About Media Futures Group (MFG)

Google has consolidated its media agency partnership into WPP Media, building on the world class digital work that Essence has delivered for Google for over 17 years. Media Futures Group (MFG) is a bespoke team that delivers on our commitment to Google for a more strategic, creative, and integrated media approach established to drive better business results.

The MFG team is made up of best in class digital, offline, and integrated media experts who work together to enhance media’s contribution to Google’s business. MFG is powered by WPP Media and other constituent parts of the agency around the world.

About the role

As a member of the Media Futures Group (MFG) APAC activation team, you will help execute the tactical planning, setup, and activation of Paid Search campaigns across multiple countries via self-service ad platforms (e.g. Google Ads, SA360, Microsoft Ads) for the Google client. Campaign objectives focus on Direct Response (e.g. traffic, acquisition, ROAS) and will leverage real-time auction bidding across the ad platforms. 

Role responsibilities include but are not limited to:

• Directly and indirectly supports multiple markets for the client account
• Able to own E2E campaigns from client brief to channel planning (e.g. budget, forecasting, audience, format), execution (trafficking and managing offshore team), QA, and reporting.  
• Able to launch (or assist in launching) campaigns on time/does not contribute to gating issues, in compliance with platform best practices (naming conventions, campaign structure, settings, etc)
• Consistent high-quality delivery on daily/weekly tasks for all assigned campaigns (daily pacing, weekly client facing reports, data integrity, etc)
• Meets campaign objectives by EOQ (e.g. client KPIs, Pacing), and/or flags potential performance issues in a timely manner
• Growing knowledge of media planning fundamentals e.g. reach, frequency, channels, formats, etc.
• Growing knowledge of tactical essentials including but not limited to inventory and data sources
• Excellent tracking of sub-campaign level details including but not limited to pacing, performance, etc.
• Growing knowledge of adjacent and/or connected disciplines including other channels (e.g. Display, Social) and Planning, Data Strategy, Analytics, or AdOps 
• Growing knowledge of the channels and related platforms for specific APAC market(s) you are working on
• Growing grasp of overall campaign lifecycles, its impact on incrementality, and the role search plays within it
• Communicates planning successes, failures, and escalations to line manager in a timely manner, ability to manage internal communications and share updates
• Growing ability to prioritize tasks with minimal oversight from manager (able to discern cost/benefit to decide priorities independently)

Desired background experience:

• (Required for senior executive) 1-2 years’ work experience on activating Paid Search campaigns (preferably via Google Ads or SA360 platform)
• High attention to detail, and excellent organizational skills
• Highly developed interpersonal and relationship management skills
• Strong analytical skills and a natural affinity for numbers is key; You must be able to analyze raw data, draw insights and develop actionable recommendations as needed
• Proficiency in Excel/Google Sheets (pivot tables, Vlookups, etc)
• Demonstrable interest in paid digital media ads, especially Paid Search 
• A passion for everything digital, with an active interest and understanding of digital marketing/advertising industry trends

Role: Creative Group Head (Art) 

Location:  Jakarta, Indonesia

About the role: 

The Creative Group Head will oversee and direct conceptual and design projects, and will ultimately be responsible for the quality of ideas and the end-to-end design execution of jobs, from brief through to implementation and delivery. The Creative Group Head will have responsibility for overseeing multiple simultaneous live projects. 

The overall objective is to direct, inspire, lead and support all levels of design and creative talent across the account, defining and advancing a positive and highly productive design culture for OLIVER. 

It is the Creative Group Head's job: 

• To champion creativity and excellent customer centricity. 
• To creatively direct concept designers/graphic designers/artworkers/brand journalists/copywriters harnessing their development and performance, in a manner that assures maximum efficiency and creativity. 
• To upskill both design and copy teams to ensure their output is best in class compared to any other competing agency 
• To manage, supervise, review and audit the work of designers, artworkers and copywriters to ensure the creative level expected of OLIVER is being met. 
• To help drive maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork. 
• To oversee, manage and review new creative concepts for both new and existing clients. 
• To undertake the design of digital collateral, to the client’s brief and exacting standards and within agreed timeframes. 
• To act as brand guardian to ensure all design collateral produced is faithful to the client’s brand guidelines. 
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from OLIVER. 
• To collaborate closely with the Leaders to organise and prioritise workload, especially around deadlines. 
• Be flexible to respond to increases in workload/tight deadlines. 
• To build on our strong client relationships and to be the equal creative partner of the Group Account Director to drive new business forward with existing and new clients. 
• Attend company meetings and social events both with OLIVER and with the client. 
• To work with and support the OLIVER team in order to deliver excellent consumer experiences. 
• Some working outside of normal office hours might be required to meet deadlines and strategic objectives. 
• To inspire the team and help them think about innovative and ground breaking creative campaigns for brands across the biz. 

What you will be doing: 

• To work with the GAD and BD to define and implement the creative strategy for the studio. 
• To motivate and influence the creative team to constantly strive for excellence in performance. 
• To proactively monitor the quality of copy & design projects being produced and submitted by leading internal review sessions and seeking feedback from both internal and external stakeholders. 
• To oversee and manage the timely delivery of all jobs / projects going through the studio, always taking into consideration the clients’ requirements and expectations. 
• To investigate, propose and implement innovative ways of delivering creative services to maximise efficiency and productivity. 
• To actively oversee and manage team meetings, forward scheduling meetings and work review meetings. 
• To manage, oversee and coordinate the sharing of knowledge and the facilitation of learning within the team and all other employees to improve business practices, refine processes, aid and promote the development of creative ideas and introduce new services. 
• To organise monthly work / successes / learnings presentations to the wider SMT team to showcase work from the studio/team managed. 
• Attend client meetings, present work, discuss needs and identify opportunities. 
• To assign creative leads and develop accounts and creative teams. 
• To work actively with the workflow / studio manager in coordinating the effective allocation of design resource, facilitating information from colleagues, business managers and staff. In order to provide effective resource support to meet client demands and to cover flexible working, holiday and sick leave requirements in the most economical manner. 
• To act as brand guardian to ensure all design collateral produced by the creative team is faithful to the client’s brand guidelines. 
• To ensure all digital guidelines, and other mandatory processes and guidelines are always followed by the creative team and to be the final gatekeeper for all creative work before delivery. 
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from all creative team members. 
• To manage, train and mentor staff and oversee their professional development through the setting of SMART objectives and PDPs, offering knowledge, motivation, support and experience as required, including but not limited to their creative and technical skill, so as to increase productivity, staff retention and enhanced staff morale. 
• With the assistance of Design Team Leaders, ensure all staff members accurately record timesheets and show positive billable utilisation rates within their timesheets.. 
• Other ad-hoc duties as and when required. 

What you need to be great in this role: 

The Creative Group Head will combine first-class design expertise, creativity and thought leadership with commercial acumen and leadership gravitas. 

The Creative Group Head will: 

• Be hands on with a strong focus on digital. 
• Be experienced in directing complex, commercial, design projects involving senior stakeholders and interdisciplinary creative teams with strong experience across FMCG category. 
• Be highly creative with the ability to generate ideas and practically contribute to copy and design details, demonstrating exceptional pure graphic design and typography skills. 
• Have deep technical design skills in one or more discipline, e.g. Design for Digital, Brand Immersion, Events, User Experience, etc. 
• Have a proven ability to communicate and liaise with all levels in the business. 
• Have a proven ability to influence stakeholders at all levels, including outside the design team. 
• Have a proven ability to effectively manage creative teams. 
• Have Director level written and verbal communication skills, including public speaking. 
• Be proficient in Adobe CC, Microsoft Office and other related software. 
• Be a driven, proactive, helpful, and enthusiastic team player. 
• Have excellent customer relationship skills. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17467

#LI-FA1 #LI-Onsite

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

 What You’ll Do:

• Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers
• Proactively build relationships with customers to achieve loyalty and advocacy within their organization
• Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal)
• Own and project manage the on-boarding process for new customers
• Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals
• Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization

Who You Are:

• Customer-centric with 3+ years in a Customer Success or Account Management role
• Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
• Knowledgeable in working with Fortune 1000 companies and global brands across all industries
• A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
• Experienced in the B2B tech space or with SaaS companies
• Able to travel for customer onsite visits and events as required 
• Fluent in written and spoken English

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Anaplan Indonesia is looking for highly talented and passionate individuals who can effectively drive understanding of why cloud solutions are differentiated from and outstanding to other technology approaches. No matter how you slice it, the future of organisational success depends on how easily each department can collaborate and work decisively towards the pursuit of a single goal. We call this Connected Planning.

The Enterprise Account Executive will formulate and implement a sales strategy within an assigned region, drive revenue growth by driving demand in the current customer base, and develop new customers in the enterprise space. You will work in partnership with the Anaplan ecosystem of pre-sales, inside sales, customer success and partner teams to drive exponential growth. The person will carry quota in their region.

Key to this role is your ability to articulate value, inspire and sell the Connected Customer Company future in a Cloud Computing world. As a trusted advisor and coach, you are the person with the expertise in Enterprise, Business and Technology Architecture that can match customer needs to the capabilities of the Anaplan solution. You will articulate the business value of the solution through executive level time to value, return on investment and TCO presentations.

In addition to the excellent sales skills the Enterprise Account Executive should possess exceptional customer management experience at the C-level. Working closely with the entire account team to drive the customer relationship and alignment at all levels in order to implement the overall account strategy is key to your success.

Responsibilities

• Consistent over-achievement of sales goals.
• Develop & implement sales plans & cycles.
• Understand a company's business strategy and define an architecture and solution to support that strategy with the capabilities of the Anaplan solution.
• Discover, qualify, strategize, solution, negotiate & close.
• Generate business in new customers and within the installed base.
• Must be able to forecast sales activity and revenue achievement while creating satisfied customers that can be referenced in future sales cycles.
• Work within an account team matrix, leading decision makers & influencers towards identifying their Customer Company vision by evangelizing the capabilities of Anaplan solutions.

Required Skills

• Ideally 15 years of experience in sales profiles with strong 10 plus years solution selling in SAAS/PAAS.
• Extensive experience selling to enterprise customers and closing big deals in Indonesia
• Expertise in Banking & Financial Services (FSI) industry is highly preferred
• Demonstrated ability to sell large scale and complex systems to key accounts.
• Domain understanding (FP&A, Supply Chain, Workforce Planning & Sales) and knowledge of how these functions plan, process work and make decisions
• Expertise and experience dealing with large, complicated, accounts at the most senior IT and business levels.
• Executive-level communication and interpersonal skills.

The SDR at Anaplan is typically the first voice a prospective Anaplan client will hear. You will deliver a message of an easier way to do business; planning, forecasting, modelling and budgeting.  You will follow-up on and create qualified leads, learn how to sell using Account Based Marketing techniques, build rapport, nurture relationships and schedule initial meetings and demonstrations for the direct sales force with enterprise companies around the world.

What you'll be doing:

• Develop and generate Sales Qualified leads by prospecting Enterprise accounts, identifying key stakeholders, understanding their pain and needs, building connections with Anaplan account team.
• Follow up on marketing-generated leads and inbound requests, by speedy follow-up with event attendees, and by daily making outbound cold-calling, email correspondence and other forms of digital prospecting to targeted prospects in our Target Market
• Learn how to have value-based discussions with prospects
• Work with field sales to develop and execute Account Based Sales Development strategies targeting the right person at the right time, with the right message.
• Challenge themselves to meet and exceed weekly and monthly sales metrics, forecasts, meeting and call objectives

More about you:

• 2-5+ years Inside Sales/Sales Development/Market Development/Business Development experience in Indonesia/South east asia market
  (preferably at an enterprise software company selling SaaS /Cloud applications)
• Preferable to have experience calling with CXO/Directors of Enterprise Accounts
• Tech savvy and eager to learn new prospecting technology stacks
• Consistent track record of performance on pipeline generation, meeting set-up
• High level of energy, drive, enthusiasm, initiative, commitment and professionalism
• Discipline to maintain high call volumes or emails
• Bachelor’s Degree

Executive Connection Planning

Responsible for developing integrated, data-led media plans that translate business objectives into clear channel strategies. Planner plays a critical role in balancing brand and performance, aligning multiple stakeholders, and ensuring plans are grounded in insight, feasibility, and effectiveness.

Key Responsibilities

1. Media & Communication Planning

• Develop full-funnel media plans across channels (Search, Social, Display, Video, OOH, Retail Media)
• Translate business objectives into clear channel roles, budget splits, and phasing
• Support planning for both always-on activity and key launch moments

1. Data-Led Strategy & Insights

• Use performance data, audience insights, and market signals to inform planning decisions
• Interpret dashboards and reports to identify what’s working, what’s not, and why
• Support optimization and re-planning based on learnings and results

1. Key Account Nuances

• Plan across multiple product categories and price tiers 
• Balance brand metrics and performance KPIs (awareness, consideration, ROAS, CPA)
• Factor in e-commerce, app, and retail touchpoints within the media plan
• Support planning around high-frequency launches, promos, and seasonal moments

1. Cross-Team Collaboration

• Work closely with platform, performance, analytics teams to ensure plans are executable
• Align planning outputs with operational realities (budget, timelines, platform constraints)
• Support planning manager/ Group heads in client presentations and discussions

1. Client & Stakeholder Support

• Prepare planning decks, rationale, and responses to client briefs
• Confidently explain planning logic, channel roles, and investment decisions
• Support ongoing plan reviews and performance discussions

Key Capabilities & Skills

• Strong understanding of media planning fundamentals
• Comfortable working with data, reports, and performance metrics
• Ability to connect business objectives, media strategy, channel execution
• Structured thinking with attention to detail
• Adaptable and able to manage multiple priorities in fast-paced environments

Basic Requirements

• 1-3 years of experience in media planning, strategy, or integrated planning
• Experience planning across digital channels (Search, Social, Display, Video)
• Exposure to large or complex advertiser accounts preferred
• Strong PowerPoint and Excel / Google Sheets skills
• Bachelor’s degree required

Role Overview

Manager Connection Planning leads the development of integrated, data-led media strategies that translate business objectives into scalable, high-impact channel plans.

This role is responsible for driving full-funnel effectiveness, balancing brand and performance outcomes, and ensuring media investments deliver measurable business growth. The Manager plays a key leadership role in shaping strategic direction, managing senior stakeholders, and guiding cross-functional teams to ensure excellence in planning and execution.

Key Responsibilities

1. Strategic Media & Communication Leadership

• Lead the development of full-funnel, integrated media strategies across Search, Social, Display, Video, OOH, Retail Media, and emerging channels
• Define clear channel roles, investment frameworks, budget allocations, and phasing strategies aligned to business goals
• Drive both always-on frameworks and high-impact launch/seasonal strategies
• Ensure media plans balance short-term performance and long-term brand equity

1. Data-Led Strategy & Commercial Impact

• Translate performance data, audience insights, and market signals into strategic recommendations
• Identify growth opportunities, investment reallocations, and optimization strategies
• Lead performance reviews and proactively recommend re-planning where necessary
• Ensure planning decisions are grounded in measurable KPIs (awareness, consideration, ROAS, CPA, LTV)
• Drive accountability on business impact, not just media delivery

1. Complex Account & Portfolio Management

• Oversee planning across multiple product categories, business units, and price tiers
• Integrate e-commerce, app, CRM, and retail touchpoints into cohesive media ecosystems
• Navigate high-frequency launches, promotional cycles, and seasonal bursts with structured planning frameworks
• Manage budget forecasting and scenario planning across multiple stakeholders

1. Team Leadership & Cross-Functional Collaboration

• Lead and mentor Planning Executives/Senior Executives
• Provide direction, quality control, and development feedback
• Collaborate closely with platform, performance, analytics, and investment teams to ensure feasibility and operational excellence
• Align strategic ambition with budget realities, timelines, and platform constraints
• Support Group Heads/Business Directors in driving account growth

1. Senior Client & Stakeholder Management

• Act as key planning lead in client meetings and strategic discussions
• Confidently articulate media rationale, investment decisions, and growth frameworks
• Respond to complex briefs with structured, insight-driven thinking
• Drive quarterly planning reviews and annual strategy development
• Build trusted advisor relationships with senior client stakeholders

Key Capabilities & Skills

• Strong mastery of media planning fundamentals and integrated channel strategy
• Deep understanding of performance metrics, attribution, incrementality, and optimization frameworks
• Ability to connect business strategy, marketing objectives, and media investment decisions
• Structured, analytical thinking with strong attention to detail
• Commercially aware and growth-oriented mindset
• Strong stakeholder management and presentation skills
• Experience managing or mentoring junior team members

Basic Requirements

• 4–6+ years of experience in media planning, performance strategy, or integrated planning
• Proven experience leading complex or large advertiser accounts
• Strong expertise across digital channels (Search, Social, Display, Video)
• Experience with e-commerce and performance-driven business models preferred
• Advanced PowerPoint and Excel / Google Sheets skills
• Bachelor’s degree required

The Netskope Regional Sales Manager will come on board with the full support of the executive team.  This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company. You are an expert at mapping business solutions to the most complex security challenges of customers. You understand the competition and have the desire to win market share.

Responsibilities include:

• Prospect new accounts, generate interest, qualify, develop, and close new business.
• Work independently to meet and exceed revenue targets and goals assigned to the territory.
• Develop an overall account strategy leading to the deployment of a well-executed selling effort into the assigned territory/accounts.
• Focus on new accounts, customer satisfaction, and retention.

Job Requirements:

• 7+ years of a successful track record selling cybersecurity and networking technologies including network security technologies such as Proxies, Next Generation Firewalls (NGFW), SSL/IPSec, VPN’s, SSO, DLP and Encryption gateways and growing a territory. 
• Exceptional track record of success with consultative sales of complex enterprise software solutions to C-level executives in F1000 accounts
• Verifiable track record of exceeding quotas year after year
• Resides in the targeted geography w/local enterprise customer relationships
• Experience establishing and fostering strong Channel Partner relationships. Pre-existing relationships with key resellers in the assigned territory is a must
• Understanding of enterprise web technologies and SaaS experience a must
• Travel: within region

Education:

• Bachelor Degree
  
  

#LI-CS1

Executive Connection Planning

Responsible for developing integrated, data-led media plans that translate business objectives into clear channel strategies. Planner plays a critical role in balancing brand and performance, aligning multiple stakeholders, and ensuring plans are grounded in insight, feasibility, and effectiveness.

Key Responsibilities

1. Media & Communication Planning

• Develop full-funnel media plans across channels (Search, Social, Display, Video, OOH, Retail Media)
• Translate business objectives into clear channel roles, budget splits, and phasing
• Support planning for both always-on activity and key launch moments

1. Data-Led Strategy & Insights

• Use performance data, audience insights, and market signals to inform planning decisions
• Interpret dashboards and reports to identify what’s working, what’s not, and why
• Support optimization and re-planning based on learnings and results

1. Key Account Nuances

• Plan across multiple product categories and price tiers 
• Balance brand metrics and performance KPIs (awareness, consideration, ROAS, CPA)
• Factor in e-commerce, app, and retail touchpoints within the media plan
• Support planning around high-frequency launches, promos, and seasonal moments

1. Cross-Team Collaboration

• Work closely with platform, performance, analytics teams to ensure plans are executable
• Align planning outputs with operational realities (budget, timelines, platform constraints)
• Support planning manager/ Group heads in client presentations and discussions

1. Client & Stakeholder Support

• Prepare planning decks, rationale, and responses to client briefs
• Confidently explain planning logic, channel roles, and investment decisions
• Support ongoing plan reviews and performance discussions

Key Capabilities & Skills

• Strong understanding of media planning fundamentals
• Comfortable working with data, reports, and performance metrics
• Ability to connect business objectives, media strategy, channel execution
• Structured thinking with attention to detail
• Adaptable and able to manage multiple priorities in fast-paced environments

Basic Requirements

• 1-3 years of experience in media planning, strategy, or integrated planning
• Experience planning across digital channels (Search, Social, Display, Video)
• Exposure to large or complex advertiser accounts preferred
• Strong PowerPoint and Excel / Google Sheets skills
• Bachelor’s degree required

About WPP Media

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions.

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams.

Our Core Values

• We're Open: we build trust and enhance understanding by working collaboratively - across our teams, clients, and partners.
• We're Optimistic: we adopt a growth mindset throughout our business, embracing change to unlock our collective potential.
• We're Extraordinary: in pursuit of innovation and growth, we push boundaries and challenge ordinary thinking and the status quo.

Get to Know our Team: 

Agoda are travel booking platforms with accommodations at their core. As our accommodation partners are a key to our success, we work hard to ensure their success. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. 

The Opportunity:

As an 'Area (Account) Manager' for Indonesia, you will act as team lead of the region. Your objectives will be to (i) manage the team of account managers & understand/fill gaps in the market to ensure best in class supply quality and to (ii) grow Agoda footprint in your region.

Ability to set up and execute a region strategy plan, a high level of commercial savvy, ability to motivate & coach a team, get things done attitude and ability to develop profitable long term partnerships with both internal and external customers will be key to your success in the role. 

In this Role, you’ll get to: 

• Act as a team lead of the region

• Help the management team to build a strategy to significantly increase Agoda footprint in the region
• Coordinate with senior management on strategic planning and objectives
• Conduct market research into trends in the industry and market to ensure the competitiveness of Agoda’s products
• Represent the company at relevant tradeshows, workshops and events to promote the Agoda brand and products
• Develop and own relationships with key decision makers at hotels, technology partners and other relevant partners

• Insure Best in Class Supply (best availability at the best price with great content)

• Build a 360 vision of the quality of the supply in your region and a plan on how to fix the gaps
• Lead a team of market managers in managing successful hotel partnerships
• Support market managers in partner visits according to internal goals, targets and objectives
• Develop tools and processes to contribute to greater productivity and efficiency of your team 
• Implement strategies and promotional activities with partners to enhance productivity and opportunities to maintain a competitive advantage for the Agoda website

• Develop a High Performing team

• Help in the recruitment
• Coach team 

What you’ll Need to Succeed:

• Bachelor or equivalent degree required, MBA is a plus 
• 5-10 years' experience as Sales in a fast-growing globally operating travel/ e-commerce company
• Minimum 3 years’ experience leading successful teams in e-commerce or travel industry roles. Proven track record of being a leader that others look up to
• Exceptionally strong Excel and data visualization skills
• Analytical mindset, with proven track record in using data to make decisions
• Excellent interpersonal skills and demonstrated ability to report and persuade different levels, including senior management
• Ability to communicate value proposition and recommend solutions to potential partners
• Professional “get it done” attitude and work ethic
• Adapts well to and is energized by change

It’s Great if you have:

• Experience in Travel industry

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

#Jakarta #Indonesia

Role Overview

Manager Connection Planning leads the development of integrated, data-led media strategies that translate business objectives into scalable, high-impact channel plans.

This role is responsible for driving full-funnel effectiveness, balancing brand and performance outcomes, and ensuring media investments deliver measurable business growth. The Manager plays a key leadership role in shaping strategic direction, managing senior stakeholders, and guiding cross-functional teams to ensure excellence in planning and execution.

Key Responsibilities

1. Strategic Media & Communication Leadership

• Lead the development of full-funnel, integrated media strategies across Search, Social, Display, Video, OOH, Retail Media, and emerging channels
• Define clear channel roles, investment frameworks, budget allocations, and phasing strategies aligned to business goals
• Drive both always-on frameworks and high-impact launch/seasonal strategies
• Ensure media plans balance short-term performance and long-term brand equity

1. Data-Led Strategy & Commercial Impact

• Translate performance data, audience insights, and market signals into strategic recommendations
• Identify growth opportunities, investment reallocations, and optimization strategies
• Lead performance reviews and proactively recommend re-planning where necessary
• Ensure planning decisions are grounded in measurable KPIs (awareness, consideration, ROAS, CPA, LTV)
• Drive accountability on business impact, not just media delivery

1. Complex Account & Portfolio Management

• Oversee planning across multiple product categories, business units, and price tiers
• Integrate e-commerce, app, CRM, and retail touchpoints into cohesive media ecosystems
• Navigate high-frequency launches, promotional cycles, and seasonal bursts with structured planning frameworks
• Manage budget forecasting and scenario planning across multiple stakeholders

1. Team Leadership & Cross-Functional Collaboration

• Lead and mentor Planning Executives/Senior Executives
• Provide direction, quality control, and development feedback
• Collaborate closely with platform, performance, analytics, and investment teams to ensure feasibility and operational excellence
• Align strategic ambition with budget realities, timelines, and platform constraints
• Support Group Heads/Business Directors in driving account growth

1. Senior Client & Stakeholder Management

• Act as key planning lead in client meetings and strategic discussions
• Confidently articulate media rationale, investment decisions, and growth frameworks
• Respond to complex briefs with structured, insight-driven thinking
• Drive quarterly planning reviews and annual strategy development
• Build trusted advisor relationships with senior client stakeholders

Key Capabilities & Skills

• Strong mastery of media planning fundamentals and integrated channel strategy
• Deep understanding of performance metrics, attribution, incrementality, and optimization frameworks
• Ability to connect business strategy, marketing objectives, and media investment decisions
• Structured, analytical thinking with strong attention to detail
• Commercially aware and growth-oriented mindset
• Strong stakeholder management and presentation skills
• Experience managing or mentoring junior team members

Basic Requirements

• 4–6+ years of experience in media planning, performance strategy, or integrated planning
• Proven experience leading complex or large advertiser accounts
• Strong expertise across digital channels (Search, Social, Display, Video)
• Experience with e-commerce and performance-driven business models preferred
• Advanced PowerPoint and Excel / Google Sheets skills
• Bachelor’s degree required

About WPP Media

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions.

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams.

Our Core Values

• We're Open – We build trust and enhance understanding by working collaboratively across teams, clients, and partners.
• We're Optimistic – We embrace change with a growth mindset to unlock our collective potential.
• We're Extraordinary – We push boundaries and challenge the status quo to drive innovation and growth.

Job Title: Account Executive

Role: Freelancer

Duration: 3 months

Location:  Jakarta, Indonesia

About the role:  

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective needs based content and digital media campaigns’.  

We are currently looking for a Account Executive to join our expanding team working with brands across a wide variety of briefs from social media content, video production, strategy and digital assets. Preferably someone with good exposure on beauty brands.  

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Senior AM onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients.  

What you will be doing:  

• Day to day contact for Beauty and personal brands providing excellent client service and supporting the onsite team  
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager.  
• Managing social media accounts and implementing strategies to create engaging content. 
• Developing and implementing comprehensive ORM strategies, ensuring effective brand positioning, engagement, and reputation enhancement across online platforms. 
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project.  
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner.  
• Accountable for timely billing and reporting revenue to the Senior AM  
• Work with the studio to manage timings plans 

What you need to be great in this role:  

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.  
• Demonstrable account management experience of minimum 1+ yrs and a proven track record of managing global clients and campaigns.  
• The ability to effectively and proactively manage account finances and invoicing.  
• Highly creative with the ability to generate ideas and practically contribute to the design studio output.  
• Proficient in Microsoft Office and other related software.  
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.  
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16668

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Role: Creative Group Head - Art 

Location:  Jakarta, Indonesia 

About the role: 

The Creative Group Head will oversee and direct conceptual and design projects, and will ultimately be responsible for the quality of ideas and the end-to-end design execution of jobs, from brief through to implementation and delivery. The Creative Group Head will have responsibility for overseeing multiple simultaneous live projects. 

The overall objective is to direct, inspire, lead and support all levels of design and creative talent across the account, defining and advancing a positive and highly productive design culture for OLIVER. 

It is the Creative Group Head's job: 

• To champion creativity and excellent customer centricity. 
• To creatively direct concept designers/graphic designers/artworkers/brand journalists/copywriters harnessing their development and performance, in a manner that assures maximum efficiency and creativity. 
• To upskill both design and copy teams to ensure their output is best in class compared to any other competing agency 
• To manage, supervise, review and audit the work of designers, artworkers and copywriters to ensure the creative level expected of OLIVER is being met. 
• To help drive maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork. 
• To oversee, manage and review new creative concepts for both new and existing clients. 
• To undertake the design of digital collateral, to the client’s brief and exacting standards and within agreed timeframes. 
• To act as brand guardian to ensure all design collateral produced is faithful to the client’s brand guidelines. 
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from OLIVER. 
• To collaborate closely with the Leaders to organise and prioritise workload, especially around deadlines. 
• Be flexible to respond to increases in workload/tight deadlines. 
• To build on our strong client relationships and to be the equal creative partner of the Group Account Director to drive new business forward with existing and new clients. 
• Attend company meetings and social events both with OLIVER and with the client. 
• To work with and support the OLIVER team in order to deliver excellent consumer experiences. 
• Some working outside of normal office hours might be required to meet deadlines and strategic objectives. 
• To inspire the team and help them think about innovative and ground breaking creative campaigns for brands across the biz. 

What you will be doing: 

• To work with the GAD and BD to define and implement the creative strategy for the studio. 
• To motivate and influence the creative team to constantly strive for excellence in performance. 
• To proactively monitor the quality of copy & design projects being produced and submitted by leading internal review sessions and seeking feedback from both internal and external stakeholders. 
• To oversee and manage the timely delivery of all jobs / projects going through the studio, always taking into consideration the clients’ requirements and expectations. 
• To investigate, propose and implement innovative ways of delivering creative services to maximise efficiency and productivity. 
• To actively oversee and manage team meetings, forward scheduling meetings and work review meetings. 
• To manage, oversee and coordinate the sharing of knowledge and the facilitation of learning within the team and all other employees to improve business practices, refine processes, aid and promote the development of creative ideas and introduce new services. 
• To organise monthly work / successes / learnings presentations to the wider SMT team to showcase work from the studio/team managed. 
• Attend client meetings, present work, discuss needs and identify opportunities. 
• To assign creative leads and develop accounts and creative teams. 
• To work actively with the workflow / studio manager in coordinating the effective allocation of design resource, facilitating information from colleagues, business managers and staff. In order to provide effective resource support to meet client demands and to cover flexible working, holiday and sick leave requirements in the most economical manner. 
• To act as brand guardian to ensure all design collateral produced by the creative team is faithful to the client’s brand guidelines. 
• To ensure all Unilever digital guidelines, and other mandatory processes and guidelines are always followed by the creative team and to be the final gatekeeper for all creative work before delivery. 
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from all creative team members. 
• To manage, train and mentor staff and oversee their professional development through the setting of SMART objectives and PDPs, offering knowledge, motivation, support and experience as required, including but not limited to their creative and technical skill, so as to increase productivity, staff retention and enhanced staff morale. 
• With the assistance of Design Team Leaders, ensure all staff members accurately record timesheets and show positive billable utilisation rates within their timesheets.. 
• Other ad-hoc duties as and when required. 

What you need to be great in this role: 

The Creative Group Head will combine first-class design expertise, creativity and thought leadership with commercial acumen and leadership gravitas. 

The Creative Group Head will: 

• Be hands on with a strong focus on digital. 
• Be experienced in directing complex, commercial, design projects involving senior stakeholders and interdisciplinary creative teams with strong experience across FMCG category. 
• Be highly creative with the ability to generate ideas and practically contribute to copy and design details, demonstrating exceptional pure graphic design and typography skills. 
• Have deep technical design skills in one or more discipline, e.g. Design for Digital, Brand Immersion, Events, User Experience, etc. 
• Have a proven ability to communicate and liaise with all levels in the business. 
• Have a proven ability to influence stakeholders at all levels, including outside the design team. 
• Have a proven ability to effectively manage creative teams. 
• Have Director level written and verbal communication skills, including public speaking. 
• Be proficient in Adobe CC, Microsoft Office and other related software. 
• Be a driven, proactive, helpful, and enthusiastic team player. 
• Have excellent customer relationship skills. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17114

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About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
  
  

About Wavemaker: A Leading WPP Media Brand

Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.

We are currently looking for a Business Unit Lead or Advocacy lead. The role will be responsible to drive the development of Indonesia’s largest content/influencer marketing strategy and plans as a form of service or product for clients as well as a tool to support the growth of digital business for WPP Media’s agencies.

Role Summary and Impact

The role will shape the future of influencer marketing in Indonesia, leading the largest beauty and advocacy team in the country for the world’s top beauty brand. You will be responsible for overseeing over 100+ employees expert on beauty, influencer marketing and social commerce. The role is at the forefront of driving strategic planning, operational management and building new commercial models.

Skills and Experience

Strategic Planning

• Lead strategic planning for entire business unit dedicated to one of the globally leading beauty brands
• Develop a full funnel planning methodology to reconnect upper funnel (influencers) to lower funnel (affiliates) creators
• Drive a sharp point of view on beauty category landscape, influencer and affiliate landscape
• Unify process between affiliate and influencers through one planning process called Share of Voice Planning
• Pivot into new planning methodologies by identifying new trends per channel platform and define the right KOL mix to achieve content plan objectives
• Supervise Content Planning Manager and Executives to define the right KOL Content plan messaging aligned with brand objectives
• Supervise Content Planning Group Head and Managers in monitoring campaign phasing versus budget and ambition
• Develop the right template for KOL briefing and content plan, supervise KOL brief and content idea/ messaging
• Supervise KOL content plan quality, ensuring standardization and templates applied

Account Planning

• Set the ways of working on account planning and regular client stakeholder
• Liaise with senior client stakeholders to set annual ambition and plans
• Ensure client satisfaction on brand’s performance
• Lead regular client interaction and monthly performance review

Commercial Planning

• Drive the right team structure and commercial fees
• Support Client President, GOAT Country Lead and GOAT Trading Lead in managing costs with Buying team based on budgets
• Support Client President, GOAT Country Lead and GOAT Trading Lead in ensuring budget spend tracker is 100% updated and no overspends

Best Practice and Innovations

• Identify new tools, practices to drive competitive advantage for GroupM planning
• Lead in developing new case studies or portfolio that can establish the value of the service
• Set new innovations on planning and practice for influencer marketing

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, vision, and dental insurance, paid time off and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

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About the Job

The Product Manager, Accounts Lifecycle, will be the strategic owner of the entire merchant journey, from initial sign-up and onboarding (Activation) through ongoing engagement and retention. A core focus of this role is to skillfully balance the necessity for a world-class Merchant Experience (MX) with stringent Compliance and Risk requirements (e.g., KYC/AML). This individual must be highly adept at navigating complex trade-offs and driving alignment across multiple, interdependent product and risk teams.

Minimum Qualifications

• 3-5 years of Product Management specifically focusing on customer/merchant lifecycle, growth, or product-led growth (PLG) initiatives, ideally within FinTech, Payments, or an equivalent high-compliance industry.
• Technical expertise is a significant advantage: Ability to understand technical architecture and integration points to facilitate meaningful discussions with engineers.
• Strong organizational skills to strategically navigate and prioritize conflicting demands from multiple stakeholders (e.g., business goals vs. risk constraints).
• Demonstrated ability to build consensus and drive outcomes across large, interdependent organizational structures.

Preferred Qualifications

• Domain Expertise (Critical): Direct product management experience within FinTech, Payments, or a similarly regulated industry that requires balancing user experience with strict Compliance, Risk, or Fraud requirements (e.g., KYC/AML).
• Technical Expertise (Strong Plus): A background in engineering, computer science, or demonstrated ability to understand technical architecture, APIs, and data flows to facilitate deep, productive discussions with technical teams.
• Account Lifecycle Specialization: Specific experience building or optimizing products related to core lifecycle stages like Onboarding, Activation, Offboarding

Responsibilities

• Lifecycle Strategy & Roadmap Ownership:
• Define the vision, strategic goals, and execution roadmap for optimizing the end-to-end Merchant Account Lifecycle, with a primary focus on maximizing Onboarding success, Activation rate, and Onboarding Throughput
• Synthesize market trends, competitive analysis, and business goals to prioritize high-impact lifecycle initiatives.
• Risk, Compliance, and Experience Balancing:
• Crucially balance the Merchant Experience needs (speed, clarity, ease-of-use) against strict requirements mandated by Risk, Fraud, and Compliance policies (e.g., KYC/AML checks, documentation needs).
• Collaborate closely with Risk and Compliance teams to design product processes that embed necessary controls with the lowest possible friction for the merchant.
• Proactively anticipate and translate new regulatory and policy changes into clear product requirements and required experience updates.
• Product Discovery & Execution:
• Lead the product discovery process, generating deep insights through merchant feedback, data analysis, and user research.
• Translate strategic goals into clear, actionable Product Requirements Documents (PRDs), user stories, and acceptance criteria for engineering and design teams.
• Own the prioritization of features, fixes, and experiments, strategically managing a backlog that is often subject to frequently changing demands from business and regulatory forces.
• Cross-Functional Leadership & Navigation:
• Act as a highly effective navigator and consensus builder across interdependent core product teams (e.g., Payments, Core Platform) to ensure a unified and consistent merchant experience.
• Serve as the primary liaison between Engineering, Design, Customer Success, Marketing, Risk, and Compliance.
• Clearly communicate product progress, outcomes, and the rationale behind complex trade-offs (especially those involving risk vs. experience) to senior stakeholders.

Responsible for developing integrated, data-led media plans that translate business objectives into clear channel strategies. Planner plays a critical role in balancing brand and performance, aligning multiple stakeholders, and ensuring plans are grounded in insight, feasibility, and effectiveness. 

Key Responsibilities 

1. Media & Communication Planning

• Develop full-funnel media plans across channels (Search, Social, Display, Video, OOH, Retail Media) 

• Translate business objectives into clear channel roles, budget splits, and phasing 

• Support planning for both always-on activity and key launch moments 

1. Data-Led Strategy & Insights

• Use performance data, audience insights, and market signals to inform planning decisions 

• Interpret dashboards and reports to identify what’s working, what’s not, and why 

• Support optimization and re-planning based on learnings and results 

1. Key Account Nuances

• Plan across multiple product categories and price tiers  

• Balance brand metrics and performance KPIs (awareness, consideration, ROAS, CPA) 

• Factor in e-commerce, app, and retail touchpoints within the media plan 

• Support planning around high-frequency launches, promos, and seasonal moments 

1. Cross-Team Collaboration

• Work closely with platform, performance, analytics teams to ensure plans are executable 

• Align planning outputs with operational realities (budget, timelines, platform constraints) 

• Support planning manager/ Group heads in client presentations and discussions 

1. Client & Stakeholder Support

• Prepare planning decks, rationale, and responses to client briefs 

• Confidently explain planning logic, channel roles, and investment decisions 

• Support ongoing plan reviews and performance discussions 

Key Capabilities & Skills 

• Strong understanding of media planning fundamentals 

• Comfortable working with data, reports, and performance metrics 

• Ability to connect business objectives, media strategy, channel execution 

• Structured thinking with attention to detail 

• Adaptable and able to manage multiple priorities in fast-paced environments 

Basic Requirements 

• 1-3 years of experience in media planning, strategy, or integrated planning 

• Experience planning across digital channels (Search, Social, Display, Video) 

• Exposure to large or complex advertiser accounts preferred 

• Strong PowerPoint and Excel / Google Sheets skills 

• Bachelor’s degree required 

About WPP Media 

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions. 

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams. 

Our Core Values 

• We're Open: we build trust and enhance understanding by working collaboratively - across our teams, clients, and partners. 

• We're Optimistic: we adopt a growth mindset throughout our business, embracing change to unlock our collective potential. 

• We're Extraordinary: in pursuit of innovation and growth, we push boundaries and challenge ordinary thinking and the status quo. 

About the Role:

The Sourcing Manager is responsible for developing and executing contracting strategies that align with the organization’s goals. This role involves managing supplier relationships, negotiating contracts, and ensuring expansion of hotel portfolio with a competitive cost, quality, and relationship building with the hotel suppliers. The Sourcing Manager will collaborate closely with various departments, including operations, finance, and revenue, to optimize the supply chain and support overall business objectives.

Key Responsibilities:

• Identify and prioritize hotel groups and individual properties aligned with Nuitee’s demand and growth strategy
• Actively prospect and engage hotel decision-makers (Revenue, Distribution, Commercial, GMs)
• Pitch Nuitee’s value proposition clearly and confidently, tailored to each partner
• Lead commercial discussions and contract negotiations with hotels and chains
• Close direct contracts and ensure clean, complete handover to internal teams
• Maintain a strong pipeline of opportunities and progress deals with urgency
• Work closely with Connectivity and Ops teams to validate feasibility before signing
• Accurately track deal activity, pipeline, and blockers in CRM tools

What Success Looks Like

• New hotels and chains signed consistently and at pace
• High-quality contracts aligned with Nuitee’s commercial and technical standards
• Short sales cycles and fast progression from first contact to signature
• Strong collaboration and clean handovers to Account Managers

Our Ideal Candidate:

• Bachelor’s degree in Tourism, Business, Marketing or Administration
• 3+ years winning hotel supply at an OTA/wholesaler or selling for a hotel group.
• A contact book across top properties/owner groups—and the confidence to use it.
• Proven track record closing multi-property or chain agreements.
• Strong, simple communication; you handle objections and get to “yes.”
• Fluent English + local language (see below). 
• Comfortable with frequent travel (to 40%)

Skills:

• Strong negotiation and contract management skills.
• Excellent analytical and problem-solving abilities.
• Leadership and team management experience.
• Ability to work collaboratively with cross-functional teams.
• Strong communication and presentation skills.
• Proficiency in sourcing and procurement software tools.

• Bachelor’s degree in Accounting.
• Minimum 5–7 years of relevant accounting experience, preferably with prior experience in a Public Accounting Firm (KAP).
• Strong knowledge and hands-on experience in financial reporting, monthly and annual closing, and account reconciliation.
• Experience managing and reviewing general ledger, balance sheet, and profit & loss statements.
• Familiar with Indonesian accounting standards (PSAK) and applicable tax regulations.
• Proven experience working with external auditors (e.g. Big Four), including audit coordination and preparation of audited financial statements drafts.
• Experience in leading or mentoring accounting staff is a plus.
• Strong analytical skills, attention to detail, and ability to work under tight deadlines.
• Good communication and stakeholder management skills.

The role:

At aCommerce, the Key Account Manager is a role carved out to meet the changing consumer demand and this position is based in Jakarta. This individual aims to serve as an extension of our clients’ businesses ensuring proper management and execution of the ecommerce strategy in social commerce on their behalf. This would include developing, managing and executing promotional and marketing campaigns and overall fulfillment execution, smooth day to day operations.

The Key Account Manager will support the team on the brand in serving as the client’s initial point of communication in executing their social commerce strategy, enabling a consistent social media presence and strong positive brand experience. You will work closely and collaborate with other internal department service providers to ensure best-in class end-to-end service execution. You will keep abreast of client industry developments, market trends and competitive intelligence, gaining specialized industry knowledge which enables us to add-value and more deeply understand the client’s business challenges and opportunities

Responsibilities:

Performance Management

• Manage overall account profitability via P&L management
• Ensure all clients and channels are successfully on-boarded on time
• Manage to maximize GMV with day-to-day collaboration with client and channels
• Customer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit
• Ensuring optimal product presentation and visibility on online channels
• Coordinating with internal cross function and external parties
• Establish and monitor progress against key performance indicators.
• Advising and executing end-to-end social commerce strategy for International brand owners (such as Global brands, FMCG brands etc.). This will include content, sales monitoring, analysis on how to grow demand, supply management and promotion management as well as business analytics.
• Coordinating with internal departments (tech, warehouse, marketing) and external parties (ad agencies) to troubleshoot and resolve business issues
• Support the Brand management team to ensure smooth day to day operations
• Build strong rapport with clients that include managing relationships with internal and external stakeholder

Partner Service

• Responsible for client relationship and retain client satisfaction
• Serve as the “face of aCommerce” and primary point of contact for client executives and key stakeholders at each assigned account
• Advising clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities
• Managing fast-growing e-commerce sales of large brand owners through their own web-store or other online channels and initiative channel
• Ensuring that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers.
• Identifies and anticipates additional opportunities for enhancements, improvements or new services with existing clients
• Inventory management including forecast, ordering and DOH controlling
• Present analysis and recommendations to key stakeholders both client-side and internally

Business Development

• Contract Management by helping translate the outlined solution into a high level initial statement of work (SOW) and helps secure the client's agreement in sales meetings with the prospect or client (system & integration options, cost model, forecast value, activity planning, requirements definition, etc.)
• Working closely with solution design and business development to manage key customers (existing and new), thereby improving turnover and profitability
• Scope of Work (SOW) & Trade Agreement management for existing accounts and input industry insight to SD for new customers.

Technical Qualifications:

• Has a minimum two (2) years of working experience in an ecommerce company, internet start-up or in an international brand (e.g. FMCG, retailer or consulting industries)
• Previous experience in social commerce, online media, marketing would be a strong point.
• Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tool

Soft Skills & Other Details:

• Superior communication skills in English, written and oral
• Candidate must be proactive and have a problem-solving attitude to client and/or business problems
• Very strong commercial and client-facing abilities
• Demonstrated ability to exceed client expectations and incorporate urgency and strong service ethic into all aspects of the job
• Entrepreneurial spirit, not afraid of risks and challenges
• Analytical, data driven mindset and detail oriented
• Successful record of communicating and engaging cross functional teams
• Ability to lead projects relating with responsible account and category
• Ability to coach and train key specialists effectively to produce high amounts of results

About aCommerce

aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

aCommerce DNA

Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.

• Customers above all: The customer is at the heart of everything we do. Their success is our success.
• Lead by example: Earn respect through hard work and perseverance, not seniority.
• Solve problems: A “can do” attitude solves a multitude of problems.
• Lean on your teammates: Replace “I” with “we”. Collaboration brings you a long way.
• Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.

More about the role:

Burson Indonesia has an immediate opening for a seasoned Senior Consultant to join our team. This role will support a variety of projects on both accounts and interact daily with client teams and Burson Indonesia account staff, as well as the ability to collaborate with various Burson Indonesia practices.

This role requires an individual who is proactive, capable of blending trends and culture into meaningful PR strategies, understands the media landscape and what editors / reporters need today, willing to dream-up fresh ideas to marry client campaigns with what is happening across digital culture. And most importantly, you are detail-oriented and eager to learn!

In this role you are expected to play a part in strategic planning, implementation of campaigns, part of the media relations drum beat and able to take responsibility and run with it. You must be capable of providing unique insights and problem-solving guidance while working closely with your team to develop and execute campaigns. You must be able to manage people and effectively maintain best in class client service.

This role will report to Account Manager/Account Director.

What you'll do:

• Establishing strong relationships with clients
• Approaching every project with a client excellence mindset and commitment to quality work that exceeds expectations
• Contribute to generating fresh and smart ideas
• Crafting thoughtful points of view and recommendations based on a broad understanding of consumer behavior, media relations and industry landscapes
• Developing client messaging and developing compelling brand narratives to share across channels
• Directly managing and mentoring a collaborative team of smart and enthusiastic PR professionals; ensuring deliverables are met.
• Developing written materials, including reports, press releases, presentations, analyses, coverage recaps, and general client correspondence
• Developing/consulting on earned media strategies, media lists, organizational partnerships, editorial calendars, conferences, and awards
• Leading team and client meetings
• Management of project budgets alongside an understanding of agency financial processes.
• You want to be part of a team and a team that is creating some amazing work on behalf of its client teams
•  

Experience that contributes to success:

• 2-3 years of public relations experience
• Strong consumer brand background and experience leading consumer campaigns for complex, global organizations
• High level consumer media relations strategy and execution experience
• Proven trusted client adviser: an active listener who builds strong partnerships and confidently offers counsel
• Strategic thinker: understands our clients’ business and communications challenges and develops smart, insight-driven strategies
• Creative spark: brings a fresh perspective to our clients and develops ideas that challenge conventions
• Growth mindset: proactively seeks opportunities to drive organic growth
• Passionate: Lives and breathes the client’s business. Understands the client’s pain points. Is an abstract thinker comfortable with ambiguity; is curious, questions the status quo, and is an avid consumer of information
• Operationally savvy: experienced at effectively managing multiple work streams and client budgets
• People-centric: committed to the development of team members through active coaching and mentoring
• Progressive mind-set: interested in evolving communications and the role of PR within the marketing mix; brave enough to try new approaches and adopt new technologies and willing to take calculated risks to do better and more meaningful work
• Adaptable by nature with the ability to thrive under pressure and manage a variety of client contacts and priorities
• Energy and passion to contribute to and help foster a fun, collaborative and thriving office culture