The Community You Will Join:

The CRM Engineering team builds world-class tools that drive growth and foster meaningful relationships between Airbnb and its community, including Hosts, Guests, Law Enforcement, Government Regulators, Local Community Leaders, and more. This team tackles some of the most challenging and unique problems faced by our business. Here are a few examples:

• Growth Platform: Designed to increase supply and retain existing hosts.
• Policy Platform: Enables Airbnb to engage with regulatory bodies across the globe regarding short-term rental regulations. This platform tracks regulations that impact the Airbnb business and provides intelligence to address unique business challenges.
• Community Platform: Establishes a social platform to drive community enablement, collaboration, and success.
• Agent Tools: Empowers agents to understand and resolve issues that customers are unable to address on their own.
• Aircover Claims Platform: Facilitates the processing of claims for Aircover insurance products, offering protection to both hosts and guests.

The Difference You Will Make:

The Community Platform team is building a groundbreaking social platform aimed at delivering a differentiated service to our community. This platform will empower local communities to collaborate, support community leaders, host local and global events, provide improved resources, drive engagement, mobilize the community, and offer direct feedback to Airbnb.

We are seeking a highly skilled and motivated Full Stack engineer who is passionate about making a difference through their work. You will play a significant role in shaping the technical vision and then delivering a solution that is flexible, efficient and scales with the needs of the business. Each individual brings their own unique skill set, experiences, thought leadership and technical expertise to solve these technical challenges for Airbnb.

A Typical Day: 

• Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build novel products and features
• Drive, lead, and contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch.
• You’ll be reviewing code and design docs, giving feedback on product specs and mocks.
• Provide critical input in team roadmap and technical direction.

Your Expertise:

• 6+ years of full software development experience
• Proficient in at least one major programming language (preferably Java / Kotlin / Scala / Ruby on Rails / Python).
• Passion for delivering products end-to-end: from ideation through planning and scoping to implementation and experimental A/B testing.
• Exposure to architectural patterns of large, high-scale web applications, such as well-designed APIs, high volume data pipelines, and efficient algorithms.
• Passionate about design and building UX products. You bring flexibility to collaboration with design and product partners by presenting tradeoffs and iterating to the ideal solution.
• Outstanding communication and interpersonal skills and detail oriented.
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.

Role Overview: 

As a Consultant – Analytics - COE, you will design, execute, and scale analytical workstreams that power ClearView’s client engagements. You will work on projects such as ATUs, forecasting, conjoint analyses, proprietary data mining and survey designing and coding (e.g., Qualtrics), while contributing to tool development and analytics automation for the firm. As a CoE team member, you will support global project teams in structuring, analyzing, and visualizing complex datasets to inform strategic recommendations for life sciences clients. You will combine strong analytical skills with an understanding of life sciences to help answer critical questions across the product lifecycle.

Key Responsibilities:

• Translate business questions into clear analytical approaches, data requirements, and model structures for engagements spanning new product planning, market access, corporate and investor assessments, and diagnostic strategy.
• Collect, clean, structure, and validate data from multiple sources, including sales, claims, epidemiology, primary research outputs, and internal proprietary datasets.
• Design, program, and analyze quantitative surveys, including ATUs, demand assessments, and pricing research; support project teams in defining sampling plans and questionnaire logic.
• Build and maintain quantitative models for market sizing, forecasting (patient based and sales based), patient flow, scenario testing, and pricing / contracting simulations across a variety of therapeutic areas and business questions.
• Conduct conjoint / discrete choice and related trade off analyses, including experimental design, model estimation, and result visualization under guidance from senior team members.
• Support web crawling and data harvesting efforts to automate tracking of markets, competitors, and financial / deal activity where appropriate.
• Develop and maintain reusable analytical assets (e.g., standard forecast frameworks, KPI dashboards, ATU codebooks, pricing simulators) that can support multiple types of strategic work, including launch, access, and corporate growth questions.
• Develop dashboards and visuzalizations (e.g., in Excel, PowerPoint or BI tools) that clearly communicate key findings and trends to internal and client stakeholders.
• Support the creation and refinement of reusable analytical tools and templates (e.g., standard forecast models, patient flow frameworks, KPI trackers).
• Document assumptions, methodologies and data sources to ensure transparency, reproducibility, and efficient hands offs across global teams.
• Collaborate closely with Insights and consulting teams to integrate analytics outputs into cohesive storyline and client deliverables.
• Contribute to internal capability building by sharing analytical best practices and participating in developing training material and code or template libraries.

Qualifications & Requirements:

• 4–6 years of experience in analytics, forecasting, or data driven roles within life sciences consulting, pharma, healthcare analytics, or related sectors; strong analytical internships may be considered.
• Undergraduate or Master’s degree in a quantitative or life sciences field (e.g., engineering, statistics, mathematics, economics, biostatistics, pharmacy, biotechnology).
• Strong quantitative and problem-solving skills, with the ability to decompose ambiguous business questions into structured analytical workplans.
• Advanced Excel skills (e.g., advanced formulas, pivot tables, basic data modeling, Macros/VBA); exposure to forecasting and scenario analysis preferred.
• Experience with at least one analytical or programming tool (e.g., R, Python, SQL, or a BI platform such as Power BI/Tableau) is a plus; willingness to learn these tools is essential.
• Strong attention to detail and comfort working with large or complex datasets, including data integrity checks and reconciliation.
• Clear written and verbal communication skills in English, with the ability to explain analytical approaches and results to non-technical stakeholders.
• Ability to work effectively in a fast-paced, collaborative environment supporting multiple projects and time zones.
• Ability to work in a hybrid setup, with 3 days per week from the Gurgaon office.

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get therapy into the hands of everyone!

We’re looking for a part-time, contract Therapist (Independent Contract Provider) who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse client base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so you can create your own schedule and focus fully on providing impactful care!

What you'll do:

• Treat clients remotely in your state(s) of licensure on the secure (HIPAA compliant) Talkspace platform
• Conduct client sessions using video, audio, and live messaging services
• Respond to asynchronous client messages each week, in a timely manner
• Complete your required clinical documentation after each client session

About you

• Current license to practice independently without supervision in the state of Indiana
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Mental Health Counselor (LMHC)
• Individual professional malpractice liability insurance policy
• Individual NPI number
• Comfortable learning new online tools and technology 
• Reliable internet connection and video-capable device

Perks

• Clients Ready for You: Talkspace provides new client referrals
• Flexible Schedule: Set your own schedule with no minimum requirement for your weekly hours or caseload size
• No Membership Fees: No provider fees
• Accept Insurance Without Hassle: Talkspace will take care of all aspects of client insurance including credentialing, billing, and claims
• Everything in One Place: Sessions, clinical documentation, resources, and compensation tracking on one platform
• Fully Paid Training: Master the Talkspace platform before your first session
• Clinical Support: Provider Support and IT teams available for any technical or platform related questions
• Free CEUs: NBCC and ASWB accredited continuing education credits via Talkspace-provided Learning Communities
• Health Perks: Access Stride Health to support your health and financial well-being

Compensation

• $70 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
• Additional compensation for asynchronous messaging
• Earn a new client engagement bonus, varying by plan type

Please note: If you treat clients in multiple states, different rates will apply accordingly. Rates could be subject to change and may vary over time based on the market and shifts in demand.

Why Talkspace

Talkspace is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone. 

Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace’s core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions. 

All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 151 million Americans have access to Talkspace through their health insurance plans, employee assistance programs, our partnerships with leading healthcare companies, or as a free benefit through their employer, school, or government agency.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

Position Summary:

Precision AQ’s Product Solutions team is expanding its AI and machine learning engineering capabilities in India. This role is responsible for designing, developing, deploying, and scaling production-grade AI/ML solutions that directly support Precision AQ products and productized services across oncology access, analytics, and AI-enabled offerings.

The AI/ML Engineer operates as a hands-on technical contributor, working closely with product management, engineering, data science, and research teams to translate business problems into robust, scalable AI systems. The role spans model development, optimization, deployment, and operationalization, with a strong emphasis on Generative AI, Large Language Models (LLMs), and applied machine learning in real-world production environments.

The successful candidate is technically rigorous, execution-oriented, and comfortable operating in fast-paced, multi-product environments with evolving requirements.

Essential functions of the job include but are not limited to: (This is NOT meant to be an exhaustive task list)

1. AI / ML Model Development & Optimization

• Design, develop, fine-tune, and evaluate machine learning, deep learning, and Generative AI models, including Large Language Models (LLMs).
• Apply appropriate modeling techniques (supervised, unsupervised, NLP, deep learning) based on problem context and data constraints.
• Optimize model performance across accuracy, latency, scalability, and cost dimensions.
• Conduct rigorous model evaluation, validation, and benchmarking using large-scale datasets.
• Apply data preprocessing, feature engineering, augmentation, and synthetic data generation techniques to improve model robustness.

1. Production Deployment & MLOps

• Design and implement scalable, production-ready AI solutions integrated into existing platforms and workflows.
• Build, maintain, and improve MLOps pipelines for model training, deployment, monitoring, and lifecycle management.
• Deploy and manage AI applications in cloud environments (Azure, AWS, or GCP), including containerization and orchestration where applicable.
• Monitor model performance in production; identify drift, degradation, or failures and implement remediation strategies.
• Troubleshoot and resolve AI/ML engineering issues across development and production environments.

1. Cross-Functional Collaboration & Integration

• Partner with Product Managers, Product Owners, Software Engineers, Data Scientists, and Research teams to align AI solutions with business and product objectives.
• Translate product requirements and use cases into technical architectures and model designs.
• Support integration of AI capabilities into customer-facing products and internal platforms.
• Communicate technical concepts, tradeoffs, and limitations clearly to non-technical stakeholders.

1. Data & Domain Application

• Work with structured and unstructured datasets, including healthcare, claims, and life sciences data, to build high-performance AI systems.
• Ensure responsible handling, transformation, and validation of data used for model training and inference.
• Collaborate with data engineering and QA teams to ensure data pipelines and AI workflows are production-ready and auditable.

1. Technical Excellence & Continuous Improvement

• Stay current with advances in Generative AI, LLM architectures, model fine-tuning techniques, and applied machine learning.
• Contribute to internal best practices, standards, and reusable components for AI/ML development.
• Document AI/ML workflows, architectures, methodologies, and lessons learned for internal knowledge sharing.
• Proactively identify opportunities to improve scalability, reliability, and efficiency of existing AI systems.

Qualifications:

BA Degree in Computer Science, Software Engineering, Operations Engineering, Business Management or other related field

Minimum Required:

• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related quantitative field.
• Minimum 3+ years of hands-on experience in an AI/ML or data science role delivering production-deployed solutions.
• Strong proficiency in Python and SQL; experience building scalable ML/NLP workflows.
• Deep hands-on experience with machine learning, deep learning, and natural language processing.
• Experience working with Generative AI and Large Language Models, including fine-tuning and evaluation techniques.
• Working knowledge of data preprocessing, feature engineering, and model validation practices.
• Experience deploying AI solutions in cloud environments (Azure, AWS, or GCP).
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).

Preferred:

• Experience building AI solutions in healthcare, life sciences, analytics, or regulated data
• Hands-on experience with MLOps frameworks and monitoring strategies.
• Experience integrating AI models into SaaS products or productized services.
• Familiarity with distributed systems, APIs, and modern software engineering practices.
• Exposure to enterprise AI governance, security, or compliance considerations.

Competencies:

• Communication Skills: Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner.
• Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific.
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills.
• Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects. Must be able to understand the dynamics of how a team interconnects and relies upon every member.
• Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project.
• Solutions oriented: must be able to display resourcefulness and confidence under pressure
• Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle.

Position Summary:

Precision AQ’s Product Solutions team is expanding its AI and machine learning engineering capabilities in India. This role is responsible for designing, developing, deploying, and scaling production-grade AI/ML solutions that directly support Precision AQ products and productized services across oncology access, analytics, and AI-enabled offerings.

The AI/ML Engineer operates as a hands-on technical contributor, working closely with product management, engineering, data science, and research teams to translate business problems into robust, scalable AI systems. The role spans model development, optimization, deployment, and operationalization, with a strong emphasis on Generative AI, Large Language Models (LLMs), and applied machine learning in real-world production environments.

The successful candidate is technically rigorous, execution-oriented, and comfortable operating in fast-paced, multi-product environments with evolving requirements.

Essential functions of the job include but are not limited to: (This is NOT meant to be an exhaustive task list)

1. AI / ML Model Development & Optimization

• Design, develop, fine-tune, and evaluate machine learning, deep learning, and Generative AI models, including Large Language Models (LLMs).
• Apply appropriate modeling techniques (supervised, unsupervised, NLP, deep learning) based on problem context and data constraints.
• Optimize model performance across accuracy, latency, scalability, and cost dimensions.
• Conduct rigorous model evaluation, validation, and benchmarking using large-scale datasets.
• Apply data preprocessing, feature engineering, augmentation, and synthetic data generation techniques to improve model robustness.

1. Production Deployment & MLOps

• Design and implement scalable, production-ready AI solutions integrated into existing platforms and workflows.
• Build, maintain, and improve MLOps pipelines for model training, deployment, monitoring, and lifecycle management.
• Deploy and manage AI applications in cloud environments (Azure, AWS, or GCP), including containerization and orchestration where applicable.
• Monitor model performance in production; identify drift, degradation, or failures and implement remediation strategies.
• Troubleshoot and resolve AI/ML engineering issues across development and production environments.

1. Cross-Functional Collaboration & Integration

• Partner with Product Managers, Product Owners, Software Engineers, Data Scientists, and Research teams to align AI solutions with business and product objectives.
• Translate product requirements and use cases into technical architectures and model designs.
• Support integration of AI capabilities into customer-facing products and internal platforms.
• Communicate technical concepts, tradeoffs, and limitations clearly to non-technical stakeholders.

1. Data & Domain Application

• Work with structured and unstructured datasets, including healthcare, claims, and life sciences data, to build high-performance AI systems.
• Ensure responsible handling, transformation, and validation of data used for model training and inference.
• Collaborate with data engineering and QA teams to ensure data pipelines and AI workflows are production-ready and auditable.

1. Technical Excellence & Continuous Improvement

• Stay current with advances in Generative AI, LLM architectures, model fine-tuning techniques, and applied machine learning.
• Contribute to internal best practices, standards, and reusable components for AI/ML development.
• Document AI/ML workflows, architectures, methodologies, and lessons learned for internal knowledge sharing.
• Proactively identify opportunities to improve scalability, reliability, and efficiency of existing AI systems.

Qualifications:

BA Degree in Computer Science, Software Engineering, Operations Engineering, Business Management or other related field

Minimum Required:

• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related quantitative field.
• Minimum 3+ years of hands-on experience in an AI/ML or data science role delivering production-deployed solutions.
• Strong proficiency in Python and SQL; experience building scalable ML/NLP workflows.
• Deep hands-on experience with machine learning, deep learning, and natural language processing.
• Experience working with Generative AI and Large Language Models, including fine-tuning and evaluation techniques.
• Working knowledge of data preprocessing, feature engineering, and model validation practices.
• Experience deploying AI solutions in cloud environments (Azure, AWS, or GCP).
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).

Preferred:

• Experience building AI solutions in healthcare, life sciences, analytics, or regulated data
• Hands-on experience with MLOps frameworks and monitoring strategies.
• Experience integrating AI models into SaaS products or productized services.
• Familiarity with distributed systems, APIs, and modern software engineering practices.
• Exposure to enterprise AI governance, security, or compliance considerations.

Competencies:

• Communication Skills: Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner.
• Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific.
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills.
• Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects. Must be able to understand the dynamics of how a team interconnects and relies upon every member.
• Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project.
• Solutions oriented: must be able to display resourcefulness and confidence under pressure
• Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle.

About the role

We are seeking an accomplished Data Engineer to join our dynamic and rapidly expanding Tech Ops division. With significant projected growth, this is an opportunity to drive meaningful technical impact. In this role, you will work directly with customers, data vendors, and internal engineering teams to design, implement, and optimize complex data integration solutions within a modern, large‑scale cloud environment.

You will leverage advanced skills in distributed computing, data architecture, and cloud-native engineering to enable scalable, resilient, and high‑performance data ingestion and transformation pipelines. As a trusted technical advisor, you will guide customers in adopting Abacus’s core data management platform and ensure high-quality, compliant data operations across the lifecycle.

Your day to day

• Architect, design, and implement high-volume batch and real-time data pipelines using PySpark, SparkSQL, Databricks Workflows, and distributed processing frameworks.
• Build end‑to‑end ingestion frameworks integrating with Databricks, Snowflake, AWS services (S3, SQS, Lambda), and vendor data APIs, ensuring data quality, lineage, and schema evolution.
• Develop data modeling frameworks, including star/snowflake schemas and optimization techniques for analytical workloads on cloud data warehouses.
• Lead technical solution design for health plan clients, creating highly available, fault-tolerant architectures across multi-account AWS environments.
• Translate complex business requirements into detailed technical specifications, engineering artifacts, and reusable components.
• Implement security automation, including RBAC, encryption at rest/in transit, PHI handling, tokenization, auditing, and compliance with HIPAA and SOC 2 frameworks.
• Establish and enforce data engineering best practices, such as CI/CD for data pipelines, code versioning, automated testing, orchestration, logging, and observability patterns.
• Conduct performance profiling and optimize compute costs, cluster configurations, partitions, indexing, and caching strategies across Databricks and Snowflake environments.
• Produce high-quality technical documentation including runbooks, architecture diagrams, and operational standards.
• Mentor junior engineers through technical reviews, coaching, and training sessions for both internal teams and clients.

What you bring to the team

• Bachelor’s degree in Computer Science, Computer Engineering, or a closely related technical field.
• 7+ years of hands‑on experience as a Data Engineer working with large‑scale, distributed data processing systems in modern cloud environments.
• Working knowledge of U.S. healthcare data domains—including claims, eligibility, and provider datasets—and experience applying this knowledge to complex ingestion and transformation workflows.
• Strong ability to communicate complex technical concepts clearly across both technical and non‑technical stakeholders.
• Expert‑level proficiency in Python, SQL, and PySpark, including developing distributed data transformations and performance‑optimized queries.
• Demonstrated experience designing, building, and operating production‑grade ETL/ELT pipelines using Databricks, Airflow, or similar orchestration and workflow automation tools.
• Proven experience architecting or operating large‑scale data platforms using dbt, Kafka, Delta Lake, and event‑driven/streaming architectures, within a cloud‑native data services or platform engineering environment—requiring specialized knowledge of distributed systems, scalable data pipelines, and cloud‑scale data processing.
• Experience working with structured and semi‑structured data formats such as Parquet, ORC, JSON, and Avro, including schema evolution and optimization techniques.
• Strong working knowledge of AWS data ecosystem components—including S3, SQS, Lambda, Glue, IAM—or equivalent cloud technologies supporting high‑volume data engineering workloads.
• Proficiency with Terraform, infrastructure‑as‑code methodologies, and modern CI/CD pipelines (e.g., GitLab) supporting automated deployment and versioning of data systems.
• Deep expertise in SQL and compute optimization strategies, including Z‑Ordering, clustering, partitioning, pruning, and caching for large‑scale analytical and operational workloads.
• Hands‑on experience with major cloud data warehouse platforms such as Snowflake (preferred), BigQuery, or Redshift, including performance tuning and data modeling for analytical environments.

What we would like to see but not required:

• Experience in large-scale healthcare or payer data environments.

What you’ll get in return :

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements :

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

About us

Nanonets is transforming the way businesses work. Our AI platform takes the manual, messy, time consuming work — that bog down industries like finance, healthcare, supply chain, and more — and turns them into seamless, automated processes. What once took hours of human effort now takes seconds with Nanonets. Our client footprint spans across 34% of Fortune 500 enabling businesses across various industries to unlock the potential of AI in automating their business processes.

More than 10,000 businesses trust Nanonets because we don’t just promise efficiency — we deliver it with unmatched accuracy, seamless integrations.

In 2024, we raised a $29M Series B led by Accel with continued backing from Elevation Capital and YCombinator, fueling our mission to reshape entire industries through intelligent automation. With revenues tripling year over year and a rapidly scaling global team, we’re not just imagining the future of work — we’re building it.

Read about the release here:

Article 1

Article 2

The Role

Nanonets is seeking a Senior Revenue Cycle Specialist to join our fast-growing Healthcare business — a team focused on transforming U.S. healthcare operations with AI-powered automation. In this role, you’ll bring deep domain expertise in medical billing, payments, coding, and denials to help shape and scale how Nanonets supports healthcare providers and billing organizations.

You’ll act as a subject matter expert (SME) and hands-on operator, ensuring that our automation solutions map seamlessly to real-world RCM workflows. This is a unique opportunity to join a fast-moving startup environment, collaborate with product and engineering, and directly influence how technology modernizes the revenue cycle.

Roles and Responsibilities

• Own and optimize end-to-end revenue cycle processes across billing, payments, medical coding, claims, and denials management.
• Serve as the internal RCM expert for customer-facing teams (Sales, Implementation, Product), ensuring solutions align with provider workflows.
• Review and analyze billing data to identify automation opportunities and process improvements.
• Partner with Sales and Implementation teams to guide customers on best practices and ensure operational success post-deployment.
• Document workflows, edge cases, and billing nuances to inform product roadmap and customer enablement materials.
• Stay up-to-date on payer regulations, coding updates, and healthcare billing trends to keep Nanonets’ offerings compliant and relevant.
• Collaborate cross-functionally in a fast-paced environment where processes are still being built and iterated on.

Requirements and Skills

• 6+ years of experience in healthcare revenue cycle management, preferably within a provider, billing services, or healthcare technology organization.
• Deep understanding of billing workflows, payment posting, medical coding, and denials management.
• Familiarity with electronic health record (EHR) or practice management systems used in healthcare billing.
• Strong analytical and process improvement skills — ability to identify workflow gaps and propose scalable solutions.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.
• Comfortable working independently in a fast-paced, startup-style environment with evolving processes.

Nice to Have

• Experience partnering with product or engineering teams on workflow automation or system integrations.
• Familiarity with AI-driven automation, document processing, or healthcare technology platforms.
• Certification in Medical Billing/Coding (e.g., CPC, CPB, or CMRS).

Thinking of applying? Try our resume builder— it's free, fast, and tailored to help you stand out.

Role Overview

The Senior Finance Controller -India, will own end-to-end financial operations for OpenFX’s India entity, building the finance function from the ground up. This role is responsible for establishing payroll, accounts payable, local treasury, and statutory compliance infrastructure, creating a scalable foundation as India operations grow.

Reporting to the Head of Finance, this individual will operate as the senior finance leader on the ground in Bangalore, partnering closely with the global finance team to ensure alignment with group-level controls, reporting standards, and strategic priorities.

Core Responsibilities

• Grow and maintain the India finance function end-to-end: payroll processing, accounts payable, expense management, and vendor payments
• Evaluate the current outsourced accounting arrangements and decide whether to retain, restructure, or bring capabilities in-house
• Establish local treasury operations, including cash management, bank relationships, and fund transfers between India and group entities
• Implement and maintain India-specific financial controls, policies, and approval workflows

Payroll & Employee Operations

• Own the full payroll cycle for the India entity, ensuring accurate and timely salary disbursement, tax withholdings, and statutory deductions (PF, ESI, PT, TDS)
• Manage payroll vendor relationships and ensure compliance with local labor and tax regulations
• Coordinate with HR on new hires, terminations, bonus payments, and variable pay processing

Statutory Compliance & Tax

• Ensure timely filing and compliance with all Indian statutory requirements: GST returns, TDS returns, PF/ESI filings, professional tax, and advance tax payments
• Own monthly payroll tax review and reconciliation
• Manage quarterly VAT claims and returns, corporate tax computations and accruals
• Coordinate annual corporate tax returns, R&D tax claims, and other regulatory filings
• Partner with external auditors and tax advisors to support statutory audits and transfer pricing documentation

Accounting & Reporting

• Maintain accurate books for the India entity under Indian GAAP (and support US GAAP consolidation)
• Deliver monthly close for the India entity within group timelines, including intercompany reconciliations
• Provide regular financial reporting to the global finance team, including variance analysis and commentary
• Ensure audit-ready financial records and strong documentation practices

Local Treasury & Banking

• Manage India banking relationships, account structures, and signatory controls
• Oversee local cash positioning, fund requisitions from the group, and foreign exchange exposures
• Implement cash flow forecasting for India operations

Qualifications

• • Chartered Accountant (CA) or equivalent professional qualification
  • 8–10 years of progressive finance experience, with at least 3 years in a senior role managing India entity finance end-to-end
  • Deep expertise in Indian statutory compliance (GST, TDS, PF/ESI, Companies Act)
  • Experience building finance operations from scratch in a high-growth or startup environment
  • Strong understanding of Indian payroll, local treasury, and banking operations
  • Experience working with global teams and multi-entity structures
  • Fintech, payments, or financial services industry experience strongly preferred
  • Hands-on, builder mindset — comfortable operating without a large team initially
  • Based in Bangalore (in-office required)

About the Company: 

Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500. 

Offices: New York | Dallas | San Francisco | Lima | Bengaluru

The below role is for our Bengaluru office.

Why Join Sigmoid? 

Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo. Vibrant inclusive culture of mutual respect and fun through both work and play. 

About the Role: 

Sigmoid is looking to onboard a Senior Leader for our FS Consulting Practice who can bridge the gap between high-level strategy and granular operational reality. A true expert in the Financial services space must understand the interconnectedness of Financial Products & Market Dynamics. In this role, you will drive strategic initiatives, foster innovation, and provide visionary direction to our BFSI practice. 

The role requires a strong portfolio leader responsible for managing 3–6 key accounts across a mix of new business development (hunting) and account growth (farming). The individual will typically oversee a team of approximately 15–70 members while managing an annual revenue portfolio in the range of $15M–$60M. The role involves hands-on involvement in sales, client relationship management, and delivery oversight. 

Roles and Responsibilities: 

• An FS expert must understand how the "engine" of different sub-sectors works.
• Banking: Retail (mortgages, cards), Commercial (trade finance, treasury), and Investment Banking (M&A, capital markets).
• Insurance: Life and Annuities vs. P&C (Property & Casualty), including underwriting cycles, reinsurance, and claims transformation.
• Wealth & Asset Management: Fee structures, fiduciary duties, and the shift toward "hyper-personalization" in portfolio management.
• Payments Ecosystem: Knowledge of real-time payments, ISO 20022 standards, and the impact of CBDCs (Central Bank Digital Currencies). 

• The ability to challenge a CEO or Board of Directors while maintaining trust. They must speak the language of the CFO (numbers), the CTO (tech), and the CRO (risk).
• The leader must be aware of latest technologies used by the Financial Institutions, Data Science and Data Engineering team 
• A leader must drive cultural transformation and "buy-in" across silos, the ability to build partnerships between traditional banks and nimble Fintech/Insurtech startups.
• Collaborate with sales, marketing, and business development teams to develop go-to-market strategies, identify key clients, and drive new business opportunities. 
• Work in a matrix environment, manage and deliver solutions/POVs across multiple accounts/clients and regions 
• Stay abreast of emerging trends in technology driving Digital Transformation & data democratization, leveraging technology to define and deliver value to our clients.
• Monitor and analyze industry trends, regulatory changes, and competitive dynamics, adjusting our strategy and offerings as needed. 
• Lead a diverse team of consultants and subject matter experts, fostering a culture of collaboration, innovation, and excellence. 
• Partner with clients to understand their business challenges and opportunities, providing strategic guidance and innovative solutions 
• Drive thought leadership initiatives, representing our company at industry events, conferences, and forums 

Qualifications: 

• Bachelor’s Degree (BE / BTech - CS) from Tier I / II universities like IIT’s / NIT’s and MBA from Top Tier B-schools (IIM) preferred 
• 15-20 Years of Experience in the financial services industry, with a track record of success in strategic leadership roles 
• Robust experience in Retail, Investment Bank/Capital Markets, Asset Management, Wealth management, Insurance & Payments. 
• Exposure in Risk management – credit, market, operational risk 
• Exposure in Compliance management – AML/KYC, Trading Compliance, Risk & Suitability

Desired Skills: 

• Understanding of applications of statistical and machine learning algorithms
• Strong project management and team management skills and ability to work with global teams
• Hands on quantitative experience with analytic tools and technologies 
• A self-starter who can work well with minimal guidance 
• Exposure to Pre-Sales is highly desirable 
• Exposure to Financial Services across US, EU and APAC

About HG Insights

HG Insights is the pioneer of Revenue Growth Intelligence. For more than a decade, we have delivered comprehensive, AI-driven datasets on B2B buyers, technology adoption, IT spend, and buyer intent, sourced from billions of data points. Today, we are a trusted partner to Fortune 500 technology companies, hyperscalers, and innovative B2B vendors seeking precise go-to-market analytics and decision-making.

Through an evolving suite of AI agents that incorporate first-party data and buyer signals, HG Insights enables AI-powered GTM automation across sales, marketing, RevOps, and data analytics teams, modernizing GTM execution from strategy through activation.

Role Overview

The Applied Data Scientist - Research is a collaborative analytical partner to the Head of Data Science, contributing to the design and validation of GTM insights that power the Contextual Intelligence initiative.

You will co-develop insight logic, selecting signals, designing scoring frameworks, prototyping models in Python, and validating outputs. You will also contribute to the production-ready briefs that are implemented in the data production pipeline by the engineering team.

This role sits at the intersection of statistical modeling, structured data analysis, and applied AI. You are comfortable reasoning about how to measure something rigorously, how entities and relationships in a knowledge graph can be leveraged, and how to use LLMs as a practical tool in the insight development workflow, not as a subject of research, but as part of the toolkit.

What You Will Do

Insight & Model Development

• Co-develop scoring frameworks and metrics models, contributing to signal selection, weighting logic, and model structure across a range of GTM insight types (acquisition,expansion, retention, strategic)
• Prototype insight logic in Python notebooks: assembling features from HG's structured data assets, implementing model components, and stress-testing outputs.
• Design and run validation experiments to confirm that insight outputs are directionally correct, well-calibrated, and meaningful across the full vendor universe
• Contribute to ontology and entity design, thinking through how vendors, products, companies, and relationships should be structured to support a given insight, informed by a conceptual understanding of the knowledge graph schema

Production Brief Development

• Translate insight designs into clear, implementation-ready production briefs 
• Document model specifications precisely: component definitions, feature engineering, aggregation logic, edge case handling, and expected output distributions
• Participate in handoff reviews with the production function, answering implementation questions and refining specs based on feasibility feedback

Insight Research & Discovery

• Contribute to the prioritized insights catalog, researching new insight ideas, assessing data availability, and framing feasibility
• Stay current on GTM data science approaches, competitive intelligence methodologies, and relevant analytical techniques that could expand the insight library

What We're Looking For

Core Skills

• Statistical modeling depth: Ability to design and implement a range of scoring and metrics models from first principles; comfortable with component weighting, normalization, signed rate-of-change metrics, composite aggregation, and distribution analysis; knows when a technique is appropriate and why 
• Python for analytical prototyping: Strong notebook-based Python for data manipulation, feature construction, model prototyping, and output validation; pandas, NumPy, and Scikit are daily 
• SQL: Proficient in querying structured data at scale; used for signal extraction, feature derivation, and validation checks across large vendor and company datasets
• Analytical rigor & validation thinking: Ability to critically evaluate whether a model is measuring what it claims to measure; designs validation experiments, checks edge cases, and flags when outputs don't pass a sanity check
• Clear technical communication: Able to translate analytical logic into precise written specifications; the production brief is a key deliverable 

Applied AI & Graph Literacy

• LLM API usage: Hands-on experience using Claude, GPT, or equivalent APIs as a practical tool; can design effective prompts, integrate LLM steps into an analytical workflow, and evaluate output quality critically
• Knowledge graph concepts: Conceptual understanding of how entities, relationships, and properties are structured in a graph; able to reason about how graph-derived features (e.g., vendor-product-company traversals) should inform insight design, without necessarily writing production Cypher 

Nice to Have

• GTM/Management Consulting, or IT Research experience, familiarity with concepts like install base, intent signals, competitive intelligence, and market analysis. Experience writing Cypher or querying graph-structured data directly
• Experience working collaboratively with engineering, product and GTM teams
• Experience in a B2B SaaS or data products environment

Tools & Environment

Primary

• Python (pandas, NumPy, scipy, Jupyter)
• SQL
• LLM APIs (Claude, GPT)
• Git and version control

Working Knowledge

• Databricks
• Cloud storage 
• Knowledge graph concepts 

Position Summary

The Enterprise Tech Administrator I – End User Support is responsible for delivering high‑quality technical assistance to employees across the organization. This role ensures smooth operation of end‑user systems, resolves technical incidents, installs and configures hardware/software, and supports enterprise platforms in accordance with IT policies and service-level standards. The individual will work closely with global IT teams to enhance user experience and maintain a secure, compliant, and productive technology environment.

Key Responsibilities

End User Support

• Provide Level 1 & Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
• Troubleshoot issues related to Windows OS, macOS (optional), productivity tools, VPN, network connectivity, and enterprise applications.
• Respond to incidents and service requests via ITSM tools within defined SLAs.
• Assist users with onboarding and offboarding processes, including system setup and access provisioning.

Hardware & Software Management

• Install, configure, and maintain end‑user devices (laptops, desktops, monitors, docking stations, etc.).
• Manage software installations, upgrades, and license compliance.
• Support imaging, deployment, and patching processes using enterprise tools (e.g., Intune, SCCM, Autopilot).

Enterprise Systems & Security

• Assist with identity and access management using Azure AD/M365 tools.
• Maintain endpoint security standards (antivirus, encryption, policy compliance).
• Support enterprise collaboration tools (Microsoft 365, Teams, Outlook, SharePoint, OneDrive).

Network & VOIP Support

• Provide basic troubleshooting for wired/wireless networks, VPN, and firewall access requests.
• Support video conferencing systems, meeting room setups, and telephony/VoIP equipment.

Documentation & Process Compliance

• Maintain accurate records of issues, inventory, and resolutions in ITSM tools.
• Create and update knowledge base articles for users and IT peers.
• Ensure compliance with IT policies, security standards, and corporate procedures.

Vendor Coordination

• Coordinate with external vendors for hardware repairs, warranty claims.
• Support IT asset lifecycle management and inventory audits.

Qualifications & Skills

Education

• Bachelor’s degree in computer science, Information Technology, or related field (preferred).
• Relevant certifications such as CompTIA A+, Network+, Microsoft 365 Fundamentals, ITIL Foundation (added advantage).

Professional Experience

• Minimum 1 – 3 years of Experience.

Technical Skills

• Hands-on experience with Windows 10/11 administration.
• Basic knowledge of networking fundamentals (TCP/IP, DHCP, DNS).
• Familiarity with Microsoft 365, Azure AD, Intune, and endpoint management tools.
• Experience with ITSM systems (ServiceNow, Jira Service Desk, Remedy, etc.).
• Understanding of endpoint security tools and practices.

Soft Skills

• Good communication and customer‑service orientation.
• Ability to multitask and prioritize in a fast‑paced environment.
• Team‑player with willingness to learn and grow.

Work Environment

• Onsite 5 Days Work form Office.
• May involve occasional after-hours or weekend support during critical activities.
• Shift coverage:

• 8 AM – 5 PM

• 2 PM – 11 PM

• 5:30 PM – 2:30 AM (6–3 during daylight savings)

Summary

Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.

Responsibilities

•    Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
•    Monitor and enforce compliance of case staff while promoting a positive work environment
•    Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
•    Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
•    Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
•    Establish, enable, and execute additional processes for auditing performance
•    Review metrics to proactively identify areas of improvement for case staff
•    Facilitate case staff training with internal Learning and Development Team
•    Guide case staff to negotiate claims proactively and aggressively to settlement
•    Contribute to team strategic initiatives and help build shared standards and processes
•    Communicate firm goals and vision to staff
•    Onboard new hires and facilitate shadowing with other litigation staff members
•    Build relationships with case staff and attorneys in each region

Qualifications

•    Bachelor’s degree in business administration or related field or equivalent work experience
•    Experience in the legal and/or personal injury industry is a plus but not required
•    Salesforce experience is a plus
•    Exceptional leadership, time management, facilitation, and organizational skills
•    Working knowledge of change management principles and performance evaluation processes
•    Ability to work both independently and in a group setting, in a fast-paced and constantly changing setting
•    Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

This role is fully on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-KL1

Summary

Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.

Responsibilities

•    Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
•    Monitor and enforce compliance of case staff while promoting a positive work environment
•    Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
•    Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
•    Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
•    Establish, enable, and execute additional processes for auditing performance
•    Review metrics to proactively identify areas of improvement for case staff
•    Facilitate case staff training with internal Learning and Development Team
•    Guide case staff to negotiate claims proactively and aggressively to settlement
•    Contribute to team strategic initiatives and help build shared standards and processes
•    Communicate firm goals and vision to staff
•    Onboard new hires and facilitate shadowing with other litigation staff members
•    Build relationships with case staff and attorneys in each region

Qualifications

•    Bachelor’s degree in business administration or related field or equivalent work experience
•    Experience in the legal and/or personal injury industry is a plus but not required
•    Salesforce experience is a plus
•    Exceptional leadership, time management, facilitation, and organizational skills
•    Working knowledge of change management principles and performance evaluation processes
•    Ability to work both independently and in a group setting, in a fast-paced and constantly changing setting
•    Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

This role is fully on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-KL1

Summary

Morgan & Morgan is seeking an Attorney to join our growing Employment Law department. The Employment Law Attorney will handle and support a heavy and complex caseload from pre-litigation, litigation, trial prep and trial. This opportunity can be in any of our offices in Illinois, Michigan, Indiana, Ohio or Kentucky.

Responsibilities

• Day-to-day handling of cases from pre-litigation to litigation 
• Mostly handling the pre-suit side and assisting senior attorneys once the claim files suit 
• Drafting and filing of litigation documents to include pleadings, discovery requests, discovery responses, demands, motions and memorandum
• Guide clients through the case process
• Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits
• Attendance and preparation for depositions, mediations, hearings, and court appearances

Qualification

• Law degree (J.D. / Juris Doctor) from a fully ABA accredited law school
• An active member in good standing with the State Bar Association.
• A plus to have experience on wage and hour claims
• Ability to manage high volume of pre-lit and litigation cases
• Excellent client service and communication skills
• Self-starter driven by long-term career goals

#LI-SC1

About the role

We are seeking an accomplished Data Engineer to join our dynamic and rapidly expanding Tech Ops division. With significant projected growth, this is an opportunity to drive meaningful technical impact. In this role, you will work directly with customers, data vendors, and internal engineering teams to design, implement, and optimize complex data integration solutions within a modern, large‑scale cloud environment.

You will leverage advanced skills in distributed computing, data architecture, and cloud-native engineering to enable scalable, resilient, and high‑performance data ingestion and transformation pipelines. As a trusted technical advisor, you will guide customers in adopting Abacus’s core data management platform and ensure high-quality, compliant data operations across the lifecycle.

Your day to day :

• Architect, design, and implement high-volume batch and real-time data pipelines using PySpark, SparkSQL, Databricks Workflows, and distributed processing frameworks.
• Build end‑to‑end ingestion frameworks integrating with Databricks, Snowflake, AWS services (S3, SQS, Lambda), and vendor data APIs, ensuring data quality, lineage, and schema evolution.
• Develop data modeling frameworks, including star/snowflake schemas and optimization techniques for analytical workloads on cloud data warehouses.
• Lead technical solution design for health plan clients, creating highly available, fault-tolerant architectures across multi-account AWS environments.
• Translate complex business requirements into detailed technical specifications, engineering artifacts, and reusable components.
• Implement security automation, including RBAC, encryption at rest/in transit, PHI handling, tokenization, auditing, and compliance with HIPAA and SOC 2 frameworks.
• Establish and enforce data engineering best practices, such as CI/CD for data pipelines, code versioning, automated testing, orchestration, logging, and observability patterns.
• Conduct performance profiling and optimize compute costs, cluster configurations, partitions, indexing, and caching strategies across Databricks and Snowflake environments.
• Produce high-quality technical documentation including runbooks, architecture diagrams, and operational standards.
• Mentor junior engineers through technical reviews, coaching, and training sessions for both internal teams and clients.

What you bring to the team :

• Bachelor’s degree in Computer Science, Computer Engineering, or a closely related technical field.
• 5+ years of hands‑on experience as a Data Engineer working with large‑scale, distributed data processing systems in modern cloud environments.
• Working knowledge of U.S. healthcare data domains—including claims, eligibility, and provider datasets—and experience applying this knowledge to complex ingestion and transformation workflows.
• Strong ability to communicate complex technical concepts clearly across both technical and non‑technical stakeholders.
• Expert‑level proficiency in Python, SQL, and PySpark, including developing distributed data transformations and performance‑optimized queries.
• Demonstrated experience designing, building, and operating production‑grade ETL/ELT pipelines using Databricks, Airflow, or similar orchestration and workflow automation tools.
• Proven experience architecting or operating large‑scale data platforms using dbt, Kafka, Delta Lake, and event‑driven/streaming architectures, within a cloud‑native data services or platform engineering environment—requiring specialized knowledge of distributed systems, scalable data pipelines, and cloud‑scale data processing.
• Experience working with structured and semi‑structured data formats such as Parquet, ORC, JSON, and Avro, including schema evolution and optimization techniques.
• Strong working knowledge of AWS data ecosystem components—including S3, SQS, Lambda, Glue, IAM—or equivalent cloud technologies supporting high‑volume data engineering workloads.
• Proficiency with Terraform, infrastructure‑as‑code methodologies, and modern CI/CD pipelines (e.g., GitLab) supporting automated deployment and versioning of data systems.
• Deep expertise in SQL and compute optimization strategies, including Z‑Ordering, clustering, partitioning, pruning, and caching for large‑scale analytical and operational workloads.
• Hands‑on experience with major cloud data warehouse platforms such as Snowflake (preferred), BigQuery, or Redshift, including performance tuning and data modeling for analytical environments.

What we would like to see but not required:

• Experience in large-scale healthcare or payer data environments.

What you’ll get in return :

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements :

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

WHO YOU ARE:

You are a proactive and dependable professional who thrives in a collaborative, fast-paced environment and can effectively manage responsibilities and communications when needed. Detail-oriented and analytical, you are comfortable working with strict timelines while continuously building your expertise in the annuity domain, products, and operational processes

WHAT YOU’LL DO

• Effectively Handle Internal and External Communication in the absence of the supervisor.
• Aid in processing critical transactions on a need basis.
• Help the supervisor in developing Team Strengths
• Help the supervisor in analyzing the process reports, and attending to client calls/ onshore counterparts
• Coach Team Members (new and existing basis requirements)
• Should be able to get the work done by showing teamwork attribute
• Ability to transfer knowledge to other team members
• Provide assistance in exceeding service standards
• Developing and maintaining a solid working knowledge of the Annuity domain, and of all products & processes
• Ability to work with strict timelines, and should be fine with non-rotating US shift timings.

WHAT YOU’LL NEED

• Graduation in any stream, Commerce Graduate preferred.
• 5+ years of overall work experience in Insurance.
• 3+ years of working experience in Audit role in Insurance.
• Ability to spot fraudulent claims, handle exceptional situations, identify the red flags, and able to cross-check the performed calculations based on nominees’ shareholding patterns.
• Ability to do multi-tasks at one time. Should be able to understand multi-transactions of multi-clients.
• Experience in a professional/office-related environment that required to work regularly scheduled shifts.
• Experience using a computer with Windows PC applications that required to use a keyboard, navigating screens, and learning new software tools.
• Excellent English Business communication and Analytical skills.
• Ability to solve basic mathematical problems.
• Must have Email/ Letter writing skills.
• Good understanding of MS Excel and MS-Outlook.

WHAT’S IN IT FOR YOU?
We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

About Truveta 

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.   

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.  

The Role 

We are seeking a highly motivated Postdoctoral Researcher to explore and develop novel applications of cutting-edge AI/ML technologies on large-scale real-world clinical data. 

This role is designed for recent PhD graduates who are passionate about pushing the boundaries of machine learning in healthcare. You will work at the intersection of machine learning, clinical data, and biomedical science, identifying new opportunities where modern AI can unlock insights that were previously out of reach. 

A key expectation is not just execution—but imagination: the ability to envision and prototype entirely new ways to use rich patient data to solve meaningful healthcare problems. 

What You’ll Do 

• Innovate: Identify and propose novel, high-impact applications of AI/ML using large-scale EHR data 

• Research & Prototype: Design, develop, and evaluate state-of-the-art models (e.g., foundation models, multimodal learning, causal ML, generative AI) 

• Work Across Modalities: Integrate structured and unstructured EHR data with emerging data types such as genomics, imaging, and clinical notes 

• Collaborate Cross-Functionally: Partner with clinicians, data scientists, and product teams to translate research ideas into real-world solutions 

• Publish & Share: Contribute to top-tier conferences/journals and represent Truveta in the research community 

• Explore the Unknown: Proactively identify problems that have not yet been addressed and define new research directions 

What We’re Looking For 

Minimum Qualifications 

• PhD in Computer Science, Machine Learning, Biomedical Informatics, or a related field 

• Strong background in machine learning, deep learning, or statistical modeling 

• Experience applying ML to healthcare, biomedical, or clinical datasets 

• Proficiency in Python and modern ML frameworks (e.g., PyTorch, TensorFlow) 

Preferred Qualifications 

• Experience with healthcare data (EHRs, claims, clinical notes) or biomedical data (genomics, imaging) 

• Familiarity with cutting-edge areas such as:  

• Foundation models / LLMs in healthcare 

• Multimodal learning 

• Causal inference 

• Representation learning on longitudinal data 

• Track record of publications in top-tier ML or healthcare venues (e.g., NeurIPS, ICML, ICLR, MLHC, AMIA) 

• Ability to work across disciplines and communicate with both technical and clinical stakeholders 

Who You Are 

• Curious and imaginative: You naturally think beyond existing solutions and ask “what hasn’t been done yet?” 

• Impact-driven: You care about applying research to real-world healthcare problems 

• Comfortable with ambiguity: You thrive in open-ended environments where defining the problem is part of the job 

• Collaborative: You enjoy working across domains and learning from experts in different fields 

Why This Role is Unique 

• Access to one of the largest and richest longitudinal EHR datasets in the US 

• Opportunity to work on previously infeasible problems at the intersection of AI and medicine 

• A balance of academic-style research freedom and real-world impact 

• Collaboration with leading healthcare systems and industry partners 

Example Problem Areas (Illustrative) 

• Learning patient trajectories using foundation models for clinical decision support 

• Discovering novel phenotypes or disease subtypes from multimodal data 

• Predicting treatment effectiveness using causal ML on real-world data 

• Generating synthetic cohorts for rare disease research 

• Integrating genomics + EHR for precision medicine applications 

The Community You Will Join:

The core work of Claims Specialists is to provide excellent community support for hosts and guests seeking assistance from Airbnb Host Guarantee, Host Protection Insurance, Experience Protection insurance.

The Difference You Will Make:

In this role, you will play a critical part in protecting Airbnb’s community by ensuring fair, timely, and policy-driven resolution of complex property, liability, and brand-risk claims. You will bring clarity and confidence to moments of uncertainty for hosts and guests by combining deep investigative rigor with empathy and sound judgment. Through close collaboration with internal stakeholders, third-party administrators, and leadership, you will help de-escalate high-risk situations, safeguard trust in AirCover protections, and uphold Airbnb’s commitment to safety, belonging, and community support.

A Typical Day:

Property Security specialists are broadly accountable for the following activities and responsibilities:

• Handle the designated inboxes through inbound and outbound tickets/emails, outbound calls and case work.
• Initiating, investigating and resolving cases involving complex damages, liability claims, potential fraud, or brand risk, verifying facts, and determining resolutions based on internal policies.
• Working closely with stakeholders to align on case strategy.
• Compiling incident reports at the direction of leadership.
• Providing upward feedback, regarding the status of claims, communicating regularly with supervisors and managers.
• Crafting clear and concise resolution plans in order to drive fair and accurate outcomes.
• Effectively collaborate with and monitor third party claims administrators.
• Mastering knowledge of company policies and procedures inside and out, being an expert in claims verification, payment processing, dispute resolution and fraud detection.
• Determining compensation and validity of the claims, identifying possible claim risks and/or liaising with other departments to de-escalate active threads. This process will require excellent negotiation skills and might involve stakeholder relationships and research.
• Maintaining high levels of confidentiality while performing investigations.
• Maintain professional relationships with colleagues.
• Embody Airbnb Core Values and exhibit Diversity and Belonging ethos and behaviors.

Dedicated to project work, supporting leadership on the execution of Change Management and other initiatives:

• Acting as a process advisor for change initiatives and/or cross-functional projects to meet strategic goals.
• Acting as a mentor and advisor/SME for new hires and partners.
• Actively participating in cross-collaboration projects within the AirCover org.
• Work closely with the Product Team as a Subject Matter Expert to test, refine, ideate, and deploy new internal products.
• Attending functional business reviews as required.
• Triaging and distributing urgent and sensitive claims escalations.
• Handling cases and escalations with increased complexities including stakeholder notifications and payment thresholds.
• New hire mentoring and support during training, nesting and ramping periods.
• Participate in training support when required (e.g outbound call roleplay) 
• Focus on fully understanding and assisting peers in understanding and adhering to policies and workflows.
• Provide case support to peers and associates (case consults, payout thresholds, etc).
• Sharing best practices in reaching & maintaining high performance (SLAs, SPD, Quality).
• Assume POC roles in relevant areas where the business requires.
• Contribute to and take part in key initiatives to drive the business forward where the business requires.
• Perform relevant Team Coordinator duties when the business requires, including team approvals and consults.
• Develop and leverage strong Stakeholder management skills to communicate and collaborate with internal and external stakeholders in a professional, timely manner.
• Demonstrate proactiveness in identifying gaps in workflow, process and policies and in problem solving including providing upward feedback where needed.

Your Expertise:

• Language proficiency in English.
• Be an advocate of high quality standards, innovation, resolution conflict and customer experience excellence.
• 1-3 years of experience in claims and dispute resolution, Insurance claims) conflict resolution, fraud or risk investigations, and/or crisis management.
• 2+ years of experience in customer service in international calling; handling escalations & have a critical thinking mindset.
• Excellent interpersonal and communication skills, both written (email) and spoken (phone), to help our community in a tactful and diplomatic manner.
• Excellent time management, negotiation and conflict resolution skills.
• Passion for innovation with a ‘work smarter’, solution and action oriented mindset.
• Experience working with internal stakeholders and/or third party providers to resolve complex disputes in a detailed, effective and timely manner.
• Calm and Empathetic - you are able to adapt to any situation by personalizing responses and educating our community while remaining level headed in tough situations.
• Ability to learn and adapt to new technologies
• Working with leadership to develop and enhance internal policies, processes and tools.
• Bachelor’s Degree or equivalent.
• Additional insurance investigation or program management experience are a plus.
• Experience handling insurance claims, especially in the field of first party property or liability claims is preferred.
• Understanding of ‘Third Party Administrators/Adjusters’ concepts is a plus
• Media training or brand-risk management is a good to have.
• Experience with Partner or Vendor relationships is preferred.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

About the Role

We are looking for a Data Modeler to join a global data modeling team responsible for transforming business requirements into conceptual and logical data models. This role requires understanding of healthcare data domains (Claims, Membership, Enrollment, Provider, Billing, Interoperability - FHIR, HL7, ADT, CCDA, etc.) and experience in enterprise data modeling best practices.

The Data Modeler will work closely with the Director of Data Modeling and Senior Data Modelers to adhere to data modeling standards, metadata governance, and follow data architecture strategies that align with business and technical needs. They will also collaborate with business analysts, product analysts, client implementation teams, and data governance teams to ensure models support operational and analytical use cases, high performance, and data integrity.

This is an exciting opportunity for a data modeler with experience in Databricks, Snowflake, schema evolution, and modern data engineering practices to shape the future of healthcare data platforms.

Your day to day

Identify and define requirements for canonical data models as well as consumption use cases required by enterprise healthcare customers. Your activities will include:

• Perform data profiling analysis.
• Use SQL, data modeling and data integrity principles.
• Build conceptual and logical data models aligned with enterprise architecture, business requirements and industry standards.
• Follow data modeling best practices, including schema evolution, lossless data modeling, metadata management, and data versioning.
• Use enterprise data modeling tools (Erwin, ER/Studio, DBT, or similar).
• Ensure models support analytical (data science, actuarial, reporting) and operational (Claims, Care Management) use cases.
• Maintain metadata, business glossary, entity relationship diagrams and data dictionaries to support data lineage and governance.
• Partner with Client Management, Product, and Business Analyst teams to understand client needs, assess data model impact, and ensure data models and related artifacts meet or exceed expectations.
• Work with client management teams to provide support and data model expertise during client implementation.

What you bring to the team

• 2+ years of experience in data modeling, enterprise data architecture, and cloud-based data engineering.
• Expertise in enterprise data modeling tools (Erwin, ER/Studio, DBSchema, or similar).
• NoSQL data model experience.
• Strong hands-on experience with cloud data platforms (Databricks, Snowflake) and data lakehouse architectures.
• Deep understanding of healthcare data models across Core Payer (Claims, Membership, Enrollment, Provider, Billing, Premium) and Clinical Interoperability (FHIR, HL7, ADT, CCDA, etc.) domains.
• Experience with schema evolution, lossless data modeling, and data versioning strategies.
• Strong background in SQL, data profiling, and metadata creation and maintenance.
• Ability to learn from senior modelers, enforce modeling best practices, and drive adoption of enterprise data standards.
• Excellent collaboration skills to work with data architects, engineers, and client implementation teams.

What we would like to see, but not required

• Healthcare reporting experience.
• Experience with OBT, data lakehouse, and metadata management frameworks.
• Familiarity with business intelligence (BI) and reporting solutions on modern cloud data warehouses.
• Knowledge of APIs, SDKs, and data distribution frameworks for enabling real-time and batch data access.
• Experience with data governance, security, and regulatory compliance in healthcare data management.

What you’ll get in return 

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements 

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

About the Role

As a Product Owner in the AI Solutions team, you will play a pivotal role in translating strategic direction into actionable product increments. You will work closely with engineering teams in India, Nepal, and the US to ensure that our generative AI platform delivers measurable value to healthcare payers, with a focus on key business cases (i.e. Payment Integrity) and unstructured data solutions. This is an execution-focused role, responsible for the “how” of delivery and sprint cadence, while closely partnering with the Senior Product Manager who drives the “what” and “why.”

Your day to day

• Create and maintain a structured product backlog for GenAI solutions, ensuring clear problem statements, acceptance criteria, and definitions of done.
• Own GenAI stories in Jira, maintaining distinct boards, sprint cadences, and capacity visibility as defined by team processes.
• Break down high-level product and governance objectives into actionable user stories and tasks.
• Lead grooming sessions with engineers, data modeling, stakeholders, and others to clarify scope, estimate effort, and prioritize work based on business value and readiness.
• Drive sprint planning, coordinate daily stand-ups for the AI team, and proactively remove blockers to ensure commitments are met and deliverables align with the roadmap.
• Define and execute acceptance testing for completed features, verifying that data traceability, outputs, and governance capabilities meet requirements.
• Coordinate with security and compliance to ensure features meet auditability, observability, and hallucination control guardrails.
• Prepare release notes, user guides, and internal training materials; support deployments with DevOps and ensure client-facing documentation reflects new capabilities.
• Act as a liaison between product leadership, engineering, data modeling, and platform teams; communicate progress and issues clearly.
• Track and report on key SDLC metrics (burndown, velocity, throughput, capacity) and maintain a knowledge base of FAQs, lessons learned, and key decisions.
• Champion continuous improvement by applying agile best practices, identifying process bottlenecks, and leveraging AI tools for backlog management and documentation.

What you bring to the team

• 3+ years as a Product Owner or similar role in a data-driven environment, ideally supporting AI, data platforms, or healthcare products.
• Experience working with distributed engineering teams, preferably across US and India time zones, and familiarity with Scrum/Agile methodologies and tools (e.g., Jira, Confluence).
• Demonstrated ability to translate strategic product direction into actionable backlog items, groom stories with engineers, and manage sprint cadence.
• Strong understanding of the software development lifecycle (SDLC) and release management, with the ability to coordinate acceptance testing and quality assurance.
• Exposure to healthcare data (claims, clinical, or payer workflows) and AI/ML technologies.
• Excellent communication and organizational skills; comfortable interfacing with technical and non-technical stakeholders across product, engineering, security, and sales.
• Fluency in English (required for India-based roles).

What we would like to see, but not required

• Experience with healthcare interoperability standards (e.g., HL7 V2, FHIR, X12).
• Experience with cloud technologies (AWS, Azure, GCP), Databricks, or Snowflake.
• Prior work in a high-growth, fast-paced startup environment.

What you’ll get in return 

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements 

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

Job Description

We are looking for a Senior Data Scientist with a strong foundation in SQL/Python programming, data handling, and data wrangling to work on high-impact projects in the healthcare domain. This is a hands-on role involving advanced analytics, developing metrics and reports from large, complex datasets, and building scalable data solutions like solution workbenches.

The ideal candidate will demonstrate a strong aptitude for understanding business context, generating insights from data, and a proactive attitude toward learning and applying relevant data tools and techniques. A solid grasp of claims analytics, combined with the ability to work in the healthcare space and apply a wide range of quantitative and analytical methods to drive better business decisions, is essential. Experience or interest in Generative AI tools to enhance analytics workflows will be a key advantage.

Responsibilities

• Lead and contribute to custom projects focused on claims-based reporting, Patient Journeys, Market Assessment and predictive modeling using SQL/Python.
• Perform advanced data wrangling, transformation, and analysis on complex healthcare datasets, primarily in the claims domain.
• Create data-driven deliverables and visualizations to support customer engagements and business decision-making.
• Partner with Product and Customer Success teams to deliver insightful, tailored analyses to clients.
• Collaborate with global and cross-functional teams to design and implement optimized data solutions.
• Develop scalable tools such as solution workbenches and automated reporting systems.
• Scope, prioritize, and independently handle client requests with minimal supervision.
• Leverage SQL, Python, and Generative AI tools to drive efficiency, innovation, and automation in analytics workflows.
• Contribute to internal initiatives, knowledge sharing, and continuous improvement of team processes.
• Mentor and guide junior analysts, promoting best practices in coding, modeling, and data handling.

Qualifications

Bachelors or Masters degree in computer science, Statistics, Data Science, or a related
quantitative field.
• 3–5 years of hands-on experience in data science or analytics roles, with a strong focus on SQL
and Python.
• Proven expertise in healthcare data, particularly claims analytics; familiarity with pharma datasets
is mandatory.
• Strong programming skills in Python, including data manipulation, wrangling, and analysis using
libraries such as pandas, NumPy, and scikit-learn.
• Advanced proficiency in SQL for working with large, complex relational datasets.
• Comfortable working with large-scale data and able to assess existing processes to identify
opportunities for improvement.
• Sound knowledge of statistics, data modeling, and predictive analytics.
• Proficient in Microsoft Excel and experience creating clear, impactful presentations of analytical
findings.
• Strong interpersonal, communication, and presentation skills, with the ability to explain technical
concepts to non-technical stakeholders.
• Self-starter with the ability to work independently and collaboratively in a fast-paced, dynamic
environment.

ISMS Responsibilities

• Comply with information security policies and processes
• Report security weaknesses, events or potential events, or other security risks, to the organization
• Execute all tasks related to information security management system as appropriate

Why we love Analytical Wizards, and why you will too!

• Industry leading products
• Work hard, and have fun doing it
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Work alongside some of the most talented and dedicated teammates
• A collaborative and friendly culture with very high employee engagement

Job Description

We are looking for a Senior Data Scientist with a strong foundation in SQL/Python programming, data handling, and data wrangling to work on high-impact projects in the healthcare domain. This is a hands-on role involving advanced analytics, developing metrics and reports from large, complex datasets, and building scalable data solutions like solution workbenches.

The ideal candidate will demonstrate a strong aptitude for understanding business context, generating insights from data, and a proactive attitude toward learning and applying relevant data tools and techniques. A solid grasp of claims analytics, combined with the ability to work in the healthcare space and apply a wide range of quantitative and analytical methods to drive better business decisions, is essential. Experience or interest in Generative AI tools to enhance analytics workflows will be a key advantage.

Responsibilities

• Lead and contribute to custom projects focused on claims-based reporting, Patient Journeys, Market Assessment and predictive modeling using SQL/Python.
• Perform advanced data wrangling, transformation, and analysis on complex healthcare datasets, primarily in the claims domain.
• Create data-driven deliverables and visualizations to support customer engagements and business decision-making.
• Partner with Product and Customer Success teams to deliver insightful, tailored analyses to clients.
• Collaborate with global and cross-functional teams to design and implement optimized data solutions.
• Develop scalable tools such as solution workbenches and automated reporting systems.
• Scope, prioritize, and independently handle client requests with minimal supervision.
• Leverage SQL, Python, and Generative AI tools to drive efficiency, innovation, and automation in analytics workflows.
• Contribute to internal initiatives, knowledge sharing, and continuous improvement of team processes.
• Mentor and guide junior analysts, promoting best practices in coding, modeling, and data handling.

Qualifications

Bachelors or Masters degree in computer science, Statistics, Data Science, or a related
quantitative field.
• 3–5 years of hands-on experience in data science or analytics roles, with a strong focus on SQL
and Python.
• Proven expertise in healthcare data, particularly claims analytics; familiarity with pharma datasets
is mandatory.
• Strong programming skills in Python, including data manipulation, wrangling, and analysis using
libraries such as pandas, NumPy, and scikit-learn.
• Advanced proficiency in SQL for working with large, complex relational datasets.
• Comfortable working with large-scale data and able to assess existing processes to identify
opportunities for improvement.
• Sound knowledge of statistics, data modeling, and predictive analytics.
• Proficient in Microsoft Excel and experience creating clear, impactful presentations of analytical
findings.
• Strong interpersonal, communication, and presentation skills, with the ability to explain technical
concepts to non-technical stakeholders.
• Self-starter with the ability to work independently and collaboratively in a fast-paced, dynamic
environment.

ISMS Responsibilities

• Comply with information security policies and processes
• Report security weaknesses, events or potential events, or other security risks, to the organization
• Execute all tasks related to information security management system as appropriate

Why we love Analytical Wizards, and why you will too!

• Industry leading products
• Work hard, and have fun doing it
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Work alongside some of the most talented and dedicated teammates
• A collaborative and friendly culture with very high employee engagement

About Inizio Ignite:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Key Responsibilities

Previous experience in developing and maintaining interactive and visually appealing dashboards using Tableau, Power BI, and Excel. 

Experience in handling healthcare data (Claims, Trials, RWE) is good to have. 

Proficiency in working with data visualization tools like Tableau and Power BI. The candidate should be able to create interactive and visually appealing dashboards, reports, and charts. 

Proficiency in Excel is important for data analysis, data manipulation, and creating Excel-based dashboards.

Strong knowledge of SQL (Structured Query Language) is essential for querying and manipulating data from relational databases.

Understanding of data modeling concepts to design efficient and effective data structures for reporting and Analysis 

Eagerness to learn and stay updated with the latest BI technologies, tools, and trends. 

Develop and maintain interactive and visually appealing dashboards using Tableau, Power BI, and Excel.

Collaborate with cross-functional teams to identify business requirements and translate them into data visualizations and reports. 

Extract, transform, and load (ETL) data from various sources to ensure accurate and consistent data for reporting. 

Optimize and fine-tune queries and data models for enhanced performance and efficiency.

Analyze and interpret data to identify trends, patterns, and opportunities for business improvement.

Educational Qualification 

Bachelors / Masters in computer science or related subjects from reputable institution 

Proven experience as a Business Intelligence Developer or similar role with 3-5 years of hands-on experience 

in creating reports and dashboards. 

About Inizio Ignite

We are Inizio Ignite, the global advisory partner for health and life sciences encompassing connected expertise across Research Partnership, Putnam, STEM, and Vynamic. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – helping healthcare leaders shape strategy and drive meaningful change. 

About the Role

We are seeking an experienced Data Science Manager to join our team at Inizio Ignite. The ideal candidate will bring deep machine learning expertise, strong GenAI and cloud competencies, and hands-on experience delivering analytical solutions that drive meaningful business impact for life sciences clients.

This leader will manage data scientists, oversee project delivery, partner with cross-functional teams, and shape the development of innovative AI/ML solutions.

What you'll be doing

Leadership & Delivery

• Lead and manage a team of data scientists, providing technical guidance, mentorship, and performance oversight.
• Own end-to-end delivery of data science and GenAI engagements for pharma/biotech clients.
• Translate business problems into analytical frameworks and ensure high-quality, timely project execution.
• Drive adoption of AI/ML capabilities across client engagements and internal initiatives.

Technical Responsibilities

• Architect, design, and review ML, statistical, and GenAI solutions, ensuring scalability, accuracy, and alignment with business objectives.
• Oversee the development, validation, and deployment of predictive models, NLP pipelines, and GenAI-based applications (e.g., summarization, insights automation, generative workflows).
• Lead cloud-based solution deployment (AWS, Azure, or GCP) including orchestration, MLOps best practices, and integration with enterprise systems.
• Ensure adherence to model governance, compliance, and responsible AI frameworks.

What you'll need

• Extensive experience in data science or advanced analytics roles, with at least 2–3 years in a leadership or managerial capacity.
• Ideally prior experience in pharmaceutical, biotech, or healthcare consulting is mandatory.
• Strong expertise in machine learning, NLP, deep learning, and GenAI (LLMs, prompt engineering, RAG, fine-tuning, embeddings).
• Hands-on experience with cloud platforms such as AWS, Azure, or GCP; exposure to MLOps frameworks preferred.
• Proficiency in Python, SQL, and common DS/ML libraries (TensorFlow, PyTorch, scikit-learn, Hugging Face, LangChain, etc.).
• Proven experience managing teams, delivering client projects, and presenting to senior stakeholders.
• Good to have understanding of pharma datasets (claims, RWE, clinical, medical insights, social data) and key use cases.
• Experience building GenAI solutions in production environments

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

Artificial Intelligence

Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply anyway.

Position Summary 

As an Inizio Ignite Senior Analyst you will be a core member of client engagement teams, leading sophisticated analytics workstreams and owning the development of high-impact analytical deliverables. You will apply advanced analytical, coding, and modelling skills to solve complex business problems for life sciences clients, while contributing to methodological best practices across the data analytics team. 

A significant portion of this role will focus on commercial analytics and business intelligence, including marketing and sales analytics, real-world data analysis (e.g., claims and EHR), and the design and delivery of dashboards and data visualizations that support strategic and operational decision-making. 

In this role, you will work closely with case team leadership to design and execute analytics approaches, translate ambiguous business questions into structured analytical plans, and communicate insights clearly to both internal stakeholders and clients. 

Desired Skills and Experience 

The ideal candidate for the Senior Analyst position is a highly motivated, analytically rigorous individual with strong ownership mentality, excellent communication skills, and the ability to operate independently in a fast-paced consulting environment. 

• Proven analytic experiences and problem-solving skills (Master’s degree with a major in a related field of quantitative science e.g., engineering, computer/data science, statistics, mathematics, etc.)  

• Senior Analyst: Master’s degree plus 1-2 years of relevant work experience or PhD’s degree  

• Demonstrated expertise in processing and analyzing large datasets using SQL and Python/R/SAS; strong Excel skills (e.g., Power Query, VBA) a plus, with experience applying these skills to commercial analytics use cases such as marketing performance, sales effectiveness, patient journeys, and market dynamics 

• Strong foundation in statistical analysis and machine learning, including hypothesis testing, supervised and unsupervised learning, and model evaluation 

• Experience working with cloud-based data and analytics environments (e.g., AWS, Azure, Snowflake) 

• Proficiency in business intelligence, dashboarding, and data visualization using tools such as Tableau, Power BI, or Qlik Sense, with the ability to translate analytical results into clear, decision-ready insights 

• Experience working with real-world healthcare and life sciences datasets (e.g., claims, EHR, lab, provider, Rx, and payer data; sources such as Komodo, IQVIA, Symphony, Truven, Optum, Flatiron), particularly in commercial and market-facing analytics contexts; familiarity with omnichannel commercial analytics (e.g., HCP engagement, marketing mix, channel performance) is a plus 

• Ability to independently structure analyses, manage multiple priorities, and deliver high-quality work under tight timelines 

• Strong written and verbal communication skills, with the ability to explain complex analytical concepts to non-technical audiences 

• Experience working effectively as part of hybrid teams across multiple geographies, demonstrating strong collaboration, adaptability, and comfort operating in a global consulting environment  

Title: Senior AI QA Engineer
Location: Bengaluru (Bangalore)

Opportunity:

As a Senior AI QA Engineer for our Precision Patient Care Pipeline, you will go beyond traditional functional testing. You will be responsible for building the framework that ensures our clinical insights are accurate, safe, and reliable. This role requires a unique blend of high-level software testing and data engineering to validate complex, non-deterministic medical outputs using a hybrid of automated grading methodologies.

Key Responsibilities:

• Architect Multi-Layered Validation Frameworks: Design and implement structured testing strategies that combine deterministic checks, semantic similarity metrics, and model-based evaluations.
• Automated Model Grading: Develop systems to evaluate clinical pipeline outputs for faithfulness, safety, and hallucination detection using various automated scoring techniques (e.g., BERTScore, ROUGE, or custom heuristics).
• Vibe-Driven Development: Leverage agentic AI tools to rapidly prototype complex test harnesses, "red-team" clinical logic, and build internal validation utilities at high velocity.
• Data Pipeline Integrity: Execute integration and regression tests for data-heavy backend processes, ensuring medical data remains consistent from ingestion to insight generation.
• Collaborative Strategy: Work closely with Data Scientists and Product Managers to define "Ground Truth" datasets and clinical evaluation rubrics.
• Root Cause Analysis: Deep-dive into complex system failures to identify whether issues stem from code logic, data drift, or model behavior.

Requirements:

• 6+ years of technical experience in Quality Assurance, with a strong focus on system architecture and backend data validation.
• Advanced Python Proficiency: Expert-level skills in Python for building custom test scripts and working within AI/ML ecosystems.
• AI/ML Validation Experience: Proven experience testing model outputs using diverse metrics (e.g., Semantic Similarity, NLP metrics, and custom scoring algorithms). Familiarity with tools like LangSmith, Arize Phoenix, or MLflow.
• Vibe Coding Mastery: Proficiency with AI-native development tools such as Cursor, Windsurf, Claude Code.
• Modern Automation Stack: Proficiency with frameworks like PyTest, and experience with traditional tools (Cypress, Playwright, or Selenium) for end-to-end flows.
• API & Data Testing: Solid understanding of API testing (Postman/RestAssured) and database validation (SQL/NoSQL).
• Strategic Thinking: Experience serving as a Subject Matter Expert (SME) on test process development for large-scale systems.

Preferred (Good to Have):

• Clinical Domain Knowledge: Familiarity with healthcare data standards such as FHIR, HL7, or SNOMED CT.
• Healthcare Compliance: Understanding of HIPAA regulations and the nuances of handling ePHI/PHI.
• Statistical Foundation: Understanding of sensitivity, specificity, and F1-scores in a clinical context.

About GW RhythmX

GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by KLAS Research, Fierce Healthcare, and AVIA Marketplace. A SymphonyAI Group company, GW RhythmX leverages various firm assets, including $1B+ in R&D investment, longitudinal data related to 300 million patients, 4.4 billion total annual claims, and 1.8 million healthcare professionals at more than 3,000 facilities globally.

GW RhythmX  is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Title: Senior QA Engineer
Reporting to: Senior Director, Product Development
Location: Bengaluru (Bangalore)

Opportunity:

As a Senior QA Engineer for our Precision Patient Care Pipeline, you will go beyond traditional functional testing. You will be responsible for building the framework that ensures our clinical insights are accurate, safe, and reliable. This role requires a unique blend of high-level software testing and data engineering to validate complex, non-deterministic medical outputs using a hybrid of automated grading methodologies.

Key Responsibilities:

• Architect Multi-Layered Validation Frameworks: Design and implement structured testing strategies that combine deterministic checks, semantic similarity metrics, and model-based evaluations.
• Automated Model Grading: Develop systems to evaluate clinical pipeline outputs for faithfulness, safety, and hallucination detection using various automated scoring techniques (e.g., BERTScore, ROUGE, or custom heuristics).
• Vibe-Driven Development: Leverage agentic AI tools to rapidly prototype complex test harnesses, "red-team" clinical logic, and build internal validation utilities at high velocity.
• Data Pipeline Integrity: Execute integration and regression tests for data-heavy backend processes, ensuring medical data remains consistent from ingestion to insight generation.
• Collaborative Strategy: Work closely with Data Scientists and Product Managers to define "Ground Truth" datasets and clinical evaluation rubrics.
• Root Cause Analysis: Deep-dive into complex system failures to identify whether issues stem from code logic, data drift, or model behavior.

Requirements:

• 6+ years of technical experience in Quality Assurance, with a strong focus on system architecture and backend data validation.
• Advanced Python Proficiency: Expert-level skills in Python for building custom test scripts and working within AI/ML ecosystems.
• AI/ML Validation Experience: Proven experience testing model outputs using diverse metrics (e.g., Semantic Similarity, NLP metrics, and custom scoring algorithms). Familiarity with tools like LangSmith, Arize Phoenix, or MLflow.
• Vibe Coding Mastery: Proficiency with AI-native development tools such as Cursor, Windsurf, Claude Code.
• Modern Automation Stack: Proficiency with frameworks like PyTest, and experience with traditional tools (Cypress, Playwright, or Selenium) for end-to-end flows.
• API & Data Testing: Solid understanding of API testing (Postman/RestAssured) and database validation (SQL/NoSQL).
• Strategic Thinking: Experience serving as a Subject Matter Expert (SME) on test process development for large-scale systems.

Preferred (Good to Have):

• Clinical Domain Knowledge: Familiarity with healthcare data standards such as FHIR, HL7, or SNOMED CT.
• Healthcare Compliance: Understanding of HIPAA regulations and the nuances of handling ePHI/PHI.
• Statistical Foundation: Understanding of sensitivity, specificity, and F1-scores in a clinical context.

About GW RhythmX

GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by KLAS Research, Fierce Healthcare, and AVIA Marketplace. A SymphonyAI Group company, GW RhythmX leverages various firm assets, including $1B+ in R&D investment, longitudinal data related to 300 million patients, 4.4 billion total annual claims, and 1.8 million healthcare professionals at more than 3,000 facilities globally.

GW RhythmX  is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Summary

As an AR analyst in Acurus you have to analyze status of claims for the outstanding balances on patient accounts and taking appropriate actions. Manage A/R accounts by ensuring accurate and timely follow-up. Ensure that the deliverable to the client adhere to the quality standards

What you'll do

• Review AR claims, understand the denial reason, resolve the issue and take the claim to closure
• Analyze the accounts allocated in AR Tool and to take appropriate actions
• Research and interpret from the available data in billing software, EOB, MR, authorization and understand the reasons for denial/underpayment/no response
• Check claim status through third party web portals, Insurance websites
• Take corrective actions covering resubmission of claims, transferring to correct payer
• Understand the client requirements and specifications of the project
• Measured based on the payments collected due to AR efforts of the individual

What you have

• Any Degree
• A brief understanding on the entire Medical Billing Cycle.
• Minimum 3 Year’ work experience as an AR analyst in Revenue Cycle Management Process
• Knowledge on Denials management and A/R fundamentals will be preferred

Nice-to-haves

• Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
• Use of medical billing software will be considered an advantage
• Work Place Chennai

Title: Treatment Coordinator
Practice: Bloomington Oral Surgery
Location: Bloomington, IN
Office Hours:  

• Monday: 7:30am - 5pm
• Tuesday: 7:30am - 5pm
• Wednesday: 7:30am - 5pm
• Thursday: 7:30am - 5pm
• Friday: 7:30am - 5pm
• Saturday: Closed
• Sunday: Closed

Position Purpose:

The Treatment Coordinator plays a vital role in managing patient care treatment plans and ensuring that patients understand and proceed with their recommended treatment. This position involves patient interaction, detailed communication, and administrative support to facilitate smooth and effective patient care from diagnosis through treatment completion.

Essential Functions

Patient Consultation and Education:

• Meet with patients to discuss their treatment plans as outlined by the surgeon.
• Explain treatment procedures, potential outcomes, and financial obligations.
• Answer patient questions and address concerns about their treatment options and plans.
• Provide educational materials and resources to help patients understand their treatment.
• Follow-up calls to patients that did not schedule and work to remove roadblocks to get treatment completed.

Treatment Plan Coordination:

• Coordinate the scheduling of treatments, surgeries, and follow-up appointments.
• Ensure that all necessary pre-treatment steps, such as lab work or imaging, are completed.
• Monitor patient progress and follow up to ensure adherence to treatment plans.
• Adjust treatment schedules as needed in response to patient needs or surgeon recommendations.

Financial Coordination:

• Discuss treatment costs with patients and provide detailed estimates.
• Review insurance coverage and assist patients with understanding their benefits.
• Coordinate with the billing department to manage insurance claims and payments.
• Develop and discuss payment plans for patients who require financial assistance.

Administrative Duties:

• Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
• Prepare and manage treatment-related documentation.
• Communicate effectively with clinical and front office team members to ensure seamless patient care.
• Handle patient communications, including appointment reminders and follow-up calls.
• Other duties as assigned by the practice administrator.

Compliance and Confidentiality:

• Ensure adherence to healthcare regulations and privacy laws, including HIPAA.
• Maintain patient confidentiality and secure handling of sensitive information.
• Follow clinic policies and procedures to maintain compliance with healthcare standards.

Qualifications

Education:

• High school diploma or equivalency, required.

Experience:

• Previous experience in a healthcare setting, particularly in treatment coordination or patient care roles, is highly desirable.
• Full understanding of surgical guide treatment from patient consultation to execution.
• Knowledge of relevant regulations and compliance requirements in healthcare.

Performance Requirements:

• Approachable, professional demeanor
• Strong communication and interpersonal skills.
• Detail-oriented and thorough in task execution.
• Excellent organizational and multitasking abilities.
• Proficiency in using electronic health record (EHR) systems and other office software.
• Knowledge of medical terminology and healthcare practices.
• Ability to work in a fast-paced environment and handle stressful situations with professionalism.
• Empathetic and patient-focused approach to care coordination.
• Independent decision-making skills and utilization of sound judgement.

• We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
• Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
• Company-paid Life, AD&D and Long-Term Disability coverage.
• Additional Voluntary Life and AD&D Insurance for you and your family!
• Voluntary Short-Term Disability Insurance available to you as well
• Dependent Care Flexible Spending Account (FSA) offered.
• Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees!

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

ABOUT THE ROLE

The Manager – Digital Transformation, Utilities will serve as the central coordination and execution member for advancing digitalization across distribution utilities within the Grids of the Future portfolio. This is a high-impact, cross-functional role that bridges strategic programme delivery, stakeholder engagement, technology deployment, and institutional capacity building. The incumbent will work closely with distribution companies (DISCOMs), grid operators, government energy ministries, multilateral institutions, technology vendors, and civil society organisations to drive measurable transformation outcomes at scale.

The role demands equal command of sector-specific technical knowledge — particularly in distribution utility operations, grid modernisation, software engineering, and energy data infrastructure — and of the human and organisational dimensions of large-scale digital change. The successful candidate will be equally comfortable presenting a roadmap to a utility board, reviewing a technical architecture with an engineering team, negotiating a data-sharing protocol with a regulator, and steering a cross-vendor delivery sprint.

KEY RESPONSIBILITIES

Digital Transformation Strategy and Programme Delivery

• Lead the design and execution of multi-year digital transformation roadmaps for distribution utilities, covering smart metering (AMI/AMR), SCADA/DMS upgrades, outage management systems (OMS), and integrated asset management platforms.
• Develop programme charters, milestone frameworks, KPI dashboards, and risk registers aligned with organisational priorities and donor/funder reporting requirements.
• Translate high-level transformation mandates into actionable work plans with clear ownership, resource allocation, and dependency mapping across technology, operations, and regulatory workstreams.
• Track and report programme progress to senior leadership, boards, and international stakeholders; prepare Board-ready briefings, donor reports, and policy submissions.
• Manage budget cycles, procurement processes, and contract oversight for digital initiatives, including vendor selection, SoW review, and performance monitoring.

Distribution Utility and Grid Digitalisation

• Provide technical advisory and implementation support to distribution utilities on grid digitalisation: smart grid architecture, IoT sensor deployment, SCADA integration, geographic information systems (GIS), and field force automation.
• Advise on regulatory and commercial frameworks for digital utilities: cost-of-service tariff mechanisms, regulatory asset base treatment of digital capex, and benchmarking against international best practice (EU DSO model, India RDSS, African utility digitalisation programmes).
• Support utilities in adopting advanced metering infrastructure (AMI), prepaid metering, distributed energy resource management systems (DERMS), and virtual power plant (VPP) frameworks.
• Facilitate utility-level data governance frameworks — meter data management systems (MDMS), data lakes, and secure data exchange protocols — in compliance with applicable data protection law including the India DPDP Act 2023.
• Assess AT&C loss reduction opportunities through digital interventions including smart billing, automated fault detection, and AI-powered loss analytics.

Software Engineering Oversight and Technology Delivery

• Engage directly with engineering teams — internal and vendor-side — on software architecture, integration design, API specifications, and release planning for utility digital products.
• Oversee technical delivery of software products, platforms, and integrations: sprint governance, code quality standards, DevOps/CI-CD pipeline management, and technical debt prioritisation.
• Review and provide input on system design documents, technical specifications, and vendor software proposals; ensure proposed solutions are robust, scalable, and fit for utility operating environments.
• Bridge the gap between business requirements from utility stakeholders and engineering execution, ensuring technical teams have clear, well-specified backlogs and utility counterparts understand delivery constraints.
• Evaluate build vs buy vs configure decisions for utility digital components and guide procurement accordingly.

Big Data, AI and Advanced Analytics

• Oversee the design and deployment of big data infrastructure for utilities: data pipelines from smart meters, SCADA systems, weather APIs, and demand-response platforms into centralised analytics environments.
• Champion the use of AI/ML models for demand forecasting, predictive maintenance, fault detection and classification, energy theft detection, and customer segmentation.
• Evaluate and onboard AI product vendors, conducting technical due diligence on model performance, data infrastructure requirements, integration APIs, and explainability standards.
• Establish model governance protocols including data quality standards, bias audits, retraining schedules, and version control to ensure trustworthy AI deployment in critical infrastructure.
• Build internal capability through training programmes, Centre of Excellence frameworks, and knowledge management platforms so that utilities can eventually self-sustain AI-driven operations.

Change Management and Organisational Transformation

• Design and lead structured change management programmes using established frameworks (Prosci ADKAR, Kotter 8-Step, or equivalent) to drive adoption of digital systems within utility workforce structures.
• Conduct stakeholder mapping, change readiness assessments, and impact analyses for each transformation initiative; develop communication and engagement plans for different audience segments.
• Partner with utility HR and L&D functions to design digital skilling curricula for field engineers, billing teams, control room operators, and senior management.
• Manage change fatigue and resistance in large bureaucratic organisations; coach utility leadership on digital culture and agile ways of working.
• Track adoption metrics, benefits realisation, and behavioural change indicators alongside technical deployment milestones.

Ecosystem Coordination and Stakeholder Engagement

• Serve as the primary relationship manager for technology companies, solution providers, system integrators, and platform vendors operating in the utility digital space.
• Coordinate with government bodies (Ministry of Power, CERC/SERCs, BEE, ISA, IRENA, SEforALL, and comparable regional bodies) on policy alignment, regulatory sandbox proposals, and joint programme design.
• Represent GEAPP's Grids of the Future team at industry forums, utility roundtables, and international energy conferences; build and maintain a professional network across the utility digital ecosystem.
• Facilitate consortium arrangements between utilities, technology providers, and financiers for large-scale digital infrastructure deployments.
• Support knowledge-exchange partnerships with peer organisations, development finance institutions (AfDB, ADB, WB, IFC), and bilateral aid agencies engaged in utility digitalisation.

Monitoring, Evaluation and Learning

• Design and operationalise MEL frameworks for digital transformation programmes, including theory-of-change mapping, logframe development, and results measurement.
• Oversee collection, validation, and analysis of programme data; produce periodic performance reports and impact assessments for internal governance and external accountability.
• Embed continuous improvement cycles including retrospectives, lessons-learned documentation, and adaptive management into programme delivery processes.

REQUIREMENTS

Education

• Bachelor's degree (mandatory) in Electrical Engineering, Computer Science, Software Engineering, Information Systems, or a related technical field.
• Master's degree (strongly preferred) in Energy Systems, Technology Management, MBA, Public Policy, or equivalent.
• Relevant certifications (desirable): PMP / PgMP, PRINCE2, Prosci Change Management, AWS/GCP/Azure Data, SAFe Agile, TOGAF, or utility-specific credentials such as IEEE Smart Grid certifications.

Professional Experience

• Minimum 7–9 years of progressive experience spanning software engineering, digital transformation, and programme management, with at least 3 years directly in the energy or utilities sector.
• Demonstrated track record of successfully managing end-to-end digital transformation programmes from concept through commissioning — ideally within a distribution utility, energy ministry, multilateral organisation, or consulting firm serving these clients.
• Hands-on software engineering background: experience in designing, building, or overseeing development of enterprise-grade software products, APIs, data platforms, or utility-facing applications, with the ability to engage credibly with engineering teams on architecture, code quality, and delivery.
• Hands-on experience with distribution utility operations: understanding of T&D network operations, OMS/DMS/EMS/GIS systems, meter-to-cash processes, and commercial billing systems.
• Experience working with or within a DISCOM, state power utility, or equivalent regulated energy entity is strongly preferred.
• Prior exposure to climate finance, green energy, or international development programming is advantageous.
• Must be based in New Delhi or willing and able to relocate to New Delhi prior to joining. The role involves regular in-person engagement with government bodies, utility leadership, and partners in the National Capital Region.

Technical & Sector Knowledge

• Digital Transformation

  • End-to-end transformation architecture: technology assessment, solution design, vendor management, and change delivery.
  • Digital maturity modelling and diagnostic frameworks for utilities.
  • Experience deploying at least two of: AMI, SCADA/DMS, ERP (SAP IS-U or Oracle CC&B), GIS, field force automation, or customer self-service portals.

  Software Engineering

  • Solid foundation in software engineering principles: system design, APIs, microservices architecture, DevOps/CI-CD pipelines, and cloud-native development.
  • Proficiency in at least one backend language (Python, Java, Node.js, or equivalent) and familiarity with frontend frameworks sufficient to review and guide development teams.
  • Experience managing or working alongside engineering squads: sprint planning, code review culture, technical debt management, and release governance.
  • Hands-on exposure to building or integrating utility-facing software such as billing systems, MDMS, mobile field force apps, consumer portals, or grid management dashboards.
  • Ability to evaluate vendor software on technical merit by reviewing architecture diagrams, integration specs, and API documentation without relying solely on vendor claims.

  Programme and Project Management

  • Strong command of PM methodologies: Waterfall, Agile/Scrum, and hybrid approaches.
  • Experience managing multi-workstream, multi-stakeholder programmes with budgets exceeding USD 2 million.
  • Proficiency in PM tools such as MS Project, Jira, Smartsheet, or Asana.
  • Risk management, issue escalation, and executive reporting across complex programme portfolios.

  Change Management

  • Structured change management methodology (ADKAR, Kotter, or equivalent) applied to technology adoption in large organisations.
  • Communication planning, training design, and benefits realisation tracking.
  • Experience managing union-heavy or government-owned utility environments preferred.

  Big Data and Data Engineering

  • Understanding of data pipeline architecture: ingestion, storage (data lake/warehouse), transformation, and visualisation layers.
  • Familiarity with AMI/MDMS data flows, time-series energy data, and GIS data integration.
  • Exposure to cloud data platforms (AWS S3/Glue/Redshift, GCP BigQuery, Azure Synapse) and BI tools such as Power BI, Tableau, or Looker.
  • Data governance: data dictionaries, data quality management, and master data management in a utility context.

  AI and Machine Learning Products

  • Working knowledge of AI/ML application areas for utilities: demand forecasting, predictive maintenance, energy theft detection, fault classification, and customer analytics.
  • Ability to evaluate AI vendor proposals including model performance metrics, training data requirements, integration feasibility, and explainability.
  • Experience establishing or contributing to an AI governance or model risk framework.
  • Familiarity with LLMs and generative AI use cases relevant to utility back-office and field operations.

  Distribution Utility Domain Knowledge

  • Deep understanding of the distribution utility value chain: generation procurement, transmission interface, distribution network operations, commercial metering, billing, and consumer interface.
  • Familiarity with AT&C loss reduction programmes, RDSS (India), or comparable international grid investment frameworks.
  • Understanding of DER integration challenges: rooftop solar, EV charging load management, net metering, and DERMS deployment.

  Stakeholder and Partner Coordination

  • Ability to manage diverse, cross-sector stakeholder ecosystems: regulators, utilities, government ministries, technology vendors, financiers, and civil society.
  • Experience structuring and managing partnerships, MoUs, data-sharing agreements, and consortium arrangements.
  • Comfort engaging at senior leadership, board, and ministerial levels as well as at technical working-group level.

  Additional Desirable Skills and Attributes

  • Knowledge of regulatory structures: tariff orders, CERC/SERC proceedings (India), or equivalent national regulatory frameworks in other jurisdictions.
  • Cybersecurity awareness for OT/IT convergence environments: IEC 62351, NERC CIP standards, and secure communications for SCADA and AMI networks.
  • Understanding of climate finance instruments relevant to utility infrastructure: concessional loans, green bonds, results-based financing, and blended finance structures.
  • Experience with international development organisations (World Bank, ADB, USAID, GIZ, FCDO) and their programme design and reporting norms.
  • Familiarity with ISO 55000 (Asset Management) in the context of utility digitalisation.
  • Knowledge of open-source platforms relevant to energy: OpenADR, OpenDSS, FIWARE, or OSCP for EV/charging management.
  • Experience with regulatory sandbox design or innovation facilitation in regulated utility environments.
  • Prior experience as a CTO, VP Engineering, or Head of Digital in an energy sector organisation is a strong differentiator.
  • Multilingual capability is an advantage, particularly Hindi or other languages relevant to GEA's programme geographies.

Skills & Competencies

• Systems Thinking: Ability to see technical, commercial, and institutional dimensions of utility transformation as an integrated whole; designs solutions that address root causes rather than symptoms.

  Influence Without Authority: Achieves alignment and action across government bodies, utility management, and vendor partners without direct reporting lines.

  Adaptive Leadership: Navigates ambiguity in complex, politically sensitive environments; adjusts approach based on stakeholder dynamics and evolving programme context.

  Data-Driven Decision Making: Defaults to evidence and quantitative analysis while remaining sensitive to qualitative and contextual factors that shape utility organisations.

  Communication Excellence: Translates technical complexity into clear, compelling narratives for non-technical audiences; equally effective in boardrooms, field visits, and policy forums.

  Delivery Orientation: Strong bias for action and accountability; builds structured tracking mechanisms and holds self and others to agreed milestones and standards.

  Collaboration and Inclusion: Builds high-performing cross-functional teams; actively includes diverse perspectives from utility field staff to senior ministry officials.

Work Environment and Travel

• Primary base: New Delhi, India. Candidates must be based in or willing to relocate to New Delhi before joining.
• Regular in-person engagement with government ministries (Ministry of Power, MNRE), DISCOMs, and NCR-based partners is integral to the role.
• Hybrid work arrangement; significant presence at utility sites, government offices, and partner locations required.
• Domestic and international travel expected at 30–40% annually, including visits to utility field sites, state capitals etc.
• Must be comfortable working across time zones to coordinate with multilateral partners, development banks, and government counterparts.
• Professional development allowance for certifications, conferences, and executive education

Are you seeking an opportunity to have an impact, innovate through problem solving, and grow professionally? Join our team and help us establish a world class People Operations and Workplace function!

In this role, you will be on a mission to delight our employees, building a function that is sustainable, scalable, automated, and frictionless. You will work to improve day to day operations of our employee services and implement best practice whilst optimising workflows and HR technology to support the broader People team and Redpin organisation.  

The People Operations Team is responsible for the entire employee lifecycle here at Redpin, including onboarding, offboarding, compliance, benefits administration, HR Information System (HRIS) as well as key People projects. The Workplace Team oversees reception and office operations, ensuring the office runs smoothly. 

This role reports to the Global Head of Operations, Analytics and AI, with a dotted line to the Hyderabad-based People Partner.

What You'll Do

90% People Operations 

• As part of a global people operations team, you are responsible for managing the operations of the entire employee lifecycle for employees predominately for employees in India, and to include global workstreams such as support to offers and employment agreements. 
• Acting in a customer facing role providing employee support and services on policies and processes as well as helping them get in touch with the right people 
• Manage the AskHR@Redpin inbox, prioritising the employee experience and adhering to SLA’s in place – escalating when required.
• Generate employment documentation including offer letters, employment contracts, promotion letters, termination documents, probation letters, and more.
• Work on projects to automate manual processes and increase efficiencies such as standardizing and automating employee documentation including offer letters, employment contracts, promotion letters, termination documents and more on a globally consistent basis. 
• Benefits – managing benefits portfolio and providing BAU support but also driving vendor management efforts, renewal processes, and review of benefit offerings to drive engagement and talent acquisition.  
• Support with benefits administration and management including providing day to day support to employees on our offerings including new joiner enrolment and offboarding terminations. 
• Partner with the payroll team to ensure accurate and timely payroll processing, including employee data updates.
• India Immigration - owning the policies and the relationship between 3rd party immigration vendor and employees to ensure an effective and smooth experience 
• Continuous process and policy improvement driven by data, usage results and feedback.
• Close collaboration within the global People Operations Team on company-wide people initiatives such as performance processes, system implementations, compliance projects, or organizational changes.

10% Workplace and Culture Partner

• Attending all general day-to-day office admin, building maintenance requirements and access procedures for new staff.
• Assist with travel and accommodation being mindful of costs.
• Assist with finance related support tasks including but not limited to payment of invoices, monthly banking recons and expense claims
• Liaise with India People Partner, IT department with all office-related requests.
• Manage all office related supplier relationships, printers, coffee machines, water deliveries, food & beverages orders etc.
• Liaise with building management and maintenance teams regarding cleaning, security, visitor access, parking, and general facilities upkeep.
• Assist with planning and coordinating workplace events including the monthly townhall events as well as staff gatherings and celebrations.
• Contribute to maintaining a positive, efficient, and collaborative workplace culture.

What You’ll Need

• At least 9 years of experience in a People Operations in a similar role, managing the day-to-day employee lifecycle for India, with other global locations (EMEA, APAC, Australia, US) is a must. 
• HR shared services - Relevant experience includes supporting employees on Tier 1 and Tier 2 HR support, engaging with employees on both inbound and outboard direct employee support, generating employee documentation, supporting onboarding and offboarding administrative tasks, and more  
• Successful track record of redesigning and improving processes using workflow mappings and tooling to automate! 
• Working knowledge of India employment legislation and HR Compliance requirements. Experience of international employment law in EMEA, UK & Australia would be desirable 
• Must have had full ownership of data processing of all People input such as new joiners, data changes, leavers, and absence management (such as parental, maternity and other leaves) onto relevant People systems, ensuring 100% accuracy for payroll processing. 

How you’ll need to work

• Demonstrated track record of thriving in a fast-paced, agile, “building” environment with an international footprint. 
• Embrace change and act as a change champion. Capacity to challenge the status quo and ways of working across different departments
• Attention to detail execution at pace, and meticulous about documentation
• Methodical approach to work, ensuring that commitments are executed in a timely and accurate manner. Exceptional communicator to proactively inform stakeholders of work in flight with required context and impacts, as well as land the change underway
• Self-sufficient and works independently, but welcomes collaboration opportunities and navigates to subject matter experts when needed 
• Ability to multi-task, work well under pressure and use own initiative

Bonus Points

• Big Plus if you have experience with HiBob and Greenhouse

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together.

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

WHAT YOU’LL DO:

• Process complex claims for Annuity policies.
• Researching and processing requests while working on multiple screens and applications.
• Resolving moderately routine questions following pre-established guidelines.
• Performing routine research on customer inquiries.
• Ensuring customer satisfaction and strive to meet & exceed service standards.
• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
• Ability to work with strict timelines.
• Should be fine with non-rotating US shift timings.

WHAT YOU’LL NEED:

• Graduation in any stream, Commerce Graduate preferred.
• 1+ year of working experience (Life insurance domain (Death claims)) that required a focus on quality including attention to details, accuracy, and accountability for your work product.
• Experience in a professional/office related environment that required you to work regularly scheduled shifts.
• Experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• Must be able to type 30+ WPM with 98% accuracy.
• Effective English business communication skills required to exchange information with client.
• Ability to solve basic mathematical problems.
• Must have basic Email/ Letter writing skills.
• Good understanding of MS Excel and MS-Outlook.
• Life Insurance domain knowledge is must (preferably Annuities).

 WHAT’S IN IT FOR YOU?

At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

About the Team

The People & Culture team is dedicated to creating a fulfilling and inspiring workplace for everyone who delivers the Stitch Fix client experience—from warehouse associates to technical and merchandising teams. We foster a collaborative, problem-solving environment and are seeking leaders who are thoughtful, driven, and motivated by impact.

About the Role

We’re seeking a People & Culture (P&C) Business Partner to join our team in Plainfield, IN. This is a highly collaborative, site-based role requiring 4+ days per week on-site with our Operations team.

While the role is strategic, success depends on strong day-to-day connection to site operations, workforce dynamics, and frontline leadership. You’ll play a key role in shaping a high-performing, engaged workforce by aligning people strategies with business needs. Reporting to the Business Partner Manager, you’ll partner closely with leaders across Operations, Recruiting, Talent Development, and Total Rewards to drive initiatives that support organizational effectiveness, employee experience, and business performance.

You're excited about this opportunity because you will…

Strategic Partnership & Coaching

• Partner with site and cross-functional leaders to align people strategies with business goals
• Coach leaders on performance management, employee relations, and development practices
• Serve as a trusted advisor and primary point of contact for employee guidance and support

Employee Relations & Compliance

• Lead thorough, impartial investigations and resolve complex employee relations issues
• Ensure compliance with HR policies, employment laws (e.g., FMLA, LOA), and company standards
• Manage documentation audits, employee records, and unemployment claims

People Programs & Operations

• Support onboarding, orientation, and employee lifecycle processes
• Administer HRIS transactions (e.g., org changes, terminations) and manage P&C systems
• Oversee rehire eligibility processes and maintain accurate records
• Manage the P&C inbox, ensuring timely responses and issue resolution

Data, Insights & Process Improvement

• Analyze people metrics (engagement, turnover, performance) to inform decisions
• Evaluate and improve HR programs, policies, and processes using data insights
• Partner cross-functionally on process improvements and special projects

Training & Development

• Develop and implement training programs to enhance workforce capability and performance
• Support leaders and employees through development and growth initiatives

We’re excited about you because you…

Experience:

• 3+ years of progressive HR experience
• 2+ years handling complex employee relations and leading investigations end-to-end
• Experience supporting both exempt and non-exempt populations (warehouse, retail, or fulfillment preferred)

Expertise:

• Strong knowledge of HR practices, policies, and employment law (FMLA, LOA, etc.)
• Experience using HR systems and data to drive insights and decisions

Skills & Mindset:

• Strong communicator with the ability to influence and build trust
• Sound judgment with a high level of discretion and integrity
• Curious, resourceful, and comfortable navigating ambiguity
• Ability to analyze situations objectively and make data-informed decisions

Values Alignment:

• Demonstrates partnership, integrity, innovation, authenticity, and accountability

**Now Offering DailyPay**

Overview

Summary:      

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Verify Medicaid and Medicaid waiver residents census and add payers
• Verify Rehab Stay census & attach payers
• Medicaid application
• Authorized representative for family and Otterbein and send in documents needed
• Field FSSA phone interview and letter with request
• Process monthly Medicaid billing with the State and all 3 MCE’s
• Process all monthly Medicare insurance billing
• Monitor DDE system daily for Medicare claims status—make corrections and adjust.
• Submit no pay claims
• Private billing statements for SNF
• Monitor all past due balances and contact responsible party for collection
• Verify MCD eligibility for each resident on website for the month prior to billing
• Prepare and track deviation bills for Medicaid residents who have old private balances
• Bill and track Co-insurance claims
• Prepare liability spread sheet with current liability or changes
• Assist with Medicaid back billing on a computerized system
• Follow up for Medicaid accounts – letters to families, phone calls to facilities that were former locations of Medicaid Residents
• Enter in-house receipts from deposit for SNF
• Assist with audits
• Perform various other accounts receivable functions as assigned.
• Work with all three MCE’s on Medicaid claims through Availity & UHC website
• Track bad debt log for Medicaid—Medicare Co-Insurance with no supplement & submit annually.
• Work with Hospice Companies to get claims paid
• PASRR—send level of care to be updated in MCD system so we will get paid.
• Perform various other accounts receivable functions as assigned.

Competencies:  To perform the job successfully, an individual should demonstrate the following competencies:  Customer Service - Respond to requests for service and assistance.  Interpersonal Skills - Maintain confidentiality.  Written Communication - Edit work for spelling and grammar. Professionalism - Approach others in a tactful manner.  Attendance/Punctuality - Ensure work responsibilities are covered when absent.                        

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:  High School diploma or general education degree (GED), or one to three months’ related experience and/or training, or equivalent combination of education and experience.  Completion of high school courses in typing, bookkeeping and other business subjects.  One to two years additional course work in accounting or bookkeeping at college or equivalent work experience.  At least one year of accounting/bookkeeping experience with emphasis in accounts receivable.  Some experience with computerized accounting systems desirable.  Employee must participate in orientation training, attend mandatory in-services, and/or other department specified training in-services.

Computer Skills:  To perform this job successfully, an individual must be able to use the Community’s computerized time clock system.  Employee should have knowledge of Microsoft Word, Outlook, and Excel Processing software, the internet, and have ability and willingness to learn and use, if any, other software applications pertaining to this position.

BENEFITS*

• Medical insurance with free virtual doctor visits
• Vision and dental insurance
• Paid Time off that accrues immediately
• Paid Holidays
• Life insurance
• Retirements Savings with a 401(k) or 403(b) with company match
• Access up to 100% of your net earned based wages daily through DailyPay
• Employee sponsored fund for employees in need
• Employee Assistance Program (EAP)
• Tuition Assistance

*Some benefits are based on hours worked

WHAT YOU’LL DO:

• Process complex claims for Annuity policies.
• Researching and processing requests while working on multiple screens and applications.
• Resolving moderately routine questions following pre-established guidelines.
• Performing routine research on customer inquiries.
• Ensuring customer satisfaction and strive to meet & exceed service standards.
• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
• Ability to work with strict timelines.
• Should be fine with non-rotating US shift timings. 

WHAT YOU'LL NEED:

• Graduation in any stream, Commerce Graduate preferred.
• 1+ year of working experience (Life insurance domain (Death claims)) that required a focus on quality including attention to details, accuracy, and accountability for your work product.
• Experience in a professional/office related environment that required you to work regularly scheduled shifts.
• Experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• Must be able to type 30+ WPM with 98% accuracy.
• Effective English business communication skills required to exchange information with client.
• Ability to solve basic mathematical problems.
• Must have basic Email/ Letter writing skills.
• Good understanding of MS Excel and MS-Outlook.
• Life Insurance domain knowledge is must (preferably Annuities).

WHAT’S IN IT FOR YOU?

We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

#LI-UM1

ClearView Healthcare Partners is a premier life sciences strategy consulting firm headquartered in Boston, with offices in San Francisco, New York City, London and Gurgaon. Serving clients in the biopharmaceutical, medical device, and diagnostic spaces, we provide world-class strategic decision-making support across a diverse range of business issues. Our goal is to inform actionable recommendations that allow companies to achieve their business objectives. 

ClearView’s Data & Analytics practice is looking for motivated individuals to join our team as Data Analysts to accelerate the continued growth of our capabilities. Members of the data team work closely with the consulting staff and senior leadership to solve complex and unique problems in the life sciences. The data analysts will leverage common tools (i.e., SAS, SQL, R, and Python), large data sets, and creativity to build models and processes to support ClearView’s clients.

Responsibilities: 

As a Data Analyst, you will interact with internal and external teams to address critical strategic questions within the biopharmaceutical space. During the course of a typical project, you will: 

• Collect, clean, mine, and analyze data. 

• Serve as a knowledge resource for the consulting staff regarding statistics, machine learning, and life sciences data. 

• Design and create advanced models to drive analytically driven strategy projects. 

• Innovate project approaches and identify new life sciences problems to solve with analytics. 

• Aid in team building by making code scalable through templates, macros, or interfaces. 

• Clearly communicate analytical techniques and findings from analyses in a non-technical manner. 

• Work in a high-performance, strongly collegial, and collaborative environment. 

Requirements 

The successful candidate for the Data Analyst role must have the following skills and experience: 

• Bachelor’s degree or above in Statistics, Mathematics, Machine Learning, Physics, or a related field. 

• Relevant experience of 1-3 years working on insurance claims and EHR databases – IQVIA (LAAD), Komodo (Sentinel), Forian, Compile and others.   

• Experience with large data manipulation in SAS or SQL interfaces. 

• Experience with life science APIs & public datasets (e.g., PubMed, OpenTrials, CMS, CDC, etc.). 

• Experience in at least one of the following areas: 

• Excel modeling (using a spreadsheet to make quantitative predictions based on a series of underlying assumptions). 

• Common machine learning models (e.g., neural networks, support vector machines, decision trees). 

• Advanced regression models (e.g., Bayesian, hierarchical, non-linear). 

• Unsupervised learning. 

• Advanced time series. 

• Detail-oriented with the ability to dive deep into business processes, data, and analytics. 

• Independent, creative, and driven quantitative thinker.
• Role is based out of our Gurgaon, India office.  

About the job

The Population Health & Wellness Director is a senior-level, client-facing leader responsible for designing, implementing, and optimizing population health, wellness, and preventive care strategies for employer clients. This role partners closely with benefits consultants, carriers, vendors, and client leadership to improve employee health outcomes, enhance engagement, and drive measurable cost containment results.

This position blends strategic consulting, program design, data-driven insights, and vendor management, supporting The MJ Companies Employee Benefits Consulting value proposition as a trusted advisor in employee health and wellbeing.

Key Responsibilities

Population Health Strategy & Program Design

• Develop and lead comprehensive population health and wellbeing strategies aligned with clients’ benefits, workforce demographics, and business objectives
• Design multi-year population health roadmaps addressing preventive care, chronic condition management, mental health, wellbeing, and health equity
• Evaluate and recommend evidence-based wellness, disease management, digital health, and point-solution vendors

Client Consulting & Relationship Management

• Serve as a subject-matter expert for population health and wellness in client strategy meetings, renewals, finalist presentations, and plan design discussions
• Translate health data and population insights into actionable recommendations for HR, Finance, and executive stakeholders
• Partner with benefits consulting teams to integrate population health strategies into total rewards and benefits planning

Data Analytics & Outcomes Measurement

• Analyze population health data including medical and pharmacy claims, biometric results, risk assessments, and engagement metrics
• Define KPIs and success metrics to assess program effectiveness, ROI, and improvements in health outcomes
• Create client-facing dashboards, reports, and executive summaries to communicate results and trends

Vendor & Partner Management

• Manage relationships with wellness, digital health, and population health vendors, including contracting support, performance reviews, and outcomes evaluation
• Stay current on emerging population health trends, regulatory considerations, and best practices in employer-sponsored benefits
• Coordinate vendor implementations and ongoing optimization across diverse client populations

Internal Collaboration & Thought Leadership

• Collaborate with sales, account management, compliance, pharmacy and analytics teams to support prospecting and client retention efforts
• Develop population health content for marketing, thought leadership, and educational presentations
• Mentor, manage, and support the Population Health & Wellness team

Education

• Bachelor’s degree in Public Health, Health Administration, Nursing, Exercise Science, Health Promotion, or a related field required
• Master’s degree (MPH, MBA, MHA, or similar) preferred
• 8+ years of experience in population health, wellness consulting, healthcare analytics, or employee benefits
• Experience working within an employee benefits brokerage, consulting firm, health plan, or wellness vendor environment preferred

Certifications (Preferred)

• Certified Health Education Specialist (CHES)
• Certified Corporate Wellness Specialist (CCWS)
• Registered Nurse (RN) or other clinical credential
• Health & Productivity Management (HPM) certification

Knowledge & Experience

• Deep understanding of employer-sponsored health plans, population health management, and wellness program design
• Strong proficiency in interpreting medical and pharmacy claims data and translating insights into solutions
• Excellent presentation and executive communication skills
• Proven ability to influence without authority and partner with diverse stakeholders
• Project management skills with the ability to manage multiple client initiatives simultaneously

Technical Functions

1. Population Health Data & Analytics- Interpret and analyze medical, pharmacy, and integrated claims data, evaluate trends, identify cost drivers and modifiable risk factors
2. Population Health Program Architecture & Design- Design multi-year population health strategies and architect integrated solutions 
3. Vendor Evaluation, Selection & Performance Management- Conduct vetting of wellness, digital health, and population health vendors, lead vendor RFPs, monitor vendor performance
4. Measurement, ROI & Outcomes Evaluation- Define and measure KPIs and success metrics for population health program
5. Technology & Data Integration- Oversee data integration between claims data sources, wellness platforms, vendors and administration systems, support use of systems and data tools
6. Clinical, Regulatory & Compliance Oversight- Ensure programs align with standards, regulations, and requirements
7. Plan Design & Benefits Alignment- Align population health initiatives with plan design and strategies
8. Client & Consultant Enablement - Equip benefits consultants with technical population health insights

Account Payable Specialist / Accounts Payable Executive

Job Description

The Accounts Payable Executive will be responsible for day-to-day recording and accounting of the procure-to-pay process, including treasury operations for the company. You will be responsible for validating the vendor and invoice inputs, calculating the payment amounts, as well as identifying ways to improve the quality, consistency, and efficiency of the procure-to-pay process. To do this effectively you will need to liaise with other teams and coherently solve all stakeholders’ queries.

Key Responsibilities

• Manage and execute vendor onboarding with documentation, maintaining vendor master, accounting vendor invoices, TDS deductions and payment to vendors as per the payment terms.

• Post day-to-day invoices, month-end journals like reclass journals, monthly, quarterly, and annual accrual journals.

• Prepare and support month end reporting, including provisions calculation, schedules, and analysis of all payments to vendors and employees.

• Collaborate with cross functional teams for smooth day-to-day operations.

• Verify employee expense claims as per the Company policy, accounting, and prepare list of payment to the employees for review.

• Booking of intercompany invoices to parent/affiliate companies.

• Manage and comply with local, state, and federal government reporting requirements and tax filings.

• Prepare weekly and monthly bank reconciliation statement and documentation.

• Provide support to internal, statutory and tax audits related queries.

• Develop and document business processes and accounting policies to maintain and strengthen internal controls.

Knowledge and Skills Required

• Commerce Graduate or post-graduate with 2–3 years of experience in Accounting and Accounts Payable function, ideally with experience in medium-to-large organizations.

• Good in accounting ERP like NetSuite, procurement system Coupa and Microsoft Office – intermediate to advanced expertise in Microsoft Excel.

• Meticulous attention to detail and accuracy in data handling.

• Ability to meet and establish deadlines.

• Flexibility and the ability to thrive in a fast-paced environment.

• Strong analytical, time-management, inter-personal and communication skills, and an effective team player.

• Strong collaborative skills and ability to work in a dynamic environment.

• Knowledge and experience in Accounts Payable and Travel and Expense management function for both India and USA region is preferable.

Competencies

• Business Acumen

• Communication

• Consultation

• Ethical Practice

• Global & Cultural Awareness

• Working across boundaries

• Customer Orientation

This position is a part of a brokerage apprenticeship program, a paid role that combines on-the-job learning with required education and training.  As part of the role, the apprentice will work toward an associate's degree and complete an industry designation (e.g., PEBC, PRC) while building foundational skills in Employee Benefits.  The role will provide outstanding customer service that impacts clients across multiple industries by supporting day-to-day operations and working with out client-facing team.

ESSENTIAL FUNCTIONS

+Participate in required training, including industry designation coursework and testing (e.g., PEBC, PRC), as applicable.

+Maintain satisfactory progress and mees program participation requirements throughout the apprenticeship term.

+Work together with the Account Manager and Client Executive to service clients

+Assist with review of contracts for accuracy of policy details

+Review Benefits Open Enrollment information for accuracy of information

+Provide day-to-day customer service to clients

+Assist Client Executives and Account Managers in retention of existing clients

+Work with health risk management team in the analysis of claims information and development of additional value-add reporting including but not limited to Benefit Informatics

+Gain working knowledge of functionality of resource tools

+Assist in maintenance of client management system

+Prepare and distribute Request for Proposal (RFP) packets for all lines of group insurance coverages including medical, dental, vision, life, disability and other ancillary lines of coverage

+Work in Excel to prepare renewal information for clients

TECHNICAL FUNCTIONS

+Proficient in the use of Microsoft Office Products: Excel, Word, Outlook, PowerPoint

REQUIRED EXPERIENCE

+Enroll in and complete required college coursework through Western Governors University (WGU) toward an associate degree.

+Strong written, verbal and interpersonal skills with keen attention to detail; professional presentation

+Demonstrated skills: problem-solving, sense of urgency, detail-oriented, excellent organizational and time management, ability to prioritize projects

REQUIRED EDUCATION/CERTIFICATION

+Eligible to apply to and enroll in Western Governors University (WGU) as part of the apprenticeship program.

OVERVIEW

We are The MJ Companies—a firm dedicated to inspiring the success, fulfillment, and wellbeing of each person we serve. Our commitment to excellence and collaboration has enabled us to maintain a best-in-class approach to risk management, employee benefits, and total rewards.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

+ Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf.

+ Provide ongoing consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims.

+ Analyze policy language to determine all appropriate avenues to seek coverage. Conduct in-depth review of all coverage positions, challenging when appropriate.

+ Conduct formal client onboarding to assist in the development of processes for internal claim administration, facilitate and participate in claim reviews to communicate disposition strategies and financial developments, and provide ongoing proactive solutions to meet clients needs.

TECHNICAL FUNCTIONS

+ Proficient in the use of Microsoft Office Products: Excel, Word, Outlook

+ High level knowledge of property/casualty insurance including coverage forms, legal issues, and claim protocols.

REQUIRED EDUCATION/EXPERIENCE

+ Bachelor’s degree in business or related area; work equivalent

+ Property & Casualty license (or ability to obtain)

+ A minimum of 5-8 years experience in the insurance industry in a Claims or related position

+ Demonstrated skills: sense of urgency, detail-oriented, excellent organizational and time management skills

+Proven ability to work independently with minimal supervision as well as collaborate among the team daily and contribute to MJ’s culture.

+ Excellent verbal and written communication skills; professional presentation

About the Role

We are seeking a Senior Data QA Engineer to own and elevate data quality across our data platforms and client solutions. In this role, you will lead complex data validation efforts, shape testing strategies, and act as a trusted partner to Engineering, Product, and Operations. You’ll set standards for data quality, drive automation, and help ensure the delivery of reliable, production‑grade data solutions at scale.

Your Day to Day

• Lead data quality strategy and execution across multiple projects and datasets.
• Partner closely with Engineering, Product, Operations, and Project Management to influence data design and quality outcomes early in the lifecycle.
• Perform advanced data analysis and validation on large‑scale, client‑specific and healthcare datasets.
• Design, execute, and review complex test plans and test cases, including automated and manual testing approaches.
• Identify systemic data quality risks, drive root‑cause analysis, and partner with teams through resolution.
• Define, refine, and document QA standards, best practices, and verification protocols.
• Mentor junior QA engineers and provide guidance on testing methodologies and data validation techniques.
• Contribute to continuous improvement of QA processes, tooling, and workflows.

What You Bring to the Team

• Bachelor’s degree in Computer Science, Health Science, or a related field (or equivalent practical experience).
• 5+ years of experience in data quality, data QA, or testing roles within data‑driven environments; healthcare experience strongly preferred.
• Advanced SQL skills with the ability to validate, troubleshoot, and reason about complex datasets.
• Strong understanding of data pipelines, integrations, and large‑scale data systems.
• Experience working with healthcare data domains such as enrollment, claims, and provider data.
• Demonstrated ability to lead QA efforts, influence cross‑functional teams, and operate with a high degree of ownership.
• Excellent analytical, problem‑solving, and prioritization skills in fast‑moving environments.
• Strong communication skills, with the ability to explain data quality issues and risks to both technical and non‑technical stakeholders.
• Deep understanding of QA methodologies, testing frameworks, and best practices.

What you’ll get in return 

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements 

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

ServiceNow Engineer - India (Remote)

About the Role:

We are looking for a hands-on ServiceNow Engineer to partner with our ServiceNow Architect in building and rolling out a scalable, enterprise-grade platform tailored to healthcare insurance operations. You’ll take the Architect’s design blueprints and turn them into reality—configuring, developing, testing, and deploying ServiceNow Customer Service Management (CSM) and Healthcare & Life Sciences (HCLS) modules to support customer service, case management, utilization management, and core healthcare insurance workflows. 

 Key Responsibilities : 

Implementation & Configuration 

• Module Setup 

• Configure and customize ServiceNow CSM modules: account & contact management, entitlements, case management, knowledge, and omni-channel support. 

• Implement and tailor HCLS modules (Member Services, Provider Relations, Utilization Management) per design specifications. 

• Workflow Development 

• Build out case management flows: claims intake, adjudication, grievances, and appeals using CSM case stages, SLAs, and assignment rules. 

• Develop utilization management processes: prior authorization requests, medical necessity reviews, care coordination tasks. 

• Portals & Self-Service 

• Create and enhance the Customer Service Portal and Member/Provider portals using Service Portal Designer and UI Builder. 

• Implement client scripts, UI policies, and UI actions to enforce business rules and streamline user experience. 

Integrations & Automations 

• API & MID Server 

• Develop integrations via REST/SOAP APIs, Integration Hub spokes, and MID Server for secure data exchange with AWS Data Lake, Microsoft 365/SharePoint, and external claims systems. 

• Automate batch transfers (sFTP) and event-driven messaging (EventBridge, Kafka). 

• Orchestration & Flow Designer 

• Leverage Flow Designer and ServiceNow Orchestration to automate end-to-end processes (e.g., case routing, entitlement checks, document generation, notifications). 

• DevOps & CI/CD 

• Implement application lifecycle management using Git, Jenkins (or Azure DevOps), and ServiceNow Update Sets. 

• Assist in authoring Infrastructure as Code (Terraform/CloudFormation) for development/test environments. 

Testing, Deployment & Support 

• Quality Assurance 

• Write Automated Test Framework (ATF) tests and coordinate UAT with business and QA teams. 

• Conduct performance and load testing; troubleshoot and optimize bottlenecks. 

• Release Management 

• Manage deployments across Dev → QA → Prod using change management best practices. 

• Package update sets, scoped apps, and manage application dependencies. 

• Production Support 

• Provide Tier-2/3 support: incident triage, root cause analysis, and system maintenance. 

• Monitor platform health, tune performance, and apply patches/upgrades. 

Collaboration & Documentation 

• Cross-Functional Teamwork 

• Work closely with the Architect to clarify requirements, suggest optimizations, and ensure alignment to the overall solution design. 

• Partner with business analysts, QA engineers, and stakeholders to translate needs into technical deliverables. 

• Documentation & Training 

• Produce clear technical documentation: design specs, runbooks, integration guides, and KB articles.
• Train support teams and end-users on portal usage, new features, and troubleshooting. 

Qualifications: 

Technical Skills 

• ServiceNow Expertise 

• 3+ years in ServiceNow development/implementation, with a focus on CSM and HCLS modules. 

• Strong experience with scoped apps, Update Sets, Flow Designer, Service Portal, and UI Builder. 

• Development & Scripting 

• Proficient in JavaScript (server & client), HTML, CSS, and AngularJS/Foundation (for legacy portals). 

• Skilled with ServiceNow APIs, Integration Hub, and MID Server. 

• Integrations & Cloud 

• Hands-on with REST/SOAP integrations, sFTP, and event-driven architectures. 

• Familiarity with AWS services (S3, Lambda, API Gateway) and Microsoft Graph API. 

• DevOps & Testing 

• Knowledge of CI/CD pipelines (Git, Jenkins, Azure DevOps) and ATF. 

• Experience with test-driven development and performance testing. 

• Healthcare Domain 

• Understanding of health insurance processes (claims, enrollment, utilization management). 

• Familiarity with HIPAA, HL7, ACA, and other regulatory frameworks.
• AI / GenAI Skills (Bonus)
• Hands-on experience with ServiceNow Now Assist (Generative AI)  

• Understanding of AI/ML concepts: NLP, predictive analytics, LLMs  

• Experience in implementing chatbots for fulfiller roles in workspace, and AI capabilities in CSM applications. 

• Experience implementing:  

• AI-powered ticket summarization  

• Knowledge generation  

• Intelligent search & recommendations 
• Exposure to AI Agents / autonomous workflows in ServiceNow 

Soft Skills 

• Strong problem-solving mindset and attention to detail. 

• Excellent verbal and written communication, able to explain technical concepts to non-technical stakeholders. 
• Collaborative team player comfortable in Agile/Scrum environments. 

Preferred Certifications 

• ServiceNow: Certified System Administrator (CSA) & Certified Implementation Specialist – CSM/HCLS. 

• Cloud: AWS Certified Developer / Solutions Architect. 

• Healthcare: CHPS, CHAM, or similar. 

• DevOps: Jenkins Engineer, Azure DevOps Engineer.

WHO YOU ARE:

We’re seeking a forward-thinking AI Product Manager with strong technical depth in Machine Learning, LLM-based products, Automation, and API-driven platform design. In this role, you will define, build, and scale AI-powered solutions across Zinnia’s digital insurance platform, enhancing underwriting, claims, operations, and customer engagement workflows.

You’ll work at the intersection of AI innovation, insurance expertise, and engineering execution, translating business needs into scalable products that deliver measurable impact.

WHAT YOU’LL DO:

• Contribute to the product vision and roadmap for AI/ML initiatives across Zinnia’s platform.
• Identify high-impact opportunities to integrate AI into insurance value chains (underwriting, policy admin, claims, distribution, agent enablement).
• Evaluate new AI technologies - Agentic AI, Gen AI (LLMs, RAG, predictive analytics, automation frameworks) and drive adoption across the organization.
• Translate user problems and business needs into clear product requirements, PRDs, and user stories.
• Work closely with engineering, data science, design, actuarial, and insurance SMEs to ship high-quality AI products.
• Drive API-first development for system integrations with carriers, distributors, third-party data providers, and internal platforms.
• Ensure AI and APIs follow robust security, compliance, and governance guidelines—especially relevant to Life & Annuities.

AI/ML Technical Collaboration:

• Understand ML lifecycle basics (data pipelines, model drift, monitoring, inference performance).
• Work with engineers to design and expose AI capabilities via scalable APIs and microservices.

WHAT YOU’LL NEED:

• A Bachelor's/Master's Degree with 5-8 years of Product Management experience, with at least 2–3 years in Agentic AI, Gen AI, AI/ML, data products, or automation-based products.
• Experience working with APIs, microservices, and modern cloud architectures (AWS/Azure/GCP).
• Ability to write detailed requirements for API integrations, data flows, and AI capabilities.
• Strong understanding of ML concepts (classification, NLP/LLMs, predictive models, evaluation metrics).
• Proven ability to work with Data Science and Engineering teams in a deeply technical environment.
• Strong problem-solving skills with a bias for experimentation, iteration, and measurable output.
• Excellent communication skills, especially in simplifying complex AI concepts for non-technical stakeholders.

Preferred Qualifications:

• Experience in InsurTech, Life & Annuities, financial services, or regulated industries.
• Familiarity with underwriting data sources (e.g., Rx, MIB, credit), claims/operations automation, or distribution workflows.
• Experience with LLM products, vector databases, prompt engineering, or RAG systems.
• Exposure to compliance frameworks related to AI ethics, data privacy, and model governance.

WHAT’S IN IT FOR YOU?

Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

_#LI-RS1

Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell® Fusion, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT’s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day.

We are embarking on a transformative journey with DriveWell Atlas, a groundbreaking initiative to build a family of novel AIs on telematics data. As a Senior Machine Learning Engineer, Foundation Models on the DriveWell Atlas team, you will help design and develop next-generation AI models that advance CMT’s capabilities in risk assessment, driver engagement, crash detection, and claims processing. This role offers the opportunity to work at the intersection of cutting-edge AI research and real-world telematics applications.

CMT is looking for a collaborative, customer-committed, and creative Senior Machine Learning Engineer, Foundation Models who wants to join us in making roads safer by making drivers better!

Responsibilities:

• Contribute to the design, training, and deployment of novel AI models for telematics applications
• Develop algorithms that model physical phenomena associated with vehicle and human movement
• Explore and implement advanced self-supervised learning methods tailored to multi-modal telematics sensor data
• Fine-tune upstream pretrained models or leverage their embeddings to solve downstream telematics tasks such as crash detection, driver risk scoring, and claims processing
• Build models robust to noise, missing data, and diverse real-world operating conditions
• Collaborate with engineers and product teams to integrate AI models into production systems
• Develop scalable training and inference pipelines using frameworks such as Ray, PyTorch DDP, or Horovod
• Optimize models for efficient deployment across cloud and edge/mobile environments
• Stay current with AI/ML research, applying new techniques to real-world telematics challenges
• Document and present findings, contributing to CMT’s AI/ML knowledge base
• Support junior team members through code reviews, collaboration, and knowledge sharing
• Complete any additional tasks as they arise

Qualifications:

• Bachelor’s degree or equivalent years of experience and/or certification in Artificial Intelligence, Computer Science, Electrical Engineering, Physics, Mathematics, Statistics, or a related field
• 4+ years of relevant experience in AI/ML (post-degree)
• Strong hands-on experience developing and training deep learning models, preferably transformers for time-series or multimodal data
• Familiarity with self-supervised learning and representation learning on noisy sensor data
• Proficiency in Python and data science libraries (e.g., Pandas, NumPy, scikit-learn)
• Strong experience with PyTorch (preferred) or TensorFlow for deep learning
• Practical experience with distributed training methods and efficient model training
• Experience with data processing pipelines and ML infrastructure (e.g., Spark, Airflow, Docker, AWS/GCP/Azure)
• Excellent problem-solving skills and ability to translate complex business problems into AI solutions
• Strong communication skills to effectively present technical concepts to diverse audiences
• Product-focused mindset with a track record of delivering impactful ML solutions

Nice to Haves:

• Master’s or PhD preferred
• Experience with model interpretability and explainability techniques (XAI)
• Familiarity with ethical AI principles, bias detection, and mitigation strategies
• Exposure to MLOps practices for managing the ML lifecycle
• Publications or open-source contributions in AI/ML

Compensation and Benefits:

• Fair and competitive salary based on skills and experience
• Equity may be awarded in the form of Restricted Stock Units (RSUs)
• Medical Benefits (Health insurance, Personal accident insurance, Group term life insurance), gratuity, parental leave, sick leave and public holidays
• Employees are eligible for flexible allowances which includes Leave Travel Assistance, Telephone/Mobile Expenses, Professional development expenses, Meals Coupon, Vehicle Reimbursement
• Flexible scheduling and work from home policy depending on role and responsibilities

Additional Perks:

• Feel great working to improve road safety around the world!
• Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness
• Extensive education and employee assistance programs
• CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all!

Commitment to Diversity and Inclusion:

At CMT, we believe the best ideas come from a mix of backgrounds and perspectives. 

We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team. 

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge, MA. To learn more, visit www.cmtelematics.com and follow us on X @cmtelematics.

ServiceNow Engineer - India (Remote)

About the Role:

We are looking for a hands-on ServiceNow Engineer to partner with our ServiceNow Architect in building and rolling out a scalable, enterprise-grade platform tailored to healthcare insurance operations. You’ll take the Architect’s design blueprints and turn them into reality—configuring, developing, testing, and deploying ServiceNow Customer Service Management (CSM) and Healthcare & Life Sciences (HCLS) modules to support customer service, case management, utilization management, and core healthcare insurance workflows. 

 Key Responsibilities : 

Implementation & Configuration 

• Module Setup 

• Configure and customize ServiceNow CSM modules: account & contact management, entitlements, case management, knowledge, and omni-channel support. 

• Implement and tailor HCLS modules (Member Services, Provider Relations, Utilization Management) per design specifications. 

• Workflow Development 

• Build out case management flows: claims intake, adjudication, grievances, and appeals using CSM case stages, SLAs, and assignment rules. 

• Develop utilization management processes: prior authorization requests, medical necessity reviews, care coordination tasks. 

• Portals & Self-Service 

• Create and enhance the Customer Service Portal and Member/Provider portals using Service Portal Designer and UI Builder. 

• Implement client scripts, UI policies, and UI actions to enforce business rules and streamline user experience. 

Integrations & Automations 

• API & MID Server 

• Develop integrations via REST/SOAP APIs, Integration Hub spokes, and MID Server for secure data exchange with AWS Data Lake, Microsoft 365/SharePoint, and external claims systems. 

• Automate batch transfers (sFTP) and event-driven messaging (EventBridge, Kafka). 

• Orchestration & Flow Designer 

• Leverage Flow Designer and ServiceNow Orchestration to automate end-to-end processes (e.g., case routing, entitlement checks, document generation, notifications). 

• DevOps & CI/CD 

• Implement application lifecycle management using Git, Jenkins (or Azure DevOps), and ServiceNow Update Sets. 

• Assist in authoring Infrastructure as Code (Terraform/CloudFormation) for development/test environments. 

Testing, Deployment & Support 

• Quality Assurance 

• Write Automated Test Framework (ATF) tests and coordinate UAT with business and QA teams. 

• Conduct performance and load testing; troubleshoot and optimize bottlenecks. 

• Release Management 

• Manage deployments across Dev → QA → Prod using change management best practices. 

• Package update sets, scoped apps, and manage application dependencies. 

• Production Support 

• Provide Tier-2/3 support: incident triage, root cause analysis, and system maintenance. 

• Monitor platform health, tune performance, and apply patches/upgrades. 

Collaboration & Documentation 

• Cross-Functional Teamwork 

• Work closely with the Architect to clarify requirements, suggest optimizations, and ensure alignment to the overall solution design. 

• Partner with business analysts, QA engineers, and stakeholders to translate needs into technical deliverables. 

• Documentation & Training 

• Produce clear technical documentation: design specs, runbooks, integration guides, and KB articles. 
• Train support teams and end-users on portal usage, new features, and troubleshooting. 

Qualifications : 

Technical Skills 

• ServiceNow Expertise 

• 3+ years in ServiceNow development/implementation, with a focus on CSM and HCLS modules. 

• Strong experience with scoped apps, Update Sets, Flow Designer, Service Portal, and UI Builder. 

• Development & Scripting 

• Proficient in JavaScript (server & client), HTML, CSS, and AngularJS/Foundation (for legacy portals). 

• Skilled with ServiceNow APIs, Integration Hub, and MID Server. 

• Integrations & Cloud 

• Hands-on with REST/SOAP integrations, sFTP, and event-driven architectures. 

• Familiarity with AWS services (S3, Lambda, API Gateway) and Microsoft Graph API. 

• DevOps & Testing 

• Knowledge of CI/CD pipelines (Git, Jenkins, Azure DevOps) and ATF. 

• Experience with test-driven development and performance testing. 

• Healthcare Domain 

• Understanding of health insurance processes (claims, enrollment, utilization management). 

• Familiarity with HIPAA, HL7, ACA, and other regulatory frameworks. 
• AI / GenAI Skills (Bonus) 
• Hands-on experience with ServiceNow Now Assist (Generative AI)  

• Understanding of AI/ML concepts: NLP, predictive analytics, LLMs  

• Experience in implementing chatbots for fulfiller roles in workspace, and AI capabilities in CSM applications. 

• Experience implementing:  

• AI-powered ticket summarization  

• Knowledge generation  

• Intelligent search & recommendations  
• Exposure to AI Agents / autonomous workflows in ServiceNow 

Soft Skills 

• Strong problem-solving mindset and attention to detail. 

• Excellent verbal and written communication, able to explain technical concepts to non-technical stakeholders. 
• Collaborative team player comfortable in Agile/Scrum environments. 

Preferred Certifications 

• ServiceNow: Certified System Administrator (CSA) & Certified Implementation Specialist – CSM/HCLS. 

• Cloud: AWS Certified Developer / Solutions Architect. 

• Healthcare: CHPS, CHAM, or similar. 

• DevOps: Jenkins Engineer, Azure DevOps Engineer. 

Position Summary:

The Specialist 4 will serve as a subject matter expert for complex preneed claim and transactional adjustment processes. This role is responsible for accurately reviewing, reworking, and resolving specialized claim transactions while ensuring compliance with company policies, regulatory requirements, and quality standards. The Specialist 4 will work independently to identify and resolve discrepancies, provide guidance to peers, and support operational efficiency across multiple claim-related functions.

Key Responsibilities:

• Preneed Claim Rework: Review and process adjustments to preneed claims ensuring accuracy and timeliness.
• Check Reissues: Validate, process, and track reissued claim payments to beneficiaries and policyholders.
• Early Payoff Reversals: Analyze and execute reversals of early payoff transactions, ensuring proper financial reconciliation.
• Initial Premium Returns: Process returned initial premium payments, coordinatin4g with relevant departments for proper documentation and refund issuance.
• Suspense Report Management: Monitor and resolve suspense account items in accordance with established timelines and controls.
• Claim System Error Resolution: Investigate, correct, and document system-related errors impacting claim payments or records.
• Money Movement Processing: Facilitate and reconcile funds movement related to claims, including transfers, adjustments, and refunds.
• Partner with internal teams to resolve discrepancies, improve processes, and mitigate future errors.
• Maintain accurate records, documentation, and audit trails for all transactions handled.
• Provide training and support to junior specialists and act as a resource for complex cases.

Qualifications:

• Claims or financial transaction processing experience (life insurance, annuities, or related field preferred).
• Demonstrated expertise in claim adjustment workflows and financial reconciliation processes.
• Strong analytical skills with keen attention to detail and accuracy.
• Proficient in claims administration systems and Microsoft Office Suite (Excel, Word, Outlook).
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Excellent written and verbal communication skills.

Competencies:

• Problem-Solving & Decision Making
• Quality & Accuracy Focus
• Process Improvement Mindset
• Collaboration & Teamwork
• Regulatory Compliance Awareness

#LI-KS1

Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office.

Global Atlantic’s base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic’s total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives.  Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives.

The base salary range for this position is $46,000 to $50,000  

Position Summary:

The Specialist 4 will serve as a subject matter expert for complex preneed claim and transactional adjustment processes. This role is responsible for accurately reviewing, reworking, and resolving specialized claim transactions while ensuring compliance with company policies, regulatory requirements, and quality standards. The Specialist 4 will work independently to identify and resolve discrepancies, provide guidance to peers, and support operational efficiency across multiple claim-related functions.

Key Responsibilities:

• Preneed Claim Rework: Review and process adjustments to preneed claims ensuring accuracy and timeliness.
• Check Reissues: Validate, process, and track reissued claim payments to beneficiaries and policyholders.
• Early Payoff Reversals: Analyze and execute reversals of early payoff transactions, ensuring proper financial reconciliation.
• Initial Premium Returns: Process returned initial premium payments, coordinatin4g with relevant departments for proper documentation and refund issuance.
• Suspense Report Management: Monitor and resolve suspense account items in accordance with established timelines and controls.
• Claim System Error Resolution: Investigate, correct, and document system-related errors impacting claim payments or records.
• Money Movement Processing: Facilitate and reconcile funds movement related to claims, including transfers, adjustments, and refunds.
• Partner with internal teams to resolve discrepancies, improve processes, and mitigate future errors.
• Maintain accurate records, documentation, and audit trails for all transactions handled.
• Provide training and support to junior specialists and act as a resource for complex cases.

Qualifications:

• Claims or financial transaction processing experience (life insurance, annuities, or related field preferred).
• Demonstrated expertise in claim adjustment workflows and financial reconciliation processes.
• Strong analytical skills with keen attention to detail and accuracy.
• Proficient in claims administration systems and Microsoft Office Suite (Excel, Word, Outlook).
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Excellent written and verbal communication skills.

Competencies:

• Problem-Solving & Decision Making
• Quality & Accuracy Focus
• Process Improvement Mindset
• Collaboration & Teamwork
• Regulatory Compliance Awareness

#LI-KS1

Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office.

Global Atlantic’s base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic’s total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives.  Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives.

The base salary range for this position is $46,000 to $50,000  

Senior Full Stack Engineer - India (Remote)

About the Role:

XO Health is seeking a Senior Software Engineer for building applications that enable a Provider’s experience. This position will be responsible for the full stack design, development, testing, documentation, and analysis of features utilizing .Net, Angular, GraphQL, implementing a serverless architecture in AWS. The ideal candidate will be instrumental in designing and implementing solutions that are scalable, performance-optimized and maintainable.

Responsibilities:

•   Design, Develop, and maintain scalable full-stack applications for a healthcare insurance platform

  • Engage with cross-functional teams to define and implement new features that meet the

   complex demands of the healthcare sector

  • Ensure application security and compliance with HIPAA and other regulations, focusing on

  performance and scalability

  • Implement serverless architectures on cloud platforms (Azure, AWS) to optimize backend

  functionality

  • Utilize modern front-end frameworks (React, Angular, Vue) to create responsive user interfaces

  • Integrate and customize rules engines for automated decision-making and efficiency

  • Employ microservices architecture to enhance application scalability, resilience, and deployment

  efficiency

  • Utilize GraphQL for efficient and flexible data retrieval, improving the application's data

  interaction layer

  • Mentor junior developers, fostering a culture of technical excellence, innovation, and ongoing

  learning

  • Stay updated on technology trends, regulatory changes, and best practices in healthcare to

  ensure our solutions are at the forefront

  We’re Looking for Candidates Who Have:

  • Bachelor's degree in computer science, engineering, or a related field

  • Minimum of 8 years in full-stack software development, with a strong portfolio in both frontend

  (JavaScript, React, Angular, Vue) and backend (C#, .NET, JAVA) technologies

  • Proficiency in implementing solutions in cloud (AWS, Azure), including serverless environments

  • Strong understanding of software architecture principles, design patterns, and best practices.

  • Demonstrated ability to translate complex business requirements into a well-executed technical

  roadmap.

  • Demonstrated experience with microservices architecture, designing, deploying, and managing

  independently scalable service components

  • Experience with GraphQL for building APIs and efficient data retrieval.

  • Strong background in SQL or NoSQL, database design, and complex data architectures• Proficient in AWS OpenSearch for building scalable search and analytics solutions, including

  indexing, querying, and optimizing search performance in distributed systems

  • Skilled in AI-first development practices utilizing Claude Cursor or Codex for intelligent code

  generation, accelerated development workflows, and enhanced productivity

  • Familiarity with Agile methodologies and a comprehensive understanding of DevOps practices.

  • Exceptional problem-solving capabilities, adaptability, and leadership skills

  • Experience in the healthcare sector, especially with claims processing is a plus

  • Solid understanding of HIPAA and healthcare regulatory standards is a plus

  • Bonus: Experienced in iOS and Android app development, building cross-platform mobile

  applications with native performance and seamless user experiences

Senior Software Engineer (Java / AWS / Identity, Federation & SSO)

Job Overview

We are seeking an L4 Software Engineer to design, build, and operate scalable enterprise applications using Java, relations databases, and cloud services. This role is a senior individual contributor position with end-to-end ownership of critical services, including architecture, development, security, and production readiness.

The ideal candidate brings strong backend and cloud experience, a solid understanding of full-stack integration, and deep expertise in identity, federation, and Single Sign-On (SSO) using OAuth2/OpenID Connect and Azure AD B2C. You will collaborate closely with platform, security, and product teams to deliver secure, high-quality systems at enterprise scale.

Key Responsibilities

Architecture & Software Development

• Own the design, development, and delivery of enterprise applications using Java (Spring Boot, Spring Security).
• Lead technical design efforts, contribute to architectural decisions, and ensure solutions align with enterprise standards.
• Build and maintain secure, scalable RESTful APIs for internal and external consumers.
• Design, implement, and optimize relational database data models, queries, and transactions.

• Develop cloud-native solutions using services such as EC2, ECS/EKS, Lambda, RDS, S3, API Gateway.
• Partner with DevOps and platform teams to support CI/CD pipelines, Infrastructure-as-Code, and automated deployments.
• Design systems with a focus on performance, scalability, availability, observability, and cost efficiency.

Identity, Security, Federation & SSO

• Design and implement OAuth2 and OpenID Connect authentication and authorization flows.
• Implement Single Sign-On (SSO) and federated identity solutions.
• Integrate enterprise and external identity providers, managing token flows, claims, scopes, and role-based access.
• Apply secure coding practices, data protection standards, and cloud security best practices across all layers.

Quality, Reliability & Operations

• Drive testing strategies including unit, integration, and security testing.
• Ensure production readiness through proper monitoring, logging, and alerting.
• Participate in production support, incident triage, and root-cause analysis to maintain system reliability.

Collaboration & Technical Leadership

• Mentor mid-level and junior engineers through code reviews and technical guidance.
• Communicate technical designs, tradeoffs, and risks clearly to engineering and non-technical stakeholders.
• Contribute to agile ceremonies, continuous improvement initiatives, and technical standards.

Required Qualifications

• 5+ years of professional software engineering experience.
• Strong hands-on experience with Java, Python, Spring Boot, and Spring Security.
• Solid experience with PostgreSQL or similar relational databases.
• Proven experience designing and securing RESTful APIs.
• Hands-on experience building cloud-native applications.
• Strong understanding of OAuth2, OpenID Connect, and secure API design.

Preferable Qualifications

• Direct experience implementing Federation and SSO using an identity provider such as Azure AD B2C.
• Experience integrating multiple identity providers.
• Familiarity with CI/CD pipelines, automated testing, and modern DevOps practices.