Job Summary

We are seeking a highly motivated QA Automation Engineer to design, develop, and maintain automated testing frameworks while ensuring the quality of SaaS and eCommerce applications.

The role requires strong expertise in Salesforce and SAP systems, hands-on experience with automation tools, and a solid understanding of end-to-end business workflows. The ideal candidate is proactive, detail-oriented, and collaborative, with a focus on continuous improvement in an Agile environment.

What You'll do:

Automation & Test Execution

• Develop and maintain automated test scripts using Selenium, Playwright, or APEX.
• Design scalable automation frameworks for Salesforce and SAP integrations.
• Create and execute test cases including functional, regression, sanity, smoke, and exploratory testing.
• Identify automation opportunities to improve efficiency and reduce manual effort.

E-Commerce & Integration Testing

• Perform end-to-end testing across Salesforce (Sales, Service, Commerce Cloud) and SAP (FICO, BRIM, MM, GRC).
• Validate eCommerce workflows: product catalog, search, cart, checkout, pricing, promotions, and order management.
• Test integrations between Salesforce, SAP, and external systems (e.g., payment gateways).
• Ensure accurate data flow and business process validation across systems.

API, Performance & CI/CD

• Design and maintain API test automation for REST services using Postman/SOAP UI.
• Execute performance testing using JMeter or LoadRunner.
• Integrate automated test suites into CI/CD pipelines (Jenkins, GitLab CI/CD).

Defect Management & Quality Assurance

• Identify, log, track, and retest defects to ensure timely resolution.
• Perform production smoke testing post-deployment to ensure system stability.
• Maintain test suites (Smoke, Sanity, Regression) for optimal coverage.

Agile Collaboration & Test Management

• Participate in Agile ceremonies (Sprint Planning, Stand-ups, Grooming).
• Collaborate with developers, product owners, and stakeholders for requirement clarity and testability.
• Maintain test data, ensure environment readiness, and keep Jira updated with accurate statuses and comments.

Continuous Improvement & Mentorship

• Continuously improve testing processes, tools, and frameworks.
• Maintain clear documentation of test strategies and execution.
• Mentor team members and promote automation best practices.

Technical Skills

• Strong programming skills in Java or Python.
• Proficiency in JavaScript/TypeScript.
• Experience with Selenium, Playwright (preferred), and APEX.
• Expertise in API testing and performance testing tools.

Integration & Tools

• Strong understanding of SaaS applications and end-to-end integration testing.
• Experience with CI/CD tools (Jenkins, GitLab CI/CD) and version control (Git).
• Experience with Jira or similar tools.

What you bring:

Experience: Proven experience as a Test Automation Engineer or similar role with
hands-on experience in automated testing of Salesforce / SAP systems.

Technical Skills:

• Proficiency in modern web technologies (JavaScript/TypeScript).
• Strong programming skills in Java/ Python
• Hands-on experience with testing tools like Selenium, Playwright, APEX
• Good to have experience in Playwright.
• Expertise in API testing tools (Postman, SOAP UI) and performance testing (JMeter, LoadRunner).
• Integration Testing: Familiarity with SaaS applications and full-stack integration testing.

Tools & Platforms:

• Experience with CI/CD tools (Jenkins, GitLab CI/CD, CircleCI).
• Knowledge of version control systems like Git
• Preferred Qualifications:
• Familiarity with Agile/Scrum methodologies.
• Experience working in B2B SAAS Company.
• Expertise in security testing methodologies.

#LI-VG1

#LI-Hybrid

Position Summary:

The Senior Clinical Data Associate provides data management support and assistance in all aspects of the clinical trial data management process from study start up to post database lock for assigned projects under direct supervision.  Standard Operating Procedures / Work Instructions (SOPs/WIs); regulatory directives; study specific plans and guidelines will be followed.   This position may perform database development and testing, as well as additional data management activities.

Essential functions of the job include but are not limited to:

• Support the Lead DM as a back-up and/or team member, ensuring continuity, responsiveness, and that tasks are performed in a timely manner
• May perform data entry for paper-CRF studies, as needed
• May perform quality control of data entry
• May provide input into timelines. Ensure that clinical data management deadlines are met with quality. May assess resource needs for assigned projects, as needed.
• Assist in developing CRF specifications from the clinical study protocol and coordinate the review/feedback from all stakeholders
• May assist in building clinical databases
• Conduct database build UAT and maintain quality controlled database build documentation. May oversee overall quality of the clinical database.
• Assist in specifying requirements for all edit check types e.g., electronic, manual data review, edit checks, etc.
• Responsible for creating, revising, appropriate versioning and maintaining data management documentation.
• Train clinical research personnel on the study specific CRF, EDC, and other project related items as needed.
• Review and query clinical trial data according to the Data Management Plan
• Perform line listing data review based on the guidance provided by the sponsor and/or Lead DM
• Run patient and study level status and metric reporting
• Perform medical coding of medical terms relative to each other in order to ensure medical logic and consistency
• Assist with coordinating SAE/AE reconciliation
• Assist with liaising with third-party vendors such as external data and EDC vendors in a project-manager capacity in support of timelines and data-related deliverables
• May assist with SAS programming and quality control of SAS programs used in the Data Management department
• Identify and troubleshoot operational problems, issues, obstacles, and barriers for studies based on metrics data, audit reports, and input from project team members and other stakeholders
• May assist in reviewing and providing feedback on protocols, Statistical Analysis Plans (SAP) and Clinical Study Reports (CSRs), if required by the project
• May assist in participating in the development and maintenance of Standard Operating Procedures (SOPs) and corresponding process documentation related to data management and database management activities
• Trains and ensures that all data management project team members have been sufficiently trained
• Communicate with study sponsors, vendors and project teams as needed regarding data, database or other relevant project issues
• May present software demonstrations/trainings, department/company training sessions, present at project meetings
• May require some travel
• Perform other duties as assigned.

 Qualifications:

Minimum Required:

• 5+ years’ experience
• Bachelors and/or a combination of related experience 

Other Required:

• Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook.
• Able to handle a variety of clinical research tasks.
• Excellent organizational and communication skills
• Professional use of the English language; both written and oral.
• Basic knowledge of drug, device and/or biologic development and effective data management practices.

Preferred:

• Experience in a clinical, scientific or healthcare discipline.
• Dictionary medical coding (MedDRA and WHODrug)
• Understanding of CDISC standards (CDASH, SDTM, ADaM, etc.…)
• Oncology and/or Orphan Drug therapeutic experience

Skills:

Demonstrates strong knowledge of ICH-GCP, relevant Precision Oncology SOPs, and regulatory guidance, as well as the ability to implement and drive outcomes

 Competencies:

• Motivates project team members to meet timelines and project goals
• Focuses on continuous improvement, including the ability to make proactive assessments on how to make processes more efficient and people more effective
• Resolves project related problems and prioritizes workload to meet deadlines with minimal support
• Exhibits a high degree of self-motivation, and can work and plan independently as well as in a team environment
• Demonstrates an acceptable degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills

Position Summary:

The Senior Clinical Data Associate provides data management support and assistance in all aspects of the clinical trial data management process from study start up to post database lock for assigned projects under direct supervision.  Standard Operating Procedures / Work Instructions (SOPs/WIs); regulatory directives; study specific plans and guidelines will be followed.   This position may perform database development and testing, as well as additional data management activities.

Essential functions of the job include but are not limited to:

• Support the Lead DM as a back-up and/or team member, ensuring continuity, responsiveness, and that tasks are performed in a timely manner
• May perform data entry for paper-CRF studies, as needed
• May perform quality control of data entry
• May provide input into timelines. Ensure that clinical data management deadlines are met with quality. May assess resource needs for assigned projects, as needed.
• Assist in developing CRF specifications from the clinical study protocol and coordinate the review/feedback from all stakeholders
• May assist in building clinical databases
• Conduct database build UAT and maintain quality controlled database build documentation. May oversee overall quality of the clinical database.
• Assist in specifying requirements for all edit check types e.g., electronic, manual data review, edit checks, etc.
• Responsible for creating, revising, appropriate versioning and maintaining data management documentation.
• Train clinical research personnel on the study specific CRF, EDC, and other project related items as needed.
• Review and query clinical trial data according to the Data Management Plan
• Perform line listing data review based on the guidance provided by the sponsor and/or Lead DM
• Run patient and study level status and metric reporting
• Perform medical coding of medical terms relative to each other in order to ensure medical logic and consistency
• Assist with coordinating SAE/AE reconciliation
• Assist with liaising with third-party vendors such as external data and EDC vendors in a project-manager capacity in support of timelines and data-related deliverables
• May assist with SAS programming and quality control of SAS programs used in the Data Management department
• Identify and troubleshoot operational problems, issues, obstacles, and barriers for studies based on metrics data, audit reports, and input from project team members and other stakeholders
• May assist in reviewing and providing feedback on protocols, Statistical Analysis Plans (SAP) and Clinical Study Reports (CSRs), if required by the project
• May assist in participating in the development and maintenance of Standard Operating Procedures (SOPs) and corresponding process documentation related to data management and database management activities
• Trains and ensures that all data management project team members have been sufficiently trained
• Communicate with study sponsors, vendors and project teams as needed regarding data, database or other relevant project issues
• May present software demonstrations/trainings, department/company training sessions, present at project meetings
• May require some travel
• Perform other duties as assigned.

 Qualifications:

Minimum Required:

• 5+ years’ experience
• Bachelors and/or a combination of related experience 

Other Required:

• Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook.
• Able to handle a variety of clinical research tasks.
• Excellent organizational and communication skills
• Professional use of the English language; both written and oral.
• Basic knowledge of drug, device and/or biologic development and effective data management practices.

Preferred:

• Experience in a clinical, scientific or healthcare discipline.
• Dictionary medical coding (MedDRA and WHODrug)
• Understanding of CDISC standards (CDASH, SDTM, ADaM, etc.…)
• Oncology and/or Orphan Drug therapeutic experience

Skills:

Demonstrates strong knowledge of ICH-GCP, relevant Precision Oncology SOPs, and regulatory guidance, as well as the ability to implement and drive outcomes

 Competencies:

• Motivates project team members to meet timelines and project goals
• Focuses on continuous improvement, including the ability to make proactive assessments on how to make processes more efficient and people more effective
• Resolves project related problems and prioritizes workload to meet deadlines with minimal support
• Exhibits a high degree of self-motivation, and can work and plan independently as well as in a team environment
• Demonstrates an acceptable degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills

Strategic Project Lead / Delivery Manager 

Data Annotation & AI Delivery

8+ Years of Experience

Position Overview

We are looking for a seasoned Delivery Manager (8+ years of experience) to lead large-scale data annotation and curation projects in support of cutting-edge LLM and multimodal AI research. You will oversee end-to-end delivery for projects with 100+ team members, ensure world-class data quality, and drive process and tooling innovation in collaboration with AI researchers and cross-functional teams.

This role is ideal for someone who combines deep technical expertise, proven leadership in managing large teams, and a passion for advancing AI/ML innovation. Given that our key customers operate in the data analytics, data engineering, and Business Intelligence (BI) space, the ideal candidate will bring hands-on leadership experience with platforms such as Databricks and Snowflake, enabling them to deeply understand customer domains, speak their language, and deliver annotation outcomes that are contextually relevant and technically sound.

Primary Responsibilities

1. Team Leadership & Development

• Lead, mentor, and grow large-scale teams of annotators and trainers.
• Drive performance management, career development, and targeted training.
• Foster a culture of excellence, ownership, and continuous learning.
• Design and implement motivation strategies (including gamification) to boost engagement and reward top performers.

1. Project Management & Coordination

• Define and manage project scope, objectives, timelines, and quality metrics.
• Align with cross-functional stakeholders on goals and deliverables.
• Proactively identify and resolve delivery risks, blockers, and dependencies.
• Provide clear and consistent reporting on progress, challenges, and solutions.

1. Data Quality & Integrity

• Own quality control and data integrity across the annotation lifecycle.
• Analyze datasets to identify trends, anomalies, and insights for improvement.
• Implement best practices for annotation, evaluation, and data curation.
• Share learnings and continuously improve quality processes.

1. Technical Collaboration & Innovation

• Partner with engineering and research teams to optimize internal tooling.
• Stay ahead of emerging trends in AI, ML, and multimodal processing.
• Champion innovations that reduce task completion times and improve efficiency.
• Maintain clear and scalable documentation for processes and training.

1. Customer & Domain Engagement

• Serve as a domain-knowledgeable point of contact for customers operating in data engineering, analytics, and BI environments.
• Leverage hands-on experience with platforms like Databricks and Snowflake to understand customer data workflows, terminology, and quality expectations.
• Translate customer-specific data engineering and BI contexts into clear, actionable annotation guidelines and quality benchmarks for delivery teams.
• Collaborate with customers to define annotation taxonomies and evaluation criteria that align with their data pipeline and analytics use cases.

Required Skills & Qualifications

• 10+ years of experience in engineering, program management, or delivery of large-scale projects.
• Proven ability to lead and scale large teams (100+ members) with measurable impact.
• Strong technical grounding in AI/ML, data annotation, and multimodal systems.
• Hands-on leadership experience in data analytics, data engineering, or BI domains, with working knowledge of platforms such as Databricks and/or Snowflake (architecture, pipelines, data modeling, and production workflows).
• Familiarity with the modern data stack including ETL/ELT pipelines, data warehouses, data lakes, and BI tools (Power BI, Tableau, Looker, or similar).
• Ability to translate complex data engineering and analytics concepts into annotation frameworks, quality standards, and training materials.
• Proficiency in Python (preferred) or Swift for data analysis and automation.
• Strong mathematical and analytical skills for data-driven problem solving.
• Experience in data curation, annotation pipelines, and quality control.
• Excellent communication and stakeholder management skills.
• Track record of driving high-quality outputs under tight deadlines.

Preferred Skills & Qualifications

• Advanced degree in Computer Science, Data Science, AI, or related fields.
• Experience applying gamification to workforce engagement.
• Familiarity with modern project management tools & methodologies.
• Exposure to state-of-the-art multimodal AI technologies.
• Prior experience managing annotation or data labeling projects for customers in the data engineering, analytics, or BI space.
• Familiarity with SQL at an advanced level and data orchestration tools such as Apache Airflow, dbt, or Prefect.
• Certifications in Databricks (e.g., Data Engineer Associate) or Snowflake (e.g., SnowPro Core) are a plus.

Why we're hiring:

The Head of Threat Intelligence & Knowledge Sharing is a newly created role, responsible for establishing, leading, and maturing a comprehensive cyber threat intelligence (CTI) capability that supports detection engineering, incident response, threat hunting, vulnerability management, and executive decision-making. Additionally, this role owns the Operational Security knowledge management function, ensuring all processes, insights, and lessons learned are captured, validated, structured, and shared in alignment with ITIL knowledge management standards.

What you'll be doing:

Threat Intelligence Strategy & Leadership

• Lead the Cyber Threat Intelligence (CTI) function across operational, tactical, and strategic domains.
• Define the intelligence lifecycle, collection strategy, and analytical standards.
• Own the production of intelligence reports, threat landscape assessments, and adversary TTP analysis.
• Maintain a centralised repository of indicators of compromise (IOCs), threat artefacts, and contextual insights.
• Ensure intelligence outputs directly support SOC, Incident Response, Detection Engineering, and Threat Hunting.

Integration & Operational Enablement

• Embed threat intelligence into detection engineering, SIEM/EDR rule development, and automation workflows.
• Support incident investigations with tailored intelligence and enrichment.
• Enable proactive threat hunting by providing context on adversary behaviour and emerging trends.
• Collaborate with vulnerability management teams to prioritise exposures based on threat context.

Intelligence Sharing & External Collaboration

• Develop and manage intelligence-sharing partnerships with vendors, ISACs, MSSPs, and OpCos.
• Ensure consistent, secure dissemination of intelligence to internal stakeholders.
• Represent Operational Security in external intelligence forums, working groups, and industry collaborations.

Knowledge Sharing (ITIL-Aligned)

• Own the Operational Security Knowledge Management Framework in line with ITIL standards.
• Define and maintain the lifecycle for knowledge artefacts: creation, validation, approval, publishing, review.
• Ensure all SOPs, playbooks, lessons learned, incident reports, and intelligence summaries are structured, version-controlled, and searchable.
• Promote visibility, collaboration, and continual improvement across Operational Security.
• Ensure knowledge assets support consistent service delivery and reduce reliance on tacit knowledge.

Team Leadership & Capability Development

• Lead and mentor Threat Intelligence Analysts and Knowledge Managers.
• Define capability roadmaps, learning plans, and certification pathways.
• Ensure consistent analytical quality across intelligence outputs.
• Foster a culture of continuous learning, curiosity, and intelligence-led operational improvement.

Governance, Quality Assurance & Reporting

• Ensure CTI and knowledge-sharing activities comply with governance, privacy, and audit standards.
• Oversee risk rating methodologies and structured threat assessments.
• Deliver executive-level intelligence reporting for leadership and governance bodies.
• Maintain audit-ready knowledge and intelligence artefacts with strong version control.

What you'll need:

Threat Intelligence Expertise

• Extensive experience leading cyber threat intelligence programs.
• Strong understanding of adversary TTPs, malware behaviour, and global threat landscape trends.
• Hands-on experience with CTI tooling, OSINT sources, enrichment platforms, and data correlation.
• Ability to produce operational, tactical, and strategic intelligence tailored to multiple audiences.

Knowledge Management & ITIL

• Strong understanding of ITIL 4 knowledge management practices and the Service Value System (SVS).
• Experience designing and maintaining enterprise knowledge frameworks.
• Ability to govern structured repositories, taxonomies, and lifecycle-managed content.

Leadership & Collaboration

• Experience leading multidisciplinary intelligence or security teams.
• Ability to influence stakeholders and communicate complex intelligence clearly.
• Strong interpersonal skills for cross-functional engagement and external partnerships.

Certifications (Preferred)

• SANS GCTI, GREM, GCIA, GOSI.
• ITIL 4 Foundation or higher.
• Relevant intelligence tradecraft certifications (e.g., CREST).
• Security qualifications such as CISSP, GIAC, or equivalent (advantageous).

Key Attributes

• Analytical thinker with strong investigative instincts.
• Excellent written communication and reporting skills.
• Structured, organised, and documentation-driven.
• Collaborative leader who promotes visibility and shared understanding.
• Strong ethical judgement and discretion in handling sensitive intelligence

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

Why we're hiring:

The Automation Engineer is responsible for designing, developing, and maintaining security automation solutions that enhance detection, response, workflow efficiency, and operational consistency across Operational Security. Working under the Automation Lead, this role builds high-quality SOAR playbooks, integrations, scripts, AI-assisted workflows, and orchestration pipelines to reduce manual workloads and support the Autonomic Security Operations (ASO) model.

What you'll be doing:

Core Responsibilities

Automation Engineering & Development

• Develop SOAR playbooks, workflows, and automations for alert triage, enrichment, containment, and remediation.
• Build scalable, reusable automation components, scripts, and integrations.
• Implement high-quality scripting using Python, PowerShell, and REST APIs.
• Ensure appropriate version control, QA, testing, and documentation of automation artefacts.
• Maintain reliability of automations by monitoring performance, exceptions, and system behaviour.

Platform Integration & Tooling Engineering

• Integrate SOAR with SIEM, EDR, TIP, cloud-native security tools, and case management systems.
• Engineer automation pipelines to support Microsoft and Google security ecosystems.
• Develop API integrations, webhooks, and event-driven automation triggers.
• Support data transformation, enrichment, and telemetry orchestration requirements.

AI / ML Automation Enablement

• Contribute to embedding AI/ML-driven enrichment and correlation logic into automated workflows.
• Support operationalisation of ML models for anomaly detection and decision support.
• Collaborate with data and detection teams to refine and enhance AI-enabled automation.

Workflow Engineering & Process Automation

• Translate SOPs, response runbooks, and detection workflows into automated processes.
• Identify automation opportunities to eliminate manual tasks across SecOps functions.
• Ensure automated processes remain consistent, auditable, and compliant with Operational Security standards.

Operational Collaboration & Support

• Work with Detection Engineering, Incident Response, Threat Hunting, and Threat Intelligence teams to automate use cases.
• Participate in post-incident reviews and embed improvements into automation workflows.
• Assist with tool evaluations, optimisation initiatives, and integration efforts led by the Automation Lead.

Continuous Improvement

• Contribute to a backlog of automation enhancements and new capabilities.
• Optimise accuracy, resilience, and efficiency across automation workflows.
• Ensure alignment with GCAT SOC10x principles, including 10X Technology, Process, Speed, and Visibility.

What you'll need:

Technical Expertise

• Experience with SOAR platforms such as Cortex XSOAR, Splunk SOAR, or Chronicle SOAR.
• Proficiency in Python and/or PowerShell for automation development.
• Strong understanding of REST APIs, JSON, and event-driven automation.
• Experience integrating SIEM, EDR, TIP, and cloud-native security tools.

Process & Operational Knowledge

• Understanding of workflows across SOC, Incident Response, Threat Hunting, and Detection Engineering.
• Ability to convert operational requirements and SOPs into engineered automation.
• Familiarity with playbooks, runbooks, and security process governance.

Collaboration & Delivery

• Strong communication and documentation skills.
• Ability to work in an engineering-led, automation-first culture.
• Experience working with cross-functional technical teams in security operations.

Certifications (Preferred)

• SOAR platform certifications.
• GIAC (GMON, GCTI, GCIH, GCDA).
• Python or scripting certifications.
• Azure or GCP cloud certifications.

Key Attributes

• Engineering-first mindset with strong attention to detail.
• Problem-solving orientation with a focus on automation and efficiency.
• Structured, methodical, and reliable approach to delivery.
• Commitment to operational excellence and continuous improvement.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

The Process Engineer is responsible for designing, engineering, maintaining, and continuously improving Operational Security processes across WPP. The role focuses on defining how Operational Security operates in practice, ensuring processes are clear, auditable, automation-enabled, and scalable. This is an individual contributor role with no people management responsibilities; management accountability sits with the Process Engineering Lead.

What you'll be doing:

Operational Security Process Engineering (Assess)

• - Engineer and maintain end-to-end operational security processes across SOC operations, incident response, detection engineering, threat hunting, threat intelligence, automation, and vulnerability management.
• - Define workflows, decision points, inputs/outputs, and escalation paths for operational activities.
• - Maintain the authoritative process library describing how Operational Security services operate.

Process Standardisation, Consistency & Governance (Safeguard)

• - Ensure processes are standardised, consistent, and aligned across teams and regions.
• - Align processes to internal policy, risk, legal, and assurance requirements.
• - Act as a quality gate for new or changed processes to ensure clarity and audit readiness.

Automation-Enabled Process Design (Operate)

• - Partner with Security Automation Engineering to ensure processes are automation-friendly and evidence-driven.
• - Identify manual or high-effort steps and work with engineering teams to automate or eliminate them.
• - Ensure documented processes accurately reflect real system behaviour.

Audit, Assurance & Evidence Support

• - Maintain process documentation suitable for internal and external audit.
• - Support audits and reviews by explaining processes, control points, and evidence sources.
• - Ensure traceability between process definitions, tooling, and execution.

Continuous Improvement & Operating Model Maturity

• - Review and improve processes based on operational feedback, incidents, and maturity assessments.
• - Support KPI, maturity, and continual service improvement initiatives.
• - Partner with security teams to evolve processes as capabilities mature.

What you'll need:

Essential:

• - Experience designing or engineering operational processes in a security or technology environment.
• - Strong understanding of security operations domains and how they interconnect.
• - Ability to translate operational activity into clear, auditable processes.
• - Strong documentation and stakeholder communication skills.

Desirable:

• - Experience supporting audit or assurance activity.
• - Familiarity with automation-first or engineering-led operating models.
• - Exposure to ITIL or process maturity frameworks in practical application

ADDITIONAL INFORMATION

• - Individual contributor role reporting to the Process Engineering Lead.
• - Works closely with Automation Engineering, Detection Engineering, IR, CTI, and VM teams.
• - Central to WPP’s Autonomic Security Operations and automation strategy

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

WPP IT provides IT services for WPP, the world’s largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world’s most creative brands.

The Cyber Security Improvement Specialist has end to end accountability for the management of one or more Cyber Security improvement initiatives in line with cyber security strategy. Through completion of these the role holder will further improve the organisations detective, protective and responsive cyber security capabilities. By effectively managing cyber security improvement initiatives the role holder will strengthen the Organisations security posture, increase its security maturity, and enhance its security capabilities.

The Cyber Security Improvement Specialist will manage engagement with internal and external stakeholders, suppliers and the wider Cyber Security Team.

What you'll be doing:

Establishing Initiatives

• Scope: Defining and agreeing scope of initiatives using established tools and techniques
• Stakeholders: Identifying and engaging all stakeholders and developing and implementing an appropriate communication plan
• Investment: Leading in the securing of investment through provision of estimates to support Business Case including resources, time, costs, risks, issues, dependencies and assumptions
• Resources: Defining the resources required and sourcing; directly line managing resources as required
• Mobilisation: Production and distribution of all key mobilisation artefacts such as RACI matrices, Scoping Documents, collaboration tools, running workshops, implementing governance
• Working collaboratively with all ley stakeholders accountable for all the relevant business case documents

Plan/Monitor/Control

• Leadership of initiative teams to deliver against the agreed metrics for time, cost and quality
• Manage the initiatives in line agreed methodology
• Act as Systems Integrator, bringing together all internal and external supplier deliverables to ensure delivery of a complete end-to-end solution that is assured against the current agreed specification
• Create an agreed schedule baseline and maintain under strict change control
• Establish and maintain unambiguous controls (Constraints; Actions; Risks; Dependencies; Deliverables; Decisions; Issues; Change; Assumptions)
• Establish and operate Financial control
• Ongoing proactive management of stakeholders and communication
• Agree span of control (management by exception/ tolerances)
• Establish initiative meeting cadence
• Establish initiative reporting processes
• Agree formal initiatives gateways and corporate governance obligations
• Comply with data and cyber security obligations
• Ensure Business Change activities are in place appropriate to the initiatives

Closing

• Establish and execute an agreed transition plan with BAU teams
• Controlled closure (finances; user acceptance; service acceptance; gateway; review artefacts)

Compliance

• Act in accordance will all current and relevant WPP policies

Team Management

• Ability to build high performing initiative teams

Deputise for the Cyber Security Improvement Lead as required

Help ensure that WPP IT meets all local legislative and regulatory requirements

What you'll need:

• APMP, Prince 2, Prince 2 Agile or similar certification or appropriate level of experience
• Comprehensive knowledge about vulnerability and security policies such as ISO standards

• Experience of selection, negotiation and procurement of cyber security systems and tools;
• Proven experience of deployment and configuration of cyber security systems and tooling within large and complex organisations
• Experience of managing large scale and complex cyber security initiatives including SIEM and SOC
• Demonstrable experience of successful management of internal and external stakeholders
• Significant experience of facilitating cyber security recruitment campaigns
• Experience of defining, collating, and reporting on key cyber security metrics
• Experience of working closely with multinational teams Able to relate to their roles and ensure that the Security Operations team is seamlessly integrated in process and technology terms

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Ensono’s Cloud Consultancy team is expanding to meet increasing client demand for complex, high-value cloud transformation projects, ranging from traditional lift-and-shift migrations to advanced platform modernization (VM to PaaS or serverless). We are seeking Consultants to join our AWS team, delivering thought leadership and high-quality migration solutions for enterprise clients leveraging AWS public cloud.

We are looking for an AWS Migration Engineer / Consultant to support the migration of workloads to AWS cloud environments. You will work closely with senior architects, clients, and delivery teams to execute migration projects, deploy AWS services, implement automation, and ensure smooth transitions from on‑premises to cloud.

This role is suitable for someone with extensive hands-on AWS migration experience.

Key Responsibilities

Migration & Deployment

• Support migration projects involving servers, applications, and databases from on‑premises or private cloud to AWS.
• Participate in assessment, discovery, planning, cutover, and post‑migration optimization.
• Execute re-hosting and re-platforming activities using AWS migration tools (Application Migration Service, DMS, Migration Hub, App2Container).
• Deploy, configure, and validate AWS services and infrastructure components.

Cloud Engineering & Automation

• Implement Infrastructure as Code (IaC) using Terraform or AWS CloudFormation.
• Contribute to CI/CD pipelines for IaC and application deployments.
• Support creation and maintenance of reusable Terraform modules and automation scripts.
• Assist in enforcing quality and security checks (tflint, Checkov, tfsec).

Operational Support & Troubleshooting

• Assist in integration, testing, and troubleshooting of AWS workloads.
• Monitor environments using CloudWatch, X-Ray, Config, and related tools.
• Support optimization efforts for cost, performance, and security.

Documentation & Collaboration

• Prepare technical documentation, runbooks, and migration playbooks.
• Participate in client workshops and provide technical inputs when required.
• Collaborate with global delivery teams and follow established cloud best practices.
• Engage in internal learning, certifications, and capability-building initiatives.

Technical Requirements

Cloud & AWS Knowledge

• Working experience with core AWS services (EC2, S3, VPC, IAM, RDS, Lambda, ECS/EKS basics).
• Understanding of AWS multi-account management, Organizations, and Control Tower (preferred).

Migration Tools & Methods

• Familiarity with at least one AWS migration tool:
• Application Migration Service
• Database Migration Service (DMS)
• Migration Hub
• App2Container
• Understanding of migration approaches (re-host, re-platform, refactor basics).

Infrastructure as Code & Automation

• Hands-on experience with Terraform or CloudFormation.
• Basic knowledge of CI/CD concepts and tools (GitHub Actions, CodePipeline, Jenkins).
• Scripting proficiency in Python, Bash, or PowerShell.

Containers & Modernization (Nice to Have)

• Exposure to Docker, Kubernetes (EKS), or AWS serverless services like Lambda.
• Monitoring, Security & Governance
• Understanding of AWS monitoring and security tools (CloudWatch, Config, GuardDuty).
• Awareness of IAM best practices and least privilege principles.

Non-Technical Requirements

• Strong problem-solving and analytical skills.
• Good communication skills with the ability to interact with clients and team members.
• Self-driven, eager to learn, and capable of working collaboratively in global teams.
• Organized and able to handle multiple tasks in fast-paced environments.
• High integrity, professionalism, and attention to detail.

Industry Qualifications:

• 5+ years in technology consulting leadership roles.
• 4+ years in AWS technology planning and implementation, with a track record of leading large-scale AWS projects.
• Bachelor’s Degree (BE) in a related field required; Master’s Degree preferred.

Certifications:

• AWS Solutions Architect –Professional
• AWS DevOps Engineer – Associate / Professional
• HashiCorp Terraform Associate

"We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request."

ABOUT US

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com.

Job Summary:
Ensono’s Cloud Consultancy team is expanding to meet increasing client demand for complex, high-value cloud transformation projects, ranging from traditional lift-and-shift migrations to advanced platform modernization (VM to PaaS or serverless). We are seeking Consultants to join our AWS team, delivering thought leadership and high-quality migration solutions for enterprise clients leveraging AWS public cloud.

We are looking for an AWS Migration Engineer / Consultant to support the migration of workloads to AWS cloud environments. You will work closely with senior architects, clients, and delivery teams to execute migration projects, deploy AWS services, implement automation, and ensure smooth transitions from on‑premises to cloud.

This role is suitable for someone with extensive hands-on AWS migration experience.

Key Responsibilities

Migration & Deployment

• Support migration projects involving servers, applications, and databases from on‑premises or private cloud to AWS.
• Participate in assessment, discovery, planning, cutover, and post‑migration optimization.
• Execute re-hosting and re-platforming activities using AWS migration tools (Application Migration Service, DMS, Migration Hub, App2Container).
• Deploy, configure, and validate AWS services and infrastructure components.

Cloud Engineering & Automation

• Implement Infrastructure as Code (IaC) using Terraform or AWS CloudFormation.
• Contribute to CI/CD pipelines for IaC and application deployments.
• Support creation and maintenance of reusable Terraform modules and automation scripts.
• Assist in enforcing quality and security checks (tflint, Checkov, tfsec).

Operational Support & Troubleshooting

• Assist in integration, testing, and troubleshooting of AWS workloads.
• Monitor environments using CloudWatch, X-Ray, Config, and related tools.
• Support optimization efforts for cost, performance, and security.

Documentation & Collaboration

• Prepare technical documentation, runbooks, and migration playbooks.
• Participate in client workshops and provide technical inputs when required.
• Collaborate with global delivery teams and follow established cloud best practices.
• Engage in internal learning, certifications, and capability-building initiatives.

Technical Requirements

Cloud & AWS Knowledge

• Working experience with core AWS services (EC2, S3, VPC, IAM, RDS, Lambda, ECS/EKS basics).
• Understanding of AWS multi-account management, Organizations, and Control Tower (preferred).

Migration Tools & Methods

• Familiarity with at least one AWS migration tool:
• Application Migration Service
• Database Migration Service (DMS)
• Migration Hub
• App2Container
• Understanding of migration approaches (re-host, re-platform, refactor basics).

Infrastructure as Code & Automation

• Hands-on experience with Terraform or CloudFormation.
• Basic knowledge of CI/CD concepts and tools (GitHub Actions, CodePipeline, Jenkins).
• Scripting proficiency in Python, Bash, or PowerShell.

Containers & Modernization (Nice to Have)

• Exposure to Docker, Kubernetes (EKS), or AWS serverless services like Lambda.
• Monitoring, Security & Governance
• Understanding of AWS monitoring and security tools (CloudWatch, Config, GuardDuty).
• Awareness of IAM best practices and least privilege principles.

Non-Technical Requirements

• Strong problem-solving and analytical skills.
• Good communication skills with the ability to interact with clients and team members.
• Self-driven, eager to learn, and capable of working collaboratively in global teams.
• Organized and able to handle multiple tasks in fast-paced environments.
• High integrity, professionalism, and attention to detail.

Industry Qualifications:

• 5+ years in technology consulting leadership roles.
• 4+ years in AWS technology planning and implementation, with a track record of leading large-scale AWS projects.
• Bachelor’s Degree (BE) in a related field required; Master’s Degree preferred.

Certifications:

• AWS Solutions Architect –Professional
• AWS DevOps Engineer – Associate / Professional
• HashiCorp Terraform Associate

Shift Timing

1:30 PM to 10:30 PM and 5:30 PM to 2:00 AM(Flexible to work in both the shift)

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request

ABOUT US

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com.

Job Summary:
Ensono’s Cloud Consultancy team is expanding to meet increasing client demand for complex, high-value cloud transformation projects, ranging from traditional lift-and-shift migrations to advanced platform modernization (VM to PaaS or serverless). We are seeking Consultants to join our AWS team, delivering thought leadership and high-quality migration solutions for enterprise clients leveraging AWS public cloud.

We are looking for an AWS Migration Engineer / Consultant to support the migration of workloads to AWS cloud environments. You will work closely with senior architects, clients, and delivery teams to execute migration projects, deploy AWS services, implement automation, and ensure smooth transitions from on‑premises to cloud.

This role is suitable for someone with extensive hands-on AWS migration experience.

Key Responsibilities

Migration & Deployment

• Support migration projects involving servers, applications, and databases from on‑premises or private cloud to AWS.
• Participate in assessment, discovery, planning, cutover, and post‑migration optimization.
• Execute re-hosting and re-platforming activities using AWS migration tools (Application Migration Service, DMS, Migration Hub, App2Container).
• Deploy, configure, and validate AWS services and infrastructure components.

Cloud Engineering & Automation

• Implement Infrastructure as Code (IaC) using Terraform or AWS CloudFormation.
• Contribute to CI/CD pipelines for IaC and application deployments.
• Support creation and maintenance of reusable Terraform modules and automation scripts.
• Assist in enforcing quality and security checks (tflint, Checkov, tfsec).

Operational Support & Troubleshooting

• Assist in integration, testing, and troubleshooting of AWS workloads.
• Monitor environments using CloudWatch, X-Ray, Config, and related tools.
• Support optimization efforts for cost, performance, and security.

Documentation & Collaboration

• Prepare technical documentation, runbooks, and migration playbooks.
• Participate in client workshops and provide technical inputs when required.
• Collaborate with global delivery teams and follow established cloud best practices.
• Engage in internal learning, certifications, and capability-building initiatives.

Technical Requirements

Cloud & AWS Knowledge

• Working experience with core AWS services (EC2, S3, VPC, IAM, RDS, Lambda, ECS/EKS basics).
• Understanding of AWS multi-account management, Organizations, and Control Tower (preferred).

Migration Tools & Methods

• Familiarity with at least one AWS migration tool:
• Application Migration Service
• Database Migration Service (DMS)
• Migration Hub
• App2Container
• Understanding of migration approaches (re-host, re-platform, refactor basics).

Infrastructure as Code & Automation

• Hands-on experience with Terraform or CloudFormation.
• Basic knowledge of CI/CD concepts and tools (GitHub Actions, CodePipeline, Jenkins).
• Scripting proficiency in Python, Bash, or PowerShell.

Containers & Modernization (Nice to Have)

• Exposure to Docker, Kubernetes (EKS), or AWS serverless services like Lambda.
• Monitoring, Security & Governance
• Understanding of AWS monitoring and security tools (CloudWatch, Config, GuardDuty).
• Awareness of IAM best practices and least privilege principles.

Non-Technical Requirements

• Strong problem-solving and analytical skills.
• Good communication skills with the ability to interact with clients and team members.
• Self-driven, eager to learn, and capable of working collaboratively in global teams.
• Organized and able to handle multiple tasks in fast-paced environments.
• High integrity, professionalism, and attention to detail.

Industry Qualifications:

• 5+ years in technology consulting leadership roles.
• 4+ years in AWS technology planning and implementation, with a track record of leading large-scale AWS projects.
• Bachelor’s Degree (BE) in a related field required; Master’s Degree preferred.

Certifications:

• AWS Solutions Architect –Professional
• AWS DevOps Engineer – Associate / Professional
• HashiCorp Terraform Associate

Shift Timing

1:30 PM to 10:30 PM and 5:30 PM to 2:00 AM(Flexible to work in both the shift)

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request

Why we're hiring:

The Cyber Risk and Compliance team ensures that WPP Creative Technology Operations adhere to internal policies, standards and control requirements to meet regulatory, client and external audit obligations.

This role is primarily focused on providing second‑line assurance over Technology Operations, including infrastructure, platforms, identity, service management and operational processes, ensuring controls are designed appropriately and operating effectively.

The role is pivotal in embedding robust Data & Technology controls across Tech Ops, supporting audit readiness (including SOX 404), and driving more consistent, standardised and repeatable operational control practices. Working closely with Financial Risk & Control and Technology Operations leadership, the role ensures Tech Ops teams are equipped to demonstrate control performance clearly and consistently.

What you'll be doing:

• Provide second‑line assurance over Technology Operations control environments, including infrastructure, cloud platforms, identity and access management, service management and operational processes
• Act as a key risk and controls partner to Technology Operations leadership, providing independent oversight, challenge and assurance
• Perform control design and operating effectiveness reviews across Tech Ops processes, including change, access, incident, problem, backup and resilience controls
• Lead and support internal, external and client audits primarily impacting Technology Operations, acting as the central point of coordination and assurance
• Monitor, challenge and support remediation of audit deficiencies relating to Tech Ops control failures, ensuring sustainable fixes rather than point solution
• Be a key liaison with the markets to assist in timely completion of audits (internal, external or client), providing support and guidance as required
• Communicate effectively with Control Owners, Operators, Business platform Directors and other senior stakeholders.
• Ensure all stakeholders are informed about progress, risks, and issues.
• Develop Standard Operating Procedures and Risk and Controls Matrix for application control environment
• Play a key role in monitoring audit deficiencies - from challenging the validity of deficiencies in audit close meetings, to supporting markets in developing remediation plans
• Review remediation documentation to ensure plan has been implemented correctly
• Identify appropriate mitigating controls for audit deficiencies, considering both controls on the IT and financial framework which adequately addresses the risk identified
• Perform detailed walkthroughs of automated controls, to review system configuration and ensure risk associated to the control has been addressed
• Provide up to date reporting of audit readiness to the Director
•  Line management of Technology Risk & Controls Analysts, including objective setting, performance management and ongoing development
• Provide day‑to‑day direction, coaching and technical oversight to analyst team members across audits, control reviews and remediation activity
• Allocate work across the analyst team to ensure efficient coverage of audit, SOX and client assurance requirements
• Review analyst deliverables to ensure quality, consistency and alignment with WPP control standards and assurance methodologies
•  Act as an escalation point for complex control, audit or stakeholder issues raised by analysts
•  Support capability development within the analyst team, including coaching on SOX, ITGCs, application controls and audit best practice
• Contribute to building a high‑performing, collaborative team culture focused on accountability, learning and continuous improvement

What you'll need:

• Strong understanding of Technology Operations control environments, including ITGCs, platform operations, IAM, infrastructure, cloud and service management controls
• Experience providing assurance over run‑the‑business technology functions, rather than solely project or change initiatives
• Ability to challenge Technology Operations teams constructively on control design, evidence quality and sustainability
• Hands‑on experience reviewing operational processes such as change management, access management, incident/problem management and availability/resilience

• Understands the importance of strong IT controls and maintaining a positive user experience
• Prior experience in internal and external IT audits
• Robust understanding in SOX controls framework. Experience working with external auditors on SOX compliance within large-scale transformation programmes.
• Ability to work independently and proactively work on solutions to self-identified problems
• Attention to detail - Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked.
• Ability to collaborate with business and technology stakeholders to explain the technology risk implications, and communicate in a language that is appropriate to the audience
• Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment.
• Strong interpersonal skills with the ability to build relationships across departments and global markets
• Highly organised with ability to manage multiple projects simultaneously and to analyse data effectively, efficiently and accurately.

• Prior exposure to data migration assurance and reconciliation processes.
• Relevant experience and or professional certifications (e.g., CISA, CIA, CRISC) are advantageous.
• Fluency in Spanish is essential for this role
• Demonstrable experience managing, coaching or mentoring analysts or junior team members in a risk, audit or compliance environment
• Ability to translate complex audit and control requirements into clear, actionable guidance for analyst teams
• Strong review and quality assurance skills, with the ability to challenge work constructively and raise standards
• Confidence in prioritising and balancing team workloads across multiple concurrent audits or initiatives
• Effective leadership and stakeholder management skills, including handling escalation, feedback and performance conversations
• Structured and methodical approach to developing team capability and embedding consistent ways of working Ability to lead by example in a fast‑paced, high‑expectation, global environment

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Role Overview

We are seeking a Staff Technical Program Manager to own the cross-team delivery machinery for a 20-person AI native engineering organization. This is not a project coordination role — it is a technical program ownership role.  You will maintain the master delivery plan across two Scrum teams and shared resources, track and resolve  
cross-team dependencies (platform teams, ARC backend, OEM integrations), manage risk before it becomes a miss, and create the delivery transparency that allows Engineering, Product, and Executive leadership to make fast, informed decisions. The best TPMs are invisible when things go well and indispensable when they don't. 

Key Responsibilities 

• Own the master delivery plan: maintain the integrated roadmap across both Scrum teams, shared resources (Architect, ML, SDET), and external platform dependencies — with milestone-level clarity at all times.  
• Track and resolve cross-team dependencies: Agentic Engine, Core Platform (Temporal, MCP Gateway, Component Framework), ARC backend (Kafka event contracts, API dependencies), Design (component specs), and external vendors (email/SMS providers).  
• Run the delivery rhythm: sprint review calendar, cross-team sync cadence, dependency review meetings, and risk escalation forums — keeping the Director and VP Engineering informed without burying them in status updates.  
• Identify, quantify, and manage delivery risks: surface blockers early, drive resolution with urgency, and maintain a live risk register with mitigation owners and timelines.  
• Own cross-team technical communication: translate engineering status into language that Product, Business, and Executive stakeholders can act on — and translate business urgency back into engineering trade-off decisions.  
• Drive the release process: define release criteria, coordinate go/no-go decisions with Engineering, QA (Staff SDET), and Product, and manage production deployments across services.  
• Manage the dependency interface to the T1 Agentic Engine team: track which Intent, Skill, Policy, and MCP tool registrations are ready, which are blocked, and what the critical path impact is.  
• Continuously improve the delivery system: identify bottlenecks in the engineering process, drive retrospectives, and implement changes that sustainably increase throughput and quality.

Skills & Qualifications 

• 12+ years of technical program management experience, with at least 3 years at Staff level managing multi team programs at SaaS or platform companies.  
• Strong technical depth: able to read architecture diagrams, understand Kafka dependency graphs, evaluate API contract blockers, and participate credibly in engineering design discussions.  
• Proven experience managing complex, multi-team delivery programs with many external dependencies — including platform dependencies outside your direct control.  
• Expert facilitation of engineering delivery rituals: sprint planning, dependency reviews, release gates, post mortems, and architecture syncs.  
• Deep understanding of AI-native product delivery: what makes AI system delivery different from traditional software (eval requirements, model versioning, non-deterministic outputs, golden dataset dependencies).  
• Excellent written communication: can produce a crisp, executive-readable status update that tells the truth clearly and drives decisions.  
• Strong stakeholder management across Engineering, Product, Design, and Executive levels — comfortable managing up, across, and down.  

 
Good to Have  

• Experience managing delivery programs that involve both Java microservices and Python AI/ML engineering teams simultaneously.  
• Familiarity with agentic AI platform concepts: intent registries, MCP tools, skill/policy authoring, and eval frameworks — enough to track technical dependency status accurately.  
• Background in automotive retail technology or dealer management systems.  
• Prior experience working in a US-India distributed engineering organization.  
 

About the Role

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

As a Senior Customer Engineer, you own the technical customer relationship end to end. You run discovery independently, design integration and agentic workflow architectures for complex enterprise problems, and deploy solutions live with customers — often before they know exactly how to articulate what they need. You write optimized, production-grade code at speed, grounded in strong data structures and algorithms fundamentals, because compressing the time from customer problem to working solution is how FDE delivers its value. You bring genuine innovation to hard problems — your solutions are technically sound, elegant, and often non-obvious. You are the primary technical contact for 2–4 major enterprise accounts, you mentor FDEs on the team, and you are building the skills that will take you into Staff-level technical leadership.

What You'll Do

• Own complex integration and AI agent implementations end-to-end — from technical discovery through go-live and post-launch enhancement — as the primary technical contact for 2–4 enterprise accounts
• Design integration architectures with explicit attention to error handling, retry logic, observability, failure recovery, and multi-system authentication
• Design and deploy agentic AI workflows that orchestrate supply chain operations — from requirements through production, including regression testing and validation before each customer deployment
• Deploy AI agent workflows live with customers present — configuring and troubleshooting in the room during customer calls, not gathering requirements to build later
• Run customer discovery sessions independently — hear a business problem and propose a technically credible, innovative solution on the spot without IM or management support
• Use Claude, OpenAI, and other LLMs across the entire workflow — capturing requirements, designing integrations, generating integration specs, writing code, testing and deployment; the expectation is LLM-assisted work at every stage, not just at the keyboard
• Represent FourKites from a technical lens during presales engagements — articulate integration architecture, agentic workflow capabilities, and platform extensibility to prospective enterprise customers alongside the Solutions and Sales teams
• Join scoping and strategic customer calls alongside the SCA team to tackle the highest-complexity technical and product questions — come in with a point of view, not just answers
• Perform code reviews on integration and AI workflow work from FDEs and enforce quality standards before deployment
• Mentor FDEs — pair on hard problems, review their work consistently, and take accountability for their growth
• Identify reusable integration patterns and AI workflow templates and formalize them for the team library
• Scope and estimate level of effort for projects accurately and hold yourself accountable to those estimates
• Collaborate with Implementation Managers, Customer Success Managers, Solutions Consultants, Product Managers, and Engineering to deliver seamless customer outcomes
  
  

What We're Looking For

• 5–8 years of software engineering experience, with meaningful depth in integration engineering, system design, or a customer-facing technical role — what matters is the complexity and ownership of what you have built
• Strong proficiency in Java (required) and one or more of: Python or Ruby - writes clean, production-grade code with test coverage, clear design rationale, and a standard other engineers can follow
• Strong foundations in data structures and algorithms — designs systems that perform at scale, reasons about complexity tradeoffs under pressure, and makes the right architectural call for high-throughput, low-latency integration scenarios
• Strong software design skills — architects integration and AI workflow systems that are modular, resilient, observable, and built to evolve; can articulate the design, defend the tradeoffs, and produce a diagram that makes it legible to others
• Writes optimized code at speed — takes a customer problem from discovery to deployed solution faster than traditional development cycles; the ability to compress the build cycle without compromising quality is what enables customers to move faster
• Innovative problem solver — brings genuine creativity to hard integration and AI workflow challenges; finds approaches that are technically sound, elegant, and often non-obvious; complexity doesn't slow you down, it sharpens your thinking
• Deep expertise in enterprise integration patterns and how to apply them across complex, multi-system — knows when to apply which approach and can justify the tradeoffs
• Hands-on experience designing and deploying agentic AI workflows end-to-end using LangGraph or equivalent — not configuring templates, architecting systems
• Uses Claude, OpenAI, or equivalent LLMs across the full workflow — requirements documentation, integration design, spec generation, code generation, testing and deployment; treats LLMs as a core engineering capability, not a productivity shortcut
• Proven ability to run technical discovery sessions with enterprise customers independently and translate ambiguous business requirements into concrete technical specs
• Comfortable deploying agentic workflows live in a customer call — handles configuration, troubleshooting, and edge cases in the moment
• Strong SQL proficiency — writes queries to investigate customer data issues and validate integration output

Preferred Qualifications

• Experience in supply chain, logistics, transportation, or B2B SaaS platforms is a strong plus
• Deep familiarity with enterprise integration patterns and a track record of applying them to complex, multi-system enterprise environments
• Familiarity with EDI standards, carrier integrations, TMS/WMS systems, and supply chain data flows
• Experience with low-code/no-code workflow automation platforms such as Pipedream, n8n, Temporal, or equivalent
• Snowflake experience and familiarity with large-scale data investigation across multi-tenant environments
• Proficient with Lucidchart, Miro, draw.io, or similar tools to document and communicate integration architectures and agentic workflow designs visually — customers and internal stakeholders should be able to read your design without needing to ask what it means

Background working in a Forward Deployment, Field Engineering, or similar customer-embedded technical role


Who we are:

FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of advanced real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration.

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office. 

Benefits

• Medical  benefits start on first day of employment
• 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days 
• Home Office set ups and Technology reimbursement
• Lifestyle & Family benefits 
• Mental Wellness support and guidance 
• Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)

FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Why we're hiring:

WPP Media is embarking on a transformative data journey through Databridge—our internal comprehensive data strategy and framework designed to unify our fragmented global data landscape. We are moving from isolated, market-specific implementations to a standardized, scalable, cloud-agnostic, and AI-ready data platform built on a modern tech stack: dbt, Databricks, Python (dlthub), and GitHub Actions. 

 As Data Operations Lead, you will establish and head our new Data Integration & Operations team in Chennai. This is a build-and-run role: you'll define how the team operates while leading day-to-day delivery of operational excellence across global data products. 

 You will be the custodian of production—owning the operational layer including CI/CD automation, deployment pipelines, monitoring, data quality enforcement, incident management, and support. This role requires deep technical knowledge of Databricks and modern data platforms, alongside the ability to lead, mentor, and scale a growing team.

What you'll be doing:

Technical Ownership & Execution 

• Lead the team responsible for data integration, orchestration, and platform operations across Azure and GCP environments 

• Build and maintain automated CI/CD pipelines using GitHub Actions and Databricks Asset Bundles for data workflows 

• Design platform-wide monitoring, logging, and alerting covering pipeline execution, data quality, SLA compliance, and cost 

• Manage production deployments and own centralized job orchestration via Databricks Jobs/Workflows (scheduling, dependencies, retries, notifications) 

• Implement comprehensive data quality testing and validation using dbt's testing framework and custom checks 

Operational Standardization 

• Create and roll out standard operating procedures, runbooks, onboarding guides, and automation patterns 

• Establish reusable deployment frameworks and project templates for consistent implementation across markets 

• Build and maintain the Central Data Solution Repository with reusable assets (dlthub pipelines, dbt models, tests, macros) 

• Define repeatable deployment patterns ensuring standards and best practices are followed globally 

Platform Support & Governance 

• Set up and manage SLAs, incident workflows, and escalation models 

• Proactively identify and resolve operational risks in cloud-based data platforms 

• Partner with DevOps to leverage Databricks Unity Catalog for governance, access control, and lineage 

• Enforce data quality standards and governance policies embedded within pipeline code 

Team Leadership 

• Lead and mentor the Data Integration & Operations team in Chennai 

• Shape the team's operating model, priorities, and capabilities 

• Act as subject matter expert and escalation point for technical operations 
• Facilitate regular retrospectives to drive continuous improvement and optimize processes 
• Collaborate with Data Engineering, DevOps, and Product teams globally 

What you'll need:

Experience 

• 7+ years in data operations, platform engineering, or data engineering with hands-on production experience 

• 3+ years in technical leadership or team lead capacity, with proven ability to build and scale teams 
• Demonstrated experience establishing DataOps practices and operational frameworks from the ground up 

Technical Expertise 

• Deep, hands-on experience with Databricks platform, specifically: 

• Databricks SQL Warehouses, Unity Catalog, Jobs/Workflows 

• Databricks Asset Bundles for Infrastructure as Code 

• Delta Lake performance optimization 

• Strong proficiency with dbt (Core): project structure, macros, tests, documentation, CI/CD integration, production troubleshooting 

• Expert-level cloud platform knowledge (Azure and/or GCP): 

• Object storage (ADLS/GCS), secret management (Key Vault/Secret Manager) 

• Infrastructure as Code (Terraform) 

• CI/CD mastery with GitHub Actions: workflow design, secrets management, automated testing and deployment 

• Proficient in Python for automation and scripting (experience with dlthub is a major plus) 

• Strong SQL skills for data validation, quality testing, and troubleshooting 

Operational & Leadership Skills 

• Proven ability to design operational frameworks: monitoring, alerting, incident management, SLA tracking 

• Experience managing production data platforms with high uptime requirements 

• Excellent communication skills with ability to articulate technical concepts to diverse audiences 
• Strong documentation skills and commitment to knowledge sharing 

• Preferred Skills 

  • Experience working in multi-cloud environments (Azure + GCP) 
  • Familiarity with Power BI or similar BI platforms 
  • Understanding of FinOps practices for cloud cost optimization

Who Should Apply 

 This role is ideal for candidates with: 

• Real, hands-on project experience building and running production data platforms at scale 

• Proven leadership in establishing DataOps practices and growing high-performing teams 

• Deep technical expertise in the Databricks ecosystem and modern data stack 

• Entrepreneurial mindset—comfortable with ambiguity and building systems from the ground up 

 This role is not a fit if your experience is primarily theoretical, course-based, or lacks production-grade exposure to the core technologies outlined above. 

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

Appian’s Information Security department is currently seeking a Senior IT Engineer eager to be hands-on and involved in many different areas of  responsibility. . As a Senior IT Engineer, you’ll also collaborate with infrastructure technology peers and handle business solutions for the company’s network infrastructure. The ideal candidate should have a track record of using a diverse set of technologies to achieve business goals.

Required Experience:

• 6 - 9 years In-depth understanding of networking protocols, technologies, and concepts (TCP/IP, VLANs, routing, switching, subnetting, etc.)

• Experience designing, implementing and maintaining wireless infrastructure. Troubleshooting wireless related issues, optimizing coverage, capacity and wireless performance. 

• Strong knowledge and hands-on experience with RADIUS, IDPs (e.g., SAML, OAuth, OpenID Connect), LDAP, and other AAA-related protocols and systems.

• Understanding of security principles, including multifactor authentication (MFA), encryption, and vulnerability management.

• You have experience with scripting and automation tools that manage network and infrastructure configuration changes (preferably using source control)l. Automating your way out of a repetitive task is second nature. Familiarity with languages such as Python and IaC or infrastructure automation systems such as Ansible and Terraform are a significant plus.

• Experience with network monitoring and troubleshooting tools.

• You have an ability to approach problems from unconventional angles, offering unique perspectives

• You have a forward-thinking mindset, forecasting potential problems and following developing technological trends

• A BS in Computer Science or related field/degree or equivalent experience

Responsibilities:

• Plan and lead LAN, WAN, network security, and systems projects across diverse technology platforms including multi-vendor wired (enterprise switches, routers and firewalls) and wireless networks, VPNs, VOIP, etc across a hybrid global infrastructure footprint.

• Internal certificate and certificate authority management. Configuring and managing radius server in a High Availability (HA) environment

• Designing and implementing global wireless Infrastructure. Managing and maintaining tools to enhance wireless performance

• Managing, implementing, and integrating RADIUS, IDPs, LDAP, and other AAA-related protocols and systems.

• Leverage both cloud (AWS, Azure, GCP) and physical network/compute infrastructure to find creative solutions to complex problems

• Automate cloud infrastructure deployment and management using Infrastructure as Code (e.g. Terraform, CloudFormation) and scalable automation tools such as Ansible

• Respond to and resolve emergent problems across our diverse enterprise systems, from the physical layer to the application layer

• Utilize best practices based on various frameworks (e.g. ITIL, ISO, SOC, PCI) and support internal and external audit activities

• You’ll use the know-how and discerning standards you’ve acquired over years of experience to recommend emerging technologies to keep our network modern, innovative, and secure

• Collaborate with teams of fellow tech gurus and play an integral part of network and systems design, architecture and administration

Key Responsibilities

System Configuration & Maintenance:

• Serve as the primary functional expert for one or more Workday modules (e.g., Core HCM, Benefits, Compensation, Absence, Payroll, Security, Reporting).
• Configure, test, and deploy Workday business processes, security, and tenant setup based on documented requirements.
• Manage and prioritize incoming system change requests, troubleshooting, and resolving Workday issues (Tier 2/3 support).

Optimization & Process Improvement:

• Partner with HR stakeholders to analyze current HR processes and identify opportunities for optimization and automation within Workday.
• Lead the planning, testing, and deployment of Workday feature releases (e.g., bi-annual updates) and new functionality.
• Translate functional business needs into clear, technical system requirements.

Reporting & Data Integrity:

• Develop, maintain, and run standard and custom reports and dashboards using Workday Report Writer and other reporting tools to support HR, Finance, and leadership teams.
• Ensure data integrity and accuracy within Workday through regular audits, data uploads (EIBs), and quality control checks.
• Manage Workday security roles and permissions to ensure appropriate data access and compliance.

Project and Support Activities:

• Participate in all phases of the system life cycle, including requirements gathering, design, testing (unit, UAT), documentation, and deployment for system enhancements and new module implementations.
• Provide training and documentation to end-users and the HR team on system functionalities and process changes.
• Collaborate with the IT team on integration support and troubleshooting (e.g., EIBs, payroll integration).

Qualifications
Required

• Education: Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.
• Experience: 5+ years of hands-on functional experience with Workday HCM configuration and administration.

Skills:

• In-depth knowledge of Workday business processes, security, and at least one core module (e.g., Core HCM, Benefits, Compensation).
• Strong proficiency in Workday Report Writer, calculated fields, and reporting concepts.
• Excellent analytical, problem-solving, and troubleshooting skills with a keen attention to detail.
• Ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
• Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.

Preferred (Nice to Have)

• Workday Pro certification in one or more HCM modules.
• Experience with Workday Integrations (EIBs, Studio).
• Familiarity with HR processes and compliance requirements (e.g., SOX, GDPR).
• Experience supporting other HR or business systems that integrate with Workday.

Why we're hiring:

The Cyber Risk and Compliance team ensures that WPP Media are adhering to internal policies and procedures so that WPP Media meets regulatory, client and external audit requirements. The role is pivotal to embed robust Data & Technology controls, driving compliance with our policies, and ensuring audit readiness for obligations such as SOX 404 IO. As a key member of the Media compliance team, you will deliver control assurance and actively coach project teams, while also playing a strategic role in shaping the group’s compliance and controls posture to be more consistent, standardised, and repeatable.

You will work closely with colleagues in Financial Risk and Control to ensure IT controls are fully aligned and integrated with financial controls. This role ensures project and delivery teams are equipped to demonstrate control performance clearly and consistently. The focus is on guiding teams to meet their obligations and targeting assurance activity where it adds the greatest value.

What you'll be doing: 

• Be a key liaison with the markets to assist in timely completion of audits (internal, external or client), providing support and guidance as required
• Communicate effectively with Control Owners, Operators, Business platform Directors and other senior stakeholders.
• Ensure all stakeholders are informed about progress, risks, and issues.
• Develop Standard Operating Procedures and Risk and Controls Matrix for application control environment
• Play a key role in monitoring audit deficiencies - from challenging the validity of deficiencies in audit close meetings, to supporting markets in developing remediation plans
• Review remediation documentation to ensure plan has been implemented correctly
• Identify appropriate mitigating controls for audit deficiencies, considering both controls on the IT and financial framework which adequately addresses the risk identified
• Perform detailed walkthroughs of automated controls, to review system configuration and ensure risk associated to the control has been addressed
• Provide up to date reporting of audit readiness to the Director of CRC Media

What you'll need:

• Understands the importance of strong IT controls and maintaining a positive user experience
• Prior experience in internal and external IT audits
• Robust understanding in SOX controls framework. Experience working with external auditors on SOX compliance within large-scale transformation programmes.
• Ability to work independently and proactively work on solutions to self-identified problems
• Attention to detail - Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked.
• Ability to collaborate with business and technology stakeholders to explain the technology risk implications, and communicate in a language that is appropriate to the audience
• Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment.
• Strong interpersonal skills with the ability to build relationships across departments and global markets
• Highly organised with ability to manage multiple projects simultaneously and to analyse data effectively, efficiently and accurately.
• Prior exposure to data migration assurance and reconciliation processes.
• Relevant experience and or professional certifications (e.g., CISA, CIA, CRISC) are advantageous.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

What you'll be doing:

• Develop clear, structured process documentation including end‑to‑end process maps, SOPs, work instructions.
• Translate complex operational steps into concise, user-friendly documentation that can be followed consistently.
• Maintain a central repository of all process documents and ensure version control is applied.
• Work with SMEs to understand current state processes, pain points, and variations across markets, ERPs, or teams.
• Validate documented processes through walkthroughs, interviews, and observation to ensure accuracy.
• Identify gaps, inconsistencies in existing documentation and propose improvements.
• Facilitate reviews with SMEs, process owners, and operational leads to ensure documentation accurately reflects working practice.
• Coordinate formal sign‑off and maintain audit trails of approvals.
• Act as the point of contact for documentation queries across SSC and Network teams.
• Ensure documentation aligns with WPP Policies, internal controls, audit requirements, and local regulatory standards.
• Apply documentation standards, templates, and naming conventions consistently across all materials, following Global Head direction.
• Where required, support readiness for audits by ensuring documentation is complete, current, and accessible.
• Update documentation in line with process changes, system enhancements, or organisational policy updates.
• Work with change managers or project teams to ensure new or updated processes are communicated effectively.
• Support training teams by providing accurate process content for onboarding and upskilling materials.
• Monitor feedback from users and identify opportunities to simplify or improve documentation.

• Ability to break down end‑to‑end processes into logical, sequenced steps.
• Strong understanding of process modelling techniques such as BPMN, SIPOC, or swim lane diagrams.
• Skill in identifying inconsistencies in existing processes.
• Experience in analysing variations across markets, teams, or systems and documenting them clearly.
• Ability to write clear, concise, user‑friendly SOPs, work instructions, and process maps.
• Strong command of language, grammar, and structured writing.
• Experience applying documentation standards, templates, and naming conventions.
• Skill in simplifying complex information without losing accuracy or control requirements.
• Experience working with SMEs, process owners, and operational leads to gather information.
• Ability to run workshops, interviews, and process walkthroughs.
• Strong communication skills to challenge, clarify, and validate process details.
• Confidence managing sign‑off cycles and coordinating feedback.
• Ability to ensure documentation aligns with local regulatory, financial policy, or operational standards.
• Ability to update documentation in line with system changes, process redesign, or new controls.
• Experience supporting training teams with accurate process content.
• Proven experience in working in transformation or shared services environments.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

WPP Enterprise Technology delivers IT services across the WPP group — enabling the world's most creative brands to co 

We are looking for a seasoned full-stack engineer who enjoys systems design, integration complexity, and intelligent workflow automation. You will join our Global Automation & Business Platforms programme and take ownership of designing, building, and refining production-grade solutions — both as standalone products and as integrations within our core Hero portfolio. 

Day-to-day you will architect event-driven pipelines, build Python and React services, wire together enterprise APIs, and make smart engineering decisions on frameworks and data models.  

What you'll be doing:

Solution Design & Delivery 

• Design and develop full-stack solutions (Python back-end, React front-end) that integrate with portfolio products or run as standalone platforms. 
• Architect service-to-service integration patterns: synchronous APIs, event queues, webhook pipelines, and scheduled batch processes. 
• Build and maintain FastAPI services with clear contracts, versioning, and observability from day one. 

Workflow & Automation Engineering 

• Implement sophisticated multi-step automation workflows that coordinate actions across enterprise systems — document management, CRM, HR, finance, and media platforms. 
• Build integrations between internal data sources, third-party APIs, and cloud platform services (Azure, GCP). 

Quality, Governance & Documentation 

• Build evaluation and testing frameworks so that every automated workflow is measurable, auditable, and improvable. 
• Work closely with the Engineering Lead to define governance standards: access control, audit logging, safe defaults, and compliance guardrails. 
• Maintain thorough technical documentation — architecture diagrams, runbooks, API specs, and decision records. 

Collaboration 

• Operate within an Agile Kanban team, taking stories from backlog refinement through to production deployment. 
• Act as the technical bridge between business stakeholders and engineering: translating requirements into pragmatic designs and communicating trade-offs clearly.
• Support other automation delivery teams across WPP with technical guidance and code reviews. 

What you'll need:

Essential 

• 7–9 years of professional software engineering experience, with Python as the primary back-end language. 
• Strong React / TypeScript front-end skills — you can build and own the full vertical, not just the API layer. 
• Solid FastAPI or equivalent Python API framework experience; you know how to structure a production service. 
• Proven experience designing and operating event-driven or pipeline architectures (queues, schedulers, webhooks, streaming). 
• Comfortable working across cloud platforms — Azure and/or GCP — including managed services for compute, storage, and messaging. 
• Experience integrating with enterprise identity, directory, and SaaS APIs (Microsoft 365 ecosystem is a strong advantage). 
• Hands-on experience building search or retrieval-augmented systems: embedding pipelines, vector databases, semantic indexing. 
• Solid understanding of evaluation and testing practices for complex, non-deterministic systems. 
• Agile practitioner — comfortable in Kanban or Scrum, familiar with backlog management, sprint ceremonies, and incremental delivery. 
• Excellent written and verbal English; you document your work and communicate clearly with both engineers and non-technical stakeholders. 

Nice to Have 

• Familiarity with Microsoft Copilot Studio or Power Platform. 
• Exposure to enterprise-grade governance patterns: RBAC, audit trails, policy-as-code. 

Certifications 

Mandatory (required in first 30 days) 

• Microsoft Azure AI Engineer Associate (AI-102) 

Desirable / Required within 3 months 

• GitHub Copilot (GH-300) 
• Microsoft Power Platform Fundamentals (PL-900) 

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Onsite  

Why we're hiring:

This role is pivotal in supporting WPP’s large-scale ERP transformation programmes by embedding robust SDLC and transformation controls, driving compliance with our data and security requirements, and ensuring audit readiness for obligations such as SOX 404 IO. As a key member of the central assurance team, you will deliver control assurance and actively coach project teams, while also playing a strategic role in shaping the group’s compliance and controls posture to be more consistent, standardised, and repeatable.

You will support the Transformations Lead in delivering judgement led, risk based assurance across ERP migrations and SDLC controls. The role focuses on strengthening first line capability, uplifting evidence quality, and ensuring controls are executed and documented to audit standards. You will work closely with Financial Risk & Controls colleagues to ensure transformation controls are aligned and integrated with financial controls. While accountability for operating SDLC controls and producing complete, accurate evidence sits with project and delivery teams, this role ensures they are equipped to demonstrate control performance clearly and consistently, guiding them to meet their obligations and targeting assurance effort where it adds the most value.

What you'll be doing:

As a pivotal member of our team, you will drive robust control frameworks and foster a culture of accountability across our transformation initiatives. Your key accountabilities will include:

SDLC & Transformation Controls Governance:

• Govern and evaluate all phases of the SDLC, meticulously reviewing documentation, testing evidence, change artefacts, and data migration reconciliations from Initiation through Post-Go-Live.
• Develop and manage comprehensive evidence checklists and trackers, ensuring continuous completeness, accuracy, and audit readiness for all control activities.
• Mentor and empower project teams to proactively generate credible, high-quality, and self-sufficient evidence packages.
• Provide critical insights to the Transformations Lead on control readiness, evidence integrity, and any impediments impacting assurance progression.

Strategic Stakeholder Engagement & Reporting:

• Collaborate strategically with Project Managers, the Financial Risk & Controls group, Business Owners, and Technical Leads to define, clarify, and embed stringent control expectations and evidence standards.
• Generate insightful and concise reports that detail control posture, highlight emerging risks, and track remediation progress across complex transformation projects.
• Proactively escalate critical issues and provide recommendations to the Transformations Lead regarding stakeholder challenges, recurring risk themes, and situations requiring senior intervention.

Championing First-Line Ownership & Accountability:

• Champion and embed a culture of robust first-line accountability for control execution, documentation quality, and seamless evidence traceability.
• Empower and guide teams to confidently articulate their own assurance rationale and take full ownership of their control walkthrough narratives.
• Advise the Transformations Lead on first-line capability maturity, recurring documentation weaknesses, and any behavioural or ownership gaps that require attention.

Judgement-Led, Risk-Based Assurance:

• Rigorously validate first-line assurance rationale, strategically focusing assurance efforts on the highest-risk areas to optimize impact and efficiency.
• Exercise acute professional skepticism to judiciously determine the scope and necessity of testing, ensuring resources are directed effectively.
• Highlight high-risk items and critical insights to the Transformations Lead, including the quality of rationale and instances warranting deeper challenge or a pause in assurance.

Auditor Engagement & Assurance Preparedness:

• Facilitate and prepare first-line teams for internal and external audit engagements, ensuring they are equipped to present directly to auditors with clarity and confidence.
• Collaborate effectively with auditors on scope, sampling, and documentation expectations, while steadfastly maintaining second-line independence and objectivity.
• Inform the Transformations Lead on audit readiness posture, potential documentation misalignments, and any emerging risks that could impact audit outcomes.

Strategic Contribution & Continuous Improvement:

• Actively contribute to and influence the ongoing evolution of WPP’s compliance and controls strategy, proactively identifying opportunities to add significant value and enhance the group’s overall risk posture.

What you'll need:

Desirable

• Experience working with external auditors on SOX compliance within large-scale transformation programmes.
• Prior exposure to data migration assurance and reconciliation processes.
• Relevant experience and or professional certifications (e.g., CISA, CIA, CRISC) are advantageous

Essential

• Strong understanding of application control environments.
• Solid grasp of SDLC principles and their application in complex transformation projects.
• Demonstrated experience in IT audit, risk management, security, or compliance.
• Exceptional documentation and communication skills, with the ability to translate technical risks into clear
• business language.
• Proven ability to operate effectively in fast-paced, multi-stakeholder environments with competing priorities.
• Comfortable working globally and flexibly across USA, APAC and EMEA time zones.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

Detection Engineering is responsible for designing, developing, and maintaining high-fidelity detection logic across enterprise security platforms. This role focuses on proactive threat detection, automation-first practices, and continuous improvement of detection coverage and accuracy, supporting the WPP SOC transformation into an Autonomic Security Operations model.

What you'll be doing:

• Develop, test, and maintain detection rules and logic across SIEM, EDR, NDR, and cloud-native platforms.
•  Regularly review and enhance detection logic to improve accuracy, reduce noise, and align with evolving threats.
• Work with wider WPP engineering teams to ensure high-quality, normalized telemetry for effective detection.
• Automate detection rule deployment, QA, and version control using scripting and CI/CD pipelines.

Root Cause Analysis (RCA)

• Conduct RCA on missed detections, delayed responses, and high-severity incidents.
•  Identify technical and process-level causes of detection failures or inefficiencies.
• Drive corrective actions based on RCA outcomes (e.g., rule improvements, visibility gaps).
• Continuous Security Improvement (CSI)
• Maintain a CSI backlog (detection gaps, telemetry blind spots, false positives to reduce).
•  Analyze detection performance metrics to identify trends and opportunities for improvement.
• Align detection priorities with business risk and the SOC transformation roadmap.
• Cross-Team Collaboration
• Collaborate with SOC, Incident Response, and Threat Hunting teams to operationalize detection improvements.
•  Work with Threat Intelligence teams to integrate emerging TTPs into detection logic.
• Contribute to purple team exercises by validating detection logic against simulated attack paths.

Strategic Alignment to GCAT SOC10x

• 10X People: Continuous learning and knowledge sharing within the team.
• 10X Process: Embed agile workflows and automation-first principles.
• 10X Technology: Leverage AI/ML for detection tuning and anomaly detectio.
• 10X Visibility: Ensure comprehensive telemetry ingestion and observability.
• 10X Speed: Reduce detection-to-response cycle through orchestration and automation.

What you'll need:

Technical Expertise

• Strong knowledge of SIEM, SOAR, EDR, and cloud security platforms.
• Proficiency in scripting and automation (Python, PowerShell).
• Familiarity with detection-as-code principles and CI/CD pipelines.
• Understanding of MITRE ATT&CK framework and threat-informed defense.

Collaboration & Communication

•  Ability to work closely with SOC analysts, threat hunters, and engineers.
• Skilled in documenting detection logic and RCA outcomes.

Certifications (Preferred)

• GIAC GCTI, GCFA, or equivalent advanced security certifications.

Key Attributes

• Automation-first mindset with focus on scalability and resilience.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork capabilities.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

Why we're hiring:

This role provides strategic leadership, oversight, and direction for second line assurance across WPP’s technology applications, ensuring operational controls are designed and operating effectively, supported by complete and accurate evidence.

You will lead and develop a team of Senior Analysts and Analysts who deliver structured assurance over a diverse application landscape, detecting noncompliance early, driving remediation, and strengthening first line ownership of controls.

The role ensures alignment with the wider Technology Risk & Controls strategy, provides risk based insights to leadership, and supports readiness for broader third line reviews, even where applications sit outside SOX scope.

What you'll be doing:

Strategic Leadership of Assurance Activities

• Own the second line assurance strategy for Technology applications and Infrastructure, setting clear expectations for testing, evidence standards, and issue escalation.
• Build and maintain a consistent, scalable assurance methodology across a heterogeneous application estate.
• Prioritise assurance activity based on risk, impact, and known areas of weakness.

Team Leadership & Development

• Lead, coach, and develop 2nd line assurance teams to deliver control testing and evidence evaluation.
• Build capability in judgement led assurance, risk assessment, evidence review, and issue analysis.
• Promote a high-performance culture anchored in clarity, consistency, and early risk detection.

Oversight of Application Control Assurance

• Oversee assurance across key technology controls, including user access, configuration management, data integrity, change management, interface controls, and operational procedures.
• Ensure completeness, accuracy, and traceability of control evidence across application environments.
• Identify systemic issues and drive improvements in control design and execution.

Early Risk Identification & Remediation Leadership

• Ensure non-compliance, gaps, and emerging risks are detected early and escalated proportionately.
• Partner with Firstline teams to support root cause analysis and ensure timely, sustainable remediation.
• Maintain transparent oversight of risk trends, open issues, and remediation progress.

Strengthening First line Ownership

• Reinforce the expectation that first line teams own control operation, documentation, and narrative.
• Provide clarity on what good looks like for control evidence, rationale, and execution.
• Maintain a strong second line independence boundary—assessing controls, not operating them.

Assurance Reporting & Risk Insight

• Deliver succinct, insight driven reporting to Technology Leadership and senior stakeholders.
• Provide thematic insights on recurring weaknesses, capability gaps, and systemic control issues.
• Support risk governance forums, providing an accurate view of application control health.

Audit Alignment & External Assurance Readiness

• Align with Internal Audit on known risk areas, recurring themes, and documentation expectations.
• Support coordination where application controls may form part of broader audit scopes.
•  Present a consistent assurance narrative aligned with WPP’s overall risk and controls strategy.

What you'll need:

Qualification Requirements (Desirable):

• Experience in audit coordination, IT audit, technology risk, or program management.
• Understanding of SOX IT controls, audit processes, or technology governance.
• Certifications such as CISA, CRISC, ITIL, or equivalent are beneficial.

Skills / Experience Requirements:

• Ability to lead multilevel assurance teams and ensure consistent high-quality execution.
• Strong judgement and scepticism in assessing evidence, control strength, and rationale quality.
• Excellent communication skills—able to translate technology risks into clear business impact.
•  Experience managing assurance across diverse application environments.
• Ability to influence, challenge constructively, and collaborate across global technology teams.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

Why we're hiring:

The Cyber Risk and Compliance team ensures that WPP Media are adhering to internal policies and procedures so that WPP Media meets regulatory, client and external audit requirements. The role is pivotal to embed robust Data & Technology controls, driving compliance with our policies, and ensuring audit readiness for obligations such as SOX 404 IO. As a key member of the Media compliance team, you will deliver control assurance and actively coach project teams, while also playing a strategic role in shaping the group’s compliance and controls posture to be more consistent, standardised, and repeatable.

You will work closely with colleagues in Financial Risk and Control to ensure IT controls are fully aligned and integrated with financial controls. This role ensures project and delivery teams are equipped to demonstrate control performance clearly and consistently. The focus is on guiding teams to meet their obligations and targeting assurance activity where it adds the greatest value.

What you'll be doing: 

• Be a key liaison with the markets to assist in timely completion of audits (internal, external or client), providing support and guidance as required
• Communicate effectively with Control Owners, Operators, Business platform Directors and other senior stakeholders.
• Ensure all stakeholders are informed about progress, risks, and issues.
• Develop Standard Operating Procedures and Risk and Controls Matrix for application control environment
• Play a key role in monitoring audit deficiencies - from challenging the validity of deficiencies in audit close meetings, to supporting markets in developing remediation plans
• Review remediation documentation to ensure plan has been implemented correctly
• Identify appropriate mitigating controls for audit deficiencies, considering both controls on the IT and financial framework which adequately addresses the risk identified
• Perform detailed walkthroughs of automated controls, to review system configuration and ensure risk associated to the control has been addressed
• Provide up to date reporting of audit readiness to the Director of CRC Media

What you'll need:

• Understands the importance of strong IT controls and maintaining a positive user experience
• Prior experience in internal and external IT audits
• Robust understanding in SOX controls framework. Experience working with external auditors on SOX compliance within large-scale transformation programmes.
• Ability to work independently and proactively work on solutions to self-identified problems
• Attention to detail - Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked.
• Ability to collaborate with business and technology stakeholders to explain the technology risk implications, and communicate in a language that is appropriate to the audience
• Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment.
• Strong interpersonal skills with the ability to build relationships across departments and global markets
• Highly organised with ability to manage multiple projects simultaneously and to analyse data effectively, efficiently and accurately.
• Prior exposure to data migration assurance and reconciliation processes.
• Relevant experience and or professional certifications (e.g., CISA, CIA, CRISC) are advantageous.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

Why we're hiring:

The Head of Automation & Process Engineering is responsible for establishing and leading the enterprise-wide automation and process excellence function within Operational Security. This role builds and scales an engineering-first automation capability that supports an Autonomic Security Operations (ASO) model—driving 10X improvements across SOC workflows, SOAR pipelines, incident response processes, and operational efficiency. The role oversees Security Automation Engineering and Process Engineering disciplines, ensuring seamless integration of automation, AI/ML, workflow optimisation, structured procedures, and end-to-end process governance across the security function.

What you'll be doing:

Automation Strategy & Leadership

• · Define and own the automation vision and roadmap aligned to GCAT SOC10x principles.
• · Drive adoption of advanced automation capabilities across SIEM, SOAR, EDR, TIP, and cloud-native security tools.
• · Lead development and maintenance of SOAR playbooks, integrations, and automation workflows.
• · Identify automation opportunities to replace manual, high-effort processes across the security lifecycle.
• · Govern standards for automation coding, testing, documentation, and version control.

Process Engineering & Operating Model

• · Own the design, improvement, and standardisation of Operational Security processes and SOPs.
• · Build and maintain the process architecture for SOC, IR, Threat Hunting, and Detection Engineering.
• · Implement KPIs, maturity assessments, and continual service improvement cycles.
• · Ensure cross-team alignment and process integration across security disciplines.
• · Develop scalable, predictable, and measurable operating models for Operational Security.

Engineering Excellence & Technical Ownership

• · Oversee deep integration between Microsoft and Google security stacks, SOAR, SIEM, EDR, and TIP.
• · Ensure data flow and telemetry integration support automation pipelines.
• · Direct design reviews, QA, tooling optimisation, and technology evaluations.
• · Implement AI/ML-driven automation for enrichment, prioritisation, and response orchestration.

Cross-Functional Collaboration & Stakeholder Engagement

• · Act as automation and process engineering authority for Operational Security and Technology teams.
• · Collaborate with Detection Engineering, IR, Threat Hunting, and Threat Intelligence on automation requirements.
• · Partner with Ops Assurance, Legal, Privacy, vendors, and MSSPs to ensure aligned workflows.
• · Lead training programmes to uplift automation and process capability

Talent Leadership & Organisational Development

• · Build and lead a high-performing automation and process engineering team.
• · Establish engineering standards for development, testing, and deployment.
• · Drive continuous learning, knowledge sharing, and capability uplift.

Strategic Alignment to GCAT SOC10x

• · 10X People: Build an engineering-centric automation and process team with strong knowledge sharing.
• · 10X Process: Transform security processes into automated, measurable, agile workflows.
• · 10X Technology: Leverage SOAR, AI/ML, and cloud-native automation to enhance detection and response.
• · 10X Visibility: Ensure comprehensive telemetry ingestion and process observability.
• · 10X Speed: Reduce MTTD/MTTR by eliminating manual tasks and enabling orchestration.
• · 10X TCO: Reduce cost and improve efficiency through automation and optimisation.
• · 10X Influence: Shape engineering culture and operational strategy across the organisation.

What you'll need:

Technical Expertise

• · Deep experience with SOAR platforms and automation engineering.
• · Strong engineering background with SIEM, EDR, cloud-native security tooling.
• · Proficiency in Python, PowerShell, APIs, webhooks, and integration engineering.
• · Experience with AI/ML-enabled security automation and enrichment
• Process & Operating Model
• · Experience designing and governing operational workflows and SOPs.
• · Knowledge of CSI frameworks, maturity models, and process optimisation.
• · Experience with Lean, Six Sigma, or similar methodologies (desirable).

Leadership & Collaboration

• · Proven leadership of high-performing engineering teams.
• · Ability to influence stakeholders and communicate effectively.
• · Strong documentati
• documentation and organisational skills.

Certifications (Preferred)

• · GIAC (GCTI, GMON, GCIH, GCDA)
• · Python or automation certifications
• · Lean Six Sigma Green/Black Belt
• · GCP or Azure cloud certifications

Key Attributes

• · Engineering-first mindset with strong problem-solving skills.
• · Systems thinker with focus on scalability and resilience.
• · Excellent communicator able to translate technical complexity to outcomes.
• · Committed to operational excellence and continuous improvement.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? 

Senior Data Governance - AI Driven Metadata Management

Location: Bengaluru / Chennai

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Support Business Change Lead in driving change delivery between Group and B&F across change-related activities Drive stakeholder engagement, tailor communications to business working in conjunction with Mercury Change team Lead project admin activities including supporting the SMEs / change management lead to orchestrate B&F change activities.

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

Job Role

• Product Strategy & Roadmap

  • Define and own the product vision and roadmap for AI-enabled metadata management under the CDO’s enterprise data strategy.
  • Align metadata initiatives with CDO objectives: data quality, governance, lineage, regulatory compliance, and data democratization.
  • Prioritize features that enhance transparency of Critical Data Elements (CDEs) and Critical Risk Measures (CRMs) across risk and finance reporting.

   

  Functional Leadership

  • Translate business and regulatory requirements into functional specifications for metadata platforms and AI-driven solutions.
  • Define use cases for AI/ML (e.g., Business term to Physical mapping, automated lineage, duplicate detection) in metadata management.
  • Partner with Business and function team to define standards for metadata capture and enrichment.

   

  Stakeholder Engagement

  • Serve as the CDO’s point of contact for metadata management with senior stakeholders across the three lines of defense.
  • Facilitate workshops to capture regulatory-driven requirements (e.g., BCBS 239 lineage, ownership traceability).
  • Promote adoption of metadata practices across business lines, ensuring consistent governance and accountability.

   

  Governance & Compliance

  • Ensure metadata practices support BCBS 239, Basel III, GDPR, AML, data privacy, and other regulatory obligations.
  • Define KPIs and dashboards to track metadata quality, completeness, and usage.
  • Work with internal audit, compliance, and regulators to demonstrate effective metadata governance.

   

  AI Enablement

  • Identify opportunities to leverage AI to automate metadata discovery, classification, and control monitoring.
  • Collaborate with data science and technology teams to validate AI models for regulatory and audit use cases.
  • Monitor market trends and vendor solutions in AI-enabled metadata management, advising the CDO on innovations.

   

   

  Domain Expertise

  • Strong understanding of metadata management (data lineage, cataloging, business glossary, ownership).
  • Deep knowledge of regulatory frameworks: BCBS 239, Basel III etc
  • Familiarity with Critical Data Elements (CDEs) and Critical Risk Measures (CRMs) frameworks.

   

  Leadership & Communication

  • Strong stakeholder management skills, with the ability to influence across Risk, Finance, Compliance, and Technology.
  • Skilled at translating requirements into metadata use cases.
  • Confident communicator with senior executives, auditors etc.

   

  Tools & Frameworks

  • Familiarity with metadata management platforms
  • Knowledge of agile product management frameworks (Scrum) and backlog management.