Job Title: Product Designer
Employment Status: Full-time
Office Hours: Monday - Friday; hybrid schedule
Location: Boston, Massachusetts
Compensation: $115,000 - $130,000 + variable + equity options
*compensation may be negotiated based on experience level

About Ketryx

Ketryx is the AI-native compliance platform for regulated industries. We help medical device, pharma, and automotive teams ship software faster without compromising on the safety and quality standards their industries — and their patients — depend on.

We're a Series B company with offices in Boston and Vienna, and we're building the system of record for how regulated AI gets developed and shipped.

About this role

Today, Ketryx is the AI platform trusted by 3 of the top 5 medical device manufacturers to bridge the gap between development and regulatory compliance—reducing the documentation burden by up to 90%.

As a Product Designer at Ketryx, you will play a central role in shaping the future of our platform. As its sophistication and flexibility continue to grow, you’ll transform complexity into intuitive, delightful experiences that set a new benchmark for our industry.

We’re looking for someone with solid UX/UI design skills, a strong product mindset, and a holistic end-to-end perspective across the full customer experience. You will be working closely with an excellent team of designers, product people, client operation reps, front end devs and AI engineers across our offices. The role is based in Boston with 25% travel to our Vienna, Austria office.

We expect you to champion consistency across the entire end-to-end customer experience. For this reason, in addition to being a key contributor on the product design team, the role also has a dotted line to GTM.

Applicants must be authorized to work for any employer in the U.S. 

What you'll do

• Craft outstanding user experiences in the Ketryx platform that moves the needle, in close collaboration with customers and internal stakeholders
• Drive roadmap items from initial shaping to implementation of final screens and flows, together with software developers and product
• Map and manage key customer journeys, and align key stakeholders around delivering intuitive and delightful user flows
• Contribute critical GTM peripherals to ensure consistency across entire customer experience, together with GTM 
• Create mockups, low-fidelity wireframes, and high-fidelity prototypes to communicate ideas, describe their execution and test hypotheses
• Conduct user interviews and usability testing to gather insights and iterate on designs
• Contribute to discovery activities, such as assumption testing, and opportunity solution tree mapping
• Leverage data and user research to inform design decisions and validate solutions, together with product and GTM
• Proactively refine screens and flows, solve smaller quality issues, notice and solve “paper cuts”
• Leverage and contribute new components to our maturing design system
• Inspire and improve the work of fellow designers through regular collaborative critique of work-in-progress
• Continuously seek out and play with new tools that can benefit our internal processes as well as the product

What we're looking for

• 3+ years product design experience
• As an exceptional generalist, you navigate the entire design process skillfully—from discovery to delivery, problem space to solutions space  
• You approach every challenge with meticulous attention to detail and visual finesse
• You’re a strong advocate for the way that people can feel perfection, and know what “perfect” looks like in a fast-paced agile software development environment  
• You love digging into complex technical solutions, and engage in technical discussions with AI engineers and devs 
• Constraints excite you, and you love solving highly complex problems—ideally this means you have already designed in heavily constrained, regulated environments (healthcare, fintech, automotive, or other regulated industries)
• Communication skills that are second to none, being comfortable collaborating across time zones with our Vienna-based R&D team
• Curiosity and confidence to ask questions, explore new ideas, and advocate for what you think is the best solution
• Ability to listen, change your thinking, and continuously iterate

What we additionally would love to see

• SaaS background from a regulated industry
• Startup experience
• Agentic UX experience

Keywords: Product designer, UX design, regulated industries, healthcare technology, AI user experience, service design, user journey mapping, design systems, startup design, cross-functional collaboration, compliance design, workflow optimization, remote design collaboration, design for developers, B2B software design, design strategy

Job Title: Lead Product Designer
Employment Status: Exempt
Office Hours: Hybrid
Location: Vienna, Austria OR Boston, MA, USA
Compensation: Vienna based: €110K+ salary based on experience, Boston based: $155K-$168K salary. Compensation also includes performance-based bonus program and equity
*compensation dependent on related experience level

About Ketryx:

Ketryx is the AI-native compliance platform for regulated industries. We help medical device, pharma, and automotive teams ship software faster without compromising on the safety and quality standards their industries — and their patients — depend on.

We're a Series B company with offices in Boston and Vienna, and we're building the system of record for how regulated AI gets developed and shipped.

About the Role:

We're hiring a Lead Product Designer to make our design team a primary source of user truth at Ketryx.

Our users are not casual software consumers. They are systems engineers, quality leads, regulatory specialists, and software developers working on products where mistakes have real consequences. Designing for them means understanding their work at a depth most B2B companies never reach — and translating that understanding into workflows that feel obvious to the people who live in them every day.

You'll build and lead a research-led design function that deeply understands these personas, shapes what we build (not just how it looks), and partners with product on every roadmap decision. You'll inherit a small team in Vienna, a strong product partnership, and a company that takes design seriously as a peer function across R&D.

This is a hands-on leadership role at early-stage pace. You should be excited to run the playbook yourself before scaling it.

Responsibilities:

• Own discovery as a craft. Stand up a JTBD and persona knowledge base that PMs, engineers, and customer success reference weekly as shared vocabulary. Run a sustained cadence of user research — interviews, synthesis, prototype-based hypothesis testing — at a depth that would have required a much larger research org a few years ago.
• Shape the roadmap upstream. Embed designers as partners with product managers from the earliest stages of discovery, not as downstream service providers. Be the person who can change a roadmap decision through research rather than assertion. Install the rituals — design reviews, discovery syncs, artifact ownership — that keep the user voice central when commercial pressure pulls direction elsewhere.
• Design end-to-end workflows for specialized users. Lead design for products used by multiple personas across a single regulated workflow — from upstream tools like Jira, Polarion, and GitHub all the way through to compliance artifacts and audit-ready records. "User-friendly" here doesn't mean consumer polish; it means making genuinely complex work feel coherent.
• Build the team and the operating model. Develop the design team thoughtfully. Raise the craft bar on persona-to-workflow translation. Establish the standards, systems, and tooling that let design scale without depending on a single leader being in every room.
• Operationalize AI in the design process. Use AI-native tooling to compress the discovery-to-insight loop and run more research, more rigorously, than a traditional team of your size could. We're more interested in how you go deeper on discovery than how fast you can prototype.

Required Skills:

• A track record shipping design for specialized B2B users in regulated or technically deep domains — medtech, legal tech, compliance, industrial, developer tools, finance.
• A research-led orientation. You can show — not describe — a JTBD or persona knowledge base you've built, and walk us through a product decision it shaped.
• Hands-on experience leading a design team through the AI-native transition, with a perspective that goes beyond "we prototype faster now."
• Currently a design lead or strong #2 at a Series B/C B2B SaaS company. Early-stage operating experience is essential.
• Willing and able to travel to Vienna every 4–6 weeks, with heavier travel in the first three months.

Logistics:

This role can be Boston, MA or Vienna, AT based, with travel between offices every 4–6 weeks. Expect heavier travel during your first three months as you get to know the team and the work. The role reports to the Head of Product and partners closely with our CTO and product leadership.

If this sounds like the right next step, we'd love to hear from you.

Keywords: design, ui, ux, ui/ux, user interface, user experience, design, lead

Senior Creative Designer 

Corporate Marketing 

The Corporate Marketing team is a multidisciplinary group of designers, copywriters, storytellers, and brand champions responsible for bringing the SmartBear brand to life at scale. We define and evolve our voice and visual identity, shape our corporate narrative, and place customers and employees at the center of everything we create. Acting as both an in-house agency and brand stewards, we deliver innovative, high-impact creative across digital, motion, and print to drive meaningful business outcomes. 

As a Senior Creative Designer, you are a strategic and hands-on creative leader who elevates how our brand shows up across every touchpoint. You combine strong conceptual thinking with exceptional execution, translating business objectives into compelling visual systems and storytelling. From early ideation through final delivery, you ensure every creative solution is intentional, cohesive, and aligned with brand and growth goals. 

You will partner closely with the Creative Director and cross-functional stakeholders to lead and execute a wide range of initiatives—from integrated campaigns and flagship events to digital experiences and product storytelling. You’ll play a key role in mentoring others and continuously raise the bar for design excellence. 

Responsibilities 

• Assist with leading the concepting, design, and execution of high-impact creative across campaigns, events, digital experiences, social media, and brand initiatives, ensuring alignment with strategic business goals.
• Own select projects end-to-end, from project management to ideation and creative direction through execution and delivery - driving timelines, aligning stakeholders, and ensuring exceptional quality across all outputs. 
• Develop and evolve scalable visual systems and design frameworks that strengthen brand consistency while enabling flexibility across channels and product lines. 
• Translate complex product narratives and technical concepts into clear, engaging, and visually compelling storytelling tailored to diverse audiences. 
• Collaborate cross-functionally with marketing, product, web, and content teams to help shape creative strategies and deliver cohesive, integrated experiences across all touchpoints. 
• Partner with the web team to influence and elevate the visual experience across SmartBear’s corporate and product websites, ensuring best-in-class UX and brand expression.
• Act as a brand steward and advocate, ensuring all creative work not only adheres to but evolves SmartBear’s visual identity and standards. 
• Manage multiple high-priority projects simultaneously, balancing speed, quality, and strategic alignment in a fast-paced environment. 

We are looking for you if you have: 

• 5+ years of experience in graphic design or creative roles, with a strong portfolio demonstrating conceptual thinking and execution across multiple channels. 
• Expert proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma; motion or video experience is a plus. 
• Strong understanding of brand systems, visual storytelling, and integrated campaign development. 
• Proven ability to lead projects, influence creative direction, and collaborate effectively with cross-functional stakeholders and senior leadership. 
• Excellent communication and presentation skills, with the ability to articulate creative rationale and align teams around a vision. 
• Highly organized and self-directed, with strong project management skills and attention to detail. 
• Experience working within multi-product or B2B technology environments is highly preferred. 
• Bachelor’s degree in design or equivalent professional experience. 

Why you should join the SmartBear crew 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know? 

• Our mission at SmartBear is to make our technology-driven world a better place. We are committed to ethical corporate practices and social responsibility across the communities we serve. 
• SmartBear is headquartered in Somerville, MA, with offices around the world, including Galway, Bath, Wroclaw, and Bangalore. 
• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work. 
• SmartBear is an equal opportunity employer committed to fostering an inclusive workplace where all individuals are treated with respect and dignity. 

#LI-hybrid

#LI-AS

About Toast

Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. We build experiences that help make operating and growing a restaurant and delighting guests easier and scalable. It’s why tens of thousands of restaurant locations love Toast.

About The Roll*

Toast Inc. is seeking a Senior Product Designer (UX/UI) to drive experimentation and execution for an experience focused around the agentic management of restaurants and their people. You will design end-to-end AI-first experiences on surfaces like our customer-facing web and native mobile experiences. These platforms are the touchpoints that thread together the restaurant ecosystem and allow Toast to serve up the insights and opportunities that make restaurants great and employees happy. The agentic experiences you build will inform how a restaurant pays and schedules employees, how the restaurant team communicates and connects, and how restaurant employees can be supported in their professional development.

You will play a critical role in shaping how Toast supports its customers, ensuring our solutions are simple, intuitive, and highly functional. Your work will directly impact our customers’ ability to find solutions quickly, feel supported, and stay focused on running their businesses. You will collaborate with cross-functional teams and work directly with other product designers to create experiences that reflect Toast’s commitment to excellent customer service and innovation in the restaurant technology space.

The right ingredients* (Requirements)

• Prototyping: You’ll demonstrate fluency with AI-native prototyping tools such as Cursor, v0, Replit etc alongside Figma for rapid concept exploration and functional prototypes. You must be able to generate working artifacts that the team can test with real customers.
• Quality: You’ll leverage Toast’s design system in concert with creative experimentation to help direct the future of Toast products towards an experience that exemplifies quality, refinement, and ease-of-use.
• Data-driven: You’ll track and design experiences that move a multitude of customer success metrics, as well as leverage data to drive better designs and customer outcomes.
• Experimentation, learning & growth: A portion of your role will include running experiments to discover solutions. You’ll need to be excited about continuous learning and maintaining a working understanding of AI infrastructure concepts relevant to design, including our AI Assistant (Toast IQ), platform tool use, Model Context Protocol (MCP), and agent orchestration patterns.
• Pro-research: You have the ability and desire to conduct and coordinate user research and usability testing to inform design decisions. You also use data, analytics and conversation history to dig in, find opportunities and solve problems for our customers.
• Collaboration: Strong communication skills and ability to work effectively in cross-functional teams, including product managers, engineers, and other stakeholders to define design requirements and align on goals.

Special Sauce* (Nonessential Skills/Nice to Haves)

• Restaurant Passion: First hand experience and enthusiasm for the restaurant industry and designing impactful solutions for its unique challenges is something we value highly
• Past Experiences: Experience and passion for designing at the very edge of technology for modern customer support experiences (AI chat bots, agent tooling, voice AI experiences etc) is a HUGE plus. 
• Fluency with tools: Any experience working AI tools for design, research, etc

About You

You are a dynamic leader with proven impact in previous roles who is ready and willing to take on new challenges! You’re excited to join the remotely distributed group of product designers, user researchers, design ops leaders, and product managers that compose the Toast Design team. You embody the tenets that drive Toast’s Design practice: 

1. You have a founder’s mentality and exhibit ownership of outcomes over outputs. You own the quality and outcomes associated with full end to end experiences.
2. You lift others up and recognize you don’t have to be a manager to engage and exhibit true leadership. You find formal ways to utilize your personal skill set to uplevel those around you.
3. You drive action through influence and appreciate that building trusting and productive relationships with those around you is integral to driving action. You build strong relationships to enact influence throughout the entirety of the area of the business you work within.
4. You build strong perspectives and guide yourself and your teams to make good decisions quickly and often. You collaboratively make well informed decisions with large scale impact across the area of the business you work within.
5. You raise the bar and commit to continually improving the technical skills relevant to your role. You find large scale, creative methods to continually build your skill set.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

#LI-Remote

Responsibilities

We're looking for a Product Designer to join our Design team and help shape how users interact with Workato's platform across multiple product areas.

Workato sits at the intersection of powerful automation capabilities and approachable design. You'll work on features spanning builder experiences, platform capabilities, data orchestration, and API management—areas where users are solving real business problems through automation. Your job is to translate that technical depth into clarity, helping both technical and non-technical users build sophisticated automations with confidence.

You'll partner with product managers, engineers, researchers, and other designers across various product areas. We're looking for someone who's energized by technical complexity, comfortable navigating unfamiliar domains, and excited to make powerful tools feel simple.

This is not a pixel-pushing role. We're looking for someone who thinks deeply about how things work, asks good questions, and sweats the details that make an experience feel seamless.

• Own design end-to-end for features across multiple product areas—from early concept exploration to detailed specs and implementation support.
• Design intuitive interfaces for technically complex workflows, making powerful capabilities feel approachable.
• Partner closely with product managers and engineers to define requirements, shape solutions, and ensure what ships matches the design vision.
• Create flows, wireframes, and high-fidelity mockups in Figma that communicate both the big picture and the interaction details.
• Collaborate with researchers to understand user needs and validate design decisions.
• Work with other designers to give and receive feedback, contributing to a culture of craft and continuous improvement.
• Incorporate AI-assisted capabilities into your features thoughtfully, helping users leverage automation intelligence where it adds value.

Requirements

Qualifications / Experience / Technical Skills

• 2+ years of experience designing digital products, ideally in enterprise SaaS, developer tools, or technically complex domains.
• A portfolio that shows how you've tackled complex problems—bonus points for work involving workflows, data pipelines, integrations, or technical configuration interfaces.
• Technical fluency—you're comfortable working on features that involve concepts like data transformations, API configurations, and automation logic. You don't need to code, but you should be able to get up to speed quickly on how systems connect and why users care.
• Strong interaction design instincts. You think in flows, states, and edge cases—not just screens.
• Experience working closely with engineers and understanding implementation constraints.
• Clear communication skills—you can articulate your design rationale and adapt based on feedback.
• Comfort with ambiguity. You can make progress even when requirements aren't fully defined.
• Proficiency in Figma for design and prototyping. Experience with tools like Framer, Cursor, or HTML/CSS prototyping is a plus.
• Familiarity with accessibility best practices (WCAG) is a plus.

For California & New York applicants, the pay for this role begins at $110,000.

To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

Job Req ID: 2328

Role overview

CarGurus is looking for a Senior User Experience Designer to lead the evolution of our design system to enable faster, more consistent product development across all products and platforms. Ultimately, you will empower our designers and engineers with a high-leverage single source of truth that multiplies output and streamlines the entire development lifecycle. You are the keeper of shared standards — the person who makes it easier for every designer and engineer to ship better work.

What you'll do

• Define, maintain, and evolve components, patterns, and interaction standards that serve the full product surface.
• Partner closely with Engineering on system implementation, architecture decisions, and handoff processes.
• Proactively identify gaps by monitoring how the system is used across products, and close those gaps before they become workarounds.
• Reduce redundant design and development work by standardizing the most common solutions.
• Support design and engineering teams in adopting the system effectively, through documentation, reviews, and direct collaboration.
• Govern the contribution process: how changes get proposed, reviewed, and approved.
• Maintain a healthy system backlog and triage incoming requests with clear prioritization.

What you'll bring

• 7+ years of experience in UX/product design, with at least 4 years focused on design systems
• Proven expertise working with Figma variables and component architecture, including how they map to coded token structures.
• Working knowledge of front-end fundamentals (HTML, CSS) 
• Experience dealing with accessibility standards (WCAG 2.1 AA) and how they inform component design and documentation.
• Strong systems thinking; you naturally see patterns, spot inconsistencies, and design for reuse.
• Demonstrated experience building and scaling a design system, ideally at a product company with multiple teams.
• Ability to balance consistency with flexibility; you know when to standardize and when to leave room for product judgment.
• Comfort working closely with Engineering, including familiarity with how design tokens, component libraries, and handoff tooling work in practice.
• AI-first mindset by proactively integrating LLMs and automation into the design system workflow to reduce manual friction, while maintaining a critical eye for quality and system integrity
• Clear communicator and cross-team influencer — you can get alignment from designers, engineers, and PMs without authority.
• Detail-oriented and reliable; teams depend on the system being accurate and well-documented.
• Comfortable in a governance role: setting standards, running reviews, and saying no when the system integrity is at stake.

Nice to haves

• Hands-on experience with design token pipelines and tooling (e.g., Style Dictionary, Theo, or equivalent).
• Certification in IAAP/WAAS is a distinct advantage.
• Experience with component library tooling, including writing or reviewing component documentation at the code layer.
• Familiarity with version control (Git) and how design system changes move through a development workflow.
  
  

Senior Digital Designer, Digital + Brand
US-based, remote position

Real Chemistry is looking for a Senior Designer, Digital & Brand who knows great design isn’t just about making things look good. It’s about creating work with clarity. This role is for a designer who obsesses over the details and keeps asking “what if?”

Your mission:

Help us create work that people remember.

We’re looking for a Senior Designer, Digital + Brand who knows great design isn’t just about making things look good. It’s
about creating work with clarity. This role is for a designer who obsesses over the details, keeps asking “what if?” and can
move fluidly between digital experiences and brand expression.

Your mission is to create standout digital work that connects with people — all in service of making the world a little
healthier.

Who you are:

You’re design-obsessed and deeply invested in craft. You live and breathe creativity and care about quality. You have a
strong foundation and know the essentials inside and out: hierarchy, pacing, scale, composition and typography. You
understand how to use grids and when to break them. And more than shaping how something looks, you think about how
people move through the experience, engage with it and respond to it.

You also know how to translate brand ideas across formats. You’re comfortable developing visual identities, extending
brand systems and designing polished print materials with the same level of rigor you bring to digital work. You
understand that the best designers don’t think in channels — they think in systems, stories and how a brand shows up
consistently everywhere.

You bring your own ideas to the table, but you also take direction well and use feedback to make the work better.

And yes, your biggest weakness might be that you won’t stop until it’s right.

What you’ll do:

• Bring ideas to life through strong visual thinking, storytelling and execution across digital and brand
touchpoints.
• Design campaign websites, microsites and landing pages that are visually compelling and designed to perform.
• Develop and extend brand identities across campaign and corporate expressions.
• Design with user behavior in mind by thinking through how people engage.
• Think beyond the static layout, you’ll design for responsive behavior across desktop, tablet, and mobile.
• Create page layouts and content systems that guide users through a clear story.
• Translate strategic and verbal ideas into ownable visual territories, identity directions and design frameworks.
• Create flexible visual systems that maintain consistency across web, social, print and experiential applications.
• Contribute to design concepting and development, not just execution.
• Collaborate closely with writers, strategists, UX partners, developers and creative leads.
• Stay immersed in design, branding, digital and AI trends.
• Be a student of the craft: experiment with it, master it, enjoy it and help protect it.

Qualifications:

• A compelling portfolio highlighting expertise in digital design, branding, typography and foundational design
principles across both screen and print.
• 5+ years of experience in digital, brand or integrated design roles.
• Strong experience designing websites, landing pages and responsive digital experiences.
• Experience developing brand identities, extending visual systems and applying them across a range of
touchpoints.
• Understanding of digital best practices, including accessibility, responsive behavior and build feasibility.
• Expertise in design software (Adobe Creative Suite, Figma, etc.) and familiarity with AI design tools.
• Strong communication skills and the ability to clearly present design thinking and rationale.
• Comfortable collaborating with developers and speaking build language.
• Working knowledge of HTML and CSS, with the ability to design in a way that is informed by real-world web
behavior and constraints.
• Strong communication skills and the ability to clearly present design thinking and rationale.
• Experience creating prototypes.
• Bonus: Experience in agency environments.

Pay Range: $95,000-$120,000
This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Role Description and Mission:

As an Instructional Designer on the Corporate Learning & Development team, you will champion the creation of innovative, engaging, and high-impact learning solutions that drive Agero’s business strategy forward. You’ll serve as a strategic partner to our L&D team, People Business Partners, and business leaders – translating organizational goals into immersive learning experiences.

Your focus will be on shaping non-technical skills and behaviors through modern, blended solutions across a variety of modalities (virtual instructor-led, self-directed, on-the-job, etc.). This role offers high visibility across all levels of the organization, giving you the platform to combine instructional expertise and strategic program management with emerging technologies – including AI – to build next-generation solutions.

Key Outcomes: 

• Design and launch end-to-end learning experiences for an enterprise audience, partnering with stakeholders on the People team and SMEs throughout the business.
• Develop a variety of learning offerings: eLearnings, in-person and virtual instructor-led workshops, videos, AI-enabled practice scenarios, and other on-demand resources.
• Leverage AI tools to create personalized learning experiences, accelerate development, and enhance learner engagement.
• Enable seamless learning in the flow of work via leading edge program design, AI-enabled resources (i.e. NotebookLM), and creative integrations (i.e. Slack, LMS, project management tools).
• Be a creative asset for the L&D team, contributing design expertise to new and existing L&D programs and assets.
• Work collaboratively with subject matter experts and key stakeholders to conduct needs analysis and develop learning objectives
• Use performance, engagement and other data sources to prioritize work and drive continuous improvements

Skills, Education and Experience:

Skills

• Excellent written and verbal communication skills. 
• Strong grasp of adult learning theory with knowledge of leading edge practices in organizational learning. 
• Proficient in the use of Google Workspace, Zoom, Slack, Canva, Camtasia or other video editing software, Articulate, and AI-powered course/content authoring tools.
• Demonstrated ability to apply UX/UI principles to create intuitive learner journeys. 
• Must be able to manage multiple creative workstreams simultaneously. 
• Strong visual storytelling and design skills; portfolio of relevant sample content required at application. 

Education

• Bachelor’s Degree
• Formal training in instructional design, adult learning theory, organizational development, or relevant specialized certifications as a plus.

Experience

• 5+ years of experience in a fast-paced technology or high-growth corporate environment with a proven track record of delivering high-impact learning programs.
• A diverse portfolio of high-production assets: eLearning, video, AI-enabled simulation, and instructor-led experiences.
• Demonstrated ability to design, build, launch, and scale learning opportunities.
• Experience measuring impact and iterating on programs based on data.
• Blended learning and on the job learning application is strongly preferred.
• Experience driving the adoption of new behaviors and tools across a distributed or hybrid workforce.

Hiring In:

• United States: Massachusetts, New Hampshire 

**This role requires being onsite in our Medford, MA HQ one day per week (Wednesdays). We offer free garage parking and are also accessible by the MBTA.

The anticipated closing date to submit applications for this role is April 27, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.

Role Description and Mission:

As a Learning Experience Designer on the Corporate Learning & Development team, you will champion the creation of innovative, engaging, and high-impact learning solutions that drive Agero’s business strategy forward. You’ll serve as a strategic partner to our L&D team, People Business Partners, and business leaders – translating organizational goals into immersive learning experiences.

Your focus will be on shaping non-technical skills and behaviors through modern, blended solutions across a variety of modalities (virtual instructor-led, self-directed, on-the-job, etc.). This role offers high visibility across all levels of the organization, giving you the platform to combine instructional expertise and strategic program management with emerging technologies – including AI – to build next-generation solutions.

Key Outcomes: 

• Design and launch end-to-end learning experiences for an enterprise audience, partnering with stakeholders on the People team and SMEs throughout the business.
• Develop a variety of learning offerings: eLearnings, in-person and virtual instructor-led workshops, videos, AI-enabled practice scenarios, and other on-demand resources.
• Leverage AI tools to create personalized learning experiences, accelerate development, and enhance learner engagement.
• Enable seamless learning in the flow of work via leading edge program design, AI-enabled resources (i.e. NotebookLM), and creative integrations (i.e. Slack, LMS, project management tools).
• Be a creative asset for the L&D team, contributing design expertise to new and existing L&D programs and assets.
• Work collaboratively with subject matter experts and key stakeholders to conduct needs analysis and develop learning objectives
• Use performance, engagement and other data sources to prioritize work and drive continuous improvements

Skills, Education and Experience:

Skills

• Excellent written and verbal communication skills. 
• Strong grasp of adult learning theory with knowledge of leading edge practices in organizational learning. 
• Proficient in the use of Google Workspace, Zoom, Slack, Canva, Camtasia or other video editing software, Articulate, and AI-powered course/content authoring tools.
• Demonstrated ability to apply UX/UI principles to create intuitive learner journeys. 
• Must be able to manage multiple creative workstreams simultaneously. 
• Strong visual storytelling and design skills; portfolio of relevant sample content required at application. 

Education

• Bachelor’s Degree
• Formal training in instructional design, adult learning theory, organizational development, or relevant specialized certifications as a plus.

Experience

• 5+ years of experience in a fast-paced technology or high-growth corporate environment with a proven track record of delivering high-impact learning programs.
• A diverse portfolio of high-production assets: eLearning, video, AI-enabled simulation, and instructor-led experiences.
• Demonstrated ability to design, build, launch, and scale learning opportunities.
• Experience measuring impact and iterating on programs based on data.
• Blended learning and on the job learning application is strongly preferred.
• Experience driving the adoption of new behaviors and tools across a distributed or hybrid workforce.

Hiring In:

• United States: Massachusetts, New Hampshire 

**This role requires being onsite in our Medford, MA HQ one day per week (Wednesdays). We offer free garage parking and are also accessible by the MBTA.

The anticipated closing date to submit applications for this role is April 27, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.