OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are seeking a highly motivated Data Center Service Manager. This role is critical in ensuring the continuous improvement of our services and in managing the day-to-day operations, including run operations, repairs, safety, and reporting. The ideal candidate will be responsible for rack installations, Fiber Span repair, and understanding of optical repair. Including assigning action items, managing project timelines, and ensuring that deliverables are met to both EOS's and our clients' satisfaction. 

This role requires travel to different sites. 

KEY RESPONSIBILITIES:

Project Leadership

• Lead cross-functional teams in the planning, execution, and successful completion of data center and network installation projects.
• Ensure alignment with project goals, ensuring all milestones are met according to agreed timelines.

Tactical Planning 

• Develop and manage comprehensive project plans that define scope, schedule, budget, resource allocation, and risk management strategies.
• Drive execution to ensure efficient delivery and high-quality outcomes.

Stakeholder Management 

• Build and nurture strong relationships with internal stakeholders, external vendors, and subcontractors.
• Facilitate ongoing communication and collaboration throughout the project lifecycle to ensure smooth project delivery.

Resource Management 

• Oversee resource allocation for personnel, equipment, and materials. Optimize resource utilization to enhance efficiency and ensure timely project delivery.

Quality Assurance 

• Establish and implement rigorous quality control measures to meet project specifications and regulatory requirements, ensuring successful project delivery.

Risk Mitigation 

• Proactively identify potential risks or issues and create risk management strategies to minimize disruptions.
• Develop mitigation plans to ensure projects are completed on time and within scope.

Budget Control 

• Monitor and track project budgets, expenses, and potential cost-saving opportunities.
• Ensure strict adherence to financial guidelines and accurate reporting.

Reporting and Documentation 

• Prepare regular status reports, performance metrics, and project updates for stakeholders.
• Provide clear communication on progress, challenges, and milestones to leadership and clients.

Continuous Improvement 

• Lead post-project reviews and lessons learned sessions.
• Identify process improvements and best practices to drive innovation and enhance future project performance.

ESSENTIAL CRITERIA:

Experience & Technical Expertise

• Proven experience managing global technical teams and supporting enterprise network deployments and operations.
• Strong understanding of networking concepts including routers, switches, dynamic routing protocols, and circuit troubleshooting.
• Experience with process improvement and systems development, particularly through automation to streamline workflows.
• Demonstrated ability in managing change control processes and conducting maintenance activities in production environments.

Customer Success & Service Management

• Experience in service management, customer expectations management, and ensuring exceptional customer experiences that meet SLAs.
• Track record of developing customer success plans, defining KPIs, and driving client relationships with a focus on service excellence.
• Ability to manage and prioritize multiple tasks and ensure delivery within tight deadlines.

Leadership & Communication Skills

• Excellent leadership and interpersonal skills to foster collaboration across global teams.
• Strong communication skills with the ability to convey complex technical issues clearly to clients and decision-makers.
• Self-motivated and proactive in identifying and solving problems independently.

Operational & Organizational Skills 

• Strong organizational and time-management skills, with the ability to manage sensitive and confidential information.
• Ability to influence, negotiate, and make decisive decisions in high-pressure environments.
• Solid understanding of service management principles, ITIL, or equivalent frameworks.

DESIRABLE CRITERIA:

• Experience with Data Center operations, cloud computing, and large-scale infrastructure deployments.
• Data-driven with a focus on continuous improvement and optimization of service delivery.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#IND

#LI-ONSITE

Position Highlights:

• Temporary Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at one location (Columbus, GA 31901)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. 

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. 

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

GUEST SERVICES STAFF

• GUEST SERVICES 
• SHOW OPERATIONS STAFF
• USHER/TICKET TAKER

1. GUEST SERVICES STAFF

SUMMARY

Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.

PRIMARY RESPONSIBILITIES

• Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.
• Operate the various coat check rooms within established guidelines and procedures at the venue.
• Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access).
• Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly.
• Seat guests and assist ADA patrons.
• Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings.
• Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
• Monitor venue during guest arrival and exit to comply with fire department safety regulations.
• Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency
•  A minimum of 1-2 years of related work experience
• Ability to work in varying conditions
• Ability to lift 50 lbs. without assistance
• Positive attitude with superior customer service skills
• Ability to stand, walk, and climb stairs for long periods of time

PREFERENCES

• Previous experience working in events and knowledge of the music industry preferred
• Availability to work nights, weekends, and holidays as needed according to venue schedule.
  
  
  

2. SHOW OPERATIONS STAFF

SUMMARY

The Show Operations Staff will be responsible for both custodial and guest services support. This position will ensure cleanliness of pre-show and post-show common areas in addition to public areas throughout the event. The Show Operations Staff will also deliver optimal customer service by assisting with guest directions, guiding guests to exit points, escalating guest complaints when necessary, and provide guest seating support.

PRIMARY RESPONSIBILITIES

• Responsible for pre-show and post-show cleaning of common areas (i.e. lobby, restrooms, elevators, seating, etc.) while maintaining and ensuring cleanliness in public areas throughout the event.
• Assist with opening doors for crowd control, providing suite holder directions, managing bar lines, escalating guest complaints as necessary, in addition to guiding and directing guests to exit points and around any production load-out that may impact exits.
• Provide reserved guest seating support such as setting chairs as needed, marking chairs for seating locations, directing guests to seat locations, and assisting ADA patrons while complying with facility/event ADA requirements.  

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 1-3 years of related work experience.
• Ability to work in varying conditions.
• Excellent interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Ability to take direction and work well with others.
• Ability to stand for extended periods of time and lift tables, chairs, etc.
• Available to work nights, weekends, and holidays.
  
  
  

3. USHER/TICKET TAKER

SUMMARY

The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise.  

PRIMARY RESPONSIBILITIES

• Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s).  
• Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information. 
• Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements. 
• Display a calm and attentive demeanor when rectifying issues with guests. 
• Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area. 
• Control access points to prevent unauthorized entries. 
• Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager. 

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency  
• A minimum of 0-1 years of related work experience  
• Able to work efficiently in a fast-paced environment 
• Exemplify a strong commitment and willingness to provide excellent customer service 
• Maintain a neat, clean and professional appearance 
• Possess strong interpersonal and communication skills  
• Sound judgement; able to make sound decisions 
• Available to work evenings, weekends, and holidays 

Payscale: $10 - $14

Bonus: This position is not eligible for a bonus under the current

bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA

qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

A Brief Overview

Under the supervision of the General Manager the Maintenance Specialist is responsible for ensuring the functionality of the venue prior, during, and after concerts and events. The Maintenance Specialist will perform various maintenance tasks such as painting, plumbing, electrical, heating/ air conditioning systems or construction tasks as they arise to make sure the venue is looking and functioning to its best potential. This individual will oversee daily, weekly, monthly scheduled cleaning and various assigned maintenance projects.

What you will do

• Perform daily, event and regularly scheduled cleaning and maintenance projects. Responsible for the overall maintenance of the venue, including: carpet repair/cleaning, painting of interior/exterior, elevator repair, bathroom maintenance, upkeep of air-conditioning and heating, electrical and plumbing work, other repairs/maintenance as needed.
• Perform duties as directed by Manager to maintain all facility equipment in good working condition.
• Assist with inspecting systems throughout the facility to detect malfunctions and determine a solution for repair.
• Participates in developing standard procedures for maintaining the cleanliness and upkeep of venue and all associated assets.
• Assist with the purchase of work materials as needed or as directed.
• Work with Manager to schedule and supervise part time cleaners according to venue event schedule.
• May be responsible for coordinating with outside vendors on repair and maintenance work, building set props and decorations and assisting with advancement of production as needed.

Education Qualifications

• High School Diploma or its equivalency

Experience Qualifications

• 0-2 years Of related work experience.
• Organized with previous supervision experience
• Experience in proper cleaning solutions and overall repair/maintenance
• HVAC experience a plus.

Skills and Abilities

• Must have immediate knowledge of electrical systems and plumbing systems – National Electrical Code a plus
• Able to meet tight deadlines and work effectively in a high-pressure environment
• Must be able to work flexible schedule, including nights, weekends and some holidays
• Must be able to climb, crawl, bend, and stoop with or without reasonable accommodation.
• Basic computer skills preferred.

Qualifications (ALL)

• High School Diploma or its equivalency
• 0-2 years Of related work experience.
• Organized with previous supervision experience
• Experience in proper cleaning solutions and overall repair/maintenance
• HVAC experience a plus.
• Must have immediate knowledge of electrical systems and plumbing systems – National Electrical Code a plus
• Able to meet tight deadlines and work effectively in a high-pressure environment
• Must be able to work flexible schedule, including nights, weekends and some holidays
• Must be able to climb, crawl, bend, and stoop with or without reasonable accommodation.
• Basic computer skills preferred.

Payscale: $15 - $20

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

AEG Worldwide is the world’s leading sports and live entertainment company with operations in the following business segments:

• AEG Presents, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals
• AEG Sports, which is the world’s largest operator of sports franchises and high-profile sporting events
• AEG Global Partnerships, which supports each of AEG’s divisions through worldwide sales and servicing of sponsorships including naming rights, premium seating and other strategic partnerships
• AEG Real Estate, which develops major sports and entertainment districts worldwide

With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.

PRODUCTION STAFF 

• PRODUCTION RIGGER
• PRODUCTION RUNNER
• STAGEHAND
  

1. PRODUCTION RIGGER

SUMMARY

The Production Rigger will be responsible for safely aligning, leveling, and anchoring all equipment and adhering to the weight capacities of rigging points of the venue. In addition, this position will control the movement of equipment and ensure that all audio, video, and lighting equipment are functional and reliable prior to the show. 

PRIMARY RESPONSIBILITIES

• Responsible for safely aligning, leveling, and anchoring equipment (i.e. audio, video, lighting, aerial harnesses, etc.) from fixed points in the ceiling or truss structures and controlling the movement of the equipment.  
• Responsible for adhering to the weight capacities and stress limits of rigging points, motors, and other rigging equipment. 
• Responsible for testing all functionality and reliability of rigging prior to the show and ensure the safety of all gear, equipment, staff and people at the event. 
• Maintain work area for events while ensuring adherence to all SFFD, OSHA, and ADA requirements in addition to the safety of all local and touring staff, artists, patrons with respect to all production elements. 

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency  
• A minimum of 1-2 years of related work experience. 
• Must demonstrate rigging proficiency either through union membership or third-party certification. 
• Knowledge of OSHA/ADA laws and regulations.  
• Must be able to take direction and execute instructions accurately. 
• Good interpersonal and communication skills. 
• Strong attention to detail. 
• Ability to work in a fast-paced environment. 
  
  

2. PRODUCTION RUNNER

SUMMARY

The Production Runner is responsible for assisting and transporting event materials to and from the venue or event in a safe and efficient manner. This position is the “go to” person for various production and artist requests to fulfill production needs and the artist rider.  

PRIMARY RESPONSIBILITIES

• Collect, transport, and deliver equipment, supplies, and materials to and from the venue. 
• Run various errands by foot, bike, vehicle, or public transportation at various distances. 
• Make purchases for the show and venue as needed for event needs as directed by the production manager or supervisor.  
• Assist the production office with administrative duties including making signage, drafting correspondence, and taking inventory.  
• Perform other various duties as required or requested from supervisor to fulfill show needs and artist rider.  

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency   
• A minimum of 1-2 years of related work experience  
• Must be able to take direction and execute instruction accurately  
• Must have valid driver’s license if venue location requires driving 
• Excellent communication and interpersonal skills 
• May be required to drive a rented or company vehicle and must meet state requirements regarding rental vehicles 
• Previous live music production experience is a plus  
  
  

3. STAGEHAND

SUMMARY

The Stagehand is responsible for performing all setup before, during, and after events which includes, but is not limited to, assembling and disassembling production equipment on stage. In addition, the Stagehand will work closely with and assist carpenters with scenery build, installation, video, sound and light production.

PRIMARY RESPONSIBILITIES

• Responsible for assembling and setting up at the beginning of the scene (i.e. props, microphones, musical instruments, scenery, etc), disassembling and removing equipment at the end of the scene in addition to cleaning up the stage and backstage area after performances. 
• Load and unload equipment from trucks and set up equipment according to stage design while ensuring safety requirements are met. 
• Assist carpenters with scenery build and installation of stage maintenance, construct and paint set pieces, move and rearrange furniture. 
• Work closely with electricians and lighting assistants with maintenance of video, sound, and light production. 
• Ensure operations of systems are functioning properly. 

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency 
• A minimum of 1-2 years of related work experience. 
• Previous experience with manual labor preferred. 
• Forklift and heavy machinery certified. 
• Must have a valid driver’s license if venue location requires driving. 
• Must be able to take direction and execute instructions accurately. 
• Ability to work in a fast-paced environment. 
• Ability to lift, push and pull up to 50 pounds. 
• Bilingual English/Spanish preferred. 

Payscale: $10 - $23

Bonus: This position is not eligible for a bonus under the current

bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA

qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

Reporting to the Manager of Customer Operations Systems, the Internal Systems Engineer (Applied AI) is a specialized, high-impact builder role dedicated to supercharging our Customer Operations teams (Support, Success, Onboarding, Implementation).

This is a highly practical, application-focused engineering position instrumental to our AI transformation. You will spend your time across three types of work:

1. Building AI-powered tools and agents. You will integrate applied AI into our workflows using modern frameworks. You will consult with business stakeholders to help explain the art of the possible, guide them in defining logic and prompts, and own building and maintaining agentic workflows and tools. Example projects include building an AI-powered QA and training tool with a RAG component for new support agents, architecting agentic workflows for our onboarding team, or building a FreshDesk integration that suggests draft responses to tickets.
2. Building and maintaining a shared agent platform. This is what makes AI scale beyond our team. You will build and maintain the templates, approved patterns, and deployment infrastructure that enable people across Customer Operations to build their own agents without needing to figure out hosting, monitoring, or API connectivity themselves. When a Technical Services lead wants to build an agent that automates "pixel not firing" investigations, they should be able to do it on your platform without writing a deployment script. You own making self-serve actually work.
3. Building robust internal software, integrations, and automations - such as developing custom FreshDesk widgets to support our agents. You will own the full lifecycle of these apps: building, hosting, monitoring, maintaining, and eventually retiring them when they're no longer needed.

Many job descriptions define themselves as "critical" or "pivotal." This role genuinely is. impact.com has thousands of clients, millions of partners, endless data, and complex multi-system processes. As a business, we are ensuring we are on the cutting edge - aggressively automating and scaling up what we do with AI. This role owns a substantial portion of that transformation for a critical part of our business.

A note on how you'll work with others: when someone across Customer Operations builds a pilot that proves value, you don't take it over. You partner with them to elevate it - bringing engineering rigor, production infrastructure, and scale while they maintain creative control and ongoing input. When someone has a great idea but isn't technical enough to build it themselves, your first instinct is to build it with them, growing their skills in the process. You're an accelerator, not a bottleneck.

This role is for the person who embodies the overlap of curiosity, process-obsession, and action orientation. It is for the passionate tinkerer who also gets carried away exploring custom Salesforce structures and data flows. It is for the person who has been building agentic workflows to manage their household tasks in their free time because they can't stop playing with the new tools AI offers.

If you are that person - if you are a highly motivated, thoughtful builder - and you want to leverage applied AI on a daily basis, this is the role for you.

What You'll Do:

• Software Development Foundation: Proven experience building, hosting, and maintaining applications and tools. You are comfortable writing clean, functional code (Python, JavaScript/TypeScript, etc.) to solve operational problems. You understand what it means to keep something running in production, not just get it working once.
• API & Integration Expertise: Deep experience working with REST APIs. You can easily build connectors between distinct SaaS platforms to automate data flows and trigger actions.
• Applied AI Engineering: Hands-on experience with LLM orchestration frameworks (like LangChain or LangGraph). You understand MCPs, RAG pipelines, agentic workflows, DAG vs linear flows, engineering HITL systems, and have built real-world systems using these rails.
• AI Evaluation & Quality: Experience setting up and running evals for LLM outputs. You know how to build systems that grade, evaluate, and test AI responses for accuracy and safety (e.g., LLM-as-a-judge). You understand CI/CD for AI systems and can build regression testing pipelines.
• Platform Thinking: You don't just build one-off tools - you think about how to make your work reusable. You can design templates, abstractions, and deployment patterns that other people (including non-engineers) can use to build on top of what you've created.
• Systems Thinking & Process Orientation: You don't write code in a vacuum; you map out complex operational workflows before you start building. You have a knack for seeing how different tools, teams, and data flows interact, ensuring your solutions address the actual problem without creating downstream issues.
• Cross-Functional Collaboration: Ability to work closely with non-technical business stakeholders. You can take a process flow and prompt designs from a business leader and turn them into a functioning, hosted application. Equally important: you can teach - walking a non-technical person through building their first agent is as valuable as building it yourself.
• Autonomous Builder: You are a self-starter who thrives in an agile environment. You don't need excessive hand-holding to figure out how to host a script or deploy a small internal app.
• Relentless Tinkerer: You were the first person in your current role to start building agents. You have had personal subscriptions to Claude, Gemini, ChatGPT, Cursor, etc.

What You Bring:

• Experience building custom apps or integrations specifically for Freshdesk (or similar enterprise ticketing systems like Zendesk/Jira).
• Background working in or building tools for Customer Support, Customer Success, or Onboarding teams.
• Experience integrating with knowledge base platforms (like Gitbook or similar documentation sites).
• Proven experience taking automation projects from concept to deployment within a large, complex organization.
• Experience building internal platforms or developer tools that other teams use to self-serve.
• Experience with monitoring and observability for AI systems in production.

Salary range: $140,000.00 - $160,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Columbus

About The Role

As a Divisional Production Recruiting Lead, you are the single-threaded owner of all production/manufacturing/supplychain hiring outcomes for your assigned Division. This role exists to solve a critical alignment gap: giving Divisional leaders direct visibility, accountability, and control over their talent pipelines while maintaining leverage from centralized recruiting operations.

You will operate as an embedded player-coach and strategic program manager—personally executing your Division's most critical and complex production assignments while aligning the priorities and workload of the centralized production recruiting team for all of your divisional roles. This is a high-impact, high-autonomy role designed for a proven recruiting operator who can think strategically, execute tactically, and build trusted relationships with senior divisional leadership.

This role is a deliberate bridge in our organizational evolution: it creates the foundation for Divisions to eventually roll-up production recruiting end-to-end while maintaining execution efficiency and central coordination during a period of structural maturity.

What You'll Do

Divisional Accountability & Strategic Ownership

• Own end-to-end production hiring outcomes for your Division, including headcount planning, demand forecasting, requisition prioritization, and delivery against hiring targets.
• Act as the primary strategic talent partner to your Divisional Head of TA and senior divisional leaders, translating business objectives into executable hiring strategies.
• Deliver regular reporting on hiring health, pipeline velocity, capacity constraints, and risk mitigation to divisional leadership—providing full transparency and "positive control" over talent delivery.
• Define and manage SLAs, hiring goals, and success metrics for your Division's production portfolio in partnership with business stakeholders. 

Hands-On Recruiting Execution (Player)

• Personally own and execute full-cycle recruiting on priority roles as needed for your Division's most critical, complex, or strategic production roles, including:
  • Leadership and senior technical hires (Head of, Director, VPs)
  • Single-point-of-failure roles or positions with unique market challenges
  • First-of-their-kind roles requiring deep business context and creative sourcing strategies
• Set the standard for recruiting excellence within your Division—demonstrating best-in-class sourcing, candidate engagement, assessment rigor, and offer negotiation.
• Maintain credibility and market intelligence by staying hands-on in the craft of recruiting, ensuring you deeply understand talent availability, compensation trends, and competitive dynamics. 

Program Management & Priority Direction (Coach)

• Align the day-to-day priorities of the centralized production recruiting team aligned to your Division, ensuring their focus is calibrated to the highest-impact hiring needs.
• Provide coaching, real-time feedback, and quality assurance to centralized recruiters working on your Division's roles (without formal people management responsibility).
• Lead the operational rhythm for your Division's production hiring portfolio, including intake meetings, pipeline reviews, and cross-functional coordination with hiring managers, HR, and Finance.
• Act as the single escalation point for hiring blockers, process breakdowns, or stakeholder misalignment within your Division.
• Design and lead surge hiring initiatives, high-volume campaigns, or other complex hiring programs specific to your Division's business needs. 

Cross-Functional Collaboration & Influence

• Partner closely with The Lead Coordinator, for Overall Divisional Production TA to ensure process consistency, share best practices, and contribute to cross-divisional reporting and strategic planning.
• Provide structured input into performance evaluations and development plans for centralized recruiters supporting your Division, ensuring their contributions to divisional outcomes are recognized.
• Build strong relationships with Divisional BizOps, Finance, and Workforce Planning teams to align on headcount allocation, budget, and hiring sequencing.
• Influence hiring manager behavior and decision-making, serving as a trusted advisor on candidate quality, market realities, and talent strategy trade-offs. 

Who You Are

You are a high-performing recruiting operator who thrives in ambiguity and enjoys owning outcomes. You are equally comfortable rolling up your sleeves to close a Director-level hire and stepping back to orchestrate a 50+ role hiring sprint. You have the business acumen to partner with senior leaders, the program management discipline to drive complex initiatives, and the recruiting chops to execute at the highest level.

You see this role as what it is: a strategic springboard—a chance to prove you can own a business-critical function, build scalable systems, and lead through influence before stepping into formal people leadership.

Required Qualifications

• 8+ years of talent acquisition experience, including significant recent experience as a full-cycle production or technical recruiter in a fast-paced, high-volume environment.
• Proven ability to operate independently with minimal oversight, managing complex hiring portfolios, competing priorities, and ambiguous situations with sound judgment.
• Strong business partnership skills: experience influencing and advising Director-level and above stakeholders, translating business needs into hiring strategies, and managing escalations diplomatically.
• Demonstrated program management capability—experience leading hiring initiatives beyond individual requisitions, coordinating cross-functional teams, and delivering results through others.
• Excellent analytical and communication skills: ability to use data to drive decisions, tell a compelling story, and present hiring health narratives to senior leadership.
• Comfortable working in a matrixed environment, providing direction and feedback to peers without formal management authority. 

Preferred Qualifications

• Direct experience recruiting for production, production operations, or frontline roles in industries such as synergistics, robotics, logistics, manufacturing, field services, or government contracting.
• Experience working in a decentralized or divisional business structure, particularly in organizations undergoing TA operating model transitions.
• Formal program or project management training or certification (e.g., PMP, Agile, Six Sigma).
• Prior experience as a recruiting lead, squad lead, or business partner with responsibility for a portfolio of hiring beyond personal requisition load.
• Familiarity with workforce planning, capacity modeling, and demand forecasting in partnership with Finance or BizOps teams.
• Track record of mentoring or coaching recruiters, with examples of improving team performance or developing junior talent. 

Why This Role Matters

This is not a typical recruiting role. You are being entrusted with divisional accountability for a critical talent function during a pivotal moment in the organization's evolution. You will have direct influence over your Division's ability to meet contract milestones, scale operations, and hit revenue targets. Success in this role positions you as a proven internal candidate to lead a fully embedded or expanded Production TA organization in the future—and equips you with the strategic leadership experience needed to advance into senior TA leadership roles across the enterprise. You will be the bridge between strategy and execution. Between central leverage and divisional ownership. Between what we do today and what we build tomorrow.

PURPOSE OF POSITION:

The purpose of the Field Service Lead role is to manage, supervise, and optimize the performance of a team of field service technicians and engineers as they perform start-up/commissioning, troubleshooting, and maintenance of IEM products at customer sites. This is a working-lead role, combining hands-on field responsibilities with direct oversight of a team of approximately 8 technicians supporting 2–6 active customer sites.

SUPERVISORY RESPONSIBILITIES:

• Provides daily guidance, work direction, coaching, mentorship, and technical support to field service technicians.

ESSENTIAL FUNCTIONS:

• Lead and coordinate start-up and commissioning activities for electrical equipment across multiple customer sites, ensuring on time completion and minimizing open issues.

• Provide daily supervision, mentorship, and training to field service technicians.

• Serve as the technical lead, offering product expertise and advanced troubleshooting guidance to technicians and engineers.

• Travel to IEM manufacturing or field service facilities as required to participate in or lead training activities, factory witness tests, and shop testing.

• Identify project areas of risk that may adversely affect the success of subordinate technicians and report these risks to management for action.

• Works on job sites to complete project start-up/commissioning, resolving punch list items found at the job site. Works with IEM Project Managers to update punch lists and ensure jobs are closed out and paperwork deliverables are met.

• Coordinate with commercial and administration teams for requests outside of the startup/commissioning scope.

• Ensure technicians have required tools, materials, and documentation to perform work effectively at each site.

• Report product or quality concerns to management and collaborate with production and engineering teams to address identified deficiencies.

• Work with the Division Manager, Field Service Manager, Field Service Support, and Site Operations Representative in scheduling additional field resources and/or teams to cover service needs.

• Perform other duties as assigned by management.

COMPETENCIES:

• Team Leadership & Coaching: Provides day-to-day direction, mentorship, and support to field service technicians, reinforcing accountability, development, and high-quality execution.

• Technical Expertise: Demonstrates strong working knowledge of electrical equipment start-up, commissioning, troubleshooting, and maintenance, and serves as a technical resource to the team.

• Planning & Coordination: Organizes field activities, manpower coverage, tools, materials, and documentation to support multiple active customer sites and meet service demands.

• Customer Focus: Builds and maintains positive customer relationships through professionalism, responsiveness, and effective communication during field activities.

• Problem-Solving & Decision-Making: Identifies field issues, assesses risk, and takes timely, practical action to support project completion and minimize disruption.

• Safety & Compliance: Promotes and follows safe work practices, including LOTO and site-specific safety requirements, and reinforces compliance across the team.

• Communication & Collaboration: Communicates clearly with technicians, managers, project teams, and internal support functions to ensure alignment, issue resolution, and timely closeout of work.

• Organization & Execution: Manages multiple priorities, maintains attention to detail, and ensures field documentation, punch list updates, and follow-up actions are completed accurately and on time.

EDUCATION AND EXPERIENCE:

• Associate degree, vocational training, military experience, or equivalent experience in power distribution systems, including switchgear, UPS, generators, PDUs, or related equipment commissioning activities.

• Minimum of 2 years of field service experience, with an emphasis on start-up and commissioning of electrical equipment.

• Experience with switchgear, electrical distribution systems, and electrical control systems preferred.

• Familiarity with advanced communication protocols and networking concepts preferred.

• Prior supervisory or lead-level experience preferred.

• Understanding of lock-out/tag-out (LOTO) procedures involving multiple power sources required.

• Strong teamwork and communication skills required.

• Ability to work independently with minimal supervision required.

• Effective problem-solving skills required.

• Strong organizational skills and the ability to manage multiple priorities required.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands: Activities: Sitting – 20% Walking/Standing – 80% Lifting: Must be able to bend, lift, and carry equipment and materials up to 50lbs. Vision: Long periods of close work on technical equipment, drawings, and computer screens.

Travel: Occasional travel (up to 75%) may be required to IEM regional field offices and vendor sites.

Mental Demands: Ability to interpret technical information, analyze issues, prioritize multiple tasks, solve problems in the field, and make sound decisions in a fast-paced service environment. Environment: climate-controlled office and warehouse environments, with occasional exposure to customer job sites as needed.

Position Overview

Woolpert is hiring a Deputy Survey Project Manager to join our dynamic Transportation team in one of our Dayton, Cincinnati or Columbus offices, who will assist in taking the helm of transformative transportation geospatial infrastructure projects, driving innovation and precision every step of the way. From overseeing route surveys with cutting-edge technologies like photogrammetry, lidar (mobile, aerial, UAS and terrestrial), and advanced mapping techniques, to managing right-of-way maps, construction surveys, and state land surveying services, your leadership will help shape the future.

Collaborating with dynamic, cross-functional teams, you’ll craft detailed, high-quality deliverables that meet and exceed expectations. Your role goes beyond project leadership—you’ll build lasting client partnerships, foster growth opportunities, and secure repeat business with the Ohio Department of Transportation (ODOT) and local municipalities.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Project Leadership

  • Assist in management of projects related to surveying for transportation infrastructure.
  • Prepares scopes of work and estimates for survey and mapping projects, including review of manhour estimates to ensure compliance against budgeted hours
  • Provides technical expertise and leadership in the project definition and planning phases.
  • Participate in scoping meetings with clients to determine project needs and requirements
  • Coordinate planning, scheduling, and data development processes.
  • Collaborate with senior management to resolve schedule and budget challenges as they arise and implement corrective action plans when deviations from budgets and/or schedules are evident. 
  • Keeps accurate notes, records, and meeting minutes to document workflow procedures and client standards.

  Team Collaboration

  • Analyze project resource needs and work with internal survey, photogrammetry and lidar teams to create detailed scopes, budgets and schedules for projects.
  • Responsible for advancement of project quality control and quality assurance processes, including updating project status documentation as deliverables are completed.
  • Works with team leaders to perform project assignments, drive resource planning, and assist in development of skills of other personnel.
  • Collaborate with survey, photogrammetry and lidar teams to deliver detailed and accurate project deliverables.
  • Provide oversight, reporting, and guidance throughout the project lifecycle.

  Technical Expertise

  • Performs QA/QC for difficult or complex boundary surveys and provides documented feedback for production staff to implement in future deliverables.
  • Review and perform quality control of final AutoCAD Civil 3D and Bentley Open Roads Designer mapping deliverables, often derived from multiple technologies.
  • Assists with the preparation of roadway right-of-way plans and conducts QA/QC of right-of-way plans.
  • Prepares or reviews survey reports and legal descriptions.
  • Performs research and interpretation of government files, utilities, and public records documents.
  • Assist in management and execution of various types of surveys using conventional and advanced technologies (photogrammetry, lidar)

  Client Relationship Management

  • Contribute to the growth of the organization by identifying opportunities for client expansion including State DOTs, transit authorities, cities and/or counties within Ohio.
  • Acts as technical expertise and representative of the firm at various functions, as needed
  • Foster repeat business by ensuring client satisfaction and delivering quality projects.
  • Develop and improve strategies to increase engagement with Ohio DOT and other stakeholders.

What You Will Bring:

• Licensure/Certification

  • LSIT Certification required, Ohio PLS a plus.

  Experience and Proficiency

  • 10+ years in the Survey/Geospatial industry.
  • 3+ years managing survey/geospatial transportation tasks.
  • Bachelor's Degree required
  • ODOT project experience preferred.
  • Proficient in surveying techniques and geospatial technologies (e.g., lidar, photogrammetry).
  • Working knowledge of industry-standard software (e.g., MicroStation ORD, AutoCAD Civil 3D, Trimble Business Center).
  • Excellent communication skills – written and verbal
  • Ability to translate technical geospatial concepts into understandable language for non-technical stakeholders.
  • Must be able to respond effectively to sensitive inquiries from clients, regulatory agencies, and/or members of the business community.
  • Proficiency in Microsoft Office tools
  • Possess attention to detail and accept an ownership mentality for ensuring data accuracy, deliverable quality, and adherence to established procedures, standards and policies.
  • Possess a proactive mindset to anticipate risks and ask questions before problems grow.
  • Strong organization skills to manage multiple priorities in a fast-paced environment
  • Ability to work both independently and collaboratively

  Other Requirements

  • Ability to travel for client visits, conferences and company functions.
  • Pre-employment verification, drug screening and satisfactory driving record required.

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-MK1

#LI-Hybrid

About the Opportunity

This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of your own: developing your market, your client relationships, and working to grow a recurring revenue stream.

If you're a relationship-driven seller ready to invest in building a business, this role blends sales, ownership, and community leadership into one unique opportunity.

Position Summary

We're seeking a Territory Sales Manager (known to N2 as Area Directors) to launch, grow, and lead a BeLocal publication in your local market. If accepted, you'd operate as a local publisher: driving revenue, building partnerships with business owners, and shaping a magazine that reflects the heart of your community.

Your first months will focus on establishing your territory and building your client base. From there, you grow an asset you own.

This hybrid position involves a blend of in-person community engagement and work performed from your home office.

Who You Are

• Entrepreneurial and self-directed: you're energized by building something, not just maintaining it
• A natural relationship-builder with consultative sales instincts
• Motivated by helping local businesses grow and succeed
• Confident enough to trust N2's proven system and make it your own

What You'll Do

• Conduct consultative meetings with local business owners to establish long-term advertising partnerships
• Build meaningful relationships within the community using a proven engagement model
• Connect local businesses with their ideal customers through your publication
• Engage with homeowners to capture authentic, community-driven content
• Manage your territory, sales pipeline, and publication operations
• Partner with N2's national team for design, production, training, and ongoing support
• Lead your publication's growth as the face of Stroll in your market

What You’ll Love

• Ownership, Not Just Employment – Build and manage a local publication business in your market
• Flexible Schedule – Design your workday around your life
• Comprehensive Training – Proven, repeatable systems to guide your success
• Award-Winning Culture – Supportive, nationally recognized team behind you
• Community Impact – Become a connector and leader in your local area

Income Snapshot

The average commission for the top 10% of Area Director franchisees with one BeLocal publication is $132,850*.

The average yearly commission earned among the top 10% of Reporting Publications (the 8 highest earning publications out of 84 total) was $139,360. Within this group, the median was $129,156, the highest was $198,956, and the lowest was $115,851.

Your financial results may differ. Important assumptions and qualifiers relating to this information can be found in Item 19 of our October 10, 2025 franchise disclosure document.

About The N2 Company

The N2 Company helps small- to mid-sized businesses connect with affluent homeowners through high-quality monthly publications, targeted digital advertising, and creative community events. Our portfolio includes 800+ custom publications across brands including Stroll, BeLocal, Greet, Real Producers, and more.

About BeLocal

BeLocal welcomes new movers to their community by connecting them with trusted local businesses. New residents value BeLocal as a guide to their new neighborhood. Local businesses benefit by reaching customers actively looking for services in their area.

Requirements

• High school diploma or GED
• US Resident
• Ability to operate a home-based business with local community engagement

About the Opportunity

This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of your own: developing your market, your client relationships, and working to grow a recurring revenue stream.

If you're a relationship-driven seller ready to invest in building a business, this role blends sales, ownership, and community leadership into one unique opportunity.

Position Summary

We're seeking a Territory Sales Manager (known to N2 as Area Directors) to launch, grow, and lead a BeLocal publication in your local market. If accepted, you'd operate as a local publisher: driving revenue, building partnerships with business owners, and shaping a magazine that reflects the heart of your community.

Your first months will focus on establishing your territory and building your client base. From there, you grow an asset you own.

This hybrid position involves a blend of in-person community engagement and work performed from your home office.

Who You Are

• Entrepreneurial and self-directed: you're energized by building something, not just maintaining it
• A natural relationship-builder with consultative sales instincts
• Motivated by helping local businesses grow and succeed
• Confident enough to trust N2's proven system and make it your own

What You'll Do

• Conduct consultative meetings with local business owners to establish long-term advertising partnerships
• Build meaningful relationships within the community using a proven engagement model
• Connect local businesses with their ideal customers through your publication
• Engage with homeowners to capture authentic, community-driven content
• Manage your territory, sales pipeline, and publication operations
• Partner with N2's national team for design, production, training, and ongoing support
• Lead your publication's growth as the face of Stroll in your market

What You’ll Love

• Ownership, Not Just Employment – Build and manage a local publication business in your market
• Flexible Schedule – Design your workday around your life
• Comprehensive Training – Proven, repeatable systems to guide your success
• Award-Winning Culture – Supportive, nationally recognized team behind you
• Community Impact – Become a connector and leader in your local area

Income Snapshot

The average commission for the top 10% of Area Director franchisees with one BeLocal publication is $132,850*.

The average yearly commission earned among the top 10% of Reporting Publications (the 8 highest earning publications out of 84 total) was $139,360. Within this group, the median was $129,156, the highest was $198,956, and the lowest was $115,851.

Your financial results may differ. Important assumptions and qualifiers relating to this information can be found in Item 19 of our October 10, 2025 franchise disclosure document.

About The N2 Company

The N2 Company helps small- to mid-sized businesses connect with affluent homeowners through high-quality monthly publications, targeted digital advertising, and creative community events. Our portfolio includes 800+ custom publications across brands including Stroll, BeLocal, Greet, Real Producers, and more.

About BeLocal

BeLocal welcomes new movers to their community by connecting them with trusted local businesses. New residents value BeLocal as a guide to their new neighborhood. Local businesses benefit by reaching customers actively looking for services in their area.

Requirements

• High school diploma or GED
• US Resident
• Ability to operate a home-based business with local community engagement

Forge Your Future with Us: 

At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from ideas into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities — all united by one goal: improving lives. If you’re driven by purpose and excited to make a tangible impact, this is where your journey begins. 

Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won’t just watch innovation happen — you’ll be part of it. Whether you’re scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you’ll play a key role in bringing hope to patients with genetic diseases. 

What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together. 

At Forge, your growth matters. We’re committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we’re proud to see team members grow with us. 

 If you’re ready to use your talent to help deliver hope to patients around the world, join us — and be part of something bigger than yourself. 

About The Role:   

We are currently seeking a Lab Materials Manager, Supply Chain to join the Forge Biologics team. The Lab Materials Manager, Supply Chain will directly contribute to the strategic, operational, and supply chain activities required to support our Laboratory programs and vision. The Lab Materials Manager will have oversight of laboratory inventory and will be responsible for coordination of teams in synergy with all internal groups to ensure schedule attainment for our internal and external clients. This role will manage Inventory levels and flow for both internal and external gene therapy programs. The candidate will utilize existing material handling methods as well as being responsible for leading a team responsible for material handling needs for all laboratory teams. The ideal candidate will have experience in modern supply chain methodologies, inventory management systems, be highly organized, have previous management experience, be able to use or willing to learn to operate industrial equipment (For example lift trucks, reach trucks, fork lifts, order pickers, etc), and able to prioritize their schedule to meet the needs of internal and external customers. 

Responsibilities: 

• Develop and implement inventory strategies that align with the Laboratory’s overall goals and objectives.  

• Collaborate with multiple R&D and Lab teams to ensure appropriate levels of inventory to support product development, manufacturing, and distribution requirements. 

• Identify opportunities for Inventory optimization and efficiency improvements within the Laboratory supply chain. Implement best practices and innovative solutions to enhance overall supply chain performance. 

• Robust data analysis of demand and usage to identify optimal stocking levels in the labs, warehouse, and with alignment with financial and business initiatives. 

• Oversee the logistics and distribution processes of moving materials to the labs, including transportation, warehousing, and order fulfillment.  

• Works directly with Laboratory personnel to ensure process communications are occurring in a timely manner and budget and timelines are being adhered to. 

• Work with the processes and systems that support material handling activities including receiving, storing, labeling, controlling, re-stocking laboratory products or materials. 

• Manages the materials space requirement plan and inventory plan in concert with the operational schedules in partnership with the Demand Plan and Planning Team. 

• Use forecasting data to help drive procurement decisions with the Procurement team, ensure adequate inventory levels, and prevent supply shortages. 

• Contributes to the SMOG (Slow Moving/Obsolete Goods) program and coordinates disposition with Forge partners to maximize inventory valuation 

• Lead, mentor, and develop a team of supply chain professionals. Foster a collaborative and results-oriented team culture. 

• Lead a team within the Supply Operations Warehouse team, and act as liaison between management and the team 

• Coordinating with other workers to resolve discrepancies between inventory and ERP transactions. Including mentoring and training new associates how to identify and resolve independently. 

• Performing extensive research on a wide range of inventory-related reports 

• Creating and utilizing advanced inventory reporting to optimize warehouse operations 

• Leading discussions with Supply Chain and other groups to ensure adequate inventory levels are maintained throughout the Research & Development inventory streams 

Qualifications: 

• Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, or a related field. MBA or advanced supply chain certification is a plus. Additional Years of experience may substitute for this requirement. 

• 5+ years’ experience in supply chain or laboratory operations within pharmaceutical, biopharmaceutical manufacturing or other highly regulated environments. 

• In-depth understanding of GMP regulations and quality systems related to pharmaceutical manufacturing.  

• Proven track record of successfully managing complex supply chain operations, including vendor management, demand forecasting, inventory optimization, and logistics.  

• Strong leadership qualities with the ability to inspire and motivate a team. 

• Previous experience in leading teams and cross functional groups 

• Ability to work hours necessary to support production and/or product transfer activities 

Preferred Skills: 

• Industrial Equipment Certifications 

• Examples include lift trucks, reach trucks, fork lifts, order pickers, etc 

• Previous experience with standard Inventory Management systems (ERP) 

• Strong Leadership skills, and experience in managing teams 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.  

Work Environment and Physical Demands   

This position works in both a warehouse and typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. The noise level is usually moderate. This role utilizes a computer and other standard warehouse equipment such as powered industrial trucks and hand trucks. In this role, a candidates regularly move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, etc. Must be able to lift, carry, push, and/or pull objects weighing up to 50 lbs. Standard PPE and safety shoes are required to be worn for this role. They regularly communicate with others in person and electronically. Must have the ability to move around the facility for extended periods of time.  

Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

We’ve Got You Covered:  

At Forge Biologics, we believe our people deserve to be taken care of – in and out of the workplace. We’ve built a comprehensive compensation and benefits package designed to help you thrive, grow, and feel valued every step of the way:  

Health from day one 

• Health, dental and vision insurance start your first day – with 90% of premiums covered for you and your family.  

Time to recharge 

• A competitive paid time off plan – because rest fuels innovation.  

• 12 weeks of fully paid parental leave so you can focus on family when it matters most.  

Rewarding your impact 

• Annual bonus opportunities for all full-time team members.  

• 401(k) with company match to help you plan for the future.  

• Special employee discounts, including childcare and dependent care savings.  

Your wellness, supported 

• Onsite fitness facility at The Hearth. 

• Mental health counseling and financial planning services through our Employee Assistance Program.  

• Employer-paid short and long-term disability coverage to protect your peace of mind.  

Fuel for your workday 

• A fully stocked kitchen with free snacks and beverages – we keep you energized and ready for what’s next.  

Grow with us 

• Ongoing professional development resources, training, and mentorship programs to help you build your care and grow within Forge.  

Build the Path Forward

At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

As a Hardware Technician, you will be building cutting-edge hardware devices. You will be working hands-on with tools, configuring different hardware assemblies to help create the future of manufacturing. You will report to the Operations Manager and collaborate with the hardware engineers daily on process improvement and design feedback. As a hardware technician, you’ll be highly adaptable to the changing business environment and support the many activities within operations!

What You’ll Do

• Assemble, repair, and rework small electronic components and assemblies.
• Perform surface-mount (SMT) soldering and desoldering with precision and consistency.
• Interpret and follow engineering prints, schematics, and work instructions.
• Assist in assembly processes, ensuring adherence to quality and production standards.
• Configure basic network settings for devices, including IP setup and connectivity verification.
• Utilize basic Linux commands for device setup, diagnostics, and file management.
• Support mechanical assembly tasks involving fixtures, housings, fasteners, and hardware.
• Maintain a clean and organized workspace, following ESD and safety procedures.
• Collaborate with engineering and production teams to resolve build issues and provide feedback for process improvements.

Who You Are

• Technical training/Trade School certification/ Associate degree in Tech Engineering or related industry experience
• Proficiency working with small electronic components and PCB connections.
• Demonstrated ability to perform accurate and reliable SMS soldering.
• Detail oriented and have experience working with small and fragile components 
• Basic understanding of Linux, including command-line operation.
• Ability to perform basic network configuration (e.g., IP settings, ping tests, device connectivity).
• Knowledge of general assembly processes and production workflows.
• Mechanical aptitude, including comfort using hand tools and basic mechanical equipment.
• Ability to read and comprehend engineering prints, diagrams, and technical documentation.
• Passionate about what you do and enjoy working in a collaborative environment
• Eager to learn and grow in your field with a continuous improvement mindset
• Ok with working in the gray and able to quickly adapt to changing priorities 
• Understanding of laser safety
• Comprehension skills, Electronic language, component name and function (skills or summary

Physical Requirements & Working Conditions

• Requires the ability to lift 50 pounds
• Ability to operate and use shop equipment
• Able to climb ladders and bend over/move into awkward positions
• Commitment to high standards of workmanship, the production of quality products, and continuous quality improvement
• +35% Travel (domestic and international)

Why You'll Love It Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!

Who We Are

At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.

Build the Path Forward

 At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

As a Senior Hardware Technician, you will be building cutting-edge hardware devices. You will be working hands-on with tools, configuring various hardware components, and calibrating robotic systems to help create the future of manufacturing. You will report to the Operations Manager and collaborate with the deployment engineers daily on process improvement and design feedback. As a hardware technician, you’ll be highly adaptable to the changing business environment and support the many activities within operations!

What You’ll Do

• Perform cell calibrations utilizing FARO/Polyworks and RoboDK softwares
• Link between Deployment Engineering and Operations Manufacturing groups
• Provide first line troubleshooting and diagnosis of cells on the floor before and during FAT/deployment
• Investigate PLC Code (Allen Bradley) during operation/bring-up of the cell
• Assist Technical Writing team members by providing images and details for  documentation creation around bring-up processes
• Lead build & deployment of Path product
• Assembly of mechanical & electrical systems
• Light duty fabrication of test parts (cut/bend/drill/weld)
• General facility requests and 5s

Who You Are

• Technical training/Trade School certification/ Associate degree in Engineering Tech/BS Engineering or related industry experience
• Hands-on experience in assembly and troubleshooting of mechanical & electrical systems
• You have 5+ years in industrial automation shop experience
• Hands-on experience with FARO equipment (CMMs)
• You have knowledge of PLC (Ladder Logic) code structures 
• You have a knack for troubleshooting and analyzing
• You are personable, adaptable and have strong communication skills
• You have a track record of strong documentation skills

Physical Requirements & Working Conditions

• Requires the ability to lift 50 pounds
• Ability to operate and use shop equipment
• Able to climb ladders and bend over/move into awkward positions
• Commitment to high standards of workmanship, the production of quality products, and continuous quality improvement
• +35% Travel (domestic and international)

Why You’ll Love Working Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!

Who We Are

At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.

Build the Path Forward

At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

As a Hardware Technician, you will be building cutting-edge hardware. You will be working hands-on with tools, configuring different hardware assemblies to help create the future of manufacturing. You will report to the Operations Manager and collaborate with the hardware engineers daily on process improvement and design feedback. As a hardware technician, you’ll be highly adaptable to the changing business environment and support the many activities within operations!

What You’ll Do

• Lead build & deployment of Path product
• Assembly of mechanical & electrical systems
• Light duty fabrication of test parts (cut/bend/drill/weld)
• General facility requests and 5s

Who You Are

• Technical training/Trade School certification/ Associate degree in Engineering Tech/BS Engineering or related industry experience
• Hands-on experience in design, assembly, and troubleshooting of mechanical & electrical systems (nice to have Polyworks and FARO experience) 
• You have fabrication or machine shop experience
• Detail oriented and have experience working with small and fragile components 
• Passionate about what you do and enjoy working in a collaborative environment
• Eager to learn and grow in your field with a continuous improvement mindset
• Ok with working in the gray and able to quickly adapt to changing priorities 

Physical Requirements & Working Conditions

• Requires the ability to lift 50 pounds
• Ability to operate and use shop equipment
• Able to climb ladders and bend over/move into awkward positions
• Commitment to high standards of workmanship, the production of quality products, and continuous quality improvement
• +35% Travel (domestic and international)

Why You'll Love It Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!

Who We Are

At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours

Build the Path Forward

At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

We need a Technical Marketing Engineer. Someone who's spent real time in manufacturing and can turn that knowledge into content that technical buyers actually trust.

This isn't a traditional marketing role. You'll sit on the marketing team but spend your time with engineering, applications, sales, and customer success. Your job is to make sure everything we put out speaks the language of the shop floor, not Silicon Valley.

If a welding engineer reads our white paper, they should think "these people know what they're talking about." That's the bar.

What You’ll Do

• Write white papers, case studies, application guides, product one-pagers, and blog posts grounded in actual manufacturing and welding knowledge
• Build and maintain ROI calculators, business case tools, and other quantitative sales enablement materials
• Translate AI and robotics capabilities into clear, credible messaging for manufacturing audiences. No buzzword stacking.
• Support product launches with technically accurate positioning, competitive analysis, and go-to-market materials
• Create demo scripts, talking points, and presentation content for trade shows (FABTECH, AWS, industry events)
• Work with the applications engineering team to capture customer stories, weld data, and production metrics
• Be the last check on all outbound technical marketing. If it would lose credibility with a fabrication manager, it doesn't go out.
• Contribute to website content, video scripts, and social posts that need technical depth
• Help sharpen competitive positioning against traditional automation and other robotics companies

Who You Are

• Bachelor's degree in Mechanical Engineering, Welding Engineering, Manufacturing Engineering, or a closely related field
• 3+ years in engineering, manufacturing, welding, or fabrication environments. You've been on shop floors and understand the realities of production.
• Strong technical writing. You can explain complex concepts clearly without dumbing them down.
• Familiarity with welding
• Comfortable working across engineering, sales, and leadership teams

Desired but not required:

• AWS CWI or CWE certification
• Experience with robotic welding or automation systems
• Background in applications engineering, technical sales, or product marketing at a manufacturing technology company
• Experience building ROI models or business case analyses
• Familiarity with heavy fabrication, shipbuilding, structural steel, or defense manufacturing
• Working understanding of AI/ML concepts (you don't need to write code, but you should be able to explain what a model does and why it matters)

Why You’ll Love Working Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!

Who We Are

At Path Robotics, we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.

Build the Path Forward

At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world, closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

Our Mechanical Engineers work on some of the most important things we need to change the future of manufacturing - electromechanical components and automation systems that enable safe part holding and quality welds. Our flexible backend system integrates robots, sensors, and other systems present in manufacturing and combines them with our cutting-edge algorithms. You will report to our Hardware Engineering Manager and will join a team of dedicated, supportive, and enthusiastic people to help create the future of manufacturing. 

What You’ll Do

• Design welding fixtures, tooling, and robotic cell layouts for automated robotic welding systems.
• Create build-to-print part and assembly drawings, mechanical BOMs, and layouts in SolidWorks, applying GD&T as needed.
• Perform structural validation using SolidWorks Simulation (FEA) to support design decisions.
• Design and integrate pneumatic and low-voltage electrical subsystems within mechanical assemblies.
• Build and validate designs at our manufacturing facility by hands-on prototyping. 
• Assist in manufacturing through machine shop work and assembly as needed
• Support builds, kitting, and installations, resolving mechanical issues as systems are deployed.
• Implement engineering change requests (ECRs) driven by build and field feedback.
• Partner with manufacturing and supply chain to reduce BOM cost, improve availability, and standardize parts.
• Capture lessons learned and roll improvements into standards, libraries, and future designs.

Who You Are

• Bachelors degree in mechanical or aerospace engineering, or equivalent
• 2–6+ years of experience in mechanical design for automation or robotic systems, ideally in robotic welding environments.
• Experienced with fixture design, robotic cell layouts, and production automation hardware.
• Strong user of SolidWorks, including FEA, with the ability to interpret and apply results pragmatically.
• Comfortable producing manufacturing-ready engineering drawings
• Familiar with pneumatic systems, electrical interfaces, and mechanical integration points.
• Knowledgeable in machine safety as it applies to mechanical design, risk reduction, and designing for safe operation and maintenance.
• Experienced in working with PDM/PLM systems and supporting designs through change.
• Hands-on and curious about how designs translate to the shop floor.
• Thinks in terms of repeatability, deployment efficiency, and operational scale.
• Seeks feedback from internal and external customers, and uses it to drive continuous improvement.
• Communicates clearly, works well across disciplines, and values shared ownership.
• Motivated by making each deployment easier, faster, and more reliable than the last.

Why You’ll Love Working Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!

Who We Are

At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.

Build the Path Forward

At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

We are looking for an experienced Customer Success Manager with experience supporting customers in the defense industry to enable a seamless implementation of Path’s products while laying the foundation for future account growth. You will serve as the voice of the customer to drive cross-functional alignment, ensuring customers are receiving the most value possible from our products. 

What You’ll Do

• Serve as the primary point of contact for multiple customers across North America
• Own the customer relationship post-signature through ongoing support, including close cross-functional coordination with our internal deployments team
  Act as the voice of the customer internally across product, engineering, and sales
• Coordinate ongoing customer touchpoints to ensure customer production planning aligns with the capabilities of our robotic systems
• Own customer utilization and long-term success of our robotic systems across all assigned accounts

Who You Are

• Experience working with customers in the defense industry, including familiarity with regulated environments, government stakeholders, or defense contractors
• Willingness to travel up to 30% to customer sites to build relationships, provide support, and gain a deep understanding of customer operations
• Comfortable communicating technical concepts to non-technical audiences
• Capable of negotiating with internal and external stakeholders at the executive level
• Customer-obsessed and deeply invested in delivering measurable value through products and services
• Excited by the opportunity to grow a book of business using modern monetization and expansion strategies
• Detail-oriented and able to operate effectively in a fast-paced, evolving environment
• Motivated by the opportunity to make an immediate impact at a venture-backed startup
• Passionate, collaborative, and energized by working closely with cross-functional teams

Why You'll Love It Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!
  

Who We Are

At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.

Regulatory and Compliance Requirements
This position may support work performed under U.S. Government contracts and requires compliance with applicable federal regulations, including FAR and DFARS where applicable.

The role may involve access to export-controlled information subject to ITAR and/or EAR. Candidates must be able to comply with U.S. export control regulations, which may include meeting the definition of a “U.S. Person” where required.

This position may also involve handling Controlled Unclassified Information (CUI) and requires adherence to company and federal data protection and confidentiality standards. Employment may be contingent upon successful completion of a background check consistent with applicable requirements

The National Mission Critical team has an opening for a Mission Critical Project Architect.

Position Summary: 

As an Architect at DLR Group, you will be responsible for managing all aspects of project document development and coordinating with all project team members to maintain the quality of the work product within the established project schedule for large, complex data centers, emergency call centers, industrial, and manufacturing projects. As part of our integrated design teams, you create buildings that elevate the human experience through design. You will partner directly with the Project Manager to ensure the financial health of the project, the quality of project documents, claim prevention, team collaboration, and communication. Additionally, you will lead the cross-functional design disciplines in developing technical solutions. 

If you are a collaborative thought leader with a strategic mindset, this might be the position for you. DLR Group is 100% employee-owned and, as such, you’ll enjoy the opportunity to have ownership in the Firm. We rely on all our employee-owners to apply their financial acumen to grow the Firm profitably. 

What you will do: 

• Have a comprehensive understanding of and the ability to coordinate and lead the design disciplines in developing technical solutions.
• Provide mentorship to other architectural staff.
• Have extensive knowledge of all aspects of professional practice from conceptual design through project close-out.
• Be able to work and present ideas in a team environment as well as self-manage and self-motivate in a creative environment.
• Possess a high level of technical proficiency in the production of drawings.
• Lead the project team in the adherence to all practice standards.
• Supervise the design and technical development of the project.
• Work directly with Project Managers, Designers, and Engineers in the conceptual development of project documents. 

Required Qualifications: 

• Bachelor's Degree in Architecture or Design.
• 10+ years of experience as a Project Architect
• 5+ years working on Data Center projects.
• Working knowledge of the design and construction process and the ability to understand and communicate with professionals of other disciplines.
• Proficient in the use of REVIT and CAD computer modeling and rendering software.
• The ability to travel occasionally to support project tasks. 

Preferred Qualifications: 

• Professional Licensure.
• LEED Accredited Professional and previous experience participating in the LEED or other green rating system process.
• Experience and interest in sustainable building design. 

*TO BE CONSIDERED, PLEASE SUBMIT CURRENT PORTFOLIO/WORK SAMPLES IN PDF FORMAT*