Role Overview

We are seeking a Senior NetSuite Engineer to serve as a technical and functional owner of NetSuite, with deep expertise across Order-to-Cash (O2C), Record-to-Report (R2R), and core accounting processes. This role will partner closely with Finance, Accounting, Revenue Operations, Tax, and IT to design, build, and scale NetSuite solutions that enable accurate financial reporting, operational efficiency, and compliance.

The ideal candidate combines strong accounting domain knowledge with hands-on NetSuite configuration and development expertise, and has experience supporting complex revenue models, multi-entity environments, and close automation.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Key Responsibilities

NetSuite Ownership & Solution Design

• Act as a senior technical and functional lead for NetSuite, owning design decisions and best practices across O2C and R2R
• Translate business requirements into scalable NetSuite solutions using native configuration and custom development where required
• Lead NetSuite architecture decisions across subsidiaries, accounting books, and integrations

Order-to-Cash (O2C)

• Own NetSuite support and enhancements for
• Quotes → Sales Orders → Billing → Revenue Recognition → Cash Application
• Configure and optimize
• Billing schedules, invoice automation, and credit memo workflows
• Revenue Recognition including SSP, fair value pricing, and rev rec rules
• Multi-element arrangements, usage-based billing, subscriptions, and amendments
• Partner with Sales Ops and RevOps on
• Salesforce → NetSuite integrations
• Deal structure validation and downstream accounting impacts
• Reduce manual effort, billing errors, and revenue leakage through automation and controls.

Record-to-Report (R2R) & Accounting

• Own NetSuite processes supporting
• General Ledger, AP, AR, Fixed Assets, Intercompany, and Consolidations
• Design and enhance
• Month-end and quarter-end close workflows
• Journal entry automation and approvals
• Account reconciliations and variance analysis support
• Support multi-entity, multi-currency, and multi-book accounting environments
• Ensure alignment with GAAP/IFRS requirements, SOX controls, and audit readiness

Customization & Development

• Develop and maintain
• SuiteScript (1.0 / 2.x), SuiteFlow workflows, SuiteBuilder customizations
• Saved searches, dashboards, KPIs, and financial reports
• Build robust approval workflows, validations, and exception handling
• Optimize system performance and reduce technical debt

Integrations & Data Management

• Own and support integrations between NetSuite and
• Salesforce, billing platforms, payment processors, banks, tax engines, and data warehouses
• Partner with integration teams to ensure
• Data accuracy, idempotency, and error handling
• Lead data migrations, transformations, and historical data loads

Controls, Compliance & Audit

• Design and maintain SOX-compliant controls within NetSuite
• Support internal and external audits by
• Providing system documentation
• Explaining configurations and accounting logic
• Ensure strong role-based access controls and segregation of duties

Stakeholder Partnership & Leadership

• Serve as a trusted advisor to
• Accounting, FP&A, RevOps, Tax, and Finance leadership
• Lead NetSuite initiatives including
• New module rollouts
• Re-implementations or major upgrades
• Mentor junior NetSuite administrators and engineers
• Create and maintain system documentation and runbooks.

Required Qualifications 

• 7–10 years of experience with NetSuite ERP environments
• Strong hands-on experience supporting O2C and R2R processes
• Experience in SaaS, subscription, or usage-based revenue models strongly preferred
• Proven experience supporting month-end close and revenue accounting teams

Technical Skills

• Expert in: NetSuite GL, AR, AP, Revenue Management, and Billing
• SuiteScript (2.x preferred), SuiteFlow, and Saved Searches
• Strong experience with:
• Revenue Recognition (ASC 606)
• Multi-entity and intercompany accounting
• NetSuite integrations and data imports
• Concur, Coupa and other financial systems

• Working understanding of:
• GAAP accounting principles
• Revenue recognition and deferred revenue
• Financial close and reporting processes
• Ability to connect system design decisions to downstream accounting and reporting impacts

Soft Skills

• Excellent communication skills; able to bridge technical and accounting audiences
• Strong problem-solving mindset with attention to detail
• Comfortable operating in fast-paced, ambiguous environments
• Ability to lead initiatives independently and influence without authority

Preferred Qualifications

• NetSuite certifications (Administrator, ERP Consultant, SuiteCloud Developer)
• Experience with
• SOX-compliant environments
• Pre-IPO or public company finance systems
• Global tax engines (Avalara, Vertex)
• Prior experience leading a NetSuite re-implementation or major transformation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Realize your potential by joining the leading performance-driven advertising company! 

As the Finance Shared Services Leader on the Finance Team in our Gurgaon office, you'll play a vital role in building and managing our new Finance Shared Service Center in India from the ground up. Serving as the trusted "right hand" to our global finance leadership, you are not just managing a team, you are establishing a foundational site. You will recruit, train, and manage a high-performing team dedicated to Accounts Receivable (AR) and Accounts Payable (AP), ensuring operational excellence, optimized process flows, and scalable improvements across our global financial landscape.

To thrive in this role, you’ll need:

• 8–10+ years of progressive experience in Finance Operations, with proven senior management experience overseeing global Finance Operations teams.
• Global tech industry experience is a must, coupled with a "Builder Mentality" and a track record of building, scaling, and training shared services teams.
• High adaptability to change, with the proven ability to thrive in a fast-paced, dynamic environment.
• Deep, hands-on operational expertise with both end-to-end Accounts Receivable (collections to cash application) and full-cycle Accounts Payable.
• Strong systems knowledge, with NetSuite proficiency highly preferred, alongside experience with global payment gateways and billing structures.
• A strong process optimization background, demonstrating the ability to map process flows, identify systemic bottlenecks, and execute effective solutions.
• Operates with a high degree of independence and discretion, safeguarding sensitive financial operations while serving as a trusted leader and guiding the team.

How you’ll make an impact:

• Strategic Partnership & Site Operations: Serve as the trusted "right hand" to global finance leadership, playing a central role in launching the India Finance Shared Service Center and building its organizational structure.
• Team Building & Leadership: Recruit, onboard, train, and manage a high-performing team of AR and AP professionals, cultivating a culture of accountability and excellence.
• AR Management: Oversee the end-to-end AR process to ensure healthy cash flow, minimize DSO, and manage proactive collections, cash application, and month-end closing.
• AP Management: Direct the full P2P cycle, ensuring timely vendor payments, accurate NetSuite recording, and execution of global payment runs.
• Process Improvement & AI Integration: Analyze and document current process flows to identify operational gaps. Continuously explore ways to leverage different AI tools and capabilities to drive ongoing process improvements, making operations more effective and efficient over time.

What we offer:

• Fantastic global career opportunities, competitive salary and generous benefits.
• The chance to be part of building something unique.
• Invaluable experience in the world’s leading discovery & native advertising platform
• The opportunity to join an international team, that’s ambitious, revenue driven with a deep technical knowledge of digital advertising so the chance to learn from the best.
• A company that embraces change, has enormous potential for growth and offers a challenging yet collaborative working environment where you will always feel valued and be given every opportunity to make a name for yourself.
• An office culture that’s international, social, and supportive.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: With an office culture that’s international, social and supportive, Taboola offers very generous benefits including 30 days holiday, excellent health insurance, some flexible working, and stock options to name just a few.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

Sounds good, how do I apply?

It’s easy, submit your CV by clicking the “Apply” button below. 

About iNIZIO

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

About the role

You will support the effective delivery of People Services and Learning & Development (L&D) operations. This includes managing the People Services inbox and ServiceNow (SNOW) tickets, ensuring timely query resolution and escalation. You will maintain the Learning Management System (LMS), including uploading, updating, and organizing content, managing learner audiences, and supporting the learner experience.

You will coordinate Instructor-Led Training (ILT) sessions, overseeing scheduling, logistics, and communications. Working with the L&D Team Lead, Content & Brand Specialist and Centre of Excellence (CoE), you will support project delivery, content creation activities, and the setup of new learning programs.

You will provide reporting and data insights to support capacity planning, forecasting, and budget tracking, as well as manage purchase orders and other finance-related processes for L&D initiatives.

This role is fully remote and reports to the People Services L&D Team Lead.

Here’s what you’ll be doing:

• Manage the People Services inbox, handling queries efficiently and escalating when necessary.
• Oversee ServiceNow (SNOW) ticket management, including resolution and escalation.
• Provide day-to-day execution of tasks related to L & D systems, planning and content.
• Upload and maintain content in the LMS, ensuring correct formatting, capability and accurate tagging.
• Manage the learning library, adding, updating and removing content in collaboration with the Content & Brand Specialist.
• Administer Instructor-Led Training (ILT) sessions, including scheduling, logistics and communication.
• Create and manage learner audiences for training assignments and targeting.
• Oversee course cancellations and ensure timely updates and communications in LMS
• Monitor Learner experience in the LMS, providing usability feedback to the L & D Team Lead.
• Support CoE projects, including learning content creation using approved templates.
• Assist in the setting up of curricula for new learning programs.
• Partner with the L & D Team Lead and CoE to deliver project support and drive timely execution.
• Generate and maintain capacity reports for upcoming training sessions
• Support forecasting activities for Talent Management & Development (TM&D), particularly quarterly planning.
• Provide data-driven insights to inform planning and review meetings.
• Support purchase orders (POs) and finance-related processes for items managed in the CoE.
• Ensure accurate tracking and reporting of budget-related activities linked to L&D initiatives
• Support any other People Services & L & D activities as requested by your manager.

What do you bring to the role?

• Previous experience in a Learning and Development, HR or related role.
• Experience with Learning Management Systems (LMS), including content uploads, reporting and learner management.
• Strong organizational skills with the ability to manage multiple priorities.
• High attention to detail and accuracy in managing content, reports and data.
• Ability to work collaboratively across teams, particularly with CoE and Content & Brand Specialist.
• Experience with ServiceNow (SNOW) or a similar ticketing system.
• Strong communication skills, with the ability to provide clear learner updates and usability feedback.
• Proficiency with MS Office; experience with reporting tools and analyzing data is advantageous.
• Detail-oriented with the ability to manage multiple tasks and deadlines.
• A proactive and collaborative team player
• Experience of working within a L & D matrix / shared services model within a large complex organisation 

Our Pledge

At Inizio, we value inclusiveness, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

About iNIZIO

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

About the role

You will support the effective delivery of People Services and Learning & Development (L&D) operations. This includes managing the People Services inbox and ServiceNow (SNOW) tickets, ensuring timely query resolution and escalation. You will maintain the Learning Management System (LMS), including uploading, updating, and organizing content, managing learner audiences, and supporting the learner experience.

You will coordinate Instructor-Led Training (ILT) sessions, overseeing scheduling, logistics, and communications. Working with the L&D Team Lead, Content & Brand Specialist and Centre of Excellence (CoE), you will support project delivery, content creation activities, and the setup of new learning programs.

You will provide reporting and data insights to support capacity planning, forecasting, and budget tracking, as well as manage purchase orders and other finance-related processes for L&D initiatives.

This role is fully remote and reports to the People Services L&D Team Lead.

Here’s what you’ll be doing:

• Manage the People Services inbox, handling queries efficiently and escalating when necessary.
• Oversee ServiceNow (SNOW) ticket management, including resolution and escalation.
• Provide day-to-day execution of tasks related to L & D systems, planning and content.
• Upload and maintain content in the LMS, ensuring correct formatting, capability and accurate tagging.
• Manage the learning library, adding, updating and removing content in collaboration with the Content & Brand Specialist.
• Administer Instructor-Led Training (ILT) sessions, including scheduling, logistics and communication.
• Create and manage learner audiences for training assignments and targeting.
• Oversee course cancellations and ensure timely updates and communications in LMS
• Monitor Learner experience in the LMS, providing usability feedback to the L & D Team Lead.
• Support CoE projects, including learning content creation using approved templates.
• Assist in the setting up of curricula for new learning programs.
• Partner with the L & D Team Lead and CoE to deliver project support and drive timely execution.
• Generate and maintain capacity reports for upcoming training sessions
• Support forecasting activities for Talent Management & Development (TM&D), particularly quarterly planning.
• Provide data-driven insights to inform planning and review meetings.
• Support purchase orders (POs) and finance-related processes for items managed in the CoE.
• Ensure accurate tracking and reporting of budget-related activities linked to L&D initiatives
• Support any other People Services & L & D activities as requested by your manager.

What do you bring to the role?

• Previous experience in a Learning and Development, HR or related role.
• Experience with Learning Management Systems (LMS), including content uploads, reporting and learner management.
• Strong organizational skills with the ability to manage multiple priorities.
• High attention to detail and accuracy in managing content, reports and data.
• Ability to work collaboratively across teams, particularly with CoE and Content & Brand Specialist.
• Experience with ServiceNow (SNOW) or a similar ticketing system.
• Strong communication skills, with the ability to provide clear learner updates and usability feedback.
• Proficiency with MS Office; experience with reporting tools and analyzing data is advantageous.
• Detail-oriented with the ability to manage multiple tasks and deadlines.
• A proactive and collaborative team player
• Experience of working within a L & D matrix / shared services model within a large complex organisation 

Our Pledge

At Inizio, we value inclusiveness, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

Role

The staffing Analyst is a key member of Ignite’s central Staffing team, this is a critical role in ensuring staffing decisions are accurately reflected and managed within relevant systems. This role partner closely with each of the Staffing Execution Leads to support the recording of updates in FF - enabling accurate reporting.  

Reports to: Staffing Modernization lead

Location: India

About Inizio

Inizio is a global partner with over 10,500 experts operating in more than 50 countries. We support health and life science companies by turning science into strategy and executing across the product and patient journey. Our services include market research, strategy consulting, transformation consulting, and commercial benchmarking, all designed to be data-backed and patient-inspired.

About Ignite

Inizio Ignite is a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. We provide market research and insights, strategy consulting, people and transformation consulting, and commercial benchmarking that has empowered world-leading strategies for portfolio development, product launch, franchising, HEOR, pricing, and market access — all expert-designed, data-backed, and completely patient-inspired

Here’s what you’ll be doing

Project Administration and Staffing 

• Update project resourcing and assignments in Financial Force (Certinia) system.
• Manage and review project schedules for accuracy, cross-checking against project paperwork.
• Assist in the administration of the staffing inbox and project launchpad queue, triaging and escalating inquiries and requests as needed.
• Log system incidents and improvements in ServiceNow and ensure they are resolved to completion in a timely manner.
• Send notification confirmations to assigned project teams.
• Maintain data integrity by noticing trends or inaccuracies and providing solutions for streamlining reporting.
• Assist in managing capacity and utilization dashboard and updating and pulling appropriate data.
• Review and approve project expenses.
• Review and analyze timecard data.
• Support initiatives to improve the staffing experience, including skills tracking and case history expertise.  

People Operations 

• Collaborate with onboarding team to ensure new cohorts are set up in Financial Force.
• Conduct onboarding and offboarding procedures within Financial Force.

Here’s what you’ll need

• Experience, preferably in a professional services organization.
• A strong service orientation with a proactive approach to problem solving and ability to effectively communicate with stakeholders.
• Ability to pivot and reprioritize effectively in response to evolving business needs.
• Ability to thrive in a global team-based environment while independently driving meaningful impact.
• Strong analytical capabilities; comfort with drawing conclusions from large data sets. 
• Experience and understanding of project scoping, resource allocation and management, and project planning.
• Technical competence with Microsoft, Smartsheet, Salesforce.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

Artificial Intelligence

Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply anyway

The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB's GTM organization runs on a portfolio of 100+ SaaS applications across Sales, Marketing, Legal, and Customer Service Management – representing $$$M in annual contract value. We are on a mission to reduce that footprint by 30–50% while ensuring our teams have exactly the tools they need. The GTM SaaS Portfolio Analyst will be the operational backbone of that effort, sitting within the IT Pillar and working at the intersection of business strategy, technology, and stakeholder engagement.

This role goes beyond traditional IT analysis. You will own the full lifecycle of app evaluation- from inbound new tool requests to rationalization of the existing portfolio- driving structured, data-informed decisions that directly impact how MongoDB scales its GTM technology investments.

The right candidate for this role will

• Have strong analytical instincts and the ability to evaluate whether an existing tool can cover a new capability request- and where gaps exist (~20%), determine whether they can be closed through configuration or lightweight build rather than net-new procurement
• Be comfortable facilitating discovery calls with functional owners across multiple business units, asking the right questions to understand usage, business value, and ROI
• Have experience with SaaS tools, vendor contracts, or software procurement- ideally in a GTM, RevOps, or IT context
• Be able to build data-driven business cases including cost-benefit and ROI analysis to support consolidation and rationalization recommendations
• Translate business requirements into clear, actionable specifications- and communicate trade-offs and recommendations effectively to both technical and non-technical audiences
• Conduct fit-gap analysis, process mapping, and system capability assessments to align business needs with technology solutions
• Analyze system usage, adoption, and performance metrics using tools like Lumos to surface underutilized licenses and consolidation opportunities
• Partner with TPMs and engineering teams to assess whether capability gaps can be addressed in existing platforms (e.g., Salesforce) before recommending new tool procurement
• Leverage AI and analytics tools to enhance reporting, analysis, and operational efficiency
• Manage multiple concurrent workstreams across different functional owners without losing track of timelines, renewal dates, or open decisions
• Identify patterns across systems and processes and recommend scalable improvements
• Be knowledgeable of and experienced with working in Agile/Scrum environments

Position Expectations

• Own end-to-end analysis for new app requests: assess whether an existing app covers the requested capability, evaluate whether it can be extended to the requesting team, and where coverage is partial, determine whether the remaining gap can be addressed through configuration or lightweight build
• Drive SaaS rationalization across active dispositions (Analysis Required, Consolidate/Migrate, Negotiate & Right-Size)- initiating discovery calls, producing recommendation documents, and tracking stakeholder alignment per app
• Build and maintain the SaaS portfolio tracker, ensuring renewal dates, dispositions, functional owners, and action items are current and visible to IT leadership
• Partner with BU champions across GTM Field Operations, Marketing, Management, and Legal to understand how tools are used and what the cost of change would be
• Facilitate cross-functional alignment discussions and communicate insights, risks, and trade-offs clearly- including escalating to leadership when decisions are blocked
• Produce executive-ready recommendation documents and summary materials ahead of renewal deadlines and governance reviews
• Support planning and execution of application consolidation roadmaps, including tracking dependencies, migration efforts, and go-live readiness activities
• Contribute to post-launch stabilization and enablement for any tool transitions or new implementations

Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
• 8+ years of techno-functional experience in a business analyst, IT analyst, operations analyst, or similar role - ideally within a SaaS, tech, or high-growth company environment
• Experience working with SaaS tools, software vendor contracts, or technology procurement processes
• Strong analytical skills: comfortable pulling and interpreting usage data, building cost-benefit comparisons, and synthesizing findings into clear, actionable recommendations
• Excellent written communication - ability to produce well-structured documents for senior stakeholders that are clear, concise, and decision-ready
• Ability to manage multiple concurrent workstreams across different functional owners, keeping track of renewal timelines, open decisions, and action items simultaneously
• Proficiency in Excel or Google Sheets for data analysis, and familiarity with tools like Slack, Google Workspace, Confluence, or similar collaboration platforms

Nice to have

• Familiarity with Lumos, SaaS360, or similar SaaS management or ITAM platforms
• Exposure to GTM tools - CRM (Salesforce/Hubspot), sales engagement, data enrichment, or marketing automation platforms
• Prior involvement in software rationalization, vendor consolidation, or IT spend management programs
• Understanding of how SaaS contracts work: ACV, enterprise license agreements, renewal terms, and usage-based pricing structures
• Experience working in Agile or Scrum environments alongside engineering and product teams

Success Measures

• You’ll have fully ramped on the 100+app portfolio, established working relationships with key BU champions, and begun leading independent discovery calls and app reviews in 3 months 
• You’ll have measurably reduced the “Analysis Required” backlog, with at least 10 apps moved to a clear disposition with documented rationale and stakeholder sign-off. New app request turnaround will be running at 48–72 hours in 6 months 
• You’ll have contributed meaningfully to the 30–50% app reduction target, built a clean and well-maintained SaaS catalog, and established yourself as the go-to resource for GTM tool decisions across the organization in 12 months 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. 

MongoDB is an equal opportunities employer.

We are seeking a seasoned Senior Manager – Finance Technology to lead our India-based FinTech engineering organization supporting global Finance systems. This leader will own strategy, architecture, delivery, and operational excellence across core finance platforms including NetSuite, Coupa, SAP Concur, and RPA/AI-driven automation solutions.

This role requires strong functional expertise in Finance (O2C, P2P, R2R, FP&A, Treasury, Tax) combined with deep systems knowledge. The ideal candidate can bridge Finance, Engineering, and Business stakeholders while building a high-performing team in India.

We are looking to speak to candidates who are based in Gurugram or Bengaluru for our hybrid working model.

Key Responsibilities

1. Strategy & Roadmap

• Define and execute the Finance Technology strategy aligned to global Finance transformation goals
• Drive modernization of ERP, procurement, expense, and automation platforms
• Lead platform rationalization, technical debt reduction, and scalable architecture design
• Partner with CFO org to enable monetization, billing automation, compliance, and global expansion

2. Functional & Technical Leadership

• Act as the functional authority across
• Order-to-Cash (Revenue, Billing, Collections)
• Procure-to-Pay (Requisitions, AP Automation, Vendor Mgmt)
• Record-to-Report (GL, Close, Consolidation)
• Treasury & Tax systems
• Own solution architecture across NetSuite, Coupa, Concur, and RPA/AI
• Ensure systems are SOX-compliant, audit-ready, and scalable
• Lead integrations across CRM, Billing, Data Platforms, and downstream reporting systems

3. Engineering Leadership

• Build and scale a high-performing FinTech engineering team
• Manage Engineering Managers, Solution Architects, and Senior Engineers
• Establish delivery frameworks (Agile/Scrum), release governance, and platform SLAs
• Drive automation-first mindset using RPA and AI for Finance operations efficiency

4. Automation & AI Enablement

• Identify opportunities for RPA and AI-led transformation across Finance workflows
• Lead deployment of bots, intelligent document processing, reconciliations, and predictive analytics
• Implement controls and monitoring for automation reliability and compliance

5. Governance & Controls

• Ensure SOX, audit, and compliance alignment
• Own change management, environment strategy, and release management
• Manage vendor relationships and system integrators

6. Stakeholder & Executive Engagement

• Serve as a key FinTech partner to Finance leadership
• Present roadmap, risks, and investment cases to executive stakeholders
• Drive global alignment between India engineering and US/EMEA Finance teams

Required Qualifications

• 12–15+ years of experience in Finance Technology / Enterprise Applications
• 5+ years leading engineering teams (preferably global delivery model)
• Deep hands-on expertise in
• NetSuite (ERP, ARM, OneWorld, integrations)
• Coupa (P2P, sourcing, expense, invoice automation)
• SAP Concur
• Strong understanding of Finance processes (O2C, P2P, R2R, FP&A, Treasury, Tax)
• Experience implementing SOX controls and audit-compliant systems
• Experience leading ERP implementations or re-implementations
• Strong integration experience (APIs, middleware, iPaaS)
• Experience with RPA platforms and AI-based workflow automation

Preferred Qualifications

• Experience in SaaS or consumption-based billing models
• Experience scaling India GCC or captive engineering centers
• Familiarity with data platforms and Finance analytics ecosystems
• Exposure to M&A system integrations and global rollouts

Leadership Competencies

• Operates as both functional expert and engineering leader
• Strong executive communication and influencing skills
• Bias for automation and scalable architecture
• Builds teams with strong ownership and accountability
• Drives measurable business outcomes (close cycle reduction, automation %, DSO improvement, AP cycle reduction, etc.)

Success Metrics (First 12–18 Months)

• Reduction in manual finance workflows through RPA/AI
• Improved close cycle efficiency and system reliability
• Increased automation in P2P and O2C processes
• Platform stability (SLA adherence >99.9%)
• Scalable architecture supporting growth and new monetization models
• Strong bench of Finance systems engineering talent in India

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID :  4263321435

As the Sr. Manager of Marketplace Operations, you will own the end-to-end "Order-to-Cash" (OTC) strategy for MongoDB’s most critical growth engine. You are a "manager of managers," tasked with unifying the billing and collections functions into a single, high-efficiency Marketplace Center of Excellence.

You will own the daily financial operations of MongoDB’s cloud marketplace business across AWS, Azure, and GCP. Ensure seamless integration between partner portals and internal finance systems while safeguarding transaction accuracy, revenue integrity, and operational continuity. Proactively identify risks and implement scalable solutions as transaction volumes grow.

Based in our Gurugram office, you will sit at the intersection of Finance, Sales Operations, and Cloud Engineering. You aren't just managing a ledger; you are managing the financial health of our most critical growth channel, ensuring that high-volume marketplace transactions are billed accurately and collected with surgical precision.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

What You’ll Do

• Strategic Leadership: Define the vision and operational roadmap for the Global Marketplace Finance team, ensuring that billing accuracy and collection velocity keep pace with our hyper-growth
• Oversee Marketplace Billing Operations: Lead the team responsible for the complex "Top of Funnel" financial activities. This includes ensuring the integrity of usage-based metering, validating private offer contracts, and managing the monthly invoicing cycle across all major cloud hyperscalers to prevent revenue leakage
• Oversee Marketplace Collections & Cash Application: Direct the strategy for the "Downstream" financial cycle. You will be responsible for the timely recovery of marketplace payouts and the surgical application of cash from AWS, Azure, and GCP. This includes resolving high-level aging discrepancies and optimizing the reconciliation between partner reports and our internal subledger
• Oversee Marketplace Fee Logic: Standardize the reconciliation logic for 'Net-to-Gross' cash application. Ensure marketplace fees are accurately tracked
• Architecture & Scalability: Design and implement scalable workflows that bridge the gap between hyperscaler portals and our internal ERP (NetSuite) and CRM (Salesforce). Also Includes the processing and handling of complex third (3rd) party reseller deals
• Support the development and operationalization of new business models: Partner with Product, Sales, and Finance to ensure offerings are scalable, compliant, and revenue-ready (e.g., enabling new partner and marketplace offerings)
• High-Stakes Stakeholder Management: Act as the primary Finance point of contact for Cloud Alliance and Sales leadership. Represent Marketplace Finance in quarterly business reviews and strategic project steering committees
• Process Transformation: Identify automation opportunities within the "Lead-to-Cash" journey. Partner with Business Systems to eliminate manual interventions in the reconciliation and payout process
• Audit & Governance: Serve as the final authority on SOX controls and compliance for marketplace revenue, ensuring all activities are audit-ready and adhere to global revenue recognition standards (ASC 606)
• Team Development: Recruit, mentor, and retain a world-class team in India. Foster a culture of "Make it Matter" and "Build Together," ensuring your managers have the tools to lead their respective sub-functions effectively

What You’ll Need

• Experience: 12+ years in Finance Operations or Revenue Ops, with at least 5 years in a second-line management role (managing other managers)
• Marketplace Expertise: Deep knowledge of the cloud marketplace "Merchant of Record" model and hyperscaler fee structures
• Technical Vision: Proven ability to oversee complex system integrations (NetSuite, Salesforce, and automated Cash App tools)
• Analytical Mindset: Comfortable using data to identify trends in revenue leakage or collection bottlenecks
• Executive Presence: Ability to simplify complex financial operations for C-suite stakeholders and global partners

Success Measures (The MongoDB Way)

• In 3 Months: Conduct a full "health check" of current Marketplace Billing and AR processes and establish strong working relationships with your reporting managers
• In 6 Months: Successfully implement an automation that reduces the month-end close cycle for marketplace revenue by at least two days
• In 12 Months: Build a self-sustaining Marketplace hub in Gurugram capable of supporting 2x transaction volume with high accuracy and minimal headcount growth

Why Join Us?

• Global Impact: Lead the finance strategy for the fastest-growing part of a public tech giant
• People First: 20 weeks of fully-paid gender-neutral parental leave and industry-leading benefits in India
• Innovation: We don't just follow industry standards; we set them

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID : 1273401518

We're building a new product team in India to help shape how customers build, deploy, and operate AI applications on MongoDB. This is an early hire on a growing team—you'll join while the team is still taking shape, with the opportunity to have real impact from the start.

You'll report to a Director of Product Management based in Europe, working async-first with partners across India, EMEA, and North America. The engineering team in India is being built in parallel, so you'll be working closely with engineers from the early days of the team.

We are looking to speak to candidates based in Gurugram for our hybrid working model.

What you'll own

You'll be the end-to-end owner for a core area of our AI application platform—from discovery and vision through roadmap, delivery, and iteration. This is a senior individual contributor role where you lead through ownership, expertise, and cross-functional influence.

Day to day, that means:

• Defining product strategy and roadmap for your area, aligned with MongoDB's broader AI strategy and business goals
• Talking to customers — from AI-native startups to large enterprises — to understand how they build and deploy AI applications, where they struggle, and what MongoDB should do about it
• Writing clear product narratives, memos, and specs that align stakeholders, clarify trade-offs, to guide conversations with engineering, design, product marketing, etc
• Partnering with cross-functional stakeholders—including Engineering, Design, Product Marketing, Partners, Sales, and Developer Relations—to scope, prioritize, and ship, balancing experimentation with reliability and scale, and driving positioning, launches, and enablement
• Identifying new opportunities autonomously—spotting gaps, shaping problem spaces, researching industry trends and running discovery sessions with customers
• Define and own clear success metrics for your area and use them to prioritize, make trade-offs and communicate impact

You'll develop deep expertise in how companies build AI applications — including agentic workflows, retrieval and memory, evaluation, observability, and deployment patterns.

How we work

• Async-first. Documentation and written communication are how decisions travel across time zones
• Sync when it makes sense. When we need to discuss something live, we hop on a call to unbundle issues together
• In-person when it matters. The team gets together periodically for planning, relationship-building, and the kind of work that's better done face to face

What you'll bring

• 5+ years in product management (or equivalent) building platforms, infrastructure, or developer-facing products — ideally in cloud, data, or AI
• Proven end-to-end ownership of a product area: from framing the problem and vision through roadmap, execution, launch, and iteration
• Customer obsession: you're comfortable running discovery calls, digging into workflows, and turning messy feedback into clear product decisions
• Strong written and live communication: clear docs, productive meetings, confident stakeholder presentations. This matters more in an async, distributed team — writing is how you lead
• Technical depth sufficient to collaborate with senior engineers on distributed systems, cloud services, and AI/ML tooling, and to ask good questions when something is unclear
• Curiosity about AI: you follow how companies are building AI applications — agents, orchestration frameworks, RAG, fine-tuning, or other emerging patterns
• Comfort with ambiguity: you help define the problem, the success metrics, and the path forward. In an early-stage team, this is the job

Bonus points

• Experience building developer tools, AI platforms, or MLOps/LLMOps products.
• Engineering background or deep experience partnering with engineering on technical products.
• Experience with enterprise customers on mission-critical workloads.
• Comfort using AI tools (e.g., Claude, Gemini, Figma Make) to move faster and amplify impact.

How we'll measure success (30/60/90 days)

We need someone who can onboard quickly and start driving impact early.

In your first 30 days, you will:

• Ramp up on MongoDB products, AI application patterns, and how our teams work
• Shadow customer calls and internal forums to learn current strategy, open questions, and key stakeholders
• Produce a clear written overview of your product area: current state, key bets, and known gaps

By 60 days, you will:

• Take ownership of a set of customer relationships and run your own discovery conversations each week
• Own and socialize an initial strategy and roadmap proposal for your area, with clear problem statements and success metrics
• Partner with engineering and design to shape and drive at least one scoped initiative into execution

By 90 days, you will:

• Be the go-to owner for your product area, driving prioritization and day-to-day decision-making across functions
• Lead customer- and data-informed iterations on what you’ve shipped, adjusting the roadmap based on what you’re learning
• Contribute to the broader AI application platform strategy with perspectives from your domain, customers, and the field

Why this role

MongoDB is one of the most widely adopted database platforms in the world, used by tens of thousands of customers — including much of the Fortune 100 and a fast-growing set of AI-native startups. Our cloud platform, Atlas, runs across AWS, Google Cloud, and Azure.

This role puts you at the center of how MongoDB powers AI applications at scale. You’ll own a critical slice of that story, from strategy through delivery and adoption.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth.

With deep expertise in Salesforce administration, platform governance, automation, and system operations, the team continuously enhances the Salesforce CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions.

We are looking to speak to candidates who are based in Gurgaon for our hybrid working model.

What you’ll do

• We are looking for a Senior Salesforce Administrator – CPQ & CLM to manage and enhance the Salesforce CRM system supporting MongoDB’s Sales organization
• Effectively work both autonomously and collaboratively across Salesforce platform administration, configuration, release support, security, and audit-related activities
• Work closely with Tech Leads, Program Managers, Developers, DevOps teams, and Business Stakeholders to understand requirements and deliver scalable declarative solutions
• Contribute across multiple functions including platform administration, CI/CD participation, release support, access governance, security improvements, and audit readiness
• Ensure appropriate controls, documentation, and governance practices are followed to maintain a strong and effective control environment

Responsibilities

• Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types, and other core administrative functions
• Administer and support Salesforce CPQ and CLM processes, including product configuration, pricing rules, quote templates, approval workflows, contract generation, contract lifecycle workflows, and related business process automation
• Partner with Sales Operations, Revenue Operations, Deal Desk, Legal, and other business stakeholders to improve Quote-to-Cash and Contract Lifecycle Management processes
• Build and enhance Salesforce solutions using declarative tools such as Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, and page layouts
• Support DevOps and CI/CD activities including deployment, validations, release readiness, environment coordination, and change migration across Salesforce environments
• Participate in audit processes by supporting evidence collection, validating controls, documenting configurations, and helping close identified gaps
• Maintain a strong understanding of Salesforce security architecture, including profiles, roles, permission sets, field-level security, object access, and sharing rules
• Support platform stability and day-to-day operational activities by troubleshooting issues, resolving user requests, and maintaining data integrity
• Partner with business stakeholders to understand requirements, improve processes, and recommend scalable platform solutions
• Maintain clear documentation for system configurations, release activities, controls, support procedures, and governance practices
• Research platform capabilities, best practices, and new Salesforce features to continuously improve system effectiveness and administration maturity

Minimum Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, or equivalent experience
• 6+ years of Salesforce Administration experience in a mid-to-large enterprise environment
• Salesforce Certified Platform Administrator, Salesforce Certified App Builder, Salesforce Certified Advanced Administrator, Salesforce Certified Sharing & Visibility Designer certifications are required
• Salesforce CPQ Specialist certification strongly preferred
• Familiarity with AI-powered and agentic tools such as Cursor, Claude Code, Agentforce, and similar platforms
• Experience with DevOps and CI/CD tools such as Copado, Gearset, Git-based deployment workflows, or similar tools
• Strong analytical, troubleshooting, communication, and collaboration skills

Success Measures

• In 3 months, you will have developed a strong understanding of MongoDB’s Salesforce platform, support model, security posture, release processes, and core business workflows by working closely with stakeholders and technical teams
• In 6 months, you will have independently delivered multiple configuration-based enhancements, actively contributed to release and DevOps activities, and started driving improvements in platform governance, security, and operational efficiency
• In 12 months, you will have become a trusted Salesforce platform owner who can confidently contribute across administration, declarative delivery, security reviews, audit readiness, and release support while helping strengthen the overall Salesforce operating model

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID : 1273405394

MongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software. 

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Shift Timings - 6pm - 2am (Night Shift)

The Impact You Will Have

• Own MongoDB Capitalization commissions accounting processes for the monthly close.  Review and reconcile system-processed commissionable transactions in Xactly Incent (XI) when imported into Xactly CEA (the capitalization program) to ensure all commissions accrued are properly categorized and treated according to the capitalization rules listed in the Technical Accounting memo. Prepare monthly capitalization journal entries and provide monthly financial statements flux analysis
• Own the monthly operations of Xactly CEA from monthly XI data import, model run, manual adjustments uploads, to quarterly key tables and forms maintenance, to prepare reconciliations and capitalization schedules
• Work with the CEA Support team on bug fixes and enhancements.  Perform User Acceptance Testing (UAT)
• Prepare monthly Trend Analysis with monthly Capitalization activities that foot to the Trial Balance and Financials with detailed categorization and high level summary supporting MoM variances
• Work closely with FP&A and Commissions Operations teams to evaluate new compensation plan and elements changes and to ensure proper capitalization treatment as well as accounting impact and operational feasibility
• Assist in internal and external audit cycles and provide detail, accurate and complete supports
• Provide continuous improvements to the CAP commissions and reconciliation process through automation and rethinking legacy processes, maintain and draft process documentation
• Assist with system integration activities, which includes implementation a variety of finance and accounting solutions (Xactly CEA Accrual, Xactly Incent, NetSuite, etc)

Experience and Skills

• 3+ years of professional accounting experience
• Strong knowledge of US GAAP, ASC 606 & SOX
• Business systems knowledge such as Xactly, NetSuite and Floquast highly preferred
• Knowledge of internal controls over financial reporting and ability to implement controls to mitigate business risks
• Proficiency in Excel, Power Point and other Microsoft Office applications
• Strong interpersonal and communication skills and ability to collaborate across multiple departments and stakeholders
• Sensitive to deadlines and able to prioritize multiple projects and responsibilities
• Working knowledge of incentive plan structures (quotas, accelerators, pay mix, and on-target earnings) and systems
• Ability to work in a multifaceted and fast growth environment with changing priorities (Being a great team player)

Personal Attributes

• Detail oriented with excellent organizational and time management skills
• Excellent verbal and written communication, collaborative and people skills 
• Self-motivated with the ability to work independently and take initiative
• Ability to grow and think outside the box, identify problems and opportunities to improve upon existing processes and provide innovative solutions

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 1273371525

We're looking for a high energy, detail-oriented and hands-on individual to join the Revenue team as a Senior Specialist 2. This is a brand new role created to support the company's growth and will be based out of our Gurugram office.This individual will be required to assist in leading all revenue operations processes consisting of month end close, booking entries to the general ledger, reviewing sales transactions in our ERP system for completeness and accuracy, and revenue and deferred revenue account reconciliations.

This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Team Description

The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue. 

Candidate Profile:

Bachelor's degree or equivalent in Accounting (CA/CPA is a plus) with 5+ years of experience in a similar role within a global revenue accounting team

• Knowledge of revenue operations, revenue recognition and reconciliation process
• Prior experience working with sales data, customer contracts and product offerings
• Intermediate to advanced in MS Excel & experience working with large volumes of data
• Previous experience in Software/SaaS industry
• Knowledge of ERP and CRM systems (NetSuite, Salesforce)
• Proficient knowledge of US GAAP and ASC 606
• Experience working in a SOX-controlled environment 

Strong analytical, research, and problem solving skillsAcute attention to detail and well developed organization and time management skillsMust be self-motivated, flexible, deadline-oriented and able to complete tasks with minimal supervisionGood verbal and written communication skills, specifically the ability to articulate issues and present findings in a clear and summarized mannerAbility to adapt quickly in a rapidly scaling, dynamic environment, and align well with MongoDB’s core values

Position Expectations:

• Own month end close activities including cash activity, flux and other analyses, reconciliations and revenue recognition 
• Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations 
• Support review of different revenue streams for appropriate revenue treatments
• Perform analyses to assess the need for combining contracts pursuant to ASC 606
• Validate completeness and accuracy of SAAS usage and professional services data for revenue recognition
• Assist in calculation of self serve revenue from online credit card transactions 
• Assist in work papers, PBC’s and process walk-throughs for audits (internal and external)
• Prepare contract review write ups by identifying any non-standard terms and documenting accounting conclusions
• Maintain deferred revenue and contract asset schedule
• Prepare executive-level analytics for various internal and external presentations
• Partner cross-functionally with key internal business partners, such as GL, OTC, and Business Systems on ongoing issues and help drive to conclusion
• Assist in other ad hoc project work as required

Success Measures:

• A successful candidate must have the ability to operate effectively in a fast moving environment as well as have experience and a strong interest in operational processes.
• In 30 days, a successful candidate will become familiar with our business, product offerings, and revenue streams. 
• In 3 - 6 months, you’ll become familiar with our internal systems, operational workflows, and accounting close tasks assigned to you and would be performing them independently.  
• In 6 - 9 months, you’ll have established relationships with key business partners such as GL, Billing/OTC, and Business Systems/ERP and would be working directly with them as and when issues arise.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

We're looking for a high energy, detail-oriented and hands-on individual to join the Revenue team as a Senior Specialist 2. This is a brand new role created to support the company's growth and will be based out of our Gurugram office.This individual will be required to assist in leading all revenue operations processes consisting of month end close, booking entries to the general ledger, reviewing sales transactions in our ERP system for completeness and accuracy, and revenue and deferred revenue account reconciliations.

This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!

The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue. 

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Candidate Profile

Bachelor's degree or equivalent in Accounting (CA/CPA is a plus) with 3+ years of experience in a similar role within a global revenue accounting team

• Knowledge of revenue operations, revenue recognition and reconciliation process
• Prior experience working with sales data, customer contracts and product offerings
• Intermediate to advanced in MS Excel & experience working with large volumes of data
• Previous experience in Software/SaaS industry
• Knowledge of ERP and CRM systems (NetSuite, Salesforce)
• Proficient knowledge of US GAAP and ASC 606
• Experience working in a SOX-controlled environment 

Strong analytical, research, and problem solving skillsAcute attention to detail and well developed organization and time management skillsMust be self-motivated, flexible, deadline-oriented and able to complete tasks with minimal supervisionGood verbal and written communication skills, specifically the ability to articulate issues and present findings in a clear and summarized mannerAbility to adapt quickly in a rapidly scaling, dynamic environment, and align well with MongoDB’s core values

Position Expectations

• Own month end close activities including cash activity, flux and other analyses, reconciliations and revenue recognition 
• Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations 
• Support review of different revenue streams for appropriate revenue treatments
• Perform analyses to assess the need for combining contracts pursuant to ASC 606
• Validate completeness and accuracy of SAAS usage and professional services data for revenue recognition
• Assist in calculation of self serve revenue from online credit card transactions 
• Assist in work papers, PBC’s and process walk-throughs for audits (internal and external)
• Prepare contract review write ups by identifying any non-standard terms and documenting accounting conclusions
• Maintain deferred revenue and contract asset schedule
• Prepare executive-level analytics for various internal and external presentations
• Partner cross-functionally with key internal business partners, such as GL, OTC, and Business Systems on ongoing issues and help drive to conclusion
• Assist in other ad hoc project work as required

Success Measures

• A successful candidate must have the ability to operate effectively in a fast moving environment as well as have experience and a strong interest in operational processes
• In 30 days, a successful candidate will become familiar with our business, product offerings, and revenue streams
• In 3 - 6 months, you’ll become familiar with our internal systems, operational workflows, and accounting close tasks assigned to you and would be performing them independently
• In 6 - 9 months, you’ll have established relationships with key business partners such as GL, Billing/OTC, and Business Systems/ERP and would be working directly with them as and when issues arise

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID : 1273410546

Role Summary

The Senior Strategy & Operations Lead is a high-impact partner to IT leadership, responsible for driving strategic alignment, operational excellence, and execution rigor across all IT pillars. This role leads IT-wide planning, governance, and communications to ensure the CIO’s priorities translate into measurable business outcomes.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Key Responsibilities

• Lead IT Strategic Planning & Governance
  - Drives the definition of IT OKRs, quarterly business reviews, and multi-year strategic planning cadences to align priorities and track value delivery
• Drive Executive Decision Enablement
  - Build insights, narratives, and recommendations that inform CIO/leadership decisions, including board materials and enterprise updates
• Orchestrate Cross-Functional Initiatives
  - Coordinate strategic programs that span pillars, ensuring ownership clarity, risk management, and measurable outcomes
• Evolve IT Operating Model
  - Deploy “run IT like a product” standards across agile delivery, resource planning, intake, and change management
• Champion Operational Excellence
  - Standardize ways of working, reporting frameworks, and collaboration mechanisms across IT

Qualifications

• 8–10 years in technology strategy, PMO leadership, or chief-of-staff–style roles, ideally within a CIO’s office
• Experience partnering with senior executives and driving cross-functional impact
• Strong strategic thinking, communication, and organizational leadership skills
• Familiarity with product-centric delivery, agile, and enterprise planning tooling

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 4263309677

MongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software. 

We are seeking a Senior Technical Program Manager (TPM) to join our growing Gurugram Products & Technology team to devise, implement and improve processes (and associated tools) and apply technical judgement to help MongoDB engineers succeed in building and delivering a new platform we are building to make it easier for customers to build AI applications using MongoDB. 

As a Senior TPM on this new team, you will own processes across the engineering department, ensuring teams operate smoothly from idea to release and for every step in between. You will be working closely with Engineering and Product teams distributed in India, EMEA and US. You will be the owner of processes that ensure this critical team is able to seamlessly execute on their plans as they work closely with early customers on deployments. 

MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. 

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Position Expectations

• Work closely with and facilitate communication between research, product management, product engineering, product design peers as well as other teams within the company to define the first version and future evolution of the service 
• Communicate and facilitate resolution of potential issues as we become aware of them
• Act as a steward for the tools that power our engineering operations (including wiki, project management software, retrospective tools etc)
• Track and ensure success of engineering deliverables and release tasks
• Continually improve processes to ensure more efficient releases

Qualifications

• 4+ years experience of working in an Engineering organization with high scale cloud or multi-cloud software projects in a program / project management, development or administrative role
• Degree in Computer Science, Mathematics, Engineering, Statistics, related fields or equivalent industry experience
• Ability to maintain a strategic view of our software engineering process even while executing on the detailed tasks of day-to-day development
• Skilled at communicating with a diverse set of engineers, product managers, and leadership
• Hyper-organized and capable of juggling all of the data created by work across Core Engineering
• Knowledgeable of and experienced with implementing agile/Scrum best practices
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Experienced in successfully delivering complex cross-functional projects
• Able to appreciate the engineering concepts being discussed, allowing them to facilitate discussion and flesh out the details required to ensure successful delivery
• Experienced in gathering process pain points from team members and stakeholders and devising improvements to address them
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Strong verbal and written technical communication skills, desire to collaborate with colleagues
• Eager to learn, with a strong technical background

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 1273354604

MongoDB continues to grow incredibly fast. This is the perfect opportunity to roll up your sleeves and have a positive impact at a hyper-growth company. We’re looking for someone who is excited to join a team where they can proactively identify and implement systems and process improvements to help grow and scale the business. In this high impact role, you will work closely with executives and internal functions including Sales, Sales Operations, Sales Analytics, Deal Desk, Business Systems, Finance and Accounting, and HR to improve and establish processes and systems for our next stage of growth.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Shift Timings: 6:00 PM-2:00 AM -Night Shift (Cabs will be provided)

Responsibilities

We are looking for a highly motivated Sales Commissions Analyst to play a key role within MongoDB’s Sales Compensation Team. This highly visible position is key to supporting the continued rapid growth of the Company and will be primarily responsible for administration & analysis of the Global Sales Incentive Plans. We are looking for someone who is detail oriented with excellent organizational and time management skills. Excellent verbal and written communication, and collaborative skills are also required to interface in a cross functional teaming environment with various levels of management. This is an excellent opportunity for a sharp, eager professional passionate about working in a dynamic environment with one of the fastest growing companies in the Database Market.

• Responsible for the administration of MongoDB’s Global Sales Compensation Plan in Xactly Incent, including timely electronic distribution and acceptance tracking of plans
• Responsible for the calculations of MDB compensation plans to ensure payments are accurate, complete, and in compliance with company policy and practice
• Partner with Sales Operations and Sales Finance to maintain and deploy worldwide annual compensation plans on time
• Assist with identifying opportunities for efficiencies and improvements within commissions process and workflows 
• Support and test the design and implementation of sales compensation plans, policies, and process changes throughout the year
• Provide ongoing quality support to our sales customers and resolve commission cases and exceptions in a timely manner
• Work cross-functionally with our partners, including Business Systems, to scale the commissions process and systems aligning with Company growth
• Provide ongoing training for newly hired and existing sales representatives and management on Xactly software and commission processes
• Work closely with Human Resources and Sales Operations to track changes in sales employee data for new hires, terminations, promotions, transfers, compensation and retroactive changes
• Prepare and post monthly sales commission and bonus accruals and payments on time
• Assist with ad hoc commission data gathering, reporting, analysis and other projects as needed
• Develop and assist with maintaining written process documents needed to effectively manage all comp

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 4263344420

We’re looking for a highly analytical, systems-oriented, and detail-obsessed Sr. Startup Program Operations Manager to build and scale the operational backbone of the MongoDB for Startups Program.

This is a highly execution-focused role, ideal for someone who thrives on creating structure and organization in high-growth environments. You will own the systems, processes, and operational rigor that power the MongoDB for Startups program, from application evaluation to lifecycle communications and performance dashboards. You will ensure high-quality startups are identified, supported appropriately, and activated within MongoDB’s ecosystem.

This is a high-impact role within MongoDB’s startup efforts, working closely with Marketing, Sales, Partnerships, Finance, and Operations to ensure the program’s durability, credibility, precision, and measurable business impact.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Position Expectations

• Own end-to-end operational management of the MongoDB for Startups application process, including review, qualification, tiering, and approvals
• Evaluate applications to ensure alignment with program criteria, leveraging both internal and external data sources to validate applications 
• Ensure approved startups receive appropriate credit allocations and program resources based on established tiering and program stipulations
• Serve as the primary point of contact for inbound startup program inquiries, managing requests with clarity and efficiency
• Build and maintain reporting infrastructure to track applications, acceptances, activation rates, consumption, and program ROI
• Support the broader startup marketing function through lead management, campaign uploads, lifecycle nurture development, and scalable engagement workflows
• Partner cross-functionally to align the startup program with Sales, Marketing, Finance, and RevOps workflows
• Continuously identify bottlenecks and inefficiencies, implementing process improvements that elevate speed, quality, and transparency

The right candidate for this role will be

• 5–8 years of experience in program management and operations, startup ecosystem programs, revenue operations, growth operations, or a similar operational function
• Experience communicating directly with customers, with the ability to triage high volumes of inbound inquiries, prioritize effectively, manage escalations, and respond with clarity and professionalism
• Experience managing or operating structured, global, tiered programs at scale
• Strong analytical capabilities, with experience building dashboards and deriving insights from data
• Deep operational discipline with strong attention to detail and process documentation
• Comfortable working cross-functionally and navigating ambiguity in a fast-moving startup ecosystem
• Excellent written communication skills
• Passionate about supporting high-quality founders and building operational excellence behind a best-in-class startup program

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273372526

This new team will architect the platform foundation and infrastructure that enables a "build once, run anywhere" model, ensuring our AI-powered modernisation suite operates seamlessly regardless of a client's security or network constraints. We are looking for engineers to join this high-visibility initiative, where you will solve unique distributed systems puzzles and help shape the future of how global enterprises leverage GenAI.

We are looking for an experienced software engineer who thrives on solving infrastructure constraints and building enterprise facing platforms. 

The ideal candidate is a hands-on technical leader who can architect complex distributed systems, mentor engineers, and collaborate with product teams to deliver a platform that minimizes deployment friction and meets customers’ compliance requirements.

This role can be based out of our Gurgaon office or Remotely in India.

The ideal candidate for this role will have

• 8+ years of software development and operations experience, with a focus on building platforms and distributable software infrastructure.
• 2+ years of experience leading, coaching, and mentoring a team of engineers to achieve high-impact results.
• Deep experience designing distributable applications that run in air-gapped or highly restricted network environments.
• Strong proficiency in containerization and orchestration, with the ability to design systems where the host executes containerized applications under strict security monitoring.
• Experience building Service Host architectures that provide shared routing, proxy layers, and API gateways for multiple underlying services.
• Experience managing persistent storage solutions (blob/file storage) within distributed systems.
• Understanding of security-first design, specifically regarding the execution of untrusted code, fine-grain access control, and rigorous input validation.
• Experience designing auto-update mechanisms for software that cannot directly access the public internet.
• Curiosity, a positive attitude, and a drive to continue learning.

Position Expectations

• Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement.
• Drive the distributed infrastructure for the Application Modernisation Platform, ensuring it supports a self-service SaaS product model while operating within client-controlled environments.
• Lead the design and implementation of a sophisticated orchestration layer that manages authentication, telemetry, and the lifecycle of modernization tools.
• Architect a client-side application that manages developer workflows and communicates securely with hosted services.
• Solve complex "Day 2" operations challenges, such as designing interfaces to solve DevOps challenges to manage users, secrets, and updates.
• Collaborate with security and product teams to ensure the platform can execute code generation and LLM-based tasks securely, protecting both client data and MongoDB IP.
• Act as a hands-on leader, guiding the team through technical challenges related to container security, local vs. hosted logic distribution, and cross-service data sharing.

Success Measures

Within the first three months, you will have:

• Fully ramped up on our architecture, business domain, and the specific constraints of deploying software to large enterprise client environments.
• Established yourself as the technical leader within the team, actively driving technical decisions.
• Begun mentoring team members and collaborating with product counterparts to define the integrations between the platform and the tools it hosts.

Within six months, you will have:

• Successfully led the team to deliver a prototype or initial release of the Deployment Platform that supports the core modernization toolset.
• Designed and implemented a streamlined process for platform updates that works within client security constraints.
• Established a precise rhythm of execution and served as a role model for a high-performing team.

Within 12 months, you will have:

• Become recognized as the go-to technical expert for the deployment and operations domain at MongoDB.
• Delivered a stable, production-ready platform that allows our Field Engineering teams to deploy tools without significant delays or approvals.
• Played a crucial role in helping recruiting and growing the engineering team.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

This new team will architect the platform foundation and infrastructure that enables a "build once, run anywhere" model, ensuring our AI-powered modernisation suite operates seamlessly regardless of a client's security or network constraints. We are looking for engineers to join this high-visibility initiative, where you will solve unique distributed systems puzzles and help shape the future of how global enterprises leverage GenAI.

We are looking for an experienced software engineer who thrives on solving infrastructure constraints and building enterprise facing platforms. 

The ideal candidate is a hands-on technical leader who can architect complex distributed systems, mentor engineers, and collaborate with product teams to deliver a platform that minimizes deployment friction and meets customers’ compliance requirements.

This role can be based out of our Gurgaon office or Remotely in India.

The ideal candidate for this role will have

• 8+ years of software development and operations experience, with a focus on building platforms and distributable software infrastructure.
• 2+ years of experience leading, coaching, and mentoring a team of engineers to achieve high-impact results.
• Deep experience designing distributable applications that run in air-gapped or highly restricted network environments.
• Strong proficiency in containerization and orchestration, with the ability to design systems where the host executes containerized applications under strict security monitoring.
• Experience building Service Host architectures that provide shared routing, proxy layers, and API gateways for multiple underlying services.
• Experience managing persistent storage solutions (blob/file storage) within distributed systems.
• Understanding of security-first design, specifically regarding the execution of untrusted code, fine-grain access control, and rigorous input validation.
• Experience designing auto-update mechanisms for software that cannot directly access the public internet.
• Curiosity, a positive attitude, and a drive to continue learning.

Position Expectations

• Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement.
• Drive the distributed infrastructure for the Application Modernisation Platform, ensuring it supports a self-service SaaS product model while operating within client-controlled environments.
• Lead the design and implementation of a sophisticated orchestration layer that manages authentication, telemetry, and the lifecycle of modernization tools.
• Architect a client-side application that manages developer workflows and communicates securely with hosted services.
• Solve complex "Day 2" operations challenges, such as designing interfaces to solve DevOps challenges to manage users, secrets, and updates.
• Collaborate with security and product teams to ensure the platform can execute code generation and LLM-based tasks securely, protecting both client data and MongoDB IP.
• Act as a hands-on leader, guiding the team through technical challenges related to container security, local vs. hosted logic distribution, and cross-service data sharing.

Success Measures

Within the first three months, you will have:

• Fully ramped up on our architecture, business domain, and the specific constraints of deploying software to large enterprise client environments.
• Established yourself as the technical leader within the team, actively driving technical decisions.
• Begun mentoring team members and collaborating with product counterparts to define the integrations between the platform and the tools it hosts.

Within six months, you will have:

• Successfully led the team to deliver a prototype or initial release of the Deployment Platform that supports the core modernization toolset.
• Designed and implemented a streamlined process for platform updates that works within client security constraints.
• Established a precise rhythm of execution and served as a role model for a high-performing team.

Within 12 months, you will have:

• Become recognized as the go-to technical expert for the deployment and operations domain at MongoDB.
• Delivered a stable, production-ready platform that allows our Field Engineering teams to deploy tools without significant delays or approvals.
• Played a crucial role in helping recruiting and growing the engineering team.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

MongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software.

The IT Go-to-Market organization is looking for a seasoned Staff Technical Program Manager to help drive technology initiatives that support Sales, Marketing, and deal strategy with a strong emphasis on high-impact Cross functional GTM and AI initiatives. The team partners closely with Go-to-Market leaders to enable revenue growth, improve seller and marketer productivity, and accelerate deal execution through scalable, data-driven solutions.

We are looking to speak to candidates who are based in Gurugram / Bengaluru for our hybrid working model.

Position Expectations

• Proactively keep stakeholders informed, connect inputs across documents and workstreams, identify gaps, and clearly articulate risks, tradeoffs, and recommendations
• Demonstrate expertise in creating concise briefs and presentations tailored to stakeholder needs, enabling effective decision-making at all level
• Excel at tracking workstreams, managing dependencies, and driving tasks to closure, ensuring accountability and timely delivery
• Lead the planning and execution of large, cross-functional programs, including pilots, go-live readiness, enablement, and post-launch stabilization
• Leverage technical acumen and analytical skills to drive technical programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to technical program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with key stakeholder groups across the organization
• Expand knowledge into new domains as called upon
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in a PMO and/or engineering organization leading complex cross-functional technical programs
• Experienced with 3+ years of IT and/or engineering background
• Proven experience managing large, complex, technology-enabled programs supporting Go-to-Market (GTM) stakeholders
• Strong understanding of GTM functions, CRM platforms, and Lead-to-Quote processes
• Demonstrated ability to work closely with Product Managers and engineering teams, with a solid grasp of the capabilities, workflows, and processes that drive engineering excellence and productivity
• Skilled at partnering with business stakeholders to break down engineering challenges and translate abstract goals into clear, actionable plans
• Capable of participating in product reviews and design discussions, effectively articulating trade-offs, decisions, outcomes, and next steps
• Adept in use of AI in Program management for reporting, task tracking and day to day operations
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Smartsheet PPM, GSuite etc)
• Familiar with MongoDB or a comparable technology

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 4263324264

Job Overview:

We are seeking a skilled and detail-oriented U.S. International Tax Manager to join our global tax team. In this role, you will oversee the company’s U.S. international tax planning, compliance, and reporting, ensuring alignment with business objectives while navigating complex tax laws. Working closely with internal and external stakeholders, you will drive the delivery of effective tax strategies and maintain compliance within an ever-evolving international tax landscape.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Key Responsibilities

• Compliance and Reporting: Manage and oversee U.S. international tax compliance, including forms such as Form 5471, Form 8858, and foreign tax credit calculations, ensuring accurate and timely filings.
• Tax Planning: Provide technical expertise in the analysis, implementation, and optimization of U.S. international tax strategies, including GILTI, Subpart F, FDII, BEAT, and foreign tax credits.
• Global Tax Operations: Support the preparation and review of quarterly and annual tax provisions, specifically focusing on international tax components of ASC 740 reporting.
• Tax Research: Conduct detailed research on U.S. international tax laws, treaty benefits, and implications of legislative changes (e.g., OECD BEPS, U.S. Tax Reform), and provide actionable guidance to leadership.
• Cross-Functional Collaboration: Partner with finance, legal, accounting, and other teams to advise on tax-efficient strategies for cross-border transactions, acquisitions, and expansions.
• Tax Technology: Support process improvement initiatives related to tax automation, efficiency, and the use of tax software tools.
• Audit Support: Assist with tax audits and reviews conducted by U.S. or foreign tax authorities, including preparing documentation and managing information requests.

Minimum Qualifications

• Bachelor’s Degree in Accounting, Finance, Taxation, or a related field. CPA or CA 
• 5-7 years of relevant experience in U.S. international tax within public accounting, a corporate tax department, or consulting.
• Strong technical knowledge of U.S. international tax laws, including GILTI, Subpart F, FDII, BEAT, foreign tax credits, and treaty applications.
• Proficiency in ASC 740 (accounting for income taxes), particularly for international tax provisions.
• Working experience with U.S. compliance software such as Corptax, OneSource, or similar tools is strongly preferred
• Excellent research and analytical skills with the ability to synthesize complex concepts and communicate recommendations.
• Proven ability to manage multiple projects simultaneously in a deadline-driven environment.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID : 1273385022

MongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software. 

We are seeking an experienced and dynamic Operations Finance Leader to join our team in India. This newly created position will be responsible for leading and developing a high-performing team to deliver world-class services expected from a Centre of Excellence operation. You will also work closely with the broader FinOps India leadership team to drive culture and connectedness and be an active member of the global finance leadership team. 

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Responsibilities

• Lead and develop a high-performing team of cross functional professionals to deliver world-class services to internal customers
• Provide oversight for all finance and accounting operations and ensure timely delivery of services including relevant metrics and SLAs
• Drive process improvements, standardization, globalization and operational efficiencies that is expected from a Centre of Excellence operation
• Work collaboratively with other leaders in MongoDB to ensure alignment to functional strategy and consistency in service of our center of excellence provides to teams globally
• Foster a culture of continuous improvement and a customer-centric mindset within the shared services team
• Identify and mitigate operational and internal control risks Lead change management initiatives to drive adoption of new processes and technologies
• Establish and maintain relationships with key stakeholders, including internal customers, senior leaders, and service providers
• Develop and monitor performance metrics to track progress and ensure accountability
• Act as business partner to the Senior Accounting Leadership and support in carrying out the organization priorities and objectives
• Model ‘Growth Mindset’ at all times - show that improvement is always possible

Key Competencies Required

• Outstanding communication skills in English (both oral and written)
• Strategic, analytical and critical thinking skills
• Personal commitment to accuracy, excellence and quality
• Values driven and role model for the team
• Dynamic self-starter that demonstrates creativity and initiative
• Intrinsically motivated to learn and grow
• Honesty and integrity

Requirements

• A Qualified Chartered Accountant, MBA in Finance or any similar qualification preferred
• 15+ years of experience in shared services operations, with at least 10 years of leadership experience
• Strong understanding of shared services operations, including process improvement, standardization, and operational efficiencies
• Experience in change management and driving adoption of new processes and technologies
• Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders at all levels, from all disciplines, backgrounds and cultures - both in the region and across the globe.
• Act as a role model and be committed to model appropriate executive behavior at all times; consistently ‘live’ MongoDB’s organizational values.
• Ability to work effectively in a fast-paced, dynamic environment with a strong sense of urgency
• Strong leadership skills, with the ability to motivate and inspire a team, build trust, and drive results
• Demonstrated ability to develop and mentor team members, and to create a culture of inclusion, collaboration and accountability
• Global mindset and cultural sensitivity, with an ability to work effectively with diverse
  teams across geographies and cultures

If you are an experienced and results-driven operations leader with a passion for delivering world-class shared services and a demonstrated ability to lead high-performing teams, we invite you to apply for this exciting opportunity.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 1273373044

The Director, Employee Experience India will report to the Head of Regional HR, APAC and will be the face of the People Team to the India employees and managers while serving as the main point of contact for escalated inquiries and concerns, performance management, employee well-being, employee relations, and compliance. Additionally, this role will proactively and collaboratively, support and partner a local business unit leader and their team, while overseeing and/or directly leading the local Employee Experience team. 

The Employee Experience Team at MongoDB India is the face of HR to the approximately 800 employees. The team is responsible for providing full employee life cycle service delivery from onboarding to separation management in partnership with the rest of the People Team including the following CoEs: Recruiting, Total Rewards, Learning and Development, Employee Engagement & Inclusion, HR Business Partnering and HR Operations. The team is also responsible for our Workplace sustainability and community/events efforts, Employee Relations, policy and process enhancements including regional compliance as well as developing programs to enhance manager capability across the company. 

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Key Responsibilities

• Management: Effectively lead India Employee Experience team and manage direct report(s), with effective cadence, fostering a collaborative and productive work environment while actively supporting their professional development 
• Partnership: Partner with global HRBPs and COEs to support achieving the people goals of assigned business units in India
• Service Delivery: Serve as the main point of contact for escalated employee and people manager questions and concerns for your assigned business unit and broader India businesses.
• Performance Management: Coach and enable managers to set clear expectations, provide regular feedback, and manage employee performance
• Employee Relations: Support our commitment to a safe and balanced workplace by evaluating employee complaints to make appropriate recommendations to address the matter. Conduct mediation sessions when necessary.
• Process Improvement: Develop and evolve MongoDB People processes and systems to continue elevating the employee and manager experience
• Compliance: Stay updated on employment law and current legislation related to Human Resources, providing valuable advice to managers, identifying risks, and suggesting alternative solutions. Contribute to the evaluation, development, and enhancement of company policies as needed
• Culture Ambassador: Focus on manager and leadership enablement; support and promote a values-based culture and effective hybrid working environment in partnership with Workplace and local leadership
• Coaching: Act as a trusted advisor, applying your HR expertise and understanding of MongoDB’s business to effectively partner with leaders to provide guidance, support, and coaching to drive people development and business results
• Knowledge: Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law

Requirements

• Ideally, a Bachelor’s degree in HR or related field with at least 10 years of well-rounded experience in progressive HR roles with at least 5 years in a leadership position. Must have strong performance management, coaching, business partnership, employee relations, and HR operations background. Experience in a high growth technology business is a plus.  Relevant certifications are a double plus
• Exceptional communication, interpersonal and influence skills with the ability to influence and engage others  
• Strong understanding and working knowledge of employment laws of India is a must, combined with the proven ability to interpret and guide employment matters, manage grievances, disputes and investigations in alignment with local employment law and regulations
• Passion for and demonstrated expertise in developing and implementing HR programs and driving operational excellence for a high growth and complex company. We are still building the bridge as we walk, and we need someone who has the organizational & project management skills that are required to do that and enjoys the exhilaration that comes with it
• Critical thinking skills are important. This includes the ability to analyze a situation or problem, identify the root cause, break solutions down into achievable milestones and make informed data-driven decisions
• Adaptability and flexibility for two reasons - we are a company that is scaling in a market that is constantly evolving and this role partners with employees at all levels of the organization. You will need to shift regularly between tactical and strategic priorities, deal with a lot of change and focus on driving outcomes across a wide range of levels in the company
• Ability to handle sensitive and confidential information with discretion
• You need to be comfortable in an accelerated learning environment and be self-motivated and assertive to succeed

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273353296

The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth.

With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions.

We are looking to speak to candidates who are based in Gurgaon for our hybrid working model.

Role Overview

We are looking for a highly experienced Lead Salesforce Engineer to drive the architecture, design, and evolution of critical Salesforce and CRM solutions across our business systems landscape. This role combines deep technical leadership, hands-on solution design, cross-functional stakeholder partnership, people management, and a modern engineering mindset that embraces AI-powered development responsibly to improve productivity, quality, and long-term platform health.

What you’ll do

• Lead the architecture, design, and development of scalable Salesforce solutions, including custom applications, automations, and integrations
• Translate business requirements into secure, maintainable, and scalable technical solutions aligned with long-term platform strategy
• Partner closely with business stakeholders, product teams, and engineering teams to refine requirements and deliver high-quality solutions
• Oversee integrations between Salesforce and other enterprise platforms, ensuring reliable data flow and sound system design
• Drive platform optimization across performance, scalability, usability, maintainability, and governance
• Establish and enforce engineering standards for coding, testing, documentation, CI/CD, and release management
• Troubleshoot complex technical and production issues and drive long-term, scalable resolutions
• Maintain technical documentation, including architecture decisions, design specifications, and implementation details
• Stay current with Salesforce platform capabilities, releases, and best practices, and proactively recommend improvements
• Proactively identify process and technical gaps, and help define and drive tech debt reduction initiatives, platform modernization efforts, and engineering efficiency improvements across the Salesforce ecosystem
• Leverage AI-powered engineering tools such as Apex Guru, GitHub Copilot, Salesforce Agentforce/Vibes, Claude Code, and similar capabilities to improve development productivity, code quality, design effectiveness, troubleshooting, and documentation, while applying strong judgment around security, privacy, accuracy, and responsible AI usage

Responsibilities

• Provide technical leadership through architecture reviews, design reviews, code reviews, and engineering best practices
• Act as a subject matter expert on Salesforce development, platform capabilities, automation, integrations, and scalable CRM solution design
• Lead technical design sessions and identify gaps between current-state and future-state solutions
• Evaluate emerging technologies, frameworks, and engineering practices, and drive proof-of-concepts where appropriate
• Mentor engineers across the team and foster a culture of ownership, collaboration, continuous learning, and engineering excellence
• Support team growth by coaching, developing talent, and helping build a high-performing engineering organization
• Influence business and technical stakeholders through strong communication, sound judgment, and effective problem-solving
• Operate effectively in a fast-changing environment by managing priorities, driving accountability, and ensuring high-quality execution

Minimum Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
• 12+ years of experience in Salesforce engineering, application development, or technical leadership within global SaaS organizations
• Strong hands-on experience with Apex, Lightning Web Components, Flows, integrations, and Salesforce platform customization
• Strong understanding of Salesforce architecture, governor limits, design patterns, and scalable solution design
• 5+ years of experience working with Salesforce CPQ and strong understanding of Quote-to-Cash / Order-to-Cash processes
• Experience with DevOps, CI/CD, release management, and Agile/Scrum delivery models
• Salesforce Platform Developer II (PD2) and Salesforce CPQ Specialist certifications required; Salesforce Certified Application Architect and Salesforce Certified System Architect certifications strongly preferred

Success Measures

• In 3 months, you will: Develop a strong understanding of MongoDB’s Salesforce ecosystem, business processes, and technical landscape. Build trusted relationships with key stakeholders and engineering partners
• In 6 months, you will: Lead the technical design and successful delivery of critical Salesforce initiatives. Establish yourself as a trusted technical leader within the Sales Apps team
• In 12 months, you will: Be the go-to technical leader for Salesforce architecture, complex solution design, and platform strategy. Elevate team quality through strong technical leadership, mentoring, and scalable engineering practices

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273405377

We are seeking an Engineering Lead to join our growing Gurugram Product & Technology team to provide technical direction, direct architecture, and implement core parts of a new platform we are building to make it easier for customers to build AI applications using MongoDB. 

As an Engineering Lead on this new team, you will be responsible for leading and growing an engineering team, taking on challenging, high-visibility projects that improve and enhance the performance, scalability, and reliability of the distributed systems infrastructure for this new product. MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Position Expectations

• Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement.
• Drive the architectural vision for the platform, ensuring it runs equally well on public clouds, private cloud environments and on-premise.
• Work with product managers, program managers, design & analytics teams and other teams to define, prioritize and deliver new features that delight our users and drive platform improvements
• Take responsibility for the planning and execution of major features, raise delivery risks
• Own the monitoring, operations, and maintenance of the systems your team develops
• Enable the team to operate efficiently by removing technical obstacles, coordinating with other teams on dependencies, and prioritizing the team's overall well-being
• Contribute to planning for organizational growth, including allocation of engineering resources, participate in hiring and assignment of projects

Qualifications

• 8+ years of experience of building distributed systems, and/or foundational cloud services at scale and experience in languages like Python, Golang, Java or Rust. 
• 2+ years of experience managing a team of 3+ engineers and providing technical leadership
• Track record in hiring, mentoring, and growing high-performing software engineering teams, experience working with remote teams and a passion for mentoring and career development of the team
• Excellent verbal and written technical communication skills and desire to collaborate with colleagues, other teams, and lead projects
• Strong background in building core components for high-scale compute or data processing / distributed systems
• Have led the launch of new features and maintained them in production
• Bonus points for experience with containerization and orchestration platforms (e.g. Kubernetes) and AI frameworks and tools
• Be a force multiplier in our software development process. Enable teams to deliver great products through leadership and technical contributions
• Eager to learn, with a strong technical background

Success Measures

• In the first month, you’ll have understood the surface area, the high level architecture of the new platform. You’ll have initiated one-on-one’s with your team members.
• In three months, you’ll have on-boarded onto the team and contributed to the design and development of a core platform capability
• In six months, you will have taken on full responsibility for projects slated for the subsequent quarter. You’ll have started growth conversations with your team members and begun to understand their longer-term career aspirations
• In twelve months, you’ll have led the development of multiple new features and performed a full annual cycle of performance and growth conversations with your team members. Additionally, you’ll have contributed to the vision for the future of the platform and helped develop a plan to achieve that vision

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

MongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software. 

We're looking for a high-energy, detail-oriented and hands-on individual to join the Revenue Team as a Revenue Lead. This role will be based out of our Gurugram, India  office and will primarily be responsible for analyzing and reviewing complex revenue transactions, providing direction on technical revenue accounting issues and articulating accounting impact to our business partners. In addition, this role will participate in month-end and quarter-end close activities and be responsible for mentoring a small team of revenue accountants based in Gurugram, India. 

This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Team Description

The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation, and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue. 

Candidate Profile

• Bachelor's degree in Accounting (CA/CPA preferred) with at least 7+ years of experience in a similar role at a public, high-growth SaaS or technology company
• Prior experience with revenue operations, revenue recognition and reconciliation processes including working with sales data, customer contracts and new product offerings
• Deep expertise in ASC 606 
• Experience in hiring, managing and mentoring high performing teams
• Proficiency in MS Excel and working with large volumes of data
• Knowledge of ERP and CRM systems (NetSuite, Salesforce) 
• Strong analytical, research, and problem-solving skills
• Acute attention to detail and well-developed organization
• Excellent time management skills and ability to work in a fast-paced environment
• Must be self-motivated, flexible, deadline-oriented, and have the ability to independently drive projects to completion
• Outstanding interpersonal, communication, and business partnering skills with demonstrated ability to work cross functionally at various levels within a company

Position Expectations

• Provide subject matter expertise on the treatment of revenue accounting transactions (under ASC 606) and related financial reporting requirements
• Lead the execution of quarterly reviews and year-end financial audits by external auditors
• Participate in month-end close activities comprising various revenue analyses, booking JEs, account reconciliations and revenue recognition
• Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations 
• Review and validate different revenue streams for appropriate revenue treatments
• Review contract write-ups to ensure that revenue is recognized in accordance with ASC 606
• Assist with preparation and review of executive-level analytics for various internal and external presentations
• Work cross-functionally with key internal business partners, such as GL, OTC, FP&A and Business Systems on ongoing NPI initiatives
• Assist with special projects and ad hoc requests as required

Success Measures

• A successful candidate must have the ability to operate effectively in a fast-moving, global environment as well as have experience and a strong interest in revenue advisory processes
• In 30 days, a successful candidate will have become familiar with our business, product offerings, and revenue streams
• In 3 to 6 months, you’ll have become familiar with our internal systems, operational workflows and accounting close tasks assigned to you and would be performing them independently
• In 6 to 9 months, you’ll have established relationships with key business partners such as GL, OTC, FP&A and Business Systems and would be working directly with them as and when issues arise
• In 12 months and beyond, this role will be established as a key resource for GTM Ops and responsible for supporting all triage responsibilities

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 1273394186

We're looking for a high-energy, detail-oriented and hands-on individual to join the Revenue Team as a Revenue Lead. This role will be based out of our Gurugram, India  office and will primarily be responsible for analyzing and reviewing complex revenue transactions, providing direction on technical revenue accounting issues and articulating accounting impact to our business partners. In addition, this role will participate in month-end and quarter-end close activities and be responsible for mentoring a small team of revenue accountants based in Gurugram, India. 

This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Team Description

The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation, and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue. 

Candidate Profile

• Bachelor's degree in Accounting (CA/CPA preferred) with at least 7+ years of experience in a similar role at a public, high-growth SaaS or technology company
• Prior experience with revenue operations, revenue recognition and reconciliation processes including working with sales data, customer contracts and new product offerings
• Deep expertise in ASC 606 
• Experience in hiring, managing and mentoring high performing teams
• Proficiency in MS Excel and working with large volumes of data
• Knowledge of ERP and CRM systems (NetSuite, Salesforce) 
• Strong analytical, research, and problem-solving skills
• Acute attention to detail and well-developed organization
• Excellent time management skills and ability to work in a fast-paced environment
• Must be self-motivated, flexible, deadline-oriented, and have the ability to independently drive projects to completion
• Outstanding interpersonal, communication, and business partnering skills with demonstrated ability to work cross functionally at various levels within a company

Position Expectations

• Provide subject matter expertise on the treatment of revenue accounting transactions (under ASC 606) and related financial reporting requirements
• Lead the execution of quarterly reviews and year-end financial audits by external auditors
• Participate in month-end close activities comprising various revenue analyses, booking JEs, account reconciliations and revenue recognition
• Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations 
• Review and validate different revenue streams for appropriate revenue treatments
• Review contract write-ups to ensure that revenue is recognized in accordance with ASC 606
• Assist with preparation and review of executive-level analytics for various internal and external presentations
• Work cross-functionally with key internal business partners, such as GL, OTC, FP&A and Business Systems on ongoing NPI initiatives
• Assist with special projects and ad hoc requests as required

Success Measures

• A successful candidate must have the ability to operate effectively in a fast-moving, global environment as well as have experience and a strong interest in revenue advisory processes
• In 30 days, a successful candidate will have become familiar with our business, product offerings, and revenue streams
• In 3 to 6 months, you’ll have become familiar with our internal systems, operational workflows and accounting close tasks assigned to you and would be performing them independently
• In 6 to 9 months, you’ll have established relationships with key business partners such as GL, OTC, FP&A and Business Systems and would be working directly with them as and when issues arise
• In 12 months and beyond, this role will be established as a key resource for GTM Ops and responsible for supporting all triage responsibilities

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Engineer 3, Business Systems (CPQ)

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

About Team

The CRM Technologies Team plays a critical role in optimizing our sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce and Quote-to-Cash technologies, the team ensures that business users have the tools, automation, and operational support needed to effectively manage quoting, pricing, approvals, and downstream business processes.

With deep expertise in Salesforce development, CPQ, integrations, and platform operations, the team continuously enhances the CRM ecosystem to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Finance, Deal Desk, and Engineering to deliver scalable, secure, and reliable Quote-to-Cash solutions.

Role Overview

We are looking for a CPQ Engineer III to design, build, and support core capabilities in our Configure–Price–Quote (CPQ) stack that power how our GTM teams sell and price MongoDB offerings. As a senior individual contributor, you will own end-to-end delivery of features across configuration, pricing, discounting, approvals, and quote generation, working closely with Product, Deal Strategy, RevOps, and Sales.

You will translate business requirements into high-quality technical solutions on Salesforce CPQ and related platforms, spanning configuration, custom development (Apex/LWC/Flows), and integrations with downstream systems. This role is hands-on and delivery-focused: you will be responsible for implementing well-structured, testable solutions, improving performance and reliability of existing CPQ flows, and contributing to shared patterns, frameworks, and best practices within the CPQ & RevOps engineering team.

What you’ll do

• Design, build, and support Salesforce solutions across product modeling, pricing, quoting, approvals, amendments, and renewals
• Configure and enhance CPQ capabilities including product rules, price rules, bundles, product options, quote templates, discounting, and approval workflows
• Partner with Sales Operations, Revenue Operations, Finance, and Deal Desk to understand requirements, identify process gaps, and deliver scalable business solutions
• Develop and maintain Salesforce solutions using Apex, Lightning Web Components, Flows, SOQL, and platform APIs to support related processes
• Build and support integrations between Salesforce and external systems such as ERP, billing, payment, contract, and other enterprise platforms
• Participate in technical design, story grooming, sprint planning, testing, code reviews, release management, and production deployments
• Troubleshoot and resolve issues across CPQ configuration, pricing logic, automation, integrations, and system performance
• Support documentation, UAT, regression testing, and user enablement to improve adoption and platform reliability
• Ensure solutions align with security, data governance, and Salesforce platform best practices
• Leverage AI-powered engineering tools such as Cursor, Claude Code, Agentforce, GitHub Copilot, and similar capabilities to improve productivity, analysis, troubleshooting, and documentation, while using sound judgment around security, accuracy, and responsible AI usage

Responsibilities

• Technical Delivery: Translate complex business strategies into scalable technical solutions on Salesforce CPQ, utilizing a mix of declarative configuration and custom development (Apex, LWC, and Flow)
• System Architecture: Design and implement robust integrations between CPQ and downstream systems (ERP, Billing, Telemetry) to ensure data integrity across the Lead-to-Cash lifecycle
• Engineering Excellence: Drive high standards for code quality by implementing testable, modular solutions and contributing to shared frameworks and CI/CD best practices
• Performance Optimization: Proactively identify and resolve bottlenecks in existing CPQ flows, improving calculator speed and user experience for a global sales force
• Mentorship & Influence: Lead peer code reviews and contribute to the team’s technical playbook, fostering a culture of continuous improvement within the CPQ & RevOps engineering organization

Minimum Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
• 6+ years of Salesforce development experience, including strong hands-on expertise in the Salesforce platform
• Good understanding of Quote-to-Cash processes, sales workflows, and Salesforce best practices
• Hands-on experience with Apex, Lightning Web Components, Flows, SOQL, and REST/SOAP APIs
• Experience with product modeling, pricing rules, quoting workflows, approvals, amendments, and renewals
• Experience integrating Salesforce with external systems such as ERP, billing, payment, or other enterprise platforms
• Familiarity with Agile/Scrum, CI/CD, version control, and Salesforce release practices
• Strong understanding of Salesforce security, data governance, and implementation best practices
• Strong analytical, troubleshooting, communication, and collaboration skills
• Salesforce CPQ Specialist and Salesforce Platform Developer I or II certifications required

Preferred Qualifications

• Working knowledge of Salesforce Billing and its underlying data model
• Experience with Salesforce DX, Copado, Gearset, Git-based workflows, or similar DevOps tooling
• Familiarity with Visualforce, HTML, JavaScript, and CSS
• Experience preparing training materials, supporting UAT/regression testing, and guiding business users through solution adoption
• Practical familiarity with AI-powered and agentic tools such as Cursor, Claude Code, Agentforce, and similar platforms, with the ability to use them thoughtfully to improve delivery speed, analysis, documentation quality, and engineering effectiveness

Success Measures

• In 3 months, you will: Develop a strong understanding of MongoDB’s CPQ implementation, product and pricing structure, Quote-to-Cash flows, and stakeholder processes.
• In 6 months, you will: Successfully deliver meaningful enhancements across Salesforce CPQ, support key pricing and quoting workflows, and become a dependable contributor to ongoing QTC initiatives.
• In 12 months, you will: Become a trusted technical SME for Salesforce CPQ and related Quote-to-Cash processes, helping drive scalable improvements across pricing, approvals, renewals, amendments, and downstream integrations.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems.

MongoDB’s SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Shift Timings: 2:00 PM-10:00 PM (cabs will be provided)

You will have the opportunity to

• Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry
• Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools
• Establish a strong network of peers and mentors
• Gain insight into a $45Bn technology industry that is rapidly transforming

Responsibilities

• Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc
• Front-line/Tier-1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate
• Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps
• Data updates, such as Account/Territory Assignments
• User Administration e.g. activating new users and deactivating departing users in sales tools
• Identification of trends of issues, problems, and requests that may be symptoms of broader opportunities for improvements in processes, tools, or training
• Configuration/setup tasks in Salesforce.com and other Sales Tools, such as our custom Territory Management solution or our user hierarchy management in Aviso (forecasting tool)
• Adaptive to constantly shifting priorities and responsive to unpredictable volume of inbound requests with varying degrees of vitality
• Ability to learn prescribed tasks quickly, and grow into understanding and supporting less prescribed processes along with creating documentation SOPs
• Strong analytical skills, multitasker, gives attention to detail & showcases customer centricity in managing day to day operations
• Identify and qualify new accounts to support the team in managing territory bullpens globally
• Build Pipeline Generation (PG) research reports by researching accounts and executives to identify and build lists of key roles and targets
• Collects, analyzes, and interprets data to identify trends, patterns, and generates insights
• Writing SQL queries to automate manual processes
• Create Sigma/Tableau dashboards
• Analyzing code segments regularly
• Working with internal customers across different time zones
• Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release

Skills & Experience

• Graduate in any discipline with a minimum 2.5 years of sales operations experience is preferred
• Must have good Salesforce Knowhow and basic understanding of objects: account, contact, lead, opportunity
• Hands on experience on Data Loader, Demand Tools or similar tools and knowledge of research databases such as ZoomInfo, InsideView, Crunchbase etc is preferred
• Hands on experience on sales productivity and efficiency tools such as LeadIQ, ZoomInfo, and Cognism is preferred
• Experience in working with ticketing/case management systems e.g. Salesforce, Zendesk, Jira and similar tools
• Able to handle and work with large volume of data
• Understanding of sales cycle and process & data segmentation
• Must have hands on experience on Microsoft Office/G suite and intermediate proficiency in Advanced Excel and Macros
• Must show process and business oriented mindset
• Must have critical thinking, attention to detail, problem solving and troubleshooting attitude
• Should have problem identification and articulation skills
• Experience - 3 yrs in SQL
• Strong Automation Skills with experience in SQL/BI
• Good Data warehouse knowledge
• Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
• Open-minded, creative, and proactive thinking
• Prior experience working with bulk update tools like the workbench

Behavioral & Engagement Expectations

• Team player
• Open to feedback
• Contributor in meetings
• Assertiveness
• Stakeholder management
• Able to carry out repetitive work
• Collaborative mindset
• Customer-Focused Mindset
• Problem-solving attitude
• Analytical skills

Perks & Benefits

• Macbooks are company-standard
• Competitive salary and equity
• Comprehensive Health cover, dental cover, travel insurance & Life Insurance
• 20 weeks of Paternity and 26 weeks of Maternity leave to spend time with new arrivals

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 425501

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

About MongoDB

The database market is massive, and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing applications that people use every day. We are the leading modern data platform and continue to innovate at scale to support our customers and internal teams with world-class systems and experiences.

About Team

IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth.

With deep expertise in Salesforce administration, platform governance, automation, and system operations, the team continuously enhances the Salesforce CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions.

What you’ll do

• We are looking for a Senior Salesforce Administrator to manage and enhance the Salesforce CRM system supporting MongoDB’s Sales organization.
• Effectively work both autonomously and collaboratively across Salesforce platform administration, configuration, release support, security, and audit-related activities.
• Work closely with Tech Leads, Program Managers, Developers, DevOps teams, and Business Stakeholders to understand requirements and deliver scalable declarative solutions.
• Contribute across multiple functions including platform administration, CI/CD participation, release support, access governance, security improvements, and audit readiness.
• Ensure appropriate controls, documentation, and governance practices are followed to maintain a strong and effective control environment.

Responsibilities

• Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types, and other core administrative functions.
• Build and enhance Salesforce solutions using declarative tools such as Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, and page layouts.
• Support DevOps and CI/CD activities including deployment, validations, release readiness, environment coordination, and change migration across Salesforce environments.
• Participate in audit processes by supporting evidence collection, validating controls, documenting configurations, and helping close identified gaps.
• Maintain a strong understanding of Salesforce security architecture, including profiles, roles, permission sets, field-level security, object access, and sharing rules.
• Support platform stability and day-to-day operational activities by troubleshooting issues, resolving user requests, and maintaining data integrity.
• Partner with business stakeholders to understand requirements, improve processes, and recommend scalable platform solutions.
• Maintain clear documentation for system configurations, release activities, controls, support procedures, and governance practices.
• Research platform capabilities, best practices, and new Salesforce features to continuously improve system effectiveness and administration maturity.

Minimum Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, or equivalent experience.
• 8+ years of Salesforce Administration experience in a mid-to-large enterprise environment.
• Salesforce Certified Platform Administrator, Salesforce Certified App Builder, Salesforce Certified Advanced Administrator, Salesforce Certified Sharing & Visibility Designer certifications are required.
• Familiarity with AI-powered and agentic tools such as Cursor, Claude Code, Agentforce, and similar platforms.
• Experience with DevOps and CI/CD tools such as Copado, Gearset, Git-based deployment workflows, or similar tools.
• Strong analytical, troubleshooting, communication, and collaboration skills.

Success Measures

• In 3 months, you will have developed a strong understanding of MongoDB’s Salesforce platform, support model, security posture, release processes, and core business workflows by working closely with stakeholders and technical teams.
• In 6 months, you will have independently delivered multiple configuration-based enhancements, actively contributed to release and DevOps activities, and started driving improvements in platform governance, security, and operational efficiency.
• In 12 months, you will have become a trusted Salesforce platform owner who can confidently contribute across administration, declarative delivery, security reviews, audit readiness, and release support while helping strengthen the overall Salesforce operating model.

MongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software. 

We are looking for a knowledgeable and detail oriented Senior Payroll Associate to join our Global Payroll team. This role primarily supports U.S. payroll operations, with potential to expand scope and ownership across the Americas over time. The position reports directly to the regional, U.S. based, payroll supervisor and partners closely with HR, Benefits, Finance, and external vendors.

This role requires a hands-on professional who brings a high standard of rigor, with payroll accuracy, compliance, and timeliness treated as essential operational requirements. 

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Shift Timings - 6:00 PM - 2:00 AM IST

Responsibilities 

• Support end-to-end US payroll processing with minimal supervision, ensuring payrolls are accurate, on time and compliant with current regulations
• Review payroll output to identify discrepancies, investigate variances, and resolve issues prior to final approval
• Apply working knowledge of US Federal, state and local payroll tax regulations to ensure accurate employee setup, calculations and reporting 
• Manage complex payroll transactions,  including bonuses, retro adjustments, off-cycle payments, and payroll corrections
• Administer and audit payroll deductions, including pre-tax benefits, retirement plans, and garnishments
• Serve as a primary point of contact for payroll-related inquiries from HR, Benefits, Finance, and employees to resolve issues efficiently and within SLAs
• Support payroll reconciliations, audits, and year-end activities in collaboration with third party vendors and internal stakeholders
• Provide backup support and coverage for payrolls Canada and LATAM payroll as needed
• Identify process gaps, recommend improvements, document and maintain SOPs
•  Participate in process improvement, system upgrades and enhancements, testing, and post-implementation stabilization

Skills and Qualifications 

• Minimum 3+ years of progressive experience supporting US payroll processing in high volume and complex environment
• Strong working knowledge of US Federal, state, and local tax regulations, labor laws, and compliance requirements
• Demonstrated ability to independently manage complex payroll transactions including issue investigation and resolution
• Solid understanding of pre-tax benefits administration, wage garnishments, and core  payroll accounting concepts
• Hands-on experience working with enterprise payroll systems and HRIS platforms (ADP, SuccessFactors)
• Advanced proficiency in Excel and/or Google Sheets, including data analysis, reconciliations, and reporting
• Strong written and verbal communication skills, with the ability to clearly and confidently explain payroll matters
• Proven ability to collaborate effectively  with U.S. based stakeholders and cross functional partners across time zones
• Experience supporting multi-country payrolls or working in a global or shared services environment strongly preferred

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 4263333145

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

About the Role

We are looking for a Senior Workato Integration Engineer to join our GTMTech team. This critical role involves developing, deploying, and supporting GTMTech’s integrations, which are essential for core business operations.

The GTMTech team is focused on high-impact, large-scale technology programs, such as Quote-to-Cash. Our mission is to enhance company efficiency, boost profitability, and enable data-driven decision-making by streamlining systems, optimizing processes, and minimizing manual, low-value work through automation and AI.

Key Responsibilities

• Automate, develop, and support integrations across various business systems, platforms, and tools
• Work closely with different business units and technical teams to gather requirements and design solutions
• Use your integration expertise to create scalable solutions and operationalize integrations.
• Implement and promote integration best practices
• Participate in on-call support rotation
• Champion and role model MongoDB’s culture principles—Think Big, Make it Happen, Build Together, and Be Intellectually Honest—as we scale globally and grow our presence in new regions and offices

Qualifications

• Bachelor's or Masters in Computer Science, Engineering or related field with 5+ years of enterprise integration experience
• At least 3 years of experience in integration development using platforms such as Workato, Mulesoft, Boomi, etc
• Deep understanding of enterprise integration design patterns, messaging, and event-driven architectures and Workato concepts like callable recipes, event streams, task optimization etc
• Proficient with various Workato connectors (but not limited to) like Salesforce, Netsuite, HRIS and Google AppSuite along with expertise in Python/Ruby scripting skills
• Strong development experience implementing Workato at scale - including automation, observability/monitoring, debugging skills in complex environments with multiple connected systems, implementing and managing devops process adhering to compliance, audit and our internal CI/CD processes
• Hands-on experience in implementing secure and scalable REST APIs, implementing Workato MCP and agentic workflows
• Strong problem solving and debugging skills in multiple connected systems with their respective environments. 
• Excellent analysis and design capabilities, with a focus on system design, flow, scalability, performance and mapping the business requirements into technical solutions.

Success Measures

• Deliver high-quality, scalable integration solutions (recipes/flows) within the Quote-to-Cash process and other high-impact GTMTech programs on time
• Successfully deploy and operationalize integrations, ensuring system stability, performance, and adherence to integration best practices
• Proactively identify and resolve complex integration issues, minimizing disruption to core business operations
• Effectively collaborate with business and technical teams, translating complex requirements into technical design.
• Become a champion and active participant in promoting MongoDB’s culture principles and best practices within the GTMTech team

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

About the Skuad Acquisition
Back in August 2024, Payoneer acquired Skuad. Skuad's expertise helps businesses in over 160 countries navigate complex challenges such as international payroll, remote onboarding, and regulatory compliance. This acquisition reinforces Payoneer's mission and solidifies Skuad's role as a trusted partner for global workforce management (WFM).

This role will be part of our WFM business unit.

Role summary:

On-site
Full-time

We are looking for an experienced Global Procurement Manager – Employee Benefits to lead the setup and implementation of employee benefits across the globe. This role will focus on enabling new benefits, ensuring compliance, managing governance frameworks, and acting as an escalation point for complex benefits matters.

Key benefit areas include insurance, company-issued devices, co-working spaces, meal and other vouchers, car lease, background verification, and medical checks/health & safety programs.

This position will play a critical role in building scalable frameworks for global benefits delivery, ensuring consistent execution and alignment across countries

What you’ll do:

Global Benefits Enablement & Governance-

• Lead the implementation and setup of new benefits programs across multiple countries, covering health and life insurance, devices, co-working spaces, vouchers, and related offerings.
• Research and benchmark local market practices to design compliant, competitive, and cost-efficient benefits packages.
• Partner with HR Operations, Legal, Finance, and Payroll teams to operationalise benefits programs and ensure smooth rollouts.
• Develop and maintain standardised processes, documentation, and governance frameworks to support scalable and efficient global benefits management.
• Be responsible for end-to-end vendor/partner management, including onboarding, negotiation, contracting, invoicing, payments, and vendor reviews.

Escalation Management & Cross-Functional Collaboration-

• Act as the escalation point for complex or critical benefits-related queries, exceptions, or compliance issues.
• Collaborate with HR Operations on enrolment, de-enrolment, and vendor coordination, providing subject-matter expertise and guidance.
• Oversee vendor performance, vendor contracts, renewals, and benefit structures to maintain policy consistency and legal compliance.
• Provide structured recommendations and insights to leadership on program design, effectiveness, and improvement opportunities.

Reporting & Insights- 

• Monitor benefit utilisation, spend trends, and vendor performance to identify risks or optimisation opportunities.
• Prepare reports and insights for leadership on country-wise benefits of performance, compliance status, and upcoming renewals.

Who you are:

• 5+ years of experience in procurement, vendor management, partnerships, global benefits, or related fields.
• Strong understanding of international benefits, insurance programs, and compliance frameworks is a plus.
• Excellent analytical, problem-solving and communication skills.
• Proficiency in Microsoft Office Suite and AI tools like Copilot, ChatGPT, Claude, etc. (good to have)
• Ability to collaborate cross-functionally and operate independently in a global, fast-paced environment.
• High attention to detail with strong project management and organisational abilities.
• Agility, Speed of execution, and likeness to thrive in high growth environment as attributes for a candidate. We are like that :)

Key Responsibilities

• Lead, mentor, and grow a high-performing team of AI/ML engineers, fostering a culture of innovation, collaboration, and excellence.
• Define and execute the roadmap for AI/ML projects, ensuring alignment with business objectives and product strategy.
• Architect and oversee the development of scalable, robust, and production-grade AI systems on cloud platforms (AWS, Azure, GCP).
• Drive best practices for the full machine learning lifecycle, including MLOps, CI/CD for ML, model monitoring, and governance.
• Collaborate closely with product managers, data scientists, and other engineering leaders to translate business requirements into technical solutions.
• Stay at the forefront of advancements in AI/ML, including Large Language Models (LLMs) and agentic AI, to identify and implement new opportunities.
• Manage project timelines, resources, and stakeholder communication to ensure the timely delivery of high-quality AI solutions.

Required Qualifications

• Strong understanding or experience leading AI/ML teams in a SaaS or enterprise software environment.
• Deep expertise in time series forecasting and machine learning.
• Experience architecting and deploying scalable, production-grade AI systems on cloud platforms (AWS, Azure, GCP).
• Solid understanding of MLOps, CI/CD for ML, and cloud-native architectures.
• Deep knowledge of LLM APIs, prompt engineering, and conversational AI patterns.
• Experience with agentic frameworks and autonomous agent architectures.
• Proficiency in Python and modern software development practices (testing, code review, CI/CD).
• Proven track record of delivering complex technical projects on time with high quality.
• Excellent communication, collaboration, and stakeholder management skills.
• Track record of delivering impactful AI solutions in a fast-paced, agile environment.

Preferred Qualifications

• Master’s or Ph.D. in Computer Science, AI, Machine Learning, or a related field.
• Experience with large-scale data processing frameworks like Spark.
• Familiarity with the challenges of applying AI in enterprise planning or financial domains.
• A portfolio of published research or contributions to open-source AI projects.

What Makes This Role Exciting

You will be a key leader in Anaplan’s AI journey, with the autonomy to shape our technical direction and build a world-class engineering team. This is a unique opportunity to solve complex, real-world problems and deliver intelligent solutions that empower major global enterprises to make more informed decisions. You will work with a passionate team on the cutting edge of AI, making a tangible impact on our product and the industry.

We’re looking for a Digital Account Manager who can build strong client partnerships, drive impactful digital work, and lead projects from pitch to execution.

In this role, you will work closely with clients and internal teams to understand business needs, solve challenges, and deliver high-quality, integrated digital solutions.

What you’ll do

• Lead end-to-end delivery of digital projects, from briefing to execution
• Build and grow long-term client relationships, identifying opportunities to expand accounts
• Act as the key point of contact for clients, with a deep understanding of their business and industry landscape
• Collaborate with cross-functional teams across strategy, production, and operations
• Drive responses to briefs and RFPs, shaping solutions with internal teams
• Manage project scope, timelines, and budgets to ensure seamless delivery
• Support sales efforts and contribute to business growth
• Coordinate across global teams to deliver integrated work
• Track and report on project performance, including sales and forecasts

What we’re looking for

• 5+ years of experience in account management within digital, advertising, or related fields
• Proven ability to grow client accounts and manage senior stakeholder relationships
• Strong understanding of the digital ecosystem and integrated marketing
• Experience managing diverse projects including digital, film, and experiential
• Excellent communication, planning, and stakeholder management skills
• Ability to work across teams, geographies, and time zones
• Calm under pressure with strong problem-solving skills
• Hands-on mindset with the ability to both execute and lead
• Experience working with large or global clients is a plus
• MBA or postgraduate degree in Marketing preferred

If this sounds like you, we’d love to hear from you.

#LI-Hybrid
#LI-PP1

As an AI Workflow Specialist on the Trust & Safety Operations team, you will be the bridge between product, operations, and other relevant teams. You will be required to create workflows, using AI to design, prototype, and scale high‑impact automations. You will translate operational pain points into well‑designed AI workflows, partner closely with product and engineering, and build the evaluation frameworks that ensure these automations are safe, reliable, and measurable.

You Will:

• Partner with the Subject matter experts across the Support Ops and Shared service teams to understand the current gap and brainstorm on the desired solution. 
• Map and document existing workflows to identify high‑leverage automation opportunities and clearly define “current vs. future state.”
• Design AI‑augmented workflows that combine LLM agents, existing rules engines, and human review to improve speed, quality, and consistency 
• Prototype and iterate AI solutions using internal and external (accepted) tooling (e.g., Claude and other LLMs, internal agentic/AI workflow platforms, and Builder AI code intelligence) to turn workflow designs into working agents or automations.
• Define success metrics and evaluation plans (e.g., automation rate, handle time reduction, error/rollback rate, reviewer satisfaction) and build or integrate with eval pipelines to measure agent performance over time.
• Partner with product, engineering, and operations to prioritize use cases, scope requirements, and align AI workflows with product roadmaps and control/compliance expectations.
• Operationalize launches: contribute to playbooks, runbooks, and training so that operations teams can use AI agents confidently and understand when and how to intervene or escalate.
• Continuously improve workflows by monitoring performance, surfacing insights, and iterating on prompts, policies, routing, and UX to keep systems robust as volumes, abuse patterns, and regulations evolve.
• Champion safe and secure AI usage, partnering with security and compliance stakeholders to ensure AI workflows respect data handling, access controls, and regulatory constraints, especially as AI workloads increase.

You Have:

• 5+ years of experience in technical operations, data science/analytics, or product/engineering roles, with at least 2+ years working directly with workflow automation, rules engines, or tooling for operations teams.
• Demonstrated experience designing, implementing, or maintaining complex business workflows 
• Strong technical fluency: comfortable reading and writing simple scripts or code (Python or similar), working with APIs, and collaborating closely with engineers to ship workflow changes and integrations.
• Hands‑on experience with LLM‑based tools (e.g., Claude) or other AI platforms, including prompt design, evaluation, and iteration to improve quality and reliability.
• Strong analytical skills, with experience defining metrics, building dashboards or analyses, and using data to make prioritization and design decisions.
• Excellent cross‑functional communication skills; able to translate between operations, product, engineering, and finance, and to write clear specs, runbooks, and status updates.

Good To Have: 

• Experience in Trust & Safety, compliance, or risk‑sensitive workflows (e.g., safety queues, fraud, government or law enforcement requests, regulatory reporting).
• Prior work evaluating AI agents or automation quality (e.g., building eval suites, gold‑label sets, or reviewer workflows to monitor agent decisions).

WHO YOU ARE

As a Sr. Solutions Manager, you are an experienced people manager and senior-level solution strategist with a strong background in life and annuity operations, implementation, and enterprise technology ecosystems. You bring depth in solution definition, cross-functional collaboration, and client engagement, and you serve as a critical bridge between business needs and technical execution.

You lead a small team of Solutions Consultants/Managers, provide elevated guidance on complex solution efforts, and ensure the delivery of consistent, scalable, and client-aligned outcomes.

WHAT YOU’LL DO:

Team Leadership

• Manage and mentor a small team of Solutions Consultants or Solutions Managers, guiding their professional development, solutioning skills, and delivery quality.
• Provide coaching on requirements discovery, facilitation, documentation, and client engagement best practices.
• Support hiring, onboarding, and capability-building activities for the team.

Solution Definition & Oversight

• Lead and oversee solution scoping and requirements activities for complex clients or multi-track initiatives.
• Ensure solution approaches are aligned to Zinnia’s architecture, product capabilities, and strategic direction.
• Review and approve team-produced documentation for accuracy, clarity, and consistency.

Client Engagement

• Serve as a senior-level resource for client discussions, escalations, and alignment needs.
• Translate client business objectives into structured, feasible solution recommendations.
• Act as the voice of the customer during internal planning sessions to ensure end-to-end alignment.

Cross-Functional Collaboration

• Partner closely with Product, Technology, Operations, Finance, Compliance, and other capability areas to ensure solutions are feasible and well-integrated across functions.
• Collaborate with Sales or Pre-Sales when solutioning support is needed for strategic pursuits.
• Facilitate cross-functional planning sessions to drive alignment, manage risks, and ensure holistic outcomes.

Process & Delivery Excellence

• Ensure solutioning best practices, templates, and methodologies are followed across the team.
• Identify process gaps and workflow improvements to increase efficiency and solution quality.
• Promote consistency in requirements management, solution documentation, and internal knowledge sharing.

WHAT YOU’LL NEED

• Bachelor’s degree in Business, Information Systems, or related field; or equivalent experience.
• 10+ years of experience in business analysis, solutions consulting, implementations, or related roles within life insurance, annuities, financial services, or similar industries.
• 3+ years leading teams of consultants and managers, providing strategic guidance, performance coaching and development.
• Strong understanding of operational processes, enterprise systems, and cross-functional interdependencies.
• Demonstrated expertise in requirements gathering, solution definition, and facilitation.
• Excellent communication and presentation skills with demonstrated ability to engage with senior stakeholders.
• Strong problem-solving, analytical thinking, and decision-making skills.
• Proficiency with standard productivity and requirements tools.

BONUS POINTS

• Experience with Zinnia’s platforms, ecosystem, or implementation framework.
• Demonstrated process improvement, change management, or workflow optimization experience.
• Ability to lead teams through ambiguity and evolving client needs.

WHAT’S IN IT FOR YOU?

We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

#LI-SC1

WHAT’S IN IT FOR YOU?

We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

#LI-SC1

Location Details: Gurgaon, India

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.

What you'll get to do...

• Own lifecycle email campaigns end‑to‑end, setting strategy and acting as a thought partner to define objectives, target audiences, segmentation, and messaging 
• Lead brief development, copywriting, and creative direction, and drive execution across build, QA, launch, and post‑campaign analysis for continuous optimization 
• Build and deploy campaigns in SFMC, including data extensions, dynamic/ personalized content, and basic automations
• Use basic SQL to define, validate, suppress, and measure audiences, ensuring accurate targeting and measurement readiness 
• Partner closely with Product, PMM/GTM, Design, Analytics, and Engineering to translate business goals into effective briefs, launches, performance insights, and an experimentation roadmap 

Your experience should include...

• 6+ years of experience in email/ lifecycle marketing, building campaigns from the ground up using a marketing automation platform (preferably Salesforce Marketing Cloud) for US audiences
• Proven end‑to‑end ownership from concept to launch (brief → copy/creative → build → QA → deploy), with strong project management and stakeholder communication skills 
• Strong copywriting, creative direction, and lifecycle marketing strategy mindset to deliver high‑quality, high‑performing email campaigns 
• Working knowledge of SQL for audience selection and validation (joins, aggregations, suppression, data QA) 
• Analytical and experiment‑minded, with the ability to define success metrics, interpret results (conversion, revenue, retention, CTR, deliverability), and turn insights into clear actions 

You might also have...

• Experience in MessageGears
• Experience in the payment processing or e-commerce industry

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Location Details: Gurugram

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.

Join our Team

If you are passionate about machine learning and want to make a difference for millions of small businesses, join our DnAI (Data and Artificial Intelligence) team at GoDaddy as a Senior Machine Learning Scientist. You will have the opportunity to build cutting-edge machine learning models and Generative AI solutions to build intelligent software that delight our customers. You will work with highly skilled engineers in building comprehensive solutions to challenging business problems in customer experience, personalization; as well as solve technical problems in model evaluation, simulation and more.

What you'll get to do...

• Develop and implement advanced machine learning algorithms. 
• Build Intelligent Software using Large Language Models (AI Agents). 
• Design and refine ML models to enhance their performance, scalability, and robustness. 
• Assess, design and curate comprehensive evaluations for open-ended GenerativeAI problems. 
• Collaborate with cross-functional teams to integrate ML solutions within broader product and platform initiatives. 
• Drive the exploration and adoption of cutting-edge ML technologies to maintain our competitive edge in the industry. 

Your experience should include...

• 6+ years of overall experience in machine learning related roles.
• Strong knowledge of machine learning algorithms, tools, and techniques, such as supervised and unsupervised learning, deep learning, computer vision, natural language processing, etc. 
• Familiarity with AI assisted coding tools like Cursor, Claude Code or VS Code. 
• Proficient in Python programming language with familiarity with software engineering best practices, such as version control, code review, CI/CD, etc. 
• Proficiency with prompt engineering and large language models (LLM) and Natural Language Processing (NLP).

You might also have...

• Experience building conversational systems. 
• Experience in designing comprehensive evaluations and verification methods. 
• Proficiency in Typescript is a plus.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

We are seeking a highly motivated Senior Analyst, Tools and Systems Administrator to manage the implementation and innovation of tooling initiatives across our Operations teams. In this role, you will join a growing team of administrative, incident management and product support teams in India, providing comprehensive tools and admin support to our global operations teams. You will help build a premier suite of agent tooling by managing systematic changes, identifying improvements, and delivering exceptional customer service.

You Will:

• Administer and configure applications to support 24/7 operations, including Zendesk, Absorb, Qualtrics, JIRA and other 3rd party and internally developed tools.
• Analyze and translate business requirements into technical requirements, coordinating with operations teams to evaluate new functionality and implement tooling.
• Support vendor team onboarding and off-boarding, including account creation, access provisioning, and the setup and troubleshooting of provisioned tools.
• Respond to and resolve ad-hoc tickets from internal and vendor facing teams via Jira, while monitoring Slack pings, emails, and collaborating with global operational teams.
• Work proactively with internal and external teams to identify, analyze, and resolve tool-related issues before problems arise, ensuring all incident management protocols are diligently followed.
• Maintain detailed documentation and provide regular reports on configuration, experience and support activities.

You Have:

• 7+ years of experience in tools and systems administration, focusing heavily on end-user support, alongside 2+ years of experience with CRM, IVR, LMS, Knowledge Management tools, live channel support systems, integrations, and database administration.
• 2+ years of experience owning the end-to-end implementation, instrumentation, and integration of front and back-office applications.
• The ability to use data to identify and lead decision-making for process improvements that enhance operational efficiencies.
• Experience collaborating and communicating technical information clearly to management, product development teams, and both technical and non-technical users.
• Leveraged AI / LLM based tools to solve complex problems.

You Are:

• Analytical & Innovative: You are excited to investigate large, ambiguous problems, measure solutions, and execute out-of-the-box ideas to mitigate emerging risks.
• A Proactive Problem Solver: You anticipate potential problems, take decisive action to solve them autonomously, and prioritize effectively.
• Customer-Focused: You are passionate about delivering exceptional customer service and resolving issues efficiently while managing conflicting priorities for internal and external customers.
• Team-Oriented: You lift up your peers, work effectively as part of a global team, and are able to work flexible hours to adapt to changing priorities.

As a Social Media Analyst you will be a strategic researcher who uses social data to translate real time and long-term shifts in the perception of Safety, Support and user experiences, and evolving user behaviors into high-level synthesis and escalations that informs Roblox's immediate response and long-term plan and product roadmap. You will leverage sophisticated investigation skills to validate trends online and translate them into meaningful, actionable insights. 

This role will report directly to the Senior Manager, Support Operations and is a full time hybrid position based in our Gurugram, India offices.

Shift: 2pm-10:30pm IST (Cabs will be provided)

You Will:

• Provide Deep-Dive Analysis: Move beyond engagement metrics to perform deep-dive research into specific audience segments 
• Long-term Sentiment Mapping: Track the evolution of platform sentiment over months and years, identifying the root causes of major shifts in user trust or affinity.
• Real-Time Monitoring & Signal Detection: Continuously monitor social platforms, forums, and influential voices for Roblox, our executive leadership, and emerging platform trends.
• Trend Forecasting: Use predictive modeling and social signal detection to forecast "the next big thing" in digital play and social interaction.
• Turn insights into action: by building formalized and detailed analysis into trends, escalations and user behavior on social media and escalating to internal stakeholders to do more detailed, on platform analysis.
• Feature Feedback Loops: Synthesize community feedback into structured "Insights Reports" for Product and Engineering teams to help prioritize the development of new platform features or to iterate and improve on existing.
• Reporting & Strategic Coordination: Develop and maintain digestible dashboards and trackers using data visualization tools to support editorial and leadership teams.
• Advanced Querying: Build and refine complex Boolean queries and "topic clusters" to capture nuanced conversations across fragmented digital spaces.

You Have:

• 5+ years of experience in a fast-paced technology company, with a focus on customer support or social media operations.
• 5+ years of experience leveraging social media and web based content for trends, analysis and insight to enable and inform internal stakeholders.
• A proven track record of supporting complex, cross-functional programs.
• Expertise in social media listening and support tools, with the ability to create clear reporting, actionable insights, and effective escalation paths.
• Experience working with online communities and a strong understanding of how to align on requirements with other operational teams.
• A comprehensive understanding of internal escalations, crisis management and customer experience principles.
• The ability to thrive in a dynamic, high-growth environment and drive results.

As a Support Escalations Specialist, you will be an early member of our internal high-stakes response team. Internal Escalations are a critical component of what we do in Support. Our community of internal stakeholders continuously advocate for our customers, and this team is a center point of that. We are building on all the wonderful work being done today, and adding this critical internal support function to bring expertise and ensure the highest level quality and execution.

This isn't your standard customer support role. You will handle the most sensitive and high-risk cases that hit our ecosystem—cases that often have direct visibility from our executive leadership, legal, and product teams. You will be responsible for not only resolving these complex issues but also documenting the "how" and "why" to help us build a proactive, world-class internal operation.

What You’ll Do

• Own and resolve complex escalations involving legal, financial, and executive-level sensitivities with a focus on empathy and extreme accuracy.
• Act as a bridge and support conduit for our current vendor partners and our growing internal team, helping to document processes and workflows.
• You won't just complete tickets. You’ll find out why they happened. You will conduct deep-dive investigations into systemic errors, poor agent behaviors and other gaps, and advocate for fixes.
• Maintain high-integrity data on every case you handle, helping to turn raw ticket information into insights that we share with Product and Engineering teams.
• Partner directly with Product Support, Legal, Ad Ops, Developer Relations and more to provide updates on high-profile cases and emerging trends.

You Have

• 3+ years in a high-tier support, Trust & Safety, or operations role (Executive or Legal escalations experience is a massive plus).
• You enjoy "detective work." You’re comfortable digging through logs and data to find the needle in the haystack.
• You can translate complex customer challenges into clear, concise updates.
• You are comfortable with ambiguity and excited by the challenge of building and partnering with vendor teams to coordinate and execute on tickets.
• Bachelor’s degree in Business, Communications, Operations, or a related field.

You Are

• Discreet & Reliable: You understand the sensitivity of high-risk work and can be trusted with confidential information.
• Proactive: You don’t wait for a manual to be written; you help write it.
• Resilient: You stay calm under pressure, especially when dealing with tight deadlines and high-visibility cases.
• Collaborative: You’re a team player who is happy to mentor vendor partners today and help onboard new internal peers tomorrow.

The Logistics

• This role requires collaboration with team members based in California, USA.
• This role requires on-call work and weekends on a rotational basis to ensure 24/7 coverage for high-priority risks.

As a Workforce Management Analyst, you will be responsible for the end-to-end workforce management lifecycle, including forecasting, scheduling, and real-time monitoring. You ensure that vendor staffing levels are optimized to meet fluctuating volume demands while maintaining cost efficiency and service level targets. You will work closely with the Workforce Management Lead and ensure the strategic vision of workforce management is implemented.

You Will:

• Develop long-term and short-term workload forecasts for moderation and customer support workstreams.
• Create and manage complex staffing models to ensure optimal coverage across global time zones and languages.
• Monitor real-time queue performance and direct vendor partners on intraday adjustments to meet service level agreements.
• Analyse shrinkage, occupancy, and attrition trends to provide recommendations for hiring and training schedules.
• Audit vendor schedule adherence and provides data-driven feedback to vendor leadership regarding staffing gaps.
• Partner with Finance and Operations to align staffing plans with quarterly budget allocations and growth projections.

You Have:

• 5-7 years of experience in workforce management or operational planning, specifically within a high-volume contact center or BPO environment.
• Deep understanding of multi-site operations, omni-channel routing, and the impact of intraday management on operational costs.
• Bachelor’s degree in Mathematics, Statistics, Business Operations, or a related field.
• Mastery of WFM processes and strong modelling in Excel or Google Sheets.
• Ability to translate complex raw data into actionable staffing strategies and efficiency gains.

As an Analyst, Vendor Assurance & Compliance, you will support the Compliance team in maintaining operational controls, executing compliance reviews, and ensuring smooth day-to-day operations with our Vendor partners. You will play a crucial role in data analysis, invoice verification, and user access management, helping to safeguard company assets and streamline vendor processes.

You Will:

• Assist in executing regular compliance reviews and operational audits to ensure vendors adhere to established policies and processes.
• Execute routine user access reviews and handle the day-to-day provisioning/de-provisioning of vendor agents across internal tools, systems, and databases.
• Gather, format, and maintain vendor performance metrics and compliance data. Highlight obvious inefficiencies or recurring errors to the Compliance Lead.
• Assist the Lead in coordinating with Global Scaled Operations, Moderation, Customer Support, Legal, Finance, and Engineering teams on routine operational tasks.
• Help in maintaining the BCP for all the vendors
• Support the testing and implementation of automation initiatives introduced by the technical and leadership teams.

You Have:

• 3-5 years of experience in operations, compliance, audit support, or a trust & safety-related role (experience interacting with vendors or customer service operations is a strong plus).
• Bachelor's degree or equivalent experience (candidates with ISO27001:2022 are preferred)
• High proficiency in spreadsheet software (Excel/Google Sheets) for data tracking and trend analysis. Familiarity with ticketing systems or access management tools is preferred.
• Exceptionally organised and detail-oriented, with a proven ability to spot numerical discrepancies and process errors.
• Clear written and verbal communication skills; ability to document processes clearly and interact professionally with external vendors.
• Proactive mindset with the ability to troubleshoot routine operational issues independently.
• Ability to thrive in a fast-paced, collaborative team setting. Flexibility in working hours to meet global operational needs, with a willingness to support critical incident management if required.

Roblox’s Safety Operations team is dedicated to protecting our users from individuals who want to harm others. The Critical Harms Intelligence, Investigations, and Operations (CHIIOPS) team applies subject matter expertise to our highest-level risks, and works with cross-functional partners to identify and mitigate these actors. As part of our commitment to safety, we are looking for a specialist with an investigator’s mindset, skills, and curiosity to investigate and respond to some of our highest-risk escalations. You will work with teams and leaders across the company to quickly and professionally respond to urgent requests for support, and balance competing priorities to get the job done. You will share findings with intel analysts to support behavioral analysis development to help identify risks across the platform. You will report to the Critical Harms, Intelligence, Investigations, and Operations Senior Manager.

Please Note: This role may review graphic, controversial, and sometimes offensive content in line with Roblox’s content moderation practices. 

You Will:

Incident Investigation and Triage

• Lead, own, and drive rapid investigations into critical and complex incidents, including but not limited to threats against child safety, violent extremism, and other high-severity harms.
• Utilize internal tools, data analysis, and open-source intelligence (OSINT) techniques to gather evidence, establish facts, and determine the root cause of incidents.
• Serve as the subject matter expert and primary point of contact for all critical incidents, independently managing communication with executive leadership and cross-functional partners.
• Ensure all investigations are documented thoroughly, accurately, and completed in a timely manner.

Emergency Response and Coordination

• Operate within a 24/7 on-call rotation to respond immediately to high-risk and/or time-sensitive incidents that pose significant risk to users, the platform, or the company.
• Lead and direct incident response efforts, orchestrating cross-functional teams to ensure a unified and effective investigation and remediation.
• Strategically draft and deliver real-time, high-stakes communications and strategic recommendations to executive leadership regarding incident status, impact assessment, and mitigation efforts.
• Architect, own, and continuously iterate on robust incident response playbooks and protocols for various critical harms scenarios.
• Drive detailed post-mortem reviews (Root Cause Analysis), identifying and implementing structural improvements to policy, process, and technology.

You Have:

• A Bachelor's Degree is required, or, in lieu of a degree, a minimum of 5 years of relevant experience in investigations, incident management, and/or policy enforcement on a social platform.
• Extensive experience (5+ years) managing high-pressure, sensitive, and complex investigations with significant independence and minimal supervision.
• Excellent written and verbal communication skills, with the ability to articulate complex technical and sensitive issues clearly to executive audiences and non-technical partners.
• Demonstrated ability to use data analysis, internal dashboards, and investigation tools to support fact-finding. 
• Experience mentoring junior investigators and guiding complex casework.
• Familiarity with online safety issues to include exposure to high-severity risk content is preferred. 
• Strong project management skills, strong prioritization acumen, and the ability to build processes from the ground up.

The Trust & Safety Operations team safeguards Roblox’s community and creators. Within this organization, our IP and Legal Compliance Operations teams are dedicated to protecting Intellectual Property, ensuring strict regulatory compliance, and facilitating a safe, fair environment for rights holders, developers, and users. We scale Operations and elevate our users’ experience through a multi‑year vision, rigorous execution, and data‑driven decision making.

You will be reporting to the Manager Data Operations and act as the data SME for both IP and Compliance Operations, working closely with other domain-specific data analysts on the team. This position is critical to understanding, optimizing, and reporting on the operational performance of our Intellectual Property enforcement and our Legal Compliance workflows.

You Will:

• Own the analysis and reporting for both Intellectual Property Operations and broader Legal Compliance Workflows. Deliver recurring KPI packs for senior leadership across Safety, Legal, and Developer Relations partners.
• Identify opportunities through trend and cohort analysis; build business cases and lead cross‑functional initiatives from concept to impact.
• Collaborate with Data Science, IP Product, Policy, and Operations teams to define and maintain metric definitions, KPI hierarchies, and analytical guardrails that drive operational excellence in both IP protection and compliance obligations.
• Design, build, and maintain advanced operational reports and dashboards, delivering critical insights on IP enforcement and overall compliance health to senior-level management and cross-functional stakeholders across Operations, Legal, Product, and Engineering.
• Select and apply the most appropriate analytical methods to assess both IP operations and Legal Compliance programs, extract relevant data, and derive actionable insights to ensure we meet all of Roblox's legal and regulatory obligations efficiently and accurately.
• Monitor industry trends in digital rights management, regulatory compliance frameworks, and analytical best practices; incorporate them into our operational data strategies and tooling.

You Have:

• 7+ years of experience in a professional setting, with demonstrated experience in quantitative analysis and complex program management.
• Domain Knowledge: Good understanding of intellectual property operations (like copyrights, trademarks, and Digital Rights Management) and legal compliance processes (such as regulatory response SLAs, privacy operations, or law enforcement guidelines) in the tech industry—either through hands-on experience or by working closely on cross-functional projects.
• Technical Proficiency: Advanced proficiency in SQL, including complex queries, common table expressions, and window functions; working knowledge of Git and Python and/or R is highly desirable.
• Cross-Functional Leadership: Proven ability to work effectively with cross-functional teams (specifically Legal, Product, Engineering, and frontline IP/Compliance Operations) to drive strategic initiatives.
• Problem Solving: Strong analytical skills with a track record of using data to inform decision-making, optimize complex workflows, and solve operational bottlenecks.
• Business Acumen: Deep understanding of business operations and the ability to align data strategies with strict legal, regulatory, and IP business objectives.
• Expertise in consulting with stakeholders and managing complex projects from inception to completion.
• Strong multitasking and time management skills to balance the distinct needs of IP operations and Compliance operations.
• Minimum of a Bachelor’s degree in a technical field / analytical discipline (preferred: Computer Science, Data Analytics, Information Systems, Statistics, Mathematics, Business Analytics or equivalent), with a strong preference for an MBA or MS or equivalent experience

WHY ROBLOX?

Roblox is ushering in the next generation of entertainment, allowing people to imagine, create, and play together in immersive, user-generated worlds. We’re the one and only fastest-growing entertainment platform that lets anyone teach themselves how to code, publish, and monetize any experience imaginable—across any device—reaching millions of players across the globe.

As a Public Policy Director for India & South Asia, you will be playing a key role in our engagement with Indian policymakers. The role will bolster our local strategy, including our participation in trade groups, work with NGOs, regulatory commitments and compliance, and proactive work to scale our business to best position Roblox for the future. You will be responsible for understanding our Community Rules and other policies and helping to develop and refine specific principles and policies. The ideal candidate will be able to work independently and remotely from HQ, as well as collaboratively with all internal stakeholders. You’re comfortable identifying policy issues, solving those issues, and bringing improved products to our players and creators. You believe in the value of in person, high touch meetings with policymakers.

You should be passionate about our mission, the gaming ecosystem, the community we serve, and the policy issues we need to address. Above all else, you appreciate that relationships often drive outcomes and work excellently and collaboratively with others.

You Will:

• Contribute to our comprehensive Public Policy strategy for India & South Asia and implement related programs
• Identify, monitor, and analyze policy issues affecting Roblox in India & South Asia
• Advise Roblox internal stakeholders on public policy matters as inputs to the development of our products and business operations
• Articulate our public policy positions in briefing papers and consultation responses
• Communicate with external stakeholders on behalf of Roblox on public policy topics
• Communicate the public policies to all internal stakeholders at the company. Provide governance for and stakeholder updates on product policies
• Ensure that Roblox stays in compliance with our product policies
• Oversee and influence change necessary to achieve policy compliance objectives and foster a culture of compliance across the organization.
• Work with external stakeholders, to understand and account for the views of external stakeholders about our product policies

You Have:

• A Bachelor's degree in Policy, Law, Media, Science, Engineering, Technology, or related field of study or equivalent.
• 10-15 years of experience as a Public Policy Leader at an internet, e-commerce, social, or gaming company
• Experience working with policymakers, child safety groups and international organizations
• Seamlessly with cross-functional teams consisting of business operations, financial and legal stakeholders
• Experience with project/program management and able to keep multiple concurrent deliverables moving forward on schedule

You Are:

• Passionate about public policy issues, domestic and international
• A dynamic and engaging presenter with stellar written and oral delivery across multiple platforms, live and virtual
• Willing to be on the road when necessary for outreach meetings and programs
• An excellent written and oral communicator
• Detail-oriented, with strong communication, planning and organizational skills
• Collaborative, with strong relationship building skills to get things done in partnership with other groups
• Self-directed, with the ability to define your own work and processes
• Low drama, and treat everyone like a client regardless of level

Roblox’s Safety Operations team is dedicated to protecting our users from individuals who want to harm others. The Critical Harms Intelligence, Investigations, and Operations (CHIIOPS) team applies subject matter expertise to our highest-level risks, and works with cross-functional partners to identify and mitigate these actors. As part of our commitment to safety, we are looking for a specialist with an investigator’s mindset, skills, and curiosity to investigate and respond to some of our highest-risk escalations. You will work with teams and leaders across the company to quickly and professionally respond to urgent requests for support, and balance competing priorities to get the job done. You will share findings with intel analysts to support behavioral analysis development to help identify risks across the platform. You will report to the Critical Harms, Intelligence, Investigations, and Operations Manager.

Please Note: This role may review graphic, controversial, and sometimes offensive content in line with Roblox’s content moderation practices. 

You Will:

Incident Investigation and Triage

• Support, then lead, rapid investigations into critical and complex incidents, including but not limited to threats against child safety, violent extremism, and other high-severity harms.
• Utilize internal tools, data analysis, and open-source intelligence (OSINT) techniques to gather evidence, establish facts, and determine the root cause of incidents.
• Act as the primary point of contact for relevant parties across the company, to include company leadership. 
• Ensure all investigations are documented thoroughly, accurately, and completed in a timely manner.

Emergency Response and Coordination

• Operate within a 24/7 on-call rotation to respond immediately to high-risk and/or time-sensitive incidents that pose significant risk to users, the platform, or the company.
• Lead incident response by coordinating cross-functional stakeholders to ensure a unified and effective investigation and response. 
• Draft and deliver real-time, high-stakes communications to leadership regarding incident status, impact assessment, and mitigation efforts.
• Develop, test, and maintain robust incident response playbooks and protocols for various critical harms scenarios. 

• Support detailed post-mortem reviews (Root Cause Analysis) of investigations to identify areas for improvement in process, policy, or technology.

You Have:

• A Bachelor's Degree is required, or, in lieu of a degree, a minimum of 1 year of relevant experience in investigations, incident management, and/or policy enforcement on a social platform.
• Experience managing high-pressure, sensitive, and complex investigations with moderate to high levels of supervision.
• Excellent written and verbal communication skills, with the ability to articulate complex technical and sensitive issues clearly to executive audiences and non-technical partners.
• Demonstrated ability to use data analysis, internal dashboards, and investigation tools to support fact-finding. 
• Familiarity with online safety issues to include exposure to high-severity risk content is preferred. 
• Strong project management skills, strong prioritization acumen, and the ability to build processes from the ground up.
• Bachelor’s degree or equivalent experience.