Purpose

As a Proposal Manager, you will sit at the center of Divergent’s most critical growth efforts and own the development and execution of complex, high-value proposals from initial strategy through final submission. You will serve as the connective tissue across program management, business development, engineering, legal, finance, and executive teams, ensuring all contributors are aligned while juggling multiple proposal responses and ensuring they stay on track for successful delivery. 

You will drive response strategy, shaping how Divergent’s capabilities are positioned against customer requirements and competitive dynamics. This includes highlighting strengths, identifying risks, and working directly with technical subject matter experts to refine solutions and mitigate gaps. You will own proposal planning, generation, execution, and submission end-to-end, including compliance, review cycles, pricing alignment, and final submission. 

This role requires exceptional project management and attention to detail, as well as creativity, critical thinking, and bias towards action.  

The Role

• Own end-to-end proposal responses, serving as primary author and integrator of cross-functional inputs
• Develop response structure and compliance, ensuring adherence to solicitation instructions and all applicable federal, prime, and regulatory requirements
• Translate complex technical inputs into clear, compelling narratives that highlight Divergent’s differentiated capabilities and align to evaluation criteria, while maintaining consistency across volumes
• Drive response strategy in partnership with business development teams, including win themes, differentiators, and competitive positioning
• Partner with business development, program management, and executives to drive pricing strategy and price-to-win alignment, increasing proposal competitiveness and PWIN.
• Coordinate and manage complex, cross-functional review cycles, ensuring actionable feedback is incorporated effectively and on schedule
• Track customer priorities and competitive dynamics to continuously refine bids and positioning
• Support drafting a range of informational and marketing materials, such as white papers, pitch decks, and more.

Basic Qualifications

• Ability to lawfully access information and technology that is subject to US export controls 
• 5+ years of experience in proposal management or similar writing- and project management–intensive roles, with a strong track record of delivering high-quality, technically complex, deadline-driven work
• Able to bring structure to ambiguous, fast-moving environments
• Bias towards action and proven ability to manage complex, cross-functional efforts with multiple stakeholders under tight deadlines while maintaining high standards for quality and compliance
• Exceptional writing and communication skills, with the ability to synthesize technical, legal, and business inputs into clear, persuasive narratives
• Highly organized, detail-oriented, and capable of managing multiple concurrent proposals at different stages
• U.S. citizen eligible and willing to obtain a Secret or Top Secret security clearance

Preferred Qualifications

• Experience operating in fast-paced, innovation-driven environments such as software, advanced manufacturing, or similar
• Familiarity with standard bid and proposal processes, with the judgment to adapt them for speed and agility in non-traditional contracting environments
• Demonstrated experience managing large, complex proposals (e.g., multi-volume RFPs, IDIQs, or strategic captures) end-to-end and winning major contracts
• Strong understanding of federal acquisition processes, procurement cycles, and government contracting frameworks
• Experience supporting pricing strategy, including collaboration on cost volumes and price-to-win

Work Environment

• This position will be based either in Washington DC (remote) or hybrid/onsite in our Torrance, CA office

Compensation

At Divergent, our pay range is based on the level of the job. For this role, we will consider candidates at levels S05 - S06 as evaluated through our interview process. 

• S05/Senior level: $115,670 - $159,050
• S06/Lead level: $133,580 - $183,680

ABOUT THE TEAM

The Discovery team at Anduril is at the forefront of incubating and maturing high-potential, software-defined, AI-native offerings that meet the toughest, newest challenges across hardware, software, space, and cyber domains. We're the architects of mission autonomy and mesh networking, delivering scalable hardware solutions that meet some of the most urgent national security needs. By working hand-in-hand with elite teams in Perception, AI, Motion Planning, Hardware, Test Engineering, Space, Networking, and Vehicle hardware, we craft cutting-edge, end-to-end systems that redefine mission success.

ABOUT THE JOB

Anduril’s Discovery business line is seeking a talented Product Manager to join our rapidly growing team in Washington, DC. In this role, you will be responsible for shaping and delivering features and services critical to the next generation of air and missile defense systems. You will develop domain expertise and perform thorough discovery to devise innovative defense capabilities ready to meet unprecedented defense needs. These capabilities will be robust and reliable, while appropriately leveraging the latest in AI/ML technologies. If you are someone who thrives in a fast-paced, dynamic environment and has a passion for contributing to national security, then this role is for you!

WHAT YOU'LL DO

• Own the product roadmap for key missile defense backend services and user interface, translating high-level strategic objectives and urgent warfighter needs into detailed, actionable product roadmaps and specifications.
• Proactively communicate roadmaps and goals to stakeholders and manage expectations of delivery. Escalate large trade offs and necessary decision points as needed.
• Work with business development, proposal, marketing, and compliance leads to communicate product capabilities externally. Participate in large-scale customer exercises and demonstrations.
• Work hands-on to deliver new capabilities across the lifecycle of the product, from initial release and onboarding, through day-to-day improvements. Validate and experiment along the way, acting as the voice of the user throughout.
• Define and monitor key metrics to measure success.
• Interview and iterate with defense operators and subject matter experts, develop insights from such interactions, and propagate user needs clearly through the organization.
• Develop relationships to bridge business and technical worlds. Build tech alongside prolific engineers and designers, and then zoom out to work with business development, operations, customer success, marketing, and finance teams in order to ensure success. Along the way, you’ll help define and drive product team culture and best practices.
• Partner closely with test engineers and program teams to devise rigorous testing scenarios that validate key functionality, demonstrate operational utility, and drive rapid iteration cycles.

REQUIRED QUALIFICATIONS

• Currently possesses and is able to maintain an active U.S. Top Secret security clearance.
• 3-5 years in software product development, ideally in highly technical areas which may include AI/ML products, developer solutions, etc.
• A deep understanding of back-end web technologies & distributed systems to consider capabilities and limitations.
• Excellent written and verbal communication skills.
• Aptitude for working with internal and external stakeholders, across a wide range of technical comfort.
• Proven ability to decompose and organize technically complex projects in a structured approach.
• Demonstrated success decomposing a problem into addressable component parts.
• Proven ability to motivate cross functional teams to do their best work.
• U.S. Person status is required as this position needs to access export controlled data.
• Ability to travel for discovery and testing purposes (surges up to 25%).

PREFERRED QUALIFICATIONS

• Defense, national security, or aerospace domain familiarity through experience or education.
• Experience working in a developer focused product team (for example, in cloud services, SDK development, or internal platform infrastructure).
• Experience supporting test design and execution for technically complex, combined hardware/software systems.
• Experience with text planning and execution for combined hardware/software systems.
• Demonstrated interest in code generation technologies.

Who We Are  

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.  

About the Role  

Weber Shandwick is seeking an experienced and passionate Analytics Manager to join our team in Washington, D.C. This person will be a key leader in leveraging analytics and AI to inform and empower effective media campaigns at state and national levels for some of the world's most dynamic brands. Reporting to the Head of Analytics, you will partner with major clients across tech, healthcare, and federal agency sectors, translating complex data into the actionable insights that shape winning communication strategies.  

This position will be based in our Washington, D.C. office on a hybrid schedule.  

About You  

You are a natural-born data storyteller, driven by a passion for uncovering the "why" behind the numbers. You see analytics not just as a reporting function, but as a strategic tool for creative and impactful communications. Fluent in the language of data, you excel at translating complex findings into clear, compelling narratives that inspire action. You are intellectually curious, a proactive problem-solver, and thrive on collaborating with diverse teams to embed data-driven decision-making into every stage of a campaign. A forward-thinker, you are excited by the potential of AI to revolutionize insights and are eager to pioneer its application in your work.  

What You'll Do  

Insight & Reporting: Lead the scoping and production of social listening reports, campaign performance analyses, and ad hoc analytics deliverables, translating data into compelling insights for clients.  

Strategic Counsel: Partner with cross-discipline teams to service client research and analytics requests; design the strategic approach, lead the analysis, and deliver clear, actionable recommendations.  

Trend Analysis: Identify, analyze, and interpret significant trends and patterns in complex datasets to inform client strategy and identify opportunities.  

Measurement Strategy: Develop and apply strategic measurement frameworks to guide ongoing performance assessment and optimization across paid, earned, and owned channels. 

Team Leadership & Mentorship: Evangelize smart data analytics internally and externally, manage complicated deadlines, nurture client relationships, and mentor junior analytics staff.  

Innovation: Maintain deep knowledge of new and established analytics tools and platforms, and actively work to embed AI solutions to drive deeper analyses and insights.  

What You'll Bring   

• Basic Qualifications:  
  • 3+ years of relevant full-time experience in marketing analytics, digital analytics, social listening, or campaign measurement. 
  • 1+ years of experience managing one or more direct reports. 
  • Demonstrated experience analyzing and synthesizing data from first-party and third-party sources (e.g., social listening, web analytics, syndicated research). 
  • Experience analyzing paid, earned, owned, and influencer media strategies. 
  • Experience engaging and collaborating with large, complex clients; federal government experience is a plus.  
• Competencies:  
  • Strategic Thinking: Demonstrated expertise in translating data and research into high-level strategic insights and actionable recommendations. 
  • Collaboration: A team player with the ability to work independently while bringing unique analytics skills to large, integrated client teams. 
  • Ownership & Accountability: The desire and capacity to take full ownership of work tracks, manage complicated processes, and deliver with excellence. 
  • Client Service: The ability to build trust, nurture client relationships, and make complex data accessible and meaningful to various partners. 
  • Future-Forward: A strong interest in and understanding of emerging AI tools and their application to data analysis and insight generation. 

Salary Range: $86,000 USD – $100,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Who We Are 

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations. 

About the Role 

Weber Shandwick is seeking an experienced and detail-oriented Project Manager to join our Integrated Project Management team in Washington, D.C. In this role, you’ll be the central force driving our most ambitious campaigns forward. Reporting to a Director or VP, you will partner with cross-disciplinary colleagues to deliver best-in-class work for a range of dynamic brands, ensuring that our creative and strategic vision is executed flawlessly, on time, and on budget. 

This position will be based in our Washington, D.C. office on a hybrid schedule. 

About You 

You are a master of process and a natural-born organizer who thrives on bringing order to complexity. You move seamlessly between managing budgets, timelines, and resources, all while keeping multiple teams aligned and informed. You don’t just manage tasks; you foresee risks, solve problems proactively, and take immense satisfaction in seeing a complex plan come together perfectly. A calm, confident communicator, you are the trusted partner that creative, strategy, and account teams rely on to turn ambitious ideas into tangible, impactful results. 

What You'll Do 

• End-to-End Project Management: Lead the entire project lifecycle—from brief to delivery—for medium-to-large integrated campaigns, ensuring seamless execution and alignment with client objectives.
• Scope and Resource Management: Develop and manage detailed project SOWs, staff plans, and resource allocations, proactively addressing scope creep and ensuring the right talent is on the job.
• Financial Management: Own account financials, including SOW development, burn rate tracking, budget reconciliation, and providing regular, clear updates to internal and external stakeholders.
• Timeline and Risk Mitigation: Create, maintain, and communicate accurate project timelines, escalating risks as needed and implementing solutions to keep projects on track.
• Collaboration and Coordination: Serve as the central point of contact, working with cross-functional teams (Creative, Strategy, Paid Media, Analytics, and Account Management) to deliver cohesive, best-in-class solutions.
• Team Development: Mentor junior team members and interns, fostering a culture of collaboration, accountability, and growth. 

What You'll Bring  

• Basic Qualifications:
  • 4+ years of project management experience, preferably in an agency or integrated marketing environment.
  • Proven ability to lead medium-to-large scale integrated campaigns from start to finish, coordinating multi-disciplinary teams (creative, digital, PR, paid media, strategy).
  • Strong financial acumen with hands-on experience managing SOWs, burn reports, staffing plans, and resource allocation.
  • Proficiency with modern project management tools (e.g., Asana, Smartsheet, Monday.com, etc.).
  • Bachelor’s degree in a relevant field (e.g., Communications, Marketing, Business).
• Competencies:
  • Critical Thinking: Ability to ask probing questions to anticipate and address gaps before they become issues.
  • Collaboration: A talent for building strong, high-impact relationships across disciplines that deliver results.
  • Conflict Resolution: Sound judgment and savvy in navigating and resolving issues with a solutions-oriented mindset.
  • Business Acumen: A sharp understanding of how to accelerate work to meet both client and agency objectives.
  • Future-Forward: Curious and engaged in AI and new technologies as tools to enhance work and impact. 

Salary Range: $75,000 USD – $90,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Overview

The Capture Manager is responsible for leading and executing capture strategies for new business opportunities from identification through proposal submission. This role drives cross-functional coordination, customer engagement, and win strategy development to position the company for successful contract awards. 

The primary focus of this role is to develop and execute capture methodologies for the go-to-market team. 

What You’ll Do

Capture Strategy & Execution 

• Lead capture efforts for priority opportunities from qualification through proposal submission
• Develop and execute win strategies, including competitive positioning and discriminators
• Build and maintain capture plans, including schedules, milestones, and resource alignment
• Identify risks and opportunities and adjust strategy accordingly 

Customer & Market Engagement 

• Conduct customer research to understand mission needs, priorities, and decision drivers
• Support and participate in customer meetings, industry days, and networking events
• Maintain situational awareness of competitors and market landscape 

Opportunity Qualification 

• Lead bid/no-bid decisions based on strategic fit, probability of win (Pwin), and resource alignment
• Assess requirements, acquisition strategies, and evaluation criteria 

Proposal Team Collaboration 

• Partner with proposal teams to ensure alignment between capture strategy and proposal execution
• Translate capture insights into proposal themes, win themes, and key messaging
• Support development of outlines, storyboards, and proposal content as needed 

Cross-Functional Coordination 

• Work closely with technical, contracts, pricing, and leadership teams
• Ensure all stakeholders are aligned on strategy, risks, and execution approach 

Mindset + skills (what is absolutely necessary to do the job): 

1. Pride in work: They hold themselves to a very high bar. They produce designs, documentation, and analyses that are correct, detailed, and ready for scrutiny. 
2. Humility: They have a desire to take on new challenges, learn from others, and grow. They seek out missing context, ask good questions, and course-correct quickly with new information.
3. Technical intuition and mastery: They understand basic orbital mechanics and general concepts around space vehicle design and operation in order to meaningfully inform design trades around space vehicle systems at the architecture level. 

Your Ideal Background

Required

• Bachelor’s degree in Business, Marketing, Engineering, or related field (or equivalent experience)
• 5+ Years of experience leading or supporting capture efforts for competitive procurements from either government or commercial vantage points
• Demonstrated ability to develop and/or assess win strategies and competitive positioning
• Experience working with proposal teams, including shaping messaging and themes
• Strong organizational skills and ability to manage multiple opportunities simultaneously
• Excellent written and verbal communication skills 

Preferred 

• Experience in government contracting or aerospace/defense industry
• Engineering or technical experience
• Deep familiarity with FAR/DFAR and government acquisition processes
• Experience with customer engagement and relationship management
• Understanding of pricing strategies and competitive analysis
• Proven track record of wins on competitive bids
• Experience using Sam.gov and other acquisition sites/tools  

Additional Requirements: Must be willing to work extended hours and weekends as needed.

Compensation and Benefits: Your base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. The anticipated salary range for this role is $110,000 - $180,000 annually.

Base salary is just one part of your total rewards package at Katalyst. You will also be eligible for long-term incentives, in the form of the Employee Stock Option and Equity Plan, as well as a relocation bonus and other discretionary bonuses. You will also receive access to comprehensive medical, vision, and dental coverage, and unlimited Paid Time Off.

At Katalyst our work on projects involving the U.S. Department of Defense requires adherence to International Traffic in Arms Regulations (ITAR), 22 C.F.R. Parts 120-130, which requires compliance with U.S. export laws before allowing employees to perform certain positions. Currently, our available roles necessitate access to ITAR-controlled information, and as a result, Katalyst would have to ensure any non-US person is authorized access to ITAR information before the commencement of employment. We are committed to equal employment opportunities and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ABOUT THE TEAM

The Design & Construction team at Anduril delivers the factories, labs, offices, and secure spaces that enable our teams to design, build, and deploy advanced defense technology. Our projects span high-performance manufacturing facilities, mission-critical secure environments, and collaborative workspaces, giving our team exposure to a uniquely wide variety of technical and operational challenges.

More than just delivering buildings, we are (literally) rebuilding the American defense industrial base. Our work directly accelerates how quickly critical technology moves from concept to production and into the hands of the warfighter.

ABOUT THE JOB

We are looking for a Senior Construction Project Manager to join our rapidly growing team. This position sits within the broader Design & Construction (D&C) team. The D&C team is responsible for bringing our various cutting-edge factories, offices, and secure spaces to life. We collaborate with a variety of stakeholders involved in shaping the built environment needed to enable Anduril’s mission (construction managers, architects, industrial engineers, real estate planners, finance analysts, and many more). But, first and foremost, we deeply listen to what our Division Leaders need. Whether it is autonomous submarines, robot fighter jets, or AR headsets, we stay close to our end users to ensure we’re fueling their success.

WHAT YOU'LL DO:

• External Project Management and Coordination:
• Maintain strong relationships with contractors, consultants, vendors, and regulatory agencies.
• Collaborate closely with external project management teams to ensure alignment of construction activities with overall project objectives.
• Facilitate regular meetings with external project managers to discuss project updates, resource allocation, and potential challenges.
• Stakeholder Management:
• Serve as the primary point of contact for all construction-related matters.
• Advise in all phases of any given project: programming, design, pre-construction, closeout, and operations - not just construction.
• Communicate project progress, challenges, and solutions to senior management and other key internal stakeholders.
• Work cross-functionally with non-constriction functions like Security, Network Engineering, Facilities Management, Marketing, Kitchen Operations, Manufacturing, EHS, Legal, and many others.
• Budget and Financial Oversight:
• Develop and manage budgets for construction and maintenance projects: everything from large greenfield projects to small one-day capital improvements.
• Work closely with Finance/FP&A for cash flow forecasting.
• Prepare and present financial reports to senior executives.
• Contracting Strategy:
• Develop and implement creative contracting structures that align incentives, reduce change order disputes, and set up projects for success
• Establish commercial terms that drive transparency, predictability, and fairness throughout the project lifecycle
• Structure contracts to appropriately allocate risk, protect the company’s interests, and minimize potential disputes
• Construction Cost Estimating:
• Gather (and help define) user requirements for nascent construction projects.
• Generate accurate cost estimates at all stages of a project lifecycle (concept, test fits, schematic designs, construction drawings, etc.).
• Manage relationships with consultants, regional contractors, and suppliers as needed to support individual project cost estimates.
• Help build our historical cost database to inform every future project.

Required Qualifications

• Minimum of 12 years of progressive experience in construction management.
• At least 5 years Maritime Experience in a construction leadership role
• Strong background in design advisory, pre-construction, and project kickoff/setup.
• The ability to lead and effectively communicate with large, diverse project teams
• Excellent project management skills, with a proven track record of delivering large-scale projects on time and within budget.
• In-depth knowledge of construction means and methods, materials, MEP systems and building codes.
• Effective communication and interpersonal skills.
• Competency in CPM scheduling methods, construction document review, and contract administration.
• Willingness to travel up to 20% of the time to support a project or team meetings

Preferred Qualifications

• Experience with advanced manufacturing-related projects
• Excel proficiency: You can work quickly, you’re organized, and you build models that others can easily and intuitively pick up.
• Education: Bachelor’s degree in Civil Engineering, Architecture, Construction Management, or a related field.
• Experience with ICD-705 and TEMPEST-related policies and guidance is welcome

The Customer Success Manager II is responsible for driving long-term success and growth across a strategic portfolio of enterprise customers. This role serves as the primary business partner and trusted advisor to senior stakeholders, ensuring an exceptional customer experience, strong net revenue retention, high product adoption, and advocacy.

As the key point of contact for Diligent’s solutions, the CSM II leads proactive account management, orchestrates cross-functional resources, and partners closely with Sales and Services to deliver measurable outcomes and expand our footprint within each account.

Key Responsibilities

• Own a portfolio of enterprise accounts with accountability for renewal, net revenue retention, and expansion, leveraging data and insights to proactively manage risk and opportunity.
• Drive product adoption and value realization by developing and executing customer success plans aligned to the customer’s strategic objectives and key outcomes.
• Deliver a best-in-class customer experience across all phases of the customer lifecycle, from onboarding through renewal, coordinating with Implementation, Professional Services, Support, Product, and other internal teams.
• Lead executive-level engagements, including QBRs/EBRs and strategic reviews with C-suite, board administrators, and senior directors, to demonstrate ROI, influence adoption, and surface new opportunities.
• Identify, qualify, and partner on expansion opportunities in close collaboration with the Expansion Sales team, ensuring smooth handoffs, aligned account strategies, and clear growth plans.
• Facilitate successful onboarding and rollout of Diligent products and modules, working alongside the Implementation team to ensure stakeholder alignment, training, and effective change management.
• Build and maintain strong, multi-threaded relationships with key business and technical stakeholders, becoming a trusted advisor who understands their governance, risk, compliance, and operational priorities.
• Act as the voice of the customer internally, providing structured feedback and insights to Product, Marketing, Services, and Operations to influence roadmap and process improvements.
• Monitor account health and usage leveraging dashboards and analytics, intervening early to address risks, drive adoption, and reinforce value.
• Champion customer advocacy, by identifying referenceable customers, case study opportunities, testimonials, and participation in user groups or events.
• Collaborate on process and playbook improvements within the Customer Success organization to drive consistency, scalability, and excellence in how we serve enterprise customers.

Required Experience & Skills

• 5+ years of professional experience, including 2–4+ years in Customer Success, Account Management, or a similar client-facing role within B2B SaaS.
• Proven experience managing mid-market and/or enterprise accounts, with comfort engaging senior and executive stakeholders (Director, VP, C‑Suite).
• Demonstrated track record of meeting or exceeding renewal, retention, and expansion targets.
• Strong experience using CRM tools (preferably Salesforce) to manage accounts, opportunities, and customer health activities.
• Excellent communication and presentation skills, able to translate complex concepts into clear, compelling narratives for multiple stakeholder groups.
• Strong consultative and problem-solving skills, with a natural curiosity about the customer’s business, use cases, and success metrics.
• High level of resilience, ownership, and accountability, with the ability to navigate ambiguity and manage competing priorities across a large book of business.
• Passion for technology and a solution-centric mindset, with the ability to quickly learn new products and articulate their business value.
• Strong organizational skills and attention to detail, with experience managing multiple customers, projects, and deadlines simultaneously.

Preferred Qualifications

• Experience in governance, risk, compliance, legal, or adjacent enterprise software environments is a plus.
• Background working in a matrixed, global organization with cross-functional partners across time zones.
• Familiarity with customer success platforms and data-driven approaches to managing account health and adoption.

Summary 

This role will service the mail room and coordinate pickups and deliveries within the office. This role requires excellent communication, a can do attitude, and ability to work with multiple employees across the entire organization. This is a full time, in office position that requires a vehicle. 

Responsibilities

• Coordinate the daily operations of the mail department including receive, postage, and organize all office mail
• Organize and stock office supplies
• Move and lifting large box deliveries 
• Setup workstations for new employees
• Assist the HR Manager with office management tasks
• Assist with other tasks as requested by the attorney or case staff
• Drive as needed to other local offices to deliver mail or supplies

Qualifications

• High school diploma or GED
• Must have a valid driver's license, clean driving record, and vehicle
• Vehicle must be insured at all times - must maintain 100/300 Bodily Injury limits 
• Computer skill including knowledge of mailroom equipment: copy machine, package tracking software, postage, etc.
• Must be able to lift and carry materials weighing up to 50 pounds, while kneeling and bending
• Must have strong knowledge of local roads and/or ability to use GPS for deliveries between offices
• Highly organized with the ability to multitask, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision

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Position Overview 

The Field Marketing Manager, Americas will own and scale the field marketing engine for a high-impact business unit, directly influencing pipeline growth, accelerating revenue, and shaping how we go to market across the region.

This is a highly visible role that blends strategy and execution. You’ll design and orchestrate integrated campaigns, events, webinars, and ABM programs; working side-by-side with Sales and cross-functional Marketing teams to turn ideas into measurable business outcomes.

If you’re equal parts strategist, operator, and innovator; and excited to leverage AI to unlock smarter, faster marketing - this role is for you.

As a senior individual contributor on the Americas Field Marketing team, this person will: 

• Lead the development and execution of pod-level field marketing plans aligned to regional and business unit goals. 

• Partner closely with Sales to identify and activate priority plays that progress opportunities through the funnel and into bookings. 

• Build scalable field marketing programs and infrastructure, leveraging AI to improve efficiency, targeting and insights. 

• Shape team-wide processes and workflows and provide day-to-day guidance and coaching to Field Marketing Specialists and Senior Specialists, exerting influence without formal authority. 

Key Responsibilities

Strategy & Planning 

Own the field marketing strategy and annual plan for an assigned Americas pod or business unit, aligned to shared MQL, pipeline and bookings targets. 

Translate GTM plays and regional priorities into integrated field programs that pull the right marketing levers at the right time across the customer journey. 

Use data, insights and AI tools to seize opportunities, refine targeting, and continuously optimize program mix and investment. 

Campaigns, Events & ABM 

Design and execute multi-channel field campaigns, including events, webinars, ABM motions and localized programs that support both new logo and expansion goals. 

Own end-to-end delivery of field marketing activities — brief development, project management, enablement, execution and debriefs — with extreme attention to detail and operational rigor. 

Partner with Demand Generation, Product Marketing, Brand, and Corporate Events to ensure Americas field programs are on-brand, on-message and coordinated across channels. 

Sales & Cross-Functional Partnership 

Build strong, trust-based relationships with Sales leaders and AEs in the assigned pod/region; act as the primary marketing counterpart for planning and performance reviews. 

Align on coverage models, territories, key accounts and follow-up expectations with BDR/SDR teams; ensure smooth handoffs from MQL to opportunity and into bookings. 

Collaborate with other Field Marketing Managers across Americas to share best practices, standardize processes and identify opportunities to scale what works. 

AI-Enabled Execution & Innovation 

Champion the use of AI across field marketing workflows — from audience and target account list refinement to content creation, testing and reporting — to increase throughput and impact. 

Pilot new AI-driven tactics in partnership with Brand, Content and Demand Generation, and document learnings to inform broader adoption. 

Measurement, Reporting & Optimization 

Own pod-level field targets and KPIs; track and report on MQLs, opportunities, pipeline and bookings influenced by field programs, as well as marketing ROI. 

Build regular performance readouts for Sales and Marketing leadership, surfacing insights, risks and recommended optimizations. 

Use data to identify gaps in the funnel, propose corrective actions, and test alternative approaches to unlock growth. 

Required Experience/Skills 

• 5+ years of B2B SaaS field marketing or closely related experience (e.g., growth, revenue, campaign marketing), with a track record of driving pipeline and bookings with Sales. 

• Deep experience building and executing integrated field programs across tactics such as events, webinars, ABM and partner campaigns. 

• Demonstrable capability with AI tools, with real use cases that improve operational excellence, visibility and speed-to-impact in marketing programs. 

• Motivated self-starter with a “get stuff done” mindset and the ability to set priorities, manage multiple projects and hit deadlines with limited oversight. 

• Strong interpersonal and communication skills (written and verbal), including comfort presenting to and influencing senior Marketing and Sales leaders. 

• Proven ability to partner and develop strong relationships across all levels of a complex, matrixed commercial organization. 

• Highly organized, process-driven operator with strong project management skills and extreme attention to detail. 

• Commercial, strategic and data-driven mindset; uses data and reporting to make decisions, optimize plans and demonstrate impact against regional growth goals. 

• Proficiency with core marketing and productivity tools (e.g., Salesforce, Marketo, Wrike, Microsoft Office Suite) and comfort adopting new AI-powered technologies. 

• Familiarity with the GRC space and experience working in a complex matrixed organization are strong pluses. 

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ABOUT THE JOB

The ACLU seeks applicants for the full-time position of Senior Content Strategist in the Communications and Marketing Department of the ACLU’s National office in New York, NY or Washington, DC. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This is a 2-year term-limited role.

The ACLU Communications & Marketing department creates, maintains, and expands message narratives to engage our supporters and other target audiences, to help protect and expand civil liberties and civil rights and illustrate the value and impact of the ACLU’s transformational work. Through our messaging, engagement with newsmakers, our written content, creative branding, and visual identity, we encourage support for the ACLU and help to build a more perfect union.

This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).

WHAT YOU'LL DO 

Reporting to the Director of Social Media, the Senior Content Strategist will be responsible for leading development and execution of the ACLU's YouTube strategy, with SEO-informed editorial strategies and content promotion plans that leverage all channels in the ACLU’s social media program. In partnership with the Social Media Manager, communications strategists, and multimedia producers, the Senior Content Strategist will lead creation of compelling, platform-specific content to meet the ACLU’s communications, legal, advocacy, and development goals on YouTube, integrating YouTube thoughtfully into the department’s strategic communications plans. The Senior Content Strategist will support external partnerships and collaborations, identify high-impact partnership opportunities, and partner with other teams within Communications & Marketing or Development departments, to livestream key engagements or produce YouTube-first events.

YOUR DAY TO DAY

• Set the long-term vision, goal, strategies and tactics to scale the ACLU’s YouTube channel, supporting a daily social video program that thoughtfully accounts for organizational priorities, the ACLU’s unique brand identity, the daily news cycle, and emerging trends. 
• Project manage the end-to-end production of YouTube content, including talent booking, editorial calendaring, digital strategy, and content planning, in close partnership with the ACLU’s social media, multimedia, program communications, earned media, storytelling, and artists and influencer teams. 
• Develop content plans that position the ACLU as a thought leader on YouTube, accounting for an ideologically diverse nationwide audience 
• Craft and implement creative, multi-faceted strategies for advocacy, public education, live events, and paid media campaigns on YouTube, collaborating with other teams to support content plans as needed 
• Align YouTube content planning and editorial calendar with broader social media and communications strategy, including cross-channel adaptations and multi-platform partnerships 
• Work with the Social Media and Multimedia teams to develop formats and optimize videos, headlines, metadata, and thumbnails for YouTube 
• Monitor and report on strategic insights and video analytics, to inform decision-making and ensure content is optimized for audience growth 
• Initiate and maintain strong relationships with YouTube; gather and prioritize technical platform requirements 
• Create and maintain internal documentation for workflows across teams 
• Cultivate relationships with YouTube influencers in partnership with the Artist and Influencer Engagement team and Media and Strategic Engagement team 
• Develop and lead trainings for staff who will have on-camera appearances 
• Engage in special projects and other duties as assigned 

FUTURE ACLU'ERS WILL 

• Be committed to advancing the mission of the ACLU
• Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
• Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts

WHAT YOU'LL BRING

• Significant experience managing the channel strategies and production process for YouTube, preferably for a nonprofit, advocacy, or media organization 
• Strong editorial judgment and familiarity with emerging social-video trends 
• Expertise in YouTube analytics and SEO best practices, analytics tools, and content management platforms 
• Experience developing formats that optimize videos, headlines, metadata, and thumbnails for YouTube 
• Proven ability to navigate competing organizational priorities and complex approvals processes 
• Excellent verbal, writing and interpersonal communication skills; strong attention to detail; ability to write and deliver work product under deadlines; and commitment to high-quality standards 
• A creative, hyper-organized approach to project management 
• Proven track record of working collaboratively with colleagues across departments and functions 
• A passion for online advocacy and commitment to the mission of the ACLU

COMPENSATION

WHY THE ACLU

For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.

We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. 

At the ACLU, we offer a broad range of benefits, which include:

• Time away to focus on the things that matter with a generous paid time-off policy
• Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
• Plan for your retirement with 401k plan and employer match
• We support employee growth and development through annual professional development funds, internal professional development programs and workshops

OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION

Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change.  We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.

With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.    

The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program. 

💼What You'll Do

Marketing Strategy & Content Development 

• Develop and execute JRC’s product‑to‑market strategy for rad‑hard semiconductor technologies.
• Create and manage marketing materials including capability statements, brochures, one‑pagers, technical inserts, white papers, and digital content.
• Translate complex engineering and technical information into accessible, mission‑aligned messaging.
• Oversee website content, social media presence, email engagement, and targeted digital outreach.
• Support brand positioning for JRC’s engineering, R&D, and technical capabilities.

Corporate & Internal Communications 

• Maintain consistent corporate messaging aligned with JRC’s values and technical pursuits.
• Support internal communications related to cultural initiatives, corporate announcements, and leadership updates.
• Coordinate with Program Managers and technical teams to ensure accurate and secure reporting of project milestones and accomplishments.

Public Affairs & Event Support 

• Plan and execute JRC’s presence at industry events, trade shows, and technical symposia.
• Prepare leadership for speaking engagements, panels, customer meetings, and stakeholder interactions.
• Oversee development of booth materials, banners, video content, and event‑related marketing assets.

🧠What You Bring to the Table

• Bachelor’s degree in Marketing or a related field.
• 8+ years of experience in marketing or corporate communications, preferably within the DoD, defense contracting, or aerospace sectors.
• Strong writing, editing, and visual communication skills with the ability to distill technical information.
• Experience supporting executive‑level communications.
• Ability to obtain and maintain a DoD Secret clearance.

⭐Bonus Points

• Proficiency with Canva, Adobe Creative Suite, SharePoint, CRM systems, and web CMS platforms.
• Experience producing materials for federal customers and technical stakeholders.

Here’s a summary of the role:  

Diligent is seeking a Senior Manager, Alliances & Partnerships to lead our strategy and execution for driving revenue and customer value through a portfolio of high-impact technology partners. In this role, you will own partner-sourced and influenced pipeline at scale, guide multi-year joint business plans, and ensure strong executive alignment with our most strategic partners. You will orchestrate cross-functional collaboration across Sales, Product, Marketing, Legal, and Operations to standardize partner motions, remove systemic blockers, and refine programs. The ideal candidate brings deep experience in B2B SaaS partnerships, strong commercial and analytical skills, and a proven track record of leading and mentoring partner teams.

This role operates on a hybrid model, with an expectation of 50% office-based work; however, remote working arrangements may also be considered. This opportunity is open to candidates based in the United States only.

Regrettably we are unable to provide visa sponsorship, so you must be eligible to work in the US.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

• Own the global or multi-region technology partner strategy, setting direction, priorities, and investment focus across a portfolio of strategic partners
• Drive partner-sourced and influenced revenue at scale, including forecasting, target setting, and regular performance reviews with senior leadership
• Lead joint business planning and executive alignment with top partners, covering solution roadmap, integration strategy, and multi-year GTM plans
• Oversee cross-functional execution across Sales, Product, Marketing, Legal, and Operations, removing systemic blockers and standardizing partner motions and processes
• Use data and market insights to optimize the overall partner portfolio, refine programs, and recommend strategic bets or exits
• Provide leadership and mentorship to Technology Partners Specialists and Managers, elevating partner best practices and representing the function in broader commercial planning

These are the essentials you’ll need to get an interview:

• 5–7 years’ experience in Enterprise SaaS in partnerships, channels or alliances including direct accountability for partner-sourced and influenced revenue
• Strong experience in GRC environments, with a proven track record working with major Global System Integrators, Advisory firms as well as smaller, specialist system integrators
• Proven track record designing and leading partner strategy across regions or segments, with demonstrated success scaling co-selling and co-marketing motions
• Advanced commercial and analytical skills, including portfolio management, forecasting, and data-driven decision making on partner investments and performance
• Deep understanding of SaaS products, integrations, and ecosystems, with the ability to align partner roadmaps to company strategy and customer needs.
• Demonstrated experience leading and mentoring partner teams, setting standards, and building repeatable playbooks and processes for the function

Behavioural Competencies:

• Strong executive presence and stakeholder leadership, able to influence senior leaders internally and at partner organizations and navigate complex negotiations
• Strong relationship-building capability, with a proven ability to develop and maintain trusted senior-level partner and customer relationships
• Ability to operate with urgency in fast-paced, growth-oriented environments while balancing multiple strategic priorities
• Strong commercial mindset with a focus on driving growth, expansion, and long-term partner value creation

#LI-SK2

#LI-SK2

Here’s a summary of the role: 

Diligent is seeking a Senior Manager, Partner Programs & Strategy to architect, launch, and continuously improve a global partner program that turns partner motions into scalable operating mechanisms, enabling partners to drive revenue, adoption, and customer impact across our ecosystem.

This is a role for someone who thrives on building structured, data-driven programs and translating strategy into operational execution, with a hands-on approach to partner program design, governance, and performance management.

At Diligent, you’ll play a central role in shaping how partners engage, operate, and deliver value. You’ll design and run end-to-end partner program frameworks across Advisory, Resale, MSP, AWS Marketplace, and Technology Alliances — covering onboarding, enablement, certification, governance, incentives, and deal registration. You’ll define partner KPIs, build performance dashboards, and deliver executive reporting across pipeline, bookings, revenue attribution, and forecast, using insights to continuously optimise program performance and partner ROI.

Working cross-functionally with Sales, Marketing, Legal, Product, Finance, and Revenue Operations, you’ll ensure alignment across Salesforce and PRM systems, partner data models, attribution rules, and commercial processes. You’ll also support the full partner lifecycle, including onboarding, contract management, pricing and incentives, MDF and commission processes, and ongoing governance, compliance, and optimisation of program performance.

This role operates on a hybrid model, with an expectation of 50% office-based work; however, remote working arrangements may also be considered. This opportunity is open to candidates based in the United States only.

Regrettably we are unable to provide visa sponsorship, so you must be eligible to work in the US.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

• Own the end-to-end partner program framework across tiers, requirements, benefits, and incentives for multiple partner types including GSIs, SIs, Resellers, MSPs, and Technology Alliances
• Design and manage partner onboarding, enablement, implementation certification, and lifecycle processes to drive partner productivity
• Establish and maintain program governance including decision rights, change management, RACI, documentation standards, and compliance
• Own deal registration policies, guardrails, SLAs, and exception handling to protect channel integrity and reduce conflict
• Own Salesforce (SFDC) evolution for partner motions, including partner data model, taxonomy, attribution rules, and data governance
• Own partner executive reporting including pipeline, bookings, revenue attribution, and forecasting, and use insights to drive performance, accountability, and optimisation

These are the essentials you’ll need to get an interview:

• 7–10+ years in partner programs and/or partner operations within a SaaS environment
• Experience working across multiple partner types including GSIs, SIs, Resellers, MSPs, Technology Partners, and cloud marketplaces (e.g., AWS Marketplace)
• Experience designing and evolving partner programs covering co-sell, resell, services/implementation, and technology partnerships
• Strong experience in program governance, process design, and change management in complex, matrixed environments
• Hands-on experience with Salesforce and familiarity with PRM/partner portal platforms
• Strong analytical and financial modelling skills (program ROI, incentives, partner economics, investment decisions)
• Experience building dashboards, scorecards, KPI frameworks, and executive reporting for partner performance
• Experience using AI and automation for program operations, governance, and optimisation

#LI-SK2

Hill House is seeking a pro-active Store Manager to lead the retail team at our upcoming Georgetown, D.C store and become a pivotal part of our Hill House family. In this role, you'll serve not only as a brand ambassador but also as a key player in building relationships, both internally and externally, to cultivate an unparalleled service culture while coaching and mentoring a passionate team of associates. We are looking for a warm, professional, and dynamic leader to drive our store's sales performance and ensure operational excellence, leading the store’s daily operations, including inventory management and reporting. This is a full-time position with a retail schedule including weekends.

What You'll Do:

• Drive Excellence in Sales & Service:
• Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met.
• Monitor daily, weekly, and monthly sales performance to identify trends, set action plans, and communicate strategies that align with sales and profitability goals.
• Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs.

• Client Development
• Foster an environment where client satisfaction is the top priority, implementing CRM initiatives to retain and develop high-potential clients.
• Lead and collaborate with the team on the development of strategic client retention and acquisition goals; ensure associates deliver goals for client capture/clientele rapport building.
• Capture meaningful client data for the purpose of building relationships to personalize future client development opportunities.
• Operational Leadership:
• Ensure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and visual merchandising standards to meet brand expectations continually.
• Manage inventory effectively, ensuring stock levels are aligned with sales goals and new product launches.
• Oversee financial aspects, including budgeting, expense control, reporting, scheduling, and payroll aiming to maximize profitability.
• Ensure compliance with all company policies including cash handling, register procedures, brand, styling & language
• Talent Management & Development:
• Attract and retain a high-performing team, building a talent pipeline through effective coaching and development plans.
• Conduct regular performance reviews, set clear goals for your team, and foster a culture of continuous learning and improvement.
• Handle all employee relations issues in partnership with HQ, ensuring a harmonious and productive work environment.

Who you are:

• A minimum of 7 years of sales management experience in the retail industry, with a bachelor's degree preferred.
• Experience performing in a fast-paced environment with fastidious attention to detail.
• A leader with a proven ability to drive sales, deliver exceptional client experiences, as well as build, lead, and motivate high performing teams  
• Strong business acumen, with the ability to analyze data and trends to make informed decisions.
• Self-motivated with exceptional communication and a motivational attitude; passionate for people development and growth
• Excellent collaboration and delegation skills as well as good decision-making abilities in high pressure situations 
• High degree of flexibility and initiative: exhibit strong organization to effectively plan and execute short- and long-term projects aligned with the global strategy
• Embraces a culture of learning and advocacy
• Maintains a positive attitude and is representative of the Hill House Home brand
• Has lived experiences with people from different backgrounds and diverse teams
• Flexibility to work retail hours, including evenings, weekends, and holidays.

Why Work With Us: As a Store Manager on our team, you'll have the opportunity to work in a vibrant and fast-paced environment, representing a prestigious brand. We offer a competitive salary, comprehensive benefits, and a chance to grow your career in retail management. If you're passionate about Hill House, driven to achieve, and ready to lead a team to success, we'd love to hear from you.

Compensation Range: $80,000+ Annually based candidate’s qualifications, skills, and experience.

Position Overview

The Field Marketing Manager, Americas will own and scale the field marketing engine for a high-impact business unit, directly influencing pipeline growth, accelerating revenue, and shaping how we go to market across the region.

This is a highly visible role that blends strategy and execution. You’ll design and orchestrate integrated campaigns, events, webinars, and ABM programs; working side-by-side with Sales and cross-functional Marketing teams to turn ideas into measurable business outcomes.

If you’re equal parts strategist, operator, and innovator; and excited to leverage AI to unlock smarter, faster marketing - this role is for you.

Key Responsibilities

• Lead the development and execution of pod-level field marketing plans aligned to regional and business unit goals. 

• Partner closely with Sales to identify and activate priority plays that progress opportunities through the funnel and into bookings. 

• Build scalable field marketing programs and infrastructure, leveraging AI to improve efficiency, targeting and insights. 

• Shape team-wide processes and workflows and provide day-to-day guidance and coaching to Field Marketing Specialists and Senior Specialists, exerting influence without formal authority. 
• Strategy and Planning
  • Own the field marketing strategy and annual plan for an assigned Americas pod or business unit, aligned to shared MQL, pipeline and bookings targets. 
  • Translate GTM plays and regional priorities into integrated field programs that pull the right marketing levers at the right time across the customer journey. 
  • Use data, insights and AI tools to seize opportunities, refine targeting, and continuously optimize program mix and investment. 
• Campaigns, Events & ABM
  • Design and execute multi-channel field campaigns, including events, webinars, ABM motions and localized programs that support both new logo and expansion goals. 
  • Own end-to-end delivery of field marketing activities — brief development, project management, enablement, execution and debriefs — with extreme attention to detail and operational rigor. 
  • Partner with Demand Generation, Product Marketing, Brand, and Corporate Events to ensure Americas field programs are on-brand, on-message and coordinated across channels. 
• Sales & Cross-Functional Partnership 
  • Build strong, trust-based relationships with Sales leaders and AEs in the assigned pod/region; act as the primary marketing counterpart for planning and performance reviews. 
  • Align on coverage models, territories, key accounts and follow-up expectations with BDR/SDR teams; ensure smooth handoffs from MQL to opportunity and into bookings. 
  • Collaborate with other Field Marketing Managers across Americas to share best practices, standardize processes and identify opportunities to scale what works. 
• AI-Enabled Execution & Innovation 
  • Champion the use of AI across field marketing workflows — from audience and target account list refinement to content creation, testing and reporting — to increase throughput and impact. 
  • Pilot new AI-driven tactics in partnership with Brand, Content and Demand Generation, and document learnings to inform broader adoption. 
• Measurement, Reporting & Optimization 
  • Own pod-level field targets and KPIs; track and report on MQLs, opportunities, pipeline and bookings influenced by field programs, as well as marketing ROI. 
  • Build regular performance readouts for Sales and Marketing leadership, surfacing insights, risks and recommended optimizations. 
  • Use data to identify gaps in the funnel, propose corrective actions, and test alternative approaches to unlock growth. 

Required Experience/Skills

• 5+ years of B2B SaaS field marketing or closely related experience (e.g., growth, revenue, campaign marketing), with a track record of driving pipeline and bookings with Sales. 
• Deep experience building and executing integrated field programs across tactics such as events, webinars, ABM and partner campaigns. 
• Demonstrable capability with AI tools, with real use cases that improve operational excellence, visibility and speed-to-impact in marketing programs. 
• Motivated self-starter with a “get stuff done” mindset and the ability to set priorities, manage multiple projects and hit deadlines with limited oversight. 
• Strong interpersonal and communication skills (written and verbal), including comfort presenting to and influencing senior Marketing and Sales leaders. 
• Proven ability to partner and develop strong relationships across all levels of a complex, matrixed commercial organization. 
• Highly organized, process-driven operator with strong project management skills and extreme attention to detail. 
• Commercial, strategic and data-driven mindset; uses data and reporting to make decisions, optimize plans and demonstrate impact against regional growth goals. 
• Proficiency with core marketing and productivity tools (e.g., Salesforce, Marketo, Wrike, Microsoft Office Suite) and comfort adopting new AI-powered technologies. 
• Familiarity with the GRC space and experience working in a complex matrixed organization are strong pluses. 

Position Overview

The Customer Success Manager (CSM) II, Public Sector manages a portfolio of accounts and ensures an outstanding customer experience, as measured by NPS, net revenue retention, referrals, and product usage.

The CSM II performs hands-on account management activities and collaborates with cross-functional teams to coordinate successful onboarding, training, adoption, and ongoing customer relationships that drive long-term satisfaction and accelerated net retention growth. The CSM II is the primary day-to-day contact for the customer relationship across Diligent products and specifically engages with Public Sector agencies, accounts, and partners.

Key Responsibilities

• Renew and grow a portfolio of customer accounts by proactively anticipating needs, recommending additional products and services, and providing an excellent customer experience as measured by revenue retention and product usage.
• Increase overall client satisfaction with Diligent, as measured through Net Promoter Score and other feedback mechanisms.
• Provide a seamless, best-in-class customer experience through all phases of the customer lifecycle, including onboarding, training, adoption, and renewal.
• Successfully manage multiple clients and products in an organized and meticulous manner, always keeping projects and tasks moving forward.
• Build and maintain strong direct relationships with key client stakeholders, including senior administrators, C-Suite, and Directors, ensuring consistent engagement and value realization.
• Collaborate internally as the voice of the customer across other departments, including sales, expansion, services, marketing, finance, customer transactions, and operations teams.
• Partner with the Expansion Sales team to spot, qualify, and pass on expansion opportunities.
• Facilitate, alongside the Implementation team, the rollout of the core Boards product and modules with senior client stakeholders, including C-Suite and Directors.
• Seek out client advocacy initiatives, such as references, case studies, testimonials, participation in events, and peer-to-peer networking.

Required Experience/Skills

• 2–5 years of Customer Success, Account Management, or post-sales experience required.
• Public Sector experience required, preferably working with agencies, councils, or other public bodies.
• Experience in SaaS enterprise-level account management.
• Experience in sales CRM applications such as Salesforce.
• Proven ability to build and maintain strong client relationships with multiple stakeholders, including senior decision-makers.
• Excellent communication and presentation skills, with the ability to manage and influence multiple stakeholders.
• Strong problem-solving ability and a natural curiosity about the client’s business needs and objectives.
• High level of resilience and a positive attitude when faced with adversity.
• Passionate about technology with a solution-centric mindset.

Position Overview

The Senior Customer Success Manager (CSM), Public Sector is a highly motivated and commercially minded individual responsible for end-to-end customer lifecycle management that drives long-term satisfaction, net revenue retention, NPS, product usage, and referrals.

The Senior CSM is a naturally collaborative leader who thrives in a customer-focused environment and has a proven track record partnering directly with executives at large organizations to solve complex governance challenges using Diligent’s product offerings. This role specifically engages with Public Sector agencies, accounts, and partners.

Key Responsibilities

• Renew and grow a portfolio of Public Sector customer accounts by proactively anticipating needs, recommending additional products and services, and delivering an excellent customer experience as measured by net revenue retention and product usage.
• Serve as a strategic advisor to senior public sector stakeholders (Board Directors, Corporate Executives, and senior officials), deeply understanding their governance, risk, and compliance priorities and mapping Diligent solutions to those outcomes.
• Provide seamless project and relationship management through all phases of the customer lifecycle, from onboarding to renewal, ensuring successful adoption of Diligent applications and modules.
• Maintain regular, proactive engagement with customers to evaluate satisfaction, surface risks early, and identify opportunities to expand the use of Diligent products and services to be passed to the Expansion Sales team.
• Deliver a best-in-class customer experience by anticipating and resolving issues quickly and maintaining customer accounts/systems in a way that consistently exceeds expectations.
• Coordinate with technical and services personnel as needed to meet customer requirements, while effectively managing expectations to prevent overload or missed deadlines.
• Act as a voice of the customer, providing structured feedback on products and services to support continuous improvement of Diligent offerings.
• Successfully manage multiple complex clients and products in an organized and meticulous manner, always keeping projects, tasks, and stakeholder communications moving forward.
• Act as a liaison across internal teams (services, revenue & sales operations, marketing, expansion, and sales) to ensure alignment on customer objectives and execution.
• Mentor and support CSMs, sharing best practices for managing Public Sector accounts.

Required Experience/Skills

• 5-7 years of Customer Success, Account Management, or post-sales experience required.
• Public Sector experience required, ideally working with large agencies or complex, multi-stakeholder environments.
• Experience in SaaS enterprise-level account management with a track record of over-achieving retention and/or expansion targets.
• Experience using sales CRM applications such as Salesforce.
• A passion for collaboration and a strong understanding of the technology involved in SaaS.
• Excellent project management expertise and experience, including managing multiple concurrent workstreams.
• Outstanding communication skills, both written and verbal.
• Strong presentation skills and experience working directly with C-level executives, Board Directors, and senior public sector stakeholders.
• Strong technical aptitude and working knowledge of Microsoft Office applications.
• Superb personal organizational skills to ensure all client commitments are met.
• Highly customer focused, able to deliver extremely high levels of customer satisfaction.
• Able to perform well under tight deadlines and in the face of tough technical and organizational challenges.
• Strong commercial acumen — able to see, articulate, and build on the potential for client growth.

At LG, Life’s Good—and so is your opportunity to grow. We create an environment where people can showcase their strengths, think creatively, and build meaningful value. With a global footprint, industry‑leading benefits, and rewards for exceptional performance, LG is a place to thrive.

The Opportunity:

 We’re seeking a Senior Account Manager of Regional Channel Sales to  sell‑through performance, expand market share, and elevate LG as the preferred choice for our partners and end customers. This role drives regional strategy and builds high‑impact reseller relationships.

Responsibilities:

• Own regional sell‑through revenue and deliver against growth targets
• Build and execute regional channel strategy to increase market penetration
• Strengthen reseller partnerships and drive LG adoption across key verticals
• Lead regional expansion initiatives and monitor competitive trends
• Partner closely with Marketing, BD, Product, and Operations to align execution
• Drive data‑driven performance management, forecasting accuracy, and pipeline health
• Regional revenue and target attainment
• Pipeline quality and forecast accuracy
• Win rates and sales cycle efficiency
• Market share growth within strategic partners

Qualifications:

• BA/BS degree or equivalent experience
• 7+ years in sales or channel management
• Experience in B2B tech, electronics, or enterprise solutions with AV or IT technology solutions (large/small format displays, collaboration tools, digital signage, etc.)
• Established relationships within AV or IT distribution channels preferred
• Strong business acumen across sales, marketing, operations, and finance
• Experience with Salesforce CRM is a plus
• A people-first mindset: energized by interacting with customers, end users, and OEMs
• Willingness to travel up to 70% for customer visits, events, and trade shows
• Strong strategic planning and execution skills
• Deep understanding of channel ecosystems and partner‑led growth
• Excellent communication, negotiation, and stakeholder‑influencing abilities

PAY TRANSPARENCY:

The salary range provided is intended to display the value of the company's base pay compensation for this position. Salary is dependent on a multitude of factors, including but not limited to the physical worksite location, the geographic market of that location, candidate's skill set, level of experience, education, and internal peer compensation comparisons among other potential factors.

#LI-JN2

CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today’s realities. Designed and built by top U.S. military veterans and Silicon Valley innovators, CHAOS Industries’ products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time.   

CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London. For more information, please visit www.chaosinc.com. 

Role Overview:

As a U.S. Army Capture Manager, you will play a pivotal role in identifying, pursuing, and securing new business opportunities through effective market analysis, strategic planning, and compelling RFx development. You will collaborate with engineering and business development teams to identify and analyze markets, understand client needs, and formulate winning strategies and RFx narratives that bring in new opportunities and revenue.

This is an exciting opportunity to be among the first members of a rapidly growing team of professionals dedicated to delivering highly impactful technologies to the defense, national security, and critical industry sectors.

Responsibilities:

U.S. Army Market and Capture Strategy

• Conduct thorough market research to identify potential business opportunities and trends. Includes continuous opportunity monitoring using open-source (e.g., Sam.gov) and/or subscription services.
• Perform regular research to understand emerging programs and opportunities and to learn about industry-specific subject matter.
• Conduct competitive analysis to gain insights into market dynamics and competitor landscape, which contributes to opportunity qualification, teaming determination, and narrative development.
• Qualify business opportunities and evaluate attractiveness and probability of win.
• Partner with Capture and BD leadership to develop comprehensive capture plans at the strategic (pipeline-wide) and tactical (opportunity-specific) levels that align with business priorities and growth targets.
• Develop strategic messaging (“win themes”) for both customer engagements and proposals.
• Attend customer meetings, industry days, conferences.

Product Roadmap Prioritization

• Translate customer priorities into capability needs that inform engineering priorities.
• Participate in engineering planning sessions to ensure product development efforts are aligned to customer needs.

Proposal and Content Development

• Serve as the U.S. Army lead on proposals, market research, white papers, and other RFx content that supports capturing [Vertical Name] business.
• Translate U.S. Army priorities into clear, concise, and compelling RFx narratives that directly address customer needs.

Physical Location:

• Work full-time onsite out of our Washington D.C. office.
• Light (<20%) travel required for trips to Los Angeles HQ and/or strategic meetings/events.

Minimum Requirements:

• Bchelor’s degree in relevant field (e.g., Communications, Marketing, English, Computer Science, Business) or equivalent work experience.
• +5-years’ experience working directly for the U.S. Army through either industry or government employment preferred.
• Strong understanding of the U.S. Government procurement process, of the Federal Acquisition Regulation (FAR), of non-traditional acquisition pathways, and of the full capture lifecycle.
• Significant experience supporting and writing Federal proposals and market research, with demonstrated success capturing multi-million-dollar awards.
• Exceptional communication skills and attention to detail.
• Discerning judgment in strategic thinking, with strong risk assessment skills.
• Ability to obtain a Top Secret / Secure Compartmented Information (TS/SCI) clearance.

Why CHAOS?

• Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
• Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
• Our Perks: Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code
• Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
• Team Growth: 200 employees and counting across 5 global offices

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.

#LI-onsite

CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today’s realities. Designed and built by top U.S. military veterans and Silicon Valley innovators, CHAOS Industries’ products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time.   

CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London. For more information, please visit www.chaosinc.com. 

Role Overview:

As a U.S. Air Force Capture Manager, you will play a pivotal role in identifying, pursuing, and securing new business opportunities through effective market analysis, strategic planning, and compelling RFx development. You will collaborate with engineering and business development teams to identify and analyze markets, understand client needs, and formulate winning strategies and RFx narratives that bring in new opportunities and revenue.

This is an exciting opportunity to be among the first members of a rapidly growing team of professionals dedicated to delivering highly impactful technologies to the defense, national security, and critical industry sectors.

Responsibilities:

U.S. Air Force Market and Capture Strategy

• Conduct thorough market research to identify potential business opportunities and trends. Includes continuous opportunity monitoring using open-source (e.g., Sam.gov) and/or subscription services.
• Perform regular research to understand emerging programs and opportunities and to learn about industry-specific subject matter.
• Conduct competitive analysis to gain insights into market dynamics and competitor landscape, which contributes to opportunity qualification, teaming determination, and narrative development.
• Qualify business opportunities and evaluate attractiveness and probability of win.
• Partner with Capture and BD leadership to develop comprehensive capture plans at the strategic (pipeline-wide) and tactical (opportunity-specific) levels that align with business priorities and growth targets.
• Develop strategic messaging (“win themes”) for both customer engagements and proposals.
• Attend customer meetings, industry days, conferences.

Product Roadmap Prioritization

• Translate customer priorities into capability needs that inform engineering priorities.
• Participate in engineering planning sessions to ensure product development efforts are aligned to customer needs.

Proposal and Content Development

• Serve as the U.S. Air Force lead on proposals, market research, white papers, and other RFx content that supports capturing [Vertical Name] business.
• Translate U.S. Air Force priorities into clear, concise, and compelling RFx narratives that directly address customer needs.

Physical Location:

• Work full-time onsite out of our Washington D.C. office.
• Light (<20%) travel required for trips to Los Angeles HQ and/or strategic meetings/events.

Minimum Requirements:

• Bachelor’s degree in relevant field (e.g., Communications, Marketing, English, Computer Science, Business) or equivalent work experience.
• +5-years’ experience working directly for U.S. Air Force through either industry or government employment preferred.
• Strong understanding of the U.S. Government procurement process, of the Federal Acquisition Regulation (FAR), of non-traditional acquisition pathways, and of the full capture lifecycle.
• Significant experience supporting and writing Federal proposals and market research, with demonstrated success capturing multi-million-dollar awards.
• Exceptional communication skills and attention to detail.
• Discerning judgment in strategic thinking, with strong risk assessment skills.
• Ability to obtain a Top Secret / Secure Compartmented Information (TS/SCI) clearance.

Why CHAOS?

• Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
• Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
• Our Perks: Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code
• Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
• Team Growth: 200 employees and counting across 5 global offices

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.

#LI-onsite

CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today’s realities. Designed and built by top U.S. military veterans and Silicon Valley innovators, CHAOS Industries’ products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time.   

CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London. For more information, please visit www.chaosinc.com. 

Role Overview:

As a U.S. Air Force Business Development and Capture Manager , you will play a pivotal role in identifying, pursuing, and securing new business opportunities through effective market analysis, strategic planning, and compelling RFx development. You will collaborate with engineering and business development teams to identify and analyze markets, understand client needs, and formulate winning strategies and RFx narratives that bring in new opportunities and revenue.

This is an exciting opportunity to be among the first members of a rapidly growing team of professionals dedicated to delivering highly impactful technologies to the defense, national security, and critical industry sectors.

Responsibilities:

U.S. Air Force Market and Capture Strategy

• Conduct thorough market research to identify potential business opportunities and trends. Includes continuous opportunity monitoring using open-source (e.g., Sam.gov) and/or subscription services.
• Perform regular research to understand emerging programs and opportunities and to learn about industry-specific subject matter.
• Conduct competitive analysis to gain insights into market dynamics and competitor landscape, which contributes to opportunity qualification, teaming determination, and narrative development.
• Qualify business opportunities and evaluate attractiveness and probability of win.
• Partner with Capture and BD leadership to develop comprehensive capture plans at the strategic (pipeline-wide) and tactical (opportunity-specific) levels that align with business priorities and growth targets.
• Develop strategic messaging (“win themes”) for both customer engagements and proposals.
• Attend customer meetings, industry days, conferences.

Product Roadmap Prioritization

• Translate customer priorities into capability needs that inform engineering priorities.
• Participate in engineering planning sessions to ensure product development efforts are aligned to customer needs.

Proposal and Content Development

• Serve as the U.S. Air Force lead on proposals, market research, white papers, and other RFx content that supports capturing [Vertical Name] business.
• Translate U.S. Air Force priorities into clear, concise, and compelling RFx narratives that directly address customer needs.

Physical Location:

• Work full-time onsite out of our Washington D.C. office.
• Light (<20%) travel required for trips to Los Angeles HQ and/or strategic meetings/events.

Minimum Requirements:

• Bachelor’s degree in relevant field (e.g., Communications, Marketing, English, Computer Science, Business) or equivalent work experience.
• +5-years’ experience working directly for U.S. Air Force through either industry or government employment preferred.
• Strong understanding of the U.S. Government procurement process, of the Federal Acquisition Regulation (FAR), of non-traditional acquisition pathways, and of the full capture lifecycle.
• Significant experience supporting and writing Federal proposals and market research, with demonstrated success capturing multi-million-dollar awards.
• Exceptional communication skills and attention to detail.
• Discerning judgment in strategic thinking, with strong risk assessment skills.
• Ability to obtain a Top Secret / Secure Compartmented Information (TS/SCI) clearance.

Why CHAOS?

• Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
• Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
• Our Perks: Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code
• Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
• Team Growth: 200 employees and counting across 5 global offices

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.

#LI-onsite