Role Overview:

TiDB is an open-source, cloud-native, distributed SQL database designed for elastic scalability, high availability, and OLTP with  real-time analytics. Built for modern applications, TiDB enables organizations to seamlessly scale their data infrastructure while maintaining strong consistency and robust performance. As a Senior Solutions Engineer, you will play a critical role in driving adoption and success with TiDB. You will work directly with account sales teams, channel partners, and customers to understand their needs, strategize on how to best support them in their evaluation, and ultimately help them choose TiDB as their solution. Increasingly, this includes AI-native companies and enterprises deploying AI agent workloads, where TiDB serves as the foundational layer for agent memory, state, and real-time data access.This role blends deep technical expertise with strong business acumen to help customers achieve their goals while driving growth.

Responsibilities:

• Educate prospects and customers on the capabilities and benefits of TiDB, articulating how it addresses business and technical challenges.
• Share best practices for integrating TiDB with various data sources and applications, including LLM-powered pipelines and agent orchestration frameworks.
• Share best practices for integrating TiDB with various data sources and applications.
• Guide customers through the design, deployment, and optimization of TiDB implementations across multiple functional areas of their organization.
• Lead and execute Proof of Concept (PoC) engagements, demonstrating TiDB’s capabilities in real-world scenarios, including AI agent memory, transactional state, and high-concurrency agent query patterns.
• Develop and present tailored architectural solutions, best practices, and industry-specific use cases, with a growing focus on AI-native and agent-driven architectures.
• Engage AI-native customers and enterprises building agent-powered applications, articulating TiDB’s unique value as the database layer for agent state, memory persistence, and fleet coordination.
• Provide technical input on RFPs and customer technical requirements.
• Create and develop technical champions in your accounts to drive deals and achieve a technical win.
• Work hands-on with customers to demonstrate and communicate the value of TiDB throughout the sales cycle, from demo to proof of concept to design and implementation.
• Develop and deliver presentations, demonstrations, and technical workshops to various audiences, including developers, architects, and C-level executives.
• Build and deliver AI-focused demos showcasing TiDB as the backbone for LLM-powered applications, autonomous agent pipelines, and multi-agent coordination systems.
• Generate high-quality technical content such as whitepapers, blog posts, webinars, and reference architectures including AI/agent-specific use case patterns.
• Stay at the cutting edge of distributed database technology and AI agent ecosystem trends, confidently presenting TiDB roadmap features, AI integrations, and functionality to customers and prospects.
• Partner with Product Management, Engineering, and Marketing to continuously improve TiDB’s products and positioning, feeding field insights on AI use cases back into the product roadmap.
• Establish industry influence by contributing to technical discussions, organizing knowledge-sharing sessions, and engaging with the open-source community.
• Travel within the region (approximately 20-40%) as required for customer engagements.

The annual anticipated base salary range for U.S. candidates for this role is USD $106K to $182K. Four zones are applied with different levels of the pay range. More details of the Geo Differential Pay Policy will be discussed during the HR conversation. The actual individual base pay will depend on various factors such as the complexity and responsibility of the role, work locations, job levels, and relevant experience and skills. This role is also eligible to participate in TiDB's Bonus and Equity Plan, as well as our Sales Compensation Plan if it is a sales role. In order to comply with local legislation and provide greater transparency to candidates, we share base salary ranges on all US job postings regardless of desired hiring location. Please note that actual salaries may vary and fall outside of this range depending on factors such as a candidate's qualifications, geographic location, skills, experience, and competencies. Other benefits include health insurance, flexible vacation time, paid holidays, and parental leave. Salaries for candidates outside the U.S. will vary based on local compensation structures.

Role Overview:

As the SDR Manager at TiDB, you will lead and develop a high-performing team of Sales Development Representatives responsible for driving top-of-funnel pipeline across our target markets. You will be the bridge between marketing and sales, ensuring your team executes a consistent and effective outbound motion that generates qualified opportunities for our Account Executive team. You will coach, mentor, and grow SDRs while setting and holding the team accountable to activity and pipeline metrics. This is a full-time position with the flexibility to work remotely from anywhere in the continental United States.

Responsibilities:

• Hire, onboard, and develop a team of SDRs, building a culture of accountability, continuous learning, and high performance.
• Coach SDRs through regular 1:1s, call reviews, and structured feedback to improve outbound skills, pipeline quality, and quota attainment.
• Partner closely with Marketing to align on lead quality, campaign follow-up, and inbound/outbound sequencing strategies.
• Collaborate with Account Executives and Sales leadership to ensure smooth handoffs, tight feedback loops, and strong pipeline conversion.
• Own team KPIs including activities, meetings booked, pipeline generated, and conversion rates; report weekly, monthly, and quarterly results to Sales and Demand Generation leadership.
• Build and iterate on outbound playbooks, messaging frameworks, and sequences using approved marketing assets and data-driven insights.
• Manage and optimize the SDR tech stack including Salesforce, Outreach, HubSpot, ZoomInfo, and LinkedIn Sales Navigator to maximize team productivity.
• Develop and refine ideal customer profiles and target account lists in collaboration with Marketing and Sales leadership.
• Drive a culture of experimentation across multi-channel outbound motions (email, phone, LinkedIn, events) to continuously improve engagement and conversion rates.
• Ensure CRM hygiene and data accuracy across the team; establish standards for activity tracking and reporting in Salesforce and Outreach.
• Identify emerging market opportunities and refine targeting strategies to ensure the team is focused on the highest-value prospects.
• Build career development paths for SDRs and actively support their growth into Account Executive or other senior roles within the organization.
• Report to the Director of Demand Generation with weekly, monthly, and quarterly team activities, results, and strategic recommendations.

Role Overview:

TiDB’s sales organization continues to grow and we are actively seeking an Account Executive to join the team. In this position you will play an instrumental role in powering our revenue generation through innovative sales strategies with the aim of acquiring net new logo accounts. This opportunity will allow you to apply your exceptional communication skills, passion for customer service and love of all things data. This is a quota carrying sales position in which you will speak with prospects and customers daily.

Responsibilities:

• Strategic Client Acquisition: Identifying and pursuing new business opportunities within specific verticals or territories using multi-channel outreach such as cold calling, networking, and social selling.
• Solution Selling ("Solutioning"): Moving beyond pitching features to act as a trusted advisor who diagnoses complex client challenges and co-architects tailored solutions.
• Multi-Stakeholder Management: Navigating large organizations by building relationships across different "silos" (IT, Finance, Legal, Procurement) and securing buy-in from C-suite executives.
• Complex Negotiations: Leading the development of compelling proposals and negotiating detailed contracts that ensure mutual ROI for both the client and the company.
• Forecasting and Reporting: Maintaining precise records in CRM systems (e.g., Salesforce, HubSpot) to provide accurate sales forecasts and pipeline updates to senior management. 
• Quota Attainment: Consistently meeting or surpassing quarterly and annual revenue objectives, often involving 6-figure or multi-million dollar deals.
• Pipeline Health: Maintaining a robust sales funnel with a total value significantly higher than the assigned quota (e.g., a $2 million pipeline for a $500,000 target).
• Operational Discipline: Mastering a repeatable sales process and adhering to rigorous time management, such as blocking daily hours specifically for prospecting and follow-ups.
• Cross-Functional Collaboration: Partnering with marketing to refine lead quality and with product teams to prioritize features based on enterprise feedback.
• Leadership and Mentoring: Senior executives often mentor junior team members, share best practices, and contribute to the broader go-to-market strategy. 

Role Overview:

TiDB’s sales organization continues to grow and we are actively seeking an Account Executive to join the team. In this position you will play an instrumental role in powering our revenue generation through innovative sales strategies with the aim of acquiring net new logo accounts. This opportunity will allow you to apply your exceptional communication skills, passion for customer service and love of all things data. This is a quota carrying sales position in which you will speak with prospects and customers daily.

Responsibilities:

• Strategic Client Acquisition: Identifying and pursuing new business opportunities within specific verticals or territories using multi-channel outreach such as cold calling, networking, and social selling.
• Solution Selling ("Solutioning"): Moving beyond pitching features to act as a trusted advisor who diagnoses complex client challenges and co-architects tailored solutions.
• Multi-Stakeholder Management: Navigating large organizations by building relationships across different "silos" (IT, Finance, Legal, Procurement) and securing buy-in from C-suite executives.
• Complex Negotiations: Leading the development of compelling proposals and negotiating detailed contracts that ensure mutual ROI for both the client and the company.
• Forecasting and Reporting: Maintaining precise records in CRM systems (e.g., Salesforce, HubSpot) to provide accurate sales forecasts and pipeline updates to senior management. 
• Quota Attainment: Consistently meeting or surpassing quarterly and annual revenue objectives, often involving 6-figure or multi-million dollar deals.
• Pipeline Health: Maintaining a robust sales funnel with a total value significantly higher than the assigned quota (e.g., a $2 million pipeline for a $500,000 target).
• Operational Discipline: Mastering a repeatable sales process and adhering to rigorous time management, such as blocking daily hours specifically for prospecting and follow-ups.
• Cross-Functional Collaboration: Partnering with marketing to refine lead quality and with product teams to prioritize features based on enterprise feedback.
• Leadership and Mentoring: Senior executives often mentor junior team members, share best practices, and contribute to the broader go-to-market strategy. 

 

 

- Cloud platform experience (AWS/GCP/Azure) 

Role Overview:

We are looking for outstanding technologists to join our Partner Solution Architect organization to ensure that our product (TiDB) and solution align with the needs of our customers crossing SaaS and other ICP (Ideal Customer Profile) segments. The TiDB Partner Solution Architect team is responsible for researching TiDB's most advantageous industries and business scenarios in different global markets, finding the most efficient GTM strategies, and providing these solutions and strategies to business teams in different regions, while guiding our customers and users to craft and build reliable, scalable systems using our data platform through professional service. Our team is made up of hardworking software and database architects, and industry experts.

Responsibilities:

• Support business teams in North America, EMEA, APAC, and Japan, take responsibility in the new economy industry, ensure the achievement of relevant business metrics at the solution level, and enhance the Proof of Concept (POC) success rate of account teams.
• Responsible for market insight into the global new economy vertical industries (games, e-commerce, financial technology, SaaS, etc.), in-depth understanding of the industry's business scenarios, being able to grasp the industry's market and data technology development trends, develop and implement scenario-based industry solutions, and find the entry of products in various industries, safeguard products, solutions and the implementation of cooperation ecology.
• Advise customers on architectures, patterns, and strategies for making the best use of TiDB, through efficient tooling and interactive user journeys.
• As a technical expert, deeply understand and develop trends in data technology, study the latest data technology stack and data products, and output high-quality technical content and technical solutions.
• Establish industry influence, organize internal and external industry technology sharing, and disseminate distributed database technology, industry data architecture, and best solutions practices.
• Display a strong understanding of solutions innovation. The ideal candidate will have past experience working with customers, especially big accounts and leading architecture teams.

Qualifications:

• Professional experience could be 5+ years, Master in at least one database or big data technology stack and product, have in-depth research and relevant content output in this direction; have a broad view of data technology and be familiar with mainstream data products, including RDMS, distributed system, cloud native data technology etc.
• Possess diverse industry business and technology expertise, with a comprehensive understanding of industry scenarios, SaaS know-how in both the business model and data architecture.
• Proficient in scenario abstraction and aligning with data architecture, with a proven track record in industry influence with internal and external presenting, evangeling and enabling the field teams with proactive exploration of data architecture needs, and guiding solution design.
• Demonstrated expertise in selling databases and deploying applications with leading cloud providers such as AWS, Google Cloud, Azure, etc.
• Outstanding communication and program presentation skills, enabling proactive exploration of customer data architecture needs, guiding solution design, and facilitating the implementation of business initiatives.
• Possess a strong sense of curiosity and a continuous learning mindset in the realms of database, cloud computing, big data, and other emerging technologies.
• Languages: Spanish & Portuguese are mandatory.

***This position requires candidates to be located in the West Coast time zone.***

Role Overview:

TiDB is seeking an exceptional Legal Director to architect, scale, and operationalize the company’s global legal infrastructure. This senior leadership role focuses on building long-term global systems, legal workflows, scalable contracting processes, and cross-functional compliance readiness—not providing routine transactional support. The Legal Director will serve as the senior-most legal leader for the global business, providing high-level commercial guidance where needed while building global legal programs, automation, and governance structures aligned with TiDB’s hyper-growth, product evolution, and future public-company readiness.

Responsibilities:

Global Commercial Leadership & Complex Transactions

• Lead negotiations for high-value, complex, or escalated global SaaS and infrastructure agreements (>$1M).
• Negotiate and structure hyperscaler agreements (AWS, Azure, GCP), cloud marketplace listings, strategic partnerships, and open-core monetization models.
• As the senior legal leader supporting global business, provide commercial contracting support for matters requiring senior-level legal judgment—including escalated, non-standard, or cross-border deals.
• Design contracting systems, including templates, playbooks, fallback logic, and automated workflows that reduce the need for manual review for standard agreements.

Global Regulatory & Compliance Governance

• Manage and harmonize simultaneous multi-region compliance obligations (GDPR, CCPA and other data privacy regulations), including AI governance, cloud-native regulations, and distributed data models.
• Build scalable global governance frameworks, compliance programs, and cross-border data protection mechanisms.

Strategic Legal Infrastructure & IPO Readiness

• Architect the global legal operating model, including AI-enabled contract automation, self-service tooling, and scalable workflow processes.
• Contribute to TiDB’s long-term IPO-readiness initiatives, helping mature governance, documentation, compliance controls, and legal systems aligned with public-company standards.
• Partner with Finance, HR, Product, Sales, Security, and Engineering on cross-functional processes and internal control frameworks.

Product, Engineering & Open-Source Partnership

• Co-design data product terms, implement legal safeguards within product workflows, and ensure compliance with open-source licensing and hybrid cloud/on-premise deployment models.
• Support new business models (consumption-based pricing, distributed systems, cloud-native GTM motions).

Leadership, Collaboration & Global Operations

• Operate as the senior legal stakeholder for global business, collaborating closely with Asia-based R&D and global commercial leadership.
• Mentor emerging legal and operational partners; support a “follow-the-sun” legal operations model.
• Provide competitive intelligence and strategic legal insights to executive leadership.

Risk Management & Incident Response

• Resolve high-severity, multi-jurisdictional incidents with speed and precision.
• Build early-warning systems, escalation processes, and global incident-response frameworks.
• Perform additional duties and responsibilities as required to support the needs of the business.

 

The annual anticipated base salary range for U.S. candidates for this role is USD $195,000 to $275,000K. Four zones are applied with different levels of the pay range. More details of the Geo Differential Pay Policy will be discussed during the HR conversation. The actual individual base pay will depend on various factors such as the complexity and responsibility of the role, work locations, job levels, and relevant experience and skills. This role is also eligible to participate in TiDB's Bonus and Equity Plan, as well as our Sales Compensation Plan if it is a sales role. In order to comply with local legislation and provide greater transparency to candidates, we share base salary ranges on all US job postings regardless of desired hiring location. Please note that actual salaries may vary and fall outside of this range depending on factors such as a candidate's qualifications, geographic location, skills, experience, and competencies. Other benefits include health insurance, flexible vacation time, paid holidays, and parental leave. Salaries for candidates outside the U.S. will vary based on local compensation structures.

Role Overview

We are looking for outstanding technologists to join our Solution Architect organization to ensure that our product (TiDB) and solution align with the needs of our customers crossing SaaS and other ICP (Ideal Customer Profile) segments. The PingCAP Solution Architects team is responsible for researching TiDB's most advantageous industries and business scenarios in different global markets, finding the most efficient GTM strategies, and providing these solutions and strategies to business teams in different regions, while guiding our customers and users to craft and build reliable, scalable systems using our data platform through professional service. Our team is made up of hardworking software and database architects, and industry experts.

Responsibilities

• Support business teams in North America, EMEA, APAC, and Japan, take responsibility in the new economy industry, ensure the achievement of relevant business metrics at the solution level, and enhance the Proof of Concept(POC) success rate of account teams.
• Responsible for market insight into the global new economy vertical industries (games, e-commerce, financial technology, SaaS, etc.), in-depth understanding of the industry's business scenarios, being able to grasp the industry's market and data technology development trends, develop and implement scenario-based industry solutions, and find the entry of products in various industries, safeguard products, solutions and the implementation of cooperation ecology.
• Advise customers on architectures, patterns, and strategies for making the best use of TiDB, through efficient tooling and interactive user journeys.
• As a technical expert, deeply understand and develop trends in data technology, study the latest data technology stack and data products, and output high-quality technical content and technical solutions.
• Establish industry influence, organize internal and external industry technology sharing, and disseminate distributed database technology, industry data architecture, and best solutions practices.
• Display a strong understanding of solutions innovation. The ideal candidate will have past experience working with customers, especially big accounts and leading architecture teams.

Qualifications

• Professional experience could be 8+ years, Master in at least one database or big data technology stack and product, have in-depth research and relevant content output in this direction; have a broad view of data technology and be familiar with mainstream data products, including RDMS, distributed system, cloud native data technology etc.
• Possess diverse industry business and technology expertise, with a comprehensive understanding of industry scenarios, SaaS know-how in both the business model and data architecture.
• Proficient in scenario abstraction and aligning with data architecture, with a proven track record in industry influence with internal and external presenting, evangeling and enabling the field teams with proactive exploration of data architecture needs, and guiding solution design.
• Demonstrated expertise in selling databases and deploying applications with leading cloud providers such as AWS, Google Cloud, Azure, etc.
• Outstanding communication and program presentation skills, enabling proactive exploration of customer data architecture needs, guiding solution design, and facilitating the implementation of business initiatives.
• Possess a strong sense of curiosity and a continuous learning mindset in the realms of database, cloud computing, big data, and other emerging technologies.

 

The annual anticipated base salary range for U.S. candidates for this role is USD $125,000 to $217,000K. Four zones are applied with different levels of the pay range. More details of the Geo Differential Pay Policy will be discussed during the HR conversation. The actual individual base pay will depend on various factors such as the complexity and responsibility of the role, work locations, job levels, and relevant experience and skills. This role is also eligible to participate in TiDB's Bonus and Equity Plan, as well as our Sales Compensation Plan if it is a sales role. In order to comply with local legislation and provide greater transparency to candidates, we share base salary ranges on all US job postings regardless of desired hiring location. Please note that actual salaries may vary and fall outside of this range depending on factors such as a candidate's qualifications, geographic location, skills, experience, and competencies. Other benefits include health insurance, flexible vacation time, paid holidays, and parental leave. Salaries for candidates outside the U.S. will vary based on local compensation structures.

 

Responsibilities

Role Overview

We are seeking a dynamic and motivated intern to join our APAC Marketing team, with a specific focus on supporting marketing activities in Thailand. The successful candidate will play a key role in executing marketing campaigns, conducting market research, and assisting with content creation and community engagement. Fluency in both English and Thai is essential for this role.

Responsibilities

• Fluency in both English and Thai
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Familiarity with social media platforms and marketing tools

ポジション概要

業務内容

• TiDB および関連コンポーネントの技術問い合わせ対応、性能問題・障害の調査／分析／解決
• 重大インシデントの復旧支援および RCA の実施、発生傾向の整理とプロダクト改善へのフィードバック
• TiDB クラスタのセットアップ、設定変更、アップグレードなどの導入・運用支援
• お客様環境に応じたアーキテクチャの提案や最適化、既存システムとの連携サポート
• インストール手順・設定ガイドなどの技術ドキュメント作成、ナレッジベースの拡充
• PoCフェーズのプリセールス技術支援、技術側との密な連携を通じたサポート品質向上
• 技術レビューや顧客定例会への参加による継続的な顧客関係構築

必須条件

• データベース技術サポート、SRE、運用保守などの経験（3年以上）
• MySQL／Oracle など RDBMS の運用・管理経験
• Linux／Unix の実務経験および基礎的なOS知識
• データベースアーキテクチャ、性能チューニング、障害対応への理解

歓迎条件

• NoSQL／NewSQL、分散システムに関する知識・経験
• Kubernetes などコンテナ関連技術の経験
• エンタープライズ顧客向けサポートの経験
• 英語での読み書きスキル（尚可）

雇用条件

• 勤務地：東京オフィス
• 年収：700万円〜1500万円以上（経験・能力を考慮の上、優遇）
• リモートワーク可、フルフレックスタイム（コアタイムなし）
• 正社員（試用期間3ヶ月）
• 休暇：完全週休二日制（土・日）、祝日、年末年始、有給休暇 、夏季休暇、リフレッシュ休暇　
• 退職金制度：企業型確定拠出年金（DC）
• オフィス内ドリンク、スナック、コーヒー、朝食・ランチ無料提供
• ワクチン接種補助

• Proven experience leading security at a global SaaS, cloud infrastructure, or database company.
• Deep understanding of distributed systems, cloud-native architectures, and DevSecOps practices.
• Strong knowledge of security frameworks and regulations (ISO 27001, SOC 2, NIST, GDPR, etc.).
• Demonstrated ability to lead incident response and crisis management.
• Excellent communication and executive presence; comfortable engaging with boards, regulators, and enterprise customers.
• Fluent public speaker or participates actively in a public facing security community.

Salary:

The annual anticipated base salary range for U.S. candidates for this role is USD $100,000 to $140,000K. Four zones are applied with different levels of the pay range. More details of the Geo Differential Pay Policy will be discussed during the HR conversation. The actual individual base pay will depend on various factors such as the complexity and responsibility of the role, work locations, job levels, and relevant experience and skills. This role is also eligible to participate in TiDB's Bonus and Equity Plan, as well as our Sales Compensation Plan if it is a sales role. In order to comply with local legislation and provide greater transparency to candidates, we share base salary ranges on all US job postings regardless of desired hiring location. Please note that actual salaries may vary and fall outside of this range depending on factors such as a candidate's qualifications, geographic location, skills, experience, and competencies. Other benefits include health insurance, flexible vacation time, paid holidays, and parental leave. Salaries for candidates outside the U.S. will vary based on local compensation structures.

 

Responsibilities

Role Overview

Responsibilities

• Identify and develop new business opportunities in South Korea across targeted industries.
• Manage and grow relationships with existing customers to drive revenue expansion.
   
• Collaborate closely with the regional lead on account planning and execution strategies.
   
• Conduct market research to understand industry trends and customer needs in Taiwan and Korea.
   
• Represent the company at industry events, customer meetings, and virtual engagements
   
• Coordinate with internal teams (presales, marketing, customer success) to support customer requirements and deliver tailored solutions.
   
• Cultivate and expand the partner ecosystem in Taiwan and Korea.

Role Overview

We are looking for a salesperson to start and drive the sales cross APAC who are sharp, creative, and hardworking with an unwavering desire to be the best. The ideal candidate has the experience scaling from one to many and been pioneer in the region in the past. You are customer focused, metrics driven, embraces a consultative sales philosophy, and are passionate about helping his/her team succeed. Our customers are often application owners, software engineering leaders, product managers, entrepreneurs, and line of business owners. You must love talking to all types of customers about scaling their businesses and helping them solve their scaling issues and drive innovation across many different types of use cases centered around how our customers scale their databases.

Responsibilities

• 5+ years of experience in enterprise sales at an established open source technology company or company with mature cloud offerings (AWS/Azure/GCP, etc.)
• Willing to get her/his hands dirty to build the sales operations and playbook from scratch
• A deal closer with a track record of winning large deals
• Experience and willingness to thrive in a startup environment
• Preferably with an engineering background, either by academic training or work experience
• A player coach with a mind for strategy and process, but who is not afraid to roll up their sleeves and help to solve challenging problems for customers directly.
• Experience working as part of an overlay team within a go-to-market organization or something similar.
• Someone who is always looking to streamline and simplify the way things are done.
• Someone with a highly inclusive style who values and celebrates diversity within teams.
• Bachelor’s degree in computer science strongly preferred;
• Willingness to travel to customer sites.

Role Overview

Responsibilities

Role Overview

Responsibilities

Role Overview

Responsibilities

- Serve as the trusted advisor and technical point of contact for assigned customers.

- Build and maintain strong relationships with key stakeholders, understanding their technical architectures and requirements, their business objectives, and challenges.

- Provide technical guidance, best practices, and solution recommendations to help customers maximize the value of  TiDB products and services.

- Collaborate with sales, service, and solutions architecture teams to drive customer success, satisfaction, and growth. Proactively identify opportunities for improvement, cost optimization, and performance enhancement in customer environments.

- Proactively identify and address technical challenges, act as an escalation point for technical issues, and coordinate with internal teams to ensure timely resolution.

- Deliver training sessions, workshops, and presentations to customers and internal stakeholders to enhance their understanding and adoption of TiDB products.

- Maintain up-to-date knowledge of TiDB products, roadmaps, features, and industry trends.

 

- Bachelor's degree in Computer Science, Engineering, or a related field.

- Previous experience in technical account management, customer success, or consulting roles.

- Strong understanding of database and distributed system-related products and technologies.

- Excellent communication, collaboration, and problem-solving skills.

- Ability to manage complex technical projects and prioritize competing demands effectively.

- Certifications such as PMM Project Management Professional (PMP), PingCAP Certified TiDB Professional (PCTP), Oracle Certified Professional (OCP), and AWS Certified Solutions Architect - Professional, are a plus.

- Experience working with enterprise customers and managing stakeholder relationships is a plus.