About the Role

We are looking for a Senior Software Engineer, Reliability, you will serve as a hands-on technical leader within the SRE team, guiding senior engineers, influencing product development teams, and ensuring the systems we operate are built to be reliable, scalable, and observable from the ground up.

You will drive strategic initiatives, mentor others in the practice of SRE, and help define architectural best practices across our platform. This role is pivotal in aligning teams, enforcing high standards, and scaling SRE principles globally within Veeam.

What You’ll Do

Reliability Engineering & Resilience

• Design and evolve infrastructure to be highly available, fault tolerant, and scalable across public clouds (initially Azure, with future expansion plans to other providers).
• Establish and maintain SLIs, SLOs, and error budgets that define and enforce reliability objectives.
• Lead incident response, analysis, blameless postmortems, and sharing sessions in order to maximize learning across our entire engineering team and driving changes to the entire socio-technical engineering system.

Observability & Operational Excellence

• Drive adoption of deep observability practices, ensuring telemetry, logs, metrics, and tracing are comprehensive and actionable.
• Develop automation and self-healing tools to reduce toil and support Veeam’s fleet management strategy.
• Participate in on-call rotations and lead operational excellence across the stack.

Engineering at Scale

• Contribute to infrastructure as code (IaC), CI/CD systems, deployment automation, and scalable config management.
• Integrate and extend monitoring and chaos engineering tools to validate reliability assumptions under load and failure conditions.
• Implement testing strategies, canary deployments, and release validation pipelines to protect production environments and allow teams to safely deliver new features as quickly as possible.

Collaboration & Culture

• Embed within product and platform teams to champion reliability from design through delivery.
• Contribute to a learning culture focused on continuous improvement and proactive risk management.
• Mentor engineers and advocate for DevOps/SRE best practices across global teams.

What You’ll Bring

• 5+ years of hands-on experience in a Software Engineering role with at least 2 years in Site Reliability, Platform Engineering, or similar.
• Deep experience building systems on public cloud providers (Azure preferred)
• Strong programming skills in JS, Node, Typescript, Go, Java, C#, or similar.
• Proven track record in delivering monitoring, alerting, and observability tooling (e.g., Prometheus, Grafana, OpenTelemetry).
• Experience with IaC tools like Terraform/Pulumi, and container orchestration (e.g., Kubernetes).
• Solid understanding of distributed systems, cloud networking, and cloud-native system design.
• Excellent communication and collaboration skills across geographies and disciplines.

Bonus Skills

• Experience working on large-scale B2B SaaS platforms.
• Background in chaos engineering, resilience testing, performance testing, load testing, or incident learning programs.
• Familiarity with compliance frameworks (e.g., ISO, SOC 2, GDPR, FEDRAMP/CMMC).

What You’ll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

#LI-KP1
#Hybrid

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you

So, what’s the role all about?

Our company is seeking a highly skilled Senior Specialist Software Engineer with expertise in writing software with real time constraints to join our software development team. As a Senior Software Engineer, you will be responsible for designing, developing and maintaining software applications that meet business needs and specifications.

How will you make an impact?

• Empower team members to make technical decisions, instil sense of ownership and self-organize.
• Hands-on with coding, practiced in Claude Code, Git Hub copilot, must have latest AI skills such as vibe coding, agentic AI, creating agents.
• Work closely with team members and provide technical guidance where required.
• Provide worldwide support to our customers, handle incident bridges & customer escalations
• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives.
• Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload.
• Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization.
• Identify and address roadblocks that hinder team productivity, including organizational obstacles, resource constraints, and dependencies. 
• Collaborate with other departments to remove impediments that require cross-functional support. 
• Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks.
• Review technical designs and architecture to ensure quality, scalability, and maintainability. 
• Monitor code quality and identify areas for improvement through code reviews. 
• Collaborate with technical leads to resolve complex technical challenges and make informed technology decisions
• Drive and impact all current processes related to software development and improvements across the org as necessary.
• Promote knowledge sharing and cross-training among team members to enhance overall team capabilities. 

Have you got what it takes?

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
• 14+ years of experience in Software development.
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
• Experience developing and supporting multi-tenant cloud-native software delivered as-a-Service (SaaS).
• Expert in usage of Claude Code, GitHub Copilot, vibe coding, agentic AI for development, test generation,
• Expert in VoIP, telecom, Media handling & media anchoring with protocols such as SIP, SDP, RTP, RTCP, firewall traversal, NAT and in depth knowledge TCP/IP. Must knowledge working with multi-threaded systems and practiced in designs & patters required for concurrency.
• Have knowledge of Inbound, Outbound and most aspects of CCaaS.
• Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance.
• Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.
• Familiar with Quality targets and SLAs for SaaS applications.
• Experience of product development using C++, C# technologies and frameworks like .Net, Orleans
• Expert with public cloud infrastructures and technologies such as Amazon Web Services (AWS).
• Expert with Kubernetes infrastructure with knowledge of EKS, ECS, pods, kubectl, pod affinity, pod networking, helm charts
• Experience working abroad or with global teams is preferred.
• Demonstrated ability to deftly influence others, especially in sensitive or complex situations.
• Deep experience with agile software development techniques and pitfalls.
• Excellent communication skills, problem-solving and decision-making skills.
  
  

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr.

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:  10727
Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor

What's the Role All About?

The Tech Manager is a senior technical leadership role responsible for driving the design, delivery, and quality of AI-driven and Conversational AI solutions across the NICE CXone ecosystem. With 15+ years of experience, you will lead and mentor a high-performing engineering team, bring deep expertise in AI models, AWS Knowledge Hub, and AWS Cloud, and serve as a key technical authority across cross-functional delivery teams. This role blends hands-on technical depth with strong people management, ensuring both engineering excellence and team growth.

How Will You Make an Impact?

Technical Leadership:

• Define and govern technical standards and best practices for AI and Conversational AI solution delivery.
• Provide hands-on guidance on the design and implementation of integrations using APIs, modern web technologies, and authentication standards.
• Lead the development of proofs of concept (PoCs) and production-ready solution components leveraging AWS Cloud, AWS Knowledge Hub, and AI/ML models.
• Drive prompt engineering, conversational design, and AI orchestration best practices across the team.
• Oversee testing, validation, and go-live activities to ensure solutions meet quality, performance, security, and usability standards.

People Management & Team Development:

• Lead, mentor, and develop a team of engineers — conducting performance reviews, supporting career growth, and fostering a culture of continuous learning.
• Define and uphold engineering standards, coding guidelines, and delivery frameworks across the team.
• Identify skill gaps and build team capability in emerging areas such as Generative AI, AWS services, and enterprise conversational platforms.
• Drive a collaborative, inclusive, and high-accountability team culture.

Technical Problem Solving & Quality:

• Diagnose and resolve complex technical challenges across SaaS applications, cloud environments, AI integrations, and data flows.
• Ensure all implementations meet enterprise-grade standards for quality, scalability, security, and performance.
• Produce and review key documentation including architecture specifications, test strategies, and deployment materials.

Delivery & Process Excellence:

• Drive Agile/Scrum delivery practices including sprint planning, retrospectives, and release management.
• Define and continuously improve engineering processes, documentation standards, and delivery frameworks.
• Align technical roadmap planning with business priorities and stakeholder expectations.
• Manage escalations effectively and maintain strong cross-functional collaboration with Implementation Engineers, Consultants, Project Managers, and Customer Success teams.

Collaboration & Stakeholder Engagement:

• Partner with senior stakeholders, customers, and cross-functional teams to translate business requirements into technical solutions.
• Participate in customer workshops, design reviews, and technical discussions — communicating architecture decisions and implementation strategies with clarity and confidence.
• Maintain transparent and consistent communication across all delivery teams.

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 15+ years of professional experience in software engineering or technical delivery roles, with a focus on AI, digital channels, or bot/conversational applications preferred.
• 5+ years in a technical leadership or people management role (Engineering Manager, Tech Lead, or similar).

Technical & Architecture Skills:

• 7+ years of hands-on software development experience, with at least 2–3 years in a tech lead or architect capacity.
• Strong proficiency in modern programming languages such as Java, Python, C#, or JavaScript/TypeScript.
• Deep knowledge of AWS Cloud services and AWS Knowledge Hub; familiarity with Azure or GCP is a plus.
• Proven experience working with AI/ML models, Generative AI frameworks, and enterprise AI orchestration patterns.
• Strong expertise in:
• Web APIs, SOAP, and REST implementations
• Modern authentication standards (OAuth2, OIDC, SAML)
• Browser and web security (CORS, X-Frame Options)
• HTML/CSS and front-end fundamentals
• Prompt engineering and AI integration patterns
• Solid understanding of CI/CD pipelines, DevOps practices, and software architecture principles.
• Proficiency in databases (SQL/NoSQL) and data integration patterns.
• Strong understanding of conversational UX, AI-driven interfaces, and enterprise AI platforms.

Leadership & People Management:

• Demonstrated experience managing and growing engineering teams, including performance management and career development planning.
• Ability to define technical vision, establish engineering standards, and align team deliverables with organisational goals.
• Strong stakeholder management skills, including handling escalations and influencing at senior levels.
• Experience driving technical roadmap planning across multi-disciplinary teams.

Communication & Collaboration:

• Clear, confident written and verbal communication skills.
• Comfortable engaging with customers and senior stakeholders to articulate technical decisions, solution architecture, and delivery strategy.
• Effective leader in design reviews, sprint planning, technical discussions, and delivery execution.

Delivery & Process:

• Experience defining and improving engineering processes, documentation standards, and delivery governance.
• Strong track record of authoring and reviewing design documents, functional requirements, test strategies, and deployment guides.
• Experienced in Agile/Scrum environments with a focus on predictable, high-quality delivery.
• Willingness to work in US shift hours (5 PM – 2 AM IST).

You Will Have an Advantage If You Also Have:

• Hands-on experience with NICE CXone products or other cloud-based contact centre platforms.
• Experience with enterprise conversational AI platforms such as NICE CXone, Kore.ai, Amelia, Dialogflow, or similar.
• Exposure to Generative AI tools, LLM fine-tuning, or RAG-based architectures.

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration, where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10786

Reporting Into: Director , Engineering 

Role Type: People Management

So, What's the Role All About?

We are looking for a Specialist Software Architect to lead the architectural vision, design, and evolution of our AI-driven and Conversational Solutions platform. This role demands deep hands-on expertise in Python, AWS Cloud services, AWS Knowledge Hub, and multiple Knowledge Base technologies, along with proven experience designing simplified, scalable, and resilient architectures using microservices and AWS-native services.

You will play a critical role in shaping the technical foundation of our Conversational AI platform — one that handles millions of interactions per day, meets strict SLAs (99.99%), and supports zero-downtime deployments, robust disaster recovery, and enterprise-grade AI orchestration. You will be the go-to architect for proposing pragmatic, simplified designs that balance innovation with operational excellence.

How Will You Make an Impact?

Architecture & System Design:

• Own and define the end-to-end architecture of the Conversational AI and Knowledge platform, covering AI model integration layers, data stores, knowledge bases, and external integrations.
• Design enterprise-scale, cloud-native, microservices-based architectures capable of handling high concurrency, burst traffic, and real-time conversational workloads.
• Propose simplified, cost-effective architectural designs leveraging AWS-native services — avoiding over-engineering while ensuring scalability and resilience.
• Define reference architectures, architectural blueprints, and non-functional requirements (NFRs) for performance, reliability, security, and maintainability.
• Drive event-driven and asynchronous architectures using AWS-native services such as SQS, SNS, EventBridge, and Step Functions.
• Define best practices for microservices design, domain-driven design (DDD), API design (REST, async/event APIs), and AI integration patterns.
• Review and guide complex application-level designs, critical code paths, and AI pipeline architectures.

AI & Conversational Solution Architecture:

• Architect and evolve AI-driven Conversational solutions integrating large language models (LLMs), prompt engineering patterns, and enterprise AI orchestration frameworks.
• Design and implement Knowledge Base solutions using AWS Knowledge Hub, vector databases, RAG (Retrieval-Augmented Generation) architectures, and other knowledge management technologies.
• Define AI model integration strategies — including model selection, fine-tuning approaches, embedding pipelines, and response quality frameworks.
• Drive conversational UX architecture, ensuring seamless, context-aware, and low-latency interaction flows.
• Evaluate and recommend AI tooling, platforms, and frameworks aligned with business needs (e.g., AWS Bedrock, LangChain, OpenAI, Anthropic, Kore.ai, Dialogflow).
• Lead the design of multi-turn conversation management, intent resolution, and fallback handling architectures.

AWS Cloud & Microservices Architecture:

• Architect and optimise solutions using AWS services including but not limited to Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, Aurora Serverless, S3, Bedrock, and Kendra.
• Design cost-efficient, elastic scaling strategies aligned with unpredictable conversational AI workloads.
• Lead cloud governance, environment isolation, multi-account strategy, and infrastructure-as-code (IaC) practices.
• Define CI/CD pipeline standards, DevOps practices, and containerisation approaches (Docker, Kubernetes) for AI workload deployments.
• Drive microservices decomposition strategies — identifying service boundaries, inter-service communication patterns, and data ownership models.

Scalability, Resilience & Disaster Recovery:

• Design for extreme scale — high concurrent users, high TPS, and real-time AI inferencing demands.
• Own resilience strategies including multi-AZ and multi-region architectures, active-active or active-passive DR setups, and graceful degradation mechanisms.
• Define and validate RPO/RTO goals, conduct chaos testing, and lead DR drills.
• Ensure zero-downtime deployment capabilities through blue/green, canary, and rolling deployment strategies.

Security, Compliance & Reliability:

• Embed security by design across all AI and data architecture layers — covering authentication, authorisation, data privacy, encryption, and model safety guardrails.
• Support compliance requirements (SOC2, ISO, GDPR) from an architectural standpoint, particularly around AI data handling and knowledge base access controls.
• Partner with SRE and DevOps teams on observability, logging, distributed tracing, and alerting for AI workloads.
• Define SLIs, SLOs, and capacity planning models for conversational AI services.

Technical Leadership & Collaboration:

• Act as a technical mentor and trusted advisor to senior engineers, tech leads, and implementation teams.
• Lead architecture reviews, design councils, and technical decision forums — championing simplicity, pragmatism, and long-term maintainability.
• Partner closely with Product Management, AI/ML teams, and delivery teams to balance innovation with execution feasibility.
• Drive the long-term AI architecture roadmap and proactively reduce technical debt.

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 10+ years of professional software engineering experience, with at least 4–5 years in a software architect or principal engineer role.
• Demonstrated experience designing and delivering AI-driven or Conversational AI platforms at enterprise scale.

Technical Expertise:

• Deep hands-on experience with Python — including AI/ML libraries, API development, and automation scripting.
• Strong expertise in AWS Cloud services — particularly those relevant to AI workloads: Bedrock, Kendra, Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, S3, and Aurora Serverless.
• Hands-on experience with AWS Knowledge Hub and multiple Knowledge Base technologies including vector databases, document stores, and semantic search platforms.
• Proven experience designing microservices architectures — including service decomposition, inter-service communication (REST, gRPC, event-driven), and distributed data management.
• Strong understanding of:
• RAG (Retrieval-Augmented Generation) architectures and embedding pipelines
• Prompt engineering and LLM integration patterns
• Modern authentication standards (OAuth2, OIDC, SAML)
• Web APIs — REST and async/event API design
• Databases (SQL/NoSQL) and data integration patterns
• Experience with CI/CD pipelines, DevOps practices, and containerisation (Docker, Kubernetes).
• Familiarity with AI tooling and platforms such as AWS Bedrock, LangChain, OpenAI, Anthropic, Dialogflow, or Kore.ai.
• Experience with GenAI and Agentic AI application development.

Architecture & Scale:

• Demonstrated success designing systems for high traffic, low latency, and high availability at global scale.
• Deep experience with resilience, disaster recovery, and failover design in cloud-native environments.
• Strong track record of proposing simplified, pragmatic architectural solutions that avoid unnecessary complexity.
• Experience with event-driven systems, message queues, and streaming architectures.
• Strong understanding of cloud networking, caching strategies, and data modelling for AI workloads.

Good to Have:

• Experience with CCaaS or real-time communication platforms (e.g., NICE CXone).
• Exposure to multi-region SaaS deployments and hybrid serverless/container architectures.
• Familiarity with OpenSearch or Elasticsearch for conversational data search and analytics.
• Experience with cost optimisation strategies at scale on AWS.
• Knowledge of frontend technologies (JavaScript/TypeScript, React) for full-stack architecture awareness.

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 10787

Reporting Into: Director , Engineering

Role Type: Individual Contributor 

Job Title: Java Fullstack Developer(Java++React)

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Pune

Must-Have Skills

• Backend: Golang (mandatory) / Java, REST APIs, Microservices, Event-driven architecture
• Frontend: React.js (mandatory), Material UI
• Databases: PostgreSQL / RDBMS, Caching (Redis / Memcached)
• Cloud & DevOps: AWS, Docker, Kubernetes, CI/CD
• Messaging: Kafka or similar
• Strong system design, performance optimization, and debugging skills

 General Summary:

The Senior Software Engineer I is responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual works in partnership with cross-functional teams to ensure that software deliverables, including designs, codes, and tests, are completed in a timely manner, while remaining aligned with industry and organizational standards.

Essential Duties & Responsibilities:

• Provides support to the Engineering teams, with a high attention to detail
• Research, analyzes, and documents findings
• May influence others within the Software Engineering team through the explanation of facts, policies, and practices
• Designs, builds, and maintains large-scale production services, web applications, data pipelines, and streaming systems
• Works on systems critical to the company’s current and future operations
• Debug production issues across services and multiple levels of the stack
• Assists with the improvement of organizational engineering standards, tooling, and processes
• Participates in the testing process through test review and analysis, test witnessing, and certification of software
• Evaluates codes to ensure validity, proper structure, alignment with industry standards, and compatibility with operating systems
• Maintains an understanding of current technologies or programming practices through continuing education, reading or participation in professional conferences, workshops, and/or groups

Knowledge, Skills, and/or Abilities Required:

• Ability to work independently on projects and processes with general supervision
• Practical knowledge of the applicable work area
• Ability to situationally adapt and understand new technology/processes as per business requirements
• Knowledge of a variety of the field's concepts, practices, and procedures
• Ability to work constructively and independently under stress and pressure in a fast-paced, multi-tasking environment
• Ability to interact positively and openly with colleagues and external business contacts, with strong verbal and written communication skills
• Knowledge of programming languages and software basics
• Knowledge of relevant software development tools, including version control, build processes, debuggers, and test frameworks

 Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in a related field or equivalent business experience
• 5+ years of relevant experience

Working Conditions:

• On-site / Hybrid, depending on location

Job Title: ORMB ITSO

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO? 

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Description:

ORMB ITSO(5-8 Years)

Location: Pune

So, what’s the role all about?

The DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.

How will you make an impact?  

• Manage large scale cluster environments residing on AWS/On prem Windows servers.
• Perform high-level, day-to-day operational maintenance, support, and upgrades for the existing infrastructure.
• Research and recommend innovative solutions, and where possible, automate key administration tasks.
• Provide guidance in the creation and modification of standards and procedures
• Create topics, setup redundancy cluster, deploy management / monitoring tools, alerts.
• Provide technical expertise and guidance to the team.

Have you got what it takes?

• Proven expertise in managing .NET applications and Windows Server environments.
• Expertise in automation through Python or PowerShell is a must.
• Hands-on experience with AWS, CI/CD pipelines using Jenkins and GitHub Actions.
• Solid experience in setting up and maintaining high-availability clusters, including providing 24/7 support.
• Proficient in automation and configuration management using Ansible.
• Strong understanding of security best practices, performance optimization, and disaster recovery planning.
• Familiarity with Team Foundation Server (TFS) and SQL Server is a plus.
• Experience with Prometheus and Grafana for monitoring and observability.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9025

Reporting into: Tech Manager, CX

Role Type: Individual Contributor

Summary:

We are seeking an experienced Front-End Developer with a strong command of Angular or other front-end frameworks like React or Vue. The successful candidate will be responsible for implementing complex enterprise applications, ensuring top-notch performance and a superior user experience. This role is a perfect fit for someone who thrives in an Agile/Scrum environment and enjoys leading and mentoring junior developers.

Responsibilities:

• Design, develop, and maintain complex enterprise applications using Angular or similar front-end frameworks.
• Create responsive single-page applications utilizing JavaScript, HTML, CSS, and Bootstrap.
• Apply RxJS for handling asynchronous operations effectively.
• Ensure applications render seamlessly on various devices, including iOS and Android.
• Lead and mentor junior developers, providing technical guidance and conducting code reviews.
• Integrate front-end components with RESTful APIs and backend services.
• Collaborate with cross-functional teams in an Agile/Scrum environment to deliver high-quality software solutions.

Qualifications:

• 5+ years of experience with Angular or other front-end frameworks like React or Vue.
• Proficiency in JavaScript, HTML, CSS, and Bootstrap.
• Strong understanding of RxJS and its application for asynchronous tasks.
• Proven experience in developing responsive applications for multiple platforms.
• Demonstrated ability to lead and mentor junior developers.
• Familiarity with RESTful APIs.
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Experience in the Financial services industry, especially with cards, is a plus.
• Knowledge of AWS, Kubernetes, and DevOps is advantageous.
• Familiarity with Figma is beneficial.

THIS IS 5 DAY WORK FROM OFFICE ROLE.

Overview:

We are seeking a highly experienced Platform Engineer to architect, build, and operate a next-generation AI-powered Internal Developer Platform (IDP) that enables rapid, secure, and scalable software delivery across the enterprise.

This role will manage a critical Kubernetes platform and drive automation through Terraform, ArgoCD, and Azure DevOps. While your foundation is rooted in SRE and DevOps excellence, you will also lead our efforts to integrate Agentic AI into the platform, building intelligent workflows that automate environment provisioning, incident triage, and self-service capabilities to eliminate operational friction.

You will operate at the intersection of Platform Engineering, Cloud Infrastructure, AI automation, and Developer Experience, building systems that empower engineering teams to move faster with higher reliability and lower operational overhead.

Tech Stack Mandate

What You’ll Do: 

• Platform Architecture: Design, Develop and evolve a self-service Internal Developer Platform (leveraging Backstage or similar) to abstract cloud complexity for engineering teams.
• Infrastructure as Code (IaC): Lead the development of modular, enterprise-grade Terraform libraries to manage multi-region Azure and AWS environments.
• Kubernetes Orchestration: Operate and manage large-scale Kubernetes clusters, focusing on networking, security hardening, and workload autoscaling.
• Continuous Delivery: Own the CI/CD lifecycle by building robust Azure DevOps Pipelines and implementing GitOps patterns using Argo CD.
• AI-Enhanced Automation: Develop Python-based automation and AI agents to assist in infrastructure scaffolding, policy enforcement, CI/CD actions and proactive cost optimization.
• SRE & Reliability: Partner with dev teams to define SLIs/SLOs and integrate observability (Datadog/Prometheus) to create self-healing infrastructure loops.
• Developer Advocacy: Continuously improve Developer Experience (DevEx) by reducing cognitive load and providing automated onboarding and documentation for new services.

Required Technical Qualifications: 

• 7+ years in Platform Engineering, DevOps, or Site Reliability Engineering.
• Expert-level Terraform: Experience managing complex state, custom providers, and enterprise-grade modules.
• K8s Specialist: Deep understanding of CNI, CSI, Ingress Controllers, and Service Mesh.
• Python Mastery: Ability to write production-grade Python for building CLI tools, automation scripts, and AI agent logic.
• Agentic AI Experience: Proven experience moving beyond simple prompts to building autonomous agents that use tools/APIs to perform tasks day to day platform engineering tasks
• Production GitOps: Hands-on experience scaling Argo CD across hundreds of microservices.

Preferred Qualifications: 

• Experience with Azure OpenAI Service and building RAG (Retrieval Augmented Generation) systems f
• Knowledge of Policy-as-Code (OPA/Gatekeeper or Kyverno) integrated into CI/CD.
• Background in FinOps, specifically using AI to drive automated cloud cost reduction.

Competencies:

• Zero-Touch Provisioning: A developer can go from "Idea" to "Production-Ready URL" in minutes via an AI-guided workflow.
• Autonomous SRE: AI agents proactively identify and fix 30% of common infrastructure drift or pod failures before a human is paged.
• Immutable Infrastructure: 100% of production changes are driven via Terraform and Argo CD—no manual "click-ops."

What We Offer: 

• Competitive compensation 
• Employee medical coverage 
• Central office location 
• Entrepreneurial environment, autonomy, and fast decisions 
• Casual work environment 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-AD2

#LI-HYBRID

Overview:

Guidepoint is an enterprise software organization embarking on a modernization strategy from a legacy monolith to a cloud-native, Kubernetes-based environment. With multiple product and platform teams delivering reusable services across the enterprise, We are seeking a highly experienced PostgreSQL Database Administrator and Architect to design, operate, and evolve PostgreSQL platforms that support cloud-native, microservices-based applications. This role is critical to ensuring our data layer is scalable, resilient, secure, and aligned with Kubernetes-driven architectures.

You will work closely with platform engineering, DevOps, SRE, and application teams to design PostgreSQL architectures that seamlessly support containerized workloads, distributed systems, and high-throughput microservices. This is a hands-on leadership role requiring deep PostgreSQL expertise combined with modern cloud and Kubernetes experience. This role is essential for driving modernization, reducing duplication, accelerating delivery, and building a cohesive, future-ready enterprise architecture.

This position is a hybrid position out of our Pune office.

What You’ll Do:

• Design, deploy, and operate PostgreSQL platforms for microservices in Kubernetes environments, ensuring scalability and resilience
• Architect and manage Azure PostgreSQL (Flexible Server & Hyperscale/Citus) for high availability, disaster recovery, and global scale
• Lead performance tuning, troubleshooting, and capacity planning across database and infrastructure layers
• Drive cloud migration and modernization from legacy/on-prem systems to cloud-native PostgreSQL
• Partner with engineering teams to enable CI/CD, automation, and zero-downtime deployments
• Implement security, compliance, backup, and disaster recovery strategies
• Define database design patterns for microservices, including distributed and event-driven architectures
• Build automation using IaC tools (Terraform, Bicep) and scripting (Python, Bash, PowerShell)
• Establish monitoring/observability, define best practices, and mentor teams as a senior technical leader

Required Technical Qualifications:

• 8+ years in software architecture, cloud engineering, or platform engineering.
• Strong expertise in: 
• Domain-driven design (DDD) and domain decomposition
• Cloud-native design principles and modernization strategies
• Event-driven design, messaging platforms (Kafka, Azure Service Bus)
• Cloud-native patterns such as CQRS, Saga, Event Sourcing, Circuit Breakers
• Demonstrated proficiency in programming languages with the ability to assess current application structures and determine appropriate modernization approaches.
• Experience with authentication and identity, including Auth0, OIDC, OAuth2, and SSO.
• Experience in API architecture, including REST, GraphQL, and gateways, is required.
• Experience using AI-powered tooling to support PostgreSQL administration, troubleshooting, and operational efficiency.

Desired Technical Qualifications:

• Kubernetes, Containers, service mesh, ingress/egress patterns  
• Microservices and distributed systems 
• Ci/CD pipelines, Helm charts, GitOps and modern DevOps tooling

What We Offer:

• Competitive compensation
• Employee medical coverage
• Central office location
• Entrepreneurial environment, autonomy, and fast decisions
• Casual work environment

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-NJ1

#LI-HYBRID

So, what’s the role all about?

Within Actimize, the AI Platform is developing the next generation advanced analytical cloud platform that will harness the power of data to provide maximum accuracy for our clients’ Financial Crime programs. As part of the PaaS/SaaS development group, you will be responsible for developing this platform for Actimize cloud-based solutions and to work with cutting edge cloud technologies.

How will you make an impact?

NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions & has been consistently ranked as number one in the space

At NiCE Actimize, we recognize that all employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation, and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.

This new SaaS platform will enable our customers (some of the biggest financial institutes around the world) to create solutions on the platform to fight financial crime.

• Design, and develop scalable, resilient, and enterprise-grade products from the ground up, serving as a technical leader within the development team.
• Drive end-to-end technical tasks and initiatives, defining the technical approach and ensuring alignment with business goals.
• Serve as a technical subject matter expert, providing guidance, mentorship, and expert-level code reviews to ensure high-quality, maintainable, and efficient solutions.
• Pitch ideas and innovate continuously to take the team and project to the next level.
• Own the technical challenges for high-availability systems, ensuring they meet stringent performance, reliability, and security standards.
• Collaborate effectively in multi-disciplinary Agile teams, adopting Agile methodologies and tools.
• Provide expert-level code reviews, guiding the team in translating complex business requirements into elegant and scalable technical artifacts.
• Implement and improve system monitoring, alerting, and observability.
• Create infrastructure through automation for hosting services on AWS.
• Collaborate with multiple teams and stakeholders to achieve business goals.
• Display a strong sense of ownership and proactiveness, and must have delivered applications that are performant, resilient, and efficient from a cost and operations perspective.

Have you got what it takes?

• 4+ years of experience working in the software industry as a software engineer (part of a SW development team and not a support team).
• Experience building GenAI products using tools like AWS Bedrock and OpenAI is must.
• Good experience on Prompt Engineering and advanced prompt techniques.
• Expert-level proficiency in Python and a proven track record of implementing Cloud Native solutions on AWS.
• Deep expertise in designing and deploying solutions within the AWS ecosystem, with an in-depth understanding of AWS networking, security, and costing.
• Experience working in and driving Continuous Integration and Delivery (CI/CD) practices using industry-standard tools such as Jenkins, Docker, Kubernetes, and Artifactory.
• Must have architected and deployed complex microservices from scratch on a cloud ecosystem, owning the entire lifecycle from design to production.
• Must have experience in creating docker containers and hosting the same using EKS/ECS.
• Huge advantage: Hands-on experience with AWS components like API Gateway, Glue, EC2, Lambda, S3, CloudWatch, DynamoDB, SQS, AWS Bedrock, etc.
• Experience with DevOps practices and tools like JIRA, Confluence, and Terraform.
• A team player that demonstrates a strong work ethic, creativity, assertiveness, and flexibility
• Prior experience in the Finance, Fraud, or Anti-Money Laundering (AML) domains is a plus.
• Exposure to GenAI tools like GitHub / Co-pilot is also required.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10230
Reporting into: Tech Manager
Role Type: Individual Contributor

So, what’s the role all about?

We are seeking a Senior QA Automation Specialist to join our Big Data team, where we build cutting-edge, AI-driven applications that empower the world’s largest financial institutions in the fight against financial crime.

You’ll be part of a dynamic group responsible for the analytics and developer experience foundations, enabling software developers, data engineers, and data scientists to deliver scalable, high-quality analytics solutions quickly. In this role, you’ll ensure the quality, reliability, and performance of our intelligent cloud-based products through robust automated testing.

How will you make an impact?

• Lead , design, develop, and maintain automated tests for frontend portal pipelines.
• Implement and manage a scalable testing framework to support continuous integration and delivery.
• Create test plans, and maintain detailed documentation of testing processes, results, and quality metrics.
• Collaborate with developers and product managers to understand system architecture and business requirements.
• Participate in requirements analysis, technical reviews, and test planning.
• Identify, document, and track defects, drive resolution with development teams.
• Monitor production environments, investigate anomalies, and push for timely fixes.
• Ensure data health and correctness across systems.
• Continuously improve QA processes, tools, and best practices.
• Advocate for quality across the development lifecycle.

Have you got what it takes?

• 8-11 years of hands-on programming experience in JavaScript, Python or TypeScript.
• Experience with AWS and cloud-native architectures.
• Familiarity with unit testing, performance testing, and debugging techniques.
• Hands-on experience with automation frameworks like Playwright, Selenium, or equivalent.
• Proficiency with Git and collaborative development workflows.
• Fast learner with excellent analytical and problem-solving skills.
• Strong communication skills and a proactive, ownership-driven mindset.
• Passion for building scalable, resilient systems in cloud environments.
• Can-doer that can take a task from plan to completion
• Team player, excellent communication, and presentation skill

What Would Make You Stand Out?

• Exposure to DevOps practices and tools like Jenkins, Terraform
• Background in data quality assurance and monitoring
• Experience with test management tools such as Jira, X-Ray,Playwrite, or similar

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9865
Reporting into: Group Lead, Engineering, Recording
Role Type: Individual Contributor

Overview of Role

66degrees is looking for a Technical Delivery Manager who has evolved from a strong software engineering background into a delivery leadership role. This role operates at the intersection of product strategy, technical architecture, and engineering execution. You will play a critical role in translating business vision into scalable technical solutions, partnering with cross-functional teams to drive execution and ensure quality. This role requires someone who can balance technical depth with delivery excellence, thriving in ambiguity to build solutions that create measurable business impact.

Responsibilities

• Own end-to-end delivery of software engineering projects from planning to release, contributing to roadmap and feature definition.
• Define project scope, timelines, and resource allocation to ensure predictable delivery while proactively identifying risks and trade-offs.
• Collaborate closely with engineering teams on system design, architecture, and technical decisions, ensuring scalability and performance.
• Drive execution across backend, frontend, and cloud-based systems, partnering with AI and data teams to build data-driven products.
• Ensure adherence to engineering best practices, code quality, and scalable architecture through structured yet flexible workflows.
• Lead Agile processes including sprint planning, stand-ups, reviews, and retrospectives to improve team velocity and predictability.
• Work with stakeholders to translate complex business requirements into clear technical execution plans and architecture artifacts.
• Communicate project status, risks, and outcomes effectively to leadership and stakeholders at all levels of the organization.
• Identify and manage dependencies and blockers, driving continuous improvement in delivery processes and team performance.

Qualifications

• 8+ years of experience with a strong foundation in software engineering, architecture, or technical delivery roles.
• Proven experience in system design, solution architecture, and leading the deployment of scalable applications.
• 3+ years of experience in Delivery or Technical Project Management, with prior experience as a Tech Lead or Senior Engineer.
• A Bachelor’s degree in Computer Science, Computer Engineering, or a related field required.
• Hands-on expertise in backend development (Python/Java/Node.js) and frontend frameworks (React or similar).
• Strong understanding of cloud platforms (GCP/AWS/Azure), microservices, and CI/CD practices.
• Proficiency in Agile/Scrum methodologies and tools like Jira or Azure DevOps; Scrum certifications (CSM/PSM) preferred.

Position Summary:

We are seeking a Solution Architect – (AI Infrastructure & Hybrid Cloud) to lead the strategic design, architecture, and deployment of large-scale, enterprise-grade Red Hat OpenShift and Kubernetes environments. As a technical authority at the L4 level, you will be responsible for defining the blueprint of our cloud-native infrastructure, ensuring it is secure, scalable, and highly automated.
The ideal candidate acts as the bridge between traditional infrastructure and modern DevOps, serving as the lead design authority for global clients. You will collaborate with Network and Firewall Architects to build a unified fabric where containerized workloads, legacy data centers, and hybrid cloud environments coexist seamlessly through advanced automation and Infrastructure-as-Code (IaC).

Key Responsibilities:

• Architect and Design Enterprise OpenShift Solutions: Lead the high-level design (HLD) and low-level design (LLD) for multi-tenant Red Hat OpenShift and Kubernetes clusters across on-prem and hybrid cloud environments.
• Define the technology stack, standards, and blueprints for deploying AI solutions across global, multi-region public clouds (AWS/Azure/GCP) and diverse on-premise hardware.
• Oversee the successful end-to-end rollout of critical services including AI SOC, OpenShift AI, and AI-based Cybersecurity Log Optimization.
• Drive Network DevOps Strategy: Define and standardize the automation roadmap using Ansible, Terraform, and Python to achieve "Zero-Touch" infrastructure provisioning and configuration.
• Lead Customer & Stakeholder Engagement: Act as the primary technical consultant for global clients, leading design workshops, architecture validation, and executive-level technical reviews.
• Integrate Advanced AI apps, Networking & Security: Collaborate with Pre-sales, AI application developers & Engineers, Firewall Architects to design secure AI agents & use cases, container networking (CNI) models, implementing Zero-Trust security, service mesh (Istio), and micro-segmentation within OpenShift environment.
• Optimize Hybrid Infrastructure: Oversee the seamless integration of OpenShift with physical networking (Cisco ACI, VXLAN) and virtualized platforms (RHEL-V, VMware ESXi).
• GPU & Hardware Orchestration: Design and manage hardware acceleration using the NVIDIA GPU Operator and Node Feature Discovery (NFD). Implement Multi-Instance GPU (MIG) and time-slicing to optimize resource utilization across multi-tenant clusters.
• Establish CI/CD Governance: Architect robust CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions) for infrastructure and application delivery, ensuring compliance and security are baked into the workflow.
• Lead Observability & Reliability: Design comprehensive monitoring and logging architectures using Prometheus, Grafana, and ELK stack to ensure 99.99% availability of cluster services.
• Mentorship & Technical Leadership: Guide and mentor L2/L3 engineers, providing expert-level escalation support and establishing best practices for the DevOps and Network teams.
• Innovation & R&D: Evaluate and introduce emerging technologies such as Advanced Cluster Management (ACM), Advanced Cluster Security (ACS), and Cloud-Native Networking (OVN-Kubernetes).

Basic Qualifications:

• Bachelor’s or master’s degree in computer science, Engineering, or a related field
• 10+ years of progressive experience in systems architecture, infrastructure engineering, or network DevOps.
• Expert/Architect-level proficiency in OpenShift (RHOS), and Kubernetes architecture in large-scale production environments.
• Experience architecting hybrid-cloud OpenShift solutions involving AWS (ROSA), Azure (ARO), or Google Cloud.
• Proven track record in Automation & IaC: Mastery of Ansible, Terraform, and Git-based workflows to manage complex infrastructures.
• Deep understanding of Linux (RHEL) Internals: Mastery of kernel networking, storage drivers (CSI), and container runtimes (CRI-O).
• Strong Network Background: In-depth knowledge of BGP, VXLAN, and EVPN as they apply to connecting containerized workloads to physical data center fabrics.
• Experience in "Architecture as Code": Ability to develop and maintain compliance artifacts, design validation reports, and automated documentation.
• Excellent Leadership Skills: Demonstrated ability to manage high-stakes customer relationships and lead cross-functional technical teams

Preferred Qualifications:

• Certifications: Red Hat Certified Architect (RHCA), Red Hat Certified Specialist in OpenShift (Administration/Development), or CKA/CKS (Certified Kubernetes Administrator/Security), AWS/GCP Certified DevOps Engineer, AWS Certified SysOps Administrator, HashiCorp Certified: Terraform Associate
• Red Hat Certified OpenShift Administrator, AWS Certified AI Practitioner, Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP)
• Security Focus: Exposure to DevSecOps tools (e.g., Quay, StackRox) and zero-trust framework implementation
• Legacy Integration: Familiarity with Cisco ACI, Arista CloudVision, or Juniper Apstra for end-to-end automation integration
• Red Hat OpenShift AI (ROAI) expertise will be preferred
• Familiarity with LLM deployment requirements and vector database infrastructure
• Background in Cybersecurity infrastructure (SIEM, SOAR, SOC & VAPT platforms)
• Experience with MLOps infrastructure (Kubeflow, MLflow) and high-speed telemetry pipelines

About the Role

We are seeking an experienced Engineering Infrastructure Security Manager to lead the security of our production and non-production engineering systems. This is a critical leadership role responsible for securing the infrastructure that powers the software development lifecycle, including source control systems, CI/CD pipelines, build environments, deployment platforms, developer tools, and associated cloud resources. The ideal candidate will bring deep technical expertise in infrastructure security, strong leadership capabilities, and a solid understanding of modern engineering and DevSecOps practices.

Key Responsibilities

Engineering Systems Security

• Design and implement security controls across development, staging, testing, and production environments
• Secure CI/CD pipelines, build systems, and deployment automation against supply chain threats
• Manage security for source control systems, code repositories, and secrets management platforms
• Oversee security of containerized environments (Docker, Kubernetes) and IaC ecosystems
• Ensure security across multi-cloud environments (AWS, GCP, Azure) and hybrid infrastructure

Security Architecture & Technical Leadership

• Design and implement security frameworks aligned with engineering workflows and developer productivity
• Implement zero-trust architecture and least-privilege access models
• Secure API gateways, service meshes, and microservices architectures
• Lead security initiatives across observability, logging, and monitoring platforms
• Strengthen network security posture including firewalls, VPCs, and segmentation

Risk Management & Vulnerability Response

• Conduct security assessments and penetration testing across engineering systems
• Manage vulnerability scanning and remediation programs
• Develop threat models for critical systems and deployment pipelines 
• Lead incident response for infrastructure security events
• Track and analyze security metrics (deployment security, configuration compliance, infra drift)

Team Leadership & Collaboration

• Build, mentor, and manage a high-performing team of security engineers
• Drive a “security as code” culture across engineering teams
• Collaborate with platform, SRE, and development teams to embed security into SDLC
• Provide training and guidance on secure infrastructure practices
• Foster a culture of security awareness and proactive risk reporting

Policy, Compliance & Governance

• Define and enforce security policies aligned with SOC 2, ISO 27001, NIST, PCI-DSS
• Ensure compliance with data protection regulations (GDPR, CCPA)
• Implement strong access control mechanisms and RBAC (must-have)
• Conduct regular audits and maintain compliance documentation
• Manage security for production data access and handling

Automation & Continuous Improvement

• Drive automation of security monitoring, controls, and incident response
• Implement security-as-code using Terraform, CloudFormation, and policy frameworks
• Integrate automated security testing into CI/CD pipelines (SAST, DAST, container scans)
• Maintain infrastructure security baselines and automated compliance checks
• Continuously reduce security technical debt

Business Continuity & Disaster Recovery

• Design and test disaster recovery plans for engineering infrastructure
• Implement backup strategies for source code, artifacts, and configurations
• Ensure high availability and resilience of critical systems
• Support incident response and business continuity planning from a security perspective

Basic Qualifications

Technical Expertise

• 8–12 years of experience in infrastructure security or related fields, with 3+ years in a leadership role
• Strong expertise in cloud security (AWS, GCP, Azure) and cloud-native architectures
• Hands-on experience with Kubernetes, containers, and orchestration platforms
• Deep understanding of CI/CD security, supply chain security, and DevSecOps practices
• Proficiency with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation)
• Experience with security tools: SIEM, vulnerability scanners, IDS/IPS, endpoint protection
• Strong knowledge of network security, encryption, IAM, and secrets management

Leadership & Collaboration

• Proven experience building and managing high-performing security teams
• Experience driving cross-functional initiatives across engineering, operations, and product teams
• Strong project management and execution skills
• Ability to mentor and grow security talent

Communication & Strategic Thinking

• Strong communication skills with ability to explain complex concepts to technical and non-technical stakeholders
• Experience presenting security strategies and risk insights to leadership
• Ability to translate business needs into security solutions
• Strong documentation and process definition skills

Compliance & Risk Management

• Experience with compliance frameworks: SOC 2, ISO 27001, NIST, PCI-DSS
• Strong understanding of risk assessment and security frameworks
• Knowledge of data privacy and regulatory requirements

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Security, or related field
• Security certifications such as CISSP, CISM, CCSP, CEH, or cloud security certifications
• Experience with GitOps workflows and tools like GitHub Advanced Security or GitLab Security
• Proficiency in scripting/programming (Python, Go, Bash) for automation
• Experience in regulated industries (finance, healthcare, government)
• Background in SRE or DevOps practices
• Experience securing microservices and serverless architectures
• Strong interest in security research and evolving threat landscapes

About the Role

We are seeking an experienced Infrastructure Security Engineer to work on the security of our production and non-production engineering systems. This is a critical  role responsible for securing the infrastructure that powers the software development lifecycle, including source control systems, CI/CD pipelines, build environments, deployment platforms, developer tools, and associated cloud resources. The ideal candidate will bring deep technical expertise in infrastructure security and a solid understanding of modern engineering and DevSecOps practices.

Key Responsibilities

Engineering Systems Security

• Design and implement security controls across development, staging, testing, and production environments
• Secure CI/CD pipelines, build systems, and deployment automation against supply chain threats
• Manage security for source control systems, code repositories, and secrets management platforms
• Oversee security of containerized environments (Docker, Kubernetes) and IaC ecosystems
• Ensure security across multi-cloud environments (AWS, GCP, Azure) and hybrid infrastructure

Security Architecture & Technical Leadership

• Design and implement security frameworks aligned with engineering workflows and developer productivity
• Implement zero-trust architecture and least-privilege access models
• Secure API gateways, service meshes, and microservices architectures
• Lead security initiatives across observability, logging, and monitoring platforms
• Strengthen network security posture including firewalls, VPCs, and segmentation

Risk Management & Vulnerability Response

• Conduct security assessments and penetration testing across engineering systems
• Manage vulnerability scanning and remediation programs
• Develop threat models for critical systems and deployment pipelines 
• Lead incident response for infrastructure security events
• Track and analyze security metrics (deployment security, configuration compliance, infra drift)

Policy, Compliance & Governance

• Define and enforce security policies aligned with SOC 2, ISO 27001, NIST, PCI-DSS
• Ensure compliance with data protection regulations (GDPR, CCPA)
• Implement strong access control mechanisms and RBAC.
• Conduct regular audits and maintain compliance documentation
• Manage security for production data access and handling

Automation & Continuous Improvement

• Drive automation of security monitoring, controls, and incident response
• Implement security-as-code using Terraform, CloudFormation, and policy frameworks
• Integrate automated security testing into CI/CD pipelines (SAST, DAST, container scans)
• Maintain infrastructure security baselines and automated compliance checks
• Continuously reduce security technical debt

Business Continuity & Disaster Recovery

• Design and test disaster recovery plans for engineering infrastructure
• Implement backup strategies for source code, artifacts, and configurations
• Ensure high availability and resilience of critical systems
• Support incident response and business continuity planning from a security perspective

Basic Qualifications

Technical Expertise

• 2–5 years of experience in infrastructure security or related fields.
• Strong expertise in cloud security (AWS, GCP, Azure) and cloud-native architectures
• Hands-on experience with Kubernetes, containers, and orchestration platforms
• Deep understanding of CI/CD security, supply chain security, and DevSecOps practices
• Proficiency with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation)
• Experience with security tools: SIEM, vulnerability scanners, IDS/IPS, endpoint protection
• Strong knowledge of network security, encryption, IAM, and secrets management

Compliance & Risk Management

• Experience with compliance frameworks: SOC 2, ISO 27001, NIST, PCI-DSS
• Strong understanding of risk assessment and security frameworks
• Knowledge of data privacy and regulatory requirements

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Security, or related field
• Security certifications such as CISSP, CISM, CCSP, CEH, or cloud security certifications
• Experience with GitOps workflows and tools like GitHub Advanced Security or GitLab Security
• Proficiency in scripting/programming (Python, Go, Bash) for automation
• Experience in regulated industries (finance, healthcare, government)
• Background in SRE or DevOps practices
• Experience securing microservices and serverless architectures
• Strong interest in security research and evolving threat landscapes

We are looking for an experienced Database Architect to design and govern scalable, secure, and high-performing database solutions across enterprise applications. The ideal candidate should have strong expertise in database architecture, data modeling, performance tuning, cloud databases, security, and DevOps-enabled database deployments.

This role will work closely with application teams, DevOps, infrastructure, and business stakeholders to define the right database strategies and ensure robust, future-ready solutions.

Key Responsibilities

• Design logical, physical, and conceptual data models
• Define database architecture standards, schema design, naming conventions, and best practices
• Design scalable, multi-tenant, and high-availability database solutions
• Evaluate and recommend the right database technologies such as SQL Server, Azure SQL, PostgreSQL, DB2, and NoSQL platforms
• Optimize database performance through indexing, query tuning, partitioning, and execution plan analysis
• Design and implement security controls including access management, encryption, masking, and auditing
• Ensure compliance with standards such as GDPR, SOX, HIPAA, PCI, where applicable
• Define backup, restore, disaster recovery, and data integrity strategies
• Support CI/CD and automated database deployments using DevOps practices
• Collaborate with development and architecture teams to review and approve database designs
• Create ER diagrams, architecture documents, and runbooks
• Mentor developers / DBAs on database best practices

Required Skills

• Strong experience in SQL Server / Azure SQL Database
• Good experience in PostgreSQL and DB2
• Strong knowledge of data modeling, normalization, and database design
• Expertise in SQL performance tuning, indexing, query optimization, and execution plans
• Experience with cloud database architectures, preferably on Azure
• Understanding of high availability, failover, backup, and disaster recovery
• Knowledge of database security, access control, and compliance-driven design
• Experience with Git, CI/CD, Terraform / Bicep / ARM, Azure DevOps or GitHub Actions
• Good understanding of microservices, distributed systems, and integration-heavy applications
• Strong documentation, communication, and stakeholder management skills

Preferred

• Experience with NoSQL databases such as Cosmos DB / MongoDB / DynamoDB
• Exposure to regulated industries like Banking, Insurance, Healthcare, etc.
• Strong architectural thinking with ability to balance scalability, security, and business needs

Soft Skills

• Strong analytical and problem-solving ability
• Excellent communication and collaboration skills
• Ability to influence and challenge design decisions constructively
• Mentorship and leadership mindset

THIS IS 5 DAYS WORK FROM OFFICE OPPORTUNITY

Summary: The Dynatrace Observability Lead/Architect is responsible for defining and driving the end-to-end observability strategy, architecture, integration, and implementation. This role ensures alignment with SRE and DevOps practices, enables AIOps capabilities, and leads the onboarding, optimization, and continuous improvement of observability across the organization.

Responsibilities:

• Define observability strategy, standards, and architecture (metrics, logs, traces, APM)
• Establish SLIs, SLOs, error budgets, and observability readiness standards
• Define tagging, metadata, and telemetry standards (naming, formats, traceability)
• Design integration architecture across CI/CD, observability, and ITSM platforms
• Define and enforce governance model, compliance, and audit requirements
• Establish KPIs and success metrics aligned with business and reliability goals
• Consolidate findings from assessments and identify risks and improvement areas
• Develop observability maturity assessment (DevOps/SRE alignment)
• Define implementation roadmap (quick wins vs long-term initiatives)
• Drive stakeholder workshops and validations
• Lead integration of CI/CD pipelines with observability (logs, metrics, traces, deployment markers)
• Implement tagging strategy (app, env, version, commit ID)
• Integrate with incident, change, and release management systems
• Define and implement service-level KPIs and golden signals
• Build operational and business dashboards
• Configure event correlation and alert tuning to reduce noise
• Track reliability metrics (MTTR, SLOs, change failure rate)
• Define and implement AIOps architecture and use cases
• Drive AIOps (anomaly detection, RCA, event correlation, predictive insights)
• Implement automation, runbooks, and self-healing workflows
• Lead application onboarding and ensure standards adoption
• Act as primary stakeholder interface and drive best practices across teams

Required Skills & Qualifications:

• Proven hands-on experience with Dynatrace SaaS and Managed environments
• Strong knowledge of Azure, AWS, and GCP cloud infrastructures
• Proficiency in infrastructure monitoring (VMs, containers), application performance monitoring (APM), and log analytics
• Familiarity with ActiveGate, OneAgent, Network zone, Extension deployment, and SNMP device monitoring
• Strong experience in Digital experience monitoring
• Strong analytical skills and understanding of AIOps practices
• Excellent communication and documentation skills
• Experience in creating dashboards and defining alert strategies
• Strong experience with Dynatrace (APM, Infra, Logs, DEM, AIOps)
• Deep understanding of SRE, DevOps, and Observability principles
• Experience with CI/CD tools and cloud platforms (Azure/AWS/GCP)
• Knowledge of ITSM integrations and incident management workflows
• Experience in automation, scripting, and AIOps implementations

Preferred Qualifications:

• Dynatrace certification (Associate or Professional)
• ITIL or Service Management experience
• Exposure to enterprise security and compliance standards
• Experience working in multi-tenant or large enterprise environments

Experience Level :10 to 13 years

Overview of Role

As an App Development Architect, you'll be at the forefront of solution design, defining technical roadmaps, making critical architectural decisions, and ensuring the successful delivery of complex application projects. You'll mentor development teams, promote best practices, and drive innovation across our application development lifecycle, primarily leveraging the power of Google Cloud Platform.

Responsibilities:

• Architectural Leadership: Lead the design and architecture of robust, scalable, secure, and high-performance applications, defining technical standards, patterns, and best practices.
• Solution Design & Strategy: Translate complex business requirements and user stories into detailed technical designs, architectural blueprints, and implementation strategies for application development projects.
• Technology Selection: Evaluate and recommend appropriate technologies, frameworks, and platforms, with a strong emphasis on Google Cloud Platform (GCP) services and cloud-native architectures.
• Technical Guidance & Mentorship: Provide expert technical guidance and mentorship to development teams, conducting code reviews, and ensuring adherence to architectural principles and coding standards.
• Performance & Scalability: Design solutions that meet stringent performance, scalability, reliability, and security requirements, anticipating future growth and evolving needs.
• Integration Strategy: Define strategies for integrating diverse systems, including APIs, microservices, third-party platforms, and legacy applications.
• Stakeholder Collaboration: Collaborate closely with clients, product managers, project managers, and cross-functional engineering teams to ensure alignment between business goals and technical solutions.
• Roadmapping & Innovation: Contribute to technical roadmaps, staying abreast of emerging technologies and industry trends (e.g., AI/ML integration, serverless, containerization) to drive innovation.
• Risk Management: Identify potential technical risks and challenges, proposing mitigation strategies throughout the project lifecycle.

Qualifications:

• 10+ years of progressive experience in software development, with at least 3-5 years in an Application Architect or similar senior leadership role, focusing on complex enterprise applications.
• Experience on frontend react/angular application design and development with strong architecture exp.
• Deep, hands-on experience designing and deploying applications leveraging a broad range of preferred GCP any cloud exp counts AWS,Azure.
• Strong understanding and practical experience with modern architectural patterns (e.g., Microservices, Event-Driven Architecture, Serverless, N-tier applications).
• Expertise in one or more modern programming languages commonly used in enterprise application development mandatory Python good to have additionally (Java,Nodejs,C#).
• Proficient in designing data models and selecting appropriate database technologies (relational, NoSQL) based on application requirements.
• Extensive experience with RESTful API design principles, API Gateways (e.g., Apigee), and secure API development.
• Solid understanding and experience with DevOps principles, CI/CD pipelines, and automation tools..
• Exceptional analytical and problem-solving skills, with the ability to define technical solutions for complex business problems.
• Excellent verbal and written communication skills, with proven ability to lead technical discussions, present architectural designs, and mentor development teams.
• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Willingness to work flexible hours and rotational shifts as per business requirements.
• Ability to work independently and as part of a collaborative team, fostering strong relationships with application development teams.

So, what’s the role all about?

As a Data Engineer at NiCE, you will be joining a global team responsible for managing Oracle, Postgres, MySQLRDS databases. You will work alongside DBAs, DevOps, Engineering, and SRE teams to develop database strategies, frameworks, and best practices, with a focus on infrastructure as code. High availability is the number one priority with an emphasis on reliability and performance. Candidates should be able to develop a rapid understanding of our product portfolio and contribute to the reliability of our platform. Must work well within a fast-paced global and remote team environment and have strong communication and documentation skills. A strong work ethic and the ability to provide on-call 24x7x365 support on rotation are expected.

How will you make an impact?  

• Be a knowledge expert on all critical database activities such as replication, failover, archiving, performance tuning, reporting, scaling, capacity planning, and security.
• Refactor multiple legacy database processes for design and scalability that facilitate data integrity, client migration, and database schema changes in collaboration with the Engineering teams.
• Assist in tightening the database alerting procedures to help achieve the goal of 100% platform reliability.
• Provide guidance and support to Application Developers and QA teams on database-related projects and initiatives.
• Proactively plan and provide recommendations for capacity and resilience, with a strong focus on reliability.
• Collaborate with the Performance/Engineering teams on application SQL tuning and optimization.
• Provide excellent documentation and help to condense and publicize existing documentation.
• Proactively and regularly make recommendations for Database improvements.
• Provide in-depth evaluation and analysis of complex platform issues, resolving and preventing any critical incidents.

Have you got what it takes?

• Bachelor’s (mandatory) Degree or Master’s (preferred) in Computer Science, Engineering, Software Engineering, or a relevant field 
• At least 12+ years of proven experience with Postgres Database Management and Administration
• Proficiency in developing scripts using scripting languages such as Python, Perl, Bash, and YAML to automate the database maintenance and administration activities
• Experience with Linux-based infrastructure, Linux/Unix administration, and AWS.
• Experience with project management and workflow tools such as Jira, Version Control Systems such as GIT, etc.
• Experience with 24/7 support, backup, and recovery practices
• Stellar troubleshooting skills with the ability to spot issues before they become problems
• Exceptional coordination skills to work across global teams
• Time and project management skills, with the capability to prioritize and multitask as needed

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8894
Reporting into: Tech Manager, Cloud Operations
Role Type: Individual Contributor

The Role

We are looking for an elite engineer who builds like a hacker and communicates like a consultant. You will not just be building models in a notebook; you will be deployed to the front lines to build, architect, and ship end-to-end Agentic AI products directly for our most strategic customers.

This is a high-stakes role. You will face "tricky" customers who have vague requirements and high expectations. Your job is to translate their chaos into technical order, write production-grade code, and deploy autonomous agents that solve their actual business problems.

What You Will Do

• Build & Deploy (60%):

Design and ship full-stack AI applications. You own the pipeline from data ingestion to the LLM inference layer to the frontend interface.

Architect autonomous agentic workflows (using frameworks like LangChain, LangGraph, or custom implementations) that can reason, plan, and execute complex tasks.

Write robust, clean, and highly testable code (Python/Typescript). "It works on my machine" is not acceptable; it must work in the customer's restricted cloud environment.

Handle DevOps and MLOps constraints: Dockerizing agents, managing Kubernetes clusters, and optimizing inference latency.

• Customer Engineering (40%):

Serve as the technical face of the company for our most demanding accounts.

Navigate complex stakeholder environments. You will push back on unrealistic demands, clarify ambiguous requirements, and steer "tricky" customers toward technically feasible solutions without breaking rapport.

Translate technical constraints into business value for non-technical executives.

Generate high-quality data for our customers and ability to review the data generated by other experts. This is one of the most critical aspects of the role.

The "Must-Haves"

• Experience: 8–12 years of total engineering experience. You started as a strong Software Engineer and evolved into an AI specialist.
• Education: B.S./M.S. in Computer Science, Math, or Physics from a top-tier institution (IIT, MIT, Stanford, Harvard, Berkeley, CMU, or similar global top-ranking universities).
• Deep AI Fluency: You aren't just calling APIs. You understand RAG implementation nuances, vector database optimization, fine-tuning (LoRA/PEFT), and the architecture of agentic loops.
• Production Engineering: Experience with end-to-end deployment (AWS/GCP/Azure, CI/CD pipelines, Terraform, Docker).

The "Why You" (Soft Skills)

• Thick Skin & High EQ: You don't get flustered when a customer changes their mind for the third time in a week. You can hold your ground with a CTO and explain "why not" to a CEO.
• Extreme Attention to Detail: You catch the edge cases that others miss. You obsess over error handling, retry logic in agents, and data privacy.
• Grit: You enjoy the "messy" work of integrating legacy enterprise data just as much as prompting the latest model.

What will set you apart

• Public Code: A visible GitHub footprint is very helpful. We want to see your side projects, your contributions to open source, or your experiments with LLMs. Please include your GitHub link in your application.

Tech Stack

• Languages: Python (Expert).
• AI/Data (Expertise in all is not required): PyTorch, LangChain, LlamaIndex, Pinecone/Weaviate, OpenAI/Anthropic APIs, HuggingFace.
• Infra (Expertise in all is not required): Kubernetes, Terraform, AWS/GCP.

So, what’s the role all about?

Our company is seeking a highly skilled Technical Manager, Engineering with expertise in writing software with real time constraints to join our software development team. We are looking for an energetic, passionate software leader who thrives on successfully releasing products to the market, an established R&D leader, passionate about building and operating cloud native and highly distributed products that are used by millions of users in a SaaS business model, has a deep understanding of agile development methods and can lead a team of highly qualified software engineers. 

How will you make an impact? 

• Team Leadership:
• Lead empathetically and coach engineering teams, fostering a collaborative environment to provide technical leadership to achieve project goals. 
• Empower team members to make technical decisions, instil sense of ownership and self-organize.
• Hands-on with coding, practiced in Claude Code, Git Hub copilot, must have latest AI skills.
• Work closely with team members and provide technical guidance where required.
• Conduct regular performance reviews and provide constructive feedback to team members. 
• Manage all aspects of the team such as hiring, reviews, mentoring and promotions
• Provide worldwide support to our customers, handle incident bridges & customer escalations
• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives.
• Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload.
• Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization.
• Identify and address roadblocks that hinder team productivity, including organizational obstacles, resource constraints, and dependencies. 
• Collaborate with other departments to remove impediments that require cross-functional support. 

Stake Holder Management

• Work with the line of business to define the product roadmap and strategy.
• Communicate effectively with product owners, technical architects, business stakeholders, and other cross-functional teams to align on project goals and priorities. 
• Manage expectations and provide transparent updates on project progress. 
• Address concerns and mitigate risks proactively. 

Agile Methodology

• Perform sprint wise planning and development of short, medium, and long-term plans to achieve strategic objectives.
• Create estimations for projects in collaboration with architects, developers and QA
• Facilitate effective sprint reviews and demonstrations to stakeholders
• Formulate metrics for quality and productivity improvement

Technical Oversight

• Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks.
• Review technical designs and architecture to ensure quality, scalability, and maintainability. 
• Monitor code quality and identify areas for improvement through code reviews. 
• Collaborate with technical leads to resolve complex technical challenges and make informed technology decisions
• Drive and impact all current processes related to software development and improvements across the org as necessary.

Continuous Improvement:

• Encourage a culture of continuous improvement within the team by analyzing project metrics, identifying areas for optimization, and implementing necessary changes. 
• Promote knowledge sharing and cross-training among team members to enhance overall team capabilities. 

Have you got what it takes?

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
• 15+ years of experience in Software development.
• At least 3 years' experience in managing multiple teams of software developers including first-line Managers , Architects and Product Managers.
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
• Experience developing and supporting multi-tenant cloud-native software delivered as-a-Service (SaaS).
• Experienced in VoIP, telecom, Media handling with protocols such as SIP, SDP, RTP, RTCP.
• Have knowledge of Inbound, Outbound and most aspects of CCaaS.
• Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance.
• Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.
• Familiar with Quality targets and SLAs for SaaS applications.
• Experience of product development using C++, C# technologies and frameworks like .Net.
• Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS).
• Experience working abroad or with global teams is preferred.
• Demonstrated ability to deftly influence others, especially in sensitive or complex situations.
• Deep experience with agile software development techniques and pitfalls.
• Excellent communication skills, problem-solving and decision-making skills.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID- 10696
Reporting into: Director, Engineering, CX
Role Type: Individual Contributor

What You’ll Do:

• Play a key role in ensuring product quality, reliability, and performance.
• Define test strategies and lead automation initiatives.
• Design and execute manual and automated tests for UI, API, and database layers.
• Develop and maintain test automation frameworks using Selenium, Playwright, Robot Framework, or similar tools.
• Write, execute, and optimize automated test scripts integrated with CI/CD pipelines (e.g., Jenkins).
• Perform API and database validations, analyze logs, debug failures, and report defects clearly.
• Collaborate closely with developers, product managers, DevOps, and stakeholders to ensure end-to-end quality.
• Write SQL queries to validate data across databases and ensure overall data accuracy, consistency, and integrity.
• Support end-to-end data validation across platforms such as ClickHouse, Spark, BigQuery, and MySQL.
• Apply strong coding, testing, and problem-solving skills to identify risks and improve test coverage.
• Contribute to the continuous enhancement of QA tools, frameworks, processes, and automation infrastructure.
• Work in a dynamic and agile development environment and adapt to changing requirements.
• Support performance testing initiatives using relevant automation and monitoring tools.

Who You Are:

• Bachelor’s degree in engineering or equivalent from a well-known Institute / University.
• 3.5+ years of hands-on experience with QA Automation Framework development & design (Preferred language: Python).
• Strong understanding of software testing methodologies and QA best practices.
• Experience with Python (preferred), or any other programming language with strong coding fundamentals, Shell scripting, Selenium / Playwright, QA Automation and Software Testing.
• Experience in Software Development / SDET roles (must-have).
• Strong problem analysis, troubleshooting, and debugging skills.
• Strong SQL and database validation skills, with the ability to identify data issues and maintain high data quality.
• Familiarity with ClickHouse, Spark, BigQuery, and MySQL is highly preferred.
• REST/API testing experience is a plus.
• Experience integrating automated tests with CI/CD pipelines and improving test coverage metrics.
• Experience working in Linux/Unix environments.
• Basic understanding of operating systems.
• Exposure to Dockerization, Virtualization, and containerized deployments is a plus.

About the Role

As a Product Owner in the AI Solutions team, you will play a pivotal role in translating strategic direction into actionable product increments. You will work closely with engineering teams in India, Nepal, and the US to ensure that our generative AI platform delivers measurable value to healthcare payers, with a focus on key business cases (i.e. Payment Integrity) and unstructured data solutions. This is an execution-focused role, responsible for the “how” of delivery and sprint cadence, while closely partnering with the Senior Product Manager who drives the “what” and “why.”

Your day to day

• Create and maintain a structured product backlog for GenAI solutions, ensuring clear problem statements, acceptance criteria, and definitions of done.
• Own GenAI stories in Jira, maintaining distinct boards, sprint cadences, and capacity visibility as defined by team processes.
• Break down high-level product and governance objectives into actionable user stories and tasks.
• Lead grooming sessions with engineers, data modeling, stakeholders, and others to clarify scope, estimate effort, and prioritize work based on business value and readiness.
• Drive sprint planning, coordinate daily stand-ups for the AI team, and proactively remove blockers to ensure commitments are met and deliverables align with the roadmap.
• Define and execute acceptance testing for completed features, verifying that data traceability, outputs, and governance capabilities meet requirements.
• Coordinate with security and compliance to ensure features meet auditability, observability, and hallucination control guardrails.
• Prepare release notes, user guides, and internal training materials; support deployments with DevOps and ensure client-facing documentation reflects new capabilities.
• Act as a liaison between product leadership, engineering, data modeling, and platform teams; communicate progress and issues clearly.
• Track and report on key SDLC metrics (burndown, velocity, throughput, capacity) and maintain a knowledge base of FAQs, lessons learned, and key decisions.
• Champion continuous improvement by applying agile best practices, identifying process bottlenecks, and leveraging AI tools for backlog management and documentation.

What you bring to the team

• 3+ years as a Product Owner or similar role in a data-driven environment, ideally supporting AI, data platforms, or healthcare products.
• Experience working with distributed engineering teams, preferably across US and India time zones, and familiarity with Scrum/Agile methodologies and tools (e.g., Jira, Confluence).
• Demonstrated ability to translate strategic product direction into actionable backlog items, groom stories with engineers, and manage sprint cadence.
• Strong understanding of the software development lifecycle (SDLC) and release management, with the ability to coordinate acceptance testing and quality assurance.
• Exposure to healthcare data (claims, clinical, or payer workflows) and AI/ML technologies.
• Excellent communication and organizational skills; comfortable interfacing with technical and non-technical stakeholders across product, engineering, security, and sales.
• Fluency in English (required for India-based roles).

What we would like to see, but not required

• Experience with healthcare interoperability standards (e.g., HL7 V2, FHIR, X12).
• Experience with cloud technologies (AWS, Azure, GCP), Databricks, or Snowflake.
• Prior work in a high-growth, fast-paced startup environment.

What you’ll get in return 

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements 

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

Overview

The Ad Exchange development team at GumGum is responsible for the technical development and operations of our Ad Exchange technology. The Ad Exchange software handles a high volume of requests (40 million requests per minute) and is a highly distributed Java web service. Our team currently uses technologies such as Java, Spring, MySQL, Kafka, Aerospike, ScyllaDb, Memcached, and more.

This role works with product managers and various engineering teams to deliver on priorities for the company, making a significant impact on a key revenue stream for the business.  You’ll be expected to take ownership of complex features, mentor engineers, and influence technical direction while collaborating with cross-functional partners across Product, Design, DevOps, Data Engineering and other teams. 

Note: This position offers the opportunity for remote work or 'work from home' as there isn't a nearby office. However, GumGum is excited to only consider applicants residing in India.

What You'll Achieve

• Design, build, and deliver highly scalable and low-latency services in Java using Spring and distributed data systems.
• Architect solutions with a focus on performance, maintainability, and reliability.
• Integrate with supply-side and demand-side partners and enhance core exchange workflows.
• Work closely with ML and data teams to integrate optimization models into the exchange.
• Mentor engineers within the India team, contributing to technical growth and best practices.
• Write high-quality, testable, and well-structured code.
• Troubleshoot and resolve production issues and contribute to improving system stability and latency.
• Collaborate with Product and internal stakeholders to define and execute technical priorities.
• Optimize infrastructure usage and improve the efficiency of the exchange.
• Conduct detailed code reviews and contribute to maintaining high engineering standards.
• Build a deep understanding of the Ad Tech ecosystem to help influence engineering direction.
• Implement ad tech features, privacy frameworks, and external partner integrations.
• Contribute to internal documentation and knowledge sharing across global engineering teams.

Skills You'll Bring

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• 6+ years of experience as an engineer with understanding of programming languages, preferably Java and Spring Framework
• A history of successfully shipping products into production
• Experience in taking ownership of end to end product implementation and providing stakeholder updates
• Preferred experience in a high volume transaction system > 100k transactions/second
• Experience in Ad Tech, CTV and Real-Time bidding is a plus
• Excellent communication skills and demonstrated ability to work with cross-functional teams across timezones, including remote collaboration
• Fast learner with excellent problem-solving skills in highly complex multi-threaded applications
• Experience working with AWS and distributed systems such as Kafka, Aerospike or equivalent large scale data storage/processing systems
• Experience with MySQL or similar RDBMS systems
• Analytical thinking and understanding complex logic
• An understanding of RTB (Real Time Bidding protocol)
• Experience working with Git, Gradle, and CI/CD delivery pipelines

The Role

At Addepar, we are looking for an experienced Automation Specialist-Operations to design, develop, and deploy enterprise-grade robotic process automations. The role is ideal for a UiPath expert who can operate independently, deliver high-quality solutions, and collaborate effectively with internal product, engineering and operations teams.

What You’ll Do:-

Process Assessment & Solution Design

• Review business requirements and assess automation feasibility.
• Define and document the automation solution design (PDD / SDD).
• Identify reusable components and develop modular solutions.
• Develop custom activities using UiPath SDK

Development & Testing

• Develop, debug and test workflows using UiPath Studio / Orchestrator.
• Implement robust exception handling, logging, alerting and configuration management.
• Conduct UAT with business stakeholders and incorporate feedback.
  
  

Deployment & Handover

• Package and deploy automations to UiPath Orchestrator (dev, test, prod) in a secure and maintainable manner
• Prepare documentation and handover materials for internal support teams.
• Provide knowledge transfer and brief training sessions as needed.
  
  

Optimization & Support

• Monitor bot performance and handle stabilization post-deployment.
• Recommend and implement performance improvements.

Who You Are:-

Technical Skills required:

• 4+ years of relevant experience in similar area.
• 3+ years hands-on UiPath experience
• UiPath Advanced RPA Developer (UiARD) certification (Preferred)
• Prior experience of developing of automation in finance, data operations, or enterprise automation domains
• Strong proficiency in UiPath - Studio, Orchestrator, Assistant, Unattended Bots and Attended Bots 
• Hands-on with REFramework and custom library development 
• Experience with REST APIs, Excel, email automation, file I/O, integration with cloud services (preferably AWS services), JSON/XML data formats
• Exposure to Document Understanding, AI Center, and attended/unattended bots
• Basic scripting: VB.NET / C#  / Python 
• Source control: DevOps -like CI/CD, GitHub 

LLMs, Claude, BI and Analytics (is preferred)

• Familiarity with web automation scenarios, 

Soft Skills:

• Strong analytical and problem-solving mindset
• Self-driven and able to deliver with minimal supervision
• Able to work with cross-functional teams (Operations, Engineering, Product, QA)
• Clear communicator with good documentation discipline
• Collaborative approach with cross-functional teams

Performance Expectations/Metrics

• Delivery of automation processes per agreed milestones and quality standards
• Code quality and stability (defects or incidents post-deployment)
• Reusability and maintainability of code
• Timely reporting of progress and blockers
  

  Important Note: This role requires working from our Pune office 3 days a week (hybrid work model)

Overview of Role

We are seeking a highly skilled Cloud Data Engineer to join our Managed Services team. In this role, you will be the technical backbone for our enterprise clients, responsible for designing, building, and maintaining high-performance data platforms using Snowflake and Azure Databricks. You will act as a trusted advisor, ensuring that our customers' data ecosystems are scalable, secure, and cost-optimized across multi-cloud environments.

Key Responsibilities

• Platform Engineering: Design and implement end-to-end data lakehouse architectures using Azure Databricks (Delta Lake),Azure HDInsights and Snowflake Cloud Data Warehouse.
• Pipeline Development: Build scalable, metadata-driven ETL/ELT pipelines using Azure Data Factory (ADF), PySpark, and SnowSQL, including ingestion workflows from HDInsight-managed Hadoop and Kafka clusters.
• Managed Services Support: Provide Tier-3 technical support for client environments, including performance tuning, complex bug fixes, and architectural optimizations.
• Multi-Cloud Integration: Oversee data movement and integration strategies across Azure, AWS, and GCP to ensure seamless "Data Everywhere" capabilities for clients.
• Cost & Performance Governance: Monitor and optimize Snowflake credit consumption and Databricks cluster usage to ensure clients receive maximum ROI.
• Security & Compliance: Implement enterprise-grade security including Role-Based Access Control (RBAC), Row-Level Security (RLS), and data masking (Dynamic Data Masking in Snowflake / Unity Catalog in Databricks).

Required Technical Skillset

Experience & Qualifications

• Experience: 5+ years in Data Engineering, with at least 3 years of hands-on experience in both Snowflake and Databricks.
• Managed Services Background: Proven experience supporting external customers with strict SLAs and complex governance requirements.
• Multi-Cloud (Plus): Direct experience deploying Snowflake or Databricks on AWS or GCP is highly desirable.
• Certifications (Preferred): * SnowPro Core or Advanced Architect
• Databricks Certified Data Engineer Professional
• Microsoft Certified: Azure Data Engineer Associate (DP-203)

Overview of Role

As a Cloud & Edge Engineer at 66degrees, you will bridge the gap between centralized cloud power and localized edge intelligence. You will design, build, and maintain complex infrastructure on Google Cloud Platform (GCP) and Google Distributed Cloud (GDC) for global clients, with a specific focus on Manufacturing Edge environments. You will be instrumental in optimizing performance, scalability, and security from the data center to the factory floor.

Responsibilities

• Core Responsibilities

• Infrastructure Leadership: Design and deploy highly scalable, resilient infrastructure solutions using GCP and GDC.

• Advanced Automation: Drive the implementation of Infrastructure as Code (IaC) using Terraform or Google Cloud Deployment Manager to automate intricate provisioning across cloud and edge.

• Edge & Manufacturing Excellence: Implement and support Manufacturing Edge Connect use cases, ensuring seamless integration between industrial hardware and the cloud.

• Data Architecture: Develop and maintain Data Hub architectures for centralized data ingestion, processing, and analytics.

• DevOps & CI/CD: Spearhead the integration of DevOps methodologies, guiding developers to establish sophisticated CI/CD pipelines.

• Security & Compliance: Enforce stringent security measures and ensure robust compliance (GDPR, HIPAA, CIS) across distributed environments.

• Monitoring & Resilience: Establish comprehensive monitoring, alerting, and logging; formulate disaster recovery procedures for mission-critical systems.

• Cross-Functional Collaboration: Partner with data scientists, industrial engineers, and software developers to deliver end-to-end solutions that align with complex business requirements.

Qualifications

• 1. Cloud & Edge Expertise

  • 4+ years of hands-on experience with GCP, showcasing expertise in designing, deploying, and managing cloud-based infrastructure.

  • Direct experience with Google Distributed Cloud (GDC) and deploying solutions in edge/industrial environments.

  • Proficiency in Kubernetes (GKE) and container orchestration at scale.

  2. Data & Networking

  • Data Services: Skilled in optimizing BigQuery, Cloud SQL, Dataflow, Firestore, Bigtable, Dataproc, and Pub/Sub.

  • Edge Integration: Proven ability to integrate edge systems with cloud platforms ensuring secure, low-latency, and scalable data flow.

  • Networking: Strong understanding of hybrid connectivity, VPCs, and secure edge-to-cloud networking.

  3. Automation & Scripting

  • Expertise in Terraform or similar IaC tools.

  • Proficiency in Python or Bash for automation and configuration management.

  • Comfortable managing both Linux and Windows operating systems.

  4. Soft Skills & Education

  • Problem-Solving: Ability to diagnose and resolve intricate infrastructure bottlenecks under pressure.

  • Communication: Excellent ability to translate complex technical concepts for diverse stakeholders.

  • Education: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

  • Certifications: GCP Professional Cloud Architect or Associate Cloud Engineer (Highly Preferred).

Overview of Role

66degrees’ Managed Cloud Optimization (MCO) team works with some of the largest cloud users in the world to help them transform their businesses with technology. Our Site Reliability Engineers (SREs) combine Google Cloud Platform expertise with a passion for devops methodologies to help our clients maintain, optimize, and scale their cloud implementations. 

On a daily basis, our SREs work with varied and exciting customers on topics ranging from solving critical outages to designing and deploying new cloud workloads to building self-healing automation. Our SREs work with cutting-edge Google Cloud technologies like Google Kubernetes Engine (GKE), Anthos, BigQuery and data pipelines, as well as leading 3rd party tools like Prometheus, Datadog, and many others. Our SREs also work with languages like Python and Terraform to create automation, deploy infrastructure, and contribute to open-sourcing.

If you’re looking to continually build and apply your Google Cloud expertise to new and varied environments while acting as a key contributor to building the best Google consulting partner in the industry – let’s talk.

Responsibilities

Our ideal candidate will understand the value of teamwork. We are looking for the right fit with our rapidly growing organization and will invest in training.

We are based in Chicago, Illinois and Denver, Colorado. Remote candidates should not hesitate applying. A 66degrees’ Site Reliability Engineer’s responsibilities and duties are as follows: 

• Ensure near-zero downtime with monitoring and alerting, self-healing automation, and continuous improvement
• Create highly automated, available and scalable systems by applying software and infrastructure principles
• Employ and advise clients on DevOps and SRE principles and practices, covering deployment pipelines, HA, service reliability, technical debt, and operational toil for live services running at scale
• Provide a proactive approach to our clients’ workloads, anticipating failures, automating tasks, ensuring availability, and providing a great customer experience
• Work closely with clients, your team, and Google engineers to investigate and resolve infrastructure issues
• Contribute to ad-hoc initiatives such as writing documentation, open-sourcing, and improving operation, making a huge impact at a rapid-growth Google Premier Partner

Qualifications

• Minimum 3+ years of cloud and infrastructure experience, including demonstrated expertise with Linux, Windows, k8s, databases, and networking services
• 2+ years of Google Cloud experience and related certifications strongly preferred but not required
• Proficiency with Python required. Other programming language experience is a plus
• Strong provisioning and configuration skills using Terraform
• Experience with 24x7x365 monitoring, incident response, and on-call support.
• Experience in troubleshooting that spans systems, network, and code
• Experience determining & negotiating Error budgets, SLIs, SLOs, and SLAs with product owners
• Demonstrate the ability to work independently and as a member of a greater team, including cross-team activities
• Experience working in Agile Scrum, Kanban methodologies in SDLC
• Proven experience balancing service reliability, metrics, sustainability, technical debt, and operational toil for live services running at scale
• Strong communication skills, as this is a heavily customer-facing role
• Bachelor’s degree in computer science, electrical engineering, or equivalent required

We are seeking a talented Cloud Application Full Stack Engineer to join our team in developing a cutting-edge cloud application in cybersecurity. As a key member of our engineering team, you will help create an innovative endpoint security solution. Our development environment is truly cross-platform, encompassing a wide range of technologies, including AWS cloud services, Windows, macOS, Linux, ChromeOS, Android, and iOS applications. This unique setup offers you an exceptional opportunity to gain exposure to a diverse array of technologies that few organizations can match. Join us in shaping the future of cybersecurity and expanding your expertise in a dynamic and multi-platform development team.

Role and Responsibilities:

• Develop and maintain robust, scalable, data-intensive, and high-performance web applications using Node.js and Vue3.js.
• Implement and maintain backend services, APIs, and databases using TypeScript, MongoDB, and Redis.
• Collaborate with cross-functional teams, including developers, QA, product managers, and designers, to ensure seamless integration of frontend and backend components, delivering exceptional user experiences.
• Troubleshoot and resolve complex technical issues to ensure the stability and reliability of our applications.

Qualifications:

• Solid computer science fundamentals in areas such as data structures, algorithms, TCP/IP network, and with emphasis on security.
• Solid understanding of IT systems, development, and DevOps concepts, including APIs, CI/CD, containers, and cloud basics.
• Familiarity with cybersecurity concepts, specifically vulnerability management, exposure management, and threat management.
• 5 years of experience in full-stack cloud app development, with a focus on Node.js and Vue3.js.
• 3 years of experience with database schema design.
• 3 years of experience with developing cloud apps using AWS services, such as ECS, EKS, MSK, S3, and Lambda Function.
• Strong proficiency in TypeScript and a deep understanding of JavaScript concepts.
• Experience with MongoDB and in-memory databases.
• Excellent problem-solving and debugging skills.
• Hands-on experience with Public Key Infrastructure (PKI), including certificate lifecycle management, mTLS between services, JWT/OAuth2 token signing, and integration with cloud-native secret and certificate management tools (e.g., AWS Certificate Manager, AWS Secrets Manager).
• Strong communication and collaboration skills.
•  Ability to work effectively in a fast-paced and agile development environment.
• Skills in Go, Python, C/C++, Java, Swift, React.js, or Objective-C are a plus.
• Hands-on experience with AI coding assistance.

#LI-KB7

#LI-Pune

#AWS #FullStack  # networking

We invite you to join our team in developing innovative network security management solutions for SonicWall's Network Security Manager (NSM), a centralized management and analytics platform within the SonicWall Unified Management (UM) ecosystem. In this role, you will help build secure and scalable software capabilities that integrate with SonicWall's Unified Management (UM) platform and Shared Services Platform (SSP) to meet the unique operational needs of enterprise customers, Managed Service Providers (MSPs), and Managed Security Service Providers (MSSPs) around the globe.

You will design and build cloud-native and on-premises microservices, RESTful APIs, real-time communication layers, and frontend components that power NSM's security policy management, device orchestration, and network visibility features. This role spans backend-first full-stack development and demands a security-first engineering mindset, strong Go proficiency, and the ability to leverage AI-assisted development tools responsibly and critically.

You will work as part of a globally distributed engineering team across India, the USA, and other development centers, collaborating cross-functionally with engineers, QA, and product teams to deliver high-quality features in an agile, fast-paced environment.

What You’ll Do

• Design and build cloud-native microservices and REST APIs (Go-based)
• Lead end-to-end system design (architecture, APIs, data models)
• Develop secure communication using mTLS and certificate-based trust
• Build real-time systems (WebSockets, event-driven architecture)
• Ensure secure coding practices aligned with OWASP standards
• Implement observability (logging, tracing, metrics)
• Collaborate with global teams across engineering, QA, and product
• Use AI-assisted coding tools responsibly to improve productivity and quality

What You Bring

• Minimum 6 to 8 Year's Software Development with a strong focus on backend development.
• Strong experience in Golang, microservices, and distributed systems
• Expertise in system design and scalable SaaS architectures
• Hands-on with REST APIs, gRPC, and event-driven systems
• Experience with MongoDB and performance optimization
• Solid understanding of network security fundamentals
• Familiarity with mTLS, PKI, and secure communication

Tech Stack

• Cloud & DevOps: AWS (EKS, EC2, S3), Kubernetes, Helm, Istio
• Observability: OpenTelemetry, New Relic, OpenSearch
• Security: OWASP, mTLS, IAM, RBAC
• Networking: TCP/IP, Firewalls, VPNs (IPSec, WireGuard)

#LI-KB7

#LI-Pune

#LI-Networking

#LI-Golang 

So, what’s the role all about?

NiCE is looking for a Senior Site Reliability Engineer. Candidates will work supporting large complex enterprise software clients including applications, servers, SQL, network and must have excellent problem-solving skills. As we expand our customer deployments, we are currently seeking an experienced SRE to deliver insights from massive scale data in real time. Specifically, we are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.

How will you make an impact?  

• Run the production environment by monitoring availability and taking a holistic view of system health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Provide primary operational support and engineering for multiple large distributed software applications
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplifts
• Balance feature development speed and reliability with well-defined service level objectives

Have you got what it takes?

• 4+ years programming/scripting experience with any of the following: (Go, Python, .Net (C#), Node)
• Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience).
• 6-8 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability.
• Proficiency in at least one programming language (e.g., Python, Go, Java, C#) and experience with scripting languages (e.g., Bash, PowerShell).
• Deep understanding of cloud computing platforms (e.g., AWS), the working and reliability constraints of some of the prominent services (e.g., EC2, ECS, Lambda, DynamoDB etc)
• Experience with infrastructure as code tools such as CloudFormation, Terraform.
• Deep understanding of CI/CD concepts and experience with CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI.
• Strong knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture.
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch).
• Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems.
• Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication in a cross-functional team setup.

You will have an advantage if you also have:

Kubernetes + certification, Grafana , AWS, Azure, DevOps experience.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8124

Reporting into: Tech Manager

Role Type: Individual Contributor

Job Title: Data Tester 

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Title: Data Engineer

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Role Summary

We are seeking a Principal Engineer (.NET) to lead the architecture, design, and delivery of scalable, high-performance SaaS platforms. This role merges technical expertise with strategic leadership, ensuring robust system design and engineering excellence while facilitating communication between our Pune and Boston (US) teams.

As a senior technical leader, you will oversee complex team initiatives, set architectural direction, and guide the development of solutions using the Microsoft technology stack.

Product & Technical Context

• Large-scale SaaS / enterprise platforms
• Backend: .NET / .NET Core (C#), ASP.NET Core, Entity Framework ● Architecture: Microservices, distributed systems, event-driven architecture ● Cloud: Microsoft Azure (preferred) or AWS.

Infrastructure & Tools:

• Azure Kubernetes Service (AKS), App Services
• Azure SQL, NoSQL databases
• Messaging systems (Service Bus / Kafka / RabbitMQ)
• CI/CD (Azure DevOps / GitHub Actions)
• Frontend: Angular / React (ecosystem awareness preferred)

Key Responsibilities

Architecture & System Design

• Lead system-level architecture and design for complex distributed systems.
• Develop AI-powered features that utilize large language models to enhance user workflows.
• Translate business requirements into scalable, secure, and maintainable solutions.
• Define and implement:
• Microservices architecture
• API-first design
• Event-driven systems

• Produce and maintain:
• High-Level Designs (HLDs), Low-Level Designs (LLDs)
• Architecture diagrams
• Technical documentation

• Ensure systems meet non-functional requirements:
• Scalability, performance, availability, security

Technical Leadership & Execution

• Drive architecture discussions and technical decisions across teams.
• Act as the go-to expert for the .NET ecosystem and system design.
• Stay hands-on with coding and solutioning as needed.
• Own the delivery of large-scale, cross-team initiatives.

Engineering Excellence & Best Practices

• Define and enforce:
• Coding standards
• Design patterns
• Testing strategies
• CI/CD best practices

• Ensure high-quality, maintainable, and performant codebases.
• Promote the adoption of modern engineering practices and tools.

Cloud & Infrastructure

• Architect and optimize solutions on Microsoft Azure.
• Work with:
• AKS / Kubernetes
• Azure services (App Services, Functions, Storage, Networking).
• Ensure:
• Cost optimization
• Performance tuning
• High availability and fault tolerance

Problem Solving & Decision Making

• Address complex technical challenges at scale.
• Conduct buy vs build analysis.

Make decisions considering:

• Performance
• Cost
• Maintainability
• Long-term scalability

Leadership & Mentorship

• Mentor engineers across teams and levels.
• Drive technical excellence and knowledge sharing.
• Support team growth, hiring, and succession planning.
• Serve as a technical role model within the organization.

Collaboration & Stakeholder Management

• Collaborate closely with:
• Product managers
• Engineering leaders
• Business stakeholders

• Align technical solutions with business goals.
• Effectively communicate complex technical concepts to stakeholders.

Required Skills & Experience

• 10+ years of experience in software engineering.
• Strong expertise in:
• C# / .NET / .NET Core / ASP.NET Core.

• Proven experience in:
• Designing scalable distributed systems.
• Microservices architecture.
• API design and integrations.

• Hands-on experience with:
• Microsoft Azure (must-have).
• Kubernetes / Docker.
• CI/CD pipelines.

• Strong understanding of:
• Design patterns & architecture principles.
• Performance optimization.
• High availability & fault tolerance.

• Experience with:
• SQL (Azure SQL / SQL Server).
• NoSQL databases.
• Messaging systems.

What Success Looks Like

• Scalable and well-architected systems that support business growth.
• Strong engineering practices adopted across teams.
• High system reliability, performance, and maintainability.
• Teams empowered through strong technical leadership and mentorship.

Why This Role Matters

This is a high-impact leadership role where you will define architecture at scale, influence multiple teams, and shape the technical direction of critical platforms. You will play a vital role in ensuring long-term system sustainability, innovation, and engineering excellence.

Impact In This Role

At Fictiv, we enable product innovators to create. Our platform accelerates product creation, allowing our customers to push technological boundaries – from self-driving cars to low-cost water purification systems.We are looking for an Engineering Manager who can provide strong technical leadership while guiding and developing a high-performing engineering team.This role combines deep technical expertise with people leadership, focusing on building reliable, scalable solutions while mentoring engineers and fostering a culture of engineering excellence and continuous growth.

What You’ll Be Doing

Build a high-performing team where engineers can do their best work

-Coach, mentor, and develop engineering talent through regular feedback, performance management, and career growth planning, while helping scale the team as needed.

-Collaborate with business and technical stakeholders to gather requirements, clarify objectives, and translate needs into scalable technical solutions and platform capabilities.

-Establish and continually improve team processes to enable iterative delivery, innovation, and high reliability

-Drive near- and long-term improvements to engineering-wide activities such as development practices, hiring / onboarding, team cohesion, and incident response

-Resolve systemic obstacles to team health, system performance, and team delivery

-Embrace and extend a culture of transparency, safety, and growth.

Desired Traits

Management & Leadership Experience

• 12-15 years of professional software engineering experience, with 3+ years in an engineering management role.
• Experience managing technical teams of 5-8 engineers with demonstrated ability to scale teams.
• Demonstrated experience in project planning and execution, including scope definition, prioritization, risk management, and delivery tracking across multiple work streams.
• Strong ability to manage cross-functional dependencies and drive alignment across engineering and product teams while leading delivery using Agile methodologies (Scrum/Kanban), including sprint planning, milestone management, and stakeholder communication.
• Track record of building high-performing teams and developing engineering talent
• Proven ability to balance competing priorities while ensuring on-time delivery, quality, and long-term platform scalability.
• Work with business stakeholders to understand requirements and translate them into scalable technical solutions.

Technical Expertise

• Strong working experience in platform and API development using Node.js and GraphQL, frontend enablement using React and TypeScript/JavaScript.
• Proven experience designing, deploying, and operating cloud-native services on AWS, with an understanding of scalability, security, and cost optimization.
• Ability to remain sufficiently hands-on to review technical designs, guide complex implementations, and unblock teams when required.
• Strong understanding of distributed systems, API design, and modern DevOps practices, including CI/CD, observability, and operational readiness.
• Demonstrated technical judgment and problem-solving skills, with the ability to make informed trade-offs.

Communication And Collaboration Skills

• Excellent written and verbal communication skills.
• Ability to communicate technical information to both technical and non-technical audiences.
• Strong interpersonal skills and the ability to work effectively in a team.
• Ability to collaborate with cross-functional teams and stakeholders.

Pico is a rapidly expanding Fintech company that offers innovative, transparent, low-latency markets solutions from a portfolio of best-in-class products coupled with an agile and expert service delivery platform.  We help our clients to efficiently scale their business and quickly access global financial markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle.  We are a global company headquartered in New York, with various international offices including, London, Dublin, Madrid, Krakow, Singapore and Tokyo.

Job Title: Database Administrator

Corporate Title: AVP      

Department: Platform Engineering          

Purpose of the role

Pico is currently seeking candidates for our Database Administrator opening. Qualified candidates must be proficient with Microsoft SQL Server and its eco system. Knowledge of other DBMS systems, Operating Systems, Hardware platforms, Cloud technologies, Change Control management and systems plus automation platforms is a plus.

Responsibilities and duties 

Database:

• Deploy and manage enterprise and Pico managed database platforms
• Maintain, administer, troubleshoot, install, and configure database systems
• Deploying/Implementing database security best practices
• Performance and optimization of databases and database servers
• Performance tuning of SQL and TSQL statement/procedures
• Provide criteria, requirements, and solutions around database monitoring
• Assist with the certification, upgrading and patching of all database products
• Support existing DB processes and procedures autonomously

DevOps:

• Automation of operational tasks
• Automated custom report generation for proprietary systems

Requirements:

Required Database Experience/Knowledge:

• Microsoft SQL Server
  • 2025, 2022 and 2019
  • Geo-clustering, AlwaysOn Availability, & Replication, CDC
• Design for optimised queries
• Database encryption
• Database object modelling
• Database High Availability and Disaster Recovery solutions
• TSQL coding

Optional (Plus) Database Experience:

• MongoDB
• MySQL (Innodb a plus)
• PostgreSQL

Preferred DevOps skills:

• OS Experience in Windows
  • Server Configuration
  • Monitoring
  • Server Applications
  • Services
  • Scheduled Jobs
  • clustering
• Scripting
  • SQL, TSQL, SQLCMD,
  • PowerShell a plus

Optional DevOps skills:

• Docker and Kubernetes
• OS Experience in RedHat Linux
  • DBA in Linux eco system
  • Troubleshooting
  • Monitoring
• Scripting
  • Python a plus
  • Bash a plus
  • Ansible a plus

Soft skills:

• Clear and concise documentation
• Ability to plan complex tasks into effective project timelines
• Ability to communicate effectively at all levels either internally or with external clients and vendors

Working Arrangements

This position is based out of Singapore/India.  Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including EMEA and AMRS). This will include scheduled weekend work.

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with Pico Technology India Private Limited . The controller of your personal data will be Pico Technology India Private Limited.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

Lead Salesforce Developer

We are looking for a highly skilled Lead Salesforce Developer to thrive as part of a small team. Your primary focus will be hands-on, mission-critical development, leveraging your mastery of the Apex programming language. You will be responsible for the "heavy lifting" — writing high-quality, bulkified Apex, developing Lightning Web Components (LWC), and ensuring the technical health of our Salesforce platform alongside your teammate.

Key Responsibilities

• Apex-First Development: Write clean, well-tested, and bulkified Apex code for complex business logic, triggers, and controllers, prioritizing performance and maintainability.
• Component Building: Develop and maintain responsive user interfaces using Lightning Web Components (LWC).
• Solution Implementation: Collaborate on the design and implement scalable, well-architected solutions that utilize both programmatic and declarative features.
• Platform Governance: Enforce coding standards, manage metadata, and actively participate in DevOps processes (Git, CI/CD) with team members.
• System Integration: Implement robust integrations between Salesforce and our external tech stack using APIs and middleware.
• Data Strategy: Maintain data integrity and security models (Shield/Sharing) to ensure the system remains performant as we scale.

Requirements

• Experience: 8–12+ years in the Salesforce ecosystem, with a deep focus on hands-on development.
• Certifications: Platform Developer II is required. Application or System Architect certification is a plus.
• Apex Mastery: Deep expertise in programmatic Salesforce, including Triggers, Controllers, Asynchronous Apex, and comprehensive Unit Testing.
• LWC Expertise: Proven ability to build complex, responsive user interfaces using Lightning Web Components (LWC).
• Declarative Excellence: Expert understanding of the Salesforce platform, knowing precisely when to utilize Flow versus custom Apex code for maintainability.
• Integrations: Expert knowledge of implementing integrations using REST/SOAP APIs, JSON, and OAuth.
• Security: Advanced understanding of the Salesforce Sharing Model, Profiles, Permission Sets, and Field Level Security as they pertain to code security.
• Collaboration & Shared Ownership: A proven ability to work effectively on a small, high-output team, sharing responsibilities and maintaining code quality standards across the team.
• Pragmatism: You build for 2 years from now, not 20 years from now. You value speed-to-market without sacrificing system health.
• Communication: The ability to clearly articulate technical solutions and challenges, including explaining technical debt to stakeholders and defining requirements within the team.

Your Impact on Our Mission

A Site Reliability Engineer at Zocdoc plays a foundational role in enabling the entire engineering organization to move quickly, safely, and with confidence. Our mission is to design, automate, and operate the infrastructure and tooling that power every build, deployment, and runtime environment across the company. DevOps engineers ensure that systems are secure by default, observable, cost-efficient, and reliable, while reducing friction for developers and minimizing operational risk.

We strive to eliminate repetitive manual work through thoughtful automation, build standardization, and continuous improvement. We look ahead - anticipating scaling challenges, security needs, and system weaknesses - so that engineers can focus on delivering value to patients and providers without being burdened by infrastructure complexity.

Above all, the mission of a Site Reliability Engineer is to build resilient systems and frictionless pathways, ensuring that every line of code written at Zocdoc is of exceptional quality and written with minimal effort. We serve as partners, problem-solvers, and reliability advocates who lift the engineering organization through rigorous execution, curiosity, ownership, and a relentless focus on system health and developer experience.

You’ll enjoy this role if you…

• Like working on practical, hands-on DevOps problems
• Enjoy supporting engineers by improving reliability and automation
• Thrive in environments where consistency and quality matter
• Are curious, proactive, and energized by solving operational issues
• Want to sharpen your skills across cloud, CI/CD, and container systems

Your day-to-day is…

• Executing patching workflows
• Maintaining CI/CD infrastructure
• Handling day-to-day support tickets & operational requests
• Participating in the DevOps on-call rotation
• Managing and improving our Artifactory instance
• Running scheduled and automated security scans on container registries
• Creating and updating base container images used organisation-wide
• Writing scripts and small automations to reduce manual effort
• Monitoring system health and responding to alerts
• Documenting runbooks, standard procedures, and operational workflows
  
  

You’ll be successful in this role if you have…

• 6+ years in DevOps, SRE, or Platform Engineering
• Experience with Linux systems, patching cycles, and container internals
• Familiarity with AWS foundational services and cloud operations
• Experience with CI/CD tools (TeamCity, Jenkins, GitHub Actions, etc.)
• Hands-on knowledge of Docker and image registry management
• Basic experience with CDK, Terraform or similar IaC tooling
• Strong troubleshooting skills and comfort operating in on-call environments
• A bias toward automation, quality, and consistency in execution

Benefits 

• An incredible team of smart and supportive people
• A competitive compensation package, including attractive medical insurance
• Amazing perks – think catered lunch every day, Ping Pong, etc.
• Daycare reimbursement
• The chance to create a better healthcare experience for millions of patients!
• Corporate wellness programs with Headspace
• Cellphone and wifi reimbursement
• Competitive parental leave
• Sabbatical leave (over 5 years)
• Annual sponsored health check-ups
• Sponsored counselling and therapy via Betterlyf
• Competitive PTO
• Zocdoc is certified as a Great Place to Work 2022-2026

So, what’s the role all about?

The Build and Deploy team operate with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy. AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.

How will you make an impact?  

• Design, implement, and manage highly available and scalable AWS infrastructure.
• Use Terraform or CloudFormation to build and maintain Infrastructure as Code (IaC) for consistent, repeatable provisioning.
• Manage configuration, networking, and access policies across cloud environments.
• Develop, maintain, and enhance CI/CD pipelines using Jenkins and GitHub Actions & Workflows.
• Automate build, testing, and deployment processes to reduce manual effort and improve release velocity.
• Implement automated rollback, approval gates, and environment promotion workflows.
• Experience with managing EKS clusters including provision, scaling, and troubleshooting Kubernetes networking and security in AWS
• Containerize applications using Docker and deploy via ECS or EKS.
• Experience with configuring and fine-tuning observability stacks (Prometheus, Grafana, OTEL) for efficient monitoring, alerting, and troubleshooting at scale.
• Experience with leveraging AI tools (e.g., GitHub Copilot) to assist in coding, testing, and automating DevOps tasks.
• Experience in integration of AI-driven automation tools into CI/CD pipelines and Kubernetes management. 

Have you got what it takes?

• Experience: 5-8 years of relevant DevOps or Cloud Engineering experience.
• Kubernetes Platform Management EKS preferred.
• Cloud Platforms: Strong expertise with AWS (EC2, ECS, EKS, S3, RDS, CloudFront, IAM, VPC, Route53).
• IaC Tools: Proficiency with Terraform and AWS CloudFormation.
• Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
• Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
• Openness to learning how AI can improve build, deployment, and operational processes.
• Ability to quickly adopt new AI tools and incorporate them into daily work.
• Ability to evaluate AI tools and assess their practical value for CI/CD and infrastructure automation.
• Expected to prototype and integrate AI-driven solutions into existing pipelines and workflows.
• Contribute ideas and feedback to the team's AI adoption strategy.
• Stay current with emerging AI tooling relevant to DevOps and share findings with the team.
• Able to evaluate an AI tool's fit for a specific CI/CD challenge and articulate trade-offs.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10674

Reporting into: Tech Manager, CX

Role Type: Individual Contributor

So, what’s the role all about?

The Cloud Network Engineer is responsible for the inContact's public and private cloud network architecture and security. This position evaluates current and emerging technologies, collaborating with DevOps and other business units within the company to set and ensure implementation of best practices.  The Cloud Network Engineer will work with AWS, Azure, GCP and other cloud providers including inContact's private cloud environments. This position requires strong experience with Cloud technologies; AWS, Azure and others along with proven knowledge in cloud specific networking, including VPC/VNET design, VPC/VNET peering, VPN Gateways, Cloud VPN, NAT Gateways, VGW, Cloud Load Balancers, Security Groups, Traffic Manager, Direct Peering, Direct connect/Cloud Interconnect/ ExpressRoute and other cloud related endpoints. 

How will you make an impact? 

• This position requires expert knowledge in all aspects of Networking, including but not limited to advance routing with BGP and OSPF, Firewalls and VPNs, Load Balancers, Ethernet switching, VoIP and MPLS technologies and many others.  This position develops details design specifications and ensures the implementation follows and meets these standards.  This position provides training to other team members, including mentoring other engineers.  The Cloud Network Engineer serves as the final escalation point for Cloud related issues. 

  • Acts as an internal consultant role across multiple business units, representing the Network team.
  • Research and evaluation of Cloud technologies, to address current and future needs.
  • Establishment of repeatable design strategies and automation.
  • CloudFormation updates using JSON/YMAL, Resource Manager, Deployment Manager
  • Design review of fellow architect and engineer designs/implementation plans
  • Escalation point for help in deep analysis and problem solving when needed
  • May be required to function as a technical lead on projects of any size as necessary.
  • Communicates detailed technical information in both written and verbal form across a wide range of audiences, including business stakeholders, users, developers, project management, and other  engineers.
  • Collaborates with colleagues, customers, vendors, and other parties to understand and develop architectural solutions
  • Develops a sound understanding of existing systems and processes, their strengths and limitations, and the current and future needs of the environment in which they exist. Provides vision on how they may be improved and developed.
  • Understands and explains the interactions between systems, applications, and services within the environment, and evaluates the impact of changes or additions to the environment.
  • Participates in the evaluation and/or selection of solutions or products, including requirements definition, vendor and product evaluations.
  • Acts as a local expert for areas of domain expertise.

Have you got what it takes?

• • 2+ years work experience within an internetworking environment. 
  • Experience with Cloud technologies: AWS, Azure, GCP 
  • Experience dealing with Infrastructure as code 
  • Scripting experience with JSON/YMAL for CloudFormation 
  • Manage and support AWS networking (VPC, subnets, routing, SGs, NACLs). 
  • Work on ALB, NLB, ELB configuration, health checks, and troubleshooting. 
  • Build and maintain automation using Terraform, CloudFormation, and Spacelift. 
  • Maintain GitHub repositories, code reviews, and CI/CD workflows. 
  • Support cloud operations during night shift with incident troubleshooting. 
  • Implement network changes, fixes, and enhancements for AWS workloads. 
  • Ensure cloud security best practices and collaborate with InfoSec teams. 
  • Provide documentation for changes, processes, and operational runbooks. 
  • Work closely with CloudOps, DevOps, and application teams for deployments. 
  • Expert Level experience with Palo Alto and F5 load balancers 
  • Expert Level experience with network switching and routing 
  • Extensive knowledge of networking technologies, topologies, and protocols. (TCP/IP, BGP, OSPF, SNMP, Multicast, VRRP, HSRP, switching technologies) 
  • Expert-level understanding of internetworking technologies and tools, including TCP/IP, netflow/sflow, access-control lists, policy routing, firewalls, peering, and DNS 
  • Significant OSPF and BGP design, implementation, and troubleshooting experience 
  • Experience with Authentication services such as TACACS+, RADIUS, and RSA SecurID 
  • Working knowledge of IPV6 
  • Intermediate Visio skills 
  • Working knowledge of SIP 

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9205
Reporting into: Manager, Cloud Operations
Role Type: Individual Contributor

About the Role

The Senior Release Manager is a strategic leader within the Release Management function at NiCE CXone. This role owns and drives enterprise-wide release strategy, governance, and execution for our mission-critical, industry-leading customer interaction management platform. The Senior Release Manager partners closely with Engineering, Product, and Operations leadership to ensure predictable, high-quality, and highly available SaaS releases that meet a 99.99% uptime SLA, while continuously evolving release practices through automation and operational excellence.

How You’ll Make an Impact

Own and evolve enterprise release management strategy, governance frameworks, and best practices across NiCE CXone.

Lead planning, orchestration, and execution of complex, large-scale SaaS releases spanning multiple teams, services, and deployment models.

Serve as the primary release authority, ensuring readiness, risk assessment, and go/no-go decision-making aligned with business priorities.

Drive continuous improvement of release processes, change management, and automation across the SDLC to increase reliability and reduce operational risk.

Champion ITIL-aligned Change and Problem Management practices, including post-release reviews, root cause analysis, and corrective actions.

Lead early customer access and beta programs, managing communication plans, success metrics, and escalation paths.

Mentor and guide Release Managers and cross-functional teams on release best practices, tooling, and execution standards.

Act as a senior point of escalation during release-related incidents, coordinating response and resolution across teams.

Represent Release Management in executive and customer-facing communications with clarity, confidence, and accountability.

Provide leadership and oversight for releases during off-hours, including nights and weekends, as required.

What You Bring

Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent professional experience).

Total experience: 5-7 years

3+ years of experience working within the SDLC in enterprise SaaS environments, with significant ownership of release management functions.

1+ years of experience leading complex, concurrent software releases in a senior Release Manager or similar role.

Deep understanding of modern SDLC practices, CI/CD pipelines, and cloud-based deployment strategies (monolith and microservices).

Strong knowledge of ITIL Change and Problem Management, release governance, and risk management principles.

Proven ability to lead cross-functional initiatives, influence without authority, and drive alignment at senior levels.

Exceptional communication and stakeholder management skills, including experience presenting to executive audiences.

Background in software engineering, DevOps, or QA/testing is highly desirable.

What’s in It for You

Ownership of release strategy for a highly available, enterprise-scale SaaS platform.

Opportunity to shape and mature release management practices across a global organization.

Exposure to advanced CI/CD, cloud-native, and microservices architectures.

High visibility, influence, and impact across product, engineering, and operations leadership.

Enjoy NiCE-FLEX! 

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere

Requisition Number: 10492

Reporting Into: Engineering Manager, Release Management

Role Type: Individual Contributor

So, what’s the role all about? 

As a Senior Specialist Software Architect, you will serve as a strategic technical leader, architecting the next generation of our highly available, secure, and automated cloud ecosystems. You will bridge the gap between business requirements and technical execution, mentoring engineering teams while pioneering the integration of AI-driven automation to enhance operational excellence. 

How will you make an impact? 

• Architectural Leadership: Design, architect, and implement resilient, high-performance system architectures and automation solutions across AWS. 
• Security-First Culture: Lead security initiatives and infrastructure audits (SOC2 Type II), ensuring comprehensive protection across networks, systems, and AI-driven application layers. 

• Continuous Innovation: Drive the evolution of CI/CD environments and evaluate emerging DevOps concepts to maintain a competitive technological edge. 

• Strategic Advisory: Act as a technical liaison between clients, leadership, and engineering teams, translating complex business needs into executable, scalable solutions. 

• Act as a subject matter expert on Java best practices as related to AWS and Azure. 
• Mentorship & Documentation: Champion engineering best practices through technical documentation, system audits, and proactive mentoring of junior and senior staff. 
• Acts as a technical liaison between clients, service engineering teams and support. 

• Review and audit of existing solutions, design and system architecture and participate in yearly security audits (like SOC2) and penetration tests. 

• Use of AI in DevOps and Security. 

Have you got what it takes?

• Experience: 10 - 15 years in production cloud operations with a mastery of Linux environments. 

• Cloud & Orchestration: 7+ years of hands-on expertise in AWS (Azure is a plus) and Kubernetes configuration management, seeking out opportunities to automate manual processes. 

• Automation Mastery: 7+ years of deep experience with Terraform; 5+ years of experience with Docker and container orchestration. 

• CI/CD & Scripting: Expert-level proficiency with Python, Bash, Jenkins, Artifactory, and Bitbucket. 

• Configuration Management: Significant experience with Ansible, Salt, Puppet or Chef. 

• AI Integration: Proven experience leveraging AI tools to optimize cloud operations, security detection, and support efficiency. 

• Ability to quickly adapt to changing priorities in a high-speed work environment. 

• Ability to participate in on-call rotation. 

• Education: BA/BS in Computer Science or equivalent professional experience. 

Preferred Technical Skills: 

• Networking: Deep understanding of firewalls, load balancers, and routing protocols. 

• Data Systems: Familiarity with MySQL, MongoDB, and PostgreSQL. 

• Observability: Advanced knowledge of Grafana, and Prometheus for proactive monitoring and alerting. 

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX! 

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Req ID: 10136
Reporting into:Group Manager
Role Type: Individual Contributor (IC) 

So, what’s the role all about?

We are looking for a highly skilled DevOps Engineer [Cloud Operations] with strong hands-on experience in AWS and Azure environments to drive operational excellence, cloud security, automation, and cost optimization. You will manage and improve our multi-cloud infrastructure, lead IAM and account creation processes, enforce FinOps practices, integrate Okta for identity, and support development teams through Git-based workflows and CI/CD.

How will you make an impact?  

• Release & deployment operations

  • Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows
  • Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams
  • Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines
  • Respond to platform alerts, investigate issues, and keep stakeholders informed

  Observability & support

  • Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost
  • Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies
  • Keep runbooks current and contribute to post-incident reviews
  • Support data engineering teams with deployment questions and environment issues

  Improvement & automation

  • Identify and prototype improvements to DataOps processes through scripting and automation

  Build and maintain tooling that reduces toil and improves the reliability of our release pipeline

Have you got what it takes?

• 3+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure
• Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL
• AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI
• Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions
• Python scripting for operational automation
• Experience working within a formal change management process: CRs, maintenance windows, approvals
• Clear communicator when things break — you keep stakeholders informed without being asked
• Comfortable working async across time zones in a distributed team
• Familiar with AI tools and comfortable using them in day-to-day work

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Requisition ID: 10529

Reporting into: Tech Manager, CX

Role Type: Individual Contributor

Are you curious, excited by experimentation and always looking for a better way of doing things?

• Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space?
• Do you want to have the opportunity to be a key member of our automation team?

If so, we would love to connect and collaborate!

We want to hire ambitious, and value-adding talent into Modulr, one of the fastest growing payments businesses in the UK and Europe. Modulr is experiencing significant growth, and in this role you will work in a cross-functional team who are asked to solve a problem, rather than be handed a task to do. This is an excellent opportunity to work in a high-growth environment with a fast-paced and collaborative culture where you will have great opportunities to work on challenging problems.

About us

At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products.
We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We have two routes to market. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS to automate payments. Our Vertical Solutions targets a growing range of industry verticals which directly connect their IT platforms to our APIs and webhooks. We solve complex payment problems for hundreds of clients in a range of industries, including Travel, Lending, Wage Advance, and Investment & Wealth.
We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs. Modulr hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in multiple currencies. We are principal issuing members of Visa and Mastercard schemes across UK and Europe.

Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.
Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by the venture arms of payments giants PayPal and FIS, as well as growth investors Blenheim Chalcot, General Atlantic, Frog Capital and Highland Europe.
Modulr now has over 400 employees spread globally across offices in London, Edinburgh, Amsterdam, and Mumbai.

Modulr values
•Building the extraordinary; going that extra mile.
•Owning the opportunity; be passionate and proud of the time you invest.
•Move at pace; reach goals faster whilst supported on your career journey.
•Achieve it together, working collaboratively and being a Modulite.

The Team
At Modulr we are focused on building autonomous squads that are focused on working in the best possible way. We operate in a tribes and squad model with each area focused on a particular growth area. Each squad is small and cross-functional. We have big ambitions and have many interesting challenges ahead. Our strategy is to provide our customers with seamless connectivity into payment schemes both domestically and overseas no matter where they're based.
Specific duties
Depending on the project, you will need to be comfortable doing the following:
•Delivery of enhancements and configuration changes; understanding requirements, coding, testing and implementing these to broaden the usage of Salesforce.
•Supporting, maintaining and improving the working of existing Salesforce environment for optimal functionality.
•Creating and maintaining integrations with other applications and systems using web services and APIs.
•Ensuring compliance with security and development standards of Salesforce.
•Develop and maintain custom solutions on the Salesforce platform using Apex, flows and other technologies.
•Work collaboratively with technical teams to deliver business requirements.
•Develop and maintain Salesforce integrations and third-party applications.
•Participate in code reviews to ensure that the best practices for the existing and new Salesforce solutions are implemented.
•Stay updated with new Salesforce features & functionalities and recommend best practices to enhance the existing Salesforce implementations.

About you
•Proficient understanding of CRM administration/customisation, including Salesforce lightning framework, Salesforce Sales cloud and Salesforce Community cloud.
•Practical knowledge of automation with AI tools in the CRM space. E.g., Agentforce
•5-8 years’ experience of Apex, LWC, Aura, flows, DevOps and continuous integration/deployment (CI/CD) processes.
•In depth understanding of Salesforce data model, including standard and custom objects, relationships and fields.
•Salesforce certifications like Platform Developer I or II, App Builder, Administrator, JavaScript.
•Experience in a Robust communication skills to work in a fast-paced environment.
•Knowledge of HTML, CSS, JavaScript and jQuery.

ModInclusion
At Modulr, we are working hard to build a more positive diverse and inclusive culture that helps everyone to feel they belong and can truly bring their whole self to work. Not only is it the right thing to do for everyone in the Modulr team, it’s also the right thing to do for our business, the community we operate in and attracting future talent. As part of our approach, we actively welcome applications from candidates with diverse backgrounds.

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and implement software solutions

• Write clean, maintainable, and efficient code using Java, and Javascript

• Own end-to-end quality by defining quality plans and building automated tests

• Deploy and manage applications on Kubernetes and cloud platforms (AWS)

• Participate in code reviews to ensure code quality and adherence to coding standards

• Troubleshoot and debug software applications to resolve issues promptly

• Collaborate with product owners to understand requirements and deliver solutions that meet business needs

• Stay up-to-date with emerging technologies and industry trends to ensure our software remains cutting-edge

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or related field

• 3–5 years of professional experience as a Software Engineer

• Strong proficiency in Java, Rx Java and Javascript

• Experience with container orchestration using Kubernetes

• Analyze, develop, as well as implement RESTful services and APIs

• Familiarity with Cloud platforms, particularly AWS

• Proficient with frontend technologies, including JS

• Familiarity with DevOps practices and CI/CD pipelines.

• Understanding of software development principles and best practices.

• Experience working in an Agile/Scrum-inspired delivery methodology.

• Solid troubleshooting and debugging skills

• Strong communication and collaboration skills

• Ability to work in a fast-paced and dynamic environment

• Ability to work effectively in a team environment and independently when required.

• Work closely with product managers and stakeholders to understand requirements and translate them into technical specifications.

• Stay updated with industry trends and best practices in software development.

Preferred Skills:

• Experience with microservices architecture

• Knowledge of other JavaScript frameworks and libraries like React,Node.

• Curiosity and openness to using AI tools to enhance learning, productivity, and engineering impact across the software development lifecycle; prior hands-on experience is a plus, but not required.

• Knowledge of CI/CD pipelines and automation tools

• Understanding of software development best practices and design patterns