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Senior Solutions Engineer
TiDB
Remote - United States
PreSales
2w ago
Senior Presales - Singapore ,HongKong
TiDB
Hybrid - Singapore
PreSales
2mos ago
Solution Architect
TiDB
Hybrid - Tokyo
PreSales
2mos ago
Senior PreSales
TiDB
Remote - South Korea
PreSales
2mos ago
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Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterprise database foundation for the AI era. We help companies solve today’s database problems. Cost, scale, downtime, and complexity. With a distributed SQL architecture that is already battle-tested at enterprise scale. And now we help those same companies future-proof for innovating with AI, by giving them one unified foundation for transactional state, vector context, real-time analytics, and safe agent operations. In a world where AI agents need to work on fresh data, act safely, and scale economically, TiDB is not another database add-on. It is the highway system for agentic workloads. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (40,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.
Role Overview:
TiDB is an open-source, cloud-native, distributed SQL database designed for elastic scalability, high availability, and OLTP with real-time analytics. Built for modern applications, TiDB enables organizations to seamlessly scale their data infrastructure while maintaining strong consistency and robust performance. As a Senior Solutions Engineer, you will play a critical role in driving adoption and success with TiDB. You will work directly with account sales teams, channel partners, and customers to understand their needs, strategize on how to best support them in their evaluation, and ultimately help them choose TiDB as their solution. Increasingly, this includes AI-native companies and enterprises deploying AI agent workloads, where TiDB serves as the foundational layer for agent memory, state, and real-time data access.This role blends deep technical expertise with strong business acumen to help customers achieve their goals while driving growth.
Responsibilities:
- Educate prospects and customers on the capabilities and benefits of TiDB, articulating how it addresses business and technical challenges.
- Share best practices for integrating TiDB with various data sources and applications, including LLM-powered pipelines and agent orchestration frameworks.
- Share best practices for integrating TiDB with various data sources and applications.
- Guide customers through the design, deployment, and optimization of TiDB implementations across multiple functional areas of their organization.
- Lead and execute Proof of Concept (PoC) engagements, demonstrating TiDB’s capabilities in real-world scenarios, including AI agent memory, transactional state, and high-concurrency agent query patterns.
- Develop and present tailored architectural solutions, best practices, and industry-specific use cases, with a growing focus on AI-native and agent-driven architectures.
- Engage AI-native customers and enterprises building agent-powered applications, articulating TiDB’s unique value as the database layer for agent state, memory persistence, and fleet coordination.
- Provide technical input on RFPs and customer technical requirements.
- Create and develop technical champions in your accounts to drive deals and achieve a technical win.
- Work hands-on with customers to demonstrate and communicate the value of TiDB throughout the sales cycle, from demo to proof of concept to design and implementation.
- Develop and deliver presentations, demonstrations, and technical workshops to various audiences, including developers, architects, and C-level executives.
- Build and deliver AI-focused demos showcasing TiDB as the backbone for LLM-powered applications, autonomous agent pipelines, and multi-agent coordination systems.
- Generate high-quality technical content such as whitepapers, blog posts, webinars, and reference architectures including AI/agent-specific use case patterns.
- Stay at the cutting edge of distributed database technology and AI agent ecosystem trends, confidently presenting TiDB roadmap features, AI integrations, and functionality to customers and prospects.
- Partner with Product Management, Engineering, and Marketing to continuously improve TiDB’s products and positioning, feeding field insights on AI use cases back into the product roadmap.
- Establish industry influence by contributing to technical discussions, organizing knowledge-sharing sessions, and engaging with the open-source community.
- Travel within the region (approximately 20-40%) as required for customer engagements.
Qualifications:
- 5+ years of experience as a Solutions Engineer, Solutions Architect, Database Administrator, or Software Engineer with a focus on distributed systems, databases, or cloud computing.
- Education: Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience.
- Extensive experience in technical sales, pre-sales engineering, or customer-facing technical roles.
- Strong understanding of clustering technologies, terminology, and architectures.
- Operating Systems: Proficiency in Linux system administration.
- Networking: Understanding of network configuration and troubleshooting.
- Database Management: Hands-on experience with relational and NoSQL databases, such as MySQL, PostgreSQL, Redis, or comparable technologies.
- Scripting and Automation: Proficiency in at least one scripting language, such as Python, Golang, or Shell scripting, to automate deployment and management tasks.
- Soft Skills:
- Exceptional communication and presentation abilities to convey technical concepts to both technical and executive audiences.
- Experience with AI tooling ecosystems such as Claude Code and Codex.
- Strong problem-solving skills with a passion for customer success.
The annual anticipated base salary range for U.S. candidates for this role is USD $106K to $182K. Four zones are applied with different levels of the pay range. More details of the Geo Differential Pay Policy will be discussed during the HR conversation. The actual individual base pay will depend on various factors such as the complexity and responsibility of the role, work locations, job levels, and relevant experience and skills. This role is also eligible to participate in TiDB's Bonus and Equity Plan, as well as our Sales Compensation Plan if it is a sales role. In order to comply with local legislation and provide greater transparency to candidates, we share base salary ranges on all US job postings regardless of desired hiring location. Please note that actual salaries may vary and fall outside of this range depending on factors such as a candidate's qualifications, geographic location, skills, experience, and competencies. Other benefits include health insurance, flexible vacation time, paid holidays, and parental leave. Salaries for candidates outside the U.S. will vary based on local compensation structures.
We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.
Ready to apply?
Apply to TiDB
TiDB
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Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterprise database foundation for the AI era. We help companies solve today’s database problems. Cost, scale, downtime, and complexity. With a distributed SQL architecture that is already battle-tested at enterprise scale. And now we help those same companies future-proof for innovating with AI, by giving them one unified foundation for transactional state, vector context, real-time analytics, and safe agent operations. In a world where AI agents need to work on fresh data, act safely, and scale economically, TiDB is not another database add-on. It is the highway system for agentic workloads. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (40,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.
Role Overview
You have the rare combination of technical savviness and business acumen and you’re looking for a career where you can utilize both as a Solutions Architect at PingCAP, you will hone each of these skills by advising a diverse set of customers on what is possible using TiDB.
We are seeking a highly skilled Presales /Solution Architect to join our dynamic team. The Presales team will be responsible for designing and implementing innovative solutions to meet our clients' business needs. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate complex concepts effectively to both technical and non-technical stakeholders.
PingCAP’s Presales are empowered to come up with creative solutions on the spot so we are looking for someone willing to challenge the status quo and throw out the manual on occasion. We welcome candidates with an entrepreneurial mindset to work together with our talented team. Be prepared to roll up your sleeves, remain flexible, and hit the ground running with a go-getter mentality.
Responsibilities
- Educate prospects and customers on what is possible with TiDB and share best practices for integrating into their applications
- Understand customer requirements and communicate the business value of solving technology problems using TiDB
- Guide the design and deployment of hybrid transactional and analytical databases that impact multiple functional areas of a customer’s organization
- Work on RFPs / customer’s technical requirements with the Sales team
- Prepare demos and proofs-of-concept to demonstrate various use cases for TiDB
- Create technical content to show customers how to integrate TiDB or implement best practices for new technologies
- During a customer's implementation, assist backend developers, database administrators, product managers, and project owners with any and all technical questions that arise
- Assist developers with debugging their database integrations, and suggesting code optimization in a variety of programming languages
- Document the architectural solutions that customers have designed and deployed
- Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales
- Public speaking by participating in physical or online events
Qualifications
- Proven experience as a Presales or similar role, with a minimum of 5-10 years of experience in solution design and implementation
- Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
- Strong technical proficiency in a wide range of technologies, including but not limited to cloud computing, microservices architecture, API design, database systems, and security principles.
- A strong Database experience is a must. MySQL experience is most preferred.
- A strong understanding of the software development lifecycle;
- Working understanding of code and script in Python, Shell, or Golang is a plus.
- Docker/Kubernetes knowledge is a strong plus.
- Experience in one or more public cloud environments, e.g. AWS, Azure, Google Cloud Platform;
- Typically 15-25% travel, depending on role
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
- Fluency in English is required.
- Experience in technical support of databases (MySQL, Postgres, Oracle, MongoDB, etc) or big data systems (Kafka, Cassandra, Elasticsearch, Hadoop, Spark, etc) is a strong plus.
- Experience in operating MySQL, Cassandra, Postgres, and other transactional databases in a large-scale production environment is a strong plus.
- Experience in operating databases in Kubernetes or public cloud environments is a strong plus.
We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.
Ready to apply?
Apply to TiDB
TiDB
View all jobs →
Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterprise database foundation for the AI era. We help companies solve today’s database problems. Cost, scale, downtime, and complexity. With a distributed SQL architecture that is already battle-tested at enterprise scale. And now we help those same companies future-proof for innovating with AI, by giving them one unified foundation for transactional state, vector context, real-time analytics, and safe agent operations. In a world where AI agents need to work on fresh data, act safely, and scale economically, TiDB is not another database add-on. It is the highway system for agentic workloads. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (40,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.
PingCAPについて
PingCAPは、エンタープライズ向けのソフトウェアサービスプロバイダーとして2015年に設立され、オープンソースでクラウドネイティブなワンストップのデータベースソリューションを提供することにコミットしています。PingCAPの社名は、ネットワークの疎通を確認するために使用されるコマンド「Ping」とCAP定理の「CAP」の2つの単語を組み合わせています。3つのうち2つを選ばなければならないとされるCAP定理のC (Consistency – 一貫性)、A (Availability – 可用性)、P (Partition Tolerance – ネットワーク分断への耐性) ですが、この3つの全てに接続したい (Ping) という思いが込められています。PingCAPの詳細については https://pingcap.co.jp をご覧ください。
■仕事内容
- クライアントの信頼される技術アドバイザーとして、関係構築および意思決定への影響力を発揮する
- PingCAPの製品やサービスを活用し、クライアントに最適なソリューション設計を提案・実施する
- クライアントやパートナーが導入を進めやすいよう、技術コンテンツ（ホワイトペーパー、リファレンスアーキテクチャ等）を作成する
- PoC（概念実証）やベンチマークテストなどの技術検証をリードし、製品の有効性を証明する
- 現場からのフィードバックを継続的に収集し、プロダクトチームと連携して製品の改善・競争力向上を推進する
- 社内外に向けてベストプラクティスを共有し、知見を組織全体で活かせるよう支援する
- マーケティングイベントやセミナー等での講演・プレゼンテーションを担当し、技術力とブランドを発信する
- コミュニティに向けてPingCAPの技術を普及する（技術イベント・登壇・記事投稿など）
■必須要件
- クライアントとの対話や提案に積極的に取り組める、優れた顧客対応スキル
- 主要クラウドサービス（AWS, Azure, GCP）での実務経験
- Oracle, SQL Server, MySQL, PostgreSQLなどの主要データベースや、シャーディング技術（例：RAC、Vitess）に関する理解
- プログラミング経験（主要言語・フレームワーク）を有し、DB機能を活かした設計経験がある方
- 高可用性（HA）、災害対策（DR）、バックアップ/リストア、モニタリング、チューニングに関するDB設計・運用経験
- 大規模データシステムのソリューション設計またはITコンサルティングの実務経験
■歓迎要件
- コンピュータサイエンスまたは関連分野での学士号
- ゲーム、EC、インターネット分野での業務経験
- デジタルトランスフォーメーション（DX）に関する構成要素や推進ノウハウの理解
- 顧客課題を深掘りしソリューションに繋げるコンサルティングセールスの経験
- 営業・開発・パートナーなど多様なステークホルダーと協業し新規市場を開拓した経験
- オンプレミスからクラウドへのDB移行プロジェクト経験
■雇用条件
- 勤務地：東京オフィス
- リモートワーク可、フルフレックスタイム（コアタイムなし）
- 正社員（試用期間3ヶ月）
- 年収：800〜2000万円以上（経験・能力を考慮の上、優遇）
- 休暇：完全週休二日制（土・日）、祝日、年末年始、夏季休暇、有給休暇
- 退職金制度：企業型確定拠出年金（DC）
- オフィス内ドリンク、スナック、コーヒー、朝食・ランチ無料提供
- ワクチン接種補助
We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.
Ready to apply?
Apply to TiDB
TiDB
View all jobs →
Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterprise database foundation for the AI era. We help companies solve today’s database problems. Cost, scale, downtime, and complexity. With a distributed SQL architecture that is already battle-tested at enterprise scale. And now we help those same companies future-proof for innovating with AI, by giving them one unified foundation for transactional state, vector context, real-time analytics, and safe agent operations. In a world where AI agents need to work on fresh data, act safely, and scale economically, TiDB is not another database add-on. It is the highway system for agentic workloads. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (40,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.
Role Overview
You have the rare combination of technical savviness and business acumen, and you’re looking for a career where you can utilize both as a Solutions Architect at PingCAP, you will hone each of these skills by advising a diverse set of customers on what is possible using TiDB.
We are seeking a highly skilled Solution Architect /Presales to join our dynamic team. The Solution Architect /Presales will be responsible for designing and implementing innovative solutions to meet our clients' business needs. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate complex concepts effectively to both technical and non-technical stakeholders.
PingCAP’s Solutions Architects are empowered to come up with creative solutions on the spot so we are looking for someone willing to challenge the status quo and throw out the manual on occasion. We welcome candidates with an entrepreneurial mindset to work together with our talented team. Be prepared to roll up your sleeves, remain flexible, and hit the ground running with a go-getter mentality.
Responsibilities
- Educate prospects and customers on what is possible with TiDB and share best practices for integrating into their applications
- Understand customer requirements and communicate the business value of solving technology problems using TiDB
- Guide the design and deployment of hybrid transactional and analytical databases that impact multiple functional areas of a customer’s organization
- Work on RFPs / customer’s technical requirements with the Sales team
- Prepare demos and proofs-of-concept to demonstrate various use cases for TiDB
- Create technical content to show customers how to integrate TiDB or implement best practices for new technologies
- During a customer's implementation, assist backend developers, database administrators, product managers, and project owners with any and all technical questions that arise
- Assist developers with debugging their database integrations, and suggesting code optimization in a variety of programming languages
- Document the architectural solutions that customers have designed and deployed
- Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales
- Public speaking by participating in physical or online events
Qualifications
- Proven experience as a Solution Architect or similar role, with a minimum of 2-5 years of experience in solution design and implementation
- Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
- Strong technical proficiency in a wide range of technologies, including but not limited to cloud computing, microservices architecture, API design, database systems, and security principles.
- A strong Database experience is a must. MySQL experience is most preferred.
- A strong understanding of the software development lifecycle;
- Working understanding of code and script in Python, Shell, or Golang is a plus.
- Docker/Kubernetes knowledge is a strong plus.
- Experience in one or more public cloud environments, e.g. AWS, Azure, Google Cloud Platform;
- Typically 15-25% travel, depending on role
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
- Fluency in English is required.
- Experience in technical support of databases (MySQL, Postgres, Oracle, MongoDB, etc) or big data systems (Kafka, Cassandra, Elasticsearch, Hadoop, Spark, etc) is a strong plus.
- Experience in operating MySQL, Cassandra, Postgres, and other transactional databases in a large-scale production environment is a strong plus.
- Experience in operating databases in Kubernetes or public cloud environments is a strong plus.
We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.
Ready to apply?
Apply to TiDB
TiDB
View all jobs →