams depend on.

At Marqeta, participation in a rotational on-call pager duty is a required part of the software engineering role. The specifics of the rotation may vary by team, depending on team size and structure, and will be discussed further during the interview process.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

Learn more about our Product and Engineering team

The Impact You'll Have

• Define and deliver well-scoped milestones for projects, and may be a technical lead for projects on your team.
• Lead design for small-to-medium components and participate in design for larger components, moving from task-level impact to small-to-medium project-level impact.
• Have significant ownership of a component of the data infrastructure, including its reliability, performance, and developer experience.
• Identify gaps and propose plans towards addressing those gaps.
• Independently write code that is clear, well-tested, and appropriately flexible, reusable, and adaptable to changing requirements.
• Actively level up less-experienced members of your team by helping them with their craft, providing guidance, and setting a good example.
• Participate in on-call coverage.

Who You Are

• 5+ years of experience as a software engineer with a Bachelor's degree; or 3 years of experience with an advanced degree. In lieu of a degree, 8+ years of relevant experience may suffice.
• Strong proficiency in Python in a production context.
• Proficiency with SQL.
• Experience working with distributed systems.
• Production experience with multiple core data technologies, including Apache Kafka, Apache Spark, and Apache Airflow (or close equivalents).
• Production experience with modern table formats (Parquet, Hudi, Iceberg, or Delta Lake).
• Production experience with AWS or another major cloud.
• Experience with infrastructure-as-code (Terraform, CloudFormation, CDK, or equivalent).
• Experience monitoring and alerting on production systems.
• Ability to decompose business problems into solutions that may require designs with multiple interacting components.
• Ability to build correct, maintainable software components.
• Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
• Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
• A focus on quality and meeting deadlines.
• Ability to decompose business problems into solutions that may require designs with multiple interacting components.
• Ability to build correct, maintainable software components.
• Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
• Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
• A focus on quality and meeting deadlines.

Nice-To-Haves

• Experience with payments or the FinTech space.
• Experience with Apache Iceberg specifically.
• Experience with CDC tooling, particularly Debezium or Kafka Connect.
• Experience with data catalog tooling (DataHub or equivalent).
• Experience with Java in addition to Python.
• Exposure to Kubernetes and container-based workloads.
• Experience building scalable software platforms.

Our (typical) process:

1. Application Submission
2. Recruiter Video Call
3. Coding Interview & Hiring Manager Interview
4. Virtual “Onsite” consisting of three 60 minute rounds
5. Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 116,000 - 145,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, deployment machinery, and observability and alerting systems.

The Fabric team manages the infrastructure that enables secure communication between systems and from the public internet. Their responsibilities encompass network architecture, service mesh, and edge load balancing, ensuring customer data remains safe in transit. The team plays a crucial role in developing and maintaining the reliable and globally connected multi-cloud network that supports MongoDB products.

This role can sit in our Toronto or Vancouver offices, or fully remote from anywhere in North America. When based in an office, we provide hybrid work accommodation.

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong networking background to join the Fabric team. This role is pivotal in building and maintaining the robust infrastructure necessary for secure and efficient communication between our services. As an SRE on the Fabric team, you will leverage your expertise in networking, distributed systems, and automation to ensure our systems are resilient, scalable, and reliable.

The ideal candidate should

• Have 10+ years of experience working on software and operating distributed systems, with deep expertise in networking fundamentals and a good understanding of how the internet works, e.g. TCP/IP (including IPv6), DNS, TLS/mTLS, BGP, tunnels, overlays, and SDN principles
• Possess a customer-focused mindset, driving improvements that benefit end-users
• Value efficiency in processes and operations, and display a strong preference for automation over manual processes (“allergic to ops work”)
• Be intimately familiar with modern cloud-based infrastructure and the network design primitives of at least one of AWS, Azure, or GCP, e.g. VPCs, subnetting, routing, VPNs, peering, private link / private service connect, and CDNs
• Have a strong knowledge of service mesh and load-balancing concepts, and be eager to implement these in a multi-cloud environment

Expectations

• Participate in the development of a reliable and resilient multi-cloud globally-connected network that is crucial for MongoDB’s services
• Collaborate with service-owning teams to provide internal support, addressing technical issues and offering guidance on best practices for service-to-service connectivity
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to network architecture and service-to-service connectivity, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426185

About the Role

The Social Media Program Manager is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations of social-led initiatives. Your mission is to transform ambiguous, complex processes into structured, high-performing work streams. Rather than simply participating in the workflow, you will architect the essential infrastructure that empowers our social and creative teams to scale. By maintaining seamless operations, proactively communicating obstacles, and identifying areas for optimization, you serve as the operational catalyst for our internal and external partners—removing friction to deliver world-class social content for the Google Devices ecosystem.

Responsibilities:

• Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
• Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
• Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
• Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical  gates to ensure all cross-functional deadlines are met.
• Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
• Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
• Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
• Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Key Expectations:

• Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. You are expected to navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
• Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. You are expected to seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
• Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
• Relationship Management: Nurture partnerships across the wider business to identify social content opportunities and build trusted processes that benefit the work.

About You

The essentials:

• Extensive experience (6+ years) in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
• Proven track record of building and implementing workflow infrastructure from the ground up.
• Understanding of the interplay between project scoping, budget oversight, and staffing models.
• Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
• Experience or strong interest in AI tools and process automation for Marketing.
• Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

#LI-KW1
#LI-Hybrid

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

About the Role

We are seeking a highly motivated and strategic Senior Manager I, Strategy and Operations to drive the planning, execution, and optimization of our marketing campaigns. In this role, you will collaborate closely with Product Marketing Managers, agencies, and cross-functional teams to develop clear campaign briefs, manage media initiatives end-to-end, and ensure alignment with business goals. You’ll be a key partner in interpreting campaign data, communicating insights, and guiding future strategies. The ideal candidate combines strong project management skills with a data-driven mindset and excels at improving processes to boost efficiency and impact.

Responsibilities:

• Partner closely with Product Marketing Managers (PMMs) to develop strategic campaign briefs, provide best practice guidance on paid media, social, creative strategies, platform capabilities, and audience-first approaches.
• Lead end-to-end project management for media-related initiatives, ensuring timely execution and alignment with objectives.
• Manage cross-functional collaboration to translate briefs into clear, actionable media recommendations.
• Proactively participate in agency status calls, offering strategic insights and performance updates.
• Analyze campaign data and communicate results clearly to clients and internal teams, driving informed strategy and optimizations.
• Maintain accuracy and completeness of data within asset trackers to support seamless campaign execution.
• Identify and implement opportunities for process improvement, standardization, automation, and documentation to enhance operational efficiency.

About You

The essentials:

• Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in media planning and strategy within a paid media agency or similar environment.
• Strong understanding of digital marketing channels, audience targeting, and data-driven decision-making.
• Excellent organizational skills and keen attention to detail, with the ability to manage multiple projects simultaneously.
• Proficiency in project management tools and advanced skills in Google Sheets and Excel.
• Exceptional written and verbal communication skills.
• Proven ability to collaborate effectively across cross-functional teams and external partners.
• Analytical mindset with a demonstrated ability to translate data into actionable insights.

Not a must, but a plus:

• Hands on keys experience

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-KW1
#LI-Hybrid

The OTE range for this role is CAD $80,000 - $120,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

Title: Co-op, Internal AI Operations - Summary 2026

Location: Remote

Term: 4 months

Start Date: May 4th, 2026

We're looking for a curious, hands-on Co-op / Intern to help develop and operationalize AI workflows and automations that change how our teams work every day. Reporting to the Chief of Staff, Office of the CEO, you will serve as our internal AI change agent and partner with AI Champions across the organization to identify and help build AI-powered solutions that drive measurable efficiency gains and unlock capacity across the business. This is a role for someone with a strong interest in technology who’s excited to get hands-on with AI and ready to experiment, learn through failure, and adapt quickly along the way.

WHAT YOU'LL DO:

• Partner with AI Champions across the organization to identify workflows that we can automate or accelerate using AI at a global SaaS company
• Assist in building and prototyping AI-powered automations and workflows using tools like Gemini, the Anthropic API, Zapier, or similar platforms
• Test, iterate, and improve based on real feedback from the teams you are working with
• Track, document, and report on results to measure real impact across the organization
• Gain direct exposure to executive-level decision making by working closely with the Chief of Staff and leadership team to report on program progress

WHAT YOU’LL NEED:

• Interest in Building with AI: Some understanding on how to create AI agents is an asset. Personal projects, hackathons, and self-directed experiments count just as much as coursework
• Technical Skills: Knowledge or interest in working with APIs, AI tooling, and automation platforms such as Anthropic AI, Gemini, or Zapier. Basic programming/scripting skills are an asset (i.e. Python, JavaScript).
• Creativity and Innovation: You seek new and better ways of doing things, test ideas quickly, learn from what breaks, and implement improvements quickly
• Operations Skills: You're drawn to how things work and how to make them work better. You spot inefficiencies, think in systems, and find satisfaction in building something that runs smoothly
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Open Communication: Clearly conveys thoughts both written and verbal, listening attentively and asking questions for clarification and understanding
• Nice to have: Educational background in Engineering/Computer Science discipline or equivalent experience.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected. 

[**Optional] Read more about our people, process, and technology on our Code blog http://code.hootsuite.com

See what our university co-ops do and say about working at Hootsuite http://code.hootsuite.com/co-ops/

In all we do, our six guiding principles light the way:

Step Up:  Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-AD #LI-Remote

We're looking for a Customer Experience Operations Manager who serves as the primary technical administrator and subject matter expert for the Customer Office tech stack and related platforms. Reporting to Senior Director, you'll manage and optimize system configurations, workflows, automations, integrations, and reporting to support customer engagement strategies and operational processes. In this role, you'll drive workflow design and AI-enabled automation across the customer lifecycle to enhance efficiency, streamline processes, and improve service delivery. 

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. 

WHAT YOU’LL DO: 

Customer Experience Systems Administration & Ownership 

• Act as the primary technical administrator and subject matter expert for the Customer Office tech stack, including Gainsight, Kantata (Mavenlink), and related platforms.
• Own, manage, and optimize system configurations, including workflows, automation, business rules, integrations, and reporting. 
• Ensure systems are accurately configured, integrated, and aligned to enable customer engagement strategies and operational processes. 
• Provide advanced system support and troubleshooting, proactively resolving issues to minimize disruption and ensure continuity for Customer-facing teams. 
• Monitor system performance, conduct regular audits, and implement enhancements to maintain scalability, reliability and best-in-class system operations 

Workflow Design, Automation & AI Enablement 

• Design and implement end-to-end workflows across the customer lifecycle, ensuring seamless handoffs between teams and systems. 
• Drive AI and automation initiatives, including predictive health scoring, intelligent triggers, and workflow automation to improve customer engagement and team efficiency. 
• Identify and implement process improvements, leveraging automation and system enhancements to reduce manual work and optimize performance. 
• Partner with cross-functional stakeholders to gather requirements, evaluate impact, and deliver scalable system solutions. 
• Collaborate with Customer Success, Support, and Professional Services teams to maximize system capabilities and improve service delivery.

Operational Excellence & Enablement 

• Identify opportunities to continuously improve processes, workflows, and system usage across the Customer Office. 
• Act as a trusted advisor and systems expert, providing guidance, training, and best practices to internal teams. 
• Support change management and enablement to ensure effective adoption of tools and processes. 
• Perform other related duties as assigned 

WHAT YOU’LL NEED: 

• 8+ years of experience in Customer, Revenue, or Operations roles, with significant hands-on experience in ownership of platforms such as Gainsight, Kantata, Salesforce, or similar tools, ideally in SaaS or technology environments 
• Proven experience in configuring, optimizing, and maintaining Customer Experience or Customer Success platforms, including workflows, automation, and reporting.
• Preferred: Gainsight Admin, Experience with Professional Services Automation tools (e.g., Kantata/Mavenlink) and CRM platforms (e.g., Salesforce) and data integration tools. Experience with system integrations, data management, and reporting/analytics.
• Experience implementing or leveraging AI and automation solutions in operational environments.
• Strong understanding of the end-to-end customer lifecycle and Customer Experience strategy.
• Demonstrated ability to translate business requirements into technical solutions and deliver scalable systems.
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing team needs over individual needs
• Creativity and Innovation: seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems 

WHO YOU ARE: 

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. 
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. 
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. 
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. 
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. 
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. 
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

We're looking for a Revenue Enablement Manager for our Customer Office to own the enablement experience for Hootsuite's post-sale organization including Customer Success Managers, Renewal Owners, and the broader customer-facing teams responsible for retention, expansion, and long-term value delivery. This role sits within the Revenue Enablement function and is dedicated to building the capabilities, frameworks, and learning systems that drive net revenue retention.

This position operates at the intersection of customer success strategy and field execution, ensuring that CSMs and renewal owners have the knowledge, tools, and skills to deepen customer relationships, demonstrate ROI, and grow accounts. 

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain customer success and renewal motion playbooks, strategic business review (SBR) guides, customer office management framework and expansion play materials in close collaboration with CS Leadership, Customer Experience & Strategy, Product Marketing, and Revenue Operations.
• Build a coaching cadence for the customer office, leveraging AI conversation intelligence and customer health data to identify skill gaps, improve discovery and value-articulation skills, and increase commercial confidence among CSMs and renewal owners.
• Translate Hootsuite's value proposition into assets and internal training that equip the post-sale team to demonstrate ROI, connect usage to business outcomes, and tell a compelling story at renewal and expansion.
• Design and deliver enablement programs to ensure the post-sale team is fully prepared ahead of any change that affects how they show up with customers.
• Partner with the Revenue Operations and Customer Experience & Strategy teams to drive adoption of CS tools, health scoring systems, and renewal workflows. Turn process and system changes into clear enablement experiences that reduce friction and increase consistency across the team.
• Build a continuous learning program for CSMs and renewal owners through initiatives that reinforce value-based engagement, commercial acumen, and multi-threaded relationship building.
• Establish and track enablement metrics tied to post-sale performance, such as NRR, expansion pipeline, renewal conversion rates, and program adoption, iterating based on field feedback and CS leadership input.
• Serve as an active member of the Revenue Enablement Council, representing the post-sale voice and ensuring customer office initiatives are properly coordinated and sequenced across the broader GTM organization.

WHAT YOU’LL NEED

• 8+ years of experience in customer success enablement, CS operations, or a quota-carrying CSM/account management role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus. 
• Demonstrated experience building and delivering enablement programs with measurable impact on NRR, renewal rates, or expansion pipeline
• Deep understanding of the customer success motion  health scoring, QBR/EBR frameworks, value realization methodologies, and renewal commercial negotiation
• Experience with AI-powered customer success tools, including conversational intelligence, AI-assisted health scoring, and automated coaching systems with a practical understanding of how to embed these capabilities into CSM workflows to improve retention outcomes and commercial effectiveness.
• Familiarity with CS platforms (e.g., Gainsight, Salesforce, Gong, and LMS tools)
• Experience working cross-functionally with CS Leadership, Product Marketing, RevOps, and Finance to build renewal and expansion programs that are both commercially rigorous and customer-centric
• Strong facilitation and communication skills. Effective in designing async learning and running live workshops with experienced CSMs and commercial-focused renewal teams
• Ability to translate complex product value into clear, customer-facing narratives and internal training that builds commercial confidence across the post-sale team

WHO YOU ARE

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

About the Team

DoorDash continues to grow in Canada and we are hiring an Engagement Manager to be responsible for the strategic vision, development and growth of restaurant merchant partner relationships within our Enterprise Post-sale team. You will report to a Senior Manager for DoorDash Canada.

About the Role

As an Enterprise Engagement Manager you will join a passionate team of high-functioning sales and relationship managers, as we deepen our partnerships with Canada’s most strategically important restaurant merchants. You will be responsible for the ownership and growth of a subset of these partnerships and play a key role in the rollout of new brand partnerships, growing existing merchants (selling new products, launching new stores) partnering to grow with marketing and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.

You’re excited about this opportunity because you will…

• Own, develop and foster strategic merchant partnerships to drive sales growth using a number of levers including activation, marketing, product and operations.
• Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership. 
• Work cross-functionally and serve as a liaison between our merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.
• Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational excellence.

We’re excited about you because you…

• Love working in client facing roles; you create and maintain long-term relationships.
• Are a problem solver at your core, with a strong bias for action.
• Are passionate about using analytics to build insights around problems and opportunities.
• Like rolling up your sleeves as much as you like the big picture.
• Are organized and pay attention to the details.
• Comfortable with a very fast pace and several competing priorities; we move quickly.
• Know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
• Inspired by a challenge and push yourself to keep going when others back away.
• Hold a high bar from your contributions and those of the people you work with.
• Have strong AI fluency; ideally Claude Code experience

Qualifications

• 5+ years experience in account management, sales, business development or consulting.
• Excellent communication, presentation and interpersonal skills.
• Proven success working in cross-functional teams to build creative and effective solutions (ie. in a sales role working with product, marketing, and operations teams).
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced spreadsheet skills required).
• A proven track record of driving growth.
• Management consulting, tech, or other analytically focused experience preferred

Nice to Haves

• Experience with marketplaces, operations or logistics.
• Experience with CRM software (ie. Salesforce).
• Bilingual in English/French

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash is looking for top talent to play a pivotal role in growing our Canadian Enterprise Restaurants business!  This is an exciting opportunity for people who are excited about joining a fast-paced, start-up company, and play a pivotal role in growing DoorDash’s Canadian business.  Join our never-ending pursuit to further power economies in Canada and across the globe today!

About the Role

We are looking for a top-performing Enterprise Account Executive to help us land new partnerships and expand existing ones from among the top restaurant brands in Canada.  The ideal candidate will have a proven track record of success in sales, experience with (or a curiosity for) the Restaurant industry, and a natural motor for developing business.  You will develop winning proposals that maximize performance for both DoorDash and our restaurant partners, by collaborating with our cross functional partners and working directly with our Engagement Managers to identify opportunities to deepen and/or optimize existing partnerships.

You're excited about this opportunity because you will…

• Collaborate to Win. To successfully close on new business opportunities, you will work with our cross functional partners, including Finance, Selection, Merchant S&O, Marketing, and Ads & Promos to develop winning proposals that maximize performance for both DoorDash and our restaurant partners.
• Be an Owner. You will own the entire sales cycle from end to end for assigned opportunities, from insight through close, and lead internal and external communications as you go such that both the merchant and DoorDash are set up for success as the partnership moves into execution.
• Lead with Data. Both internally and externally, our partners are committed to data-based decision making, and to influence those decisions, you will develop and communicate strong business cases to effectively demonstrate growth potential.
• Seek Out New Opportunities. You will work directly with our Engagement Managers to deepen and/or optimize existing partnerships by converting insight to opportunity, and prospect off platform brands to help build pipeline for net new partners.

We're excited about you because you are… 

• Sales minded. You have experience independently owning sales conversations, building pipeline, and upselling.  You are a negotiator, having the ability to influence the decision making process and communicate opportunities for incremental value.
• Relationship-focused. You can influence and motivate people at all levels across a variety of job functions. You can navigate a geographically distributed team and remotely liaise with central functions. You can see the world from both the DoorDash and Merchant POV, and understand how to find the common ground. 
• Agile. You can multi-task and manage through occasionally competing or shifting priorities, inherent to a fast-paced, start up culture.  Organization is key, and you like rolling up your sleeves and getting to the lowest level of detail as much as you love the big picture.
• Build with AI: You experiment with AI tools and ship practical workflows (automation, data enrichment, internal tools) - not just prompt writing - and can translate messy business problems into reliable, repeatable systems
• Technical.  You have knowledge of Excel (Can maintain complex spreadsheets). You navigate sales tools with ease (Salesforce, Outreach, Google Apps)
• Biased for Action. You have high standards and move both quickly and accurately; you hold a high bar from your contributions and those of the people you work with

Qualifications

• 4+ years of experience in management consulting, investment banking, client success, account management, or sales
• Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced excel skills required)
• Expert communication and interpersonal skills

Nice to Haves

• Bilingual (proficiency in English and French) 
• High growth or early-stage startup experience
• Experience with marketplaces, operations, logistics or unit economics
• Experience with SQL

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

We’re seeking an experienced Senior Security Engineer with a strong passion for Identity and Access Management(IAM) and proven expertise in cloud-native environments, particularly AWS. In this role, you’ll help shape and implement modern identity strategies to secure access across all of Marqeta’s systems and services—100% cloud-based, with no data center footprint.

Join us in building a secure, scalable, and frictionless IAM program where you’ll play a crucial part in:

• Building and evolving our Identity Governance and Administration (IGA) capabilities.
• Implementing & Operating Privileged Access Management (PAM) in a cloud-first (AWS-focused) environment.
• Designing and architecting a Certificate Lifecycle Management solution that supports cloud-native workloads.
• Driving integration of IAM across AWS services, SaaS platforms, and developer/DevOps pipelines.
• Designing identity and access controls to protect AI/ML systems—ensuring secure access to training data, models, and inference APIs.

The Impact You’ll Have

• Develop and lead implementation of robust IAM strategies aligned with cloud-native architecture and security principles.
• Expand and operationalize the IAM program across IGA, PAM, SSO, MFA, access management, secrets management, and certificate lifecycle.
• Automate identity provisioning, de-provisioning, and access reviews using AI tools and infrastructure-as-code.
• Design IAM integrations for AWS-native services (Lambda, EC2, S3, IAM, etc.), SaaS platforms, and third-party identity tools (e.g., Okta, CyberArk).
• Promote and enforce least privilege and zero-trust principles through scalable access controls and policy automation.
• Mentor junior engineers and serve as a technical lead for IAM-related projects.
• Collaborate with Security, DevOps, and Infrastructure teams to embed IAM controls across the engineering lifecycle.
• Stay ahead of emerging trends and continuously refine IAM strategy based on evolving cloud threats and compliance requirements.

Who You Are

• A minimum of 8 years related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience.
• Strong experience with IAM tools (e.g., Okta, CyberArk, Ping, SailPoint).
• Deep knowledge of IAM in cloud-native environments, especially AWS IAM, roles, policies, permissions boundaries, and federation.
• Proficiency in infrastructure-as-code (e.g., Terraform, CloudFormation).
• Familiarity with authentication and authorization protocols (SAML, OAuth2, OpenID Connect, Kerberos).
• Strong grasp of directory services like Active Directory, LDAP, and cloud-based alternatives.
• Hands-on skills in scripting (e.g., Python, PowerShell) to automate IAM operations.
• Solid understanding of compliance standards: NIST, SOC 2, PCI DSS, etc.
• Proven experience integrating IAM into CI/CD pipelines, secrets management, and DevOps workflows.
• Excellent communication skills and ability to influence and lead cross-functional teams.

Nice to have

• Relevant certifications such as CISSP, CISM, or IAM-specific credentials (e.g., CIAM/CAMS, CyberArk Certified, Okta Certified Consultant).
• Experience with AWS technologies such as Lambda, S3, DynamoDB, RDS, Aurora, SNS, SQS, CloudTrail, CloudWatch, Code Pipeline, AWS Developer Tools, and IAM roles and permissions
• Experience with DevOps tools and practices, including secrets management and CICD pipelines

Manager

• Sandeep Chotwani

Recruiter for this role

• Kayla Osuna

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 136,800 - 171,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

We’re seeking an experienced Senior Security Engineer with a strong passion for Identity and Access Management(IAM) and proven expertise in cloud-native environments, particularly AWS. In this role, you’ll help shape and implement modern identity strategies to secure access across all of Marqeta’s systems and services—100% cloud-based, with no data center footprint.

Join us in building a secure, scalable, and frictionless IAM program where you’ll play a crucial part in:

• Building and evolving our Identity Governance and Administration (IGA) capabilities.
• Implementing & Operating Privileged Access Management (PAM) in a cloud-first (AWS-focused) environment.
• Designing and architecting a Certificate Lifecycle Management solution that supports cloud-native workloads.
• Driving integration of IAM across AWS services, SaaS platforms, and developer/DevOps pipelines.
• Designing identity and access controls to protect AI/ML systems—ensuring secure access to training data, models, and inference APIs.

The Impact You’ll Have

• Develop and lead implementation of robust IAM strategies aligned with cloud-native architecture and security principles.
• Expand and operationalize the IAM program across IGA, PAM, SSO, MFA, access management, secrets management, and certificate lifecycle.
• Automate identity provisioning, de-provisioning, and access reviews using AI tools and infrastructure-as-code.
• Design IAM integrations for AWS-native services (Lambda, EC2, S3, IAM, etc.), SaaS platforms, and third-party identity tools (e.g., Okta, CyberArk).
• Promote and enforce least privilege and zero-trust principles through scalable access controls and policy automation.
• Mentor junior engineers and serve as a technical lead for IAM-related projects.
• Collaborate with Security, DevOps, and Infrastructure teams to embed IAM controls across the engineering lifecycle.
• Stay ahead of emerging trends and continuously refine IAM strategy based on evolving cloud threats and compliance requirements.

Who You Are

• A minimum of 8 years related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience.
• Strong experience with IAM tools (e.g., Okta, CyberArk, Ping, SailPoint).
• Deep knowledge of IAM in cloud-native environments, especially AWS IAM, roles, policies, permissions boundaries, and federation.
• Proficiency in infrastructure-as-code (e.g., Terraform, CloudFormation).
• Familiarity with authentication and authorization protocols (SAML, OAuth2, OpenID Connect, Kerberos).
• Strong grasp of directory services like Active Directory, LDAP, and cloud-based alternatives.
• Hands-on skills in scripting (e.g., Python, PowerShell) to automate IAM operations.
• Solid understanding of compliance standards: NIST, SOC 2, PCI DSS, etc.
• Proven experience integrating IAM into CI/CD pipelines, secrets management, and DevOps workflows.
• Excellent communication skills and ability to influence and lead cross-functional teams.

Nice to have

• Relevant certifications such as CISSP, CISM, or IAM-specific credentials (e.g., CIAM/CAMS, CyberArk Certified, Okta Certified Consultant).
• Experience with AWS technologies such as Lambda, S3, DynamoDB, RDS, Aurora, SNS, SQS, CloudTrail, CloudWatch, Code Pipeline, AWS Developer Tools, and IAM roles and permissions
• Experience with DevOps tools and practices, including secrets management and CICD pipelines

Manager

• Sandeep Chotwani

Recruiter for this role

• Kayla Osuna

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 136,800 - 171,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

Join Okta’s Defensive Cyber Engineering team as a Staff Engineer responsible for safeguarding Okta’s environments. You’ll work closely with the Security, Business Technology Engineering and Product teams to implement and manage security solutions and ensure that core infrastructure applications are protecting our workforce, endpoints, and corporate data. 

A strong desire to make tools and people work together to solve complex security problems is central to this role. This approach mandates an engineering-first approach: maximizing the utility of existing security tools before strategically building or buying new solutions to address any remaining security gaps. 

To execute this vision, you will combine your enterprise security expertise with your hands-on engineering skills, leveraging automation, policy-as-code, and cloud-native technologies to deliver scalable, resilient, and secure solutions. Your work will ultimately set standards for security best practices across the organization and influence the architecture of business-critical systems.

What you bring:

• Hands on experience with enterprise security tools such as Okta, Crowdstrike and Palo Alto suite covering EDR (Endpoint Detection and Response), CASB (Cloud Access Security Broker), DLP (Data Loss Prevention), MDM (Mobile Device Management), SASE (Secure Access Service Edge), and SSPM (SaaS Secure Posture Management) capabilities.
• Strong coding and scripting skills are required for building automation and custom tooling. Python experience is preferred, but proficiency in other languages (e.g., Bash, PowerShell, Go) is a plus.
• Proven track record automating security controls and workflows using a cloud-first approach
• Experience with Terraform and other infrastructure-as-code tools to orchestrate security infrastructure
• Familiarity with CI/CD pipelines for security automation and drift management
• Strong communication skills across technical staff, support teams, executive leadership, and external vendors.

What you’ll be doing

• Serve as a security subject matter expert (SME) for solution engineering, architecture reviews, security assessment, and vulnerability mitigation
• Lead technical efforts evaluating, designing, and implementing new enterprise security systems and feature enhancements
• Build, maintain, and enhance custom automation and cloud infrastructure using Terraform or similar tools to support team workflows and the enforcement of security controls
• Develop integrations with APIs, cloud platforms (AWS, GCP, Azure), and security infrastructure to improve detection, response, and remediation
• Collaborate with cross-functional teams to tackle global technology and security challenges
• Write and maintain scripts and automation to streamline security operations, with an emphasis on Python-based solutions
• Establish monitoring and alerting for security posture, misconfigurations, and threats across endpoints, SaaS, and cloud workloads
• Proactively identify and remediate security gaps; stay updated on emerging threats, solutions, and tooling across the industry

And extra credit if you have experience in any of the following!

• Working with advanced identity management technologies (MFA, SAML, OAuth, OIDC, WebAuthn)
• Deep understanding of Okta's ecosystem, including advanced configuration and integrations
• Experience with continuous compliance solutions (e.g., policy-as-code, automated evidence gathering)
  
  

What you can look forward to as an Full-Time Okta employee!

World-class benefits, flexibility, and growth opportunities

The chance to shape the security posture of a global leader in identity

Opportunities to make a social Impact through technology and innovation

Ready to join Okta and make security the foundation of our innovation? Apply today!

#LI-HYBRID

P24217

High Level Role Overview

Benevity is looking for a Principal Information Security Analyst to join our Security Operations team. In this senior-level role, you will provide technical leadership and operational oversight across a team of analysts responsible for threat detection, alert triage, incident response, and vulnerability management.

This role is ideal for someone with deep hands-on experience in security operations who is also energized by the opportunity to work alongside AI. We are actively integrating AI tools into our SecOps practice to accelerate triage, investigation, detection engineering, and analyst productivity, and this role will play a meaningful part in shaping how we do that. You should be comfortable navigating AI tools, building your own skills with them, identifying practical use cases, and partnering with the team to put them into production.

You will serve as both a senior escalation point and a coach, helping elevate the team's ability to respond to threats in a cloud-native environment while modernizing how the work gets done.

What you'll do:

• Lead daily Security Operations workflows, including triage, escalation, and resolution of alerts from core security tooling such as EDR, WAF, CSPM, SIEM, and cloud-native platforms
• Lead and coordinate security incident response across the full lifecycle, from detection and containment through eradication, recovery, and lessons learned, serving as incident commander for significant events
• Drive and oversee the triage, investigation, and resolution of alerts generated across all security tooling, not just those escalated by the MDR provider
• Act as the technical lead and escalation point for Managed Detection and Response (MDR) activities, ensuring timely review and validation of escalated alerts
• Identify, evaluate, and operationalize AI-assisted approaches to SecOps work, including AI-augmented triage, investigation, summarization, detection engineering, and reporting
• Build your own fluency with AI tooling and help the broader team develop the same skills, sharing patterns that work and being honest about ones that don't
• Apply a healthy degree of skepticism to AI outputs, validating findings and helping the team understand where AI assists the work and where human judgment still owns the decision
• Develop and continuously refine incident response processes, detection logic, and triage playbooks to improve clarity and effectiveness
• Oversee the vulnerability management lifecycle, ensuring timely identification, prioritization, remediation tracking, and stakeholder coordination
• Collaborate with GRC, Product Security, DevOps, and Infrastructure teams to improve detection coverage, alert fidelity, and log quality
• Partner with our Senior Fraud Analyst on cross-functional investigations where fraud and cyber threats intersect, contributing SecOps expertise without owning the fraud function day-to-day
• Serve as a subject matter expert in cloud-native security operations with strong understanding of containerized and API-driven environments
• Support the development, tracking, and reporting of KPIs and metrics to measure and improve team performance
• Conduct post-incident reviews and root-cause analysis, driving preventive control enhancements
• Mentor junior and mid-level analysts, providing feedback, coaching, and opportunities for growth

What you'll bring:

• 7+ years of experience in information security or security operations, with at least 2 years in a team lead or senior analyst capacity
• Proven experience triaging and responding to alerts across a broad suite of tools including CSPM, WAF, EDR, SIEM, and cloud-native logging platforms
• Familiarity with MDR service models and hands-on experience validating escalated alerts
• Hands-on experience leading security incident response, including acting as incident commander, coordinating cross-functional responders, managing communications, and producing post-incident artifacts
• Practical experience using AI tools in a security or technical context, with a clear point of view on where they add value, where they fall short, and how to get them production-ready
• Curiosity and willingness to keep building AI skills as the tooling evolves, and an interest in helping teammates do the same
• Awareness of the security considerations that come with using AI tools in a SecOps environment (data handling, prompt hygiene, output validation)
• Demonstrated ability to work independently, while recognizing when to seek input or escalate appropriately
• Strong critical thinking and communication skills with the ability to analyze complex data, challenge assumptions, and drive resolution
• Experience developing or refining operational playbooks, triage guides, and incident workflows
• Deep understanding of cloud security best practices, threat detection, and modern attacker tactics, techniques, and procedures
• Familiarity with common security frameworks such as NIST CSF, CIS Controls, and ISO 27001
• A strong sense of ownership and accountability, with the ability to act as a self-starter who can lead initiatives from concept to completion
• Demonstrated ability to collaborate across technical and non-technical teams to drive effective outcomes
• Experience fostering a positive and inclusive team environment, with a focus on team building, talent development, and shared success
• A passion for teaching and mentoring others, helping team members grow their skills and confidence
• Preferred certifications include GCIH, GCFA, OSCP, or CISSP

The Customer Success Manager II is responsible for driving long-term success and growth across a strategic portfolio of enterprise customers. This role serves as the primary business partner and trusted advisor to senior stakeholders, ensuring an exceptional customer experience, strong net revenue retention, high product adoption, and advocacy.

As the key point of contact for Diligent’s solutions, the CSM II leads proactive account management, orchestrates cross-functional resources, and partners closely with Sales and Services to deliver measurable outcomes and expand our footprint within each account.

Key Responsibilities

• Own a portfolio of enterprise accounts with accountability for renewal, net revenue retention, and expansion, leveraging data and insights to proactively manage risk and opportunity.
• Drive product adoption and value realization by developing and executing customer success plans aligned to the customer’s strategic objectives and key outcomes.
• Deliver a best-in-class customer experience across all phases of the customer lifecycle, from onboarding through renewal, coordinating with Implementation, Professional Services, Support, Product, and other internal teams.
• Lead executive-level engagements, including QBRs/EBRs and strategic reviews with C-suite, board administrators, and senior directors, to demonstrate ROI, influence adoption, and surface new opportunities.
• Identify, qualify, and partner on expansion opportunities in close collaboration with the Expansion Sales team, ensuring smooth handoffs, aligned account strategies, and clear growth plans.
• Facilitate successful onboarding and rollout of Diligent products and modules, working alongside the Implementation team to ensure stakeholder alignment, training, and effective change management.
• Build and maintain strong, multi-threaded relationships with key business and technical stakeholders, becoming a trusted advisor who understands their governance, risk, compliance, and operational priorities.
• Act as the voice of the customer internally, providing structured feedback and insights to Product, Marketing, Services, and Operations to influence roadmap and process improvements.
• Monitor account health and usage leveraging dashboards and analytics, intervening early to address risks, drive adoption, and reinforce value.
• Champion customer advocacy, by identifying referenceable customers, case study opportunities, testimonials, and participation in user groups or events.
• Collaborate on process and playbook improvements within the Customer Success organization to drive consistency, scalability, and excellence in how we serve enterprise customers.

Required Experience & Skills

• 5+ years of professional experience, including 2–4+ years in Customer Success, Account Management, or a similar client-facing role within B2B SaaS.
• Proven experience managing mid-market and/or enterprise accounts, with comfort engaging senior and executive stakeholders (Director, VP, C‑Suite).
• Demonstrated track record of meeting or exceeding renewal, retention, and expansion targets.
• Strong experience using CRM tools (preferably Salesforce) to manage accounts, opportunities, and customer health activities.
• Excellent communication and presentation skills, able to translate complex concepts into clear, compelling narratives for multiple stakeholder groups.
• Strong consultative and problem-solving skills, with a natural curiosity about the customer’s business, use cases, and success metrics.
• High level of resilience, ownership, and accountability, with the ability to navigate ambiguity and manage competing priorities across a large book of business.
• Passion for technology and a solution-centric mindset, with the ability to quickly learn new products and articulate their business value.
• Strong organizational skills and attention to detail, with experience managing multiple customers, projects, and deadlines simultaneously.

Preferred Qualifications

• Experience in governance, risk, compliance, legal, or adjacent enterprise software environments is a plus.
• Background working in a matrixed, global organization with cross-functional partners across time zones.
• Familiarity with customer success platforms and data-driven approaches to managing account health and adoption.

The Company: 

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a QA Engineer on the Platform & Enablement team, you'll be a key part of the team shaping how QA is done at scale across impact.com. While product squads focus on shipping their features, the Platform & Enablement team makes sure they have the frameworks, tooling, training, and reference patterns to do so with confidence — and you'll be the engineer making that happen for our US-region squads day-to-day.

You'll work closely with QA Analysts and SDETs across product teams, helping them adopt our shared frameworks, write better tests, and unblock when they hit walls. Your impact comes through their work as much as your own commits, but you'll have plenty of meaty engineering of your own: extending our internal testing libraries, producing the reference patterns and worked examples teams adopt, evaluating new tooling, and shaping the standards that keep our automation maintainable and trustworthy. You'll work across our primary tech stacks (Java/Selenium and Playwright/TypeScript) and help teams adopt modern practices, including AI-assisted testing approaches.

We value engineers who write clear, idiomatic code, communicate confidently, and genuinely enjoy helping others succeed. If you're energized by building things that make other people's work easier, this role is for you.

What You'll Do:

Test Platform Development

• Framework Contribution: Extend, refine, and contribute to our internal testing frameworks alongside the central platform team — adding capabilities that the broader QA org adopts.

• Reference Patterns: Produce worked examples and reference implementations that demonstrate the conventions product teams should adopt for their own automation.

• Tooling Evaluation: Help evaluate and implement tooling for the test platform stack — running proof-of-concepts, benchmarking options, and producing clear recommendations.

• Infrastructure Operations: Help operate and improve our shared testing infrastructure services — debugging issues, supporting consuming teams, and keeping things reliable.
  

Enablement & Training

• Workshop Delivery: Deliver hands-on workshops and training sessions on automation best practices, framework usage, and new tooling — tailored for QA Analysts and SDETs at varying skill levels.

• Knowledge Management: Build and maintain a centralized knowledge base — framework guides, coding standards, onboarding materials, worked examples, and FAQs.

• Pairing & Code Review: Pair with QA Analysts and SDETs across product squads on their own automation work; provide review feedback that raises the bar without slowing teams down.

• Technical Support: Be the first line of help for QA professionals when they hit blockers — flaky tests, broken CI runs, framework adoption snags, "how do I…?" questions.

Standards & Community

• Standards Adoption & Advocacy: Adopt, advocate for, and help product squads converge on our shared QA standards and conventions.

• Pattern Advocacy: When a product team's automation drifts from shared conventions, raise it constructively in code review and help them course-correct.

• Tooling Feedback: Provide thoughtful, hands-on feedback to the central platform team on what's working and what isn't — your real-world view from working alongside product squads is invaluable.

• Guild Participation: Active member of the QA Guild — contribute to shared channels, prepare content for meetups, and encourage knowledge sharing.

What You Bring:

• Hands-On Automation Experience: Solid, multi-year hands-on experience writing well-structured, maintainable test automation in one of our primary stacks (Playwright/TypeScript or Java/Selenium), with working familiarity in the other (enough to read it, contribute small changes, and reason about trade-offs).

• Test Design Thinking: Strong understanding of test design principles — comprehensive coverage, meaningful assertions, negative testing, and tests that verify actual application behavior.

• Code Quality Discipline: The discipline to write and review clean, production-quality code that others can learn from and build upon.

• Code Review Instinct: A track record of reviewing other engineers' test code — spotting problems quickly, communicating fixes constructively, and raising the bar on a team's collective work.

• Communication & Pedagogy: Clear technical communication — you can write documentation that onboards others, explain technical decisions in plain language, and deliver training that lands across skill levels. You enjoy explaining things.

• Enablement Mindset: A genuine interest in helping others improve — you enjoy pairing, reviewing work constructively, and building materials that make the next person's job easier.

• Tooling Judgement: A thoughtful, opinionated relationship with your tools — you can articulate why a stack or approach is the right fit (or isn't) for a given problem, grounded in real experience.

• CI/CD Familiarity: Comfort with CI/CD integration and the infrastructure that supports automated testing at scale — enough to debug a broken pipeline alongside a product-team QA.

• AI Awareness: Familiarity with AI-assisted development tools and a willingness to explore how AI can improve testing workflows for the teams you support.

• Containerization: Experience with Docker and containerized test environments for consistent, reproducible test execution across local and CI environments.

Nice to have:

• Cross-Stack Depth: Strong working depth in both Playwright/TypeScript and Java/Selenium (rather than one primary + one familiar).

• Framework Authoring: Experience designing test frameworks from scratch (not just consuming and extending them) — packaging libraries for internal distribution, defining shared conventions, etc.

• Training Experience: Prior experience creating or contributing to training programs, workshops, or internal knowledge bases.

• Test Management Tools: Familiarity with test management tools and their integration into QA workflows.

• AI in Testing: Experience applying AI tools to enhance automation development, test creation, or defect analysis.

• Cross-Timezone Collaboration: Prior experience working as part of a globally-distributed team across multiple timezones.

Salary: $100,000.00 - $120,000.00 CAD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage

• Insurance coverage (life, short-term disability, long-term disability, and more)

• Health Care Spending Account

• Two different Employee Assistance Programs

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.

• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.

• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.

• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.

• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.

• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

Note: Benefits may vary by location and are subject to local regulations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Asana is looking for a strategic, supportive, and business-savvy leader to manage our global Administrative Business Partner (ABP) community. This is more than a traditional operations role; it is a people-first leadership position designed to bring stability, clarity, and growth to a team that is the backbone of our executive leadership.

You will lead our full-time, global ABPs and oversee our offshore ABP support program. Your mission is to balance operational rigor with a human-centric approach, ensuring our ABPs feel supported in their career journeys while providing world-class partnership to Asana’s top executives.

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Bridge Strategy & Execution: Act as a high-level partner to the Head of RE & Workplace, ensuring the ABP function aligns with Asana’s broader business goals.  
• Evaluate & Optimize: Conduct comprehensive strategic audits of internal programs. You will determine their long-term viability, impact on executive productivity, and whether to scale, pivot, or maintain the current model.
• Development of Team:  Coach the high-performing team of ABP’s, ensuring they are accountable for the overall quality and consistency of their work, ensuring every interaction is grounded in business context and aligned to company priorities.  Establish clear expectations for business acumen, judgment, and impact across the ABP team.  
• Standardize Excellence: Develop a standard of excellence based on the Asana Operating Principles for executive support—creating playbooks for calendar management, global travel, and meeting rhythms that allow for executive-specific nuances while maintaining a high global standard.
• Resource Management: Manage headcount planning, budgeting, and workload balancing. You’ll ensure that the ABP team is not over-leveraged and that every executive has the right level of support.  You will provide ABP coverage from time to time when we are resource constrained,
• Foster Culture: Build a sense of community and team among a group that is often siloed within different functional departments.
• Lead with Empathy: Act as a stable, empathetic, and supportive coach for the ABP team, helping them navigate their fast paced and high stress roles and charting clear pathways for their professional development.

About you

• 8+ years of people management experience and a proven track record of leading through change with grace and transparency and leading high performing teams.  You have experience in leading remote teams and building relationships with Executive leaders.
• Strategic Business Acumen: You don’t just manage tasks; you understand business drivers. You can look at a program and see the ROI (or lack thereof) through data and stakeholder feedback.
• Systems Thinking: You love using tools (especially Asana!) and are proficient in using AI tools to create clarity out of chaos. You think in terms of scalable processes, not just one-off fixes and have a curiosity about leveraging AI to enhance the team’s productivity.  You have established clear role expectations, operating norms, and standards of excellence across executive support functions and the ability to navigate, digest, and make decisions amidst ambiguity.
• Executive Presence: You are comfortable interacting with executive leaders, possessing the professional polish and discretion required to manage the teams that support them.  You have experience in building strong relationships with executive leaders who are remotely located.  
• Resilience & Stability: You are the calm in the storm. You can navigate ambiguity and high-stakes environments without passing stress down to your team.
• Technical Savvy: Expert-level knowledge of Google Workspace and a passion for mastering Asana to streamline global coordination.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between 150,000 CAD - 176,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

#LI-Hybrid

The People Team is a global team responsible for helping Asana scale with clarity, focus, and impact. We partner closely with leaders across the company to enable performance, develop talent, and build systems that support strong execution and a great employee experience. Our work spans talent and performance management, rewards, employee relations, people partnerships, and people analytics.

As the People Analytics Partner, you will play a critical role in helping the People Team solve complex problems using data and insights. This role is embedded in People Team initiatives—not operating as a back-office reporting function, but as an active partner on high-priority projects. You’ll work closely with People leaders to analyze challenges, inform decisions, and support execution through clear, actionable analytics.

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Partner closely with People leaders across Talent, Performance, Rewards, People Partners, and Employee Relations on high-impact projects
• Use analytics to diagnose problems, identify patterns and risks, and evaluate options related to performance, engagement, retention, manager effectiveness, and workforce planning
• Contribute analytics throughout the lifecycle of People projects—from early exploration through execution and follow-up
• Translate data into clear insights and recommendations leaders can act on
• Build dashboards, tools, or models when they directly support decision-making
• Improve data quality, consistency, and usability across People analytics
• Help ensure insights are used to drive focus, prioritization, and follow-through

About you:

• 7+ years of experience as an analytics individual contributor, ideally in People, HR, or organizational analytics
• Strong analytical and problem-solving skills, with comfort working through ambiguity and imperfect data
• Ability to connect quantitative data to real organizational challenges and decisions
• Experience using SQL, spreadsheets, BI tools (e.g., Tableau), and survey data
• Clear communicator who can explain insights and recommendations to non-technical audiences
• Strong project orientation and ability to manage multiple initiatives at once
• Bias toward action and outcomes over analysis for its own sake
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $132,000 - $150,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

#LI-Hybrid

The Product team builds features end-to-end. From designing our data models to implementing the subtle interaction behaviors that differentiate good software from great software. We work closely with UI designers and are supported by our infrastructure team. We aim to delight users with both large new features and smaller, daily product enhancements—thanks to our continuous deployment architecture. We want to create a superlative user experience, down to the smallest details.

We are looking for a Senior Software Engineer to join the Data Management team in our Vancouver Office. The team plays a vital role in understanding the Asana data graph and ensuring the integrity and compliant use of data across the product. You’ll work on essential features touching the entire customer data lifecycle, such as data exports, object archiving, trashing & recovery, and audit logs. All of these are fundamental for Enterprise customers and involve handling and managing large-scale datasets to ensure smooth and secure operations.

Being part of this team will provide you with the opportunity to dive deep into Asana’s data graph, gaining a deep understanding of how data is managed at scale. While compliance is a key focus, our work goes beyond and empowers customers to efficiently manage their data across large, complex environments. You will implement efficient algorithms for handling vast datasets and work closely with cross-functional teams, including core infrastructure, product, and legal, to deliver scalable, secure solutions.

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Work in a high-performance, dynamic team with a strong focus on velocity and software quality
• Contribute to building a complex SaaS application that is a market leader in its segment 
• Be exposed to Asana’s core infrastructure, particularly how data is represented, stored and deleted in the storage layer.
• Work with asynchronous jobs and efficiently and implement algorithms that efficiently traverse the Asana Work Graph
• Work with legal to implement data ownership rules, requiring simple and effective technical solutions to make this process easy and clear to customers. 
• Drive large, impactful projects, delivering features that will be rolled out and used in large organizations
• Support other teams and stakeholders that work in the team’s space

About you

• Experience working in ambiguous and complex technical spaces and creating clarity and alignment with partners and stakeholders
• Comfortable and autonomously diving deep into the weeds of complex technical contexts, to make sense of them, and then share their knowledge in a clear way with people in different roles and with different technical backgrounds
• Have a strong understanding of software concepts and design patterns that make solutions scalable and robust.
• Care deeply about the User Experience and comfortable working with frontend frameworks such as React.
• Excited about mentoring and coaching teammates and stakeholders and contributing to leveling the team
• Have experience driving projects of medium to large complexity.
• You have a continuous improvement mindset and are never satisfied with the status quo, whether it's about the architecture, the code or the team's processes
• Demonstrated curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $176,000 CAD - $200,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

#LI-Hybrid #LI-AA1

As a Customer Success Manager you will play a crucial role in ensuring our customers achieve their desired outcomes with our products/services. You will be the primary point of contact for our customers, responsible for creating raving Tipalti fans by building and maintaining strong, long-lasting relationships. Your focus will be on the health of your customer relationships, experience, engagement, adoption, retention, and expansion of our product with some of our highest profile, top tier customers. In this role, you will proactively reach out to your assigned accounts, set benchmarks and milestones, present business reviews, product solutions, review product usage, product releases, enhancements, discuss feedback, suggest new products that will enhance their existing capabilities where we can, and make suggestions to improve the overall customer experience. 

Why join Tipalti?

Tipalti is one of the world’s fastest-growing fintech companies. We free finance professionals to lead by modernizing the entire payables operation. We are a well-funded, late-stage start-up backed by high-profile investors. Our 2021 Series F funding round raised $270 million, valuing us at over $8.3 billion. With total funding of just over $550 million, and with more than 3000 global customers, Tipalti is one of the most valuable private fintech companies in the world.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.

Please note this is a hybrid work environment and you will be required to be in the office Monday, Tuesday & Thursdays.

In this role, you will be responsible for:

• Developing and maintaining strong relationships with a portfolio of clients during each stage of their journey after implementation, assisting with and continuing through full adoption and beyond including rolling out new features and enhancements, integrations, growing and expanding focusing on the customer’s experience
• Becoming an expert in our products/services and stay up-to-date with product enhancements, being a consultant and sharing best practices with customers
• Driving brand loyalty, customer satisfaction, and advocacy
• Owning and being the main point of contact for our customers, monitoring customer accounts to identify areas of improvements and proactively address any issues or concerns, and act as a point of escalation for customer issues and ensure a timely resolution
• Uncovering growth opportunities in your portfolio through upsells and cross sells
• Focusing on net dollar retention and churn prevention
• Working closely with Sales, Sales Expert(s), Solutions Consultants, Implementation, Support, Product and Marketing to proactively collect, receive, share and action on feedback to drive collaboration and adoption.
• Using data to prioritize and change prioritizations internally across the organization to help drive exceptional customer experience.
• Providing mentorship, coaching and help with onboarding new and existing team members.

About you

• 3+ years of customer success experience, preferably in the SaaS or FinTech/payments space
• Experience with working within a per usage/ per consumption based pricing model 
• ERP experience, accounts payable, Gainsight, Zendesk, Salesforce, Jira, analytic reporting, and CSM tool experience is a plus
• Strong understanding of the FinTech industry and our products/services
• Exceptional communication and interpersonal skills
• Highly organized with excellent oral and written communication skills
• High level of enthusiasm, initiative, commitment, and professionalism
• Ability to build compelling value-driven client facing presentations
• Ability to gather complex requirements and work with a team to design a solution
• Ability to engage with all levels in an organization from the CEO, CFO, Accountant, etc.
• Previous Project Management role or skills are a plus
• CPA/Accounting experience preferred 

Our benefits package includes:

• Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
• Competitive salary and equity
• Matching RRSP
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Dog-friendly office
• Conveniently located close to transit
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture 

Tipalti’s sales teams drive global growth for our best-in-class product. Whether you are an account executive, sales development representative, or solutions consultant, you’ll be joining a team of individuals who thrive within a fast-paced, metrics- and performance-driven sales organization. Our collaborative culture ensures that our sales teams work as one to deliver on common goals, whilst being provided with the resources to learn and grow via the Tipalti Academy.

Base Salary Range: $87,000 - $97,000 CAD annually.

Bonus: Target bonus is 10% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

Expected Total Compensation: $95,700 - $106,700 CAD annually (includes base salary plus target bonus/commission).

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.

Here at ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual, we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting-edge technologies and processes to delight our customers and rapidly increase revenues.

About the Role

This is a rare opportunity to architect and own ZoomInfo's global Solutions Partner Program from the ground up. As the founding voice of this program, you'll shape how ZoomInfo's consulting and implementation partners deliver, scale, and succeed — directly influencing customer outcomes worldwide.

This is a high-impact individual contributor role with significant visibility and cross-functional influence across ZoomInfo's Partner, Sales, Services, and Executive teams. Reporting to the Sr. AVP of Partnerships, you will work closely with ZoomInfo's Solutions Team to ensure the program is built in alignment with ZoomInfo's overall partner strategy.

If you're a self-starter who thrives on building structure where none exists and wants to make a measurable impact on how ZoomInfo's partners succeed globally — we'd love to hear from you.

What You’ll Do:

• Buld and own ZoomInfo's global Solutions Partner Program, recruiting new partners and establishing the frameworks that drive partner-led implementation quality and customer adoption
• Elevate partners' technical competency and mature their ZoomInfo services practice through structured enablement and repeatable delivery frameworks
• Contribute actively to the evolution of ZoomInfo's broader partner program and go-to-market strategy
• Collect qualitative and quantitative data to measure and report on individual partner performance, ensuring a high standard of implementation quality across top partners
• Drive partner business planning, QBRs, and performance assessments to maintain strategic alignment and accountability
• Own and manage partner interactions across ZoomInfo's internal teams — including Marketing, Product, Pre-Sales, Sales, Services, Enablement, Customer Success, Partner Operations, and Executive Leadership
• Work with the partner team, delivery, and account teams to ensure the proper program elements, resources, and processes are in place to support solutions partners' success
• Serve as a trusted advisor and player/coach to ZoomInfo's solutions partners as the program scales
• Maintain accurate partner records and CRM hygiene across Salesforce and internal tools to ensure operational excellence
• Support partners and internal stakeholders with ad-hoc requests as needed, including legal agreement support, webinars, and collateral development

Core systems and tools: Salesforce, Jira, Confluence, GSuite, Netsuite, Snowflake, GCP, AWS, and additional tools within these ecosystems

What you Bring:

• 5–8 years of experience working with and managing solutions partners in a SaaS environment
• Experience building or scaling a partner program, enablement curriculum, or implementation methodology from an early stage
• Demonstrated success driving partner-sourced or partner-influenced revenue growth
• Existing SI partner relationships and an established network within the ecosystem
• Strong strategic business and marketing planning capabilities
• Excellent interpersonal skills with a proven ability to build positive relationships and influence outcomes through partners
• Proven ability to work cross-functionally across Sales, Services, Product, and Executive stakeholders
• Self-motivated with strong self-management skills and demonstrated leadership qualities as an individual contributor
• Familiarity with SaaS go-to-market motions and the partner ecosystems that support them

What Working at ZoomInfo Brings You:

• Build something that matters: define a program with global reach and lasting impact on how ZoomInfo's partners succeed
• Visibility and influence: Direct access to executive leadership and cross-functional strategy at a market-leading SaaS company
• A culture that is independently driven with a strong team mentality, where your work is recognized and valued
• Competitive compensation and benefits, including a comprehensive package designed to reward high performers
• A clear path to expand your scope and influence within the Partnerships organization as the program scales

About us: 

Built over 20 years ago, ZoomInfo Powered by DiscoverOrg has become the go-to-market standard for over 13,500 companies worldwide. Designed to be the single source of truth, the ZoomInfo platform offers best-in-class technology paired with unrivaled data coverage, accuracy, and depth of contacts, companies, and opportunities essential to empower sales, marketing and recruiting professionals to hit their numbers. Deeply embedded into business workflows and technology stacks-- including integrations with the leading CRM, Sales Engagement, Marketing Automation, and Talent Management applications - ZoomInfo is capable of delivering more predictable, accelerated, and sustainable growth than any stand-alone solution. ZoomInfo’s investors include TA Associates, The Carlyle Group and 22C Capital.

For more information about our leading marketing and sales intelligence solution, visit www.zoominfo.com.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, gender, national origin, disability and protected veterans status or any other personal characteristic protected by law

#LI-EB1

#LI-Hybrid

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we’re looking for a Dispatcher to join our Fulfillment team. This role is all about coordination and communication - you’ll be the critical link between our advisors finalizing customer deals and our Field Operations team executing at the curb. You’ll work behind the scenes to make sure every vehicle pickup goes off without a hitch, helping to deliver a seamless experience for customers selling their vehicles to Clutch.

 What you’ll do: 

• Coordinate daily scheduling and routing of vehicle pick-ups in partnership with our Field Operations team
• Serve as the point person for dispatching and logistics 
• Communicate clearly and professionally with customers to confirm logistics, reschedule as needed, and ensure a smooth handoff to our field team
• Act as the internal liaison between the advisor team and field operations to ensure pickup times are accurate and achievable
• Monitor and troubleshoot any issues with appointments, proactively resolving customer or operational blockers
• Keep systems up to date and accurate in tools like HubSpot, Slack, and our proprietary dispatching tools
• Look for opportunities to streamline processes and improve the customer and field experience

What we’re looking for: 

• Education: High school diploma or equivalent
• Experience:
  • 1-3 years of experience in a logistics, scheduling, dispatch, or operations coordination role
  • Excellent phone presence and communication skill - you can make a great impression quickly and speak confidently with customers
• Background Check: Clean criminal background check.
• Work Authorization: Legally authorized to work in Canada.
• Availability: Minimum of 40 hours per week
• Must be comfortable working 100% on-site at our new facility.

Why you’ll love it at Clutch: 

• Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
• You’ll have a broad and direct ownership over [Field of work] during a phase of rapid growth.
• We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
• Above market health & dental benefits.

Employment Type:

• Existing, Permanent Full-Time

Compensation & Benefits:

• Pay Range: $25- $26 per hour
• Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

The Role:

A Stylist at Mejuri is more than a salesperson—it’s a pivotal role in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. As a trusted advisor to every customer, the Retail Stylist bridges the gap between beautiful jewelry and meaningful moments, ensuring every interaction reflects Mejuri’s core values and dedication to excellence.

Our Stylists create a warm, welcoming environment where customers feel valued and empowered to make confident choices. Through expert product knowledge, a deep understanding of style, and a passion for storytelling, you’ll guide customers in discovering pieces that resonate personally while driving key performance metrics such as sales, conversion, and customer satisfaction.

Stylists at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time.

Customer:

• STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• KPIs: OPH, SPH, NPS (85%<)

Operations:

• Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
• Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
• Systems & Technology: Experience using or possesses the ****ability to learn to use point-of-sale systems and other retail technology.
• Shrink: Supports in mitigating internal, external and administrative loss of product.
• Escalations: Participate in Identify and escalate opportunities, gaps, risks and roadblocks to store leadership.

Merchandising:

• Merchandising. Support in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld
• Fixtures & Maintenance. Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
• Escalations: Flag, identify and action any inefficiencies

People:

• Engaging: Build healthy relationships with our people and establish a positive and engaging work environment.
• Employee Relations: Adhere to our policies compliance practices.

What you'll bring to the team:

• An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back.
• Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team.
• An ability to learn and retain relevant product knowledge to suggest and style for our customers.
• Is able to think critically and solution in the moment to deliver on customer and business needs effectively.
• An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT.
• Ability to pay attention to customer feedback, trends and shares insights with management.
• Great attention to detail, and a highly organized working style and strong sense of initiative.
• Ability to work on the sales floor for extended periods of time.
• History of successfully participating in and contributing to a positive team working environment.

Benefits at Mejuri:

• Paid sick days.
• Monthly retail bonus program.
• Regular feedback via performance reviews.
• A robust in-house retail learning program
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $19 - $20 per annum based on a candidate’s experience and qualifications.

ZoomInfo is rapidly growing and looking to add talented and passionate people to our Sales Development, Enterprise Customer team!  As a Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Enterprise companies. You’ll get world-class training while surrounded by incredible coworkers and leaders who have a vested interest in seeing you thrive. If you’re looking to grow your sales career and sharpen your skills within the Enterprise segment, this is the role for you! 

What You Will Do:

• Prospect into existing customers to expand relationship and build a sales pipeline for a Enterprise Account Manager
• Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions
• Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams
• Collaborate with Account Managers to identify sales expansion opportunities
• Create trust and credibility with both internal and external stakeholders

What You Bring:

• 1+ year of experience prospecting into Enterprise level accounts (1000+ employees in size), demonstrating a strong ability to uncover opportunities and engaging decision-makers
• Professional communication and writing skills to articulate the value of the ZoomInfo product suite
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

What’s In It For You:

• An opportunity to partner with the top 10% of Account Executives at ZoomInfo, working with high-potential new business accounts and expanding into greenfield accounts.
• Payouts based on demos completed with uncapped earning potential.
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top-notch tech stack.
• Market-leading product offering (check out our long list of G2 awards).
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more!
  
  

If you’re driven, results-oriented, and ready to make an impact in the enterprise sales space, ZoomInfo is the place for you. Join us and be part of our exciting journey!

This is an in office position, working a minimum of three days per week from one of our offices in Waltham MA, Bethesda MD or our Vancouver, WA office.

The US base salary range for this position is $31.25 an hour + variable compensation + benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-Hybrid

We are rapidly growing and looking to add talented and passionate people to our Customer Inbound Sales Development team! This is a unique role focused on growing and selling into Zoominfo’s existing customer base. Your job will be to field customer requests, uncover pain points and help generate upsell opportunities that grow our customer accounts. 

You’ll receive world-class training, be surrounded by incredible coworkers and leaders who are invested in your growth, and get hands-on experience building the foundation for a rewarding career in tech sales.

If you’re naturally curious, love solving problems, and want to make a difference by helping customers get more value from the tools they already use, read on!

What You Will Do:

• Engage and qualify inbound leads from current customers to build pipeline for our Account Managers
• Lead with curiosity and ask thoughtful discovery questions to identify gaps, goals, and opportunities
• Articulate the ZoomInfo value proposition by educating customers on how our full suite of solutions can solve challenges across Sales, Marketing, Operations, and Recruiting
• Collaborate closely with Account Managers to identify strategic expansion opportunities
• Build trust and credibility with both internal and external stakeholders
• While you will be working with customers, this is not a customer service or support role. You will be tasked with selling and engaging with customers on a daily basis. Assuming successful, you will progress into roles where you will be expected to cold call prospects who may not be aware of Zoominfo.

What You Bring:

• A friendly, engaging communication style that inspires trust
• The ability to identify what matters most to others and align value to their needs
• Curiosity and a passion for solving customer problems
• A growth mindset, strong work ethic, and willingness to learn quickly
• Dependability, resourcefulness, and creativity when facing challenges

What’s In It For You:

• Incredibly strong onboarding program, be set up for success in your first 90 days
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

If you’re driven, results-oriented, and ready to make an impact, ZoomInfo is the place for you. Join us, and be part of our exciting journey!

This is an in office position, working a minimum of four days per week from one of our offices. 

The US hourly rate for this position is $25 per hour + variable compensation + benefits.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Your role
As a Sr. System Administrator on the Data Centers team, you’ll own both our hardware and cloud infrastructures, with a particular focus on reliability, scalability, and operational excellence. You’ll manage the administration and lifecycle of our global server fleet and lead key initiatives in automation, observability, and performance.

You’ll also take the lead on capacity planning, including physical data center needs, and will be a technical partner to stakeholders across Engineering as we evolve our infrastructure footprint. In addition, you’ll evaluate, propose, and implement new project initiatives such as intrusion detection/prevention, system/security hardening, and automating manual processes.

This position reports to our Engineering Manager, Data Centers and Networking, and is based in Vancouver, Canada (with flexibility to collaborate across global time zones).

What you’ll do

• Scout, evaluate, and compare hardware options and colocation facilities, partnering with Engineering to align decisions with performance and cost objectives.
• Design and deploy a cloud expansion strategy that balances reliability, performance, and efficiency across providers and regions.
• Steer capacity planning and our expansion/upgrade strategy, using data to anticipate growth and proactively mitigate bottlenecks.
• Design and deploy servers at scale into data centers around the globe, ensuring consistent standards and automation from day one.
• Develop and maintain automation for a large fleet of servers, VMs, and containers, reducing toil and improving consistency across environments.
• Work with vendors to obtain quotes, make purchases, and schedule services, including coordinating logistics for data center installations and maintenance.
• Set up and evolve monitoring for server, network, and data center health, including alerting, dashboards, and SLO-oriented metrics.
• Develop and maintain proper documentation for engineering staff, including runbooks, standards, and architectural diagrams.
• Participate in a rotating on-call schedule within the larger Infrastructure Engineering division, helping drive rapid incident response and robust post-incident reviews.
• Lead complex systems and network troubleshooting, fault analysis, and resolution, acting as an escalation point for the broader team.
• Provide technical mentorship to other System Administrators and engineers, sharing best practices around Linux, automation, and operational excellence.
• Partner with Security and other stakeholders on initiatives such as system hardening, compliance, and intrusion detection/prevention.
• Occasionally travel for on-site work when remote hands are not available; an active passport is required.

Skills you’ll bring

• Background in Systems and/or Software Engineering, with a strong focus on infrastructure and operations.
• Extensive experience with Linux, both on-premise and in the cloud, including performance tuning, troubleshooting, and automation at scale.
• Familiarity with networking technologies: TCP/IP, DHCP, DNS, routing, firewalls, and load balancing concepts.
• Data center setup/deployment experience, including racking/stacking, cabling standards, and remote management.
• Exposure to cloud platforms such as GCP or AWS, and experience working in hybrid environments.
• Demonstrated ability to keep abreast of industry standards and trends, and to translate them into practical improvements in a production environment.
• Proven experience in a senior or lead capacity (typically 5+ years in systems administration or similar roles), including driving cross-team initiatives and mentoring others.
• Strong communication skills and the ability to collaborate effectively with distributed teams.

FT Assistant Store Manager at SMCP (Sandro & Maje) 

Location: Sandro, Pacific Centre

 At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

 Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

 At SMCP, We Style Happiness at Work—Lead with Passion and Purpose! 

 As an Assistant Store Manager, you’ll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You’ll lead by example, creating a dynamic and welcoming shopping environment where customers feel confident and stylish. From driving personal sales to developing your team’s skills in wardrobing and clienteling, you’ll play a vital role in fostering a culture of passion, service, and success. 

In this role, you’ll support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes. Whether you’re coaching associates, maintaining visual standards, or resolving client concerns with a solution-driven mindset, your passion will shape a seamless and exceptional store experience. 

 What You’ll Do: 

Client Experience & Service 

• Exemplify exceptional client service by acting as the boutique's primary "host." 

• Ensure each client receives a personalized and memorable shopping experience. 

• Use selling tools effectively to enhance client engagement and satisfaction. 

Sales & Performance 

• Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan. 

• Mentor and motivate the team to achieve and exceed key performance indicators (KPIs). 

• Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques. 

Leadership & Development 

• Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions. 

• Foster a culture of trust, collaboration, and continuous improvement within the team. 

• Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns. 

Visual Merchandising & Brand Standards 

• Support visual merchandising initiatives, ensuring compliance with brand guidelines. 

• Maintain a visually appealing boutique that reflects the brand's aesthetic and standards. 

 Who You Are: 

• 2+ years of prior supervisory experience in a client-focused retail environment. 

• Passionate about fashion, styling, and delivering exceptional service. 

• Strong communicator with a natural ability to coach and develop talent. 

• Problem-solver with a track record of setting and achieving goals. 

• Team-oriented leader who fosters a positive and motivating workplace. 

• Resourceful in building client relationships and attracting new talent. 

• Flexible availability, including evenings, weekends, and holidays, is required. 

• Aligned with SMCP’s core values and dedicated to growing within the brand. 

 Join a Career That Fits Your Life:

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional.

Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.

We know that security and well-being matter. That’s why we provide enhanced health benefits, an RRSP/DPSP savings plan, and generous paid time off—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.

Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring.

At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring.

Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team! 

PT Keyholder at SMCP (Sandro & Maje) 

Location: Sandro, Pacific Centre

About SMCP: 

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

 Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

 At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! 

 As a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution. 

You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself. 

What You’ll Do: 

Leadership & Supervision 

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager. 

• Assist with daily operations, including cash handling, opening/closing, and KPI tracking. 

Customer Service & Sales 

• Provide exceptional customer service with product knowledge and personal recommendations. 

• Build and maintain a client book, fostering relationships and loyalty. 

• Achieve sales targets through outstanding service and brand values. 

• Address customer service issues promptly and professionally. 

Store Operations & Visual Merchandising 

• Maintain high store standards, ensuring a welcoming and organized environment. 

• Oversee stock replenishment to align with demand and visual standards. 

Team Collaboration & Development 

• Support new hires and encourage team development, promoting a growth-focused culture. 

• Motivate the team to meet sales goals, fostering a results-oriented environment. 

Brand Experience & Client Engagement 

• Create an inclusive, personalized shopping experience, welcoming clients to our collections. 

• Guide clients through their shopping journey, meeting their unique needs. 

 Who You Are: 

• 1+ year of experience in retail or customer service, with supervisory experience preferred. 

• Enthusiastic about providing exceptional customer service and working in luxury retail. 

• Knowledgeable and passionate about fashion trends. 

• Excellent communication skills, with a friendly, approachable, and persuasive demeanor. 

• Adaptable and open to pursuing a career in retail management. 

• Social media presence is a plus but not required. 

• Flexible availability, including evenings, weekends, and holidays, is required.  

Join a Career That Fits Your Lifestyle:

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. 

Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. 

We know that balance and well-being matter. That’s why we provide generous paid time off—plus paid parental leave, pet benefits, and resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. 

Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring. 

At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring. 

Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team! 

PRODUCT MANAGEMENT - FORTNITE CREATOR ECOSYSTEM

What We Do

As part of the Fortnite Creator Ecosystem team, Product Management collaborates with development, publishing, marketing, and platform teams to define product strategy informed by data and market insights. The team aims to empower creators to operate as game publishers, with the tools, insights, and support needed to build, launch, grow, and monetize successful games. This work centers on two core areas: enabling a robust creator publishing ecosystem and supporting sustainable creator monetization.

What You'll Do

As a Product Management Director, you’ll be the owner of a critical part of the Fortnite developer economy. You will define strategy, guide execution, and ensure that monetization systems and promotional systems are balanced, scalable, policy-aligned, and empowering for creators.

In this role, you will

• Own the strategy and roadmap for a portion of Fortnite’s developer economy, spanning direct monetization products, paid-discovery tools, and economic systems that balance creator value, player trust, and platform sustainability
• Lead cross-functional development of monetization systems and promotional products, working closely with Engineering and Design to translate strategy into scalable, reliable products
• Partner deeply with Policy, Legal, and Trust & Safety teams to ensure monetization and promotional products are compliant, transparent, and aligned with Epic’s principles and ecosystem governance
• Define and track key success metrics and economic health indicators, and utilize data, experimentation, and qualitative insights to inform prioritization and iteration
• Guide go-to-market and change management for monetization capabilities, including internal enablement and external communication with creators
• Collaborate with Analytics and Insights to evaluate ecosystem performance, test hypotheses, and identify opportunities to improve creator outcomes and platform efficiency

What we're looking for

• 10+ years of Product Management experience across live operations, virtual economy management, and feature/system design
• A passion for games and a deep understanding of growth, retention, and monetization principles and mechanics that create value for players
• Proven ability to design, launch, and operate monetization products in environments involving policy, fraud, and economic tradeoffs
• Experience with promotional, paid-discovery, or marketplace products — understanding of editorial quality standards, trust and safety operations, and the economics of creator-facing promotional tools
• Exceptional cross-functional collaboration skills, particularly with Policy, Legal, Engineering, and Analytics
• Strong analytical background — experience working closely with data, analytics, or data science, and using metrics to drive decisions
• Outstanding written and oral communication skills, including experience writing concept pitches and product requirement documents
• Someone who is user-focused, passionate, scrappy, solutions-focused, and innovative. These traits equal success at Epic and influence everything we do

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

Position Overview:

The Security Operations team is an agile, exciting, hands-on security operations team focused on protecting Diligent personnel, sites, and assets worldwide. We like to get our hands dirty working closely together and cross-functionally with the greater Security Department. Our goal is to maintain the confidentiality and integrity of customer, employee, and business information in compliance with organization, industry, and regional policies and standards.

Security Operations Analyst II is a part of high impact security operations team focused on protecting Diligent personnel, sites and assets worldwide. As part of the Security team, you will help to with the strategy, development, and deployment of a comprehensive physical and logical security operation programs. The position is responsible for oversight and operations on security event monitoring, incident response, user behavior analysis, threat hunting, in addition to maintaining the confidentiality and integrity of customer, employee, and business information in compliance with organization, industry, and regional policies and standards.

Key Responsibilities

• Actively monitor and respond to security alerts from tools such as SIEM, EDR, CNAP, etc.
• Analyze security alerts and document tuning opportunities to reduce false positives.
• Support change management responsibilities to reduce security risk/impact to corporate systems and networks.
• Contribute to security tooling policies and supporting process enhancement as needed to mature defense controls and facilitate exceptions for BAU operations.
• Initiate and coordinate incident response activities. Maintain documentation and reports for compliance purposes. 
• Configure and run network and endpoint vulnerability scans. Closely collaborate with technical teams to mitigate risks through patching and configuration changes.
• Assess and evaluate the suitability of existing and new security tools to bolster the organization’s security posture

Required Experience/Skills 

• 3-5 years of information technology experience or the equivalent combination of education, technical training, or work experience.
• Working experience in information security, especially on a Computer/Security Incident Response Team (C/SIRT), Computer Emergency Response Team (CERT), Computer Security Incident Response Center (CSIRC) or a Security Operations Center (SOC)
• Working experience with regulatory compliance and information security management frameworks.
• Strong decision-making capabilities.
• Technical knowledge of anti-virus solutions, virus outbreak management, and the ability to differentiate virus activity from directed attack patterns.