As Scale's product portfolio and customer base expand, we are seeking skilled Site Reliability Engineers to manage and maintain our physical infrastructure, including robot stations, servers, computers, and network installations. You will play a crucial role in ensuring our on-site technical facilities operate smoothly while coordinating resource usage and providing hands-on support to remote engineering teams.

These engineers will gain a deep understanding of our physical infrastructure and technical facilities, enabling them to effectively install, configure, and maintain critical systems when needed. A critical aspect of this role will be coordinating access to shared technical resources and serving as the on-site point of contact for remote engineers who need physical changes performed, transforming currently manual coordination processes into a more streamlined and efficient workflow.

You will:

•  Install, configure, and maintain robot stations and related technical equipment on-site.
• Manage and maintain server infrastructure, workstations, and computing equipment in our facilities.
• Oversee network installations, including routers and cabling infrastructure.
• Coordinate access to technical facilities, maintaining schedules and ensuring orderly usage of shared resources.
• Establish and enforce safety protocols and usage guidelines for technical facilities.
• Provide hands-on support to remote engineers, performing physical changes and configurations as requested.
• Troubleshoot hardware, network, and connectivity issues, ensuring minimal disruption to operations.
• Document infrastructure configurations, changes, and maintenance procedures to ensure maintainability and knowledge transfer.
• Proactively identify maintenance needs and capacity constraints to prevent issues before they arise.
• Drive standardization and foster collaboration across different teams to achieve efficient facility usage.

Ideally you'd have:

• 5+ years of experience as an IT Technician, Field Engineer, Facilities Technician, or similar hands-on technical role.
• Proven track record of installing and maintaining server hardware and workstations.
• Experience configuring and troubleshooting network infrastructure and physical installation work.
• Experience coordinating shared resources or facilities, managing schedules and access.
• Familiarity with Linux, Windows and MacOS.
• Knowledge of Python/C++, scripting, and command line (cmd/bash) operations.
• Basic understanding of electrical systems for robot stations and equipment.
• Comfort with rapidly changing, fast-paced environments and a passion for finding solutions to complex physical infrastructure problems.
• Basic understanding of safety protocols and an eagerness to integrate them into facility operations.
• A hunger for learning new technologies, particularly in the realm of robotics and automated systems.
• Strong problem-solving, analytical, collaboration, and communication skills.

Nice to haves:

• Experience with robotics systems or automated equipment.
• Exposure to industrial charging systems or battery management systems.
• Prior experience in facility management or lab coordination.

About the role

Behind our user-friendly apps and global platform is the Engineering team. We are looking for Tech Support Engineers to join our mission. In this role, you will be the bridge between our business operations and engineering, ensuring our systems run smoothly and our users have the best possible experience.

Whether you are deep-diving into complex SQL queries, investigating production incidents, or analyzing code logic to identify a bug, your work will directly impact millions of fans worldwide.

You’ll work in high-scale production environments, participating in incident management and on-call rotations, helping resolve critical issues and improving the reliability and stability of our platform.

This role also offers a unique opportunity for internal mobility; we value growth, and many of our support engineers eventually transition into full-time Software Engineering roles.

What would you do at Fever?

• Act as a technical point of contact for incident management, triage, escalation, and resolution.
• Participate in on-call rotations and support critical production incidents (Sev1/Sev2).
• Troubleshoot complex technical issues across our client-server architecture.
• Perform deep-dive investigations using logs, monitoring tools, and database analysis.
• Write and optimize complex SQL queries to resolve data-related issues.
• Investigate APIs, services, and backend flows to identify root causes.
• Collaborate with Product, Engineering, and Operations teams to improve system reliability and operational excellence.
• Document technical workarounds, incident learnings, and contribute to our internal knowledge base.
• Help improve monitoring, alerting, and troubleshooting processes.

About you - Must have skills:

Technical mindset

• Proven experience in technical support, production support, troubleshooting, or similar roles.
• Excellent analytical and problem-solving skills.
• Experience working in production environments with exposure to critical incidents and on-call rotations.

Databases

• Strong understanding of PostgreSQL, MySQL, or other relational databases.
• Ability to write complex SQL queries and work with stored procedures.

APIs & Systems

• Knowledge of APIs, services, and client-server architecture.
• Experience working with RESTful APIs and JSON.
• Solid understanding of Unix/Linux environments.

Monitoring & Operations

• Familiarity with ticketing tools such as Jira or Zendesk.
• Experience using monitoring and logging platforms such as Datadog, Splunk, Grafana, or Kibana.
• Understanding of incident management, triage, escalation, and root cause analysis processes.

Communication

• Professional proficiency in English (written and verbal).
• Experience collaborating with cross-functional and international teams.

Nice to have:

• Code Literacy: Ability to read or write code in JavaScript, Java, Python, Go, or Elixir (experience with Elixir is a significant bonus).
• Cloud & Infrastructure: Knowledge of AWS, Docker, and Kubernetes.
• Mobile: Familiarity with mobile products (Android and iOS) and design life cycles.
• Curiosity: An active GitHub account or open-source contributions.
• Academic: BSc degree in Computer Science, IT, or a relevant field.

Benefits & Perks

• Fever 40% discount: This discount is for personal use only
• Free Candlelight Event: This voucher is for single use only and is valid for 2 people
• Wellhub Membership: Wellhub gives employees unlimited access to a selected number of gyms, studios, classes, training, and wellness apps. Fever pays it up to the Silver plan
• Medical insurance: Fever offers “Seguro de Gastos Médicos Mayores” with the company GNP, free of charge, as it is covered 100% by Fever. This also includes dental and vision insurance fully paid by Fever
• Life Insurance (Mapfre): We offer this insurance fully paid by Fever
• Savings plan (SURA): The employee contributes 5% of the fixed salary, and Fever contributes another 5%
• English Lessons: Provided by Babelia, 100% paid by Fever
• Aguinaldo: 15 days of salary
• 20 days of paid vacation per year, which you can access after at least six months working with Fever
• Parental leave: Fever provides four (4) weeks of mandatory paid paternity leave, receiving 100% of the base salary, for (male) parents (both birthing and non-birthing)
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!

Important Information

Experience: +6 years

Job Mode: Full-time

Work Mode: Remote

ID: OPP00051-1

Responsibilities and Duties

• Digest requirement from product team and lead the elaboration of high level design for high availability, performance and scalability features for cloud systems; 
• Raise and discuss trade-offs of different design approaches elaborating detailed design documents; 
• Implement solution from coding to testing to production deployment support; 
• Follow agile processes and participate actively in all development phases.

Essential Skills 

• Experience with Golang (Go) programming language;  
• Extensive experience with modeling, producing and consuming web services based APIs (RESTful or SOAP based); 
• Experience on Cloud Service Orchestration; 
• Experience with Cloud Development; 
• Experience with backend systems development; 
• Proven proficiency with object-oriented software development; 
• Proven experience on complex architectural design for cloud-based applications; 
• Design Patterns; 
• Experience with SQL and NoSQL databases such as PostgreSQL, SQL Server, Oracle, MongoDB, Cassandra. 

Highly Desirable Skills 

• Competent in one or more programming language(s): Go (Golang), Python, Node, C#, C and C++, Java; 
• Knowledge on testing (Unit Test, Feature Test, Integration); 
• Knowledge of cloud platforms and technologies including Google Cloud, Aws, Azure; 
• Experience working with Kubernetes and OpenShift; 
• Exposure to and/or experience with Serverless applications; 
• An understanding of software design patterns, pipeline automation and software testing principles and methodologies; 
• Familiar with designing, coding, deploying and debugging microservices applications; 
• Strong Scripting and automation skills; 
• Passionate about solving problems in code; 
• Is proactive and easily trouble shoots and resolves issues relating to customer service, product, process and tools; 
• Comfortable with Linux Environment and shell scripting.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

About the Role

Verkada is seeking a Global Solutions Engineer with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will partner directly with their territory account executives to expand the Verkada footprint upmarket into Fortune 500 companies in LATAM.  Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with Verkada Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company remotely. 

What You'll Do

• Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.
• Act as a trusted advisor for Verkada Customers and overcome objections while securing the technical win for Verkada.
• Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.
• Work directly with your Account Managers to develop territory strategy for Verkada.
• Design Verkada solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper Verkada products for Physical Security and deployment. Cloud Security RFP's/Documents, LTE deployments.
• Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market
• Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
• Write White Papers and Knowledge Base articles about Verkada Products, features, and integrations.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Entrepreneurial and positive attitude with a strong desire to learn.
• 5+ years of experience as a Sales Engineer, with a proven track record of working with Fortune 500 companies.
• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university.
• Strong background in Networking: Experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems.
• Outstanding written & verbal English communication skills in order to clearly and efficiently articulate technical matters with customers and partners.
• Able to work and adapt to an ever evolving workplace and company.
• Genuine excitement for software/hardware products, Cloud Security and IoT devices and can speak to how they work.
• Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft
• Experience working with Linux systems are a plus.
• Bonus points if you have previous startup experience.

Mexico Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs 
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

What are we looking for?

We are seeking a highly skilled and experienced Senior DevOps/Cloud Engineer/SRE with 7+ years of experience to become an integral part of our dynamic DevOps platform team. In this role, you will be instrumental in supporting cutting-edge AI SaaS and PaaS solutions.

Please note: This position may require participation in an on-call support rotation in the future.

Requirements

Technical Skills:

• Education: A Bachelor's degree in Computer Science or a related field, or equivalent education and experience equating to the US equivalent of a bachelor’s degree.
• SDLC & CI/CD: 5+ years of experience with Software Development Lifecycle (SDLC) methodologies and CI/CD technologies, including hands-on expertise with at least two different CI/CD ecosystems. Optional: We also value experience with MLOps practices and their integration into CI/CD pipelines.
• Software Engineering: 3+ years of experience as a Software Engineer, with a preference for backend development experience. Nice to have: Experience with Temporal workflows.
• Networking & Operating Systems: Strong knowledge of networking principles and robust experience with Operating System concepts, backed by 5+ years of hands-on Linux administration.
• Cloud Platforms: 5+ years of in-depth experience with AWS (highly preferred) and/or GCP. Highly desired to have certifications in AWS or GCP.
• Infrastructure as Code (IaC): 5+ years of experience with IaC tools, primarily Terraform.
• Kubernetes: 5+ years of experience managing Kubernetes clusters, including practical experience with at least one cloud-managed service (e.g., EKS, GKE, AKS).
• Database Management: Strong experience with PostgreSQL.
• Troubleshooting: Proven ability to effectively troubleshoot issues across code, cloud infrastructure, networks, and operating systems.
• AI-Specific Technologies (Preferred): Given our focus on AI solutions, experience with MLOps, Nvidia NIM and relevant Nvidia certifications would be a significant asset.

Observability: 5+ years of experience working with observability tools, and defining

Essential Non-Technical Skills:

• Requirements Elicitation: Ability to effectively gather and understand project requirements.
• Collaboration & Resilience: A highly collaborative team player with a resilient and proactive mindset.
• Organizational & Communication Skills: Self-organized with the ability to structure discussions effectively, ensuring focus and clarity.
• Documentation: Meticulous and thorough in creating clear, comprehensive documentation.
• Problem Solving: Adept at breaking down complex problems into manageable sub-tasks and defining actionable next steps.
• Language: English proficiency is mandatory.

#LI-Remote

#LI-DC1

About the Team

DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!

About the Role

As an Operations Specialist in Autonomy Tech Support at DoorDash Labs, you will ensure the successful daily operations of the robot fleet and guide communication between Operations and Engineering teams to track and resolve field operations issues. You will report into the Operations Manager, Autonomy Tech Support and you will be 100% in-office and will require early and late shifts and shifts including weekends.

You’re excited about this opportunity because you will…

• Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing
• Perform initial debugging and troubleshooting to capture important details to identify issue and implement resolution and mitigation steps
• Document new symptoms or failure modes that emerge in the field and work with engineering to determine appropriate mitigation steps
• Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution
• Create resolution steps documentation and maintain knowledge base

We’re excited about you because…

• Comfortable with Linux command line, GitHub, Jira, and Service software
• Experience debugging and troubleshooting complex technical problems
• Prior experience with autonomous vehicles and/or robotics
• Willing to work flexible hours including weekends
• You are genuinely curious about how things work (or why they don’t) 
  
  

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Responsibilities and Duties

• Digest requirement from product team and lead the elaboration of high level design for high availability, performance and scalability features for cloud systems; 
• Raise and discuss trade-offs of different design approaches elaborating detailed design documents; 
• Implement solution from coding to testing to production deployment support; 
• Follow agile processes and participate actively in all development phases.

Essential Skills 

• Experience with Golang (Go) programming language;  
• Extensive experience with modeling, producing and consuming web services based APIs (RESTful or SOAP based); 
• Experience on Cloud Service Orchestration; 
• Experience with Cloud Development; 
• Experience with backend systems development; 
• Proven proficiency with object-oriented software development; 
• Proven experience on complex architectural design for cloud-based applications; 
• Design Patterns; 
• Experience with SQL and NoSQL databases such as PostgreSQL, SQL Server, Oracle, MongoDB, Cassandra. 
  

Highly Desirable Skills 

• Competent in one or more programming language(s): Go (Golang), Python, Node, C#, C and C++, Java; 
• Knowledge on testing (Unit Test, Feature Test, Integration); 
• Knowledge of cloud platforms and technologies including Google Cloud, Aws, Azure; 
• Experience working with Kubernetes and OpenShift; 
• Exposure to and/or experience with Serverless applications; 
• An understanding of software design patterns, pipeline automation and software testing principles and methodologies; 
• Familiar with designing, coding, deploying and debugging microservices applications; 
• Strong Scripting and automation skills; 
• Passionate about solving problems in code; 
• Is proactive and easily trouble shoots and resolves issues relating to customer service, product, process and tools; 
• Comfortable with Linux Environment and shell scripting.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Intégrate a la Tribu!

Somos los coding wizards, un equipo de expertos en tecnología apasionados por lo que hacemos.

Creemos en la diversidad y la inclusión, y nos esforzamos por cultivar un ambiente de trabajo positivo y colaborativo.

Nos apasiona la innovación y siempre estamos buscando nuevas maneras de mejorar nuestras habilidades y conocimientos. Trabajar en Mobiik significa estar desafiado y aprender constantemente, mientras se desarrolla un equilibrio saludable entre trabajo y vida personal.

Cloud Engineer

Objetivo del puesto

Apoyar el aseguramiento de la continuidad, disponibilidad y rendimiento de las plataformas Cloud, atendiendo incidentes y solicitudes del negocio, cumpliendo SLA, documentando cambios y fallas, y asegurando que la infraestructura sea segura, escalable y eficiente.

Responsabilidades clave

• Configuración avanzada de redes híbridas y multi‑cloud.
• Administración y optimización de plataformas Cloud (AWS, GCP, Huawei).
• Gestión de seguridad en la nube (IAM, firewalls, políticas de acceso).
• Automatización de infraestructura mediante Infraestructura como Código (IaC).
• Diseño de arquitecturas Cloud y optimización para rendimiento y disponibilidad.
• Integración de herramientas de monitoreo en tiempo real (CloudWatch, Stackdriver, Prometheus).
• Colaboración con equipos DevOps y Desarrollo en pipelines CI/CD.
• Implementación de seguridad a lo largo del ciclo de vida del desarrollo (DevSecOps).
• Gestión de incidentes y diseño/pruebas de planes de recuperación ante desastres (DR).
• Documentación de incidentes, reportes de continuidad y mantenimiento de la plataforma Cloud.

Conocimientos técnicos requeridos

• Cloud Computing: AWS, GCP y Huawei (administración avanzada).
• Sistemas Operativos: Linux.
• Contenedores y orquestación: Kubernetes.
• Automatización y operación: CLI, IaC.
• Monitoreo y observabilidad: CloudWatch, Stackdriver, Prometheus.
• Bases de datos: configuraciones y administración.
• Seguridad: IAM, grupos de seguridad, firewalls, mejores prácticas Cloud.

Ofrecemos:

• Sueldo competitivo

• Seguro de Gastos Médicos Mayores

• Vales de despensa

• 5 días económicos adicionales + día libre por tu cumpleaños

• Cursos y plan de carrera

• Cultura de colaboración, inclusión y crecimiento profesional

Trabajo presencial: CDMX Zona Sur San Angel.

En Mobiik, valoramos su tiempo y nos esforzamos por añadir valor a cada interacción. Si estás interesado en unirte a nuestro equipo de coding wizards, no dudes en ponerte en contacto con nosotros.

¡Estamos deseando conocerte y trabajar juntos para crear algo grande!

Intégrate a la Tribu!

Somos los coding wizards, un equipo de expertos en tecnología apasionados por lo que hacemos.

Creemos en la diversidad y la inclusión, y nos esforzamos por cultivar un ambiente de trabajo positivo y colaborativo.

Nos apasiona la innovación y siempre estamos buscando nuevas maneras de mejorar nuestras habilidades y conocimientos. Trabajar en Mobiik significa estar desafiado y aprender constantemente, mientras se desarrolla un equilibrio saludable entre trabajo y vida personal.

Administrador Kubernetes (GCP/Huawei)

Objetivo del puesto

Desarrollar, implementar, administrar y optimizar infraestructuras de contenedores basadas en Kubernetes, garantizando que las aplicaciones distribuidas operen de forma eficiente, segura, escalable y altamente disponible, mediante el diseño de clústeres robustos, automatización de despliegues y uso óptimo de recursos para minimizar tiempos de inactividad.

Responsabilidades clave

• Configurar, administrar y actualizar clústeres de Kubernetes y sus componentes.
• Implementar seguridad a nivel de clúster (RBAC, gestión de secretos, políticas de red).
• Automatizar la provisión y configuración de infraestructura mediante Infraestructura como Código (IaC).
• Optimizar el rendimiento y uso de recursos del clúster, monitoreando métricas clave.
• Administrar almacenamiento persistente (PV, PVC) y redes de contenedores (Ingress, LoadBalancer).
• Colaborar con equipos de Desarrollo, DevOps, Seguridad, Finanzas y Soporte para asegurar escalabilidad, resiliencia, control de costos y resolución de incidentes.
• Integrar Kubernetes con pipelines CI/CD para despliegues automáticos y confiables.
• Participar en estrategias de alta disponibilidad y recuperación ante desastres (DR).
• Asegurar cumplimiento con políticas de seguridad, gobernanza y regulaciones (ISO, ITIL).

Alcance delimitado del rol (No responsabilidad)
El puesto no es responsable de:

• Configuración de firewalls, IDS u otros controles de seguridad perimetral (equipo de seguridad).
• Desarrollo o mantenimiento de código de aplicaciones (equipo de desarrollo).
• Administración de infraestructura tradicional (servidores físicos, redes on‑prem).
• Soporte directo a usuarios finales o errores funcionales de aplicaciones.
• Administración de bases de datos externas.

Conocimientos técnicos requeridos

• Contenedores y orquestación: Kubernetes (nivel avanzado).
• Cloud: GCP y Huawei Cloud (administración avanzada).
• Sistemas operativos: Linux / Unix / AIX.
• Automatización y scripting: Shell, WLST (Python para WebLogic).
• Middleware: WebLogic & SOA (monitoreo y manejo de logs).
• Seguridad y gestión:
• ISO 20000
• ISO 27001
• ITIL v3.

Ofrecemos:

• Sueldo competitivo

• Seguro de Gastos Médicos Mayores

• Vales de despensa

• 5 días económicos adicionales + día libre por tu cumpleaños

• Cursos y plan de carrera

• Cultura de colaboración, inclusión y crecimiento profesional

Trabajo presencial: CDMX Zona Sur San Angel.

En Mobiik, valoramos su tiempo y nos esforzamos por añadir valor a cada interacción. Si estás interesado en unirte a nuestro equipo de coding wizards, no dudes en ponerte en contacto con nosotros.

¡Estamos deseando conocerte y trabajar juntos para crear algo grande!

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft connects people to transportation to change the way we live and get around our communities. Lyft’s engineering team is growing, and we are looking for Engineers  with a passion in Security to help us scale. Come be part of the Security team at Lyft focused on enabling and empowering engineering teams to deliver secure services at scale.

Our drivers and passengers entrust Lyft with their personal information and travel details to get where they're going and expect us to keep that data safe. Lyft's security team leads efforts across the company to ensure our systems are secure and worthy of our users' trust.

The security team designs and builds Lyft's security architecture, consults with other teams as they build and launch new products and features, proactively plans for the unexpected, and responds to incidents that occur. Our work affects the entire company and takes place at all levels of the stack, from infrastructure to web application security, as well as mobile apps, IT, and autonomous vehicles. We try to approach security from an engineering standpoint. We believe in scaling security through automation and tooling and we ship frequently. Check out our blog posts at https://eng.lyft.com/tagged/security to learn about things we’ve built.

The Cloud Security team’s mission is to improve Lyft’s maturity and protect our employees, partners, and intellectual property by architecting and executing on a comprehensive  security model relative to our cloud infrastructure. 

We are seeking a Software Engineer to join our Cloud Security team! As a Senior Software Engineer, you’ll help us define milestones and deliver on high impact objectives. This role will perform security reviews, implement detections, remediate findings, implement and enforce least privilege, separation of development environments, secure design, operation, and configuration of our multi-cloud and container environments.

Responsibilities:

• Establish and execute a roadmap for secure cloud architecture 
• Write readable, efficient, and maintainable code
• Promote appropriate tech and engineering best practices
• Implement  security protocols to secure Cloud infrastructure and Kubernetes at scale
• Drive large projects from inception to implementation
• Unblock, support and communicate with internal partners to achieve results
• Partner with teams across Lyft on organizational security initiatives
• Design and implement cloud security solutions for monitoring, vulnerability remediation, and attack surface analysis and risk reduction
• Collaborate with engineering organizations to build inherently cloud architecture solutions
• Able to exercise sound judgment and thrive in ambiguous situations 

Experience:

• 7+ years of relevant cyber security experience
• Experience with modern programing languages (e.g., Python, Java, Go) and distributed systems
• Experience  with one or more major cloud service providers like Amazon Web Services (AWS), Google Cloud(GCP), Oracle Cloud, etc
• Experience with cloud service architecture, cloud security concepts, and best practices
• Experience with Kubernetes and container security
• Familiarity with securing and hardening Linux hosts
• Able to write clear, scalable and clear design documentation

Please submit your resume in English.

About Us

SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech.  Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.

Our Culture

At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:

• We think big
• We take simplicity seriously
• We come as we are
• We act with humility
• We are built on trust

Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.

Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.

🚀 Meet us in CDMX!

Want to meet the team before you apply? Join us on May 28th for our "Beyond the App: Building the Future of Tech with AI & Data" Meet-up in collaboration with RubyCDMX.

Talk AI, Data, and Engineering with our leads over drinks! 🍺 👉 RSVP here: https://luma.com/32jeyopv

The Role

SimplePractice is hiring for an experienced Senior Software Engineer to join our team in a hybrid role. The ideal candidate will have expert-level knowledge in Ruby on Rails and extensive frontend development experience. This role will be instrumental in implementing a wide variety of planned features and service enhancements to support our growing platform.

As one of the first hires in our brand-new Mexico City location, you will play a pivotal role in helping us build a team of software developers who are passionate about what they do.

About You

• You are a passionate, talented engineer who is willing to push the limits of existing technology to create the best possible user experience
• You work on the front-end with heavier emphasis on the backend to develop new features from start to finish, including design of architecture, coding, and testing
• You are delighted by good design and bring that taste to your front-end work
• You love building products that help 200,000+ customers in their day-to-day life

Responsibilities

• Build out the next generation practice management platform
• Work with our Engineering Leadership and Talent group to scale our new office in Mexico City
• Collaborate with our Product group to help understand customer needs, troubleshoot potential problems and define upcoming features
• Write clean, efficient and well-tested code that improves our code base in meaningful ways
• Own frontend architecture decisions including state management, UI performance, navigation
• Help diagnose problems and architect solutions

Desired Skills & Experience

• You have 2 to 5 years of engineering experience, with hands-on Ruby on Rails expertise for a part of your career
• You're proficient in English, with strong communication and collaboration skills
• You have a degree in Computer Science or a related technical field
• You possess strong experience in at least one modern JavaScript framework, specifically Ember.js or React.js, and the ecosystem around those frameworks
• You have designed and implemented large, scalable web applications and have an appreciation for clean, elegant, and simple code
• You have experience taking Rails apps from idea to production
• You understand the value and nuances of Test-Driven Development
• You're comfortable working with remote teams, using GitHub, Slack, Notion, and Zoom to collaborate

Bonus Points

• You’re excited about holding a lead role to help us scale a brand new software developer office
• You have a good understanding of web application security and best practices
• Working knowledge of managing environments using Docker, MySQL, Postgres, Redis, NGINX, and various AWS services
• Confident working with production environments to help troubleshoot problems
• Experience with Linux
• Infrastructure management via Terraform/Ansible
• Experience with compliance standards PCI/HIPAA

Benefits

We offer a competitive benefits program including:

• Privatized Medical, Dental & Vision Coverage
• Work From Home stipend 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
• Monthly Meal Reimbursement
• Holiday Bonus, 15-day Aguinaldo
• Hybrid Work Schedule & Catered Lunch
• A relocation bonus for candidates joining us from a different city 
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

Our Solution Engineering team is obsessed with serving our customers. We are looking for an Associate Solution Engineer, a technical “Jack/Jill of All Trades” that loves figuring out “how things work.” As an Associate Solution Engineer, you’ll become an expert on the inner workings of the Appian platform and gain full-stack experience that will be valuable for any technical career. You’ll have the opportunity to work with every layer of the Appian platform; from data analysis to creative problem solving and you'll tackle the most challenging technical problems while mitigating all of our customers’ concerns.

This role is based at our Mexico City office in Coyoacan. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

To be successful in this role, you need:

• To be excellent at problem solving and find creative solutions to some of our customer’s most complex technical concerns
• To provide exceptional, world-class support (verbal/written) to our customers and our highest stakeholders around the globe 
• To tackle technical challenges and communicate your work across a variety of departments
• To have a strong interest in software development (but not wanting to focus on coding all day)
• To have the desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
• To have an interest in data analytics
• To have an interest or experience in programming/scripting languages(e.g. Java, Perl, Ruby, C#, PHP)
• To have an interest in or experience with RDBMS platforms (e.g. MySql, Oracle, SQL Server)
• To have an interest in or experience with systems administration (e.g. Linux, Windows)

Basic Qualifications:

• Bachelor's degree in any an Engineering discipline, Information Technology, or similar degree program 
• Proficiency in English and ability to converse in English in a business setting
• Flexibility to provide after hours weekend support for up to 14 weeks per year - Up to 1 quarter per year working this adjusted schedule may be required (Sunday->Thursday or Tuesday-Saturday)

For this position, we are targeting students who are currently enrolled in a Bachelor's/Master's program, or individuals who have recently graduated from university. If you are interested in applying, please submit a resume in English.

About Us

SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech.  Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.

Our Culture

At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:

• We think big
• We take simplicity seriously
• We come as we are
• We act with humility
• We are built on trust

Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.

Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.

The Role

We're looking for a Senior Data Engineer to help lead the evolution of our data stack—from pipelines to platform. In this role, you'll build the infrastructure that powers everything from product intelligence to financial reporting and self-serve analytics in product

Our customers are clinicians in small to mid-sized private practices, and the data you shape will directly help them run more efficient, effective businesses. By enabling accessible insights—from no-show trends to client engagement—you’ll give practitioners the tools to make smarter, faster decisions about how they manage care.

Internally, your work will fuel everything from executive reporting and revenue forecasting to product analytics and AI evaluation loops. You’ll collaborate across Data Analytics, ML, Product, and Engineering teams to build scalable, reliable systems that make data a first-class product at SimplePractice.

Responsibilities

• Partner with Product, Analytics and Engineering to build scalable systems that help unlock the value of data from a wide range of sources such as backend databases, event streams, and marketing platforms
• Lead technical vision and architecture with holistic point of view on both short-term and long-term horizons 
• Work with analytics to create company wide alignment through standardized metrics across the company
• Work with Product and Engineering teams to support internal use cases such as financial reporting, product analytics and operational metrics
• Enable external use cases like customer-facing dashboard, self-serve analytics, and next best action in product 
• Manage the complete data stack from ingestion through data consumption
• Build tools to increase transparency in reporting company wide business outcomes
• Work with DevOps to deploy and maintain data solutions leveraging cloud data technologies, preferably in AWS
• Help define data quality and data security framework to measure and monitor data quality across the enterprise. Define and promote data engineering best practice

Desired Skills & Experience

• Education & Experience
  • BS/MS in Engineering, Computer Science, Mathematics, or related field
  • 7+ years in Data or Analytics Engineering
  • Strong problem-solving and communication skills; comfortable in fast-paced, cross-functional environments
• Data Engineering & Pipelines
  • Enterprise architecture and enterprise data architecture (data modeling and enterprise dimensional modeling)
  • Expert in SQL and data modeling (relational, dimensional, semantic)
  • Proven experience in data warehouse design, implementation, and maintenance (Snowflake)
  • Hands-on with DBT for modular, testable transformations
  • Experience with orchestration and ingestion tools: Airflow, Prefect, Airbyte, Fivetran, Kafka
  • Familiar with ELT, schema-on-read, DAGs, and performance optimization
• Cloud & Infrastructure
  • Experience with AWS (S3, RDS, Redshift, etc.)
  • Familiar with Terraform, Docker, and containerized workflows (bonus)
  • Skilled in handling structured, semi-structured (e.g., JSON), and columnar formats (e.g., Parquet, ORC)
• Analytics & Enablement
  • Experience building and supporting semantic layers for self-serve analytics
  • Proficient with BI tools like Looker, Tableau, or Sisense
  • Comfortable standardizing metrics and enabling trusted, consistent access to data
• Programming & Scripting
  • Proficient in Python and Unix/Linux scripting
  • Comfortable working with APIs (e.g., using curl)

Bonus Points

• AWS DevOps - Terraform, Kubernetes, Docker
• Project & Change Management skills especially experience working in an Agile (SCRUM, Kanban) environment/team focusing on sprint by sprint deliveries
• Real-time ETL - Kafka streaming, AWS Kinesis

Benefits

We offer a competitive benefits program including:

• Privatized Medical, Dental & Vision Coverage
• Work From Home stipend 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
• Monthly Meal Reimbursement
• Holiday Bonus, 15-day Aguinaldo
• Hybrid Work Schedule & Catered Lunch
• A relocation bonus for candidates joining us from a different city 
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

Sobre Nosotros

SimplePractice tiene su sede en Los Ángeles, California, pero contamos con miembros del equipo que viven y trabajan en Estados Unidos, República Dominicana, Ciudad de México y Ucrania.

En SimplePractice, trabajamos para mejorar el acceso a una atención de calidad, brindando  a los profesionales de la salud y el bienestar todas las herramientas que necesitan para prosperar en la práctica privada.

Más de 250,000 proveedores confían en SimplePractice para desarrollar su negocio con nuestro software líder en la industria, que ofrece potentes herramientas que simplifican cada aspecto de la gestión de la práctica. Desde las tareas administrativas hasta la atención clínica, nuestro conjunto de soluciones innovadoras trabaja de manera integrada para reducir la carga administrativa, permitiendo a los profesionales, tanto individuales como en pequeños grupos, prosperar junto con sus clientes.

Ganador de premios y centrado en las personas, SimplePractice está dando forma al futuro de la tecnología de la salud. Reconocido por MedTech Breakthrough y los Premios de Salud Digital, y como uno de los Mejores Lugares para Programar en México y uno de los Mejores Lugares para Trabajar según BuiltIn.

Nuestra Cultura

En SimplePractice, la cultura es nuestra base. Influye en la manera en que trabajamos, cómo servimos a nuestros clientes y cómo abordamos el cumplimiento de nuestra misión. Contamos con cinco valores fundamentales que buscamos encarnar cada día:

• Pensamos en grande

• Tomamos la simplicidad en serio

• Venimos tal como somos

• Actuamos con humildad

• Estamos construidos sobre la confianza

La cultura es responsabilidad de todos en SimplePractice. Es lo que nos impulsa a hacerlo mejor para nuestros compañeros y clientes.

La conexión y la colaboración también son clave para nuestro éxito. Trabajarás con equipos multinacionales talentosos y tendrás oportunidades de participar en encuentros presenciales tanto en EE. UU. como en México.

🚀 ¡Encuéntranos en la Ciudad de México!

¿Quieres conocer al equipo antes de postularte? Acompáñanos el 28 de mayo en nuestro encuentro "Más allá de la app: Construyendo el futuro de la tecnología con IA y datos", en colaboración con RubyCDMX.

¡Habla de IA, datos e ingeniería con nuestros líderes mientras disfrutas de una bebida! 🍺 👉 Confirma tu asistencia aquí: https://luma.com/32jeyopv

El Rol

Estamos buscando un Senior Data Engineer para ayudar a liderar la evolución de nuestro stack de datos, desde los pipelines hasta la plataforma. En este rol, construirás la infraestructura que impulsa todo, desde inteligencia de producto hasta reportes financieros y analítica self-serve dentro del producto.

Nuestros clientes son profesionales clínicos en prácticas privadas pequeñas y medianas, y los datos que estructures les ayudarán directamente a operar negocios más eficientes y efectivos. Al habilitar insights accesibles, como tendencias de inasistencias o niveles de interacción de pacientes, brindarás a los profesionales herramientas para tomar decisiones más inteligentes y rápidas sobre la gestión de la atención.

Internamente, tu trabajo impulsará desde reportes ejecutivos y proyecciones de ingresos hasta analítica de producto y ciclos de evaluación de modelos de IA. Colaborarás con equipos de Data Analytics, Machine Learning, Producto e Ingeniería para construir sistemas escalables y confiables que conviertan los datos en un producto de primera clase dentro de SimplePractice.

Responsabilidades

• Colaborar con Producto, Analytics e Ingeniería para construir sistemas escalables que desbloqueen el valor de los datos provenientes de múltiples fuentes como bases de datos backend, flujos de eventos y plataformas de marketing.
• Liderar la visión técnica y la arquitectura con una perspectiva integral tanto a corto como a largo plazo.
• Trabajar con el equipo de Analytics para crear alineación a nivel compañía mediante métricas estandarizadas.
• Apoyar casos de uso internos como reportes financieros, analítica de producto y métricas operativas.
• Habilitar casos de uso externos como dashboards para clientes, analítica self-serve y recomendaciones dentro del producto.
• Gestionar el stack completo de datos desde la ingestión hasta el consumo.
• Construir herramientas que aumenten la transparencia en el reporte de resultados de negocio.
• Colaborar con DevOps para desplegar y mantener soluciones de datos en la nube, preferentemente en AWS.
• Definir marcos de calidad y seguridad de datos para medir y monitorear la calidad en toda la organización, promoviendo mejores prácticas de ingeniería de datos.

Habilidades y Experiencia Deseadas

Educación y Experiencia

• Licenciatura o Maestría en Ingeniería, Ciencias de la Computación, Matemáticas o campo relacionado.
• Más de 7 años en Data Engineering o Analytics Engineering.
• Fuertes habilidades de resolución de problemas y comunicación; cómodo trabajando en entornos dinámicos y multifuncionales.

Ingeniería de Datos y Pipelines

• Experiencia en arquitectura empresarial y modelado dimensional.
• Experto en SQL y modelado de datos (relacional, dimensional, semántico).
• Experiencia comprobada en diseño, implementación y mantenimiento de data warehouses (Snowflake).
• Experiencia práctica con DBT para transformaciones modulares y testeables.
• Experiencia con herramientas de orquestación e ingestión: Airflow, Prefect, Airbyte, Fivetran, Kafka.
• Familiaridad con ELT, schema-on-read, DAGs y optimización de rendimiento.

Nube e Infraestructura

• Experiencia con AWS (S3, RDS, Redshift, etc.).
• Familiaridad con Terraform, Docker y flujos de trabajo contenerizados (deseable).
• Manejo de datos estructurados, semi-estructurados (JSON) y formatos columnares (Parquet, ORC).

Analítica y Habilitación

• Experiencia construyendo y soportando capas semánticas para analítica self-serve.
• Dominio de herramientas BI como Looker, Tableau o Sisense.
• Experiencia estandarizando métricas y habilitando acceso confiable y consistente a los datos.

Programación y Scripting

• Dominio de Python y scripting en Unix/Linux.
• Experiencia trabajando con APIs (por ejemplo, usando curl).

Puntos Extra

• AWS DevOps (Terraform, Kubernetes, Docker).
• Experiencia en gestión de proyectos y cambio, especialmente en entornos ágiles (SCRUM, Kanban).
• Experiencia en ETL en tiempo real (Kafka streaming, AWS Kinesis).

Beneficios

Ofrecemos un programa competitivo de beneficios que incluye:

• Seguro médico, dental y de visión privado
• Apoyo para trabajo desde casa
• Tiempo libre flexible (FTO), días de bienestar, días festivos pagados y Summer Fridays
• Reembolso mensual de alimentos
• Bono navideño y 15 días de aguinaldo
• Esquema híbrido de trabajo y comidas patrocinadas
• Bono de reubicación para candidatos que se muden desde otra ciudad
• Grupos de Recursos para Empleados (ERGs)

Perfil: Desarrollador Cloud

Rol: Desarrollador

Nivel: STD – SR

Experiencia

Años de experiencia:

• 3 o más años de experiencia como Desarrollador/a Cloud (Multi‑Nube) con IA/ML y DevOps.

Escolaridad

• Licenciatura o Ingeniería en:
• Sistemas
• Computación
• Matemáticas
• Física
• Carrera afín
• (O experiencia equivalente comprobable)

Modalidad y Condiciones de Trabajo

• Modalidad de trabajo: Híbrido
• Días en oficina: 2 veces por semana
• Horario: Lunes a viernes, 9:00 a.m. a 6:00 p.m.
• Ubicación: CDMX
• Dirección de sede: Polanco / Reforma

Objetivo del Puesto

Diseñar, construir y operar aplicaciones y servicios escalables en entornos multi‑nube (AWS, GCP y/o Azure), integrando desarrollo backend, prácticas DevOps/MLOps e implementación de modelos de IA/ML en entornos productivos, asegurando calidad, seguridad, observabilidad y eficiencia operativa.

Certificaciones Recomendadas

Google Cloud Platform

• Google Professional Cloud Developer
• Google Professional Cloud Architect (deseable para perfil SR)
• Google Professional Machine Learning Engineer
• Google Associate Cloud Engineer

Amazon Web Services (AWS)

• AWS Certified Developer – Associate
• AWS Certified Solutions Architect – Associate
• AWS Certified Machine Learning – Specialty (altamente alineada a IA/ML)
• AWS DevOps Engineer – Professional (deseable para perfil SR)

Microsoft Azure

• Microsoft Certified: Azure Developer Associate (AZ‑204)
• Microsoft Certified: Azure AI Engineer Associate
• Microsoft Certified: Azure DevOps Engineer Expert

Machine Learning

• Google Professional Machine Learning Engineer
• AWS Certified Machine Learning – Specialty
• Azure Data Scientist Associate
• TensorFlow Developer Certificate
• IBM AI Engineering Professional Certificate

Idioma

• Inglés técnico (deseable)

Habilidades Blandas

• Trabajo en equipo
• Autogestión
• Perfil autodidacta
• Comunicación efectiva
• Resolución de problemas
• Adaptabilidad
• Proactividad
• Pensamiento analítico

Requisitos Técnicos

Versionador e Integrador de Código

• Git
• GitHub Actions / GitLab CI
• Cloud Build / Cloud Deploy (GCP)
• CodeBuild / CodePipeline (AWS)
• Azure DevOps Pipelines

Lenguajes de Programación

• Python
• Node.js
• TypeScript (deseable)
• SQL
• YAML (pipelines / Infraestructura como Código)

Sistemas Operativos

• Linux (principal)
• Windows
• macOS

Manejadores de Bases de Datos

• Cloud SQL
• Amazon RDS
• Azure SQL
• BigQuery
• Bases de datos relacionales y analíticas
• Almacenamiento de objetos:
• Amazon S3
• Google Cloud Storage
• Azure Blob Storage

Frameworks de Desarrollo

Backend

• Express
• Fastify (Node.js)

IA / ML

• scikit-learn
• TensorFlow / Keras
• PyTorch

NLP

• spaCy
• NLTK
• Hugging Face Transformers (deseable)

IDE

• Visual Studio Code
• IDEs compatibles con Python y Node.js

Herramientas

• Docker
• Kubernetes (GKE / EKS / AKS)
• Helm
• Terraform
• MLflow / DVC
• Postman (pruebas de APIs)
• Prometheus / Grafana
• OpenTelemetry

Plataformas Cloud

• Google Cloud Platform (principal)
• Amazon Web Services (deseable)
• Microsoft Azure (deseable)

Asistentes de IA

• No especificados explícitamente
• (Uso implícito de frameworks y plataformas de IA/ML)

Conocimiento del Negocio

Marcos o Metodologías de Trabajo

• Metodología Ágil
• Scrum

Herramientas para Seguimiento y Control de Proyectos

• Gestión de backlog (herramientas ágiles no especificadas)
• Métricas ágiles:
• Velocity
• Lead Time
• Tableros de observabilidad
• Definición y seguimiento de SLO / SLI

Esquema de Trabajo

• Asignación a proyectos
• Desarrollo y operación de productos digitales
• (No esquema de fábrica de software)

Tipo de Asignación

• Proyectos
• Operación
• Soporte productivo
• Mejora continua

Tipo de Proyecto

• Ágil

Industria

• Banca / Servicios Financieros

Tecnología

• Cloud Computing
• Inteligencia Artificial / Data

Technical Support Engineer 

Mexico City Office - Hybrid: 4 days in the office, 1 day working from home

We are seeking a talented Technical Support Engineer to become an integral part of our support engineering team. In this role, you will collaborate with a group of specialists, providing comprehensive support across all areas of our business.  

Why Ebury?  

• High-Performance, High-Growth Environment: Be part of a dynamic and rapidly growing company that values impact and rewards results.  
• Focus on Excellence: We are committed to becoming a world-class organization and are looking for individuals who share our passion for delivering exceptional work.  
• Personal Responsibility and Freedom: We empower our employees to take ownership of their work and make a real difference.  
• Collaborative and Inclusive Culture: We value diversity, promote inclusion, and foster a positive work environment where everyone feels respected and supported.  
• Continuous Growth and Development: Benefit from our career map, regular  reviews, and training opportunities to advance your career and reach your full potential.

What you will do:  

• Troubleshoot applications, services, and infrastructure issues reported by end-users of the systems developed by our engineering teams.  
• Verify and document issues and bugs for accurate tracking and escalation.  
• Manage incidents, including communication with stakeholders and coordination with development teams.  
• Collaborate with Software Engineering teams to establish support workflows and monitoring plans for new products and projects.  
• Partner with trusted vendors to resolve service events.  
• Work with software development engineers to enhance processes and conduct code reviews.  
• Work on a collaborative rotation (shifts) to cover support on different time zones.  
• Perform (out of hours) on-call on a rotating basis to address high-severity incidents and critical issues.  

What we expect from you:  

• Experience providing Level 2 (L2) support in a tech-driven business environment. 
• Proficient problem-solving skills and strong technical troubleshooting abilities.
• Software development experience, particularly with Python.  
• A strong desire to identify and resolve root causes, systematically preventing issues from recurring by collaborating with code owners.  
• Excellent written and interpersonal communication skills, along with a willingness to uphold Ebury's values.  
• English proficiency is required.
  Nice to have:  
• Familiarity with AWS and/or Google Cloud, and Linux administration is a plus.  
• Knowledge of Spanish or Portuguese is a bonus.  
• Additional valuable skills and knowledge include Salesforce Administration, Agile methodologies, Continuous Integration, Frontend Development (HTML,  CSS, and JavaScript), PostgreSQL, Terraform, and Observability.  

Not feeling like you meet all the requirements? That’s OK! No one fits a job description perfectly, and there are no perfect candidates.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Rafaela Procópio

At Ebury Bank we value diversity in all its forms and are committed to creating an inclusive environment. All of our vacancies are open and eligible for people with disabilities.

#LI-RP1
#LI-HYBRID

Technical Operations Engineer 

Mexico City Office - Hybrid: 4 days in the office, 1 day working from home

We are seeking a talented Technical Support Engineer to become an integral part of our support engineering team. In this role, you will collaborate with a group of specialists, providing comprehensive support across all areas of our business.  

Why Ebury?  

• High-Performance, High-Growth Environment: Be part of a dynamic and rapidly growing company that values impact and rewards results.  
• Focus on Excellence: We are committed to becoming a world-class organization and are looking for individuals who share our passion for delivering exceptional work.  
• Personal Responsibility and Freedom: We empower our employees to take ownership of their work and make a real difference.  
• Collaborative and Inclusive Culture: We value diversity, promote inclusion, and foster a positive work environment where everyone feels respected and supported.  
• Continuous Growth and Development: Benefit from our career map, regular  reviews, and training opportunities to advance your career and reach your full potential.

What you will do:  

• Troubleshoot applications, services, and infrastructure issues reported by end-users of the systems developed by our engineering teams.  
• Verify and document issues and bugs for accurate tracking and escalation.  
• Manage incidents, including communication with stakeholders and coordination with development teams.  
• Collaborate with Software Engineering teams to establish support workflows and monitoring plans for new products and projects.  
• Partner with trusted vendors to resolve service events.  
• Work with software development engineers to enhance processes and conduct code reviews.  
• Work on a collaborative rotation (shifts) to cover support on different time zones.  
• Perform (out of hours) on-call on a rotating basis to address high-severity incidents and critical issues.  

What we expect from you:  

• Experience providing Level 2 (L2) support in a tech-driven business environment. 
• Proficient problem-solving skills and strong technical troubleshooting abilities.
• Software development experience, particularly with Python.  
• A strong desire to identify and resolve root causes, systematically preventing issues from recurring by collaborating with code owners.  
• Excellent written and interpersonal communication skills, along with a willingness to uphold Ebury's values.  
• English proficiency is required.
  Nice to have:  
• Familiarity with AWS and/or Google Cloud, and Linux administration is a plus.  
• Knowledge of Spanish or Portuguese is a bonus.  
• Additional valuable skills and knowledge include Salesforce Administration, Agile methodologies, Continuous Integration, Frontend Development (HTML,  CSS, and JavaScript), PostgreSQL, Terraform, and Observability.  

Not feeling like you meet all the requirements? That’s OK! No one fits a job description perfectly, and there are no perfect candidates.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Rafaela Procópio

At Ebury Bank we value diversity in all its forms and are committed to creating an inclusive environment. All of our vacancies are open and eligible for people with disabilities.

#LI-RP1
#LI-HYBRID

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the Role

We're looking for a curious, hands-on IT Specialist to join our lean IT team. This isn't a traditional helpdesk role — we want someone who sees a repetitive task and instinctively thinks "I could automate that".

You'll be responsible for keeping our systems running, managing access and devices across a mostly macOS environment, and contributing to internal tooling projects — including AI-assisted development with tools like Claude Code.

One of our previous IT team members progressed into our SRE team. We see this role as a genuine launchpad for ambitious engineers who want to grow into infrastructure, reliability, or platform engineering.

What You'll Do

• Manage macOS fleet via Kandji MDM — deployments, policies, and our custom OpenVPN setup
• Act as the gatekeeper for access management — onboarding, offboarding, SSO, and permissions
• Support Slack and Jira-based IT requests, triage issues, and resolve them efficiently
• Maintain and administer self-hosted infrastructure — firewalls, switches, and internal services
• Write scripts and lightweight tooling to automate common requests and reduce toil
• Collaborate with our SRE team on infrastructure awareness and escalations
• Document runbooks, processes, and internal guides clearly and consistently
• Occasionally support Windows and Linux users alongside our primary macOS environment

What We're Looking For

Core IT skills

• Solid macOS administration experience — you know the OS, not just the UI
• Linux comfort — enough to SSH in, read logs, and not panic
• Experience with MDM tools (Kandji, Jamf, or similar)
• Identity and access management — Okta, Google Workspace, SSO basics

Scripting & automation

• Scripts & automation — you don't need to be a software engineer, but you should be comfortable writing and maintaining scripts helping with daily tasks
• Git basics — version control your work, not just save to Desktop
• Curiosity about AI-assisted development tools (Claude Code, Copilot, etc.)

Mindset

• You ask "why does this keep happening?" before closing a ticket
• You're comfortable with ambiguity and can prioritise without hand-holding
• You write things down — runbooks, notes, decisions
• You want to understand how things work, not just fix symptoms

Nice to Have

• Experience with Docker or containers at a basic level
• Networking fundamentals: VLANs, firewalls, switches, VPN concepts
• Familiarity with monitoring and alerting tools (Grafana, Datadog, etc.)
• Exposure to AWS or other cloud platforms
• Any Slack bot, webhook, or internal tooling project you've built — even a small one

What We Offer

• A team that treats IT as engineering, not just support
• Real autonomy to build tooling, propose improvements, and own projects
• Opportunity for engineering progression for the right candidate
• A lean, collaborative team where your contributions are visible and valued
• Fully remote working

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health Insurance
• 20 days off annually
• Wellhub membership
  
• English Lessons
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
  

If you've automated something that used to take 20 minutes, written a script that made your team's life easier, or just find yourself wanting to understand how the network actually works — we'd love to hear from you.

#LI-fulltime 

About the Role

We're looking for a curious, hands-on IT Support Specialist to join our lean IT team. This isn't a traditional helpdesk role — you will be a part of a 2-person team, meaning you will be doing a bit of everything (which will provide you exposure to many systems and technologies).

You'll be responsible for keeping our systems running, managing access and devices across a mostly macOS environment, and contributing to internal tooling projects — including AI-assisted development with tools like Claude Code.

One of our previous IT team members progressed into our SRE team. We see this role as a genuine launchpad for ambitious engineers who want to grow into infrastructure, reliability, or platform engineering.

What You'll Do

• Manage macOS fleet via Kandji MDM — deployments, policies, and our custom OpenVPN setup
• Act as the gatekeeper for access management — onboarding, offboarding, SSO, and permissions
• Support Slack and Jira-based IT requests, triage issues, and resolve them efficiently
• Collaborate with our SRE team on infrastructure awareness and escalations
• Document runbooks, processes, and internal guides clearly and consistently
• Occasionally support Windows (and a couple Linux) users alongside our primary macOS environment
• Use available platforms to automate common requests and reduce toil

What We're Looking For

Core IT skills

• Solid macOS administration experience — you know the OS, not just the UI
• Terminal comfort — enough to read logs, and not panic
• Experience with MDM tools (Kandji, Jamf, or similar)
• Identity and access management — Okta, Google Workspace, SSO basics

Mindset

• You ask "why does this keep happening?" before closing a ticket
• You're comfortable with ambiguity and can prioritise without hand-holding
• You write things down — runbooks, notes, decisions
• You want to understand how things work, not just fix symptoms

Nice to Have

• Curiosity about AI-assisted development tools (Claude Code, Copilot, etc.)
• Experience with Docker or containers at a basic level
• Networking fundamentals: VLANs, firewalls, switches, VPN concepts
• Familiarity with monitoring and alerting tools (Grafana, Datadog, etc.)
• Exposure to AWS or other cloud platforms
• Any Slack bot, webhook, or internal tooling project you've built — even a small one
• Scripts & automation — you don't need to be a software engineer, but you should be comfortable writing and maintaining scripts helping with daily tasks

What We Offer

• A team that treats IT as engineering, not just support
• Real autonomy to build tooling, propose improvements, and own projects
• Opportunity for engineering progression for the right candidate
• A lean, collaborative team where your contributions are visible and valued
• Fully remote working

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health Insurance
• 20 days off annually
• Wellhub membership
  
• English Lessons
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
  

If you've automated something that used to take 20 minutes, written a script that made your team's life easier, or just find yourself wanting to understand how the network actually works — we'd love to hear from you.

#LI-fulltime 

Here at Appian, we’re passionate about technology. We love making it, and we love using it. Joining Appian CIO will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work, and in doing so, we develop the Appian platform to be simple so our customers can thrive. 

Our Solution Engineering team is obsessed with serving our customers. We are looking for an Associate Solution Engineer, a technical “Jack/Jill of All Trades” that loves figuring out “how things work.” As an Associate Solution Engineer, you’ll become an expert on the inner workings of the Appian platform and gain full-stack experience that will be valuable for any technical career. You’ll have the opportunity to work with every layer of the Appian platform; from data analysis to creative problem solving and you'll tackle the most challenging technical problems while mitigating all of our customers’ concerns.

This role is based at our Mexico City office in Coyoacan. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

To be successful in this role, you need:

• To be excellent at problem solving and find creative solutions to some of our customer’s most complex technical concerns

• To provide exceptional, world-class support (verbal/written) to our customers and our highest stakeholders around the globe 

• To tackle technical challenges and communicate your work across a variety of departments

• To have a strong interest in software development (but not wanting to focus on coding all day)

• To have the desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform

• To have an interest in data analytics

• To have an interest or experience in programming/scripting languages(e.g. Java, Perl, Ruby, C#, PHP)

• To have an interest in or experience with RDBMS platforms (e.g. MySql, Oracle, SQL Server)

• To have an interest in or experience with systems administration (e.g. Linux, Windows)

Basic Qualifications:

• Bachelor's degree in any an Engineering discipline, Information Technology, or similar degree program 

• Provide after business hours support for proper handoff with our other regions as needed

• Flexibility to provide after hours weekend support for up to 14 weeks per year - Up to 1 quarter per year working this adjusted schedule may be required (Sunday->Thursday or Tuesday-Saturday)

Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our company! 

Why this role matters?

As a Technical Support Engineer at Vonage, you will provide first-class support to our rapidly growing strategic customer base, who are integrating our Voice APIs. The ideal candidate will have experience supporting APIs or SDKs, or of software development. You will also be responsible for driving and managing customer-related projects, initiatives and tasks for our strategic accounts, collaborating heavily with Sales and working closely with the rest of the API Group.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….

What you will do?

• Investigate, troubleshoot, diagnose and resolve technical issues related to our Voice APIs
• Communicate effectively (both verbal and written) with our customers and internal stakeholders
• Problem solve, have a natural curiosity and demonstrate the ability to learn rapidly
• Capture knowledge, for customers who prefer solving their own issues without having to contact support

What you must have

• Bachelor's Degree in Computer Science, or equivalent field
• 2+ years experience working as a Support Engineer, with Application Programming Interfaces (APIs), or in the telecommunications or SaaS sectors
• Voice technologies: e.g.  SIP, VoiceXML, CCXML, WebRTC, Websockets
• Voice software: e.g. Asterisk, Freeswitch, Kamailio, Voxeo Prophecy
• Experience supporting or integrating APIs and/or SDKs

Any of the following are a plus:

• Experience with developer tools and languages (Python, Ruby, Node/Javascript, Java, PHP)
• Troubleshooting Applications: e.g. Kibana (Elastic Search)
• Linux/Unix operating systems
• Experience building and/or troubleshooting iOS, Android or Javascript SDKs and/or applications

• Knowledge or experience working with KCS (Knowledge Centered Support)

What is in it for you?

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

#LI-Remote
#LI-DHC1

As a Solutions Engineer at Speechmatics, you’ll play a key role in helping customers successfully evaluate and adopt our industry-leading speech technology. You’ll partner closely with Sales to guide customers through the entire technical journey,  from discovery and solution design to proof-of-concept delivery and technical validation.

This is a hands-on role: you’ll build demos, write code, deploy environments, and solve real customer problems.

You’ll also take ownership of selected accounts, helping scale the team’s impact while gaining exposure to global customers across multiple industries. We’ll support you with structured onboarding and training so you can quickly become confident with our technology and customers.

What You’ll Be Doing

• Partnering with Sales to lead the technical pre-sales process from discovery to close
• Understanding customer requirements (security, scale, integrations, accuracy, workflows) and designing practical solutions
• Building and delivering technical demos, prototypes, and Proofs of Concept (PoCs)
• Deploying and configuring environments in cloud or on-prem setups for customer evaluations
• Writing scripts or lightweight integrations (Python or JavaScript) to support demos and customer testing
• Troubleshooting customer challenges and guiding them toward successful outcomes
• Delivering engaging technical presentations to customers, partners, and events
• Supporting conferences and showcases with compelling technical demonstrations
• Sharing knowledge internally and helping Sales stay up to date as our platform evolves

Who We’re Looking For:

• Previous experience working in a customer-facing technical role
  (Sales Engineering, Solutions Engineering, Pre-Sales, Technical Consulting, or similar)
• Hands-on programming ability in Python
• Comfortable working with APIs, integrations, and technical troubleshooting
• Experience deploying or configuring software in cloud, Linux, containers, or networked environments
• Strong problem-solving skills and ability to translate customer needs into workable solutions
• Confident communicator who enjoys working directly with customers
• Self-motivated, curious, and eager to learn new technologies quickly
• Collaborative mindset and ability to manage multiple opportunities simultaneously