About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you!

About the Role

In this role, your main focus will be to work on curating new zones of our HD maps which are utilized by our autonomous delivery robot.  A primary focus of the role will be to use in-house tooling to curate and annotate specific features of the real world into our maps (lane geometry, junction locations, traffic lights, etc.). These maps are essential to our autonomous driving capabilities and allow us to expand our coverage of neighborhoods and cities where our robots will operate, performing deliveries to real customers.

You’re excited about this opportunity because you will…

• Take charge to execute the required tasks for the map zones are you assigned
• Ensure a high level of quality such that additional reviews and fixes are kept to a minimum
• Suggest improvements to the tooling and possible areas for improvement/automation to increase efficiency
• Collaborate with other map curators to review their work and deliver high quality maps in a timely manner

We're excited about you because...

• Familiarity with autonomous vehicle systems
• A self-starter. Thrives in fast-paced, dynamic environments with a proactive, action-oriented approach
• Adaptable; you exhibit the agility to swiftly grasp new concepts, adapt to evolving project requirements, and become a proficient specialist
• An innovator, actively seeking opportunities to enhance processes and drive improvements in quality and efficiency
• Exceptional attention to detail, enabling you to discern subtle visual differences in frame-by-frame comparisons

Qualifications:

• Bachelor's degree or 2+ Years of industry experience 
• Proficiency in using Issue Tracking Software such as Jira
• Exceptional analytical skills
• Proven ability to collaborate and communicate effectively across different functional teams
• Track record of high quality deliverables with minimal supervision
• Must be located in Hyderabad, India

Nice to have...

• Familiarity with Linux and command line interfaces
• Familiarity with version control tools such as Git and ability to run basic commands/workflows
• Experience with image / vector editing tools like Photoshop, Adobe Illustrator, or similar tools
• Experience with GIS tools like QGIS, ArcGIS, etc
• Experience with AutoCAD, Solidworks, Blender, or other 3D modeling software

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you!

About the Role

In this role, your main focus will be to work on a variety of QA and triage tasks to assist in the development of our autonomous delivery robot.  A primary focus of the role will be to triage the logs of the daily testing runs of the robots conducted in the US. This includes replaying and analyzing specific events as annotated by the testing team, categorizing such events, and working with the software team to evaluate any required improvements. The role could also involve setting up various simulation scenarios for testing within our simulation environment as well as creating maps used by the autonomy stack for navigation. 

You’re excited about this opportunity because you will…

• Analyze: Utilize proprietary diagnostic tools and techniques to triage and diagnose robot autonomy issues accurately and efficiently
• Execute: Take charge of ensuring the prompt analysis of issues, generating reports and data visualizations that effectively prioritize and summarize identified issues
• Build: Develop and construct diverse scenarios within a simulation environment to test and validate new autonomy features. Additionally, create and maintain a library of scenarios to support comprehensive regression testing
• Collaborate: Work cross-functionally with Operations, Program Management, and Software Engineering teams to provide an effective feedback loop of identifying, routing, and monitoring key issues across various systems of the autonomy stack
• Optimize: Streamline and enhance QA processes and workflows
• Lead: Have opportunities to take end-to-end ownership of QA initiatives, encompassing process establishment, defining metrics, new team member training, execution, quality auditing, and reporting

We're excited about you because...

• Familiarity with autonomous vehicle systems
• A self-starter. Thrives in fast-paced, dynamic environments with a proactive, action-oriented approach
• Adaptable; you exhibit the agility to swiftly grasp new concepts, adapt to evolving project requirements, and become a proficient specialist
• An innovator, actively seeking opportunities to enhance processes and drive improvements in quality and efficiency
• Exceptional attention to detail, enabling you to discern subtle visual differences in frame-by-frame comparisons

Qualifications:

• Bachelor's degree in engineering or a related field, or equivalent work experience to 2+ Years of industry experience as a QA Engineer or equivalent
• Proficiency in using Issue Tracking Software such as Jira
• Exceptional analytical skills
• Proven ability to collaborate and communicate effectively across different functional teams
• Track record of high quality deliverables with minimal supervision
• Must be located in Hyderabad, India 

Nice to have...

• Familiarity with Linux and command line interfaces
• Familiarity with version control tools such as Git and ability to run basic commands/workflows
• Experience with one or more data analytics and business intelligence tools, such as Sigma
• Experience with SQL

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Role Overview:

The IT SOX Director is responsible for the end‑to‑end ownership of the SOX compliance program, covering IT General Controls (ITGCs), IT Application Controls (ITACs), automated controls, and Business / Financial Reporting SOX. This role partners closely with Information Security, IT, and Finance to ensure effective control design, testing, remediation, and continuous improvement in support of SOX Sections 302 and 404.

Key Responsibilities:

1. IT SOX Program Leadership & Strategy:

• Own and lead the end‑to‑end IT and Financial Reporting SOX program, ensuring effective design, operating effectiveness, remediation, and continuous improvement.
• Oversee SOX compliance for:
• IT General Controls (ITGCs), IT application controls, and automated controls across existing and new systems supporting financial reporting.
• Lead financial reporting risk assessments to determine SOX scope for new or changed business processes

1. Risk Assessment, Scoping & Control Design

• Lead annual and ongoing IT risk assessments to determine SOX scope for existing systems, new applications, platforms and technology changes
• Lead annual and ongoing risk assessments to determine SOX scope for existing and new financial reporting process; Manage the review of design and operating effectiveness of the process

1. SOX Testing Oversight & Issue Management:

• Oversee the design and operating effectiveness reviews of:
• ITGCs and ITACs across scoped systems and platforms
• Business and financial reporting controls across in‑scope processes
• Direct and guide the team through all phases of SOX testing, including planning, walkthroughs, testing, review, and reporting.

• Perform quality reviews of testing results to ensure accuracy, completeness, and audit readiness, and drive timely completion of in‑house SOX testing.
• Prepare IT and business process owners for external SOX audits, walkthroughs, and inquiries.
• Review SOC 1 Type II reports, assess control implications, and coordinate discussions with relevant process owners including Complementary User Entity Controls.
• Support identification, evaluation, and remediation of SOX deficiencies in partnership with stakeholders.

1. Audit & Stakeholder Management

• Coordinate and support external auditor requests, including walkthroughs, evidence submission, and issue resolution.
• Build strong working relationships with IT, Engineering, Information Security, and Finance Controllers to ensure smooth SOX execution.

1. Process Improvement, Automation & Transformation

• Identify and implement opportunities to automate IT and SOX controls, reduce manual effort, and increase auditor reliance.
• Drive standardization and quality of SOX documentation, including process flows, Risk & Control Matrices (RCMs), system diagrams, and role matrices.
• Promote continuous improvement through effective use of SOX tools, GRC platforms, AI tools, and data analytics. 

1. Team Leadership & Talent Development

• Lead, coach, and mentor the in‑house SOX team, fostering technical excellence and accountability.
• Set clear performance expectations, review work quality, and develop a high‑performing compliance culture.
• Support capability building and succession planning within the SOX function. 

1. Regulatory & Industry Awareness

• Stay current with SOX, PCAOB, COSO, and IT risk management standards, including emerging focus areas (eg: AI)
• Monitor regulatory developments and proactively adapt the SOX program to meet changing expectations

Skills required:

• Strong working knowledge of ITGC, ITAC, Key data reporting testing and financial reporting SOX
• Ability to interpret and leverage SOC 1 / SOC 2 reports, including evaluation of CUECs and sub‑service organizations
• Strong working knowledge on SOX scoping for IT applications/platforms and financial reporting process
• Strong understanding of COSO Internal Control Framework and alignment of IT controls to financial reporting risks
• Solid understanding of IT environments including ERP systems, cloud platforms, dev Ops, change pipeline and cloud controls
• Proven ability to lead, coach, and manage inhouse SOX teams
• Clear, concise communication of IT and financial reporting risks and control issues to senior management and audit committee

Education Qualification required:

• CA/CPA/IT or MBA Engineering graduates/Certified Information System Auditor/ with 10 to 15 years of IT SOX experience. The candidate should also possess reasonable business SOX experience.
• In-depth expertise in the COSO framework, PCAOB standards, and IT control environments.
• Demonstrated success leading large-scale, complex SOX programs within public company settings.
• Strong ability to engage and influence senior leadership and external auditors.

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race,

gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.

https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

This is a work-from-office / In-Office role based in our Hyderabad, India location.

We are looking for a Senior Software Engineer to join our team and work on the development of our SaaS product. In this role, you will lead the development of new features, improve system architecture, and ensure the scalability and reliability of our cloud-based software. You will collaborate with cross-functional teams to deliver high-quality software and contribute to the continuous improvement of the product.

Key Responsibilities:

• Architect and Design Software Solutions: Contribute towards design and architecture of new features for our SaaS product. Ensure that solutions are scalable, maintainable, and meet customer needs.
• Develop & Implement Features: Build and maintain robust and high-performing software solutions for our SaaS platform, writing clean, efficient, and testable code.
• Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other engineers to define and implement product features, ensuring that business requirements and customer needs are met.
• Optimize and Scale: Continuously improve application performance and scalability, focusing on optimizing cloud-based resources and database performance.
• Maintain Code Quality: Write unit and integration tests, conduct code reviews, and ensure adherence to coding standards. Participate in code reviews and provide feedback on engineering best practices.
• Mentorship: Provide technical leadership and mentorship to junior engineers, helping them grow their skills and achieve their career goals.
• Troubleshoot and Debug: Investigate and resolve software issues, working with the support team to fix bugs and improve the overall user experience.
• Security & Compliance: Ensure the SaaS product complies with security best practices and regulatory standards. Implement security features to protect user data and sensitive information.
• Continuous Improvement: Stay up to date with the latest technologies and industry trends, and incorporate modern practices into the development process. Participate in the iterative process of refining and evolving the product.
• Documentation: Produce clear technical documentation to support the development, deployment, and maintenance of software systems.

Required Skills and Qualifications:

• Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience.
• Proven Experience: At least 8+ years of professional experience in software development, with significant experience working on SaaS products or cloud-based platforms.
• Programming Languages: Strong proficiency in languages commonly used for SaaS development (e.g., Golang, JavaScript, TypeScript, Python, Scala, Java).
• Cloud Platforms: Experience working with cloud platforms such as AWS, or Google Cloud, and an understanding of cloud architecture, microservices, and containerization..
• Database Management: Strong knowledge of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB) and experience with database optimization.
• DevOps and CI/CD: Hands-on experience with CI/CD pipelines, containerization (Docker), and orchestration tools (e.g., Kubernetes).
• Agile Methodologies: Familiarity with Agile development processes and tools (e.g., Jira, GitHub).
• Version Control: Proficiency with version control tools like Git.
• Problem Solving: Excellent analytical and problem-solving skills, with a focus on delivering high-quality solutions.
• Communication: Strong written and verbal communication skills. Ability to communicate complex technical concepts to non-technical stakeholders.

Preferred Skills:

• SaaS Experience: Experience building, maintaining, and scaling SaaS applications, particularly in high-availability and high-traffic environments.
• Microservices Architecture: Familiarity with microservices architecture and cloud-native application patterns.
• Test Automation: Experience with test automation frameworks and practices.
• Security: Understanding of web application security, data encryption, and secure coding practices.
• Leadership: Previous experience mentoring or leading engineering teams.

Plume develops and deploys cloud based control planes with scale to manage tens of millions of customer homes through some of the world’s largest Internet Service Providers. Our cloud applications include WiFi network management and optimization, device access control, network provisioning, IoT security, and end customer user interaction through mobile apps. 

The Opportunity:

Plume is hiring a security engineer to join the security engineering team to help protect and drive the Plume mission. As a highly visible and dynamic organization, we must value and guard against damage to our internal information, our platforms, and our reputation and brand. Finally, it is paramount that we defend against loss of control or confidence in our systems, to guarantee the highest probability of success.

As a Sr. Security Engineer, you will focus on the technologies that ensure our networks and systems are up to industry and Plume security standards. This role will partner with various application development and stakeholder groups across Plume to ensure that the technologies and systems we build in-house or purchase and deploy in-house are designed and maintained in a secure way that minimizes risk.

What you will do:

• Drive delivery of innovative security and privacy preserving solutions tightly integrated into our software development, data engineering and business intelligence lifecycle.
• Build tools and processes which measure and assist engineering teams to create software with security and privacy by design principles 
• Develops security policies, procedures, and guidelines and recommends necessary changes to a given project team to ensure the company’s systems are fully compliant with all applicable regulatory requirements and privacy laws.
• Serving as an advisor to engineering and development teams in security best practices and design.
• Leads security-related projects from inception to successful completion and is capable of effectively coaching technology staff on appropriate security protocols and needs as they implement new technology into the organisation.
• Cloud deployments require security policy enforcement, centralized configuration management, monitoring, etc.
• Serve as the subject matter expert (SME) for security solutions, maintaining documentation on them and advising others on their underlying technologies and operation.
• Work with security and IT teams to identify threats and problem areas and create stronger and safer software and application deployments across Plume, measuring decreased risk and prevalence of issues.
• Prepare security assessment reports, including third-party background, security assessment scope, and results
   

Who you are: 

• Bachelor's degree in Information Security, Computer Science or related field or equivalent work experience
• 5+ years of professional experience in security engineering with a education in security engineering, cyber security, computer science, engineering, math, or other STEM discipline; 
• Experience with software coding in Python, Shell, Go, Javascript, and/or ability to understand code/APIs for SaaS products.
• You know industry best practices for security and privacy by design, such as secure software principles, threat modelling, and pentesting.
• Knowledge of public cloud architectures, such as AWS, cryptography, and cryptographic best practices.
• Strong communication, written, presentation and interpersonal skills
• Proven ability to work unsupervised, exercise leadership, and influence change.
• You operate effectively across teams and disciplines even in highly ambiguous situations with a rack record of getting things done quickly and with quality
• Experience with security framework policies, processes and controls; such as: ISO27001, ISO27701, SOC2, NIST CSF, CIS, is a plus
• Certifications such as CISSP, AWS, CIPP, CIPPT, etc is a plus

OUR MISSION

At Redwood Software, we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

CORE VALUES

One Team. One Redwood.

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other 

YOUR IMPACT 

We are seeking a highly skilled and motivated Technical Writer to join our team and contribute to the  development of clear, accurate, and user-centric product documentation, In this role, you will leverage your understanding of workload  automation, extensions and user needs to create and maintain documentation that empowers our users  and aligns with business objectives for this innovative solution. 

• Produce and maintain high-quality, clear, and concise documentation for our workload automation products, including user manuals, implementation guides, API documentation, and release notes. 
• Translate complex third-party integrations, cloud services and technical features into easily understandable documentation tailored for various user personas.
• Collaborate closely with automation domain experts, engineers, product managers, and other stakeholders to gather information, clarify requirements, and ensure the accuracy and completeness of technical documentation. 
• Ensure documentation accurately reflects the latest product changes, releases, and enhancements, including updates to product functionalities and integrations.
• Work within a fast-paced Agile development environment, adapting to evolving priorities and timelines while maintaining documentation quality.
• Contribute to the continuous improvement of our documentation processes and workflows, incorporating best practices for clarity and accuracy in financial and technical content.
• Maintain a consistent style and tone across all documentation, adhering to established style guides and documentation standards. 
• Incorporate user feedback and analytics to continuously improve documentation effectiveness and usability.
• Stay up to date with industry trends, tools, and best practices to improve the documentation process and deliver high-quality content.

YOUR EXPERIENCE 

• Bachelor's degree in Computer Science, Technical Communication, English, or equivalent experience in a software development role combined with technical writing.
• 3+ years of technical writing experience for complex B2B SaaS solutions, with demonstrated familiarity in software development, user personas, and tailored documentation.
• Proven experience creating technical documentation with tools such as MadCap Flare (or similar desktop-based authoring tools), HTML, XML, and Javascript. 
• An understanding of or experience practicing a Docs as Code framework (e.g., version control,  plain text authoring). 
• Exposure to or experience with version control systems (e.g., Git) and lightweight markup (e.g., Markdown), demonstrating an adaptability towards modern documentation practices.
• Familiarity with project management tools (e.g., Jira, Confluence) and API documentation tools (e.g., Swagger). 
• Excellent written and verbal communication, strong analytical and problem-solving skills, and the ability to work independently and collaboratively.
• Experience leveraging AI to improve documentation efficiency and quality.
• Technical experience with SAP, Docker, and Python scripting.

*Location: Hyderabad, India (can be hybrid, in office as requested).

Position Overview 

We are seeking a Senior FPGA Verification Engineer with 4–8 years of experience to design, develop, and execute comprehensive verification strategies for complex FPGA designs. This role requires strong hands-on expertise in System Verilog and UVM, testbench architecture, and cross-functional collaboration with design and system teams. 

 Key Responsibilities: 

• Develop and maintain System Verilog/UVM-based verification environments for FPGA block-level and top-level designs  
• Create and execute verification plans, directed and constrained-random test scenarios, assertions, and functional coverage  
• Perform simulation-based verification of FPGA designs using industry-standard simulators  
• Drive debug and root-cause analysis of functional issues and work closely with FPGA RTL designers
• Integrate and maintain VIPs, scoreboards, checkers, and reference models  
• Support FPGA bring-up, validation, and debug activities on FPGA platforms and evaluation boards  
• Review FPGA RTL, verification code, and test plans to ensure quality and completeness  
• Mentor junior engineers and contribute to FPGA verification best practices
• Support regression runs, coverage closure, and release signoff 

Qualifications 

Education:  

Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related field 

Experience: 

4–8 years of hands-on experience in functional verification 

Preferred Qualifications:  

• Familiarity with cadence tools like Xcelium 
• Familiarity with Xilinx Vivado 
• Experience with hardware/software co-verification  
• Knowledge of high-speed interfaces (AXI, AXIStream, DDR, SPI)  

Soft Skills: 

• Strong analytical and debugging skills  
• Ability to work effectively in cross-functional teams  
• Excellent written and verbal communication skills  
• Self-driven with the ability to own verification tasks end-to-end  
• High attention to detail and commitment to quality 

Technology Stack: 

• Languages: System Verilog, Verilog, VHDL (working knowledge)  
• Verification Methodology: UVM  
• Simulation Tools: Xcelium, Questa, VCS  
• FPGA Tools: Xilinx Vivado  
• Debug Tools: SimVision  
• Scripting: Python, Tcl, Shell  
• Version Control: Git   

Physical Requirements 

• Ability to work in a standard office environment  
• Ability to use a computer for extended periods  
• Occasional lab work for FPGA bring-up and debug 

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world.

Celigo is looking for a passionate and driven Full Stack Developer who thrives in building scalable, high-performance cloud applications and exceptional user experiences. The ideal candidate brings strong expertise in .NET and Angular, a solid understanding of cloud and UI best practices, and a collaborative, growth-oriented mindset to help redefine how businesses interact with modern enterprise systems.

What would you do if hired? 

• Design and implement scalable, high-performance features for CloudExtend productivity apps using .NET for backend services and Angular for front-end user interfaces.
• Build and style responsive interfaces using HTML5, CSS3, and modern JavaScript best practices.
• Possess a strong understanding of AWS services and apply cloud best practices in application development and deployment.
• Collaborate with UX designers to translate wireframes and mockups into responsive, interactive, and high-performance user interfaces.
• Develop clean, reusable, testable, and efficient code with a strong focus on .NET technologies and Angular. Implement unit tests, ensure high code quality, optimize application performance, and maintainability.
• Ensure UI components and elements are consistent across the application and adhere to established design guidelines.
• Identify and address potential bottlenecks, issues, and areas for improvement in both UI and application layers.
• Participate in code reviews, providing constructive feedback to maintain high coding standards.
• Optimize application performance and loading times to deliver a smooth and responsive user experience.
• Stay updated with the latest trends, tools, and best practices in .NET, Angular, and UI development to enhance front-end capabilities.
• Develop interfaces that are responsive and compatible across multiple devices and browsers.

Who are we looking for? 

Skills & Abilities

• Excellent communication and teamwork skills.
• Exceptional problem solver – able to design sound (and simple whenever possible) solutions to
  complex problems, including the ability to work from scratch
• Fast learner – ability to step in and develop working knowledge of a technology in a less than
  average amount of time
• Self-starter – motivation, work ethic and ambition to distinguish one’s self are key
• Genuine Interest in Technology – desire to be on the cutting edge of cloud-based technologies.
• Enjoy the start-up atmosphere and are flexible with shifting priorities.
• Think big and bring new ideas to the table—regardless of rank or title.
• Bring ambition, a proactive mindset and the ability to inspire others.
• Strive for results—always. Must be willing to do what it takes to make each project or task a
  Success.
• Learn quickly. Must know when to listen, and when to take charge.
• Curiosity to learn, eagerness to grow and the courage to question.

Education and Experience

• Proven experience of 3–5 years as a Full Stack Developer or in a similar role, with a strong portfolio or track record showcasing both front-end and back-end projects.
• Strong proficiency in .NET for backend development and Angular for front-end development.
• Expertise in HTML5, CSS3, and JavaScript, with a solid understanding of responsive and cross-browser design principles.
• Familiarity with RESTful APIs, asynchronous programming, and integration of backend services.
• Good understanding of AWS services and cloud-based application development best practices.
• Knowledge of UI/UX design tools (Figma, Adobe XD) and the ability to translate design mockups into functional interfaces.
• Experience working with distributed version control systems, such as Git.
• Knowledge of unit testing frameworks and methodologies for both backend and frontend components.
• Understanding of UX principles and ability to collaborate effectively with designers to deliver high-quality user experiences.

Celigo is proud to be

• A 2025 Gartner Customers’ Choice for iPaaS. The ONLY vendor to receive this award.
• Celigo is a Visionary in the Gartner Magic Quadrant for iPaaS for the second consecutive year
• Celigo is ranked #1 iPaaS on G2 for multiple quarters and named a Leader in both B2B/EDI and API Management. 
• Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

Here you’ll experience

• A flexible, hybrid work culture that values autonomy, collaboration, and trust
• A fast-paced, high-growth environment where innovation and ownership are encouraged at every level
• Continuous learning and upskilling opportunities through internal training, mentorship, and global collaboration
• Exceptional teammates who bring passion, purpose, and creativity to everything they do
• A supportive, inclusive workplace that celebrates diverse ideas and perspectives
• Comprehensive health insurance coverage for employees and dependents
• Generous leave benefits, including paid time off, wellness days, and parental leave
• Recognition programs and career growth opportunities designed to help you thrive
• Modern office spaces that promote connection, collaboration, and fun.

Diversity, Equity, Inclusion, and Accessibility

As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.

Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Role - Quality Assurance Engineer I

Overview:

We are seeking a skilled JavaScript Automation Tester to join our dynamic team. As a JavaScript Automation Tester, you will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our software products. You will work closely with developers, quality assurance engineers, and product managers to identify test requirements and automate test cases using JavaScript-based testing frameworks. This role offers an exciting opportunity to contribute to the development of cutting-edge software solutions while leveraging your expertise in JavaScript and automation testing.

Responsibilities:

• Develop and maintain automated test scripts using JavaScript-based testing frameworks such as Cypress, or Protractor.
• Collaborate with cross-functional teams to analyze software requirements and identify test scenarios.
• Design, implement, and execute automated test suites to validate the functionality, performance, and scalability of web applications.
• Conduct regression testing to ensure the stability of software releases and identify any potential issues or bugs.
• Basic understanding of continuous integration and continuous deployment (CI/CD) pipelines to automate the testing process.
• Identify and report defects using issue tracking systems and work closely with development teams to resolve them.
• Participate in code reviews and provide feedback on testability and maintainability of code.
• Stay updated on industry best practices, emerging technologies, and trends in automation testing.

Requirements:

• Bachelor’s degree in computer science, Engineering, or related field.
• Proven experience 1-2 Years in automated testing using JavaScript and relevant testing frameworks (e.g., Selenium, Cypress, Protractor).
• Proficiency in JavaScript programming and web technologies such as HTML, CSS, and DOM manipulation.
• Strong understanding of software testing principles, methodologies, and techniques.
• Experience with version control systems such as Git.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Ability to work effectively in a fast-paced, collaborative environment and manage multiple priorities.
• Strong communication skills with the ability to clearly articulate technical concepts to non-technical stakeholders.

Preferred Qualifications:

• Experience with Agile/Scrum development methodologies.
• Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
• Experience with performance testing tools and techniques.

Role - Software Engineer III

GHX’s Intelligent Process Automation (IPA) platform eliminates manual, repetitive work and drive operational excellence. This role will focus on developing automation solutions that digitize business documents received via fax or PDF.

You will work with UiPath’s intelligent document understanding, while ensuring the design and implementation are adaptable to future automation platforms. Automation solutions are deployed in AWS Cloud, so cloud familiarity is key. You’ll collaborate closely with senior engineers, business analysts, and product teams to deliver automation that improves accuracy, reduces errors, and boosts productivity.

Key Responsibilities

Automation Development

• Analyze and understand the business processes to suggest process improvements and suggest IPA solutions around them.
• Build new automated workflows or support existing RPA/IPA workflows 
• Implement document processing pipelines using OCR, classification, and data extraction techniques.
• Develop platform-agnostic solutions that can be migrated to new tools if required.
• Integrate bots with enterprise systems via APIs or other interfaces.
• Follow established coding standards, testing protocols, and deployment guidelines.

Cloud & Infrastructure

• Deploy and maintain automation solutions in AWS environments.
• Utilize AWS services like EC2, S3, Lambda, DynamoDB, SQS/SNS for automation workflows.
• Monitor bot execution, troubleshoot failures, and optimize performance.

Collaboration

• Work with business analysts, solution architect and support engineers to understand requirements/automation failures and translate them into automation designs.
• Collaborate with QA teams to validate workflows before deployment.
• Participate in Agile ceremonies and provide input on estimation and planning.

Continuous Improvement

• Identify opportunities to enhance process efficiency and reduce errors.
• Contribute to reusable components, libraries, and best practices for the IPA team.
• Stay updated on new automation technologies and cloud capabilities.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 5-7 years of software development or automation experience, with at least 4 years in UiPath or similar Automation tools
• Experience in document processing and intelligent data extraction workflows.
• Familiarity with AWS services for application hosting and automation deployment.
• Experience with API integrations and scripting/programming in Python, C#, or JavaScript.

Preferred Qualifications

• UiPath Advanced Developer certification (or equivalent in other platforms).
• Experience with OCR/IDP tools like ABBYY, UiPath Document Understanding, or AWS Textract.
• Experience with UiPath’s AICenter and Orchestrator
• Familiarity with version control (Git) and CI/CD practices.
• Familiarity with OpenSearch and ability to create dashboards
• Exposure to Agile/Scrum environments.

Soft Skills

• Proactive problem solver with a strong ownership mindset.
• Comfortable working in fast-paced, evolving technology environments.
• Strong Communication, Presentation and Collaboration skills.
• Attention to detail and a commitment to delivering quality solutions.

Location: Hyderabad
Job Type: Full-time
Experience: 5-7 years (with at least 4 years in any RPA platform)

Job Summary

Seeking an experienced, energetic and collaborative Engineering Program Manager to define and drive product success for our cloud based service platform. 

They will be able to lead multiple simultaneous projects or programs that are complex and are able to develop recovery strategies for those that stray from their plan while being part of the collaborative, and fun loving team at a rapidly growing organization.

Plume develops and deploys cloud based control planes with scale to manage 10’s of millions of customer homes through some of the world’s largest ISPs. Plume cloud applications include WiFi network management and optimization, device access control, network provisioning and end customer user interaction through mobile apps. Our focus is on the home market and we support B2B and B2C product offerings. 

Responsibilities

• Design, build and maintain the project plan including scope, schedule and risk management
• Drive execution and demonstrate end to end ownership of complex, technical programs to successful completion
• Drive deep collaboration across a network of critical dependencies 
• Identify and resolve conflicts, inter-dependencies and program issues quickly and efficiently
• Lead cross functional project meetings and milestone reviews
• Deliver executive communication and drive the decision-making process
• Manage stakeholder and team communications and updates
• Develop roadmaps and development milestones for projects based on input from Product teams
• Monitor progress to plan and design a recovery strategy if project deviates from baseline plan

Minimum Qualifications

• BS degree (or relevant/industry standard experience to match) with 10+ years of experience
• Experience working in rapidly growing organizations
• Must have strong technical background and Hands on experience in software development. Strong preference for candidate transitioned from lead development into Program Management 
• Lead end-to-end program execution for initiatives such as feature development, interoperability, performance optimization, certification. working closely with firmware, driver, hardware, QA, and product teams to ensure timely and high-quality delivery.
• Must have prior experience working in the Wi-Fi domain and be able to understand and engage in technical discussions related to Wi-Fi protocols, features, performance issues, and firmware architecture. Ability to work closely with firmware teams on architecture, release planning, dependency management, defect triage, and risk mitigation is essential.
• Able to think strategically and tactically and to build consensus to make programs successful
• Demonstrable ability to think outside the box to resolve technical issues and resource conflicts
• Thorough knowledge of software engineering principles and agile methodologies
• 5+ years’ experience managing fast-paced agile software projects with aggressive schedules
• Ability to quickly pick up new technologies and industry trends
• Outstanding critical thinking and problem-solving skills and passion to solve hard problems
• Excellent leadership and communication skills

Job Overview 

We are looking for a bright and exceptional Engineering Lead to join our Technology team. In this role, you will work closely with Product Managers, Subject Matter Experts, Data Scientists and Software Engineers to design, build, and optimize scalable data pipelines for our Data Platform. The ideal candidate has strong hands-on experience in distributed data processing, expertise in architecting Data Pipelines and operational skills to drive efficiency and speed.

Key Responsibilities:

• Work closely with the product and other teams to understand business requirements and translate them into robust engineering solutions.
• Architect, build and maintain data solutions and pipelines to meet business requirements.
• Engage and lead a team of talented technologists and establishing engineering best practices.
• Act as a point of contact for managing and driving production defects & stability improvements to resolution
• Oversee end-to-end data workflows from ingestion, transformation, and storage to data lake in both batch and streaming environments.
• Drive improvements in performance, reliability, and scalability of data pipelines 

Required Skills & Qualifications:

• A bachelor’s degree in computer science, Math, or other technical fields with 6-8 years of experience, Fintech domain is a plus.
• Demonstrated contribution to end-to-end delivery of enterprise-grade software
• Experience on Data Engineering, Data Lakes, Data Warehousing, Data Pipelines, Data Analytics tools.
• Experience using open-source Big Data technologies such as Spark, Hadoop, Elasticsearch, Kafka.
• Hands-on experience in enterprise application development
• Strong SQL skills and experience working with relational and NoSQL databases.
• Experience in cloud technologies is a plus
• Demonstrates advanced proficiency in Python for building scalable data pipelines, automating workflows
• Experience building scalable ETL/ELT data pipelines and data lakes/warehouses.
• Familiarity with workflow orchestration tools (Airflow, ADF, Glue Workflow, etc.).
• Solid understanding of CI/CD, version control, and DevOps practices.
• Experience working in agile, collaborative environments.
• Attention to detail and quality, and the ability to work well in and across teams
• Ability to advocate & influence multiple stakeholders
• Excellent problem-solving, communication, and leadership skills.
• Experience in leading a team of highly skilled engineers

Arcesium's Personal Data Privacy Notice for Candidates is linked here. 

ABOUT THE ROLE:

As Senior Product Manager for Ongoing Monitoring, you will be responsible for the product strategy and roadmap for compliance related transaction risk screening across Tide’s member base, with a core focus on AML, CTF and PEP/Sanctions. This includes the systems, workflows and decisioning that help Tide detect, assess and respond to suspicious activity, while balancing compliance, operational efficiency and member experience.

• You will own the product experience for key transaction risk processes, from alert generation and prioritisation through to investigation, case handling and downstream actions. You will work at the intersection of product, operations, data, engineering, risk and compliance to build effective, scalable and well-controlled solutions that support Tide’s growth across markets.
• Define and execute the product vision: Develop and maintain a clear product roadmap aligned with business objectives, operational needs and regulatory requirements for Ongoing Monitoring.
• Customer and operational advocacy: Champion both the member experience and the internal user experience throughout the monitoring and investigation lifecycle. Understand pain points for members, investigators and operations teams, and translate them into product requirements.
• Risk Management: Collaborate closely with risk, compliance and financial crime teams to ensure transaction monitoring and case management capabilities meet relevant regulatory expectations across AML, CTF and sanctions controls.

Product Development & Delivery:

• Define and prioritise product features and enhancements across monitoring, alert handling, investigations and controls
• Work closely with engineering, design, data science and analytics teams to deliver high-quality monitoring solutions
• Manage the product lifecycle from discovery and conception through launch and ongoing iteration
• Partner with design to improve both the digital member experience and the internal investigator and operations experience, driving better efficiency, consistency and control
  
  

Data Analysis & Insights: Analyse operational, customer and risk data to identify improvement opportunities, monitor performance and inform product decisions. Use KPIs to optimise effectiveness, quality, speed and cost.

Stakeholder Management: Effectively communicate product strategy, roadmap and trade-offs to internal stakeholders including senior leadership, operations, risk and compliance teams, and cross-functional partners.

WHAT WE'RE LOOKING FOR:

We are looking for an exceptional product manager to join Tide’s Ongoing Monitoring team as we build global scalable transaction risk capabilities that strengthen Tide’s financial crime controls while enabling sustainable growth. This role sits in a complex, high-impact space where strong product judgement, comfort with ambiguity and the ability to work across a matrix are essential.

A unique role, you’ll be able to bring the vision to life whilst playing a leading role within Tide’s product team. Working alongside experienced product professionals and hand-in-hand with senior developers, data scientists, analysts, operation managers and risk experts, you will research, build, ship and improve products that sit at the heart of Tide’s financial crime operations.

• You’ve spent at least seven years building products, with strong experience in financial crime, AML, transaction monitoring, sanctions, fraud or related risk domains
• You have a strong understanding of AML, CTF and PEP/Sanctions controls, and how transaction monitoring operates in practice
• You have experience designing and delivering customer-centric and operations-centric products in a digital environment
• You have strong analytical and problem-solving skills, with the ability to use data to identify issues, prioritise opportunities and drive decisions 
• You have expertise in back-office tools, automation, deflection strategies, and GenAI-driven innovations
• You are an excellent communicator who can work effectively across product, engineering, operations, analytics, risk and compliance
• You are comfortable operating in a dynamic and ambiguous environment, and can create clarity where process or structure is still emerging
• You have experience with Agile methodologies and modern product development tools
• You have familiarity with financial services and the regulatory landscape
• You have proven experience working with design teams to create effective user experiences, with a focus on improving both internal user satisfaction and operational efficiency
• You are comfortable working in a fast-moving company where priorities can change and where some processes need to be built from scratch
• You have experience working closely with risk & compliance teams as well as operations teams
• Experience in transaction monitoring, alerting systems, case management, investigations tooling or operational workflow products would be highly valuable

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING:

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE

Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.

We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.

As a Staff Engineer you’ll:

• Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration 
• Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
• Work with product, data, platform, and security teams to productionise shared AI capabilities
• Design services that are reliable, secure, observable, and easy for other teams to adopt
• Help shape reusable engineering patterns for AI-enabled workflows

WHAT WE ARE LOOKING FOR:

• Strong backend or platform engineering experience in production environments.
• Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
• Experience integrating internal and third-party platforms.
• Comfort working in ambiguity and turning emerging needs into robust platform components.
• Strong focus on quality, reliability, and developer usability.
• Experience with AI infrastructure or orchestration is helpful, but not essential.
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories

Our Tech Stack:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Role

We are looking for a Staff Software Engineer for a hybrid role based in Bangalore, reporting to the Sr. Director of Software Engineering in the platform convergence department. You will design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure. Your work will focus on developing distributed, scalable systems that bridge the gap between control and orchestration layers through fault-tolerant gRPC-based services.

What you’ll do (Role Expectations)

• Design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure
• Develop distributed, scalable systems with a focus on concurrency, fault tolerance, and messaging
• Implement and maintain gRPC-based APIs and services to integrate forwarding plane capabilities with control and orchestration layers
• Optimize system performance through profiling tools across kernel-space and user-space
• Engage in code reviews, system design discussions, technical documentation, and mentoring junior engineers

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of software development experience with extensive coding in Rust, particularly in systems programming and async frameworks like Tokio or async-std
• Proven expertise in building resilient, observable, and horizontally scalable distributed systems
• Strong understanding of Linux fundamentals, including networking, namespaces, sockets, and kernel-user space interaction
• Proficient in container-based environments, Git, CI/CD workflows, and performance instrumentation

What Will Make You Stand Out (Preferred Qualifications)

• Experience with systems languages like C/C++ or Go, particularly in performance-critical environments
• Familiarity with Linux networking stacks, kernel-space technologies (eBPF, XDP, DPDK), bare-metal deployments, and Kubernetes networking
• Hands-on experience with gRPC, Protobufs, service-oriented architectures, and L2–L4 networking protocols

#LI-Hybrid #LI-RM6

Strategic Project Lead / Delivery Manager 

Data Annotation & AI Delivery

8+ Years of Experience

Position Overview

We are looking for a seasoned Delivery Manager (8+ years of experience) to lead large-scale data annotation and curation projects in support of cutting-edge LLM and multimodal AI research. You will oversee end-to-end delivery for projects with 100+ team members, ensure world-class data quality, and drive process and tooling innovation in collaboration with AI researchers and cross-functional teams.

This role is ideal for someone who combines deep technical expertise, proven leadership in managing large teams, and a passion for advancing AI/ML innovation. Given that our key customers operate in the data analytics, data engineering, and Business Intelligence (BI) space, the ideal candidate will bring hands-on leadership experience with platforms such as Databricks and Snowflake, enabling them to deeply understand customer domains, speak their language, and deliver annotation outcomes that are contextually relevant and technically sound.

Primary Responsibilities

1. Team Leadership & Development

• Lead, mentor, and grow large-scale teams of annotators and trainers.
• Drive performance management, career development, and targeted training.
• Foster a culture of excellence, ownership, and continuous learning.
• Design and implement motivation strategies (including gamification) to boost engagement and reward top performers.

1. Project Management & Coordination

• Define and manage project scope, objectives, timelines, and quality metrics.
• Align with cross-functional stakeholders on goals and deliverables.
• Proactively identify and resolve delivery risks, blockers, and dependencies.
• Provide clear and consistent reporting on progress, challenges, and solutions.

1. Data Quality & Integrity

• Own quality control and data integrity across the annotation lifecycle.
• Analyze datasets to identify trends, anomalies, and insights for improvement.
• Implement best practices for annotation, evaluation, and data curation.
• Share learnings and continuously improve quality processes.

1. Technical Collaboration & Innovation

• Partner with engineering and research teams to optimize internal tooling.
• Stay ahead of emerging trends in AI, ML, and multimodal processing.
• Champion innovations that reduce task completion times and improve efficiency.
• Maintain clear and scalable documentation for processes and training.

1. Customer & Domain Engagement

• Serve as a domain-knowledgeable point of contact for customers operating in data engineering, analytics, and BI environments.
• Leverage hands-on experience with platforms like Databricks and Snowflake to understand customer data workflows, terminology, and quality expectations.
• Translate customer-specific data engineering and BI contexts into clear, actionable annotation guidelines and quality benchmarks for delivery teams.
• Collaborate with customers to define annotation taxonomies and evaluation criteria that align with their data pipeline and analytics use cases.

Required Skills & Qualifications

• 10+ years of experience in engineering, program management, or delivery of large-scale projects.
• Proven ability to lead and scale large teams (100+ members) with measurable impact.
• Strong technical grounding in AI/ML, data annotation, and multimodal systems.
• Hands-on leadership experience in data analytics, data engineering, or BI domains, with working knowledge of platforms such as Databricks and/or Snowflake (architecture, pipelines, data modeling, and production workflows).
• Familiarity with the modern data stack including ETL/ELT pipelines, data warehouses, data lakes, and BI tools (Power BI, Tableau, Looker, or similar).
• Ability to translate complex data engineering and analytics concepts into annotation frameworks, quality standards, and training materials.
• Proficiency in Python (preferred) or Swift for data analysis and automation.
• Strong mathematical and analytical skills for data-driven problem solving.
• Experience in data curation, annotation pipelines, and quality control.
• Excellent communication and stakeholder management skills.
• Track record of driving high-quality outputs under tight deadlines.

Preferred Skills & Qualifications

• Advanced degree in Computer Science, Data Science, AI, or related fields.
• Experience applying gamification to workforce engagement.
• Familiarity with modern project management tools & methodologies.
• Exposure to state-of-the-art multimodal AI technologies.
• Prior experience managing annotation or data labeling projects for customers in the data engineering, analytics, or BI space.
• Familiarity with SQL at an advanced level and data orchestration tools such as Apache Airflow, dbt, or Prefect.
• Certifications in Databricks (e.g., Data Engineer Associate) or Snowflake (e.g., SnowPro Core) are a plus.

GENERAL FUNCTION

We are seeking an experienced .NET Full Stack Developer (5+ years) with strong expertise in .NET 8.0, modern frontend frameworks, and cloud-native development on AWS. The ideal candidate will have hands-on experience designing and delivering scalable, secure, and high-performance enterprise applications across the full stack.

This role requires deep proficiency in C#, ASP.NET Core, Node.js, Angular or React, and relational databases such as SQL Server or PostgreSQL. You will play a key role in system design, development, optimization, and cloud deployment while collaborating closely with cross-functional teams in an Agile environment.

DUTIES/RESPONSIBILITIES

Full Stack Application Development

• Design, develop, and maintain enterprise-grade applications using .NET 8.0 (C#, ASP.NET Core).
• Architect and implement RESTful APIs and microservices using .NET and, where applicable, Node.js.
• Develop responsive and scalable user interfaces using Angular or React.
• Ensure seamless integration between frontend, backend, and database layers.
• Apply object-oriented design principles, SOLID principles, and industry-standard design patterns.

• Maintain and enhance legacy applications by addressing defects, technical debt, and functional gaps.
• Lead or contribute to modernization initiatives, including refactoring, re-platforming, and cloud enablement.
• Improve application performance, reliability, security, and maintainability.

AWS

• Design and deploy applications in AWS environments (EC2, S3, RDS, Lambda, ECS, etc.).
• Contribute to cloud architecture decisions focusing on scalability, high availability, and cost optimization.
• Support CI/CD pipeline implementation and automated deployment strategies.
• Monitor and troubleshoot applications in cloud environments.

• Migrate legacy applications to AWS, leveraging managed services and cloud best practices.

Database & Data Management

• Design and optimize database schemas using SQL Server or PostgreSQL.
• Write complex queries, stored procedures, and implement indexing/performance tuning strategies.
• Ensure data integrity, security, and optimal performance across transactional systems.
• Performance, Security & Quality Assurance
• Implement authentication and authorization mechanisms (e.g., JWT, OAuth, role-based access control).
• Ensure application security, data protection, and compliance with best practices.
• Conduct code reviews and enforce coding standards.
• Write unit and integration tests to ensure application reliability.
• Troubleshoot and resolve production issues with a strong root-cause analysis approach.

Collaboration & Ownership

• Participate in Agile ceremonies and contribute to sprint planning and estimations.
• Provide technical guidance and mentor junior developers when needed.
• Actively contribute to continuous improvement of architecture, tools, and development practices.
• Support production releases and provide post-deployment support as needed.

EXPERIENCE & EDUCATION

• Bachelor’s degree in software engineering, computer science, information technology, information systems, computer engineering, or similar education or work experience.
• .NET 8.0 - 4-5 years of hands-on experience (5+ years preferred).
• AWS - Practical experience with cloud-based application deployment and management.
• js - Strong backend development experience.
• Angular or React - Proficiency in modern frontend frameworks.
• SQL Server or PostgreSQL - Experience with relational database design, development, and optimization.

EMPLOYER’S RIGHTS

• This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
• The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. This document contains Momentum Group’s confidential and proprietary information and is intended for Momentum internal use only.

At Momentum/Money Mart, our vision is to transform customers’ lives for the better. With over 40 years of experience in financial services and 400+ retail locations across Canada and the U.S., we are committed to providing tailored financial solutions to underserved customers often overlooked by traditional financial institutions.

Now, we’re bringing this purpose-driven approach to India, and we want you to be part of our journey.

OUR CORE VALUES: WHAT DRIVES US

Where Everybody is Somebody: We prioritize inclusivity and respect, ensuring that every team member’s voice matters. We foster a collaborative environment where everyone can thrive. 

We Say “Yes” When Others Say “No”: Our team is friendly and compassionate, dedicated to delivering an uplifting customer experience. We go the extra mile to provide solutions that truly make a difference, no matter where our customers are on their financial journey. 

We Have a Passion for Our Purpose: We act with integrity and continually seek ways to grow and innovate. With the largest breadth of products in our industry and new offerings in development, we challenge the status quo to better serve our customers. 

We Win as a Team: We believe in the power of teamwork and diversity, celebrating the unique talents of every team member. Hard work is recognized and valued, creating an environment where everyone contributes to our collective success. 

WHY JOIN MFSG TECHNOLOGIES INDIA?

Employee Benefits

We’re committed to supporting your health, well-being, and financial growth:

1. Competitive Employee Benefits

💠 Comprehensive Medical Coverage

• Includes employee, spouse, two children, and two parents.
• Coverage Amount: ₹6 lakhs annually.
• ₹5 lakhs top-up is available if you would like to opt, with thousand rupees per month deduction.

💠 Provident Fund Contribution

• Employer contribution of ₹1,800 per month to support long-term financial security.

💠 Performance-Based Incentives

• Annual bonus of up to 5% of base salary, based on performance and company success.

Reward & Recognition

⭐ Bucketlist Rewards Platform

• Recognizing outstanding contributions through a point-based rewards system.
• Redeem points for gift cards, experiences, and personalized perks that matter most to you.

⭐ Culture of Appreciation

• Celebrating milestones, achievements, and impact across teams.

Work-Life Balance & Flexibility

🏠 Flexible Work Model

• Currently remote, with a future transition to a hybrid model.

📅 Paid Leave Entitlements

• 15 Annual Leaves
• 6 Casual Leaves
• 12 Sick Leaves

If you're looking for a place where passion fuels purpose and where you can make a difference, we invite you to join us at MFSG Technologies (India) Private Limited. Together, let’s win and empower our customers. 

1. Learning & Career Growth

📚 Continuous Learning Culture

• Access to upskilling programs, mentorship, and professional development resources.
• Encouragement to learn, adapt, and innovate in a fast-growing financial services landscape.

🚀 Career Growth Opportunities

• Internal mobility programs to help employees advance in their careers.
• Support for leadership development, industry certifications, and specialized training.

🤝 Collaborative Knowledge Sharing

• Work with global teams, gaining exposure to international best practices.
• Encouragement to share ideas, experiment, and take ownership of impactful projects.

Responsibilities

The Manager, Presales Shared Services leads a centralised, high-impact team that accelerates pipeline and improves presales execution quality across the organisation. This role is the operational backbone of the presales motion — owning the development and maintenance of demo assets, proof of concept delivery, RFI/RFP response management, and the health of the demo lab environment. The ideal candidate is a technically strong, operationally minded leader who thrives at the intersection of engineering, storytelling, and sales enablement.

You will also be responsible to:

Demo & POC Development

• Oversee creation and continuous improvement of reusable demo assets aligned to latest product capabilities and key use cases

• Lead scoping, building, and delivery of POCs for strategic and complex opportunities, ensuring technical quality and buyer alignment

• Establish best practices for demo scripting, environment stability, and persona-based storytelling

RFI / RFP Response Management

• Own end-to-end RFI, RFP, and security questionnaire responses, ensuring accuracy, quality, and on-time delivery

• Build and maintain a centralised response library in collaboration with Product, Legal, and Security teams

• Triage and prioritise incoming requests by strategic value and define clear SLAs for turnaround

Demo Lab & Environment Management

• Accountable for the reliability, scalability, and governance of all demo lab environments

• Oversee provisioning, access management, version control, and regular audits to reflect current product releases

• Establish processes for environment requests, new use case onboarding, and deprecation of outdated assets

Team Leadership & Development

• Hire, onboard, coach, and develop a high-performing team of presales engineers and technical specialists

• Set clear goals, run regular performance conversations, and foster a culture of craftsmanship and continuous improvement

• Balance workload across the team while protecting capacity for high-priority strategic deals

Presales Collaboration & Stakeholder Engagement

• Serve as a strategic partner to regional presales teams, establishing clear intake and engagement models for shared services access

• Participate in pipeline reviews, QBRs, and planning sessions to anticipate demand and align priorities

• Build trusted relationships with presales leaders, positioning the team as a force multiplier across the business

Requirements

Qualifications / Experience / Technical Skills

Required

• 5–7 years in presales, solutions consulting, or technical sales engineering, with at least 2 years in a team lead or management role

• Hands-on experience building and delivering enterprise software demos and POCs, with the ability to craft compelling technical narratives for different buyer personas

• Proven experience managing RFP/RFI processes at scale, maintaining content libraries, and strong project management skills across multiple concurrent workstreams

Technical Background

• Familiarity with enterprise SaaS platforms, integration, automation, or adjacent technologies strongly preferred

• Experience managing demo or lab environments, including provisioning, sandbox governance, and version management

• Comfortable working with demo automation platforms, CRM systems, and standard collaboration tooling

Leadership & Collaboration

• Proven ability to lead and motivate technical teams, setting a high bar for quality and fostering a culture of knowledge sharing

• Strong communication skills with the ability to engage credibly across both technical practitioners and senior presales and sales leaders

• Experience in a shared services, centre of excellence, or enablement function is a strong differentiator

Soft Skills / Personal Characteristics

• Collaborative, adaptable, and proactive — thrives in a dynamic, high-growth environment with a passion for making an impact through technology

• Proven ability to build a winning team culture that promotes growth, personal development, and continuous improvement

• Strong written and verbal communication skills in English, with the ability to translate complex technical concepts for non-technical audiences

• Sharp business and technical acumen, with a track record of turning technology passion into measurable customer impact

• Willingness to travel as needed and work flexible hours across the territory

(REQ ID: 2616)

About the Role

Workato is looking for a Principal Technical Architect, AI to join as a Field Specialist operating at the intersection of applied AI engineering and customer-facing technical strategy. This is a dual-mandate role with an approximately equal split:

Mandate 1 – AI Field Specialist (Customer-facing): You will work directly with enterprise customers and prospects in pre-sales and post-sales engagements to define and architect their AI strategies on Workato. This includes designing agentic automation solutions, advising on the latest approaches and best practices, scoping AI agent implementations, and helping customers move from proof-of-concept to production-grade autonomous systems.

Mandate 2 – Agentic CS Platform (Internal initiative): You will be a core architect and developer on Workato's autonomous Customer Success agent initiative, a production-grade system that captures complete customer context to support reasoning, and compounds intelligence over time. You will own the agent and memory architecture, evals and learning loop, and autonomy framework that power this system.

This is a role for someone who builds agentic systems to orchestrate LLMs into reliable, auditable, enterprise-grade agent architectures, and who can articulate that vision to a customer CIO and technical leaders as fluently as they can implement it in code.

Workato has a positive, diverse, and collaborative culture; we look for people who are curious, inventive, smart, hardworking, and who work to be a little better every day.

Responsibilities

AI Field Specialist

• Support as an expert AI architect in strategic enterprise engagements: roadmapping customer AI agent use cases and delivering technical deep-dives that demonstrate Workato's agentic capabilities.
• Lead architecture workshops with enterprise customers to define their AI automation strategy, including agent design, integration patterns, and governance frameworks.
• Advise customers on applied AI best practices: prompt engineering and agent orchestration patterns, evaluation and testing strategies for agent systems, confidence calibration, human-in-the-loop design, and continuous learning loops.
• Build reusable technical assets, such as reference architectures, solution blueprints, demonstration environments, and best-practice documentation, that enable the broader field team to position AI solutions.
• Develop and deliver technical collateral: architecture white papers, webinars, blog posts, conference talks, etc. that establish Workato's thought leadership in agentic automation.
• Partner with Product and Engineering to feed field insights back into the platform roadmap, ensuring customer-facing AI capabilities evolve based on real deployment patterns.
• Support global strategic accounts across the US, EMEA, and APAC geographies as needed for critical engagements.
• May require up to 20% global travel.

Agentic CS Platform

• Architect and implement core subsystems of the autonomous CS agent platform, including memory layers, the agent orchestration layer, and the decision trace architecture.
• Design and build a Customer Knowledge Graph as a structured, semantic network that models customers, users, policies, decisions, and operational artifacts as interconnected entities and relationships, enabling queryable representation of contextual states, and policy evaluations for governance, traceability, and decision optimization.
• Implement the confidence-based autonomy framework, including precedent matching, confidence scoring (precedent match, pattern recognition, data completeness, policy clarity), and policy-governed escalation routing.
• Define and design infrastructure architecture to ensure optimal performance and latency.
• Take scalable technology selection decisions.
• Establish evaluation frameworks: define metrics for decision quality, context accuracy, and learning velocity (autonomous threshold increases month over month).

Requirements

Qualifications & Experience

• B.Tech/BE or higher in Computer Science, Engineering, or related field. 
• 15+ years of total relevant experience in enterprise software architecture, design, and implementation.
• 8+ years of hands-on experience with Integration Platforms (MuleSoft, TIBCO, Oracle SOA, webMethods, or similar). Deep familiarity with iPaaS architecture patterns is essential.
• 2+ years of applied AI/Agents engineering experience, specifically in building systems that leverage LLMs and agent frameworks, orchestrating them into production applications.

Applied AI & Agent Architecture (Must-Have)

• Hands-on experience designing and building AI agent systems: multi-step reasoning pipelines, tool-use orchestration, and autonomous execution frameworks.
• Working knowledge of Python agent frameworks such as LangGraph, Claude Agent SDK, or equivalent. LangGraph experience with persisted state and human-in-the-loop patterns is strongly preferred.
• Experience with graph database design and implementation: entity modeling, relationship extraction, graph querying, and using graph structures for contextual retrieval. Neo4j/NetworkX equivalent experience is a plus.
• Practical experience with RAG architectures, vector databases, embedding strategies, and hybrid retrieval (vector + structured + graph).
• Understanding of evaluation and testing for AI systems: building evals, measuring agent quality, confidence calibration, A/B testing of prompts/pipelines, and regression testing for non-deterministic outputs.
• Familiarity with prompt engineering at production scale: structured prompting, chain-of-thought patterns, output parsing, retry/fallback strategies, and prompt versioning.
• Experience with observability for LLM systems: tracing, token/cost monitoring, and latency profiling. Familiarity with Langfuse, LangSmith, Phoenix, or similar tools.
• Experience with MCP (Model Context Protocol) standards for LLM-to-system integration.

Integration & Enterprise Architecture (Must-Have)

• Strong expertise in enterprise integration patterns: event-driven architectures, microservices orchestration, pub/sub messaging, and data synchronization.
• Deep working knowledge of APIs: RESTful, SOAP, webhooks, and data formats (JSON, XML).
• Experience with cloud platforms (AWS, Azure, or GCP) and cloud-native services (Lambda/Functions, DynamoDB, Kafka/Kinesis, S3).
• Familiarity with enterprise applications: Salesforce, ServiceNow, SAP, Workday, NetSuite, or similar. Understanding how these systems participate in agentic workflows.
• Understanding of enterprise security and governance requirements: OAuth, SSO, data residency, SOX compliance, audit trails, and role-based access control.

Nice-to-Have

• Background in Customer Success platforms (Gainsight, ChurnZero) or CRM architecture.
• Prior experience in a customer-facing technical role (Solutions Architect, Field CTO, Technical Account Manager, or Pre-Sales Engineer) at a SaaS or platform company.
• Contributions to open-source AI/agent projects or published technical content in the applied AI space.

General Soft Skills

• Exceptional ability to communicate complex AI and architecture concepts to diverse audiences: from engineering teams to C-level executives: adapting depth and vocabulary to the room.
• Strong consultative instinct: able to listen to a customer's business problem, decompose it into architectural components, and propose a credible path forward in real-time.
• Entrepreneurial mindset with comfort operating in ambiguity: this role spans an internal build and an external advisory function, and requires someone who can context-switch and self-prioritize.
• Collaborative by default: able to work across Product, Engineering, Customer Success, Sales, and Marketing without needing formal authority.
• Excellent written communication: able to produce architecture documents, white papers, and technical briefs that are clear, precise, and persuasive.
• Fast learner who stays current with the rapidly evolving AI agent ecosystem and can distill emerging patterns into practical guidance.

(REQ ID: 2216)

Responsibilities

We are looking for an experienced and exceptional Senior AI Engineer (Voice AI) to join our growing team. In this role, you will be involved in the design, development, and optimization of AI and Machine Learning products that deliver exceptional user experiences. The ideal candidate will combine strong software engineering skills with deep knowledge of machine learning systems. If building AI products from zero to one that scales to serve millions of users from first principles of AI and engineering, you are at the right place. We are building organization-aligned agents that are consistent at scale from the ground up and looking for passionate builders who are rooted in foundational AI knowledge to reimagine the agent control and data plane.

As part of this role you will:

• Design and implement advanced AI/ML systems with a focus on SLMs, LLMs, AI Agents, and Search architectures.

• Build conversational AI interfaces that handle multi-turn low latency chat/voice customer interactions, maintain context across sessions, and seamlessly escalate to human agents when necessary.

• Build production-grade AI pipelines for data processing, model training, fine-tuning, benchmarking (dual-control, fluid model etc.) and serving at scale.

• Implement feedback loops and continuous learning systems that incorporate customer satisfaction metrics, agent corrections, LLM evaluations, human evaluations and conversation outcomes to improve model performance over time. Reinforce organizational policies based on knowledge bases, conversational data and memory systems.

• Create AI based analytics dashboards and reporting tools to track automation effectiveness, tracing for identifying bottlenecks, identify common customer pain points, and measure key performance indicators like resolution time, containment rate, and customer satisfaction scores. Quality assurance, management to get actionable insights from customer conversations and create evals for the current generation agents.

• Lead technical initiatives for AI system integration into existing products and services.

• Collaborate with data scientists and ML researchers to implement and productionize new AI approaches and models.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor's degree in Computer Science, or a related field, or equivalent practical experience.

• 5+ years in backend software development using modern programming languages (e.g., Python (strongly preferred!), Golang or Java).

• Demonstrated experience building production AI systems including chatbots, virtual assistants, and automated support agents using SLMs, LLMs (commercial, open-source models).

• Demonstrated strong foundational understanding and appreciate first principles thinking in ML, NLP (transformer based models).

• Expertise in natural language understanding (NLU) and intent classification for customer query interpretation, entity extraction, dialogue state tracking and conversation flow management for building a reliable framework for context engineering.

• Expertise in tuning streaming ASR and TTS engines, Speech to Speech models for context and domain aware transcriptions and naturalness in voice.

• Expertise in conversation mining for identifying customer intents, root cause analysis, sentiment, resolution, policy adherence for not just auditing but truly understanding conversations for business outcomes across large enterprise scale.

• Expertise in working with use case based SLMs for realtime agent coaching and recommendations.

• Expertise in building knowledge bases and FAQ systems with dynamic content retrieval and self-learning capabilities from support interactions.

• Experience implementing multi-channel support automation across chat, email, voice, and messaging platforms with consistent context handling.

• Deep knowledge of REST API design, Pub-Sub architectures and integration patterns

• Experience working with PostgreSQL and ClickHouse, or similar relational and analytical databases (added advantage but not necessary skill)

• Strong understanding of software architecture, scalability, security, and system design.

• Experience with Docker, Kubernetes, and deploying to cloud environments (AWS, GCP, or Azure) is a plus

• Experience with A/B testing and experimentation frameworks.

Soft Skills / Personal Characteristics

• Strong communication abilities to explain technical concepts

• Collaborative mindset for cross-functional team work

• Detail-oriented with a strong focus on quality

• Self-motivated and able to work independently

• Passion for solving complex search problems

(REQ ID: 2676)

Overview:   The Senior Software Development Engineer L4 is expected to successfully work through complex tasks independently, understand the intricacies of the software development life cycle, and display strong adherence to fundamental software engineering principles in the production of software. This position possesses a deep understanding of the computer’s architectural design and other issues like testing and scalability of software products.

Duties and Responsibilities:

• Front-End Development: Build responsive, high-performance, and user-friendly web interfaces using Angular, TypeScript, HTML, and CSS.
• Back-End Development: Develop and maintain server-side applications and logic using PHP (often with frameworks like Laravel or NestJS).
• API Development and Integration: Design, develop, and implement robust RESTful APIs and web services to allow seamless data flow and integration between the Angular frontend and PHP backend, as well as with third-party services.
• Collaboration: Work closely with cross-functional teams including designers, product managers, and other developers to gather requirements, define project specifications, and deliver high-quality solutions.
• Code Quality and Testing: Write clean, maintainable, and testable code, participate in code reviews, and implement automated testing strategies to ensure code integrity and reliability.
• Troubleshooting and Optimization: Identify, debug, and resolve complex technical issues across the full stack, and optimize applications for maximum performance, speed, scalability, and security.
• Documentation and Best Practices: Create and maintain technical documentation, and stay up-to-date with emerging technologies and industry trends.

Job Requirements:

• 4 - 8 years of experience with software development in one or more programming languages, and with data structures/algorithms;
• Strong expertise in Angular and core front-end technologies (HTML5, CSS3, JavaScript, TypeScript).
• Solid experience with server-side programming using PHP (versions 8+) and related frameworks.
• Proficiency in database management systems like MySQL or PostgreSQL.
• Experience with API development and integration (RESTful services).
• Familiarity with version control systems, specifically Git.
• Knowledge of cloud platforms like AWS or Azure is beneficial.
•  

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology
• Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.

Soft Skills:

• Excellent problem-solving and analytical abilities.
• Strong communication and collaboration skills for working in an Agile/Scrum environment.
• Attention to detail and a commitment to quality.

We are hiring across multiple locations

India: Hyderabad, Delhi NCR, Bengaluru
Europe: London, Serbia, Sofia, Lithuania, Berlin

ABOUT THE ROLE

Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.

We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.

As a Staff Engineer you’ll:

• Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration 
• Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
• Work with product, data, platform, and security teams to productionise shared AI capabilities
• Design services that are reliable, secure, observable, and easy for other teams to adopt
• Help shape reusable engineering patterns for AI-enabled workflows

WHAT WE ARE LOOKING FOR:

• Strong backend or platform engineering experience in production environments.
• Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
• Experience integrating internal and third-party platforms.
• Comfort working in ambiguity and turning emerging needs into robust platform components.
• Strong focus on quality, reliability, and developer usability.
• Experience with AI infrastructure or orchestration is helpful, but not essential.
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories

Our Tech Stack:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

About Us

Are you ready to build the future of supply chain? At Gather AI, we're not just creating software; we're pioneering a new era of warehouse intelligence. We've developed a groundbreaking, vision-powered platform that uses autonomous drones and existing equipment to capture real-time data, completely digitizing workflows that have historically been manual and error-prone. This means facilities operate smarter, safer, and more efficiently, ultimately redefining "on-time, in full" delivery.

If you're looking for an opportunity to contribute to truly transformative technology and make a significant impact in a vital industry, Gather AI is the place for you. We're leading the charge in the rapidly evolving robotics industry, and we invite you to join us in reshaping the global supply chain, one intelligent warehouse at a time.

About the Team

This role sits within the Backend and Platform Engineering organization. You'll work day-to-day alongside the Fullstack Engineering team, ensuring application services have the cloud infrastructure they need to scale safely and deploy reliably. You'll also partner closely with the ML Systems Engineering (Ops) team, enabling the infrastructure capabilities required for production ML pipelines, model serving, and data workloads. Cross-functionally, you'll collaborate with QA, Release Engineering, and Platform and Security stakeholders to ensure cloud environments support stable testing pipelines, access control, secrets management, and operational governance.

About the Role

We are looking for a Cloud Engineer (Platform & Infrastructure) to help mature our cloud operations into a structured and scalable platform. Our foundational infrastructure is already in place and actively supporting production workloads, but many current practices evolved organically during earlier growth stages. Rather than building from scratch, you'll evolve an existing production environment by introducing stronger operational patterns, improving deployment safety, and ensuring our infrastructure layer reliably supports increasing system scale. This role offers meaningful ownership of the infrastructure backbone supporting a platform that combines real-time application systems with machine learning workloads, and the opportunity to influence how systems are deployed, operated, and scaled as the organization grows.

What You'll Do

• Review and rationalize current Azure and AWS environments, identifying configuration drift, security gaps, and operational inconsistencies, and establish clear configuration standards across cloud accounts
• Introduce repeatable Infrastructure-as-Code patterns to ensure cloud resources are provisioned, versioned, and audited through automated workflows
• Strengthen CI/CD pipelines for infrastructure and application deployment to reduce manual operations and increase release safety across both application services and ML workloads
• Establish consistent logging, metrics, and alerting practices across infrastructure and container workloads to improve operational visibility
• Audit and improve cloud security practices including IAM policies, secrets management, network segmentation, and operational access controls
• Evaluate current infrastructure architecture and introduce patterns that enable workloads to operate portably across both Azure and AWS environments
• Improve Kubernetes platform reliability by refining autoscaling policies, workload isolation, and cluster lifecycle management
• Partner with Fullstack and ML teams to reduce infrastructure friction around environments, networking, and resource provisioning

What You'll Need

• Bachelor's degree in Computer Science, Engineering, or a related field
• 5+ years of experience operating production cloud infrastructure at scale
• Deep experience with at least one major cloud provider (Azure or AWS) and working familiarity with the other
• Hands-on experience with Kubernetes and Docker for running containerized workloads in production environments
• Proficiency with Terraform or equivalent Infrastructure-as-Code tooling for provisioning and managing cloud infrastructure
• Experience implementing automated deployment pipelines using tools such as GitHub Actions, GitLab CI, or similar platforms
• Strong operational mindset with a focus on reliability, automation, and clear technical documentation

Nice to Have

• Experience with observability tooling such as Prometheus, ELK, OpenTelemetry, or similar logging, metrics, and monitoring systems
• Familiarity supporting ML infrastructure workloads including pipeline orchestration, model deployment, and scalable inference environments
• Experience working in logistics, robotics-adjacent platforms, or real-time distributed systems
• Track record of translating application requirements into secure, reliable, and operationally safe infrastructure architecture
• Exposure to cloud cost visibility and optimization practices
• Experience introducing infrastructure governance standards including templates, security baselines, and operational documentation

Yext is seeking a highly skilled Senior Accounting Manager to join its growing and dynamic accounting team. This role will be responsible for overseeing the monthly close process, analytical and financial metrics, team management & development, and process improvements to enhance efficiency and strengthen the overall control environment.

Reporting directly to the Director, Corporate Accounting based in the U.S., this position will lead a team of five and serve as the India Accounting Team Lead. Key responsibilities include leading and owning aspects of the close process, such as cash, prepaids, fixed assets, publishers, accruals and capitalizable software, while driving process improvements and automation initiatives. The successful candidate must be a proven team leader and demonstrate knowledge of business and accounting concepts with strong attention to detail.

What You'll Do

• Lead and own month-end close process, including reviewing journal entries, variance analysis, and balance sheet/income statement reconciliations.
• Direct and manage day to day activities related to the close process, process improvements, automation and analysis of business results to support the company’s growth.
• Research and implement new accounting policies/procedures as well as acting as a technical resource to a variety of stakeholders.
• Review accounting transactions to ensure transactions and financial statements are properly reflected and in accordance with GAAP.
• Summarize complex transactions and present findings/implications to senior leadership
• Initiate and lead process improvement projects to increase efficiency and reduce cycle times
• Participate in developing and maintaining strong internal controls, ensuring quality controls over  business transactions and reporting.
• Assist in managing external auditors for annual audit and quarterly audit requests
• Provide high-level customer service to finance and non-finance business partners.
• Collaborate cross-functionally to support company-wide initiatives and apply critical thinking skills to provide solutions that drive company performance.
• Perform ad hoc analysis and reviews and respond to inquiries from senior management.
• Coach, train and mentor a high-performing team, fostering professional growth and skill development.

What You'll Have

• Degree in Accounting
• 10+ years accounting experience (preferably with Big 4 background or Big 4/private mix & working in US Public Company)
• CPA, Chartered Accountant, or equivalent
• Advanced Microsoft Excel skills and proficiency with MS Office tools including MS Excel, Word and Powerpoint
• Strong knowledge and application of GAAP, and internal controls
• Leadership experience with a proven ability to manage, develop, and motivate teams
• Detail-oriented, process-driven, and strong analytical skills with a proactive approach to problem-solving
• Ability and willingness to work shift hours to support the U.S. team during critical close periods, often aligning with U.S. Eastern standard time working hours.
• Ability to thrive in a fast-paced, evolving environment with minimal supervision
• Strong communication skills, with the ability to collaborate across teams and present complex financial data to senior management
• Quick learner, intellectually curious, and excited by the challenge of mastering and improving complex systems
• Ability to manage multiple projects concurrently and work well under pressure in a deadline driven, results oriented environment
• Experience in finance/business process improvement initiatives, including an interest in exploring AI and automation technology to drive efficiencies
• Prior experience working in an international business environment
• Experience with NetSuite, Coupa, Workday, Floqast, and Tableau or equivalent systems is required

Perks and Benefits

At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture.

We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including:

• Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions.
• Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance.
• Health & Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements).
• Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition.
• World-Class Office & Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas.

#LI-RK1

#LI-Onsite

Software Engineer, Managed Service

At SingleStore, we're not just building a database company, we are defining the future of data management. Going beyond multi-cloud, we offer our customers flexible networking, storage and compute options to meet their requirements. They click a few options, and our service flies into action, using the latest capabilities of the big cloud providers and the industry-standard Kubernetes ecosystem to get the job done. This managed service helps make SingleStore an excellent choice for many of our customers.

We are looking for exceptional talent to help us push the boundaries of what’s possible with a managed database product. The next set of capabilities in the pipeline require overcoming difficult technical challenges in the areas of networking, control plane, and scaling services - inventing some of the future of what customers will come to expect from a managed database product.

As a part of the managed service team, you will design and implement new capabilities for our cloud offering involving deep extensions to our networking, control plane, and overall managed service. Your role will include working closely with our product teams to collaborate on meeting the needs of our most demanding long-time and new customers. In this role, you will be at the intersection of leading technology trends -  A highly performant distributed database, managed by Kubernetes, running in the cloud.  You will probably find yourself using Go and Kubernetes, with a generous sprinkling of whatever the right tool is for the job. We look forward to hearing from you!

Role and Responsibilities

• Work closely with product managers, designers, customers, and other engineers to ensure we deliver a high-quality experience
• Develop a world-class managed service responsible for providing an innovative operational database solution in the cloud
• Proactively contribute to the team's engineering process to assist with our ability to scale and deliver projects on time
• Mentor junior engineers and contribute to a welcoming team environment

Required Skills and Experience

• Must have experience working with distributed systems and containerized services
• Must have experience working with cloud services in major clouds like AWS, Azure & GCP
• Good to have experience working with Kubernetes, preferably using Golang.
• 2+ years of experience working on a SaaS product
• Intellectual curiosity about investigating issues that impact business metrics
• Passion for building high-quality products that are robust and easy to maintain in a fast-paced, team-oriented environment

As employees are located in many different countries around the world, some benefits may differ from country to country. In all cases, we do our best to provide equitable perks and benefits across our locations.

Software Engineer (AI Platforms)

About SingleStore

At SingleStore, we’re not just building a database company, we’re defining the future of data management. Going beyond multi-cloud, we offer customers flexible networking, storage, and compute options to meet their requirements. With a few clicks, our cloud service spins up production grade infrastructure using the latest capabilities of major cloud providers and the industry standard Kubernetes ecosystem.

As data systems evolve, the “database” is no longer just where queries run, it’s becoming the foundation for realtime AI applications: retrieval, reasoning, agent workflows, and intelligent automation over enterprise data. That’s the direction we’re building toward.

About the AI Platform Team

We build the software platform that powers AI native experiences across SingleStore: AI/ML capabilities, agent runtimes, tool integration, and the operational layer required to run these systems reliably at scale. Our work sits at the intersection of distributed systems, cloud infrastructure, and practical applied AI.

This team is not “pure research”, it’s engineering heavy. You’ll build product grade systems that let customers safely and reliably use AI on their data.

Role Summary

We are looking for a Software Engineer to design and implement core platform capabilities for AI/ML and AI Agents in SingleStore Cloud. You’ll work on services that enable model/tool orchestration (e.g.  MCP style tool discovery and execution), agent workflows, retrieval pipelines (embeddings/vector search), evaluation/observability, and secure multi tenant operations.

You will likely find yourself using Go and Python, Kubernetes, cloud primitives, and the right tools for the job,  while applying solid AI/ML fundamentals to make correct engineering decisions.

Role and Responsibilities

• Build and evolve backend services that power AI features: agent orchestration, tool execution, retrieval/RAG pipelines, and model serving integrations.
• Design APIs and control plane workflows for AI platform components (tenant-aware, secure by default, observable).
• Implement MCP style tool discovery / integration patterns so agents can safely call tools, connectors, and internal services.
• Work closely with product managers, designers, customers, and partner engineering teams to deliver high quality AI experiences.
• Engineer for reliability and scale: latency, cost controls, rate limiting, fallbacks, rollouts, and incident response readiness.
• Establish best practices around evaluation: offline test sets, regression detection, prompt/model/version tracking, and quality gates.
• Contribute to secure AI by design approaches: permissions, data access boundaries, prompt injection defenses, and auditability.
• Mentor junior engineers and contribute to a welcoming, high ownership team environment.

Required Skills and Experience

This is a software engineering role that requires strong fundamentals plus working knowledge of AI/ML concepts.

• Strong software engineering skills with experience in distributed systems (Go, Python, or similar).
• Experience building cloud native services: Kubernetes, containers, service-to-service APIs, CI/CD.
• 4+ years of experience working on a SaaS product or production platform.
• Solid understanding of AI/ML fundamentals (you don’t need to be a researcher, but you should understand concepts well enough to build correct systems):
• Supervised learning basics (training vs inference, overfitting, evaluation metrics, classification, anomaly detection, forecasting, regression etc.)
• LLM basics (tokens, context windows, prompting, tool/function calling concepts)
• Embeddings + vector search fundamentals (similarity, indexing tradeoffs, retrieval pitfalls)
• Strong debugging and problem-solving skills, including incident-style troubleshooting across services and infrastructure.
• Intellectual curiosity about investigating issues that impact product quality, reliability, latency, and business metrics.
• Passion for building robust, maintainable systems in a fast-paced, team-oriented environment.

Nice to Have (Preferred)

• Hands on experience with AI agents and orchestration frameworks (tool calling, workflows, planners/executors).
• Practical experience with RAG systems, reranking, grounding, and evaluation strategies.
• Experience with model serving patterns (batch/online inference, caching, streaming responses).
• Knowledge of security considerations for AI systems (data isolation, RBAC, prompt injection threats, audit logs).
• Familiarity with vector databases or vector capabilities in modern data platforms.
• Experience with observability stacks (structured logging, metrics, tracing) and SLO driven engineering.

Tech Stack

Go, Python, Kubernetes, cloud infrastructure, distributed systems, APIs, and modern AI tooling (LLM providers, embeddings, retrieval systems, eval/observability pipelines), ML tooling.

This is a work-from-office / In-Office role based in our Hyderabad, India location.

We are looking for a Senior Software Engineer to join our team and work on the development of our SaaS product. In this role, you will lead the development of new features, improve system architecture, and ensure the scalability and reliability of our cloud-based software. You will collaborate with cross-functional teams to deliver high-quality software and contribute to the continuous improvement of the product.

Key Responsibilities:

• Architect and Design Software Solutions: Contribute towards design and architecture of new features for our SaaS product. Ensure that solutions are scalable, maintainable, and meet customer needs.
• Develop & Implement Features: Build and maintain robust and high-performing software solutions for our SaaS platform, writing clean, efficient, and testable code.
• Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other engineers to define and implement product features, ensuring that business requirements and customer needs are met.
• Optimize and Scale: Continuously improve application performance and scalability, focusing on optimizing cloud-based resources and database performance.
• Maintain Code Quality: Write unit and integration tests, conduct code reviews, and ensure adherence to coding standards. Participate in code reviews and provide feedback on engineering best practices.
• Mentorship: Provide technical leadership and mentorship to junior engineers, helping them grow their skills and achieve their career goals.
• Troubleshoot and Debug: Investigate and resolve software issues, working with the support team to fix bugs and improve the overall user experience.
• Security & Compliance: Ensure the SaaS product complies with security best practices and regulatory standards. Implement security features to protect user data and sensitive information.
• Continuous Improvement: Stay up to date with the latest technologies and industry trends, and incorporate modern practices into the development process. Participate in the iterative process of refining and evolving the product.
• Documentation: Produce clear technical documentation to support the development, deployment, and maintenance of software systems.

Required Skills and Qualifications:

• Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience.
• Proven Experience: At least 8+ years of professional experience in software development, with significant experience working on SaaS products or cloud-based platforms.
• Programming Languages: Strong proficiency in languages commonly used for SaaS development (e.g., Golang, JavaScript, TypeScript, Python, Scala, Java).
• Cloud Platforms: Experience working with cloud platforms such as AWS, or Google Cloud, and an understanding of cloud architecture, microservices, and containerization..
• Database Management: Strong knowledge of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB) and experience with database optimization.
• DevOps and CI/CD: Hands-on experience with CI/CD pipelines, containerization (Docker), and orchestration tools (e.g., Kubernetes).
• Agile Methodologies: Familiarity with Agile development processes and tools (e.g., Jira, GitHub).
• Version Control: Proficiency with version control tools like Git.
• Problem Solving: Excellent analytical and problem-solving skills, with a focus on delivering high-quality solutions.
• Communication: Strong written and verbal communication skills. Ability to communicate complex technical concepts to non-technical stakeholders.

Preferred Skills:

• SaaS Experience: Experience building, maintaining, and scaling SaaS applications, particularly in high-availability and high-traffic environments.
• Microservices Architecture: Familiarity with microservices architecture and cloud-native application patterns.
• Test Automation: Experience with test automation frameworks and practices.
• Security: Understanding of web application security, data encryption, and secure coding practices.
• Leadership: Previous experience mentoring or leading engineering teams.

This is a work-from-office / In-Office role based in our Hyderabad, India location.

Plume develops and deploys cloud based control planes with scale to manage tens of millions of customer homes through some of the world’s largest Internet Service Providers. Our cloud applications include WiFi network management and optimization, device access control, network provisioning, IoT security, and end customer user interaction through mobile apps. 

The Opportunity:

Plume is hiring a security engineer to join the security team to help protect and drive the Plume mission. As a highly visible and dynamic organization, we must value and guard against damage to our internal information, our platforms, and our reputation and brand. Finally, it is paramount that we defend against loss of control or confidence in our systems, to guarantee the highest probability of success.

As a Sr. Security Vulnerability Engineer, you will focus on the technologies that ensure our networks and systems are up to industry and Plume security standards. This role will partner with various engineering, IT and stakeholder groups across Plume to ensure that the technologies and systems we build in-house or purchase are protected in a secure way that minimizes risk.

What you will do:

1. Establish a process to detect, track, prioritize, and report vulnerabilities on organizational information systems
2. Own End to End Vulnerability program, move the area into SOAR as needed.
3. Coordinate with SOC/MSSP on vulnerability triage and detection rules/alerts, coordinate mitigation efforts, and report progress
4. Identify critical flaws in applications and systems that cyber attackers could exploit
5. Conduct vulnerability assessments for networks, applications and operating systems
6. Conduct network security audits and scanning on a predetermined basis
7. Use Crowdstrike, DAST, SAST, Rapid7 to pinpoint vulnerabilities and reduce time-consuming tasks
8. Use refinement techniques to gain understanding to reduce false positives.
9. Compile and track vulnerabilities over time for metrics purposes
10. Serve as advisor to engineering and dev teams in security best practices and design.
11. Work with security and IT teams to identify threats and problem areas and create stronger and safer software and application deployments across Plume, measuring decreased risk and prevalence of issues.

Who you are: 

• Must be a Senior level person and have HANDS-ON experience as the person responsible for overseeing vulnerability Programs
• Bachelor's degree in Information Security, Computer Science or related field or equivalent work experience
• 5+ years of professional experience in vulnerability management with an education in security or other STEM discipline; 
• Experience with either Crowdstrike, Rapid7, other EDR , MDM, XDR or SIEM
• Experience with scripting in Python, Shell, Go, Javascript and ability to read APIs
• Expertise with Mac and Linux operating systems
• Understand AWS and GCP cloud resource vulnerabilities.
• Strong communication, written, presentation and interpersonal skills
• Proven ability to work unsupervised, exercise leadership, and influence change.
• You operate effectively across teams and disciplines even in highly ambiguous situations with a rack record of getting things done quickly and with quality

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT 

Redwood Software is looking for a highly execution-focused Graphic Designer to power the day-to-day visual output of our marketing team. This role is all about scale, speed and consistency—turning established brand systems, messaging and strategy into polished, ready-to-use assets across campaigns, sales enablement and internal communications.

You’ll be a key production partner to Content, Demand Gen and Sales, with a strong emphasis on templates, decks, repeatable assets and AI-assisted design workflows. This is a great role for a designer who loves getting things done, thrives on efficiency and takes pride in clean, clear, high-quality execution.

• Produce high-volume, high-quality design assets for campaigns, email, social, web, events and sales enablement

• Own the creation and maintenance of presentation decks, templates and modular design systems (PowerPoint, Google Slides, Figma)

• Design and update sales decks, customer presentations, one-pagers, solution briefs and internal templates

• Apply and scale Redwood’s brand guidelines across all deliverables, partnering closely with the Senior Graphic Designer for alignment

• Use AI-powered design tools to accelerate production, iterate quickly and streamline repetitive workflows (image generation, layout exploration, asset variations, etc.)

• Adapt existing creative for new formats, audiences and channels with speed and precision

• Manage multiple requests and timelines, balancing fast-turn execution with attention to detail

• Incorporate feedback efficiently and consistently across revisions
   

YOUR EXPERIENCE

• 3–5 years of professional graphic design experience, including in SaaS or enterprise technology

• A portfolio that demonstrates strong execution, layout discipline and real-world marketing assets (especially decks and templates)

• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma

• Hands-on experience designing presentation decks and enablement materials for sales or marketing teams with advanced Google Slides skills (master templates, complex layouts, charts)

• Comfort using AI design tools (e.g., generative image tools, layout assistants, or creative automation platforms) to increase speed and efficiency

• Strong attention to detail and file hygiene—you deliver clean, organized, ready-to-ship work

• Ability to work quickly, prioritize effectively and thrive in a fast-moving environment

• Light motion or animation skills for simple transitions or social assets

Position Overview: 

We are seeking a highly skilled Mobile Automation QA Engineer with expertise in Selenium, Appium and Java to join our dynamic team. As a Mobile Automation QA Engineer, you will be responsible for designing, developing, and executing automated test scripts for our mobile applications. The ideal candidate should possess a strong understanding of mobile testing methodologies and be adept at utilizing Appium for automation testing.

Roles and Responsibilities:

• Design, execute, and maintain test cases to ensure the quality and reliability of mobile applications across various platforms.
• Collaborate with the development and QA teams to identify and resolve software defects and inconsistencies.
• Conduct thorough regression testing to identify and address potential issues before product releases.
• Perform in-depth analysis of test results and provide comprehensive reports to the relevant stakeholders.
•  Stay updated with the latest industry trends and best practices in mobile automation testing.

Must Have Skills:

• Overall with 10 years with 7+ years of relevant experience in test automation.
• Strong programming skills in Java, Kotlin, Python, or JavaScript (at least one required).
• Hands-on experience with automation frameworks (e.g., Selenium, Appium, etc.).
• Knowledge of CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI, CircleCI).
• Proficiency with ADB commands for mobile testing.
• Strong problem-solving, debugging, and maintenance skills.
• Familiarity with  testing cycle, execution, and defect management.
• Excellent communication skills for cross-team collaboration and stakeholder interaction.
• Experience with Git/GitHub for version control.

 (Work from Office - Night shift - 5:30PM - 1:30AM IST) 

Good to Have Skills:

• Exposure to Maestro for mobile test automation.

Qualification:

• BE/B.Tech or Equivalent degree in Computer Science or related field.

Location:

Hyderabad 

Website :  https://www.nomiso.io/

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. As the first line of customer interaction, this role ensures an excellent support experience through clear communication, accurate documentation, adherence to SLAs, and strong troubleshooting skills. The L1 support representative follows established processes and collaborates with internal teams. This role focuses on developing product knowledge, strengthening diagnostic skills, and building confidence in handling customer cases with growing autonomy. 

• Manage incoming customer tickets with moderate autonomy, ensuring timely responses, clear communication, and accurate updates. 
• Perform initial troubleshooting and gather required information to diagnose issues. 
• Escalate cases appropriately according to established timelines and guidelines when additional expertise is needed. 
• Document all interactions and findings clearly and accurately. 
• Participate in customer calls to clarify issues or assist with basic troubleshooting. 
• Support queue health through prioritization and workload organization ensuring to meet SLA requirements. 
• Learn Redwood products, features, and support workflows while developing baseline technical expertise. 
• Participates in team meetings, knowledge-sharing discussions, and continuous improvement initiatives. 
• Stay up to date on product releases, configuration changes, new features, and known issues.

YOUR EXPERIENCE 

• 2–3 years of customer or application technical support experience. 
• Technical degree in Computer Science, IT, Engineering, or equivalent practical experience. 
• Strong troubleshooting skills across operating systems (Windows/Linux), SQL databases, APIs/web services, and basic networking. 
• Advanced scripting experience 
• Experience with one or multiple programming languages 
• Ability to learn new technologies quickly and follow structured troubleshooting steps. 
• Strong written and verbal communication skills in English.

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

The L1 Support Team Leader is an experienced people leader responsible for managing a team of L1 Support Representatives, ensuring operational excellence, driving team performance, and improving processes. This role handles complex leadership scenarios, contributes heavily to quality, training, and continuous improvement efforts, and acts as a key operational anchor for the L1 organization. Regularly addresses complex staffing, performance, customer escalation, and operational challenges with minimum guidance. Influences improvements beyond the immediate team and contributes meaningfully to Support-wide initiatives.

• Lead, coach, and develop a full team of L1 Support Representatives, including performance management. 
• Conduct structured 1:1s, team meetings, and continuous coaching to improve overall team capability. 
• Manage operational KPIs (SLA, CSAT, backlog, resolution speed, etc) and create action plans to maintain or improve performance. 
• Handle complex escalations, customer-critical situations, and operational incidents with autonomy. 
• Perform detailed ticket audits and provide structured, actionable feedback. 
• Is able to turn complex problems into simpler ones for prompt resolution. 
• Successfully helps unblock complex issues for the team or takes ownership of those when required. 
• Drives training initiatives and displays end-to-end ownership of the trainee onboarding process. 
• Identify and analyze operational trends; propose and lead improvement initiatives proactively. 
• Partner with internal teams to address recurring issues or raise systemic concerns. 
• Is able to proactively identify customer sensitive situations/scenarios, provide visibility of those to the corresponding audience and come up with a proposed set of actions to successfully manage those to guarantee customer satisfaction. 
• Promotes and leads training initiatives for the L1 team based on escalation trend analysis to reduce escalation ratios, increased L1 resolution power and higher customer satisfaction.

YOUR EXPERIENCE 

• 5–7 years in technical support roles and 2+ years in technical team leadership. 
• Demonstrated success managing KPIs and team performance. 
• Results oriented and analytical mindset. 
• Strong experience handling escalations and operational incidents. 
• Proven experience leading small to medium size projects/initiatives. 
• Strong technical foundation across OS, databases, networking, and API concepts. 
• Seen as a reliable go-to leader for the L1 support team in seeking guidance, assistance and unblocking complex scenarios. 
• Deep understanding of support operations, SLAs, and workload management. 
• Advanced ability to interpret data, trends, and performance metrics and utilize those to come up with solutions and tangible actions proactively. 
• Skilled in coaching, conflict resolution, and escalation handling. 
• Strong communication skills with customers and internal stakeholders of different levels. 
• Is able to adapt the communication style depending on the audience. 
• Skilled at building presentations, reports and analysis. 
• Holds a strong understanding and displays full awareness of the operation’s main KPI, both, from a real time as well as historical trend standpoint. 
• Skilled at identifying relevant changes in KPI trends, finding out the reasons behind those changes and determining if any actions are deemed necessary for correction.

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

The Technical Leader supporting Redwood products provides day-to-day leadership and technical guidance to a team of Level 2 and Level 3 Support Engineers. This role balances hands-on technical involvement, operational oversight, and people leadership, ensuring consistent SLA performance and high-quality handling of complex customer issues. The Technical Leader is developing confidence in technical leadership and customer escalation handling while supporting team performance, cross-functional collaboration, and continuous improvement initiatives. 

Operational Excellence 

• Oversee daily ticket queues and ensure SLA compliance. 
• Monitor long-running or stalled tickets and take corrective action. 
• Handle a defined number of tickets weekly to maintain technical proficiency. 
• Unblock high-priority or complex cases to maintain workflow continuity.

Advanced Technical Issue Management 

• Independently resolve complex issues using established troubleshooting principles. 
• Lead resolution of escalated or high-impact cases requiring deeper expertise. 
• Collaborate with Engineering and Product on bugs, fixes, and process alignment. 
• Drive root cause analysis (RCA) and advocate for long-term product fixes. 
• Ensure escalations to Engineering are clear, complete, and actionable. 

Customer Handling & Escalation 

• Act as a leadership escalation point for complex or sensitive customer situations. 
• Join customer calls when needed to clarify technical direction and manage expectations. 
• Support engineers in communicating complex technical findings to customers.

People Leadership 

• Conduct structured 1:1s focused on performance, development, and support needs. 
• Coach engineers on handling complex tickets and customer communication. 
• Resolve interpersonal conflicts and help maintain team morale. 
• Lead daily stand-ups to align priorities and manage risk.

Cross-Functional Collaboration 

• Participate in Engineering and Product syncs, sharing insights on ticket trends. 
• Track development-related issues and ensure timely follow-up. 
• Collect and share engineer feedback on fixes, product quality, and process gaps.

Performance & Continuous Improvement 

• Monitor KPIs such as SLA adherence, long-running tickets, CSAT, and escalation volume. 
• Identify recurring issues and propose improvement actions. 
• Contribute to documentation and workflow updates.

YOUR EXPERIENCE 

• 5+ years of experience in technical or application support roles. 
• Proven experience supporting workload automation platforms such as RMJ. 
• Prior experience in mentorship, technical leadership, or informal team lead roles. 
• Strong troubleshooting skills across OS, databases, networking, APIs, and RMJ components. 
• Proficiency in English (written and spoken).

Position Overview: 

We are seeking a highly skilled Mobile Automation QA Engineer with expertise in Selenium, Appium and Java to join our dynamic team. As a Mobile Automation QA Engineer, you will be responsible for designing, developing, and executing automated test scripts for our mobile applications. The ideal candidate should possess a strong understanding of mobile testing methodologies and be adept at utilizing Appium for automation testing.

Roles and Responsibilities:

• Design, execute, and maintain test cases to ensure the quality and reliability of mobile applications across various platforms.
• Collaborate with the development and QA teams to identify and resolve software defects and inconsistencies.
• Conduct thorough regression testing to identify and address potential issues before product releases.
• Perform in-depth analysis of test results and provide comprehensive reports to the relevant stakeholders.
•  Stay updated with the latest industry trends and best practices in mobile automation testing.

Must Have Skills:

• Overall with 10 years with 7+ years of relevant experience in test automation.
• Strong programming skills in Java, Kotlin, Python, or JavaScript (at least one required).
• Hands-on experience with automation frameworks (e.g., Selenium, Appium, etc.).
• Knowledge of CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI, CircleCI).
• Proficiency with ADB commands for mobile testing.
• Strong problem-solving, debugging, and maintenance skills.
• Familiarity with  testing cycle, execution, and defect management.
• Excellent communication skills for cross-team collaboration and stakeholder interaction.
• Experience with Git/GitHub for version control.

 (Work from Office - Night shift - 5:30PM - 1:30AM IST) 

Good to Have Skills:

• Exposure to Maestro for mobile test automation.

Qualification:

• BE/B.Tech or Equivalent degree in Computer Science or related field.

Location:

Hyderabad 

Website :  https://www.nomiso.io/

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

We are looking for a Software Engineer to join our engineering team and help drive the design, development, and enhancement of our platform. You will build high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide.

As a Software Engineer on the team, you will help build secure, reliable, and scalable enterprise software that enables our customers to automate their most critical data exchange workflows.

• Develop backend services and microservices using Java/Spring Boot
• Solid understanding of object-oriented programming (OOP), design patterns, and software architecture principles.
• Implement and consume RESTful APIs to integrate with customer systems
• Enhance monitoring, logging, and observability of the platform
• Ensure security and compliance across file transfer workflows
• Write clean, maintainable, and well-tested code
• Work closely with senior engineers and gain exposure to architectural decision-making

YOUR EXPERIENCE

• Bachelor’s degree in Computer Science, Engineering, or related field
• 2–4+ years professional software engineering experience or equivalent project work
• Strong coding skills in Java, with familiarity in Spring Boot and REST APIs
• Understanding of SQL and relational database concepts, NoSQL familiarity
• Experience developing modern user interfaces with industry frameworks and technologies (React).
• Knowledge of agile development methodologies (Scrum, Kanban). 
• Experience with cloud platforms (AWS, Azure, or Google Cloud) 
• Experience with automated unit and integration test frameworks
• Interest in secure file transfer protocols and enterprise software design
• Excellent problem-solving, communication, and collaboration skills

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

We are looking for a Senior Software Engineer to join our engineering team and help drive the design, development, and enhancement of our platform. You will build high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide.

• Architect and develop enterprise-grade services using Java 11+, Spring Boot, Spring Data, Hibernate
• Design and optimize highly available, high-throughput systems for file transfer and data processing
• Build and maintain RESTful APIs and integration endpoints for enterprise customers
• Implement security best practices across authentication, authorization, and encryption
• Contribute to React-based front-end development for admin and monitoring interfaces
• Leverage Docker and Kubernetes to build and deploy cloud-native services
• Partner with Product Management to translate requirements into scalable technical designs
• Lead code reviews, drive continuous improvement, and mentor junior engineers
• Play an active role in roadmap discussions, technical strategy, and innovation initiatives

YOUR EXPERIENCE

• Bachelor’s or Master’s in Computer Science, Software Engineering, or related field
• 5+ years building and shipping production software in Java/Spring ecosystems
• Strong expertise in distributed systems, microservices, and cloud deployment
• Deep understanding of secure protocols (SFTP, FTPS, HTTPS) or willingness to master them
• Solid experience with SQL and relational data modeling; familiarity with NoSQL is a plus
• Experience with GitLab CI/CD or equivalent for automated build/test/deploy
• Familiarity with infrastructure-as-code tools (Terraform, Ansible) a plus
• Knowledge of agile development methodologies (Scrum, Kanban). 
• Experience with cloud platforms (AWS, Azure, or Google Cloud) 
• Experience with automated unit and integration test frameworks 
• Excellent problem-solving and analytical skills
• Strong communication and leadership potential

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

We are looking for a Senior Software Engineer to join our global engineering organization and help lead the design, development, and enhancement of our solutions and products. As part of our engineering team, you’ll build high quality, scalable and secure software that powers critical file exchange capabilities for over 5000 global enterprise customers. 

This role is ideal for an experienced backend engineer who thrives in a collaborative environment, takes ownership of complex systems, and enjoys working across the full stack—from APIs to UI to cloud integration. 

• Design and develop robust, high-performance, highly secure file transfer products and solutions in Modern C++ (version 11 and later) and Java 
• Build and maintain RESTful integrations using JSON and XML 
• Contribute to and enhance web-based UIs using JavaScript, JQuery, and related frameworks. 
• Implement and optimize support for file transfer protocols (SFTP, FTPS, HTTP/S, FTP/S) 
• Design and implement automated unit and integration tests in a “shift-left” testing environment.
• Collaborate with team leads and architects on system design and feature planning. 
• Participate in code reviews, advocate for best practices, and help improve code quality across the team. 
• Partner with Quality Engineering, DevOps, and Product teams to deliver reliable, maintainable enterprise software. 
• Work with cloud technologies including AWS and Azure to deploy and scale infrastructure and services. 
• Contribute to team ceremonies and technical documentation in an Agile Scrum environment. 
• Take ownership of assigned modules and mentor junior engineers when appropriate. 

YOUR EXPERIENCE

• Bachelor’s degree in Computer Science, Engineering, or related field. 
• 5–7 years of professional experience in software engineering, with strong Modern C++ and OOP development skills. 
• Solid knowledge of REST APIs, integration patterns, and data formats like JSON. 
• Proficiency with JavaScript, JQuery, and modern front-end development concepts. 
• Proficiency with SQL and relational databases 
• Strong understanding of file transfer and networking protocols (SFTP, FTPS, HTTP/S) Experience with version control (Git, SVN) and collaboration tools such as JIRA, TFS. 
• Familiarity with Agile Scrum development methodologies. 
• Good understanding of cloud infrastructure and services (AWS, Azure). 
• Excellent written and verbal communication skills. 
• Ability to write clean, maintainable, and well-documented code. 
• Security-first mindset, particularly with networking and data exchange 

Nice to Have 

• Exposure to DevOps workflows, CI/CD pipelines, and infrastructure-as-code tools and practices.
• Knowledge of security, encryption, and compliance standards related to data and file transfer. 

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

We are seeking a detail-oriented and driven Software Engineer to join our growing engineering team. This is an excellent opportunity to contribute to enterprise-grade automation software in a dynamic, fast-paced environment. 

You’ll work across the full development stack, including backend systems, integration layers, and web-based user interfaces, while gaining hands-on experience with file transfer protocols, cloud services, and enterprise software best practices. 

• Develop and maintain backend components and services using C++ and Java 
• Integrate systems using RESTful APIs and handle data exchange with JSON and XML 
• Build and enhance web-based user interfaces using JavaScript, JQuery, and related front-end tools. 
• Contribute to secure, reliable implementation of file transfer protocols including SFTP, FTPS, HTTP/S, FTP/S. 
• Design and implement automated unit and integration tests in a “shift-left” testing environment. 
• Collaborate with Quality Engineering, Product, and DevOps teams to ensure high-quality releases. 
• Participate in Agile Scrum ceremonies including sprint planning, reviews, and retrospectives. 
• Write clean, maintainable, and well-documented code while following industry best practices. 
• Use version control tools such as Git or SVN and collaborate using systems like TFS and JIRA.
• Contribute to technical documentation and architecture reviews. 
• Engage in continuous learning around cloud platforms (AWS, Azure), security standards, and automation technologies. 

YOUR EXPERIENCE

• Bachelor’s degree in Computer Science, Engineering, or related discipline. 
• 3-5+ years of software development experience (internships and academic projects are welcome). 
• Strong object oriented programming skills in Modern C++ (version 11 and above) and Java 
• Familiarity with RESTful API integration using JSON. 
• Experience developing interactive front-ends with JavaScript and JQuery. 
• Proficiency with SQL and relational databases 
• Experience with version control systems like Git or SVN. 
• Exposure to collaboration tools such as JIRA, TFS, or similar. 
• Understanding of or experience working within Agile Scrum environments. 
• Excellent written and verbal communication skills, with the ability to collaborate across teams. 
• Strong attention to detail and ability to write clean, efficient, and maintainable code.
• Security-first mindset, particularly with networking and data exchange 

Nice to Have 

• Experience with testing frameworks and tools (e.g., JUnit, Cypress, PlayWright). 
• Familiarity with CI/CD pipelines and DevOps practices.