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Sr Specialist, Learning Technology
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Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
Overview
As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.
You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.
In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
Top 6 Outcomes You’ll Drive (First 12 Months)
- Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
- Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
- Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
- Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
- Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
- Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.
LMS Ownership (Business Unit) – SAP Successfactors
- Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
- Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
- Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
- Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
- Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.
Ecosystem Platforms (Beyond LMS)
- AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
- Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
- Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
- Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.
Integrations, Data, and Architecture
- Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
- Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
- Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.
Content Operations & Governance
- Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
- Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
- Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.
Analytics & Business Impact
- Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
- Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
- A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.
Compliance, Security & Accessibility
- Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
- Manage content and platform accessibility (e.g., WCAG 2.1 AA).
- Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.
Projects, Vendors & Roadmap
- Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
- Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
- Build communities of practice with field leaders; host office hours and release briefings.
Location & Travel Expectations:
- This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
- Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
Required Qualifications
- 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
- Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
- Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
- Experience with LMS‑HRIS integrations and multi‑language content delivery.
- Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
- Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
- Strong communication, stakeholder management, and project coordination skills.
Preferred Experience (Ecosystem & Tools)
- AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
- Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
- Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
- Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
- Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
- In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
- Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
- Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
- Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
- Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
- Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
- Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
- AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.
Competencies
- Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
- Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
- Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
- Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
- Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.
Impact Metrics (What Great Looks Like)
- Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
- Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
- Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
- Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
- Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
- Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $110,000.00 - $135,000.00
Internal leveling code: IC8
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Ready to apply?
Apply to Scout Motors
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The International TV Software team at Roku develops and delivers software for television platforms across international markets, with a focus on Europe and Australia. The team works closely with SOC partners to bring new TV products to market, develops software to meet regional broadcast standards, and supports certification with organizations such as ETV, the BBC, and DTG. The team operates across both new platform development and common software development projects, contributing to greenfield features as well as the ongoing evolution of Roku’s international TV software ecosystem. It is a collaborative, cross-functional team that values engineers who are curious, adaptable, and motivated to understand the full breadth of the systems they work on.
About the Role
As a Software Engineer on the Regional TV Software team, you will contribute to the development and delivery of software for regional TV platforms, working on both new TV platform projects and new software development projects. You will collaborate with SOC vendors, support certification processes with UK and European broadcast organizations, and help define and build new software features. This is a great opportunity for an engineer early in their career who is curious, collaborative, and motivated to grow across multiple areas of a complex software system.
What You’ll Be Doing
- Developing and maintaining software for regional TV platforms, with a focus on markets in Europe and Australia
- Collaborating with SOC vendors to support new TV projects and resolving Roku-specific technical issues
- Supporting certification processes with organisations such as ETV, the BBC, and DTG
- Contributing to new software projects, including requirements definition, software design, and implementation
- Developing primarily in C++, with contributions in C, Python and Javascript as-needed
- Porting and adapting software to meet regional standards and specifications, including HbbTV
- Troubleshooting technical issues across the software stack and working cross-functionally to resolve them
- Participating in greenfield feature development as part of new TV platform launches
We’re Excited If You Have
- 6+ years Experience with C and/or C++ in a commercial environment
- Familiarity with Python
- An interest in or exposure to embedded systems or low-level software development
- A systems-level mindset — curiosity about how different parts of a system interact and a desire to learn broadly
- Exposure to Linux environments (a plus, but not required)
- Familiarity with HTML or browser-based development (a plus, but not required)
- 6+ years of commercial software engineering experience, or equivalent demonstrated through projects, internships, or academic work
- Strong problem-solving skills and a collaborative approach to working through technical challenges
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The International TV Software team at Roku develops and delivers software for television platforms across international markets, with a focus on Europe and Australia. The team works closely with SOC partners to bring new TV products to market, develops software to meet regional broadcast standards, and supports certification with organizations such as ETV, the BBC, and DTG. The team operates across both new platform development and common software development projects, contributing to greenfield features as well as the ongoing evolution of Roku’s international TV software ecosystem. It is a collaborative, cross-functional team that values engineers who are curious, adaptable, and motivated to understand the full breadth of the systems they work on.
About the Role
As a Software Engineer on the Regional TV Software team, you will contribute to the development and delivery of software for regional TV platforms, working on both new TV platform projects and new software development projects. You will collaborate with SOC vendors, support certification processes with UK and European broadcast organizations, and help define and build new software features. This is a great opportunity for an engineer early in their career who is curious, collaborative, and motivated to grow across multiple areas of a complex software system.
What You’ll Be Doing
- Developing and maintaining software for regional TV platforms (Europe and Australia), covering the full lifecycle from requirements definition to greenfield feature implementation.
- Collaborating with SOC vendors and certification bodies (ETV, BBC, DTG) to support new projects and ensure compliance with regional standards like DVB-S/C/T, HbbTV (especially Op Apps), DVB-I etc.
- Utilising and contributing to our suite of internal AI-driven tools designed to accelerate development and improve engineering productivity.
- Troubleshooting and resolving technical issues across the software stack (primarily C++, with C, Python, and JavaScript) while working cross-functionally.
We’re Excited If You Have
- Up to three years of software engineering experience with strong C/C++ skills and familiarity with Python.
- A proactive “AI-adopter” mindset: experience using AI tools to write, debug, or optimize code and a drive to stay ahead of the curve in AI-assisted development.
- An interest in embedded systems, Linux environments, or browser-based development (HTML).
- A systems-level mindset—curiosity about how different parts of a system interact and a desire to learn broadly.
- Strong problem-solving skills and a collaborative approach to working through technical challenges.
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role:
We are hiring a Sr. Systems Engineer with a focus on supporting company’s ERP, NetSuite. This role will be focused on developing customizations (Suitelets, Suitescript, Workflows, etc) within NetSuite in support of our critical business processes. These processes range from Record to Report & Order to Cash processes we run on NetSuite. The individual must be competent to work with NetSuite and related modules/third-party applications and possess a well-rounded background in both business and ERP.
Alongside a team of Engineers, you will be encouraged to grow functionality holistically across the application. Engineers within the Finance Technology team are in a unique position to collaborate with other platform and integration developers working with other “Best of Breed” applications.
What you will be doing
- Design, develop, and test product features that meet business and technical requirements of NetSuite ERP modules and workflows
- Integrate NetSuite with other third-party systems using REST, SOAP web services, and APIs
- Assist in improving existing integrations with 3PL and ensure systems work optimally
- Work with Scrum Master, Product Owners, and other company stakeholders to understand business requirements, policies, and procedures
- Full lifecycle implementation of core and Advanced NetSuite modules
- Triage and correct performance and/or data integrity concerns by reviewing and evaluating code, data patches, system logs, and process/memory/disk consumption utilization.
- Help us continue to design for scale and reliability as we grow
- Detective work and problem solving, especially when the answer isn’t obvious
- Solve customer (external and internal) problems. Inclined to jump on calls and interact with those directly affected by the product to make sure they’re successful.
- Participate in the entire software development lifecycle, including analysis, design, development, testing, and deployment
What you need to have
- Bachelors or master’s degree in computer science or Information Technology
- 6+ years of NetSuite Development experience
- In-depth knowledge of ERP systems, with a preference for hands-on implementation experience
- Design, develop, and customize NetSuite solutions supporting end-to-end supply chain processes, including inventory management, procurement, demand planning, and order fulfillment.
- Hands-on experience with NetSuite Order Management (OM), Accounts Receivable (AR), Purchasing, and Inventory modules.
- Strong domain knowledge of Procure-to-Pay (P2P) and Order-to-Cash (O2C) business processes.
- Troubleshoot and enhance existing NetSuite supply chain configurations to improve performance, accuracy, and automation.
- Experience with HTML, CSS, Javascript and SuiteScript 1.0/2.0/2.1
- Experience in developing and managing NetSuite workflows, custom records, fields, forms, and advanced PDFs.
- Expertise in SuiteAnalytics for building custom reports, saved searches, and KPIs.
- Strong proficiency with REST, SOAP web services, and APIs for developing custom integrations with third-party systems
- NetSuite Developer Certification or equivalent experience preferred
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Role: Sr, Software Engineer
Location: Hyderabad, India (Hybrid)
Department: Product Engineering
Reports to: Manager, Software Engineering
About GHX:
GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities.
Website: https://www.ghx.com/
LinkedIn: https://www.linkedin.com/company/ghx/
About the Role
GHX is seeking a Sr Software Engineer with deep technical expertise and a proven track record in designing, developing, and delivering high-quality, scalable software solutions. The Senior Software Engineer will play a pivotal role in the development of technological solutions, contributing to both existing and next-generation applications. The ideal candidate will be proficient in Java and Spring framework, skilled in software design patterns, experienced with AWS cloud services, and adept in CI/CD pipelines, with a passion for leading innovative projects in a collaborative environment.
Duties and Responsibilities
- Develop scalable, secure, and maintainable software systems that align with business needs, creating flexible, reusable, and efficient solutions.
- Maintain a deep understanding of software subsystems, their components, interfaces, and data integrations to ensure seamless functionality and scalability.
- Perform branching updates on the Git repository along with CI/CD responsibilities.
- Collaborate proactively with cross-functional teams to address technical dependencies, review ideas and concerns, and deliver high-quality products.
- Identify root causes of challenges, analyze upstream and downstream impacts, and recommend impactful, broad-reaching solutions while considering corporate strategy and trade-offs.
- Establish and guide best practices for design, development, testing, and Agile workflows, mentoring team members and fostering a collaborative environment.
- Build and maintain strong business relationships to influence decision-making and drive innovative solutions across teams.
Qualifications
- 5+ years of experience in software development.
- BS degree in Computer Science.
- Experience designing and implementing technological solutions using Java and its frameworks (e.g., Spring, Hibernate).
- Proficiency in AWS technologies including EC2, SNS, SQS, S3, SES, Elasticsearch Service, Lambda, etc.
- Expertise in databases such as MongoDB, Elasticsearch, and MySQL.
- Familiarity with front-end technologies such as HTML, CSS, JavaScript, Angular, and TypeScript.
- In-depth knowledge and experience implementing RESTful APIs and web services.
- Experience with Rules Engine and/or event-driven architecture.
- Exposure to design best practices including performance, scalability, robustness, and resiliency.
- Prior experience working in Agile/Scrum environments.
- Ability to work independently and as part of a team on multiple overlapping projects.
- Proven track record of successfully delivering large, complex, cross-functional projects.
- Strong problem-solving, analytical, and communication skills.
Knowledge, Skills, and Abilities
- Develops and implements innovative solutions that challenge the status quo and drive process improvement.
- Communicates complex technical concepts effectively to diverse audiences, including technical and non-technical teams.
- Demonstrates a strong understanding of system-wide impacts and interdependencies across products, teams, and the organization.
- Addresses internal and external customer needs effectively, with the ability to interact directly with customers.
- Ability to work collaboratively in a global team environment.
- Adapts to changing conditions with flexibility and leads others through transitions with clarity and confidence.
- Leads by example, fostering teamwork, trust, and a shared purpose while promoting success and strategic thinking.
- Experience in healthcare or invoicing domains is an added advantage.
- Experience using AI coding tools and AI agents is an advantage, including Python and machine learning experience.
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
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Verisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance in domain name system (DNS) services.
We are a mission focused, values driven company where each individual can contribute to building a stronger, more secure internet. We offer a dynamic and flexible work environment with competitive benefits and the ability to grow your career.
We are seeking an experienced Senior Engineer - ServiceNow Platform with deep technical expertise in IT Service Management (ITSM), IT Asset Management (ITAM), Platform Integrations, Discovery. The ideal candidate will have proven experience designing, implementing, and managing complex ServiceNow platform solutions. This role will involve overall platform implementation, driving innovation, ensuring system optimization, and responsible for solution design for platform delivery. Ideal candidates demonstrate strong leadership skills to guide technical teams and business stakeholders.
Key Responsibilities:
- Platform Strategy:
- Lead the overall design of the ServiceNow platform, ensuring alignment with business goals and industry and technical best practices.
- Collaborate with business leaders, stakeholders, and technical teams to develop and implement innovative solutions using ServiceNow platform.
- Define platform roadmaps, by ensuring scalability, performance, stability, and audit compliance.
- Lead the design of workflows, integrations, and modules to extend the ServiceNow platform’s capabilities.
- ServiceNow Implementation & Optimization:
- Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, ITOM, SecOPs, GRC, TPRM, and other relevant modules.
- Manage platform upgrades and ensure all applications are optimized and adhere to enterprise security and compliance standards.
- Provide technical guidance to configure, customize, and develop on the ServiceNow platform based on business needs.
- Manage the documentation of solutions, internal technical and process knowledge base materials, and training of process owners and stakeholders.
- Leadership:
- Provide process governance and technical best practices.
- Providing mentorship and guidance for a team of ServiceNow engineers
- Work closely with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and ensure platform success.
- The ability to meet strict deadlines and other targets both individually and as the leader of multiple teams, strong decision maker.
- Stakeholder Engagement & Communication:
- Engage with executive leadership and management to understand business objectives, providing solutions that deliver tangible value and measurable outcomes.
- Coordinate with ServiceNow team management to ensure clear communication regarding project status, challenges, and milestones.
- Continuous Improvement:
- Establish technical governance and best practices to continuously improve platform performance and operational efficiency.
- Stay current with the latest ServiceNow trends, releases, and best practices, proactively applying new technologies and functionalities to enhance the platform.
- Create a safe space for engineering team members to experiment with technical solutions that may solve organizational problems.
Required Qualifications:
- Experience:
- 8+ years of experience with ServiceNow, including deep technical expertise in ITSM, ITAM, ITOM, SecOPs, GRC, and TPRM modules.
- Strong experience in architecture and design of ServiceNow platform implementations, including workflows, custom apps, and integrations.
- Proven experience leading technical teams, process governance and delivering large-scale projects.
- Technical Skills:
- Proficiency with scripting languages (JavaScript, Glide, etc.) in the context of ServiceNow platform development and Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
- Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and Change Request Management processes.
- Experience integrating ServiceNow with external systems via REST/SOAP APIs, Integration Hub and Spokes.
- Nice to have Perl and Python programming in Linux environment.
- Experience with Agile, Scrum and Kanban development methodologies.
- Leadership & Communication:
- Demonstrated ability to mentor technical teams, ensuring a collaborative and high-performance culture.
- Excellent verbal and written communication skills, with the ability to present complex technical concepts to business leaders and stakeholders.
- Education/Certifications:
- Bachelor's degree in IT, Business, or related field preferred or equivalent work experience.
- ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar).
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ITIL v3/v4 certification is a plus.
- Certified Technical Architect (CTA) is a big plus.
This position is based in our Reston, VA office and offers a hybrid work schedule.
The pay range is $135,800- $183,800.
The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.
Verisign is an equal opportunity employer. That means we recruit, hire, compensate, train, promote, transfer, and administer all terms and conditions of employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disability, or other protected categories under applicable law.
Additional Information:
Our Careers Page
Our Benefits Summary
Verisign in the Community
Our EEO Statement
Our Privacy Notice for Job Applicants/Candidates
Reasonable Accommodations
Staffing agency policy: No fees will be paid for unsolicited resumes submitted to Verisign or our employees by third parties.
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Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Samsara Technologies India Private Limited is looking for a NetSuite Techno-Functional Consultant.
We are seeking a skilled NetSuite Techno-Functional Consultant with a balanced expertise of scripting and functional knowledge. The ideal candidate will have a robust background in both the technical and functional aspects of NetSuite, including customization, integration, and business process optimization. This role requires a blend of technical proficiency and business acumen to support and enhance our NetSuite environment effectively.
This is a hybrid position requiring 2 days per week in our Bangalore office and 3 days working remotely. Relocation assistance will not be provided for this role.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
In this role, you will:
- Design, develop, and deploy advanced customizations, scripts, workflows, and integrations on the NetSuite platform, ensuring scalability, performance, and maintainability.
- Own and evolve SuiteScript 2.X scripts, SuiteFlow workflows, and SuiteTalk web services end-to-end, serving as the platform SME for the team.
- Lead technical design & code reviews for new features and integrations, defining standards and enforcing best practices across the team.
- Troubleshoot and resolve complex SOAP, RESTlet, and API errors, performing root cause analysis and implementing durable fixes.
- Customize NetSuite dashboards, forms, fields, saved searches, records, and reports to meet evolving business requirements across Finance, Procurement, Order Management, and Inventory.
- Perform system audits and generate insights to assess the performance, reliability, and effectiveness of NetSuite configurations and customizations.
- Provide ongoing maintenance, support, and enhancements for NetSuite applications to ensure optimal performance and reliability.
- Leverage AI-powered developer tools — including Cursor, Claude Code, and Gemini — to accelerate development velocity, improve code quality, and reduce time-to-delivery on complex initiatives.
- Champion the adoption of AI-assisted workflows (code generation, debugging, documentation, code review) within the FinSys engineering team.
- Continuously evaluate and recommend new AI tooling and development accelerators that improve team productivity and platform reliability.
- Own and enforce Git-based version control practices across all NetSuite customization and integration work, including branching strategies, pull request workflows, and code review standards.
Minimum requirements for the role:
- Bachelor's degree or equivalent years of experience.
- 7+ years of hands-on experience in NetSuite development and functional roles, with demonstrated ownership of complex, production-grade solutions.
- Deep proficiency in SuiteScript 2.0, SuiteFlow, SuiteTalk, RESTlets, and SuiteBuilder.
- Strong command of JavaScript, HTML, CSS, and SQL; ability to write, debug, and refactor complex scripts independently.
- Proven experience designing and building NetSuite integrations with external systems using REST/SOAP APIs and integration platforms.
- Strong functional knowledge of NetSuite modules including Financials, Order Management (O2C), Procurement (P2P), and Inventory.
- Familiarity with AI developer tools such as Cursor, Claude Code, or Gemini, with demonstrated use in accelerating development workflows.
- Experience with Git and GitHub for version control, code collaboration, and pull request-based development workflows.
- Ability to operate autonomously on complex, ambiguous problems in a fast-paced, enterprise-scale environment.
- Strong understanding of NetSuite data model, configuration, and best practices.
An ideal candidate also has:
- NetSuite certifications (e.g., SuiteFoundation, SuiteCloud Developer, ERP Consultant) are preferred but not required.
- Hands-on experience with integration platforms such as Workato, MuleSoft, or Boomi.
- Track record of identifying and implementing meaningful improvements to NetSuite performance, automation, and user experience.
- Excellent problem-solving skills and attention to detail, with a structured approach to debugging and root cause analysis.
- Strong sense of ownership: you see ambiguous, high-impact problems as opportunities and drive them to resolution without being asked twice.
- Experience working in a mid-to-enterprise organization undergoing rapid growth, where agility and pragmatism matter as much as technical depth.
- A growth mindset — you invest in your own skills, share knowledge generously, and raise the bar for those around you.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
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At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
As a Customer Success Manager in our Enterprise team you will be part of a team managing some of the world’s biggest and most recognizable brands. This is a 14 month fixed term contract.
WHAT YOU'LL DO
- Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers
- Be your customers’ main point of contact and trusted advisor at Braze
- Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
- Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
- Proactively analyze your customer product usage to identify opportunities and risks to account health
- Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
- Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
- Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
- In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
- Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
- You will likely spend time onsite with customers and may travel [internationally]
Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.
WHO YOU ARE
You are passionate about customer success and find satisfaction in helping your customers achieve great things. You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.
- You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
- You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
- You’re known for being a “team player.” We just can’t emphasize this enough
- You build great relationships with colleagues and customers
- You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
- You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
- You have excellent time management skills
- You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
- 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
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Responsibilities
Qualifications
We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.
Ready to apply?
Apply to TiDB
About the role
At Thatch, design is one of the defining traits that sets us apart. The healthcare experience in America has long been subpar, and the bar for quality design is low — we’re raising that bar, and with it, the entire health insurance industry.
As a designer at Thatch, you’ll craft beautiful experiences for the people using our product every day: businesses, their teams, and brokers. You’ll shape all aspects of design, including UI components for our design system, new products involving complex user interactions, and the overall strategy and vision of the design team. Your work will help create a better insurance experience that enables members to get the healthcare benefits they need while feeling calm, fulfilled, and liberated.
We’re looking for someone who can meet users where they are in their journey and inspire trust by delivering simple, beautiful, and well-crafted end-to-end experiences. You should be comfortable owning the entire design process, from UX strategy to product design and company branding.
What you'll do
- Participate in and shape every part of the product development process, from idea inception to production
- Work cross-functionally with engineering, growth, product, sales, operations, and leadership to create incredible user experiences
- Develop and maintain the design system and brand assets we’ll use across the company
- Write design documentation and guidelines for internal audiences
- Iterate on and improve our design standards, tooling, and processes
Background we're looking for
- 4+ years of experience in product design roles
- Obsession with understanding and serving users and, ultimately, making their lives better
- Demonstrated first principle thinking and mastery of fundamental design principles
- Experience operating in ambiguous environments solving complex user problems
- Ability to balance blue sky creativity and dedication to craft with bias to action
Experience we’d be particularly excited about
- Ability to read and/or write HTML, CSS, and JavaScript
- Background scaling high growth technology companies in the past
- Experience or interest in finance, healthcare, or benefits
What to expect
We want this process to be transparent, thoughtful, and reflective of the work you’ll be doing every day. Our goal is to learn how you think, collaborate, and create — while giving you a clear sense of the team, our culture, and how we work together. Here’s what the process looks like:
- 30-minute video interview screen to talk through your background and interest in Thatch.
- 30 minute first-round video interview with the hiring manager to dive deeper into your experience, approach to design, and how you work.
- 30 minute video meetings to connect with two members of the team
- 60-minute video meeting portfolio review with members of the design team to walk through your projects, your process, and the impact of your work.
- 30 minute video meeting with our founder to discuss culture, values, and how we operate as a company.
We aim to move efficiently while giving you space to share your thinking, ask questions, and get a real sense of what it’s like to work here.
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
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Lead /Sr Lead -Technical Writer
Experience: 13-15+ years
Location: Bangalore
Who we are and What we do?
AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents, and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.
About the Role:
We are seeking a Lead Technical Writer with leadership capabilities to manage documentation initiatives across product lines, drive process excellence, mentor writers, and collaborate closely with Product, Engineering, UX, and Release teams. The ideal candidate has deep experience in technical content development, hands-on expertise with documentation tools and automation platforms, and an ability to leverage AI-driven content acceleration to scale the documentation function.
This role requires someone who can balance hands-on writing, people management, and strategic enablement, ensuring documentation is accurate, consistent, discoverable, and aligned with product vision.
Key Responsibilities:
Leadership & Collaboration
- Lead a team of technical writers, providing guidance on writing standards, structure, and best practices.
- Own end-to-end documentation strategy across multiple product lines (SaaS, on-prem).
- Partner with Product Managers, UX Designers, Engineering Leads, and Release Managers to ensure timely, high-quality documentation.
- Define documentation processes, review templates, style guides, and standards for consistency.
- Support cross-functional initiatives such as onboarding experience, knowledge base development, and customer-facing documentation content.
Documentation & Technical Writing
- Create, review, and maintain high-quality technical content including product guides, Release Notes, KB articles etc
- Translate complex technical concepts (Networking, Cloud, Security, DevOps, Automation, etc.) into clear, simple, audience-appropriate documentation.
- Ensure content accuracy, readability, and alignment with product behavior and branding standards.
- Build and maintain client aids that go beyond traditional documentation, such as online videos, demos, guided tours, and other educational techniques.
- Passion for continuous learning, AI enablement, and modern documentation practices.
- Identify problem areas or structural deficiencies and proactively contribute to their improvement.
AI-Driven Documentation & Automation
- Use GenAI tools (ChatGPT, GitHub Copilot, Writer, etc.) to accelerate drafting, content summarization, quality checks, and content reuse.
- Implement AI-assisted documentation workflows (content repurposing, translation, metadata tagging).
- Contribute to structured content frameworks and knowledge models to enable future AI-driven documentation.
- Evaluate documentation automation tools and propose improvements for scale, accuracy and consistency.
Tools & Technologies:
Required:
- Documentation tools: MadCap Flare, Confluence, DITA/XML systems, Oxygen XML Editor
- Product documentation platforms: Git/GitLab/GitHub, CMS, Static site generators
- Diagramming tools: Visio, Lucidchart, Draw.io, Figma
- API documentation tools: Swagger / OpenAPI / Postman
- Content quality & proofreading tools
- AI tools for writing, content generation, and documentation automation
- Exposure to CI/CD pipelines
- Knowledge of HTML, XML, CSS, or scripting
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, Communications, or related fields.
- 10–15+ years of experience in technical writing, with 3–5 years in a lead/managerial capacity.
- Strong understanding of software development lifecycle and agile methodologies.
- Strong written communication, editing, and information architecture skills.
- Ability to manage multiple projects, prioritize effectively, and deliver under tight timelines.
Why AppViewX?
AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our global footprint to India, North America, the United Kingdom, and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.
AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.
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Front-End Software Engineer, IXL Product
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IXL Learning, developer of personalized learning products used by millions of people globally, is seeking Front-End Engineers to provide the face of the IXL product.
The IXL Product Engineering team develops the user-facing features of the website and the back-end code that connects these features to our databases and other services. We created and maintain the practice engine, where students answer the questions created by the Content team; Analytics, which turns practice data into actionable information for teachers; the Recommendations area, which suggests skills for students to try next; and much more.
You will utilize cutting-edge technologies like React to bring dynamic, user-facing components to life. We find it immensely satisfying to develop products that impact the lives of millions, and we are eager to have you join our team. At IXL, we believe that building a creative and engaging user experience is invaluable to our mission of improving education through technology. #LI-EM1
This position requires you to be in our San Mateo, CA, headquarters office.
WHAT YOU'LL BE DOING
- Take control of the whole front-end development process from code design to implementation
- Collaborate with product managers to build a world-class user experience
- Tackle tough design challenges to create reusable user interfaces while writing clean, scalable code
- Engineer the front-end architecture that powers our web application
- Discover new technologies and establish best practices as the front-end landscape evolves
WHAT WE'RE LOOKING FOR
- 3+ years of experience in software engineering
- Bachelor's or advanced degree in computer science or a related discipline
- Expertise in HTML, CSS, JavaScript
- Familiarity with at least one JavaScript library or framework (e.g., React, Angular, Ember)
- Passion for new technologies, current trends, and best practices in front-end architecture, including performance, accessibility, security, and usability
- Enthusiasm for improving education through technology
The base salary range for this full-time position is $116,000 to $150,000 + equity + benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
- 1 in 4 students in the United States uses IXL.com
- Rosetta Stone provides an immersive learning experience for 25 languages
- Wyzant is the nation's largest community of tutors, covering 300+ subjects
- Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.
Ready to apply?
Apply to IXL Learning
Sr. UI Engineer II
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We are creators of the hit survival-fantasy franchise State of Decay with a fan base of over 10 million players. As an independent member of Xbox Game Studios, we collaborate with a huge network of skilled specialists in all disciplines, providing incredible opportunities for joint development and learning.
Undead Labs has an opportunity for a Senior UI Engineer II to bring their experience and technical skills to State of Decay 3. The State of Decay franchise has attracted a loyal fanbase of millions of players, and you’ll play a key role in delivering the next installment of our story for them to enjoy.
As a senior member of the team, you will work with a team of UI engineers to design and implement high-quality UI for the game, and influence our processes and practices to continually raise our quality bar. Your skills in software development, debugging, design, and documenting engineering practices will be critical to your success. You’ll tackle complex software engineering problems, lead by example, and support other engineers through teamwork and mentorship in our shared goal of creating an amazing product.
At Undead Labs, we work in highly collaborative, cross-disciplinary teams because we understand that the best ideas are ones we generate together. Our studio operates independently within a network of first-party Microsoft studios. Please note: This position is based in Seattle, WA and follows a hybrid work model, with a minimum of 3 in-studio days per week.
Core Responsibilities and Objectives
- Work collaboratively with your colleagues to prototype, iterate on, and deliver a quality UI solution
- Build custom design and asset pipelines to streamline UI authoring and design/engineering handoffs
- Contribute to the core UI framework and help establish best practices around UI concerns like localization, accessibility, input management, data-binding, and more
- Address UI performance by improving render cost, minimizing memory footprint, JavaScript execution overhead, and more
- Apply your knowledge, critical thinking skills, unique perspective, and ideas to the production of our games.
- Be proactive in tackling technical issues.
- Provide mentorship to other developers and help shape team-wide development practices and standards to ensure the team delivers high-quality work.
Basic Qualifications
- Shipped at least one title
- Strong HTML/CSS/JS skills, with experience in large-scale or complex applications
- Excellent problem-solving skills and adaptability to changing requirements
- Passionate about developer experience and workflows, with a desire to improve how UI is created
- Pragmatic, with the ability to balance technical needs with business limitations
- Communicate effectively with stakeholders and across disciplines
- 6+ years of experience developing game UI, or equivalent demonstrable experience
- Working knowledge of Unreal Engine (4 or 5, 5 preferred)
Preferred Experience
- Experience with Coherent Gameface
- Experience supporting a live service title
- Experience with Svelte UI framework
Benefits & Perks
Benefits/perks listed below may vary depending on the nature of your employment with Undead Labs and the state in which you work.
- Medical, dental, and vision health insurance (Dependents and partners included).
- Discretionary time off and 18 company holidays & closure days
- 401k plan with 50% matching
- Subsidized transportation to and from work
- Professional growth resources
- Discounts on the Microsoft Games store
The typical base pay range for this role across the U.S. is USD $180,000.00 - $215,000.00 per year.
The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base range will depend on various factors, such as complexity and responsibility of the role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At Undead Labs, certain roles are eligible for additional rewards, including merit increases and an annual bonus. These awards are allocated based on individual performance. Benefits/perks listed here may vary depending on the nature of employment with Undead Labs.
Physical Requirements
Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.
- Close vision to monitors and screens, consistently working on computer equipment such as keyboards and monitors, long periods of sitting.
- Noise levels are low to moderate in the work environment.
Undead Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Please note: any official communication about job opportunities will come from an undeadlabs.com email address.
Ready to apply?
Apply to Undead Labs
Senior Software Engineer, Rosetta Stone
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Rosetta Stone, the experts in language learning with products that provide an immersive learning experience for 25 languages, is seeking Senior Software Engineers. The ideal candidates will have a passion for technology and language learning and will help us add new features to our extremely successful Rosetta Stone products.
This position requires you to be in our San Mateo, CA, headquarters office.
WHAT YOU'LL BE DOING
- Work with a team of talented engineers, both starting projects from scratch and also working within the existing code base
- Build the back-end wiring, application logic, and UI for our products
- Provide accurate estimates, evaluate feasibility, and assess new platforms and technologies for project implementations
- Collaborate and communicate clearly across multiple development teams to design and release amazing products
- Mentor teammates, communicate and teach your learnings
WHAT WE'RE LOOKING FOR
- 6+ years of experience in software engineering
- Bachelor's or advanced degree in Computer Science or a related discipline
- Excellent programming skills (e.g. Ruby/Go or Java)
- Strong communication, analytical reasoning, and problem-solving skills
- Modern best practices in Javascript, HTML, and CSS
- Knowledge of AWS, MySQL, MongoDB, GraphQL/Node, React is a plus
- Passion for improving language learning through technology
The base salary range for this full-time position is $130,000 to $200,000 + equity + benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
- 1 in 4 students in the United States uses IXL.com
- Rosetta Stone provides an immersive learning experience for 25 languages
- Wyzant is the nation's largest community of tutors, covering 300+ subjects
- Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.
Ready to apply?
Apply to IXL Learning
Software Engineer, Dictionary.com
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For nearly three decades, Dictionary.com has empowered people to communicate clearly and keep pace with linguistic shifts in the language. It provides millions of definitions, spellings, audio pronunciations, and example sentences that shed light on the meanings of words. From mastering vocabulary to unraveling the origins of words, more than 40 million people rely on Dictionary.com and Thesaurus.com each month to hone their literacy skills.
We are seeking Software Engineers who have a passion for technology and education to help us attain our ambitious plans for Dictionary.com.
This position requires you to be in our San Mateo, CA, headquarters office.
WHAT YOU'LL BE DOING
- Work with a team of talented engineers, both starting projects from scratch and also working within the existing code base
- Build the back-end wiring, application logic, and UI for our products
- Provide accurate estimates, evaluate feasibility, and assess new platforms and technologies for project implementations
- Collaborate and communicate clearly across multiple development teams to design and release amazing products
WHAT WE'RE LOOKING FOR
- 3+ years of experience in software engineering
- Bachelor's or advanced degree in Computer Science or a related discipline
- Excellent programming skills in Java or other object-oriented language
- Strong communication skills
- Strong analytical-reasoning and problem-solving skills
- Modern best practices in JavaScript, HTML and CSS
- Knowledge of MongoDB and Amazon Web Services (AWS) is a plus
- Passion for improving education through technology
The base salary range for this full-time position is $116,000 to $150,000 + equity + benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
- 1 in 4 students in the United States uses IXL.com
- Rosetta Stone provides an immersive learning experience for 25 languages
- Wyzant is the nation's largest community of tutors, covering 300+ subjects
- Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.
Ready to apply?
Apply to IXL Learning
Software Engineer, Rosetta Stone
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Rosetta Stone, the experts in language learning with products that provide an immersive learning experience for 25 languages, is seeking Software Engineers. The ideal candidates will have a passion for technology and language learning and will help us add new features to our extremely successful Rosetta Stone products.
This position requires you to be in our San Mateo, CA, headquarters office.
WHAT YOU'LL BE DOING
- Work with a team of talented engineers, both starting projects from scratch and also working within the existing code base
- Build the back-end wiring, application logic, and UI for our products
- Provide accurate estimates, evaluate feasibility, and assess new platforms and technologies for project implementations
- Collaborate and communicate clearly across multiple development teams to design and release amazing products
WHAT WE'RE LOOKING FOR
- 3+ years of experience in software engineering
- Bachelor's or advanced degree in Computer Science or a related discipline
- Excellent programming skills (e.g. Ruby/Go or Java)
- Strong communication, analytical reasoning, and problem-solving skills
- Modern best practices in Javascript, HTML, and CSS
- Knowledge of AWS, MySQL, MongoDB, GraphQL/Node, React is a plus
- Passion for improving language learning through technology
The base salary range for this full-time position is $116,000 to $150,000 + equity + benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
- 1 in 4 students in the United States uses IXL.com
- Rosetta Stone provides an immersive learning experience for 25 languages
- Wyzant is the nation's largest community of tutors, covering 300+ subjects
- Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.
Ready to apply?
Apply to IXL Learning
Salesforce Developer (Business Financing)
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Company Background
Our client is a small and medium-sized business financing provider, operating as both a direct lender and a marketplace with a trusted network of lending partners. The company helps businesses access financing efficiently through a single application process, reducing complexity and saving time.
Project Description
The project focuses on enhancing and maintaining the company’s Salesforce platform, working closely with experienced Salesforce engineers. You will contribute to building scalable solutions, improving platform capabilities, and integrating Salesforce with external systems. The environment emphasizes best practices, code quality, and continuous platform improvement.
Technologies
- Salesforce (Sales Cloud, Service Cloud, Experience Cloud)
- Apex, SOQL, Lightning Web Components (LWC), SFDX
- Visualforce, Aura Components, Lightning Pages
- HTML, CSS, JavaScript
- AWS services, DocuSign
- CI/CD tools
What You'll Do
- Develop and maintain Apex classes and triggers
- Build and enhance UI using LWC, Lightning App Builder, and SLDS
- Integrate Salesforce with external systems (AWS, DocuSign, REST APIs)
- Write and maintain unit tests (Apex / Jest)
- Follow Salesforce best practices for development, documentation, and version control
- Collaborate with stakeholders, product owners, and engineering teams
- Continuously improve and refactor platform components
Job Requirements
- 3+ years of experience in Salesforce development
- Strong experience with Apex, LWC, SOQL, and SFDX
- Experience with Salesforce products (Sales Cloud, Service Cloud, Experience Cloud)
- Experience with HTML, CSS, and JavaScript
- Understanding of Salesforce security and data governance (profiles, roles, sharing rules)
- Knowledge of Salesforce development lifecycle (sandbox, deployment, release management)
- Strong problem-solving skills and ability to work independently
- Good communication and collaboration skills
- English level: B2 (Upper-Intermediate) or higher
- Availability to work with U.S. Eastern Time (EST) overlap (at least 4 hours daily, including availability until 2:00 PM EST)
What Do We Offer
The global benefits package includes:
- Technical and non-technical training for professional and personal growth;
- Internal conferences and meetups to learn from industry experts;
- Support and mentorship from an experienced employee to help you professional grow and development;
- Health insurance;
- English courses;
- Sports activities to promote a healthy lifestyle;
- Flexible work options, including remote and hybrid opportunities;
- Referral program for bringing in new talent;
- Work anniversary program and additional vacation days.
Ready to apply?
Apply to Coherent Solutions
Do you want to help make the world safe from cyber attack?
At Corelight, we believe that the best approach to cybersecurity risk starts with the network. Attackers can evade endpoint detection, firewalls and many other technologies - but they can’t avoid leaving digital footprints on the networks they traverse. Built on open-source innovations from Zeek, Suricata and YARA and refined through years of real-world use, Corelight transforms network footprints from physical, virtual and cloud networks into actionable insights. Our customers use these insights to speed incident response and proactively hunt for threats.We are seeking a Director of Sales to lead, coach, and develop a team of Account Executives in the Northeast territory. This is a critical leadership role responsible for driving revenue growth, ensuring sales excellence, and fostering a culture of accountability and high performance.
Responsibilities
- Lead, mentor, and develop a high-performing team of Strategic & Enterprise Account Executives, fostering professional growth and career development.
- Own and drive revenue growth within the assigned region, ensuring targets are met or exceeded.
- Partner with RVPs and executive leadership to define and execute area sales strategy.
- Coach reps on effective pipeline development, deal strategy, forecasting accuracy, and execution against Corelight’s sales methodology.
- Ensure consistent adoption of sales processes, playbooks, and tools.
- Collaborate with cross-functional partners (SEs, Marketing, Channel, Product) to drive joint success in the region.
- Track performance metrics, provide regular reporting, and ensure data-driven decision-making.
- Represent Corelight externally with customers, partners, and industry events as a senior leader.
- Champion Corelight’s culture of low ego results, tireless service and applied curiosity.
- Travel required.
Qualifications
- 5+ years managing a sales team
- BA/BS technical degree or equivalent
- Proven ability to lead, coach, and develop sales teams that consistently achieve and exceed targets.
- Strong understanding of complex, multi-stakeholder enterprise sales cycles.
- Excellent communication and executive presence with the ability to influence internally and externally.
- Data-driven decision-making and experience implementing structured sales methodologies.
- Ability to thrive in a fast-paced, high-growth, distributed & remote environment.
Prior experience in cybersecurity is a big plus, it's not a prerequisite. We value diverse backgrounds and a passion for learning.
Fueled by investments from top-tier venture capital organizations such as Crowdstrike, Accel and Insight, Corelight is the fastest growing network detection and response platform in the industry. Our customers trust us to protect mission-critical assets in leading enterprises, government, and research institutions worldwide. We are leading the way with AI-assisted workflows, machine learning models, cloud security and SaaS-based solutions to arm defenders with the tools and knowledge they need to disrupt cyber attacks. Our team of passionate innovators are dedicated to solving some of the toughest challenges in cybersecurity, while fostering a collaborative, inclusive, and growth-oriented culture. Corelight is committed to a geographically distributed yet connected employee base with employees working from home and office locations around the world. At Corelight, we take pride in the diversity of our backgrounds and perspectives, and we are committed to fostering an inclusive environment that strengthens our company. By embracing a wide range of experiences, backgrounds, neurodiversity, talents, and approaches to problem-solving, we aim to create a workplace where everyone can thrive and contribute their best.
We are looking forward to meeting you. Check us out at www.corelight.com
Notice of Pay Transparency:
The compensation for this position may vary depending on factors such as your location, skills and experience. Depending on the nature and seniority of the role, a percentage of compensation may come in the form of a commission-based or discretionary bonus. Equity and additional benefits will also be awarded.
Ready to apply?
Apply to Job Board
Staff Robotics Engineer / Tech Lead – Whole-Body Control & Robot Learning
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Key Responsibilities:
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Develop control and learning-based algorithms for humanoid robot locomotion, whole-body control, motion generation, and sim-to-real transfer.
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Contribute to the technical direction of the robotics team by identifying key problems, proposing practical solutions, and helping prioritize engineering efforts.
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Work with simulation, software, hardware, AI, data, and China-based engineering teams to translate robot performance goals into executable plans.
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Mentor other engineers through design reviews, code reviews, experiments, and technical discussions.
Minimum Requirements:
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Master’s or Ph.D. degree in Robotics, Mechanical Engineering, Electrical Engineering, Computer Science, or a related field.
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5+ years of relevant experience in reinforcement learning, robotics, robot learning, control systems, or related areas.
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Strong background in robot dynamics, control, motion planning, reinforcement learning, imitation learning, or whole-body control.
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Familiarity with modern robot learning methods such as PPO, SAC, behavior cloning, diffusion policies, imitation learning, etc.
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Excellent communication skills, with the ability to work across disciplines, locations, and organizational boundaries.
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Strong ownership mindset and ability to operate effectively in a fast-moving, ambiguous, research-to-product environment.
Preferred Requirements:
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Publications or strong project experience in robotics, reinforcement learning, legged locomotion, humanoid control, or embodied AI are a plus.
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Experience technically leading projects or mentoring other engineers.
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Hands-on experience with legged robot control, testing, or operation.
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A supportive, engaging environment with opportunities to make a significant impact on the future of robotics.
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Opportunities to work on cutting-edge technologies with top talent in the field.
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Competitive compensation, equity, benefits.
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Lunches, snacks, and team activities.
Ready to apply?
Apply to XPENG
ServiceNow Developer
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LightFeather is seeking a highly skilled Lead ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position.
Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance
Responsibilities:
- Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.
- Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.
- Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
- Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.
- Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
- Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies.
- Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.
- Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
- Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
- Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups.
- Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.
Required Qualifications and Skills:
- Active DHS Public Trust clearance or higher.
- 9+ years of hands-on experience with ServiceNow platform development and administration.
- ServiceNow Certified System Administrator (CSA).
- Strong expertise in ServiceNow App Engine and custom application development.
- Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
- Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
- Proven ability to lead development teams and ensure efficient, high-quality solution delivery.
- Experience working in Agile environments with tools like Jira or Azure DevOps.
- Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment.
- Experience working with Amazon Web Services (AWS).
- Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
- Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences.
- Strong leadership and mentoring skills, with experience managing development teams.
- Exceptional problem-solving, analytical thinking, and troubleshooting abilities.
- Excellent stakeholder management, communication, and presentation skills.
- Conflict resolution expertise to mitigate risks and ensure project success.
Preferred:
- Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
- Deep expertise in ServiceNow platform architecture and solution design.
- Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
- Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.
Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.
LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
Ready to apply?
Apply to LIGHTFEATHER IO LLC
Senior ServiceNow Engineer
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LightFeather is seeking a Senior ServiceNow Engineer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position.
Location: Fully Remote
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance
Responsibilities:
- Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.
- Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.
- Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
- Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.
- Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
- Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies.
- Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.
- Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
- Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
- Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups.
- Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.
Required Qualifications and Skills:
- Active DHS Public Trust clearance or higher.
- 6+ years of hands-on experience with ServiceNow platform development and administration.
- ServiceNow Certified System Administrator (CSA).
- Strong expertise in ServiceNow App Engine and custom application development.
- Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
- Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
- Proven ability to lead development teams and ensure efficient, high-quality solution delivery.
- Experience working in Agile environments with tools like Jira or Azure DevOps.
- Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
- Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences.
- Strong leadership and mentoring skills, with experience managing development teams.
- Exceptional problem-solving, analytical thinking, and troubleshooting abilities.
- Excellent stakeholder management, communication, and presentation skills.
- Conflict resolution expertise to mitigate risks and ensure project success.
Preferred:
- Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
- Deep expertise in ServiceNow platform architecture and solution design.
- Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
- Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.
Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.
LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
Ready to apply?
Apply to LIGHTFEATHER IO LLC
Senior ServiceNow Developer - Public Trust Clearance
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LightFeather is seeking a highly skilled Senior ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position.
Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance
Responsibilities:
- Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.
- Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.
- Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
- Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.
- Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
- Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies.
- Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.
- Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
- Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
- Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups.
- Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.
Required Qualifications and Skills:
- Active DHS Public Trust clearance or higher.
- 9+ years of hands-on experience with ServiceNow platform development and administration.
- ServiceNow Certified System Administrator (CSA).
- Strong expertise in ServiceNow App Engine and custom application development.
- Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
- Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
- Proven ability to lead development teams and ensure efficient, high-quality solution delivery.
- Experience working in Agile environments with tools like Jira or Azure DevOps.
- Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment.
- Experience working with Amazon Web Services (AWS).
- Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
- Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences.
- Strong leadership and mentoring skills, with experience managing development teams.
- Exceptional problem-solving, analytical thinking, and troubleshooting abilities.
- Excellent stakeholder management, communication, and presentation skills.
- Conflict resolution expertise to mitigate risks and ensure project success.
Preferred:
- Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
- Deep expertise in ServiceNow platform architecture and solution design.
- Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
- Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.
Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.
LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
Ready to apply?
Apply to LIGHTFEATHER IO LLC
Who We Are
About the Opportunity
What You’ll Be Doing
- Design product visual experiences. Create high-quality visual and UI design for OKX products — spanning trading, wallet, payments, and social features. Own the visual execution of key product surfaces, from concept through to pixel-perfect delivery. Balance beauty with clarity in a domain where trust and usability are non-negotiable.
- Contribute to visual systems. Work within and contribute to OKX's visual systems — shared illustration styles, motion tokens, color systems, iconography, and layout patterns. Your work should strengthen the system, not create one-off exceptions. Think in terms of reusable, scalable assets, not just deliverables.
- Use AI tools in your design workflow. Actively integrate AI into your daily practice — using generative tools for ideation, exploration, variation, and asset production. You're expected to experiment with AI-assisted workflows and bring what works back to the team. This is a core part of how we work, not an optional extra.
- Bridge brand and product. Translate brand direction into in-product visual experiences. Work with the Brand Design team to ensure that visual identity is consistent from marketing to core product — same palette, same sensibility, same quality bar.
- Collaborate cross-functionally. Partner with product designers, engineers, and product managers to ensure visual design decisions are grounded in user needs and technically feasible. Participate in design reviews, give and receive critique constructively, and communicate your rationale clearly.
- Pitch and present. Propose creative concepts to team leads and stakeholders. Articulate the reasoning behind visual choices — not just what you designed, but why it's the right solution for the user and the brand.
What We Look For In You
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4–6 years of experience in visual design or UI design, with a portfolio that demonstrates strong craft, attention to detail, and modern design sensibility across digital products. Mobile-first experience is essential.
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Fluency with AI design tools — you actively use tools like Midjourney, DALL·E, Figma AI features, or similar generative tools in your design workflow for ideation, exploration, and production. You don't just know about them; you use them to work faster and think wider.
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Strong visual craft — typography, color, composition, layout, and a keen eye for detail. You deliver pixel-perfect work and care about the micro-interactions and polish that separate good from great.
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Experience contributing to or working within design systems — you understand tokens, components, and how individual design decisions connect to a larger visual language.
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Proficiency in Figma and prototyping tools. Ability to produce high-fidelity prototypes that communicate motion and interaction intent.
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Solid understanding of human-centered design principles and how visual design serves usability, trust, and emotional connection — not just aesthetics.
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Clear communication skills — you can articulate design rationale, present to stakeholders, receive critique gracefully, and collaborate with non-designers.
Nice to Haves
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Experience designing for fintech, crypto, or trading platforms — you understand the visual language of trust, precision, and data density.
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Illustration or motion skills — you can create original visual assets, not just compose them.
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Experience working with globally distributed teams across offices and time zones.
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Familiarity with how visual design integrates with front-end implementation — you understand CSS, design tokens, and component architecture well enough to collaborate effectively with engineers.
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
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The salary range for this position is $178,888 - $268,333
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The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SHONE #LI-HYBRID
Ready to apply?
Apply to OKX
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments - from startups to the largest enterprises.
What you’ll do
Stripe is seeking an SEO to lead the SEO strategy for Stripe Docs, in close partnership with the Global SEO Lead. This individual will play a key role in growing the SEO channel by developing and executing efforts to increase Stripe’s revenue and visibility. The scope includes on-site optimization, content development, international SEO, and technical SEO.
While the ideal candidate is well-versed in all SEO disciplines, sensibilities around user-experience, design, engineering, copywriting, data, product management, and marketing are also required. In this role, you will work closely with cross-functional partners, including Growth Marketing, Product Marketing, Content Marketing, Engineering, Developer Relations, Design, Product, and Analytics.
Responsibilities
- On-site optimization: enhance the website’s content and structure to improve search engine rankings and user experience.
- International SEO: develop strategies to optimize the website for multiple countries and languages, driving global visibility and engagement.
- Technical SEO: address backend improvements to ensure the website is compatible and optimized for search engine technologies and LLM agents.
- Roadmap development: develop strategic plans outlining key SEO initiatives and timelines to achieve short-term and long-term objectives.
- Performance reporting: analyze and report on KPIs to track progress and identify opportunities for further enhancement.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 4+ years of experience crafting and executing SEO strategies.
- Motivated self-starter with high attention to detail, strong follow-through, and the ability to problem-solve independently and carry out tasks with autonomy.
- Tech savvy and cognizant of developments in technology/fintech.
- Deep expertise in researching and interpreting search queries for developer audiences.
- Basic experience with HTML, CSS, and other web programming acumens.
- Deep expertise in all disciplines of SEO, including technical, on-site, and off-site SEO.
- Ability to develop and prioritize content roadmaps to build net new pages that drive incremental business performance.
- Data-driven, and results-oriented leader that’s proficient in B2B and SEO performance data.
- Proven track record of building scalable systems to successfully execute SEO plans.
- Deep expertise in IA and site architecture.
- Ability to develop exhaustive creative briefs for cross-functional execution.
- Excellent communication, presentation, and soft skills (written and verbal) to effectively evangelize and educate on SEO internally.
- Strong cross-functional collaborator with the ability to build relationships and simplify complex topics for partners. Must possess intermediate sensibilities in user-experience, design, engineering, copywriting, conversion rate optimization, data, product management, and marketing
- Ability to develop and prioritize roadmaps that successfully deliver on business objectives.
- Excellent international SEO skills.
- Strong experience creating performance reporting and measuring success.
- Ability to work extensively in Google Drive apps (Docs, Sheets, Slides), Excel, Looker, Tableau, Google Analytics and other reporting software.
- Experience managing stakeholders, with the ability to handle multiple work streams and requests from a variety of stakeholders, balancing each of them to deliver on the true north objectives of the channel and business.
- Strong experience using a variety of SEO tools, including Google Search Console, Google Keyword Planner, SEMRush, and ScreamingFrog.
- Proficient in professional English literacy.
Preferred qualifications
- Experience crafting SEO strategies to acquire technical users (i.e. engineers) and/or partnering closely with Developer Marketing or Developer Relations is highly preferred.
- In-house, enterprise SEO experience is highly preferred.
- Intermediate software engineering background.
- Experience in the following industries: payments, fintech, billing, accounting, tax, startups, enterprise business, and platforms.
- Experience optimizing YouTube video content for search.
- Multilingual literacy is advantageous in any of: German, French, Japanese, Italian, and/or Spanish.
- Experience with localization / translation.
- B2B experience.
- SQL experience and ability to gather data.
- Experience with telemetry and web analytics.
- Bachelor's degree or 4 years relevant experience.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Web Presence and Platform is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe’s front door surfaces, educating customers about the power of our platform, sharing Stripe’s ideas and expertise with the public, and driving adoption. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to update.
Together we design and build stripe.com and other sites that amount to what is, for many, their first impression of Stripe. As such, WPP offers exciting opportunities to have a major impact on Stripe’s success. We want to make every pixel count, we want it to be enthralling, and we want to help other Stripes seamlessly benefit from our systematic work.
What you’ll do
As a Design Engineer you will concept, prototype, and build new experiences for our web presence. You’ll bring your creativity and expertise to the full range of the Stripe brand, across evergreen pages as well as time-based campaigns. You’ll both utilize and contribute to our libraries and design systems, and when appropriate work outside established systems to create new digital moments. You’ll constantly have in-browser performance in mind, and create abstractions that other designers and engineers consume and build upon.
All Design Engineers in WPP have a shared commitment to user experience and craft, but each pod has subtly different focus areas. The Collective pod leverages design, animation, and interaction to drive awareness, educate prospective users, and share Stripe’s expertise across public surfaces such as Stripe.com, Link, and others. The Expansion pod brings the same creativity and executional rigor to attracting new prospects and driving conversion, focusing on user journeys, interactive and highly polished tools for users, and building targeted experiences for our global users.
As a Design Engineer on the Collective pod, you will help us continue to drive Stripe.com forward, bringing new experiences to life or refining existing content to inform prospective users about the company and its offerings. You will partner closely with designers, other engineers, and partners to execute and evolve the site, bringing technical craft and creativity to the expansive scope of Stripe’s web presence.
Responsibilities
- Collaborate with our team’s designers and partners to both create new experiences for and maintain Stripe.com
- Work closely with other design engineers, pairing, mentoring, and continually building a culture of excellence
- Prototype and implement web animations and interaction-heavy product launch materials
- Build beautiful, best-in-class end-user experiences to solve complex problems
- Utilize, maintain, and extend our design systems
- Integrate our web platform with self-serve authoring and experimentation
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 3+ years of relevant web front-end development or creative technology experience at a tech-forward, product-driven company
- Advanced knowledge of modern HTML and CSS
- Experience writing clear, elegant code in a team environment
- A zeal for the web as a storytelling medium, demonstrable through a portfolio of design work and frontend code showcasing design systems, engaging microsites, Figma plugins, webGL experiments, CSS art, or anything else—you tell us
- Experience designing and building public facing websites that work elegantly across commonly used browsers and devices
Preferred qualifications
- A good understanding of the formal elements of design, not just limited to the web and including typography, layout, balance, and proportion
- Proficiency with React, with a focus on interactions, animation, performance, and polish
- Experience with A/B testing, synthetic monitoring, or accessibility testing
Ready to apply?
Apply to Stripe
Note: if you are an intern, new grad, or staff applicant, please do not apply using this link and visit our jobs page for those specific postings.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Organization
The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. The Risk Engineering team develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe’s brand and financial stability.
Team Matching: exact team matching for one of the subteams within this org will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here.
What you’ll do
We’re looking for Frontend engineers who are interested in building consumer-focused UIs and full-stack products that impact thousands of employees and millions of Stripe users, regardless of whether they’re an end user, developer, or partner.
Responsibilities
- Work with a wide range of systems, processes, and technologies to own and solve problems from end-to-end.
- Build elegant APIs and user experiences that enable merchants to run and scale their businesses on top of Stripe.
- Craft new products and features that impact millions of people and businesses around the world such as building the fastest and most seamless checkout flow.
- Explore creative opportunities for next-gen payments experiences that leverage the depth of Stripe’s payment technology.
- Collaborate with stakeholders across the organization such as product, design, infrastructure, marketing and operations.
- Develop and execute against both short- and long-term roadmaps. Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation.
- Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 2+ years of software development experience, with an emphasis on modern frontend technologies (HTML/CSS/TypeScript/React) and building delightful user interfaces.
- Comfort operating as a frontend developer and owning projects end-to-end.
- Are motivated by solving hard problems, and measure your success in terms of impact doing so.
- Thrive in a highly collaborative environment involving different stakeholders and subject matter experts.
- Enjoy working with a diverse group of people with different areas of expertise.
Preferred Qualifications
- Experience working in high-growth teams similar to Stripe.
- Experience building financial systems or tools for financial experts.
Ready to apply?
Apply to Stripe
Senior UX Design Engineer I/II
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ABOUT ROCKET LAB
Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations.
Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope.
SPACE SYSTEMS
At Rocket Lab, we’re not just launching rockets — we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more.
Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it’s a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space — our world class Space Systems team is empowering some of the boldest and most ambitious space missions.
SENIOR UX DESIGN ENGINEER I/II
Based out of our site in Littleton, CO, Rocket Lab is seeking a Senior UX Design Engineer I/II to lead the design and development of intuitive, mission critical user interfaces that support spacecraft operations, mission planning, and ground systems software. In this role, you will bridge the gap between design and engineering — transforming complex aerospace workflows into elegant, efficient, and highly usable digital tools.
You will collaborate closely with software engineers, systems engineers, mission operators, and product teams to define user needs, prototype solutions, and deliver polished, production ready UI components. Your work will directly support national security missions, interplanetary exploration, and next generation space systems.
This is a high impact role for someone who thrives at the intersection of UX design, frontend engineering, and human machine interaction.
WHAT YOU'LL GET TO DO:
- Lead UX design efforts for mission operations tools, spacecraft command interfaces, and engineering software
- Translate complex aerospace workflows into intuitive user experiences
- Build interactive prototypes and front-end components to validate design concepts
- Partner with software engineering teams to ensure designs are technically feasible and implemented with high fidelity
- Conduct user research and usability testing with mission operators and engineering teams
- Develop and maintain design systems, UI standards, and reusable component libraries
- Advocate for user centered design across the Space Systems organization
- Contribute to the overall product strategy for ground and flight software tools
(Please note: This position can be hired at the Senior UX Design Engineer I or Senior UX Design Engineer II level.)
QUALIFICATIONS YOU’LL BRING AS SENIOR UX DESIGN ENGINEER I:
- Bachelor’s degree in UX Design, HCI, Computer Science, Engineering, or related field
- 5+ years of experience in UX design, UX engineering, or front-end development
- Strong portfolio demonstrating complex system design, dashboards, or technical interfaces
- Proficiency with modern design tools (Figma, Sketch, Adobe XD, etc.)
- Experience building prototypes or UI components using HTML/CSS/JavaScript or modern frameworks
- Ability to translate technical requirements into user centered design solutions
- Experience designing information-dense displays with very large data sets
- Background in designing user interfaces with interactive features to drive user engagement
- U.S. citizenship is required due to program requirements
QUALIFICATIONS YOU’LL BRING AS SENIOR UX DESIGN ENGINEER II:
- Bachelor’s degree in UX Design, HCI, Computer Science, Engineering, or related field
- 8+ years of experience in UX design, UX engineering, or front-end development
- Strong portfolio demonstrating complex system design, dashboards, or technical interfaces
- Proficiency with modern design tools (Figma, Sketch, Adobe XD, etc.)
- Experience building prototypes or UI components using HTML/CSS/JavaScript or modern frameworks
- Ability to translate technical requirements into user centered design solutions
- Experience designing information-dense displays with very large data sets
- Background in designing user interfaces with interactive features to drive user engagement
- U.S. citizenship is required due to program requirements
THESE QUALIFICATION WOULD BE NICE TO HAVE:
- Experience designing interfaces for aerospace, robotics, defense, or other mission critical systems
- Familiarity with spacecraft operations, telemetry visualization, or command/control systems
- Experience with frontend frameworks (Angular, React, Vue, TypeScript)
- Background in human machine interface (HMI) design
- Experience working with complex data visualization or real time systems
- Experience collaborating with software engineering teams in an agile environment
- Strong understanding of usability principles, interaction design, and information architecture
ADDITIONAL REQUIREMENTS:
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus
- Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing
- Must be physically able to commute to buildings
- Occasional exposure to dust, fumes and moderate levels of noise
The expected salary range for the position is displayed in accordance with the Colorado Equal Pay for Equal Work Act. Final agreed upon compensation is based upon individual qualifications and experience.
Base salary is only one part of Rocket Lab’s compensation package for this role. You may be eligible for company stock, or cash incentives, and can purchase discounted stock through Rocket Lab’s Employee Stock Purchase Program. Employee benefits also include medical, dental, and vision insurance coverage; 401(k) retirement plan options; paid vacation, holidays, and sick leave; paid parental leave; and other discounts and perks.
WHAT TO EXPECT
We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.
Important information:
FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.
Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at g.biow@rocketlabusa.com.This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:
For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.
Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
Ready to apply?
Apply to Rocket Lab Corporation
Avionics Test and Launch Engineer II / Senior
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ABOUT ROCKET LAB
Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations.
Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope.
NEUTRON
Neutron is a medium-lift launch vehicle being developed by Rocket Lab, a publicly traded end-to-end space company. The rocket can deliver the mega constellations of tomorrow, enable interplanetary payloads, and support human spaceflight. As a reusable platform, Neutron will deliver a very cost-effective and reliable launch solution leveraging Rocket Lab’s proven history with Electron – the third most launched rocket, worldwide, in 2024. If you’re interested in joining an incredible team in a fast-paced and rewarding environment, this is your opportunity.
AVIONICS TEST AND LAUNCH ENGINEER II / SENIOR
This role is part of the Test and Launch Engineering team at Rocket Lab which is the division responsible for testing, launch, and mission operations of Electron and Neutron launch vehicle, starting with stack testing through pre-launch processing, launch operations, and on-orbit operations. Integrated Operations is also responsible for configuration, checkout, and operation of related facilities, equipment, and infrastructure.
WHAT YOU’LL GET TO DO:
- Develop, integrate, and test avionics and electrical systems for Electron and Neutron launch vehicles
- Oversee the configuration and checkout of avionics systems
- Lead and manage testing projects for avionics and electrical systems
- Mentor and train other operators within the Integrated Operations team on avionics and electrical systems
- Develop Concept of Operations (CONOPS) and Human-Machine Interfaces (HMIs) related to ground- and vehicle- electrical hardware
- Author, review and carry out operations procedures
NOTE: This position can be hired as a Level II Engineer or a Senior Engineer I level.
YOU’LL BRING THESE QUALIFICATIONS AS A LEVEL II ENGINEER:
- Bachelor Degree in Engineering (preferably Aerospace, mechanical, electrical or mechatronic engineering)
- 2+ years of experience in engineering design, test and/or operations, in the focus of electrical/software engineering
YOU’LL BRING THESE QUALIFICATIONS AS A SENIOR ENGINEER I:
- Bachelor Degree in Engineering (preferably Aerospace, mechanical, electrical or mechatronic engineering)
- 5+ years of experience in engineering design, test and/or operations, in the focus of electrical/software engineering
THESE QUALIFICATIONS WOULD BE NICE TO HAVE:
- Experience with launch vehicles or spacecraft including integration, testing, launch, or mission operations
- Experience with Java, Python, or other object-oriented programming language
- Software development skills with solid understanding and experience working with web-based tools such as HTML and XML
- Good understanding of networking required with knowledge and experience in TCP/IP, UDP, multicast protocols, and packet switching and routing
- Knowledge of and/or experience with electrical systems
ADDITIONAL REQUIREMENTS:
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.
- Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.
- Must be physically able to commute to buildings
- Occasional exposure to dust, fumes and moderate levels of noise.
WHAT TO EXPECT
We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.
Important information:
FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.
Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at g.biow@rocketlabusa.com.This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:
For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.
Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
Ready to apply?
Apply to Rocket Lab Corporation
Logistics IT Business Partner
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We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.
As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.
When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.
As a Logistics IT Business Partner you will be responsible for;
- Serve as the primary IT partner for logistics and warehouse operations, supporting both SAP and non-SAP systems.
- Work directly with logistics teams on the shop floor to troubleshoot and resolve operational issues.
- Gather requirements, document business needs, and coordinate solution implementation with IM and vendors.
- Maintain and prioritize a backlog of operational and system-related requests, driving continuous process improvement.
Qualifications;
- 3–7+ years in logistics, warehouse, or supply chain operations in an IT-facing role.
- Working knowledge of SAP logistics modules (MM, EWM, LE) and hands-on functional support.
- Experience supporting non-SAP operational systems (printers, scanners, label systems, warehouse devices).
- Strong understanding of warehouse and transportation operations, with ability to translate problems into practical IT solutions.
- Comfortable in hands-on, operational environments and working with multicultural, international teams; certifications a plus
- Experience coding with HTML/JavaScript/Google Script
Salary Range: $75k-$85k
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.
Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.
Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.
Ready to apply?
Apply to ALTEN Technology USA
Associate Account Director, Australia (Canberra based)
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With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
What You’ll Do
Customer Relationship Support:
- Assist in prospecting and acquiring new clients aligning client’s cybersecurity needs with Recorded Future’s solutions.
- Identify opportunities for growth within existing accounts, such as upgrades, renewals, and cross-sells, and support tracking these opportunities in Salesforce.
- Collaborate with internal teams (e.g., Account Directors, Customer Success) to ensure customers receive the full value of Recorded Future’s solutions.
New Business Development Support:
- Assist in prospecting and outreach to potential new clients, aligning their cybersecurity needs with Recorded Future’s offerings.
- Support with solution demonstrations and sales presentations, learning how to effectively communicate the value of Recorded Future’s products to prospective customers.
- Work with channel partners to help identify new business opportunities and expand the customer pipeline.
Sales Execution Support:
- Help develop and present sales proposals that align with customer needs and objectives, learning how to craft persuasive business cases.
- Assist in the negotiation process and closing of deals, providing support throughout the sales cycle.
- Track and manage sales activities within Salesforce, ensuring accurate forecasts and opportunity updates.
What You’ll Bring
Experience & Qualifications:
- 0-2 years of experience in sales, customer service, or related roles, ideally in the technology or cybersecurity industries.
- Strong interest in cybersecurity and sales, with a desire to grow within the industry and learn about Recorded Future’s solutions.
- Excellent communication skills, with the ability to engage effectively with customers and internal teams.
Skills & Abilities:
- Self-motivated and eager to learn, with a passion for sales and customer success.
- Problem-solving and critical thinking skills, with the ability to understand customer needs and support solution development.
- Organizational skills and the ability to manage multiple tasks while staying focused on details.
- Familiarity with Salesforce and Google Suite.
- Team-oriented with a collaborative attitude and a focus on contributing to team success.
Preferred Qualifications
- Bachelor’s degree or equivalent work experience.
- Ability to travel up to 20% (if needed).
#LI-Remote
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Recorded Future maintains a drug-free workplace.
Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.
Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
Ready to apply?
Apply to Recorded Future
Email Campaign Specialist
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With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
Recorded Future is seeking an Email Campaign Specialist to enable and empower our user base. This individual will build email programs: designing templates, set program logic, and defining segments and criteria for various stages of the customer journey. You will be hyper-focused on metrics to judge the performance of each email campaign and the program as a whole. You will set ambitious but realistic goals for every campaign and formulate a plan to hit or surpass them. You will work with leadership to intimately understand our clients’ needs and own an arm of the client communication strategy, working with other teams to deconflict schedules and ensure alignment of messaging.
What You'll Do:
- Plan, execute, and optimize automated email campaigns (such as newsletters, new user welcome flows, reactivation campaigns, etc.) focused on driving adoption and retention
- Cultivate intimate familiarity with the client journey and understand client wants and needs throughout the lifecycle
- Deliver eye-catching email templates in line with brand guidelines
- Work across teams to gather requirements, develop strategy, and craft messaging that drive engagement and retention
- Define clear and powerful segments with strategies and tailored messaging for each
- Optimize program and other content performance through multivariate testing
- Maintain an email calendar and share details around timing, audience, and desired outcomes
What You'll Bring:
- 3-4 years in email marketing or digital communications
- Adept with CSS, HTML, and email testing
- Data-driven and analytical mindset
- Skilled communicator across different media and audiences with an eye for detail
- Experience creating and managing email campaigns in email marketing platforms (Hubspot, Eloqua, Pardot, Marketo, ConstantContact, etc.)
- Very nice-to-have: Experience working with GainSight
The base salary range for this full-time position is $109,500-$164,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.
#LI-Remote
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Recorded Future maintains a drug-free workplace.
Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.
Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
Ready to apply?
Apply to Recorded Future
Email Campaign Specialist
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With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
Recorded Future is seeking an Email Campaign Specialist to enable and empower our user base. This individual will build email programs: designing templates, set program logic, and defining segments and criteria for various stages of the customer journey. You will be hyper-focused on metrics to judge the performance of each email campaign and the program as a whole. You will set ambitious but realistic goals for every campaign and formulate a plan to hit or surpass them. You will work with leadership to intimately understand our clients’ needs and own an arm of the client communication strategy, working with other teams to deconflict schedules and ensure alignment of messaging.
What You'll Do:
- Plan, execute, and optimize automated email campaigns (such as newsletters, new user welcome flows, reactivation campaigns, etc.) focused on driving adoption and retention
- Cultivate intimate familiarity with the client journey and understand client wants and needs throughout the lifecycle
- Deliver eye-catching email templates in line with brand guidelines
- Work across teams to gather requirements, develop strategy, and craft messaging that drive engagement and retention
- Define clear and powerful segments with strategies and tailored messaging for each
- Optimize program and other content performance through multivariate testing
- Maintain an email calendar and share details around timing, audience, and desired outcomes
What You'll Bring:
- 3-4 years in email marketing or digital communications
- Adept with CSS, HTML, and email testing
- Data-driven and analytical mindset
- Skilled communicator across different media and audiences with an eye for detail
- Experience creating and managing email campaigns in email marketing platforms (Hubspot, Eloqua, Pardot, Marketo, ConstantContact, etc.)
- Very nice-to-have: Experience working with GainSight
The base salary range for this full-time position is $109,500-$164,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.
#LI-Remote
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Recorded Future maintains a drug-free workplace.
Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.
Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
Ready to apply?
Apply to Recorded Future
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Okta- Solutions Engineer- SLED
The Solutions Engineer Team
We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.
The Solutions Engineer Opportunity
Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.
What you’ll be doing
- Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
- Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
- Answer product feature and technical questions from customers, partners and Okta colleagues
- Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
- At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge
What you’ll bring to the role
- 3-5+ years pre-sales engineering experience.
- A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
- An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
- Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
- Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
- Experience working with REST APIs, API Gateways, and SDKs
- Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
- An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
- Exceptional communicator.
- Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
- Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
- Typically 25% travel.
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
You might also have (not mandatory):
- Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
- Experience integrating with microservices, data lakes, or customer data platforms.
- Developed ReBAC or Fine Grain Authorization models
- Diagramming experience for user journey flows, complex architecture diagrams, etc.
#LI-San Francisco
#LI-RZ
P24424_3330263
Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
Ready to apply?
Apply to Okta
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Our Expert Services team is seeking a Delivery Manager to oversee the execution of fixed-length professional services provided in-house. This role is vital to the customer lifecycle, as you will spearhead the implementations of new and existing Braze clients. Working alongside key go-to-market stakeholders including Account Executives, Customer Success Managers, and Technical Architects and more. You will ensure a seamless transition and superior results. Your mission is to grasp each client's unique business needs and direct program delivery to achieve rapid time-to-value and optimal ROI from their Braze investment.
Key Responsibilities:
The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding, implementations, and other professional services to ensure new and existing clients achieve rapid time-to-value and optimal ROI from their Braze investment.
Program Ownership and Management
The Delivery Manager's mission is to spearhead the onboarding and implementation of new and existing Braze clients, ensuring projects are executed on time and meet customer expectations. This includes:
- Project managing a portfolio of customer implementations to successful outcomes, thereby accelerating Time-to-Value and contributing to customer growth and retention.
- Managing program delivery and consistently monitoring and reporting on project progress, while addressing any challenges or roadblocks that may arise.
Stakeholder Collaboration and Alignment
The role is cross-functional and requires working alongside key go-to-market and account stakeholders.The Delivery Manager is considered part of the Implementation Team, often working closely with the Technical Architect. Collaboration is required to align on customer goals and deliverables with:
- Internal teams: Technical Architects (TAs), Customer Success Managers (CSMs), and Account Executives (AEs).
- External parties: Coordinating effectively with the customer's agencies and third parties to drive desired outcomes.
Customer Needs Assessment and Value Realization
The manager must rapidly assess and understand each customer's unique business requirements to tailor the implementation experience effectively. This involves:
- Engaging with customer stakeholders—from senior staff to Braze end users—to understand their business and technical goals.
- Driving customers to realize fast time-to-value by implementing best practices and strategies.
- Helping to drive early adoption, setting key performance indicators (KPIs), and success metrics for ROI.
- Advocating customer business use-cases to product development.
Enhancing Experience and Enabling Users
The Delivery Manager advocates for customer needs and feedback to internal teams to enhance the overall customer experience. Specific enablement and process responsibilities include:
- Training and Workshops: Conducting training sessions and workshops. This means delivering engaging enablement training and collaborating with internal technical resources to empower customers to use Braze's platform and powerful features efficiently. The Delivery Manager group is also included in technical training, such as the Decisioning Studio Technical Enablement.
- Documentation and Transition: Understanding and documenting customer stakeholder roles and hierarchy within a detailed account to ensure successful transitions to the Customer Success Manager team after project completion.
- Process Improvement: Designing and continually improving processes and materials that enhance efficiency and customer experience during implementation.
- Technical Workstreams: When required, taking ownership of some technical workstreams in implementation projects and working directly with the customer's product and engineering stakeholders.
What You’ll Do:
- Program Ownership and Management: Project manage a portfolio of customer implementations to successful outcomes, accelerating Time-to-Value, growing and retaining customers. Consistently monitor and report on project progress, while proactively addressing any challenges or roadblocks to ensure projects are executed on time and meet customer expectations.
- Customer Enablement: Collaborate with internal technical resources to empower and train customers to use Braze's platform and powerful features as efficiently as possible. This includes participating in technical training, such as the Decisioning Studio Technical Enablement, to remain proficient in advanced platform capabilities.
- Relationship Building: Engage with customer stakeholders to understand their business and technical goals for using Braze, building credible relationships throughout the customer organization, from senior staff to Braze end users. Document customer stakeholder roles and hierarchy within detailed accounts to facilitate a seamless transition to the Customer Success Manager team post-implementation.
- Technical Leadership: When needed, take ownership of some technical workstreams in implementation projects and work directly with customer's product and engineering stakeholders. Act as a bridge between the customer's technical requirements and Braze's internal implementation teams, such as Technical Architects.
- External Coordination: Coordinate effectively with customer's agencies and third parties to drive desired outcomes. Ensure all external partners are aligned with the customer's strategic goals and the Braze implementation timeline.
- Value Realization: Help drive early adoption, setting KPIs and success metrics for ROI. Implement best practices and strategies that lead customers to realize fast time-to-value from their investment.
- Product Advocacy: Advocate customer business use-cases to product development. Serve as a voice for the customer internally to help shape the platform roadmap based on real-world needs.
- Continuous Improvement: Design and continually improve processes and materials that enhance efficiency and customer experience during implementation. Effectively deliver engaging enablement training and workshops, tailoring remote sessions to exceed customer expectations.
Who You Are:
The ideal candidate for the Delivery Manager role should exhibit a strong combination of professional experience, organizational discipline, and interpersonal strengths to ensure successful client outcomes:
- Professional Experience: Requires a minimum of 2-5 years of experience in a customer-facing work environment. This foundation is coupled with proven experience in project management and technology implementation, which is vital for overseeing fixed-length professional services and client implementations. You should also have demonstrated interest or experience in technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML etc.).
- Organizational Discipline: You must be highly organized and reliable, ensuring project tracking is always up-to-date. This role requires a self-starter with a continuous improvement mindset, dedicated to designing and refining processes and materials that enhance implementation efficiency and customer experience.
- Intellectual Growth: You possess a high level of intellectual curiosity and the ability to constantly learn new platform features, industry trends, and client use-cases to better advocate for them.
- Problem-Solving Skills: You have excellent analytical, problem diagnosis, and creative problem-solving skills, along with the desire and ability to identify and help implement necessary changes.
- Collaboration and Resilience: You can effectively work within a cross-functional team and balance multiple projects simultaneously. You are known for being a good collaborator who can motivate or maintain enthusiasm throughout the implementation engagement, and you have the ability to manage conflicting priorities and thrive in a fast-paced environment.
- Communication: Your strong listening and verbal communication skills enable you to quickly understand customer needs or issues and deliver a clear and concise response via video calls and emails.
Qualifications:
- Education: Bachelor's degree or equivalent experience in a relevant field.
- Experience: 2-5 years in a similar customer-facing role, preferably in implementations or customer success. This includes proven experience in technology implementation and project management, with a demonstrated interest or background in technical concepts such as APIs, Marketing Automation, Analytics, SaaS, Mobile, or Programming.
- Skills: Strong project management skills with the discipline to be highly organized and keep tracking up-to-date. Excellent communication skills, including strong listening and verbal abilities to deliver clear and concise responses via video calls and emails. A high level of intellectual curiosity and willingness to learn about technical concepts, constantly learning new platform features and use-cases, paired with excellent analytical and creative problem-solving skills.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $66,000 and $104,000/year, with an expected On Target Earnings (OTE) between $78,000 and $123,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
The Team + The Role
Pendo’s Customer Engineering team is the technical backbone of the company’s pre- and post-sales customer motion. The team supports growth by bringing technical ownership across the full customer lifecycle, from discovery and evaluation through implementation, adoption, retention, and expansion.
As a Customer Engineer, you are the primary technical resource for a portfolio of Commercial accounts. You partner with Account Directors to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You serve as a trusted technical advisor who helps customers drive outcomes with Pendo.
This role is based in our Raleigh office.
What this looks like day-to-day
- Customer acquisition: Partner with Account Directors to understand customer pain, business goals, and technical requirements. Craft and deliver demos, define success criteria, guide installation, and lead hands-on technical evaluations and workshops.
- Technical discovery and implementation: Lead discovery conversations across product stacks, integration environments, and customer goals. Own onboarding for purchased modules, troubleshoot integrations, and answer technical questions related to APIs, data models, configuration, and front-end implementation.
- Adoption and value: Monitor usage signals, identify low adoption or configuration drift, and act before issues become escalations. Facilitate enablement workshops, support account health planning, and help customers measure and articulate the ROI of Pendo.
- Retention and expansion: Identify technical expansion paths in your portfolio and hand them to Account Directors with clear deployment plans and business rationale. Support growth opportunities by bringing a strong technical point of view on customer needs, readiness, and value.
- Risk ownership: Own the technical dimension of account risk, including champion turnover, integration issues, stalled rollouts, and technical blockers. Document risks in Salesforce, build mitigation plans with Account Directors, execute resolutions, and escalate to leadership when broader support is needed.
- Account operations: Maintain accurate account documentation in Salesforce and keep Account Directors informed on priorities, risks, and next steps. Use tools including Salesforce, Pendo admin, Gong, and AI workflows to support account research, call preparation, knowledge capture, and troubleshooting.
- Team contribution: Contribute to the Customer Engineering knowledge base, document fixes, share playbooks, and coach peers. Own outcomes beyond your portfolio by helping improve how the team works, scales, and solves recurring technical challenges.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 3 to 5 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Success Engineering, implementation, or professional services.
- Hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to inspect, troubleshoot, and configure front-end implementations.
- Experience managing a portfolio of accounts with competing priorities, customer needs, technical workstreams, and commercial deadlines.
- Ability to explain technical concepts clearly to technical and non-technical audiences, including customers, Account Directors, and internal stakeholders.
- Experience working in enterprise software and complex B2B customer environments.
- Active use of AI tools to accelerate workflows such as account research, call preparation, troubleshooting, and knowledge capture.
- Ability to operate effectively in a pod model by knowing when to lead, when to partner with an Account Director, and how to stay aligned across the customer lifecycle.
Nice-to-haves
- Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling.
- Familiarity with product management, user experience, or digital transformation domains.
- Experience with data integration, event tracking, or analytics instrumentation.
- Track record of owning technical metrics such as adoption and implementation quality alongside commercial outcomes such as retention and expansion.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.
Compensation: The expected On-Target Earnings (OTE) range for this role is USD $158,959 - USD $198,699, with a 70/30 base-to-variable compensation split.
Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Ready to apply?
Apply to PendoAt Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Our Expert Services team is seeking a Delivery Manager to oversee the execution of fixed-length professional services provided in-house. This role is vital to the customer lifecycle, as you will spearhead the implementations of new and existing Braze clients. Working alongside key go-to-market stakeholders including Account Executives, Customer Success Managers, and Technical Architects and more. You will ensure a seamless transition and superior results. Your mission is to grasp each client's unique business needs and direct program delivery to achieve rapid time-to-value and optimal ROI from their Braze investment.
Key Responsibilities:
The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding, implementations, and other professional services to ensure new and existing clients achieve rapid time-to-value and optimal ROI from their Braze investment.
Program Ownership and Management
The Delivery Manager's mission is to spearhead the onboarding and implementation of new and existing Braze clients, ensuring projects are executed on time and meet customer expectations. This includes:
- Project managing a portfolio of customer implementations to successful outcomes, thereby accelerating Time-to-Value and contributing to customer growth and retention.
- Managing program delivery and consistently monitoring and reporting on project progress, while addressing any challenges or roadblocks that may arise.
Stakeholder Collaboration and Alignment
The role is cross-functional and requires working alongside key go-to-market and account stakeholders.The Delivery Manager is considered part of the Implementation Team, often working closely with the Technical Architect. Collaboration is required to align on customer goals and deliverables with:
- Internal teams: Technical Architects (TAs), Customer Success Managers (CSMs), and Account Executives (AEs).
- External parties: Coordinating effectively with the customer's agencies and third parties to drive desired outcomes.
Customer Needs Assessment and Value Realization
The manager must rapidly assess and understand each customer's unique business requirements to tailor the implementation experience effectively. This involves:
- Engaging with customer stakeholders—from senior staff to Braze end users—to understand their business and technical goals.
- Driving customers to realize fast time-to-value by implementing best practices and strategies.
- Helping to drive early adoption, setting key performance indicators (KPIs), and success metrics for ROI.
- Advocating customer business use-cases to product development.
Enhancing Experience and Enabling Users
The Delivery Manager advocates for customer needs and feedback to internal teams to enhance the overall customer experience. Specific enablement and process responsibilities include:
- Training and Workshops: Conducting training sessions and workshops. This means delivering engaging enablement training and collaborating with internal technical resources to empower customers to use Braze's platform and powerful features efficiently. The Delivery Manager group is also included in technical training, such as the Decisioning Studio Technical Enablement.
- Documentation and Transition: Understanding and documenting customer stakeholder roles and hierarchy within a detailed account to ensure successful transitions to the Customer Success Manager team after project completion.
- Process Improvement: Designing and continually improving processes and materials that enhance efficiency and customer experience during implementation.
- Technical Workstreams: When required, taking ownership of some technical workstreams in implementation projects and working directly with the customer's product and engineering stakeholders.
What You’ll Do:
- Program Ownership and Management: Project manage a portfolio of customer implementations to successful outcomes, accelerating Time-to-Value, growing and retaining customers. Consistently monitor and report on project progress, while proactively addressing any challenges or roadblocks to ensure projects are executed on time and meet customer expectations.
- Customer Enablement: Collaborate with internal technical resources to empower and train customers to use Braze's platform and powerful features as efficiently as possible. This includes participating in technical training, such as the Decisioning Studio Technical Enablement, to remain proficient in advanced platform capabilities.
- Relationship Building: Engage with customer stakeholders to understand their business and technical goals for using Braze, building credible relationships throughout the customer organization, from senior staff to Braze end users. Document customer stakeholder roles and hierarchy within detailed accounts to facilitate a seamless transition to the Customer Success Manager team post-implementation.
- Technical Leadership: When needed, take ownership of some technical workstreams in implementation projects and work directly with customer's product and engineering stakeholders. Act as a bridge between the customer's technical requirements and Braze's internal implementation teams, such as Technical Architects.
- External Coordination: Coordinate effectively with customer's agencies and third parties to drive desired outcomes. Ensure all external partners are aligned with the customer's strategic goals and the Braze implementation timeline.
- Value Realization: Help drive early adoption, setting KPIs and success metrics for ROI. Implement best practices and strategies that lead customers to realize fast time-to-value from their investment.
- Product Advocacy: Advocate customer business use-cases to product development. Serve as a voice for the customer internally to help shape the platform roadmap based on real-world needs.
- Continuous Improvement: Design and continually improve processes and materials that enhance efficiency and customer experience during implementation. Effectively deliver engaging enablement training and workshops, tailoring remote sessions to exceed customer expectations.
Who You Are:
The ideal candidate for the Delivery Manager role should exhibit a strong combination of professional experience, organizational discipline, and interpersonal strengths to ensure successful client outcomes:
- Professional Experience: Requires a minimum of 2-5 years of experience in a customer-facing work environment. This foundation is coupled with proven experience in project management and technology implementation, which is vital for overseeing fixed-length professional services and client implementations. You should also have demonstrated interest or experience in technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML etc.).
- Organizational Discipline: You must be highly organized and reliable, ensuring project tracking is always up-to-date. This role requires a self-starter with a continuous improvement mindset, dedicated to designing and refining processes and materials that enhance implementation efficiency and customer experience.
- Intellectual Growth: You possess a high level of intellectual curiosity and the ability to constantly learn new platform features, industry trends, and client use-cases to better advocate for them.
- Problem-Solving Skills: You have excellent analytical, problem diagnosis, and creative problem-solving skills, along with the desire and ability to identify and help implement necessary changes.
- Collaboration and Resilience: You can effectively work within a cross-functional team and balance multiple projects simultaneously. You are known for being a good collaborator who can motivate or maintain enthusiasm throughout the implementation engagement, and you have the ability to manage conflicting priorities and thrive in a fast-paced environment.
- Communication: Your strong listening and verbal communication skills enable you to quickly understand customer needs or issues and deliver a clear and concise response via video calls and emails.
Qualifications:
- Education: Bachelor's degree or equivalent experience in a relevant field.
- Experience: 2-5 years in a similar customer-facing role, preferably in implementations or customer success. This includes proven experience in technology implementation and project management, with a demonstrated interest or background in technical concepts such as APIs, Marketing Automation, Analytics, SaaS, Mobile, or Programming.
- Skills: Strong project management skills with the discipline to be highly organized and keep tracking up-to-date. Excellent communication skills, including strong listening and verbal abilities to deliver clear and concise responses via video calls and emails. A high level of intellectual curiosity and willingness to learn about technical concepts, constantly learning new platform features and use-cases, paired with excellent analytical and creative problem-solving skills.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $66,000 and $104,000/year, with an expected On Target Earnings (OTE) between $78,000 and $123,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Our Expert Services team is seeking a Delivery Manager to oversee the execution of fixed-length professional services provided in-house. This role is vital to the customer lifecycle, as you will spearhead the implementations of new and existing Braze clients. Working alongside key go-to-market stakeholders including Account Executives, Customer Success Managers, and Technical Architects and more. You will ensure a seamless transition and superior results. Your mission is to grasp each client's unique business needs and direct program delivery to achieve rapid time-to-value and optimal ROI from their Braze investment.
Key Responsibilities:
The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding, implementations, and other professional services to ensure new and existing clients achieve rapid time-to-value and optimal ROI from their Braze investment.
Program Ownership and Management
The Delivery Manager's mission is to spearhead the onboarding and implementation of new and existing Braze clients, ensuring projects are executed on time and meet customer expectations. This includes:
- Project managing a portfolio of customer implementations to successful outcomes, thereby accelerating Time-to-Value and contributing to customer growth and retention.
- Managing program delivery and consistently monitoring and reporting on project progress, while addressing any challenges or roadblocks that may arise.
Stakeholder Collaboration and Alignment
The role is cross-functional and requires working alongside key go-to-market and account stakeholders.The Delivery Manager is considered part of the Implementation Team, often working closely with the Technical Architect. Collaboration is required to align on customer goals and deliverables with:
- Internal teams: Technical Architects (TAs), Customer Success Managers (CSMs), and Account Executives (AEs).
- External parties: Coordinating effectively with the customer's agencies and third parties to drive desired outcomes.
Customer Needs Assessment and Value Realization
The manager must rapidly assess and understand each customer's unique business requirements to tailor the implementation experience effectively. This involves:
- Engaging with customer stakeholders—from senior staff to Braze end users—to understand their business and technical goals.
- Driving customers to realize fast time-to-value by implementing best practices and strategies.
- Helping to drive early adoption, setting key performance indicators (KPIs), and success metrics for ROI.
- Advocating customer business use-cases to product development.
Enhancing Experience and Enabling Users
The Delivery Manager advocates for customer needs and feedback to internal teams to enhance the overall customer experience. Specific enablement and process responsibilities include:
- Training and Workshops: Conducting training sessions and workshops. This means delivering engaging enablement training and collaborating with internal technical resources to empower customers to use Braze's platform and powerful features efficiently. The Delivery Manager group is also included in technical training, such as the Decisioning Studio Technical Enablement.
- Documentation and Transition: Understanding and documenting customer stakeholder roles and hierarchy within a detailed account to ensure successful transitions to the Customer Success Manager team after project completion.
- Process Improvement: Designing and continually improving processes and materials that enhance efficiency and customer experience during implementation.
- Technical Workstreams: When required, taking ownership of some technical workstreams in implementation projects and working directly with the customer's product and engineering stakeholders.
What You’ll Do:
- Program Ownership and Management: Project manage a portfolio of customer implementations to successful outcomes, accelerating Time-to-Value, growing and retaining customers. Consistently monitor and report on project progress, while proactively addressing any challenges or roadblocks to ensure projects are executed on time and meet customer expectations.
- Customer Enablement: Collaborate with internal technical resources to empower and train customers to use Braze's platform and powerful features as efficiently as possible. This includes participating in technical training, such as the Decisioning Studio Technical Enablement, to remain proficient in advanced platform capabilities.
- Relationship Building: Engage with customer stakeholders to understand their business and technical goals for using Braze, building credible relationships throughout the customer organization, from senior staff to Braze end users. Document customer stakeholder roles and hierarchy within detailed accounts to facilitate a seamless transition to the Customer Success Manager team post-implementation.
- Technical Leadership: When needed, take ownership of some technical workstreams in implementation projects and work directly with customer's product and engineering stakeholders. Act as a bridge between the customer's technical requirements and Braze's internal implementation teams, such as Technical Architects.
- External Coordination: Coordinate effectively with customer's agencies and third parties to drive desired outcomes. Ensure all external partners are aligned with the customer's strategic goals and the Braze implementation timeline.
- Value Realization: Help drive early adoption, setting KPIs and success metrics for ROI. Implement best practices and strategies that lead customers to realize fast time-to-value from their investment.
- Product Advocacy: Advocate customer business use-cases to product development. Serve as a voice for the customer internally to help shape the platform roadmap based on real-world needs.
- Continuous Improvement: Design and continually improve processes and materials that enhance efficiency and customer experience during implementation. Effectively deliver engaging enablement training and workshops, tailoring remote sessions to exceed customer expectations.
Who You Are:
The ideal candidate for the Delivery Manager role should exhibit a strong combination of professional experience, organizational discipline, and interpersonal strengths to ensure successful client outcomes:
- Professional Experience: Requires a minimum of 2-5 years of experience in a customer-facing work environment. This foundation is coupled with proven experience in project management and technology implementation, which is vital for overseeing fixed-length professional services and client implementations. You should also have demonstrated interest or experience in technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML etc.).
- Organizational Discipline: You must be highly organized and reliable, ensuring project tracking is always up-to-date. This role requires a self-starter with a continuous improvement mindset, dedicated to designing and refining processes and materials that enhance implementation efficiency and customer experience.
- Intellectual Growth: You possess a high level of intellectual curiosity and the ability to constantly learn new platform features, industry trends, and client use-cases to better advocate for them.
- Problem-Solving Skills: You have excellent analytical, problem diagnosis, and creative problem-solving skills, along with the desire and ability to identify and help implement necessary changes.
- Collaboration and Resilience: You can effectively work within a cross-functional team and balance multiple projects simultaneously. You are known for being a good collaborator who can motivate or maintain enthusiasm throughout the implementation engagement, and you have the ability to manage conflicting priorities and thrive in a fast-paced environment.
- Communication: Your strong listening and verbal communication skills enable you to quickly understand customer needs or issues and deliver a clear and concise response via video calls and emails.
Qualifications:
- Education: Bachelor's degree or equivalent experience in a relevant field.
- Experience: 2-5 years in a similar customer-facing role, preferably in implementations or customer success. This includes proven experience in technology implementation and project management, with a demonstrated interest or background in technical concepts such as APIs, Marketing Automation, Analytics, SaaS, Mobile, or Programming.
- Skills: Strong project management skills with the discipline to be highly organized and keep tracking up-to-date. Excellent communication skills, including strong listening and verbal abilities to deliver clear and concise responses via video calls and emails. A high level of intellectual curiosity and willingness to learn about technical concepts, constantly learning new platform features and use-cases, paired with excellent analytical and creative problem-solving skills.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $66,000 and $104,000/year, with an expected On Target Earnings (OTE) between $78,000 and $123,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
Senior Pre- & Post-Sales Customer Engineer, Enterprise
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The Team + The Role
Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.
As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.
This is a remote role supporting a central region.
What this looks like day-to-day
- New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
- Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
- Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
- Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
- Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
- Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
- Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
- Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
- Proven experience managing strategic accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
- Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
- Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
- Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
- Experience mentoring or coaching more junior technical team members.
Nice-to-haves
- Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
- Hands-on experience with mobile app development, including Swift, Android, or React Native.
- Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
- Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Remote
Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.
Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Ready to apply?
Apply to PendoNEORIS, ahora parte de EPAM, es un Acelerador Digital con más de 20 años acompañando a las compañías más grandes del mundo en su transformación tecnológica. Con presencia en 11 países y más de 4.000 profesionales, trabajamos en una cultura multicultural que impulsa la innovación, la estrategia y la comunicación de alto impacto.
El rol está orientado a perfiles con alta capacidad técnica, aprendizaje continuo y enfoque en calidad de código.
- Desarrollar soluciones backend utilizando Java / Spring Boot.
- Diseñar e integrar APIs seguras y eficientes.
- Implementar buenas prácticas de desarrollo (clean code, SOLID, TDD/BDD).
- Participar en desarrollo de microservicios con enfoque en modularidad y escalabilidad.
- Ejecutar pruebas de calidad temprana (unitarias, contrato, integración).
- Resolver incidencias y defectos en ambientes de desarrollo y producción.
- Participar en revisiones de código para asegurar estándares técnicos.
- Documentar soluciones y procesos técnicos.
- Apoyar despliegues y gestión de cambios en entornos CI/CD.
- Java / Spring Boot (principal).
- Programación orientada a objetos y nociones de programación funcional.
- HTML, CSS, SASS (frontend básico deseable).
- Diseño de APIs escalables (REST, OAuth2, JWT, OpenID, SAML).
- Patrones de diseño, principios SOLID y arquitectura (MVC, MVVM, MVP).
- Modelado de microservicios y buenas prácticas (cohesión, bajo acoplamiento).
- Pruebas unitarias, integración y contrato (TDD/BDD).
- Frameworks como OpenAPI, Spring Cloud Contract.
- Clean Code, legibilidad y mantenibilidad.
- Control de versiones (Git).
- Conocimientos en CI/CD pipelines.
- Familiaridad con contenedores y cloud (básico).
- Bases de datos relacionales y NoSQL.
- Modelado, optimización y consultas.
- Conceptos de replicación, particionamiento y caché.
- Seguridad en APIs (JWT, OAuth2, OWASP Top 10, ISO 27001).
- Kafka, RabbitMQ u otros sistemas de mensajería.
- Herramientas colaborativas: Jira, Confluence, DrawIO.
Experiencia requerida
- 0 a 3 años en desarrollo backend.
Ofrecemos:
-
Cultura de innovación y crecimiento profesional
-
Vinculación a tiempo indeterminado (relación de dependencia)
-
Beneficios legales
-
Seguro médico privado
-
Seguro de vida
-
Días libres adicionales
-
Plataformas de aprendizaje y desarrollo
Te invitamos a conocernos en http://www.neoris.com, Facebook, LinkedIn, Twitter o Instagram: @NEORIS.
Santiago Velasquez
#LI-SV1
Ready to apply?
Apply to NEORIS
Senior Pre- & Post-Sales Customer Engineer, Enterprise
Share this job
The Team + The Role
Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.
As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.
This is a remote role supporting a South East territory.
What this looks like day-to-day
- New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
- Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
- Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
- Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
- Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
- Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
- Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
- Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
- Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
- Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
- Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
- Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
- Experience mentoring or coaching more junior technical team members.
Nice-to-haves
- Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
- Hands-on experience with mobile app development, including Swift, Android, or React Native.
- Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
- Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Remote
Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.
Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Ready to apply?
Apply to PendoSenior Pre- & Post-Sales Customer Engineer, Enterprise
Share this job
The Team + The Role
Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.
As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.
This is a remote role supporting a East Coast territory.
What this looks like day-to-day
- New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
- Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
- Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
- Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
- Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
- Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
- Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
- Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
- Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
- Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
- Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
- Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
- Experience mentoring or coaching more junior technical team members.
Nice-to-haves
- Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
- Hands-on experience with mobile app development, including Swift, Android, or React Native.
- Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
- Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Remote
Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.
Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Ready to apply?
Apply to PendoAt Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
As a Customer Success Manager in our Retail team you will be part of a team managing some of the world’s biggest and most recognizable brands.
WHAT YOU'LL DO
- Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers
- Be your customers’ main point of contact and trusted advisor at Braze
- Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
- Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
- Proactively analyze your customer product usage to identify opportunities and risks to account health
- Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
- Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
- Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
- In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
- Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
- You will likely spend time onsite with customers and may travel [internationally]
Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.
WHO YOU ARE
You are passionate about customer success and find satisfaction in helping your customers achieve great things. You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.
- You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
- You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
- You’re known for being a “team player.” We just can’t emphasize this enough
- You build great relationships with colleagues and customers
- You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
- You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
- You have excellent time management skills
- You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
- 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,620 - $102,000/year, with an expected On Target Earnings (OTE) between $114,275 - $120,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
As a Customer Success Manager in our Retail team you will be part of a team managing some of the world’s biggest and most recognizable brands.
WHAT YOU'LL DO
- Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers
- Be your customers’ main point of contact and trusted advisor at Braze
- Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
- Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
- Proactively analyze your customer product usage to identify opportunities and risks to account health
- Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
- Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
- Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
- In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
- Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
- You will likely spend time onsite with customers and may travel [internationally]
Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.
WHO YOU ARE
You are passionate about customer success and find satisfaction in helping your customers achieve great things. You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.
- You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
- You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
- You’re known for being a “team player.” We just can’t emphasize this enough
- You build great relationships with colleagues and customers
- You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
- You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
- You have excellent time management skills
- You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
- 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,620 - $102,000/year, with an expected On Target Earnings (OTE) between $114,275 - $120,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
As a Customer Success Manager in our Retail team you will be part of a team managing some of the world’s biggest and most recognizable brands.
WHAT YOU'LL DO
- Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers
- Be your customers’ main point of contact and trusted advisor at Braze
- Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
- Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
- Proactively analyze your customer product usage to identify opportunities and risks to account health
- Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
- Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
- Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
- In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
- Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
- You will likely spend time onsite with customers and may travel [internationally]
Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.
WHO YOU ARE
You are passionate about customer success and find satisfaction in helping your customers achieve great things. You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.
- You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
- You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
- You’re known for being a “team player.” We just can’t emphasize this enough
- You build great relationships with colleagues and customers
- You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
- You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
- You have excellent time management skills
- You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
- 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,620 - $102,000/year, with an expected On Target Earnings (OTE) between $114,275 - $120,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
As a Customer Success Manager in our Retail team you will be part of a team managing some of the world’s biggest and most recognizable brands.
WHAT YOU'LL DO
- Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers
- Be your customers’ main point of contact and trusted advisor at Braze
- Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
- Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
- Proactively analyze your customer product usage to identify opportunities and risks to account health
- Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
- Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
- Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
- In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
- Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
- You will likely spend time onsite with customers and may travel [internationally]
Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.
WHO YOU ARE
You are passionate about customer success and find satisfaction in helping your customers achieve great things. You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.
- You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
- You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
- You’re known for being a “team player.” We just can’t emphasize this enough
- You build great relationships with colleagues and customers
- You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
- You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
- You have excellent time management skills
- You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
- 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,620 - $102,000/year, with an expected On Target Earnings (OTE) between $114,275 - $120,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
Somos o acelerador que impulsiona o crescimento na Ibero-América, combinando a excelência global em engenharia da EPAM com a experiência regional e a proximidade cultural da NEORIS. Ajudamos as organizações a escalar, modernizar e avançar em sua transformação digital por meio de soluções em Cloud, Data & Analytics, Inteligência Artificial, Cibersegurança, Automação Inteligente, Consultoria Estratégica e Engenharia de Software.
Respaldados por mais de 60.000 profissionais em mais de 55 países e por um sólido modelo Nearshore, conectamos capacidades globais com confiança local para gerar impacto real, crescimento sustentável e resultados de alto valor para nossos clientes.
Acreditamos que a diversidade impulsiona a inovação. Por isso, todas as nossas oportunidades estão abertas para todas as pessoas, independente de gênero, raça, idade, identidade, orientação ou condição.
Localidade: Centro/RJ
Modelo de atuação: Presencial
Formato de contratação: CLT
Descrição do Cargo
Buscamos um especialista para implementar estratégias e processos de WFM colaborando com outros profissionais, para garantir o alinhamento e a integração das metas e objetivos do WFM.
Requisitos
- Experiência na configuração, administração e customização do Oracle Field Service;
- Conhecimento das APIs REST do Oracle Field Service aplicadas a soluções de integração;
- Experiência com roteirização automática;
- Domínio e manipulação de Message Scenarios do Oracle Field Service;
- Experiência na criação e gestão de elementos como: collaboration, work schedules, timeslots, properties, inventory types, formulários, filtros, work skills, work zones e shape layers;
- Experiência na gestão de user types;
- Experiência com Link Templates do Oracle Field Service e seus casos de uso;
- Conhecimento avançado e aplicação prática das APIs de Eventos;
- Conhecimento e aplicação das APIs SOAP de catálogo do Oracle Field Service em soluções com Oracle Integration Cloud, visando processamento em tempo real;
- Experiência avançada em JavaScript, incluindo sólida manipulação do DOM e consumo de APIs REST;
- Conhecimento avançado das APIs/procedures do Mobile Plugin Framework e desenvolvimento de soluções para usuários offline;
- Experiência no desenvolvimento de plugins em JavaScript para extensão de funcionalidades;
- Conhecimento em HTML e CSS;
- Experiência com políticas de login, incluindo federação externa via SAML;
- Experiência no desenho, desenvolvimento e manutenção de integrações;
- Experiência com aplicações que utilizam autenticação OAuth 2.0;
- Vivência em monitoramento, troubleshooting e otimização de performance de integrações;
- Experiência em escalabilidade de aplicações;
- Capacidade de integração do Oracle Field Service com sistemas corporativos;
- Conhecimento em Oracle Autonomous Data Warehouse (ADW);
- Experiência em modelagem de dados e otimização de consultas SQL em Oracle Database;
- Capacidade analítica para proposição de soluções e melhorias;
- Capacidade de elaboração de documentação técnica clara e estruturada.
Diferenciais
- Conhecimento em Node.js e domínio do gerenciador de pacotes NPM;
- Conhecimento prévio em soluções utilizando IndexedDB;
- Experiência com Plugin Debrief e soluções baseadas em Oracle JET (OJET);
- Conhecimento em Oracle Integration Cloud (OIC);
- Conhecimento avançado com API de eventos do Oracle Field Service integrada com o Application do Oracle Integration Cloud e domínio de manipulação do trigger;
- Domínio de XSLT aplicado ao desenho de integrações;
- Experiência com conexões e soluções FTP no Oracle Integration Cloud;
- Experiência prévia com uso de Lookups no OIC para otimização e automação de processos em sistemas de destino;
- Conhecimento em Oracle Visual Builder;
- Capacidade de integração do ADW com ferramentas de BI (preferencialmente Oracle Analytics Cloud);
- Experiência com Oracle Cloud Infrastructure (OCI), incluindo criação de aplicações vinculadas aos serviços de cloud e performance hub do ADW;
- Experiência com manutenção de usuários/grupos de acesso no domínio OCI;
- Noções de segurança e experiência com certificados SAML no OCI;
- Experiência com Generative AI/Vision do Oracle Cloud Infrastructure integradas ao Oracle Field Service;
- Experiência específica com a API de estatísticas do OFS;
- Certificação Oracle (desejável uma ou mais dentre: 1D0-1003, 1Z0-1003, 1Z0-1042, ou outras certificações Oracle equivalentes).
Oferecemos
- Vale Refeição e Vale Alimentação: Benefícios mensais para suas despesas com alimentação, dentro e fora de casa.
- Previdência Privada: Planejamento de futuro com contribuição complementar à aposentadoria.
- Plano de Saúde: Cobertura médica de alta qualidade para você e seu dependente legal.
- Plano Odontológico: Cuidados odontológicos completos, com ampla rede de atendimento.
- Seguro de Vida: Proteção e segurança para você e seus entes queridos.
- Aulas de Inglês/Espanhol: Incentivo ao aprendizado de idiomas.
- Wellhub: Benefícios e descontos em academias e programas de bem-estar.
- Auxílio Creche: Suporte financeiro para despesas com educação infantil.
- Neoris Global Campus: Plataforma de desenvolvimento com oportunidades contínuas de aprendizado e crescimento profissional.
Te convidamos a nos conhecer em http://www.neoris.com, Facebook, LinkedIn, Twitter o Instagram: @NEORIS.
#LI-BR1
Ready to apply?
Apply to NEORIS
Technical Customer Service Advisor (Italian Speaking) - Bókun
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Technical Customer Service Advisor I Bókun
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
Job Location: Hybrid
This role is a hybrid position that requires 2 days per week in our Oxford office.
About Bókun
Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels, and enabling 3rd parties to build and connect to our platform, while optimizing supplier operations with new tools and services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies.
What you’ll do:
As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English and Italian across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction.
The ideal candidate will possess:
- 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector.
- Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently.
- Basic working knowledge of CSS, HTML, and website CMS tools.
- A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution.
- Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues.
- Openness to learn new and complex topics, constructive feedback and adaptability to business changes.
- Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues.
- Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care.
- Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time.
- Fluency in written and spoken English and Italian.
- Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision.
- Flexibility to work shift patterns, including occasional weekends.
What We Offer
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
- “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
- Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
- Travel perks. We believe that travel is employee development, so we provide discounts and more.
- Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
- Health benefits. We offer great coverage and competitive premiums.
- Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.
Our Cultural Pillars:
Traveler first
We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.
Execution is our edge
We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.
We succeed together
The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.
If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!
#LI-JP
#LI-Hybrid
Ready to apply?
Apply to Tripadvisor
Senior Art Director
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Who We Are
Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.
Senior Art Director, Health
Weber Shandwick Boston is looking for a Senior Art Director, Health to join their growing creative team and help push the craft across several high-profile healthcare accounts. They will help to spearhead the creative work alongside a team of creative directors, copywriters, and designers. The ideal candidate should have 5+ years of experience in the digital/social space and be both a conceptual thinker as well as a talented designer.
If there's a medium that gets people engaged in our brands’ stories, get ready to play in that space. Whether driving a big project (a multi-channel campaign) or overseeing social creative, this candidate will be expected to deliver exciting, cutting-edge, brand-focused visuals.
The candidate must be comfortable directly engaging with clients and bringing their creative ideas to life. Working with some of the most talented copywriters and designers, this candidate must meet the following criteria:
RESPONSIBILITIES
- Help lead design across a wide range of assignments, including identity work, campaign creative, social content, video, mockups, infographics, presentations, experiential and print collateral/OOH.
- Experience in designing for social media (Facebook, Instagram, Twitter, Snapchat, LinkedIn and YouTube.) with an advanced understanding of best practices for creative, design, and layout.
- Ensure all visual design adheres to existing brand guidelines.
- Create design solutions that meet or exceed strategic objectives.
- Work collaboratively with colleagues across teams.
- Help develop long-term creative plans and recommendations for client objectives.
- Join client meetings, brainstorms and planning sessions for ongoing projects.
- Build and maintain strong rapport with creative team colleagues, client leads and project managers
- Cultivate an inclusive culture as a part of the team that values trust, honesty, and team accountability towards defined goals and results
BASIC QUALIFICATIONS
- 5+ years of art direction and/or design experience in a related agency department or industry (advertising, digital, social media, publishing/content or public relations).
- Prior healthcare/public health experience.
- Must have a portfolio.
- This role will be required to work onsite in our Boston office two days per week.
- Be curious, self-motivated, hard-working, well-organized, thick skinned and resilient to ever-changing timelines, requests, and deliverables.
- Ongoing drive to learn and incorporate new and emerging techniques, trends and philosophies in design, technology, interaction and social media.
- Knowing what makes for compelling work – be it on social platforms, in video, or in launch ideas that get talked about, reported on, and pointed to by other agencies with an “I wish we’d thought to do that” envy.
- Ability to work quickly, efficiently, and accurately within all required aspects of the Adobe Creative Suite (Photoshop, InDesign, Illustrator, After Effects and XD) as well as presentation software (PowerPoint). Understanding of print production, typography systems and layout fundamentals; any After Effects animation skills will be utilized
- Bonus skills: illustration, photography, retouching, filmmaking, videography, editorial, animation, HTML
Salary Range: $80,000 USD – $110,000 USD
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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DevOps Engineer III
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At Zone 5 Technologies, we're redefining what's possible in unmanned aircraft systems. Our team of engineers and innovators is developing cutting-edge autonomous solutions that push the boundaries of UAS technology - solving complex challenges that matter.
We're building the future of UAS capabilities, and we're looking for exceptional talent to join us. If you're driven by hard problems, energized by rapid innovation, and ready to make an impact on next-generation flight systems, you belong here.
We are seeking a talented and versatile DevOps Engineer to enhance our software infrastructure for aircraft systems in government and defense applications. This role focuses on creating backend integrations with engineering and production environments, as well as developing frontend views to support seamless data visualization and user interactions. Our tech stack is built upon C, C++, C#, and python in server, desktop, and RTOS environments. The ideal candidate will bridge development and operations, ensuring reliable, scalable, and secure systems that integrate with aircraft hardware, avionics, payloads, and mission planning software.
Responsibilities
- Backend Integration: Design and implement backend integrations connecting engineering tools, production systems, and aircraft components (e.g., avionics data streams, mission planning APIs) to ensure efficient data flow and automation.
- Frontend Development: Create intuitive frontend views and user interfaces for monitoring, controlling, and analyzing aircraft and business operations, using modern web technologies to provide real-time insights and dashboards.
- CI/CD Pipeline Management: Build and maintain continuous integration and deployment pipelines to automate testing, builds, and releases across development, staging, and production environments.
- Infrastructure Automation: Manage cloud and on-premises infrastructure using IaC (Infrastructure as Code) tools to support scalable software deployments.
- System Monitoring and Security: Implement monitoring, logging, and alerting systems; ensure compliance with defense standards (e.g., DoD security requirements) and best practices for data integrity and cybersecurity.
- Cross-Functional Collaboration: Work with software engineers, hardware teams, and program managers to integrate DevOps practices into development workflows.
- Performance Optimization: Identify and resolve bottlenecks in backend and frontend systems to improve reliability, speed, and user experience in mission-critical applications.
- Documentation and Best Practices: Maintain comprehensive documentation for integrations, views, and processes; promote DevOps culture through training and process improvements.
Qualifications
- Education: Bachelor’s degree in Computer Science, Engineering, or a related field; equivalent experience considered.
- Experience: 4+ years in DevOps, backend development, or full-stack engineering, with hands-on experience in aerospace, defense, or similar high-tech industries preferred.
- Technical Skills:
- Server: Highly proficiency with Linux or POSIX environments and tools (eg. Shell scripting, log management, administration).
- Backend: Proficiency in languages like Python, Node.js, or Go; experience with APIs, databases (e.g., SQL/NoSQL), and integration tools (e.g., Kafka, RESTful services).
- Frontend: Proficient in HTML/CSS/JavaScript and frameworks like React, Vue, or Angular for creating responsive views.
- DevOps Tools: Expertise in CI/CD (e.g., Jenkins, GitLab CI), containerization (Docker, Kubernetes), IaC (Terraform, Ansible), and cloud platforms (AWS, Azure).
- Reporting and Telemetry: Strong background in the use of telemetry tools (eg. DataDog, New Relic, Signoz), and reporting tools (eg. Grafana, Superset, Tableau), experience with OpenTelemetry is a plus.
- Problem-Solving: Ability to troubleshoot complex integrations and optimize systems for performance and security.
- Communication: Excellent verbal and written skills to collaborate with technical and non-technical stakeholders.
- Defense Industry Experience: Familiarity with DoD standards, ITAR, or secure environments is a plus.
- Certifications: AWS Certified DevOps Engineer, Kubernetes Administrator, or similar are advantageous.
What's in it for you:
Benefits:
- Competitive total compensation package
- Comprehensive benefit package options include medical, dental, vision, life, and more.
- 401k with company-match
- 4 weeks of paid time off each year
- 12 annual company holidays
Why Join Zone 5 Technologies?
- Innovative Environment: Work on cutting-edge technology that is shaping the future of defense and aerospace.
- Collaborative Culture: Join a team of passionate professionals dedicated to pushing the boundaries of what’s possible.
- Career Growth: Opportunities for professional development and career advancement.
If you are passionate about unmanned aircraft technology and want to be a part of a dynamic and growing company, we would love to hear from you. Apply today and join the Zone 5 Technologies team!
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Zone 5 Technologies is a federal contractor and participates in E-Verify to confirm employment eligibility. As required by law, we will verify the identity and employment authorization of all new employees using the E-Verify system. Learn more about your rights and responsibilities under E-Verify: https://www.e-verify.gov.
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Senior Pre- & Post-Sales Customer Engineer, Enterprise
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The Team + The Role
Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.
As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.
This is a remote role supporting a West Coast territory.
What this looks like day-to-day
- New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
- Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
- Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
- Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
- Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
- Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
- Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
- Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
- Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
- Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
- Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
- Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
- Experience mentoring or coaching more junior technical team members.
Nice-to-haves
- Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
- Hands-on experience with mobile app development, including Swift, Android, or React Native.
- Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
- Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Remote
Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.
Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
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