We’re looking for a Lead Software Engineer to join the Behavioral team, responsible for turning raw customer signals into meaningful marketing triggers. This team builds the behavioral intelligence layer of our platform — systems that detect patterns in customer activity and inactivity (such as cart abandonment, price drops, or loyalty milestones) and translate them into automated messaging opportunities.

This is a hands-on technical leadership role for someone who thrives at the intersection of big-picture architecture and heads-down implementation. You’ll help shape the technical direction for a critical platform capability while also staying close to the details: designing systems, writing code, reviewing implementation, mentoring engineers, and unblocking the team on complex technical problems.

You’ll work on challenging distributed systems problems involving high-volume event data, event correlation, temporal windows, stateful evaluation, trigger eligibility, account-specific readiness, idempotency, reliability, observability, and downstream activation. The systems you help build will power use cases like cart abandonment, browse abandonment, checkout abandonment, price drops, back-in-stock alerts, loyalty milestones, replenishment reminders, and audience membership changes.

What You’ll Do

• Shape the Behavioural Platform Architecture: Help define the technical vision, system boundaries, and architecture for services that transform customer activity signals into actionable trigger events.
• Lead by Example: Be a hands-on technical leader who contributes directly to high-impact work through design, implementation, code review, debugging, and production support.
• Build the Behavioural Decisioning Engine: Design and implement services that detect behavioral patterns across events, correlate signals across time windows, and determine trigger eligibility.
• Design Stateful Contact Context: Help architect systems that maintain the short-lived behavioral state and lookback windows needed to evaluate patterns such as “action without completion,” multi-event intent signals, and state-change-driven triggers.
• Establish a Reusable Pattern Framework: Help build declarative or rule-based capabilities that allow new behavioral triggers to be defined, configured, evaluated, and extended efficiently over time.
• Mentor & Guide Engineers: Provide day-to-day technical guidance, unblock engineers, review designs and code, and help raise the technical bar for the team.
• Plan & Deliver: Partner with the Engineering Manager and Product to turn ambiguous goals into clear technical plans, milestones, and incremental delivery paths.
• Partner Across the Platform: Collaborate closely with partner engineering teams to ensure behavioral signals integrate cleanly into campaign orchestration and message delivery systems.
• Drive Operational Excellence: Ensure Behavioural services operate reliably at scale as they process high volumes of customer activity signals. Use observability, metrics, traces, logs, alerts, and postmortems to continuously improve system quality.
• Influence Technical Direction Broadly: Represent the Behavioural team in architecture discussions and help create alignment around technical patterns, dependencies, and platform interfaces.

What You Bring

• 7+ years of professional software engineering experience, with a strong track record of building and operating backend or platform systems in production.
• Significant experience designing and operating distributed, event-driven, or high-scale backend systems.
• Strong architectural judgment around stateful services, real-time or near-real-time decisioning, asynchronous processing, system reliability, and production operations.
• Hands-on technical leadership experience: you are comfortable being the go-to person for unblocking, reviewing, mentoring, and leading complex technical initiatives end-to-end.
• Experience translating ambiguous product goals into pragmatic technical designs and incremental execution plans.
• Familiarity with systems that process high-volume event data, such as event stream processing, behavioral analytics, pub/sub systems, workflow systems, rule engines, or decisioning engines.
• Strong understanding of distributed systems concerns such as retries, duplicate events, ordering, late-arriving data, idempotency, backfills, partial failures, tenancy, and data consistency tradeoffs.
• Experience building scalable backend services in cloud environments, preferably Google Cloud Platform.
• A strong focus on operational excellence — building reliable systems with monitoring, alerting, logging, tracing, incident response, and shared ownership of on-call responsibilities for business-critical services.
• Clear communication skills and the ability to translate technical tradeoffs into practical decisions with Product, Design, engineering partners, and business stakeholders.
• A collaborative, product-minded approach to platform engineering — balancing technical quality with customer value and delivery momentum.

Why This Role Matters

Behavioural triggers power some of the most effective marketing experiences. When done well, they allow brands to respond instantly to customer intent — recovering abandoned carts, alerting customers to price changes, or reminding them to replenish products at the right moment. The systems your team builds will detect these signals and turn them into action — making the Behavioral platform one of the most strategic capabilities in the entire product.

The base pay range for this position is $147,300-$192,000/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

As a Personalization Producer L3 you will work on marketing campaigns for some of the world’s best known brands. You will use Movable Ink’s Visual Experience Platform to deliver unique, personalized visual experiences for our clients’ marketing campaigns across email, web and other channels. You will manage a growing portfolio of client campaigns, responsible for all stages of a campaign build from brief through to final asset delivery.

Responsibilities:

• Develop a deep understanding of our Visual Experience platform
• Build dynamic content using the apps in our platform based on detailed client briefs using HTML/CSS/Javascript
• Reply to campaign requests from clients and manage campaign builds using our ticketing system
• Test each build to make sure it meets all the requirements (zero errors)
• Track your time for each build
• Manage a growing portfolio of client campaigns                             

Qualifications:

• Proficiency in written and spoken English 
• Strong communication skills, as you'll be working with our Client Experience team
• Strong foundation in HTML, CSS and Javascript
• Comfortable troubleshooting code through debugging issues efficiently and effectively
• Experience building pixel-perfect content against creative files (ie. Photoshop)
• Self-starter with a strong work ethic
• Self-awareness, a positive attitude and empathy; detail oriented

The People Team is seeking a meticulous and dependable Payroll Manager to join our People Team. This role is responsible for managing the accurate and timely processing of global payroll, maintaining compliance with applicable laws and internal policies, and leading related payroll operations. The ideal candidate has a strong understanding of payroll regulations, excellent analytical skills, and a customer-service mindset. This person thrives in deadline-driven environments and can effectively manage recurring payroll cycles across various time zones and countries.

Responsibilities:

• Process bi-weekly, semi-monthly, and monthly payroll for all employees across multiple countries, ensuring accuracy and timeliness in line with local requirements and internal deadlines
• Review, audit, and validate payroll data including timesheets, benefit deductions, commissions, bonuses, and other compensation inputs
• Ensure timely and accurate processing of new hires, terminations, pay changes, bonuses, commissions, and other compensation-related actions
• Maintain and update payroll records in the HRIS and/or payroll system with the highest level of confidentiality and data integrity
• Collaborate with People and Accounting teams to ensure proper flow and maintenance of employee data and payroll accounting
• Reconcile payroll outputs, resolve discrepancies, and ensure accurate funding and reporting
• Support employee inquiries related to payroll, compensation, and tax documentation in a timely and professional manner
• Own and lead tax reporting and year-end payroll processes, ensuring accuracy and compliance, and oversee the preparation and distribution of W-2s or equivalent forms
• Ensure compliance with all applicable wage and hour laws, including FLSA and state-specific requirements
• Assist with internal and external audits by providing necessary documentation and reports
• Generate and deliver ad hoc payroll reports, analyzing data to support audits, compliance requirements, and management decision-making
• Serve as a backup and assist with employee onboarding activities as needed, ensuring a smooth and compliant new hire experience
• Stay informed on changes in international payroll laws, tax codes, and employment regulations, and make recommendations for compliance updates or process improvements

Qualifications:

• 5+ years of experience in payroll processing or a related role, with a high degree of autonomy and ownership
• Preferred working knowledge of multi-country payroll processes (e.g. US, CAN, Costa Rica, UK, Germany, Australia)
• Experience with payroll software (e.g., ADP, UKG, Workday, or similar) and HRIS platforms
• High diligence and accuracy in handling sensitive financial and personal data
• Strong analytical and critical thinking skills
• Proven ability to manage and meet recurring payroll deadlines (monthly, bi-weekly, and quarterly) across multiple countries with accuracy and efficiency
• Ability to handle confidential information with integrity and professionalism
• Strong Excel skills — VLOOKUPs, pivot tables, etc.

The base pay range for this position is $110,000-$130,000 CAD/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

Strategic Account Directors at Movable Ink take a consultative approach to selling digital transformation personalisation solutions to senior executives across many verticals. You will have the opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink’s visual experience platform to tackle the challenges faced by Fortune 500 marketing leaders. As a Strategic Account Director you will be responsible for bringing on new business as well as working with existing clients to drive strategy and sophistication in an effort to fully embed Movable Ink technology into the client’s workflow. Strategic Account Directors will receive extensive training on the MEDDICC framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalisation software company in the world. 

Responsibilities:

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalised marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Be proficient in talking about AI to C-suite executives and be able to bring in and manage multiple stakeholders, both internal and external
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximise clients' success with the Movable Ink platform while maximising revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability 
• Drive value through meetings and quarterly business reviews; ~25% travel
• Minimum 2 days in the office

Qualifications:

• 5+ years of successful experience selling enterprise marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Solid understanding of the digital marketing landscape
• Experience introducing new products to market
• Proven track record of closing large and high quality deals
• Technical aptitude and/or background in technology 
• High performance selling in a specific geographic territory
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

Movable Ink is hiring a Product Security Engineer to help secure our codebases, CI/CD pipelines, and development practices. To succeed in this role, you'll balance a security-first mindset with a practical understanding of how engineering teams ship software: finding ways to reduce risk without slowing down delivery. This is a hands-on opportunity to build and improve the automation that keeps our code and infrastructure safe, working closely with both the Security and Engineering teams. As AI coding tools and supply chain attacks increase risk across the industry, this role is critical to staying ahead of vulnerabilities before they reach production.

Responsibilities:

• Implement and maintain static application security testing (SAST) using Semgrep across our repositories
• Configure and improve software composition analysis (SCA) tooling (Dependabot) to identify vulnerable dependencies
• Manage secrets detection scanning (Trufflehog) and respond to findings
• Integrate security scanning into CI/CD pipelines (GitHub Actions) to catch issues before code is merged
• Triage and prioritize vulnerability findings, working with engineering teams to drive remediation
• Support dynamic application security testing (DAST) efforts using tools like ZAP
• Contribute to our Application Security Posture Management (ASPM) platform to centralize findings and track remediation
• Set up and configure automation scripts to support our vulnerability management practices
• Document secure coding guidelines and help educate developers on security best practices
• Evaluate and recommend new security tools as the landscape evolves

Qualifications:

• 2+ years of experience in application security, DevSecOps, or a security-focused software engineering role
• Hands-on experience with SAST, SCA, or secrets scanning tools (Semgrep, Dependabot, Snyk, or similar)
• Familiarity with CI/CD pipelines and GitHub Actions
• Understanding of common web application vulnerabilities (OWASP Top 10) and how to detect/prevent them
• Experience reading and reviewing code in at least one language (Ruby, Python, JavaScript, or Go preferred)
• Comfortable navigating codebases and working with engineering teams to explain and prioritize security findings
• Strong written communication skills for documentation and customer-facing security responses
• Self-motivated and able to manage competing priorities in a fast-paced environment

The base pay range for this position is $133,000-$173,000 CAD/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

Movable Ink is hiring a Product Security Engineer to help secure our codebases, CI/CD pipelines, and development practices. To succeed in this role, you'll balance a security-first mindset with a practical understanding of how engineering teams ship software—finding ways to reduce risk without slowing down delivery. This is a hands-on opportunity to build and improve the automation that keeps our code and infrastructure safe, working closely with both the Security and Engineering teams. As AI coding tools and supply chain attacks increase risk across the industry, this role is critical to staying ahead of vulnerabilities before they reach production.

Responsibilities:

• Implement and maintain static application security testing (SAST) using Semgrep across our repositories
• Configure and improve software composition analysis (SCA) tooling (Dependabot) to identify vulnerable dependencies
• Manage secrets detection scanning (Trufflehog) and respond to findings
• Integrate security scanning into CI/CD pipelines (GitHub Actions) to catch issues before code is merged
• Triage and prioritize vulnerability findings, working with engineering teams to drive remediation
• Support dynamic application security testing (DAST) efforts using tools like ZAP
• Contribute to our Application Security Posture Management (ASPM) platform to centralize findings and track remediation
• Set up and configure automation scripts to support our vulnerability management practices
• Document secure coding guidelines and help educate developers on security best practices
• Evaluate and recommend new security tools as the landscape evolves

Qualifications:

• 2+ years of experience in application security, DevSecOps, or a security-focused software engineering role
• Hands-on experience with SAST, SCA, or secrets scanning tools (Semgrep, Dependabot, Snyk, or similar)
• Familiarity with CI/CD pipelines and GitHub Actions
• Understanding of common web application vulnerabilities (OWASP Top 10) and how to detect/prevent them
• Experience reading and reviewing code in at least one language (Ruby, Python, JavaScript, or Go preferred)
• Comfortable navigating codebases and working with engineering teams to explain and prioritize security findings
• Strong written communication skills for documentation and customer-facing security responses
• Self-motivated and able to manage competing priorities in a fast-paced environment

The base pay range for this position is $170,000-$200,000/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

Movable Ink’s People Team is looking for a strategic, hands-on Senior Recruiter to support our growing hiring needs. In this role, you will own full-cycle recruiting across multiple teams and locations. You will partner with hiring leaders to understand their needs and build thoughtful, effective hiring strategies. You will balance moving quickly with bringing on quality hires, while creating a great experience for both candidates and hiring managers. By leveraging data, feedback, and problem-solving, you will play a key role in shaping and continuously improving our talent acquisition strategy to attract and retain top talent that drives Movable Ink’s success.

Responsibilities:

• Own the end-to-end recruiting process independently, serving as a full strategic partner by deeply understanding business goals and team dynamics to align hiring strategies accordingly
• Develop and execute creative, tailored sourcing strategies leveraging broad market knowledge to attract and engage high-quality, diverse candidate pools
• Advise and coach hiring managers on recruitment best practices, interview frameworks, and candidate assessment to ensure consistent, high-quality hiring decisions
• Manage candidate experience meticulously, from outreach through offer negotiation and onboarding coordination, ensuring seamless communication and process efficiency.
• Use recruitment data and metrics to identify and address pipeline bottlenecks, forecast hiring needs, and adjust strategies proactively
• Lead or play a substantial role in People team initiatives that drive recruiting process enhancements, technology adoption, and scalability
• Serve as a trusted advisor on complex hiring challenges, offering independent and innovative solutions that balance speed, quality, and inclusivity

Qualifications:

• At least 5+ years in a fast-paced, high-volume recruiting role with experiencing recruiting internationally 
• Proven record of independently managing a broad range of roles and collaborating at senior leadership levels
• Expertise in sourcing diverse and hard-to-fill roles using advanced techniques and tools
• Strong consultative and partnership skills, with demonstrated ability to influence senior stakeholders
• Deep knowledge of labor markets and recruiting trends, including global recruiting compliance and cultural nuances
• Experience using Greenhouse or similar ATS, LinkedIn Talent Solutions, Gem, Juicebox, or equivalent sourcing and recruiting tools
• Exceptional communication, negotiation, and relationship-building skills
• Comfort with ambiguity and rapid change in a dynamic, scaling environment
• Strong attention to detail and high bar for excellence

The base pay range for this position is $90,000-$115,000 CAD/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

Strategic Account Directors at Movable Ink take a consultative approach to selling digital transformation personalization solutions to senior executives across many verticals. You will have the opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink’s visual experience platform to tackle the challenges faced by Fortune 500 marketing leaders. As a Strategic Account Director you will be responsible for bringing on new business as well as working with existing clients to drive strategy and sophistication in an effort to fully embed Movable Ink technology into the client’s workflow. Strategic Account Directors will receive extensive training on the MEDDICC framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world. 

Responsibilities:

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Communicate AI concepts to VP-level audiences, while effectively engaging and managing diverse internal and external stakeholders.
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability 
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

Qualifications:

• 5+ years of successful experience selling enterprise marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Solid understanding of the digital marketing landscape
• Experience introducing new products to market
• Proven track record of closing large and high quality deals
• Technical aptitude and/or background in technology 
• High performance selling in a specific geographic territory
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Proven ability to sell collaboratively with multiple internal stakeholders and teams
• Ability to work from our NYC office between 1-2x a week during onboarding, with preference towards hybrid set up post ramp

The Senior Analyst, Information Security will be a part of the team responsible for assisting clients and prospects with security and privacy inquiries, managing the daily flow of questionnaires, assessments, and trust related requests, and security and compliance strategy to protect Movable Ink’s platform. You'll work closely with leaders from around the organization to support a strong security posture aimed at protecting our customers' data. This includes ensuring that information security controls are operating effectively and incrementally improved.

Responsibilities:

• Triage, prioritize, and manage incoming client and prospect security requests across email, Zendesk, and other intake channels.
• Investigate and troubleshoot complex issues, perform root-cause analysis, provide advice on risk management strategies, and support the implementation of risk mitigation measures 
• Review various manual processes across the program and find innovative solutions to use automation where possible for process efficiency 
• Coordinate across a variety of teams to gather information and resolve client inquiries
• Perform light TPRM intake and triage, including logging new vendor requests and coordinating basic review steps.
• Support the TPRM process by tracking vendor assessments and maintaining status visibility for stakeholders.
• Assist with internal and external audits, ensuring security practices comply with relevant regulations.
• Stay informed of industry trends, security threats, and regulatory changes, recommending adjustments to access control policies as needed.

Qualifications:

• 3-5 years of experience in a security analyst focused role
• Foundational knowledge of information security, compliance, and SaaS environments
• Experience working with ticketing platforms and Trust Center platforms (or similar tools)
• Excellent troubleshooting skills and the ability to logically think through problem resolution
• Strong communication skills across all levels and departments of the organization
• Must possess high attention to detail and the ability to prioritize work while successfully managing multiple projects and deadlines with minimal oversight
• Exposure to privacy or security-related compliance frameworks preferred (e.g., SOC2, ISO 27,000 series, and GDPR)
• Security related certification(s) a plus

The AI Systems team owns the core recommendations engine that powers billions of AI-driven marketing decisions daily across some of the world's largest consumer brands. As a Senior ML Platform Engineer, you will lead the evolution of this system into a modern, scalable distributed architecture - one of the most impactful technical initiatives at Movable Ink. This is an opportunity to do deep distributed systems work on a production system that directly drives revenue for our customers, while shaping the technical direction of a team working at the intersection of systems engineering and machine learning.

Responsibilities:

• Lead the architectural evolution of the core recommendations pipeline to a modern distributed architecture, delivering incremental value while maintaining production stability
• Design, build, and operate scalable, fault-tolerant backend services that power personalization at scale across content selection, send-time optimization, subject line personalization, and frequency capping
• Identify and resolve performance bottlenecks, reliability risks, and scaling limitations across the system
• Collaborate with ML engineers and product stakeholders to translate requirements into rigorous technical designs with a clear path to production
• Own key system components end-to-end - from architecture and implementation to deployment, monitoring, and incident response
• Champion engineering best practices around system design, code quality, testing, observability, and operational excellence
• Mentor engineers and contribute to a culture of technical rigor, ownership, and continuous improvement

Qualifications:

• 5+ years software engineering experience with a focus on distributed systems
• Deep experience building and operating large-scale distributed systems that are fault tolerant, highly available, and highly concurrent
• Exemplary software engineering skills (system design, unit testing, git, code review, CI/CD)
• Strong foundation in Python
• Experience with distributed data processing frameworks (e.g. Apache Spark, Apache Flink, Apache Beam); hands-on Spark experience is a plus
• Practical understanding of distributed systems fundamentals: consensus, partitioning, replication, back-pressure, idempotency, and failure handling
• Experience with a cloud provider e.g. AWS, Azure, GCP (we use Google Cloud Platform)
• Experience with modern distributed and microservice technologies (we use Kubernetes, Kafka, and gRPC)
• Familiar with Software Development Lifecycle practices, such as continuous integration/continuous delivery and automated deployment (we use Docker, Kubernetes, and GitHub Actions)
• Strong technical leadership skills with the ability to collaborate effectively, advocate for sound architectural decisions, and mentor other engineers
• Exceptional problem-solving skills, including the ability to efficiently identify, analyze, and resolve complex issues in production systems
• A willingness and eagerness to continuously learn, adapt to evolving technologies, and strive for personal and professional improvement

The base pay range for this position is $143k-$200k CAD/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

The Senior Data Engineer, Event Data will join a newly formed team responsible for building the systems that ingest, process, and serve the massive volume of client and internal event data that powers Movable Ink's platform. This is a ground-floor opportunity to shape the architecture of a critical data domain, working with modern streaming technologies, analytical databases, and Elixir and Python to solve problems at billions-event scale. You will help define how event data flows through the platform, making it faster, more reliable, and highly available for teams and clients across the organization.

Responsibilities:

• Design, build, and maintain event streaming pipelines that ingest data from client systems, internal services, and third-party sources into the data platform
• Develop and operate analytical databases and data models optimized for high-volume event data queries and low-latency access
• Write production Elixir and Python services for event processing, transformation, and routing
• Integrate legacy event pipelines with modern streaming infrastructure, designing migration paths that minimize risk and disruption to downstream consumers
• Build and maintain monitoring, alerting, and observability tooling for event data systems, ensuring pipeline health, data freshness, and SLA compliance
• Define and enforce event schemas, data contracts, and quality standards in partnership with producing and consuming teams
• Collaborate with the data platform, product engineering, and analytics teams to understand data needs and deliver reliable event data products
• Participate in system design reviews and help establish best practices for the Events Data team

Qualifications:

• 6+ years of professional experience in data engineering or backend/systems engineering, with significant focus on event-driven and streaming data systems
• Strong proficiency in Elixir and/or Python as a primary programming language for building application connectors, data services and pipeline components
• Advanced SQL skills for data modeling, query optimization, and analytical workloads
• Hands-on experience with columnar/OLAP (Online Analytical Processing) databases at production scale
• Experience with stream processing frameworks and message brokers such as Apache Flink, Kafka, Pulsar, or Kinesis; Flink experience is a strong plus
• Demonstrated ability to integrate and migrate systems, bridging legacy and modern architectures
• Proven track record of operationalizing data pipelines, including building monitoring, alerting, SLA dashboards, and runbooks for production systems
• Experience designing and operating data systems on AWS; GCP experience is a plus
• Strong collaboration and communication skills, comfortable leading design discussions, writing technical specs, and working across team boundaries
• Experience with Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or similar
• Experience with retail events data such as clickstream, purchase events, or product interaction data is a plus

Experience with Databricks, Flink and message brokers such as Kafka, Pulsar, or Kinesis is a plus

The base pay range for this position is $145k CAD - $185k CAD, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

As one of our Lead Site Reliability Engineers, you will combine hands-on technical expertise with strategic technical leadership across infrastructure and software development. You will own the design and evolution of major systems within our multi-cloud, multi-region, active-active content serving platform that serves upwards of 25 Billion requests daily. Through a combination of architectural vision, cross-team collaboration and mentorship, you will help drive the reliability initiatives and define the technical strategy that scales our platform to 50 Billion requests per day and beyond.

Responsibilities:

• Define and drive the automation strategy for infrastructure tooling, establishing standards that minimize manual work, increase performance and reduce incident frequency and severity of incidents
• Own the design, reliability and evolution of core platform applications, mentoring team members on best practices and ensuring systems meet long-term business objectives
• Architect and lead the logging platform strategy, driving its design and balancing availability, retention and cost optimization
• Establish capacity planning and performance management frameworks, proactively identifying scaling opportunities and guiding teams through complex troubleshooting scenarios
• Lead cross-functional reliability initiatives with SRE and service engineering teams, influencing architectural decisions and championing practices that ensure resilient service delivery
• Demonstrate a  high level of  autonomy in anticipating, identifying, and addressing systemic weaknesses and opportunities for platform improvement without direct supervision.

Qualifications:

• Proven track record in Site Reliability or Software Engineering, designing, building, and owning scalable, resilient services with a focus on long-term reliability strategy
• Deep expertise in architecting and operating complex distributed systems such as Apache Pulsar, Apache Kafka, Grafana Loki, ScyllaDB/Cassandra, with the ability to guide teams through distributed system challenges
• Designing and owning automation strategies to manage services at scale, with expertise in establishing performance analysis frameworks and mentoring others on diagnostics and resolution
• Deep, hands-on experience (6+ years) in Site Reliability or Software Engineering, specifically leading and shaping multi-cloud architecture and strategy (AWS and GCP).
• Experience architecting and leading large-scale observability platforms, including defining observability standards and SLO frameworks. We use Prometheus and Thanos with Grafana Alloy, Loki and Tempo
• Experience leading on-call excellence, including driving improvements to monitoring and alerting strategies, automating runbooks and mentoring team members on incident response best practices. Every member of the SRE team does a week long on-call rotation
• Expert-level proficiency with infrastructure as code, including defining IaC standards and patterns across teams. We use Terraform and Chef
• Advanced Kubernetes expertise, including cluster architecture design, multi-tenancy strategies, and guiding teams on container orchestration best practices. We use EKS and GKE
• Proficiency in multiple programming languages with the ability to design and review code that meets reliability standards. We use NodeJS, Golang, Ruby, Python and shell scripting
• Advanced Linux systems expertise, with the ability to diagnose complex system-level issues and mentor others on performance tuning and troubleshooting

The base pay range for this position is $154,000-$200,000 CAD/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

As a Senior Engineer on the Data Platform team at Movable Ink, you will help design and build the systems that power how data flows through the organization. You will play a key role in developing and operating the unified data platform responsible for ingesting, processing, and exposing large volumes of data that drive Movable Ink’s products. Working closely with teammates across engineering, analytics, and infrastructure, you will build scalable ingestion pipelines and backend services that integrate data from a variety of sources while ensuring reliability, governance, and high availability across the platform. You will help evolve legacy pipelines toward modern data architectures, and help drive the unification of our products and services in how they access data. Your work will directly impact the growth and maturity of Movable Ink’s products and services.

Responsibilities:

• Support the design and delivery of data ingestion pipeline and infrastructure
• Assist in the successful migration of legacy data lifecycle management to new platform without disrupting existing data consumers
• Establish and maintain SLIs and SLOs for new ingestion and data platform with dashboards and alerting to track performance
• Build flexible data storage layer supporting a variety of use cases, e.g., transactional, analytic, and machine learning workloads
• Implement comprehensive monitoring, observability, and incident response practices for all event data pipelines and services
• Collaborate with product engineering, analytics, and machine learning teams to define contracts, functional requirements, and standards
• Design and implement a semantic metadata layer that classifies and labels data assets across both products, enabling consistent data discovery, exposure policies, and identification of cross-product data reuse opportunities
• Architect and deliver a multi-tenant data model that supports secure data sharing and isolation across clients, with controls designed to meet regulatory and government compliance requirements

Qualifications:

• Deep understanding of data governance principles and data lifecycle management, including data quality, lineage, retention, and access control
• Strong familiarity with database backend technologies (OLAP vs. OLTP) and when to apply each, with hands-on experience using data warehouse technologies (Databricks, Clickhouse, Redshift, etc) at production scale
• Strong familiarity with SQL with the ability to write and optimize queries
• Skill at building complex systems and identifying core primitives and how to apply them to meet changing business needs and future roadmap requirements.
• Experience designing and operating data systems on a major cloud provider (AWS or GCP) and working in a multi-cloud deployment environment
• Proficiency with containerization and orchestration technologies, including Docker and Kubernetes
• Proven ability to integrate systems, connecting legacy platforms with modern architectures through well-designed interfaces and migration strategies
• Effective communicator who can facilitate system design discussions, document architectural decisions, and work across team boundaries
• (Nice to have) Familiarity with Elixir for building concurrent, fault-tolerant data services
• (Nice to have) Experience with data pipeline and streaming technologies such as Airflow, Kafka, Apache Flink, or similar
• (Nice to have) Hands-on experience with columnar/OLAP databases such as Databricks or ClickHouse
• Experience designing and operating data systems on AWS; GCP experience is a plus
• Strong collaboration and communication skills, comfortable leading design discussions, writing technical specs, and working across team boundaries
• Experience with Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or similar

The base pay range for this position is $145,000-$185,000/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

We are seeking a Distributed Systems Engineer to join the MovableInk Activation Team.  Our team is responsible for turning large scale data into actionable insights.  You will be responsible for the design and implementation of distributed software systems that handle data at massive speeds and scale. The role offers the opportunity for innovation and impact through the development of sophisticated multi-tiered systems, delivering value to the world’s biggest brands. You will create and deliver technically impressive and impactful products while driving the development and deployment of high quality, scalable AI solutions by writing code!

Responsibilities:

• Design, develop, and test high performance systems that operate at massive scale
• Gain an understanding of existing systems, determine areas of complexity, and potential risks
• Perform code and design reviews
• Act as a Subject Matter Expert on projects in which they have been involved
• Build reliable systems with monitoring, alerting, incident response, and shared ownership of on-call responsibilities for business-critical services

Qualifications:

• 5+ years software engineering experience
• Experience with working on with a large suite of interconnected services
• Exemplary software engineering skills (design, unit testing, git, code review)
• Fluency with AI coding tools (we use Anthropic); able to leverage LLMs to meaningfully accelerate delivery without sacrificing code quality
• Experience with cloud computing platforms (we use Google Cloud Platform)
• Proficient in database management, including designing database schema, crafting efficient queries, performing basic DBA tasks, and knowledgeable regarding common databases
• Ability to collaborate with technical partners – you’ll be working closely with other teams to determine requirements for your work and to make design decisions that affect our stack 

The base pay range for this position is $140,000-$180,000/year CAD, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

You’ll be joining an Analytics team responsible for all measurement, attribution, and the creation of an intuitive reporting UI for our digital marketing platform. This is a unique opportunity to shape how marketers view and interact with data - transforming raw metrics into insights that drive impactful campaigns and real business value. Join us to make your mark on a fast-growing team, take ownership of innovative projects, and work closely with cross-functional partners to build a product that marketing teams rely on daily.

Responsibilities:

• Design, build, and maintain scalable backend systems that power our measurement, attribution, and reporting capabilities
• Develop robust data pipelines and services to transform raw event streams and metrics into actionable insights
• Collaborate closely with stakeholders to define and shape a seamless, intuitive reporting UI that empowers users to understand and act on provided insights
• Own key backend components—from service architecture to deployment and monitoring—ensuring reliability, scalability, and performance at scale
• Champion engineering best practices around code quality, testing, observability, and system health
• Mentor junior engineers and contribute to a culture of technical excellence, ownership, and continuous improvement

Qualifications:

• 5+ years software engineering experience
• Experience building and maintaining large distributed systems at scale that are fault tolerant and highly concurrent
• Exemplary software engineering skills (design, unit testing, git, code review, CI/CD)
• Strong foundation in modern backend development (e.g. python, ruby, etc. - we use Python and Elixir)
• Experience with functional programming principles (we use Elixir)
• An understanding of common web based API architectures (RESTful, GraphQL) and technologies (gRPC)
• Experience with a cloud provider e.g. AWS, Azure, GCP (we use Google Cloud Platform)
• Experience with modern distributed and microservice technologies (we use Kubernetes, Kafka, RabbitMQ)
• Experience with both OLTP and OLAP systems, including designing schemas and optimizing queries
• Familiar with Software Development Lifecycle practices, such as continuous integration/continuous delivery and automated deployment (we use tools such as Docker, Kubernetes, Github Actions, etc.)
• Strong technical leadership skills with the ability to collaborate with others, communicate effectively, advocate appropriately and mentor more junior engineers to improve team efficiency 
• Exceptional problem-solving skills, including the ability to efficiently identify, analyze, and resolve complex issues, and communicate to others on the team how to contribute to the solutions for these issues.
• A willingness and eagerness to continuously learn, adapt to evolving technologies, and strive for personal and professional improvement

The base pay range for this position is $140,000-$180,000/year CAD, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

We’re looking for an Engineering Manager to lead the Behavioral team, responsible for turning raw customer signals into meaningful marketing triggers. This team builds the behavioral intelligence layer of our platform, systems that detect patterns in customer activity and inactivity (such as cart abandonment, price drops, or loyalty milestones) and translate them into automated messaging opportunities. This is a hands-on, player-coach role that blends technical leadership with people leadership. You’ll guide a team of engineers while staying close to architecture and system design, helping build scalable systems that process high-volume event data and power real-time marketing decisions. You’ll set direction for the team while also rolling up your sleeves when needed, unblocking complex problems, shaping system architecture, and leading by example through technical contribution.

You will report to the Senior Director of Engineering in this role.

 Responsibilities:

• Recruit, mentor, and grow a diverse team of engineers building behavioral decisioning capabilities. Foster a culture of ownership, curiosity, and continuous improvement.
• Partner with Product to define and evolve the roadmap for behavioral decisioning capabilities. Help identify the most impactful behavioral triggers and ensure the team is building systems that unlock real customer value.
• Drive key initiatives from idea to delivery — translating product goals into clear technical plans and ensuring the team ships high-quality, reliable solutions.
• Lead development of services that transform raw activity signals into actionable trigger events powering use cases like cart abandonment, browse abandonment, price drops, and back-in-stock alerts.
• Provide hands-on technical leadership for systems that detect behavioral patterns across events, correlate signals across time windows, and determine trigger eligibility.
• Help architect systems that maintain short-lived behavioral state and lookback windows needed to evaluate patterns such as “action without completion” or multi-event intent signals.
• Collaborate closely with Data Platform, Messaging, and Activation teams to ensure behavioral signals integrate cleanly into campaign orchestration and message delivery systems.
• Ensure behavioral services operate reliably at scale as they process high volumes of customer activity signals. Use observability, metrics, and postmortems to continuously improve system quality.

Qualifications:

• 7+ years of software engineering experience, including 3–5 years managing engineers, with a track record of recruiting, mentoring, and growing high-trust teams with strong ownership and accountability.
• A player-coach leadership style comfortable guiding engineers while staying close to the technical work and contributing to architecture, design, or implementation when needed.
• Strong experience designing and operating distributed or event-driven systems, with sound architectural judgment around stateful services and real-time decisioning systems.
• Demonstrated success building scalable backend services in cloud environments (preferably Google Cloud Platform), including familiarity with event streaming, pub/sub systems, and asynchronous processing.
• Familiarity with systems that process high-volume event data, such as event stream processing, behavioral analytics, or rule/decisioning engines.
• A strong focus on operational excellence building reliable systems with monitoring, alerting, incident response, and shared ownership of on-call responsibilities for business-critical services.
• Clear communicator and collaborator who can translate technical tradeoffs into practical decisions with product and business stakeholders.

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalization solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world.

Responsibilities:

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability 
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

Qualifications:

• 3+ years of successful experience selling enterprise solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology 
• High performance in selling in a specific geographic territory
• Proven track record of closing large and high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

The Strategic Account Representative’s (StrAR) goal is to fill the Sales team’s pipeline with qualified opportunities with our most Strategic prospects. The StrAR role is instrumental in the success and growth of the business and gives individuals ample opportunity to use their personality & creative/strategic thinking abilities to directly influence conversations with our prospects. The StrAR role is designed to provide individuals with hands-on experience in a fast-paced start-up environment where things are constantly changing and evolving. Success in this role will lead to internal opportunities in Sales, Client Experience, Marketing, Partnerships, Strategic Accounts, etc. within 18-24 months.

Responsibilities:

• Develop new relationships through phone, email, and social media communications in order to establish meetings with senior level decision makers in companies across your assigned North America territory
• Assess the prospect's needs, identify and build upon pain points, and explain Movable Ink solutions then hand off for your Account Director to begin their sales process
• Work with your Account Director(s) to build and maintain a healthy sales pipeline 
• Take & log organized notes, build out presentation decks, gather contact information & nurture contacts post-opportunity
• Research accounts and prospects thoroughly, identifying pain points, company-wide initiatives, and director-level objectives in order to formulate an outreach and execution strategy with your Account Director
• Build mock-ups for prospects that illustrate how Movable Ink can provide additional value beyond what they’re currently doing
• Utilize our sales database and prospecting tools to manage your pipeline and maintain accurate information about suspects, prospects, and their companies

Qualifications:

• Self-motivation and the desire to work successfully in a fast-paced, highly strategic sales environment
• Experience with prioritization and organization in a professional environment; both in person and remotely
• Proven ability to collaborate effectively with colleagues, management, and other departments
• 2+ years of experience in a marketing or sales development role

As a Technical Support Specialist you will be challenged with investigating and resolving complex customer issues escalated by our clients, Client Experience and Solutions teams.

Additionally you will have the opportunity to be innovative and forward-thinking, creating documentation, streamlining processes, and building internal tools and features to address common customer issues and gaps in product functionality. In effect you’ll be solving difficult problems upstream to improve both product quality, as well as the overall customer experience.

This remote role would suit a Costa Rica-based Tech Support Specialist who can work a 9am–6pm, Monday to Friday schedule, and participate in an on-call rotation. The on-call rotation typically occurs once a month, with each shift lasting one full week (Monday to Monday), including evenings.

Responsibilities:

• Become a technical expert in Movable Ink’s Products and custom solutions
• Take ownership of client and internal support requests from initial contact to resolution including troubleshooting, determining root cause, and ensuring that the initiator understands the resolution
• Participate in an on-call rotation, taking ownership of incoming emergency issues from both clients and internal stakeholders
• Provide customer feedback to our Product and Engineering teams
• Write documentation, knowledge base articles, and tutorials to improve the customer experience of Movable Ink’s products and services

Qualifications:

• 2+ years of experience in technical support, technical account management or similar role; B2B and SaaS product is preferable 
• Experience with inspecting and diagnosing web-applications and/or mobile applications
• Strong understanding of and experience with REST APIs and/or GraphQL API
• Knowledge of Single Sign-on set up and debugging, including OAuth, SAML, and SCIM
• Knowledge on relational databases
• Ability to reproduce customer issues, perform initial triage and identify bugs needing Engineering work
• Commitment and strong drive to provide delightful customer experiences and the tenacity to drive issues to resolution
• Desire to educate others in Movable Ink’s Products and technical knowledge to reduce repeat support requests
• Basic experience with support tools such as Django, Kibana, Jenkins, Google Cloud Platform, Grafana, and AWS Cloud Watch or similar.
• Solid knowledge of HTML/CSS
• Experience with at least one of the languages that underpin the modern web (JavaScript, Python etc.)
• Solid understanding of browser debugging (XMLHttpRequests, analyzing page source, HAR captures, iFrame behavior, Meta tags, performance testing, etc)
• Solid understanding of cloud hosting platforms
• Superb written and verbal English communication skills, with experience contributing to internal and external documentation
• Positive attitude, empathy, and high energy
• Ability to take initiative and adapt

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams.  The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.  

Responsibilities of the Client Experience Associate:

• Learn the Movable Ink platform and email industry eco-system.
• Support Client Experience Manager (CXM) on named accounts as backup contact.
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution.  
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis.
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings.
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements.
• Manage contact roles in Salesforce for all clients organizations.
• Take minutes in client meetings and document in Gainsight.
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

Qualifications:

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills 
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalisation solutions to senior executives across many verticals. You will have the opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink’s visual experience platform to tackle the challenges faced by Fortune 500 marketing leaders. As a Senior Account Executive you will be responsible for bringing on new business as well as working with existing clients to drive strategy and sophistication in an effort to fully embed Movable Ink technology into the client’s workflow. Senior Account Executives will receive extensive training on the MEDDICC framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalisation software company in the world. 

Responsibilities:

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalised marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Be proficient in talking about AI to C-suite executives and be able to bring in and manage multiple stakeholders, both internal and external
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximise clients' success with the Movable Ink platform while maximising revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability 
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel
• Minimum 2 days in the office

Qualifications:

• 3+ years of successful experience selling enterprise marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Solid understanding of the digital marketing landscape
• Experience introducing new products to market
• Proven track record of closing large and high quality deals
• Technical aptitude and/or background in technology 
• High performance selling in a specific geographic territory
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

Movable Ink’s People Team is looking for a strategic, hands-on Recruiter to support our growing hiring needs. In this role, you’ll own full-cycle recruiting across multiple teams and locations, from sourcing and screening through offer acceptance. You'll work closely with hiring leaders to understand their needs and build thoughtful, effective hiring strategies. You’ll balance moving quickly with bringing on quality hires, while creating a great experience for both candidates and hiring managers. By leveraging data, feedback, and problem-solving, you will play a vital role in shaping and continuously enhancing our talent acquisition strategy, ensuring we attract and retain the best people to drive Movable Ink’s success.

Responsibilities:

• Manage the end-to-end candidate journey, including outreach, interview coordination, offer negotiation, and support pre-first day onboarding coordination, ensuring a positive and efficient candidate experience
• Collaborate strategically across the business to anticipate hiring needs and understand how roles contribute to organizational success
• Educate and guide hiring managers on recruiting process and best practices ensuring clarity, alignment, and shared accountability
• Leverage recruiting data to surface insights that improve team effectiveness and candidate pipeline health
• Lead or contribute to People team projects focused on improving processes and scaling our recruiting efforts

Qualifications:

• At least 3+ years in a fast-paced, high-volume recruiting role with experiencing recruiting internationally 
• Strong sourcing skills and experience designing thoughtful, customized search strategies for a variety of roles 
• A proactive "no-job-is-too-small" attitude and a willingness to adapt and evolve
• Excellent communication skills and the ability to build trusted partnerships with hiring managers and stakeholders
• Solid understanding of the tech market, landscape and what Movable Ink can do to continue being an employer of choice
• Experience with modern ATS tools like Greenhouse, and sourcing tools like LinkedIn Talent Recruiter, Gem, and Juicebox is a plus
• Previous experience working in a general HR capacity is a plus

As a Front End Developer at Movable Ink, you’ll partner with some of the world’s most recognized brands, helping them bring dynamic, real-time marketing experiences to life across email, web, mobile, and display channels. You’ll work within a flexible React-based framework but spend most of your time writing vanilla JavaScript, HTML, and CSS to create polished, custom solutions that deliver immediate business impact for clients. Projects are short-cycle, varied, and collaborative, requiring creativity, technical craftsmanship, and clear communication. Think smaller, purpose-built applications in a fast-paced, agency-like environment.

Responsibilities:

• Collaborate with Client Experience Managers and Solutions Architects to scope and define technical requirements for client projects
• Build, test, and deliver client-specific apps and dynamic experiences on top of the Movable Ink Platform
• Translate designs and ideas into functional, production-ready email/web/mobile experiences
• Provide input on feasibility and UX improvements during the design phase
• Balance multiple projects at once with autonomy and ownership, delivering on time and upholding code quality
• Troubleshoot and support deployed client projects as needed

Qualifications:

• 2+ years of experience writing client-side technologies (JavaScript, HTML, CSS)
• Strong vanilla JavaScript fundamentals; React knowledge is a plus, but not the core of your daily work
• Experience working in an environment where priorities shift and projects are short-term and highly varied (agency or consulting experience is a plus)
• Familiarity with consuming REST APIs and working with dynamic data
• Strong UX sensibility and attention to detail
• Experience with automated testing tools (Jest, Karma, etc.) is a plus
• Strong time management skills and ability to work independently on multiple concurrent projects in a dynamic, client-facing environment

The Deal Desk team’s primary objective is to ensure that complex, high-value deals make their way through internal processes with cross-functional alignment with a focus on achieving the company’s objectives. As a key member, you will help shape negotiation strategies for complex deals and become a trusted advisor to the sales team. If you are a highly motivated individual who thrives in a fast-paced environment and is not afraid to take initiative, this is the right role for you.

Responsibilities:

• Manage non-standard deals through the review process to assess risk, ensure quality assurance, business, and operational compliance
• Collaborate with various teams such as sales, legal, and finance to facilitate deal execution and resolve any issues or conflicts that may arise during the process
• Maintain commercial details in Salesforce and help standardize custom terms across regions, products and channels to enable predictable outcomes
• Serve as a trusted advisor by providing guidance and insights to the sales team on optimal deal structure and pricing
• Assist in streamlining key operational workflows to support efficient and sustainable growth
• Drive improvements in reporting and dashboards to measure outcomes and track key metrics
• Provide ongoing support in documenting our processes as well as best practices and lessons learned in deal strategy
• Foster a high-performing team environment by proactively seeking out opportunities for personal and team development

Qualifications:

• 3+ years of experience in a relevant field (e.g. sales operations, revenue operations, order management, or deal strategy, tech/SaaS background a plus)
• Proficiency in Salesforce (CPQ a plus), Excel, and Google Sheets
• Ability to build relationships and trust with internal stakeholders at all levels across all functions
• Project management and risk assessment abilities
• Operates with minimal supervision and high discretion
• Organizational and analytical skills
• Out of the box thinker and ability to think creatively to solve problems