Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio. 

As a Customer Success Manager at Smartly, you will...

• Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
• Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
• Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
• Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
• Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives

We are looking for you, if you...

• Possess 4+ years of relevant experience in a customer success or similar customer-facing function
• Be capable of learning new tools and processes quickly
• Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
• Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
• Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
• Are able to explain complex concepts clearly and translate data into insights
• Are confident, with strong spoken and written communication skills
• Are self-driven with exceptional organizational skills 

#LI-CD1 #LI-HYBRID

POR FAVOR ENVÍA TU SOLICITUD/CURRÍCULUM EN INGLÉS

¿Te gusta tener la responsabilidad de gestionar y hacer crecer un mercado completo? ¿Te motiva trabajar de cerca con clientes para resolver los retos de su estrategia de marketing digital? ¿Te enorgullece ayudar a tus clientes a tener éxito y buscar constantemente oportunidades de venta incremental?

Como Customer Success Manager (hablante de español) en Smartly, tendrás la responsabilidad de tus propios clientes desde la primera semana, brindando asesoría consultiva, definiendo el enfoque y liderando implementaciones piloto exitosas del producto, además de impulsar el engagement de los clientes. Serás el vínculo clave entre los clientes, Facebook y nuestro equipo de desarrollo de producto. Formarás parte de la industria de marketing digital en constante evolución y ritmo acelerado, lo que te permitirá aprender rápidamente sobre cómo desarrollar y hacer crecer tu propio mercado objetivo, gestionar relaciones con grandes anunciantes y escalar las operaciones de una empresa ambiciosa en crecimiento.

Como Customer Success Manager en Smartly, tú…

• Gestionarás y desarrollarás tus propias cuentas de clientes a través de la comunicación diaria y tu experiencia en marketing digital.
• Trabajarás estrechamente con los clientes para optimizar su estrategia de marketing digital y resolver rápidamente problemas de los anunciantes, incluyendo escalamiento de presupuestos, desempeño de campañas y procesos manuales.
• Tendrás la responsabilidad total de hacer crecer y gestionar tu mercado objetivo, así como desarrollar experiencia en industrias específicas (por ejemplo, comercio electrónico, viajes, clasificados, aplicaciones móviles, etc.).
• Desarrollarás y mantendrás un excelente conocimiento de la herramienta Smartly y de la publicidad en Facebook en general, para resolver continuamente los retos de los clientes.
• Construirás, gestionarás y fortalecerás relaciones sólidas con clientes y con Facebook.
• Colaborarás con clientes, otros Customer Success Managers de Smartly y el equipo de desarrollo de producto para mantener un flujo continuo de retroalimentación.

Buscamos a alguien que…

• Esté motivado/a por combinar la gestión de clientes, la resolución de retos de marketing digital y la construcción de relaciones a largo plazo.
• Cuente con 4+ años de experiencia en gestión de cuentas en empresas B2B SaaS o agencias similares, preferentemente en el ámbito de marketing digital.
• Tenga excelentes habilidades de comunicación para explicar conceptos complejos de manera clara y eficiente, y brindar asesoría consultiva que ayude a mejorar el desempeño de los clientes.
• Cuente con dominio profesional del inglés (hablado y escrito) y fluidez en español.
• Tenga disponibilidad y disposición para viajar a reuniones, conferencias y eventos de la industria.

🌐 Requisito de idioma

Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.

Lo que te ofrecemos…

• Seguro Social (IMSS): Cobertura completa de salud pública para el empleado y su familia
• INFONAVIT: Fondo de ahorro que ayuda a los empleados a adquirir o mejorar su vivienda
• FONACOT: Acceso a créditos personales accesibles para necesidades cotidianas
• Apoyo para trabajo desde casa: $1,000 MXN mensuales para cubrir costos de trabajo remoto

Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!

***PLEASE SUMBIT YOUR APPLICATION/RESUME IN ENGLISH***

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio. 

As a Customer Success Manager at Smartly, you will...

• Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
• Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
• Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
• Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
• Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives

We are looking for you, if you...

• Possess 4+ years of relevant experience in a customer success or similar customer-facing function
• Be capable of learning new tools and processes quickly
• Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
• Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
• Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
• Are able to explain complex concepts clearly and translate data into insights
• Are confident, with strong spoken and written communication skills
• Are self-driven with exceptional organizational skills 
• Have professional spoken and written English plus fluency in Spanish. 

What We Offer You...

• Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
• National Housing Fund (INFONAVIT) -  A savings fund that helps employees buy or improve their home
• Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
• Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

POR FAVOR ENVÍA TU SOLICITUD/CURRÍCULUM EN INGLÉS

¿Te gusta tener la responsabilidad de gestionar y hacer crecer un mercado completo? ¿Te motiva trabajar de cerca con clientes para resolver los retos de su estrategia de marketing digital? ¿Te enorgullece ayudar a tus clientes a tener éxito y buscar constantemente oportunidades de venta incremental?

Como Senior Customer Success Manager (hablante de español) en Smartly, tendrás la responsabilidad de tus propios clientes desde la primera semana, brindando asesoría consultiva, definiendo el enfoque y liderando implementaciones piloto exitosas del producto, además de impulsar el engagement de los clientes. Serás el vínculo clave entre los clientes, Facebook y nuestro equipo de desarrollo de producto. Formarás parte de la industria de marketing digital en constante evolución y ritmo acelerado, lo que te permitirá aprender rápidamente sobre cómo desarrollar y hacer crecer tu propio mercado objetivo, gestionar relaciones con grandes anunciantes y escalar las operaciones de una empresa ambiciosa en crecimiento.

Como Senior Customer Success Manager en Smartly, tú…

• Gestionarás y desarrollarás tus propias cuentas de clientes a través de la comunicación diaria y tu experiencia en marketing digital.
• Trabajarás estrechamente con los clientes para optimizar su estrategia de marketing digital y resolver rápidamente problemas de los anunciantes, incluyendo escalamiento de presupuestos, desempeño de campañas y procesos manuales.
• Tendrás la responsabilidad total de hacer crecer y gestionar tu mercado objetivo, así como desarrollar experiencia en industrias específicas (por ejemplo, comercio electrónico, viajes, clasificados, aplicaciones móviles, etc.).
• Desarrollarás y mantendrás un excelente conocimiento de la herramienta Smartly y de la publicidad en Facebook en general, para resolver continuamente los retos de los clientes.
• Construirás, gestionarás y fortalecerás relaciones sólidas con clientes y con Facebook.
• Colaborarás con clientes, otros Customer Success Managers de Smartly y el equipo de desarrollo de producto para mantener un flujo continuo de retroalimentación.

Buscamos a alguien que…

• Esté motivado/a por combinar la gestión de clientes, la resolución de retos de marketing digital y la construcción de relaciones a largo plazo.
• Cuente con más de 5 años de experiencia en gestión de cuentas en empresas B2B SaaS o agencias similares, preferentemente en el ámbito de marketing digital.
• Tenga excelentes habilidades de comunicación para explicar conceptos complejos de manera clara y eficiente, y brindar asesoría consultiva que ayude a mejorar el desempeño de los clientes.
• Cuente con dominio profesional del inglés (hablado y escrito) y fluidez en español.
• Tenga disponibilidad y disposición para viajar a reuniones, conferencias y eventos de la industria.

🌐 Requisito de idioma

Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.

Lo que te ofrecemos…

• Seguro Social (IMSS): Cobertura completa de salud pública para el empleado y su familia
• INFONAVIT: Fondo de ahorro que ayuda a los empleados a adquirir o mejorar su vivienda
• FONACOT: Acceso a créditos personales accesibles para necesidades cotidianas
• Apoyo para trabajo desde casa: $1,000 MXN mensuales para cubrir costos de trabajo remoto

Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!

***PLEASE SUBMIT YOUR APPLICATION/RESUME IN ENGLISH***

Do you enjoy having responsibility over an entire market to manage and grow? Are you motivated by working closely with customers solving their online marketing strategy challenges? Do you take pride in helping your customers succeed and constantly looking for opportunities to up-sell?
 
As a Senior Customer Success Manager (Spanish speaking) at Smartly, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

As a Senior Customer Success Manager at Smartly, you will...

• Manage and nurture your own customer accounts through day to day communication and online marketing expertise
• Work closely with customers to hone their online marketing strategy and quickly resolve advertiser issues including scaling budgets, campaign performance and manual work
• Take full ownership and responsibility of growing and managing your own target market and develop vertical expertise (e.g. e-commerce, travel, classified, mobile apps, etc.)
• Develop and maintain excellent knowledge and skills of the Smartly.io tool and Facebook advertising in general so that you’re constantly able to solve customer problems
• Build, manage and develop strong relationships with customers and Facebook
• Collaborate with customers, Smartly Customer Success Managers and the product development team to maintain the quick feedback loop

We're definitely looking for you, if you...

• Are driven to combine the work of managing your own customers, solving their online marketing challenges and building long-term relationships
• Have 5+ years of account management experience in B2B SaaS businesses or corresponding agencies, preferably in the online marketing domain
• Have great communication skills to be able explain complex concepts clearly and efficiently and give consultative advices to help customers grow their performance
• Have professional spoken and written English plus fluency in Spanish 
  Are able and willing to travel for meetings, conferences and industry events

What We Offer You...

• Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
• National Housing Fund (INFONAVIT) -  A savings fund that helps employees buy or improve their home
• Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
• Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

Acerca del Grupo QuintoAndar
Somos el Grupo QuintoAndar, el mayor ecosistema inmobiliario de América Latina. Guiados por un propósito compartido de ayudar a las personas a amar el lugar donde viven, contamos con un portafolio diversificado de marcas y soluciones en diferentes países de América Latina y también con un Hub de Tecnología en Portugal. Desarrollamos tecnologías e innovación para transformar e impulsar la experiencia de vivienda en su totalidad.

Juntas, nuestras marcas líderes ofrecen soluciones que cubren todas las etapas del proceso de viviendar: Inmuebles24 (México), Zonaprop (Argentina), Adondevivir y Urbania (Perú), Plusvalía (Ecuador), ImovelWeb y QuintoAndar (Brasil).

Con el apoyo de un equipo de inversionistas y consultores de clase mundial, como Kaszek, Qualcomm, General Atlantic y SoftBank, QuintoAndar Group está actualmente valorado en más de 5.100 millones de dólares y sigue creciendo año tras año.

Aquí trabajarás con los mejores profesionales del mercado, en un entorno que respira innovación, colaboración y alto rendimiento. Para conocer más sobre nuestra historia, visita https://grupoquintoandar.com/es/.

Ubicación y Modelo de Trabajo Híbrido 
Nuestro equipo de Classifieds trabaja bajo el modelo “híbrido”, siendo necesario estar presencialmente en la oficina, ubicada en México.

Etapas  del Proceso Selectivo:

Las etapas de nuestros procesos de selección tienen como objetivo evaluar tus experiencias y brindarte la oportunidad de conocer a nuestros equipos y oportunidades de carrera, y están estructuradas en los siguientes pasos:

• Application
• People Interview
• Case
• Hiring Manager Interview
• Stakeholder Interview
• Offer

Resumen del Rol
Como Key Account Manager (KAM) dentro de nuestro equipo de "Monetización y Retención", serás responsable de gestionar y hacer crecer una cartera de clientes de alto valor en la región de Ciudad de México. Tu objetivo principal es actuar como un consultor estratégico, asegurando que nuestros clientes maximicen su retorno de inversión (ROI) a través de nuestras soluciones de publicidad premium y herramientas digitales.

Te enfocarás en dos pilares críticos: Crecimiento de Ingresos (Upselling/Cross-selling) y Revenue Recurrente Neto (MRR).

Responsabilidades Clave
1. Crecimiento Estratégico y Monetización

• Conversión Premium: Identificar inventario de alta calidad dentro de tu cartera y liderar el proceso de conversión hacia niveles de visibilidad premium que ofrecen un mejor rendimiento y ROI para el cliente.
• Venta Consultiva: Realizar revisiones de negocio estratégicas para presentar datos de desempeño, tendencias del mercado y oportunidades de inversión alineadas con los objetivos de los clientes.
• Optimización del Mix de Productos: Fomentar la adopción de producto mixto de alto nivel y SKUs premium para asegurar que los clientes mantengan la presencia más competitiva en el mercado.

2. Gestión de Cartera y Retención

• Prevención de Churn: Monitorear proactivamente la salud de la cuenta y los patrones de uso para identificar clientes en riesgo. Implementar rutinas de
• Recuperación o Asesoría para estabilizar y fortalecer estas relaciones.
• Retención Neta (MRR): Asegurar que el valor de tu cartera se mantenga por encima del 100%, equilibrando las renovaciones exitosas con estrategias de crecimiento (upsell).
• Gestión de Relaciones: Construir y mantener relaciones sólidas y duraderas con los principales tomadores de decisiones en el sector inmobiliario de Ciudad de México.

3. Excelencia Operativa

• Priorización Basada en Datos: Utilizar reportes de inventario y CRM para priorizar el contacto diario con las cuentas que tienen el mayor potencial de crecimiento e impacto.
• Pruebas de Valor (POV): Gestionar programas de cortesías y demostraciones de desempeño para que los clientes visualicen el impacto real de las soluciones premium en su generación de leads.
• Inteligencia de Mercado: Mantenerse actualizado sobre la dinámica inmobiliaria local en Ciudad de México para brindar asesoría personalizada.

Buscamos personas con estas características:

• Trayectoria Comprobable: Al menos 3 a 5 años de experiencia en Ventas B2B, Gestión de Cuentas o Desarrollo de Negocios, preferiblemente en sectores de PropTech, Clasificados Digitales o SaaS.
• Capacidad Analítica: Habilidad para interpretar métricas de ventas, datos de inventario y reportes de ROI para construir una narrativa de venta sólida.
• Experto en Negociación: Alta capacidad para el manejo de objeciones y cierre de contratos de alto valor.
• Conocimiento del Mercado: Conocimiento profundo del mercado inmobiliario de Ciudad de México y sus zonas estratégicas.
• Orientación a Resultados: Profesional proactivo que prospera en un entorno basado en objetivos y metas claras.
• Pensamiento Estratégico: Capacidad para ver más allá de la transacción inmediata y construir valor a largo plazo para el cliente.
• Ejecución Disciplinada: Excelentes habilidades de organización para gestionar un alto volumen de cuentas y mantener una rutina diaria estructurada.

Importante:

• ¡Nuestro proceso de selección comienza con el registro! Si realmente deseas formar parte de nuestro equipo, asegúrate de completar  esta primera etapa. Revisamos cada postulación con atención y siempre damos una respuesta, aunque la persona no siga en el proceso. 
• Toda la comunicación se realiza por correo electrónico, así que estate atento a nuestros mensajes y libera el dominio @quintoandar.com.br para que nuestros correos no terminen en la carpeta de spam.

Beneficios

• Vales de Despensa
• Apoyo Teletrabajo
• Seguro Médico
• Seguro de Vida
• Aguinaldo - 30 días
• Prima Vacacional
• Licencia Parental extendida
• Día libre por cumpleaños, Día del Padre y Día de la Madre

Diversidad e Inclusión en Grupo QuintoAndar

Valoramos la diversidad y queremos que todas las personas se sientan bienvenidas aquí, independientemente de su edad, identidad de género, orientación sexual, raza, color, etnia, origen, discapacidad, religión o cualquier otra característica. ¡Todas nuestras vacantes están abiertas para todas las personas! Verá que hay algunas preguntas sobre diversidad en el formulario de inscripción. En las vacantes de acción afirmativa, la información podrá ser utilizada para verificar su alineación con el público objetivo de la oportunidad, pudiendo, en esos casos, tener carácter eliminatorio. Para las vacantes no afirmativas, estos datos se utilizarán de forma anónima, exclusivamente para monitorear y mejorar nuestras prácticas de inclusión en los procesos de selección y sin impacto en su candidatura.

Privacidad y Protección de Datos

El Grupo QuintoAndar actúa de conformidad con las leyes de privacidad y protección de datos, y garante la seguridad de sus datos personales. Para saber más, consulte nuestro Aviso de Privacidad para Personas Candidatas. Si tiene dudas o desea ejercer sus derechos como titular de los datos, póngase en contacto con nosotros a través de nuestro Canal de Atención.

Acerca del Grupo QuintoAndar
Somos el Grupo QuintoAndar, el mayor ecosistema inmobiliario de América Latina. Guiados por un propósito compartido de ayudar a las personas a amar el lugar donde viven, contamos con un portafolio diversificado de marcas y soluciones en diferentes países de América Latina y también con un Hub de Tecnología en Portugal. Desarrollamos tecnologías e innovación para transformar e impulsar la experiencia de vivienda en su totalidad.

Juntas, nuestras marcas líderes ofrecen soluciones que cubren todas las etapas del proceso de viviendar: Inmuebles24 (México), Zonaprop (Argentina), Adondevivir y Urbania (Perú), Plusvalía (Ecuador), ImovelWeb y QuintoAndar (Brasil).

Con el apoyo de un equipo de inversionistas y consultores de clase mundial, como Kaszek, Qualcomm, General Atlantic y SoftBank, QuintoAndar Group está actualmente valorado en más de 5.100 millones de dólares y sigue creciendo año tras año.

Aquí trabajarás con los mejores profesionales del mercado, en un entorno que respira innovación, colaboración y alto rendimiento. Para conocer más sobre nuestra historia, visita https://grupoquintoandar.com/es/.

Ubicación y Modelo de Trabajo Híbrido 
Nuestro equipo de Classifieds trabaja bajo el modelo “híbrido”, siendo necesario estar presencialmente en la oficina, ubicada en México.

Etapas  del Proceso Selectivo:

Las etapas de nuestros procesos de selección tienen como objetivo evaluar tus experiencias y brindarte la oportunidad de conocer a nuestros equipos y oportunidades de carrera, y están estructuradas en los siguientes pasos:

• Application
• People Interview
• Case
• Hiring Manager Interview
• Stakeholder Interview
• Offer

Resumen del Rol

Como Account Manager para el segmento SMB, serás responsable de gestionar y desarrollar una cartera de pequeñas y medianas agencias inmobiliarias en la Ciudad de México. Tu objetivo principal es garantizar la retención de los clientes actuales y aumentar el valor de la cartera mediante la consultoría estratégica y la adopción de soluciones de visibilidad premium.

Responsabilidades Clave

1. Crecimiento de Cartera y Monetización

• Conversión a Soluciones de Valor: Identificar oportunidades dentro de un volumen amplio de cuentas para migrar anuncios a niveles de visibilidad superior que incrementen el ROI del cliente.
• Upselling de Paquetes: Fomentar la migración de los clientes hacia paquetes de inventario más robustos y efectivos según sus necesidades de negocio.
• Venta Consultiva Masiva: Ejecutar presentaciones de valor enfocadas en métricas de rendimiento y visibilidad para una cartera dinámica y numerosa.

2. Retención y Gestión de Salud de Cuenta

• Estrategia Anti-Churn: Ejecutar rutinas disciplinadas de seguimiento y recuperación para cuentas que muestren baja actividad o riesgo de cancelación.
• Fidelización (Retención Neta): Asegurar que el crecimiento de la inversión de los clientes actuales supere cualquier reducción, manteniendo una tasa de retención neta saludable.
• Capacitación y Adopción: Asegurar que las agencias SMB utilicen correctamente las herramientas digitales y el CRM para maximizar la calidad de sus leads.

Buscamos personas con estas características:

• Experiencia: 2 a 4 años en gestión de cuentas, ventas internas o desarrollo de negocios, preferiblemente en entornos digitales, SaaS o inmobiliarios.
• Habilidades de Ejecución: Capacidad para manejar un alto volumen de contactos diarios con una organización impecable.
• Comunicación Efectiva: Habilidad para simplificar conceptos tecnológicos y convertirlos en argumentos de venta claros y rentables para el cliente SMB.
• Conocimiento del Mercado: Familiaridad con las zonas estratégicas y la dinámica de bienes raíces en la Ciudad de México y su área metropolitana.

Importante:

• ¡Nuestro proceso de selección comienza con el registro! Si realmente deseas formar parte de nuestro equipo, asegúrate de completar  esta primera etapa. Revisamos cada postulación con atención y siempre damos una respuesta, aunque la persona no siga en el proceso. 
• Toda la comunicación se realiza por correo electrónico, así que estate atento a nuestros mensajes y libera el dominio @quintoandar.com.br para que nuestros correos no terminen en la carpeta de spam.

Beneficios

• Vales de Despensa
• Apoyo Teletrabajo
• Seguro Médico
• Seguro de Vida
• Aguinaldo - 30 días
• Prima Vacacional
• Licencia Parental extendida
• Día libre por cumpleaños, Día del Padre y Día de la Madre

Diversidad e Inclusión en Grupo QuintoAndar

Valoramos la diversidad y queremos que todas las personas se sientan bienvenidas aquí, independientemente de su edad, identidad de género, orientación sexual, raza, color, etnia, origen, discapacidad, religión o cualquier otra característica. ¡Todas nuestras vacantes están abiertas para todas las personas! Verá que hay algunas preguntas sobre diversidad en el formulario de inscripción. En las vacantes de acción afirmativa, la información podrá ser utilizada para verificar su alineación con el público objetivo de la oportunidad, pudiendo, en esos casos, tener carácter eliminatorio. Para las vacantes no afirmativas, estos datos se utilizarán de forma anónima, exclusivamente para monitorear y mejorar nuestras prácticas de inclusión en los procesos de selección y sin impacto en su candidatura.

Privacidad y Protección de Datos

El Grupo QuintoAndar actúa de conformidad con las leyes de privacidad y protección de datos, y garante la seguridad de sus datos personales. Para saber más, consulte nuestro Aviso de Privacidad para Personas Candidatas. Si tiene dudas o desea ejercer sus derechos como titular de los datos, póngase en contacto con nosotros a través de nuestro Canal de Atención.

Acerca del Grupo QuintoAndar
Somos el Grupo QuintoAndar, el mayor ecosistema inmobiliario de América Latina. Guiados por un propósito compartido de ayudar a las personas a amar el lugar donde viven, contamos con un portafolio diversificado de marcas y soluciones en diferentes países de América Latina y también con un Hub de Tecnología en Portugal. Desarrollamos tecnologías e innovación para transformar e impulsar la experiencia de vivienda en su totalidad.

Juntas, nuestras marcas líderes ofrecen soluciones que cubren todas las etapas del proceso de viviendar: Inmuebles24 (México), Zonaprop (Argentina), Adondevivir y Urbania (Perú), Plusvalía (Ecuador), ImovelWeb y QuintoAndar (Brasil).

Con el apoyo de un equipo de inversionistas y consultores de clase mundial, como Kaszek, Qualcomm, General Atlantic y SoftBank, QuintoAndar Group está actualmente valorado en más de 5.100 millones de dólares y sigue creciendo año tras año.

Aquí trabajarás con los mejores profesionales del mercado, en un entorno que respira innovación, colaboración y alto rendimiento. Para conocer más sobre nuestra historia, visita https://grupoquintoandar.com/es/.

Ubicación y Modelo de Trabajo Híbrido 
 Nuestro equipo trabaja bajo el modelo “híbrido”, siendo necesario estar presencialmente en la oficina, ubicada en Ciudad de México, 2 veces por semana.

Etapas  del Proceso Selectivo:

Las etapas de nuestros procesos de selección tienen como objetivo evaluar tus experiencias y brindarte la oportunidad de conocer a nuestros equipos y oportunidades de carrera, y están estructuradas en los siguientes pasos:

• Postulación y screening
• Entrevista con Recruiter
• Entrevista con Hiring Manager
• Estudio de caso
• Entrevista con stakeholders

Acerca del puesto 

El Supervisor de Ventas SMB es responsable de liderar, coachear y gestionar un equipo de Account Managers (Farmers) enfocados en el segmento de pequeñas y medianas empresas. Su misión es asegurar que el equipo cumpla con los objetivos de crecimiento de cartera y retención neta, garantizando que cada ejecutivo ejecute con disciplina el playbook comercial nacional.

Responsabilidades Clave

1. Liderazgo y Gestión de Equipo

• Coaching en Terreno: Realizar sesiones de "shadowing" y escucha de llamadas para mejorar el pitch de venta de soluciones premium y la gestión de objeciones.
• Seguimiento de KPIs: Monitorear diariamente los indicadores de desempeño del equipo, incluyendo tasas de conversión, volumen de llamadas y efectividad de cierres.
• Gestión de Pipeline: Asegurar que el equipo mantenga un embudo de ventas saludable, priorizando cuentas con alto potencial de crecimiento.

2. Estrategia de Retención y Monetización

• Control de Churn: Supervisar la ejecución de rutinas de recuperación (Recovery/Boost) para cuentas en riesgo de cancelación.
• Alineación Estratégica: Asegurar que el equipo impulse el mix de productos adecuado (paquetes de alto nivel) para maximizar el valor promedio por cuenta (ARPA).
• Análisis de Cartera: Identificar tendencias en el comportamiento de los clientes SMB de CDMX para ajustar las tácticas de abordaje del equipo.

3. Ejecución Operativa

• Validación de Ofertas: Supervisar el uso correcto de herramientas de "Prueba de Valor" (POV) y cortesías estratégicas para facilitar renovaciones y upsells.
• Reporte de Resultados: Elaborar informes semanales de desempeño para la dirección, destacando logros, cuellos de botella y planes de acción.

Requisitos:

• Experiencia: 2 a 4 años liderando equipos comerciales o de gestión de cuentas, preferiblemente en sectores de tecnología, SaaS o clasificados digitales.
• Enfoque en Datos: Capacidad para tomar decisiones basadas en métricas y convertir reportes en acciones comerciales concretas.
• Liderazgo Inspirador: Habilidad para motivar a equipos comerciales en entornos de alta transaccionalidad y volumen.
• Conocimiento del Mercado: Entendimiento de la dinámica competitiva en la Ciudad de México.

Importante:

• ¡Nuestro proceso de selección comienza con el registro! Si realmente deseas formar parte de nuestro equipo, asegúrate de completar  esta primera etapa. Revisamos cada postulación con atención y siempre damos una respuesta, aunque la persona no siga en el proceso. 
• Toda la comunicación se realiza por correo electrónico, así que estate atento a nuestros mensajes y libera el dominio @quintoandar.com.br para que nuestros correos no terminen en la carpeta de spam.

Beneficios

• Vales de Despensa
• Apoyo Teletrabajo
• Seguro Médico
• Seguro de Vida
• Aguinaldo - 30 días
• Prima Vacacional
• Licencia Parental extendida
• Día libre por cumpleaños, Día del Padre y Día de la Madre

Diversidad e Inclusión en Grupo QuintoAndar

Valoramos la diversidad y queremos que todas las personas se sientan bienvenidas aquí, independientemente de su edad, identidad de género, orientación sexual, raza, color, etnia, origen, discapacidad, religión o cualquier otra característica. ¡Todas nuestras vacantes están abiertas para todas las personas! Verá que hay algunas preguntas sobre diversidad en el formulario de inscripción. En las vacantes de acción afirmativa, la información podrá ser utilizada para verificar su alineación con el público objetivo de la oportunidad, pudiendo, en esos casos, tener carácter eliminatorio. Para las vacantes no afirmativas, estos datos se utilizarán de forma anónima, exclusivamente para monitorear y mejorar nuestras prácticas de inclusión en los procesos de selección y sin impacto en su candidatura.

Privacidad y Protección de Datos

El Grupo QuintoAndar actúa de conformidad con las leyes de privacidad y protección de datos, y garante la seguridad de sus datos personales. Para saber más, consulte nuestro Aviso de Privacidad para Personas Candidatas. Si tiene dudas o desea ejercer sus derechos como titular de los datos, póngase en contacto con nosotros a través de nuestro Canal de Atención.

We’re looking for an energetic, creative, and detail-oriented Project Manager to join our Brand Partnerships team. You’ll be at the heart of delivering unique and exciting campaigns for some of the world’s leading brands, ensuring seamless execution from ideation to delivery. This role is ideal for someone who thrives in a fast-paced environment, has a passion for creativity, and enjoys collaborating with cross-functional teams. If you’re someone who loves variety and the chance to stretch beyond traditional project management, this could be the role for you.

About the Role:

Campaign Delivery:

• Drive different department teams for the development and the end-to-end delivery of our brand partnership projects in the Mexico, both media and event-led, ensuring they are on time, on budget, and exceed client expectations.
• Coordinate with internal teams across sales, creative strategy, marketing, design, landings, and our Fever Originals events team, to collaborate on campaign delivery, communicating to the team any and all priorities, deadlines, developments, and decisions made.

Client Services:

• Lead the day-to-day communication with a client throughout the lifetime of a project, delivering outstanding client services and always looking to upsell beyond the current agreement.

Creative Strategy:

• Collaborate with sales and creative strategists to develop innovative campaign ideas and proposals, getting involved with proposal brainstorms and ideation.
• Where needed, support with creating engaging proposal slides and detailed media plans, translating ideas into packages of tangible deliverables that align with the client’s objectives, and time and budget restraints.
• Source and scout potential suppliers.

Production:

• Lead and get involved with branded shoots both locally and nationally.
• Feature in video content as on-screen talent when required.

Reporting and Analysis:

• Conduct regular and thorough reporting and analysis of campaign work, translating data into insightful and constructive stories.
• Find and implement solutions when results need improving.

Market Knowledge:

• Continuously update and maintain understanding and knowledge of the media and events market in which clients operate.
• Build competitor reviews and develop our tools and processes to ensure we stay relevant and competitive.

Team Collaboration:

• Actively participate in regular team meetings and brainstorms.
• Provide guidance and support to junior team members as needed.

About You:

• 3-5+ years of experience in a relevant role, ideally within a media owner or creative/digital/events agency in Project/Account Management or Production.
• Proven track record of delivering exceptional client servicing, with the ability to build and maintain strong client relationships.
• Expertise in crafting visually appealing, client-facing decks that effectively communicate ideas and strategies.
• Outstanding strategic and analytical skills, with a talent for transforming data into engaging and actionable insights.
• Deep knowledge of the global media, advertising, and social landscape.
• A genuine passion for branded content and innovative, out-of-the-box ideas.
• Exceptional numeracy, literacy, and communication skills (both oral and written), paired with strong negotiation capabilities.
• Impeccable attention to detail and a commitment to accuracy.
• A proactive, confident self-starter who thrives in new and challenging situations.
• Natural problem-solver with a collaborative and team-oriented approach.
• Comfortable being on camera (beneficial but not essential), with an openness to feature in social media videos.
• Fluency in English is essential.
• Basic videography skills (beneficial but not essential), particularly using iPhone, are an advantage.

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in the heart of the city, with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!
• Health insurance
• Fondo de Ahorro
• Gympass membership 
• 20 days annual leave

#LI-Hybrid #LI-CM1 #LI-Fulltime

We are looking for passionate technologists to join our Solution Consulting organization, to support our Customer Organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

In this role, you are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, consultants, software architects, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. 

You'll work closely with our Customer Success Managers and Relationship Account Managers to help customers solve business problems by leveraging our solutions. You'll become the trusted advisor to a wide range of customers from startups to the world's largest enterprise IT organizations.

This role will be based remotely in Mexico City or São Paulo. 

As an ideal candidate, you will have:

• 5+ years professional work experience within software development, consulting, Pre-Sales, or related fields.
• 2+ years of Pre-Sales experience with enterprise software 
• 2+ years of software development experience, with working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#)
• A mind for technology - we’ll teach you all about MongoDB and databases, but our customers and products are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• Experience with or knowledge of scalable and highly available distributed systems 
• Excellent presentation and communication skills 
• The ability to be adaptive to an ever-changing environment, where you are constantly improving yourself, your team and (y)our processes
• High levels of organization in your workflows - you understand what it means to work with lots of customers and to prioritize and manage your time efficiently
• The ability to travel up to 25%
• A Bachelor’s degree in Computer Science, MIS or similar degree or equivalent work experience
• Requires professional proficiency in both written and verbal English communication

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• A MongoDB Certification

What you do at MongoDB

• You confidently articulate the business value of MongoDB solutions
• You partner with our Customer Organization to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support remote/onsite sales with activities such as technical discovery, demos, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You implement and maintain technology toolkits to drive compelling demonstrations and POCs
• You advise customers on architectures, patterns, and strategies for making the best use of MongoDB
• You assess and diagnose issue within a customer environment to provide recommendations about MongoDB best practices
• You translate technical concepts and patterns into business benefits
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well as account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You have situational awareness and react appropriately in group settings

What you will learn

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273424762

Jr. Key Account Manager – Price Clubs (Mexico)

Job Overview

Key Account Executive – Price Clubs (Mexico)
Level: Lead | Individual Contributor
Reports to: Key Account Manager / Sales Director
Location: Mexico (Hybrid / Field-based by account)

The Jr. Key Account Manager is a Lead-level individual contributor responsible for the day-to-day operational execution of SharkNinja’s Price Clubs business in Mexico, with primary ownership of Sam’s Club. This role focuses on ensuring accurate forecasts, clean execution, inventory control, and operational readiness for high-volume club programs, while supporting additional club customers such as Costco and City Club as needed.

This role sits within the Commercial / Sales organization and is critical to ensure that what is sold, forecasted, and committed is executed correctly and profitably. Success in this role comes from strong numerical discipline, operational follow-up, and attention to detail, not just planning.

Responsibilities

Account Execution & Daily Operations

• Own the day-to-day execution of the Sam’s Club account, ensuring plans are translated into accurate orders, forecasts, and deliveries
• Act as the operational point of contact for Sam’s Club-related topics including orders, forecasts, inventory, promotions, and events
• Track weekly performance vs. plan and escalate risks early with clear, data-backed recommendations
• Support execution for Costco and City Club when required

Forecasting, Demand & Inventory Control

• Own weekly and monthly forecasting for Sam’s Club, including volume assumptions, phasing, and scenario planning
• Monitor sell-through, weeks of supply, and inventory positions, proactively identifying overstock or supply risks
• Work closely with Demand Planning and Supply Chain to align forecasts, shipments, and event timing
• Maintain forecast accuracy and ensure changes are clearly communicated and documented

Promotions, Events & Item Execution

• Support the execution of in-and-out items, promotions, and events, ensuring operational readiness
• Validate volumes, pricing, timelines, and exit plans before committing to customer programs
• Track event performance in real time and perform post-event analysis to identify gaps and improvements
• Ensure all promotional activity meets margin, ROI, and inventory objectives

Financial & Numerical Ownership

• Track sales, margins, gross-to-net, and cost-to-serve at account level
• Validate pricing, pack configuration, and volumes before customer submission
• Maintain accurate reporting and ensure numbers are aligned across Sales, Finance, and Supply Chain
• Identify operational or financial variances and propose corrective actions

Cross-Functional Coordination

• Coordinate daily with Finance, Demand Planning, Supply Chain, Category Management, and Operations
• Ensure internal teams are aligned on what is shipping, when it is shipping, and at what cost
• Prepare clear, factual updates for internal and customer meetings
• Follow up relentlessly to close gaps and resolve execution issues

Ways of Working

• Operate independently as a Lead-level individual contributor, owning execution without constant oversight
• Demonstrate progress over perfection, prioritizing speed, clarity, and follow-through
• Maintain a details make the difference mindset in all operational deliverables

Skills Required

Must Have

• 3–5 years of experience in Key Account, Sales Operations, or Commercial Execution roles within:
  • Electronics
  • White goods
  • Major appliances
• Hands-on operational experience managing Sam’s Club Mexico (required)
• Strong experience working with forecasts, inventory, promotions, and high-volume programs
• Strong analytical and numerical capability, including:
  • Advanced Excel skills (pivots, formulas, scenario analysis)
  • Comfort managing large datasets and operational reports
  • Strong understanding of margins, gross-to-net, and inventory productivity
• English level B2 or higher. Fluency reading, writing and speaking is required. 
• Sam´s systems knowledge.

Nice to Have

• Experience supporting Costco and/or City Club
• Exposure to in-and-out programs, event-based selling, and limited-assortment models

Additional Requirements

• Strong attention to detail and follow-up discipline
• Clear, concise communicator able to translate numbers into actions
• Comfortable working cross-functionally in fast-moving environments
• Ability to manage multiple operational priorities simultaneously
• Bachelor’s degree in Business, Finance, Engineering, Economics, or related field (or equivalent experience).

Process Operations & Productivity Manager

This role focuses on improving how our Customer Success team operates at scale. You will design and implement the systems, workflows, and tools that help CSMs manage renewals, drive expansion, and maintain strong customer health. Your work will directly impact revenue retention, team productivity, and the overall customer experience.

You’ll partner closely with Customer Success, Sales, Product, and RevOps to simplify how work gets done and ensure our operating model supports growth.

What You Will Do

• Design and standardize the Customer Success operating model across segments, including renewal management, expansion workflows, churn mitigation, and account planning
• Audit and improve day-to-day CSM workflows, especially across customer interactions and cross-functional handoffs
• Build clear playbooks and deliver training to embed consistent ways of working across the Customer Success team
• Develop and implement automation and AI-driven solutions, including health scoring, renewal risk signals, workflow triggers, and account insights
• Define and operationalize productivity and capacity models, including revenue benchmarks and workload distribution across CSM portfolios
• Identify productivity gaps and rebalance portfolios to improve efficiency and managed revenue capacity
• Partner on hiring and onboarding Associate CSMs, building structured training programs and enablement materials
• Establish reporting frameworks to track managed revenue, retention, expansion pipeline, portfolio health, and productivity metrics
• Collaborate with Product, Sales, RevOps, and Support to improve handoffs, escalation processes, and churn-risk management
• Lead adoption of new processes and tools through training, documentation, and continuous improvement efforts

What We Are Looking For

• Strong experience in Customer Success, RevOps, Strategy & Operations, or Operational Excellence
• Experience improving or scaling post-sales teams in a SaaS environment
• Proven ability to design processes and implement operational improvements that drive measurable outcomes
• Experience applying automation or AI to business workflows
• Strong systems thinking and ability to translate complexity into clear, scalable processes
• Experience building reporting frameworks and defining productivity metrics
• Strong analytical skills with the ability to interpret data and drive decisions
• Ability to influence stakeholders across teams without direct authority
• Experience designing and delivering onboarding or training programs
• Clear and effective communication skills, both written and verbal
• Strong project management skills and ability to drive initiatives from idea to execution
• High ownership and attention to detail

What We Offer You

Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days

Generous healthcare packages & mental health benefits

401K plus matching & equity grants for all new Smartlies

Wellness benefit & learning reimbursement opportunities

Volunteer time off days & company donation matching opportunities

And so much more…

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

What You'll Do

What You Bring

Mexico Employee Benefits

Monks is seeking a Sr. Project Manager with a knack for design, animation, and video editing at scale. This person will work closely with our clients, so client-facing experience is a must.

This mid level role requires prior experience in digital advertising, transcreation, asset creation and/or integrated production, as well as an understanding of what is needed in the first place to make first-rate projects come about.

Role

• You’ll partner with one of our biggest clients to produce digital advertising assets that require our in-house teams to deliver quality x quantity.
• You are responsible for the process and completion of multiple design & animation projects simultaneously, managing the in- and output of our Design, Illustration and Animation Monks.
• A quality watchdog, you work closely together with our Program/Project Managers and production teams across several time zones to make sure pixels are pushed to perfection.
• You make sure that the work meets the client’s strategy, brand and creative goals, as well as our own quality standards.
• You help scoping and quoting projects, working with senior Monks and department leads to propose timelines and ballparks.
• As part of Monks, you are part of an international production company, with 9,000+ Monks from all production disciplines working together to craft the best of work.

Responsibilities

• A big part of your day-to-day is briefing team members on delivery objectives and keeping everyone informed on the progress of projects, and the latest office gossip.
• You make sure deadlines are met with lethal precision, and flag the ones that aren’t attainable upfront.
• You schedule, track and prioritize assignments and make sure the right resources (we mean people of course!) are available.
• You liaise between clients and teams to make sure Media.Monks nails milestone after milestone, hustling internal resources to meet external deadlines no matter what.
• You’ll be responsible for managing a team of producers and designers in your region, leading with passion and care. 

Requirements

• You have at least 2+ years of hands-on experience doing awesome work as a Producer or Project Manager in digital advertising or creative production.
• Fluent English communication is a must.
• You have a solid understanding of the creative workflow of fast-paced design and animation projects.
• You also have sufficient technical knowledge to foresee and address possible planning/production issues, translating the complexity of such projects into lucid language that clients can understand.
• We need a true-born and fun-loving team player who can successfully work across teams, time zones and technologies.
• You can collaborate comfortably with digital artisans including creatives, illustrators, designers, 2D animators, 3D animators, concept artists.
• Setting up and managing production projects between offices is no easy task and requires superb written and verbal communication skills.
• Spreadsheets are your natural habitat, project management tools your best friend (e.g., TeamGantt, 10,000ft, Basecamp, Post-it notes).
• You break the ice, instead of breaking a sweat when in front of the client and when facing crazy cases of ambiguity.
• You have the experience and tools to solve problems in your back pocket, and you're not afraid to use them as needed.

#LI-VM1

#LI-Hybrid

• Asegurar narrativa y calidad técnica en la creación y edición de contenido audiovisual
• Adaptar formatos, entregar assets y cumplir tiempos de producción.
• Gestionar flujos de trabajo

We’re looking for an Account Manager, Scale to maintain day-to-day contact with our existing customers at scale to help them realize the value of our products and services and establish long term partnerships with Hootsuite by exploring and qualifying future growth opportunities. In this role, you will leverage your commercial skillset to successfully manage a high volume of customer renewals, while cultivating upsell, cross sell and expansion opportunities for both Hootsuite and Partner products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. This is a hybrid role and is open to applicants located within commuting distance of our Mexico City, Mexico office. In this role, you will report to the Manager, Sales & Customer Expansion, LATAM. 

WHAT YOU’LL DO:

• Maintain low-touch day-to-day contact with customers for our pooled accounts at scale; providing timely answers to questions and focus on driving customer health and experience.
• Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products.
• Drive renewals, upsells, and expansion in your low ARR accounts by focusing on customer engagements at scale and educating customers on Hootsuite’s value proposition in our pooled motion.
• Provide weekly forecasts and maintain rolling forecasts including monitoring and reporting account data health.
• Consistently contribute to generating team pipeline of upsell /product add-ons upon contract renewal or during service period to meet or exceed expansion targets.
• Successfully manage the end-to-end renewal process required to hit or exceed team renewal targets/quotas, leveraging your product knowledge to efficiently meet customers needs.
• Demonstrate understanding of contract terms and processes in order to maximize contract value and efficiency as well as ensure a seamless customer experience.
• Support the optimization of digital-first programmes for our pooled model by providing recommendations based on intimate knowledge of customer database
• Collaborate cross-functionally to provide customer value in all stages of the sales cycle
• Manage and report on customer engagement activities and results in order to assess trends using SFDC, Front App, Gainsight, Gong and others
• Share product and sales experience within the team in order to meet and exceed team targets
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Some relevant experience in sales or customer success, preferably as an Account Executive, Customer Success Associate, Customer Support Advocate, or Account Manager
• Fluent English and Spanish
• Proven success in monthly and quarterly sales forecasting
• Solid business acumen and tech-savvy with a strong ability to focus on customer business value, ROI, and customer solutions.
• Strong ability to articulate product features in an easy to understand language to inspire sales, build trust and establish long-term relationships
• Experience in creating sales strategies inclusive of 3rd party solutions.
• Strong communication and presentation skills via various platforms, including by phone, video, and email.
• Commitment to Results: Consistently achieves results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish - doesn’t give up.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-IA1 #LI-Hybrid

We’re looking for Enterprise Customer Advocate to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner.

This role is dedicated Talkwalker role, hybrid role and is open to applicants located within Mexico City, Mexico and Vancouver, Canada. In this role, you will report to the Senior Manager, Customer Support.

**Por favour asegúrese de que su currículum y su solicitud estén en inglés.**

WHAT YOU’LL DO:

• Provide subject matter expertise, within an accelerated SLA to Hootsuite’s highest-valued customer accounts - Enterprise Standard, Premier, Strategic, including all 3rd party Partner Support programs [Digital Services Partner (DSP) and Independent Software Vendors (ISV)] 
• Embrace a customer first mindset to address and resolve customer questions, issues, and concerns 
• Efficiently troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers. 
• Help identify and report patterns, trends, or wide spread issues impacting Hootsuite products and services following all applicable Support escalation workflows
• Perform and complete customer account related work pertaining to the implementation, configuration, or onboarding of large Enterprise customers as required (varies by scale and complexity) 
• Identify opportunities for cross/up-sell and connect clients with their CAM/CSM for discussion on the best overall solution for them to maximize the value of Hootsuite
• Communicate in an engaging, helpful and professional tone across all channels including email (tickets), chat and phones. 
• Collaborate closely with Customer & Expansion team colleagues to prioritize the customer experience and streamline resolution of any client concerns. 

WHAT YOU’LL NEED:

• Up to 2 years in a product or customer technical support role. 
• Excellent interpersonal, verbal, and written communication skills. 
• Ability to multitask, attention to detail and time management are essential. 
• Knowledge of ticketing platforms i.e. Salesforce and Jira is a plus. 
• Experience in a multi-channel environment (Phone/Chat/Email). 
• Deep understanding of Hootsuite’s features, functionality and how to troubleshoot problems in our suite of products. 
• Strong work ethic to handle multiple requests with exceptional follow-through 
• Excellent knowledge and passion for social environments [Facebook, Instagram, Twitter, LinkedIn, TikTok etc]. 
• Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-AD #LI-Hybrid

About the Team

Our Ads & Promotions Operations team operates at the intersection of e-commerce, marketing, and advertising. We ensure our promotional and advertising campaigns deliver high-quality experiences for consumers and merchants while driving performance for advertisers. In this role, you will be directly responsible for managing our promotional & advertising campaigns across our restaurant business by working cross functionally with our sales, product and engineering teams..

About the Role

As a promo operations associate, you will support the integrity and scalability of DoorDash’s advertising programs by building full-serve promotions, assisting during the QA process and monitoring live campaigns to ensure they reach our customers’ and merchants’ expectations.

In this role, you will…

• Own rapid-turn promo campaigns for enterprise and midmarket restaurants
• Partner cross-functionally with our account teams across our restaurant business to ensure campaigns are executed flawlessly
• Navigate a bifurcated campaign management system as we adopt a brand new Ads Manager flow while continuing to incorporate features from our internal legacy software
• Leverage SQL to extract, manipulate, and analyze large datasets to support campaign performance tracking and operational decision-making
• Assist with data entry projects to drive our migration and adoption of Ads Manager
• Work with product and engineering, using data and operational feedback to drive product improvements which directly improve campaign accuracy, efficiency, and the launch new features
• Use new AI-supported tools to create process improvements to drive more efficient workflows with cross-functional teams

You’re excited about this opportunity because you will…

• Operate- You’re not afraid to dig deep into the technical and operational details, troubleshoot issues, and become an expert in new tools and workflows as the company continues to innovate and grow.
• Build- You enjoy building & maintaining processes that improve accuracy, efficiency, and scalability for campaign operations.
• Analyze- You’re comfortable translating complex data into clear, actionable recommendations that improve campaign accuracy, efficiency, and overall business impact.
• Partner- You thrive in cross-functional environments and can collaborate effectively with Sales, Product, Engineering and Marketing teams.
• Manage- You can balance multiple workstreams simultaneously, utilize cutting edge AI-driven tooling, maintain strong organization, and deliver clear and actionable insights.

We’re excited about you because…

• You have 2+ years of experience in scaled ad operations, digital advertising, data entry, or data audit; high growth startup experience preferred.
• You have excellent communication skills, can manage effectively in a matrixed environment and can move quickly to balance and reprioritize campaigns based on changing information.
• You have 2+ years of experience with writing SQL queries, diagnosing data and creating dashboard cross functional partners will utilize
• You are extremely organized and detail-oriented, with the ability to manage high volume in a fast-paced environment while maintaining our best in class quality expectations.
• You have a strong ability to work autonomously to troubleshoot issues, communicate to cross-functional stakeholders, escalate when required, and drive campaign issues to full resolution.
• You’re a self-starter who thrives in changing environments and is eager to expand your skill set.

Nice to haves

• You have experience editing SQL queries
• You have design experience with industry leading tools such as Figma and Photoshop
• You have experience driving product improvements with product, engineering, and other cross-functional teams
• You have utilized AI tools in the past like Claude, ChatGPT or Gemini to improve and enhance your workflows
• You have experience pulling reports from Salesforce, Sigma, Tableau, or another data

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As DoorDash grows both in scale and scope of offering, the strength of our merchant services engine must grow with it.

About the Role

As a Team Supervisor within Merchant Services, you will play a pivotal role in fostering team excellence and motivation. Your primary focus will be on people-centric leadership, encouraging your team members to strive for continuous improvement. Reporting to the Manager, the Team Supervisor takes ownership of team performance, facilitates coaching through regular 1:1 sessions, and actively collaborates with cross-functional partners to enhance processes, resolve issues, and drive a superior experience for our stakeholders.

You’re excited about this opportunity because you will…

• Conduct weekly 1:1 sessions with direct reports and monthly skip-level meetings to foster strong team relationships and individual growth.
• Drive change management initiatives to ensure smooth transitions downstream and within your team.
• Manage and align team performance with OKRs and departmental goals, driving a results-oriented approach.
• Lead efforts to improve and scale daily operations, making operations more efficient and effective.
• Oversee and run pilot projects within your team to test and implement new strategies.
• Collaborate closely with cross-functional teams, enhancing partnerships and achieving collective goals.
• Play an instrumental role in shaping and executing team strategies that align with organizational objectives.
• Provide input and contribute to the development of team strategies to drive success.
• Participate in and support organization-wide initiatives aimed at achieving overarching goals.
• Collaborate on cross-functional (XFN) projects and initiatives to promote synergy across the organization.

We’re excited about you because…

• You leverage a proactive approach to Merchant onboarding success by anticipating issues, strategizing on solutions, and recommending specific actions to your cross-functional partners to ensure a defect-free onboarding 
• You have demonstrated a commitment to building strong team cultures where making room at the table is paramount.
• You enjoy diagnosing issues and developing creative approaches to solving challenges.
• You thrive in a fast-paced, demanding environment.
• You are detail-oriented and organized - you are able to organize content in a way that is easily digestible by a wide variety of audiences.
• You are good at prioritizing competing priorities and delegating work to your team members.
• A minimum of 3 years of people management or supervisor experience, demonstrating effective leadership.
• Over 5 years of experience in operations, customer service, or other relevant fields.
• Proficiency in using Google Suite or similar software, including data creation and management in Google Sheets.
• Experience with SQL or similar query languages to search internal databases.
• Proven track record of supporting teams in setting and achieving targets.
• Prior experience supporting direct reports with career growth and performance.
• Proficiency in Salesforce and Google Sheets with a strong understanding of data analytics.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Sales Team

Emplifi’s sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they’re in.

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

About the Role

To be successful in this role, you must be persistent and possess the inventive skills needed to reach and intrigue the ever-elusive decision makers. The role would suit a proactive personality with strong research skills, someone who is not afraid to cold call, as your success will depend on high levels of activity on the telephone and via other means if necessary (i.e. LinkedIn). Understanding of marketing and brand story telling would be beneficial.

What You’ll Do Here

• Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned
• Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns
• Work closely with an assigned Account Executive/Regional Sales Manager and marketing team to achieve both your personal and sales executives’ targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations
• Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive/Regional Sales Manager

What You’ll Bring to Us

• Previous successful client facing experience, preferably sales, telesales experience in B2B
• Fluent levels of Portuguese, Spanish and English are required
• An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact
• The ability and desire to work in a fast-paced challenging environment
• The desire to meet and exceed measurable performance goals
• A willingness to learn about social and brand marketing
• The technical aptitude to master our CRM tool
• The ability to deal with objections

What We Offer

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Opportunity to use English on a daily basis
• There’s more as well! Speak with us to find out all the details!

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Auth0 and Okta Platforms enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you. 

The Okta Technical Account Management Team
The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity and security posture while driving value in Okta’s suite of Auth0 products and, ultimately, retention at contract renewal.

The Auth0 Technical Account Manager Opportunity
This is an exciting opportunity for an experienced technical expert to join the TAM team. This role specializes in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. We make your login experience awesome. You will be working with a portfolio of well-known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long-term strategic plan to help solve these challenges and realize the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture.

The ideal candidate for this role has experience in either customer business-facing or technical delivery. They exhibit both interest and adaptability to both technical and business discussions, including agility in conversation and intelligent follow-through for customers. They are able to showcase an understanding of the TAM role through concrete examples of problem solving strategies and tactics often faced in the role. 

What you’ll be doing:

• Serve as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing
• Learn our customers’ business, gaining insights into their strategies, goals, and challenges - through the lens of identity
• Build and nurture long-term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C-level exec, evolving customers into Auth0 champions
• Conduct quarterly customer meetings with executives to recap past value, show progress on current initiatives and future state or roadmap items
• Conduct ad hoc customer meetings with technical practitioners on identity solutions, technical guidance and best practices
• Monitor customer health, satisfaction, and engagement, proactively addressing risks and escalations
• Collaborate with stakeholders to develop strategies to increase customer adoption, and uncover growth opportunities that will solidify Auth0 for the entirety of customer identity
• Analyze trends, identify areas for improvement, and take action to optimize customer outcomes
• Act as a product evangelist, educating customers on new features and alignment of roadmaps to enhance their experience
• Represent the voice of the customer, ensuring their needs and feedback shape the company’s approach

Requirements:

• 2+ years of total experience in information technology, with a Bachelor’s degree; or an advanced degree without experience; or equivalent experience.
• Familiarity in the following core CIAM areas or technical competencies: 
• Technologies and protocols to support authentication and authorization (OAuth, OpenID Connect, and SAML 2.0)
• Consuming APIs and HTTP request methods
• High-level understanding of custom consumer and SaaS apps both web and native
• Passion for learning cybersecurity principles for IT and consumer applications
• Experience with SaaS/PaaS/cloud-based services, driving their adoption, integration, and ongoing use
• Basic knowledge of software development lifecycle, interest in programming languages, and application builder practices
• A customer-first mindset with the energy and problem-solving skills to address technical challenges and achieve customers' business and technical objectives
• Ability to manage multiple projects simultaneously, perform customer research, generate reports, and analyze data. Strong presentation skills
• Excellent communication skills with the ability to set expectations, and communicate goals and objectives with customers at various levels, from a developer to C-level exec
• Ability to influence customer behavior & health metrics across a portfolio of customers
• This position will be located remotely within 50 miles of Mexico City, with some travel required (under 25% of the time)

Our Values - core competencies expected of our people:

• Always secure, always on: Relentlessly champion Okta’s security-centric mission with our customers
• Drive what’s next: Distinguish ourselves as Identity thought leaders who mature our customer's identity architectures
• Love our customers: Give our customers a premium identity experience
• Build it and own it: Solve hard problems together, own the outcome and impact, and empower each other to do the best work of our careers

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet all the job criteria. We aren’t looking for someone who ticks every single box on a page; we’re looking for lifelong learners and people who can make us better with their unique experiences. If you think you’d be a great fit, then please get in touch to tell us about yourself.

Okta is an Equal Opportunity Employer

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Okta.  More details about Okta’s privacy practices can be found at: https://www.okta.com/privacy-policy

#LI-MM1
#LI-Hybrid
P22221

Realize your potential by joining the leading performance-driven advertising company!  

As an Advertising Sales Manager on the Advertising Enterprise team in our Mexico City office, you'll play a role in bringing new business from direct brands and media agencies by providing Taboola’s marketing solutions to clients.

To thrive in this role, you'll need:

• +5 years in a key sales position
• Significant experience in structuring and negotiating deals
• Such experience within the digital media space – a great advantage
• Experience independently builds, pursue and close a large pipeline of leads from advertising brands and agencies.
• Fluent English

How you’ll make an impact:

As an Advertising Sales Manager,  you’ll bring value by:

• Generating a new business pipeline
• Being able to manage a solid existing book of business giving the best client service.
• Understanding clients needs to identify new opportunities.
• Working closely with all the team to consistently achieve and exceed revenue goals
• Working with direct clients and also agencies.
• Interacting with the Account Management team to effectively
• Manage client expectations and ensure successful campaign management
• Working closely with our Account Managers to manage long-term relationships with our clients
• Conveying feedback from clients to Taboola’s product team in regards to product development needs

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being:  Taboola Mexico offers a generous benefit package including health insurance.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Pinterest, Expedia and Honda.

Ready to realize your potential?

Submit your CV by clicking the “Apply” button below. Please submit your CV in English.

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

By submitting your application/CV, you consent that any personal information you provide will be subject to Taboola’s Employee Data Policy (https://www.taboola.com/documents/employee-data-policy.pdf) Please review our policy carefully before submitting any of your personal information. You may contact us at privacy@taboola.com with any questions about how we collect or use your personal information, or your applicable rights.

#LI-CG1

#LI-Hybrid

At AppsFlyer, we believe every challenge is an invitation to innovate. We’re looking for a Strategic Account Manager to help us shape the future of measurement. In this role, you’ll work with talented professionals across the globe within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.

About the Role: You will own the entire commercial lifecycle for AppsFlyer’s enterprise clients. As a strategic partner, you’ll guide customers through sales, expansions, renewals, and beyond, building long-term, impactful relationships that drive both client success and AppsFlyer’s growth

What You’ll Do

• Sales Execution and Territory Growth: Responsible for pursuing some of AppsFlyer’s largest Enterprise new business prospects. As well as owning and growing a small portfolio of enterprise clients through new sales, expansions, cross-sells, and renewals. Meet and exceed revenue targets consistently.
• Strengthen and Expand Customer Relationships: Build trust with clients by understanding their business objectives and providing value through thought leadership, insights, and tailored solutions.
• Executional Excellence: Ensure impeccable customer service, proactively address challenges, and implement strategies to maximize retention and minimize churn.
• Collaborate Cross-Functionally: Partner with internal teams like product, customer success, and marketing to deliver solutions that meet client needs and drive revenue.

What You Have

• +5 years of SaaS experience, ideally in analytics, mobile, or the MarTech space.
• Proven ability to manage complex new business deal cycles and contract negotiations with senior stakeholders.
• Experience in account mapping and planning at Enterprise level
• Track record of consistently meeting revenue quotas and delivering value-based recommendations to clients.
• Strong technical understanding and ability to explain complex solutions to both technical and non-technical stakeholders.
• Experience working in a fast-paced, dynamic environment, with a proactive approach to identifying growth opportunities.

At AppsFlyer, we’re committed to building a diverse and inclusive workplace. Don’t meet 100% of the qualifications? If you’re excited about this role and believe you have the skills to succeed, we encourage you to apply.

Bonus Points

• Experience with Mobile Measurement Partner (MMP) platforms.
• Introduced by an AppsFlyer team member.

Why Join Us?

AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally.

Here, titles don’t define us—ideas do. You’ll thrive in a culture where everyone’s input shapes the future.

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

About the Role

We are seeking a highly motivated and customer-facing Solutions Consultant/Sales Engineer to support our growth across Latin America. This role will partner closely with Sales, Product, and Customer Success teams to drive technical discovery, solution design, technical scoping, and business value for enterprise merchants in the payments and fraud prevention space. The ideal candidate has deep knowledge of ecommerce, payments, fraud/risk management, and can effectively communicate technical concepts in both English and Spanish or Portuguese.

What You'll Doing

• Partner with Account Executives to support the full sales cycle from discovery through close and internal technical handover to implementation teams.
• Lead technical discovery sessions to understand client payment flows, fraud challenges, and business KPIs
• Design and present tailored solutions, including
• Fraud detection strategies (machine learning, risk scoring, policy creation)
• Payment orchestration and optimization
• Deliver compelling product demos, support Proof of Value/Proof of Concepts, and technical presentations
• Translate customer requirements into technical specifications for internal teams
• Act as a trusted advisor to prospects on:
  • Fraud prevention best practices
  • Chargeback mitigation strategies
  • Payment authorization optimization
• Support RFP/RFI responses and technical documentation
• Collaborate with Product and Engineering teams to provide feedback from prospects/existing customers.
• Assist with onboarding handoff to implementation/customer success teams
  
  

Qualifications

• 5+ years of experience in solutions consulting/sales engineering/pre-sales OR Fraud/Risk/Payments roles with client facing exposure required
• Fluent in English and Spanish required, fluency in Portuguese a plus 
• Strong domain expertise in Ecommerce platforms and payment ecosystems (gateways, PSPs, acquirers, issuers), fraud prevention (chargebacks, dispute management, risk signals, AI/ML models) required
• Experience working with, APIs and basic systems integrations
• Proven ability to present to both technical and business stakeholders
• Experience working with fraud prevention SaaS providers preffered
• Experience supporting enterprise or mid-market accounts preferred
• Background in data analysis/ROI (BI tools, SQL, etc.) preferred
• Prior experience supporting LATAM markets 
• Ability to travel as needed for conferences/prospects meetings 

Please submit your CV/resume in English 

In the News

Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut

Fortune Magazine: Riskified named Best Workplaces in New York for 2022

The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer

Globes: Riskified is among Israel’s fastest growing companies 

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

Reporting to the Medical Affairs Director. The Intern, Medical Affairs is responsible for supporting the local medical affairs activities for the Ultragenyx portfolio of products and assist in the management of medical affairs operations in the country. The candidate will be working in conjunction with the local Medical Affairs team, Commercial team, Commercial and Market Access and Government Affairs Director and Sr. Product manager. This role will best suit someone who wants to learn about rare diseases business, provide creative ideas and gain experience while earning their degree.   

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

• Support planning and execution of Medical Plan, tactics and activities in country  

• Support Medical team to ensure develop and adequate tracking the activities to maximize our opportunities to gain in each key account (v.g. Forms on time, letters to Key Decision Makers (KDMs), coordinate strategic agenda between KDMs and Vendors, events planning, contracts and execution)  

• Support preparation and follow up of KPIs for Medical  

• Contact and follow up on the negotiations with the main medical societies together with medical affairs. 

• Contact with local communication agencies and/or travel agencies to support the medical events or development of promotional materials 

• Development of medical projects / plans under medical affairs supervision  

• Data analysis  

• Prepare reports and presentations based on company needs 

• Support the team in daily administrative tasks. 

Requirements:

• Student of Business Administration, Marketing or Social Communication 

• Excellent communication skills and teamwork  

• Ability to quickly learn and process information 

• Organization and time management skills 

• Fluency in English 

• Excellent knowledge of MS Office 

• The position will be based in CDMX, México

#LI-AJ1 #LI-Hybrid

As a Manager, Commercial Sales, you will provide strategy, mentorship, and guidance for a team of Commercial Account Executives. This role impacts one of the largest lines of business in the company, ultimately bringing a proven product to a multi-billion dollar market.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

 What You’ll Do:

• Motivate your team to exceed objectives
• Develop and maintain accurate team forecasts
• Hire, oversee, and train a team of Account Executives
• Drive lead generation, high activity standards, and pipeline management
• Facilitate the ramp up for all new team members, coaching them to success
• Monitor the sales funnel from prospect to close and create metrics to improve performance

Who You Are:

• Experienced in hi-tech direct sales
• Familiar with SaaS/Cloud and Salesforce 
• Able to accurately forecast team performance 
• Passionate about coaching, mentorship, and team management
• Motivated by helping people grow with a desire to continue learning
• A self-starter who thrives in a high-growth, rapidly changing marketplace
• Proven in overseeing an outbound sales team in all areas of the sales cycle

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Why job seekers choose Geotab:

The Role

The Customer Advocate team drives revenue for Apollo’s Sales Assist motion to complement the Self-Serve and Sales-Led revenue motions. This chat-based motion facilitates high velocity purchasing coming from in-product or website chats. Our mission is to provide a world-class customer experience by removing friction from the buying process and enabling our customers with products and insights that will help their businesses succeed.

We strive to achieve this by:

• Generating ARR through directly closing transactional new business and upsell deals for small businesses evaluating Apollo.
• Educating small businesses on Apollo’s pricing and plans through the self-service evaluation and purchasing process.
• Asking questions to uncover additional opportunities to increase usage of Apollo’s product.
• Providing fast and accurate answers to the customer's inquiries.
• Providing clean handoffs to Support and Account Executives when situations require.

What you'll do:

• Manage the Global Customer Advocate Team: Build, enable, and lead a global chat team to consistently meet revenue and online sales excellence targets while creating a world-class customer experience.
• Drive Business Impact: Consistently meet (and strive to exceed) targets for revenue and online sales SLAs.
• Build the Team: Hire, develop, and promote reps within the team.
• World-Class Team: Build a high bar of excellence and lead the team in reaching this bar consistently through upholding company values and providing best-in-class customer experiences.
• Develop, Coach, and Enable Reps: Develop a team of representatives early in their Sales careers through mentorship and coaching to enable them to thrive in the Customer Advocate role as well as build strong promotion paths to future roles at Apollo.
• Coaching: Provide feedback, enablement, and coaching to direct reports on an ongoing basis around process execution and skill development.
• Apollo Expertise: Provide expertise to the team on Apollo’s product, pricing, and processes.
• Improve Apollo’s Sales Assist Motion: Leverage data, systems, and processes to identify and implement improvements to accelerate Apollo’s Sales Assist motion by increasing rep productivity and effectiveness.
• Manage strong daily execution for chat completion: Oversee and ensure daily conversations are responded to and resolved within a timely manner.
• Process Optimization: Collaborate with the team and cross-functional partners to optimize chat processes.
• Data-Driven Improvement: Use data to identify areas for improvement within the Sales Assist motion to increase the team’s efficiency and effectiveness.
• Learnings: Share learnings with management and cross-functional partners to inform GTM strategy and company-wide priorities.

What we are looking for: 

• High-Velocity Sales Experience: 1-3 years of experience in successfully managing a team in a high-volume sales motion. At least 1 year of experience in a manager role. 
• Leadership & Sales Performance: Proven experience in a team lead or manager role, with demonstrated expertise in coaching high-performance teams that consistently achieve 100%+ quota attainment and enable clear career-development paths.
• Sales Process Expertise: Expert in enabling and managing a team to use strong selling skills & sales processes in their day-to-day.
• Exceptional Time & Task Management: Has strong and effective organizational skills to focus on the areas that drive the most impact: deal management, data analysis, 1:1s, coaching, customer concerns and escalations, and cross-functional partnerships. 
• Strong Communication & Data Driven Approach: Excellent written and verbal communication skills, with a demonstrated ability to understand trends and implement strategies to drive revenue impact.
• Curiosity, Grit & Resilience: Naturally inquisitive, eager to learn, and persistent in overcoming challenges. Demonstrates resilience in a high-pressure environment and a growth mindset in continuously improving skills and performance
• Competitiveness: A strong desire to win, resilience, strategic thinking, adaptability, confidence, and a relentless work ethic.

Nice to have:

• Experience in the GTM tech space
• Skilled in managing multiple sales technologies, including Salesforce, Apollo (or similar), Gong (or similar), Zoom, Google Suite, and Spotdraft (or similar)
• Past user of Apollo or a similar GTM tool 
• Prior experience selling into the US Market

The Varicent Associate TAM works alongside Technical Account Managers within the Customer Success organization with a portfolio of clients who have subscribed to the VIP Program. The Associate TAM will act as a Varicent adviser to client resources with the aim to maximize the VIP client’s return on their Varicent investment. This will require building strong relationship with all stakeholders and supporting business goals by solving go to market challenges with innovative solutions. This will include answering product, process and solution specific questions as well as proactively monitoring existing solutions for optimal performance. Adapting and evolving existing solution with net new implementation and adoption of new features and functionality will help further drive the value of Varicent solutions. Working in tandem with the primary TAM, the Associate TAM will play an integral role in owning the customer’s technical success and supporting all system and solution–focused conversations.

KEY RESPONSIBILITIES 

• Advanced SQL is mandatory
• Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers. 
• Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies. 
• Participate in reviewing new features, fixes, and release notes to help assess potential impact on the customer’s environment. 
• Contribute to configuring Varicent solutions based on documented customer requirements, under guidance from the senior TAM. 
• Prepare and share monthly performance, utilization, and support-related metric summaries. 
• Analyze solution usage and data patterns to help identify potential issues or areas for optimization. 
• Assist in implementing proactive maintenance actions and solution improvements. 
• Collaborate with TAMs and Internal teams to troubleshoot errors, investigate defects, and support solution optimization efforts. 
• Identify opportunities for customer value realization and surface to the primary TAM for strategic review. 
• Contribute to customer conversations that frame Varicent products as targeted solutions to process challenges, enabling thoughtful upsell, cross-sell, and expansion motions. 
• Parter with the TAM team to support sustainable customer engagement, project outcomes, and product adoption. 
• Contribute to planning and estimating tasks within the Technical Success journey, ensuring alignment within available customer VIP entitlement. 
• Work with internal stakeholders to understand change management processes and assist in recommending improvements where appropriate. 
• Collaborate with TAMs to maintain reusable object repository. 

EDUCATION & EXPERIENCE 

• At least 5 years of experience in IT Consulting, Enterprise Software Implementation  
• Prior experience with Query Based Languages and Relational Databases 
• Technical data skills including strong experience with SQL data manipulation, Microsoft Excel 
• Preferred: Understanding of Sales Performance Management domain 
• Strongly Preferred: Hands on experience of Varicent software products (Administering, implementing and / or supporting)
• Basic knowledge of system configurations, data models, and data integration best practice concepts. 

PERFORMANCE BASED SUCCESS CRITERIA  

1-3 Months

During this time, the Associate Technical Account Manager will successfully: 

• Familiarize oneself with company culture, policies, escalation paths, and internal systems.  
• Training and onboarding will be completed.  
• Learn the various systems used in daily operations. 
• Participation in team meetings and events. 

Success Indicators: 

• Complete all onboarding activities and training with passing grades 
• Seen by peers as responsive and professional 
• Demonstrate curiosity and engagement 

4-6 Months

During this time, the Associate Technical Account Manager will successfully: 

• Begin managing defined customer work triaged by your Technical Account Manager cohorts. 
• Adhere to VIP program deliverables including task tracking against active initiatives. 
• Begin to prioritize tasks, escalate blockers, communicate effectively and demonstrate problem resolution, personal growth, and adaptability.  
• Support data validation, report creation, performance troubleshooting, and config changes as needed. 

Success Indicators: 

• Complete assigned technical work with some oversight 
• Demonstrate an understanding of model structure and customer needs 
• Provide meaningful updates and documentation 

7 Months & beyond

During this time, the Associate Technical Account Manager will successfully: 

• Candidate will manage a full client portfolio.  
• Operate as a trusted technical partner, supporting the TAM at a strategic level. 
• Independently deliver core TAM activities 
• Configuration work 
• Troubleshooting & support 
• Documentation of changes and existing build 
• Generating usage, performance, and status reporting (flagging important data points) 
• Participate in journey/plan execution 

After 12 months should be able to perform all duties of a TAM 

• Performing a complete Annual Health Check  
• Articulate findings, risks, and recommendations 
• Support value tracking & outcomes 
• Support cross selling initiatives by documenting use cases and your portfolio’s technical needs 

Success Indicators: 

• Customer confidence and satisfaction 
• Portfolio managed with minimal oversight and escalation 
• High-quality delivery within contractual hours 
• Annual Health Check completed independently

About The Team

The Android team is responsible for building and maintaining our Crunchyroll apps for Android, Android TV, and Fire TV. Our goal is to produce a robust application that delivers content that will delight and engage our audiences, partners and internal stakeholders. We embody Crunchyroll’s collaborative spirit, and work closely with various internal teams to engineer scalable solutions that can be shared across all client platforms. 

Location: Mexico City 

The intersection of media and technology is our sweet spot and we are fortunate to be headquartered at the epicenter of the creative economy - Los Angeles. This office houses many of our corporate functions and cross-functional teams tasked with creating exceptional experiences for our passionate communities.

About You:

• Develop complex, consumer-facing video streaming applications for Android mobile, Android TV, Fire TV, automotive, and more.
• Strong knowledge of architectural design principles
• Create excellent video streaming experiences optimized for performance and scalability   
• Stay current on techniques, tools, and ecosystem, especially as it relates to Android   
• Minimum 5 years of development experience on Android with Java/Kotlin
• Experience building applications using Jetpack libraries
• Experience with audio/video streaming with Exoplayer
• Ability to provide architectural guidance on app features
• Familiarity with content protection and rights management concepts
• Familiarity and working experience with Agile development methodologies
• Ability to design and create major software components and provide technical leadership for developers
• Ability to quickly learn and apply new technologies
• Excellent communication and creative problem-solving skills
• Familiarity with common CI/CD practices and GIT workflows
• Commitment to producing quality code and documentation

A day in the life of our Senior Software Engineer:

• Work with engineers, product managers, and project managers to implement new features across Crunchyroll's Android TV and Fire TV apps
• Coordinate with team manager on technical designs and technology decisions
• Coordinate with multiple teams and manage dependencies where applicable
• Ensure that team tasks are completed in a timely manner
• Ensure good code quality by doing rigorous code reviews and maintaining good code coverage on tests
• Work with team manager to develop a comprehensive testing pyramid
• Mentor engineers in order to level up their skills

#LifeAtCrunchyroll #LI-Hybrid 

About the role

In the role of Software Engineer II, you will report to the Engineering Manager - Mobile Video Players.

As a Software Engineer on our Android video player team, you will actively contribute to the design, development, and optimization of our Android video player library. You will take ownership of key features and improvements, ensuring high-quality code and performance. You'll collaborate closely with Engineering, Program Management, Product, and QA teams to help shape our technology roadmap and achieve our goals. You'll be a part of an international team of 100+ client engineers, where your contributions will help maintain Crunchyroll's position as the premier Anime streaming service.

We are considering applicants for the location(s) of Mexico City, MX

Core Areas of Responsibility

• Contribute to the design and implementation of software solutions for Android-based video player development
• Collaborate on the definition and development of technical solutions that improve existing features or enhance architectural quality, such as optimizing performance, scalability, and user experience for Crunchyroll’s video player.
• Identify performance bottlenecks and areas of improvement in the codebase that impact user experience or development efficiency, and work with senior engineers to propose and implement solutions.
• Maintain high coding standards and follow best practices in Kotlin development, contributing to a culture of engineering excellence within the team.
• Participate in design and code reviews, providing feedback to ensure high-quality product delivery and alignment with architectural strategies across the team.
• Support a culture of operational excellence by focusing on efficient and maintainable engineering practices in your day-to-day work.
• Stay updated on industry trends and Kotlin development technologies by researching and comparing new tools and frameworks to help keep our video player platform competitive.

About You

We get excited about candidates, like you, because...

• You are passionate about application development and the streaming space, with 3-5 years of industry experience developing in Kotlin.
• You have industry experience developing with Jetpack Compose
• You are committed to upholding excellence in operations, delivery, and engineering practices.
• You have experience developing and maintaining consumer-facing mobile applications.
• You have contributed to Android solutions that serve millions of global users.
• You have worked closely with product and program management to support technology roadmaps and project goals.
• You can demonstrate experience collaborating with senior engineers and team leads to drive Android development initiatives.
• You apply sound judgment to balance trade-offs between performance, scalability, and user experience.
• You have familiarity with multimedia frameworks like ExoPlayer and protocols like MPEG-DASH, HLS, and video streaming technologies.

About the Team

The "Video Player" team is a growing team of international engineers and technology leaders passionate about providing a world class streaming experience for our millions of Anime fans across the world. We provide and maintain solutions on all major device platforms. Your contributions on this team are front and center to our millions of fans, affecting the daily success of our company.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate, and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Generous time off policies.
• Generous medical, dental, vision, and life insurance
• Support program for new parents

• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About the role

In the role of Software Engineer II, you will report to the Engineering Manager - Mobile Video Players.

As a Software Engineer on our Apple video player team, you will actively contribute to the design, development, and optimization of our Apple video player library. You will take ownership of key features and improvements, ensuring high-quality code and performance. You'll collaborate closely with Engineering, Program Management, Product, and QA teams to help shape our technology roadmap and achieve our goals. You'll be a part of an international team of 100+ client engineers, where your contributions will help maintain Crunchyroll's position as the premiere Anime streaming service.

We are considering applicants for the location(s) of Mexico City, MX

Core Areas of Responsibility

• Contribute to the design and implementation of software solutions for mobile video player development
• Collaborate on the definition and development of technical solutions that improve existing features or enhance architectural quality, such as optimizing performance, scalability, and user experience for Crunchyroll’s video player.
• Identify performance bottlenecks and areas of improvement in the codebase that impact user experience or development efficiency, and work with senior engineers to propose and implement solutions.
• Maintain high coding standards and follow best practices in Swift development, contributing to a culture of engineering excellence within the team.
• Participate in design and code reviews, providing feedback to ensure high-quality product delivery and alignment with architectural strategies across the team.
• Support a culture of operational excellence by focusing on efficient and maintainable engineering practices in your day-to-day work.
• Stay updated on industry trends and mobile development technologies by researching and comparing new tools and frameworks to help keep our video player platform competitive.

About You

We get excited about candidates, like you, because...

• You are passionate about application development and the streaming space, with 3-5 years of industry experience developing in Swift.
• You are committed to upholding excellence in operations, delivery, and engineering practices.
• You have experience developing and maintaining consumer-facing mobile applications.
• You have worked closely with product and program management to support technology roadmaps and project goals.
• You can demonstrate experience collaborating with senior engineers and team leads to drive mobile development initiatives.
• You apply sound judgment to balance trade-offs between performance, scalability, and user experience.

Nice to Haves

• You have contributed to Swift solutions that serve millions of global users.
• You have familiarity with multimedia frameworks and protocols like MPEG-DASH, HLS, and video streaming technologies.

About the Team

The "Video Player" team is a growing team of international engineers and technology leaders passionate about providing a world class streaming experience for our millions of Anime fans across the world. We provide and maintain solutions on all major device platforms. Your contributions on this team are front and center to our millions of fans, affecting the daily success of our company.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Generous time off policies.
• Generous medical, dental, vision, and life insurance
• Support program for new parents

• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

Workplace Experience Manager 

Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Location: Mexico City

The Mexico City office is located in the Polanco district of CDMX, where our cross-functional team assembles to create experiences for Crunchyroll's passionate communities. This position will require flexible travel to offices globally.

About The Role:

We are looking for a Workplace Experience Manager to lead, organize, and coordinate administrative duties and office procedures. This person will play a crucial role in shaping and enhancing the physical and cultural environments where employees work worldwide. They are responsible for overseeing and optimizing various aspects of workplace design, functionality, and amenities to foster productivity, collaboration, and employee satisfaction. This role is responsible for fostering a healthy, safe, and enjoyable environment at Crunchyroll for both employees and guests. This person must be tech-savvy, possess excellent interpersonal skills, and is not afraid to roll up their sleeves to get the job done. Ultimately, their role is pivotal in promoting a positive and supportive work environment that contributes to organizational success and employee well-being on a global scale.

A Day In The Life of Our Workplace Experience Manager:

• Ensuring that employees and managers have the required safety training and are consistently working in a safe manner; developing and implementing safety programs to prevent accidents and injuries.
• Ensuring that the workplace complies with federal, state, local, and company policies and regulations related to safety and facilities.
• Proactively engaging closely with key partners in business and externally to provide transparency and best practices on emerging trends, risks, and issues related to safety and facilities.
• Management of all facilities focused on vendor relationships (including in-office catering, snack and beverage services, janitorial, property management, security, and more).
• Management of office budgets for (drinks, catering, office events, holiday parties, swag, etc).
• Responsible for improving and maintaining the office facilities, including furniture, kitchen area, meeting rooms, and general office open areas.
• Overseeing office supply inventory.
• Lead and schedule routine maintenance and repair of the workplace, office equipment, gym, and assist IT with technology for the office.
• Provide support to the Workplace Experience Team for build-outs, moves, physical space projects, and space planning.
• Assist in coordinating projects related to the opening of new offices globally, including site selection, lease negotiations, space planning, and ensuring the office environment meets company standards.
• Manage ongoing upkeep and renovations of existing offices to maintain a consistent and high-quality workplace experience across all locations. This includes coordinating with cross-functional teams, vendors, and stakeholders to ensure the timely and efficient execution of office-related projects.
• Recommend and implement office improvements to enhance our culture and employee wellness.
• Support PeopleOps and IT teams as needed.
• Work together with our global People Team for company social events, off-sites, and all-hands meetings
• Design and implement creative ways to remind employees of how we embody our mission statement.
• Serve as the main point of contact for physical space and service-related needs throughout the office.

About You:

• Bachelor’s degree (Licenciatura) or equivalent work experience
• Ability to communicate effectively both in Spanish and English, both verbally and in written form
• 5+ years of demonstrated ability in facilities and workplace management experience.
• Working knowledge of architectural, electrical, and mechanical systems, leases, contracts, and related documents.
• Knowledge of emergency/crisis management for building operations.
• Track record in fiscal management and experience preparing and monitoring budgets.
• Adaptable and able to thrive in a fast-paced environment.
• Ability to solicit buy-in from key stakeholders spread across locations globally.
• Ability to act as a flexible and innovative team player with a roll-up-the-sleeves demeanor and a hands-on approach
• Tech-savvy, ideally with knowledge in G-Suite.

Useful Skills

• Subject matter expertise in the areas of flexible work, future of work, and employee experience. 
• Experience with translating a company’s unique DNA and culture into meaningful employee experiences and workplace design.  
• Advanced knowledge of corporate real estate practices, including lease negotiation, capacity planning, construction, vendor and portfolio management with fiduciary discretion, design, and corporate sustainability in mind
• Progressive experience supporting an internationally distributed workforce across large and small offices and remote locations with a proven history of building and implementing a scalable system of standard operating procedures.
• Solid planner, program designer, and project manager; experience with organization-wide implementation 
• Knowledge of industry standards and safety protocols, including local regulatory requirements NOM/STPS/Protección Civil, with prior leadership experience in incident management and emergency/crisis response efforts.
• Experience in managing both a globally distributed team and a workplace portfolio, including new site selection, budgeting, office operations, vendor management, and health & safety compliance. 

Additional Skills:

• Ability to solve problems that are new (no precedent or policy – yet); manage difficult issues while keeping an eye to the future
• Excellent interpersonal and communication skills to interact with executives, managers, and employees while building a climate of trust and collaboration
• Advanced analytical and problem-solving skills. Ability to use metrics  to assess organizational and employee needs, evaluate feedback, and translate those into actionable recommendations to improve the work environment
• Strong cross-functional collaborator and influencer; Ability to navigate complex issues while promoting solutions-oriented approaches and advocating change.
• Experience with developing and leading a service-oriented team culture, known for high craft and execution 
• Experience in highly decentralized decision-making environments; experience in achieving objectives through others
• A core values steward and champion, with a deep commitment to inclusion and diversity. 

Benefits: Mexico City

• Financial & Perks: Competitive salary and exceptional, above-market benefits.
• Health & Well-being: Comprehensive medical, dental, and life insurance coverage.
• Time Off: Generous time off for rest, personal care, and family needs.
• Culture: Join a team of fun, passionate, and highly skilled co-workers.
• Plus: Many more great perks!

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com accounts. If you have any questions of the authenticity of a Crunchyroll job offer, please contact recruiting@crunchyroll.com before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

 Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. 

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like AeroMexico, Adidas, Uber, Rappi, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why should you join the Adyen Sales Team?

Sales at Adyen is captured with one phrase: we sell the best to the best. You will have the opportunity to work alongside world-class salespeople and boost your career by being trained through our Adyen Sales Academy. You'll work with world-class merchants, technology, and colleagues while selling the best to the best.

At Adyen, our sales teams take initiatives, allowing them to make an impact from day one and we highly encourage working as a team because winning is more important than ego. Adyen is the place where sales mavericks can take flight.

Being able to tell stories is fundamental to how we operate. Our team is fantastic storytellers when speaking to prospective and current clients to foster excitement about our product and strengthen customer relations. We are looking for a sales manager who will succeed aboard the Adyen rocket ship and take our current successful momentum to the next level of growth through the acquisition of new (Enterprise) merchants in Mexico.

Sounds exciting? Keep reading!

What You’ll do

• Own the sales cycle with our largest merchants - from the prospecting stage to closing deals;
• Creatively drive innovation for merchants in retail, digital, platforms, and financial services;
• Become an expert in selling Adyen's world class financial solutions;
• Partner with technology leaders and solution providers while working closely with our Sales Support, Implementation and Account Management teams.

Who You Are

• You have high levels of energy, love networking, connecting and thrive in hands-on environments;
• Proven experience in an enterprise sales role (3+ years) selling complex solutions; preferably in Payments, Financial Technology or SaaS;
• You are a team player who enjoys working with a global team across different offices, roles, and cultures;
• You are an analytical, strategic negotiator with a commercially driven, goal-getting attitude
• You have the ability to execute, manage time-sensitive tasks in a fast-paced, highly entrepreneurial environment;
• Working in the financial space against large banking institutions is a challenge, so these individuals should be prepared to educate and pitch transparently with a consultative approach;
• You speak native in Spanish and are fluent in English for business communication.

Ready to meet us?

If you are excited about this role, apply by clicking the link below. We can’t wait to meet you!

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Please note that this role is a full-time position in Mexico City (hybrid model of working). It will require a relocation in case you live outside.

About the Role:

An expert at initiating, controlling, and delivering successful deployment projects of Motive hardware and software with our highest value customers. In this role, you will create and own the onboarding project along with its metrics for success, including but not limited to Customer Kick Off, Go Live, and CSAT. The Implementation Consultant is a highly skilled project manager and a Motive product expert who uses these skills to guide clients through complex and large onboarding projects while coordinating these efforts with the rest of the Enterprise account team to drive initial adoption as well as to continually train and onboard the customer as they increase the partnership relationship with Motive.

What You'll Do:

• Define and maintain the onboarding program for clients based on our product initiatives
• Define, track and achieve key performance indicators for the onboarding program.
• Owning the implementation process and project planning for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients.
• Operating as the primary point of contact during the assigned clients onboarding phase for all hardware and software implementations.
• Ensure the timely and successful completion of new client onboarding for all assigned accounts.
• Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule..
• Hosting virtual or in-person group training sessions for new customers.

What we are looking for:

• 4+ years experience in a customer-facing role in a B2B capacity, preferable in trucking, logistics, or fleet management.
• Strong business background including project management, account management, problem-solving, business planning, and analytical skills.
• Excellent interpersonal, communication (both written and verbal), and presentation skills.
• Experience in delivering client-focused solutions based on customer needs.
• Demonstrated ability to communicate, present and influence credibly and effectively across all levels of the organization, including executive and C-level.
• BA/BS degree or equivalent work experience preferred.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About EssenceMediacom: A Leading WPP Media Brand 

EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. 

Role Summary and Impact 

Content Supervisor

• • Ensure content quality and alignment: Review and validate influencer drafts (scripts, visuals) to ensure consistency with the brand, tone, policies, and usage rights, preventing potential conflicts.
  • Manage the entire campaign cycle: Coordinate, schedule, and oversee the implementation of 3-5 influencer marketing campaigns simultaneously.
  • Key point of contact with influencers: Guide creators on best practices, formats, and specifications, ensuring the delivery of their pieces in a timely manner.

   

  • Monitor and optimize campaigns: Update dashboards and platforms daily, detecting deviations or errors and managing the necessary corrections.
  • Support strategy and creativity: Collaborate in the generation of innovative creative concepts and propose new ideas or content trends for campaigns.
  • Analyze and report results: Prepare technical data sheets, update metrics, and generate quantitative post-campaign reports for team analysis.
  • Communication and customer relations: Responsible for direct communication with the customer regarding the status, queries, and delivery of campaign results.
  • Ensure regulatory compliance: Ensure adherence to brand policies, platform regulations, and established internal processes.
  • Stay up to date with trends: Research and apply the latest trends in social media and influencer marketing, providing strategic support to the team.
  • Support the marketing team: Provide support to the Influencer Marketing Lead and Account Manager in the comprehensive management of campaigns.

  Skills and Experience

  • Education: Bachelor's degree in Communication, Marketing, and/or Advertising.
  • Languages: Intermediate to advanced English.
  • Experience: 1-2 years in the media industry. Experience in media/digital agencies, key influencer marketing.
  • Knowledge:
  • Knowledge of influencer search and monitoring tools (Creator IQ, etc.): Meta, TikTok, YouTube, Spotify, Twitch.
  • Knowledge of the digital ecosystem, negotiation skills, and ability to build long-term valuable relationships.
  • Vision for influencer marketing.
  • Ability to handle pressure in difficult situations, work under pressure, and provide effective solutions.
  • Excellent communication, negotiation, and presentation skills.
  • Excellent command of Microsoft Office (PowerPoint, Outlook, and Excel).
  • General knowledge of paid social campaigns, including the benefits and advantages of influencer marketing and its amplification.
  •    Good knowledge of brand safety within influencer marketing.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

Business Developer / FX Sales Associate

Ebury Mexico City - Office based

Launch Your FinTech Career as a Graduate Business Developer / FX Sales Associate at Ebury in our dynamic Mexico City team.

Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments.

Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions.

Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there.

What you’ll do

Drive new business opportunities by connecting with decision-makers across various industries. You’ll research prospects, understand their needs, and tailor your approach to introduce them to international payment and FX solutions.

Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience.

What you’ll need

• Enthusiastic, highly motivated recent graduate 
• Desire or experience working in B2B sales or a client-facing environment
• No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
• Fluency in Spanish and strong business-level English
• A genuine interest in financial markets and how global trade works
• Strong interpersonal and communication skills and the drive to hit ambitious targets

Why Ebury? Your Accelerated Career Path

At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression:

• Fast-Track to Sales Management (Head of Desk): Join a career track where a typical promotion occurs within your first 12 months.
• Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor.

What You'll Gain (Our Investment in You):

• Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one.
• Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills.
• Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - José Mario Vilhena Soares Neto

#LI-JV2
#LI-ONSITE

The Senior Account Executive role is a combination of sales activities and customer relationship management. Reporting to the Director of Sales, LATAM, you’ll be responsible for both growing existing business and closing new programmatic advertising revenue from agencies and brands. A successful Account Executive must have a clear understanding of the client’s long-term business objectives and seek partnership opportunities to further grow the client’s business with StackAdapt. You’ll work closely with StackAdapt Account Managers to grow and retain existing accounts by presenting new campaign strategies and solutions to clients, and building strong relationships.

StackAdapt is a remote first company. We will be prioritizing candidates located in Mexico City for this role. 

What You'll Be Doing:

• Identifying, pitching, and closing platform sales deals with local agencies and brands
• Working closely with management/product teams to get products specified and build
• Establishing and cultivating relationships at  advertising agencies and their associated brands
• Successfully navigating and influencing at various levels of client organization.
• Working with your dedicated StackAdapt Account Manager to grow and retain existing accounts by presenting new campaign strategies and solutions to clients, and building strong relationships
•  Accurately managing and communicating quarterly forecasts and pipeline
• Take lead in responding to RFP’s or new inner agency opportunities, including qualification & win strategy

About The Opportunity

We are looking for a highly motivated and experienced Sales Manager to join our team. The ideal candidate will have a strong network within the Mexico media agency landscape and a proven track record of developing and maintaining relationships with key decision-makers within these agencies. A deep understanding of the (online) Media/Advertising ecosystem is a must. The Sales Manager will be responsible for developing and executing sales strategies, identifying new business opportunities, and delivering on sales targets.

Please submit your CV in English

What will you do?

• Develop and maintain relationships with existing clients and agencies Identify new business opportunities
• Provide a strong consulting dimension and a high-quality service.
• Propose relevant media recommendations adapted to your clients' needs.
• Work in close collaboration with the various internal areas of expertise (Insights, Creative Studio, Account Management, Platform) in order to best meet client requirements.
• Ensure sales targets are met.

What will you bring to the team?

• 5+ years of experience in selling media to media agenciesStrong network within the
• Mexican media agency landscape
• Excellent relationship-building and interpersonal skills
• Proven ability to close deals
• Strategic thinking skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills in English
• Native Spanish speaker is preferred
• Knowledge of online (video) solutions

We care about you

• Competitive salary and benefits package
• Opportunity to work with a talented team of professionals
• Chance to make a significant impact on the company's growth
• Challenging and rewarding work environment
• We offer a hybrid work model

If you are a highly motivated and experienced Digital Advertising Sales Manager with a strong network within the Mexican media agency landscape, we encourage you to apply for this exciting opportunity.

Teads utilizes or may utilize artificial intelligence to assist in the screening and selection process to ensure an efficient and fair evaluation of candidates.

#LI-HYBRID

#LI-BAILEY

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement, and change management.

The Senior CX Manager serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful product utilization. In addition to typical customer technical guidance, you will also assume key Customer Relationship Management (CRM) responsibilities to ensure the long-term health and success of our customers.  This unique hybrid role is for a proactive professional who excels at solving complex technical challenges while also fostering strong, lasting customer relationships.

Key Responsibilities

Enterprise Technical Enablement & Delivery Leadership

• Serve as the primary senior technical point of contact for enterprise and strategic accounts.
• Lead complex onboarding, platform optimization, and advanced feature deployments across multi-product environments.
• Define solution scope, delivery approach, and technical roadmap in partnership with customer project managers and internal teams.
• Translate customer business and operational needs into scalable technical architectures and implementation plans.
• Drive use case strategy, feature adoption, and innovation roadmaps aligned to customer goals and Talkdesk product direction.
• Conduct advanced demos and enablement sessions showcasing feature enhancements and new capabilities.
• Establish and disseminate technical best practices across customers and internal teams.
  
  

Customer Success, Program Ownership & Risk Management

• Build and maintain trusted relationships with senior executive and operational stakeholders.
• Support  executive business reviews focused on ROI, KPIs, adoption maturity, and strategic alignment.
• Own the end-to-end management of technical initiatives, including issue tracking, prioritization, and customer communication.
• Proactively identify delivery risks, develop mitigation strategies, and remove roadblocks to ensure program success.
• Act as a senior escalation point for complex technical and delivery issues, coordinating cross-functional resolution.
• Partner with customers on structured change management strategies to ensure sustained adoption and value realization.

Data-Driven Value Realization & Commercial Impact

• Analyze product usage, operational data, and customer insights to identify optimization and expansion opportunities.
• Support renewals and expansion efforts by aligning demonstrated technical value to customer business outcomes.
• Develop customer success stories and case studies highlighting measurable results and enterprise-scale impact.

Cross-Functional Leadership & Professional Services Alignment

• Partner closely with Professional Services, Product, Support, Engineering, Sales, and Customer Success to deliver cohesive outcomes.
• Summarize and communicate customer feedback related to product gaps, bugs, and roadmap considerations.
• Influence internal prioritization by providing structured, data-backed insights from enterprise customers.
• Participate in the sales cycle as needed to gather technical requirements, shape solution approaches, and support proposals or SOWs.
• Contribute to the development of scalable delivery processes, playbooks, and best practices across the CX organization.
  
  

Requirements

• 7–10+ years of experience in Technical Account Management, Professional Services, Customer Success, Solution Consulting, or IT Project Management within a SaaS, CCaaS, or CPaaS environment.
• Fluency in English and Spanish (both written and spoken) is required.
• Preferred experience in financial services, healthcare/lifesciences, retail and consumer products.
• Proven track record of managing and delivering complex technical initiatives for enterprise customers.
• Strong technical acumen, including experience with APIs, CRM systems (e.g., Salesforce), and modern cloud-based enterprise platforms.
• Demonstrated experience defining scope, managing delivery plans, and coordinating multi-workstream projects.
• Experience with agile and/or waterfall implementation methodologies; PMP or equivalent certification preferred.
• Ability to align technical solutions to strategic business outcomes and ROI.
• Executive-level communication skills with the ability to influence and advise senior stakeholders.
• Strong analytical and problem-solving skills, with comfort operating in ambiguous environments.
• Excellent written and verbal communication skills with a consulting mindset and high attention to detail.
• Experience with contact center technology or customer experience platforms strongly preferred.
• Willingness to travel up to 25–30%.
• Commitment to continuous learning and enablement related to Talkdesk’s evolving platform and innovations.

Business Developer / FX Sales Associate

Ebury Mexico City - Office based

Launch Your FinTech Career as a Graduate Business Developer / FX Sales Associate at Ebury in our dynamic Mexico City team.

Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments.

Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions.

Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there.

What you’ll do

Drive new business opportunities by connecting with decision-makers across various industries. You’ll research prospects, understand their needs, and tailor your approach to introduce them to international payment and FX solutions.

Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience.

What you’ll need

• Enthusiastic, highly motivated recent graduate 
• Desire or experience working in B2B sales or a client-facing environment
• No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
• Fluency in Spanish and strong business-level English
• A genuine interest in financial markets and how global trade works
• Strong interpersonal and communication skills and the drive to hit ambitious targets

Why Ebury? Your Accelerated Career Path

At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression:

• Fast-Track to Sales Management (Head of Desk): Join a career track where a typical promotion occurs within your first 12 months.
• Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor.

What You'll Gain (Our Investment in You):

• Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one.
• Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills.
• Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - José Neto

#LI-JV2
#LI-ONSITE

The Senior Account Manager will lead the end-to-end strategy for a portfolio of SMB and Mid-Market clients at Blip, driving sustainable growth, retention, and revenue maximization. This role acts as a trusted strategic partner, identifying expansion opportunities, influencing client decision-making, and aligning commercial initiatives with both client and company business objectives.

Key Responsibilities

• Manage a portfolio of 20 to 40 key accounts, focusing on growth, profitability, and retention.
• Define and execute advanced account strategies, with a mid- to long-term perspective.
• Identify, develop, and close upselling, cross-selling, and expansion opportunities within the assigned accounts.
• Build strong relationships with senior stakeholders and decision-makers on the client side.
• Lead complex negotiations, including renewals, contract expansions, and strategic agreements.
• Develop and present robust business cases, incorporating financial analysis, ROI, and impact projections.
• Monitor and optimize account performance through KPIs, forecasting, and revenue analysis.
• Collaborate cross-functionally (Sales, Finance, Product, Customer Success) to ensure effective execution of strategies.
• Proactively identify risks within the portfolio and design mitigation and contingency plans.
• Generate actionable insights and share best practices to elevate overall commercial performance.
• Act as a reference point in solving complex business challenges, with a consultative and results-driven approach.

Key Requirements

• 5+ years of experience in B2B sales, preferably within technology or digital solutions.
• Proven experience managing strategic accounts (Mid-Market or Enterprise).
• Strong track record of meeting or exceeding revenue targets.
• Experience in complex negotiations and consultative sales cycles.
• Advanced proficiency in Excel and commercial analytics/forecasting tools.
• Based in Mexico City.
• Availability to travel.
• Strong business acumen, financial analysis skills, and strategic thinking.
• Strategic thinking and results orientation
• Consultative approach with a strong customer focus
• Advanced negotiation and stakeholder management
• Data-driven decision-making
• Resilience and adaptability in dynamic environments

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Job Summary/Purpose As the Manager of Data Operations, you will hold a critical, high-impact role responsible for the integrity and efficiency of our marketing data infrastructure. You will manage the development and maintenance of our business intelligence tools, data pipelines, and data quality compliance processes. This is a hands-on role where you will act as the crucial intermediary between our BI and Technology teams, translating business needs into technical requirements and solutions. You will be the subject matter expert for our core data systems, driving projects from requirement gathering to completion and ensuring the highest standards of data governance. This position does not have direct reports. 

Key Responsibilities and Functions 

• Execute and continuously advance media measurement for Unilever campaigns, including the setup and reporting for campaigns, ROI analysis, attribution, and evaluation of campaign effectiveness, adhering to WPP's best practices and methodologies.  

• Develop data-driven insights and actions that translate analytics into clear business narratives and recommendations, aligning with Unilever business goals while maintaining WPP's analytical rigor. 

• Collaborate closely with internal WPP Unite teams and external partners on measurement projects, custom studies, and KPI development in support of the Unilever account. 

• Support the development, automation, and evangelization of data inputs/outputs and dashboards tailored for Unilever's needs, leveraging WPP's tooling and expertise where appropriate. 

• Stay current on trends in media measurement, analytics tools, and industry best practices, actively bringing WPP's thought leadership and innovation to Unilever. 

• Manage relationships with agencies and vendors as needed, under the guidance of WPP management and in close alignment with Unilever's objectives. 

• Partners with WPP's Data Engineering for data and dashboard support, and with WPP's Advanced Analytics for applying advanced methods to Unilever's challenges. This role does not own data pipeline or model development, but facilitates these efforts for the client. 

 Job Requirements 

Education and Experience: 

• 3–5 years in media analytics, market research, or related fields, ideally within an agency or consultancy environment. 

• Bachelor’s degree required, advanced degree a plus. 

• Proficiency with data visualization tools (Power BI, Tableau), Excel, and basic coding (SQL, Python preferred). 

• Experience with media measurement, campaign analytics, and data storytelling, with a proven ability to translate complex data into actionable client recommendations. 

• Strong analytical, problem-solving, storytelling, and communication skills, adaptable to both agency and client environments. 

• Ability to work collaboratively, manage multiple projects simultaneously, and operate effectively within WPP team structures while adhering to agency processes. 

• Proven ability to thrive in a dynamic, client-facing account environment, balancing diverse stakeholder needs with WPP's internal policies and strategic objectives. 

• Prior usage of major media platforms such as Google, Meta, TikTok, and others, with experience leveraging data from these channels for campaign reporting and optimization for large advertisers. 

• Awareness of digital marketing measurement tools (e.g., MMM, Attribution, Brand Health, Lift/Incrementality Testing, Data Clean Rooms). 

• Experience with data visualization (Power BI) and basic coding tools (SQL, Python). . 

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

OpenTable’s Sales and Restaurant Relations team is dedicated to improving restaurants’ revenue potential by utilizing best in brand front-of-house management and online reservation technology. We are looking for people who are passionate about the restaurant industry and want to feel good about the products they sell and represent. This is high-adrenaline; client-facing sales role requires deep industry expertise, tried sales and account management ability with a particular penchant for closing deals and developing relationships with our current customers and a broad base of industry contacts.

The Position

It is our mission to take care of each valued customer, and we quickly assess their needs and work to address those needs efficiently. We help the restaurant incorporate OpenTable into their daily operations, continually driving comprehensive adoption in the process. We reduce churn by effectively demonstrating to restaurants the significant value our products and services provided. Are you in the business of building and maintaining relationships? Are you satisfied by keeping an organized schedule and answering the needs of others? Then you will love this role and the OpenTable culture!

Reporting to the Sales & Services Manager, the Account Manager & Central Queue Associate Account Manager is responsible for the restaurant customer lifecycle with OpenTable. It begins with customizing and installing OpenTable, followed by extensive training of restaurant staff. You are charged with driving engagement, increasing reservation availability, and decreasing churn for our customers. You will be part of a team collectively responsible for the overall health of our largest segment of restaurant customers. Your interactions will be remote, using phone, e-mail, webinars, and other methods to convey ideas, perform training and resolve open issues.

In This Role, You Will:

• Build, cultivate, and expand high-level relationships with assigned restaurants, serving as a trusted advisor and long-term strategic partner.
• Own the end-to-end customer lifecycle, including onboarding, installation, configuration, training, adoption, retention, and revenue growth.
• Lead and manage a defined portfolio and market segment, driving high retention rates and reducing churn.
• Perform and oversee OpenTable software installations, customizing solutions to meet each restaurant’s operational needs.
• Act as the primary liaison and advocate for restaurant partners, resolving cross-functional issues across Product, Support, Finance (AR), Marketing, and Sales.
• Proactively resolve customer cases and daily tasks while ensuring timely follow-up and high customer satisfaction.
• Provide data, insights, and performance reports to help restaurant partners optimize operations and change behaviors that drive success.
• Strategically overcome objections and competitive challenges while positioning OpenTable’s solutions effectively.
• Deliver customized product demonstrations and strategic presentations to current clients and prospects.
• Encourage customers to think differently about their business by sharing industry trends, best practices, and unique insights.
• Drive engagement on the OpenTable platform to increase reservation availability and overall utilization.
• Consistently meet and exceed individual, team, revenue, and retention goals.
• Maintain accurate documentation, forecasts, pipelines, and win/loss insights in account management systems (including Salesforce).
• Stay current on OpenTable products, solutions, and enhancements, continuously evolving account management strategies and processes.
• Listen to market needs and customer feedback, sharing insights with Product and Marketing teams to influence roadmap and go-to-market strategies.
• Collaborate closely with Account Executives, Inside Sales, Customer Support, and Field teams to ensure seamless customer experiences.
• Collaborate with our internal billing team to support restaurants to have the best experiences, as well as work proactively in our internal billing projects that impact customer retention
• Deliver initial and ongoing training remotely to restaurant staff to maximize product adoption and engagement.
• Conduct remote restaurant or group meetings,  to attend different areas like performance in our network, use our marketing engine to increase the exposure, and use our integrations

Please Apply If:

• Proven experience in account management, consultative selling, or equivalent customer-facing roles within the restaurant or hospitality industry.
• Deep knowledge of restaurant operations and hands-on experience working within local restaurant markets.
• Strong customer service orientation with a consistent record of driving results through trusted advisory relationships.
• Demonstrated ability to work cross-functionally across multiple departments to solve complex problems and deliver outcomes.
• Highly self-motivated, tenacious, and results-driven, with the ability to perform under pressure and against ambitious goals and deadlines.
• Skilled at presenting new perspectives that reframe how customers think about their business and drive strategic change.
• Strong analytical skills, with the ability to gather, interpret, and leverage data to support and influence business decisions.
• Excellent communication, listening, influencing, training, and interpersonal skills, both written and verbal.
• Exceptional organization, documentation, prioritization, and time-management capabilities.
• Comfortable and effective working in unstructured, fast-paced, and entrepreneurial environments.
• Experience using Salesforce or equivalent CRM systems; OpenTable software experience is a plus.
• Proficiency with Microsoft Windows, Office tools, and internet-based applications; basic web design or HTML knowledge is a plus.
• Valid driver’s license and reliable transportation for business-related travel (expenses reimbursed).
• Bilingual (Spanish/English) required.
• College or university degree preferred.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Christmas Bonus - 30 days
• 20 days of paid time off a year
• 25% vacation premium
• Private health, dental, and life insurance
• Monthly social events and happy hours

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. 

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

Who we are

DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, publishers and digital ad platforms. DV’s technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

The Account Manager is responsible for servicing all aspects of customer accounts and relationships, a critical role. He/she will oversee all aspects of campaigns across kick-off, implementation, launch, reporting, remediation, and billing. The Account Manager will work closely and collaboratively with Sales, Implementation, Product Management, Engineering, and Finance teams to deliver world-class customer service and solutions to market.  The Account Manager plays an integral role in recommending and implementing strategies for driving ongoing client product needs and will be responsible for educating customers about all aspects of the DoubleVerify product suite, and how products can be leveraged to meet their goals and objectives.

What You'll Do

Deliver Operational Excellence and superior service across your accounts 

• Establish contact reports including: QBR delivery, Monthly office hours, feature update meetings and education sessions
• Have strategic conversations during all applicable client touch points (status calls, office hours, QBRs, outings, etc.) and regularly update manager with new information
• Execute against and maintain Strategic Account Plan for all Top Tier advertisers in your portfolio and review status of Top Tier accounts on monthly basis at a minimum, including: DV products used, spend trends, performance vs KPIs
• Keep abreast of industry & client specific news for Top Tier clients and proactively provide suggestions for optimizations and new product/feature opportunities
• Identify common questions, trends and challenges: establish an action plan to improve knowledge retention for specific clients

Customer Retention throughout the year

• Identify potential churn risks and escalate immediately to the appropriate salesperson and your manager, following the outlined churn process including updating in Salesforce 
• Provide updates monthly on important factors in churn including if they are speaking to a competitor, recurring issues and plans to address them, how aware they are of our full product offerings, and how engaged they are

Time Management & Efficient Task Completion    

• Perform a monthly audit of your entire book of business and present it to you manager by the 10th of the following month to ensure we cover revenue and relationship, as well as account hygiene and any next steps. 
• Clean-up AM dashboard on a weekly basis, ensuring all audit tasks are on track
• Upload all client related documents including reporting, marketing updates, and education sessions in Salesforce   
• Completion of all internal tracker and status documents within designated timeframes, showcasing effective prioritization & consistency of excellent quality in all tasks
• Ensure to provide regular updates to clients, partners and internal stakeholders as needed and see through every issue until resolved (providing confirmation to all parties)

Who You Are

• 4+ years overall work experience
• 1-2 years of experience in Sales or Account Management with a deep understanding of the online advertising industry
• Bachelor’s Degree from an accredited institution
• Exceptional command of Microsoft Excel and PowerPoint
• Direct experience working at one or more of the following: advertising agency, publisher, ad network or demand side platform
• Experience with Ad Serving technology
• Comprehensive understanding the online media marketplace.
• Experience managing online media products and technologies such as experience with creative trafficking, campaign management, or ad serving.
• Self-motivated, independent thinker and a team player, who will hit the ground running.
• Proven ability to handle multiple deliverables with tight deadlines, manage competing priorities, and consistently perform in high-pressure environments.
• Outstanding written and verbal communication skills, capable of conveying issues clearly, making points concisely and ensuring successful overall communication channels.
• Ability to interact and communicate effectively with all levels of management including senior executive level.
• Organized with a rigorous attention to detail, drive for excellence, and a positive “can-do” approach. 
• Passion and desire to play a key role in driving a new business to success in the advertising technology space.
• English is required

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 60 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

The Global Finance Shared Service Center supports the core business with finance related matters, covering a wide scope of activities across the globe. We ensure suppliers and artists are paid on time for the amazing work they create. We work closely with the local finance teams around the world which means we have an excellent understanding of how the company operates and are kept up to date with key developments in this exciting and fast paced industry. Our teams play a key role in ensuring Sony Music achieve their annual goals each year.

The OTC Senior Analyst will be responsible for supporting the Revenue Order to Cash Manager within the Sales Reporting department with sales reporting & processing, data quality analysis, Financial Postings & Accruals, and overseeing cash application for various different income streams, as well as other special projects as directed by management.

What You'll Do:

• Review and processing of sales files of various income streams to ensure they are compliant with the deal terms while also taking appropriate actions for non-compliant reporting
• Review financial postings, accruals, and General Ledger (GL) and Accounts Receivable account reconciliations to ensure they are accurately and timely reported as requested by Local and Global management
• Invoicing of deal partners per sales reporting or contractual terms
• Review of manual journal entries as necessary
• Supervision of allocation of cash payments received against the corresponding agreements
• Set up and maintenance of customer/deals, within internal SME systems as well as in coordination with the Deal Partner, Business & Legal Affairs, and deal administrators
• Ongoing interaction & communication of issues with management, affiliates and sales partners regarding Sales reporting concerns
• Liaise & coordinate with various teams on joint work items (including IS&T and offshore partners)
• Provide support as needed
• Business Process Improvements
  • Specifically focusing on identifying and addressing “root cause” of issues

Who You Are:

• Bachelor’s degree; Accounting preferred
• Minimum of 4-year work experience; music industry or other entertainment field preferred
• Detail oriented individual with strong organizational and leadership skills
• Ability to balance multiple tasks simultaneously and manage time productively
• Strong communication skills, both verbal and written
• Ability to analyze and review information from several different sources (corporate systems)
• Prior experience with SAP, Royalty Systems, and/or Sales Systems would be strongly preferred
• Capable of working independently, while also integrating into a team environment
• Solid understanding of Microsoft Office applications, especially Excel
• Proficiency in English language required: reading, written, and oral
• Additional foreign languages are a plus

What We Give You:

• 1 year contract with opportunity for extension
• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
• A benefits portfolio that supports the needs of you and your family, from well-being support and family benefits to paid time off to help you balance work and life.
• Time off for a winter recess

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Data & AI Security Specialists to drive growth in this innovative business. 

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success. 

What You’ll Do: 

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach. 

What You’ll Bring: 

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
• Strong existing relationships with C-suite executives and channel partners in large enterprises.
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
• Reputation for integrity, honesty, and building long-term customer relationships. 

#LI-DF1 #LI-REMOTE

Treasury Manager LATAM

Location: LATAM

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in building, stabilizing, and leading the treasury function across LATAM.

As Head of Treasury, you will partner closely with the LATAM Head of Finance and global finance teams, with direct exposure to senior leadership, ensuring full visibility, control, and execution of cash across multiple entities and currencies in the region.

You will own the LATAM treasury infrastructure, including banking, liquidity management, cash flow planning, and payment execution, while establishing scalable processes to support both organic growth and M&A integration.

This role operates in a complex, multi-entity and cross-border environment, requiring strong coordination across Accounting, AP, AR, FP&A, and Operations to ensure disciplined cash management, efficient funding, and controlled execution of payments across the region.

This role offers the opportunity to build and shape the treasury function from the ground up, implement structure and controls, and support the continued expansion of LATAM operations.

Key Responsibilities

• Own and manage LATAM cash position and liquidity across all entities and currencies, ensuring full visibility and control
• Develop and maintain short- and long-term cash flow forecasting models, supporting operational and strategic decision-making
• Own and execute all payment activities across LATAM, ensuring accuracy, proper authorization, and compliance with internal controls
• Review and approve payment batches prepared by AP, ensuring completeness, accuracy, and alignment with funding plans
• Ensure proper segregation of duties between AP (preparation) and Treasury (execution and approval)
• Establish and optimize banking structures across LATAM, including account setup, signatories, and payment frameworks
• Manage banking relationships across multiple jurisdictions, ensuring efficiency, reliability, and scalability
• Oversee intercompany funding structures and cross-border cash flows, ensuring alignment with operational and tax requirements
• Partner closely with AP and AR to manage cash outflows and inflows, ensuring alignment between payment schedules and collections
• Monitor and manage FX exposure across the region, providing insights into currency impacts and supporting risk mitigation strategies
• Establish and strengthen treasury policies, controls, and governance frameworks across all entities
• Support new entity setups and M&A integration, implementing treasury infrastructure and processes from day one
• Provide clear and structured reporting to leadership on cash position, liquidity risks, funding needs, and payment execution
• Identify and implement opportunities to improve efficiency, automation, and scalability of treasury operations
• Drive the evolution of treasury capabilities, including systems, tools, and process standardization across LATAM

Qualifications

Education & Experience

• Bachelor’s degree in Finance, Accounting, Economics, or a related field
• 5–7+ years of experience in treasury, corporate finance, or related roles
• Experience operating in multi-entity, international environments (LATAM experience strongly preferred)
• Experience in fast-paced, high-growth or M&A environments is strongly preferred

Skills & Competencies

• Strong understanding of cash management, liquidity planning, and treasury operations
• Experience managing payment execution, banking platforms, and cash controls
• Solid understanding of FX exposure and financial risk management
• Strong analytical and financial modeling skills (cash forecasting, liquidity planning)
• Advanced proficiency in Excel and financial systems
• Ability to operate effectively in a complex, evolving environment
• Strong communication and stakeholder management skills
• Ability to work independently and take ownership of critical processes
• Fluent in English and Spanish(required); Portuguese is a plus
• Strong understanding of how Treasury interacts with Accounting, AP, AR, and FP&A
• Proactive mindset with a focus on control, visibility, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo 

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About EssenceMediacom: A Leading WPP Media Brand 

EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. 

Role Summary and Impact 

Provide solutions to internal and external clients that enable the detection of opportunities and decision-making for communication strategies through the generation of insights derived from the analysis of the media, consumer, brand, and category environment. Apply strategic thinking to campaign planning and account management. Media Mix Modeling and statistics that enable the application of strategic thinking to campaign planning in support of account management.

• Develop in-depth knowledge of the environment prior to campaign implementation. Identify findings from business sources, purchase path, trends, segmentation, and budget.
• Provide insights to make campaign recommendations.
• Conduct analysis using syndicated and client sources to identify opportunities.
• Analyze and deliver findings from competitive reports.
• Analyze and deliver findings from previous client activities and their impact on KPIs.
• Advise on data feeding based on account team objectives.

Skills and Experience 

• Education: Bachelor's degree in mathematics, actuarial science, or related field (preferably with digital certifications).
• Languages: Advanced English (spoken and written).
• Experience: 3 to 5 years in sample and panel design, preferably in research firms.
• Knowledge: Python, R, Power Bi.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

About the Role:

As a Customer Success Manager - Mexico, you will report to the Director, Customer Success, and be the face of Motive to our customers within Mexico. The CSM ensures that the customer achieves the agreed upon value as promised during the sale. You are accountable to the customer through their entire lifecycle. In addition, the CSM will collaborate with the Implementation Consultant through the rollout, and steer qualified leads to Account Executives to expand Motive’s revenue.

What You'll Do:

• Own a book of business with existing customers for expansion and renewals
• Ensure consistent retention of revenue and renewal of all accounts
• Own adoption, training, and development of best practices
• Maintain high levels of customer satisfaction and nurture client health
• Identify paths for the customer to realize value from the entire Motive platform
• Assist in troubleshooting and solving Tier 2 product support issues
• Handle a large volume of email, chat, and phone conversations
• Work with the sales team and Implementation Consultants to ensure a seamless handoff

What We're Looking For:

• 3+ years prior experience in a customer-facing role
• 2+ years prior experience as a CSM or equivalent (owning a renewal target)
• Bilingual fluency in Spanish and English required
• Ownership of revenue and renewals for a named book of business
• Experience working with accounts based in both Mexico and US a plus
• Ability to build and maintain relationships with clients and their key personnel
• Receptive to feedback, willingness to learn and embrace continuous improvement
• Resilient in capacity to deal with pressure and the demands of a fast-paced workplace
• Ability to plan ahead and be resourceful
• Strong sense of ownership for the product
• Logistics experience is a big plus
• Prior sales experience a plus