Are you a strategic thinker with a passion for Logistics operational excellence? Jumia Ghana is looking to connect with seasoned Senior Logistics Managers to join our exclusive talent pipeline for upcoming leadership roles. As we continue to scale, we need leaders who can navigate the complexities of e-commerce logistics, from warehousing to last-mile delivery. 

By joining this pipeline, you will be the first in line for critical leadership opportunities as they arise, ensuring our supply chain remains the most efficient.

What you will be doing:

• Strategic Oversight: Lead and optimize end-to-end logistics operations, including Sorting Centers, First Mile, and Last Mile delivery networks.
• Operational Excellence: Drive KPIs related to delivery speed, cost-per-package, and success rates while maintaining world-class safety standards.
• Team Leadership: Mentor and develop a high-performing team of managers and operators, fostering a culture of accountability and continuous improvement.
• Process Innovation: Identify bottlenecks and implement scalable solutions to enhance warehouse efficiency and inventory accuracy.
• Stakeholder Management: Collaborate with Commercial, IT, and Finance teams to align logistics capacity with business growth forecasts.

What we are looking for: 

• Proven Experience: 7+ years in logistics or supply chain management, with at least 4 years in a senior leadership role (E-commerce or FMCG experience is a major plus).
• Data-Driven Mindset: Strong analytical skills with the ability to turn complex data into actionable operational strategies.
• Logistics Expertise: Deep understanding of Sorting Hub operations, fleet management, and 3PL provider oversight.
•  Adaptability: A "can-do" attitude with the ability to thrive in a fast-paced, high-pressure environment where agility is key
• Logistics Expertise: Deep understanding of Sorting Hub operations, fleet management, and 3PL provider oversight.
• Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
• Demonstrated success in cross-functional, global project/program execution.
• Process oriented, well-organized with a high level of attention to detail
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to diverse audiences and collaborate with cross-functional teams.

Deadline for applications: 30-06-2026

Rounds of Interviews: 1. HR Screening; 2. Technical interviews with potential manager; 3. Technical interviews with Group Functional Lead

#LI-Onsite

Role Summary:

The End User Services Engineer will play a critical role in carrying out the effective and efficient everyday technology operations for WPP Enterprise Technology. This role involves providing essential Level 1 and 2 IT support to WPP employees and agencies, managing IT service desk issues, and collaborating on infrastructure and management projects. The Specialist is a trusted, hands-on resource critical for enabling stakeholders to collaborate, create, and thrive within a transforming technology environment, operating 100% on-site.

Key Responsibilities:

• Deliver world-class, on-site support services to WPP employees, agencies, and visiting clients, adhering to predefined structures and standards.
• Provide dedicated on-site support for designated WPP agency locations, with potential travel to additional locations, and remote support across the wider region as needed.
• Ensure the delivery and support of IT deskside operations and all standard technology services, including meeting room AV.
• Develop excellent relationships with business users, fostering a customer-centered culture, empowering end-users, and educating them on Enterprise Technology services.
• Accurately log all IT engagements into a ticketing system for demand and performance reporting.
• Manage employee onboarding and offboarding processes, including user account administration and asset management.
• Perform Level 1 and 2 incident and problem management, including diagnosis, liaison with internal/external resources, and ticket lifecycle management.
• Ensure security procedures are followed and monitor third parties during service engagements.
• Escalate issues to Infrastructure and/or Management teams as required.
• Manage and support simple user and office relocations.
• Possess an understanding of unique line-of-business technologies.
• Compile, document, and maintain the Service Desk knowledge base and standard operating procedures.
• Oversee the deployment of hardware and software to end-users, along with installation/removal and break/fix/warranty replacement of IT equipment.
• Manage IT asset procurement, inventory, and lifecycle.
• Collaborate with all IT functions within the Enterprise Technology operating model to fulfill business needs, promote global standards, and execute localized support priorities.
• Manage escalations and work with third-party suppliers to ensure operational services meet business requirements.
• Perform basic device troubleshooting, cable management, and provide console access for higher-level teams for incident resolution or scheduled changes.
• Conduct/account for infrastructure testing pre/post deployment of changes and liaise with local application owners for additional testing.
• Facilitate and support the refresh of local infrastructure (network and server).
• Support the review of local licensing demand for software assets.
• Be available for out-of-hours support when necessary.

Role Requirements:

• Education: Bachelor’s degree in computer science, Information Technology, Information Systems, or Computer Engineering.
• Experience: 3 – 5 years in an IT help desk / desk side support role.

Skills:

• Strong cross-platform experience with Windows and Mac operating systems.
• Working knowledge of Audio/Visual (AV) technology.
• Excellent problem-solving skills.
• Strong empathy and effective communication with end-users.
• Ability to build excellent relationships based on trust and mutual respect.
• Excellent written and verbal communication skills.
• Effective time management and prioritization skills.
• Ability to maintain a professional demeanor under stress while remaining friendly and approachable.
• Proactive and "can-do" attitude.

Company Overview:

The Ogilvy Africa Network is the largest agency network on the continent, serving over 40 countries with a team of 900 people across Central, East, and West Africa. Headquartered in Nairobi, Kenya, Ogilvy Africa works with a prestigious portfolio of clients, including AB InBev, Airtel, Bajaj, Bill & Melinda Gates Foundation, Coca-Cola, Diageo, Equity Bank, European Union, KFC, Mastercard, NCBA, Nestle, Philips, PwC, Total Energies, UNICEF, Unilever, and WWF, among others.

Ogilvy Africa's unique operating model, One Ogilvy, allows for seamless omnichannel experiences for clients' consumers. The agency leverages data, content, and technology to create impactful campaigns and strives to be the best-practice agency model for developing and emerging markets. With a history of winning top regional and global awards, including Cannes Lions, Clio Awards, Dubai Lynx Festival, SABRE Awards, Loeries, and WARC, Ogilvy Africa is a leading force in the industry. Ogilvy is a global network of WPP and was recently named the #1 creative network in the world by WARC (2023). Ogilvy believes in diversity as a competitive advantage and is committed to a fair and inclusive hiring process.

Ogilvy Beliefs:

• People need regular OS upgrades: Even the best OS will be obsolete tomorrow unless it's constantly upgraded. The same is true for people.
• We need more cows than milkmen: We are a culture of practitioners, not managers. We contribute before we comment.
• Creative about creativity: Creativity is, and will always be, our differentiator. Creativity now includes the holy trinity of Data-Content-Tech.
• Diversity is a competitive advantage: New profiles, new skills, and new styles of leadership make us a stronger company.
• Collaborative advantage > Competitive advantage: Find partners who are on top of their game at the skill set we need. It's the only way to scale at speed without pretending to have all the answers.
• Team > Individual: You get a lot more done when everyone stops worrying about who gets credit at the end. Teams succeed, individuals fail.
• Fail often, fail fast: We see the intrapreneur in all our people and encourage a culture of pilots. Test, succeed, and scale; or fail fast, learn from the failure, and start something new.

Systemiq is sharing an opportunity for a Head of Forest Protection & Community Impact with a leading tropical forest restoration organisation operating in West Africa.

Head of Forest Protection & Community Impact

Ensuring long-term integrity of restored forest landscapes

Department: Permanence
Reports to: CEO
Location: Ghana (Accra or site-based: Bibiani / Dambai)
Direct Reports: 2 (Social Performance Lead, Livelihoods Lead)
Contract Type: Full-time, permanent
Functional Team: ~50+ (Protection, ESG)

About the Organisation

The organisation is a large-scale tropical forest restoration company operating in West Africa, focused on restoring degraded, biodiverse ecosystems through long-term, community-centred projects.

With operations across multiple countries, a workforce of 1,000+ employees, and thousands of hectares already restored, the organisation is scaling towards 100,000+ hectares under management.

Projects are long-term and aligned with leading international standards (e.g. VERRA VCS, CCB), delivering measurable climate, biodiversity, and socioeconomic outcomes in partnership with global organisations and local communities.

The Role

This is a senior leadership role reporting to the CEO, responsible for ensuring that restored and protected forest areas remain secure and viable over the long term.

Forest Protection is the core focus of this role, requiring the design and leadership of large-scale, field-based protection operations. Alongside this, the role integrates community engagement and livelihood programmes to ensure sustainable, long-term outcomes.

The successful candidate will bring a strong background in land or asset protection and have evolved into a broader operator, capable of working across protection, community engagement, and programme delivery.

You will lead three integrated functions:

• Forest Protection
• Livelihood Restoration
• Social Performance

Key Responsibilities

Forest Protection 

• Design and scale protection systems across all project sites
• Develop SOPs, patrol strategies, zoning, and incident response frameworks
• Lead and grow field protection teams (~50+, expanding significantly)
• Integrate GIS, satellite, and drone data into operational decision-making
• Ensure all protection activities align with the Voluntary Principles on Security and Human Rights (VPSHR)
• Build strong working relationships with local authorities and community leaders
• Establish data-driven monitoring systems to track incidents and performance
• Continuously optimise cost-efficiency as protected areas scale

Livelihood Restoration

• Lead programmes that reduce pressure on forest ecosystems
• Oversee agricultural intensification and related initiatives
• Design locally relevant livelihood interventions
• Align programmes with benefit-sharing frameworks
• Track and report socioeconomic impact

Social Performance

• Oversee community engagement, safeguards, and benefit-sharing
• Ensure compliance with IFC Performance Standards
• Lead land access processes, including FPIC
• Manage social impact measurement and reporting
• Maintain strong relationships with community stakeholders

Security & Human Rights (VPSHR)

• Embed VPSHR principles across all protection operations
• Conduct risk assessments and define rules of engagement
• Oversee training, grievance mechanisms, and incident management
• Ensure transparent reporting to leadership and stakeholders

ESG Oversight

• Provide oversight of ESG reporting via the Social Performance function
• Ensure alignment with investor and certification requirements

What Success Looks Like (12–18 Months)

• A scalable, clearly defined forest protection system operating across all sites
• Strong SOPs, patrol models, and incident response frameworks in place
• A high-performing, disciplined protection team with clear leadership structure
• Measurable reduction in encroachment and illegal activity
• Strong, trust-based relationships with local communities and authorities
• Livelihood programmes demonstrably reducing pressure on forest areas

Candidate Profile

Essential Experience

• 5+ years leading land or asset protection at scale (1,000+ hectares), ideally in sub-Saharan Africa
• Significant field-based operational experience
• Proven ability to lead and scale teams of 50+ personnel
• Experience implementing VPSHR-aligned protection approaches
• Working knowledge of IFC Performance Standards
• Ability to use spatial tools (GIS, satellite, drones) for operational decision-making
• Strong experience engaging with rural communities and local stakeholders
• Background in conservation, land use, or natural resource management

Ideal Background

• Landscape-scale conservation (e.g. African Parks, WCS, park authorities)
• Large-scale agriculture, forestry, or plantation operations
• Extractive industries with strong ESG and community frameworks

Education

• Degree in relevant field (e.g. conservation, environmental science, security, social sciences); advanced degree preferred

Languages

• English required; French or West African languages advantageous

Personal Qualities

• Strong operator with a bias for execution
• Comfortable working in remote, challenging environments
• Able to build systems and teams from the ground up
• Credible across field teams, communities, and senior stakeholders
• High integrity and commitment to human rights
• Motivated by long-term environmental impact

Location

Based in Ghana (Accra or project sites).
Frequent travel to remote field locations required.

How to Apply

Please submit a CV and brief cover note outlining relevant experience and motivation

How you'll help us achieve it

Wave is now the largest financial institution in Senegal and Côte d'Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.

We are growing our product design team and looking for an experienced mobile designer to help make great iOS and Android apps. You will have the opportunity to make financial services more accessible and inclusive for millions of people through working with thoughtful product managers, researchers, and engineers!

In this role you’ll;

• Work closely with product managers, user researchers, engineers, and data analysts from the start to end of a feature.
• Create high quality designs, interactions, and prototypes to explore ideas in service of the best solution for the project (Wave uses Figma).
• Craft user research plans and work directly with our product operations analysts/user researchers to identify problems and validate solutions in user testing.
• Contribute to Wave’s design system and component library.
• Talk to customers and find solutions to their problems by thinking critically from their perspective.
• Communicate the reasoning behind your product decisions in review sessions. 
• Prototype visual and UX concepts and iterate towards the right solution.

Key details

• This is a fully remote role. Candidates must be based in one of our hiring hubs (US, UK, Spain, Kenya, Ghana, Canada) or in one of our operating markets in Africa, including Senegal, Côte d'Ivoire, and Burkina Faso.
• You'll travel to one of our key markets for a 1 week immersion trip with your immediate team (Wave covers all costs). Outside of this 1 week immersion, you’ll also travel to a market country with our product design lead and PMs, for a total of travel 2x a year. You’re highly encouraged to visit market counties more often! We also provide a yearly stipend of $1,200 USD to meet with coworkers every year.
• Our salaries are competitive and are calculated using a transparent formula, paid in your local currency equivalent plus a generous equity package. For this role, we are offering a salary of up to 216,900 USD based on your location (paid in your local currency equivalent), plus a generous equity package.
• Major benefits: 

• • Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country).
  • 6 months of fully paid parental leave and subsidized fertility assistance.
  • Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays.
  • $10,000 annual charitable donation matching.

Requirements

• Fluency in English. 
• At least 8 years of end-to-end in-house experience, preferably with a consumer focus product design with mobile apps.
• Excellent visual and interaction design skills, with an eye at removing friction from flows.
• Attention to detail and high level of visual craft.
• Strong illustration and animation skills. We use After Effects at Wave but anything that can be converted to a Lottie file works.
• Ability to deliver high-quality designs with speed and polish.
• Bias towards action. Identify UX improvements without waiting for the perfect conditions.
• Experience with low and high-fidelity design & prototyping.
• Excellent communication and collaboration skills.
• Ability to think through complex interaction design as well as thinking about tradeoffs of each solution.
• Curiosity for understanding and unpacking customer behaviors and needs.
• Experience balancing business goals, customer needs, and technical tradeoffs, while explaining your point of view to the team.

You might be a good fit if you

• Are detail-oriented and able to balance multiple projects.
• Can iterate separate concepts quickly to user test design bets. The ability to move fast and update designs based on customer feedback is an important quality we’re looking for.
• Think carefully about in-the-weeds details and their role within the design system.
• Feel comfortable anticipating and designing for edge cases.
• Enjoy pairing with designers, engineers, and product managers.
• Are excited to learn about how all our products work together.
• Can speak, read, and write in French. This is nice to have but not a strong requirement - we have large markets in West Africa where French will come in handy. There are plenty of folks at Wave who do not speak/read/write in French and still do well :) 

#LI-MM1

The Project Excellence Manager will oversee process standardization, build reporting metrics, systems enablement and improving the overall efficiency of the warehousing, vendor and logistical business for the Supply Chain Team in Ghana.

What you will be doing:

Project Management:

• Ensuring pre-scope project plan is communicated to and anchored with project stakeholders together with their individual responsibilities.
• Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilization is monitored
• Co-coordinating quality activities to meet quality objectives. Managing project risks, issues and change control, communicating the impact to the project
• Conducting or contributing to post implementation reviews and identifying any lessons learned.
• Feeding carry-forward items back into the program plan

Business Intelligence:

• Providing expertise in understanding and using Jumia Supply Chain data models and systems, and act as resource in the interpretation and use of data generated and utilized by users of BI Tools.
• Creating KPIs and implement simple systems for performance measurements and growth; automating data collection and performance monitoring as much as possible.
• Designing granular dashboard using advance excel techniques which identify bottleneck areas of the operational processes.
• Using Order life analysis to monitor end-to-end warehouse/ logistics processes to improve operational efficiency.

Service Request:

• Developing and improve new and existing processes for resolving customer and vendor issues.
• Resolving all escalated issues end-to-end across Supply Chain
• Assigning all non-compliance related issues to each defaulting department and ensure proper actions are taken.
• Managing all emergency related logistics issues which could lead to non-satisfaction of the customer. E.g., Theft, Accidents, Confiscation of packages & weather obstruction.
• Informing and liaising with In-house and 3rd Party teams to resolve discovered problems.
• Analyzing and documenting all customer / seller complaints to prevent future occurrences of past problems

Process Control:

• Responsible for any mismatch of packages and all exception handling for packages in transit and at different hubs)
• Managing the loss compliance and write-off guidelines for packages stuck at different stages of packages/ item journey.
• Training all the in-house/ out-house teams for any new / existing processes for smooth operations
• Auditing SOPs vs on-ground processes and improving on deficiencies

Queue Management:

• Ensuring the timely scan at all the legs and updating in systems for movement as transferable unit.
• Monitoring the queues closely to identify anomalies thus improving performance
• Overseeing daily Reporting on Incidents/Change/Problem tickets and SLA status
• Updating the incident categorization matrix based on evolving business complexity.
• Overall Point of Contact for End to End package/ item handling by Jumia Ghana Supply Chain team

What we are looking for:

• Bachelor's Degree from an accredited university; Degree in Engineering, Operations, Supply Chain
• Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet, etc.
• Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
• Minimum 8 years-total experience in supply chain, operations and/or vendor management, experience, preferably within distribution, transportation or customer contact operations is required
• Demonstrated success in cross-functional, global project/program execution.
• Process oriented, well-organized with a high level of attention to detail
• Excellent analytical ability (with excellent proficiency in MS Excel); ability to leverage analytical work into action-oriented reporting and plans of action.
• Good Knowledge of the Logistical Operations in the local market is a plus.
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to diverse audiences and collaborate with cross-functional teams.

Deadline for applications: 15-05-2026

Rounds of Interviews: 1. HR Screening; 2. Technical interviews with potential manager; 3. Technical interviews with Group Functional Lead

#LI-Onsite

We're looking to engage a Marketing Analyst (Ghana) to build and execute localized marketing strategies that drive growth across the region. You'll work cross-functionally, analyze market trends, and leverage multiple channels to grow brand visibility and customer engagement.

WHAT YOU WILL DO

• Localized Marketing & CRM: Own the strategy and content for localized marketing and CRM campaigns, partnering with the global CRM team on execution and delivery.
• Brand Alignment: Work closely with the global marketing team to ensure regional efforts align with overall brand messaging.
• Social Media & Community: Manage local social channels (X, TikTok) and community platforms (Telegram) creating culturally relevant content.
• User Acquisition: Drive growth through partnerships, integrated campaigns, and community initiatives.
• Content Marketing: Lead local content efforts in collaboration with the global team.
• Integrate Campaign Management: Track campaign performance, analyze data, and optimize for ROI.
• Influencers & Partnerships: Engage key influencers, crypto communities, and strategic partners to amplify brand presence.
• Events & Activations: Plan and execute local events, AMAs, and promotional campaigns.
• Regulatory Compliance: Work with the Operations and Compliance Lead to ensure all marketing materials meet Nigerian regulatory requirements.

WHAT YOU WILL NEED

• Bachelor's degree
• 3+ years in digital marketing, strategic communications, PR, or brand management - preferably in crypto, fintech, or tech
• Proven multi-channel campaign management experience (agency or client-side)
• Strong written and verbal communication skills with a talent for compelling storytelling
• Experience across traditional and digital media, including social platforms
• Excellent organizational skills; comfortable in fast-paced environments

COMPENSATION & PERKS

• Competitive compensation with a performance-based bonus
• Opportunity to build and shape institutional client relationships in a high-growth business
• Unlimited vacation policy
• Apple equipment provided
• Hybrid working model
• Work-from-anywhere flexibility aligned with role responsibilities

Jumia Global is the cross-border arm of Jumia, serving as the primary link between our international vendors (primarily in China) and our local consumers. We are seeking a high-energy, detail-oriented professional in Ghana to serve as the critical bridge between our Commercial, Operations, and Logistics teams.

In this role, you will be the "boots on the ground" ensuring that international inventory moves seamlessly from inbound to the customer’s doorstep.

What you will be doing:

1. Inbound & Import Monitoring

• Capacity Management: Book delivery pre-alerts based on real-time Warehouse capacity to ensure a smooth flow of goods.

• Precision Tracking: Strive for a 100% Accuracy Rate (matching quantity received vs. quantity inbounded).

• Process Efficiency: Drive the speed and quality of Inbound processes, specifically focusing on Quality Control (QC) and processing turnaround times.

2. Resolution of Inbound Issues

• Discrepancy Management: Formally record all inbound issues (e.g., excess quantities, incorrect content) in the appropriate trackers.

• Hands-on Fixes: Independently resolve operational hurdles that don’t require external intervention, such as creating new Consignment Orders (COs) or updating product imagery.

• Stakeholder Collaboration: Act as the liaison with Key Account Managers (KAMs) to resolve complex seller-related issues.

3. Stock & Inventory Control

• Technical Adjustments: Perform stock operations based on Inventory and QC reports, including re-inbounding items under correct references.

• Compliance: Proactively identify and remove counterfeit or prohibited items from stock to protect our marketplace integrity.

• Stock Movement: Manage the exit and transfer of aging stock in preparation for Return to Vendor (RTV).

4. RTV & Aftersales Governance

• Process Adherence: Ensure all defective items are correctly captured within the RTV workflow.

• Timeline Management: Strictly enforce the 21-day holding period for Aftersales items before forfeiture.

• Error Correction: Audit and rectify any instances where items are forfeited prematurely.

5. Customer & Seller Experience (CXP/VXP)

• Problem Solving: Support the CXP and VXP teams in resolving specific Jumia Global queries from both customers and sellers.

• Content Optimization: Proactively improve SKU content and descriptions to drive better conversion and reduce returns.

What we are looking for:

• Educational Background: Minimum of A-Level qualification.

• Internal Experience: Proven experience working within Jumia Supply Chain teams is essential.

• Technical Skills: High proficiency in Microsoft Excel and data management.

• Communication: Fluent in English (both written and spoken).

• Mindset: Extreme attention to detail, a proactive approach to work, and a natural willingness to solve complex problems independently.

Deadline for applications: 30-04-2026

Rounds of Interviews: 1. HR Screening; 2. Technical interviews with potential and functional managers; 

#LI-Onsite

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

• Developing strategies to strengthen driver’s value proposition, to continually grow our supply base, performance and retention
• Managing and supporting the operations team by defining precise local operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind
• Hands-on supply management - working autonomously and taking initiatives with your team to ensure the best experience for our driver & fleet partners, guiding them through the stages of drivers/fleet acquisition, conversion and activation.
• Analyzing data – you will be monitoring supply metrics to ensure marketplace health and act upon insights
• Identifying trends, risks and improvement opportunities on a local level that may impact the business.
• Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency.

• You have 6+ years of experience
• You have experience managing complex teams
• You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English.
• You have a strong sense of ownership, with a hands-on approach
• You are highly analytical and have a data-driven mindset with excellent numerical skills
• You are comfortable with developing analytical and decision frameworks to support your strategies and decisions

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.

• Impact millions of customers and partners in 600+ cities across 50 countries.

• Work in fast-moving autonomous teams with some of the smartest people in the world.

• Accelerate your professional growth with unique career opportunities.

• Get a rewarding salary and stock option package that lets you focus on doing your best work.

• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork..

• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

We are looking for a highly motivated, adaptable, and collaborative professional who thrives in a fast-paced environment and enjoys building. If you have a proven track record in a regulated digital asset space, this is the perfect opportunity for you!

WHAT YOU WILL DO

• Oversee company operations under the Ghanaian VASP regulatory framework, ensuring compliance and supporting internal processes.
• Collaborate with the General Manager, Africa, and global stakeholders to develop customer engagement and acquisition strategies.
• Manage relationships with high-value customers to foster loyalty and engagement.
• Maintain business relationships with banks, payment partners, and other essential stakeholders for seamless operational flow.
• Create and implement innovative strategies to improve operational standards, shape the business framework, and drive execution.
• Evaluate customer insights to identify, develop, and execute initiatives to grow revenue and market share.
• Support Blockchain.com marketing, community outreach, and operational initiatives in Ghana.
• Participate in new product and service development, driving product-market fit.
• Maintain active dialogue with the digital asset industry and Ghanaian community to understand and meet market needs.
• Manage other responsibilities assigned by the General Manager, Africa.

WHAT YOU WILL NEED

• Bachelor's degree
• Interest in and familiarity with digital asset and regulated financial industries.
• Entrepreneurial mindset with excellent attention to detail and follow-through.
• Experience and proven track record in the Ghanaian market leading regulated operations, business development, and/or account management.
• Experience managing and scaling a team.
• Ability to work a flexible full-time schedule to coordinate with global stakeholders.
• Excellent organizational and workload management skills, including verbal, written, and interpersonal communication skills.
• Ability to creatively deconstruct complex problems and develop precise plans of action.

COMPENSATION & PERKS

• Bonus scheme based on both company and individual performance.
• Opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry.
• Unlimited vacation policy; work hard and take time when you need it
• Apple equipment
• Hybrid role from our office in Ghana.
• Work from Anywhere Policies: You can work remotely from anywhere in the world for up to 20 days per year.

#LI-Hybrid