The Opportunity:

Flexport is seeking a Manager, Carrier Operations to drive the tactical execution and day-to-day performance of our parcel transportation network. Reporting directly to the Senior Manager of Carrier Operations, you will be the front-line lead for carrier accountability, ensuring our partners meet the rigorous On-Time Delivery (OTD) and On-Time Pickup (OTP) standards our merchants expect. You will turn performance data into action and maintain the operational pulse of the network.

What You Will Do:

Execute Carrier Performance & Accountability

• Daily Operational Lead: Serve as the primary point of contact for day-to-day engagements with national and regional carriers.
• Performance Monitoring: Conduct weekly carrier sessions and monthly deep-dives to track compliance with SLAs, focusing specifically on OTP and OTD excellence.
• Rapid Resolution: Act as the first point of escalation for real-time performance issues, executing recovery programs to mitigate merchant impact.
• Dashboard Management: Maintain and utilize reporting dashboards to ensure partners are consistently meeting performance thresholds.

Support Strategic Initiatives & Procurement

• RFP Support: Assist the Senior Manager in the execution of RFPs by gathering requirements and validating carrier data for parcel and regional delivery modes.
• Financial Integrity: Perform regular audits of carrier invoices to identify discrepancies and ensure billing accuracy across the network.
• Operational Implementation: Help execute "Special Ops" and strategic initiatives by translating long-term plans into actionable daily tasks.

Cross-Functional Collaboration

• Bridge Tech & Ops: Work with internal Product and Engineering teams to troubleshoot tool issues and provide feedback on operational pain points.
• Warehouse Alignment: Partner closely with Warehouse and Fulfillment teams to ensure smooth hand-offs at injection points.
• SOP Development: Draft and update Standard Operating Procedures (SOPs) for new carrier integrations and compliance frameworks.

What You’ll Need:

• Experience: 4-6+ years of experience in transportation, logistics, or supply chain operations, with a focus on parcel or trucking networks.
• Carrier Management: Proven experience in a "front-line" role managing carrier performance and holding partners accountable to SLAs.
• Data Proficiency: Strong ability to use SQL and BI tools (Looker, Tableau) to analyze parcel data and track KPIs.
• Problem Solving: A proactive mindset with the ability to handle high-pressure escalations and navigate operational ambiguity.
• Communication: Strong professional communication skills to manage external partners firmly and collaborate effectively with internal teams.
• Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field.

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Your Opportunity

Scion is seeking a talented Financial Planning & Analysis Analyst to join us in executing our vision. This position will deliver accurate and efficient budgeting, forecasting and reporting, while driving continuous process improvement. The Financial Planning & Analysis team is responsible for monthly and quarterly financial reporting, budgeting and forecasting, variance analysis, market and portfolio analytics, capital expenditure analysis, market research, and critical financial reports and analyses presented to institutional partners and Scion’s executive leadership team.                                     

The Analyst is curious, highly analytical and excels in a fast-paced, agile, corporate environment. This role demands a vigor for problem solving, strong analytical ability, attention to detail and proficient finance skills.

This position is based out of our corporate headquarters in Chicago, IL and is fully onsite.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off + Floating Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Reporting

• Help to maintain the overall reporting process through use of automation, databasing, and business intelligence tools.
• Assess monthly performance and determine key trends across individual properties and portfolios.
• Develop presentations and detailed financial analysis results in a well-defined format.
• Develop monthly cash balance projections to forecast distributions and create meaningful analysis of future cashflows.
• Create and maintain various financial models and asset management tracking tools dedicated to providing a clear understanding of investment performance.

Budgeting & Forecasting

• Support the property-level annual budgeting and periodic reforecast process, owning and/or assisting various revenue and expense workstreams and working closely with asset management, property operations, revenue management, capital, and other departments to ensure the highest quality budgets.
• Review proposed budgets through detailed trend analysis of historical performance, portfolio and external benchmarks, contracts, and new strategic initiatives to identify outliers and improvement opportunities.
• Be an expert in the budgeting and forecasting system and process.

Research

• Perform special research, analysis, and ad hoc projects for a multitude of stakeholders on a frequent basis collaborating closely with all departments across the organization.
• Leverage executive communication skills to clearly explain analysis results to internal peers, senior management, external investors.

The responsibilities listed above may not be all inclusive.

What We Require

• Bachelor’s Degree in Engineering, Finance, Economics, Accounting, Mathematics, or other STEM program is preferred; 1-3 years of professional experience
• Advanced financial modeling skills with Excel (VBA is a plus)
• Experience with data visualization and business intelligence tools is preferred (Looker is a plus)
• Excellent written and verbal communication skills with PowerPoint experience
• Experience with Vena and Entrata is preferred
• Strong collaboration across all departments and with external partners

Operational Details

• Job location is based at Scion’s Chicago corporate headquarters.
• Working hours consist of standard daytime business hours.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND-B  #wearehiring #werehiring Financial Planning / Financial Analyst / Financial Planning and Analysis / Financial Planning and Analysis Analyst / FP&A

Your Opportunity

We are seeking a hands-on Data Engineer to design, build, and maintain reliable ELT pipelines and production-grade analytics models in Snowflake.

This role requires strong SQL expertise, deep DBT experience, and demonstrated ability to independently build and troubleshoot end-to-end data pipelines — from ingestion (APIs, change data capture) through transformation and BI consumption.

The ideal candidate takes ownership of data systems, proactively identifies failure points, and delivers production-ready solutions without sustained oversight.

Your Responsibilities

ELT Pipeline Development

• Design and implement end-to-end ELT pipelines into Snowflake.
• Build and maintain ingestion pipelines from:
  • Third-party APIs
  • SaaS platforms
  • Internal application databases
• Implement and maintain Change Data Capture (CDC) processes.
• Ensure incremental loading, idempotency, and data consistency.
• Diagnose and resolve ingestion failures independently.

Data Modeling & Transformation (DBT)

• Design layered DBT models (staging, intermediate, marts).
• Write high-quality, performant SQL transformations.
• Implement incremental models and testing strategies.
• Optimize transformations for cost and performance in Snowflake.
• Ensure transformations are production-ready and validated prior to deployment.

Data Quality & Monitoring

• Implement data validation and anomaly detection checks.
• Design monitoring around pipeline failure modes.
• Perform structured root cause analysis for data discrepancies.
• Ensure production datasets are complete, timely, and trustworthy.

Production Ownership

• Drive work from design through deployment.
• Validate outputs prior to release.
• Monitor deployed pipelines and models.
• Proactively address data gaps or inconsistencies.
• Document assumptions, transformations, and dependencies clearly.

BI & Collaboration

• Partner with analytics and business stakeholders to translate requirements into scalable data solutions.
• Support Looker semantic modeling and dashboard reliability.
• Communicate technical tradeoffs clearly and concisely.

The responsibilities listed above may not be all inclusive.

Qualifications

• 3–6 years of experience in data engineering or analytics engineering.
• Advanced SQL proficiency (window functions, performance tuning, complex joins).
• Hands-on experience building DBT models in a production environment.
• Experience working with Snowflake or similar cloud data warehouse.
• Experience building and maintaining ELT pipelines.
• Experience implementing Change Data Capture (CDC).
• Experience integrating and ingesting data from external APIs.
• Demonstrated ability to independently diagnose and resolve pipeline and data quality issues.
• Experience deploying production-ready data assets with minimal oversight.

Preferred Qualifications

• Experience with Git-based workflows and CI/CD (e.g., GitHub Actions, dbt Cloud).
• Experience designing data monitoring frameworks.
• Experience with Looker or similar BI tools.
• Familiarity with orchestration tools.

What We're Looking For

We value engineers who:

• Take full ownership of data systems.
• Think critically about edge cases and failure modes.
• Identify problems before stakeholders do.
• Drive initiatives to production completion.
• Communicate clearly and proactively.
• Understand that reliability is as important as functionality

Operational Details

• Job location is based at Scion headquarters in Chicago, IL
• Working hours are general daytime business hours

Your Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternity Leave
• FLSA Status
• Discretionary annual EOY bonus
• Paid Time Off

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

We are looking for an innovative, experienced Director of Paid Media to lead our Global Paid Media team within Okta’s fast-paced marketing organization. This isn't a role for someone looking to coast; we need a leader with grit, tenacity, and an inventive spirit to execute complex, full-funnel programs that drive massive pipeline growth for both Auth0 and Okta.

The ideal candidate is a Digital Expert who lives at the intersection of technology and creativity. You are AI-first, process-oriented, and possess the technical depth to navigate a complex B2B ecosystem. As a master of stakeholder management, you are as comfortable deep-diving into performance data with analysts as you are presenting high-level strategy to executive leadership.

What You Will Do:

• Global Leadership: Lead and mentor a high-performing global team of paid media leaders, fostering a culture of innovation, accountability, and continuous learning.
• Full-Funnel Strategy: Design and execute sophisticated, multi-channel paid media roadmaps (Search, Social, Programmatic, ABM) that drive measurable pipeline for the Auth0 and Okta brands.
• Stakeholder Orchestration: Act as a key partner to Sales, Product, and Finance, effectively communicating the impact of paid media on the broader business objectives.
• AI & Innovation: Lead the charge in integrating AI-driven tools and methodologies into our media buying, creative optimization, and reporting workflows.
• Operational Excellence: Build and refine scalable processes and frameworks to ensure global consistency while allowing for regional nuances and agility.
• Budget & Vendor Management: Oversee a significant global budget, maximizing ROI and leading strategic relationships with external agencies and platforms.
• Technical Integration: Work closely with Marketing Ops and Analytics to ensure seamless tracking, attribution, and data integrity across the digital ecosystem.

What You Will Bring:

• Experience: 10+ years in Paid Digital Marketing with at least 8+ years of people management experience. Experience managing global, distributed teams is a significant plus.
• B2B Expertise: A proven track record in the B2B SaaS space, understanding the complexities of long sales cycles and high-intent lead generation.
• Digital Mastery: Deep technical knowledge of the paid media landscape, including advanced bid management, audience architecture, and attribution modeling.
• Resourcefulness & Grit: A "builder" mindset with the ability to navigate ambiguity, solve complex problems, and push through obstacles to deliver results.
• Communication Skills: Exceptional ability to translate complex digital strategies into compelling narratives for a wide variety of roles across the organization.
• Analytical Rigor: A data-obsessed approach to decision-making, with experience in Looker, Tableau, Adobe Analytics, and advanced CRM workflows & integrations.
• Continuous Learner: A natural curiosity for what’s next—whether it’s the latest AI breakthrough or shifts in privacy regulations—and a passion for applying that knowledge.

Does this sound like you? If you are a driven leader who wants to redefine what paid media looks like in the age of AI, we want to hear from you.

#LI- Hybrid

P24311_3341804

The Global Data & Insights Team

Okta's Enterprise Data & Insights team powers the data infrastructure that drives decision-making across the company by building reliable pipelines, scalable data platforms, and production-grade data products. We partner closely with internal Data and Insights Analysts as well as external Okta Product teams to unlock business value through robust data architecture, efficient data movement, and the engineering foundations that make data trustworthy at scale.    

The Senior Analytics Engineer, Marketing Opportunity

We are seeking a Senior Analytics Engineer to serve as the technical architect of our marketing data engine. You will own our marketing attribution logic and end-to-end funnel performance data, evolving our current processes into an enterprise-grade ecosystem. Your mission is to uncover the high-fidelity signals that drive new customer acquisition and maximize expansion within our existing base. You’ll tackle a sophisticated roadmap of advanced analytics, transforming raw touchpoints into a trusted, scalable framework for growth.

This role sits at the intersection of business context and technical execution. You will design scalable data models, define consistent business logic, and help establish a strong semantic foundation that enables both human analytics and machine-driven intelligence.

You will partner closely with Marketing stakeholders, Data Analysts, Data Scientists, and Data Engineers to ensure data is accurate, consistent, and easy to consume; whether through dashboards, self-service exploration, or AI-powered workflows.

What you’ll be doing

Data Modeling & Semantics

• Design, build, and maintain scalable data models using dbt and Snowflake
• Define and standardize core Marketing metrics (e.g., pipeline, campaign performance, attribution, conversion rates)
• Establish consistent modeling patterns, naming conventions, and semantic clarity across datasets
• Contribute to a shared semantic layer that enables consistent reporting across channels and tools

AI-Ready Data & Snowflake Ecosystem

• Prepare high-quality, well-governed datasets for use with Snowflake Cortex and Snowflake Intelligence
• Enable data foundations that support LLM-powered use cases such as campaign insights, segmentation, and performance optimization
• Ensure data is context-rich, well-documented, and aligned with business meaning to improve AI accuracy and usability

Data Quality, Governance & Trust

• Implement robust testing, validation, and documentation practices in dbt
• Ensure consistency across dashboards and marketing tools through shared definitions and reusable models
• Apply data governance best practices, including access controls, lineage, and auditability
• Partner across teams to establish clear ownership of marketing data assets and definitions

Collaboration & Delivery

• Partner with Marketing, Customer First, and Analytics teams to translate business needs into scalable data solutions
• Support self-service analytics by building intuitive, reusable datasets across channels (e.g., digital, lifecycle, events)
• Contribute to scalable data workflows that balance immediate campaign needs with long-term maintainability
• Work within an agile environment, contributing to planning, prioritization, and continuous improvement

AI and Data Mindset

• Demonstrate an AI-first mindset, thinking beyond data models and dashboards to how data can power intelligent systems and decision-making
• Understand the importance of well-modeled, well-documented, and semantically clear data for AI and LLM-based use cases
• A level of comfort leveraging AI-assisted workflows to improve productivity, code quality, and consistency
• Curiosity for emerging capabilities in platforms like Snowflake Cortex and Snowflake Intelligence, and how they can be applied to Marketing analytics

What you’ll bring to the role

• 5–8+ years of experience in Analytics Engineering, Data Engineering, or similar roles
• Strong SQL skills and experience building analytics-ready data models
• Mentorship & Engineering Excellence: Mentorship, raising the technical bar, establishing organization-wide standards for dbt/SQL quality and CI/CD
• Hands-on experience with dbt and Snowflake or other ETL, Modeling and database platforms
• Solid understanding of data modeling principles, including dimensional modeling and semantic design
• Experience working with Marketing data (e.g., campaign data, web analytics, CRM, attribution models)
• Familiarity with tools such as Salesforce, Marketo, Google Analytics, or similar platforms
• Experience with data quality, testing, and documentation best practices
• Exposure to Python, R, or data processing frameworks (e.g., PySpark) is a plus
• Experience with BI tools such as Tableau or Looker
• Strong communication skills and ability to work across technical and business teams

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 
• Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. 

Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

#LI-HM2

#LI-Hybrid

P24712_3413650

P24715_3413656

Sr. SEO Specialist - Job Description Overview

Okta is seeking a highly skilled and results-oriented Senior SEO Specialist to independently drive high-impact SEO and GEO work across Okta.com. This is a senior individual contributor role that requires full ownership, proactive problem-solving, and senior-level decision-making across technical, content, and analytical SEO initiatives. The ideal candidate demonstrates strong judgment, clear communication, operational rigor, fruitful cross-functional collaboration, and the ability to translate SEO insights into measurable business outcomes with minimal oversight. 

Strategic Leadership & Ownership

• Operate with minimal supervision, taking full ownership of all assigned work and proactively solving problems and identifying opportunities
• Self-initiate SEO checks, QA, competitive research, and the development of new ideas and strategies
• Manage multiple concurrent projects effectively, meeting both deadlines and quality standards while triaging needs based on business impact
• Create and communicate SEO strategy roadmaps with stakeholders and Okta leadership
• Proactively update manager and stakeholders on project status and progress
• Understands how to work in a collaborative team environment and enterprise organization who can be impactful via strong POVs, but can also 
• Stay current on industry changes (SEO, AI/GEO/AEO) and apply new insights to daily work and long-term strategy

Core SEO Execution

• Demonstrate SEO expertise consistent with 5+ years of professional experience, understanding the why behind SEO issues
• Identify and prioritize SEO gaps based on potential business impact and measurable outcomes (acquisition, performance)
• Utilize systems, checklists, and repeatable processes to ensure comprehensive and high-quality analysis and execution
• Maintain a strong working understanding of Okta’s business model and product offerings
• Correlate cause-and-effect relationships in SEO performance to synthesize trends and patterns
• Mentor and enable marketing and non-marketing stakeholders to adopt SEO best practices
• Develop best practice documentation to enable internal teams to self-service

Communication & Delivery

• Provide senior-level insights, synthesis, and actionable recommendations.
• Communicate complex SEO concepts clearly and effectively to both technical and non-technical audiences
• QA all work prior to stakeholder review, have a strong attention to detail, and anticipate stakeholder questions and address them proactively
• Use a self-owned resources and task management system (e.g., Asana) to manage work, files, tools, links, and deadlines with accurate status, ownership, and due dates

Qualifications

• 5+ years of professional experience demonstrating advanced SEO expertise (technical, content, and analytical).
• Knowledge of multiple SEO platforms such as STAT, SEMRush, Lumar/DeepCrawl, Looker Studio, Google Analytics, Google Search Console, Screaming Frog, and more.
• Experience with Adobe Experience Manager (AEM) is a plus
• Passionate about SEO, GEO, content strategy, AI, and digital marketing
• Proficiency in spreadsheets, including, but limited to functions such as VLOOKUPs, % change formulas, conditional formatting, and more.
• Comfortable navigating CMS platforms and making accurate site changes if needed
• Experience with reporting platforms like GA4, Adobe Analytics, Looker Studio, and more.
• Proven ability to leverage SEO tools, AI, and automation to increase efficiency and scale impact.
• Ability to create impactful slide decks, deliverables, and reporting materials for senior-level audiences
• A collaborative mindset that contributes positively to team velocity, quality, and morale.

#LI - Hybrid

#P14372_3362158

About this position:

We’re looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later’s brand customers across our Influence Platform, Managed Services offerings, and Mavely. This role sits at the center of the customer lifecycle—bridging what Sales sells with what our Services and Client Success teams deliver.You’ll be responsible for building the systems, processes, and performance intelligence that ensure contracted revenue converts into efficient, effective customer outcomes.

This is a high-impact role for someone who thinks in systems and outcomes, thrives in cross-functional environments, and enjoys bringing structure to complex, fast-growing businesses.Reporting to the VP of Revenue Operations, you’ll partner closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale with growth—without sacrificing quality, margin, or customer trust.

What you'll be doing:

Strategy

• Define and own the operational frameworks that ensure sold revenue is delivered efficiently and effectively across all brand customer offerings.
• Establish clear definitions of campaign health, customer health, and operational performance that align Services, Client Success, Finance, and Sales.
• Translate revenue pipeline signals into forward-looking operational insights that inform staffing, prioritization, and investment decisions.

Technical/ Execution

Revenue Accountability & Performance Intelligence

• Own the metrics that answer “did we deliver what we sold, and was it efficient?” at the campaign, customer, and portfolio level.
• Build and maintain reporting that surfaces campaign health, budget utilization, margin performance, and delivery risk.
• Partner with Services, Client Success, and Finance leadership to define what “healthy” looks like and implement early warning systems when campaigns or customers drift off track.
• Develop consistent frameworks for measuring customer health that work across product lines and engagement models.

Sales-to-Services Handoff & Capacity Forecasting

• Own the end-to-end Sales-to-Services handoff process, ensuring accurate, timely, and complete transfer of deal context into execution.
• Build pipeline-to-capacity forecasting models that give Services 30–60–90 day visibility into incoming workload.
• Connect Sales forecasting with Services capacity planning to enable proactive staffing and resource allocation.
• Develop load-balancing frameworks and recommendations that help Services leadership distribute work effectively.

Operational Process Design & Customer Infrastructure

• Design, document, and continuously improve the workflows that move customers from sale through delivery completion.
• Identify friction, bottlenecks, and inefficiencies across customer operations and build scalable, repeatable solutions.
• Define SLAs, efficiency benchmarks, and operational standards that drive consistency across Sales, Customer Operations, and product lines.

Systems & Enablement

• Own the Salesforce data architecture that enables clear visibility into customer and campaign performance.
• Ensure data integrity and system hygiene across the customer and campaign lifecycle.
• Support the systems infrastructure that enables Account Directors, CSMs, and Delivery teams to operate from a shared source of truth.
• Partner with central RevOps and Systems teams on platform enhancements, integrations, and automation.
• Create documentation and enablement resources so teams can effectively use the systems and processes you build.

Team / Collaboration

• Act as a trusted operational partner to Services, Client Success, Sales, and Finance leaders.
• Facilitate alignment across teams by creating shared metrics, processes, and operating rhythms.
• Communicate clearly and proactively to ensure stakeholders understand performance, risks, and upcoming capacity constraints.

What success looks like:

Within your first 6–12 months, success in this role will look like:

• A documented, reliable Sales-to-Services handoff process with clear validation criteria and strong adoption across teams.
• Campaign efficiency and effectiveness reporting that is trusted by Services leadership, Finance, and the executive team.
• A pipeline-to-capacity forecasting model that provides Services with 30–60–90 day visibility into incoming demand.
• Measurable improvements to delivery efficiency and/or margin performance driven by operational process improvements.
• A unified customer health measurement framework—built in partnership with your RevOps counterparts—that works across all brand product lines.
• Recognition as the go-to expert for “how did we do?” and “what’s coming?” questions across the Services organization.

What you bring:

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS, professional services, or solutions delivery environment.
• Proven ability to design and implement cross-functional processes that drive measurable business outcomes.
• Strong command of Salesforce or comparable customer management platforms, including reporting, workflow design, and data modeling.
• Experience with capacity planning, forecasting, or resource modeling that connects demand signals to operational capacity.
• An analytical mindset with the ability to translate data into insight—and insight into action.
• Understanding of services delivery, agency operations, or delivery-based business models; experience in the creator economy or marketing industry is a plus.
• Exceptional written and verbal communication skills, with the ability to document complex processes and influence senior stakeholders.
• Comfort operating in ambiguity and a bias toward building structure where it doesn’t yet exist.
• Experience with project management tools (e.g., Asana, Teamwork) and BI or reporting tools (e.g., Tableau, Looker, Domo, or similar)

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 130,000 - 140,000 USD 

#LI-Remote

What's the opportunity? 

As part of the GTM Analytics team, you will be the data partner for Intercom's Mindshare function — the team responsible for building brand awareness, shaping market perception, and creating early engagement with target buyers. This role focuses on the top of the funnel: understanding how brand marketing, executive programs, experimentation, and upper funnel initiatives drive awareness, reach, and engagement before prospects ever enter a sales cycle. You will partner with Brand Marketing, Executive Programs, and GTM leadership to measure what's resonating, design experiments, and surface the insights that inform how Intercom shows up in the market.

What will I be doing? 

• Top of Funnel Insights: Own reporting and analysis for upper funnel programs — measuring reach, awareness, engagement, and early-stage interest across brand marketing, content, and executive outreach initiatives.
• Brand Marketing Measurement: Develop frameworks to assess brand campaign effectiveness — tracking how brand investments translate into audience reach, mindshare, and downstream consideration.
• Executive Programs Analytics: Measure the impact of executive dinners, outreach programs, and high-touch engagement — understanding which accounts are being reached, how they engage, and what signals emerge.
• Experimentation: Design and analyze experiments across Mindshare programs — helping the team test messaging, channels, formats, and targeting to learn what drives awareness and engagement most effectively.
• Audience & Reach Analysis: Analyze who Intercom is reaching across Mindshare initiatives — segmenting by ICP, account tier, persona, and geography to ensure programs connect with the right buyers.
• Cross-Functional Collaboration: Partner with Brand Marketing, Executive Programs, Demand Gen, and Sales to translate qualitative program goals into measurable outcomes and share learnings across teams.

What skills do I need? 

•  5–8 years of experience in analytics, marketing analytics, brand analytics, or a related field
• Strong understanding of top-of-funnel and brand metrics — awareness, reach, engagement, consideration, and audience composition
• Experience designing and analyzing experiments (A/B tests, holdout groups, incrementality measurement)
• Strong SQL skills; experience with data modeling tools (e.g., dbt) is a plus
• Experience with BI and visualization tools (e.g., Tableau, Looker, Streamlit)
• Comfort working with qualitative and quantitative data — not everything at the top of funnel has a clean conversion metric
• Proven ability to partner with marketing and executive stakeholders, framing ambiguous questions into structured analyses
• Clear communication skills — able to translate analytical findings into narratives that inform creative and strategic decision

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for employees, friends, and family!

The base salary range for candidates within the Greater Chicago Area is $168,100 - $200,810. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  

#LI-Hybrid

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We're building the recruiting function of the future: one where decisions are informed by data, every process is optimized, and AI is embedded into how we work. As our Recruiting Operations Analyst, you'll sit at the intersection of data, systems, and emerging technology. You'll be the person who doesn't just report on what's happening in our recruiting funnel. You'll help us understand why, and increasingly, build the tools that help us act faster and smarter.

You'll own our recruiting data infrastructure, serve as a power user and admin across our tech stack, and partner closely with the Ops team to drive enablement and ROI across every tool we use. Critically, you'll bring genuine curiosity about AI not just as a user, but as someone who's excited to experiment with and build AI-assisted workflows that transform how our recruiting team operates.

WHAT YOU'LL DO

Data & analytics

• Partner and collaborate with Recruiters, Recruiting Managers, and cross-functional partners such as People Analytics, People Operations.
• Support stakeholders with recruiting dashboards to raise the proficiency level across the recruitment team — covering pipeline health, funnel conversion, time-to-fill, source effectiveness, and more
• Ensure data integrity across all recruiting systems; establish and maintain processes that keep our data accurate and trustworthy
• Translate complex data into clear, actionable insights for recruiters, hiring managers, and senior leadership
• Build enablement resources such as: reporting guides, data dictionaries, metric definitions that empower the team to self-serve on data

Systems & operations

• Serve as an admin and subject matter expert for Greenhouse ATS, including configurations, workflows, permissions, integrations, and reporting
• Help optimize our broader recruiting tech stack (Greenhouse, Workday, FindEm, CoderPad, and others), with a sharp eye on how tools work together and where the stack has gaps
• Troubleshoot data discrepancies and system issues, providing hands-on support to recruiters and hiring teams
• Support process improvement initiatives using data to identify inefficiencies and measure the impact of changes

AI & automation

• Actively experiment with AI-assisted workflows that reduce manual work, improve data quality, or accelerate recruiting processes
• Identify automation opportunities across the recruiting function and prototype solutions whether that's an AI-powered reporting pipeline, a Greenhouse integration, or a candidate communication workflow
• Contribute to the team's broader AI fluency by sharing what you're building, what's working, and what isn't

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

Required

• 2+ years in Recruiting Operations, Talent Analytics, People Operations, or a similar data-focused role
• Strong analytical instincts — you're comfortable working with messy data, building reports from scratch, and surfacing patterns that matter
• Hands-on experience with recruiting or HR systems (Greenhouse ATS strongly preferred)
• Proficiency with reporting tools and data visualization — Excel, Google Sheets, or BI tools like Tableau or Looker
• Genuine curiosity about AI and automation — you don't need to be an engineer, but you should be someone who tinkers, experiments, and has opinions about where AI can and can't add value
• Strong collaborator and communicator — you can tell a data story that moves people to action
• Based in Chicago, IL

Preferred

• Experience with recruiting analytics programs or KPI frameworks
• Experience with API integrations or low-code/no-code automation tools
• Familiarity with AI tools in a recruiting or HR context — whether that's prompt engineering, building GPT-based workflows, or experimenting with agent frameworks
• Experience supporting OFCCP compliance reporting or other data-driven compliance frameworks

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an Financial Systems Administrator to join our team. You will manage, maintain, and optimize our Oracle Cloud EPM (EPBCS) ecosystem while serving as the strategic bridge between our Financial Planning & Analysis (FP&A) organization and our centralized Data Engineering teams. In our high-velocity, 5,000-location enterprise, financial accuracy is inextricably linked to operational data. You will not only handle traditional EPM administration but also partner directly with data and operational teams to define technical requirements for integrating non-financial KPIs—such as location churn, new facility onboardings, occupancy rates, and transaction counts—directly from our data warehouse into our financial forecasting models. The ideal candidate brings a strong grasp of EPM architecture, SQL data structures, and the communication skills required to translate complex operational metrics into actionable financial drivers.

What you'll do

• Oversee the end-to-end administration, configuration, and continuous optimization of the Oracle Cloud EPM suite (EPBCS)
• Design, build, and troubleshoot Essbase ASO/BSO cubes to support large-scale operational scenario planning
• Act as the primary technical translator between Finance and centralized Data/IT teams; partner with Data Engineering to define technical requirements, ensuring that data models in our data warehouse (e.g., Snowflake) are properly structured for seamless EPM ingestion
• Collaborate with data teams to ingest high-volume non-financial KPIs (e.g., transaction counts, location churn) into EPM planning cubes
• Troubleshoot integration workflows and perform root-cause analysis on data discrepancies using SQL and Python
• Replace static calculation scripts with dynamic, context-aware logic to optimize system performance across thousands of sparse locations
• Utilize EPM Automate alongside Python or batch scripting for complex job scheduling
• Manage the volatile lifecycle of 5,000+ operational locations; ensure location additions, divestitures, hierarchical changes and associated access permissions, synchronize flawlessly across ERP, CRM, and EPM environments
• Develop and maintain high-impact visualization dashboards (Tableau, Looker, Hex) with intuitive narratives to facilitate executive decision-making; provide user support, training, and documentation for supported applications

What we're looking for

• 7+ years of Oracle EPM (EPBCS/Planning) System Administration and development experience in a high-growth, multi-location enterprise
• Bachelor’s degree in Computer Science, Finance, Economics, Accounting, Information Systems, or a related field
• Strong knowledge of data integration tools (EPM Integration Agent, Data Management, EPM Automate) and deep understanding of dependencies between functional components of Oracle EPM
• Proficiency in SQL and Python with a proven track record of automating financial processes
• Must understand modern cloud data structures well enough to perform "handholding" and meaningful collaboration with Data Engineers
• Exceptional ability to bridge the gap between technical data architecture and functional financial insights
• Strong experience partnering with Senior Leadership and the ability to translate "big picture" financial concepts into tactical execution plans for IT
• Ability to work independently or with a low-ego, highly collaborative, cross-functional team in a fast-paced, deadline-driven environment
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Experience with Groovy scripting

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $120,000.00 USD to $130,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-AW1 #LI-Onsite

At our labor marketplace tech company, we believe that even in the age of AI, the core of success comes down to good people doing honest work. We're seeking a curious and driven Product Operations Analyst to help us operationalize our intelligent product features, ensuring they deliver value and efficiency to our users. This is a fantastic opportunity to grow your career at the intersection of product, data, and user experience.

Who You Are:

• An early-career professional, from a recent graduate up to 2 years of experience, looking to build a career in product operations.
• A Passion for Product & Tech: You are fascinated by how technology products are built, launched, and improved. You're eager to learn and contribute to the product lifecycle.
• Curious about AI: You don't need to be an expert, but you're an enthusiast who is interested in learning about the latest AI technologies and tools and their potential to improve user experiences.
• Analytical & Data-Curious: You have a knack for looking at data to find patterns and answer questions. You're comfortable with spreadsheets (Excel/Google Sheets) and are excited to learn more about data analysis.
• A Problem-Solver: You enjoy tackling challenges and are motivated to find efficient solutions. You're organized, detail-oriented, and not afraid to ask questions to get to the root of a problem.
• Eager to Learn Technical Skills: You have an interest in learning data analysis tools. Any exposure to SQL or other data tools is a plus, but a strong desire to learn is most important.
• Collaborative & Hands-On: You are a team player who is ready to roll up your sleeves and help with a variety of tasks, from testing new features to analyzing user feedback.

What You'll Do:

• Support Product Rollouts & Adoption: Work closely with product, design, and operations teams to help execute outreach and rollout plans for new features.
• Contribute to Product Development: Act as a key tester for new product capabilities. You'll document your findings, share user feedback with the product team, and help identify areas for improvement.
• Analyze Feature Performance: Assist in monitoring the performance of new features by tracking key metrics, analyzing user behavior, and summarizing insights for the team.
• Champion the User Experience: Be a voice for our users. You'll help gather, organize, and analyze user feedback from various channels to inform the product roadmap.
• Streamline Team Operations: Support the team by identifying opportunities to make our processes more efficient, whether through better documentation, improved feedback loops, or simple automations.

Nice To Have:

• Familiarity with Automation Tools: Any experience playing with tools like Zapier or other no-code/low-code platforms is a bonus.
• Data Analysis Exposure: Basic experience with SQL, Python (Pandas), or data visualization tools like Tableau or Looker.
• Internship or Project Experience: Previous internships or relevant project work in a tech, startup, or marketplace environment.
• Customer-Facing Experience: Experience in a role where you directly interacted with users or customers (e.g., customer support, community management).

For IL based applicants:

• The base salary for this position is $80,000 - $100,000
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

At Instawork, our labor marketplace tech company, we believe that even in the age of AI, the core of success comes down to good people doing honest work. To empower these individuals and ensure our technology truly serves them, we're seeking a curious and driven Product Operations Intern to help us operationalize our intelligent product features, ensuring they deliver value and efficiency to our users. This is a fantastic opportunity to grow your career at the intersection of product, data, and user experience.

To help us evaluate your skills in a hands-on context, you will receive an email invitation to complete a practical case study upon applying to this role. 

Who You Are:

• Currently enrolled in an undergraduate program with a strong interest in product operations.
• A Passion for Product & Tech: You are fascinated by how technology products are built, launched, and improved. You're eager to learn and contribute to the product lifecycle.
• Curious about AI: You don't need to be an expert, but you're an enthusiast interested in learning about the latest AI technologies and tools and their potential to improve user experiences.
• Analytical & Data-Curious: You have a knack for looking at data to find patterns and answer questions. You're comfortable with spreadsheets (Excel/Google Sheets) and are excited to learn more about data analysis.
• A Problem-Solver: You enjoy tackling challenges and are motivated to find efficient solutions. You're organized, detail-oriented, and not afraid to ask questions to get to the root of a problem.
• Eager to Learn Technical Skills: You have an interest in learning data analysis tools. Any exposure to SQL or other data tools is a plus, but a strong desire to learn is most important.
• Collaborative & Hands-On: You are a team player who is ready to roll up your sleeves and help with a variety of tasks, from testing new features to analyzing user feedback.

What You'll Do:

• Support Product Rollouts & Adoption: Work closely with product, design, and operations teams to help execute outreach and rollout plans for new features.
• Contribute to Product Development: Act as a key tester for new product capabilities. You'll document your findings, share user feedback with the product team, and help identify areas for improvement.
• Analyze Feature Performance: Assist in monitoring the performance of new features by tracking key metrics, analyzing user behavior, and summarizing insights for the team.
• Champion the User Experience: Be a voice for our users. You'll help gather, organize, and analyze user feedback from various channels to inform the product roadmap.
• Streamline Team Operations: Support the team by identifying opportunities to make our processes more efficient, whether through better documentation, improved feedback loops, or simple automations.

Nice To Have:

• Familiarity with Coding Agents: Extensive experience building with autonomous agents like Replit Agent and Cursor to move from natural language prompts to production-ready code and complex workflows.
• Data Analysis Exposure: Basic experience with SQL, Python (Pandas), or data visualization tools like Tableau or Looker.
• Internship or Project Experience: Previous internships or relevant project work in a tech, startup, or marketplace environment.
• Customer-Facing Experience: Experience in a role where you directly interacted with users or customers (e.g., customer support, community management).

For IL based applicants:

• The pay range for this position is $30 - $40 per hour

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

Data Analyst – Inspire11 
 

Elevens, as we call ourselves here, are curiously smart, purposefully scrappy, and dedicated to the highest standard of quality. By being true to ourselves and others, we create a respectful environment that enhances collaboration, drives growth through high expectations, and ensures alignment with our core values. Inspire11 is more than a modern business and technology consulting firm; we're a revolution. We work differently — and it shows. Every move we make is tied to measurable value, and our success aligns with our clients’ success. We partner to simplify the complex, solve sustainably, and stay ahead by continuously pushing our own thinking forward. Value creation isn't something we talk about — it's something we live, every day.  

At Inspire11, we're not just offering a job; we're providing a platform for you to transform the future. You'll feel right at home here if you think differently, build boldly, and lead with impact. We're a place where your unique perspective is valued, your boldness is celebrated, and your potential is unleashed. 

• Growth Through Challenge:  We hold ourselves to the highest standards of excellence and accountability. At Inspire11, we are committed to delivering exceptional results and empowering our employees to take ownership of their work and drive meaningful impact. You'll work alongside elite consultants who challenge you to expand your skills and think even more creatively. 

• The Autonomy to do Your Best Work: Here, outcomes matter more than outputs. It's about the value we create. You'll have the autonomy to shape your work, drive decisions, and make an impact—not just for our clients but for your growth. You'll be challenged to think strategically, anticipate needs, and solve problems. Bold thinking, creative approaches, and challenging conventional wisdom are part of our DNA. Our clients rely on us to lead them into what's next. 

• Diverse Perspectives Driving Innovative Solutions: We champion inclusivity and authenticity, knowing that diverse perspectives drive better solutions. You'll be encouraged to bring your whole self to work, knowing that's where true innovation happens. We also believe that doing great work should be fun. Our culture thrives on energy, camaraderie, and appreciating the unique contributions that make Inspire11 an amazing place. Our teams get energy from being the best they can be. 

What you can expect in this role:
As a Data Analyst, you will serve as a bridge between data and decision-making. You’ll uncover insights, design data products, and help clients realize value through analytics. Your responsibilities will include: 

• Uncovering client needs through stakeholder interviews, process mapping, and exploratory data analysis.
• Assessing and interpreting raw data sets to evaluate trends, data quality, performance metrics, and the accuracy of business logic.
• Designing and building impactful dashboards and reports using tools like Power BI, Tableau, or Looker.
• Profiling and interpreting data to identify patterns and translate them into actionable, insight-driven recommendations.
• Leveraging cloud data platforms (e.g., Snowflake, Databricks, Redshift, Synapse) to access and analyze data at scale.
• Interfacing directly with clients throughout the project lifecycle—gathering requirements, sharing insights, and iterating on deliverables.
• Collaborating cross-functionally with data engineers, architects, and solution owners to deliver holistic solutions.
• Facilitating Agile ceremonies and co-creation workshops with clients to shape iterative, high-impact solutions.
• Exploring opportunities to apply AI and GenAI to automate insights, accelerate reporting, or enhance decision intelligence. 

Tools for success:
We’re looking for analysts who combine technical acumen with consulting savvy and a growth mindset. Ideal candidates bring: 

• 2+ years of consulting experience with a focus on data analysis, BI, or analytics strategy.
• Strong SQL skills, with experience analyzing large datasets and building queries to uncover trends, metrics, and data relationships.
• Hands-on experience with data visualization tools such as Power BI, Tableau, or equivalent.
• Exposure to modern cloud data platforms, including Snowflake, Databricks, Redshift, or Synapse.
• Familiarity with AI and machine learning concepts—and a willingness to explore how GenAI (e.g., ChatGPT, Copilot) can support faster analysis and insight generation.
• Excellent communication and storytelling skills, including experience presenting findings to external stakeholders.
• Comfort in dynamic, cross-functional environments, with an agile mindset and a collaborative working style.
• This role requires the willingness and ability to be onsite at the Inspire11 or client location depending on project needs to maximize in-person collaboration and build stronger relationships. 

 Inspire11 is unable to sponsor employment visas at this time. Applicants must be legally authorized to work in the U.S. at the time of application and throughout the duration of employment. 

Inspire11’s Privacy Policy: https://www.inspire11.com/privacy-policy/  

U.S. Compensation & Benefits  

Compensation at Inspire11 
Inspire11 follows Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Illinois Human Rights Act, the Illinois Equal Wage Act, and the Illinois Equal Pay Act of 2003. We believe that people performing the same role at the same level, with similar levels of ability or experience, should be similarly compensated. We also believe that the most critical factors driving compensation should be an Eleven’s skill, experience, performance, responsibility, and effort. We may also consider an employee’s length of service, relevant education, training, or certification, and the requirements of a specific job. We may also consider whether the cost of living or competition for talent in specific markets requires adjustments in compensation for employees in those markets. Our goal is to fairly compensate all our Elevens based on these factors within the Company’s financial ability.   

Compensation may be increased or decreased at Inspire11’s discretion based on an employee’s performance reviews, market conditions, and the Company’s financial performance. Inspire11 will always notify an employee in writing before any change is made to their compensation.  

Bonuses 
We may allow employees in Sales, Recruiting, or Leadership to earn periodic bonuses based on sales, revenue, client-specific or practice-specific targets. These targets are communicated to each eligible employee via offer letter or annual update. All such target-based bonuses are calculated based on the Company and an individual’s periodic performance and will only be awarded if: (a) the employee is meeting performance expectations and is an employee in good standing of the Company; (b) the target is met; and (c) the Company’s current financial performance and market conditions permit the bonus to be paid out. All periodic bonuses are discretionary and are earned only when paid out.   

Each year, the Company will decide whether the Company’s financial performance, market performance, and business realities allow it to create an annual bonus pool. If the Company decides that annual bonuses may be awarded, then the Leadership Team will grant annual bonuses to employees in good standing based on the same factors discussed in the previous paragraph while also considering employees’ diligence, performance, expertise, skill, judgment, and experience. To be eligible to participate in this annual bonus pool, an employee must be hired by no later than October 1st of the preceding year. Annual bonuses and merit increases may be prorated based on hire date. Employees eligible for target-based periodic bonuses are not eligible to participate in the annual bonus pool.   

Options or Other Equity in Inspire11 
Inspire11 has a legacy program that allowed certain high-performing employees to purchase shares of the Company through an affiliate. The Company also has a newer program that grants options annually to high-performing employees based on their performance reviews, their managers’ recommendation, and leadership approval. These options have a vesting period associated with them.  

Benefits 
Full-time employees are eligible for the following contributory benefits, where premiums are partially paid by the Company and partially by the employee:   

• Medical insurance plans, 
• Dental insurance plans, and  
• Vision insurance plans.  

Full-time employees are eligible for the following benefits provided wholly by the Company:  

• Short-term disability, providing for a benefit of 60% of an employee’s salary up to a maximum of $2,000 per week for up to 11 weeks after a 7-day waiting period; 
• Long-term disability, providing for 60% of an employee’s salary up to a maximum of $10,000 per month for the time period from the 91st day after a qualifying event through the earlier of the end of the disability or age 67; 
• Life insurance, providing for a benefit of two times the employee’s annual salary, up to a maximum payout of $400,000;   
• A connectivity stipend of $325 annually; 
• Employee Assistance Program, providing for confidential counseling sessions, 24-hour crisis support, online peer support groups, skills training, behavioral health coaching, initial free legal consultations (and discounted rates on referred lawyers), online legal forms, assistance with eldercare and parenting services, among other things.  

Full-time employees are also eligible to participate in the Company’s 401(k) plan, which allows employees to contribute to a standard or Roth IRA. According to a vesting schedule, the Company matches 100% of employee contributions up to 3% of an employee’s salary.  

Depending on eligibility and their elections, full-time employees may also have access to certain tax-advantaged savings accounts set up through the Company, into which employees contribute withheld funds:   

• Flexible savings accounts
• Limited-purpose flexible savings accounts  
• Healthcare savings accounts
• Dependent care savings accounts  
• Commuter benefit accounts  

Paid Time Off and Leave 
Inspire11 grants all eligible employees any statutory leave required by federal, Illinois, or other applicable law, such as FMLA, bereavement, sick leave, emergency leave, jury duty or witness leave, and VESSA leave.   

In addition, Inspire11 has a self-managed paid time off policy (PTO) that does not set predetermined upper limits on the amount of PTO an employee may take. All PTO must be requested in advance and approved by the appropriate supervisor to ensure client work can continue. All full-time employees are expected to take a minimum of one week of PTO each year.   

Inspire11 offers paid parental leave to full-time employees who have been with the company for at least one year. Birthing parents are eligible for up to 12 weeks of paid parental leave, while non-birthing parents are eligible for up to 6 weeks. Short-term disability (STD) benefits are also provided following childbirth. When combined with PTO and STD, birthing parents may receive a total of 18–20 weeks of paid leave. Lastly, Inspire11 has eight paid holidays.  

Other Benefits 
Inspire11 also maintains other programs that provide additional benefits to employees, such as:   

• Impact to 11: a charitable giving matching program where, after being employed by Inspire11 for a year, employees may request that a qualifying charity receive up to $500 in matching donations each year. 
• Professional development benefits for qualifying employees: a program allowing for reimbursement of certain course materials and costs on a discretionary basis for employees who have been at Inspire11 for at least 6 months, with supervisor’s approval. 
• Regular gifts of Inspire11 clothes, office items, and swag.  

Disclaimer 
This document applies only to the United States and to Inspire11 LLC, not our worldwide partners.  

Inspire11 reserves the right to change the benefits offered to employees in accordance with applicable law based on business needs, market conditions, and financial stability. Before changing any benefits, Company will notify all employees of the change and will update this document.  

EEOC 
Inspire11 is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you need assistance or a reasonable accommodation during the application process, please contact us at hr@inspire11.com, or inform your recruiting partner.  

About this position:

We’re looking for a Senior SEO Manager to lead Later’s organic growth engine and drive measurable impact across demand generation. In this role, you’ll be both a strategic leader and a hands-on practitioner—developing and executing SEO strategies that grow qualified traffic, improve conversion rates, and strengthen Later’s authority in the creator and social media space.
Reporting to the VP of Demand Generation, you’ll own Later’s SEO roadmap, partner cross-functionally with Web, Product Marketing, and Content teams, and set high standards for technical and content-driven SEO execution. This is a critical, high-visibility role across all lines of business (Later Influence, Later Social, and Mavely) with direct impact on revenue growth and regular exposure to senior leadership. 

What you'll be doing:

Strategy

• Own Later’s full SEO strategy across technical, on-page, content, off-site, and AI search to drive sustainable, high-quality organic growth across all three lines of business.
• Define SEO goals, KPIs, and reporting frameworks that connect performance to revenue growth.
• Provide actionable insights to Demand Gen, the broader marketing team, and senior leadership on trends, opportunities, and performance.

Technical/ Execution

• Lead keyword research, content gap analysis, SERP opportunity assessments, and AI search opportunities to inform actionable strategy.
• Create and deliver SEO-driven content plans, including briefs, page structures, and leveraging proprietary data for E-E-A-T methodology.
• Execute advanced on-page optimizations (metadata, internal linking, schema, site architecture).
• Manage technical SEO initiatives—site speed, Core Web Vitals, structured data, crawl/indexation, and CMS optimization (Contentful).
• Build scalable frameworks for monitoring rankings, visibility, and performance across key search queries.
• Drive off-page SEO efforts, including authority-building strategies and high-quality backlink acquisition.
• Regularly audit and revitalize content for freshness, keyword alignment, and competitive differentiation.
• Partner with Analytics and Data teams to ensure Amplitude, GA4, and GSC insights fuel revenue-focused decisions.

Team / Collaboration

• Serve as Later’s SEO lead, collaborating with Web, Content, and Creative teams to deliver integrated campaigns.
• Partner with Content on an SEO-driven content plan, embedding E-E-A-T methodology and 10x competitor strategy.
• Partner with Web for technical SEO, site health, and on-site optimizations.
• Partner with Product Marketing to embed SEO into GTM motions and campaign planning.
• Mentor junior SEO contributors (current or future) and establish SEO best practices across teams.
• Contribute to weekly, monthly, and quarterly planning within Demand Gen and cross-functionally.

Leadership

• Act as the hands-on manager and subject matter expert for SEO at Later.
• Balance day-to-day execution with setting strategy, frameworks, and processes for scalable growth.
• Foster a culture of testing, learning, and continuous optimization.

Research/Best Practices

• Stay ahead of evolving SEO landscapes including AI search (GEO, SGE, Perplexity, ChatGPT Overviews) and voice/social search.
• Monitor competitors and industry leaders, identifying opportunities to differentiate Later.
• Share insights and evangelize SEO best practices across Marketing and Growth teams.

What success looks like:

• Within the first 90 days, you’ve delivered a full SEO audit, identified quick wins, launched initial priority initiatives, and built dashboards that clearly connect SEO performance to revenue.
• By 6 months, SEO is driving measurable growth in trials, mid-market/enterprise leads, and creator sign-ups, with best practices embedded across Content, Web, and Marketing.
• Later consistently ranks on the first page (and top 3) for high-priority keywords across all lines of business, with improvements in Core Web Vitals, site speed, and indexation.
• Later is recognized as an authority in the space, with high-quality backlinks, top-tier press mentions, and a scalable roadmap for continued growth in AI and emerging search channels.

What you bring:

• 5–7+ years of SEO experience with proven impact in SaaS, PLG, or B2B tech environments.
• Track record of driving measurable growth through SEO (traffic, conversions, pipeline).
• Advanced proficiency in on-page, off-page, and technical SEO.
• Hands-on experience with tools such as SEMrush, Ahrefs, Screaming Frog, Moz, GSC, GA4, Amplitude.
• Strong background with CMS platforms (preferably Contentful), including structuring and optimizing workflows.
• Experience managing authority-building efforts and backlink acquisition.
• Strong analytical skills; comfortable with keyword data, content performance, and attribution.
• Excellent communication and collaboration skills; able to influence across technical and creative teams.
• Familiarity with Generative Engine Optimization (GEO) and AI-powered search visibility.
• Experience in creator/social media marketing space.
• Knowledge of Google Tag Manager, A/B testing tools, or data visualization platforms (Looker, Supermetrics).
• Basic knowledge of HTML, CSS, and JavaScript.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 130,000 - $ 155,000 USD

#LI-Hybrid