Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Bready* to make a change?

Toast is looking for a Staff Machine Learning Engineer to serve as a technical linchpin for our AI Platform team. At the P4 level, you aren't just deploying models; you are designing the fundamental infrastructure that enables dozens of teams to build, deploy, and monitor AI at scale. You will act as a force multiplier, mentoring senior engineers and setting the architectural standards for our MLOps lifecycle—from feature stores and automated retraining to high-performance inference at the edge.

About this Roll*:

• Architectural Leadership: Design and lead the evolution of a unified MLOps platform that supports diverse needs across Toast, ensuring high availability, scalability, and security of ML services.
• Engineering Excellence: Champion and institutionalize best practices for CI/CD for ML (MLOps), automated testing, and infrastructure-as-code (Terraform).
• Cross-Functional Synergy: Lead collaborative efforts across Data Engineering, DevOps, and Product teams to bridge the gap between model prototyping and production-grade reliability.
• Strategic Roadmapping: Partner with leadership and Product Managers to define the 1-2 year technical vision for AI infrastructure, prioritizing long-term stability over short-term fixes.
• Operational Ownership: Set the standard for observability and incident response for ML systems, driving root-cause analysis for complex system failures.
• Mentorship: Actively mentor P2 and P3 engineers, fostering a culture of technical rigor and continuous learning.

Do you have the right ingredients*?

• Education: Bachelor’s or Master’s degree in Computer Science, AI, or a related technical field.
• Experience: A minimum of 10-12+ years of professional software engineering experience, with at least 6-7 years specifically focused on productionizing and scaling ML systems at the enterprise level.
• Core Tech Stack: Expert-level proficiency in Python, Scala, or Java/Kotlin. Extensive experience with PySpark and high-performance computing.
• Generative AI & LLMOps: Proven track record of taking LLM applications from research to production, including experience with Vector Databases, LangChain/LangGraph, and A2A protocols.
• System Design: Superior ability to design distributed systems that handle millions of requests with sub-second latency.
• Experience with microservice based architecture, preferably with AWS tooling (SageMaker, DynamoDB, Athena, Glue, etc.)
• Experience in software engineering best practices and tools including object-oriented programming, test-driven development, CI/CD, git, shell scripting, task orchestration, MLflow
• Profound knowledge of model deployment, orchestration (Apache airflow, Prefect), scaling, and managing CPU/GPU resources efficiently. 
• Exceptional problem-solving, analytical skills and the ability to tackle complex problems with a critical thinking approach. 
• Outstanding communication and interpersonal skills, coupled with a demonstrated ability to work collaboratively within a team environment.
• Foundational knowledge in statistical concepts (e.g. classification, regression, etc) and deep learning algorithms (e.g. CNN, RNN) is desirable

Bonus Ingredients (The "Staff" Edge)

• Data Strategy: Experience implementing enterprise-grade Feature Stores (e.g., Tecton, Feast) and real-time streaming frameworks like Apache Flink or Ray.
• Full-Stack Visibility: Ability to dive into the UI/UX layer (React) or deep into the kernel/networking layer to debug performance bottlenecks.

Open Source/Community: Contributions to relevant open-source projects (MLflow, Kubeflow, etc.) or a history of speaking at industry conferences.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. 

OVERVIEW

The Manager, Quality Systems & Operations (QSO) is responsible for leading the day-to-day operation, governance, and continuous improvement of the organization’s Quality Management System (QMS) within a regulated clinical technology environment. This role serves as the operational backbone (“engine room”) of the Quality & Compliance function and ensures quality processes are efficient, inspection-ready, risk-based, and aligned with the needs of a clinical trial software / technology-enabled services organization.

The Manager, QSO will oversee core quality system processes including document control, SOP lifecycle management, training administration and effectiveness support, quality events and CAPA management, quality metrics and management reporting, and cross-functional process improvement initiatives. This role partners closely with Product, Engineering, Information Security, Operations, Client Services, Audits & Assurance (AA), and Systems & Regulatory Compliance (SRC) to support GxP expectations, customer requirements, and operational excellence.

KEY TASKS & RESPONSIBILITIES

➢ Quality Management System (QMS) Ownership

• Own the administration, maintenance, and continuous improvement of the enterprise QMS supporting a clinical trial software / vendor services environment.
• Manage controlled documentation processes including SOPs, policies, work instructions, templates, validation documentation, and periodic reviews.
• Ensure document control practices meet internal governance, client expectations, and applicable GxP / computerized systems requirements.
• Maintain version control, approvals, archival, training linkage, and retention controls for quality records.

➢ Quality Operations / Day-to-Day Oversight

• Serve as operational lead for daily quality system workflows, requests, escalations, and prioritization.
• Ensure timely execution of quality deliverables including document approvals, event reviews, CAPA follow-up, training assignments, and management reporting.
• Coordinate core quality activities across business and technical functions in a fast-paced SaaS / vendor setting.

➢ Quality Events, Investigations & CAPA

• Oversee quality events including deviations, incidents, customer quality issues, audit observations, system/process nonconformances, and supplier quality concerns as applicable.
• Manage CAPA lifecycle from initiation through closure, including root cause analysis, action tracking, due dates, evidence review, and effectiveness verification.
• Facilitate governance reviews for aging items, repeat issues, overdue actions, and systemic trends.
• Support quality investigations involving validated systems, software releases, data integrity concerns, or service delivery issues.

➢ Training Program Support & Effectiveness

• Support administration of the quality training program and learning compliance processes.
• Ensure role-based training matrices align with regulated responsibilities and controlled procedures.
• Provide guidance on training effectiveness assessments, retraining triggers, and onboarding quality training.
• Monitor completion rates, overdue training, and training-related KPIs.

➢ Metrics, KPIs & Management Reporting

• Develop and maintain enterprise quality dashboards, KPIs, and trend reports.
• Report on QMS health including document control cycle times, CAPA status, training compliance, audit observations, quality events, and recurring risks.
• Use data to identify improvement opportunities and inform management review activities.

➢ Continuous Improvement / Operational Excellence

• Identify opportunities to streamline, automate, and mature quality processes while maintaining compliance.
• Lead initiatives to improve user experience and adoption of quality systems/tools.
• Support implementation, configuration, or enhancement of electronic QMS (eQMS), LMS, issue management, and workflow tools.

➢ Cross-Functional Partnership

• Partner with Product, Engineering, DevOps, Security, and Operations teams to embed practical quality controls into business processes.
• Collaborate with Audits & Assurance (AA) on internal/external audit readiness, observations, and remediation.
• Collaborate with Systems & Regulatory Compliance (SRC) on GxP requirements, supplier/customer obligations, validation governance, and regulatory commitments.
• Support client due diligence requests, quality questionnaires, and customer audits as needed.

➢ Other duties as assigned

Education & Experience

➢ Bachelor’s degree in Life Sciences, Quality, Engineering, Computer Science, Business, or related discipline preferred
➢ 12+ years of experience in Quality Systems, Quality Operations, Compliance, or related roles within a regulated environment preferred
➢ Experience in a clinical trial software vendor, SaaS healthcare technology, CRO, life sciences technology, eClinical, or related GxP-supporting organization
➢ ASQ, Six Sigma, ISO, GxP, or related certifications preferred

Professional Skills

➢ Working knowledge of GxP principles, computerized systems controls, data integrity expectations, and risk-based quality management
➢ Experience supporting customer audits, supplier audits, or regulatory inspections preferred
➢ Experience managing CAPA, investigations, document control, training systems, and quality metrics
➢ Strong communication, organization, and stakeholder management skills
➢ Familiarity with CSV / CSA concepts and validation documentation for regulated systems preferred

Technical Skills

➢ Experience using electronic QMS platforms and workflow systems
➢ Experience with tools such as Qualio, Veeva, MasterControl, TrackWise, Jira, or similar platforms preferred

Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours!

eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here!

We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.

Job Title: GenAI Developer/ Engineer

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Bangalore

Experience - 6 to 10

Skills and Qualifications:

Preferred skills:

Programming: Advanced Python (async programming, OOP, REST APIs, FastAPI, Flask, Pandas, NumPy)

GenAI Frameworks: LangChain, LlamaIndex, Haystack, Semantic Kernel

Machine Learning and AI: Snowflake Cortex, TensorFlow, PyTorch

Key Responsibilities:

• Develop scalable Python applications focused on GenAI
• Knowledge of Snowflake Cortex is a big plus.
• Learn and apply techniques like document chunking and embeddings
• Proficient in both SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra) databases, including schema design and optimization.
• Design, develop, and fine-tune applications built around foundation models (e.g., LLMs, multimodal models) for specific business needs
• Implement and experiment with generative AI techniques, including but not limited to Retrieval-Augmented Generation (RAG) and prompt engineering
• Lead the implementation of intelligent autonomous agents and multi-agent systems capable of complex decision-making, task execution, and interaction with external systems
• Utilize and contribute to agentic AI frameworks (e.g., LangChain, AutoGen, Semantic Kernel, Crew AI) to build robust and scalable AI agents
• Develop and integrate Model Context Protocol (MCP) solutions to standardize how AI applications access and utilize external data sources, tools, and real-time information
• Lead the development of full-stack applications that integrate generative AI models and agentic systems, ensuring seamless user experiences
• Work with front-end technologies (e.g., React, Angular, Vue.js, JavaScript, TypeScript, HTML, CSS) and back-end frameworks (e.g., Python with Flask/Django/FastAPI, Node.js, Go)
• Design and implement scalable RESTful APIs and microservices to expose AI functionalities
• Deploy, manage, and optimize AI/ML workloads and full-stack applications on at least one major cloud platform (AWS, Azure, or GCP)
• Implement LLMOps/MLOps and DevOps best practices for continuous integration, continuous delivery (CI/CD), model deployment, monitoring, and lifecycle management
• Follow coding best practices and contribute to testing and documentation
• Stay abreast of the latest advancements in generative AI, agentic systems, foundation models, and related fields through continuous research and experimentation
• Collaborate effectively with cross-functional teams, including product managers, data scientists, researchers, and other engineers
• Communicate effectively with both technical and non-technical team members, ensuring alignment and understanding across all project phases.

About the Role

We are looking for a Senior Software Engineer, Reliability, you will serve as a hands-on technical leader within the SRE team, guiding senior engineers, influencing product development teams, and ensuring the systems we operate are built to be reliable, scalable, and observable from the ground up.

You will drive strategic initiatives, mentor others in the practice of SRE, and help define architectural best practices across our platform. This role is pivotal in aligning teams, enforcing high standards, and scaling SRE principles globally within Veeam.

What You’ll Do

Reliability Engineering & Resilience

• Design and evolve infrastructure to be highly available, fault tolerant, and scalable across public clouds (initially Azure, with future expansion plans to other providers).
• Establish and maintain SLIs, SLOs, and error budgets that define and enforce reliability objectives.
• Lead incident response, analysis, blameless postmortems, and sharing sessions in order to maximize learning across our entire engineering team and driving changes to the entire socio-technical engineering system.

Observability & Operational Excellence

• Drive adoption of deep observability practices, ensuring telemetry, logs, metrics, and tracing are comprehensive and actionable.
• Develop automation and self-healing tools to reduce toil and support Veeam’s fleet management strategy.
• Participate in on-call rotations and lead operational excellence across the stack.

Engineering at Scale

• Contribute to infrastructure as code (IaC), CI/CD systems, deployment automation, and scalable config management.
• Integrate and extend monitoring and chaos engineering tools to validate reliability assumptions under load and failure conditions.
• Implement testing strategies, canary deployments, and release validation pipelines to protect production environments and allow teams to safely deliver new features as quickly as possible.

Collaboration & Culture

• Embed within product and platform teams to champion reliability from design through delivery.
• Contribute to a learning culture focused on continuous improvement and proactive risk management.
• Mentor engineers and advocate for DevOps/SRE best practices across global teams.

What You’ll Bring

• 5+ years of hands-on experience in a Software Engineering role with at least 2 years in Site Reliability, Platform Engineering, or similar.
• Deep experience building systems on public cloud providers (Azure preferred)
• Strong programming skills in JS, Node, Typescript, Go, Java, C#, or similar.
• Proven track record in delivering monitoring, alerting, and observability tooling (e.g., Prometheus, Grafana, OpenTelemetry).
• Experience with IaC tools like Terraform/Pulumi, and container orchestration (e.g., Kubernetes).
• Solid understanding of distributed systems, cloud networking, and cloud-native system design.
• Excellent communication and collaboration skills across geographies and disciplines.

Bonus Skills

• Experience working on large-scale B2B SaaS platforms.
• Background in chaos engineering, resilience testing, performance testing, load testing, or incident learning programs.
• Familiarity with compliance frameworks (e.g., ISO, SOC 2, GDPR, FEDRAMP/CMMC).

What You’ll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

#LI-KP1
#Hybrid

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you

So, what’s the role all about?

Our company is seeking a highly skilled Senior Specialist Software Engineer with expertise in writing software with real time constraints to join our software development team. As a Senior Software Engineer, you will be responsible for designing, developing and maintaining software applications that meet business needs and specifications.

How will you make an impact?

• Empower team members to make technical decisions, instil sense of ownership and self-organize.
• Hands-on with coding, practiced in Claude Code, Git Hub copilot, must have latest AI skills such as vibe coding, agentic AI, creating agents.
• Work closely with team members and provide technical guidance where required.
• Provide worldwide support to our customers, handle incident bridges & customer escalations
• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives.
• Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload.
• Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization.
• Identify and address roadblocks that hinder team productivity, including organizational obstacles, resource constraints, and dependencies. 
• Collaborate with other departments to remove impediments that require cross-functional support. 
• Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks.
• Review technical designs and architecture to ensure quality, scalability, and maintainability. 
• Monitor code quality and identify areas for improvement through code reviews. 
• Collaborate with technical leads to resolve complex technical challenges and make informed technology decisions
• Drive and impact all current processes related to software development and improvements across the org as necessary.
• Promote knowledge sharing and cross-training among team members to enhance overall team capabilities. 

Have you got what it takes?

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
• 14+ years of experience in Software development.
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
• Experience developing and supporting multi-tenant cloud-native software delivered as-a-Service (SaaS).
• Expert in usage of Claude Code, GitHub Copilot, vibe coding, agentic AI for development, test generation,
• Expert in VoIP, telecom, Media handling & media anchoring with protocols such as SIP, SDP, RTP, RTCP, firewall traversal, NAT and in depth knowledge TCP/IP. Must knowledge working with multi-threaded systems and practiced in designs & patters required for concurrency.
• Have knowledge of Inbound, Outbound and most aspects of CCaaS.
• Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance.
• Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.
• Familiar with Quality targets and SLAs for SaaS applications.
• Experience of product development using C++, C# technologies and frameworks like .Net, Orleans
• Expert with public cloud infrastructures and technologies such as Amazon Web Services (AWS).
• Expert with Kubernetes infrastructure with knowledge of EKS, ECS, pods, kubectl, pod affinity, pod networking, helm charts
• Experience working abroad or with global teams is preferred.
• Demonstrated ability to deftly influence others, especially in sensitive or complex situations.
• Deep experience with agile software development techniques and pitfalls.
• Excellent communication skills, problem-solving and decision-making skills.
  
  

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr.

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:  10727
Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor

Job Title: Lead Front End Developer
Location: Pune/ Mumbai/ Chennai/ Coimbatore/ Hyderabad/Kochi
Hybrid role (12 days in office)

Proven experience providing technical leadership within a delivery team, including mentoring developers and guiding front‑end design decisions
Setting and enforcing engineering standards, best practices, and quality gates for Angular codebases
Performing and leading code reviews, ensuring readability, performance, accessibility, and security of front‑end code
Good understanding of Git version control and branching strategies, using GitHub and/or Azure DevOps
Solid experiencing building Angular applications for production, including bundling, optimisation, minification, tree‑shaking, and build configuration etc.
Strong front‑end development experience using Angular and TypeScript (mandatory), building maintainable, testable, and performant UI applications
Experience implementing unit, integration, and end‑to‑end tests for Angular applications (e.g. Jasmine/Karma, Jest, Playwright)
Solid understanding of modern front‑end architecture patterns, state management, and component design
Experience working closely with back‑end, product, UX, and platform teams to deliver cohesive user experiences

Nice to have

Experience developing and deploying Angular applications in Microsoft Azure environments (e.g. CI/CD, App Services)

Job responsibilities

Job qualifications

Other things to know

About Thoughtworks

Why we're hiring:

WPP is a creative transformation company, helping clients create growth by combining technology and creativity. As one of the world's largest marketing and advertising services organizations, we are committed to driving innovation and operational excellence across our vast global network.

You will be joining the Automation Operations Centre within WPP's Enterprise Technology, Automation & AI department. This is a pivotal time for us as we're building a dedicated, in-house team to deliver, manage, monitor, and optimize our growing portfolio of automation solutions. This team is at the forefront of our digital transformation, ensuring the seamless operation and continuous improvement of critical automation capabilities across WPP globally

You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program. Reporting to the AAI Operations Director and AAI Product Lead, you will lead the architecture, standards, and advanced development requirements for our global automation portfolio. Alongside AAI Leadership, you will guide a crew of 6-10 developers to ensure the release of high-quality automation products on time and within budget.

The AOC is chartered to develop and delivery automation products, support global automation products or projects delivered by Automation delivery teams from around WPP. Our support apparatus gives those teams confidence and freedom to hand over their existing successes and continue innovating.

Are you a visionary technical leader with a deep mastery of the Microsoft Power Platform and a passion for engineering excellence? We are looking for an Automation Engineering Lead to drive our technical strategy and architectural standards. In this senior role, you will be responsible for conducting research spikes, providing technical guidance to development teams, and ensuring that our global automation suite is built on a foundation of robust, scalable, and maintainable components. You will combine your extensive experience from the D365/Dataverse era with modern ALM practices to keep our global operations at the cutting edge of AI and automation.

What you'll be doing:

Automation Engineering Lead (Engineering Excellence + AI-Driven Automation) 

We are looking for an experienced Automation Engineering Lead who combines a complete view across multiple engineering technology streams with a strong background in automation and AI-driven engineering practices across modern technology stacks. 

This is not a single-stack or platform-specific role. 

You will act as an enterprise engineering leader, responsible for designing scalable, high-performance solutions by evaluating the right engineering approach across diverse technology streams spanning APIs, backend services, modern frontends, cloud platforms, deployment architecture, and AI/ML capabilities. 

You will play a critical role in shaping engineering strategy, establishing end-to-end engineering processes, guiding engineering teams, and ensuring solutions are fit-for-purpose, scalable, and future-ready. 

 What You’ll Be Doing 

Solution Architecture & Technology Decisioning 

• Own end-to-end architecture for automation use cases across the enterprise  

• Evaluate and recommend the right approach across:  

• Cloud-native engineering (microservices, serverless, container platforms)  

• Custom engineering (APIs, backend services, UI frameworks)  

• AI-augmented automation combining ML services, LLMs, and intelligent workflows  

• Make informed trade-offs between build vs buy, custom vs platform, and AI-driven vs deterministic approaches based on scalability, cost, and maintainability  

• Act as a key decision-maker on the right technology stream and tooling for each engineering problem  

• Knowledge in Power Platform (Power Apps, Power Automate, Dataverse) 

 Architectural Governance 

• Define and enforce global architecture standards, design patterns, and best practices  

• Establish reusable engineering frameworks and AI-driven automation accelerators across teams  

• Ensure consistency, scalability, and maintainability across implementations  

 Technical Leadership 

• Lead and mentor a team of 6–10 engineers  

• Provide hands-on guidance, solution reviews, and architectural oversight  

• Drive engineering excellence and a culture of continuous improvement  

 Advanced & Hybrid Development 

• Lead complex implementations involving:  

• Custom connectors and API integrations  

• AI/ML model integration and intelligent automation patterns  

• Backend services (.NET / Java / Node.js / Python) where required  

• Handle research spikes and evaluate new tools, frameworks, and capabilities  

 Integration & Data Architecture 

• Design robust integration solutions using:  

• REST APIs, webhooks, and service-based architectures  

• Event-driven and asynchronous processing patterns  

• Work with structured and unstructured data across:  

• Cloud data platforms (Azure Data Lake, BigQuery, Snowflake, etc.)  

• SQL / external data systems  

• Dataverse 

• Optimize performance, scalability, and reliability of automation workflows  

 ALM & DevOps Strategy 

• Own and mature end-to-end engineering processes including ALM, code quality, and release governance across the organization  

• Implement CI/CD pipelines, deployment automation, and infrastructure-as-code using Azure DevOps, GitHub Actions, Jenkins, or similar  

• Drive adoption of code-first, version-controlled, and AI-assisted development practices  

 Stakeholder Collaboration 

• Partner with business and leadership teams to translate requirements into scalable technical solutions  

• Align architecture decisions with business goals, timelines, and budgets  

• Communicate complex technical concepts to both technical and non-technical stakeholders  

 Security, Compliance & Supportability 

• Ensure solutions comply with enterprise security, governance, and data protection policies  

• Design solutions for operational readiness, observability, and smooth handover to support teams  

 What You’ll Need 

Experience 

• 12+ years in software engineering, solution architecture, or enterprise application development  

• Proven track record leading engineering teams across multiple technology streams with a strong background in automation and AI-driven engineering  

• Knowledge in Power platform or Dynamics 365 ecosystem 

 Engineering Process & AI-Automation Expertise 

• Deep expertise in:  

• End-to-end engineering processes (SDLC, code reviews, quality gates, release management) implemented at organizational scale  

• Deployment and technical architecture across cloud and hybrid environments  

• Automation engineering (CI/CD, infrastructure-as-code, test automation, workflow automation)  

• Experience with:  

• Engineering AI workstreams (LLMs, agentic systems, intelligent automation)  

• Applying AI in automation (code generation, automated testing, intelligent code review, copilots)  

• Ability to drive engineering excellence and modernize platforms using AI-augmented approaches  

 Architecture & Engineering Breadth (Critical) 

• Strong experience with API design and REST-based integrations  

• Solid understanding of SQL, data modeling, and performance optimization  

• Hands-on experience with at least one backend technology (.NET / Java / Node.js / Python)  

• Exposure to modern frontend frameworks (React or similar)  

• Understanding of:  

• Microservices and distributed systems  

• Event-driven architecture (queues, messaging, pub/sub)  

• Proven ability to design and deliver solutions across diverse engineering streams with the right deployment and architecture choices  

 DevOps & ALM 

• Experience with CI/CD pipelines and automated deployments  

• Familiarity with Azure DevOps, GitHub Actions, or similar tools  

• Strong understanding of environment strategy, solution segmentation, and release management  

 Leadership & Problem Solving 

• Proven ability to lead and mentor engineering teams  

• Strong architectural thinking and decision-making skills  

• Ability to solve complex, ambiguous technical challenges  

• Excellent communication and stakeholder management skills  

 Nice to Have 

• Experience with Azure services (Functions, Logic Apps, Service Bus, API Management)  

• Knowledge of enterprise integration patterns and iPaaS platforms  

• Hands-on experience embedding LLMs, agents, or copilots into automation and engineering workflows  

 Certifications 

• Certifications in AI/ML, DevOps, or enterprise architecture (TOGAF, SAFe, or equivalent), PL-600: Microsoft Power Platform Solution Architect (preferred)  

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#onsite

About the Role

The Ethos SRE group is looking for a SRE Engineer to collaborate with other teams to improve service reliability, automation  and observability and improve their application maturity, reliability, and production readiness. In this role, you will create new infrastructure and support tools, help other teams debug issues, and act as advisors regarding production readiness when new services are being designed and brought online. The person in this role will exhibit good mentoring and coding skills as well as the ability to solve complex problems related to reliability . This role also requires good interpersonal skills and the ability to motivate other teams to adopt best practices concerning reliability.

Duties and Responsibilities:

• Collaborate with other engineering teams to enhance the reliability and performance of applications, up to and including submitting PRs to their codebases with improvements
• Assist with automation, continuous integration and delivery of applications and configurations
• Assist other teams with designing solid foundations and best practices around running services in production environments
• Assist other teams implementing infrastructure level dependencies
• Help other teams identify, design, and monitor proper service-level indicators (SLI) and service-level objectives (SLO)
• Design and implement cross company resilient and reliable tools, resources, infrastructure and processes

Qualifications and Skills:

• 4+ years of full time software engineering experience in relevant role (Backend SWE / SRE / DevOps / Infrastructure / Operations)
• Experienced with software engineering best practices – design patterns, code reviews, testing, etc.
• Ability to communicate technical specifications both verbal and written
• Strong interpersonal skills
• A strong desire to remove any toil from a system
• Preferred background in distributed systems and infrastructure
• Preferred engineering experience in TypeScript, GoLang, Python, PostgreSQL, AWS
• Preferred experience with Kubernetes and Kubernetes operators
• Preferred knowledge of CI/CD systems
• Preferred experience with: Terraform, argoCD, Atlantis, GitHub Actions and DataDog

#LI-Hybrid
#LI-KP1

Software Development Engineer II ( NodeJS Engineer - Connector)

Location: India-Remote

Work Timings: 1:30 PM to 10.30 PM IST

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Key Responsibilities

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Design complex high performance backend services using NodeJS
• Development of technical specifications and documentation
• Debug production issues and help maintain existing code
• Participate in on-call rotations
• Work with Bots & Automation team in building next generation bot runtime platform

You should be an expert in:

• Strong programming skills in NodeJS/Typescript with good knowledge of Websockets and data streaming services
• Experience with Java
• Experience integrating with third-party APIs
• Experience debugging/testing distributed microservice applications 
• Knowledgeable of technologies such as SocketIO, Kafka, Redis, RabbitMQ
• Experience building RESTful microservices
• Familiar with basic DevOps tasks for deploying applications in dev/test environments
• Experience with Git, Jenkins, and other Development tools
• Experience in Kubernetes a plus

Qualifications

• Bachelor's degree in Computer Science or a related field
• 3+ years of experience building successful production software systems

Benefits:

• Personal time off 15 days - Casual (5) days, Care Days (5) & Sick Days (5)
• Medical Insurance: 8 Lakhs Family Floater that covers employee, spouse, 3 children and parents or In-laws
• Group Personal Accident: 3x of the employee’s Gross Salary
• Group Term Life: 3x of the employee’s Gross Salary
• Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative,  just let us know! We're here to help you create a meaningful impact.

Financial & Growth

• Employee Stock Program (ESPP): Participate in our Employee Stock Participation Program and receive a discount on company shares, allowing you to share in LivePerson's success.
• Learning & Development: We actively support your professional journey with robust programs for growth and learning development, including allocated stipends, ensuring you reach your full potential.

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.

Belonging at LivePerson

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer. We believe that diverse perspectives drive innovation. 

Important Candidate Notice

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson  employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

What's the Role All About?

The Tech Manager is a senior technical leadership role responsible for driving the design, delivery, and quality of AI-driven and Conversational AI solutions across the NICE CXone ecosystem. With 15+ years of experience, you will lead and mentor a high-performing engineering team, bring deep expertise in AI models, AWS Knowledge Hub, and AWS Cloud, and serve as a key technical authority across cross-functional delivery teams. This role blends hands-on technical depth with strong people management, ensuring both engineering excellence and team growth.

How Will You Make an Impact?

Technical Leadership:

• Define and govern technical standards and best practices for AI and Conversational AI solution delivery.
• Provide hands-on guidance on the design and implementation of integrations using APIs, modern web technologies, and authentication standards.
• Lead the development of proofs of concept (PoCs) and production-ready solution components leveraging AWS Cloud, AWS Knowledge Hub, and AI/ML models.
• Drive prompt engineering, conversational design, and AI orchestration best practices across the team.
• Oversee testing, validation, and go-live activities to ensure solutions meet quality, performance, security, and usability standards.

People Management & Team Development:

• Lead, mentor, and develop a team of engineers — conducting performance reviews, supporting career growth, and fostering a culture of continuous learning.
• Define and uphold engineering standards, coding guidelines, and delivery frameworks across the team.
• Identify skill gaps and build team capability in emerging areas such as Generative AI, AWS services, and enterprise conversational platforms.
• Drive a collaborative, inclusive, and high-accountability team culture.

Technical Problem Solving & Quality:

• Diagnose and resolve complex technical challenges across SaaS applications, cloud environments, AI integrations, and data flows.
• Ensure all implementations meet enterprise-grade standards for quality, scalability, security, and performance.
• Produce and review key documentation including architecture specifications, test strategies, and deployment materials.

Delivery & Process Excellence:

• Drive Agile/Scrum delivery practices including sprint planning, retrospectives, and release management.
• Define and continuously improve engineering processes, documentation standards, and delivery frameworks.
• Align technical roadmap planning with business priorities and stakeholder expectations.
• Manage escalations effectively and maintain strong cross-functional collaboration with Implementation Engineers, Consultants, Project Managers, and Customer Success teams.

Collaboration & Stakeholder Engagement:

• Partner with senior stakeholders, customers, and cross-functional teams to translate business requirements into technical solutions.
• Participate in customer workshops, design reviews, and technical discussions — communicating architecture decisions and implementation strategies with clarity and confidence.
• Maintain transparent and consistent communication across all delivery teams.

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 15+ years of professional experience in software engineering or technical delivery roles, with a focus on AI, digital channels, or bot/conversational applications preferred.
• 5+ years in a technical leadership or people management role (Engineering Manager, Tech Lead, or similar).

Technical & Architecture Skills:

• 7+ years of hands-on software development experience, with at least 2–3 years in a tech lead or architect capacity.
• Strong proficiency in modern programming languages such as Java, Python, C#, or JavaScript/TypeScript.
• Deep knowledge of AWS Cloud services and AWS Knowledge Hub; familiarity with Azure or GCP is a plus.
• Proven experience working with AI/ML models, Generative AI frameworks, and enterprise AI orchestration patterns.
• Strong expertise in:
• Web APIs, SOAP, and REST implementations
• Modern authentication standards (OAuth2, OIDC, SAML)
• Browser and web security (CORS, X-Frame Options)
• HTML/CSS and front-end fundamentals
• Prompt engineering and AI integration patterns
• Solid understanding of CI/CD pipelines, DevOps practices, and software architecture principles.
• Proficiency in databases (SQL/NoSQL) and data integration patterns.
• Strong understanding of conversational UX, AI-driven interfaces, and enterprise AI platforms.

Leadership & People Management:

• Demonstrated experience managing and growing engineering teams, including performance management and career development planning.
• Ability to define technical vision, establish engineering standards, and align team deliverables with organisational goals.
• Strong stakeholder management skills, including handling escalations and influencing at senior levels.
• Experience driving technical roadmap planning across multi-disciplinary teams.

Communication & Collaboration:

• Clear, confident written and verbal communication skills.
• Comfortable engaging with customers and senior stakeholders to articulate technical decisions, solution architecture, and delivery strategy.
• Effective leader in design reviews, sprint planning, technical discussions, and delivery execution.

Delivery & Process:

• Experience defining and improving engineering processes, documentation standards, and delivery governance.
• Strong track record of authoring and reviewing design documents, functional requirements, test strategies, and deployment guides.
• Experienced in Agile/Scrum environments with a focus on predictable, high-quality delivery.
• Willingness to work in US shift hours (5 PM – 2 AM IST).

You Will Have an Advantage If You Also Have:

• Hands-on experience with NICE CXone products or other cloud-based contact centre platforms.
• Experience with enterprise conversational AI platforms such as NICE CXone, Kore.ai, Amelia, Dialogflow, or similar.
• Exposure to Generative AI tools, LLM fine-tuning, or RAG-based architectures.

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration, where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10786

Reporting Into: Director , Engineering 

Role Type: People Management

So, What's the Role All About?

We are looking for a Specialist Software Architect to lead the architectural vision, design, and evolution of our AI-driven and Conversational Solutions platform. This role demands deep hands-on expertise in Python, AWS Cloud services, AWS Knowledge Hub, and multiple Knowledge Base technologies, along with proven experience designing simplified, scalable, and resilient architectures using microservices and AWS-native services.

You will play a critical role in shaping the technical foundation of our Conversational AI platform — one that handles millions of interactions per day, meets strict SLAs (99.99%), and supports zero-downtime deployments, robust disaster recovery, and enterprise-grade AI orchestration. You will be the go-to architect for proposing pragmatic, simplified designs that balance innovation with operational excellence.

How Will You Make an Impact?

Architecture & System Design:

• Own and define the end-to-end architecture of the Conversational AI and Knowledge platform, covering AI model integration layers, data stores, knowledge bases, and external integrations.
• Design enterprise-scale, cloud-native, microservices-based architectures capable of handling high concurrency, burst traffic, and real-time conversational workloads.
• Propose simplified, cost-effective architectural designs leveraging AWS-native services — avoiding over-engineering while ensuring scalability and resilience.
• Define reference architectures, architectural blueprints, and non-functional requirements (NFRs) for performance, reliability, security, and maintainability.
• Drive event-driven and asynchronous architectures using AWS-native services such as SQS, SNS, EventBridge, and Step Functions.
• Define best practices for microservices design, domain-driven design (DDD), API design (REST, async/event APIs), and AI integration patterns.
• Review and guide complex application-level designs, critical code paths, and AI pipeline architectures.

AI & Conversational Solution Architecture:

• Architect and evolve AI-driven Conversational solutions integrating large language models (LLMs), prompt engineering patterns, and enterprise AI orchestration frameworks.
• Design and implement Knowledge Base solutions using AWS Knowledge Hub, vector databases, RAG (Retrieval-Augmented Generation) architectures, and other knowledge management technologies.
• Define AI model integration strategies — including model selection, fine-tuning approaches, embedding pipelines, and response quality frameworks.
• Drive conversational UX architecture, ensuring seamless, context-aware, and low-latency interaction flows.
• Evaluate and recommend AI tooling, platforms, and frameworks aligned with business needs (e.g., AWS Bedrock, LangChain, OpenAI, Anthropic, Kore.ai, Dialogflow).
• Lead the design of multi-turn conversation management, intent resolution, and fallback handling architectures.

AWS Cloud & Microservices Architecture:

• Architect and optimise solutions using AWS services including but not limited to Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, Aurora Serverless, S3, Bedrock, and Kendra.
• Design cost-efficient, elastic scaling strategies aligned with unpredictable conversational AI workloads.
• Lead cloud governance, environment isolation, multi-account strategy, and infrastructure-as-code (IaC) practices.
• Define CI/CD pipeline standards, DevOps practices, and containerisation approaches (Docker, Kubernetes) for AI workload deployments.
• Drive microservices decomposition strategies — identifying service boundaries, inter-service communication patterns, and data ownership models.

Scalability, Resilience & Disaster Recovery:

• Design for extreme scale — high concurrent users, high TPS, and real-time AI inferencing demands.
• Own resilience strategies including multi-AZ and multi-region architectures, active-active or active-passive DR setups, and graceful degradation mechanisms.
• Define and validate RPO/RTO goals, conduct chaos testing, and lead DR drills.
• Ensure zero-downtime deployment capabilities through blue/green, canary, and rolling deployment strategies.

Security, Compliance & Reliability:

• Embed security by design across all AI and data architecture layers — covering authentication, authorisation, data privacy, encryption, and model safety guardrails.
• Support compliance requirements (SOC2, ISO, GDPR) from an architectural standpoint, particularly around AI data handling and knowledge base access controls.
• Partner with SRE and DevOps teams on observability, logging, distributed tracing, and alerting for AI workloads.
• Define SLIs, SLOs, and capacity planning models for conversational AI services.

Technical Leadership & Collaboration:

• Act as a technical mentor and trusted advisor to senior engineers, tech leads, and implementation teams.
• Lead architecture reviews, design councils, and technical decision forums — championing simplicity, pragmatism, and long-term maintainability.
• Partner closely with Product Management, AI/ML teams, and delivery teams to balance innovation with execution feasibility.
• Drive the long-term AI architecture roadmap and proactively reduce technical debt.

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 10+ years of professional software engineering experience, with at least 4–5 years in a software architect or principal engineer role.
• Demonstrated experience designing and delivering AI-driven or Conversational AI platforms at enterprise scale.

Technical Expertise:

• Deep hands-on experience with Python — including AI/ML libraries, API development, and automation scripting.
• Strong expertise in AWS Cloud services — particularly those relevant to AI workloads: Bedrock, Kendra, Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, S3, and Aurora Serverless.
• Hands-on experience with AWS Knowledge Hub and multiple Knowledge Base technologies including vector databases, document stores, and semantic search platforms.
• Proven experience designing microservices architectures — including service decomposition, inter-service communication (REST, gRPC, event-driven), and distributed data management.
• Strong understanding of:
• RAG (Retrieval-Augmented Generation) architectures and embedding pipelines
• Prompt engineering and LLM integration patterns
• Modern authentication standards (OAuth2, OIDC, SAML)
• Web APIs — REST and async/event API design
• Databases (SQL/NoSQL) and data integration patterns
• Experience with CI/CD pipelines, DevOps practices, and containerisation (Docker, Kubernetes).
• Familiarity with AI tooling and platforms such as AWS Bedrock, LangChain, OpenAI, Anthropic, Dialogflow, or Kore.ai.
• Experience with GenAI and Agentic AI application development.

Architecture & Scale:

• Demonstrated success designing systems for high traffic, low latency, and high availability at global scale.
• Deep experience with resilience, disaster recovery, and failover design in cloud-native environments.
• Strong track record of proposing simplified, pragmatic architectural solutions that avoid unnecessary complexity.
• Experience with event-driven systems, message queues, and streaming architectures.
• Strong understanding of cloud networking, caching strategies, and data modelling for AI workloads.

Good to Have:

• Experience with CCaaS or real-time communication platforms (e.g., NICE CXone).
• Exposure to multi-region SaaS deployments and hybrid serverless/container architectures.
• Familiarity with OpenSearch or Elasticsearch for conversational data search and analytics.
• Experience with cost optimisation strategies at scale on AWS.
• Knowledge of frontend technologies (JavaScript/TypeScript, React) for full-stack architecture awareness.

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 10787

Reporting Into: Director , Engineering

Role Type: Individual Contributor 

Automation is the key to creating highly reliable and secure large-scale software systems. Are you someone who engineers solutions to problems rather than simply fixing the same thing over and over again? Can you protect Smartsheet against attackers?

We are looking for a Senior DevSecOps Engineer to join our global Security Operations team. In this critical role, you will be a leader in maturing our security and reliability posture by treating both as software engineering challenges. You will engineer and operate a highly reliable, scalable, and defensible production environment, directly impacting our ability to deliver a world-class service to our customers 24/7. This is a unique opportunity to blend deep expertise in Site Reliability Engineering (SRE) and modern Security Operations, working at the intersection of infrastructure, automation, and security to build a platform that is resilient and secure by design.

You Will:

• Engineer Secure and Resilient Infrastructure: Design, build, maintain, and improve secure, scalable, and highly available infrastructure in our multi-cloud environment (primarily AWS) using Infrastructure as Code (IaC) principles with tools like Terraform, Kubernetes, and Helm.
• Automate Proactive Security: Engineer and automate threat detection, incident response, and vulnerability management processes. You will build the tools and workflows that allow us to respond to threats at machine speed.
• Secure the Software Development Lifecycle: Architect and secure our CI/CD pipelines, integrating automated security tooling (SAST, DAST, SCA) to provide developers with fast, actionable feedback.
• Master Container Security: Manage, operate, and secure our container orchestration platform (Kubernetes), implementing best practices for container security from the registry to runtime, including knowledge of hardening requirements such as CIS Benchmarks or DISA STIG.
• Lead Incident Response: Act as a technical lead during security and reliability incidents, driving resolution and conducting blameless post-mortems to engineer preventative solutions.
• Drive Automated Compliance: Implement and automate technical controls to ensure continuous compliance with frameworks such as FedRAMP, SOC 2, and ISO 27001.
• Mentor and Lead: Serve as a subject matter expert for security and reliability, mentoring other engineers and championing a culture of operational excellence and security ownership across the organization.

You Have:

• 8+ years of progressive experience in technology, with at least 5 years in a hands-on senior role such as Site Reliability Engineering, DevOps, or Security Engineering.
• A BS or MS in Computer Science, Engineering, or a related field, or equivalent industry experience.
• Expert-level proficiency in at least one major cloud provider, preferably AWS, with deep knowledge of core infrastructure and security services.
• Expert-level proficiency with Infrastructure as Code, particularly Terraform.
• Expert-level proficiency in a scripting or programming language such as Python, Go, or Ruby, with a proven history of building automation and custom tooling.
• Deep experience with containerization and orchestration technologies (Kubernetes), including securing containerized environments.
• Proficiency with the modern security operations toolchain, including SIEM, EDR, and vulnerability scanning technologies.
• Experience integrating security tools (SAST, DAST, SCA) into CI/CD pipelines.
• A critical thinker with a proven ability to troubleshoot complex problems in high-pressure production environments.
• Excellent verbal and written communication skills and a collaborative spirit. This will include fluency in English.

Nice to Have

• Advanced industry certifications such as CISSP, CISM, OSCP, or cloud-specific security certifications.
• Experience with compliance frameworks like FedRAMP, ISO27001, SOC2.

Smartsheet is looking for an experienced IT Automation Engineer to drive automation initiatives, streamline operations, and influence infrastructure decisions. With thousands of employees and complex enterprise systems there is lots of opportunity to make a meaningful impact and reduce manual effort through intelligent automation within Smartsheet. You are curious, have strong scripting and systems integration skills and the ability to communicate technical solutions effectively. You will work primarily with IT and Security teams and will be a part of Smartsheet's IT Operations team.

You Will:

• Identify repetitive Tier 1 tasks and leverage scripting and workflow tools to fully automate them, streamlining operations and driving key performance metrics such as ticket resolution time and automation coverage.
• Develop and deploy Freshservice orchestrations integrated with core systems like AD, M365, and Jamf using APIs.
• Write and maintain robust PowerShell and Python scripts for endpoint management and service maintenance tasks.
• Track the success rates of deployed automations, document new workflows, and continuously optimize processes for efficiency.

You Have:

• 3+ years of IT or DevOps experience with a strong focus on scripting and system integration.
• Strong grasp of ITSM processes and experience working with APIs for integration.
• Proven automation portfolio using tools like Freshservice Workflow Automator, Power Automate, or RPA platforms.
• Experience with tools like PowerShell, Python, Intune, and Active Directory.
• Analytical mindset, strong problem-solving skills, and discipline in technical documentation.

Role 

We are looking for a Principal Software Engineer to join our team. This is a hybrid role based in Mohali/India, reporting to the Director, Software Engineering within the Shared Platform Services department. As a technical leader, you will drive the evolution of our platform by designing and building scalable, high-performance microservices. You will bridge the gap between architectural vision and hands-on execution to deliver robust APIs that power our global infrastructure.

What you’ll do (Role Expectations)

• Develop high-quality, performant, and secure APIs and microservices that are reusable and extensible
• Collaborate with front-end engineers to define and deliver endpoints for high-quality user interfaces
• Lead DevOps initiatives including continuous integration, provisioning, and software version control
• Design and extend in-house APIs and client-side code using RESTful standards and SDKs
• Drive strategic contributions to system design and long-term platform architecture

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Deep expertise in hands-on software application development for complex, large-scale systems
• Proficiency with Quarkus (Mutiny) and Spring (Webflux) reactive frameworks
• Experience building cloud-native distributed applications with Dapr and Kubernetes
• Background in containerized deployment using Docker and Kubernetes on AWS, GCP, or similar cloud providers
• Ability to work independently and pivot quickly in a fast-paced Agile environment

What Will Make You Stand Out (Preferred Qualifications)

• Advanced knowledge of Docker/Kubernetes and container infrastructure internals
• Polyglot coding ability with comfort switching between Java, Go, and Python
• Direct experience building and managing Gitlab CI/CD pipelines

#LI-Hybrid #LI-SU1

Who We Are

At Platform Science, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is seeking a highly motivated and experienced Senior Android Developer (Software Engineer II) to join our Solutions Design Team in Chennai. This role is crucial for architecting, prototyping, and delivering high-quality mobile solutions for our transportation and mobility platforms. This requires deep expertise in Android development using Java and Xamarin, and strong skills in designing scalable, maintainable mobile solutions that integrate with cloud services and enterprise systems.

You are a member of an agile development team and participate in the planning and execution of work items.

Essential Responsibilities

• Mobile Application Design & Development: Lead the design and development of Android applications using Java and Xamarin, building high-performance, secure, and scalable mobile features.

• Architecture & Solution Design: Drive POCs and prototypes for new features, participate in architecture discussions, and translate business/UX needs into technical designs.

• Code Quality & Engineering Excellence: Implement engineering best practices (clean code, SOLID principles), conduct detailed code reviews, and monitor/troubleshoot production issues.

• API & Backend Integration: Integrate mobile apps with RESTful APIs, cloud backends, and enterprise services, collaborating with backend teams to define contracts and optimize performance.

• Collaboration & Mentorship: Work closely with UI/UX designers and product managers, and mentor junior Android/Xamarin developers on mobile design trends and architecture.

Experience

Required experience

• 3-6 years of hands-on Android development experience.

• Strong proficiency in Java for Android and deep practical experience with Xamarin (Native / Forms).

• Strong understanding of Android architecture components (MVVM, ViewModel, LiveData, Room).

• Expertise in memory management, performance tuning, and background operations.

• Experience designing mobile apps interacting with REST APIs, JSON, and cloud services.

• Experience working with CI/CD for mobile apps (GitHub Actions, Azure DevOps, Jenkins, etc.).

• Knowledge of mobile security, authentication, and secure storage methods.

Nice-to-Have (Bonus)

• Experience in telematics, mobility, logistics, or IoT domains.

• Working knowledge of GCP/AWS/Azure mobile backend services.

• Kotlin proficiency is a plus.

Other Requirements

• Passion and willingness to learn new technologies (implied).

• Strong problem-solving and analytical thinking.

• Ability to lead technical discussions and push for high-quality outcomes.

• Excellent communication and collaboration skills.

• Ability to work in a global, fast-paced, cross-functional environment.

• You are dedicated to delivering high quality and performant solutions.

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

This new team will architect the platform foundation and infrastructure that enables a "build once, run anywhere" model, ensuring our AI-powered modernisation suite operates seamlessly regardless of a client's security or network constraints. We are looking for engineers to join this high-visibility initiative, where you will solve unique distributed systems puzzles and help shape the future of how global enterprises leverage GenAI.

We are looking for an experienced software engineer who thrives on solving infrastructure constraints and building enterprise facing platforms. 

The ideal candidate is a hands-on technical leader who can architect complex distributed systems, mentor engineers, and collaborate with product teams to deliver a platform that minimizes deployment friction and meets customers’ compliance requirements.

This role can be based out of our Gurgaon office or Remotely in India.

The ideal candidate for this role will have

• 8+ years of software development and operations experience, with a focus on building platforms and distributable software infrastructure.
• 2+ years of experience leading, coaching, and mentoring a team of engineers to achieve high-impact results.
• Deep experience designing distributable applications that run in air-gapped or highly restricted network environments.
• Strong proficiency in containerization and orchestration, with the ability to design systems where the host executes containerized applications under strict security monitoring.
• Experience building Service Host architectures that provide shared routing, proxy layers, and API gateways for multiple underlying services.
• Experience managing persistent storage solutions (blob/file storage) within distributed systems.
• Understanding of security-first design, specifically regarding the execution of untrusted code, fine-grain access control, and rigorous input validation.
• Experience designing auto-update mechanisms for software that cannot directly access the public internet.
• Curiosity, a positive attitude, and a drive to continue learning.

Position Expectations

• Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement.
• Drive the distributed infrastructure for the Application Modernisation Platform, ensuring it supports a self-service SaaS product model while operating within client-controlled environments.
• Lead the design and implementation of a sophisticated orchestration layer that manages authentication, telemetry, and the lifecycle of modernization tools.
• Architect a client-side application that manages developer workflows and communicates securely with hosted services.
• Solve complex "Day 2" operations challenges, such as designing interfaces to solve DevOps challenges to manage users, secrets, and updates.
• Collaborate with security and product teams to ensure the platform can execute code generation and LLM-based tasks securely, protecting both client data and MongoDB IP.
• Act as a hands-on leader, guiding the team through technical challenges related to container security, local vs. hosted logic distribution, and cross-service data sharing.

Success Measures

Within the first three months, you will have:

• Fully ramped up on our architecture, business domain, and the specific constraints of deploying software to large enterprise client environments.
• Established yourself as the technical leader within the team, actively driving technical decisions.
• Begun mentoring team members and collaborating with product counterparts to define the integrations between the platform and the tools it hosts.

Within six months, you will have:

• Successfully led the team to deliver a prototype or initial release of the Deployment Platform that supports the core modernization toolset.
• Designed and implemented a streamlined process for platform updates that works within client security constraints.
• Established a precise rhythm of execution and served as a role model for a high-performing team.

Within 12 months, you will have:

• Become recognized as the go-to technical expert for the deployment and operations domain at MongoDB.
• Delivered a stable, production-ready platform that allows our Field Engineering teams to deploy tools without significant delays or approvals.
• Played a crucial role in helping recruiting and growing the engineering team.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

About the team and role:

We are seeking a highly experienced and strategic and visionary Enterprise Architect to join our Rubrik IT Enterprise Architecture team, focusing on the intersection of our IT Enterprise Applications, Integrations, Automations, Data, Cloud, AI, and Security with our robust Information Security policies and the Risk control frameworks. This role is critical for aligning our IT technical vision and strategy with our business goals and corporate objectives ensuring the delivery of scalable, secure, and resilient platforms for our internal IT teams and Business Operations teams. The ideal candidate will have deep expertise in enterprise architecture, integration patterns, full-stack engineering solutions, Cloud, DevOps, and cybersecurity principles. Your role will bridge the gap between business objectives and technical execution, ensuring that all architectural decisions align with our Business operations strategies and guiding principles.

What you'll do:

Strategy and Roadmap

• Business-IT Alignment: Translate the overall business strategy (goals, objectives, and priorities) into a coherent, executable IT strategy and architecture vision.
• Architectural Vision: Define and maintain the Target State Architecture (Future State) for the entire enterprise, encompassing Business, Data, Application, and Technology domains.
• Roadmapping: Develop and govern the multi-year Architectural Roadmap that guides the transition from the current-state architecture (Baseline) to the target state, prioritizing initiatives to maximize business value.
• Technology Evaluation: Conduct horizon scanning and evaluate emerging technologies (e.g., AI, Cloud services, new security platforms) to determine their potential impact and strategic fit for the business.

Governance and Standards

• Architectural Governance: Establish, enforce, and maintain Architectural Principles, Decision Trees, Standards, and Enterprise Patterns across the organization to ensure consistency, quality, and interoperability.
• Review and Assurance: Lead the Architecture Review Council (ARC) process to review and approve all major IT projects, tools and solutions, ensuring compliance with defined standards and the overall enterprise vision by meeting periodically with the identified federated domain and solution architects and/or business process owners or architects
• Risk and Compliance: Ensure all architectural designs inherently comply with regulatory requirements (e.g., GDPR, SOC 2, SOX, FedRAMP, and industry-specific standards) and address technical risks like security vulnerabilities and scalability limitations by partnering with InfoSec, Internal Audit, Legal and Privacy teams

Design and Guidance

• Blueprint Creation: Create, document, and maintain essential architectural artifacts and models (e.g., using frameworks like TOGAF or Archimate) to provide a holistic view of the enterprise.
• Complexity Reduction: Identify and drive initiatives to rationalize the existing application portfolio, reduce technical debt, and simplify the overall IT landscape to improve agility and reduce costs.
• Cross-Domain Leadership: Provide technical and strategic direction to solution architects, domain architects (Applications, Integrations, Automations, Cloud, AI, Data, Security, Infrastructure), and delivery teams on complex, cross-functional programs.

Stakeholder Management and Communication

• Stakeholder Alignment: Collaborate with senior leaders, and ITLT (IT Leadership Team) members, and business Ops leaders to articulate the value of architecture and align technology investment decisions with organizational priorities.
• Communication: Clearly articulate and present complex technical concepts, trade-offs, and architectural decisions to both technical and non-technical audiences.
• Mentorship: Mentor and coach other federated architects and technical staff on best practices, strategic thinking, and the application of architectural standards.

Experience You’ll Need:

• Experience: 15+ years in Information Technology, with at least 5 years in an Enterprise Architect or equivalent senior architectural role.
• Domain Expertise: Proven experience in designing and implementing architectures for B2B platforms, including APIs, integration patterns (e.g., EDI, message queuing, event-driven), Experienced in providing solution architecture to the GTM, G&A Finance, Legal, Customer Support business functions
• Cybersecurity Acumen: Deep understanding of core cybersecurity domains (e.g., threat modeling, network security, application security, cloud security, and data encryption).
• Technical Skills: Expertise with Integrations, Automations, GenAI, Cloud Native Architectures (e.g., AWS, Azure, GCP), microservices, Event Driven Architectures, containerization (Docker, Kubernetes), APIs, and DevOps/CI/CD pipelines.
• Frameworks: Strong knowledge of architecture frameworks such as TOGAF or the Zachman Framework.
• Certifications (Preferred): Relevant certifications such as CISSP, CISM, Certified Cloud Architect (e.g., AWS Certified Solutions Architect - Professional), or Open Group Certified Architect (TOGAF).

Operations Engineer (Internal + SaaS)

Clinical Architecture is seeking an Operations Engineer (Internal + SaaS) to join our team in the Indianapolis, IN area. This role is responsible for the implementation, operation, and ongoing support of internally facing systems and Clinical Architecture’s SaaS environments, which support both internal teams and client-delivered solutions.

This position focuses on ensuring Clinical Architecture’s SaaS and internal environments are reliable, secure, scalable, and aligned with product and engineering needs. The Operations Engineer will work closely with Engineering, DevOps, Security, and Client Support teams to enable successful client deployments while not directly managing client-hosted environments.

• This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
• Applicants must be authorized to work in the U.S. without sponsorship.
• Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities 

• Install, configure, maintain, and troubleshoot internally managed and SaaS-hosted Clinical Architecture environments.
• Support application deployments across on-premise, cloud, and hybrid infrastructure owned or managed by Clinical Architecture.
• Partner with Engineering and DevOps teams to support build, release, and deployment processes.
• Ensure internal and hosted environments meet availability, performance, and security requirements.
• Serve as a technical escalation point for internal teams related to environment or deployment issues.
• Maintain documentation for internal platforms, deployment patterns, and environment standards.
• Assist with environment readiness to support client implementations and upgrades.
• Participate in continuous improvement efforts related to automation, monitoring, and operational maturity.

Skills

• Strong analytical, troubleshooting, and problem-solving skills.
• Proficiency in relational databases; working knowledge of SQL required.
• Experience with Microsoft SQL Server preferred.
• Experience supporting web services and APIs.
• Basic programming experience in C#, Java, Python, or equivalent languages.
• Familiarity with Windows Server, IIS, and cloud infrastructure (AWS, Azure, or equivalent).
• Experience working with CI/CD pipelines, deployment automation, or environment provisioning preferred.
• Familiarity with healthcare interoperability standards (HL7, FHIR, CCDA) is a plus.
• Strong written and verbal communication skills.
• Ability to work independently while collaborating effectively across teams.
• Motivated to continuously learn and expand technical skill sets.

Qualifications

• High School diploma or GED required; College or University degree preferred.
• 5 years of experience in application implementation, internal platform support, SaaS operations, or equivalent technical roles.
• Experience supporting internally managed or hosted production environments required.
• Experience working with Engineering, DevOps, Infrastructure, or Product Support teams strongly preferred.

Overview:

We are looking for a Senior Platform Engineer who will work with senior management, Platform Engineering, QA and development teams to continuously improve the stability, reliability and efficiency of our global SaaS platform through automation solutions and platform tools. This individual will contribute to building the software, automation frameworks, and systems that make our production environment more resilient, enable self-service capabilities, and reduce operational toil through code.

What you will do:

• Design, develop, and maintain automation tools and platform capabilities using Go, Python, or similar. languages to help eliminate manual toil and build self-service components across infrastructure, observability, reliability, and security domains.
• Build and enhance internal tools, integrations, and workflows that improve operational efficiency and developer productivity within the SaaS platform.
• Develop and support automation frameworks for incident response, infrastructure testing, monitoring optimization, and compliance validation including CI/CD pipeline enhancements.
• Help develop observability and monitoring solutions including setting up alerts, contributing to noise reduction systems, automated SLO management, and cost optimization.
• Partner closely with SaaS Engineering to deploy application and infrastructure updates using automation tools.
• Available for on-call duties for incident response, blameless postmortems, and helping translate learnings into automated solutions.
• Contribute to build playbook documentation and procedures.

What we are looking for:

• 5-8 years of experience in software development, platform engineering, SRE, or DevOps with hands-on experience building and maintaining software in production environments.
• Strong programming skills in Go, Python, or similar languages with with experience developing internal tools, automation systems, or developer-facing utilities.
• Strong understanding of Linux fundamentals and ability to design code-based solutions.
• Familiarity with Kubernetes, container technologies, AWS/GCP/Azure, Infrastructure as Code tools (Terraform/CloudFormation/Ansible), Git, and basic CI/CD concepts.
• Understanding of APIs, microservices, and distributed systems concepts.
• Understanding of SRE principles, SaaS service management, and 24x7 production environment operations
• Experience contributing to automation projects, internal tools, or monitoring implementations (i.e. Datadog, Prometheus, Grafana, Backstage) is a plus.
• Experience with Kubernetes operators, controllers, or orchestration concepts is a plus.
• FedRAMP, SOC2, or compliance framework exposure is a plus.

#LI-KM1

Job Title: AI Applications Engineer II

Location: Bangalore/ Chennai (Hybrid)

About the Role

We’re looking for a passionate AI Applications Engineer II to join our growing Enterprise AI Team. In this role, you’ll help manage, support, and optimize our Google Gemini Enterprise agentic AI platform, ensuring it operates securely, efficiently, and at scale across the organization.

You’ll spend most of your time focused on Gemini Enterprise platform administration, governance, and support, along with some dedicated time to enhancing/building/doing POC work on agentic and automation projects that furthers performance, user experience, and integration with Five9 enterprise systems.

If you’re driven by innovation, precision, and the opportunity to shape how AI supports a global business, this is the role for you.

Key Responsibilities

• Administer, configure, and optimize Gemini Enterprise and related AI agentic functionality to ensure seamless performance and compliance within Five9 environments.
• Manage user provisioning, license assignments, access controls, and security policies, ensuring consistency with IT, Infosec and compliance governance standards.
• Oversee appropriate Google Cloud Platform (GCP) resources — including Project services, AI/ML engine, storage, and Gemini AI models — focusing on reliability, performance, and cost management.
• Support cloud run workflows, CI/CD automation pipelines, and containerized environments, leveraging tools such as Terraform, Docker, and Kubernetes.
• Partner with data engineers, DevOps teams, and business stakeholders to troubleshoot issues, implement updates, and ensure timely support for production workloads.
• Conduct prompt engineering and workflow optimization to improve agentic AI accuracy, responsiveness, and relevance.
• Maintain and update documentation, runbooks, and best practice guides for platform operations, deployment, and support.
• Deliver training and enablement sessions to end users and power users on Gemini Enterprise capabilities and AI use cases.
• Continuously evaluate emerging Google AI and Gemini agentic technologies, recommending improvements that enhance scalability and automation.

Key Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field (AI or data systems focus preferred).
• Minimum of 3 years of GCP experience supporting or developing AI/ML solutions on Google platform.
• Hands on experience with AI/ ML solutions/apps and operational best practices (ML Ops experience is advantageous).
• Proficiency with GCP services such as Compute Engine, IAM, Kubernetes, VPC, BQ, etc.
• Experience in automation and scripting using Python, Bash, and Infrastructure as Code (IaC) tools such as Terraform or Deployment Manager.
• Familiarity with Gemini Enterprise or similar enterprise AI frameworks, including prompt engineering, AI agent configuration, and data governance.
• Strong understanding of security, compliance, and auditing practices, including DLP, Access Transparency, and data residency standards.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong interpersonal and communication abilities, with the capacity to explain technical topics to non-technical audiences.
• A passion for innovation, continuous learning, and driving impactful AI adoption across the enterprise.

Why You’ll Love Working Here

• Be part of a forward-thinking Enterprise AI Team, driving next-generation innovation across the company.
• Work hands-on with cutting-edge technologies like Google Gemini Enterprise and other agentic AI tools that power real-world business applications.
• Collaborate with skilled engineers, data scientists, and business leaders on high-visibility projects that make a measurable impact.
• Enjoy a culture that values experimentation, continuous learning, and teamwork, with opportunities to grow your skills in cloud operations and AI engineering.
• Play a key role in transforming enterprise workflows through AI innovation, scalability, and operational excellence.

Job Title: AI Applications Engineer II

Location: Bangalore/ Chennai, India

About the Role

We’re looking for a passionate AI Applications Engineer II to join our growing Enterprise AI Team. In this role, you’ll help manage, support, and optimize our Google Gemini Enterprise agentic AI platform, ensuring it operates securely, efficiently, and at scale across the organization.

You’ll spend most of your time focused on Gemini Enterprise platform administration, governance, and support, along with some dedicated time to enhancing/building/doing POC work on agentic and automation projects that furthers performance, user experience, and integration with Five9 enterprise systems.

If you’re driven by innovation, precision, and the opportunity to shape how AI supports a global business, this is the role for you.

Key Responsibilities

• Administer, configure, and optimize Gemini Enterprise and related AI agentic functionality to ensure seamless performance and compliance within Five9 environments.
• Manage user provisioning, license assignments, access controls, and security policies, ensuring consistency with IT, Infosec and compliance governance standards.
• Oversee appropriate Google Cloud Platform (GCP) resources — including Project services, AI/ML engine, storage, and Gemini AI models — focusing on reliability, performance, and cost management.
• Support cloud run workflows, CI/CD automation pipelines, and containerized environments, leveraging tools such as Terraform, Docker, and Kubernetes.
• Partner with data engineers, DevOps teams, and business stakeholders to troubleshoot issues, implement updates, and ensure timely support for production workloads.
• Conduct prompt engineering and workflow optimization to improve agentic AI accuracy, responsiveness, and relevance.
• Maintain and update documentation, runbooks, and best practice guides for platform operations, deployment, and support.
• Deliver training and enablement sessions to end users and power users on Gemini Enterprise capabilities and AI use cases.
• Continuously evaluate emerging Google AI and Gemini agentic technologies, recommending improvements that enhance scalability and automation.

Key Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field (AI or data systems focus preferred).
• Minimum of 3 years of GCP experience supporting or developing AI/ML solutions on Google platform.
• Hands on experience with AI/ ML solutions/apps and operational best practices (ML Ops experience is advantageous).
• Proficiency with GCP services such as Compute Engine, IAM, Kubernetes, VPC, BQ, etc.
• Experience in automation and scripting using Python, Bash, and Infrastructure as Code (IaC) tools such as Terraform or Deployment Manager.
• Familiarity with Gemini Enterprise or similar enterprise AI frameworks, including prompt engineering, AI agent configuration, and data governance.
• Strong understanding of security, compliance, and auditing practices, including DLP, Access Transparency, and data residency standards.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong interpersonal and communication abilities, with the capacity to explain technical topics to non-technical audiences.
• A passion for innovation, continuous learning, and driving impactful AI adoption across the enterprise.

Why You’ll Love Working Here

• Be part of a forward-thinking Enterprise AI Team, driving next-generation innovation across the company.
• Work hands-on with cutting-edge technologies like Google Gemini Enterprise and other agentic AI tools that power real-world business applications.
• Collaborate with skilled engineers, data scientists, and business leaders on high-visibility projects that make a measurable impact.
• Enjoy a culture that values experimentation, continuous learning, and teamwork, with opportunities to grow your skills in cloud operations and AI engineering.
• Play a key role in transforming enterprise workflows through AI innovation, scalability, and operational excellence.

Position Summary:

The candidate will be responsible for the configuration and delivery of client-facing applications.  The candidate may assist with support for the development of process enhancements under the guidance of the Sr. Software Engineer and the Manager, Technical Operations. Responsibilities will also include day-to-day maintenance of the health care application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation, root cause analysis, manage communication and client relationship management in partnership with Infrastructure Service Support team members. 

Essential functions of the job include but are not limited to:

• Configure client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
• Update client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
• Represents the Application Operations / Development team on all active projects.
• Participates in the daily application operations / development stand-up meetings.
• Follows established procedures for change management across applications where changes are necessary.
• Documents and maintains the application operations / development standard operating procedures.
• Creates WIKI articles for common processes that are repeated and can be shared with others.
• Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.
• Setup environments for all new implementations.
• Configure Single Sign On integrations for client builds.
• Support the development of product unit tests that will be used for future application regression testing.
• Measures application development key performance indicators, for example: bug density, sprint analysis, test coverage, etc.

Future functions of the job include but are not limited to:

• Work with the Product Team to implement new application enhancements and features.
• Ensures all application changes are made in accordance with life-cycle methodology and risk guidelines.
• Interact with end users, internal users, development vendors, data analysts, and other engagement team members.

Minimum Required:

• Bachelors in technology/Engineering (Computer Science or equivalent)
• 2-4 years of experience in related field and working as an application engineer/developer/support (level 1/2)
• Strong grasp on GIT fundamentals and experience with day-to-day usage
• Hands on knowledge of the following tools and technologies: SQL Server, Windows, HTML, CSS, JavaScript, jQuery
• Experience with an Agile Development Lifecycle
• Experience in web application configuration and templating.
• Operational knowledge of Team Foundation Server, or AzureDevOps and Octopus
• Knowledge of continuous integration and deployment methodologies
• Experience with Veeva or Salesforce is a plus

Other Required:

• Working knowledge of US Healthcare / Market Access would be an advantage.
• Azure hosting components
• May require travel domestically and/or internationally including overnight stays up to 5%”

Preferred:

• Experience with Azure DevOps or other CI/CD pipeline tool
• Knowledge of React, Angular, .NetCore
• Working knowledge of one or more EHR software systems such as, Epic and Cerner
• Healthcare standards ex: HL7, SMART on FHIR
• Enterprise application design scalable design
• Experience with Workflow engines
• Experience with Message Queue platforms
• Experience in web application development

Skills:

• Communication Skills - Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner
• Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills
• Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects
• Must be able to understand the dynamics of how a team interconnects and relies upon every member.
• Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project
• Solutions oriented: must be able to display resourcefulness and confidence under pressure
• Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle

Position Summary:

The candidate will be responsible for the configuration and delivery of client-facing applications.  The candidate may assist with support for the development of process enhancements under the guidance of the Sr. Software Engineer and the Manager, Technical Operations. Responsibilities will also include day-to-day maintenance of the health care application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation, root cause analysis, manage communication and client relationship management in partnership with Infrastructure Service Support team members. 

Essential functions of the job include but are not limited to:

• Configure client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
• Update client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
• Represents the Application Operations / Development team on all active projects.
• Participates in the daily application operations / development stand-up meetings.
• Follows established procedures for change management across applications where changes are necessary.
• Documents and maintains the application operations / development standard operating procedures.
• Creates WIKI articles for common processes that are repeated and can be shared with others.
• Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.
• Setup environments for all new implementations.
• Configure Single Sign On integrations for client builds.
• Support the development of product unit tests that will be used for future application regression testing.
• Measures application development key performance indicators, for example: bug density, sprint analysis, test coverage, etc.

Future functions of the job include but are not limited to:

• Work with the Product Team to implement new application enhancements and features.
• Ensures all application changes are made in accordance with life-cycle methodology and risk guidelines.
• Interact with end users, internal users, development vendors, data analysts, and other engagement team members.

Minimum Required:

• Bachelors in technology/Engineering (Computer Science or equivalent)
• 1-3 years of experience in related field and working as an application engineer/developer/support (level 1/2)
• Strong grasp on GIT fundamentals and experience with day-to-day usage
• Hands on knowledge of the following tools and technologies: SQL Server, Windows, HTML, CSS, JavaScript, jQuery
• Experience with an Agile Development Lifecycle
• Experience in web application configuration and templating.
• Operational knowledge of Team Foundation Server, or AzureDevOps and Octopus
• Knowledge of continuous integration and deployment methodologies
• Experience with Veeva or Salesforce is a plus

Other Required:

• Working knowledge of US Healthcare / Market Access would be an advantage.
• Azure hosting components
• May require travel domestically and/or internationally including overnight stays up to 5%”

Preferred:

• Experience with Azure DevOps or other CI/CD pipeline tool
• Knowledge of React, Angular, .NetCore
• Working knowledge of one or more EHR software systems such as, Epic and Cerner
• Healthcare standards ex: HL7, SMART on FHIR
• Enterprise application design scalable design
• Experience with Workflow engines
• Experience with Message Queue platforms
• Experience in web application development

Skills:

• Communication Skills - Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner
• Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills
• Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects
• Must be able to understand the dynamics of how a team interconnects and relies upon every member.
• Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project
• Solutions oriented: must be able to display resourcefulness and confidence under pressure
• Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle

Position Summary:

The candidate will be responsible for the configuration and delivery of client-facing applications.  The candidate may assist with support for the development of process enhancements under the guidance of the Sr. Software Engineer and the Manager, Technical Operations. Responsibilities will also include day-to-day maintenance of the health care application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation, root cause analysis, manage communication and client relationship management in partnership with Infrastructure Service Support team members. 

Essential functions of the job include but are not limited to:

• Configure client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
• Update client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
• Represents the Application Operations / Development team on all active projects.
• Participates in the daily application operations / development stand-up meetings.
• Follows established procedures for change management across applications where changes are necessary.
• Documents and maintains the application operations / development standard operating procedures.
• Creates WIKI articles for common processes that are repeated and can be shared with others.
• Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.
• Setup environments for all new implementations.
• Configure Single Sign On integrations for client builds.
• Support the development of product unit tests that will be used for future application regression testing.
• Measures application development key performance indicators, for example: bug density, sprint analysis, test coverage, etc.

Future functions of the job include but are not limited to:

• Work with the Product Team to implement new application enhancements and features.
• Ensures all application changes are made in accordance with life-cycle methodology and risk guidelines.
• Interact with end users, internal users, development vendors, data analysts, and other engagement team members.

Minimum Required:

• Bachelors in technology/Engineering (Computer Science or equivalent)
• 2-4 years of experience in related field and working as an application engineer/developer/support (level 1/2)
• Strong grasp on GIT fundamentals and experience with day-to-day usage
• Hands on knowledge of the following tools and technologies: SQL Server, Windows, HTML, CSS, JavaScript, jQuery
• Experience with an Agile Development Lifecycle
• Experience in web application configuration and templating.
• Operational knowledge of Team Foundation Server, or AzureDevOps and Octopus
• Knowledge of continuous integration and deployment methodologies
• Experience with Veeva or Salesforce is a plus

Other Required:

• Working knowledge of US Healthcare / Market Access would be an advantage.
• Azure hosting components
• May require travel domestically and/or internationally including overnight stays up to 5%”

Preferred:

• Experience with Azure DevOps or other CI/CD pipeline tool
• Knowledge of React, Angular, .NetCore
• Working knowledge of one or more EHR software systems such as, Epic and Cerner
• Healthcare standards ex: HL7, SMART on FHIR
• Enterprise application design scalable design
• Experience with Workflow engines
• Experience with Message Queue platforms
• Experience in web application development

Skills:

• Communication Skills - Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner
• Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills
• Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects
• Must be able to understand the dynamics of how a team interconnects and relies upon every member.
• Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project
• Solutions oriented: must be able to display resourcefulness and confidence under pressure
• Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle

Position Summary:

The candidate will be responsible for the configuration and delivery of client-facing applications.  The candidate may assist with support for the development of process enhancements under the guidance of the Sr. Software Engineer and the Manager, Technical Operations. Responsibilities will also include day-to-day maintenance of the health care application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation, root cause analysis, manage communication and client relationship management in partnership with Infrastructure Service Support team members. 

Essential functions of the job include but are not limited to:

• Configure client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
• Update client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
• Represents the Application Operations / Development team on all active projects.
• Participates in the daily application operations / development stand-up meetings.
• Follows established procedures for change management across applications where changes are necessary.
• Documents and maintains the application operations / development standard operating procedures.
• Creates WIKI articles for common processes that are repeated and can be shared with others.
• Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.
• Setup environments for all new implementations.
• Configure Single Sign On integrations for client builds.
• Support the development of product unit tests that will be used for future application regression testing.
• Measures application development key performance indicators, for example: bug density, sprint analysis, test coverage, etc.

Future functions of the job include but are not limited to:

• Work with the Product Team to implement new application enhancements and features.
• Ensures all application changes are made in accordance with life-cycle methodology and risk guidelines.
• Interact with end users, internal users, development vendors, data analysts, and other engagement team members.

Minimum Required:

• Bachelors in technology/Engineering (Computer Science or equivalent)
• 1-3 years of experience in related field and working as an application engineer/developer/support (level 1/2)
• Strong grasp on GIT fundamentals and experience with day-to-day usage
• Hands on knowledge of the following tools and technologies: SQL Server, Windows, HTML, CSS, JavaScript, jQuery
• Experience with an Agile Development Lifecycle
• Experience in web application configuration and templating.
• Operational knowledge of Team Foundation Server, or AzureDevOps and Octopus
• Knowledge of continuous integration and deployment methodologies
• Experience with Veeva or Salesforce is a plus

Other Required:

• Working knowledge of US Healthcare / Market Access would be an advantage.
• Azure hosting components
• May require travel domestically and/or internationally including overnight stays up to 5%”

Preferred:

• Experience with Azure DevOps or other CI/CD pipeline tool
• Knowledge of React, Angular, .NetCore
• Working knowledge of one or more EHR software systems such as, Epic and Cerner
• Healthcare standards ex: HL7, SMART on FHIR
• Enterprise application design scalable design
• Experience with Workflow engines
• Experience with Message Queue platforms
• Experience in web application development

Skills:

• Communication Skills - Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner
• Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills
• Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects
• Must be able to understand the dynamics of how a team interconnects and relies upon every member.
• Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project
• Solutions oriented: must be able to display resourcefulness and confidence under pressure
• Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle

Position Summary: 

Precision AQ’s Product Solutions team is expanding in India.  Our focus is building and delivering products and productized services spanning oncology access, social/digital listening, and clinical trial document analysis.  Working with an established India based engineering/research team and global product managers/product owners, the Product Owner will leverage their experience to bring new capabilities and products to market.   This is a hybrid role having both project management/business analysis (established products) and product management (AI-powered offering) responsibilities.  The Product Owner is a critical role to ensure workload balance across the engineering team while effectively managing timelines.

The Product Owner’s primary responsibility is ownership of the project backlogs in Azure DevOps (ADO).  Ownership includes leading feature/user story grooming, sprint planning, and testing coordination.  They will identify risks to project development and escalate to stakeholders when appropriate.  The ideal candidate is experienced leveraging standard frameworks (Scrum) and modifying to fit the culture of the team and the organization.  

The Product Owner will also serve as the product owner for a new, AI-Powered offering.  This offering combines subject matter experts with AI/ML, Quality and infrastructure engineering to deliver a productized service.  In their role as product owner, they will translate requirements from the subject matter expert and combine with strategy driven by the product manager to build a product backlog.

The successful candidate thrives in fast paced environments and is comfortable speaking up as a trusted partner for the other product owners and product manager.  Strong attention to detail, the ability to find solutions to complex resource constraint challenges, and a positive attitude are critical skills for the Product Owner.

Essential functions of the job include but are not limited to: (This is NOT meant to be an exhaustive task list)

1. Project Management & Workflow Management

• Manage product and project backlogs for multiple SaaS/internal products including Epics, Feature, User Stories, Bugs, and tasks
• Ensure consistent intake, triage, tagging, prioritization, and assignment of all product and engineering work items.
• Partner with Product, Engineering, and Research to ensure stories are clear, testable, and aligned to product goals.
• Track sprint progress, dependencies, blockers, and delivery milestones; escalate risks proactively.
• Build dashboards and reporting views for leadership on throughput, velocity, backlog health, and cycle time.

1. Product & Requirements Support

• Collaborate with Product Manager and Product Owners to translate business needs into structured, well defined features, user stories with acceptance criteria.
• Support grooming, sprint planning, and cross functional alignment on requirements.
• Ensure documentation across products remains organized, version controlled, and easily accessible.
• Maintain crosswalks between project management items and client commitments, internal deliverables, and operational processes.

1. Analytics & Data Operations Coordination

• Coordinate product operations tasks (e.g., dataset refreshes, quality checks, dashboard updates).
• Partner with data engineering and QA to ensure data pipelines are represented correctly within project workflows.
• Track testing cycles, defects, validations, and signoffs for new data processes and product features.

1. Process Improvement & Standardization

• Identify bottlenecks in product and data workflows; propose and implement scalable solutions.
• Improve consistency in story writing, sprint hygiene, testing documentation, and release processes.
• Help drive automation and efficiency initiatives across OG and KDS workflows (aligned with PS strategic themes)

Qualifications:

BA Degree in Computer Science, Software Engineering, Operations Engineering, Business Management or other related field

Minimum Required:

• Minimum 5 years’ experience in SAFe/Agile organization in the role of Sr Business Analyst, Product Owner, Project Manager, or related role
• Handson experience with Azure DevOps (mandatory).
• Knowledgeable in software development and other relevant web technologies
• Ability to write clear user stories, requirements, and acceptance criteria.
• Strong organizational and communication skills.
• Experience collaborating with Engineering, Data, and Product teams.
• Comfort working with analytics and datadriven workflows.

Preferred:

• Experience in healthcare analytics, oncology, market access, or life sciences data.
• Experience managing development of AI-enabled solutions
• Experience with product management software systems
• Experience with Scaled Agile Framework for Product Management
• Product Owner Certifications, such as:
• Certified Scrum Product Owner (CSPO) or willingness to certify
• Professional Scrum Product Owner (PSPO)
• SAFe Product Owner
• PMI Agile Certified Practitioner (PMI-ACP)
• EXIN Agile Scrum Product Owner
• Understanding of design quality standards
• Experience managing sprint ceremonies or operational delivery cadences.
• Ability to understand complex datasets and translate them into structured work items.

Competencies:

• Communication Skills: Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner.
• Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific.
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills.
• Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects. Must be able to understand the dynamics of how a team interconnects and relies upon every member.
• Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project.
• Solutions oriented: must be able to display resourcefulness and confidence under pressure
• Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle.

Position Summary: 

Precision AQ’s Product Solutions team is expanding in India.  Our focus is building and delivering products and productized services spanning oncology access, social/digital listening, and clinical trial document analysis.  Working with an established India based engineering/research team and global product managers/product owners, the Product Owner will leverage their experience to bring new capabilities and products to market.   This is a hybrid role having both project management/business analysis (established products) and product management (AI-powered offering) responsibilities.  The Product Owner is a critical role to ensure workload balance across the engineering team while effectively managing timelines.

The Product Owner’s primary responsibility is ownership of the project backlogs in Azure DevOps (ADO).  Ownership includes leading feature/user story grooming, sprint planning, and testing coordination.  They will identify risks to project development and escalate to stakeholders when appropriate.  The ideal candidate is experienced leveraging standard frameworks (Scrum) and modifying to fit the culture of the team and the organization.  

The Product Owner will also serve as the product owner for a new, AI-Powered offering.  This offering combines subject matter experts with AI/ML, Quality and infrastructure engineering to deliver a productized service.  In their role as product owner, they will translate requirements from the subject matter expert and combine with strategy driven by the product manager to build a product backlog.

The successful candidate thrives in fast paced environments and is comfortable speaking up as a trusted partner for the other product owners and product manager.  Strong attention to detail, the ability to find solutions to complex resource constraint challenges, and a positive attitude are critical skills for the Product Owner.

Essential functions of the job include but are not limited to: (This is NOT meant to be an exhaustive task list)

1. Project Management & Workflow Management

• Manage product and project backlogs for multiple SaaS/internal products including Epics, Feature, User Stories, Bugs, and tasks
• Ensure consistent intake, triage, tagging, prioritization, and assignment of all product and engineering work items.
• Partner with Product, Engineering, and Research to ensure stories are clear, testable, and aligned to product goals.
• Track sprint progress, dependencies, blockers, and delivery milestones; escalate risks proactively.
• Build dashboards and reporting views for leadership on throughput, velocity, backlog health, and cycle time.

1. Product & Requirements Support

• Collaborate with Product Manager and Product Owners to translate business needs into structured, well defined features, user stories with acceptance criteria.
• Support grooming, sprint planning, and cross functional alignment on requirements.
• Ensure documentation across products remains organized, version controlled, and easily accessible.
• Maintain crosswalks between project management items and client commitments, internal deliverables, and operational processes.

1. Analytics & Data Operations Coordination

• Coordinate product operations tasks (e.g., dataset refreshes, quality checks, dashboard updates).
• Partner with data engineering and QA to ensure data pipelines are represented correctly within project workflows.
• Track testing cycles, defects, validations, and signoffs for new data processes and product features.

1. Process Improvement & Standardization

• Identify bottlenecks in product and data workflows; propose and implement scalable solutions.
• Improve consistency in story writing, sprint hygiene, testing documentation, and release processes.
• Help drive automation and efficiency initiatives across OG and KDS workflows (aligned with PS strategic themes)

Qualifications:

BA Degree in Computer Science, Software Engineering, Operations Engineering, Business Management or other related field

Minimum Required:

• Minimum 5 years’ experience in SAFe/Agile organization in the role of Sr Business Analyst, Product Owner, Project Manager, or related role
• Handson experience with Azure DevOps (mandatory).
• Knowledgeable in software development and other relevant web technologies
• Ability to write clear user stories, requirements, and acceptance criteria.
• Strong organizational and communication skills.
• Experience collaborating with Engineering, Data, and Product teams.
• Comfort working with analytics and datadriven workflows.

Preferred:

• Experience in healthcare analytics, oncology, market access, or life sciences data.
• Experience managing development of AI-enabled solutions
• Experience with product management software systems
• Experience with Scaled Agile Framework for Product Management
• Product Owner Certifications, such as:
• Certified Scrum Product Owner (CSPO) or willingness to certify
• Professional Scrum Product Owner (PSPO)
• SAFe Product Owner
• PMI Agile Certified Practitioner (PMI-ACP)
• EXIN Agile Scrum Product Owner
• Understanding of design quality standards
• Experience managing sprint ceremonies or operational delivery cadences.
• Ability to understand complex datasets and translate them into structured work items.

Competencies:

• Communication Skills: Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner.
• Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific.
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills.
• Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects. Must be able to understand the dynamics of how a team interconnects and relies upon every member.
• Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project.
• Solutions oriented: must be able to display resourcefulness and confidence under pressure
• Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle.

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.

Our tech stack includes GCP, Kubernetes, Golang, Python, React, C++, TypeScript, JavaScript, Swift, Kotlin, gRPC, and GraphQL.

What will you do everyday?

You’ll create engaging product experiences on iOS/Android and services that delight and empower doctors with experiences that they could never imagine with their health IT systems.  You have an equal grasp of iOS and Android native development expertise in Swift/Objective-C/Kotlin/Java. You will work with the product, design and operations team to build the best product and support it. You will be DevOps friendly and you will write, test and deploy your own code.  While you know how to work hard, you also know how to have fun at work, make friends with your colleagues and contribute to our diverse and inclusive culture.  You will also contribute to making doctors’ lives better by reducing the administrative burden they face every day. You will be hungry to contribute and make a difference in the product quality.

Ok, you're sold, but what are we looking for in the perfect candidate?

• Expertise: you know how to code.  You understand our tech stack and can be productive with it. In other words, you’ve done this before.
• Action oriented: You love to build.  You know that perfect is the enemy of the good – you like to ship fast and quickly iterate.
• Creativity: You enjoy listening to user feedback and then building product in novel ways. You’re resourceful and enjoy finding alternate paths to success.
• Problem solving: you use data to help point you in the correct direction.  You optimize relentlessly.  You think business and engineering problems are like puzzles and you stick with them until they are solved.
• Humility: You’re humble and love working in a team without ego to deliver products
• Adaptability:  You thrive in a fast-moving organization that uses light-weight process and cutting-edge technology to have a huge impact.
• Confidence: You trust your abilities and you’re ready to push yourself to the next level.

Qualifications*

• 5 to 8 years of work experience
• Proficiency using Android SDK 
• Kotlin experience is a must. Swift is a plus.
• Experience with Android frameworks such as Jetpack compose
• Must have experience with testing tools like JUnit etc.
• Familiarity with RESTful APIs and third-party libraries (e.g., Retrofit, OkHttp, etc.).
• Experience building and shipping apps to Google Play store
• Must have at least 1+ apps on listed in Play store
• Experience in working with large scale distributed applications
• DevOps experience is a plus as well
• Any formal degree is preferred, but not necessary
• Strong grasp of CS fundamentals including algorithms, data structures and design is preferred
• Bachelors/Masters degree from a Tier 1 college or university

* We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.

Key Responsibilities:

• Develop and implement governance strategies, policies, frameworks, and procedures in a multi-cloud environment (GCP, AWS, Azure) to standardize business operations and ensure compliance with regulatory requirements and regulations (SOC 2, HIPAA, GDPR, FedRAMP)

• Work with security teams to effectively enforce Identity and Access Management (IAM) policies and network security best practices across the organization

• Develop and maintain dashboards that would track cloud governance metrics such as security posture, timely key rotation, and compliance

• Collaborate with diverse stakeholders to identify service level objectives (SLOs), key performance indicators (KPIs), and metrics for measuring operational efficiency and compliance

• Work closely with IT, Finance, Security, DevOps, Cloud Architects, and Product Engineering development teams to maintain consistent governance controls across all environments

* This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States.

Requirements:

• 3+ years of working in cloud environment (experience with GCP is highly preferred)

• 3+ years of working with modern public cloud services such as EC2, VPC, S3/GCS, IAM, and AWS/GCP CLI

• Hands-on experience with cloud security controls, identity and access management (IAM), network security, encryption, and data protection tools such as GCP Organization Policy, AWS Config, or Azure Policy

• Proficiency in CI/CD programming, scripting (e.g., Python, PowerShell) and automation tools (e.g., Ansible) for cloud governance and infrastructure management

• Knowledge of automation principles and Infrastructure-as-Code (IaC) tools such as Terraform, AWS CloudFormation, or Azure Resource Manager (ARM)

• Experience establishing and maintaining strong working relationships with a wide variety of business groups (Development, Product, Network Engineering, Voice Engineer, Security, etc.) and being able to translate technical information into business-friendly language

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or other relevant technical field

• Knowledge of Kubernetes best practices

• Experience with Microsoft Active Directory Federation Services (ADFS)

• Experience with Okta integration

• Result orientated, self-starter

• AWS certified

• GCP certified

Position Description: 

Precision for Medicine develops assays and runs global logistics by using biomarkers to stratify patients, incomparably improving R&D efficiency and success for our clients. We lead every aspect of clinical trials from sites to biomarkers to diagnostics, all under a single roof. We dramatically accelerate our clients' pathway from proof of concept to drug approval.         

Qualifications:

• Education: Bachelor’s degree or equivalent desired.  Degree in computer science or related fields preferred.

Work Experience:

• 6+ years of experience in solutioning and delivering software products/solutions including experience in planning and execution. 
• 3+ years of experience in leading the development and implementation of business initiatives and products/projects.
• Proven experience building and delivering high scale, secure platforms (custom developed and off the shelf)
• Experience with cloud-hosted technologies and cloud services (Azure, AWS S3 bucket, Google, Log management of the application like ELK)
• Experience working with a team following Agile software development lifecycle practices
• Experience with debugging tools like developer tools, SQL profiler etc.,
• Experience working with various tools, open-source technologies, and cloud services
• Experience of the following tools and technologies: Angular, DevExpress, SQL Server, ASP.Net C#, Windows, DACPAC, HTML, CSS, JavaScript, jQuery, SSIS and .net core api,
• Experience with Web-Based Development Frameworks such as ASP.NET, WebForms, MVC, Angular, React, Node.js
• Experience working with BitBucket, GitLab, Azure DevOps, Jira, or similar systems for software development
• Lifecycle management, source control, branching, and/or CI/CD pipelines
• Expert with database concepts, data modeling, and data management and optimizing the SQL queries and stored procedures

Skills:

• Ability to drive, contribute, and support the execution of department vision.
• Evangelist for innovation and continuous improvement. Must be able to influence technical and non-technical executives and senior leaders.
• Ability to solve highly complex product issues through technical insight and collaboration with companywide and/or industry peers.
• Deep understanding of business strategy and ability to translate strategy into system and technology solutions.
• Excellent organizational, interpersonal, communication, and presentation skills, must be detail-oriented.
• Ability to create and foster relationships within a team-oriented, collaborative environment leveraging excellent communication skills.
• Ability to quickly learn and adapt to new business processes and technologies
• In-depth knowledge and hands-on experience with all phases of an SDLC.
• Excellent application documentation skills and ability to create architecture diagrams and roadmaps
• Solid understanding of Agile software development principles.

Position Description: 

Precision for Medicine develops assays and runs global logistics by using biomarkers to stratify patients, incomparably improving R&D efficiency and success for our clients. We lead every aspect of clinical trials from sites to biomarkers to diagnostics, all under a single roof. We dramatically accelerate our clients' pathway from proof of concept to drug approval.         

Qualifications:

• Education: Bachelor’s degree or equivalent desired.  Degree in computer science or related fields preferred.

Work Experience:

• 6+ years of experience in solutioning and delivering software products/solutions including experience in planning and execution. 
• 3+ years of experience in leading the development and implementation of business initiatives and products/projects.
• Proven experience building and delivering high scale, secure platforms (custom developed and off the shelf)
• Experience with cloud-hosted technologies and cloud services (Azure, AWS S3 bucket, Google, Log management of the application like ELK)
• Experience working with a team following Agile software development lifecycle practices
• Experience with debugging tools like developer tools, SQL profiler etc.,
• Experience working with various tools, open-source technologies, and cloud services
• Experience of the following tools and technologies: Angular, DevExpress, SQL Server, ASP.Net C#, Windows, DACPAC, HTML, CSS, JavaScript, jQuery, SSIS and .net core api,
• Experience with Web-Based Development Frameworks such as ASP.NET, WebForms, MVC, Angular, React, Node.js
• Experience working with BitBucket, GitLab, Azure DevOps, Jira, or similar systems for software development
• Lifecycle management, source control, branching, and/or CI/CD pipelines
• Expert with database concepts, data modeling, and data management and optimizing the SQL queries and stored procedures

Skills:

• Ability to drive, contribute, and support the execution of department vision.
• Evangelist for innovation and continuous improvement. Must be able to influence technical and non-technical executives and senior leaders.
• Ability to solve highly complex product issues through technical insight and collaboration with companywide and/or industry peers.
• Deep understanding of business strategy and ability to translate strategy into system and technology solutions.
• Excellent organizational, interpersonal, communication, and presentation skills, must be detail-oriented.
• Ability to create and foster relationships within a team-oriented, collaborative environment leveraging excellent communication skills.
• Ability to quickly learn and adapt to new business processes and technologies
• In-depth knowledge and hands-on experience with all phases of an SDLC.
• Excellent application documentation skills and ability to create architecture diagrams and roadmaps
• Solid understanding of Agile software development principles.

We’re seeking a Senior Application Security Engineer to help strengthen Zeta’s application and platform security posture. You’ll play a critical role in embedding security throughout the software development lifecycle, ensuring our systems, applications, and AI-driven platforms are built securely from the ground up.

Zeta operates at massive scale, powering billions of consumer profiles and petabytes of data across real-time, AI-powered marketing platforms. In this role, you’ll collaborate with engineering and product teams to identify risks, implement secure design principles, and build automated controls that enable secure innovation.

This position offers significant technical scope, cross-functional visibility, and opportunities to contribute directly to the company’s overall security maturity.

Key Responsibilities:

Threat Modeling & Security Validation

• Conduct threat modeling and security reviews for distributed cloud-native systems.
• Perform security code reviews, static/dynamic analysis (SAST/DAST), and dependency scanning.
• Participate in incident response exercises and red/blue team simulations.
• Assess third-party libraries, APIs, and vendor integrations for security compliance.

Embedding Security into the SDLC

• Partner with developers and QA engineers to embed security testing into CI/CD pipelines.
• Review architecture and design documents to identify and mitigate risks early.
• Contribute to security automation initiatives and tooling to improve developer velocity.
• Support security checkpoints in release and deployment processes.

Emerging Threat Monitoring & Proactive Defense

• Stay current on evolving security risks, frameworks, and attack vectors, including AI/ML-specific threats (e.g., prompt injection, model poisoning).
• Assist in designing and deploying proactive defense mechanisms across applications and data platforms.
• Support investigations and post-incident reviews to strengthen detection and prevention capabilities.

Security Awareness & Policy Implementation

• Advocate secure coding and best practices through code reviews, workshops, and documentation.
• Contribute to internal security standards and playbooks.
• Collaborate closely with Engineering, DevOps, and Product teams to foster a security-first culture.

What You Need to Succeed

• Bachelor’s degree in computer science, Cybersecurity, or related field, or equivalent experience.
• 2 - 4 years of experience in Application Security, DevSecOps, or Secure Software Development.
• Strong understanding of OWASP Top 10, SANS CWE Top 25, and general application threat modeling.
• Experience with frameworks and architectures such as React, Node.js, Django, or FastAPI.
• Knowledge of securing APIs, microservices, and authentication mechanisms (OAuth2, OIDC, JWT).
• Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes).
• Working knowledge of security testing tools (e.g., Semgrep, SonarQube, Burp Suite, Zap, Trivy).
• Solid collaboration and communication skills with cross-functional teams.

Nice to Have

• Familiarity with AI/ML security concepts such as data poisoning, adversarial testing, and model integrity.
• Experience with automation frameworks and scripting for security testing.
• Relevant certifications (e.g., OSCP, GWAPT, CSSLP, or ML/AI-specific security certifications)

WHO WE ARE

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

This is a work-from-office / In-Office role based in our Hyderabad, India location.

We are looking for a Senior Software Engineer to join our team and work on the development of our SaaS product. In this role, you will lead the development of new features, improve system architecture, and ensure the scalability and reliability of our cloud-based software. You will collaborate with cross-functional teams to deliver high-quality software and contribute to the continuous improvement of the product.

Key Responsibilities:

• Architect and Design Software Solutions: Contribute towards design and architecture of new features for our SaaS product. Ensure that solutions are scalable, maintainable, and meet customer needs.
• Develop & Implement Features: Build and maintain robust and high-performing software solutions for our SaaS platform, writing clean, efficient, and testable code.
• Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other engineers to define and implement product features, ensuring that business requirements and customer needs are met.
• Optimize and Scale: Continuously improve application performance and scalability, focusing on optimizing cloud-based resources and database performance.
• Maintain Code Quality: Write unit and integration tests, conduct code reviews, and ensure adherence to coding standards. Participate in code reviews and provide feedback on engineering best practices.
• Mentorship: Provide technical leadership and mentorship to junior engineers, helping them grow their skills and achieve their career goals.
• Troubleshoot and Debug: Investigate and resolve software issues, working with the support team to fix bugs and improve the overall user experience.
• Security & Compliance: Ensure the SaaS product complies with security best practices and regulatory standards. Implement security features to protect user data and sensitive information.
• Continuous Improvement: Stay up to date with the latest technologies and industry trends, and incorporate modern practices into the development process. Participate in the iterative process of refining and evolving the product.
• Documentation: Produce clear technical documentation to support the development, deployment, and maintenance of software systems.

Required Skills and Qualifications:

• Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience.
• Proven Experience: At least 8+ years of professional experience in software development, with significant experience working on SaaS products or cloud-based platforms.
• Programming Languages: Strong proficiency in languages commonly used for SaaS development (e.g., Golang, JavaScript, TypeScript, Python, Scala, Java).
• Cloud Platforms: Experience working with cloud platforms such as AWS, or Google Cloud, and an understanding of cloud architecture, microservices, and containerization..
• Database Management: Strong knowledge of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB) and experience with database optimization.
• DevOps and CI/CD: Hands-on experience with CI/CD pipelines, containerization (Docker), and orchestration tools (e.g., Kubernetes).
• Agile Methodologies: Familiarity with Agile development processes and tools (e.g., Jira, GitHub).
• Version Control: Proficiency with version control tools like Git.
• Problem Solving: Excellent analytical and problem-solving skills, with a focus on delivering high-quality solutions.
• Communication: Strong written and verbal communication skills. Ability to communicate complex technical concepts to non-technical stakeholders.

Preferred Skills:

• SaaS Experience: Experience building, maintaining, and scaling SaaS applications, particularly in high-availability and high-traffic environments.
• Microservices Architecture: Familiarity with microservices architecture and cloud-native application patterns.
• Test Automation: Experience with test automation frameworks and practices.
• Security: Understanding of web application security, data encryption, and secure coding practices.
• Leadership: Previous experience mentoring or leading engineering teams.

See yourself at Twilio

Join the team as Twilio’s next Engineer, Identity & Access.

About the job

Twilio is growing rapidly and seeking an Identity & Access Engineer to integrate, build and automate systems. This technical role is critical for securing access across the entire enterprise. You will be instrumental in integrating, automating, and securing the identity lifecycle for all employees and systems. You will champion an "Everything-as-Code" approach, translating security principles like Least Privilege Access (LPA) and Zero Trust into scalable, automated, and auditable engineering solutions that eliminate manual provisioning and reduce security risk. Your primary mission is to proactively mitigate identity-related security risks and ensure stringent access governance across all Twilio resources and environments.

Responsibilities

In this role, you’ll:

• Implement IAM Architecture: Integrate and deploy enterprise-level IAM solutions, APIs, and integrations focused on core security principles, including Least Privilege Access (LPA) and Zero Trust.
• Environments: Work across a diverse technical landscape, rapidly deconstruct new environments whether you’re writing logic in a script or a visual canvas. Bridge the gap between custom code and no code platforms.
• Prioritize and champion an "Everything-as-Code" mentality for IAM and access management processes, eliminate manual tasks related to access provisioning and deprovisioning by turning it into an automation. 
• Privileged Access Management (PAM): Actively contribute to developing and maintaining the strategy for managing and securing Privileged Accounts (User and Service Accounts), reducing attack surface area, and enhancing monitoring capabilities.
• Compliance & Audit: Lead participation in security audits, risk assessments, and mitigation activities, ensuring all IAM controls meet stringent regulatory and internal compliance standards
• Innovation & Modernization: Dive into new security technologies frequently, championing the implementation of bleeding-edge authentication standards and advanced access control models
• System Integration & Development: Integrate identity platforms with core enterprise applications (e.g., ServiceNow, JIRA) using REST APIs and common identity protocols. Contribute to internal frontend libraries and frameworks to build self-service access interfaces.
• Operational Support: Participate in a 24x7 on-call rotation to quickly resolve high-severity issues impacting authentication and access for the enterprise.

Required: 

• 2+ years of progressive experience in Software Engineering, DevOps, or Security Engineering 
• 1+ year of hands-on experience developing production-grade automation scripts and applications using Node.js, JavaScript, or a similar OOP language
• Proven experience building and operating robust workflows in an Identity Governance platform (e.g.,  Okta Identity Governance, SailPoint, or similar)
• Understand and be able to implement or interact with a REST API
• Hands-on experience with identity management across major cloud providers (AWS, GCP, or Azure).
• Demonstrated experience implementing and securing solutions for SSO, MFA, IGA and PAM.
• Practical understanding of modern authentication/authorization protocols (e.g., SAML 2.0, OAuth 2.0, OIDC, SCIM).
• Experience with Okta, ServicesNow, JIRA, Google, and AWS Workspaces
• Expertise in modern physical and cloud infrastructure SWE and DevOps industry standards and practices
• Successful candidates will have experience integrating and deploying a variety of services ensuring adherence to Least Privilege Access (LPA) and Zero Trust security models.

Desired:

• Comfortable on being a 'beginner' in new domains. The ability to tackle problems that lie outside our immediate expertise.
• BS in Computer Science/DevOps Engineering or equivalent professional experience 
• Knowledge of ITIL framework/standard methodologies and ability to understand the concepts of identity management for enterprise systems.
• Experience with Infrastructure-as-Code (IaC) principles and tools (e.g., Terraform) and container orchestration platforms (Kubernetes/Docker).
• A strong documentation ethic, capable of creating and maintaining clear, concise runbooks, security procedures, and system architecture documentation.
• Adopt engineering best practices to deliver, secure, maintainable and scalable software. (e.g., GIT, CI/CD, AGILE)
• Ability to collaborate with resources across multiple disciplines
• A passion for security technology, a love for helping people, and an unwavering attention to detail necessary for maintaining a secure environment.

Location

This role will be Remote and based in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way and perform job duties

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We are seeking a proactive Software Development Engineer in Test with strong software engineering skills and a quality-first mindset. You will own the design, development, and scaling of test automation frameworks across Web, Mobile, API, and backend services, while ensuring high-quality delivery. This role involves driving test strategy, mentoring junior team members, and collaborating with developers, product managers, and DevOps to embed quality throughout the software development lifecycle. 

Responsibilities:

• Automation, Coverage & Mobile Testing 

• Design and maintain automation frameworks for Unit, Integration, Regression, and End-to-End testing. 

• Define and monitor test coverage across UI, API, and database layers to ensure comprehensive quality assurance. 

• Develop and manage test scripts using tools like Playwright, Cypress, Jest, and Cucumber. 

• Implement and maintain mobile app testing pipelines, including automated test execution with BrowserStack, to ensure reliable cross-platform quality. 

• Functional & Non-Functional Testing  

• Design, execute, and maintain functional, performance, load, and stress tests using tools such as JMeter and k6. 

• Perform security validation and edge-case scenario testing to ensure application reliability and resilience. 

• CI/CD Integration & Observability 

• Integrate automated tests into CI/CD pipelines using tools like GitHub Actions or Jenkins. 

• Collaborate on deployment activities, including rollback verification and post-deployment validation. 

• Monitor application and test performance using tools such as CloudWatch, Datadog, Grafana, or Kibana to proactively detect issues and ensure system health. 

• SDLC Involvement & Agile Practices   

• Actively contribute to Agile ceremonies and backlog grooming sessions with a focus on understanding both functional and non-functional requirements, ensuring clarity around testability, performance, and reliability. 

• Define test strategies early in the lifecycle and ensure traceability from requirements to test cases and results to maintain coverage and accountability. 

• Code Quality & Version Control 

• Follow Git-based workflows and branching strategies for effective collaboration throughout the SDLC. 

• Review test code, enforce quality standards, and document test scenarios, automation architecture, and quality KPIs to ensure transparency and maintainability. 

• AI driven quality engineering  

• Leverage Generative AI and prompt engineering techniques to accelerate test case generation, improve coverage, and enhance productivity in QA workflows. 

• Support testing of Generative AI applications, ensuring compliance, reliability, and quality through thorough validation of outputs and behaviors. 

• Leadership & Mentorship  

• Mentor junior SDETs and QA engineers on best practices in test automation, debugging, and test design, fostering a culture of quality and continuous learning. 

• Lead test planning and strategy for major features, services, or cross-functional initiatives, ensuring test coverage across functional and non-functional areas. 

• Align QA goals with product and engineering roadmaps, collaborating closely with stakeholders to ensure quality is integrated from planning through release. 

Knowledge, Education and Experience:

• Bachelor’s or master's in computer science, Engineering, or related field 

• 3-5 years of SDET experience with strong skills in TypeScript, scripting, and automation tools (Playwright, Cypress, Jest, Appium, Selenium) 

• Hands-on with AWS (Lambda, DynamoDB, SQS, EventBridge, API Gateway), microservices, and event-driven architectures 

• Experience in mobile testing and automation using Sauce Labs or similar platforms, and frameworks like Appium or equivalent for cross-device validation. 

• Proficient in SQL/NoSQL; able to write complex queries for backend, data validation, and end-to-end testing 

• Skilled in Agile, Git, and CI/CD with test automation integration 

• Experience in performance testing, observability, error tracing, and exposure to security testing practices 

• Familiar with AI tools for test generation/analysis (e.g., Generative AI) and contributing to bug fixes and product improvements 

• Strong communicator in global teams with experience mentoring junior QA/SDET engineers 

Why Join bswift?

At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.

Benefits of Working at bswift:

• Comprehensive Health Benefits: Insurance coverage and health plans to support your wellness and that of your family.
• Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
• Hybrid work-model: With Flexible working hours 
• Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
• Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
• Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
• Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.

The Challenge 

Senior Managers of Engineering at OneTrust will make long-term strategic and technical contributions. These individuals set strategic goals for the team, hire engineers, and prioritize projects. You'll be involved technically, too. Developing new products, identifying requirements, and executing with excellence. 

Your Mission 

Drive strategic planning and execution while developing key technologies that will enhance OneTrust's long-term, proprietary strategic position. Create new concepts from initial design all the way to market release. 

You Are

Experienced overseeing end-to end-development activities while monitoring reliability and performance of all internal systems and suggesting improvements when required. You will ensure compliance with security regulations while managing software development projects by setting requirements, goals, and timelines. 

• Designing strategies for future development projects based on the company’s overall objectives and resource availability 

• Implementing innovative technologies 

• Coordinating with internal and external stakeholders 

• Providing technical oversight to your team 

• Ensuring projects are delivered according to schedule 

• Good at finding opportunities to improve development processes 

• Experienced building out onboarding and mentoring programs to teach and train other engineers in order to incubate individual and team growth 

Your Experience Includes 

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field  

• 12+ years of engineering experience with a strong track record of successful development and delivery of complex, enterprise-class software that results in material market impact 

• Recent experience in development, operations, troubleshooting, and managing teams 

• Understanding of how to operate in a DevOps model 

• Proven critical thinking and advanced analytical skills and qualities 

• Strong consulting skills and tactful conflict management skills 

• Systematic problem-solving approach coupled with a strong sense of ownership and drive 

• System design and architecture experience 

• Design and architecting large complex distributed systems 

• Deep knowledge of data structures and programming 

• Ability to think of various Algorithms, given a problem 

• Solid understanding of agile software development lifecycle 

Responsibilities

• Be part of a trading systems engineering team, dedicated to building out the core trading platforms.
• Work closely with cross functional teams to improve the system reliability, scalability and security.
• Engage in and improve the quality supporting the platform.
• Build and manage systems, infrastructure and applications through automation.
• Provide operational support to internal teams working on the platform.
• Work on improvements to bring in high efficiency, reduce latency, deploy systems faster.
• Practice sustainable incident response and blameless postmortems.
• Together with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents.
• Implement and maintain rigorous security best practices across all infrastructure, with a focus on minimizing attack surface and ensuring data integrity.
• Monitor system health and performance with a keen eye for identifying and resolving issues before they affect trading activity.
• Manage user queries and service requests (often requiring in depth analysis of the technical and/or business logic of our systems).
• Proactive approach to problem analysis and resolution of production incidents.
• Manage Issue tracking and prioritisation of day to day production incidents.
• Manage platform trading support initiatives (e.g. platform monitoring, reporting, release automation).

 Minimum Qualification

• Bachelors with 5+ years of working experience as Site Reliability Engineering (SRE) / Devops Engineer
• Strong knowledge of Linux system internals (kernels, memory management, file systems & network I/O optimization) as well as bash scripting.
• Minimum 3-5 years experience in a Front Office Trading Floor or related application support experience.
• Need to be available to work in US (Night) Shift
• Good product knowledge in financial instruments including experience in managing front to back trading lifecycle and familiar with order life cycle (Equities, FX, Crypto etc).
• Experience with electronic trading platforms and OMS/EMS systems.
• Knowledge of ITIL practices including Incident, Problem and Change management.
• Experience with system monitoring platforms.
• Proven expertise optimizing systems for lowest latency performance and productionizing trading systems, from initial concept to full deployment, including on-prem and colocation.
• Strong working knowledge of network communications fundamentals TCP/IP and UDP
• Knowledge of FIX protocol, as well as familiarity with low latency multicast with Aeron.
• Strong skills around observability, debugging and performance tuning, with a willingness to dive-deep to determine the root cause, 
• Effective communicator, with the ability to explain root causes in plain language, then outline plans and recommendations to remediate and ultimately to execute plans that systematically resolve issues.
• Demonstrated ability to build tools that enable rapid operational triage; leveraging logs, performance telemetry metrics and traces to make Grafana dashboards (or similar) 
• Strong experience deploying and managing Cloud infrastructure with providers like AWS, Azure and/or GCP (accounts, profiles, IAM roles, Policies, service classes, instance types, etc.)
• Strong experience adapting workloads to use Cloud Native technologies, like kubernetes and docker etc. (Dockerfile, docker-compose, helm charts, deploy manifest, ingress wiring, service mesh, etc.)
• Expertise using devops deployment tooling, like Github Actions, Jenkins, ArgoCD and Ansible.
• Hands-on experience developing in one or more programming languages: C, C++, Java, Python, or Go.
• Proficient in utilizing C++ build systems such as CMake and building CI/CD pipelines for trading systems.
• Working knowledge of key backing services like mysql, PostgresDB, Redis, MongoDB, DynamoDB, Kafka, RabbitMQ, etc.

 Key attributes critical to success:

• Strong interpersonal skills and the ability to communicate confidently and clearly with internal teams and external counterparts..
• Ability to analyse complex scenarios from both a technical and business perspective and deliver solutions.
• A sense of urgency, and an ability to deliver to deadlines in an environment where multiple competing requirements are a part of the job.
• Proactivity and a strong ownership ethos, ensuring that queries are resolved through to completion.
• Desire and ability to deliver improvements to the platform.

Preferred Qualification

• Extensive experience with DevOps for Deployment automation and App level support, as well as SRE and/or Linux systems Administrator for systems and infrastructure level support.
• Extensive experience in a Low Latency Electronic trading environment, where high performance is critical at all stages of the infrastructure, network and application design and implementation.
• Expertise in developing advanced observability capabilities (USE-RED signals, Tracing, front end observability etc) 

Bonus Points:

• Experience with hardware acceleration technologies (FPGAs, GPUs, LPU, TPU).
• Experience with financial data security regulations (PCI DSS, SOC 2).
• Familiarity with algorithmic trading strategies and quantitative analysis concepts.

As a Finance Integration Engineer, you'll design and implement scalable solutions across our finance technology ecosystem, automate financial workflows, integrate business systems, and ensure production reliability. If you've built integrations that finance teams actually rely on, solved messy data problems at scale, and want to shape architecture from first principles, this is the role.

What You'll Do

Design and Develop Finance System Solutions

• Design, develop, and deploy ERP(preferably Netsuite) enhancements and customizations that drive better business processes
• Build using SuiteCloud platform: SuiteScript (1.0 & 2.x), SuiteAnalytics, SuiteBuilder, SuiteFlow, SuiteTalk, and APIs
• Configure custom records, fields, forms, roles, permissions, saved searches, and reports
• Develop and maintain workflows and automation across finance systems
• Build reusable components and libraries to accelerate future development
• Provide technical consulting, best-practice recommendations, and solution architecture

Build and Own Integration Architecture

• Design, build, and maintain integrations connecting our ERP with upstream and downstream systems: HR (such as Rippling, Workday), T&E (such as Navan/Expensify/Concur), vendor management (Zip/Coupa), treasury systems, and banking feeds
• Build and manage integrations using Workato, n8n, or equivalent middleware platforms
• Implement real-time and batch integration patterns using REST APIs, JSON, XML, OAuth, SFTP, and event-based architectures
• Work with cross-functional teams (Finance, HR, Procurement, IT) to define integration requirements and architectures
• Evaluate vendor APIs and challenge poor designs early in the procurement process

Ensure Reliability and Compliance

• Own end-to-end integration health: monitor data flows, troubleshoot failures, reconcile mismatches
• Provide production support and resolve issues promptly
• Maintain 99%+ system availability across all critical integrations
• Design and implement SOX-compliant integration controls (change management, access controls, data validation)
• Support ITGC audits with comprehensive documentation and control testing evidence
• Implement logging, observability, alerting, and version control practices

Collaborate Across Teams

• Partner with finance (accounting, FP&A, treasury), functional analysts, and engineering teams to ensure integration reliability
• Translate business requirements into technical specifications and data flow diagrams
• Support multi-environment deployment pipelines (DEV, TEST, UAT, PROD)
• Conduct regular system upgrades and manage deployment windows with minimal business disruption

Document and Scale

• Prepare detailed technical documentation for all customizations, integrations, and configurations
• Write detailed design and specification documents: use cases, test cases, exception handling, runbooks
• Create and maintain sequence diagrams, data mapping specifications, and error-handling flows
• Design and architect scalable solutions collaboratively with other developers
• Establish integration governance standards and best practices for the growing team
  
  

  What You'll Bring

  Required

  • 5-8 years in integration engineering, with 5+ years of hands-on ERP development/integration experience (non-negotiable)
  • Deep ERP technical expertise:
  • SuiteCloud platform: SuiteScript (1.0 & 2.x), SuiteAnalytics, SuiteBuilder, SuiteFlow, SuiteTalk
  • ERP APIs and integration patterns
  • Custom records, fields, forms, roles, permissions, saved searches, and reports
  • Integration tools expertise: Experience with Workato, Boomi, MuleSoft, or similar middleware platforms 
  • Technical foundation: REST APIs, JSON, XML, web services, OAuth, SFTP, event-based architectures
  • Cross-system integration experience: Proven ability to integrate HRIS, T&E, procurement, treasury, and banking systems with ERP platforms
  • Operational excellence: Track record maintaining high-availability systems (99%+ uptime) in production environments
  • Compliance mindset: Experience implementing SOX and ITGC controls in financial systems
  • DevOps practices: Version control (Git), CI/CD pipelines, logging/monitoring tools (Datadog, Splunk, or equivalent)
  • Problem-solving ability: Strong analytical and troubleshooting skills; ability to diagnose complex data flow issues independently
  • Communication skills: Ability to explain technical concepts to non-technical stakeholders, write detailed specifications, and document clearly

  Preferred

  • Advanced ERP certifications: SuiteFoundation, Administrator, SuiteCloud Developer
  • Data quality focus: Exposure to Master Data Management (MDM), reconciliation frameworks, or data validation controls
  • Industry background: Prior work in fintech, crypto, payments, or high-scale transactional businesses
  • Architectural thinking: Experience designing integration architecture, evaluating build vs. buy decisions, or establishing integration standards
  • Multi-currency/multi-entity: Experience with complex organizational structures, international operations, and multi-subsidiary implementations

Why we're hiring:

As a Data Engineer in the WPP Enterprise Data Group, you will be responsible for the design and implementation of scalable data solutions providing enterprise-scale data transformation across a broad range of projects.
Your role will focus on delivering solutions that utilize large-scale data ingestion, processing, storage/querying, streaming, and batch analytics using Databricks. As part of a team, you will implement world-class solutions designed by our data architects. Your responsibilities will include estimating, designing, coding, testing, deploying, and ensuring scalability and performance on Azure using key technologies like Databricks.
As a hands-on technologist with an extensive data engineering background using Databricks, you will be joining a group of Data Engineers who are passionate about building the best possible solutions for our business and endorse a culture of life-long learning and collaboration.

What you'll be doing:

• Design, build, test and maintain data pipelines (ELT), according to business and technical requirements.
• Implement secure platforms with data governance in mind.
• Play a key role in automation and building industry leading solutions against architectural best practices.
• Propose technical designs and develop integrations.
• Deliver data migrations between legacy & modern platforms
• Design & deliver data warehousing solutions and key data engineering workstreams for any required solution.
• Support cross-functional teams across the data space.

What you'll need:

Minimum requirements for this role include:

• 3+ years of experience designing and building scalable distributed data pipelines and dimensional data models
• 3+ years of experience in Python and SQL
• Experience using Databricks platform and PySpark is a must.
• Extensive experience of Microsoft Azure data services – Data Factory, ADLS gen2, Event Hubs, Azure SQL, Azure Key Vault
• Ideally experience in the following – Kafka, Delta Lake, Pandas
• A demonstrable understanding of Continuous Integration, Continuous Delivery (CI/CD) and Agile practices, unit & integration tests and development practices using Azure DevOps.
• Fluency in English.
• Exposure to AI & ML technologies is a plus.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Key Responsibilities: 

• Design, develop, and optimize enterprise ETL/ELT pipelines utilizing Azure Data Factory, Azure Data Lake Storage, and advanced serverless technologies—ensuring cross-platform scalability, security, and reliability. 

• Architect and implement highly efficient, complex SQL solutions—including advanced query optimization, partitioning, and indexing—to power sophisticated analytics models and enable real-time data processing. 

• Lead the development and integration of robust automation frameworks using Python, and API orchestration, introducing innovative solutions to streamline the entire data lifecycle and maximize operational efficiency. 

• Exercise full ownership of production pipeline reliability; proactively identify and resolve critical issues through deep root-cause analysis, and institute resilient, long-term stability measures for continuous uptime. 

• Establish, refine, and enforce rigorous coding and architectural standards through comprehensive code reviews and technical audits, setting quality benchmarks for the offshore engineering team. 

• Serve as a liaison with onshore leadership, driving strategic backlog prioritization, release management, and complex cross-regional project coordination to align with organizational objectives. 

• Champion best-in-class documentation, data lineage, and automated CI/CD deployment practices, ensuring transparency, auditability, and governance across all data assets. 

• Assist with enterprise capacity planning, resource optimization, and architectural design of innovative data solutions tailored to evolving business requirements. 

• Demonstrate expert-level support for analytics and media teams, translating business challenges into scalable, high-performance technical solutions, leveraging deep Azure and SQL expertise. 

Senior-Level Expectations: 

• Act as the organization’s subject matter expert (SME) in end-to-end pipeline architecture, orchestration frameworks, schema evolution, and advanced Azure Data Factory strategies. 

• Mentor and develop junior and mid-level engineers through structured coaching, technical workshops, and ongoing knowledge transfer, cultivating a high-performance engineering culture. 

• Lead modernization initiatives across the organization, championing the adoption of technologies such as Databricks, DBT and advanced DevOps practices to future-proof the data platform and enable rapid innovation. 

• Ensure strict adherence to SLAs and regulatory compliance through advanced monitoring, proactive risk mitigation, and continuous improvement of operational processes. 

Required Skills 

• 5-6years of progressive experience in data engineering, with expert-level mastery of Azure Data Factory, SQL, and cloud data platforms (Azure and/or GCP). 
• Provenexpertisein designing, optimizing, and managing large-scale, production-grade data pipelines, including deep skills in SQL performance tuning, ADF orchestration, and CI/CD automation. 
• Advanced knowledge of production operations, troubleshooting, and high-availability data processing at scale.

Good to Have 

• Adverity
• Dataflow
• Big Query
• Databricks
• DBT
• Terraform
• Wrike/Jira/Azure DevOps
• DP‑203 / GCP Data Engineer certifications

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

#LI-GOC

As a Staff Salesforce Systems Engineer, you will oversee the full spectrum of user and license administration, including complex role hierarchies, profiles, permission sets, and sophisticated sharing configurations. You will architect and maintain core Salesforce functionality leveraging Flows, approval processes, and custom record types to build high-impact dashboards and reporting suites. Beyond standard configuration, you will manage sandbox environments and apply Apex and trigger logic to drive advanced system customizations, ensuring the platform scales to meet evolving business demands.

What will you do?

• All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
• Understanding of basic triggers/Apex code knowledge
• Sandbox environment management
• DevOps/release management experience
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
• Identify unused or underutilized platform features
• Create a platform roadmap and define priorities, liaising with stakeholders
• Own the communication of any platform changes to end users and stakeholders
• Data management to improve Salesforce data quality, implementing rules and automation as needed
• Proactive system maintenance, including security reviews, release updates, health check, and Optimizer
• User support tickets
• Monitor and improve user adoption
• New user and ongoing user training
• Technical documentation
• Management of integrated applications and third-party suppliers including [e.g. DocuSign, Conga, any third party tool etc]

What skills and knowledge should you bring?

• Required:
  • Strong Salesforce product knowledge and at 7-8 five years of hands-on Salesforce Administration experience with [Sales Cloud, Service Cloud, Experience Cloud]
  • Certified Salesforce Administrator
  • Additional Salesforce certifications (e.g. Advanced Administrator, Platform App Builder)
  Experience and Education:
  • Good understanding of the Lead to Order Process
  • Knowledge of Salesforce API and other integrations
  • Level of education: BA/BS
  • 8+ years of Salesforce support experience
  Knowledge, Skills, and Abilities
  Required:
  • A proactive attitude to platform enhancements
  • Designing scalable, best-practice solutions
  • Excellent relationship-building skills
  • Ability to liaise with stakeholders at all levels
  • Translating requirements into technical solutions
  • Experience in change management and governance
  • Training end users and key stakeholders
  • Technical documentation
  • Available and responsive to questions
  • Experience implementing Salesforce configuration changes
  • DevOps/release management experience
  Desirable:
  • Understands basic triggers/Apex code knowledge
  • Demonstrates continued personal/professional development
  • Is active in the Salesforce community

Why us?

• You will work on real-world problems and make an impact by protecting our customers from cyber threats. You will be joining a cutting-edge project and will be able to influence the architecture, design, and structure of our core platform. You will tackle extraordinary challenges and work with the very BEST in the industry.
• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Paid Company Holidays
• Paid Sick Time
• Gym membership reimbursement
• Cell phone reimbursement
• Numerous company-sponsored events including regular happy hours and team building events

What are we looking for?

SentinelOne is seeking a Software Engineer to join the Observo AI team in India, our cutting-edge AI-driven data pipeline optimization platform. This role will be responsible for developing and maintaining high-performance systems that process massive volumes of telemetry data while reducing costs and improving insights for enterprise customers.

We're looking for someone who errs on the side of simplicity, who has a passion for craftsmanship in code, and who believes deeply in the value of testing. You should be the kind of engineer who writes tests even when nobody is watching—because you understand that quality matters. We value engineers who enjoy performance tuning, extracting the last ounce of efficiency from systems, and who are excited about working with databases, distributed systems, and open source technologies.

This role is part of the Observo AI engineering organization and offers the opportunity to work on innovative technology that directly impacts enterprise data management at scale. This is a hybrid role with 3 days in our Bengaluru office.

What Will You Do?

• Develop and maintain scalable data processing pipelines that handle large volumes of telemetry data (logs, metrics, traces)
• Build and enhance ML-driven data routing, filtering, and transformation components to optimize customer data volumes while preserving critical insights
• Implement real-time analytics and monitoring features using modern software engineering practices
• Work with cloud-native microservices and APIs that integrate with major observability platforms (Splunk, Elastic, Datadog, New Relic)
• Contribute to monitoring, alerting, and observability solutions for distributed systems
• Write comprehensive tests for all code changes, ensuring reliability and maintainability
• Participate in code reviews, pair programming, and collaborative development practices
• Collaborate with senior engineers, Product, and DevOps teams to deliver customer-focused solutions
• Conduct performance and scale testing to optimize system efficiency
• Learn and apply emerging technologies in AI/ML, data engineering, and observability
• Contribute to technical documentation and knowledge sharing within the team

What Skills and Knowledge Should You Bring?

• 3+ years of software engineering experience with focus on backend development, distributed systems, or data processing
• Demonstrated commitment to code quality and testing practices throughout your career
• Experience that shows you care about the craft of software engineering
• Strong proficiency in Go, Java, Python, or similar programming languages with understanding of software engineering best practices
• Experience with cloud platforms (AWS, GCP, Azure) and containerization technologies (Docker, Kubernetes)
• Familiarity with data processing frameworks such as Apache Kafka, Apache Spark, or streaming technologies
• Basic understanding of database technologies including SQL (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) systems
• Understanding of data formats and protocols commonly used in enterprise systems (JSON, REST APIs, message queues)
• Experience with version control systems (Git) and CI/CD practices
• Strong belief in testing—you write tests even when you have the freedom to skip them
• Bias toward simplicity and maintainability in software design
• Interest in performance and scale testing; you enjoy tuning systems for maximum efficiency
• Passion for craftsmanship in code quality and attention to detail
• Commitment to continuous learning and improvement
• Good communication skills with ability to collaborate effectively in a team environment
• Experience with or interest in pair programming and extreme programming practices
• Fluency in English with good written and verbal communication skills
• Eagerness to learn from senior engineers and contribute to team success
• Bachelor's degree in Computer Science, Engineering, or related field from a recognized institution
• Exposure to functional programming languages (Haskell, Scala, Elixir, OCaml, F#)
• Exposure to systems programming languages (Rust, C++, C)
• Contributor to open source projects, particularly in databases, distributed systems, or observability
• Experience with machine learning concepts and frameworks (TensorFlow, PyTorch, scikit-learn)
• Knowledge of monitoring and observability tools such as Prometheus, Grafana, or ELK stack
• Personal projects demonstrating passion for databases, distributed systems, or performance optimization

Why Us? 

You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry

• Flexible working hours and hybrid/remote work model.
• Flexible Time Off.
• Flexible Paid Sick Days.
• Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws) 
• Generous employee stock plan in the form of RSUs (restricted stock units)
• On top of RSUs, you can benefit from our attractive ESPP (employee stock purchase plan)
• Gym membership/sports gears by Cultfit.
• Wellness Coach app, with 3,000+ on-demand sessions, daily interactive classes, audiobooks, and unlimited private coaching. 
• Private medical insurance plan for you and your family.
• Life Insurance covered by S1 (for employees)
• Telemedical app consultation (Practo)
• Global Employee Assistance Program (confidential counseling related to both personal and work life matters)
• High-end MacBook or Windows laptop.
• Home-office-setup allowances (one time) and maintenance allowance. 
• Internet allowances.
• Provident Fund and Gratuity (as per govt clause)
• NPS contribution (Employee contribution)
• Half yearly bonus program depending on the individual and company performance.
• Above standard referral bonus as per policy.
• Udemy Business platform for Hard/Soft skills Training & Support for your further educational activities/trainings
• Sodexo food coupons.

Job responsibilities

Job qualifications

Other things to know

About Thoughtworks

Here's a summary of the role:

If you're a compliance professional who believes that the best controls are the ones that run themselves — this one's for you.

As a Compliance Engineer on our Continuous Controls Assurance team, you'll sit at the intersection of compliance, engineering, and business process — your mission being to make compliance a living, automated reality rather than a periodic exercise. You'll inject compliance directly into how the business operates, building the evidence, signals, and automation that lets us prove we do what we say we do.

This role is particularly suited to candidates who have worked across compliance frameworks and technical environments — whether in SaaS companies, cloud-native organisations, or forward-thinking internal audit and GRC functions — and who are comfortable translating control requirements into code, pipelines, and data.

You'll play a central role in maturing our controls assurance program, moving us from point-in-time testing toward continuous, automated monitoring that scales with the business.

Here's a breakdown of what you'll do:

• Design and build automated controls — translate control objectives across frameworks such as SOC 2, ISO 27001, and PCI DSS into automated tests, scripts, and monitoring logic embedded in business and technical processes
• Own continuous controls monitoring — develop and maintain pipelines that continuously collect, evaluate, and surface control evidence, flagging exceptions and deviations in near real-time
• Embed compliance into the SDLC and business operations — partner with Engineering, DevOps, and business teams to integrate compliance checkpoints, policy-as-code, and configuration validation into CI/CD pipelines and operational workflows
• Bridge GRC and Engineering — translate compliance requirements into technical specifications, and translate system behaviour back into auditable evidence — acting as the connective tissue between the two disciplines
• Maintain the controls evidence repository — ensure control evidence is automatically captured, timestamped, and stored in a format that supports internal review and external audit
• Support audit and assurance activities — provide automated evidence packages for external audits, reducing manual effort and improving audit quality and speed
• Identify and close assurance gaps — conduct control gap assessments, recommend improvements, and own the remediation pipeline through to closure
• Collaborate on policy and standard development — ensure that policies are written in a way that can be operationalised and tested, feeding back where policy language creates ambiguity in controls design

These are the essentials you'll need to get an interview:

• Experience in a compliance, GRC, or information security role within a SaaS or cloud-native organisation
• Hands-on experience with one or more compliance frameworks — SOC 2, ISO 27001, PCI DSS, or similar
• Demonstrated ability to automate compliance processes — using scripting (Python, Bash, or similar), APIs, or tooling such as Drata, Vanta, Tugboat Logic, or equivalent
• Familiarity with cloud environments (AWS, GCP, or Azure) and the controls that govern them
• Strong analytical skills — able to decompose a control objective into testable, measurable components
• Excellent written communication — able to produce clear control narratives, test procedures, and evidence documentation

It would be great if you had these too, but we'll support you if you don't:

• Experience with policy-as-code tools (e.g. Open Policy Agent, Conftest, Checkov, or AWS Config Rules)
• Exposure to CI/CD platforms (e.g. GitHub Actions, GitLab CI, Jenkins) and how compliance gates can be embedded within them
• Familiarity with SIEM, log management, or observability tooling in a controls assurance context
• A background that spans both technical and compliance disciplines — e.g. a developer who moved into GRC, or a compliance analyst who learned to code
• Relevant certifications such as CISA, CISSP, CCSP, AWS Security Specialty, or equivalent

Job Title: Java Fullstack Developer(Java++React)

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Pune