The Project Coordinator is responsible for supporting the successful delivery of digital marketing campaigns, working closely with cross-functional, multi-project teams to ensure deliverables are completed on time and on budget, according to defined scope and timeline.

They will help build project pland and schedules, oversight of all project activities toward these objectives, applying technical, theoretical, and managerial skills to meet project requirements while fostering strong professional relationships, that include track progress, identify needs, support day-to-day project activities and foster relationships across team.

You Will:

• Assist in development, maintenance and execution of project plans throughout the life of assigned project(s)
• Contribute to continual process and people management innovation, supporting effective delivery of solutions
• Support the team by reviewing project briefs and turning them into clear deliverables, timelines, and requirements.
• Learn how to use existing PMO practices and templates to support building accurate project timelines, outlining key activities and dependencies to help ensure projects are delivered on time and stay on track. Provide team with clear communication on the upcoming milestones
• Observe financial and resourcing processes and practices, actively participate in resourcing planning and maintenance of accurate bookings, ensure timely updates in internal systems, and communicate changes as needed
• Assist in acquiring appropriate resources to meet project needs
• Assist in planning and managing internal and external project communications, including providing clear status updates, flagging risks or issues early, and collaborating with senior team members on solutions.
• Assist in identifying, analyzing, prioritizing, mitigating and communicating project risk.
• Assist with scheduling and organizing internal meetings, capturing notes, feedback, and tackling timely recaps and follow-ups
• Review meeting notes, identify what’s relevant for your team, and flag questions, blockers, or changes to senior team members.
• Prepare status updates and, when needed, join internal meetings to share progress, and align on next steps.
• Support Delivery and Account teams by helping document deliverables, and timings, and checking that details are accurate and up to date.
• Help keep project trackers (e.g., hot sheets, schedules) current by updating relevant items and following up on action items with guidance.
• Work closely with senior Delivery team members to learn best practices and contribute to cross-tactic coordination and problem-solving within your role.

You Have: 

• Bachelor’s Degree or equivalent experience
• Strong business acumen in project planning and management
• Exceptional attention to detail and organization; able to prioritize effectively in fast-paced, cross-functional environments
• Clear and confident communication — written and verbal — able to interface across disciplines and flag risks early
• Comfort using and experimenting with productivity tools (e.g., AI tools like ChatGPT, Gemini, Copilot) for tasks such as summarizing content, drafting communications, automating research, or analyzing data
• A strong sense of ownership and initiative — consistently raises their hand to take on responsibility and drive work forward
• Ability to adapt quickly to change and thrive in evolving environments with shifting priorities
• Strong critical thinking and problem-solving skills
• Comfort calling out risks, asking thoughtful questions, and pushing for clarity or alignment
• A curious and growth-oriented mindset, open to learning new disciplines, tools, and ways of working
• Experience or exposure to scheduling and project management tools (e.g., Jira, Smartsheet, Trello, Outlook, Teams, Excel, Workfront) and the ability to learn new platforms as needed
• A teachable, coachable, “can-do” attitude and a collaborative team mindset
• Exposure to digital execution environments — supporting digital channels like websites, banners, and social media workflows

What We Offer 

• Global maternity and parental leave 
• Competitive benefits packages
• Vacation, compassionate leave, wellness days, and flex days
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts 

The Project Coordinator is responsible for supporting the successful delivery of digital marketing campaigns, working closely with cross-functional, multi-project teams to ensure deliverables are completed on time and on budget, according to defined scope and timeline.

They will help build project pland and schedules, oversight of all project activities toward these objectives, applying technical, theoretical, and managerial skills to meet project requirements while fostering strong professional relationships, that include track progress, identify needs, support day-to-day project activities and foster relationships across team.

You Will:

• Assist in development, maintenance and execution of project plans throughout the life of assigned project(s)
• Contribute to continual process and people management innovation, supporting effective delivery of solutions
• Support the team by reviewing project briefs and turning them into clear deliverables, timelines, and requirements.
• Learn how to use existing PMO practices and templates to support building accurate project timelines, outlining key activities and dependencies to help ensure projects are delivered on time and stay on track. Provide team with clear communication on the upcoming milestones
• Observe financial and resourcing processes and practices, actively participate in resourcing planning and maintenance of accurate bookings, ensure timely updates in internal systems, and communicate changes as needed
• Assist in acquiring appropriate resources to meet project needs
• Assist in planning and managing internal and external project communications, including providing clear status updates, flagging risks or issues early, and collaborating with senior team members on solutions.
• Assist in identifying, analyzing, prioritizing, mitigating and communicating project risk.
• Assist with scheduling and organizing internal meetings, capturing notes, feedback, and tackling timely recaps and follow-ups
• Review meeting notes, identify what’s relevant for your team, and flag questions, blockers, or changes to senior team members.
• Prepare status updates and, when needed, join internal meetings to share progress, and align on next steps.
• Support Delivery and Account teams by helping document deliverables, and timings, and checking that details are accurate and up to date.
• Help keep project trackers (e.g., hot sheets, schedules) current by updating relevant items and following up on action items with guidance.
• Work closely with senior Delivery team members to learn best practices and contribute to cross-tactic coordination and problem-solving within your role.

You Have: 

• Bachelor’s Degree or equivalent experience
• Strong business acumen in project planning and management
• Exceptional attention to detail and organization; able to prioritize effectively in fast-paced, cross-functional environments
• Clear and confident communication — written and verbal — able to interface across disciplines and flag risks early
• Comfort using and experimenting with productivity tools (e.g., AI tools like ChatGPT, Gemini, Copilot) for tasks such as summarizing content, drafting communications, automating research, or analyzing data
• A strong sense of ownership and initiative — consistently raises their hand to take on responsibility and drive work forward
• Ability to adapt quickly to change and thrive in evolving environments with shifting priorities
• Strong critical thinking and problem-solving skills
• Comfort calling out risks, asking thoughtful questions, and pushing for clarity or alignment
• A curious and growth-oriented mindset, open to learning new disciplines, tools, and ways of working
• Experience or exposure to scheduling and project management tools (e.g., Jira, Smartsheet, Trello, Outlook, Teams, Excel, Workfront) and the ability to learn new platforms as needed
• A teachable, coachable, “can-do” attitude and a collaborative team mindset
• Exposure to digital execution environments — supporting digital channels like websites, banners, and social media workflows

What We Offer 

• Global maternity and parental leave 
• Competitive benefits packages
• Vacation, compassionate leave, wellness days, and flex days
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts 

As a Personalization Producer L3 you will work on marketing campaigns for some of the world’s best known brands. You will use Movable Ink’s Visual Experience Platform to deliver unique, personalized visual experiences for our clients’ marketing campaigns across email, web and other channels. You will manage a growing portfolio of client campaigns, responsible for all stages of a campaign build from brief through to final asset delivery.

Responsibilities:

• Develop a deep understanding of our Visual Experience platform
• Build dynamic content using the apps in our platform based on detailed client briefs using HTML/CSS/Javascript
• Reply to campaign requests from clients and manage campaign builds using our ticketing system
• Test each build to make sure it meets all the requirements (zero errors)
• Track your time for each build
• Manage a growing portfolio of client campaigns                             

Qualifications:

• Proficiency in written and spoken English 
• Strong communication skills, as you'll be working with our Client Experience team
• Strong foundation in HTML, CSS and Javascript
• Comfortable troubleshooting code through debugging issues efficiently and effectively
• Experience building pixel-perfect content against creative files (ie. Photoshop)
• Self-starter with a strong work ethic
• Self-awareness, a positive attitude and empathy; detail oriented

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

We are looking for a Senior Revenue Advisor to join our Customer Solutions Engineering team, a critical function that helps prospects and customers transform how they manage revenue.

In this role, you will partner closely with Account Executives and solution teams to solve complex business challenges and deliver compelling solutions that demonstrate the value of Zuora’s platform.

Think of yourself as the “ZEO” (CEO) of your technical domain — guiding prospects through the full quote-to-cash lifecycle, showcasing Zuora’s capabilities, and helping organizations automate revenue accounting and accelerate growth.

This is a high-impact, customer-facing role that combines technical expertise, business strategy, and storytelling to win deals and build lasting partnerships.

Work Location

This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.

What You’ll Do

Become a Zuora Expert

• Complete Zuora’s comprehensive onboarding and sales training
• Develop deep expertise in Zuora’s products, services, and solutions

Guide Customers Through Transformation

• Act as a trusted advisor on revenue recognition automation
• Lead functional discovery sessions to understand business needs and constraints
• Design and present tailored solutions aligned with customer objectives

Drive Technical Wins

• Deliver compelling product demonstrations and executive presentations
• Showcase how Zuora enables organizations to modernize revenue operations
• Handle technical objections and differentiate Zuora from competitors

Build Strategic Customer Relationships

• Own the technical health and adoption of accounts
• Define and monitor business cases and KPIs for customer success
• Identify opportunities to expand Zuora’s footprint across business units

Influence Product & Strategy

• Partner with Product Management to shape product roadmap based on customer insights
• Share feedback and market context to inform product innovation

Collaborate Across Teams

• Work closely with Account Executives, Solution Architects, Product teams, and partners
• Support RFPs/RFIs, marketing events, and field engagements
• Help resolve technical escalations and ensure customer success

Travel

• Occasional travel within your sales territory to support customers and events

About You

• BA/BS in Accounting or Finance (or equivalent)
• 5+ years of experience in Revenue Accounting
• Strong understanding of ASC 606 and IFRS 15
• Ability to translate complex business needs into compelling solutions
• Excellent presentation and storytelling skills
• Comfort presenting to audiences ranging from operational teams to C-level executives
• Strong curiosity and motivation to master the quote-to-cash lifecycle

Bonus Points If You Have

• Pre-sales or consulting experience
• Experience with Zuora Revenue (RevPro)

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

The Designer is responsible for the execution of high-quality visual and interactive web design deliverables, actively contributing to the successful implementation of website redesigns and scalable digital experiences.

This role focuses on crafting modern, engaging web experiences, combining strong visual design with interaction thinking. The Web Designer will contribute to end-to-end website redesigns, helping define layouts, UI components, and design systems that align with both user needs and business goals. By maintaining high design standards, strong attention to detail, and a proactive mindset, this role contributes to project success, client satisfaction, and the evolution of our creative culture.

You Will 

• Design high-fidelity web interfaces, layouts, and UI components
• Contribute to full website redesigns from scratch, from concept to final delivery
• Create interactive and visually engaging design solutions
• Build and maintain design systems and component libraries in Figma
• Apply Atomic Design principles and scalable frameworks
• Produce and refine visual assets, including hero images and compositions (retouching, layout refinement)
• Ensure pixel-perfect execution and strong attention to detail
• Collaborate, build, and maintain rapport with Design Leads, developers, and cross-functional teams
• Participate in client and internal presentations, communicating and justifying design decisions
• Anticipate and flag risks related to quality, timelines, or delivery
• Balance creative exploration with time constraints in a fast-paced environment
• Provide reliable quality assurance on all visual design deliverables

You Have

• Stay up to date with web design trends, tools, and best practices
• Balance strategic development with client objectives.
• Stay up to date with recent design trends and new technologies.
• 2+ years of experience in web design, visual design for web, or digital product design
• Strong portfolio showcasing web design, UI systems, and interactive experiences
• Advanced proficiency in Figma (components, libraries, and design systems)
• Solid understanding of design systems frameworks (e.g., Atomic Design)
• Strong knowledge of layout, typography, and visual hierarchy
• Experience designing scalable web components and full-site experiences
• Good understanding of UX principles and interaction design
• Proficiency in Adobe Photoshop (asset editing, hero images, retouching)
• English proficiency (B2+ reading, writing, and conversation)
• Strong design portfolio including pieces for international clients.
• Experience working with design teams in at least 2 of these areas: on print, visual design, digital marketing, social media, illustration and motion areas, preferably for international clients and global brands.
• Solid understanding of interactivity and animation principles and best practices.
• Understanding of digital marketing, online advertising and business strategy concepts.
• Extensive knowledge of Figma, Photoshop
• Solid knowledge of Keynote, PowerPoint, After Effects, Premiere.
• Knowledge of productivity tools: MS Office (Word, Excel, Outlook), remote collaboration tools (Slack, Zoom, Drive, Box, Paper, Evernote) and workflow management tools (Jira, Trello, Asana, Basecamp).

Senior Analyst, Strategy & Activation (Amazon DSP/SPA) 

MORE ABOUT KEPLER

Benefits & Perks:

• Competitive health and dental benefits.
• Tuition reimbursement and training stipend.
• Hybrid Office/WFH Schedules: office supplies, internet, and phone stipend.
• “Work from Anywhere” 4 weeks per year.
• Stocked kitchen, and other team outings.
• Collaborative and friendly work space, easily commutable location.
• Volunteering & altruism opportunities.
• Team building lunches and events, and company celebrations: Summer, Halloween, Holidays, and many multicultural holidays recognized/celebrated.
• If something is important to you that’s not listed here, let us know!.

Career & Development Focus:

• Ongoing learning and development for education opportunities such as webinars, books, classes, relevant conferences and events.
• Opportunities to pursue business related side projects and Hackathons.
• Environment of learning from peers, including 30+ class training program, Kepler University, powered by Center of Excellence and Tiger Team subject matter expert groups.
• Opportunity to work with cutting edge technology and industry thought leaders.
• Kepler Rocket Mentorship Program: beneficial for the development of both mentors and mentees.

**All applications must include a Resume & Cover Letter in English to be considered. 

Kepler is a people first organization. If this roles piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others.

Protect yourself from recruitment fraud. The only way to apply for a position at Kepler is by submitting a direct application via the Keplergrp.com website or working with a recruiter employed by Kepler with a @keplergrp.com email address. Learn how to stay safe by clicking here

About the Role

We are looking for a creative and detail-oriented Senior UI/UX Marketing Campaign Web Designer to join our Web Design Studio team. In this role, you will design engaging digital experiences that support global marketing campaigns across web, social media, email, and multimedia channels. You will collaborate closely with designers, marketing teams, and stakeholders to deliver visually compelling assets while maintaining brand consistency and leveraging modern design tools, including AI-powered creative technologies. You will also provide direction, feedback, and approvals to external partners, including contractors, consultants, and creative agencies, ensuring high-quality and consistent execution across all externally produced design assets.

What You’ll Do

• Design visually engaging web pages, campaign assets, and digital marketing materials that support global marketing initiatives.

• Create social media graphics, email templates, animations, and multimedia content aligned with Veeam’s brand standards.

• Collaborate with designers, marketing teams, and stakeholders to translate campaign objectives into impactful visual designs.

• Develop reusable templates and design assets that improve efficiency and ensure consistency across marketing channels.

• Leverage AI-powered design tools and generative technologies to streamline workflows and enhance creative output.

• Communicate design concepts, decisions, and rationale clearly to stakeholders and cross-functional partners.

• Manage design projects from concept to final delivery while ensuring timelines, quality standards, and campaign goals are met.

• Review and approve design assets produced by third-party vendors, ensuring alignment with brand and campaign standards.

• Provide clear design direction, guidelines, and feedback to external partners to ensure consistent, high-quality deliverables.

• Mentor and onboard external designers and contractors, supporting their integration into workflows, tools, and brand expectations.

• Act as the main point of contact for design collaboration with external agencies and vendors.

Technologies You’ll Work With

• Figma and other digital design platforms

• AI-powered creative tools and generative image/video platforms

• Animation tools such as After Effects or similar software

• Project management tools such as Asana, Trello, or Jira

• Basic web technologies such as HTML and CSS

What You’ll Bring

• 5+ years of experience in web design, digital design, or a related creative field

• Strong portfolio demonstrating digital marketing, campaign, or web design work

• Proficiency with Figma and modern digital design tools

• Experience using AI-powered creative tools for image generation, design workflows, or multimedia production

• Ability to communicate design ideas clearly to both creative and non-technical stakeholders

• Knowledge of digital marketing design principles and brand consistency across multiple channels

• Experience working with project management methodologies such as Agile or Scrum

• Proven experience operating at a senior level, including providing direction, feedback, and quality control to external design partners (agencies, contractors), as well as mentoring designers.

Bonus Skills

• Experience with animation tools such as After Effects or similar software

• Experience with AI-based image or video generation platforms

• Basic knowledge of HTML and CSS

• Experience designing and building email marketing campaigns

• Experience collaborating with global marketing teams or creative agencies

• Experience working with and managing deliverables from external agencies or other designers

What You’ll Get

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares

• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents

• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents

• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program

• Retirement and social security contributions through Costa Rica’s statutory programs

• Life insurance equal to 24x monthly salary, plus disability and funeral coverage

• Daily cafeteria subsidy

• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares

• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: The position is based in San Jose, Costa Rica. If the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application. All applications must be submitted in English.

#LI-FT1
#LI-REMOTE

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Paid Advertising Senior Performance Analyst is responsible for owning the execution, performance, and growth of their marketing service within their book of business. They service the most complex, enterprise-level accounts and are highly regarded for their mastery over paid advertising. In addition to their account responsibilities, they are actively involved in developing the paid advertising team through training, escalation support, auditing existing accounts, and upleveling the product. The Senior Performance Analyst supports leadership in owning and improving one core pillar of the department’s business. The Senior Performance Analyst is exceptional at working under pressure and navigating probing client questions, difficult conversations, roadblocks, and account issues. In addition to their paid advertising knowledge, the Senior Performance Analyst has an understanding of cross-channel strategy, how their service impacts the broader media mix, and general business acumen.

Key Responsibilities:

• Lead paid advertising strategy and performance marketing for key accounts, ensuring strong execution and achievement of client goals.
• Demonstrate expert-level proficiency in at least two major advertising channels (Google/Bing, Meta, TikTok, LinkedIn, Pinterest, YouTube, Snapchat, etc.).
• Serve as the primary escalation point for key accounts, resolving roadblocks and driving performance.
• Apply advanced cross-channel and technical expertise (attribution, incrementality, advanced measurement) to deliver impactful client results.
• Oversee high-quality campaign execution, including thorough QA to prevent revenue-impacting errors.
• Ensure accurate budget pacing and advise on budget changes.
• Maintain excellent communication with clients and internal teams, leading strategic conversations and performance discussions.
• Mentor and elevate team talent through coaching, training, and support; identify department knowledge gaps and partner with leadership to implement solutions.
• Conduct training sessions on platforms, tools, industry trends, and best practices to strengthen team capability.
• Collaborate on new business pitches and audits, contributing strategic insights and industry perspective.
• Demonstrate full knowledge of the Power Circuit, executing on all recommendations from the solutions roadmap.
• Leverage AI technologies to optimize workflows, insights, and performance; model best practices for team adoption.

Role Requirements:

• 5-6 years of digital marketing experience; 4+ years in an agency setting
• Minimum 3 years of hands-on experience with Search Engine Marketing
• Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, and ad copy development on large, enterprise-level accounts
• Significant campaign management experience in 3 or more of the following additional campaign types:
• Performance Max
• Standard Shopping
• YouTube Ads
• Display Advertising
• Local campaigns
• Bing Ads

• Minimum 3 years of hands-on experience with Meta ads direct response campaigns
• Additional platforms a plus (TikTok Ads, LinkedIn Ads, Pinterest Ads, etc.)

• Lead Gen and B2B experience 

• Proficiency in Google/Microsoft Office Suite(s)
• Proficiency in Google Analytics
• Expert knowledge of funnel marketing and paid advertising in the marketing funnel
• Strong ability to formulate meaningful insights from marketing data, going beyond the stats and telling the story
• Other skills required: 
• Strong written and verbal communication skills
• Strong organizational and project management skills
• Self-motivated individual with a strong desire to succeed
• Excellent interpersonal skills
• Confident with client-facing presentations and communication
• Strong work ethic and ability to learn quickly and independently
• Interested in a long-lasting relationship with a growing company

Key Performance Indicators (KPIs)

• Client Book Revenue per Employee: $30k
• Client Retention (bi-annual): 90%
• Team Retention (of DRs if applicable): 95%

Most Important Things (MITs)

• Owns or supports the Associate Director who owns one of Power’s 5 pillars
• Audits and supports on strategy across 8-10 existing accounts within the department to ensure the gold standard each quarter
• Plays an active role in team-member development within the department

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As the Senior Performance Analyst at Power Digital, you lead key accounts, driving performance marketing strategies and serving as the primary point of contact for paid social initiatives. With advanced technical expertise, you ensure a thorough understanding of attribution, incrementality, and cross-channel strategy to optimize results for clients. Your role extends to team development through mentorship and training sessions, contributing to new business initiatives, and staying ahead of industry trends to integrate innovative approaches into Power Digital's strategy for sustained excellence in the dynamic landscape of paid social advertising

Key Responsibilities:

• Serve as a key leader and/or paid social lead on designated accounts
• Spearheads performance marketing efforts across marquee accounts, leading strategy to achieve account goals
• Leading strategic iteration to achieve desired results, effectively navigating roadblocks, and capitalizing on key opportunities to drive performance
• Elevate team member skills through mentorship, executive support, and coaching
• Advanced technical knowledge of paid social and marketing strategy (attribution, incrementality, contribution analysis, advanced measurement, MMTs, and LRAs, technical acumen for channels)
• Thorough understanding of cross-channel strategy to ensure paid social delivers business results for clients
• Point of Escalation on Key Accounts:
• Serve as the primary point of contact and escalation for key paid social accounts.
• Ability to navigate roadblocks and facilitate solutions internally and externally as a key leader
• Oversee the delivery of a great paid social product
• Organize training sessions to enhance the team's overall expertise in paid social advertising platforms, tools, and industry best practices
• A catalyst for the development of our team and product via knowledge share and coaching opportunities
• Collaborate with the business development team to participate in new business audits and pitches
• Identifying Paid Social Trends and Developing Department Products:
• Stay abreast of industry trends, algorithm updates, and emerging technologies in the paid social advertising space
• Lead research initiatives to identify innovative approaches and best practices, integrating findings into the team's strategy
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• Legally able to work in U.S. without visa sponsorship
• 3+ years of experience in performance media buying, ideally in a digital or media agency (inclusive of 1.5+ years of experience in performance media buying on Meta)
• 2+ years of E-commerce experience
• Mentorship experience preferred 
• Strong Excel and data analysis skills
• Experience with Google Analytics, Shopify, and other technical platforms
• Ability to handle multiple tasks in a fast-paced environment and under tight deadlines
• Excellent communication skills required and ability to ask clarifying questions
• Strong enthusiasm, passion, creativity and commitment to paid social and client work
• Entrepreneurial spirit with passion for knowledge and personal growth

Key Performance Indicators (KPIs)

• Hitting client performance goals on 100% of designated accounts and/or tangible plan and strategy in place to do so
• Maintain unforecasted churn of 4% or less
• Contributing actively to at least 3 department initiatives per quarter

Most Important Things (MITs)

• Top-tier delivery of paid social product
• Key point of escalation for Paid Social accounts to maximize client retention
• Team member and product elevation

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Paid Advertising Senior Performance Analyst is responsible for owning the execution, performance, and growth of their marketing service within their book of business. They service the most complex, enterprise-level accounts and are highly regarded for their mastery over paid advertising. In addition to their account responsibilities, they are actively involved in developing the paid advertising team through training, escalation support, auditing existing accounts, and upleveling the product. The Senior Performance Analyst supports leadership in owning and improving one core pillar of the department’s business. The Senior Performance Analyst is exceptional at working under pressure and navigating probing client questions, difficult conversations, roadblocks, and account issues. In addition to their paid advertising knowledge, the Senior Performance Analyst has an understanding of cross-channel strategy, how their service impacts the broader media mix, and general business acumen.

Key Responsibilities:

• Lead paid advertising strategy and performance marketing for key accounts, ensuring strong execution and achievement of client goals.
• Demonstrate expert-level proficiency in at least two major advertising channels (Google/Bing, Meta, TikTok, LinkedIn, Pinterest, YouTube, Snapchat, etc.).
• Serve as the primary escalation point for key accounts, resolving roadblocks and driving performance.
• Apply advanced cross-channel and technical expertise (attribution, incrementality, advanced measurement) to deliver impactful client results.
• Oversee high-quality campaign execution, including thorough QA to prevent revenue-impacting errors.
• Ensure accurate budget pacing and advise on budget changes.
• Maintain excellent communication with clients and internal teams, leading strategic conversations and performance discussions.
• Mentor and elevate team talent through coaching, training, and support; identify department knowledge gaps and partner with leadership to implement solutions.
• Conduct training sessions on platforms, tools, industry trends, and best practices to strengthen team capability.
• Collaborate on new business pitches and audits, contributing strategic insights and industry perspective.
• Demonstrate full knowledge of the Power Circuit, executing on all recommendations from the solutions roadmap.
• Leverage AI technologies to optimize workflows, insights, and performance; model best practices for team adoption.

Role Requirements:

• 5-6 years of digital marketing experience; 4+ years in an agency setting
• Minimum 3 years of hands-on experience with Search Engine Marketing
• Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, and ad copy development on large, enterprise-level accounts
• Significant campaign management experience in 3 or more of the following additional campaign types:
• Performance Max
• Standard Shopping
• YouTube Ads
• Display Advertising
• Local campaigns
• Bing Ads

• Minimum 3 years of hands-on experience with Meta ads direct response campaigns
• Additional platforms a plus (TikTok Ads, LinkedIn Ads, Pinterest Ads, etc.)

• Lead Gen and B2B experience 

• Proficiency in Google/Microsoft Office Suite(s)
• Proficiency in Google Analytics
• Expert knowledge of funnel marketing and paid advertising in the marketing funnel
• Strong ability to formulate meaningful insights from marketing data, going beyond the stats and telling the story
• Other skills required: 
• Strong written and verbal communication skills
• Strong organizational and project management skills
• Self-motivated individual with a strong desire to succeed
• Excellent interpersonal skills
• Confident with client-facing presentations and communication
• Strong work ethic and ability to learn quickly and independently
• Interested in a long-lasting relationship with a growing company

Key Performance Indicators (KPIs)

• Client Book Revenue per Employee: $30k
• Client Retention (bi-annual): 90%
• Team Retention (of DRs if applicable): 95%

Most Important Things (MITs)

• Owns or supports the Associate Director who owns one of Power’s 5 pillars
• Audits and supports on strategy across 8-10 existing accounts within the department to ensure the gold standard each quarter
• Plays an active role in team-member development within the department

***Proficiency in spoken and written English at an advanced level is required for this role.

Disclaimer: We're currently on the lookout for potential candidates to join our talent pool via this job listing. Your qualifications will be assessed for both present positions and future opportunities. Should your skills align with a role and an opening arise, our recruitment team will reach out to you promptly. However, please keep in mind that this doesn't guarantee immediate placement or communication.

A day in the life:

The Paid Media Senior Strategist is responsible for owning the execution, performance, and growth of their marketing service within their book of business. They service the most complex, enterprise-level accounts, and are highly regarded for their mastery over Paid Media advertising. The Senior Strategist is exceptional at working under pressure and navigating probing client questions, difficult conversations, roadblocks, and account issues. On top of their Paid Media knowledge, the Senior Strategist has an understanding of cross channel strategy and how their service impacts the broader media mix. They are oriented towards the clients’ business success, tying their efforts to the greater business goals, and are able to communicate effectively with Executives. They are responsible for owning reporting, optimizations, client communication, and execution of  all aspects of campaign creation and management, sometimes with the support of a Specialist. The Senior Strategist is excellent at providing insights and forward thinking strategy to clients on an ongoing basis, and has a strong understanding of their service’s strategy and the levers to pull to drive performance.

Responsibilities:

• Enterprise-level account campaign management, including daily optimizations, campaign creation, and high-level strategy ownership
• Provide intelligent analysis, interpretation, and action plans based on campaign performance data and data from client-specific source of truth (e.g. GA, Shopify, etc.)
• Participate and engage in weekly department scrums and training sessions to further channel knowledge
• Continuously seek to improve campaign performance against client goals
• Maintain frequent and excellent communication both on internal agency teams and externally with assigned clients
• Seek to utilize available AI and outsource resources to assist in workflow wherever possible
• Participate in the development process for new department training materials
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• 4-5 years of digital marketing experience. 3+ years in agency setting
• Minimum 4 years of hands-on experience with Search Engine Marketing
  
  • Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, ad copy development on large, enterprise-level accounts
  • Significant campaign management experience in 3 or more of the following additional campaign types:
    
    • Performance Max
    • Standard Shopping
    • YouTube Ads
    • Display Advertising
    • Local campaigns
    • Bing Ads
• Proficiency in Google/Microsoft Office Suite(s)
• Proficiency in Google Analytics
• Expert knowledge of funnel marketing and paid media’s place in the marketing funnel
• Strong ability to formulate meaningful insights from marketing data, going beyond the stat and telling the story
• Other skills required:
  • Strong written and verbal communication skills.
  • Strong organizational and project management skills.
  • Self-motivated individual with a strong desire to succeed. 
  • Excellent interpersonal skills.
  • Strong work ethic and ability to learn quickly and independently
  • Interested in a long-lasting relationship with a growing company

Key Performance Indicators (KPIs):

• $13.5k team-member EBITDA
• Maintain below 10% Client Churn Rate
• 4-6 Accounts (complex/large accounts in the top 100 of the agency)

Most Important Things (MITs):

• Excellence in channel production and account performance
• Cross-channel collaboration
• Internal communication

About the Role

The Revenue Cycle Management team is seeking a Staff Backend Software Engineer to play a key role in modernizing our billing platform. This position will focus on designing and implementing architectural solutions for performant, scalable systems that can evolve with our growing business needs. You will lead efforts in cloud integration, ensuring seamless connectivity and monitoring of cloud services, with an emphasis on microservices and target state architectural patterns.

In this role, you will drive code reviews, offering feedback and recommendations to improve the quality and maintainability of our codebase. Your expertise in cloud technologies will be critical as you collaborate with teams to integrate cloud solutions, optimize performance, and establish monitoring practices. You will have the opportunity to shape the future of our billing platform by crafting solutions that are both cutting-edge and aligned with best practices for scalability, security, and reliability.

Your Area of Focus

• Lead Software Development: Design, develop, test, and deploy scalable and maintainable software applications using Spring Boot, Java, React, and cloud technologies.
• Architect and Design: Collaborate with product managers, designers, and cross-functional teams to architect robust and scalable solutions that meet business requirements. Provide input into the technical direction of the team and product.
• Cloud Technology Expertise: Leverage experience with cloud platforms (AWS, Azure, Google Cloud, etc.) to design cloud-native applications. Ensure that applications are optimized for scalability, reliability, and cost-efficiency in a cloud environment.
• Code Reviews & Mentorship: Conduct thorough code reviews, ensuring that the team adheres to best practices for clean, maintainable, and efficient code. Mentor junior and mid-level engineers, fostering a culture of continuous learning and improvement.
• Collaboration and Communication: Work closely with product and design teams to define requirements, deliver timely solutions, and provide technical expertise throughout the product lifecycle.
• Performance and Optimization: Monitor and optimize the performance of applications. Identify bottlenecks and implement performance improvements across both frontend (React) and backend (Java/Spring Boot) layers.
• Agile Development: Participate in Agile development processes, including sprint planning, daily standups, retrospectives, and backlog grooming. Contribute to defining and prioritizing work within the team.
• Stay Current: Continuously research and apply emerging technologies and industry best practices to improve the development process and product quality.

Your Professional Qualifications

• Minimum 8 years of professional software engineering experience with a strong track record of delivering complex software solutions.
• Strong expertise in Java and Spring Boot for building scalable and secure backend systems.
• Experience with building RESTful APIs and microservices architectures.
• Hands-on experience with React and frontend web technologies.
• Experience with modern front-end workflows and state management
• Practical experience with one or more cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with cloud-native technologies (e.g., containers, serverless, CI/CD pipelines).
• Strong Understanding of Software Design Patterns: Experience in object-oriented design principles, microservices architectures, and cloud-native application design.
• CI/CD & DevOps Practices: Experience with CI/CD pipelines, automated testing, and deployment practices. Familiarity with tools such as Jenkins, Harness, Docker, Kubernetes, or similar.
• Database Expertise: Strong experience with both relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB, DynamoDB) and an understanding of database design and optimization.
• AI Expertise: Demonstrating usage of AI tools supports your daily work when doing research, debug, coding and deployment of new solutions.

(For Recruiter use only) #LI-SS1 #LI-Hybrid

The Project Manager reports to a Program Manager. Works closely with Directors and Subject Matter Experts, designers, developers and quality to ensure flawless project execution, efficient resource allocation, project financial sanity and client satisfaction. He/She supports grows project delivery discipline and helps to develop processes, documentation, standardization and tools. He/She is a key player on building high-energy, multi-disciplinary teams. He/She is interested, invested and passionate about the industry, the clients we serve, and the work produced.

You will: 

• You will:

• Manage end-to-end campaign delivery: concepting, development, execution, trafficking, and evaluation.

• Ensure the entire team understands the project tools and workflows (Smartsheet, Figma).

• Facilitate clear communication between creatives, strategists, production, and account teams.

• Identify blockers early, propose solutions, and keep the project moving forward.

• Maintain a big-picture view of integrated campaigns, ensuring all components align within the ecosystem.

• Support teams across North America and LATAM, navigating fast-paced, high-visibility projects.

• Act as internal POC for assigned projects, including set-up and running of meetings, recording and distributing actions, flagging and communicating risks 

• Lead small to medium-sized projects with budgets likely under $500K and with teams of 10 or fewer, with direction from Associate Program Director or above 

• Collaborate to ensure the work stays on brief, client needs and feedback are understood and addressed, and the work delivered is of high quality 

• Communicate day-to-day with clients on project intake, status, and updates and facilitate conversations for clarity of feedback/setting of expectations 

• Work through dependencies and decisions required with internal teams and third parties • Identify and act on organic account growth opportunities in partnership with Client Services 

• Perform analysis and report on project health, attend finance meetings to inform account health (Metrics include: Remaining forecast, forecast to completion, burn (actuals) to date, % project progress, % budget utilized)

• Facilitate (when appropriate) in project retrospective and sunsetting process 

• Act as a beacon of best practice within the account and discipline 

• Mentor emerging talent and provide career development aligned with CM expectations

• Be an active and visible presence in the office and online, shares at Town Halls, All Hands, Snack N Learns 

• Actively and visibly champion the work and team 

• Participate in global Project Delivery initiatives and bring forward ideas on how to improve processes and build community within the discipline

You have: 

• Experience in digital agencies / creative agencies / marketing environments, ideally on large or global accounts.
• 5+ years of experience managing a variety of digital project types; site builds, e-commerce, marketing campaigns, micro-sites, and maintenance
• Background working on integrated campaigns (digital, CRM, social, retail, mass media).
• Strong communication and collaboration skills for cross-functional teams.
• Advanced English skills, comfortable working with international teams.
• Ability to stay self-driven, proactive, and solution-oriented in a fast-paced environment.
• Critical thinking to understand the full ecosystem of a campaign and how each team contributes.
• Flexibility and adaptability to shifting priorities and project needs.
• Familiarity with Smartsheet and Figma (or ability to learn quickly).
• Resource management within the Solution Delivery team including balancing priorities, timelines, mix and casting while understanding and supporting the objectives and motivations of everydiscipline. 
• Proven ability to successfully manage multiple stakeholders and work on large-scale digital projects, including but not limited to implementing processes to ensure high-quality deliverables for our client
• Mastery of office productivity tools such as Excel, Word, MS Project, Visio, PowerPoint, and Keynote.
• Deeply understand the main forms of digital and traditional marketing and how they differ 
• Understand the ways media lives in projects, with a mastery level understanding of media types (paid, owned, earned + audio, video, social, etc.) and the ability to manage medium to large sized projects with a media component
• Mastery level knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence, Teams 
• Mastery in completing tasks in office productivity tools such as Excel, Word, Keynote, and PowerPoint at a project and portfolio level 
• Mastery in completing tasks with project management tools such as Tenrox, Smartsheet, and Halo/Abacus at a project and portfolio leve
• Superb verbal and written communicator (Advanced English)
• Excellent presentation and storytelling skills 
• Excellent organization and time management skills 
• Adaptable and flexible

What we offer: 

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Paid Media Supervisor, you’ll own the performance, strategy, and growth of major multi-channel paid media accounts. Working closely with the Associate Media Director for high-level planning and direction, you’ll lead all day-to-day execution, optimization, and reporting. You’ll be the subject-matter expert in both internal and client meetings—driving strategy, presenting recommendations with confidence, and defending the work with data. You’ll guide an internal team to deliver smart, integrated paid media strategies across channels, ensuring our clients see real, sustained growth. This is a client-facing role, and your ability to lead conversations, shape direction, and influence outcomes is at the center of your impact.

Responsibilities:

• Successful end-to-end management & strategic oversight of designated paid media accounts.
• Meet pacing & KPI requirements for held accounts, ultimately working to move the goal posts & set improved performance expectations.
• Own all paid media strategy, project ideation, road-mapping & testing, leading the team with confidence & direction.
• Manage a small team of 1-2+ Media Managers (growing larger over time), delegating tasks & working to develop their strategic & technical skillsets.
• Work with Account Managers & the Media Director to identify client goals, priorities & efficiency requirements, ultimately improving Paid Media’s contribution to business success.
• Actively works to increase billing & channel support for existing media accounts & propose opportunities to expand media coverage for new accounts.
• Continually work to learn new strategies, test new platforms & expand Cardinal’s paid media offerings.
• Function as the primary point of contact both internally & externally for all ‘owned’ accounts responsible for pacing & performance of accounts.
• Responsible for generating reporting, writing insights & communicating with the client for designated accounts.
• Responsible for the ongoing maintenance of held accounts including but not limited to optimizations, structural updates, bidding methodologies, conversion types and copy revisions.
• Full ownership of Paid Media strategy for assigned accounts, working with the Media Director as needed.
• Responsible for strategic ideation on all accounts, designing & adjusting campaign strategies to meet each client’s business goals (and internal objectives).
• Responsible for designing & deploying tests in accounts on a monthly & quarterly cadence (structural, targeting, creative & messaging, conversion, etc).
• Responsible for continual testing, verification & improvement of full-funnel structures.

Role Requirements:

• 6-10+ years of Paid Media experience
• Experience managing multiple paid media accounts with budgets ranging between $100K-$1MM per month.
• Experience driving paid media strategy, project road maps, media plans, competitive research, testing, and measurement frameworks for clients across multiple media channels.
• Experience in campaign management & strategy across multiple platforms, including Google Ads, Bing Ads, Meta, Google Display, Programmatic Display, and Social (LinkedIn, TikTok, etc. are a plus).
• Experience with full funnel strategy, video, and lead generation.
• Experience with Google Analytics, GTM, conversion, and optimization strategy (GA4 knowledge is a plus).
• Ability to write ad copy, guide creative strategy, identify asset requirements, and establish a creative testing cadence.
• Client relationship management experience. Reporting insights, identifying & optimizing towards client business goals.
• Team management experience.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Paid Media Supervisor, you’ll own the performance, strategy, and growth of major multi-channel paid media accounts. Working closely with the Associate Media Director for high-level planning and direction, you’ll lead all day-to-day execution, optimization, and reporting. You’ll be the subject-matter expert in both internal and client meetings—driving strategy, presenting recommendations with confidence, and defending the work with data. You’ll guide an internal team to deliver smart, integrated paid media strategies across channels, ensuring our clients see real, sustained growth. This is a client-facing role, and your ability to lead conversations, shape direction, and influence outcomes is at the center of your impact.

Responsibilities:

• Successful end-to-end management & strategic oversight of designated paid media accounts.
• Meet pacing & KPI requirements for held accounts, ultimately working to move the goal posts & set improved performance expectations.
• Own all paid media strategy, project ideation, road-mapping & testing, leading the team with confidence & direction.
• Manage a small team of 1-2+ Media Managers (growing larger over time), delegating tasks & working to develop their strategic & technical skillsets.
• Work with Account Managers & the Media Director to identify client goals, priorities & efficiency requirements, ultimately improving Paid Media’s contribution to business success.
• Actively works to increase billing & channel support for existing media accounts & propose opportunities to expand media coverage for new accounts.
• Continually work to learn new strategies, test new platforms & expand Cardinal’s paid media offerings.
• Function as the primary point of contact both internally & externally for all ‘owned’ accounts responsible for pacing & performance of accounts.
• Responsible for generating reporting, writing insights & communicating with the client for designated accounts.
• Responsible for the ongoing maintenance of held accounts including but not limited to optimizations, structural updates, bidding methodologies, conversion types and copy revisions.
• Full ownership of Paid Media strategy for assigned accounts, working with the Media Director as needed.
• Responsible for strategic ideation on all accounts, designing & adjusting campaign strategies to meet each client’s business goals (and internal objectives).
• Responsible for designing & deploying tests in accounts on a monthly & quarterly cadence (structural, targeting, creative & messaging, conversion, etc).
• Responsible for continual testing, verification & improvement of full-funnel structures.

Role Requirements:

• 6-10+ years of Paid Media experience
• Experience managing multiple paid media accounts with budgets ranging between $100K-$1MM per month.
• Experience driving paid media strategy, project road maps, media plans, competitive research, testing and measurement frameworks for clients across multiple media channels.
• Experience in campaign management & strategy across multiple platforms, including Google Ads, Bing Ads, Meta, Google Display, Programmatic Display and Social (LinkedIn, TikTok, etc. are a plus).
• Experience with full funnel strategy, video, lead generation.
• Experience with Google Analytics, GTM, conversion and optimization strategy (GA4 knowledge is a plus).
• Ability to write ad copy, guide creative strategy, identify asset requirements and establish a creative testing cadence.
• Client relationship management experience. Reporting insights, identifying & optimizing towards client business goals.
• Team management experience.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Paid Media Supervisor, you’ll own the performance, strategy, and growth of major multi-channel paid media accounts. Working closely with the Associate Media Director for high-level planning and direction, you’ll lead all day-to-day execution, optimization, and reporting. You’ll be the subject-matter expert in both internal and client meetings—driving strategy, presenting recommendations with confidence, and defending the work with data. You’ll guide an internal team to deliver smart, integrated paid media strategies across channels, ensuring our clients see real, sustained growth. This is a client-facing role, and your ability to lead conversations, shape direction, and influence outcomes is at the center of your impact.

Responsibilities:

• Successful end to end management & strategic oversight of designated paid media accounts.
• Meet pacing & KPI requirements for held accounts, ultimately working to move the goal posts & set improved performance expectations.
• Own all paid media strategy, project ideation, road-mapping & testing, leading the team with confidence & direction.
• Manage a small team of 1-2+ Media Managers (growing larger over time), delegating tasks & working to develop their strategic & technical skillsets.
• Work with Account Managers & the Media Director to identify client goals, priorities & efficiency requirements, ultimately improving Paid Media’s contribution to business success.
• Actively works to increase billing & channel support for existing media accounts & propose opportunities to expand media coverage for new accounts.
• Continually work to learn new strategies, test new platforms & expand Cardinal’s paid media offerings.
• Function as the primary point of contact both internally & externally for all ‘owned’ accounts responsible for pacing & performance of accounts.
• Responsible for generating reporting, writing insights & communicating with the client for designated accounts.
• Responsible for the ongoing maintenance of held accounts including but not limited to optimizations, structural updates, bidding methodologies, conversion types and copy revisions.
• Full ownership of Paid Media strategy for assigned accounts, working with the Media Director as needed.
• Responsible for strategic ideation on all accounts, designing & adjusting campaign strategies to meet each client’s business goals (and internal objectives).
• Responsible for designing & deploying tests in accounts on a monthly & quarterly cadence (structural, targeting, creative & messaging, conversion, etc).
• Responsible for continual testing, verification & improvement of full-funnel structures.

Role Requirements:

• 6-10+ years of Paid Media experience
• Experience managing multiple paid media accounts with budgets ranging between $100K-$1MM per month.
• Experience driving paid media strategy, project road maps, media plans, competitive research, testing and measurement frameworks for clients across multiple media channels.
• Experience in campaign management & strategy across multiple platforms, including Google Ads, Bing Ads, Meta, Google Display, Programmatic Display and Social (LinkedIn, TikTok, etc. are a plus).
• Experience with full funnel strategy, video, lead generation.
• Experience with Google Analytics, GTM, conversion and optimization strategy (GA4 knowledge is a plus).
• Ability to write ad copy, guide creative strategy, identify asset requirements and establish a creative testing cadence.
• Client relationship management experience. Reporting insights, identifying & optimizing towards client business goals.
• Team management experience.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Paid Media Supervisor, you’ll own the performance, strategy, and growth of major multi-channel paid media accounts. Working closely with the Associate Media Director for high-level planning and direction, you’ll lead all day-to-day execution, optimization, and reporting. You’ll be the subject-matter expert in both internal and client meetings—driving strategy, presenting recommendations with confidence, and defending the work with data. You’ll guide an internal team to deliver smart, integrated paid media strategies across channels, ensuring our clients see real, sustained growth. This is a client-facing role, and your ability to lead conversations, shape direction, and influence outcomes is at the center of your impact.

Responsibilities:

• Successful end to end management & strategic oversight of designated paid media accounts.
• Meet pacing & KPI requirements for held accounts, ultimately working to move the goal posts & set improved performance expectations.
• Own all paid media strategy, project ideation, road-mapping & testing, leading the team with confidence & direction.
• Manage a small team of 1-2+ Media Managers (growing larger over time), delegating tasks & working to develop their strategic & technical skillsets.
• Work with Account Managers & the Media Director to identify client goals, priorities & efficiency requirements, ultimately improving Paid Media’s contribution to business success.
• Actively works to increase billing & channel support for existing media accounts & propose opportunities to expand media coverage for new accounts.
• Continually work to learn new strategies, test new platforms & expand Cardinal’s paid media offerings.
• Function as the primary point of contact both internally & externally for all ‘owned’ accounts responsible for pacing & performance of accounts.
• Responsible for generating reporting, writing insights & communicating with the client for designated accounts.
• Responsible for the ongoing maintenance of held accounts including but not limited to optimizations, structural updates, bidding methodologies, conversion types and copy revisions.
• Full ownership of Paid Media strategy for assigned accounts, working with the Media Director as needed.
• Responsible for strategic ideation on all accounts, designing & adjusting campaign strategies to meet each client’s business goals (and internal objectives).
• Responsible for designing & deploying tests in accounts on a monthly & quarterly cadence (structural, targeting, creative & messaging, conversion, etc).
• Responsible for continual testing, verification & improvement of full-funnel structures.

Role Requirements:

• 6-10+ years of Paid Media experience
• Experience managing multiple paid media accounts with budgets ranging between $100K-$1MM per month.
• Experience driving paid media strategy, project road maps, media plans, competitive research, testing and measurement frameworks for clients across multiple media channels.
• Experience in campaign management & strategy across multiple platforms, including Google Ads, Bing Ads, Meta, Google Display, Programmatic Display and Social (LinkedIn, TikTok, etc. are a plus).
• Experience with full funnel strategy, video, lead generation.
• Experience with Google Analytics, GTM, conversion and optimization strategy (GA4 knowledge is a plus).
• Ability to write ad copy, guide creative strategy, identify asset requirements and establish a creative testing cadence.
• Client relationship management experience. Reporting insights, identifying & optimizing towards client business goals.
• Team management experience.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Paid Media Supervisor, you’ll own the performance, strategy, and growth of major multi-channel paid media accounts. Working closely with the Associate Media Director for high-level planning and direction, you’ll lead all day-to-day execution, optimization, and reporting. You’ll be the subject-matter expert in both internal and client meetings, driving strategy, presenting recommendations with confidence, and defending the work with data. You’ll guide an internal team to deliver smart, integrated paid media strategies across channels, ensuring our clients see real, sustained growth. This is a client-facing role, and your ability to lead conversations, shape direction, and influence outcomes is at the center of your impact.

Responsibilities:

• Successful end-to-end management & strategic oversight of designated paid media accounts.
• Meet pacing & KPI requirements for held accounts, ultimately working to move the goal posts & set improved performance expectations.
• Own all paid media strategy, project ideation, road-mapping & testing, leading the team with confidence & direction.
• Manage a small team of 1-2+ Media Managers (growing larger over time), delegating tasks & working to develop their strategic & technical skillsets.
• Work with Account Managers & the Media Director to identify client goals, priorities & efficiency requirements, ultimately improving Paid Media’s contribution to business success.
• Actively works to increase billing & channel support for existing media accounts & propose opportunities to expand media coverage for new accounts.
• Continually work to learn new strategies, test new platforms & expand Cardinal’s paid media offerings.
• Function as the primary point of contact both internally & externally for all ‘owned’ accounts responsible for pacing & performance of accounts.
• Responsible for generating reporting, writing insights & communicating with the client for designated accounts.
• Responsible for the ongoing maintenance of held accounts including but not limited to optimizations, structural updates, bidding methodologies, conversion types and copy revisions.
• Full ownership of Paid Media strategy for assigned accounts, working with the Media Director as needed.
• Responsible for strategic ideation on all accounts, designing & adjusting campaign strategies to meet each client’s business goals (and internal objectives).
• Responsible for designing & deploying tests in accounts on a monthly & quarterly cadence (structural, targeting, creative & messaging, conversion, etc).
• Responsible for continual testing, verification & improvement of full-funnel structures.

Role Requirements:

• 6-10+ years of Paid Media experience
• Experience managing multiple paid media accounts with budgets ranging between $100K-$1MM per month.
• Experience driving paid media strategy, project road maps, media plans, competitive research, testing and measurement frameworks for clients across multiple media channels.
• Experience in campaign management & strategy across multiple platforms, including Google Ads, Bing Ads, Meta, Google Display, Programmatic Display and Social (LinkedIn, TikTok, etc. are a plus).
• Experience with full funnel strategy, video, lead generation.
• Experience with Google Analytics, GTM, conversion and optimization strategy (GA4 knowledge is a plus).
• Ability to write ad copy, guide creative strategy, identify asset requirements and establish a creative testing cadence.
• Client relationship management experience. Reporting insights, identifying & optimizing towards client business goals.
• Team management experience.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Paid Media Supervisor, you’ll own the performance, strategy, and growth of major multi-channel paid media accounts. Working closely with the Associate Media Director for high-level planning and direction, you’ll lead all day-to-day execution, optimization, and reporting. You’ll be the subject-matter expert in both internal and client meetings—driving strategy, presenting recommendations with confidence, and defending the work with data. You’ll guide an internal team to deliver smart, integrated paid media strategies across channels, ensuring our clients see real, sustained growth. This is a client-facing role, and your ability to lead conversations, shape direction, and influence outcomes is at the center of your impact.

Responsibilities:

• Successful end to end management & strategic oversight of designated paid media accounts.
• Meet pacing & KPI requirements for held accounts, ultimately working to move the goal posts & set improved performance expectations.
• Own all paid media strategy, project ideation, road-mapping & testing, leading the team with confidence & direction.
• Manage a small team of 1-2+ Media Managers (growing larger over time), delegating tasks & working to develop their strategic & technical skillsets.
• Work with Account Managers & the Media Director to identify client goals, priorities & efficiency requirements, ultimately improving Paid Media’s contribution to business success.
• Actively works to increase billing & channel support for existing media accounts & propose opportunities to expand media coverage for new accounts.
• Continually work to learn new strategies, test new platforms & expand Cardinal’s paid media offerings.
• Function as the primary point of contact both internally & externally for all ‘owned’ accounts responsible for pacing & performance of accounts.
• Responsible for generating reporting, writing insights & communicating with the client for designated accounts.
• Responsible for the ongoing maintenance of held accounts including but not limited to optimizations, structural updates, bidding methodologies, conversion types and copy revisions.
• Full ownership of Paid Media strategy for assigned accounts, working with the Media Director as needed.
• Responsible for strategic ideation on all accounts, designing & adjusting campaign strategies to meet each client’s business goals (and internal objectives).
• Responsible for designing & deploying tests in accounts on a monthly & quarterly cadence (structural, targeting, creative & messaging, conversion, etc).
• Responsible for continual testing, verification & improvement of full-funnel structures.

Role Requirements:

• 6-10+ years of Paid Media experience
• Experience managing multiple paid media accounts with budgets ranging between $100K-$1MM per month.
• Experience driving paid media strategy, project road maps, media plans, competitive research, testing and measurement frameworks for clients across multiple media channels.
• Experience in campaign management & strategy across multiple platforms, including Google Ads, Bing Ads, Meta, Google Display, Programmatic Display and Social (LinkedIn, TikTok, etc. are a plus).
• Experience with full funnel strategy, video, lead generation.
• Experience with Google Analytics, GTM, conversion and optimization strategy (GA4 knowledge is a plus).
• Ability to write ad copy, guide creative strategy, identify asset requirements and establish a creative testing cadence.
• Client relationship management experience. Reporting insights, identifying & optimizing towards client business goals.
• Team management experience.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Paid Media Supervisor, you’ll own the performance, strategy, and growth of major multi-channel paid media accounts. Working closely with the Associate Media Director for high-level planning and direction, you’ll lead all day-to-day execution, optimization, and reporting. You’ll be the subject-matter expert in both internal and client meetings—driving strategy, presenting recommendations with confidence, and defending the work with data. You’ll guide an internal team to deliver smart, integrated paid media strategies across channels, ensuring our clients see real, sustained growth. This is a client-facing role, and your ability to lead conversations, shape direction, and influence outcomes is at the center of your impact.

Responsibilities:

• Successful end to end management & strategic oversight of designated paid media accounts.
• Meet pacing & KPI requirements for held accounts, ultimately working to move the goal posts & set improved performance expectations.
• Own all paid media strategy, project ideation, road-mapping & testing, leading the team with confidence & direction.
• Manage a small team of 1-2+ Media Managers (growing larger over time), delegating tasks & working to develop their strategic & technical skillsets.
• Work with Account Managers & the Media Director to identify client goals, priorities & efficiency requirements, ultimately improving Paid Media’s contribution to business success.
• Actively works to increase billing & channel support for existing media accounts & propose opportunities to expand media coverage for new accounts.
• Continually work to learn new strategies, test new platforms & expand Cardinal’s paid media offerings.
• Function as the primary point of contact both internally & externally for all ‘owned’ accounts responsible for pacing & performance of accounts.
• Responsible for generating reporting, writing insights & communicating with the client for designated accounts.
• Responsible for the ongoing maintenance of held accounts including but not limited to optimizations, structural updates, bidding methodologies, conversion types and copy revisions.
• Full ownership of Paid Media strategy for assigned accounts, working with the Media Director as needed.
• Responsible for strategic ideation on all accounts, designing & adjusting campaign strategies to meet each client’s business goals (and internal objectives).
• Responsible for designing & deploying tests in accounts on a monthly & quarterly cadence (structural, targeting, creative & messaging, conversion, etc).
• Responsible for continual testing, verification & improvement of full-funnel structures.

Role Requirements:

• 6-10+ years of Paid Media experience
• Experience managing multiple paid media accounts with budgets ranging between $100K-$1MM per month.
• Experience driving paid media strategy, project road maps, media plans, competitive research, testing and measurement frameworks for clients across multiple media channels.
• Experience in campaign management & strategy across multiple platforms, including Google Ads, Bing Ads, Meta, Google Display, Programmatic Display and Social (LinkedIn, TikTok, etc. are a plus).
• Experience with full funnel strategy, video, lead generation.
• Experience with Google Analytics, GTM, conversion and optimization strategy (GA4 knowledge is a plus).
• Ability to write ad copy, guide creative strategy, identify asset requirements and establish a creative testing cadence.
• Client relationship management experience. Reporting insights, identifying & optimizing towards client business goals.
• Team management experience.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Paid Media Supervisor, you’ll own the performance, strategy, and growth of major multi-channel paid media accounts. Working closely with the Associate Media Director for high-level planning and direction, you’ll lead all day-to-day execution, optimization, and reporting. You’ll be the subject-matter expert in both internal and client meetings—driving strategy, presenting recommendations with confidence, and defending the work with data. You’ll guide an internal team to deliver smart, integrated paid media strategies across channels, ensuring our clients see real, sustained growth. This is a client-facing role, and your ability to lead conversations, shape direction, and influence outcomes is at the center of your impact.

Responsibilities:

• Successful end to end management & strategic oversight of designated paid media accounts.
• Meet pacing & KPI requirements for held accounts, ultimately working to move the goal posts & set improved performance expectations.
• Own all paid media strategy, project ideation, road-mapping & testing, leading the team with confidence & direction.
• Manage a small team of 1-2+ Media Managers (growing larger over time), delegating tasks & working to develop their strategic & technical skillsets.
• Work with Account Managers & the Media Director to identify client goals, priorities & efficiency requirements, ultimately improving Paid Media’s contribution to business success.
• Actively works to increase billing & channel support for existing media accounts & propose opportunities to expand media coverage for new accounts.
• Continually work to learn new strategies, test new platforms & expand Cardinal’s paid media offerings.
• Function as the primary point of contact both internally & externally for all ‘owned’ accounts responsible for pacing & performance of accounts.
• Responsible for generating reporting, writing insights & communicating with the client for designated accounts.
• Responsible for the ongoing maintenance of held accounts including but not limited to optimizations, structural updates, bidding methodologies, conversion types and copy revisions.
• Full ownership of Paid Media strategy for assigned accounts, working with the Media Director as needed.
• Responsible for strategic ideation on all accounts, designing & adjusting campaign strategies to meet each client’s business goals (and internal objectives).
• Responsible for designing & deploying tests in accounts on a monthly & quarterly cadence (structural, targeting, creative & messaging, conversion, etc).
• Responsible for continual testing, verification & improvement of full-funnel structures.

Role Requirements:

• 6-10+ years of Paid Media experience
• Experience managing multiple paid media accounts with budgets ranging between $100K-$1MM per month.
• Experience driving paid media strategy, project road maps, media plans, competitive research, testing and measurement frameworks for clients across multiple media channels.
• Experience in campaign management & strategy across multiple platforms, including Google Ads, Bing Ads, Meta, Google Display, Programmatic Display and Social (LinkedIn, TikTok, etc. are a plus).
• Experience with full funnel strategy, video, lead generation.
• Experience with Google Analytics, GTM, conversion and optimization strategy (GA4 knowledge is a plus).
• Ability to write ad copy, guide creative strategy, identify asset requirements and establish a creative testing cadence.
• Client relationship management experience. Reporting insights, identifying & optimizing towards client business goals.
• Team management experience.

***Proficiency in spoken and written English at an advanced level is required for this role.

Disclaimer: We're currently on the lookout for potential candidates to join our talent pool via this job listing. Your qualifications will be assessed for both present positions and future opportunities. Should your skills align with a role and an opening arise, our recruitment team will reach out to you promptly. However, please keep in mind that this doesn't guarantee immediate placement or communication.

A day in the life:

As a Paid Media Supervisor, you’ll own the performance, strategy, and growth of major multi-channel paid media accounts. Working closely with the Associate Media Director for high-level planning and direction, you’ll lead all day-to-day execution, optimization, and reporting. You’ll be the subject-matter expert in both internal and client meetings—driving strategy, presenting recommendations with confidence, and defending the work with data. You’ll guide an internal team to deliver smart, integrated paid media strategies across channels, ensuring our clients see real, sustained growth. This is a client-facing role, and your ability to lead conversations, shape direction, and influence outcomes is at the center of your impact.

Responsibilities:

• Successful end to end management & strategic oversight of designated paid media accounts.
• Meet pacing & KPI requirements for held accounts, ultimately working to move the goal posts & set improved performance expectations.
• Own all paid media strategy, project ideation, road-mapping & testing, leading the team with confidence & direction.
• Manage a small team of 1-2+ Media Managers (growing larger over time), delegating tasks & working to develop their strategic & technical skillsets.
• Work with Account Managers & the Media Director to identify client goals, priorities & efficiency requirements, ultimately improving Paid Media’s contribution to business success.
• Actively works to increase billing & channel support for existing media accounts & propose opportunities to expand media coverage for new accounts.
• Continually work to learn new strategies, test new platforms & expand Cardinal’s paid media offerings.
• Function as the primary point of contact both internally & externally for all ‘owned’ accounts responsible for pacing & performance of accounts.
• Responsible for generating reporting, writing insights & communicating with the client for designated accounts.
• Responsible for the ongoing maintenance of held accounts including but not limited to optimizations, structural updates, bidding methodologies, conversion types and copy revisions.
• Full ownership of Paid Media strategy for assigned accounts, working with the Media Director as needed.
• Responsible for strategic ideation on all accounts, designing & adjusting campaign strategies to meet each client’s business goals (and internal objectives).
• Responsible for designing & deploying tests in accounts on a monthly & quarterly cadence (structural, targeting, creative & messaging, conversion, etc).
• Responsible for continual testing, verification & improvement of full-funnel structures.

Role Requirements:

• 6-10+ years of Paid Media experience
• Experience managing multiple paid media accounts with budgets ranging between $100K-$1MM per month.
• Experience driving paid media strategy, project road maps, media plans, competitive research, testing and measurement frameworks for clients across multiple media channels.
• Experience in campaign management & strategy across multiple platforms, including Google Ads, Bing Ads, Meta, Google Display, Programmatic Display and Social (LinkedIn, TikTok, etc. are a plus).
• Experience with full funnel strategy, video, lead generation.
• Experience with Google Analytics, GTM, conversion and optimization strategy (GA4 knowledge is a plus).
• Ability to write ad copy, guide creative strategy, identify asset requirements and establish a creative testing cadence.
• Client relationship management experience. Reporting insights, identifying & optimizing towards client business goals.
• Team management experience.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

• The Lifecycle Marketing B2B Strategist will be responsible for audits, strategy, content, and setup of the broadcast campaigns and email automation of current and potential customers, as well as SMS campaign execution, all within our B2B client roster. They will be involved in further innovating clients’ strategy, optimizing towards higher success metrics, and leveraging senior leaders in the team to further innovate strategy. This is an extremely cross-functional role that will be closely working with creative, content, web, and other departments in the company

Responsibilities:

• Define and drive email marketing and SMS strategy for PDM’s B2B clients
• Manage daily operations of the email marketing channel – marketing calendar, strategy and content, build and deployment of email campaigns, as well as A/B testing, measurement and reporting
• Build and manage automated email marketing programs for our clients and ensure end-to-end tracking and proper measurement
• Collaborate with creative team to ensure brand guidelines are followed in emails
• Report and provide recommendations on lifecycle programs’ performance monthly to clients
• Use data to continuously test, measure and optimize the email marketing program
• Partner and collaborate cross-functionally with all other internal digital channels
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• 2-5 years experience in B2B email marketing strategy, production and end-to-end campaign management
• Strong analytical and strategic copywriting skills, understanding of A/B testing practices, ability to draw conclusions from data and take action accordingly
• Hands-on experience with email platforms such as Klaviyo, Hubspot, Braze, or similar
• SMS experience (preferred)
• Expertise in email best practices, including segmentation, deliverability, copy and design approaches
• Working knowledge of HTML/CSS for email coding
• Strong communication, rapport building and presentation skills, as well as the ability to navigate difficult conversations

Key Performance Indicators (KPIs):

• Manages 5-7 B2B enterprise or growth accounts
• Below 10% client churn rate
• Hitting defined EBIDTA goal

Most Important Things (MITs):

• Strategic management of email and SMS campaigns, innovating and/or optimizing to maximize performance
• Professional communication - ability to present clearly and concisely and problem solve
• Adoption of Power Digital’s processes, product innovations and tools

Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of record, as their in-house team, or some hybrid of the two – and by harnessing data and technology across all paid digital media and data-driven CRM channels.

Kepler prides itself on being a great place to work. In fact, we’re proud to share that AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team and our clients.

• We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face. 
• We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company. 
• We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it.  

Summary:

As a Data Scientist you will play a key role in ensuring high-quality data delivery, improving reporting frameworks, and supporting deeper analysis to inform internal decision-making. This role builds on strong data foundations and introduces more advanced analytical thinking, while maintaining a focus on scalable execution and operational excellence.

You will work closely with internal and cross-functional teams to enhance data processes, support performance analysis, and contribute to more efficient and data-driven decision-making across accounts.

What You Will Do: 

• Revamp an existing customer lead scoring model predicting conversion propensity based on web behavior across regional brand websites. Address current data lag and interpretability issues.
• Act as a strategic partner to the client's digital analytics team, taking conceptual questions and pitching "white space" mathematical/statistical opportunities.
• Build/run models to support client Marketing Mix Modeling readouts. Leverage 1PD and third-party data (TransUnion) to uncover insights, perform clustering, and develop predictive targeting segments.
• Help trial and evaluate new platforms (proprietary and 3rd party) for built-in AI capabilities and enhancements over existing reporting and analytical tools.

Must Have: 

• 3-5 years of professional and practical experience. 
• Strong command of applied statistics and testing methodologies, preferably within the media analytics space.
• Strong command of Python, SQL and Machine Learning algorithms (Classification, Regression, Clustering, XGBoost Library).
• Must be comfortable navigating and extracting data from AWS environments (e.g. Athena), Adobe Analytics, Google Analytics, Knime, and Dashboards (Tableau).
• Advanced english level (B2+/C1) is a strict and mandatory requirement. 

Nice to have: 

• Marketing Mix Modeling (MMM), audience segmentation, and model interpretability (e.g., SHAP/LIME).

Benefits & Perks

• Competitive health and dental benefits.
• Tuition reimbursement and training stipend.
• Hybrid Office/WFH Schedules: office supplies, internet, and phone stipend.
• “Work from Anywhere” 4 weeks per year.
• Stocked kitchen, and other team outings.
• Collaborative and friendly work space, easily commutable location.
• Volunteering & altruism opportunities.
• Team building lunches and events, and company celebrations: Summer, Halloween, Holidays, and many multicultural holidays recognized/celebrated.
• If something is important to you that’s not listed here, let us know!

Career & Development Focus

• Ongoing learning and development for education opportunities such as webinars, books, classes, relevant conferences and events.
• Opportunities to pursue business related side projects and Hackathons.
• Environment of learning from peers, including 30+ class training program, Kepler University, powered by Center of Excellence and Tiger Team subject matter expert groups.
• Opportunity to work with cutting edge technology and industry thought leaders.
• Kepler Rocket Mentorship Program: beneficial for the development of both mentors and mentees.

**All applications must include a Resume & Cover Letter in English to be considered. 

Kepler is a people first organization. If this roles piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others.

Protect yourself from recruitment fraud. The only way to apply for a position at Kepler is by submitting a direct application via the Keplergrp.com website or working with a recruiter employed by Kepler with a @keplergrp.com email address. Learn how to stay safe by clicking here

The Senior Analyst, Information Security will be a part of the team responsible for assisting clients and prospects with security and privacy inquiries, managing the daily flow of questionnaires, assessments, and trust related requests, and security and compliance strategy to protect Movable Ink’s platform. You'll work closely with leaders from around the organization to support a strong security posture aimed at protecting our customers' data. This includes ensuring that information security controls are operating effectively and incrementally improved.

Responsibilities:

• Triage, prioritize, and manage incoming client and prospect security requests across email, Zendesk, and other intake channels.
• Investigate and troubleshoot complex issues, perform root-cause analysis, provide advice on risk management strategies, and support the implementation of risk mitigation measures 
• Review various manual processes across the program and find innovative solutions to use automation where possible for process efficiency 
• Coordinate across a variety of teams to gather information and resolve client inquiries
• Perform light TPRM intake and triage, including logging new vendor requests and coordinating basic review steps.
• Support the TPRM process by tracking vendor assessments and maintaining status visibility for stakeholders.
• Assist with internal and external audits, ensuring security practices comply with relevant regulations.
• Stay informed of industry trends, security threats, and regulatory changes, recommending adjustments to access control policies as needed.

Qualifications:

• 3-5 years of experience in a security analyst focused role
• Foundational knowledge of information security, compliance, and SaaS environments
• Experience working with ticketing platforms and Trust Center platforms (or similar tools)
• Excellent troubleshooting skills and the ability to logically think through problem resolution
• Strong communication skills across all levels and departments of the organization
• Must possess high attention to detail and the ability to prioritize work while successfully managing multiple projects and deadlines with minimal oversight
• Exposure to privacy or security-related compliance frameworks preferred (e.g., SOC2, ISO 27,000 series, and GDPR)
• Security related certification(s) a plus

What We Offer:

• Global maternity and parental leave  

• Work-life balance 

• Competitive benefits packages  

• Vacation, compassionate leave, wellness days, and flex days  

• Access to online services for families and new parents 

• Diversity and Inclusion Board with 13 affinity groups  

• Internal learning and development programs  

• Asociación Solidarista - You can join voluntarily 

“The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. 

Role Overview

This role is responsible for executing on the account and office-level vision and priorities within the organization.

The main output of this role is to own Marketing Science deliverables across a broad range of initiatives.

Career development is typically provided by Marketing Science Leads, but may be adapted depending on the account or office location.

The nature of the role is that of a learner, expected to develop an intermediate understanding of Marketing Science while owning project contributions for client-facing deliverables.

Core Responsibilities

Analytical & Technical Expertise

2-3 years of demonstrated experience with at least two of the following areas:

• Testing and optimization

• Statistics

• Data visualization

• Tagging

• Reporting

Communication & Insight Delivery

• Ability to communicate complex analysis clearly and effectively in an easy-to-understand manner.

• Ability to communicate effectively with day-to-day clients.

• Ability to compose client communications with clear grammar and structure.

Collaboration & Commercial Awareness

• Ability to support colleagues in selling analytics work.

• Ability to manage multiple deliverables simultaneously and transition efficiently between them.

Presentation & Stakeholder Engagement

• Ability to present low to mid-complexity projects confidently to internal stakeholders.

Marketing & Media Knowledge

Understanding of the following concepts (as relevant to the role):

• Main forms of digital marketing and how they differ

• How traditional advertising is planned and executed

• Different types of media channels

• Principles of Search Engine Marketing (SEM)

• How CRM activities are planned and executed

• How market research can enhance analytics work

Skills

Soft Skills

• Curiosity

• Critical thinking

Hard Skills

• Proficient understanding of:

  • Adobe Analytics

  • Google Analytics

  • Media tools

• Basic ability to navigate technical or analytical challenges.

• Intermediate knowledge and working experience with agency technology platforms.

Key Activities

• Solve well-defined analytical problems with guidance.

• Work closely with and mentor Associate Analysts.

• Assist in the ideation, development, and execution of measurement strategies and frameworks.

What We Offer:

• • Maternity and parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts
  • And more…

Marketing Science Analyst (Test & Learn)

San Jose, Costa Rica

As a Marketing Science Analyst, your curiosity never ends. The next question is always on your mind, helping you to understand how marketing science fits in the big picture of a project. You bring in 1 to 3 years of experience, owning marketing science deliverables across a broad range of initiatives, with a strong focus on in-market testing and evaluation. You understand the nature and purpose of the main Digital marketing channels, enjoy collaborating with others, and are able to communicate clearly and effectively.

 You will:

• Support the design and execution of Test & Learn programs, including hypothesis development, experimental design, test setup, and statistical evaluation of results.
• Assist in the ideation, development, and execution of measurement frameworks, including recommendations on experiment type (A/B/n, matched control, pre/post, geolocation, and incrementality studies).
• Translate complex test results into clear and actionable insights through storytelling and data visualization.
• Gather marketing data across paid and owned channels to analyze campaign performances, understand user behaviors, and report findings.
• Collaborate with internal teams and partner agencies to deliver cohesive, insight-driven recommendations to internal stakeholders and clients.
• Occasionally support senior colleagues with analytics material for new business pitches and request for proposals.
• Build and maintain reusable analysis templates and code (SQL, R, or Python) to streamline and scale measurement.

You have:

• Top-notch communication and collaboration skills.
• Strong attention to detail and comfort managing complex, fast-moving testing programs.
• Hands-on experience with common digital testing scenarios (e.g., creative tests, audience/targeting tests, budget allocation tests, or landing page tests) OR formal education including coursework in experimental design and statistical evaluation (e.g., identifying groups, controlling variables, calculating statistical significance).
• Familiarity with statistical analysis techniques and quantitative methods.
• Comfort working with imperfect, observational data and applying appropriate techniques for bias reduction to derive credible directional insights.
• Strong understanding of digital media channels (e.g.: Social, SEM, SEO, OLV, etc.) including how each one works and how they interact with one another.
• Ability to efficiently manage multiple projects at the same time, proactively communicating needs, roadblocks, and statuses to the necessary people.

What We Offer:

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Role Overview

This role is responsible for leading the execution of the account and office-level vision and priorities within the organization.

The main output of the role is to deliver Marketing Science projects, deliverables, and related work to clients across a broad range of initiatives.

Career development is typically provided by Marketing Science Directors or Senior Directors, but may be adapted depending on the account or office location.

The nature of the role is that of a leader, expected to understand Marketing Science at an advanced level and lead project contributions for client-facing deliverables.

Core Responsibilities

Leadership & Problem Solving

• Identify, build, and lead teams to solve complex business and analytical problems.

• Provide leadership over project delivery and ownership requirements.

• Manage both Analysts’ deliverables and your own deliverables, ensuring that the Marketing Science Associate Director or Director maintains visibility into project progress.

Marketing Science Expertise

5-8 years of experience with at least two and deep understanding of at least four of the following areas:

• Data architecture (ETL / data integration)

• Automated data ingestion and reporting

• Data science and statistical programming

• Testing and personalization

• Data visualization

• Website platform implementation

Data Storytelling & Insights

• Excel in data storytelling.

• Guide junior team members in translating findings into clear and actionable insights for clients and stakeholders.

Business Development

• Participate in business development activities, including:

  • Shaping analytics content

  • Recommending methodologies and technologies

  • Estimating level of effort

  • Supporting appropriate resource allocation

Communication & Presentation

• Provide feedback and refinement for presentations.

• Deliver high-level presentations to both internal and external stakeholders.

Skills

Soft Skills

• Strong interpersonal and team-building skills.

• Ability to foster a cohesive and effective work environment.

• Proactively check in and report on team members’ needs.

• Ability to refine communication to meet client expectations and business objectives.

• Strong capability to communicate effectively with senior clients and stakeholders.

Hard Skills

• Advanced understanding of:

  • Adobe Analytics

  • Google Analytics

  • Media tools

• Ability to navigate technical and analytical challenges.

• Advanced knowledge and practical experience with agency technology platforms.

Key Activities

• Provide work and team leadership across projects.

• Ensure project delivery standards and ownership are maintained.

• Lead the ideation, development, and execution of measurement strategies and frameworks.

• Provide career development guidance, leadership, and support to Analysts and Analyst teams.

• Support Marketing Science Directors and Senior Directors in scoping Marketing Science staffing and team management needs.

What We Offer:

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

As a Marketing Science Senior Analyst, you will co-lead the design and execution of measurement strategies, advanced analytics, and content intelligence programs that drive media performance in B2B environments.  

You will partner with stakeholders to translate business objectives into KPIs, build scalable frameworks, and deliver actionable insights that optimize campaigns across creation and progression. Your expertise in data science, reporting, and testing ensures that marketing investments are measurable, transparent, and continuously optimized.  

You will: 

Measurement Strategy  

• Build and maintain measurement frameworks mapping campaign objectives to KPIs.  

• Assess current measurement approaches and recommend updates aligned with media plans.  

• Establish baselines using historical data and ensure governance protocols are documented.  

• Share updated frameworks with stakeholders to inform insights, learnings, and optimizations.  

Content Intelligence & Insights 

• Deliver regular insights and optimization recommendations (monthly cadence).  

• Support Quarterly Business Reviews with reporting and analysis.  

• Provide creative and media optimization recommendations.  

• Develop recap deliverables for prioritized campaigns and key moments.  

Advanced Analytics  

• Conduct analyses aligned to the Learning Agenda (e.g., forecasting, correlation studies, brand sentiment, ad- fatigue).  

• Build descriptive and inferential statistical models to evaluate campaign effectiveness.  

• Develop machine learning models for personalization, lead scoring, and progression analysis.  

Learning Program  

• Design and scale a structured Learning Agenda across media activities.  

• Build testing frameworks (A/B/M/V) and deliver test readouts.  

• Document best practices and maintain a centralized Learning Library dashboard.  

Data & Dashboards  

• Build and manage unified data foundations integrating campaign, programmatic, partner, and brand study data.  

• Establish anomaly detection mechanisms and QA processes.  

• Design and maintain dashboards (campaign performance, programmatic/social, partner data, brand studies).  

• Ensure taxonomy alignment across data sources and reporting views.  

Tagging, Trafficking & Taxonomy  

• Consult on tagging, trafficking, and UTM requirements to ensure measurement consistency.  

• Generate and manage Creative IDs (CID) database.  

• Support QA processes and flag trafficking issues based on anomaly detection.  

Collaboration & Leadership  

• Provide direction to associate analysts and analysts.  

• Contribute analytics content for proposals, pitches, and thought leadership initiatives.  

• Partner with stakeholders to align measurement, insights, and optimization priorities.  

You have: 

• B.S. degree in a quantitative or technical field (Economics, Mathematics, Computer Science, Business, etc.)  

• 3–5 years of experience leading analytics deliverables in media marketing science, ideally within B2B contexts.  

• Expertise in analytics platforms (Adobe Analytics, Adobe Experience Platform, Google Analytics, enterprise analytics tools, tag management systems).  

• Strong proficiency in Python, R, SQL, or other statistical programming languages.  

• Experience with ETL/data integration, automated reporting pipelines, and anomaly detection.  

• Skilled in data visualization platforms (Tableau, PowerBI).  

• Familiarity with machine learning techniques applied to media performance and personalization.  

• Experience analyzing B2B digital channels (paid search, display, CRM-driven campaigns, ABM (Account based marketing) platforms.  

• Understanding SEM, CRM, and account-based marketing integration within broader media strategies.  

• Knowledge of market research techniques and their application to media optimization.  

This role ensures that media marketing science is directly tied to business outcomes. By building robust measurement frameworks, delivering content intelligence, and driving advanced analytics, you will empower enterprise clients to optimize campaigns, enhance customer experiences, and achieve measurable growth in B2B markets.  

What We Offer:   

• Global maternity and parental leave   
• Work-life balance  
• Competitive benefits packages   
• Vacation, compassionate leave, wellness days, and flex days   
• Access to online services for families and new parents  
• Diversity and Inclusion Board with 13 affinity groups   
• Internal learning and development programs   
• Asociación Solidarista - You can join voluntarily 

“The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.  The ask stems from our want to:  

Strengthen opportunity for continuous learning

Improve collaboration and team relationships.  

Increase employee engagement  

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.”  

Become a vital part of our company's success! We're on the lookout for motivated individuals to join our sales team as Sales Development Representative. Being a part of our sales force you'll play a key role in contributing to our growth and promoting innovative technology solutions.

About this Role

As a Sales Development Representative, you will play a crucial role in generating new business opportunities through proactive outreach and lead discovery in your assigned territory. Using both internal and external tools, you will identify prospects, provide support with product information and quotations, and help drive commercial success. You’ll collaborate closely with colleagues, participate in key sales activities and events, and maintain accurate records in CRM systems.

What You'll Do

• Initiate telephone and email contact to identify new commercial opportunities in your assigned territory.
• Utilize internal and third-party tools to generate leads and discover white space.
• Provide support to qualified prospects, including follow-up, product details, and quotations.
• Meet monthly KPIs for commercial opportunities, tracked via Salesforce activity reports.
• Participate in call-out days, events, and customer meetings with sales colleagues.
• Maintain accurate lead information and activity records in CRM systems.
• Contribute to team training and onboarding of new sales associates. 

What You'll Bring

• Proficiency in both Spanish and English for clear communication.
• Strong organizational, multitasking, and prioritization abilities.
• Attention to detail in maintaining accurate records.
• Efficiency in MS Office automation tools to support daily tasks.
• Knowledge of virtualization industry.
• Bachelor’s degree or equivalent combination of education and experience.
• Ability to work collaboratively and maintain a positive attitude in a dynamic environment.

Bonus Skills

• Experience using Salesforce CRM and LinkedIn Sales Navigator.
• Previous experience in the technology or SaaS industry.
• Knowledge of account-based marketing and sales strategies.
• Multilingual abilities.

What You'll get

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares

   

• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents

   

• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents

   

• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program

   

• Retirement and social security contributions through Costa Rica’s statutory programs

   

• Life insurance equal to 24x monthly salary, plus disability and funeral coverage

   

• Daily cafeteria subsidy

   

• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares

   

• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-CC1

Become a vital part of our company's success! We're on the lookout for motivated individuals to join our sales team as Sales Development Associate for Portuguese speaking markets. Being a part of our sales force you'll play a key role in contributing to our growth and promoting innovative technology solutions.

About this Role
As a Strategic Sales Development Associate, you will play a pivotal role in generating new demand and building a strong sales pipeline with a focus on large strategic and enterprise accounts. You’ll engage prospective clients, develop account-based strategies, and collaborate with internal teams to drive business growth and position Veeam as a trusted advisor.

What You'll Do

• Proactively generate new demand and pipeline by executing high-volume, targeted outbound outreach through calls, emails, and LinkedIn Sales Navigator, focusing on large strategic and enterprise accounts.
• Initiate and nurture relationships with potential clients at various organizational levels, developing a deep understanding of their business objectives and challenges.
• Conduct consultative conversations with decision-makers and key stakeholders to uncover needs and position Veeam’s solutions as added value to their business.
• Collaborate closely with internal teams—including marketing, sales, channel partners, and technical resources—to develop and execute account-based strategies that drive engagement and opportunity creation.
• Maintain meticulous records of account activities, lead qualification, and prospecting efforts in Salesforce CRM, ensuring data integrity and actionable insights for the broader sales organization.
• Consistently achieve and exceed monthly KPIs, including leads converted to sales qualified opportunities, new leads generated, meetings booked, and pipeline value.
• Deliver a high standard of customer engagement by responding quickly and professionally to inquiries, and addressing objections or concerns to build trust and credibility.
• Continuously monitor industry trends, competitive landscape, and market changes to inform outreach strategies and position Veeam as a trusted advisor to prospective clients.
• Demonstrate a commitment to personal and professional growth by seeking feedback, embracing new learning opportunities, and contributing to the overall success of the team.

What You'll Bring

• Minimum of 2 years’ experience as a Sales Development Representative, Inside Sales, or in a related sales role, preferably engaging with large or strategic accounts.
• Proven success in identifying, qualifying, and nurturing high-value opportunities within complex sales cycles.
• Strong track record of consistently meeting or exceeding performance metrics in a fast-paced, target-driven environment.
• Exceptional communication and interpersonal skills, with demonstrated ability to build credibility and engage executive-level stakeholders via email, phone, instant messaging, and LinkedIn.
• Experience collaborating cross-functionally with sales, marketing, and technical teams to drive pipeline growth and strategic account penetration.
• Demonstrated ability to work autonomously and as part of a high-performing team, managing competing priorities and deadlines effectively.
• Advanced organizational and time management skills, with a keen eye for detail and a proactive approach to problem-solving.

Bonus Skills

• Experience using Salesforce CRM and LinkedIn Sales Navigator.
• Previous experience in the technology or SaaS industry.
• Knowledge of account-based marketing and sales strategies.
• Multilingual abilities.

What You'll get

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares

   

• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents

   

• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents

   

• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program

   

• Retirement and social security contributions through Costa Rica’s statutory programs

   

• Life insurance equal to 24x monthly salary, plus disability and funeral coverage

   

• Daily cafeteria subsidy

   

• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares

   

• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-CC1

Become a vital part of our company's success! We're on the lookout for motivated individuals to join our sales team as Sales Development Associate for French speaking markets. Being a part of our sales force you'll play a key role in contributing to our growth and promoting innovative technology solutions.

About this Role
As a Strategic Sales Development Associate, you will play a pivotal role in generating new demand and building a strong sales pipeline with a focus on large strategic and enterprise accounts. You’ll engage prospective clients, develop account-based strategies, and collaborate with internal teams to drive business growth and position Veeam as a trusted advisor.

What You'll Do

• Proactively generate new demand and pipeline by executing high-volume, targeted outbound outreach through calls, emails, and LinkedIn Sales Navigator, focusing on large strategic and enterprise accounts.
• Initiate and nurture relationships with potential clients at various organizational levels, developing a deep understanding of their business objectives and challenges.
• Conduct consultative conversations with decision-makers and key stakeholders to uncover needs and position Veeam’s solutions as added value to their business.
• Collaborate closely with internal teams—including marketing, sales, channel partners, and technical resources—to develop and execute account-based strategies that drive engagement and opportunity creation.
• Maintain meticulous records of account activities, lead qualification, and prospecting efforts in Salesforce CRM, ensuring data integrity and actionable insights for the broader sales organization.
• Consistently achieve and exceed monthly KPIs, including leads converted to sales qualified opportunities, new leads generated, meetings booked, and pipeline value.
• Deliver a high standard of customer engagement by responding quickly and professionally to inquiries, and addressing objections or concerns to build trust and credibility.
• Continuously monitor industry trends, competitive landscape, and market changes to inform outreach strategies and position Veeam as a trusted advisor to prospective clients.
• Demonstrate a commitment to personal and professional growth by seeking feedback, embracing new learning opportunities, and contributing to the overall success of the team.

What You'll Bring

• Minimum of 2 years’ experience as a Sales Development Representative, Inside Sales, or in a related sales role, preferably engaging with large or strategic accounts.
• Strong professional level English & French (Reading and writing)
• Proven success in identifying, qualifying, and nurturing high-value opportunities within complex sales cycles.
• Strong track record of consistently meeting or exceeding performance metrics in a fast-paced, target-driven environment.
• Exceptional communication and interpersonal skills, with demonstrated ability to build credibility and engage executive-level stakeholders via email, phone, instant messaging, and LinkedIn.
• Experience collaborating cross-functionally with sales, marketing, and technical teams to drive pipeline growth and strategic account penetration.
• Demonstrated ability to work autonomously and as part of a high-performing team, managing competing priorities and deadlines effectively.
• Advanced organizational and time management skills, with a keen eye for detail and a proactive approach to problem-solving.

Bonus Skills

• Experience using Salesforce CRM and LinkedIn Sales Navigator.
• Previous experience in the technology or SaaS industry.
• Knowledge of account-based marketing and sales strategies.
• Multilingual abilities.

What You'll get

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares

   

• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents

   

• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents

   

• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program

   

• Retirement and social security contributions through Costa Rica’s statutory programs

   

• Life insurance equal to 24x monthly salary, plus disability and funeral coverage

   

• Daily cafeteria subsidy

   

• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares

   

• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-CC1

About the Role

As a Software Engineer III, you'll take full ownership of key software subsystems, driving their development and support through the entire lifecycle. You'll serve as a subject matter expert in multiple areas, bringing innovative solutions and leading technical discussions to enhance quality and operational processes. If you thrive in leadership roles with minimal supervision, and enjoy solving complex technical challenges, this role offers the opportunity to make a lasting impact on both your team and the product.

Your Area of Focus

• Own software subsystem through full development and support lifecycle.
• Bring creative and innovative software solutions to the team.
• Subject Matter Expert in 2+ area of the software.
• Sounding board for technical discussions.
• Improve quality and operational processes.
• Triage challenging bugs.

Your Professional Qualifications

• 2+ years of software development experience.
• Professional experience developing scalable micro-service based web applications with modern Java and the Spring framework.
• Professional experience developing in HTML5, CSS3, JavaScript, Typescript, and JavaScript frameworks (React, Angular, etc).
• Applicable knowledge in computer architecture and design, data access patterns, scalability and resiliency patterns, and object-oriented software techniques.
• Technical Leadership with Minimal Supervision.
• Strong analytical skills and ability to apply them in day-to-day work.
• Use data to make technical recommendations and decisions.
• Key contributor to technical team discussions and engineering debates.
• Ability to accurately estimate scope on larger software projects.
• Looks beyond current execution of tasks.
• Proficient at debugging other engineers code.
• Ability and credibility from team to lead.
• Strong verbal and written communication skills.
• Domain experience in healthcare preferred, but not required.

(For Recruiter use only) #LI-BG1 #LI-Hybrid

***Proficiency in spoken and written English at an advanced level is required for this role.

Disclaimer: We're currently on the lookout for potential candidates to join our talent pool via this job listing. Your qualifications will be assessed for both present positions and future opportunities. Should your skills align with a role and an opening arise, our recruitment team will reach out to you promptly. However, please keep in mind that this doesn't guarantee immediate placement or communication.

A day in the life:

• As a Retail Marketing Strategist, you will be responsible for owning the execution, performance, and growth of Amazon & retail PPC advertising campaigns within their book of business. You are oriented towards the client’s business success, tying your efforts to the greater business goals. You are a self-starter and autonomously own your responsibilities. The Strategist works hand-in-hand with account leadership to ideate and evolve the strategy of their service within the broader media mix. You are responsible for owning reporting, optimizations, client communication, and execution of keyword research, ad copy development, bid optimizations, and routine campaign management, sometimes with the support of a Specialist. The Strategist is excellent at providing insights and forward-thinking strategy to clients on an ongoing basis and has a strong understanding of their service’s strategy and the levers to pull to drive performance.

Responsibilities:

• Manage Amazon & retail search campaigns across clients of various business types, sizes, and industries, including daily optimizations and high-level strategy changes
• Provide intelligent analysis, interpretation, and action plans based on campaign performance data from Amazon Ad Console & other retail media platforms, tying into overall retail business performance
• Participate and engage in weekly department scrums and training sessions to further channel knowledge
• Continuously seek to improve campaign performance & business impact against client goals
• Maintain frequent and excellent communication both on internal agency teams and externally with assigned clients
• Participate in the development process for new department training materials
• Seek to utilize available AI and delegation resources to assist in their workflow wherever possible
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• 2-3 years of digital marketing experience. 1-2 years in agency setting preferred
• Minimum 2 years of hands-on experience with Amazon / Retail search advertising, Google paid search advertising, or similar
• Significant campaign management experience in one or more of the following additional campaign types:
  
  • Amazon Ad Console
  • Walmart Connect
  • Instacart Ads
  • Criteo Retail
  • CitrusAd
• Proficiency in Google/Microsoft Office Suite(s)
• Other skills required: 
  • Strong written and verbal communication skills.
  • Strong organizational and project management skills.
  • Self-motivated individual with a strong desire to succeed. 
  • Excellent interpersonal skills.
  • Strong work ethic and ability to learn quickly and independently
  • Interested in a long-lasting relationship with a growing company

Key Performance Indicators (KPIs)

• Hit revenue per team member success metric: $25k+
• Hit EBITDA per team member success metric: $5k+
• Below 10% Client Churn Rate

Most Important Things (MITs)

• Excellence in channel production and account performance
• Cross-channel collaboration
• Internal & client-facing communication

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

• As the Paid Advertising Strategist, you are responsible for owning the execution, performance, and growth of campaigns within your book of business. You are oriented towards the clients’ business success, tying your efforts to the greater business goals. You are self-started and autonomously own your responsibilities. You work hand-in-hand with account leadership to ideate and evolve the strategy of your service within the broader media mix. You are responsible for owning reporting, optimizations, client communication, and execution of keyword research, ad copy development, bid optimizations, and routine campaign management, sometimes with the support of a Specialist. As the Strategist, you are excellent at providing insights and forward-thinking strategy to clients on an ongoing basis, and have a strong understanding of your service’s strategy and the levers to pull to drive performance

Responsibilities:

• Full ownership and execution of performance marketing via paid social & paid media native platforms
• Meta Ads, LinkedIn Ads, Google Ads, Youtube Ads, Bing Ads
• Effectively executing builds and production A-Z with redundancy across channels; facilitating production with Specialists on teams where applicable
• Lead execution of optimizations with regards to performance improvements relative to goals
• Manage all client budgets and/or advise on budget changes based on your expertise
• Effectively own strategic communication internally for client teams
• Proactive internal communication with team on performance, strategy, recommendations, deliverables, and action items; facilitating tactical needs with Specialist where applicable
• Weekly client progress recaps, outlining performance insights and future recommendations
• Excellent marketing and business strategy acumen
• Complete understanding of the marketing funnel and how to execute via paid social and paid media
• Full understanding of the eCommerce model and lead gen strategies
• Ability to navigate roadblocks and adapt strategy to changes in landscape to achieve desired results
• Ownership of performance reporting and strategy communication
• Execute performance reporting A-Z with excellent presentation creation capabilities
• Ability to leverage data to tell a story and articulate results to clients and key stakeholders with clear next steps
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Role Requirements:

• 2-3 years of digital marketing experience. 1-2 years in agency setting
• Minimum 2 years of experience with Direct Response marketing; specifically in E-Commerce, Lead Gen or B2B
• Minimum 2 years of experience with Meta Ads for direct response campaigns
• Minimum 2 years of hands-on experience with Search Engine Marketing
• Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, and ad copy development
• Significant campaign management experience in one or more of the following additional campaign types: Performance Max, Standard Shopping, YouTube Ads, Display Advertising, Local campaigns & Bing Ads
• Proficiency in Google/Microsoft Office Suite(s)
• Proficiency in Google Analytics
• Strong understanding of full-funnel marketing and paid media’s place in the funnel

Other skills required:

• Strong written and verbal communication skills
• Strong organizational and project management skills
• Self-motivated individual with a strong desire to succeed
• Excellent interpersonal skills
• Strong work ethic and ability to learn quickly and independently
• Interested in a long-lasting relationship with a growing company

Key Performance Indicators (KPIs):

• $9.5k team-member EBITDA
• Maintain below 10% Client Churn Rate
• 5-7 Accounts

Most Important Things (MITs):

• Excellence in channel production and account performance
• Cross-channel collaboration
• Internal communication

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

Responsibilities:

• Manage paid search campaigns across clients of various business types, sizes, and industries, including daily optimizations and high-level strategy changes
• Provide intelligent analysis, interpretation, and action plans based on campaign performance data and data from client-specific source of truth (e.g. GA, Shopify, etc.)
• Participate and engage in weekly department scrums and training sessions to further channel knowledge
• Continuously seek to improve campaign performance against client goals
• Maintain frequent and excellent communication both on internal agency teams and externally with assigned clients
• Seek to utilize available AI and outsource resources to assist in their workflow wherever possible
• Participate in the development process for new department training materials
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Requirements:

• 2-3 years of digital marketing experience. 1+ years in an agency setting
• Minimum 2 years of hands-on experience with Search Engine Marketing
  • Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, ad copy development
  • Significant campaign management experience in one or more of the following additional campaign types:
    • Performance Max
    • Standard Shopping
    • YouTube Ads
    • Display Advertising
    • Local campaigns
    • Bing Ads
• Proficiency in Google/Microsoft Office Suite(s)
• Proficiency in Google Analytics
• Strong understanding of full-funnel marketing and paid media’s place in the funnel
• Other skills required:
  • Strong written and verbal communication skills.
  • Strong organizational and project management skills.
  • Self-motivated individual with a strong desire to succeed. 
  • Excellent interpersonal skills.
  • Strong work ethic and ability to learn quickly and independently
  • Interested in a long-lasting relationship with a growing company

Key Performance Indicators (KPIs):

• $9.5k team-member EBITDA
• Maintain below 10% Client Churn Rate
• 5-6 Accounts

Most Important Things (MITs):

• Excellence in channel production and account performance
• Cross-channel collaboration
• Internal communication

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Paid Advertising Specialist is responsible for supporting the execution and performance of paid advertising campaigns across their book of business, partnering closely with the lead Supervisor or independently owning end-to-end strategy for a select group of core clients. The Paid Advertising Specialist is an attentive learner, eager to problem solve, and hungry to grow their technical, strategic, and analytical skills. They have great communication skills and collaborate well with their Supervisor. They are known for their reliability and attention to detail, resulting in high-quality work delivered on time. They are actively involved in supporting reporting, optimizations, and routine campaign management. They are a self-starter when it comes to their responsibilities and manage their workflow efficiently and effectively.

Responsibilities:

• Successful management of designated paid media accounts
• Meet pacing and KPI requirements for held accounts
• Work with Account Managers and the Media Supervisor to identify client goals, priorities and efficiency requirements.
• Actively works to increase billing for existing accounts and propose opportunities to expand media coverage for new accounts
• Continually work to learn new strategies, test new platforms, and expand Cardinal’s Paid Media offerings.
• Function as primary point of contact internally. 
• Responsible for pacing and performance of accounts.
• Responsible for generating reporting, and contributing to performance insights with Supervisor for designated accounts.
• Responsible for the ongoing maintenance of held accounts including but not limited to optimizations, structural updates, bidding methodologies, conversion types and copy revisions
• Contribute strategic ideation on all accounts, designing and adjusting campaign strategies to meet each client’s business goals (and internal objectives)
• Responsible for designing and deploying tests in accounts on a monthly and quarterly cadence (structural, targeting, creative & messaging, conversion, etc.)
• Responsible for continual testing, verification, and improvement of full-funnel structures
• Maintain flawless execution across all paid advertising platforms (Meta, Google, TikTok, etc.), ensuring accurate setup, tracking, naming conventions, and rigorous QA with zero revenue-impacting errors.
• Operate with high ownership and autonomy, independently managing timelines, budgets, pacing, and day-to-day performance without the need for reminders or constant oversight.
• Execute and optimize paid advertising programs end-to-end, including ad builds, optimizations, reporting, pacing, and ongoing performance monitoring.
• Demonstrate strong strategic thinking, proactively identifying growth opportunities, forming test hypotheses, and recommending data-backed optimizations aligned to client goals.
• Maintain a client-first mindset, consistently incorporating client objectives, constraints, and brand nuances into executional and strategic decision-making.
• Show calm, solutions-oriented problem solving, especially during performance volatility, technical issues, or major campaign pivots.
• Ensure accurate budget pacing and adherence to planned spend, proactively flagging risks or opportunities before issues arise.
• Own the upkeep and execution of client testing roadmaps, including project management of next steps and prioritization of experiments.
• Deliver on-time launches and updates for all campaigns and key deliverables.
• Autonomously prepare and present performance reports and recaps, using clear data storytelling to communicate insights and next steps.
• Leverage Power Digital’s Nova ecosystem, including Power Circuit and nova Creative Affinity, to inform strategy, execution, and reporting.
• Add value beyond execution by introducing new ideas, efficiencies, frameworks, or process improvements that enhance team operations or client outcomes.
• Utilize AI technologies to improve efficiency, performance analysis, and operational workflows where applicable.

Role Requirements:

• 1-2 years of digital marketing, and ≥6 months hands‑on Meta Ads; Agency experience a plus
• 1+ years of experience with Direct Response marketing specifically in Lead Gen,  E-Commerce and B2B a plus
• 1+ years experience with Meta or Google Ads  for direct response campaigns; additional platforms a plus (TikTok Ads, LinkedIn Ads, Pinterest Ads, etc)
• 1+ years experience leading paid advertising strategy for direct response marketing efforts
• 1+ years experience with Google Analytics, Shopify; other technical platforms a plus
• 1 year experience client facing and handling communications
• Excellent Excel skills with clear understanding of advanced Excel features
• Excellent data analytics skillsHighly dependable, self-starter, high energy, positive attitude with good organization, and time management skills
• Entrepreneurial spirit with a passion for problem-solving, continued learning, and personal development

Key Performance Indicators (KPIs)

• Managing a full workload indicated by $20K revenue/employee
• 90% Client Retention, evaluated biannually 

Most Important Things (MITs)

• Strategically Manage and Communicate Performance Insights
• Execute and Optimize Paid Advertising Campaigns Across Channels
• Leverage Tools and Technology for Efficiency and Innovation

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

• The Senior Paid Social Strategist is responsible for the performance, strategy, and growth of likely our largest paid advertising accounts. He or She is also responsible for the growth of the paid advertising strategists &/or specialists skillsets through coaching, consulting, and being an end-all strategic resource for the team. Through the responsibilities outlined below, the Senior Performance Analyst plays an integral role in the development of the paid advertising offering and retention of its business

Responsibilities:

• Own strategy on 3-5 accounts OR $20k MRR minimum
• Lead and manage paid advertising strategy and initiatives to achieve success
• Spearhead strategic conversations with client and own the paid social client relationship
• Tactfully direct and hold your account teams accountable while maintaining a positive environment
• Lead and facilitate strategic decision making and pivots
• Contribute to development of junior talent by way of collaboration, example setting, and executing on key mentorship moments
• Contribute to execution of campaigns A-Z, including building, optimizing, and reporting when needed
• Own performance and strategy with the collaboration of specialists and or other strategists on allocated accounts
• Push department offering forward through strategic iteration and development, exploration of new techniques and thought leadership to maintain the cutting edge
• Contribute to the development and growth of the paid advertising department where applicable
• Contribute to new business development through service expansion identification, strategic audits and development of paid social pipeline
• Ability to speak to and strategize broader business impact of Paid Social efforts, using additional attribution platforms such as Google Analytics or Shopify
• Display general comprehension of the broader marketing funnel, not just paid social, in order to advocate for paid social when compared to against other channels
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Requirements:

• 3-5 years of experience in paid digital advertising (paid social advertising background preferred)
• Proficiency in Facebook Ads Manager & other emerging social platforms (TikTok, Twitter, Pinterest, etc.)
• Strong attention to detail and time management skills
• Self-starter who thrives in a fast-paced environment
• Proactive, organized, and able to work autonomously
• Understanding of the online advertising industry and social media
• Client Communication & Public Speaking skills
• Experience working with Excel/Google sheets for reporting metrics, including constructing pivot tables

Key Performance Indicators:

• Client Success Rate (hitting client goals)
• Account Growth & Retention
• Product & Strategy Development

Most Important Things (MITs):

• Account Growth & Retention (Results & Sentiment)
• Development of paid strategies for partners and department

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

We’re looking for a creative and energetic full-time Paid Social Strategist to join our team with a passion for performance marketing and team management. Experience in TikTok and Meta Ads platforms is a must! Paid Social Strategist is responsible for the performance, strategy, growth and execution from A-Z of paid social accounts. You will lead and execute upon a paid social strategy that helps reach a business' overarching goals and work closely to optimize strategies for our TikTok clients. You will work closely with the team and our clients making sure we are hitting or surpassing monthly performance goals, as well as collaborating with the creative, organic, and influencer/partnerships teams to ensure we are best-in-class across the channel

Responsibilities:

• Full ownership and execution of performance marketing via paid social platforms
  • Effectively executing builds and production A-Z with redundancy across channels
    • Channels include TikTok, Meta, Pinterest, Snapchat, Reddit, and LinkedIn where applicable. Heavier emphasis on TikTok and Meta
  • Lead execution of optimizations concerning performance improvements relative to goals
• Effectively own strategic communication internally and externally for clients and client teams
  • Proactive internal communication with team on performance, strategy, recommendations, deliverables, and action items
  • Autonomous external communication with clients for performance, tactical and strategic items, updates, and recommendations via email, calls, and/or Slack (as applicable)
• Excellent marketing and business strategy acumen
  • Complete understanding of the marketing funnel and how to execute via paid social
  • Full understanding of the eCommerce model and basic lead gen strategies
  • Ability to navigate roadblocks and adapt strategy to changes in landscape to achieve desired results
• Ownership of performance reporting and strategy communication
  • Execute performance reporting A-Z with excellent presentation creation capabilities
  • Autonomously presents performance reports and recaps, facilitating strategic conversations with clients (verbally and written)
  • Ability to leverage data to tell a story and articulate results to clients and key stakeholders with clear next steps
  • Present forward-thinking plans and execute to drive business results
• Operating as an effective member of the team for both department and account teams
  • Contributing to a constructive and effective work environment in line with PD core values
  • Actively participate in the growth and development of junior talent where applicable
  • Employ AI technologies to enhance and optimize business processes
  • Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Requirements:

• 1-2 years of digital marketing; Agency experience a plus
• 1+ years of experience with Direct Response marketing specifically in E-Commerce; Lead Gen and B2B a plus
• 1+ years experience with Meta Ads and TikTok ads for direct response campaigns; additional platforms a plus (LinkedIn Ads, Pinterest Ads, etc)
• 1+ years experience leading paid social strategy for direct response marketing efforts
• 1+ years experience with Google Analytics, Shopify; other technical platforms a plus
• 1 year experience client facing and handling communications
• Excellent Excel skills with clear understanding of advanced Excel features
• Excellent data analytics skills

Key Performance Indicators (KPIs):

• Managing a full workload indicated by one or more of the following:
  • $26k MRR or
  • 6 owned clients
• Below 10% client churn rat

Most Important Things (MITs):

• • Delivering top-tier product, as well as owning strategic direction and channel communication for designated accounts, overseeing effective reporting and execution of channel strategy
  • Account Growth & Retention (Results & Sentiment)

About the Role

As a Senior Full Stack Engineer, you will primarily design and build backend services while possessing the adaptability to support frontend development when necessary. You will evolve the core API layer and downstream services, delivering secure, performant REST APIs. You will lead technical design reviews, improve service reliability, and collaborate across the stack to ship features end-to-end. While your focus is on the backend, you may step into frontend codebases (Angular/React) to unblock delivery and ensure a cohesive user experience.

Your Area of Focus

• Own and evolve platform APIs and services, ensuring low-latency, resilient endpoints for client applications.
• Design and implement Spring Boot microservices using modern patterns (contract-first APIs, layered architecture, DTO mappers, caching).
• Integrate with platform services (appointments, patients, messaging, authentication) via service/domain contracts and RESTful clients.
• Improve reliability and performance with caching (e.g., Ehcache, Redis, etc.), connection management, and efficient data access.
• Implement observability (structured logging, metrics, tracing) and automate build/deploy pipelines.
• Write robust tests across layers (unit, component, contract, integration) using JUnit/TestNG and assist with frontend testing where applicable.
• Mentor engineers, lead design reviews, and document patterns to drive consistency across the stack.
• Contribute to frontend interface development using HTML5, CSS3, and JavaScript frameworks (Angular/React) to support team velocity and feature integration.

Professional Qualifications

• 5+ years of software development experience building Java services in production.
• Expertise with Spring Boot and REST API design; comfortable with contract-first development and layered service architectures.
• Ability to adapt and contribute to modern frontend frameworks (such as Angular or React) when business needs dictate.
• Experience building and consuming service/domain contracts and integrating external/partner APIs.
• Proficient with data modeling and access patterns; capable of optimizing queries, caching, and serialization for high-performance applications.
• Hands-on with mapper/generation tools (MapStruct/Lombok), dependency management (Maven), and build plugins for quality.
• Proficient in automated testing: unit, integration, component, contract, and performance testing.
• Solid understanding of messaging and async patterns (e.g., ActiveMQ/Kafka), feature flags, and configuration management.
• Strong focus on observability, performance profiling, and resilience (timeouts, retries, circuit breakers, idempotency).
• Demonstrated ability to leverage AI-assisted tools (e.g., Codex, GitHub Copilot, ChatGPT) to accelerate coding, debugging, and boilerplate generation.
• Practical experience with GenAI/LLM integration in backend systems
• Competence in frontend web technologies including HTML5, CSS3, and JavaScript/TypeScript.
• Strong verbal and written communication skills; able to explain design tradeoffs to technical and non-technical partners.

(For Recruiter use only) #LI-BG1 #LI-Hybrid

About the Role

Tebra is seeking a Senior Product Business Analyst to advance our product analytics program and unlock smarter, faster decision-making across our platform teams. You’ll be the connective tissue between data and decision-making by translating complex product usage metrics into clear, actionable insights that shape roadmap strategy, feature adoption, and product innovation.

Your Area of Focus

• Define and evolve Tebra’s product performance metrics and reporting infrastructure to ensure visibility into active usage (DAU/MAU) and feature adoption.
• Serve as a strategic business partner to Product and Engineering leadership by translating usage data into actionable insights that guide roadmap prioritization.
• Deliver leadership-ready analyses and Tableau dashboards that influence decision-making and measure progress toward product goals.
• Build and maintain scalable SQL models in Snowflake that power self-service analytics and trusted product reporting.
• Establish unified reporting standards to create a consistent view of the user journey across Product, Engineering, and Finance.
• Partner closely with cross-functional analysts in Customer Success, Growth, and Finance to draw insights connecting product usage to business metrics like retention, expansion, and pricing strategies.
• Build and maintain a comprehensive data dictionary for the product analytics function to ensure data literacy across the organization.

Your Professional Qualifications

• 5+ years of experience in Product Analytics, Business Intelligence, or Data Analytics within a SaaS environment.
• Consultative leadership aligning and guiding product teams to optimize user flows, feature stickiness, and overall platform health.
• Expertise in SQL, Snowflake, and Tableau to build automated analytics models that drive self-service insights at scale.
• Experience handling PHI (Protected Health Information) and navigating the security requirements of highly regulated healthcare data environments.
• Demonstrated success analyzing financial data, billing metrics, or revenue cycle management (RCM) workflows within a product context.
• Strong ability to break down ambiguous business problems into structured, solvable components for technical teams.

(For Recruiter use only) #LI-SS1 #LI-Hybrid

About the Role

We are looking for a customer-focused individual to help shape the future of our Tebra platform. This role is an exciting and challenging opportunity to be a partner in an embedded team of cross-functional counterparts. You will be joining a close-knit, collaborative product design culture with a focus on raising the bar of the day-to-day product experience for our healthcare providers and their patients.

Your Area of Focus

• You contribute to the vision and design strategy that connects customer and business value.
• You have strong creative and conceptual design skills and the ability to evolve ideas that drive innovation.
• You have an effortless working knowledge of design fundamentals, principles, and core skills. 
• You build and utilize your product knowledge to navigate ambiguity, identify opportunities and define customer problem statements. 
• You need minimal direction on design methods and approaches to validate solutions. 
• You can facilitate cross-functional, collaborative ideation sessions using a variety of methods.
• You make proficient use of design system guidelines and contribute to components and patterns that include optimization and refinements to structural elements and patterns.
• You are a strong collaborator and communicator who creates understanding, drives alignment, and can work independently.  
• You are an effective presenter with the ability to anticipate questions and concerns, articulate a data supported point of view, synthesize and process feedback, and determine next steps.
• You have a working knowledge of business logic and dependencies between design, front-end development, and back-end technologies and the ability to successfully navigate the capabilities and constraints of existing technical systems.
• You work closely and in partnership with your product and engineering counterparts and outside of your core team inclusive of other designers, research, marketing, sales, and customer service.
• You can lead customer research sessions with some support and: interview customers effectively; guide the process to glean effective insights; and uncover and socialize areas of opportunity. 
• You possess a working understanding of various research methods, including rapid prototyping, card sorting, affinity mapping. 
• You are comfortable evaluating and leveraging AI tools to augment processes that result in efficiency and quality improvement.
• You seek out and incorporate both quantitative and qualitative data for use in reasoning and decision making.
• You seek out feedback and inputs from a variety of sources in order to move solutions forward, drive innovation, contribute to a connected and holistic overall experience for our customers and users, and invest in your relationships with peers and stakeholders.

Your Professional Qualifications

• 3+ years of experience in a FT Product Design role (not inclusive of internships or bootcamp courses)
• Experience in B2B and/or B2C (SMB customer experience a plus; previous Healthcare a plus)
• Has a portfolio that demonstrates the following:
• Ability to deliver simplified, intuitive, and responsive user experiences for complex operations and flows—AI native experiences a plus (desktop web, mobile web, native app) 
• Ability to use data insights to iterate on design solutions
• Accomplished to expert level in several of the following skills:
• UX Design
• Visual User Interface Design
• Interaction Design
• Responsive Design
• Mobile + native mobile design
• Rapid Prototyping + iterative design
• Information Architecture
• Accessibility
• Qualitative + Quantitative data synthesis
• Experience working with a design system
• Expert with Figma suite of tools (including FigJam and FigmaMake)
• Experience leveraging AI tools in product design process
• Growth Mindset

(For Recruiter use only) #LI-SS1 #LI-Hybrid

Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of record, as their in-house team, or some hybrid of the two – and by harnessing data and technology across all paid digital media and data-driven CRM channels.

Kepler prides itself on being a great place to work. In fact, we’re proud to share that AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team and our clients.

• We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face. 
• We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company. 
• We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it.  

About the Role

The HR Generalist, People supports the execution of People strategies and operations in Costa Rica while contributing to broader global initiatives across the US, Canada, and APAC.
This role acts as a key bridge between local execution and global consistency, ensuring a high-quality employee experience and strong operational execution. You will partner closely with the Associate Director, People to support day-to-day operations while helping scale People processes across regions.

What You’ll Do:

• Own end-to-end employee lifecycle processes in Costa Rica (onboarding, offboarding, employee data changes, documentation, payroll inputs).
• Maintain accurate employee data in HR systems (Paycom and internal trackers).
• Manage PTO, vacation tracking, and ensure compliance with local labor requirements.
• Coordinate benefits administration, vendor interactions, and employee communications.
• Serve as a primary point of contact for employee questions and policy guidance.
• Support global People processes across the US, Canada, and APAC, including onboarding workflows, promotions, compensation changes, and documentation.
• Partner with Global People Ops to ensure consistency in systems, reporting, and processes, while contributing to special projects and cross-regional initiatives.
• Maintain SOPs, trackers, and internal documentation across regions.
• Support reporting, audits, and cross-regional data needs.
• Support employee relations and performance processes through documentation, tracking, and follow-ups.
• Assist in preparing documentation for sensitive cases (disciplinary actions, investigations, exits).
• Partner with managers to reinforce People policies and best practices.
• Support employee engagement initiatives and internal communications.
• Gather employee feedback and help identify trends to improve the employee experience.
• Maintain reporting (headcount, attrition, PTO, onboarding tracking) and support People data analysis.
• Identify opportunities to improve processes and drive operational efficiency.
• Partner cross-functionally with Payroll, Finance, Legal, Talent Acquisition, and external vendors to ensure smooth execution of People processes.

What You Bring:

• You have 3-5+ years of experience in HR Operations, HR Generalist, or similar roles, with strong exposure to employee lifecycle processes and day-to-day People operations. Experience working across multiple countries or vendor-based environments is a plus.
• You are comfortable working with HR systems (Paycom preferred) and have strong Excel or Google Sheets skills.
• You bring strong attention to detail, the ability to manage multiple priorities, and confidence working in a fast-paced, global environment.
• You are a strong communicator with advanced English proficiency (B2+/C1) and can effectively partner with stakeholders across regions.
• You handle sensitive information with discretion and bring a proactive, problem-solving mindset.
• You have a Bachelor Degree in Psychology, Business Administration, Human Resources or related field (preferred). 

Why This Role: 

This is a great opportunity to gain exposure to global People operations while owning core HR processes in Costa Rica. The role is designed to grow into broader HRBP responsibilities over time while supporting the scalability of the People function across regions.

Benefits & Perks

• Competitive health and dental benefits.
• Tuition reimbursement and training stipend.
• Hybrid Office/WFH Schedules: office supplies, internet, and phone stipend.
• “Work from Anywhere” 4 weeks per year.
• Stocked kitchen, and other team outings.
• Collaborative and friendly work space, easily commutable location.
• Volunteering & altruism opportunities.
• Team building lunches and events, and company celebrations: Summer, Halloween, Holidays, and many multicultural holidays recognized/celebrated.
• If something is important to you that’s not listed here, let us know!

Career & Development Focus

• Ongoing learning and development for education opportunities such as webinars, books, classes, relevant conferences and events.
• Opportunities to pursue business related side projects and Hackathons.
• Environment of learning from peers, including 30+ class training program, Kepler University, powered by Center of Excellence and Tiger Team subject matter expert groups.
• Opportunity to work with cutting edge technology and industry thought leaders.
• Kepler Rocket Mentorship Program: beneficial for the development of both mentors and mentees.

**All applications must include a Resume & Cover Letter in English to be considered. 

Kepler is a people first organization. If this roles piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others.

Protect yourself from recruitment fraud. The only way to apply for a position at Kepler is by submitting a direct application via the Keplergrp.com website or working with a recruiter employed by Kepler with a @keplergrp.com email address. Learn how to stay safe by clicking here

Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of record, as their in-house team, or some hybrid of the two – and by harnessing data and technology across all paid digital media and data-driven CRM channels.

Kepler prides itself on being a great place to work. In fact, we’re proud to share that AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team and our clients.

• We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face. 
• We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company. 
• We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it.  

Summary:

As a Senior Data Strategy & Analytics Analyst, you will play a key role in ensuring high-quality data delivery, improving reporting frameworks, and supporting deeper analysis to inform internal decision-making. This role builds on strong data foundations and introduces more advanced analytical thinking, while maintaining a focus on scalable execution and operational excellence.

You will work closely with internal and cross-functional teams to enhance data processes, support performance analysis, and contribute to more efficient and data-driven decision-making across accounts.

What You Will Do:

• Manage digital media, third party, and client data across multiple clients.
• Lead data ingestion, QA, transformation, and validation processes for complex datasets.
• Design, build, and maintain scalable dashboards and reporting solutions (e.g., Tableau, Datorama, Looker, Power BI) aligned with business needs.
• Identify, troubleshoot, and proactively resolve data discrepancies, tracking issues, and reporting gaps.
• Support the analysis of performance trends, helping internal teams better understand drivers and areas of opportunity.
• Contribute to deeper analyses and structured approaches that inform optimization and decision-making.
• Partner with cross-functional teams to understand data needs and deliver clear, actionable outputs.
• Collaborate closely with US-based leads to gain exposure to client needs, business context, and performance drivers.
  Contribute to automation of reporting and data workflows to improve efficiency and scalability.
• Support improvements in data processes and help identify opportunities to streamline operations.
• Develop an understanding of how data flows across systems and support data integration efforts.
  Collaborate with technical teams to support data-related initiatives and troubleshooting.
• Help standardize data workflows, documentation, and best practices across accounts.
  Gain exposure to more advanced methodologies (e.g., testing approaches, structured analyses) as part of ongoing development.
• Develop strong familiarity with digital marketing platforms, data structures, and internal tools.

Must Have:

• 3+ years of experience in data, analytics, or digital marketing environments.
• Strong analytical and problem-solving skills, with the ability to work through ambiguous or undefined challenges.
• Advanced proficiency in Tableau, SQL and strong Excel or GSheets skills (mandatory).
• Experience working with large datasets and multiple data sources.
• Experience building dashboards or reporting solutions.
• Ability to manage multiple priorities and work independently.
• Strong communication skills in English (B2+/C1 level).
• High attention to detail and strong sense of ownership.
• Exposure to AI tools or a strong willingness to develop skills in AI-driven solutions and automation.
• Ability to work in a fast-paced, team-oriented environment.
• Bachelor Degree in Data Analytics, Computer Science or related fields. 

Nice to Have:

• Experience with other data visualization tools (e.g., Datorama, Looker, Power BI).
• Exposure to digital marketing or media analytics.
• Familiarity with statistical concepts, testing methodologies, or performance analysis frameworks.
• Exposure to scripting or automation tools (e.g., Python).
• Interest in more technical aspects of data (e.g., data pipelines, data architecture).
• Experience supporting cross-functional teams with data-driven insights.

Benefits & Perks

• Competitive health and dental benefits.
• Tuition reimbursement and training stipend.
• Hybrid Office/WFH Schedules: office supplies, internet, and phone stipend.
• “Work from Anywhere” 4 weeks per year.
• Stocked kitchen, and other team outings.
• Collaborative and friendly work space, easily commutable location.
• Volunteering & altruism opportunities.
• Team building lunches and events, and company celebrations: Summer, Halloween, Holidays, and many multicultural holidays recognized/celebrated.
• If something is important to you that’s not listed here, let us know!

Career & Development Focus

• Ongoing learning and development for education opportunities such as webinars, books, classes, relevant conferences and events.
• Opportunities to pursue business related side projects and Hackathons.
• Environment of learning from peers, including 30+ class training program, Kepler University, powered by Center of Excellence and Tiger Team subject matter expert groups.
• Opportunity to work with cutting edge technology and industry thought leaders.
• Kepler Rocket Mentorship Program: beneficial for the development of both mentors and mentees.

**All applications must include a Resume & Cover Letter in English to be considered. 

Kepler is a people first organization. If this roles piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others.

Protect yourself from recruitment fraud. The only way to apply for a position at Kepler is by submitting a direct application via the Keplergrp.com website or working with a recruiter employed by Kepler with a @keplergrp.com email address. Learn how to stay safe by clicking here

Requirements

What's the Opportunity?

We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business. This team works 24x7x365 and so our consultants have to work at times when our customers need help. Applicants to this role will need to be flexible since their shift assignment will be based on the needs of our customers. Once assigned to a shift, we will work with you to ensure your hours are consistent over a long time horizon such that you can ensure a healthy life with good work-life balance. This will be an in-office position based in our office in Australia.

What Will I be doing?

• Receive inbound help requests from customers via the primary channels of phone call, chat, and email.
• Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs.
• Consult with customers to ensure their business operations run effectively on Zenoti
• Demonstrate the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment;
• Raise issues to higher levels of support as needed; be able to identify when you need help to solve an issue
• Be a trusted advisor to our customers on issues related to Zenoti products and experience in a way that results in high customer satisfaction;
• Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers;
• Provide peer mentorship to team members
• Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community.
• Be proud of what you work on, obsess about the quality of the work you produce.
• Influence the direction of the product by providing feedback about challenges customers have with using our product.

What Skills do I need?

• Minimum of 6+ years in a customer-facing, English-speaking service role requiring frequent customer engagement; candidates supporting hospitality or retail backgrounds are strongly preferred.
• Experience running a Point-of-Sale or reservations system
• Experience as L2/L3 support agent supporting complex software applications t is highly desired. Proven experience handling complex customer issues and escalations beyond front-line (L1) support.
• A technology-centric background supporting software solutions with demonstrated curiosity and self-learning
• Ability to listen to customer/support specialist requests and quickly develop a plan of action to address the issue
• Self-management, proactive and detail oriented. Strong time management and organizational skills.
• Availability to Work weekends and late shifts
• Can work in a fast paced, ever changing, start-up environment

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
• Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
• Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
• Attractive compensation. 
• Regular social activities, and opportunities to give back through social work and community initiatives. 

As a Front End Developer at Movable Ink, you’ll partner with some of the world’s most recognized brands, helping them bring dynamic, real-time marketing experiences to life across email, web, mobile, and display channels. You’ll work within a flexible React-based framework but spend most of your time writing vanilla JavaScript, HTML, and CSS to create polished, custom solutions that deliver immediate business impact for clients. Projects are short-cycle, varied, and collaborative, requiring creativity, technical craftsmanship, and clear communication. Think smaller, purpose-built applications in a fast-paced, agency-like environment.

Responsibilities:

• Collaborate with Client Experience Managers and Solutions Architects to scope and define technical requirements for client projects
• Build, test, and deliver client-specific apps and dynamic experiences on top of the Movable Ink Platform
• Translate designs and ideas into functional, production-ready email/web/mobile experiences
• Provide input on feasibility and UX improvements during the design phase
• Balance multiple projects at once with autonomy and ownership, delivering on time and upholding code quality
• Troubleshoot and support deployed client projects as needed

Qualifications:

• 2+ years of experience writing client-side technologies (JavaScript, HTML, CSS)
• Strong vanilla JavaScript fundamentals; React knowledge is a plus, but not the core of your daily work
• Experience working in an environment where priorities shift and projects are short-term and highly varied (agency or consulting experience is a plus)
• Familiarity with consuming REST APIs and working with dynamic data
• Strong UX sensibility and attention to detail
• Experience with automated testing tools (Jest, Karma, etc.) is a plus
• Strong time management skills and ability to work independently on multiple concurrent projects in a dynamic, client-facing environment