As a core member of the Benefits Onboarding team, you’ll be responsible for setting up customers with their health benefits while providing a delightful experience. You’ll put their minds at ease by guiding them through a complex process, providing timely information, and keeping all the moving parts running smoothly. You’ll help employers get group benefits for the very first time, and then help those employers continue to make important benefits decisions on an annual basis.

The Benefit Onboarding team is passionate about using innovative technology and service to elevate the health benefits experience of small business owners and their employees. Each team member is a true owner and makes a tremendous impact every day. You will use your project-management skills to streamline benefit administration with insurance carriers, drive operations and communications with third-party partners, and build the health insurance engine that will make benefits with Gusto great.

Here’s what you’ll do day-to-day:

• Oversee the entire benefits onboarding process from start to finish, collaborating with cross-functional teams to ensure timely delivery of benefits
• Provide expertise in healthcare and benefits enrollment via written and verbal communication with Gusto Customers
• Work directly with customers to implement employee benefit packages specific to our customers’ needs.
• Provide guidance, support, and manage escalations with customers at key moments in their relationship with Gusto during their benefits journey
• Manage multiple priorities using Salesforce and other technology platforms in your digital workspace
• Be available for our customers via phone and email to answer questions about the onboarding process

Here’s what we’re looking for:

• 2-4 years of client-facing experience - bonus points for exposure to healthcare, payroll, or a start-up environment
• Empathetic and customer-centric: You care deeply about the customers you serve
• Excellent written and oral communication skills
• Strong attention to detail
• Skilled in problem solving, dealing with ambiguity, and cross-team communication
• Self-motivated and comfortable working collaboratively and autonomously - excited about striving toward team and individual metrics
• Ability to work throughout seasonal peaks
• Adaptability to flex to other internal roles if needed
• Embraces an ownership mentality 

Bonus points:

• Healthcare, health insurance, or employee benefits experience
• Experience with workforce tools such as Salesforce

This posting represents a general talent pipeline that spans multiple levels within our CX team. Final compensation will be determined based on the specific role, level, and experience alignment. The estimated compensation range for these roles is $23.50–$27.42 per hour.

The application window will be open until at least April 10, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As our Technical Program Manager, Outside Plant (OSP) Construction, you will work on cross-product and cross-functional initiatives, partnering closely with a variety of stakeholders to plan, deploy, and deliver OSP Forward Build projects, new technologies to local markets and surrounding communities. In this role, you will manage the day-to-day construction operations, milestone tracking, and completion of projects related to the construction of our OSP fiber to the home (FTTH) network. You will be responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning, construction execution/sequencing, and splicing/testing for project turnover and acceptance to downstream stakeholders.

In this role, you'll:

• Manage project budgets, scheduling, resource/activity planning, activity sequencing and prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, and material management.
• Manage, develop, and maintain vendor contracts, terms, and construction schedules with the project team, ensuring project milestones and delivery dates are aligned with business commitments.
• Communicate progress with internal/external stakeholders to ensure that projects are scoped properly and handed off seamlessly for network acceptance.  
• Foster an open, transparent, and cross-discipline change management process.
• Ensure projects are built according to approved engineered design plans and GFiber specs and standards in adherence to current contracts, SOW’s, and municipal requirements.

At a minimum we'd like you to have:

• Bachelor’s degree or equivalent practical experience.
• 7 years of experience in Program/Project Management within large, capital intensive and technical scopes of work.
• 5 years vendor management experience directly managing vendor resources, performance management, and accountability for project-based deliveries.
• 5 years of people management experience. 
• Experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments, and providing insights/ influence to commercial terms with contractors and vendors.

It's preferred if you have:

• PMP, PgMP or other project management certification.
• 10 years Project/Program Management experience.
• Experience in analytical and solutions-oriented roles with an emphasis on financial and operational performance.
• Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations, and/or outside plant (OSP) projects.
• Ability to influence and resolve disputes with internal / external stakeholders while balancing multiple competing priorities to meet business deadlines.

The US base salary range for this full-time position is between $153,600 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 10th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As a Technical Operations Manager, OSP Construction, you  will work on cross-product and cross-team initiatives, working closely with a cross-functional team to plan, execute, and deliver projects, and deploy new technologies to the local Phoenix market and surrounding communities. In this role, you will manage the day-to-day operations, milestone/mitigation tracking, and completion of projects related to the construction of our outside plant (OSP) fiber to the home (FTTH) network. You will be responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning (including working with City Engineers), construction execution/sequencing, and splicing/testing for project turnover and acceptance to downstream stakeholders

In this role, you'll:

• Ensure adherence to engineering design plans (including mitigation plans), GFiber Standards & Spec, contract statements of work, and municipal requirements, fostering transparent change management processes.
• Manage project pipelines, budgets, scheduling, resource/activity planning, prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, material management, and develop/maintain the vendor construction schedule.
• Clearly communicate expectations and project status to internal/external stakeholders (including GFiber’s leadership team), ensuring proper project scoping, mitigation risk plans, monthly production numbers, and seamless handoff for network acceptance.
• Work autonomously, within the local markets, to build and design the OSP experience while capturing and reporting conceptual market deliverables, needed actions, roles/responsibilities, and learnings/feedback.
• Review OSP closeouts before submission to the Operations Team for review and acceptance
• Clearly convey OSP fiber redesign issues escalated from the field by the OSP vendor to the Engineering Vendor, facilitating prompt resolution and monthly goal attainment.
• Promptly communicate with City Engineers regarding any field escalations involving conduit blockages within the leased network, ensuring minimal disruption to fiber construction timelines.
• Ensure uninterrupted field crew work by partnering with internal GFiber Engineering and City Engineering officials to ensure all design discrepancies are captured and resolved before issuing Work Package Forms (WPF) and Consumption Logs.

At a minimum we'd like you to have:

• Bachelor’s degree or equivalent practical experience.
• 5 years of Program/Project Management experience focused on capital intensive, technical scope of work.
• 5 years of Vendor Management experience directly managing vendor resources, performance management, and accountability for project-based deliveries.
• Experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments.

It's preferred if you have:

• Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations and/or outside plant (OSP) projects.
• Understanding of CAD, GIS systems (e.g., ArcGIS), and FTTH records/As-builts.
• Experience working with aerial construction (e.g. aerial make ready)
• Experience with GSuite (e.g., Google Docs, Google Sheets, etc)

The US base salary range for this full-time position is between $129,600 - $142,600 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

Summary

We are looking for a receptionist to join our team! The individual will work directly with our attorneys, performing a variety of administrative support duties and will be responsible for coordinating new client engagement. The ideal candidate for this position is organized, professional, responsible, capable of working with limited supervision and committed to helping us meet all our clients’ needs.

Hiring Range: $18 per hour 

Responsibilities

• Greet clients as they arrive at the office, and inquire into their purpose of visiting the firm
• Provide initial information regarding the firm’s services, and availability of lawyers
• Obtain preliminary information from new clients, to determine their case histories, and backgrounds
• Record all information provided by clients, and forward it to lawyers, or legal assistants
• Respond to telephone calls, by operating PABX systems, diverting and transferring calls, and taking and relaying messages
• Handle incoming and outgoing correspondence, according to established protocols and procedures
• Oversee the obtainment and storage of office supplies and equipment, while creating and maintaining an effective liaison with vendors and suppliers
• Ensuring that conference and shared spaces are tidy and ready for client meetings
• Assisting attorneys, paralegals, and other staff with various clerical duties as needed

Qualifications

• High school diploma or GED
• Entry level experience working in an office setting, preferably in the legal environment
• Knowledge of general office practices
• Skill in handling multiple tasks, prioritizing, and meeting deadlines
• Demonstrated skill in effective oral and written communication
• Skill in exercising sound judgment and effective decision making
• Proficiency in Microsoft Office, Outlook, and ProDoc

#LI-EM2

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Retail Sales Associate - Part Time

Shift Availability: 25-29 hours - availability on weekends strongly preferred
Hourly Pay Rate: $15.00/hr + tips
Location: 1370 W Cheyenne Ave, North Las Vegas, NV 89030

About the Role:

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first-time shopper, you’ll be building trust and showcasing what makes Curaleaf special. If you’re passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

What You’ll Do:

• Customer Experience & Teamwork

  • Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.

  • Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.

  • Address concerns with professionalism and resolve issues to ensure customer satisfaction.

  • Encourage loyalty by signing guests up for rewards programs.

  • Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

• Operations & Store Standards

  • Help open and close the store, handle cash, and follow all procedures and regulations.

  • Check IDs, update customer profiles, and process transactions accurately.

  • Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.

  • Support inventory tasks like restocking, fulfilling online orders, and counting products.

• Sales & Performance

  • Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.

  • Highlight deals and complementary items at checkout to boost customer satisfaction.

  • Stay on top of promotions and product updates to give customers a seamless experience.

  • Stay agile and adaptable in a fast-paced, ever-changing retail environment.

  • Take on extra duties as needed to support the team and store success.

What You’ll Bring:

• A high school diploma or GED.

• At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.

• A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.

• The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.

• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.

• Excellent communication skills, with the ability to connect with customers and team members alike.

• Strong multitasking abilities and the agility to shift priorities as needed.

• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.

• Solid time management and organizational skills to stay on top of tasks and responsibilities.

• Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.

• Basic proficiency in math and computer applications to support transactions and reporting.

• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.

• Strong conflict resolution skills and the ability to remain composed under pressure.

• Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success.

• A natural ability to build rapport and maintain lasting customer relationships.

• A collaborative spirit and a commitment to working well within a team environment.

Even Better If You Have:

• A background in a sales role with a focus on tracking KPIs and meeting sales targets.

• Familiarity with e-commerce systems and order fulfillment processes.

• Previous experience within a regulated retail setting.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to stand for extended periods of time, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds.  This position requires close vision (clear vision at 20 inches or less).

Work Environment:

This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

Who are we hiring?

The Director, Event Security is responsible for creating a safe working environment for Sphere employees and creating a safe, secure, and friendly environment that supports the highest level of guest service for clients and guests who visit Sphere. Additionally, The Director, Event Security oversees and manages all aspects for event security operations while providing strategic and operational guidance to full-time and part-time event security staff. 

What will you do?

• Develop and implement Standard Operating procedures (SOP), Post Orders, and policies and procedures for event security.
• Manage the administrative process for the completion of event security reporting to include incident reports, event security plans, event summaries, event flash reports and other security related reporting.
• Oversee all administrative tasks for the security staff such as training, progress, discipline reports, ect…
• Conduct security investigations as directed by senior MSG staff and respond in a timely and effective manner to security incidents and emergencies, including review and analyzation of CCTV footage.
• Act as a liaison to the venue General Manager, internal departments, attend event production meetings with other MSG units to define security requirements and needs for all venue events.
• Manage the event security budget and employee management systems, which includes budget forecasts for event security staffing levels in collaboration with Finance and Booking groups.
• Collaborate with internal and external partners to maximize budgeted results and maintain optimal operating efficiency.
• Build relationships with local law enforcement, talent and security representatives, client representatives and other relevant stakeholders, organizations and agencies.
• In partnership with MSG’s learning and development team, provide regular, recurring and remedial security training opportunities and establish a staff development training program for event security staff that includes an event security exercise training program to include regular tabletop and functional exercises.
• Perform any and all other loosely related security duties as directed to accomplish the overall security mission at MSG venues which includes liaising and coordinating with other Threat Management Division units on operational security requirements and needs.

What do you need to succeed?

• The ideal candidate will have a minimum of 4 - 6 years security operations and management experience and knowledge of events, sports, or theatre operations within a sizeable entertainment venue (candidates with comparable experience in other corporate security and management fields may be considered).
• Four-year degree in Criminal Justice, Security Management, Business Administration or another related field preferred.
• Ability to develop and execute company and departmental standard operating procedures (SOP’s), and effectively articulate and manage security budgetary initiatives, including a minimum of 3 years’ experience managing budgets and executing third party contracts.
• Knowledge of CCTV, surveillance equipment, radio communication systems, and life safety systems and fire codes.
• Extensive experience working alongside local and state public safety agencies as well as managing in a union environment and participation negotiating collective bargaining agreements.
• Proven ability to assess, develop and successfully execute strategic internal and external security plans and quickly adapt to change as required by events.
• Excellent verbal and written communication, organizational and time management skills required, ideally working alongside C-Suite Executives.
• Must have the ability to work independently and use sound business judgment while dealing with tact, diplomacy and a commitment to company values.
• Adept at maintaining a positive, open, approachable, and professional relationship with a diverse group of people.

SUPERVISION: 

• Manager(s), Event Security
• Supervisor(s), Event Security
• Event Security Officer Staff

Special Requirements

• Must be able to work a flexible schedule, and extended hours, inclusive of weekends, nights and holidays required.
• Frequent typing with repetitive motion, sitting, and extensive walking through the building required.
• Ability to travel to other venues to support the Threat Management team as needed.
• Certifications

• NV Alcohol Awareness Card
• LVMPD – Unarmed Security Work Card

#LI-Onsite

What is GustoPro?

GustoPro is a cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. GustoPro features client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software — enabling firms to elevate their client service and accelerate practice growth. Learn more about GustoPro

About The Role

As a Partner Account Executive for GustoPro, you will play a critical role in expanding Gusto's footprint within the accounting market by recruiting new accounting firm partners, enabling them to succeed on the platform, and driving them to a healthy, self-sufficient state before transitioning them to an Account Manager.

Working directly with our Head of Sales and Head of GustoPro Sales, you will shape our new partner sales motion while owning the full arc of partner activation — from first conversation to a successful handoff. The benchmark that tells us activation is working: 10 net new clients added and the firm's 30-day enablement plan complete.

You'll engage with C-level executives and senior payroll specialists at accounting firms, with a focus on large regional and national players. You'll act as a consultant, understanding their unique needs and demonstrating how GustoPro can boost efficiency and help them realize more value for their clients while delivering upside for the firm.

The Partner Onboarding Agreement — a 30-day enablement contract signed at close — is your operating document once a firm is in. It defines milestones, role responsibilities across the firm, and the incentive structure that keeps both sides accountable through activation.

We're looking for a true "builder" — someone who's excited to wear multiple hats, design systems and processes, and run experiments. Comfort with a dynamic environment and the ability to pivot when needed is essential.

Here's what you'll do day-to-day

• Evangelize the GustoPro solution to prospective accounting firms to grow our market share and meet and exceed monthly/quarterly sales targets.
• Collaborate closely with Sales Leaders to build out and refine our new partner sales process, with a focus on accelerating sales cycles (target 60–90 days) and maximizing close rates.
• Conduct compelling and persuasive product demos that showcase the value of GustoPro using data and insights, tailored to resonate with accounting firm executives.
• Negotiate and execute the Partner Onboarding Agreement, aligning on a 30-day enablement plan and client pipeline targets from day one.
• Serve as the primary Gusto contact during the 30-day enablement period — keeping the Champion certification track, Practice Member Academy completion, and Practice Lead go-to-market readiness all on schedule.
• Hold the firm's Strategic Lead accountable to Champion designation and kickoff commitments in Week 1; track certification milestones and coordinate with the partner success team to unlock incentives on time.
• Support Practice Leads in running positioning and discovery workshops and building a migration candidate pipeline across their book of business.
• Drive the partner to 10 net new client adds within 90 days of signing — the activation benchmark — by leading regular status calls, removing blockers, and coordinating migration scheduling across practice areas.
• Coordinate co-marketing activation (co-branded materials, joint email campaigns) once the 10-client milestone unlocks co-op marketing funds, and ensure cross-sell products (HI, 401k, WC, R&D TC) are introduced as adoption deepens.
• Prepare a structured handoff brief for the receiving Account Manager — including certified contacts, migration status, QBR baseline, revenue and usage snapshot, and flagged growth opportunities — and facilitate a warm introduction.
• Navigate and update internal and external stakeholders, including C-suite executives at Gusto, partners, and cross-functional teams throughout the activation window.
• Leverage AI tools and technologies to enhance sales workflows, streamline partner communications, and derive actionable insights from data to drive more effective prospecting, pipeline management, and partner engagement.
• Travel as needed to partner offices for onsite meetings, as well as to industry events and conferences to represent Gusto and strengthen partner relationships.

Here's what we're looking for

• 6+ years total work experience in sales, account management, or customer success, with a strong focus on enterprise clients.
• 3+ years of experience selling B2B SaaS products or managing partner relationships, ideally to accounting firms or related businesses.
• A consistent track record of exceeding sales quotas and building long-term client relationships, including negotiating complex six-figure contracts.
• Experience and comfort working quick sales cycles (60–90 days average).
• Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs — particularly the CAS/advisory and payroll practices.
• Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders.
• Equally comfortable in a closing motion and a post-close enablement and coordination role — you see getting a firm to 10 clients as part of the sale, not separate from it.
• Strong analytical and problem-solving abilities — you're a strategic thinker who can identify risk and opportunity across a portfolio.
• Ability to quickly learn our product so you are credible with prospects and partners alike.
• Comfort and proficiency with AI-powered tools and technologies, with a willingness to adopt and integrate AI into daily sales and partner management workflows to improve efficiency and outcomes.
• Experience with CRM and sales software (e.g., Salesforce, ZoomInfo, Tableau).

Compensation

Our target on-target earnings (OTE) compensation for this role is $125,000/yr to $150,000/yr in Denver, Las Vegas, Chicago, Atlanta & most remote locations, $155,000/yr to $182,000/yr for San Francisco & New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a target 70% base pay and 30% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

Position Description

Job Title: Collections Specialist

Reports To: Credits and Collections Supervisor

FLSA Status: Exempt

Location: Las Vegas, NV

Summary:

The Collections Specialist is a proactive and detail-oriented professional responsible for managing a dedicated portfolio of accounts to ensure timely payment and minimize outstanding balances. This role requires a high degree of autonomy, as you will manage your daily workflow and prioritize tasks to meet deadlines and key performance indicators. You will be the primary point of contact for customer inquiries and disputes, working collaboratively to resolve issues and maintain strong client relationships.

Essential Duties and Responsibilities:

Collections & Account Management:

• Monitor assigned customer accounts for open balances and aging status.
• Initiate and document collections outreach via phone and email, adhering to a defined cadence for follow-up.
• Escalate accounts approaching exceeded aging to senior staff and local leadership.
• Ensure that no account reaches or remains within the company’s standard aging bucket without proper documentation and approval.

Lien & Legal Process:

• Initiate and track the lien filing process via lien software to protect the company's rights.
• Prepare and issue conditional and unconditional lien waivers, ensuring a high accuracy.
• Maintain proper records of waivers, releases, and lien filings for audit readiness.

Communication & Collaboration:

• Serve as the direct contact for customer inquiries and follow up on tickets to ensure a timely resolution.
• Coordinate with billing and service departments to resolve disputed invoices or misapplied payments.
• Participate in weekly and monthly meetings with local and central teams to review portfolio aging trends and high-risk accounts.
• Liaise with the legal team on enforcement and escalation of collections cases.

Compliance & Reporting:

• Ensure all customer interactions and follow-ups are meticulously documented in the Microsoft Dynamics 365 CRM.
• Provide daily status updates and share exceptions with the working capital team.
• Assist with month-end close by ensuring all lien statuses and waiver issuance are up to date.
• Maintain local records in alignment with SOX requirements.

Other Duties

• Regular, consistent and necessary to meet the needs of the business
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies 

Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.

• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Strong attention to detail
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:

• Associates degree and/or 3+ years of experience in collections
• Strong experience with ERP systems, particularly Financial & Operations, is a plus.
• Demonstrated ability to work autonomously and manage a high volume of work.
• Proficiency with Microsoft Office, including Pivot Tables and Macros, for data analysis.
• Familiarity with ticketing/case management systems is required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.

• Must be able to walk, bend, stand, and reach constantly during a workday.
• Must be able to lift 15 – 20 lbs.
• Standing for long periods of time (4-5 hours) occasionally
• Must be able travel via plane or car to events

About the Role:

We are building AI-powered, agentic workflows to transform how service operations scale, resolve customer needs, and maintain quality in high-stakes environments. At Gusto, that means designing systems that can earn the trust of small business owners — where a wrong answer or a missed escalation has real consequences.

As an AI Solutions Architect, you will own the end-to-end design and performance of these workflows in production — where models, tools, data, and human judgment come together to deliver outcomes. This is not a traditional architecture role. You will design, prototype, deploy, and continuously improve AI-driven systems that directly impact customer experience and operational efficiency. You will also play a key role in shaping the evolution of our AI platform by identifying capability gaps, prototyping solutions, and informing the primitives required to scale agentic systems effectively.

You will report into the Service Transformation org and work at the intersection of AI governance, service quality, and operational transformation — operating as the connective tissue between Engineering, CX, Legal, and Compliance as Gus, Gusto's AI assistant, scales.

About the Team:

The mission of our Service Transformation (CXT) team is to quickly evolve and scale how Gusto delivers outstanding service experiences and leverages AI to do so. Our team designs the systems, governance frameworks, and feedback loops that allow Gusto's service model to improve continuously, operate reliably, and earn the trust of the customers and employees who depend on it.

Here’s what you’ll do day-to-day:

• Architect, prototype, and own end-to-end agentic service workflow frameworks, from scoping through production deployment and iteration — including solve and assist targets, HITL protocols, override logic, and downstream quality safeguards
• Analyze SOPs, operational metrics and interaction data to identify and prioritize high-impact automation opportunities based on volume, risk, and customer impact
• Design and implement multi-agent orchestration patterns across tools, data sources, and decision steps within a single end-to-end workflow
• Apply and influence AI platform capabilities in partnership with CoreX (Gusto's AI Platform team) — including orchestration, retrieval, and evaluation — helping define what needs to be built to support production workflows at scale
• Identify platform gaps, prototype workflow-level solutions, and partner with engineering to shape the primitives required for reliable, scalable AI systems
• Serve as the primary CX voice in Legal, Security, Compliance, and CoreX forums — translating CX quality stakes and workflow risk into terms each audience acts on, and ensuring governance requirements are embedded in design, not retrofitted after launch
• Strengthen evaluation frameworks and feedback loops to ensure quality, compliance, and continuous improvement; contribute to Gusto's human evaluation programs and AI governance practices through deep partnership with our internal CX Labs team
• Partner with Data teams to define and track workflow performance — including solve and assist rate, AHT, rework rate, and customer effort score — clearly distinguishing between model-level, workflow-level, and operational drivers
• Build ROI models to quantify workflow impact across efficiency, quality, and cost before and after deployment
• Represent workflow performance and risk to senior stakeholders with appropriate precision and brevity; communicate in a way that drives action, not overwhelm
• Lead through ambiguity and rapid change: the function is still being defined, and you will help define it

Here’s what we're looking for:

• 8+ years in operations, product, or AI roles — with at least 2 years designing and deploying AI-assisted or agentic workflows
• Strong fluency with LLM systems, including prompt design, evaluation, and production behavior at scale
• Hands-on experience with agentic tooling, orchestration frameworks, or MCP-style integrations — conceptual familiarity is not sufficient at this level
• Experience designing human-in-the-loop (HITL) systems with clear escalation logic, override controls, and compliance-aware checkpoints
• Working knowledge of multi-agent systems and tool coordination
• Strong operational judgment: able to define and diagnose workflow metrics 
• Proven track record influencing cross-functional stakeholders — including Product, Engineering, Legal, Security, and Compliance — in writing, in design reviews, and in high-stakes forums
• Familiarity with Responsible AI practices, governance, and risk management in production environments
• Proven ability to operate in high ambiguity, create clarity, and drive alignment across technical and non-technical audiences
• Strong systems thinking with a bias toward execution and measurable outcomes
• Deep empathy for small business customers and the employees who serve them

Our cash compensation amount for this role is $133,470/yr to $173,511/yr in Denver & most major metro locations, and $157,145/yr to $204,289/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

This position is looking for a highly motivated flight test engineer, and test lead with emphasis in developmental test of a new and revolutionary Group 5 UAS. You will work heavily with the program leadership and a wide spectrum of cross-departments to help build a team focused on solving hard problems and changing the industry forever. The role will be responsible for assisting on planning, coordination, execution and reporting on all facets of the test program.

The Test and Evaluation team at Anduril works across the entire spectrum of products and business lines, as well as all flight operations and test range management. Our team conducts full system level development testing, new production acceptance testing, sub-component qualification testing and much more. In short, if it involves test, we support it. If you are interested in working in an extremely innovative and fast paced environment, where your work directly makes an impact and difference in the products that are fielded this a fantastic opportunity.

WHAT YOU’LL DO

• As a lead Flight Test Engineer, under minimal supervision, you will determine, develop and recommend various approaches to achieve T&E goals set by Anduril T&E and Program leadership. You will manage, guide, and execute technical efforts of the Fury development test program. You will provide direct input to test event planning, preparation, execution and reporting.
• This position will focus heavily on new aircraft development, with emphasis on envelope expansion, flying qualities, vehicle autonomy, and test in operational environments.
• You will be responsible for ensuring comprehensive flight test campaign execution of multiple test articles in support of high-risk test events.
• Test duties include the testing hardware and software in laboratory, ground and flight test environments, with emphasis placed on resource planning. You will be expected to seek process improvements to increase test efficiency across all test environments.
• You will be directly responsible for supporting test execution at government test facilities with USG partners.
• You will facilitate and lead the technical interactions between disparate engineering teams. You will coordinate across the members of T&E IPT, including Flight Operations and Maintenance.
• You will directly contribute to periodic and milestone engineering reviews, often facilitating technical discussions between Anduril and customer representatives.
• Faced with numerous technical and execution challenges, you will be expected to develop creative solutions to unique problems. You will be biased for action — you are empowered to engage your team to solve and fix any problem you encounter without direct supervision.
• You will be part of an organization that challenges traditional T&E paradigms and is poised to affect the trajectory of the flight test industry.

REQUIRED QUALIFICATIONS

• 10+ years of experience as test conductor/director for developmental aircraft, weapons, or missile systems.
• A bachelor's degree or a related technical discipline from an accredited institution. May substitute equivalent engineering experience in lieu of education.
• Test engineering experience working with developmental systems of manned and/or unmanned aircraft to include requirements development, test planning and execution, and test reporting.
• Must have a complete understanding of Test & Evaluation engineering concepts, principles, codes, and theory; with experience demonstrating a broad application of those areas. This includes experience working across program Integrated Product Teams to influence system design or configuration.
• Previous experience with and current working knowledge of DCMA INST 8210, MIL-STD-516, 14 CFR, and service related T&E guiding documents. Foundational expertise and working knowledge of the National Airspace System, government restricted airspace and UAS operating rules and regulations thereof.
• Prior experience conducting development flight test operations at military ranges.
• Must possess the ability to understand new concepts quickly; apply them accurately; organize, schedule, and coordinate work phases; and determine the appropriate approach at the task level or, with assistance, at the project level to provide solutions to a range of complex problems.
• Strong computer and documentation experience.
• Must have strong communication (written and verbal) and interpersonal skills.
• Ability to work independently and as part of a team; able to perform complex tasks in one or more engineering areas.
• Experience with large aircraft development and working with the Department of Defense (DoD)
• Able to work extended hours as required.
• Ability to travel as required for test planning and execution
• Ability to immediately obtain a U.S. Top Secret-Level security clearance.

PREFERRED QUALIFICATIONS

• 15+ years experience in Test & Evaluation, or related technical fields.
• Previously held a role as the Flight Test Engineering Lead
• Been a part of the first flight of a developmental aircraft, or major aircraft system.
• Bias for action – if you see a problem, you want to solve and fix it
• Experience managing individuals or teams of multiple individuals
• Experience with large UAS development
• Previous experience working within a Combined Test Force or equivalent

Mission Summary:

Motional’s onboard autonomous driving system team works at the intersection of software engineering, machine learning, sensors, and hardware compute platforms to evolve Motional’s next-generation on-board autonomous driving system. As part of this team, the High Performance Compute Platform team is responsible for Motional’s current and next-generation onboard autonomous driving system. If you are a software engineer and love the idea of working on embedded AI hardware and software compute systems to create the next generation of autonomous vehicles, we would love to talk with you. We are hiring in a range of levels, from graduate engineers to Staff engineers.

What You'll Be Doing:

• Design and develop infrastructure software on various hardware platforms for applications such as vision processing, radar systems, safety monitoring, etc., to be run on self-driving vehicles.
• Design test harnesses for embedded software components and full systems
• Provide technical mentorship to engineers.
• Proactively work with cross-functional engineering teams to solve complex and interesting problems.
  
  

What We're Looking For:

• Experience with creating detailed requirements from use cases.
• Ability to lead a technical initiative, including breaking down work and guiding other engineers through execution.
• Experience writing software for embedded platforms in C and C++.
• Experience with Test-Driven Development (TDD).
• Experience working on embedded Linux / RTOSs.
• Experience working with networks (Ethernet, CAN etc.) and the common networking protocols.
• Experience with debugging on embedded platforms.
• Experience writing software in Python and experience doing automation with shell scripting.
• Experience working with ARM Cortex MCUs or Microprocessors.
  
  

Bonus Points (not required):

• Experience working with large data pipelines, and platforms that require deterministic execution.
• Experience using inter-system communication protocols such as I2C and SPI
• Experience deploying Machine Learning models.
• Experience working with GPUs.
• Experience working directly with the Linux kernel or Device Drivers.
• Experience with Simulation and Code Generation, and knowing when their use is appropriate.
• Experience working with Bazel.
• Experience integrating various sensors, including Cameras, IMUs, Radars, LIDARs.
• Experience with PyTorch, TensorFlow, ONNX, and/or other ML frameworks. 
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Summary:

Motional’s onboard autonomous driving system team works at the intersection of software engineering, machine learning, sensors, and hardware compute platforms to evolve Motional’s next-generation on-board autonomous driving system. As part of this team, the High Performance Compute Platform team is responsible for Motional’s current and next-generation onboard autonomous driving system. If you are a software engineer and love the idea of working on embedded AI hardware and software compute systems to create the next generation of autonomous vehicles, we would love to talk with you. We are hiring in a range of levels, from graduate engineers to Staff engineers.

What You'll Be Doing:

• Design and develop infrastructure software on various hardware platforms for applications such as vision processing, radar systems, safety monitoring, etc., to be run on self-driving vehicles.
• Design test harnesses for embedded software components and full systems
• Provide technical mentorship to engineers.
• Proactively work with cross-functional engineering teams to solve complex and interesting problems.
  
  

What We're Looking For:

• Experience with creating detailed requirements from use cases.
• Ability to lead a technical initiative, including breaking down work and guiding other engineers through execution.
• Experience writing software for embedded platforms in C and C++.
• Experience with Test-Driven Development (TDD).
• Experience working on embedded Linux / RTOSs.
• Experience working with networks (Ethernet, CAN etc.) and the common networking protocols.
• Experience with debugging on embedded platforms.
• Experience writing software in Python and experience doing automation with shell scripting.
• Experience working with ARM Cortex MCUs or Microprocessors.
  
  

Bonus Points (not required):

• Experience working with large data pipelines, and platforms that require deterministic execution.
• Experience using inter-system communication protocols such as I2C and SPI
• Experience deploying Machine Learning models.
• Experience working with GPUs.
• Experience working directly with the Linux kernel or Device Drivers.
• Experience with Simulation and Code Generation, and knowing when their use is appropriate.
• Experience working with Bazel.
• Experience integrating various sensors, including Cameras, IMUs, Radars, LIDARs.
• Experience with PyTorch, TensorFlow, ONNX, and/or other ML frameworks. 
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Summary:

Motional’s onboard autonomous driving system team works at the intersection of software engineering, machine learning, sensors, and hardware compute platforms to evolve Motional’s next-generation on-board autonomous driving system. As part of this team, the High Performance Compute Platform team is responsible for Motional’s current and next-generation onboard autonomous driving system. If you are a software engineer and love the idea of working on embedded AI hardware and software compute systems to create the next generation of autonomous vehicles, we would love to talk with you. We are hiring in a range of levels, from graduate engineers to Staff engineers.

What You'll Be Doing:

• Design and develop infrastructure software on various hardware platforms for applications such as vision processing, radar systems, safety monitoring, etc., to be run on self-driving vehicles.
• Design test harnesses for embedded software components and full systems
• Provide technical mentorship to engineers.
• Proactively work with cross-functional engineering teams to solve complex and interesting problems.
  
  

What We're Looking For:

• Experience with creating detailed requirements from use cases.
• Ability to lead a technical initiative, including breaking down work and guiding other engineers through execution.
• Experience writing software for embedded platforms in C and C++.
• Experience with Test-Driven Development (TDD).
• Experience working on embedded Linux / RTOSs.
• Experience working with networks (Ethernet, CAN etc.) and the common networking protocols.
• Experience with debugging on embedded platforms.
• Experience writing software in Python and experience doing automation with shell scripting.
• Experience working with ARM Cortex MCUs or Microprocessors.
  
  

Bonus Points (not required):

• Experience working with large data pipelines, and platforms that require deterministic execution.
• Experience using inter-system communication protocols such as I2C and SPI
• Experience deploying Machine Learning models.
• Experience working with GPUs.
• Experience working directly with the Linux kernel or Device Drivers.
• Experience with Simulation and Code Generation, and knowing when their use is appropriate.
• Experience working with Bazel.
• Experience integrating various sensors, including Cameras, IMUs, Radars, LIDARs.
• Experience with PyTorch, TensorFlow, ONNX, and/or other ML frameworks. 
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Statement: The Associate Fleet Operations Specialist supports the business to ensure the fleet is ready to be deployed and safe to operate on public roads. Reporting to the Fleet Management Supervisor, the Associate Fleet Operations Specialist communicates between Autonomous Vehicle (AV) Testing Operations, Test Engineering, and Engineering teams for daily utilization of AV Fleet resources. Key responsibilities include facilitating fleet readiness activities such as ensuring repairs, maintenance, and updates are conducted safely and promptly, along with keeping cross-functional stakeholders informed. This position requires strong communication skills, attention to detail, and a commitment to maintaining high safety standards and operational efficiency at all times.

What You’ll Be Doing:

• Input and track daily vehicle scheduling/rotation/planning in support of all fleet operations
• Perform maintenance work order creation, inspection documentation and logging
• Utilize Fleetio, Jira, Slack and various G Suite applications to support fleet operations 
• Review vehicle statuses, flag out of service units, assign and/or escalate work orders
• Multi-site logistics coordination scheduling vehicle pickups/drop-offs for service and repair
• Multi-site support of R&D/Test operations via pack/ship of hardware or special project equipment
• Multi-site inventory management duties such as stockroom/parts organization and supply orders
• Author, update, and maintain documentation/databases related to fleet readiness and repair
• Facilitate and create SOP’s, checklists, and internal service bulletins
• Document technical notes, flag real-time AV events, and support triage/resolution processes
• Incident response actions to include documentation, manual vehicle retrieval, and team coord/handoff (Legal, Safety, Calibration, etc.)
• Maintain in-vehicle camera monitoring systems via functionality verification and troubleshooting 
• Work with vendors to draft purchase requisitions for parts, repairs, towing, logistics, etc.
• Provide field support as needed for AV recovery
• Flexibility to work days, nights, and/or weekends
• Ability to pass a DOT physical 

What We’re Looking For:

• 2+ years of experience in the automotive industry or similar fleet logistics
• Ability to properly follow specific instructions and learn tasks quickly
• Ability to think logically/demonstrated problem-solving skills
• Strong and proven organizational/time management skills
• Strong communication and interpersonal skills
• Detailed-oriented mindset focused on safety
• Strong focus on continuous improvement 
• High degree of self-motivation
• Flexible and creative thinking
• Valid driver's license required

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand and frequently walk for long periods; walk; crouch; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and move up to 50 pounds.

Working Environment

The work environment is a temperature-controlled garage environment and uses various hand tools, power tools, diagnostic equipment, a manual pallet jack, binders, bungees, and straps, a computer, a telephone, and other office equipment as needed to perform duties.  The noise level in the work environment is typical of that of a garage. The employee may encounter frequent interruptions throughout the workday. While performing the duties of this job, the employee is occasionally exposed to various outside weather conditions, road conditions, and pedestrian traffic. The employee is regularly exposed to mechanical and computer parts. The employee is occasionally exposed to fumes and/or airborne particles. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

OVERVIEW

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO's guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $31.25 - $39.42/ hr. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

At Alo our focus is on our employee customer promise, quality and safety. The Site Director is responsible for leading and managing all aspects of the Warehouse’s operations to ensure on time delivery of all shipments, efficiency, productivity, and compliance with company policies and industry standards. This role is critical for driving performance and throughput capacity, overseeing inventory management, coordinating inbound and outbound logistics, and ensuring that goods are processed and shipped on time to meet customer demands. The ideal candidate will be a strategic thinker with strong leadership skills and an in-depth understanding of supply chain, logistics, and warehouse management.  

The Site Director is responsible for end-to-end leadership of a high-volume, fast-paced distribution center. This role ensures exceptional customer service through accurate, same-day/next-day order fulfillment while optimizing cost, speed, scalability, and safety. The Site Director drives operational excellence across people, processes, technology, and automation in an always-on fulfillment environment. 

RESPONSIBILITIES

E-Commerce Fulfillment Operations 

• Lead all fulfillment center operations including inbound receiving, put-away, picking, packing, shipping, returns, and reverse logistics.
• Deliver high service levels for same-day, next-day, and peak-season order fulfillment (e.g., holidays, promotions).
• Ensure high order accuracy, fast cycle times, and consistent customer experience across all channels.

Peak & Capacity Management 

• Own peak planning and execution (holiday surges, flash sales, promotional events).
• Manage labor forecasting, flex staffing models, and capacity planning to meet demand volatility.
• Develop contingency plans to ensure uninterrupted operations during demand spikes or system outages.

People Leadership & Culture 

• Build and lead a high-performing leadership team in a 24/7 or extended-hours
• Drive employee engagement, retention, training, and career development.
• Champion a strong safety culture and ensure compliance with all OSHA and workplace safety standards.

Technology & Automation 

• Oversee performance and optimization of WMS, OMS, TMS, labor management, and fulfillment technologies.
• Lead implementation and scaling of automation (sortation, robotics, AMRs, goods-to-person, packing automation).
• Partner with IT and engineering teams to improve system reliability and throughput.

Continuous Improvement & Execution 

• Apply Lean, Six Sigma, and Kaizen principles to improve speed, quality, and cost.
• Analyze fulfillmentKPIs such as units per hour, order cycle time, on-time ship rate, and cost per order. 
• Drive root-cause analysis and corrective actions for service failures and customer escalations.

Financial & Performance Ownership 

• Own the site budget, including labor, freight, packaging, maintenance, and capital expenditures.
• Deliver productivity gains and cost-per-order improvements while maintainingservice excellence. 
• Track and report site performance to senior leadership with clear action plans.

Cross-Functional Collaboration 

• Partner with E-Commerce, Merchandising, Transportation, Customer Experience, HR, Finance, and IT teams.
• Act as the primary site contact for executive leadership and third-party logistics partners (3PLs). 

QUALIFICATIONS

• Bachelor’s degree in supply chain, Operations, Engineering, Business, or related field (Master’spreferred). 
• 8–12+ years of operations leadership experience in e-commerce, omnichannel, or high-volume fulfillment.
• Proven experience managing large, multi-shift teams in a fast-paced fulfillment environment 
• Deep understanding of e-commerce fulfillment workflows and last-mile delivery requirements.
• Strong data-driven decision-making and KPI management skills.
• Experience leading automation, technology, and change initiatives.
• Financial acumen with site-level P&L or budget ownership.
• Strong leadership, communication, and execution focus.
• Distribution/fulfillment center environment with extended hours and peak-season demands.
• Ability to workflexible schedules, including nights, weekends, and holidays. 
• Limited travel may be required.

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Store Manager base pay ranges from $85,000.00 - $115,000.00/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s guiding principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $20.00- $24.00/ hour in Las Vegas, NV. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $29.00 - $38.00/ hour. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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OVERVIEW

The Operations Manager is a critical member of the store leadership team accountable for bringing ALO’s operational strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Leader 

• Oversee and support execution of key operational processes 
• Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps
• Champion strong Operational standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborate and implement General/Store Manager’s vision and works cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).  

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $29.00 - $38.00/ hr. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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Pay Range: $18-$20 hourly

About Us

ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Job Summary: Reporting to the General Manager or designated manager, resolve differences between the buyer and the seller arising from representations the seller makes on the auction block. Researches all issues and recommends final decisions regarding all post-sale issues that arise. Perform all duties assigned by the General Manager or designated manager. Must know, practice, and ensure that company policy, procedures and applicable federal laws are followed at all times.

Responsibilities and Duties include but are not limited to the following:

Provide excellent customer service:

• Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions.
• Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
• Be familiar with procedures for handling all aspects of customer complaints or disputes. Resolve customer complaints in a friendly, courteous manner. Advise the designated manager of all serious complaints or incidences.
• Resolve arbitration differences in a polite and distinct manner ensuring each customer is aware of sale regulations.
• Recommend new customer services and procedures to the General Manager or designated manager.

Enforce and communicate arbitration policy and procedure:

• Maintain a good flow of communication with management and office personnel.
• Ensure proper follow-through on all directives, bulletins, schedules and accounting from the General Manager or designated manager or other corporate sources.
• Understand and enforce the auction’s arbitration policies and procedures.
• Perform customer arbitration transactions in a prompt and courteous manner.
• Research and recommend options and resolutions to the General Manager or designated manager regarding all post-sale issues (example: mechanical repairs, transportation costs, etc.).
• Communicate all final decisions to the customer and coordinate the post-sale process.
• Coordinate third-party inspections and perform proper recordkeeping.
• May perform some accounts receivable duties.

Other responsibilities:

• Practice proper loss prevention and reaction procedures in accordance with policy.
• Maintain work area and conditions to ensure safe environments for all employees and customers. Respond to and follow proper company policy procedures involving accidents (customer or employee), injuries, and loss or damage to any property. Report all incidents properly and immediately to designated manager.
• Promptly advise designated manager of all breakdowns and maintenance needs.
• Practice and always promote teamwork. Set a good personal example of attitude and performance.
• Practice and promote company Core Values.

Qualifications:

• High School Diploma or GED required
• One (1) year of mechanical experience is preferred.
• At least three (3) years of auto auction experience preferred.
• Basic Mechanical and Body Shop knowledge preferred.
• Basic computer skills are required.
• Effective communication skills required.
• Must be qualified to operate a motor vehicle and possess a valid driver license.

Physical Requirements and Working Conditions: The physical activity requirements of the position are from Medium to Heavy Physical Work.

• Constant – standing, watching, touching,  listening, walking, reaching, grasping, talking, kneeling, stooping, crouching
• Frequent – sitting, feeling, pushing, pulling, lifting
• Occasional – climbing, balancing, crawling
• Potential – running, jumping, yelling, or other rapid or forceful movement in emergency situations

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards, such as electrical and mechanical equipment and cleaning and pesticide chemicals and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities

Legal Stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   

At Anduril we are developing unmanned aerial systems capable of terminal guidance, long range intelligence collection, precision relative and global navigation, and unsupervised autonomy. The Test and Evaluation team works across the entire spectrum of products ranging from Lattice Ghost UAS, Sentry Tower, cUAS, missile, Fury and many of our other platforms.

As a Group 5 Test Pilot, you will support the development and field testing of Anduril’s largest and most powerful Unmanned Aerial System products. In this role, you will prepare aircraft for flight, conduct flight tests as the test pilot, and support the test engineering team throughout the lifecycle of the developmental aircraft.

WHAT YOU’LL DO

• Collaborate closely with Flight Test Engineers and Discipline Engineers to develop safe, effective, and efficient test procedures, evaluate system and test safety, and verify the functional design of the system.
• Participate in ground and flight testing of developmental aircraft to determine compliance with specifications, validate airworthiness, and assess operational suitability.
• Assist in developing system test procedures and engage in laboratory and surrogate open-air environment testing.
• Serve as a guiding member within the Test and Evaluation team, regularly interfacing with the T&E lead, T&E Technical Director, Chief Test Pilot, Lead Flight Test Engineer, and customer representatives.
• Take direct responsibility for the safe flight of the aircraft and act as an advisor during safety reviews, design reviews, and airworthiness reviews.
• Expand the mission envelope by pushing the boundaries of safe and normal flight.
• Support Fury flight tests as a surrogate and chase pilot, flying high-performance jet aircraft in demanding roles including photo/video, air data pacer, and safety chase across the flight envelope.
• Participate in flight operations and help direct the flight test program.
• Collaborate with other test pilots to approve control station configurations, author flight procedures, develop and verify emergency procedures, and support test team and control room training.
• Review test procedures, flight test plans, flight test cards, operating limitations, flight test schedules, support documents, and ground handling documents in preparation for ground and flight testing.
• Attend system design and configuration control meetings, providing input to resolve change requests and determining change priority, timelines, and test verification requirements leading up to software releases and aircraft block changes.
• Develop creative solutions to technical and execution challenges, acting with a bias for action and engaging your team to solve problems efficiently.

REQUIRED QUALIFICATIONS

• Graduate of a U.S. military test pilot school (TPS) or meet DCMAINST 8210.1 series alternate education and experience qualifications for contractor UA pilot/operator.
• 5+ years experience as a Group 5 UAV pilot.
• 2,000 hours Pilot-in-Command time or 500 hours in unmanned aircraft.
• Qualifying hours must include 200 hours Pilot-in-Command during engineering flight test and 10 hours during experimental flight test.
• Commercial pilot certificate with instrument rating.
• FAA Class 2 Medical, renewed annually.
• One of the following education and experience combinations:
• Undergraduate or higher degree in aerospace-related engineering or scientific discipline plus one year of applicable engineering test flight experience.
• Undergraduate or higher degree in other engineering or scientific discipline plus two years of applicable engineering test flight experience.
• Non-engineering undergraduate or higher degree plus three years of applicable engineering test flight experience.
• No degree plus four years of applicable engineering test flight experience.
• Ability to travel as required to support off-site aircraft testing.
• Strong ability to quickly understand new concepts, apply them accurately, organize, schedule, and coordinate work phases, and determine appropriate approaches to complex problems.
• Excellent written and verbal communication and interpersonal skills, especially regarding technical subjects and authoring technical documents supporting safe aircraft operation.
• Experience authoring flight manuals and technical documentation necessary to operate developmental aircraft and delivering configuration-controlled publications to customers.
• Proficiency with basic MS Office tools (Word, PowerPoint, Excel).
• Ability to work independently and as part of a team; capable of performing complex tasks.
• Willingness to work extended and irregular hours.
• Ability to obtain and maintain a U.S. TS/SCI security clearance.

PREFERRED QUALIFICATIONS

• 10+ years experience as a Group 5 UAV pilot working with developmental aircraft.
• 2,000 hours Pilot-in-Command time or 500 hours in unmanned aircraft.
• ATP certificate with Class 1 medical.
• Certified Flight Instructor / Instrument.

The Opportunity

Gusto Embedded Payroll (GEP) is one of Gusto's highest-growth bets — a platform business that enables software companies to offer Gusto-powered payroll directly within their own products. We're looking for a Head of Partner Growth to lead the team responsible for making our embedded partners successful: driving go-to-market execution, growing partner revenue, and building the operational and strategic frameworks that will scale this business toward $100M+.

This is a player-coach leadership role. You'll manage a cross-functional team spanning Partner Success Management (PSM) and Partner enablement— while also staying deeply hands-on with our most strategic partner relationships. You'll own the partner growth playbook end-to-end: from GTM planning and launch sequencing through ongoing optimization, escalation management, and executive relationship development.

Gusto's partnerships organization focuses on evaluating and executing strategic partnerships in new categories. Gusto Embedded Payroll allows us to bring our people platform to thousands more businesses than those we serve directly and will play a key role in Gusto's growth.

What It's Like to Work in This Role

Lead & Develop

• Build, lead, and develop a high-performing team of Partner Success Managers and Partner Enablement
• Set the operational rhythm for the partner growth function — including planning cadences, escalation workflows, and performance management
• Coach team members on partner strategy, executive communication, and cross-functional navigation
• Drive Enablement with the ideation, creation, and execution of enablement frameworks and materials.
• Drive AI fluency across the team — embedding AI tools and workflows into day-to-day partner operations, GTM planning, and internal knowledge management to accelerate output and decision quality

Strategize & Plan

• Own the partner growth strategy across the GEP portfolio, including partner segmentation, prioritization, and resource allocation
• Develop and maintain per-partner operating plans with clear success metrics, in collaboration with Product, Engineering, Marketing, and Sales Enablement
• Build repeatable GTM playbooks — covering co-marketing motions, sales enablement, content roadmaps, and launch sequencing — tailored to each partner's distribution model and ICP
• Translate portfolio-level data (revenue, attach rates, funnel performance) into strategic narratives for leadership

Operate & Execute

• Drive success for our partners and their end customers through adoption, activation, and retention of Gusto-powered embedded products
• Own the full marketing funnel and sales motion with partners — from top-of-funnel demand generation through conversion, onboarding, and expansion
• Manage complex, high-stakes partner relationships directly — including contract negotiations, executive escalations, and cross-functional alignment on roadmap priorities
• Lead partner incident response and escalation management with structured, cross-functional workflows

Build for Scale

• Create and expand the feedback loop between partners, their end users, and Gusto's internal product, marketing, engineering, and operations teams
• Design frameworks, templates, and processes that enable the team to manage a growing partner portfolio without linear headcount growth
• Identify and implement AI-powered workflows and tools that improve team efficiency, partner reporting, and knowledge management

What We're Looking For

• 12-15 years of experience, with 8+ years in a people management role and 7+ years in partner-facing or channel-facing roles
• Partner-side perspective: Has operated on the partner or channel side of the table — understands how partners evaluate, prioritize, and activate embedded or referral relationships
• Farmer mentality: Wired to grow and deepen existing partner relationships through trust-building, strategic account planning, and proactive expansion — not just hunting new deals
• Methodical operator: Builds repeatable playbooks, escalation frameworks, and operational rhythms rather than relying on one-off heroics. Strong systems thinker
• GTM playbook experience: Hands-on experience building go-to-market plans from scratch — including co-marketing, keyword strategies, content roadmaps, and launch sequencing
• Full-funnel fluency: Understands the complete marketing and sales journey from demand gen through conversion, activation, and retention. Can diagnose where a partner motion is leaking value and prescribe the right intervention
• AI fluency: Actively uses AI tools (e.g., LLMs, automation platforms) to accelerate workflows, improve decision quality, and build team capability. Comfortable leading an AI adoption agenda within a team
• Executive communicator: Strong ghostwriter and strategic communicator who can represent the partnership function credibly with C-suite stakeholders — both internally and at partner organizations
• Strong sense of ownership and resilience: Thrives in ambiguity, takes initiative, and drives outcomes without waiting for permission
• Exceptional written and verbal communication: Can shift register fluently between partner-facing emails, internal Slack, leadership documents, and board-level narratives

Strong Nice-to-Haves

• Experience with embedded or platform business models (APIs, developer tools, B2B2B)
• Knowledge of payroll, HR tech, or fintech software ecosystems
• Experience managing partner P&Ls, cost-to-manage models, or portfolio-level financial analysis
• "Gets" the building-mode opportunity — has scaled a partner function from early stage, not just inherited a mature program

Our cash compensation amount for this role is targeted at:
$230,215 - $270,500 in San Francisco, CA; New York, NY 
$195,745 - $230,000 in Denver, CO;  Phoenix, AZ; Atlanta, GA; Chicago, IL; Las Vegas, NV

If you are outside of the geographic areas above, your application will not be considered at this time.

Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the Role

The Revenue Operations team at Gusto is a full-stack team responsible for data, analytics, and operational excellence in pursuit of scaling our revenue growth. The Go-To-Market Analytics team is one functional area, responsible for defining and owning the metrics for scaling our Sales teams. 

Gusto is looking for a Revenue Analytics Engineer to build and maintain foundational data infrastructure that is crucial to growing and scaling our Sales efforts. In this role, you will partner with our GTM analysts to scope and deliver data products for an audience ranging from company and revenue leadership to operational and frontline sales. In doing so, you will own significant portions of our sales data from end-to-end, focusing on the transformation, design, and visualization workflows. In addition, you will establish best practices for systems design and workflows to maximize usefulness of AI at scale. 

This role will report to the Head of Go-To-Market analytics, and partner closely with Data Science, Data Platform, and Business Technology teams. 

Here’s what you’ll do day-to-day:

• Establish relationships with internal stakeholders to determine business needs, scoping and delivering solutions through data products
• Design, build, and maintain data pipelines and dashboards to automate “keep the lights on” work out of manually-managed processes
• Build a data foundation by incorporating business logic into raw data tables, laying the groundwork to enable value-add insights
• Create a dynamic reporting environment based on stakeholder needs
• Identify data discrepancies and set best practices for data logic to create a clean and well-documented environment
• Collaborate with broader data organization as steward to the definition and process management of core Gusto metrics

Here’s what we're looking for:

• Education or work experience in Engineering or Computer Science, or a related technical field 
• 7+ years of experience in an analytics engineering, business intelligence, or technical data analytics role
• Experience with SQL and ETL optimization techniques, especially within cloud-based data warehouses like Redshift, Snowflake, etc.
• Command-line experience and familiarity with version control collaboration tools (git)
• Experience with data pipeline management technologies with dependency checking, such as Airflow, as well as schema design and data modeling tools (dbt)
• Experience with data visualization technologies, e.g., Tableau, Looker, Sigma, Mode, Hex
• Experience with Python and data ingestion tools
• Ability to problem-solve open-ended problems and project manage dependencies and timelines to optimal outcomes
• Ability to demonstrate tools, business intuition, and attention to detail for data validation and QA 

Our cash compensation amount for this role is targeted at $138,000-156,000 in Denver & most remote locations, and $168,000-189,000 in New York & San Francisco Bay Area. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Mission Summary:

As a Staff Engineer within the Platform Engineering team, you will be a hands-on technical leader driving the evolution of Motional's global cloud and hybrid infrastructure. Operating as a senior individual contributor, you'll tackle our hardest platform problems directly — designing systems, creating code, and setting technical direction for initiatives that span multiple teams. Your work will help transform our R&D environment into a hardened, cost-efficient, and scalable commercial backbone, and ensure our internal platforms deliver the developer velocity required for rapid AV deployment.

What you'll be doing:

• Design and build major components of our cloud architecture — including networking, storage, compute abstraction layers. You'll own the technical design end-to-end and create code where it matters most
• Drive technical evolution of our Kubernetes-based developer platform. Identify the highest-leverage improvements to scalability, cost attribution, access control, and developer ergonomics — then design and implement them to reduce configuration complexity and accelerate engineering velocity
• Raise the reliability bar across Platform Engineering. Define and implement standards for SLIs, SLOs, observability, and failover, and partner with peer teams to roll them out across platform-layer services
• Drive FinOps practices — cost visibility, attribution, accountability as well as optimization recommendations
• Design and ship AI-native developer experiences by integrating LLM-powered tooling into CI, build systems, monitoring platforms, and local development workflows to remove friction and boost engineering throughput
  
  

What we're looking for:

• Bachelor's or Master's in Computer Science, Engineering, or a related field (or equivalent practical experience)
• 9 years in Software or Infrastructure Engineering, with significant experience in a senior IC capacity
• Deep, expert-level knowledge of Kubernetes internals and ecosystem (Operators (Crossplane, ArgoWorkflow/Airflow, KubeRay), Kubecost/OpenCost, Service Mesh, GitOps and other CNCF projects)
• Proven track record of designing or migrating complex workloads between on-prem data centers and major cloud providers (AWS, GCP, other)
• Experience with Infrastructure-as-Code (Terraform/CloudFormation, Terraform Cloud/Spacelift/Atlantis) and advanced observability tooling (OpenTelemetry, Prometheus/VictoriaMetrics, Grafana, Datadog)
• Expert in architecting AI-driven operations, leveraging LLMs and agentic workflows to automate incident response, predictive scaling, and intelligent system observability
• Demonstrated ability to influence technical roadmaps across an entire engineering organization and mentor senior technical staff
  
  

Bonus points (not required):

• Proven expertise in CI/CD orchestration, build systems (Bazel, RBE), frameworks
• Prior experience with large-scale machine learning training pipelines
• Experience leading technical projects in a globally distributed team
• Open-source contributions to Kubernetes, observability, or infrastructure tooling ecosystems

Mission Summary:

As a Staff Engineer within the Platform Engineering team, you will be a hands-on technical leader driving the evolution of Motional's global cloud and hybrid infrastructure. Operating as a senior individual contributor, you'll tackle our hardest platform problems directly — designing systems, creating code, and setting technical direction for initiatives that span multiple teams. Your work will help transform our R&D environment into a hardened, cost-efficient, and scalable commercial backbone, and ensure our internal platforms deliver the developer velocity required for rapid AV deployment.

What you'll be doing:

• Design and build major components of our cloud architecture — including networking, storage, compute abstraction layers. You'll own the technical design end-to-end and create code where it matters most
• Drive technical evolution of our Kubernetes-based developer platform. Identify the highest-leverage improvements to scalability, cost attribution, access control, and developer ergonomics — then design and implement them to reduce configuration complexity and accelerate engineering velocity
• Raise the reliability bar across Platform Engineering. Define and implement standards for SLIs, SLOs, observability, and failover, and partner with peer teams to roll them out across platform-layer services
• Drive FinOps practices — cost visibility, attribution, accountability as well as optimization recommendations
• Design and ship AI-native developer experiences by integrating LLM-powered tooling into CI, build systems, monitoring platforms, and local development workflows to remove friction and boost engineering throughput
  
  

What we're looking for:

• Bachelor's or Master's in Computer Science, Engineering, or a related field (or equivalent practical experience)
• 9 years in Software or Infrastructure Engineering, with significant experience in a senior IC capacity
• Deep, expert-level knowledge of Kubernetes internals and ecosystem (Operators (Crossplane, ArgoWorkflow/Airflow, KubeRay), Kubecost/OpenCost, Service Mesh, GitOps and other CNCF projects)
• Proven track record of designing or migrating complex workloads between on-prem data centers and major cloud providers (AWS, GCP, other)
• Experience with Infrastructure-as-Code (Terraform/CloudFormation, Terraform Cloud/Spacelift/Atlantis) and advanced observability tooling (OpenTelemetry, Prometheus/VictoriaMetrics, Grafana, Datadog)
• Expert in architecting AI-driven operations, leveraging LLMs and agentic workflows to automate incident response, predictive scaling, and intelligent system observability
• Demonstrated ability to influence technical roadmaps across an entire engineering organization and mentor senior technical staff
  
  

Bonus points (not required):

• Proven expertise in CI/CD orchestration, build systems (Bazel, RBE), frameworks
• Prior experience with large-scale machine learning training pipelines
• Experience leading technical projects in a globally distributed team
• Open-source contributions to Kubernetes, observability, or infrastructure tooling ecosystems

Mission Summary:

As a Staff Engineer within the Platform Engineering team, you will be a hands-on technical leader driving the evolution of Motional's global cloud and hybrid infrastructure. Operating as a senior individual contributor, you'll tackle our hardest platform problems directly — designing systems, creating code, and setting technical direction for initiatives that span multiple teams. Your work will help transform our R&D environment into a hardened, cost-efficient, and scalable commercial backbone, and ensure our internal platforms deliver the developer velocity required for rapid AV deployment.

What you'll be doing:

• Design and build major components of our cloud architecture — including networking, storage, compute abstraction layers. You'll own the technical design end-to-end and create code where it matters most
• Drive technical evolution of our Kubernetes-based developer platform. Identify the highest-leverage improvements to scalability, cost attribution, access control, and developer ergonomics — then design and implement them to reduce configuration complexity and accelerate engineering velocity
• Raise the reliability bar across Platform Engineering. Define and implement standards for SLIs, SLOs, observability, and failover, and partner with peer teams to roll them out across platform-layer services
• Drive FinOps practices — cost visibility, attribution, accountability as well as optimization recommendations
• Design and ship AI-native developer experiences by integrating LLM-powered tooling into CI, build systems, monitoring platforms, and local development workflows to remove friction and boost engineering throughput
  
  

What we're looking for:

• Bachelor's or Master's in Computer Science, Engineering, or a related field (or equivalent practical experience)
• 9 years in Software or Infrastructure Engineering, with significant experience in a senior IC capacity
• Deep, expert-level knowledge of Kubernetes internals and ecosystem (Operators (Crossplane, ArgoWorkflow/Airflow, KubeRay), Kubecost/OpenCost, Service Mesh, GitOps and other CNCF projects)
• Proven track record of designing or migrating complex workloads between on-prem data centers and major cloud providers (AWS, GCP, other)
• Experience with Infrastructure-as-Code (Terraform/CloudFormation, Terraform Cloud/Spacelift/Atlantis) and advanced observability tooling (OpenTelemetry, Prometheus/VictoriaMetrics, Grafana, Datadog)
• Expert in architecting AI-driven operations, leveraging LLMs and agentic workflows to automate incident response, predictive scaling, and intelligent system observability
• Demonstrated ability to influence technical roadmaps across an entire engineering organization and mentor senior technical staff
  
  

Bonus points (not required):

• Proven expertise in CI/CD orchestration, build systems (Bazel, RBE), frameworks
• Prior experience with large-scale machine learning training pipelines
• Experience leading technical projects in a globally distributed team
• Open-source contributions to Kubernetes, observability, or infrastructure tooling ecosystems

The Role: 

The Sales Enablement team sits within our Revenue Operations organization, the linchpin of our world-class sales experience. Learning Partners play a critical role in executing enablement strategies to drive revenue growth and feature adoption across sales. This role owns the learning lifecycle for business insurance products (e.g., Workers’ Comp, BOP, Commercial Auto, E&O) and PEO sales and partners closely with leaders on onboarding, continuous education, and high-performance skill development. You will design and implement learning solutions that include high-impact learning assets, self-paced content, and facilitated experiences.

We are seeking an individual with expertise in learning science, strong consulting capability, and experience in professional sales or business development. You are passionate about enabling HR solution sellers with the content, tools, insights, and training they need to win more business while exceeding the expectations of our existing clients. You align with our company values, are highly self-motivated to drive results, and bring a relentless curiosity to continuously deepen product knowledge and scale enablement at pace in a fast-moving environment.

Responsibilities:

• Collaborate with stakeholders and partners including revenue, revenue operations and other cross functional leads to determine sellers learning and performance needs and priorities to achieve business results
• Diagnose skill and knowledge gaps and independently design and deliver enablement solutions that drive measurable improvements in capability, productivity, and revenue—often with limited information, tight timelines, and minimal support.
• Apply learner-centered design principles while balancing speed, pragmatism, and impact, tailoring solutions based on observation, stakeholder input, and the depth of learning required for performance.
• Define and track KPIs to measure the impact of enablement initiatives, including time-to-performance, and use data to quickly iterate and refine solutions.
• Design, build, and deliver onboarding, continuous training, and just-in-time learning experiences with a bias toward action, rapid development, and scalable execution to keep our sales teams on the cutting edge
• Partner cross-functionally to ensure enablement content remains current and optimized for seller workflows, even as priorities and product capabilities evolve quickly
• Cultivate a community of expert practitioners, crowdsourcing best practices and user-generated content to continuously improve enablement
• Monitor industry trends and competitive dynamics, adapting enablement priorities quickly as business needs change
• Research and apply emerging AI tools and methodologies to accelerate design, development, and delivery while maintaining quality and effectiveness.

Here’s what we're looking for:

• 12+ years of experience in sales enablement, training, or sales leadership supporting high-volume HR solution sales, ideally in PEO or licensed business insurance sales (EG: Workers’ Comp, BOP, Commercial Auto, E&O).
• Proven track record of designing and delivering highly effective enablement programs that drive measurable improvements in sales performance and productivity
• Demonstrated ability to independently lead learning initiatives end-to-end, from needs analysis through delivery and post-program evaluation, while managing multiple competing priorities.
• Experience designing and facilitating new hire training and continuous education training for licensed sales teams focused on growth 
• Strong analytical, communication, and presentation skills, with the ability to influence stakeholders and work cross-functionally to ensure learning objectives translate into real performance outcomes 
• Solid foundation in instructional design and adult learning theory, with the judgment to select appropriate modalities based on speed, scale, and impact
• Hands-on experience with content creation, curation, and knowledge management platforms, paired with a genuine passion for sales and finding creative ways to make sellers more effective
• Comfort operating in urgency and ambiguity, with the resilience, conflict management skills, and composure required to thrive in a fast-paced environment
• Willingness to travel up to 20% annually

Preferred Qualifications:

• Knowledge of the payroll industry 
• An advanced degree or certificate in enablement, education or organizational science 
• Experience with GSuite, Salesforce, Slack, Notion, AI tools along with various learning management systems and authoring tools

Our cash compensation amount for this role is targeted at:
$177,000 - $200,000 in San Francisco, CA; New York, NY 
$150,000 - $170,000 in Denver, CO;  Phoenix, AZ; Atlanta, GA; Chicago, IL

If you are outside of the geographic areas above, your application will not be considered at this time.

Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the Role:

The Franchise Account Executive role is an opportunity to help build and scale one of Gusto's newest growth channels. Franchise represents a massive and largely untapped market, and this team is focused on activating franchise owners across established partner networks and high-potential industries. As a Franchise AE, you'll operate in a true outbound motion — prospecting into multi-unit operators, building relationships with influential owners, and closing new business that can scale across locations.

You'll also help shape the playbook for how Gusto sells into franchise ecosystems as we grow this program into a durable revenue engine for the company.

You'll partner closely with our Franchise Partner Manager (who develops relationships with franchisors) and a dedicated BDR (focused on high-volume activations). Your role is to lead strategic pursuits, unlock influential operators, and build the repeatable sales motion for selling into franchise ecosystems.

Here’s what you’ll do day-to-day:

• Own new franchise revenue generation. Prospect into franchise ownership groups within Gusto’s partner networks and target industries, building pipeline through outbound outreach and relationship development with multi-unit operators and influential franchise owners.
• Execute and refine the franchise sales playbook. Leverage the existing franchise sales motion to drive consistent pipeline and deals, while providing feedback and insights that help improve messaging, targeting, and overall execution as the program scales.
• Run the full sales cycle. Manage deals from prospecting through close, partnering with BDRs who support high-volume outreach while focusing your time on larger ownership groups and strategic franchise opportunities.
• Develop relationships with influential franchise operators. Engage multi-unit owners, directors of operations, and regional leaders to understand operational needs and position Gusto as a scalable payroll and workforce platform across multiple locations.
• Partner cross-functionally to drive franchise success. Collaborate with the Franchise Partner Manager, Sales Ops, and Marketing to activate franchise networks, support partner initiatives, and identify opportunities to expand within existing franchise relationships.
• Build referenceable wins within franchise networks. Secure early customer success stories and multi-location operators that can serve as proof points and accelerate adoption across additional franchisees.
• Drive consistent outbound pipeline generation. Maintain a disciplined outbound motion across named franchise accounts and industry segments, using a mix of calls, emails, LinkedIn outreach, and events to create new opportunities.
• Represent Gusto in franchise communities. Attend franchise conferences, regional events, and industry gatherings to build relationships, generate pipeline, and strengthen Gusto’s presence in the franchise ecosystem.
• Achieve and exceed revenue targets. Consistently deliver against quarterly targets for MRR and new customer adds while contributing insights that help scale the franchise program over time.
• Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next.

Here’s what we're looking for:

• 3+ years of quota-carrying B2B SaaS AE experience, ideally with outbound new business in SMB, mid-market, or franchise/multi-unit contexts. 
• Proven track record as a hunter — generating your own pipeline, landing new logos, and expanding into complex accounts.
• Payroll sales experience is a strong plus.
• Experience navigating multi-unit and franchise structures (franchisors, franchisees, regional/holding companies) is a strong plus.
• Proven, day-to-day experience integrating AI into how you work - across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes.
• Strong discovery and storytelling skills — able to uncover compliance, payroll, and onboarding pain points and tie them to ROI.
• Comfortable partnering with BDRs: coaching, collaborating on sequences, and maximizing top-of-funnel conversion.
• Entrepreneurial mindset — thrives in building new motions, testing playbooks, and iterating quickly.
• Willingness to travel 25–35% of the time to conferences and in-market opportunities.

The on-target earnings (OTE) for this role range from $134,000/yr to $155,000/yr in Denver, Atlanta, Chicago & Las Vegas, and $126,000/yr to $144,000/yr in Phoenix. This OTE is structured with a target 60% base pay and 40% commission pay with an uncapped commission structure. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the Role:

We're looking for a Senior Sales Compensation Analyst to join our Revenue Operations team. As a senior individual contributor, you will serve as a hands-on operator, subject matter expert, and strategic partner to our sales organization — owning end-to-end compensation administration while independently shaping the compensation programs and operational frameworks that drive Gusto's growth.

This is a high-visibility role at the intersection of Sales, Finance, and Revenue Operations. You'll bring deep expertise in sales compensation administration, advanced analytical capabilities, and a track record of building scalable programs that are fair, accurate, and motivating. You'll operate with a high degree of autonomy alongside the Head of Sales Compensation — driving plan administration, contributing to plan design for assigned segments, and setting the operational and analytical standard for the team. You'll leverage AI tools to push the boundaries of what our team can deliver.

About the Team:

The Sales Compensation team at Gusto sits within the Revenue Operations organization and serves as the backbone of how Gusto's sales force is motivated, rewarded, and aligned to company growth. We are a small, high-impact team with outsized visibility — our work touches every quota-carrying role across the company and directly influences how Gusto attracts, retains, and drives performance from top sales talent.

Here’s what you’ll do day-to-day:

• Own sales compensation administration for assigned teams — execute accurate, on-time commission calculations, payment processing, crediting, draws, clawbacks, and dispute resolution each pay cycle; Serve as the team's Xactly platform owner and subject matter expert, defining configuration standards, driving platform decisions, and maintaining data integrity across plan setup, participant management, and workflow automation 
• Own monthly reporting & analytics for assigned segments — deliver attainment summaries and payout forecasts to Sales, Finance/Accounting, and Rev Ops; maintain KPI dashboards and perform ad hoc analysis on performance trends and budget adherence.
• Contribute to plan design for assigned segments — Support and, where designated, independently own compensation plan inputs for assigned sales segments, including rate validation, accelerator analysis, and rules of engagement; build financial models and scenario analyses that inform quota-setting and plan design decisions; connect compensation mechanics to broader outcomes across Finance, HR, and Sales Strategy
• Define and improve processes and compliance — document and continuously improve comp processes; maintain adherence to internal compliance standards and accounting rules; ensure role changes, new hires, and terminations are reflected accurately across Xactly and downstream systems
• Lead assigned cross-functional initiatives - Drive projects spanning Sales, Finance, HR, and Rev Ops; use data and structured analysis to influence stakeholders and build alignment across functions
• Leverage AI to elevate comp operations — actively incorporate AI tools to automate repetitive tasks, accelerate reporting, and surface insights; partner with the Head of Sales Compensation to identify and scale AI-driven improvements across the team 

Here’s what we're looking for:

• 8+ years of hands-on sales compensation administration experience with demonstrated end-to-end ownership of commission processes in a high-growth environment 
• Experience in full-cycle comp administration — calculations, crediting, draws, clawbacks, and dispute resolution. 
• Xactly platform expertise - intermediate-to-advanced admin required (certification preferred); proven ability to own system configuration, data integrity, and workflow design; Salesforce and Tableau/Looker/Power BI proficiency; other ICM platforms a plus
• Advanced analytical skills - compensation modeling, scenario analysis, and reporting; solid understanding of quota-setting methodologies, GTM motions, and sales roles (AE, AM, SDR, overlay) 
• Cross-functional influence — track record of leading initiatives and driving alignment across Sales, Finance, HR, and Operations without direct authority  
• AI competency — actively uses AI tools to automate tasks, accelerate analysis, and improve accuracy with a habit of exploring and applying new tools practically 
• Attributes — detail-oriented, proactive, and highly organized; clear communicator who can simplify complex comp mechanics for reps, managers, and cross-functional partners
• Bachelor's degree in Finance, Business, Mathematics, or related field — or equivalent experience

Our cash compensation amount for this role is $113,880 to $139,500 for Denver, Atlanta & Las Vegas. $138,365 to $169,500 for San Francisco & New York. $106,940 to $131,000 for Phoenix. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the Role:

The Sales Enablement team sits within our Revenue Operations organization, the linchpin of our world-class sales experience. Learning Partners play a critical role in executing enablement strategies to drive revenue growth and feature adoption across sales. This role owns the learning lifecycle for Expansion Sales and partners closely with leaders on onboarding, continuous education, and high-performance skill development. You will design and implement learning solutions that include high-impact learning assets, self-paced content, and facilitated experiences.

We are seeking an individual with expertise in learning science, strong consulting capability, and experience in professional sales or business development. You are passionate about enabling Expansion Sellers (upsell/cross-sell/renewal revenue motions) with the content, tools, insights, and training they need to win more business while exceeding the expectations of our existing clients. You align with our company values, are highly self-motivated to drive results, and bring a relentless curiosity to continuously deepen product knowledge and scale enablement at pace in a fast-moving environment.

Here’s what you’ll do day-to-day:

• Collaborate with stakeholders and partners including revenue, revenue operations and other cross functional leads to determine sellers learning and performance needs and priorities to achieve business results
• Diagnose skill and knowledge gaps and independently design and deliver enablement solutions that drive measurable improvements in capability, productivity, and revenue—often with limited information, tight timelines, and minimal support.
• Apply learner-centered design principles while balancing speed, pragmatism, and impact, tailoring solutions based on observation, stakeholder input, and the depth of learning required for performance.
• Define and track KPIs to measure the impact of enablement initiatives, including time-to-performance, and use data to quickly iterate and refine solutions.
• Design, build, and deliver onboarding, continuous training, and just-in-time learning experiences with a bias toward action, rapid development, and scalable execution to keep our expansion sales teams on the cutting edge
• Partner cross-functionally to ensure enablement content remains current and optimized for seller workflows, even as priorities and product capabilities evolve quickly
• Cultivate a community of expert practitioners, crowdsourcing best practices and user-generated content to continuously improve enablement
• Monitor industry trends and competitive dynamics, adapting enablement priorities quickly as business needs change
• Research and apply emerging AI tools and methodologies to accelerate design, development, and delivery while maintaining quality and effectiveness.

Here’s what we're looking for:

• 8+ years of experience in sales enablement, training, or sales leadership supporting multi-product sales and expansion revenue motions (upsell, cross-sell, renewals), ideally in a high-volume environment.
• Proven track record of designing and delivering highly effective enablement programs that drive measurable improvements in sales performance and productivity
• Demonstrated ability to independently lead learning initiatives end-to-end, from needs analysis through delivery and post-program evaluation, while managing multiple competing priorities.
• Experience designing and facilitating new hire training and continuous education training for expansion/customer success/retention teams focused on growth 
• Strong analytical, communication, and presentation skills, with the ability to influence stakeholders and work cross-functionally to ensure learning objectives translate into real performance outcomes 
• Solid foundation in instructional design and adult learning theory, with the judgment to select appropriate modalities based on speed, scale, and impact
• Hands-on experience with content creation, curation, and knowledge management platforms, paired with a genuine passion for sales and finding creative ways to make sellers more effective
• Comfort operating in urgency and ambiguity, with the resilience, conflict management skills, and composure required to thrive in a fast-paced environment
• Willingness to travel up to 20% annually

Preferred Qualifications:

• Knowledge of the payroll industry 
• An advanced degree or certificate in enablement, education or organizational science 
• Experience with GSuite, a Mac, Salesforce, Slack, Notion, AI tools along with various learning management systems and authoring tools

Our cash compensation amount for this role is $108,570 to $163,500 for Denver, Atlanta, Chicago & Las Vegas. $131,430 to $192,500 for San Francisco & New York. $102,040 to $163,500 for Phoenix. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

You have experience leading high-energy functional training classes, as well as experience managing community spaces, and you want to take your background to the next level through program development, volunteer recruitment and engagement, and community center growth. You are invested in recovery from substance use disorder and believe in the power of community. You care about helping to reduce the stigmas around living sober. If this sounds like you, keep reading.

This role will be based in Las Vegas, Nevada and will support the organization by leading the recruiting, onboarding, and development of all new volunteers, equipping them to take meaningful ownership of the Community Center and allowing us to continue to scale our local impact. The ideal candidate will have great people skills and will be comfortable navigating high-pressure situations with agility and sound judgment. If you’re excited about working in a dynamic and creative environment that promotes personal and professional growth, we want to talk to you!

KEY RESPONSIBILITIES

Facility & Operations Management

• Operational oversight of physical spaces (cleanliness, safety, readiness) 
• Issue identification, reporting, and follow-through 
• Vendor and resource coordination 
• On-site supervision and environment management

Event & Program Management

• Coaching of weekly functional fitness classes and oversight of open gym
• Event scheduling and logistics coordination 
• Oversight of quality and safety standards 
• Performance tracking (attendance, quality scores, KPIs) 
• Staffing management and smooth delivery of events

Volunteer Management (Full Lifecycle)

• Recruitment and pipeline development (with diversity focus) 
• Onboarding and compliance (background checks, training, documentation) 
• Database/CRM management (Salesforce tracking, record accuracy) 
• Retention through engagement and participation tracking

Stakeholder and Partnership Management

• Stewardship of partnerships with SUD treatment centers
• Tours of community center as needed for donors, government officials, and media outlets
• Relationship cultivation with vendors, contractors, and community partners
• Travel approximately once per week throughout Clark County for offsite events and community building

QUALIFICATIONS  

• 3+ years of relevant work or volunteer experience (partnership management, volunteer management, program management, leadership, etc.)
• Fitness certification, preferably in CrossFit, strength training or other gym-based fitness discipline
• Experience leading engaging fitness classes for all levels
• Reliable transportation and willingness to drive throughout Clark County.

PREFERENCES

We welcome all great applicants to apply even if you don't have all these preferred attributes

• Lived experience as a peer in recovery
• Desire to apply anti-racism and anti-oppression principles and practices
• Degree or coursework in exercise science (or equivalent experience)

SALARY AND BENEFITS

• $60,000 - $70,000 annually (please be aware that most offers fall below the top of the range and are based on a variety of factors such as relevant experience and qualifications, internal equity among the team, and market indicators)
• 403(b) retirement plan with 4% match
• Paid time off (vacation/sick days/skill enhancement days)
• Medical, dental, and vision plans
• Opportunity to join employee resource groups (ERGs) and participate in a mentoring program
• Monthly wellness stipend
• Optional pet insurance

This role will be posted from May 4 at 4 PM Eastern Time until June 15 at 4 PM Eastern Time. Early applicants may be given preference if application volume is high. Candidates are interviewed on a rolling basis and interviews may continue past application deadline. Hiring decisions will be made no earlier than close of listing and may require additional time beyond this date.

The Role 

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors.  

Responsibilities 

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment 
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction 
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy 
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints 
• Ensure local and state cannabis regulations are properly enforced and upheld 
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required  
• Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including: 

• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Qualifications  

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs 
• Must have reliable, responsible, and dependable attendance 
• Must be 21 years or older 
• Must pass all required background checks including state-specific cannabis employment requirements 
• Possess valid driver’s license or state ID 
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry 
• Prior cannabis experience not required

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and/customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Skills 

• Consistent demonstration of excellent customer service skills 
• Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred 
• Ability to establish and maintain effective working relationships with all employees 
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences 
• Previous experience with POS systems 
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures 
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

Our Mission: To promote well-being through the power of cannabis. 

• We’re humble—We prefer quiet confidence and don’t shout about our success. 
• We’re hardworking—We put our heads down and get the job done. 
• We’re grateful—Working in our industry is a privilege and an act of service. 
• We’re transparent—Honest and open communication keeps us healthy as an organization. 
• We’re collaborative—And believe good ideas can come from anywhere. 
• We have a growth mindset—One that’s grounded in well-being. 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. 

We can't wait to meet you. 

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Las Vegas, NV area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Las Vegas, NV area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an Insights & Integrations Consultancy Data Scientist who will be responsible for transforming complex data into clear, business-impactful insights that drive portfolio expansion, retention, and real-world outcomes for fleet operators around the world. This role sits at the intersection of data science, customer consultancy, and sustainability — where your ability to communicate the why behind the data matters as much as the analysis itself. If you love turning data into decisions and have a passion for sustainability and clean transportation — we would love to hear from you!

What you'll do:

As an Insights & Integrations Consultancy Data Scientist, your key area of responsibility will be partnering with strategic accounts to drive ecosystem expansion and retention — not just through technical analysis, but by translating that analysis into business impact that resonates with fleet managers, executives, and non-technical stakeholders. You will develop and maintain deep expertise across the Geotab platform, engaging directly with partners and end-users to optimize their use of Geotab's technology, presenting data-driven insights in ways that clearly demonstrate ROI, cost savings, and efficiency gains. Day-to-day, you will design and deliver Big Data dashboards and analytics tools, maintain Airflow pipelines for continual data analysis using SQL and Python, develop proof of concepts, and solve complex business problems through customer-tailored algorithms and predictive models. You will also represent Geotab as a thought leader at industry events and trade shows — particularly in the areas of fleet electrification and sustainability — and travel quarterly to Canada for team meetings, with additional on-sites at key strategic accounts.

You will work closely with Account and Engagement Managers within Geotab's Sales Channels, the Signature Accounts Team, Product Management, and Solutions Engineering — relationships that are essential to identifying growth opportunities and translating customer feedback into product improvements. To thrive in this role, you will bring an exceptional ability to communicate complex technical concepts to non-technical audiences, a consultative mindset focused on business outcomes over technical jargon, and a genuine passion for sustainability and the electrification of commercial fleets.

How you'll make an impact:

• Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions.

• Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs.

• Contribute to the continuous improvement of the company's offerings by providing partner and end-user feedback, providing opportunities to collaborate with Product Management teams.

• Create and optimize data-driven dashboards for cross-functional use, facilitating informed decision-making and efficient collaboration with a focus on expansion and retention of existing customers.

• Ensure partner and end-user satisfaction through prompt and accurate service, bolstering internal team support by providing additional insights and know-how.

• Collaborate with the Geotab revenue generating teams to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention.

• Support Geotab's partner upskilling, driving them towards excellence to support customers across unique channels, using best practices, and leveraging a deep understanding of industry verticals.

• May be involved in developing and implementing proof of concepts. This involves creating a small-scale version of the solution to demonstrate its feasibility and effectiveness in the customer's environment.

• Staying updated with industry trends, competitor products, and market demands is crucial. Need to understand the broader landscape in which Geotab operates to position their solutions effectively.

• Keep accurate records of customer interactions, solution designs, and outcomes is important. This helps in creating case studies, improving processes, and maintaining a repository of successful solutions for reference.

• Deliver compelling technical presentations and demonstrations to customers. They showcase the features and benefits of the product or service, highlighting how it solves the customer's problems.

• Work closely with the sales team and fellow engineers throughout the sales cycle as needed. Provide technical support, answer technical questions, and address concerns that potential customers may have in regards to their area of subject matter expertise.

• Based on customer requirements, design customized solutions or configurations using the company's products. They create proposals and presentations that outline how the solution meets the customer's needs, often through demonstrations or prototypes.

• Even before a sale is made, may assist with technical inquiries from potential customers. This could involve explaining technical details, providing documentation, or guiding customers on how to integrate the solution into their existing systems when expertise beyond the general area is required.

• Solve complex business problems by providing analytics or analytics-based consulting, including customer-tailored algorithms and predictive models, under guidance or mentorship.

• Maintain airflow pipelines for continual data analysis combining SQL queries and python scripts.

• Design, maintain and deliver Big Data dashboards and tools; document stakeholder requirements, resolve issues, and fulfill change requests.

What you'll bring to this role:

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field; equivalent combination of education and/or work experience may be substituted.

• 3–5 years of experience in a relevant customer-facing technical role, including Solutions Engineering, Sales Engineering, Integration Engineering, Engineering Support, Software Development, Data Science, or Technical Account Management.

• 1–3 years of hands-on experience with SQL (Google BigQuery preferred) and data science tools (Python, pandas, numpy preferred).

• Experience working with large data environments and demonstrated ability to extract value from very large datasets, including data modeling and data warehouse concepts.

• Data visualization skills, particularly in dashboarding platforms such as Power BI or Tableau.

• Technical knowledge of telematics, IoT, APIs, and related technologies; working knowledge of hardware integrations is a bonus.

• Strong communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical audiences, and to collaborate effectively across cross-functional teams.

• Effective problem-solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions.

• A customer-focused mindset with strong time management and organizational skills; able to manage multiple projects and priorities simultaneously.

• Desire to stay current with emerging technology and the flexibility to adapt to growing market demands.

• Ability to travel up to 20% of the time internationally; valid passport required.

Why job seekers choose Geotab:

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Compensation: The United States base salary range for this full-time position is $140,000-$200,000 + bonus + equity depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Summary 

This role will work closely with a lead attorney and legal assistant. This position comes with competitive pay and a generous bonus plan. Successful candidates will be responsible for areas including but not limited to the following.

Responsibilities

• Prepare legal documents including pleadings, motions, affidavits, complaints, and legal memoranda
• E-file all court documents in state and federal court
• Communicate with clients, courts, counsel, and others
• Conduct legal research and factual investigation
• Prepare discovery documents, interrogatories, and responses
• Draft and serve summons
• Coordinate and summarize depositions
• Prepare trial binders and exhibits with legal assistant 
• Draft pleadings, motions, and appellate documents to file with the court
• Maintain pleadings and discovery indexes
• Organize exhibits, documents, evidence, briefs, and appendices
• Aid Attorneys with interrogatories and other discovery requests
• Gather relevant information from a variety of sources
• Liaise between trial teams and internal and external third parties
• Help with witness preparation
• Help with case settlements

Qualification

• Associate’s Degree, certificate, or equivalent work experience 
• Completion of a nationally accredited paralegal program (preferred)
• Experience in Personal Injury, Workers Compensation, Premises, First Party, Medical Malpractice or other injury related practice areas (preferred)
• At least 2 years of working experience as a litigation paralegal or in legal services under an attorney or lawyer in a law firm setting
• Ability to multitask, organize, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Strong written and verbal communication skills, as well as attention to detail

Summary

As a High Value Case Manager, you must be highly organized and able to work on a varied caseload, take pride in what you do, you will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. This salaried position comes with competitive pay and a generous bonus plan.

Responsibilities

• Provide proactive, daily interaction with existing and potential clients, insurance companies, and medical providers, both via phone and in person
• Order medical records from providers and communicate with them during course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers
• Negotiate deductions of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carries
• Interact with attorneys and present case synopsis when required
• The role is in-office five days per week
• Performs other related duties as assigned to meet the needs of the business

Qualification

• Bachelor’s Degree (preferred)
• Prior experience as a case manager (preferred)
• At least 2 years of legal or insurance adjuster experience
• Ability to multitask, organize, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Strong written and verbal communication skills, as well as attention to detail
• Proficient knowledge of motions, discovery, evidence, litigation documentation, court rules, procedures, practices, calendar depositions, mediation, and hearings
• Strong negotiating skills
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-EL1

The HR Generalist serves as a hands-on, local HR presence supporting multiple Regional HR Managers. This role focuses on employee relations support, time and attendance administration, onboarding coordination, local engagement efforts, and day-to-day HR execution. The Generalist operates from a regional office to maximize face-to-face interaction with employees and leaders, ensuring consistent, compliant, and people-centered HR support.

Duties and Responsibilities

• Serve as the local HR point of contact for employees and leaders, providing front-line support and guidance.
• Support employee relations matters, including intake, documentation, coaching conversations, and escalation to Regional HR Managers as appropriate.
• Assist with time and attendance issues, PTO inquiries, and basic payroll coordination.
• Coordinate on onboarding logistics, background checks, orientation support, and first-day readiness.
• Support disciplinary and corrective action processes by preparing documentation and tracking steps.
• Assist with offboarding processes, including exit logistics and system notifications.
• Administer and support employee understanding of benefits and leave programs, escalating complex cases as needed.
• Serve as a culture and engagement liaison, supporting local events and recognition efforts.
• Maintain accurate records and timely updates in HR systems and HRIS platforms.
• Partner with Regional HR Managers to ensure consistent application of policies and procedures.
• Support compliance with federal, state, and local employment laws.

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 3–5 years of progressive HR experience.
• Experience in a multi-location or high-volume environment preferred.

Required Skills and Abilities

• Strong interpersonal and communication skills.
• High attention to detail and follow-through.
• Ability to manage multiple priorities in a fast-paced environment.
• Sound judgment and discretion.
• High level of integrity and confidentiality.
• Working knowledge of employment laws and HR best practices.
• Proficiency in Microsoft Office and HRIS systems.
• Comfortable working in-office and serving as a visible HR presence.

#LI-AP1

Job Title: IT Field Services Technician

Location: Las Vegas, NV

Job Type: Full-time

Job Summary:

The IT Field Services Technician will be responsible for delivering white-glove support to employees in their office/region and across the firm’s 6000+ employees nationwide. This role includes providing both in-person and remote support as well as maintaining, installing, and configuring all IT hardware within their assigned region. Additionally, the Technician will ensure that all IT-managed spaces, including conference rooms, printer stations, and IT storage areas, are organized, secure, and well-maintained. As the person responsible for one or more office sites, be aware and familiar with other systems and company groups to resolve or escalate office related issues.

This role also requires travel within the assigned region and, when necessary, to other firm locations to provide on-site support. The Technician will act as smart hands on-site for other IT towers and initiatives, assisting with deployments, troubleshooting, and implementations as needed.

Responsibilities:

• Provide friendly, professional on-site support to users in their assigned region(s).
• Create, monitor, track, schedule, update, and close tickets within SLA.
• Act as a Tier 3 level agent responding to and resolving tickets escalated from the Service Delivery teams.
• Proactive support of IT related projects, including coordination of all local technology solutions as the SME and the IT point of contact.
• Collaborate with vendors to resolve issues as necessary.
• Maintain, organize, and order stock of IT hardware within their region.
• Establish and build relationships with local leadership and staff and seek solutions to improve their daily workflow.
• Ensure proper cable management and organization of IT-managed spaces, including conference rooms, printer stations, and IT storage areas.
• Regularly inspect and maintain the physical appearance of IT workspaces to ensure a neat, professional, and secure environment.
• Implement and enforce best practices for IT equipment storage, labeling, and organization.
• Ensure IT closets and storage areas are well-kept, accessible, and securely managed.
• Travel within the assigned region and to other firm locations as needed to provide on-site support.
• Act as smart hands on-site for other IT towers and initiatives, assisting with deployments, troubleshooting, and implementations.

Qualifications:

• 2+ years of experience in an IT Service Desk or Field Services role.
• Experience in Office 365 and Active Directory Services.
• Basic understanding of networking and wiring configurations.
• Preferred experience working with Freshservice, Salesforce, and Microsoft Office 365.
• Ability to assist others with complex issues in a professional manner.
• Strong ability to manage and prioritize incidents, requests, and tasks.
• Strong problem analysis and problem-solving skills.
• Excellent written and verbal communication skills.
• Highly resourceful, well-organized, dependable, efficient, and detail oriented.
• Strong desire to learn and grow both IT and office support skills to deliver high quality results for our clients and partners
• Commitment to maintaining a professional and orderly IT work environment, ensuring IT-managed spaces are neat, secure, and well-maintained.

If you are customer-focused, technically adept, and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity.

#LI-MB1

Summary 

Las Vegas, NV | Full-Time | In-Office Only 

Are you driven by empathy and compassion, especially when people need it most? Do you find fulfillment in helping people rather than the powerful?

If you answered yes, then our Case Consultant position could be the perfect fit for you!

We are seeking full-time customer service professionals who are passionate about making a difference in people’s lives and committed to delivering an exceptional client experience. As a Case Consultant, you will be the first point of contact for clients facing challenging and often traumatic situations. Your role is pivotal in offering support and reassurance from the moment they reach out to us.

If you’re someone who values compassion, demonstrates genuine empathy, treats others with kindness and respect, and is looking for a rewarding career in a supportive environment—we want to hear from you!

Compensation:

• $18/hour
• $250 Sign-On Bonus (Eligible after 90 days of employment)

Responsibilities 

• Conduct consultations to potential clients calling into the firm and determine if we are able to help the client. 
• Collect and input adequate data regarding prospective cases. 
• Schedule appointments for call backs to potential clients. 
• Send and obtain signed retainers via email or text. 
• Accept inbound calls and place outbound calls. 
• Resolve client issues in a professional manner. 

Qualifications 

• High school diploma or GED is required; college preferred.
• Excellent comprehension and critical-thinking skills. 
• Ability to work in a fun, fast-paced office environment. 
• Used to adapting in an ever-changing environment and handling multiple priorities. 
• Must thrive both in a team environment and when working independently. 
• Reliable and dependable.
• Excellent comprehension and critical-thinking skills. 
• Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications. 

#LI-EZ1

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Negotiating skills.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred
• At least 2 years of working in a legal position or insurance adjuster experience preferred
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-AP1

Summary

This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

Compensation for this role starts at $22 per hour.  

Responsibilities

• Shadow Case Managers  
• Order medical records from providers
• Prepare comprehensive demands and assemble support for submission to carries
• Investigate the nature and facts of cases
• Prepare documents and correspondence necessary to reach a settlement in each case

• Performs other related duties as assigned to meet the needs of the business.

Qualification

• High school diploma or GED
• 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department
• Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
• Strong written and verbal communication skills, including good presentation skills
• Willingness to learn and work with multiple employees within our organization
• Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm

• Not remote eligible. 

#LI-EL1

Summary

We are seeking a qualified  WC Case Manager to join our team. As a Case Manager, you will be responsible for managing the law firm's day-to-day operations, including carrying out administrative services and supporting the legal team. This position's ideal candidate has a strong work ethic, exceptional problem-solving skills, and comfortable working in a fast-paced dynamic workplace.

Responsibilities