About Us

Priority Deadline: February 16th, 2026 (Applications will still be accepted after this date)

College Track is a comprehensive college completion program. Our students benefit from a 10‑year integrated program that helps them overcome obstacles on the path to a bachelor’s degree and a meaningful career. We offer academic, financial, and personalized support over 10 years to help students persist through college and graduate.

What began in 1997 with 25 students in East Palo Alto has grown into a national movement of more than 5,400 scholars and alumni who are driving change in their families, campuses, workplaces, and communities. Today, we operate 13 centers rooted in communities across California, Colorado, Louisiana, and the D.C. Metro Area, with our newest site opening in Baltimore, thanks to a bold partnership with the Baltimore Ravens, M&T Bank, and Baltimore City Public Schools. To learn more, please visit www.collegetrack.org. 

Our Impact

Our scholars are leaders on more than 300 college campuses nationwide, including at partner institutions like Middlebury College, Tulane University, Bowie State University, and the University of Maryland, Baltimore County. They graduate at rates that are three times the national average for first-generation students, proving what’s possible when talent meets opportunity. One year after college, 80 percent of our alumni are employed, and by age 30, they earn an average of $89,823—outpacing the national median and demonstrating the long-term economic mobility a bachelor’s degree unlocks.

These outcomes are the result of a deliberate approach that supports scholars to minimize student debt, secure paid internships, and reduce the need to work excessive hours while in school—ensuring they can focus on learning, leadership, and personal growth. By preparing our scholars to capture the full value of their degree, we position them to thrive in the 21st-century economy and lead lives of opportunity, choice, purpose, and power.

Our Values

At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. 

• COMMITMENT: With every choice and every decision, we center the 10-year promise. 
• PASSION: It is the fire that drives us, and we’re in it for the long haul.
• JOY: Energized by the hopes, ambitions, and growth of our scholars, we celebrate the impact of our community.
• AUTHENTICITY: What each brings to the table contributes to deep and trusting relationships.
• EXCELLENCE: Every day is better than the last, we’re always learning, always progressing, always evolving.

Position Overview 

The College Counselor & Advisor plays a central role in delivering on College Track’s 10-Year Promise by supporting scholars to navigate their postsecondary journeys with clarity, confidence, and purpose. This cross-functional role merges leadership development and college counseling into one position, responsible for both group facilitation and personalized advising. Reporting to the College Counseling Director, the College Counselor & Advisor works in close partnership with the Academic Advisor to co-lead the development and implementation of each scholar’s Consolidated Education Plan (CEP); a dynamic, multi-year roadmap that integrates academic progress, social-emotional growth, and postsecondary goals. 

The College Counselor & Advisor facilitates College Track’s LEAD curriculum and college readiness programming, helping scholars explore their purpose, develop leadership skills, and complete critical college access milestones. They also provide individualized college advising to a caseload of scholars, guiding them through the complex process of preparing for, applying to, and enrolling in and matriculating to college and a commitment to co-creating an integrated, scholar-centered experience in partnership with site teams and families. 

Primary Responsibilities 

LEAD Curriculum Facilitation and Individual Scholar Counseling 

o Deliver dynamic workshops and experiences across the five LEAD pillars: College Preparation, Career & Purpose, Social-Emotional Wellness, Academic Skills, and Financial Literacy. 

o Facilitate age-appropriate college access and leadership development content in group settings, integrating culturally responsive and trauma-informed practices. 

o Engage in ongoing intellectual preparation to adapt LEAD and college-readiness content to meet diverse scholar needs and contexts. 

o Leverage feedback and data to iterate and improve session delivery. 

o Provide 1:1 college counseling and case management for a caseload of scholars, supporting them through all aspects of the college access process, including application planning, financial aid, college fit and match, and enrollment decision-making. 

o Ensure scholars complete all required college milestones, including college visits, SAT/ACT, FAFSA/alternative site-based financial aid, personal statements, scholarship applications, and final college decisions. 

o Track and report on college readiness indicators to inform supports and interventions. 

o Maintain accurate records in College Track’s data systems to ensure timely, data-driven advising. 

• Cross-Functional Collaboration

o Partner with Academic Advisors, College Thrive team members, and other staff to ensure seamless phase transitions and holistic support. 

o Collaborate with school counselors, teachers, and community-based partners to build a coordinated network of support around each scholar. 

o Implement College Track’s national college and university partnerships strategy with fidelity under the direction of the College Counseling and Partnerships Strategy team 

o Partner with the College Access, Success, and Partnerships team to analyze matriculation and post-secondary scholar data in support of continuous improvement of our college counseling strategies 

o Collaborate with colleagues and instructional leaders to continuously improve curriculum implementation through reflective practice, peer feedback, and shared planning. 

• Consolidated Education Plan (CEP) Co-Ownership 

o Co-develop and maintain the CEP alongside the Academic Advisor, ensuring it reflects each scholar’s evolving academic, social-emotional, and postsecondary goals. 

o Support scholars in identifying their purpose, strengths, and support needs, both in school and in life, and integrate these into their CEP planning. 

o Coordinate regularly with Academic Advisors to align on scholar supports, college readiness benchmarks, and transition planning from high school into the College Thrive phase. 

o Facilitate structured scholar reflection and check-ins using the CEP as a tool for ongoing development. 

• Scholar Engagement and Development 

o Build strong, trusting relationships with scholars and families that foster identity, agency, and high expectations. 

• Other duties as assigned

Qualifications - First and foremost, the College Counselor & Advisor will be a fierce advocate for College Track’s mission to equip scholars confronting systemic barriers to earn a bachelor’s degree in pursuit of a life of opportunity, choice, purpose, and power. Additionally, candidates bring with them the following skills, experience, and knowledge: 

• Minimum 4-year college degree required; advanced degree or college counseling certification preferred. 
• Minimum 3–5 years of experience in college access, youth development, school counseling, or a related field; direct experience working with first-generation college-bound students preferred. 

• Proven success delivering college readiness advising, including FAFSA completion, financial aid literacy, personal statement coaching, and enrollment decision-making. 
• Strong facilitation and curriculum delivery skills with experience leading group-based workshops, particularly with high school youth. 
• Demonstrated ability to analyze scholar data (e.g., GPA, college access milestones, workshop attendance) to guide individualized and group advising. 
• Deep understanding of social-emotional development. 
• Willingness to work occasional evenings and weekends aligned to key program milestones (e.g., FAFSA nights, college decision events). 
• Physical Requirements: alternating between sedentary work that primarily involves sitting, standing, typing on a keyboard, manipulating a mouse to use a computer's operating system/internet, and more active work such as moving around an office environment, communicating with scholars/stakeholders, (conveying and receiving information), classroom management, far visual acuity, near visual acuity lifting/carrying/moving objects (20 pounds). 

Compensation and Benefits 

This position is full-time, hourly, with a full compensation range of $54,000.00 - $65,000.00 with the exact compensation depending on experience. All offers are dependent upon experience. However, as someone new to the role, you can expect an offer between $56,750.00 - $59,499.00 to ensure internal equity while leaving room for salary growth during your time in the position. 

College Track provides access to extensive benefits centered around three core areas of wellness: health care, work-life balance, and financial security. We believe time off is essential to success and provide up to 23 discretionary time off days (Sick and Vacation) in addition to 23 paid office closures and holidays in your first year of employment. Learn more about benefits here (bit.ly/JpBs22). 

What Else You Should Know 

This role is in-person Monday-Friday, 11am-7pm at our Baltimore Site.

While we hire great people from a wide variety of backgrounds, we especially encourage applicants who identify as first-generation college graduates to apply for open opportunities on staff. 

College Track is an equal-opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate based on race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

#LI-AT1

About Us

Per Scholas is seeking an IT Support instructor to become a member of our  Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO 

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. 

WHAT YOU’LL BRING TO US

Instructional Skill Sets

• 1-3 years of teaching or training experience 
• Strong technical background; able to grasp and convey highly technical subject matter
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills

Required Skill Sets 

• Proficient understanding of IT support fundamentals, including hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, MacOS, and Linux.
• Experience in troubleshooting common IT issues, including software installations, network configurations, and hardware malfunctions.
• Knowledge of IT security protocols and best practices.
• Ability to work with diverse IT tools and software like helpdesk ticketing systems, remote desktop tools, and hardware diagnostic utilities.
• Understanding of cloud computing platforms and services.
• Experience with mobile device management and troubleshooting.
• Familiarity with virtualization technologies.
• Knowledge of IT support and best practices and service level agreements (SLAs).
• Ability to stay updated with the rapidly evolving tech landscape.
• Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements.

Preferred Skill Sets 

• Experience in diagnosing, repairing, and maintaining various computer hardware, including desktops, laptops, and peripheral devices.
• Ability to install, configure, and troubleshoot operating systems like Windows, Linux, and macOS, including knowledge of file systems, drivers, and system optimization.
• Experience in setting up and managing both wired and wireless networks, with a deep understanding of IP addressing, subnets, routing, and network troubleshooting tools.
• Experience in configuring, troubleshooting, and securing mobile devices across various platforms, including Android and iOS.
• Experience in setting up and managing Windows Server environments and roles such as Active Directory, DHCP, and DNS.
• Experience in designing and implementing Group Policy to manage user environments, system settings, and software installations across an organization.
• Experience in understanding and managing server storage solutions, including RAID configurations and different disk types.
• Experience in implementing backup strategies on Windows Server and restoring data or system states when necessary.

Professional Qualifications 

• Bachelor's degree (or equivalent practical/industry experience). 
• Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities. 
• Excellent written communication, presentation, and customer service skills.
• Solid understanding of business needs.
• Strong evaluation and data management skills.
• Prior knowledge or background in IT (if minimal, a desire and willingness to learn what’s needed) and a passion for technology is a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• Relevant industry certifications, such as CompTIA A+ (1200 Series) , Network+, or others.
• At least three years of experience in an IT support role.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are a life-long learner.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and learn new tools quickly. 
• You are detail-oriented, with exceptional organizational management skills.
• You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds.
• You are adept at managing your time and balancing multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Compensation 

For this role specifically, we are targeting a salary range of $60,000 - $65,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

LI#- Onsite 

About the Role

We are seeking a hardworking, driven individual with superb energy, passion and experience driving new business acquisition in the municipalities of 250k+ populace. This person will join a growing Public Sector Field Sales team and will cover Virginia/DC/Maryland region. The Enterprise Account Executive will play an integral role in developing the territory and will focus on formulating and executing a sales strategy within an assigned territory, resulting in new customer acquisition and revenue growth.

With Verkada’s consistent year over year growth, now is the perfect time to join the sales team. This is an outstanding career option for an enthusiastic sales professional looking to further their career in a fast paced dynamic environment while also being part of a rapidly growing start-up.

This position reports to the Regional Sales Director (Enterprise, South Central - SLED).

What You'll Do

• Develop and Implement a comprehensive territory plan
• Manage the entire sales process to ensure delivery against key performance metrics and quota, with a strong emphasis on net new business sales. This includes prospecting and outreach to new SLED business opportunities providing product demos, product trials, and strategic negotiations with customers and channel partners
• Meet or exceed individual targets and contribute to the overall team and company success. Proven ability to proactively penetrate new, untapped markets with greenfield accounts and achieve a quarterly quota of at least 1 qualified net new logo
• Initiate and manage expansion discussions to drive customer retention. This includes identifying customers’ goals and requirements, including budgetary constraints and key decision makers
• Devise a comprehensive customer acquisition strategy and partner with Verkada’s channel partner sales organization to establish channel partner initiatives that result in a minimum of 5 deal registrations each quarter
• Drive business growth and enhance market presence through a combination of customer engagements, marketing campaigns, executive briefings, industry conferences, events and market sector knowledge/intelligence 
• Gain an in-depth and detailed understanding of Verkada’s business and products to confidently sell to states, cities, counties, education agencies and special districts within your territory
• Create effective presentations and proposals; create urgency to drive deal closure, negotiate pricing and contractual agreements
• Provide account analysis, quarterly business reviews, and accurate revenue forecasts
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration

What You Bring

• 5-10+ years of quota-carrying software/hardware technology or channel sales with focus on building a greenfield territory and landing new business; 2+ years selling technical solutions or products to the Public Sector (SLED, Local Government, Municipalities) is a plus
• Proven track record of success in a sales-driven organization selling a highly complex technical solution (with the awards and references to prove it) 
• Willingness to have a strong field presence multiple days per week; Must live in territory & willingness to travel up to 50% 
• Possess a hunter sales mentality with a strong desire to be successful, and have a proven track record of prospecting, closing new logos, and landing major accounts against incumbents 
• Customer-focused with extensive experience developing customer relationships within SLED accounts. This includes relationships with Government Agencies, Higher Education Institutions, Solutions Partners, and Resellers 
• Experience managing longer, complex sales cycles This includes navigating the complexity of multiple buying stakeholders and the nuances of government and education buying 
• Experience collaborating with an internal channel partner team to sell through and with channel partners is a plus
• Relevant software or hardware industry experience in any of the following domains; security software or hardware, computer networking and “how the internet works”, subscription, SaaS, or Cloud software is a plus
• Strong knowledge and execution of MEDDIC is highly preferred
• Self-motivated, tenacious, confident, with a willingness to engage in prospecting to maintain individual funnels as expected 
• Intellectually curious High IQ, EQ and self-awareness
• Excellent communication skills (verbal and written) with peers, customers, and partners
• Thrive working in a fast paced dynamic environment with a strong sense of urgency
• BS/BA degree strongly preferred

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc

Your Role:
Tenable is seeking a talented and dynamic product marketing professional to help extend the company’s leadership in artificial intelligence.  This role will be responsible for driving the evangelization of our innovations in exposure management and artificial intelligence to the market and industry analysts.
Tenable® is the exposure management company, exposing and closing the cybersecurity gaps that erode business value, reputation and trust. The company’s AI-powered exposure management platform radically unifies security visibility, insight and action across the attack surface, equipping modern organizations to protect against attacks from IT infrastructure to cloud environments to critical infrastructure and everywhere in between. By protecting enterprises from security exposure, Tenable reduces business risk for more than 40,000 customers around the globe.
In this cross-functional role, you will draw on your creativity and marketing expertise to bolster Tenable’s voice in artificial intelligence and exposure management across our portfolio. You will analyze customer needs, market trends, and competitor strategies to develop market insight, influence our product roadmap, create messaging, and develop content that leverages modern and immersive marketing mediums. You will lead engagement with exposure management, vulnerability management, and artificial intelligence industry analysts. You will also contribute to press relations, guide demand generation, and deliver enablement programs. Collaborating with sales, marketing, sales enablement, product management, and executive management, you will play an active role in shaping Tenable’s products, marketing campaigns, and go-to-market strategy. This is an exciting opportunity for a marketing professional with strong leadership potential to make an impact in one of the financially strongest and fastest-growing cybersecurity companies.

Your Opportunity:

• Bolster Tenable’s Artificial Intelligence narrative and lead the evangelization of Tenable’s newest and most strategic capabilities
• Communicate your message through novel and immersive marketing mediums 
• Engage with industry analysts as the face of Tenable’s innovative achievements
• Identify and deliver thought leadership leveraging Tenable Research insights to drive brand awareness and demand generation
• Lead new product and solution launches
• Actively participate in public relations initiatives
• Participate in webcasts, podcasts, events, and other demand-generation activities
• Guide and contribute to sales and partner enablement
• This position is US-based only

What You'll Need:

• Location requirement: Able to work in a hybrid/on-site capacity at our offices in Columbia MD or Boston MA
• Bachelor’s degree or equivalent work experience 
• 8+ years of high-tech product marketing or similar experience
• Knowledge of the cybersecurity marketplace and its unique requirements
• Ability to demonstrate proficiency with the commercially available AI LLMs that have become the market standards 
• Exceptional public speaking abilities with a portfolio of prior speaking engagements
• Experience engaging with industry analysts at Gartner, Forrester, and IDC
• A proven track record of creating compelling marketing content that employs immersive mediums such as interactive demonstrations and videos 
• Excellent written and oral communication skills, with the ability to craft messages both technical and executive audiences
• Demonstrated ability to collaborate effectively with globally distributed teams 
• Proven ability to blend strategic thinking with creative execution
• A proactive mindset with excellent organizational skills and attention to detail
• Ability to thrive in fast-paced, collaborative environments where change is the norm and the bar for quality is set high
• Your inherent drive and self-starter attitude motivate you to achieve dramatic success
• Experience partnering with fast-paced, research-based teams
• Ability to travel (primarily domestic) up to 10% of the time.
• May perform other duties and responsibilities that management may deem necessary from time to time

And Ideally:

• Experience shaping messaging around AI solutions or features preferred

#LI-MM1

ROLE & RESPONSIBILITIES: 

• Support CMS Hub initiatives focused on technical problem-solving, innovation, and modernization.
• Assist in identifying technical challenges, system gaps, process inefficiencies, and improvement opportunities.
• Analyze technical or operational issues and help develop practical solution recommendations.
• Support research related to digital tools, data systems, automation, cybersecurity, cloud, AI, or emerging technologies.
• Contribute to technical documentation, workflow analysis, testing support, and issue tracking.
• Assist with data review, trend identification, and preparation of technical findings.
• Collaborate with team members to explore solutions that improve efficiency, reliability, usability, and service delivery.

REQUIRED EXPERIENCE: 

• Strong interest in technology, data, systems, healthcare technology, or digital transformation.
• Ability to analyze problems, organize information, and communicate findings clearly.
• Basic experience with Microsoft Excel, PowerPoint, Word, Teams, or similar tools.
• Ability to learn new systems, tools, and technical concepts quickly.
• Strong attention to detail, critical thinking, and problem-solving skills.
• Ability to work collaboratively and complete assigned technical or analytical tasks.

PREFERRED EXPERIENCE: 

• Academic, internship, volunteer, or project-based exposure to IT, data analytics, software development, cybersecurity, cloud, AI, automation, or systems analysis.
• Familiarity with tools or concepts such as SQL, Python, Power BI, Tableau, Jira, GitHub, APIs, databases, Agile, testing, or technical documentation.
• Exposure to healthcare technology, federal programs, public-sector systems, or process improvement.
• Experience reviewing data, identifying patterns, preparing summaries, or supporting technical recommendations.
• Interest in applying technology to improve healthcare operations and public service delivery.

EDUCATION & CERTIFICATIONS:

• Currently enrolled in, or recently graduated from, an accredited high school, associate’s, bachelor’s, or graduate-level program.
• Preferred fields of study include Computer Science, Information Technology, Data Science, Cybersecurity, Engineering, Health Informatics, Public Health, Business Analytics, Mathematics, Statistics, or related fields.
• No specific certifications required.
• Relevant coursework, bootcamps, technical training, or certifications in data analytics, cloud computing, cybersecurity, Agile, AI, or programming are beneficial.

As the Cybersecurity Analyst Tier 3, you are responsible for overseeing and managing the daily activities of the Security Operations Center for our federal customer. Your role involves helping to lead a team of security analysts and engineers who monitor, detect, analyze, and respond to security incidents and threats in an organization's IT environment. As a Cybersecurity Analyst T3, you play a critical role in safeguarding the organization's assets, data, and reputation from cyber threats. Leadership skills, technical expertise, and a deep understanding of cybersecurity concepts are essential for success in this role. The physical worksite for this position is located in Rockville, MD.  This position requires that ability to obtain and retain a public trust level security clearance. An active CISSP, CISM, or CISA is required for consideration for this position.  US Citizenship is required for this role.

Role and Responsibilities

• Team Management: You are managing highly complex cybersecurity issue resolution while training and mentoring Tier 1 and Tier 2 Analysts. This involves hiring, training, and mentoring security analysts, engineers, and other team members. You will help ensure that each team member understands their roles, responsibilities, and goals within the SOC.
• Effectively communicate information to stakeholders of all levels.
• Incident Response: Coordinating the response to security incidents is a crucial aspect of your role. When a security incident occurs, you will help guide the team in analyzing and containing the threat, mitigating the impact, and initiating recovery procedures.
• Security Monitoring and Detection: Overseeing the continuous monitoring of security events and alerts to identify potential security breaches or threats. This includes analyzing logs, network traffic, and security tools to detect anomalous behavior and suspicious activities.
• Threat Intelligence: Keeping abreast of the latest security threats, vulnerabilities, and attack techniques is essential. You will be responsible for integrating threat intelligence into your SOC's processes and ensuring the team is well-informed about emerging risks.
• Incident Analysis and Reporting: The Tier 3 team will investigate and analyze security incidents to understand their root cause and potential impact. You will generate incident reports for both technical and non-technical stakeholders, including management and relevant authorities.
• Security Tooling and Technology: Evaluating and implementing security technologies, such as SIEM (Security Information and Event Management) systems, intrusion detection/prevention systems, and other security tools that enhance the SOC's capabilities.
• Process Improvement: Continuously improving SOC procedures, workflows, and playbooks to streamline incident response and enhance overall security operations.
• Collaboration: Working closely with other teams in the organization, such as IT, network operations, compliance, and legal, to ensure effective communication and coordination during security incidents.
• Compliance and Regulations: Ensuring that the SOC operates in compliance with relevant security standards, regulations, and policies.
• Training and Awareness: Conducting regular security awareness training for employees to enhance the overall security posture of the organization.

Qualifications:

• 5+ years of experience within a cybersecurity environment; including 3+ years of experience in a cybersecurity SOC leadership role is required.
• Bachelor’s degree in computer science, or a related field; or 5+ years of commensurate work experience in lieu of a degree.
• Endpoint and network security experience required.
• Experience in a security operations center, or similar environment, and identifying indications of compromise or attack and responding to incidents.
• Robust certification credentials such as: CISSP, CISM, CISA, required, additional certifications such as Network+, CEH, SANS FOR578: Cyber Threat Intelligence, SANS FOR508: Advanced Incident Response, Threat Hunting, and Digital Forensics, Splunk Core Certified Advanced Power User, Splunk Administrator, and Splunk SOAR administrator are preferred.
• Knowledge of MITRA attached framework.
• Vulnerability/cyber incident management framework
• Experience in SOC Tier 3, mentoring a team of cybersecurity professionals.
• Experience with digital forensics and process
• Knowledge of Splunk, Crowdstrike, tenable, forescout, Xscalar, BigFix, MS360, Encase, Fireeye, Cortex SOAR XDR, Prisma

Preferred Skills and Experience:

• IDS, IPS, EDR, ATP, Malware defenses and monitoring experience.
• Threat hunting experience preferred.
• Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
• Working knowledge of incident response procedures.
• Experience with SQL query construction preferred.
• Experience administering and supporting Windows OS (both workstations and server) and one of the following: Apple or Linux-based operating systems.
• Fundamental understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc.
• Strong understanding of Windows event log analysis
• Experience with enterprise information security data management - SIEM experience a plus.
• Programming and scripting skills a plus.
• Excellent troubleshooting and analytical thinking skills
• Strong documentation and communication skills
• Advanced Cyber Security certifications preferred but not required.
• Excellent customer service skills

Compensation: The salary range for this position is $130,000 to $140,000 per year based and is based on experience and certifications levels.

Benefits: Health, dental, and vision insurance; 401(k) with employer match; paid time off; professional development opportunities.

#LI-OnSite

About Us

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Baltimore, MD area
• Willingness to travel extensively around the Baltimore, MD area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

Responsibilities

• Develop and execute a territory-level go-to-market strategy focused on growing our SUD program
• Build deep, trust-based relationships with higher and lower level of care SUD referral partners
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Collect and synthesize partner feedback to refine messaging, positioning, and execution.
• Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
• Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
• Represent Charlie Health in both community settings as well as  industry events, conferences, and educational sessions to promote awareness of our SUD program
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Requirements

• Must be based in the Baltimore, MD area
• Willingness to travel extensively around the Baltimore, MD area
• 4+ years of proven sales or business development experience
• Experience in healthcare or behavioral health outreach preferred
• Familiarity with the SUD treatment ecosystem and community ties preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped target performance-based bonus with overall expected compensation will be between $94,000 and $114,000. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

About the Role

This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open and win in new markets. As a Regional Director, it will be your responsibility to manage a state-wide or multi-state region, supporting the Directors and Managers that represent Charlie Health in the region. You'll work hand-in-hand with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for hundreds of at-risk youth. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health’s programs.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

• Support new admissions goals; this role will be responsible for the team’s overall performance which may include carrying a book subject to current team size and growth
• Manage and lead a team of Outreach Directors and Managers in a specific region, ensuring that regional performance goals are met or exceeded
• Measure and own KPIs across your region, reporting upwards on a monthly basis
• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• 6-10+ years of business development experience, including 2-3+ years of experience in sales leadership
• Experience in healthcare is a plus
• Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies
• Work authorized in the United States and native or bilingual English proficiency
• Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting
• Experience managing, coaching, and motivating a business development team
• Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs
• Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style
• Ability to energize, communicate, and build rapport at all levels within an organization
• Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners
• Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Expert in advising, presenting to, and persuading senior corporate personnel

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $125,000 and $165,000  per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. 

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Pennsylvania, Maryland, Delaware, Southern New Jersey, West Virginia
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Baltimore County, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in College Park, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Frederick, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Montgomery County, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 2-3 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Prince George's County, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 2-3 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Prince George's County, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 2-3 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Montgomery County, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 2-3 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Frederick, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in College Park, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Baltimore County, MD
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Pennsylvania, Maryland, Delaware, Southern New Jersey, West Virginia
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

About the Role

Charlie Health is looking for a dynamic individual to serve as Clinical Admissions Therapist. The Clinical Admissions Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs.

We’re a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply.

Responsibilities

• Demonstrate personable and competent communication skills to develop rapport with clients and referral sources
• Present programming information in a thorough and supportive manner to help clients gain access to care
• Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns 
• Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care 
• Construct provisional mental health diagnoses utilizing DSM-V criteria 
• Document client information in accordance with regulatory standards using electronic medical record  
• Assign treatment team members and group schedules while informing staff of new admissions
• Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake  
• Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission
• Looking to cover the following shifts to meet the schedules and needs of our clients:
  • Mornings and Afternoons - Must be available 11am - 7pm MT
  • Afternoons and Evenings - Must be available 12pm - 8pm MT
  • Weekends encouraged
  • Will consider alternative availability on individual basis
• Work authorized in the United States and native or bilingual English proficiency
• Strong communication and interpersonal skills
• Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services
• Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of care

Requirements

• Experience working with a wide range of ages, including children, teens, young adults, and adults preferred
• Experience completing behavioral health assessments and admissions preferred
• Independent licensure in a mental health field required
• An independent license is preferred, but we’re happy to work with associate-level clinicians who are eager to grow and work toward full licensure.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis

The expected base pay for this role will be between $60,000 and $75,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.#li-remote #CharlieHealthisHiring

Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health.

MUST HOLD AN INDEPENDENT OR ASSOCIATE LICENSURE IN MARYLAND

Licenses Accepted: LMSW, LGPC, LGMFT, LCSW-C, LCPC, LCMFT

Work Type: 100% Remote (W-2)

At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care.

We also believe clinicians deserve an exceptional compensation and benefits package.

Compensation

• Full-Time Salary: $80,000-$90,000
• Part-Time Rate: $54-$66/hour
• Signing Bonuses!

Benefits

• 401(k) with matching
• Medical, dental, and vision insurance
• Wellness stipend
• Free online CEUs
• Malpractice liability insurance
• PTO (vacation, sick time, select federal holidays)
• Reimbursement for new license applications
• Opportunity for cross-licensure sponsorship (if eligible)
• Transparent scheduling- know your schedule ahead of time
• Dedicated operational, HR, and IT support
• Complimentary yoga sessions
• 24/7 Employee Assistance Program

The Provider Experience at Charlie Health:

• Flexibility: Work from home or anywhere. We are 100% remote!
• Consistency: We will make sure to keep your calendar as full as you want it to be. You can expect predictable weekly schedules and steady caseloads
• Support: Full-time Admissions & Assessment team so that our talented clinicians can focus on providing exceptional care to our clients.
• Collaboration: All clinicians participate in case discussions, allowing you to leverage the expertise of others to develop new skills and perspectives.
• Client Relationships: With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing.
• Free CEUs: Ongoing professional development

About the Role

Charlie Health is hiring a few exceptional Licensed Mental Health Therapists/Counselors to provide remote, telehealth services to our adolescent and young adult clients. We’re eager to work with forward-thinking mental health and substance use professionals to enhance our programming and provide the best possible care to our clients.

Provide telehealth services to adolescents and young adults in a virtual setting. Positions available as part-time or full-time W-2.

• Part-Time: Minimum 12 hours/week; flexible scheduling
• Full-Time: 40 hours/week; evening and Saturday availability required

About You

• Well versed and confident integrating multiple modalities (DBT, CBT, EMDR, MI certification a plus)
• Experienced with teens and young adults
• Passionate and skilled in group services
• Collaborative, creative, and engaging on video
• Available evenings to meet client needs
• Committed to self-care and addressing the rural mental health crisis

Qualifications

• Licensed or pre-licensed mental health clinician (all disciplines welcome)
• Master’s degree in mental health or related field
• Experience with youth/young adults highly preferred
• Availability between 12-40 hours/week depending on part-time or full-time W2
• Familiar with cloud-based tools (Gmail, Slack, Zoom, Dropbox), EMR, and outcomes software #LI-Remote

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all teens and young adults.

About the Role

This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open and win in new markets. As a Regional Director, it will be your responsibility to manage a state-wide or multi-state region, supporting the Directors and Managers that represent Charlie Health in the region. You'll work hand-in-hand with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for hundreds of at-risk youth. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health’s programs.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

• Support new admissions goals; this role will be responsible for the team’s overall performance which may include carrying a book subject to current team size and growth
• Manage and lead a team of Outreach Directors and Managers in a specific region, ensuring that regional performance goals are met or exceeded
• Measure and own KPIs across your region, reporting upwards on a monthly basis
• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• 6-10+ years of business development experience, including 2-3+ years of experience in sales leadership
• Experience in healthcare is a plus
• Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies
• Work authorized in the United States and native or bilingual English proficiency
• Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting
• Experience managing, coaching, and motivating a business development team
• Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs
• Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style
• Ability to energize, communicate, and build rapport at all levels within an organization
• Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners
• Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Expert in advising, presenting to, and persuading senior corporate personnel

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $125,000 and $165,000  per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. 

Our Federal sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer’s unique needs and clearly convey the value of the Datadog product. Whether you’re looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success.

We are searching for an experienced Federal, Civilian Sales Executive that has a real passion for technology and can deliver on bold revenue targets. As we continue to enter into bigger markets, and formalize our support for the Public Sector enterprise segment, this division within Datadog will blaze the path for organizational growth. This is a lucrative opportunity to break into new Civilian Agencies within a rich territory, as well work with accounts who are in a hybrid state and transitioning to the cloud.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Our SLED sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success.

We are searching for an experienced SLED Sales Executive that has a real passion for technology and can deliver on bold revenue targets. As we continue to enter into bigger markets, and formalize our support for the Public Sector enterprise segment, this division within Datadog will blaze the path for organizational growth. This is a lucrative opportunity to break into new State, Local, and Education accounts within a rich territory, as well work with accounts who are in a hybrid state and transitioning to the cloud. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large State, Local, and Education organizations while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large SLED enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of value drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 5+ years closing experience (mix of field selling within assigned SLED region)
• Someone with 2-3+ years of SLED/Gov sales experience
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large SLED organizations with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Our Enterprise Federal sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer’s unique needs and clearly convey the value of the Datadog product. Whether you’re looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success.

We are searching for an experienced Federal, Civilian Sales Executive that has a real passion for technology and can deliver on bold revenue targets. As we continue to enter into bigger markets, and formalize our support for the Public Sector enterprise segment, this division within Datadog will blaze the path for organizational growth. This is a lucrative opportunity to break into new Civilian Agencies within a rich territory, as well work with accounts who are in a hybrid state and transitioning to the cloud.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 3+ years closing experience (mix of field selling within mid-market and enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 70% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Our Enterprise Federal sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer’s unique needs and clearly convey the value of the Datadog product. Whether you’re looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success.

We are searching for an experienced Federal, Civilian Sales Executive that has a real passion for technology and can deliver on bold revenue targets. As we continue to enter into bigger markets, and formalize our support for the Public Sector enterprise segment, this division within Datadog will blaze the path for organizational growth. This is a lucrative opportunity to break into new Civilian Agencies within a rich territory, as well work with accounts who are in a hybrid state and transitioning to the cloud.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 3+ years closing experience (mix of field selling within mid-market and enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 70% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

About Us

• Complete training necessary to provide therapy (requirements vary by state) 
• Deliver 1:1 direct ABA treatment to clients to increase skills, decrease problem behaviors and strengthen the behavioral supports in place
• Work closely with the supervising BCBA and other team members to ensure high quality service delivery
• Support parent and caregiver training as directed by the BCBA
• Collect data and document client records to monitor progress and to enable the best possible treatment decisions
• Communicate regularly with parents, supervisor(s), and others as necessary to inform and improve treatment plans
• Provide services to clients in center, home, school, or other location(s) as clinically indicated
• Schedule may include driving between clients

• Starting Behavior Technicians at $20 / hour 
• Paid time off
• Paid holidays
• Medical, dental and vision insurance
• Retirement Plan
• Other supplemental insurance options, such as life insurance
• Paid initial & continued RBT Training
• Continued professional development opportunities
• Supportive supervisors & mentors
• BACB fieldwork supervision at no cost to those pursuing coursework in ABA
• Tuition discounts from our University partners
• Opportunities for career advancement

• 1-2 years experience working with children highly preferred (caregiver, paraprofessional, daycare, etc!) 
• Obtained or pursuing a Bachelor’s Degree in psychology, teaching, or related field preferred
• Must have a valid driver’s license and reliable transportation
• Must be able to pass a background check 
• Should enjoy working on an interdisciplinary team and collaborating with others
• Detail oriented with strong organizational skills
• Strong verbal and written communication skills
• Passion for helping others

Talent Code - ACHMD

About Us

This role is onsite 5 days a week in Landover, Maryland

About the Role

We are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include supervising employees, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation.

To be successful as a warehouse supervisor you should be experienced in optimizing warehousing processes and be an effective team leader. An outstanding warehouse supervisor should be dependable and have excellent organizational and time management skills.

Responsibilities

• Maintain the distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
• Read and understand operational reports to constantly improve and deliver results
• Evaluate performance metrics to ensure quality delivery and cost-efficient work-flow processes
• Comply with federal, state, and local warehousing, material handling, and shipping requirements by understanding and studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions
• Safeguard warehouse operations and contents by establishing and monitoring safety procedures and protocols
• Control inventory levels by conducting physical counts; reconciling with data storage system
• Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement
• Complete warehouse operational requirements by scheduling and assigning employees; following up on work results
• Contribute to team effort by accomplishing related results as needed
• Efficiency plan and coordination of administrative activities to ensure accurate results in all aspects of the operation.
• Make sure that SOPs are followed and utilizing appropriate methods at all times

Qualifications

• At least 5 years of warehouse experience 
• At least 3 years of leadership and supervisory experience
• 5 days onsite
• Must be able to work weekends
• Able to make decisions and hold people accountable
• Excellent communication skills
• Experience in operating Power industrial Equipment (Forklift, Order picker, Electric Jack, Reach-truck)
• Able to multitask and manage deadlines in a fast-paced environment. Excellent organizational skills are a must
• Accuracy and attention to detail is a must
• Bilingual in English and Spanish preferred

Benefits

• Comprehensive health insurance package, including medical, dental, and vision.  PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus 
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $60,000 to $72,000
• This role may be eligible to discretionary bonus, incentives and benefits 
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.  Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers

The Recertification Specialist reviews all resident files within the portfolio and applies knowledge of regulatory requirements for properties to ensure compliance standards are met. This position serves as the primary point of contact for overseeing compliance, responding to HUD concerns, and providing outreach to the property. 

RESPONSIBILITIES: 

• Process initial, annual, and interim recertifications and calculate retroactive rent while conforming to HUD regulations and HPD guidelines. 

• Calculate rents for annual and interim recertification. 

• Identify households with income reporting discrepancies and make rent adjustments. 

• Review applicant files and determine Section 8 eligibility. 

• Follow LIHTC and Section 8 guidelines. 

• Notify residents of upcoming recertifications. 

• Schedule initial interviews for recertifications. 

• Prepare third party verification forms. 

• Maintaining residents’ files and paperwork. 

• Review tenant ledgers for arrears.  

• For NY: Investigate and correct income discrepancies. 

• Performs other related duties as required. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Knowledge of Section 8, LIHTC and HUD.  

• Knowledge of HUD/Public Housing/Tax Credit policies and procedures.  

• Experience with EIV reports.  

• Detail-oriented and the ability to operate on a deadline-driven schedule.  

• COS certification.  

• Experience with MOR.  

• Experience with Yardi and Realpage.

• People skills and superior communication skills.  

• For NY: Experience investigating and correcting income discrepancies.  

• Proficient in Microsoft Office Suite.   

• Possess strong organizational, analytical, and problem-solving skills   

• Notary Public is preferred. 

#indeed

ROLE & RESPONSIBILITIES: 

• Provides leadership, oversight, and direction for the program, comprising of 60+ employees and multiple subcontractor organizations
• Lead the growth of the portfolio of up to $100 million projects
• Leads and supports development and execution of corporate and portfolio growth strategy and provides thought leadership in achieving the mission and vision of the organization
• Will serve as the Health Policy SME for the program and stakeholders for value-based payment models, Fraud, waste and abuse analytics, quality measures reporting and other clinical or patient safety initiatives
• Oversees and manages staffing, recruitment/talent acquisition, finances, ROI, profitability, and operations for the program
• Will assist in business development and capture efforts to help grow the current portfolio of the program
• Leads/supports/assists with proposals- technical and business and staffing/pricing models
• Manages and oversees stakeholder communication (internal and external) and collaborates with Recipients/Participants, CMS; provides recommendations, training, and expert assistance to stakeholders as needed
• Provides expert guidance and policy direction to the team and client on key policy decisions and approaches. Works actively with the analytics team in designing the analytics approach for the models and compliance and monitoring/auditing strategy for the model participants
• As the program director, oversees coordination of personnel and resources required to successfully complete projects. Prepares budget, directs staffing, recruitments and client/stakeholder communication
• Directs staffing of project and is responsible for notification of staff substitutions
• Will achieve operational objectives by contributing information and recommendations to strategic plans and reviews, leads and/or participates in strategic planning activities, and analyzes new and complex project-related problems
• Will create innovative solutions that involve the schedule, technology, methodology, tolls, solutions components, and financial management of the project. Monitors conflict of interest compliance requirements advises on improvements and recommendations

REQUIRED EXPERIENCE: 

• The ideal candidate will have 15+ years of experience leading large Healthcare portfolios at the federal level, or through a contracting environment
• Must have supervisory experience
• Must have experience supporting and managing large contracts at CMS (Centers for Medicare and Medicaid).
• A background in Health Informatics is ideal for success in this position
• Must be willing to commute to our Columbia, MD office at least 3 days/ week.
• Candidates must be able to obtain and maintain a Public Trust clearance
• Candidates must have lived in the United States 3 out of the past 5 years

PREFERRED EXPERIENCE: 

• Experience working at CMS as a Director / Deputy Director in CMS CPI; CMS CCIIO and / or CMS OIT departments/Offices.

EDUCATION & CERTIFICATIONS:

• Must have a Bachelors degree in business, project management, healthcare informatics, or related field.
• Active PMP certification or able to get PMP certification within 6 months upon joining.

ROLE & RESPONSIBILITIES: 

The Data Scientist will ensure continuous improvement of the program’s data quality through solutions and strategies to address business challenges. This role involves working closely with data operations and reporting teams to design, develop, and execute automated data reporting solutions with the highest standards of quality and performance. This role requires a strong technical background, excellent problem-solving skills, and the ability to work collaboratively in a SAFe Agile environment. The Data Scientist will play a critical role in improving the quality and accessibility of data solutions to support the Centers for Medicare & Medicaid Services (CMS) in detecting and preventing fraud, waste, and abuse within government-sponsored health programs.

Key Responsibilities:

• Collaborate with product owners, customers, team members, and leaders to shape data-driven strategies.
• Develop solutions and strategies to address business challenges.
• Research and devise innovative statistical models for data analysis.
• Automate repetitive reports and deliveries
• Apply statistical methods, machine learning, and artificial intelligence tools to detect anomalies and trends to make informed decisions.
• Run data pilot analysis, comparative performance analysis.
• Streamline performance and data quality analysis on various data sources.
• Develop and deploy machine learning models into production environment by collaborating with other engineers and developers.
• Monitoring model performance, refine/update models algorithms as needed.
• Collaborate with internal teams and developers to design, develop, automate and maintain data analytics reports and dashboards.
• Provide support in ad-hoc analysis to meet customer needs.
• Present insights and findings to business owners, customers, and leadership.
• Able to effectively transfer knowledge and train team members in the processes.
• Participate in Agile ceremonies, such as sprint planning, daily stand-ups, and retrospectives, to provide input on testing progress and challenges.
• Continuously improve testing processes, tools, and techniques to enhance the efficiency and effectiveness of the testing efforts.

REQUIRED EXPERIENCE: 

• 5+ years of experience as a Data Scientist or similar role.
• Experience with data analytics tools (SQL, R, Python) and data visualization tools (like Tableau, PowerBI, AWS Quicksight).
• Experience designing, training, validating, and deploying machine learning models and algorithms.
• Experience with cloud computing tools such as AWS, Azure, and GCP.
• Experience with the version control systems (GitHub)
• Knowledge of databases (PostgreSQL, Oracle) and data modeling.
• Experience with agile methodologies (SAFe, Scrum) and tools (Jira, Confluence).
• Excellent communication skills and ability to work collaboratively in a team environment.
• Strong analytical and problem-solving skills and a proactive approach to identifying and addressing issues.
• Ability to work effectively in a fast-paced, agile environment and deadline-driven environment.
• Proven track record of innovation and continuous improvement.
• Must be able to obtain and maintain a Public Trust clearance.
• Must have lived in the United States 3 out of the past 5 years.

PREFERRED EXPERIENCE: 

• SAFe Agile Certification
• Assess/evaluate to deliver timely data analysis, and data solutions against client requirements.
• Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
• Ability to manage multiple clients and projects/tasks simultaneously.
• Experience in healthcare IT and understanding of regulatory requirements such as HIPAA.
• Experience and/or knowledge of CMS processes and standards.

EDUCATION & CERTIFICATIONS:

• Bachelor’s degree or higher in Computer Science, Information Technology, Math, Data Science, or related field.

Emergency Animal Hospital of Ellicott City (ECEAH) is seeking a full time or part time emergency veterinarian to join our team. ECEAH is one of the oldest emergency animal hospitals in the community. What really sets ECEAH apart is our people and our culture. The ideal candidate will possess excellent medical and surgical skills, be a team player and excellent communicator. S/he will want to be an integral part of our practice as we continue growing and evolving as a practice and a veterinarian team. Come join us! 

Why ECEAH?

At Emergency Animal Hospital of Ellicott City, one of the region's most established emergency practices, the thing our team talks about most isn't the equipment or the caseload - it's the people. With 7 full-time veterinarians, ~30 support staff, and one of the lowest turnover rates you'll find in emergency medicine, we've built something genuinely rare: a team that likes coming to work.

Our doctors and technicians collaborate closely (4:1 tech-to-doctor ratio), support each other through complex cases, and share a commitment to doing right by every patient. New graduates receive real mentorship. Experienced clinicians find intellectual challenge and professional respect.

The Medicine

We handle a diverse caseload of small animals and exotics with a comprehensive in-house setup: digital radiology, in-house lab, ICU, Snyder ICU, isolation ward, diagnostic ultrasound,  and a full surgery suite, complete with a Force Triad vessel sealer and electrocautery unit. You'll have the tools to practice the medicine you were trained for.

The Practice

• 24/7/365 emergency care, with a variety of shift configurations available
• Quality leadership with a genuine focus on mentorship and professional growth

The Location

Ellicott City sits 30 minutes from Baltimore and an hour from D.C., with top-rated public schools, great dining, and easy access to state parks, mountains (3 hrs), and the beach (3 hrs). It's a great place to build a life outside of work too.

Hours/Schedule:

• Variety of shift options. Contact us to learn more.
• Full time and part time opportunities available
• Hours of operation: Monday-Sunday 24/7/365 Including Holidays

Highlights:

• Close knit, family oriented, skilled and experienced team of doctors that work collaboratively and enjoy coming to work
• Large, skilled support staff that gets along and enjoys providing best medicine possible to clients and patients
• Strong support from the practice's Regional Manager who obtained her CVPM in 2022
• Quality management with strong mentorship for new graduates
• Low turnover team that works and collaborates extremely well together
• A diverse small animal and exotics caseload

Who we are looking for:

• Full or part-time experienced Emergency Veterinarian
• New graduates seeking mentorship and experienced veterinarians welcome
• We welcome both new graduates seeking strong mentorship and experienced emergency clinicians ready to step into a thriving practice. The right fit is someone who's clinically sharp, communicates well, and genuinely wants to be part of a team - not just work alongside one.
• Collaborative veterinarian who keeps up to date on new developments in veterinary medicine

What we offer:

• Comprehensive Benefits (401k with generous employer contributions paid vacation/sick time, health, dental, vision, liability, 401K, life & supplemental insurance, license and professional dues coverage)
• Continuing education allowance and full week of paid time off for continuing education
• Additional internal continuing education (including wellness focused) opportunities
• MentorVet in addition to on-site mentorship for new and recent graduates, or experienced general practice veterinarians
• Relocation bonus

Why VetEvolve:

• Everything we do is about people, which is why our efforts focus on providing opportunity, stability, and development for our team members.
• Hear why our Veterinarians are "Happy Here" on our videos page
• We never lose sight of why our job is important — it empowers you and the team to deliver consistently high-quality care for pets and their owners.
• From ‘Lose the Stress’ weekly yoga to our partnerships with Not One More Vet and Headspace, we invest in our team members’ professional growth and mental wellbeing. Our CEO, Chief People Officer and several additional team members hold Compassion Fatigue Professional certifications.
• We live by our core values: Serve, Evolve, Trust
• “They allow me the freedom to practice as I see fit…We can make almost all of our main decisions ourselves, at the clinic level. Their up front focus on honesty and improving over time keeps surprising me each time they demonstrate it. Veterinary medicine is not always the prettiest, easiest, happiest, or most satisfying line of work as we all know, but I can't imagine doing it for any other group. VetEvolve has been able to retain a small feel over time, as it grows, which is huge for me.” - VetEvolve network DVM. Reach out to us to hear more from our veterinarians about how we strive to provide team members environments where they feel “Happy Here.”
• Industry leading veterinarian and support staff retention rates

Qualifications:

• Doctor of Veterinary degree, or equivalent, from an AVMA accredited university upon hire
• Current DEA License or obtained upon hire
• Active Veterinary State License upon hire

Apply via our website or contact Meaghan Mostriansky at mostriansky@vetevolve.com for a confidential conversation.

• Induce and monitor anesthesia, perform endotracheal intubation 
• Perform dental prophylaxis and take dental radiographs 
• Administer injectable, oral, and topical medications 
• Collect and process blood, urine, fecal, and cytology samples 
• Place IV catheters, administer fluid therapy 
• Assist in surgical prep, monitoring, and recovery 
• Manage hospitalized patients and maintain treatment protocols 

• Capture high-quality radiographs 
• Conduct in-house lab testing (hematology, urinalysis, cytology) 
• Assist with advanced diagnostics and specialty referrals 

• Provide compassionate client education on medications, treatments, and preventive care 
• Deliver discharge instructions and follow-up recommendations 
• Build trusted relationships with pet owners 

• Maintain accurate medical records and controlled drug logs 
• Follow OSHA and COMAR regulations 
• Contribute to hospital cleanliness and biosecurity standards 

• Mentor veterinary assistants and support staff 
• Contribute ideas to improve workflow and patient care 
• Be a team player in a fast-paced, supportive environment 

• Scrub Allowance: Eligible on the first day 
• Paid Holidays: Six paid holidays (eligible on first day) 
• Paid Time Off: Forty hours first year (accrued) 
• Health Insurance: (medical, dental, vision): Single and Family, first of the month after sixty days of employment 
• Supplemental Insurance: (e.g., life insurance, critical illness, etc.) first of the month after sixty days of employment 
• 401k: First of the month following hire date (twenty-one or older), match after one year if minimum hours worked are met/maintained 
• Other Benefits: Continuing Education, Training Opportunities, RVT/LVT/CVT Tuition Reimbursement, Employee Referral Bonus Program, Wellness Resources, Employee Pet Discount 

• Current Maryland RVT license – or an active RVT license from another state with a commitment to obtain Maryland licensure within 6 months of hire 
• A minimum of two years of hands-on experience in a clinical veterinary setting, with demonstrated proficiency in surgical assistance, dental prophylaxis, and radiology 
• Passion for veterinary medicine and a desire to grow professionally 
• Positive attitude, reliability, and strong communication skills 
• Ability to multitask in a high-volume setting without compromising care 
• Ability to lift and or carry up to 50 lbs frequently 
• Ability to walk, stand, and bend for sustained periods 
• Ability to use hands and arms to handle and position animals, materials, and equipment 

Your Impact

The Technical Account Manager will own the day-to-day relationship with one of Axon’s key customers to build a long-term, strategic partnership. As the main point of contact for your customer, you will be looked upon to provide best practices and technical expertise to help stakeholders achieve their operational goals through the use of Axon’s products. You will also work closely with multiple cross-functional teams by providing invaluable insight into customer needs and challenges, helping influence and guide internal product roadmaps and projects. As someone who wears multiple hats—from project manager to product expert to consultant—you will continually focus on making your customer more efficient and more confident in their daily workflows.

What You’ll Do

Location: Must be based within an hour of Montgomery County Police Headquarters in Gaithersburg, MD
Reports To: Sr. Director, Embedded Services

• Achieve mastery of all Axon technologies and products
• Use exceptional written and oral communication skills to effectively lead business and technical presentations, demonstrations, and conversations with VP-level and senior stakeholder audiences within your account
• Use leadership skills to independently prioritize and execute project tasks in a methodical and disciplined manner
• Manage customer expectations, keeping customers satisfied while ensuring expectations remain realistic
• Provide tier-2 technical support
• Provide limited redaction support, primarily in the form of technical guidance, training, and troubleshooting
• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances
• Develop relationships with key partners to support growth within the customer account
• Where possible, improve or develop technical documentation to ease understanding and usage of Axon products and services
• Communicate customer feedback across multiple teams and divisions within Axon to drive product development and continuous improvement
• Maintain customer confidence, especially in high-pressure situations
• Maintain and develop relationships with other vendors within the agency to coordinate product installations, upgrades, and problem resolution when necessary
• Report, as needed, to various agency locations to ensure project timelines and objectives are being met
• Support customer deployment activities, implementation planning, product adoption, and operational readiness
• Deliver customer training related to relevant Axon products, workflows, and integrations
• Serve as a trusted advisor within a public safety, corrections, or government environment, helping the customer maximize operational value from their Axon investment

What You Bring

• Bachelor’s degree or equivalent work experience
• 3+ years of experience working with major city, enterprise, or similarly complex customers
• Proven track record of successfully managing customer relationships and technical projects
• Experience with project management and product deployment
• Understanding of SaaS, cloud providers/solutions, virtualization, and storage
• Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and internet technologies
• Ability to articulate technical concepts at a level appropriate to the audience, including clients with varying levels of IT knowledge and skillsets
• Unmatched analytical, strategic, and creative problem-solving skills
• Excellent interpersonal skills with strong written and verbal communication
• Detail-oriented with excellent organizational and time management skills
• Demonstrated ability to deal with change and excel in high-stress situations
• Experience working with and supporting law enforcement, corrections, public safety, or other governmental agencies
• Must be able to pass any required agency background check
• Possess a valid driver’s license
• Have access to reliable transportation

Preferred

• Experience managing a public safety Axon program
• Experience with program management and progress reporting
• Knowledge of JIRA and Microsoft Dynamics
• Knowledge of CCTV, VMS, and IP cameras
• Experience working closely with sales and support teams
• Experience in networking and telecommunications
• Experience supporting deployments in law enforcement, corrections, public safety, or other governmental environments
• Familiarity with evidence workflows, redaction-related processes, or adjacent public safety operational workflows
• Experience coordinating across internal and external stakeholders in complex customer environments

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

About Us