Staff Engineer Jobs in Ireland.
All active Staff Engineer roles based in Ireland.
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Note: if you are an intern, new grad, or staff applicant, please do not apply using this link and visit our jobs page for those specific postings.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Organization
The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. The Risk Engineering team develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe’s brand and financial stability.
Team Matching: exact team matching for one of the subteams within this org will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here.
What you’ll do
We’re looking for software engineers who are interested in building software services and platforms that impact thousands of employees and millions of Stripe users, regardless of whether they’re an end user, developer, or partner.
Responsibilities
- Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end.
- Work closely with engineers, designers, and product managers to build new features and products.
- Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
- Build elegant APIs and user experiences that enable merchants to run and scale their businesses on top of Stripe.
- Contribute to the design and architecture of the next generation of Stripe’s infrastructure, to meet the high growth needs of our company and customers for years to come.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 2-12+ years of industry software engineering experience (does not include internships nor includes co-ops)
- You can work effectively across the stack from top to bottom, comfortably navigating codebases with different languages and tools.
- You’re equally as comfortable shipping user-facing experiences as you are writing custom queries to analyze experiment results.
- Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic)
- Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
- Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial
- Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users
Preferred Qualifications
- Experience working in high-growth teams similar to Stripe.
- Experience building financial systems or tools for financial experts.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe is one of the fastest growing technology companies in the world, and we’re scaling in every dimension: users, revenue, people, technology, processes, and more. The Production Eng team is building the systems that support Stripe’s API. We’re looking for people passionate about distilling complexity across a breadth of problems, caring deeply about both our infrastructure and the experience of using our platform. We are major contributors to the latency, reliability, and efficiency of Stripe’s API, and you’ll be responsible for ensuring we maintain a reliable and secure platform.
What you’ll do
Production Eng is a unique environment where you’ll be working across all of Stripe’s products, and truly steering the future of Stripe’s APIs, Developer, and User Experiences, and working with world class engineers.
Responsibilities
- Lead a team of talented engineers on the team, providing mentorship, guidance, and support to ensure their success.
- Partner with Engineering Managers to create roadmaps that deliver milestones toward a cohesive engineering vision.
- Understand user needs and pain points to prioritize engineering work and deliver high quality solutions that meet user needs.
- Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion.
- Work with high-visibility teams and their stakeholders to support the Infrastructure’s key engineering initiatives.
- Provide hands-on technical leadership (architecture/design, vision/direction/requirements setting, and incident response processes) for team members.
- Build amazing end-to-end API, developer experiences and Stripe’s public API infrastructure and tooling.
- Ensure our APIs are secure, reliable, and performant while solving product problems and building delightful API and developer experiences for our users.
- Building the future of the Stripe API and scaling Stripe’s API Infrastructure while working with product teams to extend the capabilities of our APIs.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- 10+ years of technical experience or 7+ years in infrastructure / platform engineering field
- 5+ years in a strategic technical leadership role
- Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products).
- Hands-on experience building infrastructure and products for internal or external customers
- Proven track record of delivering pragmatic solutions that accelerate business growth
- Ability to adjust conversations from high-level discussions to detailed coding
- Thrives on a high level of autonomy and responsibility
- Clear and persuasive writing and in-person communication
- Strong problem-solving skills, critical thinking, determination, and a growth mindset
- Ability to work effectively with a diverse group of people, genuinely caring for each other and contributing to high level of psychological safety for all team members and partner
- Proficient in at least one of the programming languages (Java, Ruby, Python, Go).
Preferred qualifications
- Strong written and verbal communication skills for different audiences (leadership, users, company-wide).
- Experience with a variety of common infrastructure platforms (databases, logging, event streams, metrics, caching, etc).
- Experience leading partially remote teams.
- Experience developing sustainable, in-house framework and abstraction ecosystems in large engineering orgs.
- Experience building serverless platforms.
- Experience managing rigorous incident response processes and on call rotations.
Ready to apply?
Apply to Stripe
Note: if you are an intern, new grad, or staff applicant, please do not apply using this link and visit our jobs page for those specific postings.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Organization
The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. The Risk Engineering team develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe’s brand and financial stability.
Team Matching: exact team matching for one of the subteams within this org will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here.
What you’ll do
We’re looking for Backend engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You’ll play a key role in extending our balance management platform and in building out a new funds accessibility platform leveraged by enterprises and SMBs alike. Our team collaborates with many cross-functional teams – from Infrastructure to Product – at Stripe to deliver innovative solutions that address evolving user needs.
Responsibilities
- Scope, design, build, and maintain APIs, services, and large-scale systems that reliably and efficiently handle billions of money movement requests
- Debug and solve critical production issues across services and multiple levels of the stack
- Mentor engineers to help them grow
- Collaborate with stakeholders across the company to build new features at large-scale, while improving internal engineering standards, tooling, and processes
- Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 2-12+ years of industry software engineering experience (does not include internships nor includes co-ops)
- Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic)
- Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
- Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial
- Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users
Preferred Qualifications
- Experience with large-scale financial tracking systems
- Good understanding and practical knowledge in cloud based services (e.g. gRPC, GraphQL, Docker/Kubernetes, cloud services such as AWS, etc.)
Ready to apply?
Apply to Stripe
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the largest and most influential platforms on the internet.
As Reddit continues to scale globally, reliability and performance are more critical than ever. The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.
We are looking for a Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences.
This is a highly technical leadership role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can influence engineering culture across the organization.
What you’ll do:
- Lead Reliability Engineering for User Experience
- Drive reliability, scalability, and operational excellence for critical user facing systems and services. Improve performance and resiliency across APIs, content delivery, feed generation, search, messaging, and real-time experiences.
- Architect for Scale
- Partner with product and infrastructure engineering teams to design systems that remain highly available and performant under massive global load. Guide architectural decisions around failover, redundancy, graceful degradation, traffic management, and capacity planning.
- Reduce Operational Risk
- Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.
- Drive Automation
- Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails
- Incident Management
- Lead complex incident response efforts across engineering teams. Drive blameless postmortems, identify root causes, and ensure sustainable long-term fixes are implemented.
Influence Engineering Standards
- Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.
Mentor and Multiply Impact
- Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.
What We’re Looking For
- 8+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large scale distributed systems.
- Strong collaboration and communication skills with the ability to influence technical direction across teams.
- Strong experience supporting high traffic, user facing production environments.
- Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.
- Experience designing highly available systems with strong operational and reliability practices.
- Strong programming skills in languages such as Go, Python, or similar.
- Strong understanding of observability systems including metrics, logging, tracing, and alerting.
- Experience improving reliability through SLOs, automation, incident management, and performance optimization.
- Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.
Nice to Have
- Experience operating systems at internet scale traffic volumes.
- Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
- Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
- Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
- Contributions to open source software or participation in technical communities.
- Experience leading large scale incident response and operational transformation initiatives.
Why Join Reddit?
You’ll help shape the reliability and performance of one of the internet’s largest platforms, influencing experiences used by millions of people every day. This is an opportunity to solve deeply complex engineering problems at massive scale while helping define the future of reliability engineering for a modern consumer platform.
Benefits
- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Private Medical, Dental, and Vision Benefits
- Personal Retirement Savings Account with matching contribution
- Cycle to Work and Tax Saver schemes
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Ready to apply?
Apply to Reddit
Staff Software Engineer
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About the Role
At PlayStation, we work to develop an inclusive and engaging environment where remarkable talent can excel. As a Staff Software Engineer, you will direct a devoted team enthusiastic about the kernel security of PlayStation devices. This is a unique opportunity to impact the security architecture of our premier gaming systems!
Strengthen our security team at our Dublin office and collaborate with a global console security group. You will refine low-level code and find innovative methods to engage with the OSS community. Your expertise will help maintain PlayStation platforms as the leading place to play!
Key Responsibilities
- Lead a small team in the analysis and improvement of kernel security for PlayStation devices.
- Collaborate with global teams to ensure alignment and successful implementation of security measures.
- Apply your skills in software development using C and C++ to contribute to the security framework.
- Understand and implement code hardening techniques to protect our systems.
- Work closely with validation teams to review code patches, confirming there is no performance impact or regression.
- Integrate external patches into our codebase and explain these changes to development teams.
- Suggest improvements in various areas based on your experience and develop preliminary models to demonstrate these ideas.
- Conduct daily scrum meetings and regularly follow up with the manager on team direction and goals.
- Provide mentorship for junior members on the team.
About You
- Confirmed experience in C/C++ software engineering with a focus on security.
- Strong communication and social skills.
- Ability to thrive in a collaborative, diverse environment.
- Eager to learn new skills and share your knowledge with others.
- Solid grasp of code hardening procedures and objectives.
- Experience working alongside validation teams and grasping the impact of code patches.
- Ability to identify fresh improvement opportunities and construct proof of concepts.
Why PlayStation?
We develop a diverse and welcoming environment where your ideas can prosper. You'll join a team that prioritises collaboration and aims for outstanding results. We contend in a swiftly changing industry, and your contributions will assist us in maintaining leadership in gaming technology. This role offers a high-impact opportunity where you can truly influence outcomes!
As an equal opportunities employer, we strive to create an inclusive environment, empower employees and embrace diversity.
We encourage everyone to respond as we consider all candidates on the basis of their merit, unique strengths, and perspectives they will bring to the role.
Benefits:
- Discretionary bonus opportunity
- Hybrid Working (within Flexmodes)
- Private Medical Insurance
- Dental Scheme
- 25 days holiday per year
- On Site Gym
- Subsidised Café
- Free soft drinks
- On site bar
- Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Staff Engineer, Offensive Security
About the job
The Staff Engineer acts as a Technical Lead. You don't just find bugs; you design complex attack chains that demonstrate systemic risk. You spend as much time writing custom code and researching new bypasses as you do executing tests.
Responsibilities
In this role, you will:
- Full-Stack Penetration Testing: Perform manual and automated testing of web applications, APIs, and mobile apps (iOS/Android).
- Internal/External Network Audits: Conduct network and cloud level assessments with various tooling
- Vulnerability Validation: Triage and validate reports from automated scanners or bug bounty hunters to eliminate false positives and escalate true positives
- AI/LLM Probing: Perform initial prompt injection and jailbreak tests on AI prototypes, services, and applications using established checklists (OWASP Top 10 for LLMs).
- Technical Reporting: Draft high-quality reports that detail the "path to compromise" with clear, reproducible steps for developers.
- Tool Maintenance: Manage and update the team's testing infrastructure (e.g., Burp Suite, and basic C2 listeners).
- Remediation Support: Provide direct technical guidance to engineering teams on how to patch vulnerabilities like XSS, SQLi, and IDOR.
- Adversary Emulation: Design and lead multi-week Red Team operations that mimic specific threat actors (APTs) to test the SIRT detection capabilities.
- Custom Exploit Development: Build custom payloads, droppers, and obfuscated scripts to bypass EDR/AV and maintain stealth.
- AI Red Teaming Architecture: Build automated testing frameworks for AI systems (e.g., using PyRIT, Promptfoo, or Garak) to test for models related to sensitive data leakage.
- Cloud & Infrastructure Attacks: Execute sophisticated attacks against AWS/Azure/K8s, focusing on IAM misconfigurations and container escapes.
- Purple Teaming: Collaborate with SIRT and Detection Engineering to tune SIEM alerts based on the techniques used during an engagement.
- Strategic Bug Bounty Management: Oversee the organization's bug bounty program, identifying trends in submissions to suggest broad architectural security changes.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- Experience: 7-10 years in offensive security, penetration testing, a high-volume bug bounty background, AppSec, or vulnerability exploitation, and track record of finding high/critical vulnerabilities in complex environments using pentesting commercial or custom tools.
- Concepts: Expert Knowledge and solid understanding of the MITRE ATT&CK matrix and the OWASP Top 10 for web applications and top 10 for LLMs, post exploitation (lateral movement, persistence, data exfiltration) and Adversarial ML.
- Tooling: Proficient in OffSec popular tools like Burp Suite professional, Nmap, Metasploit, Wireshark etc... and AI security tools such as LangChain, TensorFlow for adversarial testing or, as well as use of C2 frameworks (Cobalt Strike, Sliver, Havoc) or similar tools
- Scripting and Coding: Ability to write functional scripts in Python or Bash to automate repetitive testing tasks and proficiency in coding and scripting like Python, C++, and scripting for creating custom offensive exploits that avoids signature-based detection.
- Certifications: Possession of advanced industry certifications such as OSCP, OSEP, OSWE, GXPN or similar training in OffSec tracks is highly desirable
Desired:
- Telecom expertise is preferred
- Excellent written and verbal communication skills.
- Ability to influence and build effective working relationships with all levels of the organization.
- Proficiency in multiple languages applicable to the region.
Location
This role will be Remote, and based in Ireland
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Staff Engineer, AI Security.
About the job
As a Staff Engineer, AI Security on the AppSec team, you’ll lead autonomous defense for the AI lifecycle. Build multi-agent frameworks and secure gateways while integrating real-time security gates and identity standards. By mentoring Security and R&D to define the MLSecOps roadmap, you’ll ensure a "secure-by-default" future for agentic workflows and resilient AI innovation.
Responsibilities
In this role, you’ll:
- Serve as the primary subject matter expert for all AI and machine learning security initiatives across security and R&D.
- Design and manage AI gateways to provide a centralized control plane for authentication and authorization and rate limiting across all model and tool interactions.
- Build and maintain an autonomous security agentic framework that utilizes multi agent orchestration for end to end investigation and alert triage and remediation.
- Develop agentic identity models using OAuth 2.1 to propagate identity across trust boundaries and prevent the confused deputy problem.
- Help govern the AI augmented software development lifecycle by integrating real time security gates into the developer environment and CI/CD pipeline.
- Manage Agentic Security Solutions that secure AI lifecycle and manage AI workloads at runtime.
- Author company wide AI security standards and implement these security checks across Twilio’s stack
- Implement human in the loop checkpoints and transactional safety protocols for high impact or destructive agentic actions.
- Partner with engineering leadership to set the long term roadmap for identity centric security and automated posture management.
- Act as a knowledge multiplier by mentoring security engineers and developing secure by default paved road templates for R&D teams
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 8+ years of experience in security engineering with at least 3 years focused on AI or machine learning security operations (MLSecOps).
- Expertise in orchestrating multi-agent systems with AWS Strands, LangGraph, and CrewAI, specializing in runtime isolation, PII redaction, and defending against indirect prompt injection in agentic environments.
- Hands-on experience with AI-specific frameworks (e.g., MITRE ATLAS, MAESTRO, OWASP Top 10 for LLMs/Agents/MCP) to threat model and defend against a wide spectrum of risks, including direct/indirect prompt injection, training data poisoning, tool poisoning, and data exfiltration within agentic workflows.
- Proficiency in securing end-to-end AI pipelines, from data ingestion and training to model deployment and monitoring.
- Strong communication skills to translate complex AI risks into actionable business logic for stakeholders.
Desired:
- Hands-on experience in modern application security tooling including SAST and SCA and DAST with experience adapting these tools to catch AI specific vulnerabilities like indirect prompt injection.
- Expertise in identity standards including OAuth 2.1 and PKCE.
- Experience with AI Red Teaming and conducting adversarial simulations against Large Language Models (LLMs) and agentic systems.
- Proficiency in at least one general programming language (Python, Go, etc) with experience in container security and workload isolation.
- Proven ability to operate with autonomy and drive high impact outcomes in ambiguous environments by identifying and executing on critical projects without predefined roadmaps or direct supervision.
Location
This role will be remote based in Ireland
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Staff Enterprise Security Engineer (AI Security)
About the job
As a Staff Enterprise Security Engineer, you will be a technical leader within the EntSec team, responsible for the foundational security posture of our organization. You will serve as an SME on the technical strategy and engineering execution for securing the AI ecosystem in our Enterprise, moving beyond policy into building the foundational "decision infrastructure" and technical guardrails that allow the enterprise to innovate with AI at scale.
You will also guide strategic direction and collaboration across enterprise security domains. You will need a background in security engineering and the cross-functional influence necessary to solve ambiguous, large-scale problems. Leveraging expertise in security assessments, threat modeling, identity and access control principles, and data protection, you will architect and build preventative guardrails and mitigate new risks introduced by first and third-party AI agents in our Enterprise.
Responsibilities
In this role, you’ll:
- Design and implement secure reference architectures for Enterprise AI platforms that secures every Twilion’s engagement with them, ensuring data integrity, regulatory compliance, and resilience against evolving AI threats.
- Establish a definitive framework for AI vetting, driving the cultural and policy shifts needed to institutionalize this strategic mindset across the organization.
- Collaborate with cross functional partners to develop and set the long term roadmap for agentic AI identity and posture management, ensuring cohesive strategies for reducing risk from agentic AI use.
- Maintain and improve our enterprise security posture through high-quality code (Python, Go, or similar) and automated infrastructure management via IAC.
- Act as a technical mentor to junior engineers and a strategic advisor to leadership on the evolving AI landscape.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 7+ years of experience in security engineering or infrastructure security
- 2+ years of experience leading teams in a technical capacity or leading technical risk analysis in an enterprise environment.
- Expertise in cloud security (AWS, GCP) and container security (Kubernetes).
- Proven track record of designing and deploying complex security systems at scale.
- Strong proficiency in programming languages such as Python, Go, or Java.
Desired:
- Experience in building, deploying and reviewing automation for complex security workflows, including use of both AI-driven and traditional automation tools.
- Excellent communication skills with the ability to explain complex AI security risks to non-technical stakeholders.
Location
This role will be remote, and based in Ireland
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Security Software Engineer, Infrastructure Security (Staff or Senior)
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We are hiring an experienced Security Software Engineer (Staff or Senior) for our Infrastructure Security team to design and build scalable security controls and services within MongoDB Atlas multi-cloud infrastructure.
The team sits within the Site Reliability Engineering organization and works with other engineering teams to ensure that our infrastructure adheres to the highest security standards.
This role can be based out of our Dublin office, or work fully remotely in Ireland.
Responsibilities:
- Design and build core security primitives and services that protect MongoDB Atlas compute, networking, and identity across AWS, Azure, and GCP
- Build secure-by-default infrastructure using Linux security mechanisms (AppArmor, SELinux, seccomp, cgroups), Kubernetes, and eBPF to enforce runtime policies and gain deep visibility into systems behaviour
- Develop APIs, automation, and tooling that manage security posture at scale (CSPM, vulnerability management, workload identity) and provide monitoring, logging, and alerting pipelines that integrate with our tooling (Grafana, Splunk, Victoria Metrics.)
- Integrate security into our CI/CD and infrastructure-as-code workflows (Terraform) so that security controls are versioned, reviewed, and deployed just like any other code
- Lead complex projects end‑to‑end, from problem discovery and design docs to implementation, rollout, and long‑term ownership
- Collaborate with SRE, platform and product engineering teams to define secure architectures for new infrastructure and services
Qualifications:
You might be a great fit if you match some of the following:
- 5+ years of experience in Software Engineering, Site Reliability Engineering, or similar roles, preferably with relevant security work
- Proficiency with at least one programming language (Java, Golang, Rust, Python, or C/C++) and experience with infrastructure-as-code tools (Terraform) to automate security configurations and processes
- A deep understanding of Linux and networking concepts, including low-level fundamentals, and how they work together in complex systems
- Experience building security-related features or platforms such as runtime monitoring, CSPM, or vulnerability management
- Experience with a cloud provider (AWS, GCP, or Azure) and their security best practices and building blocks
- Hands-on experience with Kubernetes and its security ecosystem (e.g. RBAC, OPA/Gatekeeper, Kyverno, eBPF, Falco, Tetragon)
- A systems mindset: you think about failure modes, performance, observability, and operability alongside security and correctness
- Strong communication skills and the ability to explain complex security concepts and tradeoffs to both technical and non-technical stakeholders
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 426183
Ready to apply?
Apply to MongoDB
Staff Software Engineer
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The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes.
The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change.
One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines.
That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid.
Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good.
Join us to help us build a more resilient world together.
Role & Team
As a Staff Engineer, you will work across multiple teams to evolve a suite of web and internal tools that enable utility companies to more effectively manage risks associated with climate change and wildfires.
We are seeking improvement in the following areas:
- Performance & Scalability: ensure that our product can handle 3x YoY growth
- Accelerate time to value of new product capabilities
- Reduce the amount of manual work required to ingest vegetation analysis into our customer facing tools
At Overstory, our Staff Engineers are hands-on technical leaders whose influence extends beyond their team either through leading cross team initiatives, making technology choices for critical aspects of our technology platform or solving for critical technical challenges within teams enabling our business to achieve our rapid scaling plans (growing 3x YoY).
This role will start off being primarily team scoped solving critical scaling challenges. There is scope to expand remit as we grow.
Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)
What You'll Do
Technical Skills:
- Broad and deep understanding of system design with an ability to select the correct paradigm/technology given the situation and constraints.
- Develops a deep understanding of our business domains and how technology can be applied to drive business impact.
- Innovates and introduces new technologies or methodologies.
- Resolves complex technical challenges with innovative solutions.
Ownership:
- Leads cross-team initiatives or leads on architectural system design at team level
- Drives pragmatic technology choices/decisions making sensible trade offs in order to balance current and future business needs.
- Defines coding standards and engineering best practices.
- Evaluates and recommends new tools and technologies.
- Hands-on contribution
Leadership:
- Mentors and coaches engineers.
- Influences technical decisions at the organizational level.
- Collaborates with product managers and CTO to inform how technology can influence or enable the product strategy.
Skills & Experience
- Experience of working in a high growth scaleup environment
- Product minded and able to demonstrate significant impact you have had on a business through the application of technology
- Proven experience of full stack development across the following (or similar) technologies: React/Typescript, Python/fastAPI, Postgres DB, Data pipelines)
- Comfortable working in a build it, run it environment (GCP, cloud run, grafana, k8s) - or similar
- Ability to design and implement scalable and resilient systems
- Strong leadership skills with the ability to mentor and coach engineers at all levels
- Excellent communication skills and ability to collaborate effectively in a cross-functional team environment
- Passion for learning and staying updated with evolving technologies and industry trends
Nice To Have
- Demonstrated experience scaling large distributed architectures
- Experience working in a remote-first environment
- Experience working with satellite data and/or imagery
Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.
What We Offer
- Competitive, location-specific compensation and benefits
- Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
- Home office stipend, coworking and ongoing education budgets
- A company culture that genuinely embodies each of our core values
- To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis
About Our Team
We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team and at last count we speak fourteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, and Danish.
We work remotely from eleven countries and are looking for candidates that are living and working in one of them: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Switzerland, Denmark and Canada. We gather once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration.
Diversity & Inclusion
The climate crisis is a human crisis that requires diverse perspectives to solve.
We place enormous value on diversity and believe that the best ideas emerge when people with different backgrounds and experience work together. We remain committed to scaling a team that reflects the communities we serve, and strive to uphold equitable and inclusive practices across every aspect of our business. We are responsible for creating and maintaining a culture where everyone - regardless of background - has a voice in building a sustainable future.
Our Values
Tackling the climate crisis is our greatest mission.
We act with urgency.
Our curiosity fuels our growth.
We recognize that change is constant, and we find joy and power in exploration.
We’re rooted in diversity.
Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences.
We care for each other.
We love the power of machines but we nurture each other as humans.
Trust is fundamental.
We assume the best in everyone, and we share ideas openly so that we have a positive impact.
_________________________________
Use of AI in Our Hiring Process
We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. All hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our Privacy Notice.
Ready to apply?
Apply to Overstory
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
What is our Mission
Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally, we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform.
A day in the life (Responsibilities)
- Lead complex projects within a cross-functional collaborative and supportive environment.
- Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
- Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
- Iterate on our technical approach to data management in support our international strategy
- Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
- Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
- Advocate for best coding practices, raising the bar for yourself, your team, and the company.
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
What you'll need to thrive (Requirements)
- 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
- Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
- Drive to work across our tech stack and support other engineers in resolving challenging problems
- Passionate about making users happy and seeing people use your product in the wild.
- Ability to embrace an agile mindset focused on delivering usable software.
- Experience with fiscalisation, internationalization is a plus
Our Tech Stack
- A core of Java & Kotlin based backend services.
- React SPAs leveraging Tailwind, GraphQL and Storybook.
- Android app built in Java & Kotlin running in the restaurant.
- PostgresQL and Dynamodb as core persistence.
- Pulsar, Camel and RabbitMQ for message-based integrations.
- And many more technologies that help us build a top class platform.
**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
OUR COMPANY
WHAT YOU WILL DO
-
Design and Documentation
- Produce complete, accurate, and installable design packages, including floor plans (device locations, cabling, and routes), schematic and riser diagrams, detailed rough-in and termination details, and panel elevations.
- Ensure designs adhere to client standards, incorporate Crime Prevention Through Environmental Design (CPTED) principles, and meet building codes.
- Review and support design calculations and coordinate photometric and lighting requirements.
- Complete and submit all necessary programming forms required by the team to facilitate system commissioning.
- Attend review meetings to integrate feedback and modify standards for unique site conditions.
-
Installation and Coordination
- Develop a detailed construction schedule for security activities, lead coordination meetings, and identify project constraints.
- Serve as the central point of contact to coordinate security requirements with major trades, including electrical engineers, architects/door hardware consultants, and Enterprise Network partners.
- Ensure all equipment and materials are procured, onsite, and installed according to design and approved pricing.
- Procure all necessary permits and licences, ensuring compliance with legal and public authority requirements.
- Oversee installation quality, ensuring adherence to good housekeeping practices and cooperation with third-party testing and inspection.
- Provide protection to safeguard Security Systems and property throughout the project lifecycle.
-
Project Closeout
- Coordinate system programming, perform pre-installation sign-offs, and oversee pre-functional checklists, testing, and final adjustments.
- Demonstrate all systems and component operations for final acceptance.
- Prepare and submit final O&M manuals and as-built documents.
- Ensure training is provided for security, facility, and technical staff where required.
ESSENTIAL CRITERIA.
- Exposure to Security Integration or Construction
- Minimum of 3–5 years’ experience in a technical design position.
DESIRED CRITERIA
- AutoCAD experience.
- BIM365 experience.
- BLUEBEAM experience.
BELONGING AT EOS
#IND #LI-CT2
Ready to apply?
Apply to EOS
This hybrid role is based in Dublin, Ireland (Full relocation provided).
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
What is our Mission
Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally, we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform.
A day in the life (Responsibilities)
- Lead complex projects within a cross-functional collaborative and supportive environment.
- Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
- Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
- Iterate on our technical approach to data management in support our international strategy
- Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
- Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
- Advocate for best coding practices, raising the bar for yourself, your team, and the company.
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
What you'll need to thrive (Requirements)
- 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
- Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
- Drive to work across our tech stack and support other engineers in resolving challenging problems
- Passionate about making users happy and seeing people use your product in the wild.
- Ability to embrace an agile mindset focused on delivering usable software.
- Experience with fiscalisation, internationalization is a plus
Our Tech Stack
- A core of Java & Kotlin based backend services.
- React SPAs leveraging Tailwind, GraphQL and Storybook.
- Android app built in Java & Kotlin running in the restaurant.
- PostgresQL and Dynamodb as core persistence.
- Pulsar, Camel and RabbitMQ for message-based integrations.
- And many more technologies that help us build a top class platform.
**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms.
A day in the life (Responsibilities)
- Develop and drive an architectural vision to support the ambitious goals for agents and agent development
- Be an active participant and an authoritative technical voice in FinTech product strategy discussions
- Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production
- Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole
- Evolve an ever more efficient way of working through agents and spread it across Toast
- Work directly with the product manager for the Team Agent space, collaborating to drive vision
- Be hands on and actively participate in development on the Team Agent
- Mentor and develop technical leadership across Team, and Fintech
What you'll need to thrive (Requirements)
- 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems
- 10+ years experience building and operating SaaS products, ideally AWS hosted
- 1+ years experience using the latest in coding agents
- A strong desire to lean all in on agentic development practices
- Passion for building autonomous agents
- Demonstrated ability to drive technical architecture for a company or highly scalable line of products
- A desire to work not only with technologists but also product owners and business leaders
- Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load
- Ability and desire to communicate and influence at the executive level
What will help you stand out (Nonessential Skills/Nice to Haves)
- Experience designing agentic products
- Experience building systems that leverage LLMs and other ML models
- Experience with enterprise integration using Apache Camel
- Experience architecting event-driven distributed systems using Apache Pulsar
- Experience defining test, build and deploy strategies
- Solid understanding of workforce management
- Solid understanding of restaurant operations
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.
This role sits within the Service Agent pillar: 12 teams and growing, building every capability that makes Fin work. You'll own 1-2 of the most strategically significant work streams in the pillar. These aren't static teams with stable roadmaps. We re-evaluate priorities at the pillar level constantly, spinning up and down work streams and dynamic teams to solve whatever matters most right now. The teams you lead six months in may look nothing like the ones you start with. You need to be okay with that.
The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed.
What will you do?
You'll own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.
This is not a role for facilitators. You will be on the front line: deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck. There is a straight line between your work and the impact being delivered. You lead from the front.
We regularly spin up new work streams around emerging priorities. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. Then the shape of your teams may change again. That's the job.
You'll develop senior engineers into leaders. We don't need someone who mentors juniors on the basics. We need someone who accelerates staff and senior engineers, who gives direct, actionable feedback that changes outcomes, and who grows the leadership capacity of the people around them.
You'll partner with the Engineering Director on pillar-level strategy. Where should we invest more? Where are we falling behind? What should we defund? You bring these opinions, backed by what you're seeing on the ground.
And you'll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development, both personally and through how you set up your teams.
What are we looking for?
The most important thing: you need to be an exceptional people leader AND personally action-oriented. Not one or the other. We don't want managers who are great with people but distant from the product. And we don't want hands-on operators who neglect the leadership craft. You build high-performing teams AND get personally stuck in to drive outcomes when it matters.
Beyond that:
Product-minded, not process-minded. You understand what you're building and why. You have opinions about the product, not just how the team operates. You can challenge a product direction, spot a gap in the strategy, and make calls about what work matters most.
Operated at real scale with startup energy. You've likely spent time at companies operating at significant scale. You've seen what large distributed systems look like in production and what it takes to ship reliably in that environment. But you also have urgency, resourcefulness, and a bias toward action over discussion.
AI fluency. You're actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role.
Technically credible. You don't need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. You can spot when a team is over-engineering or under-investing. Engineers respect your technical judgment.
Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day.
Extreme autonomy. You partner with the Engineering Director on where the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of manager who waits for direction, this isn't the right role.
Critical thinking about the business. You understand what Intercom is optimising for and translate that into team-level decisions. Which work streams need investment? Where are we falling behind? What should we stop doing to go harder somewhere else?
Why Intercom, why now?
Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins.
Intercom has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.
Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.
Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up.
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%.
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
- Flexible paid time off policy.
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.
This role sits within the Service Agent pillar: 12 teams and growing, building every capability that makes Fin work. You'll own 1-2 of the most strategically significant work streams in the pillar. These aren't static teams with stable roadmaps. We re-evaluate priorities at the pillar level constantly, spinning up and down work streams and dynamic teams to solve whatever matters most right now. The teams you lead six months in may look nothing like the ones you start with. You need to be okay with that.
The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed.
What will you do?
You'll own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.
This is not a role for facilitators. You will be on the front line: deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck. There is a straight line between your work and the impact being delivered. You lead from the front.
We regularly spin up new work streams around emerging priorities. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. Then the shape of your teams may change again. That's the job.
You'll develop senior engineers into leaders. We don't need someone who mentors juniors on the basics. We need someone who accelerates staff and senior engineers, who gives direct, actionable feedback that changes outcomes, and who grows the leadership capacity of the people around them.
You'll partner with the Engineering Director on pillar-level strategy. Where should we invest more? Where are we falling behind? What should we defund? You bring these opinions, backed by what you're seeing on the ground.
And you'll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development, both personally and through how you set up your teams.
What are we looking for?
The most important thing: you need to be an exceptional people leader AND personally action-oriented. Not one or the other. We don't want managers who are great with people but distant from the product. And we don't want hands-on operators who neglect the leadership craft. You build high-performing teams AND get personally stuck in to drive outcomes when it matters.
Beyond that:
Product-minded, not process-minded. You understand what you're building and why. You have opinions about the product, not just how the team operates. You can challenge a product direction, spot a gap in the strategy, and make calls about what work matters most.
Operated at real scale with startup energy. You've likely spent time at companies operating at significant scale. You've seen what large distributed systems look like in production and what it takes to ship reliably in that environment. But you also have urgency, resourcefulness, and a bias toward action over discussion.
AI fluency. You're actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role.
Technically credible. You don't need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. You can spot when a team is over-engineering or under-investing. Engineers respect your technical judgment.
Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day.
Extreme autonomy. You partner with the Engineering Director on where the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of manager who waits for direction, this isn't the right role.
Critical thinking about the business. You understand what Intercom is optimising for and translate that into team-level decisions. Which work streams need investment? Where are we falling behind? What should we stop doing to go harder somewhere else?
Why Intercom, why now?
Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins.
Intercom has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.
Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.
Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up.
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%.
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
- Flexible paid time off policy.
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're on the cutting edge of defining how AI agents should work — inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.
This role sits at the heart of the Service Agent pillar — 12 teams and growing, building every capability that makes Fin work. You'll partner at the strategic pillar level: broad context across work streams, deep technical understanding of how Fin operates end-to-end, and the autonomy to decide where you need to go next. When we need a new work stream spun up from scratch — a brand new team, an ambiguous problem space, aggressive timelines — you're the person who makes that happen.
The competitive landscape is intense. Fast-moving AI-native startups are coming hard for this space, shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure, who can maintain technical excellence while moving at startup speed within a company that has the resources and customer base to make that speed count.
What will you do?
- Partner at the strategic pillar level. You'll have broad context across work streams and use that to inform technical strategy and investment priorities. What should we care about? Where should we invest? Where do you need to step in? These are your decisions.
- Spin up 0-to-1 work streams. Bring together engineers who've never worked as a team, disambiguate the problem space, build momentum under aggressive timelines, set high expectations, and drive execution.
- Execute on the most ambiguous, highest-stakes problems. You're hands-on. You write code, you ship features, you're deep in the weeds. We've seen too many Principal Engineers who are brilliant but too far from execution to be effective here.
- Lead experimental work at the AI frontier. Run your own A/B tests, do prompt engineering, build evals, and calibrate accuracy, cost, and latency for LLM-powered features. Much of what we're building are new paradigms for customer-facing software.
- Shape long-term technical strategy through execution. Your hands-on work informs the architecture. You're simultaneously building and thinking about what needs to change about how we build products — data models, system design, the shift from GUI-first to agent-first interfaces.
- Work across the full stack in an AI-first development environment. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development and help shape how the entire engineering org works.
- Raise the bar for the people around you. Give direct, actionable feedback that changes outcomes. We don't need someone who mentors juniors on the basics — we need someone who can accelerate and grow the senior and staff engineers around them.
What are we looking for?
The core requirement: engineering depth and product thinking. We need someone who combines deep engineering ability with strong product and design instincts — not one or the other. We don't want engineers who are technically brilliant but disconnected from the product. And we don't want product-minded engineers who have great instincts but can't execute at the level this work demands. You need to be able to both build complex systems AND identify the right problems to solve. This is the single most important dimension we evaluate on.
Beyond that:
- Operated at real scale and has builder energy. You've likely spent time at companies operating at significant scale — the kind of environment where you've seen what large-scale distributed systems actually look like in production. But you also have startup DNA: urgency, resourcefulness, a bias toward building over discussing.
- AI fluency. You're actively experimenting with AI-assisted development, pushing the boundaries of what's possible, and forming opinions about how it changes the way teams build software. This matters more than any specific stack experience.
- Deep technical depth with breadth. You can go deep into the weeds on at least one technical domain, but you also navigate complex multi-team systems with ease. In conversation, you move fluidly from business context to technical strategy to implementation details.
- Communication as a superpower. You can explain to leadership why a technical investment matters, align multiple teams around a complex project, and then walk an engineer through the gnarly implementation details. This role lives and dies on your ability to communicate across every level.
- Extreme autonomy. You partner with the Engineering Director on where you think the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of engineer who waits to be told what to work on, this isn't the right role.
- Critical thinking about the business. You understand what Intercom is optimizing for and translate that into technical decisions. Which work streams need investment? Where are we falling behind? What should we defund to go harder somewhere else? You think at this level naturally.
- At least ~10+ years of experience, with significant time as a technical leader driving complex projects across multiple teams and stakeholders.
- Stack agnostic. We use Ruby on Rails, React (migrating from Ember), and AWS. But AI tools increasingly abstract the stack — what matters is your ability to learn, build, and operate effectively with tools like Claude Code. If you're great with a high-level programming language and fluent with AI-assisted development, you'll be productive fast.
Why Intercom, why now?
Fin is #1 — and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. This is one of the most consequential competitive moments in tech history, and the engineering decisions made in the next 12 months will determine who wins.
A rare pivot that actually worked. Intercom has been building for 15 years — deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster..
AI-first engineering culture. Every engineer gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in the platform capabilities — MCP servers, skills, shared tooling — that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.
The sweet spot. Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Staff Software Engineer, AI Serving (AI Infrastructure)
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This role can be Office/Hybrid/Remote based within the UK
HubSpot is on the forefront of empowering businesses with cutting-edge AI, and our AI Infrastructure group is at the heart of this initiative. We are seeking a Staff level Software Engineer with a passion for infrastructure and developer experience to join our AI Serving team. The AI Serving team is part of AI Infrastructure and its goal is to own and operate HubSpot's model inference and serving infrastructure end-to-end, ensuring AI models are reliably deployed, scaled, observed, and cost-efficient across all hublets and environments, while also serving as the home for modern Python at HubSpot.
The team owns the serving frameworks and libraries that power synchronous, asynchronous, and offline inference, along with model deployment pipelines, autoscaling, and GPU/CPU resource management. The team's roadmap focuses on improving the reliability and efficiency of batch inference, strengthening model observability, and scaling AI infrastructure cost-effectively. The team also serves as the home for core Python libraries and tooling across HubSpot.
As a Staff Software Engineer on the AI Serving team you will:
- Write and ship production code that directly powers AI capabilities across HubSpot, a crucial building block for user and business impact at scale
- Lead the evolution of our model serving and inference infrastructure, improving reliability, scalability, and cost-efficiency
- Set technical direction for how HubSpot deploys and operates ML models at scale, guiding decisions on architecture, cost optimization, and developer experience
- Work closely with Machine Learning Engineers, Product Software Engineers, and other Infrastructure teams to streamline model deployment and serving
- Gain deep exposure to a wide range of HubSpot infrastructure systems through building and maintaining core Python libraries, an excellent opportunity to learn how HubSpot operates under the hood
- Collaborate with HubSpotters all over the company, whether in engineering, product, design, research, marketing, sales, etc, gaining exposure to how HubSpot works as a business
- Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that's at home, in an office, or a blend of the two
We're not just looking for engineers with many years of experience. Instead we're looking for engineers who also have a track record of unique excellence, leadership, and leveling up those around them.
We work with Python and Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. Check out our engineering blog to learn more.
What we'd like to see:
- A proven track record of directly contributing to and leading infrastructure projects at scale, ideally in serving, deployment, or platform engineering
- The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall platform architecture
- The ability to work effectively across teams, driving technical initiatives spanning multiple groups within AI Infrastructure and beyond
- Comfort with ambiguity: you can take on broad, cross-team problems and drive them to resolution without waiting for every detail to be specified
- Coaching and mentorship experience
- A track record in partnering successfully with recruiting to build remarkable engineering teams
- Bonus: Python expertise. Experience with Python tooling, libraries, and developer experience is a strong plus, given the team's role in stewarding Python across AI workloads at HubSpot
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply. We'd love to hear from you.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
Ready to apply?
Apply to HubSpot
Staff Software Engineer, AI Serving (AI Infrastructure)
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This role can be Office/Hybrid/Remote based within Ireland
HubSpot is on the forefront of empowering businesses with cutting-edge AI, and our AI Infrastructure group is at the heart of this initiative. We are seeking a Staff level Software Engineer with a passion for infrastructure and developer experience to join our AI Serving team. The AI Serving team is part of AI Infrastructure and its goal is to own and operate HubSpot's model inference and serving infrastructure end-to-end, ensuring AI models are reliably deployed, scaled, observed, and cost-efficient across all hublets and environments, while also serving as the home for modern Python at HubSpot.
The team owns the serving frameworks and libraries that power synchronous, asynchronous, and offline inference, along with model deployment pipelines, autoscaling, and GPU/CPU resource management. The team's roadmap focuses on improving the reliability and efficiency of batch inference, strengthening model observability, and scaling AI infrastructure cost-effectively. The team also serves as the home for core Python libraries and tooling across HubSpot.
As a Staff Software Engineer on the AI Serving team you will:
- Write and ship production code that directly powers AI capabilities across HubSpot, a crucial building block for user and business impact at scale
- Lead the evolution of our model serving and inference infrastructure, improving reliability, scalability, and cost-efficiency
- Set technical direction for how HubSpot deploys and operates ML models at scale, guiding decisions on architecture, cost optimization, and developer experience
- Work closely with Machine Learning Engineers, Product Software Engineers, and other Infrastructure teams to streamline model deployment and serving
- Gain deep exposure to a wide range of HubSpot infrastructure systems through building and maintaining core Python libraries, an excellent opportunity to learn how HubSpot operates under the hood
- Collaborate with HubSpotters all over the company, whether in engineering, product, design, research, marketing, sales, etc, gaining exposure to how HubSpot works as a business
- Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that's at home, in an office, or a blend of the two
We're not just looking for engineers with many years of experience. Instead we're looking for engineers who also have a track record of unique excellence, leadership, and leveling up those around them.
We work with Python and Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. Check out our engineering blog to learn more.
What we'd like to see:
- A proven track record of directly contributing to and leading infrastructure projects at scale, ideally in serving, deployment, or platform engineering
- The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall platform architecture
- The ability to work effectively across teams, driving technical initiatives spanning multiple groups within AI Infrastructure and beyond
- Comfort with ambiguity: you can take on broad, cross-team problems and drive them to resolution without waiting for every detail to be specified
- Coaching and mentorship experience
- A track record in partnering successfully with recruiting to build remarkable engineering teams
- Bonus: Python expertise. Experience with Python tooling, libraries, and developer experience is a strong plus, given the team's role in stewarding Python across AI workloads at HubSpot
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply. We'd love to hear from you.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
Ready to apply?
Apply to HubSpot
Staff Software Engineer, Flywheel Engage
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This role can be Office/Hybrid/Remote based within Ireland
We’re looking to add a Staff Software Engineer to join the Engage Product Group in Flywheel Product Line.
Engage Product Group mission is to reinvent HubSpot GTM Sales teams by supercharging our sales reps with world-class AI to help them hit and exceed plans. We build, evolve and maintain sophisticated AI products that meaningfully increase closed won rates by qualifying inbound leads with AI, providing intelligent insights and coaching, and generate highly-customized demo instances for every HubSpot prospect using multi-agent systems.
For this specific role, we are building a reusable, reliable, and intelligent context layer for GTM AI and agents. Our goal is to centralize insight storage, search, and retrieval; enabling faster experimentation; improving insight quality through evaluation and versioning; and powering flagship agents and guided experiences with consistent, high-quality context.
Staff Software Engineers are highly productive, impactful, and trusted engineers who leverage their skills and knowledge to work autonomously on the most complex projects and set technical direction. These problems can be broad, deep, and often span across multiple teams and product areas. Context will be your primary focus for the next few months, but we expect that you will deploy to other teams in the group over time as well.
As a Staff Software Engineer on Engage Context team you will:
- Write and ship production code that has meaningful business and GTM impact
- Disambiguate, design and build new AI features, agents and insights, each contributing to GTM efficiency and user or prospect experience
- Work with a small cross-functional teams of product engineers, ML engineers, PMs and designers
- Collaborate with HubSpotters and GTM folks all over the company
- Get deep exposure to how HubSpot GTM works
We’re looking for engineers who have a track record of strong business and product mindset, who enjoy working with real GTM challenges and can navigate ambiguity with high levels of autonomy and passion.
We work with Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. Check out our engineering blog to learn more.
What we’d like to see:
- Experience in building AI products, especially but not only in GTM context, with a track record of tackling evaluations and innovation on top of frontier models advances.
- Experience in building products used by GTM teams - sales or service - and drive for using technology to drive business outcomes.
- Experience working closely with product management, designers and GTM teams, to help disambiguate problems, opportunities and co-create a solution.
- A passion for clean, scalable code and engineering excellence.
- The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall product architecture.
- Coaching and mentorship experience.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
Ready to apply?
Apply to HubSpot
This role can be Office/Hybrid/Remote based within Ireland
We’re looking to add a Staff Software Engineer to join the Engage Product Group in Flywheel Product Line.
Engage Product Group mission is to reinvent HubSpot GTM Sales teams by supercharging our sales reps with world-class AI to help them hit and exceed plans. We build, evolve and maintain sophisticated AI products that meaningfully increase closed won rates by qualifying inbound leads with AI, providing intelligent insights and coaching, and generate highly-customized demo instances for every HubSpot prospect using multi-agent systems.
For this specific role, we are building a reusable, reliable, and intelligent context layer for GTM AI and agents. Our goal is to centralize insight storage, search, and retrieval; enabling faster experimentation; improving insight quality through evaluation and versioning; and powering flagship agents and guided experiences with consistent, high-quality context.
Staff Software Engineers are highly productive, impactful, and trusted engineers who leverage their skills and knowledge to work autonomously on the most complex projects and set technical direction. These problems can be broad, deep, and often span across multiple teams and product areas. Context will be your primary focus for the next few months, but we expect that you will deploy to other teams in the group over time as well.
As a Staff Software Engineer on Engage Context team you will:
- Write and ship production code that has meaningful business and GTM impact
- Disambiguate, design and build new AI features, agents and insights, each contributing to GTM efficiency and user or prospect experience
- Work with a small cross-functional teams of product engineers, ML engineers, PMs and designers
- Collaborate with HubSpotters and GTM folks all over the company
- Get deep exposure to how HubSpot GTM works
We’re looking for engineers who have a track record of strong business and product mindset, who enjoy working with real GTM challenges and can navigate ambiguity with high levels of autonomy and passion.
We work with Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. Check out our engineering blog to learn more.
What we’d like to see:
- Experience in building AI products, especially but not only in GTM context, with a track record of tackling evaluations and innovation on top of frontier models advances.
- Experience in building products used by GTM teams - sales or service - and drive for using technology to drive business outcomes.
- Experience working closely with product management, designers and GTM teams, to help disambiguate problems, opportunities and co-create a solution.
- A passion for clean, scalable code and engineering excellence.
- The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall product architecture.
- Coaching and mentorship experience.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
Ready to apply?
Apply to HubSpot
Staff Mechanical Engineer
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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
The Voyager team in Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge. The team specializes in integrating enterprise networking capabilities from global IT leaders with purpose-built hardware and software platforms designed to meet market demands for the most stringent of environmental requirements. We are seeking a Mechanical Engineer to join our Mechanical team in Dublin. The ideal candidate will have a strong background in mechanical design, specialising in design principles & processes including, sheetmetal, turned/milled, injection moulded, cast and extruded parts.
Key Responsibilities
- Work within the engineering team to design rugged edge technology equipment.
- Primary role is enclosure design using various design principles & processes including, sheetmetal, turned/milled injection moulded, cast and extruded parts.
- Liaise with the Hardware team on PCBA & cable design
- Generate parts on PLM system
- Liaise with suppliers to get custom parts built
- Spec off-the-shelf components & source for prototype build
- Product prototype assembly or disassembly, including the development of build instructions and other general product development documentation
- Validate design through environmental testing in contracted test labs to applicable standards (MIL-810-H for example)
- Work through the prototype process to finalised design ready for production
- Define & handover mechanical BOM to NPI team via PLM system
- General Engineering support throughout the lifecycle of the product
- Generate and accurately maintain all product development documentation at all stages of the product lifecycle.
- Carry out product inspections, investigate product failures, part measurements, etc.
- Liaise with Production Test and Quality teams throughout the development process and support during product lifecycle.
Required Qualifications
- Degree Qualification in Mechanical Engineering
- Minimum 5 years previous design experience in an R&D environment
Preferred Qualifications
- Industrial and manufacturing knowledge or experience
- 3D modelling skills is a requirement (Creo Parametric, Siemens NX or similar)
- Experience with Product Lifecycle Management systems would be advantageous (Creo Windchill, Teamcentre or similar)
- Experience with an ERP system like SAP Business One or Oracle is desirable but not essential.
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
-
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
-
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Ready to apply?
Apply to Anduril Industries
Junior Electronic Trading Support Engineer
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Hudson River Trading (HRT) is looking for a Junior Electronic Trading Support Engineer to join our global Trade Operations (TradeOps) team in NYC. This team is responsible for managing HRT’s live trading environment, one of the most robust and efficient electronic trading platforms in the world. This includes configuring, monitoring, and optimizing the firm’s trading as well as handling risk, regulatory, and development tasks. The TradeOps team focuses on both automating common tasks and preparing for the unexpected. Your day could consist of debugging to get a process running in time for the market open, making a difficult on-the-spot decision that balances compliance, risk, and PnL during trading hours, or coordinating the technical rollout of a new trading strategy.
Being a member of TradeOps at HRT means working on a tight-knit, highly productive team. We're looking for someone who loves technology and wants to work on a broad range of projects using whatever tool(s) best solve the problem at hand. Excellent communication is a must, along with a can-do attitude.
Role
In a high performance environment, immediate awareness of and reaction to systems and trading issues is essential. That’s where HRT’s Electronic Trading Support Engineers come in. You’ll be responsible for managing new initiatives and ensuring a smooth trading day. You’ll act as the first line of defense when the inevitable happens, and the subject matter expert on recent changes to the production trading platform. The team’s scope covers everything from systems infrastructure, to compliance, risk management, overnight clearing, and performance improvement.
Responsibilities
- Support live trading during US market hours
- Handle order flow from HRT’s trading desks
- Respond to external market alerts and outages
- Interface with exchanges & other external parties to support trading
Qualifications
- Bachelor’s degree in a quantitative discipline (CS, Engineering, Physics, Math, etc.)
- Working knowledge of UNIX systems
- Experience with a scripting language (Python, Perl, Bash)
- Excellent communication skills and enjoy interfacing with clients, both internal and external
- Incredibly organized, with a high attention to detail
- Excited to work independently in a very fast-paced, high pressure environment
- Poses an understanding of Market Data/Order Entry systems and/or an interest in how modern electronic markets work
- Industry experience and/or Series 7 or 57 certification is preferred if applicable, but not required - recent graduates with relevant knowledge can be considered
The estimated base salary range for this position is 100,000 to 150,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package.
Culture
Hudson River Trading (HRT) brings a scientific approach to trading financial products. We have built one of the world's most sophisticated computing environments for research and development. Our researchers are at the forefront of innovation in the world of algorithmic trading.
At HRT we welcome a variety of expertise: mathematics and computer science, physics and engineering, media and tech. We’re a community of self-starters who are motivated by the excitement of being at the cutting edge of automation in every part of our organization—from trading, to business operations, to recruiting and beyond. We value openness and transparency, and celebrate great ideas from HRT veterans and new hires alike. At HRT we’re friends and colleagues – whether we are sharing a meal, playing the latest board game, or writing elegant code. We embrace a culture of togetherness that extends far beyond the walls of our office.
Feel like you belong at HRT? Our goal is to find the best people and bring them together to do great work in a place where everyone is valued. HRT is proud of our diverse staff; we have offices all over the globe and benefit from our varied and unique perspectives. HRT is an equal opportunity employer; so whoever you are we’d love to get to know you.
Please be advised: Use of AI tools during interviews or assessments is strictly prohibited, unless otherwise instructed or agreed upon. We employ various methods to evaluate the authenticity of candidate responses. If we determine that AI assistance was used during any stage of the hiring process, we reserve the right to immediately disqualify your candidacy or rescind any job offers extended.
Ready to apply?
Apply to Hudson River Trading
Electronic Trading Support Engineer
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Hudson River Trading (HRT) is looking for an Electronic Trading Support Engineer to join our global Trade Operations (TradeOps) team in NYC. This team is responsible for managing HRT’s live trading environment, one of the most robust and efficient electronic trading platforms in the world. This includes configuring, monitoring, and optimizing the firm’s trading as well as handling risk, regulatory, and development tasks. The TradeOps team focuses on both automating common tasks and preparing for the unexpected. Your day could consist of debugging to get a process running in time for the market open, making a difficult on-the-spot decision that balances compliance, risk, and PnL during trading hours, or coordinating the technical rollout of a new trading strategy.
Being a member of TradeOps at HRT means working on a tight-knit, highly productive team. We're looking for someone who loves technology and wants to work on a broad range of projects using whatever tool(s) best solve the problem at hand. Excellent communication is a must, along with a can-do attitude.
Role
In a high performance environment, immediate awareness of and reaction to systems and trading issues is essential. That’s where HRT’s Electronic Trading Support Engineers come in. You’ll be responsible for managing new initiatives and ensuring a smooth trading day. You’ll act as the first line of defense when the inevitable happens, and the subject matter expert on recent changes to the production trading platform. The team’s scope covers everything from systems infrastructure, to compliance, risk management, overnight clearing, and performance improvement.
Responsibilities
- Support live trading during US market hours
- Handle order flow from HRT’s trading desks
- Respond to external market alerts and outages
- Interface with exchanges & other external parties to support trading
Qualifications
- Bachelor’s degree in a quantitative discipline (CS, Engineering, Physics, Math, etc.)
- Working knowledge of UNIX systems
- Experience with a scripting language (Python, Perl, Bash)
- Excellent communication skills and enjoy interfacing with clients, both internal and external
- Incredibly organized, with a high attention to detail
- Excited to work independently in a very fast-paced, high pressure environment
- Poses an understanding of Market Data/Order Entry systems and an interest in how modern electronic markets work
- Industry experience and/or Series 7 or 57 certification is preferred
The estimated base salary range for this position is 100,000 to 150,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package.
Culture
Hudson River Trading (HRT) brings a scientific approach to trading financial products. We have built one of the world's most sophisticated computing environments for research and development. Our researchers are at the forefront of innovation in the world of algorithmic trading.
At HRT we welcome a variety of expertise: mathematics and computer science, physics and engineering, media and tech. We’re a community of self-starters who are motivated by the excitement of being at the cutting edge of automation in every part of our organization—from trading, to business operations, to recruiting and beyond. We value openness and transparency, and celebrate great ideas from HRT veterans and new hires alike. At HRT we’re friends and colleagues – whether we are sharing a meal, playing the latest board game, or writing elegant code. We embrace a culture of togetherness that extends far beyond the walls of our office.
Feel like you belong at HRT? Our goal is to find the best people and bring them together to do great work in a place where everyone is valued. HRT is proud of our diverse staff; we have offices all over the globe and benefit from our varied and unique perspectives. HRT is an equal opportunity employer; so whoever you are we’d love to get to know you.
Please be advised: Use of AI tools during interviews or assessments is strictly prohibited, unless otherwise instructed or agreed upon. We employ various methods to evaluate the authenticity of candidate responses. If we determine that AI assistance was used during any stage of the hiring process, we reserve the right to immediately disqualify your candidacy or rescind any job offers extended.
Ready to apply?
Apply to Hudson River Trading
Senior Software Engineer
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Who is Tenable?
Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
You came to Tenable for a career, not just a job. We want you to succeed in the role you have today, but also know there are opportunities for you to grow and develop professionally.
Your Role:
Tenable is looking for a Senior Software Engineer to join our Data Integrations team. Our team is focused on designing, developing, and maintaining state-of-the art solutions for data ingestion, data modelling and data serving within the Tenable One platform. As a Senior Software Engineer on the Data Integration team, you will have the opportunity to be part of implementing and maintaining a globally distributed and highly scalable cloud-native data platform using modern technologies and programming languages.
Your Opportunity:
- Work cross-functionally with other developers, product owners and various Tenable teams to design, develop and maintain cloud services for Data Platform services.
- Promote clear and simple software design while actively driving the team toward better practices and solutions.
- Support a true DevOps / CICD software delivery model.
- Promote high quality aimed at areas such as security, reliability, testability and
- maintainability.
- Drive innovation by contributing new ideas for our processes, tools, and technologies.
- Coach and mentor mid-level and junior staff.
What You'll Need:
- B.S. degree in Computer Science or a directly related field, or equivalent work experience.
- 5+ years of software development experience in enterprise-level, backend systems.
- Experience developing in languages such as: Java or Kotlin.
- Experience working and supporting cloud-native workloads specifically with Kubernetes, docker and container registries.
- Experience with infrastructure as code e.g. Terraform, CloudFormation.
- Strong experience with AWS services, including S3, DynamoDB, EC2, and Aurora,
- preferably via IAC, SDK and/or API.
- Experience with CI/CD pipelines and tools like Jenkins.
- Proficiency with Git for source code version control.
- Experience designing features end to end, including rollout and monitoring.
- Accountability for the behavior of your software in production.
- Experience in working in an Agile team, and an enthusiasm for working collaboratively within and across product teams.
- The ability to work independently and as a part of a team, and to lead/drive projects as necessary.
- Experience coaching and leading mid-level and junior staff in the design, implementation, and execution of highly technical development projects.
- The desire to continuously learn and be exposed to new technologies.
And Ideally:
- Experience with data transfer and streaming technologies such as Kafka, Flink, NiFi, Kinesis, etc.
- Experience with cloud data platforms such as Snowflake, Databricks, Clickhouse, etc.
- Experience with data file formats like Parquet and Avro. Experience with Iceberg would be a plus.
- Understanding of SQL scripting and procedures with relational databases.
- History of open-source contributions.
#LI-AV1
#LI-Hybrid
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click here to review.
For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.
Ready to apply?
Apply to Tenable, Inc.
Staff Backend Engineer - Grafana App Platform | UK | Remote
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Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Germany, Spain, Sweden and Ireland only.
The Opportunity:
As our Cloud / Grafana-as-a-service business continues to grow, we've started to change Grafana's core architecture to be fully multi-tenant and scalable, as well as a solid platform for our opinionated Cloud apps.
We're looking for someone with a lot of experience with SaaS platforms at scale. We are turning Grafana into a proper observability app platform where OSS and proprietary apps can directly tap into dashboards, alerts, incidents, and telemetry and deliver even more integrated experiences.
To get there, we need to refactor a big part of Grafana so that it’s simpler and standardized. Grafana is used by countless OSS and Cloud users across different platforms, so planning and rolling out changes safely to avoid service disruptions is crucial; we are looking for someone who is excited about this sort of work.
What You’ll Be Doing:
- Coding new features, enhancing the operational experience of the systems you develop, and iteratively improving them based on production insights
- Authoring, contributing to and reviewing design documents
- Taking an active role in shaping the roadmap
- Mentoring and supporting other team members and collaborating with different teams across the organization
- Owning the experience of our customers by participating in weekday 12h x 5d and a separate weekend 24h x 2d on-call rotations.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
What Makes You a Great Fit:
- You have strong coding skills and operational experience; you were responsible for operating the software you have built.
- You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
- You have excellent communication skills. You can express your ideas with great clarity in writing and during meetings. You know when to pick which mode of communication.
- You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions.
- You are pragmatic; you prioritize progress over perfection; you can handle ambiguity.
- We are using Golang on the backend; you are either already familiar with Golang or are excited to learn the language
In UK, the compensation range for this role is £103,958 - £124,750. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Ready to apply?
Apply to Grafana Labs
Staff Backend Engineer - Grafana App Platform | Sweden | Remote
Share this job
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Germany, Spain, Sweden and Ireland only.
The Opportunity:
As our Cloud / Grafana-as-a-service business continues to grow, we've started to change Grafana's core architecture to be fully multi-tenant and scalable, as well as a solid platform for our opinionated Cloud apps.
We're looking for someone with a lot of experience with SaaS platforms at scale. We are turning Grafana into a proper observability app platform where OSS and proprietary apps can directly tap into dashboards, alerts, incidents, and telemetry and deliver even more integrated experiences.
In Sweden, the compensation range for this role is SEK 878,578 - SEK 1,054,294. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Ready to apply?
Apply to Grafana Labs
Staff Backend Engineer - Grafana App Platform | Spain | Remote
Share this job
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Germany, Spain, Sweden and Ireland only.
The Opportunity:
As our Cloud / Grafana-as-a-service business continues to grow, we've started to change Grafana's core architecture to be fully multi-tenant and scalable, as well as a solid platform for our opinionated Cloud apps.
We're looking for someone with a lot of experience with SaaS platforms at scale. We are turning Grafana into a proper observability app platform where OSS and proprietary apps can directly tap into dashboards, alerts, incidents, and telemetry and deliver even more integrated experiences.
To get there, we need to refactor a big part of Grafana so that it’s simpler and standardized. Grafana is used by countless OSS and Cloud users across different platforms, so planning and rolling out changes safely to avoid service disruptions is crucial; we are looking for someone who is excited about this sort of work.
What You’ll Be Doing:
- Coding new features, enhancing the operational experience of the systems you develop, and iteratively improving them based on production insights
- Authoring, contributing to and reviewing design documents
- Taking an active role in shaping the roadmap
- Mentoring and supporting other team members and collaborating with different teams across the organization
- Owning the experience of our customers by participating in weekday 12h x 5d and a separate weekend 24h x 2d on-call rotations.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
What Makes You a Great Fit:
- You have strong coding skills and operational experience; you were responsible for operating the software you have built.
- You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
- You have excellent communication skills. You can express your ideas with great clarity in writing and during meetings. You know when to pick which mode of communication.
- You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions.
- You are pragmatic; you prioritize progress over perfection; you can handle ambiguity.
- We are using Golang on the backend; you are either already familiar with Golang or are excited to learn the language
In Spain, the compensation range for this role is €94,025 - €112,830. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Ready to apply?
Apply to Grafana Labs
Staff Backend Engineer - Grafana App Platform | Ireland | Remote
Share this job
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Germany, Spain, Sweden and Ireland only.
The Opportunity:
As our Cloud / Grafana-as-a-service business continues to grow, we've started to change Grafana's core architecture to be fully multi-tenant and scalable, as well as a solid platform for our opinionated Cloud apps.
We're looking for someone with a lot of experience with SaaS platforms at scale. We are turning Grafana into a proper observability app platform where OSS and proprietary apps can directly tap into dashboards, alerts, incidents, and telemetry and deliver even more integrated experiences.
In Ireland, the compensation range for this role is EUR 117,600 - EUR 141,120. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Ready to apply?
Apply to Grafana Labs
Staff Backend Engineer - Grafana App Platform | Germany | Remote
Share this job
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Germany, Spain, Sweden and Ireland only.
The Opportunity:
As our Cloud / Grafana-as-a-service business continues to grow, we've started to change Grafana's core architecture to be fully multi-tenant and scalable, as well as a solid platform for our opinionated Cloud apps.
We're looking for someone with a lot of experience with SaaS platforms at scale. We are turning Grafana into a proper observability app platform where OSS and proprietary apps can directly tap into dashboards, alerts, incidents, and telemetry and deliver even more integrated experiences.
To get there, we need to refactor a big part of Grafana so that it’s simpler and standardized. Grafana is used by countless OSS and Cloud users across different platforms, so planning and rolling out changes safely to avoid service disruptions is crucial; we are looking for someone who is excited about this sort of work.
What You’ll Be Doing:
- Coding new features, enhancing the operational experience of the systems you develop, and iteratively improving them based on production insights
- Authoring, contributing to and reviewing design documents
- Taking an active role in shaping the roadmap
- Mentoring and supporting other team members and collaborating with different teams across the organization
- Owning the experience of our customers by participating in weekday 12h x 5d and a separate weekend 24h x 2d on-call rotations.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
What Makes You a Great Fit:
- You have strong coding skills and operational experience; you were responsible for operating the software you have built.
- You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
- You have excellent communication skills. You can express your ideas with great clarity in writing and during meetings. You know when to pick which mode of communication.
- You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions.
- You are pragmatic; you prioritize progress over perfection; you can handle ambiguity.
- We are using Golang on the backend; you are either already familiar with Golang or are excited to learn the language
In Germany, the compensation range for this role is €109,709 - €131, 651. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Ready to apply?
Apply to Grafana Labs
Staff Software Engineer
Share this job
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About the position:
As a Staff Software Engineer at G-P you will be hands-on, perform as an individual contributor and will also lead a small team of software engineers.
What you'll do:
- Provide hands-on technical leadership in the development team
- Drive the implementation of development activities including owning technical design and project execution for the team to meet business goals
- Collaborate with stakeholders across the business to understand their requirements, negotiate phased release plans and define user story acceptance criteria that meet evolving customer needs
- Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies
- Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities
- Advocate and evangelize modern agile methodologies and best practices
- Take a lead role in translating requirements to sprint stories and executing on them
- Build quick prototypes to refine concepts, then turn them into real production-quality features
- Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
- Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
- Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
- Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
- Collaborate closely with Product and User-Experience teams to understand requirements.
- Contribute to the evolution of the SDLC and the tech stack
What we are looking for:
Minimum Requirements:
- Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
- Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
- Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
- NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
- Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
- API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
- Tooling: Experience with CI/CD practices using GitHub Actions.
- Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
Preferred Qualifications:
- Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
- Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
- Familiarity with modern AI tools, e.g., Cursor.
- Experience in a startup or high-growth environment is desirable.
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About the position:
As a Staff Software Engineer at G-P you will be hands-on, perform as an individual contributor and will also lead a small team of software engineers.
What you'll do:
- Provide hands-on technical leadership in the development team
- Drive the implementation of development activities including owning technical design and project execution for the team to meet business goals
- Collaborate with stakeholders across the business to understand their requirements, negotiate phased release plans and define user story acceptance criteria that meet evolving customer needs
- Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies
- Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities
- Advocate and evangelize modern agile methodologies and best practices
- Take a lead role in translating requirements to sprint stories and executing on them
- Build quick prototypes to refine concepts, then turn them into real production-quality features
- Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
- Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
- Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
- Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
- Collaborate closely with Product and User-Experience teams to understand requirements.
- Contribute to the evolution of the SDLC and the tech stack
What we are looking for:
Minimum Requirements:
- Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
- Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
- Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
- NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
- Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
- API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
- Tooling: Experience with CI/CD practices using GitHub Actions.
- Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
Preferred Qualifications:
- Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
- Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
- Familiarity with modern AI tools, e.g., Cursor.
- Experience in a startup or high-growth environment is desirable.
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About the position:
As a Staff Software Engineer at G-P you will be hands-on, perform as an individual contributor and will also lead a small team of software engineers.
What you'll do:
- Provide hands-on technical leadership in the development team
- Drive the implementation of development activities including owning technical design and project execution for the team to meet business goals
- Collaborate with stakeholders across the business to understand their requirements, negotiate phased release plans and define user story acceptance criteria that meet evolving customer needs
- Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies
- Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities
- Advocate and evangelize modern agile methodologies and best practices
- Take a lead role in translating requirements to sprint stories and executing on them
- Build quick prototypes to refine concepts, then turn them into real production-quality features
- Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
- Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
- Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
- Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
- Collaborate closely with Product and User-Experience teams to understand requirements.
- Contribute to the evolution of the SDLC and the tech stack
What we are looking for:
Minimum Requirements:
- Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
- Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
- Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
- NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
- Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
- API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
- Tooling: Experience with CI/CD practices using GitHub Actions.
- Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
Preferred Qualifications:
- Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
- Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
- Familiarity with modern AI tools, e.g., Cursor.
- Experience in a startup or high-growth environment is desirable.
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
Staff AI Engineer - Notebooks
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We're looking for a Staff Software Engineer with deep experience in AI/ML to join the Notebooks team. Datadog Notebooks provide a flexible tool for ad-hoc data analysis, collaborative investigations, and technical documentation. Its fluidity makes it an ideal surface for agents and humans to interact. The Notebook team is building AI-driven workflows for natural-language data analysis, assisted graph generation, automated investigations, and more. You will act as a technical leader in this domain, focused on building industry-leader AI-powered features. We’re looking for a product-minded ML engineer with strong technical expertise, excellent communication skills, and a track record of driving impactful initiatives end to end.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Spearhead AI initiatives within Notebooks, serving as the technical owner for the design, development, and deployment of ML/AI-driven features.
- Shape the long-term technical direction and strategy for AI workflows within Notebooks and related products.
- Champion the full development cycle: from rapid prototyping and defining success metrics/evaluations to running experiments, iterating, and achieving production-ready scale and reliability.
- Drive product direction with a strong user focus, always advocating for the best end-user experience.
- Coordinate with other leaders and product teams interested in leveraging Notebooks in their AI-powered workflows.
- Develop robust agent systems, including tools, retrieval and planning strategies, guardrails, prompt management/evaluations, fallbacks, and human-in-the-loop processes.
- Stay up to date with industry trends, guiding the adoption of new technologies and evolving best-practices.
Who You Are:
- You have a BS/MS/PhD in a scientific field or equivalent experience
- 10+ years of relevant engineering experience, as well as experience acting as a technical lead
- Proven track record of leading large-scale AI/ML initiatives in a product-driven environment
- You have significant experience in model deployment, development, training, fine-tuning, and evaluation
- You are passionate about mentoring others and cultivating a high-performing engineering culture.
- You’re excited about leveraging AI tools to enhance how you code, solve problems, and build
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Employee-focused best in class onboarding
- Internal mentor and cross-departmental buddy program
- Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Remote
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
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Staff Backend Engineer, AST: Composition Analysis
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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Engineer on GitLab's Software Composition Analysis team, you'll drive hands-on implementation of security features that help customers understand and manage risks in their software supply chain. Your focus will be on enhancing GitLab's SCA capabilities in dependency scanning and container scanning. You'll work directly on architecture and technical implementation and help the team push forward on three core goals: Gather (introducing data points that help customers understand the urgency of issues, like reachability analysis and supply chain poisoning detection), Integrate (providing other teams with innovative collection techniques for better workflows), and Optimize (solving data correlation at massive scale). You'll contribute hands-on code, help solve novel technical challenges, and establish patterns that improve how the distributed team works together across multiple time zones.
Examples of some future features that you may help build:
- Dependency scanning for unmanaged C/C++
- Dependency Scanning for Yocto environments
- Vulnerability detection using CPE-based matching against package metadata
What you’ll do
- Implement complex features in dependency scanning and container scanning, shipping improvements that increase scan coverage, improve accuracy, and drive adoption of GitLab's SCA capabilities
- Solve novel technical problems in SCA, establishing reusable patterns that reduce delivery time and improve engineering effectiveness across the team
- Guide architectural and implementation decisions in collaboration with engineering managers, product managers, and peer engineers to improve scalability, reliability, and delivery outcomes across the team's SCA architecture
- Contribute code, design reviews, and technical mentorship that raise quality standards, improve maintainability, and strengthen performance across the codebase
- Collaborate across GitLab's security domain to align SCA work with related efforts in vulnerability management and adjacent product areas, accelerating delivery of shared roadmap goals and improving coordination across related security efforts
- Identify and resolve technical debt, prioritizing changes that improve team velocity, code health, and long-term maintainability across the team's core SCA services
- Translate product needs and customer feedback into technical solutions in partnership with product, UX, and security stakeholders, delivering features that address high-impact customer risks and advance shared roadmap goals
What you’ll bring
- Hands-on experience in Software Composition Analysis and the ability to contribute to complex security features in dependency scanning and container scanning
- Deep hands-on expertise in building and evolving dependency scanning and container scanning analyzers
- Demonstrated ability to design solutions that balance complexity, performance, and maintainability
- Expertise with backend technologies, particularly Go and/or Ruby on Rails, with ability to pick up new technologies quickly
- Familiarity with cloud providers like GCP, CloudFlare, or AWS
- Ability to evaluate technical tradeoffs in SCA and security tooling, with proven success delivering maintainable solutions that help customers manage software supply chain risk
- Ability to work effectively in distributed, async-first teams across multiple time zones
- Experience explaining complex technical and security concepts to engineers and stakeholders
About the team
The Software Composition Analysis team is part of GitLab's Sec Engineering group, and we focus on building capabilities that help customers identify and manage risks in their software supply chain. We work across areas including dependency scanning, container scanning, and license scanning, and we work closely with product, UX, security, and adjacent engineering teams to close important feature gaps in GitLab's platform. Our team members are distributed across regions including Europe and North America, so we rely on clear documentation, asynchronous communication, and thoughtful coordination across time zones. This opportunity is centered on helping us deliver complex security features while balancing hands-on technical progress with strong team execution.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Home Office Support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Ready to apply?
Apply to GitLab
Staff Backend Engineer (Go), Software Supply Chain Security: Secrets Management
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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll join GitLab's Software Supply Chain Security stage as the Staff Engineer, Secrets Management, providing technical leadership for GitLab's strategic investment in integrated secrets management. You'll set the technical direction for GitLab Secrets Manager, our OpenBao-powered solution that helps customers securely store, distribute, and manage the lifecycle of secrets used across CI/CD pipelines. This role sits at the intersection of the GitLab platform and the OpenBao open source project: you'll drive architecture decisions for multi-tenant secrets management at scale, guide integration into GitLab, and contribute upstream so we can deliver capabilities customers can trust.
In your first year, your success will look like a clear, scalable architecture for GitLab Secrets Manager, reliable performance that meets GitLab.com needs in partnership with Infrastructure teams, and strong cross-team alignment across Pipeline Security, Authentication, and Platform. You'll also represent GitLab in OpenBao's governance and technical discussions, helping ensure our product direction and upstream contributions reinforce each other.
How we interview
Our process includes technical interviews and stakeholder conversations focused on how you partner across functions and drive alignment.
You should expect questions about how you collaborate with cross-functional partners and communicate tradeoffs in ambiguous, high-impact work.
What you'll do
- Lead the technical strategy for GitLab Secrets Manager, setting architecture direction for secure, multi-tenant secrets management at scale.
- Own the integration between GitLab and OpenBao, including namespaces, authentication mechanisms, and policy management.
- Collaborate with Pipeline Security, Authentication, and Platform teams to propose, review, and deliver cross-team secrets management improvements.
- Partner with GitLab.com Infrastructure teams to ensure secrets management meets reliability, performance, and operational requirements.
- Represent GitLab in the OpenBao open source project by contributing features upstream, participating in technical steering discussions, and maintaining strong technical credibility.
- Mentor and advise engineers on secrets management, cryptographic systems, and secure architecture patterns, raising the quality and consistency of designs and implementations.
- Interface with engineering managers and senior leadership to scope initiatives, clarify tradeoffs, and unblock delivery across teams.
- Engage with customers and external stakeholders to understand real-world needs and communicate GitLab's secrets management capabilities and roadmap direction.
What you'll bring
- Experience designing and operating secrets management systems (for example, HashiCorp Vault, OpenBao, or cloud-native offerings), including secure storage, access control, and audit logging.
- Ability to lead architecture decisions for resilient, multi-tenant services that handle secrets operations at scale, including high availability and cluster management patterns.
- Working knowledge of cryptographic and key management concepts, such as encryption in transit and at rest, key derivation, and hardware security module (HSM) or PKCS#11 integrations.
- Experience implementing authentication and authorization integrations, such as JSON Web Token (JWT) or OpenID Connect (OIDC), mutual Transport Layer Security (mTLS), and certificate-based authentication.
- Proficiency building product integrations in Go (within the OpenBao or Vault ecosystem) and Ruby on Rails for GitLab platform integration.
- Experience contributing to open source projects and working effectively with distributed governance, balancing upstream needs with product requirements.
- Demonstrated ability to operate with high autonomy, drive strategy, and serve as a trusted partner to senior leaders (including constructively challenging assumptions and tradeoffs).
- Strong communication and collaboration skills to influence across teams and levels, including mentoring engineers and working in a fully remote, asynchronous environment.
About the team
The Secrets Management team sits within the Pipeline Security group in GitLab's Software Supply Chain Security stage. We own GitLab Secrets Manager, an OpenBao-powered capability that helps teams securely store, distribute, and manage the lifecycle of secrets used across continuous integration and continuous delivery (CI/CD) pipelines. The team works closely with Authentication, Authorization, Compliance, and Platform counterparts to deliver secure defaults, reliable operations for GitLab.com, and product-grade integration between GitLab and OpenBao (including namespaces, authentication, and policy management). Our core challenge is building multi-tenant secrets management at scale while balancing upstream open source collaboration with the needs of GitLab customers.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Home Office Support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Ready to apply?
Apply to GitLab
Staff Backend Engineer (Ruby on Rails/AI), Verify
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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Backend Engineer (AI) in the Verify stage at GitLab, you'll help shape and scale the core infrastructure behind GitLab CI. You'll play a central role in how we integrate AI into CI/CD workflows. Your work will impact performance, reliability, and usability for people running millions of CI jobs, from small teams to the largest enterprises.
AI is a top priority in the year ahead. In this role, you'll go beyond using AI tools and help define how we design, build, and iterate on AI-assisted and agentic CI experiences. You'll set standards for what good looks like across our AI agent portfolio, including how we measure success, how we instrument behavior in production, and how we account for large language model limitations. You'll also help responsibly integrate GitLab's Duo Agent Platform into CI workflows at scale, on a foundation that's fast, reliable, secure, and observable.
We have ambitious goals for Agentic CI in FY27. As a Staff Engineer, you will:
- Partner with Engineering, Product, and UX leadership to pressure-test our priorities: where we can move faster, where we're missing data, and where there's whitespace to innovate. Part of this includes learning and growing with the Engineering team you will collaborate closely with.
- Define what success looks like across our agent portfolio and make sure we're tracking against it — not just shipping, but learning.
- Bring a sharp eye to the competitive landscape, helping us understand what it takes to keep GitLab CI best-in-class in an increasingly agentic world.
- Examples of Agentic CI work we have planned for the upcoming year:
- AI Pipeline Builder, the foundational CI agent that auto-creates pipelines for new projects and serves as the launchpad for onboarding new CI users.
- Automate the Fix a Failing Pipeline flow at scale – from dogfooding on internal GitLab projects through to safe, controlled rollout for customers, solving real infrastructure and scalability challenges.
- Build the instrumentation and observability layer that makes agentic CI trustworthy — trigger volume dashboards, retry rates, cost safeguards — so we can measure what's working, catch what isn't, and iterate with confidence.
- Harden the CI pipeline execution infrastructure that these agents depend on: database access patterns, background processing, and job orchestration built to handle the additional load that AI-driven automation introduces at enterprise scale.
What you’ll do
- Shape and scale GitLab CI backend infrastructure to improve performance, reliability, and usability for users running jobs at high volume.
- Design and implement AI-powered features for Agentic CI, including agents, agentic flows, and LLM-backed tooling that integrates with GitLab's Duo Agent Platform.
- Define what success looks like for AI in CI before you build, including baselines, measurable outcomes, and clear signals that help the team learn and iterate.
- Build the instrumentation and observability needed to make AI-assisted CI trustworthy in production, including feature behavior metrics, dashboards, and safeguards.
- Own and drive measurable performance improvements across CI systems (for example, database access patterns, background processing, and job orchestration) by forming hypotheses, running experiments, and validating results with data.
- Write secure, well-tested, maintainable Ruby on Rails code in a large monolith, improving existing features while reducing technical debt and operational risk.
- Lead cross-functional technical work with Product, UX, and Infrastructure, influencing architecture and execution across the Verify stage.
- Share standards, patterns, and learnings with other engineers, raising the bar for responsible AI integration and evidence-driven engineering across CI.
What you’ll bring
- Advanced proficiency with Ruby and Ruby on Rails, with experience building and maintaining reliable backend services in a large codebase.
- Strong PostgreSQL skills, including data modeling, query tuning, and scaling large tables through proactive performance investigation and remediation.
- Hands-on experience building, running, and debugging high-traffic production systems, ideally in CI, workflow orchestration, or adjacent infrastructure-heavy domains.
- Practical experience designing and shipping AI-powered backend features and integrations, including sound judgment about large language model limitations and responsible use in production.
- A data-driven approach to engineering: defining hypotheses, establishing baseline metrics, instrumenting changes, and measuring outcomes against clear success criteria.
- Familiarity with observability patterns and tools (metrics, logging, tracing) to diagnose issues, improve reliability, and guide iteration.
- Strong backend architecture and delivery practices, including secure design, well-tested code, and strategies for safe rollouts and zero-downtime changes.
- Clear written and verbal communication skills, including writing technical proposals and documentation, and collaborating effectively in a remote, asynchronous, cross-functional environment.
About the team
The Verify stage focuses on collaboration, iteration, and helping GitLab users run fast, reliable, and scalable Continuous Integration (CI) pipelines for projects of all sizes, from small teams to large enterprises. For more on how we work, see Team Handbook Page and Related Initiative.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Home Office Support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Ready to apply?
Apply to GitLab
Staff Backend (Python) Engineer, AI Engineering:Duo Chat
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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Backend Engineer (Python) on the Duo Chat team in AI Engineering, you'll lead the backend architecture that powers GitLab Duo Chat across the GitLab DevSecOps platform. You'll solve hard problems in building reliable, secure, and scalable AI-powered chat workflows so customers can plan, write, review, and secure code faster, with confidence. This is a hands-on technical leadership role where you'll set direction for how we integrate and evolve large language model providers (including Google Vertex AI) across Ruby on Rails and Python services, raise the bar on observability and testing, and guide the team through ambiguous, high-impact technical decisions. Over your first year, you'll be expected to drive key architectural choices, reduce technical debt that slows iteration, and help the team ship durable improvements to response quality, reliability, and maintainability.
Some examples of our projects:
- Integrate new generative AI models and providers into GitLab Duo Chat to expand capabilities and improve response quality
- Improve debugging, observability, and test coverage for AI-powered chat workflows to increase reliability at scale
What you'll do
- Define the technical architecture and technical roadmap for the Duo Chat group, aligning backend execution with product direction and engineering priorities
- Solve the highest-scope and most ambiguous backend problems, delivering secure, well-tested, performant solutions with minimal guidance
- Integrate and extend generative AI capabilities in GitLab Duo Chat, including large language models (LLMs) and providers such as Google Vertex AI
- Develop, ship, and maintain backend features across Python and Ruby on Rails services that power Duo Chat experiences across the GitLab platform
- Design, implement, and review GraphQL application programming interface (API) contracts and supporting backend logic to ensure reliability, scalability, and clear frontend integrations
- Improve observability, debugging workflows, and incident readiness by strengthening logging, tracing, and production troubleshooting practices
- Drive code quality and long-term maintainability by setting internal standards, leading code reviews, and identifying and reducing technical debt
- Mentor engineers across the team and participate in Tier 2 on-call rotations, contributing to root cause analysis and follow-up improvements to resiliency and testing (including RSpec)
What you'll bring
- Production experience building and operating backend services in Python, including background jobs, APIs, and data models
- Ability to define and evolve technical architecture by weighing trade-offs, selecting patterns and tools, and setting a clear technical direction for others to follow
- Experience setting and driving a technical roadmap in partnership with product and engineering stakeholders
- Proficiency designing and maintaining REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility
- Hands-on experience integrating large language models into applications, including prompt design and building features powered by generative AI
- Strong SQL skills and experience working with relational databases such as PostgreSQL, including efficient queries and data modeling
- Experience mentoring engineers through code review, architectural guidance, and shared standards, and communicating complex technical decisions in a clear, async-first way
- Comfort contributing in a mature codebase across Python and Ruby on Rails, with openness to learning and applying transferable skills from related technologies or domains
About the team
The Duo Chat team sits within GitLab's AI Engineering organization and is responsible for building and evolving GitLab Duo Chat, the AI-powered chat experience embedded across the GitLab DevSecOps platform. You'll work with a small, cross-functional group of backend, frontend, and AI specialists who collaborate asynchronously across time zones, using GitLab issues, merge requests, and documentation as the primary way of working. The team focuses on integrating and scaling generative AI capabilities (including providers like Google Vertex AI), improving reliability and performance, and strengthening debugging, observability, and testing workflows so customers can safely use AI to plan, write, review, and secure their code across GitLab.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Home Office Support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
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Product Support Engineer
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There has never been a more exciting time to join the world of mobility! The automotive industry will change fundamentally by 2030: electric drive and fully-networked transportation with autonomous drive will determine how we move around in future. With the Group strategy “NEW AUTO – Mobility for Generations to Come”, the Volkswagen Group is a significant driver of this transformation.
Volkswagen Group Ireland (VGIE) is wholly owned by Volkswagen AG, the largest automotive company in the world with many of the most iconic automotive brands. In Ireland, we are the national sales company of six brands - Volkswagen, Audi, Skoda, SEAT, CUPRA and Volkswagen Commercial Vehicles. Our combined share of the Irish automotive market is 25%.
Why Join Us?
At Volkswagen Group Ireland, we combine engineering excellence with a strong focus on customer service and technical innovation. As a Product Support Engineer, you’ll play a vital role in ensuring our retailers have the tools, knowledge, and guidance they need to deliver exceptional aftersales experiences.
Though this is a contract position, you’ll be a key member of our collaborative team, contributing to real results in technical quality and customer satisfaction. This is a role where your diagnostic expertise and coaching mindset will have a direct impact across the Irish market.
Role Overview
We are currently seeking an experienced and motivated Product Support Engineer to join our Group Aftersales Technical Team. This contract-based role plays a key part in supporting the technical capability and service quality of our national retailer network. Working across all Group brands, the successful candidate will deliver hands-on technical support and diagnostic guidance to ensure service excellence and customer satisfaction.
This is a unique opportunity to join a high-performing team at the heart of the Volkswagen Group Ireland aftersales operation.
Key Responsibilities
- Provide high-quality technical support and root cause analysis for complex vehicle concerns across all Volkswagen Group brands, using approved diagnostic platforms (e.g., DISS, ODIS), remote access tools, and in-person dealer visits where required
- Mentor and develop retailer workshop staff in diagnostic skills, high-voltage (HV) battery handling, and group repair standards
- Represent VGIE at factory-led technical briefings, sharing key updates with the Irish network
- Deliver technical input and lead discussions during Service Dialogue meetings and quality reviews
- Collaborate with brand technical teams, training managers, and warranty colleagues to address trends and escalated issues
- Support technical investigations and assist with field inspections when required
Candidate Profile
Essential:
- National Craft Certificate in Motor Mechanics and qualifications in automotive engineering, diagnostics, or electrical systems
- Minimum 5 years of hands-on experience in a technical automotive role with advanced diagnostic exposure
- Strong ability to resolve technical problems independently and communicate solutions clearly
- Skilled at delivering coaching and guidance in workshop environments
- Proficient in Microsoft Office applications with sound digital literacy
- Full, clean EU driving licence
- A proactive and adaptable team player who can work independently across a field-based remit
Desirable:
- Master Technician/High Voltage Expert (EV) qualification
- Working knowledge of Volkswagen Group platforms such as ODIS, DISS &, Elsa
- Experience in technical coaching, auditing, or retailer support roles
Apply Now
Be part of a team driving technical excellence across some of the most respected brands in the world.
Fair Processing Notice
Where your application relates to a role at Volkswagen Group Ireland Limited (‘VGIE’), VGIE will be the data controller in that regard, and your personal data will be processed for the purposes of your job application. Your personal data is processed in line with VGIE’s legitimate business interests as a data controller, as the lawful basis. Where you have applied for a role with a dealer, that dealer will be the data controller in respect of your application. Your personal data will only be held for a period of 60 days, once a decision has been made on your application. VGIE is an equal opportunities employer and does not discriminate against race, gender identity or expression, age, colour, marital status, religion, sexual orientation, genetic information, or any other characteristic protected by applicable laws, and regulations. You have a number of rights as a data subject – to exercise them e-mail privacy@vwgi.ie. For all further information on how your personal data is processed, read our Candidate Privacy Notice.
Ready to apply?
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Staff Engineer, Client
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Scopely is looking for a Staff Client Engineer to join our unannounced project in either Spain, Ireland, Portugal or the UK in a hybrid/remote basis.
At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
We are in the early stages of development on an ambitious, unannounced Strategy/MMO title, creating a team of talented and passionate game makers to join us on this exciting journey!
What You Will Do
- Design and implement new features in our core technologies, working collaboratively with other stakeholder teams to understand requirements and identify the best technical solutions
- Propose and implement improvements to our development processes, workflows and tools to increase efficiency, quality and throughput
- Conduct pair programming, code reviews, 1-1’s and knowledge-sharing sessions to enhance skills and build a strong development culture
- Work closely with QA to resolve bugs and deliver high-quality code for testing, contributing directly to the code base
- Be the quality gate for all code that goes into our core technologies. Write clean, efficient and optimized code
- Work with stakeholders to figure out and implement the best alternative technical solutions
What We’re Looking For
- Experienced professional being part of a development team working on gameplay development with the Unity engine
- Familiarity with software development methodologies such as Agile and Scrum
- Excellent experience working with multiple stakeholders in the development process, being able to understand their goals and deliver/ evaluate various tech solutions to meet these, as well as knowledge of software engineering best practices and trends
- Strong technical skills and experience in at least one of the following areas: game engines, rendering engines, networking, physics, AI, and audio and excellent programming skills in C#
- Experience with version control, build tools and deployment pipelines
- Strong analytical, problem-solving skills, communication and collaboration skills to work effectively with cross-functional teams
- Adept at communicating with both technical and non-technical audiences.
Bonus Points
- Experience with automated testing and continuous integration
- Experience with cloud technologies and services for game development
- Familiarity with other game engines such as Unreal
- Experience with graphics programming, including shaders
- Knowledge of game design principles and user experience
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Niantic games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @scopely.com.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Ready to apply?
Apply to Scopely
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
GTreasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.
GTreasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimise liquidity in real-time, across traditional and digital assets, under one expanded umbrella.
Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.
We are seeking a Staff Software Engineer (.NET) who can operate at the intersection of deep technical expertise and broad organisational influence.
This role is for an engineer who shapes systems and teams — someone who identifies the most important problems, drives cross-functional solutions, and makes everyone around them more effective.
Responsibilities:
- Lead the architecture and delivery of complex, high-impact initiatives across systems and teams
- Define and drive technical standards, patterns, and best practices across engineering
- Own the long-term health of critical systems, including performance, reliability, and scalability
- Partner with senior leadership, product, and platform teams to align technical direction with business goals
- Mentor senior and mid-level engineers through design reviews, pairing, and direct feedback
- Produce high-quality technical documentation that enables faster, better decisions at scale
- Proactively identify and address systemic risks, technical debt, and architectural gaps
What we’re looking for:
- Deep, proven expertise with production .NET / C# systems at scale
- Track record of leading cross-team technical initiatives from ambiguity to delivery
- Strong architectural instincts and the ability to communicate tradeoffs clearly to both engineers and non-engineers
- Multiplier mindset — someone who makes the engineers around them more effective
- Exceptional judgment on when to move fast and when to slow down and get it right
- The ability to drive alignment across teams and functions without formal authority
- High bar for quality, ownership, and accountability — not just for your own work, but for the team's
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
We are seeking an innovative and forward-thinking Staff Software Developer passionate about building a world-class platform through a world-class team. Creating technical software excellence and spearheading application development in design, implementation, and maintenance to make great things happen.
About the Cash Forecasting team:
Cash Forecasting is our AI-amplified treasury solution that helps CFOs and treasury teams move beyond error-prone spreadsheets to achieve real-time cash visibility and predictive accuracy.
The platform integrates seamlessly with major ERPs and banking systems to automatically capture, categorize, and analyze transactional data across multiple currencies and business units. Leveraging our proprietary GSmart AI technology, the solution continuously learns from historical cash flows, sales data, and treasury information to automatically select optimal forecasting algorithms and improve accuracy by over 30%.
You'll work on sophisticated machine learning models, automated variance analysis, real-time data orchestration from diverse financial sources, and intuitive dashboards that allow users to drill down from high-level summaries to individual transaction details. This is a critical platform managing over $100 billion in daily cash flow for enterprise customers across 40+ countries, with the technical challenge of delivering rapid 90-day implementations while maintaining enterprise-grade security and scalability.
What You’ll Do – Be a Force Multiplier:
Technical Leadership & Architecture:
- Drive architectural decisions for the platform, balancing scalability, maintainability, and rapid deployment goals
- Establish technical standards and design patterns that enable the team to ship features faster with fewer defects
- Lead technical design reviews and provide constructive feedback that elevates the team's architectural thinking
- Identify and eliminate technical debt strategically, creating roadmaps that improve both developer velocity and system reliability
Team Enablement & Mentorship:
- Mentor mid-level and senior engineers, helping them grow into technical leadership roles
- Break down complex, ambiguous problems into actionable work that distributes effectively across the team
- Establish coding standards, review practices, and testing strategies that improve overall code quality
- Champion engineering standard processes including observability, incident response, and production excellence
- Share your enthusiasm for tech trends, explore and learn new technologies, engage with tech communities, mentor fellow engineers, and lead in technical design and code evaluations
Multi-functional Impact:
- Partner with Product and Customer Success teams to translate business requirements into scalable technical solutions
- Collaborate across distributed teams (Ireland, U.S., Philippines, Australia) to drive alignment on technical approaches
- Influence product roadmap by identifying technical opportunities that create competitive advantages
- Bridge the gap between technical implementation and business value, helping the team prioritize high-impact work
Increase Agility:
- Identify and eliminate bottlenecks in the development lifecycle that slow down the entire team
- Improve CI/CD pipelines, testing infrastructure, and deployment processes to increase velocity
- Drive adoption of modern engineering practices that improve developer experience and productivity
- Lead post-mortems and blameless retrospectives that turn incidents into learning opportunities
Strategic Technical Vision:
- Anticipate future scalability challenges before they become blockers (e.g., handling 10x growth in transaction volume)
- Evaluate emerging technologies and recommend when/how to adopt them (e.g., new ML frameworks, database technologies)
- Design systems that support the 90-day implementation promise while maintaining enterprise-grade quality
- Balance technical excellence with pragmatic delivery, knowing when "good enough now" beats "perfect later"
Ownership & Accountability:
- Own critical systems end-to-end, from design through production support
- Take responsibility for production reliability and proactively prevent incidents
- Step into ambiguous situations and drive them to resolution without needing explicit direction
- Lead by example in code quality, documentation, and operational excellence
- Make tough technical trade-off decisions and clearly communicate the reasoning
What You’ll Work On:
Integration & Data Connectivity:
- Build and maintain API integrations with major ERPs (SAP, Oracle, Workday) and banking systems to automatically pull transactional data
AI/ML Features:
- Develop and optimize machine learning models for the GSmart AI engine that predicts cash flows and automatically selects optimal forecasting algorithms
- Build automated variance analysis systems that compare actuals vs. forecasts and generate actionable insights
- Create pattern recognition algorithms to identify anomalies, seasonal trends, and customer payment behaviors
Platform Development:
- Design and implement flexible worksheet engines that allow users to customize cash flow models, categories, and reporting calendars
Performance & Scalability:
- Optimize data processing for handling billions of dollars in daily transactions
- Build caching and aggregation strategies for real-time dashboard performance
- Design distributed systems architecture to support a 90-day rapid implementation model
Reporting & Analytics:
- Create interactive dashboards and visualization components for cash position insights
- Build automated notification systems for covenant compliance monitoring and unusual variance alerts
Essential Knowledge / Experience:
Years & Scope:
- 8+ years of professional software engineering experience
- 3+ years working on complex, business-critical systems in production
- Experience working on products with significant scale
- Strong communication skills with experience working in multi-functional projects
- Track record of delivering projects that span multiple quarters and require coordination across teams
System Ownership:
- Owned and evolved significant portions of a production system end-to-end
- Been on-call for production systems and handled critical incidents
- Led technical designs that were implemented by teams of 3+ engineers
- Made architectural decisions that had lasting impact on system capabilities
Technical Leadership:
- Mentored 2+ engineers to help them level up technically
- Established technical patterns that were adopted across the team
- Led technical spikes to evaluate new technologies or approaches
Cloud & Infrastructure:
- Proficiency with at least one major cloud platform (AWS, Azure, GCP)
- Experience with containerization (Docker) and orchestration (Kubernetes)
- Understanding of infrastructure as code and CI/CD pipeline design
- Knowledge of observability: logging, metrics, tracing, and alerting strategies
- Experience with microservices deployment patterns and service mesh concepts
Enterprise Software Patterns:
- Deep understanding of distributed systems patterns, even driven architectures, and message queues
- Multi-tenancy architecture and data isolation strategies
- Role-based access control (RBAC) and authorization patterns
- Audit logging and compliance requirements for financial systems
- API versioning and backward compatibility strategies
- Feature flagging and progressive rollout techniques
Core Technologies:
- Deep expertise with Ruby on Rails
- Expert in RDBMS (ideally PostGres), including query optimization, indexing strategies, and data modeling
- Deep experience in building large scale multi-tenant applications
- Experience building and maintaining RESTful APIs and understanding when to use alternative patterns (GraphQL, gRPC, webhooks)
- Deep knowledge in building applications using React, TypeScript, JavaScript, and related technologies
Preferred Knowledge / Experience:
- Understanding of financial concepts: cash positioning, forecasting, liquidity management
- Knowledge of banking systems, payment rails, and financial data formats (MT940, BAI2, SWIFT)
- Understanding of multi-currency handling, exchange rates, and date/time complexities across time zones
- Awareness of financial compliance and regulatory requirements (SOC 2, data privacy)
- Experience integrating with third-party financial systems (banks, ERPs, payment processors)
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.
We're looking for a Staff Software Engineer to join in building AI agents for Toast's Team area, which is part of the Fintech line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. You'll play a key roll* in the design, development, and delivery of autonomous agents that transform how restaurant owners manage their workforce, blending cutting-edge AI with practical restaurant operations.
A day in the life (Responsibilities)
- Be hands-on in developing and shipping Team Agent products that leverage LLMs and agentic frameworks
- Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment
- Partner with product managers, designers, and fellow engineers to build autonomous agents that transform restaurant workforce management
- Participate in designing, estimating, implementing, testing, and debugging end-to-end agent solutions
- Adopt and advocate for bleeding-edge spec-driven development and agentic development practices
- Mentor developers through code-pairing and detailed code, architecture, and project reviews
- Champion best practices for agent development, deployment, and quality life cycles
- Actively contribute to product design and feature selection discussions for the Team Agent space
What you'll need to thrive (Requirements)
- Strong foundation in Java, Kotlin or other object oriented language(s)
- Experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)
- Experience or strong interest in using coding agents and adopting agentic development practices
- Passion for building autonomous agents and working with LLMs
- A proven track record of building partnerships across engineering, product, customer success, and other stakeholders
- Experience and interest in mentoring peers
- Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
- Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement
Special Sauce* (Nonessential Ingredients)
- Experience designing agentic products
- Experience building systems that leverage LLMs and other ML models
- Experience with event-driven distributed systems
- Solid understanding of workforce management
- Solid understanding of restaurant operations
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.
This role sits within the Service Agent pillar: 12 teams and growing, building every capability that makes Fin work. You'll own 1-2 of the most strategically significant work streams in the pillar. These aren't static teams with stable roadmaps. We re-evaluate priorities at the pillar level constantly, spinning up and down work streams and dynamic teams to solve whatever matters most right now. The teams you lead six months in may look nothing like the ones you start with. You need to be okay with that.
The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed.
What will you do?
You'll own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.
This is not a role for facilitators. You will be on the front line: deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck. There is a straight line between your work and the impact being delivered. You lead from the front.
We regularly spin up new work streams around emerging priorities. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. Then the shape of your teams may change again. That's the job.
You'll develop senior engineers into leaders. We don't need someone who mentors juniors on the basics. We need someone who accelerates staff and senior engineers, who gives direct, actionable feedback that changes outcomes, and who grows the leadership capacity of the people around them.
You'll partner with the Engineering Director on pillar-level strategy. Where should we invest more? Where are we falling behind? What should we defund? You bring these opinions, backed by what you're seeing on the ground.
And you'll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development, both personally and through how you set up your teams.
What are we looking for?
The most important thing: you need to be an exceptional people leader AND personally action-oriented. Not one or the other. We don't want managers who are great with people but distant from the product. And we don't want hands-on operators who neglect the leadership craft. You build high-performing teams AND get personally stuck in to drive outcomes when it matters.
Beyond that:
Product-minded, not process-minded. You understand what you're building and why. You have opinions about the product, not just how the team operates. You can challenge a product direction, spot a gap in the strategy, and make calls about what work matters most.
Operated at real scale with startup energy. You've likely spent time at companies operating at significant scale. You've seen what large distributed systems look like in production and what it takes to ship reliably in that environment. But you also have urgency, resourcefulness, and a bias toward action over discussion.
AI fluency. You're actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role.
Technically credible. You don't need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. You can spot when a team is over-engineering or under-investing. Engineers respect your technical judgment.
Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day.
Extreme autonomy. You partner with the Engineering Director on where the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of manager who waits for direction, this isn't the right role.
Critical thinking about the business. You understand what Intercom is optimising for and translate that into team-level decisions. Which work streams need investment? Where are we falling behind? What should we stop doing to go harder somewhere else?
Why Intercom, why now?
Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins.
Intercom has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.
Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.
Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary, annual bonus and equity
- Regular compensation reviews - we reward great work!
- Generous paid time off above statutory minimum
- Hybrid working
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
- Fun events for employees, friends, and family!
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
As a Staff Engineer, you will be a leader within the team and a strong contributor to the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy.
Learn more about our engineering culture at intercom.engineering
What will I be doing?
As an experienced engineer you will:
-
Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
-
Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
-
Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.
-
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
-
Play an active role in hiring, mentoring and career development of other engineers
-
Raise the bar for technical standards, performance, reliability, and operational excellence
What skills do I need?
-
Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
-
Significant, demonstrated impact that your work has had on the product and/or the teams
-
Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
-
You will have experience with Distributed systems
-
2+ years of experience as the primary technical leader for a team
-
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Intercom are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
As a Staff Engineer, you will be a leader within the team and a strong contributor to the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy.
Learn more about our engineering culture at intercom.engineering
What will I be doing?
As an experienced engineer you will:
-
Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
-
Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
-
Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work.
-
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
-
Play an active role in hiring, mentoring and career development of other engineers
-
Raise the bar for technical standards, performance, reliability, and operational excellence
What skills do I need?
-
Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created
-
Significant, demonstrated impact that your work has had on the product and/or the teams
-
Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
-
You will have experience with Distributed systems
-
2+ years of experience as the primary technical leader for a team
-
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Intercom are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
We’re looking for Staff Product Engineers to join the AI Group to build Intercom’s AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack.
Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test.
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.
If you are an experienced product engineer who takes an analytical approach to development and has some hands-on experience with ML systems, we'd love to hear from you!
What will I be doing?
Product Engineers in the AI Group
- Build the systems that power Intercom’s flagship AI products. This usually means working in our ML Python tech stack, but at times also means working across the product on our Rails app too.
- Work alongside our ML Scientists bring proof-of-concept code to production; ensuring it’s robust and scalable for real-world use.
- Partner with product teams outside of our group, to shape the best AI-powered product experience for our customers..
- Contribute to all phases of software development including ideation, prototyping, and implementation and testing.
- Play an active role in the hiring, mentoring, and career development of other engineers.
- Raise the bar for technical standards, performance, reliability, and operational excellence within the group and across Intercom.
Profile we’re looking for
These are meant to be indicative, not hard requirements.
- 10+ years of experience shipping high-quality products.
- No ML experience required. We believe you can be highly effective immediately by bringing excellent software engineering skills, and learn ML as you work on the team.
- You can demonstrate significant impact in the work that you have done.
- You take pride in having strong technical fundamentals; you love learning and are willing to work hard to invest in your development.
- Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) but it doesn’t need to be a language that we use here!
- Strong willingness to fight for good outcomes
- Bias towards progress over perfection
- BSc in Computer Science, Maths or Statistics or related discipline
Bonus skills & attributes
-
Previous experience in data analytics, or statistical role
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Open vacation policy and flexible holidays so you can take time off when you need it
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
We’re looking for Staff Product Engineers to join the AI Group to build Intercom’s AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack.
Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test.
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.
If you are an experienced product engineer who takes an analytical approach to development and has some hands-on experience with ML systems, we'd love to hear from you!
What will I be doing?
Product Engineers in the AI Group
-
Build the systems that power Intercom’s flagship AI products. This usually means working in our ML Python tech stack, but at times also means working across the product on our Rails app too.
-
Work alongside our ML Scientists bring proof-of-concept code to production; ensuring it’s robust and scalable for real-world use.
-
Partner with product teams outside of our group, to shape the best AI-powered product experience for our customers..
-
Contribute to all phases of software development including ideation, prototyping, and implementation and testing.
-
Play an active role in the hiring, mentoring, and career development of other engineers.
-
Raise the bar for technical standards, performance, reliability, and operational excellence within the group and across Intercom.
Profile we’re looking for
These are meant to be indicative, not hard requirements.
-
10+ years of experience shipping high-quality products.
-
No ML experience required. We believe you can be highly effective immediately by bringing excellent software engineering skills, and learn ML as you work on the team.
-
You can demonstrate significant impact in the work that you have done.
-
You take pride in having strong technical fundamentals; you love learning and are willing to work hard to invest in your development.
-
Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) but it doesn’t need to be a language that we use here!
-
Strong willingness to fight for good outcomes
-
Bias towards progress over perfection
-
BSc in Computer Science, Maths or Statistics or related discipline
Bonus skills & attributes
-
Previous experience in data analytics, or statistical role
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
-
Competitive salary and equity in a fast-growing start-up
-
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
-
Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
-
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
-
Flexible paid time off policy
-
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
-
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
-
MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
- Relocation support for those moving to our offices
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
In the last six months, we experienced an increase in demand for software engineers who work closely with our most strategic customers and help bridge the gap between their business goals and our AI Agent for Customer Service, Fin.
As a Staff Forward Deployed Engineer, you’ll work directly with these customers and our Go-To-Market team to deeply understand use cases and design, build, and implement solutions for them. You’ll operate with a high degree of autonomy and trust: expected to set direction, own outcomes, and represent Intercom confidently in high-stakes customer contexts. As a result, you’ll play a pivotal role in revolutionising how our customers scale their support operations while unlocking meaningful business impact.
In addition, you’ll lead by example: acting as a cross-functional force multiplier who influences product direction with field insight and helps define what Forward Deployed Engineering means at Intercom.
If you’re looking for ownership, creativity, and the chance to steer R&D and Go-To-Market teams in a fast-paced environment, this role is for you.
What will I be doing?
- Lead the adoption of Fin by helping prospects unlock the power of Intercom’s AI capabilities to automate and scale their support operations.
- Embed deeply with strategic customers to understand their business challenges and technical requirements, acting as a proactive partner who steers them toward outstanding results with Fin.
- Work hands-on with customers’ technical teams as a confident subject-matter expert and trusted advisor, coding side-by-side to drive projects to completion.
- Collaborate closely with Sales, Success, and Product teams, and actively influence their work to ensure seamless customer experiences, project success, and timely, actionable product feedback.
- Lead and evolve the Forward Deployed Engineering function, sharing insights and shaping how the role operates as it grows.
- Leverage connections across our strategic accounts to anticipate challenges, align stakeholders quickly and influence decisions that drive us to success.
- Provide guidance and mentorship to Forward Deployed Engineers and Solutions Engineers as we continue to scale.
What skills do I need?
- Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created. Bonus points if you’re a former founder or early engineer at a startup.
- Demonstrated track record of autonomous decision-making, prioritisation and accountability for outcomes: such as 2+ years serving as the primary technical leader for a team.
- You are interested in AI/ML and able to ramp up on unfamiliar concepts quickly: absorbing new capabilities, limitations and trade-offs fast enough to guide customers and internal teams.
- You set the high bar for cross-functional collaboration. Skilled at navigating organisational boundaries, rallying diverse teams, and steering everyone toward the best outcome for our customers and Intercom.
- Deep knowledge of a high-level programming language (for example, JavaScript, Python, Ruby, etc.) but it doesn’t need to be a language that we use here. Great people are effective and learn what we use quickly (or introduce us to better ways of working).
- Decisive and pragmatic: know when to prototype and ship fast yourself, and when to escalate or delegate. Always keeping quality high and business goals front-of-mind.
- Proficient using and writing REST APIs to integrate systems effectively.
- Strong communicator who tailors the message to any audience. Can easily talk to engineers and non-technical audiences about the same topics at the right level of detail.
- Willing to travel and work on-site with customers to build strong relationships and deeply understand their needs.
Benefits
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
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Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
In the last six months, we experienced an increase in demand for software engineers who work closely with our most strategic customers and help bridge the gap between their business goals and our AI Agent for Customer Service, Fin.
As a Staff Forward Deployed Engineer, you’ll work directly with these customers and our Go-To-Market team to deeply understand use cases and design, build, and implement solutions for them. You’ll operate with a high degree of autonomy and trust: expected to set direction, own outcomes, and represent Intercom confidently in high-stakes customer contexts. As a result, you’ll play a pivotal role in revolutionising how our customers scale their support operations while unlocking meaningful business impact.
In addition, you’ll lead by example: acting as a cross-functional force multiplier who influences product direction with field insight and helps define what Forward Deployed Engineering means at Intercom.
If you’re looking for ownership, creativity, and the chance to steer R&D and Go-To-Market teams in a fast-paced environment, this role is for you.
What will I be doing?
- Lead the adoption of Fin by helping prospects unlock the power of Intercom’s AI capabilities to automate and scale their support operations.
- Embed deeply with strategic customers to understand their business challenges and technical requirements, acting as a proactive partner who steers them toward outstanding results with Fin.
- Work hands-on with customers’ technical teams as a confident subject-matter expert and trusted advisor, coding side-by-side to drive projects to completion.
- Collaborate closely with Sales, Success, and Product teams, and actively influence their work to ensure seamless customer experiences, project success, and timely, actionable product feedback.
- Lead and evolve the Forward Deployed Engineering function, sharing insights and shaping how the role operates as it grows.
- Leverage connections across our strategic accounts to anticipate challenges, align stakeholders quickly and influence decisions that drive us to success.
- Provide guidance and mentorship to Forward Deployed Engineers and Solutions Engineers as we continue to scale.
What skills do I need?
- Ideally, you’ve built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created. Bonus points if you’re a former founder or early engineer at a startup.
- Demonstrated track record of autonomous decision-making, prioritisation and accountability for outcomes: such as 2+ years serving as the primary technical leader for a team.
- You are interested in AI/ML and able to ramp up on unfamiliar concepts quickly: absorbing new capabilities, limitations and trade-offs fast enough to guide customers and internal teams.
- You set the high bar for cross-functional collaboration. Skilled at navigating organisational boundaries, rallying diverse teams, and steering everyone toward the best outcome for our customers and Intercom.
- Deep knowledge of a high-level programming language (for example, JavaScript, Python, Ruby, etc.) but it doesn’t need to be a language that we use here. Great people are effective and learn what we use quickly (or introduce us to better ways of working).
- Decisive and pragmatic: know when to prototype and ship fast yourself, and when to escalate or delegate. Always keeping quality high and business goals front-of-mind.
- Proficient using and writing REST APIs to integrate systems effectively.
- Strong communicator who tailors the message to any audience. Can easily talk to engineers and non-technical audiences about the same topics at the right level of detail.
- Willing to travel and work on-site with customers to build strong relationships and deeply understand their needs.
Benefits
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom