Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s SMB Solutions Architecture (SA) team works with technical and business leaders (CTO/ CIO/ CEO/ Founders etc.), payments leaders and product engineering teams in the SMB segment to evangelize Stripe’s solutions in the market. A solutions architect’s role is to build relationships with decision makers and think strategically about the business needs of Stripe’s customers. Solution Architects identify and propose Stripe solutions to solve complex business challenges and drive growth for our customers. SMB SAs establish and prescribe best practices around a customer’s strategy, provide business and technical thought leadership and are viewed as a trusted advisor. They work on scaling business processes aligned to maximizing account coverage while working closely with customer and partner resources to deliver a solution that can be adopted quickly.

What you’ll do

As a member of the team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. She/he will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. 

Responsibilities 

• Drive thought leadership and build executive relationships with key business and technical stakeholders including CIO, CTO, COO, CRO, CDO & Head of Payments. Strive to become their trusted advisor
• Work to deeply understand the customer’s business objectives and apply Stripe’s payments, SaaS, Banking-as-a-Service and Link Network solutions to customer challenges 
• Secure the technical win for Stripe’s products by delivering demos, responding to RFPs, evangelizing Stripe’s products, and collaborating internally on narratives that align with the customer’s goals
• Creating scalable processes (1:M customer engagements, Webinars, office hours etc), partnerships (with external and internal partners) and scaled assets (reusable videos/ templates) in order to act as a force-multiplier in the sales process  
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods
• Collaborate with multiple internal stakeholders including go-to-market, product and marketing to deliver impactful EBC briefings for SMB accounts
• Act as the voice of the customer to inform our product team on insights, trends, and opportunities across our SMB accounts.
• Work closely with professional services and partners to accelerate activations and time to live
• Collaborate with partners to help Stripe scale and reach its Total Addressable Market
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally

Who you are

An ideal candidate should have experience working for medium to large software companies (preferably in In payment-tech), focused on identifying business priorities, technology strategy, and solution design.

They will have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success including business value identification(discovery/ demo cycles), road mapping, as well as advising and defining successful execution strategies.

Ideal candidates have external customer-facing experience, have payment expertise (preferred but not required) who can present and architect Stripe’s solutions, and persuade decision makers to leverage Stripe technology to drive business value. Candidates have previous experience in web architecture, enterprise architecture or experience defining and optimizing financial business processes. 

Minimum requirements

• 5+ years of total relevant experience (software development, enterprise sales/ architecture, business development etc.)
• 2+ years of experience in a similar customer-facing engineering role (e.g. solutions architect, sales engineer, customer success, professional services delivery) for a fin-tech/payment-tech/global software enterprise
• Experience as a customer facing roles - presenting and architecting solutions. Domain experience in the payments space is preferred 
• Deep understanding or background in SDLC and understanding of REST APIs. Experience in writing code in at least 2 of the following languages: Ruby, Python, JavaScript, Java, Go, etc. is preferred 
• Outstanding oral and written communication skills, presentation skills, and comfortable explaining complex concepts to both technical and non-technical audiences
• Able and willing to learn Stripe solutions (Payments, Billing, Connect, etc.) 
• Ability  to understand how a wide variety of technologies and systems interact with each other (ERP, CRM, Billing, Tax, Legacy) 
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
• Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
• Strong collaboration skills to work seamlessly with the broader GTM team to support our users
• Experience solving open ended business problems with a combination of technology and creative thinking
• Ability to travel per business needs

Okta- Solutions Engineer- SLED

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing 

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 3-5+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

#LI-San Francisco

#LI-RZ

P24424_3330263

The Team

This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do. 

The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet. 

This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads. 

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers. 

The ideal candidate should

• Have 5+ years of experience running critical systems at scale
• Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
• Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
• A strong understanding of how to run a large scale Linux environment, including low level fundamentals 
• Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)

Special Requirements:

• Be a US Citizen

Expectations

• Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
• Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426187

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Director, Strategic Partnerships at Via, you'll drive revenue growth across the Central territory. You'll build the relationships that matter, close the deals that shape how cities invest in mobility, and help authorities and operators across the region rethink what public transport can look like. This is a high-ownership individual contributor role at the intersection of technology, public policy, and real-world impact, on a team that believes better cities start with better transportation. 

This is a remote-first role based in the US Central region. We're ideally looking for candidates in Chicago or the broader Midwest, but are open to other locations including Texas.

About the Role:

• Building and closing high-impact partnerships with city governments, transport authorities, and private operators, navigating complex, multi-stakeholder sales cycles from first conversation to signed deal
• Own and execute go-to-market strategy for the Central's unique buying landscape, including public-sector procurement processes, political dynamics, and multi-year funding cycles
• Creating compelling, data-driven business cases that show how Via's platform improves ridership, efficiency, and sustainability for cities and regions across the market
• Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate operational and political constraints
• Represent Via at the most senior levels in your market, actively shaping how modern mobility is understood across the region through conferences, industry events, and thought leadership
• Bring structured, high-value market intelligence to product and strategy teams, translating on-the-ground insight from cities and operators into decisions that shape how Via thinks, builds, and competes across the market

About You:

• 10+ years of experience in sales, business development, or strategy, with a proven ability to win in enterprise, government, infrastructure, or tech-enabled services; a background in public transport or mobility is a strong plus
• A track record of owning and winning complex, high-value, and multi-stakeholder deals where outcomes are built on trust and influence
• Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs to drive strategic decisions and build compelling narratives
• Ability to read tone and adapt communication style, whether in a boardroom, at a conference, or in a written proposal
• A motivated self-starter who turns ambiguity into momentum; you shape the approach, set the pace, and raise the standard for how things get done
• Sound commercial judgment; you know when to push, when to listen, and when to rethink the approach to maximise the value of a deal
• A natural leader who views success as a team effort and thrives in high-ownership environments

What We Offer:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $150,000-$210,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. 

Ready to join the ride?

Via is an equal opportunity employer.

#LI-RB

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

• Identity and Access Management (IAM) Expertise:
  • 5+ years of pre-sales engineering experience in IAM.
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Technical Proficiency:
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
  • Experience working with REST APIs, API Gateways, and SDKs.
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Customer Engagement & Communication:
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
• Strategic & Organizational Skills:
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Education & Travel:
  • Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
  • Typically 25% travel.

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.).
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine-Grained Authorization models.

LI#LS

P13976_3382181

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• • 5+ years pre-sales engineering experience
  • A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
  • An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
  • A Strong Understanding of Identity & Access Management (IAM)
    • SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
    • Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
  • A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
  • Experience with cloud platforms: AWS, Azure, GCP.
  • You are an elite communicator
  • Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
  • Confident dispensing knowledge to a highly skilled and experienced audience
  • Typically 10-25% travel
  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
•  
•  This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.

#LI-Remote

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

While previous experience in the trading and finance industry is beneficial, we’re looking for talented software engineers with or without industry-specific expertise. We are open to remote workers for this role with the correct set of skils.

UP (Unified Platform) consolidates data and technologies into a comprehensive solution, accelerating time to market. Optimizing decision-making and research, our platform simplifies implementing new ideas, enhancing our competitive edge.

UP - PI (Platform Infrastructure) Writes and operates systems that accelerate other development teams. They provide managed services to technologists across all of DRW, helping domain experts focus on their business-critical goals. They create software to connect people, projects, and information, preventing silos and opacity.

For the appropriate candidate, we are open to remote employees for this role.

Expectations:

• Write, maintain, operate and improve managed infrastructure services for technologists firm-wide
• Design and communicate standards for how centrally managed services can be used
• Support internal technologists with triage, education, and consulting
• Write, maintain, operate, and improve bespoke applications for internal use, focused on visibility and integration across teams.
• Enable other teams to focus on business domains.
• Influence outcomes through dozens of software teams.
• Broadcast contagious passion for developer experience.
• Consolidate diverse and redundant approaches to common problems.

Desirable Experience:

• Three or more years of high impact contributions in Software Engineering, DevOps, SRE, Platform Engineering or adjacent roles
• Expertise in operating infrastructure at scale
• Expertise in Kubernetes, Apache Airflow, Kafka, Redis
• Proficiency in at least one of Python, Go, Java, Ruby
• Comfort deploying software to the cloud and on-premises
• Proven success in elevating standards for non-functional requirements like security, observability, reliability, and speed of delivery
• Informed perspective about AI Agents as development tools
• Record of accomplishment of enhancing the capabilities of other engineers and teams

The annual base salary range for this position is $100k to $175k depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

[#LI-SK1] 

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Who We Are 

At 8th Light, we bring life to the best ideas.

Founded in 2006 and headquartered in Chicago, we are a technology solutions provider that partners with organizations to solve meaningful challenges and drive sustainable growth. From early-stage startups to global enterprises, we work across industries to optimize our clients’ digital products through product strategy innovation, experiential design, AI solutions, and deep engineering expertise. 

Our commitment to quality means we deliver solutions we’re truly proud of, while our curiosity sparks innovation and breakthrough thinking. 8th Lights thrive in an environment that champions continuous education, fueling our growth through mentorship and hands-on work. We foster an open, collaborative culture grounded in honesty that builds trust, and believe true success is measured by the outcomes we create for our clients.

If this kind of work and our kind of people energizes you, you’ve found the right place. 

Who You Are

You’ve shown long-term repeated success on a variety of projects, typically over the course of 10+ years. You are a trusted expert and leader, often called upon to guide ambiguous initiatives and architect scalable solutions. You bring a blend of deep consulting acumen, technical expertise, and product thinking that drives measurable and impactful outcomes. In your previous experience, you have:

• Demonstrated long-term success on high-stakes consulting engagements across multiple language paradigms, stacks, ecosystems, technical environments, and client industries 
• Built high-quality, maintainable software collaboratively, incrementally, and through an approach tailored towards the unique needs of the clients you’ve served 
• Led the development and delivery of production-grade software using a variety of languages and frameworks, including but not limited to: Python, Java, JavaScript, TypeScript, React, Ruby, Scala, R, SQL, and Go
• Evaluated and strategically applied AI-assistive development tools to accelerate delivery and improve quality
• A track record of understanding, assessing, and embracing new tooling and trends within the software industry
• Experience building or integrating AI/ML-powered features into products or systems (e.g., recommendation engines, NLP models, computer vision, predictive analytics) 
• Used context-appropriate automated testing to inform software design choices and catch bugs
• Successfully led modernization efforts to align legacy systems with short and long-term business needs
• Remedied architecture-level concerns such as scalability, security, reliability, and performance
• Facilitated alignment and collaboration across technical and non-technical stakeholders to move initiatives forward in the face of ambiguity and complexity while balancing technical considerations with product and user needs
• Provided mentorship and team support at scale, while sharing knowledge and improving team practices 
• Actively sought out and effectively given feedback
• Collaboratively led stakeholders to balance technical considerations with product and user needs

What You’ll Do At 8th Light

As a go-to technologist and strategist within 8th Light, you’ll work with a variety of clients, typically one to two in a year, while continuing to deepen your and our collective domain expertise over the course of your career with us. You’ll be responsible for:

• Rapidly building trust with clients, demonstrating technical expertise and understanding of their domain and objectives 
• Guiding technical direction, solving complex problems, and demonstrating best practices while remaining deeply engaged within the codebase
• Working pragmatically to balance technology choices while delivering high-quality work within deadlines
• Advising clients on architecture, scalability and platform evolution, connecting technical decisions to product and business outcomes
• Collaborating on systems that involve the full ML lifecycle from data ingestion and preprocessing, to model deployment, integration, and performance monitoring
• Driving innovation by proactively surfacing new technical approaches and product solutions
• Leading or initiating formal feedback conversations with teams and clients via retrospectives
• Clearly articulating and documenting outcomes and driving forward action items
• Contributing to the health of your team and 8th Light’s culture by modeling our Values
• Designing and managing high-level technical roadmaps for large engagements
• Building your network and maintaining relationships with clients and other industry leaders within your domain
• Coaching client engineering teams, transferring knowledge and leveling up practices
• Influencing client CTOs and executive decisions. Planning and execute technical work that involves stakeholders outside of project boundaries such as across a client's technical organization
• Participating in account planning; opportunity identification.
• Facilitating retrospectives, strategy sessions, and technical deep-dives to improve team and project outcomes
• Identifying, mitigating, and resolving blockers to team progress
• Contributing to 8th Light by serving as a mentor, leading or designing workshops internally or for clients, representing 8th Light in the tech community, or supporting our hiring processes
• Demonstrating leadership in scalable system design, modular architecture, and platform- or product-oriented development.
• Bringing depth in testing strategies, observability, fault tolerance, and secure engineering practices.
• Applying architectural patterns to evaluate tradeoffs and drive clear, documented design rationale.

Strongly Preferred Skills

We work across many areas, and encourage anyone with the experience listed above to apply. We would particularly like to encourage applicants with experience in the following areas:

• Delivering and advising on enterprise-grade AI systems, including RAG pipelines, vector search, and agentic frameworks (e.g., LangChain, LlamaIndex, Crew AI, AutoGen, n8n), ensuring scalable, production-ready solutions that empower developers and align with business outcomes.
• DevSecOps & DevOps
• MLOps
• Infrastructure as Code
• Data Engineering: including platforms like Databricks for data processing and analytics.

Building a truly diverse, equitable, and inclusive workplace is an ongoing journey, and we’re excited to keep learning and growing together. We have a proud tradition of hiring talented colleagues with real-world career experiences. 

How You’ll be Supported

At 8th Light, we believe our people are our greatest asset. Their growth, well-being, and success shape our future. 

Our wellness package is designed with the Whole YOU in mind and includes:

• A robust L&D program featuring unlimited access to thousands of books, courses, and expert-led training on the O'Reilly learning platform.
• Annual financial stipend and time allotment for learning & development
• Coworking support for our global team
• Flexible PTO 
• 12 weeks of new parent leave available for eligible employees

See our full list of Benefits. 

A Note on Compensation

At 8th Light, we are committed to a compensation philosophy that is transparent, fair, and helps us attract and retain top talent in alignment with our company’s strategic growth goals and clients’ needs.

We benchmark our salaries using Geographic Structures to establish competitive pay ranges within the regions where 8th Lights live. Our pay ranges for our Principal Engineer position within our four US structures are as follows:

• Structure 1 (Tampa Metro, Ohio, Tennessee, Wisconsin)
• RANGE: $151,535-$189,418 USD
• Structure 2 (Chicago Metro, Miami Metro, Philadelphia Metro, Raleigh Metro ) 
• RANGE: $159,240-$199,050 USD
• Structure 3 (Austin Metro, Boston Metro , DC Metro)
• RANGE: $169,513-$211,892 USD
• Structure 4 (Los Angeles, Seattle, New York City)
• RANGE: $176,705- $220,881 USD

Reach out to recruiting@8thlight.com for more relevant information pertaining to your local market.

8th Light Hubs and Geographies

As a remote-first company, 8th Light's culture is rooted in strong connections that extend across our teams, regions, and beyond client work. We are a distributed team across the United States, Canada, and the United Kingdom, with hubs in Chicago, London, Los Angeles, New York, and Seattle. 

If you are hired into a hub, you will be a part of a team with regular rituals around co-working and community building. For team members outside of those cities, we offer access to coworking spaces to foster continued collaboration and connection across our global team. 

In most cases, our consulting engagements do not require travel.

We hope to see you apply! 

_#LI-Remote

Senior Software Engineer - [Chicago | Atlanta | Boston]

Who We Are 

At 8th Light, we bring life to the best ideas.

Founded in 2006 and headquartered in Chicago, we are a technology solutions provider that partners with organizations to solve meaningful challenges and drive sustainable growth. From early-stage startups to global enterprises, we work across industries to optimize our clients’ digital products through product strategy innovation, experiential design, AI solutions, and deep engineering expertise. 

Our commitment to quality means we deliver solutions we’re truly proud of, while our curiosity sparks innovation and breakthrough thinking. 8th Lights thrive in an environment that champions continuous education, fueling our growth through mentorship and hands-on work. We foster an open and collaborative culture grounded in honesty that builds trust, and believe true success is measured by the outcomes we create for our clients.

If this kind of work and our kind of people energizes you, you’ve found the right place. 

Who You Are

You’ve shown repeated success on a variety of projects, typically over the course of 4+ years. You have a broad range of expertise that allows you to make an immediate impact on projects. In your previous experience, you have:

• Successfully contributed to high-stakes consulting engagements from discovery to production 
• Written production-quality code using a variety of languages and frameworks, that include: Python, Java, JavaScript, TypeScript, React, Ruby, Scala, R, SQL, and Go
• Built high-quality, maintainable software collaboratively, incrementally, and through an approach tailored towards the unique needs of the clients you’ve served 
• Leveraged AI-assistive development tools for tasks like scaffolding, refactoring, debugging, test generation, and documentation, where appropriate
• Experience building or integrating AI/ML-powered features into products or systems (e.g., recommendation engines, NLP models, computer vision, predictive analytics) 
• Used context-appropriate automated testing to inform software design choices and catch bugs
• Debugged and refactored pre-existing code to incrementally improve it
• Collaborated with teams using Git, MacOS/Linux, and CI/CD
• Remedied architecture-level concerns such as scalability, security, reliability, and performance
• Contributed to forums that encourage idea sharing, collaboration, and problem solving
• Made thoughtful recommendations and set direction in the face of ambiguity
• Mentored and shared knowledge with colleagues
• Actively sought out and effectively given feedback
• Communicated empathically with stakeholders and colleagues
• Influenced stakeholders to balance technical considerations with product and user needs

What You’ll Do At 8th Light

As a senior technologist on projects, you’ll work with a variety of clients, typically one to two in a year, through a variety of technologies and frameworks over the course of your career with us. You’ll work with colleagues who share your passion for technology solutions. You’ll invest time developing your skills and sharing what you know. You’ll be responsible for:

• Making immediate contributions to projects, rapidly building trust with your clients and team
• Working pragmatically to balance technology choices while delivering high-quality work within deadlines
• Contributing to architecture and software design discussions
• Collaborating on systems that involve the full ML lifecycle from data ingestion and preprocessing, to model deployment, integration, and performance monitoring
• Generating new potential solutions to challenges (technical and non-technical) in partnership with team members and clients
• Contributing to formal feedback conversations with teams and clients via retrospectives
• Clearly articulating and documenting outcomes and driving forward action items
• Regular syncs with your delivery team to provide status updates, and for identifying and evaluating risks and presenting potential solutions
• Identifying, mitigating, and resolving blockers to team progress
• Pursuing opportunities to further your skills to grow your career and keep pace with the rapid changes within the technology industry 
• Contributing to your team culture by building connections with your fellow 8th Lights, showing up on camera, and leveraging collaboration opportunities, such as coworking spaces and local team gatherings, where appropriate
• Confidently predicting the next World Series Win for the Chicago White Sox. 

Strongly Preferred Skills

We work across many areas, and encourage anyone with the experience listed above to apply. We would particularly like to encourage applicants with experience in the following areas:

• MLOps: including tools like LangChain for application development and managing the ML lifecycle
• Data Engineering: including platforms like Databricks for data processing and analytics
• DevSecOps & DevOps
• Infrastructure as Code

Building a truly diverse, equitable, and inclusive workplace is an ongoing journey, and we’re excited to keep learning and growing together. We have a proud tradition of hiring talented colleagues with real-world career experiences. 

How You’ll be Supported

At 8th Light, we believe our people are our greatest asset. Their growth, well-being, and success shape our future. 

Our wellness package is designed with the Whole YOU in mind and includes:

• A robust L&D program featuring unlimited access to thousands of books, courses, and expert-led training on the O'Reilly learning platform
• Coworking support for our global team
• Flexible PTO 
• 12 weeks of new parent leave available for eligible employees
• Transparent semi-annual promotion panel

See our full list of Benefits. 

A Note on Compensation

At 8th Light, we are committed to a compensation philosophy that is transparent, fair, and helps us attract and retain top talent in alignment with our company’s strategic growth goals and clients’ needs.

We benchmark our salaries using Geographic Structures to establish competitive pay ranges within the regions where 8th Lights live. Our pay ranges for our Senior Engineer position within Chicago, Illinois is: $104,160-$130,200 USD. 

Reach out to recruiting@8thlight.com for more relevant information pertaining to your local market.

8th Light Hubs and Geographies

As a remote-first company, 8th Light's culture is rooted in strong connections that extend across our teams, regions, and beyond client work. We are a distributed team across the United States, Canada, and the United Kingdom, with hubs in Chicago, London, Los Angeles, New York, and Seattle. 

If you are hired into a hub, you will be a part of a team with regular rituals around co-working and community building. For team members outside of those cities, we offer access to coworking spaces to foster continued collaboration and connection across our global team. 

In most cases, our consulting engagements do not require travel.

We hope to see you apply! 

_#LI-Remote

Job Description

As an AI Integration Engineer you will play a pivotal role in developing and implementing artificial intelligence solutions that will transform our internal systems and operations. You will work closely with others in the technology team and across various departments to identify areas where AI can improve efficiencies and drive data-driven decision-making. This is a technical hands-on role helping to configure and optimize a variety of technologies.

What you’ll do: 

• Set up and configure the next generation of AI software.
• Design and build integrations for AI tooling to core systems and data.
• In a fast-moving space you’ll be exposed to new tools on a regular basis.
• Integrate AI tools with existing data and systems via API’s and automations.
• Collaborate with various departments to understand their requirements and provide AI solutions.
• Ensure seamless integration and functionality of AI tools within the cloud infrastructure.
• Stay updated with the latest advancements in AI and related technologies.
• Troubleshoot and resolve any issues related to AI tools and their integration.
• Provide training and support to team members on the use of AI tools.

What you should have: 

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of proven experience as a technology professional in a cloud first and progressive IT environment.
• Strong understanding of and a passion for AI.
• Familiarity with the latest LLMs and AI products and their capabilities.
• Proven experience in setting up and configuring AI tools.
• Strong understanding of cloud-based infrastructure and services.
• Ability to switch between different technologies and quickly master new ones.
• Experience in scripting languages such as Python, Ruby, or JavaScript.
• Familiarity with data formats such as JSON, XML, and CSV, and their transformations.
• Experience with OpenAI, Workato and Databricks is preferred.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Passion for technology and continuous learning.
• Healthcare or Advertising industry experience a plus
• Ability to work in an Agile environment and handle multiple projects simultaneously.

This position is a perfect fit for you if: 

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. 

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 
• You are highly organized self-starter, able to work independently and under tight deadlines. 

Pay Range: $110,000-$120,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

We are seeking a Senior Software Engineer to join our Unified Platform (UP) team. UP consolidates data and technologies into a comprehensive solution, accelerating time to market. Optimizing decision-making and research, our platform simplifies implementing new ideas, enhancing our competitive edge. The UP-Finance team is responsible for building and operating the systems that underpin DRW's financial accounting, regulatory reporting, reconciliation, and cost basis infrastructure. This team is looking for application software developers who can help with our broad set of challenges.

What You'll Work On:

• Our systems span the full lifecycle from PnL calculation, general ledger classification, financial reporting and regulatory capital reporting. You'll work across a range of high-impact initiatives including:
  • Delivering on major regulatory, ERP, and financial reporting initiatives
  • Migrating infrastructure to Kubernetes and modernizing our deployment practices
  • Modernizing observability and monitoring across the finance platform
• You'll spend time upfront with accountants, financial analysts, and operations teams to deeply understand business problems, help stakeholders articulate requirements and test assumptions, then turn that into an architecture and a plan. You'll drive your project forward day-to-day, breaking big business requirements into shippable increments and delivering iteratively. This is not a role where you'll be handed detailed specs.
• You'll also spend time reviewing code, providing feedback on design documents, unblocking teammates, and participating in a support rotation.

You'll be right at home if:

• You break large, ambiguous problems into small increments and ship continuously.
• You care deeply about the business domain you work in. You want to understand why the numbers matter, not just how to move them through a pipeline.
• You're comfortable leading a project end-to-end: discovery, architecture, stories, implementation, deployment and support.
• You have strong opinions, loosely held. You challenge ideas constructively and welcome the same in return.
• You focus on reducing operational burden. You'd rather automate a problem away than manage it forever.
• You communicate complex technical topics clearly to both engineers and business partners, and you drive productive debates to resolution.

What we're looking for:

• 5+ years of professional software development experience
• Strength in at least one of Clojure or Python. We have a large Clojure codebase and a growing Python footprint across data pipelines. Experience with Ruby and PL/SQL is also valuable.
• Experience in the finance or accounting domain. You've worked with concepts like PnL, reconciliation, general ledger, regulatory reporting, or cost basis. You don't need to be a CPA, but you should be someone who leans into understanding the business.
• Strong system design skills. You can reason about architectural tradeoffs, distributed systems, and design for reliability and operability
• Solid understanding of relational databases: transactionality, indexing, performance tuning, and data modeling
• Experience building and operating production systems with modern infrastructure (containers, CI/CD pipelines, orchestration)
• A track record of mentoring engineers and contributing to engineering culture and the ambition to grow your technical leadership further

Even better if you bring:

• Deep Python expertise — data pipelines, scheduling, tooling. This is an opportunity to have outsized impact.
• Experience with Clojure or other Lisp-family languages
• Hands-on experience with observability tooling — structured logging, metrics, alerting, anomaly detection
• Familiarity with Oracle, Kafka, or Airflow
• Experience with Kubernetes, Docker, and infrastructure-as-code
• Background in reducing operational toil through automation and better system design

The annual base salary range for this position is $130,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

#LI-GV

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

We are seeking a Software Engineer to join our Unified Platform (UP) organization.  UP consolidates data and technologies into a comprehensive solution, accelerating time to market. Optimizing decision-making and research, our platform simplifies implementing new ideas, enhancing our competitive edge.

As a Software Engineer on one of the Unified Platform teams, you'll be part of a tight knit team of software engineers working closely with internal users (analysts, quants, traders) to develop innovative systems that enable research and trading. You'll experiment with emerging technologies to process data at scale. You’ll wrestle a mountain of data into human understandable insights. 

We care deeply about preserving a respectful and diverse team culture. We are a group of polyglots and technologists always seeking to find the right tool for each problem, even if that means learning something new or reviving something old.  We value business impact and outcomes over process, and we make decisions based on data.  We strive to adapt quickly as business priorities change. 

What you’ll do in this role:

• Develop tools to enable the business to rapidly embrace new opportunities in global markets
• Partner closely with internal customers to understand their needs and build intuitive self-service tools
• Develop software for large scale data acquisition, storage, accessibility, and visualization
• Work with a team to maintain and extend our global markets reach
• Learn about market microstructure, financial instruments, and markets in which DRW participates or wants to participate in

This could be a good fit if you:

• Are motivated to solve hard problems with deceptively simple solutions
• Think a lot about user experience and try to really understand end users’ jobs and pain points
• Think a lot about APIs, modular design and testing
• Love refactoring and keep trying until you find a better answer
• Enjoy making the “right way to do it” the path of least resistance
• Have made a random tool for yourself…and then peers ask for it…then other teams ask for it…
• Are fiercely proud of your project’s reliability, performance and ease of maintenance
• Are excited to learn about financial markets, trading, etc.

What we need on the team: 

• At least 2-3 years of platform-level software development experience
• Strong computer science fundamentals; a degree in Computer Science or equivalent work experience
• Strong experience with Java, Python or any modern programming language
• Experience processing high volumes of data at scale
• Excellent analytical and problem-solving skills
• Comfort working within a globally-distributed team
• A background in some of the following a bonus:
• Java experience
• Python experience
• Ruby experience
• Big data technologies: Spark, Trino, Kafka
• Financial Markets experience
• SQL: Postgres, Oracle
• Cloud-native deployments: AWS, Docker, Kubernetes
• Observability: Splunk, Prometheus, Grafana 

The annual base salary range for this position is $130,000 to $160,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

[#LI-TL1] 

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We have a dynamic team of consultants and technologists who are dedicated to making our customers successful, but our customers' needs are getting even more sophisticated and technically complex. We are looking to add more consultative and technical muscle to the Technology Consulting team in order to solve our customers' most complex challenges through the application of thought leadership and technical domain expertise. 

WHAT YOU'LL DO

Box is growing fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box has what it takes to enable enterprises to transform how people work together. We engage directly with the largest and most complex enterprises in the world. These enterprises are looking to Box and our technology to transform their business. For these enterprises to be successful, they rely on technologists who can advise them throughout the transformation. 

On any day, you could be advising an enterprise on how to design an application for a custom document vault or helping a customer migrate millions of files into Box. The next day, you may be advising another enterprise on how to best integrate Box into their custom CRM. There is never a lack of technical challenges.

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. Key characteristics for success in this role include (but not limited to):

• You have 4-6+ years technical experience as well as 2+ years customer-facing, preferably in a consultative role

• You have 4+ years of experience working with SaaS and Cloud technologies

• You work well with a team and ready to engage with customers when called upon to provide prescriptive approaches to solving problems

• You enjoy working in a dynamic environment where ambiguity is common and can effectively speak to both technical and non-technical parties

• You are comfortable working with one or more of the following: Python, Java, C#, Ruby, or .NET

• You understand the application development lifecycle, RESTful API design concepts, and have done a fair amount of scripting against APIs

Preferred skills

• Familiarity with OAuth, SAML, OpenID, Active Directory and/or Single Sign-on standards

• Developed an application

• Exposed to or have some experience with DBA and/or ETL

• Experience leveraging AI tools and capabilities to design, implement, and optimize solutions with one or more AI models and/or AI agents

• Provided advisory services on any of the following: AI-enabled workflows, AI-powered automation, or AI best practices

• Performed enterprise grade data / content migrations

• Experience with information security 

• Familiarity with iOS and/or Android mobile platforms

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

#LI-Hybrid

#LI-DR

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

Responsibilities:
As a Senior Software Engineer on our Product Consumer team, you’ll be designing and implementing technical solutions to business problems. You’ll collaborate with other engineers to build the best systems for the problem at hand, learning from Lead Engineers and Architects, while mentoring junior developers. Most problems have multiple solutions and we need your expertise to figure out which one is best and drive to completion. In addition, you will work with Product Management, Analytics, and Operations to deliver business value.  

Our most successful Senior Engineers are able to tackle a variety of tasks from designing microservices, operational issues, production debugging, risk mitigation and management, and the ability to pair with others outside of your immediate team in order to accomplish any task.  

Requirements:

• 4+ years of experience with any programming language, we welcome engineers from various technical backgrounds
• Proficiency in one or more object-oriented programming languages.
• The ability to solve problems in more than one language, and know exactly why one of them is better
• Expertise with building software features, enterprise architecture, and API integration to facilitate first in class software.
• Project management skills, specifically the ability to oversee projects end-to-end, estimate work, and break up problems into deliverable parts 
• Deployed multiple web applications from a full-stack perspective.
• Experience collaborating with product managers to plan and scope products iteratively.
• Comfort incorporating AI-assisted development tools into day-to-day engineering workflows (coding, testing, debugging, or documentation)
• A Bachelor’s degree in Computer Science, Engineering, or equivalent experience

Nice to have:

• Deployed software using Go, Ruby, Rails, React or PostgreSQL
• Experience in the Finance domain is a nice-to-have

Compensation:

This position includes various levels within our career ladder. The actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the ranges shown. 

Budgeted annual salary ranges:

Senior Software Engineer I: $98,000-$130,000
Senior Software Engineer II: $108,000 to $140,000

Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

About the Role

As Production Support Engineer, you will be part of a multi-tiered support team whose primary responsibilities include minimizing downtime and optimizing production uptime. You will be the bridge between code and customer. This is an in-person role in our Chicago office. 

What You'll Do

The Production Support Engineer will

• Act as the primary incident commander for high-severity outages, orchestrating the technical response and maintaining clear lines of communication with stakeholders.
• Lead blameless post-mortem sessions to dissect failures. Be responsible for translating technical items into documented systemic improvements.
• Perform in-depth troubleshooting and analysis to resolve bugs, identify workflow enhancements and other functional errors.
• Own and evolve the observability strategy. Move us from reactive alerts to predictive insights.
• Dive into Ruby code, review GitHub PRs, manage feature flags, and run production jobs to keep things moving.
• Lead problem management. Identify systemic trends and partner with Product teams to prioritize permanent fixes over temporary band-aids.
• Drive continuous improvement by identifying and implementing enhancements to support tools, workflows, and documentation.
• Drive critical escalations in technically challenging situations in collaboration with engineering, product, and other IT teams.

What We Look For

• 5+ years of experience in a high-stakes Production/SRE role, with deep expertise in AWS (ECS, Lambda, CloudWatch) and SQL.
• Expert-level experience with Observability/APM tools
• A strong development background. You are comfortable reading and debugging Ruby or JavaScript and navigating GitHub workflows.
• Proven experience in incident command. You know how to manage a bridge, silence the noise and drive a team toward a resolution under heavy pressure.
• Highly organized with a strong work ethic, sharp attention to detail, and a proactive mindset.
•  A "Bias for Action." You can navigate ambiguity, manage your own project timelines, and stay calm while the "house is on fire.".
• You can translate a complex system failure into a clear, business-value narrative for non-technical executives.

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We have a dynamic team of consultants and technologists who are dedicated to making our customers successful, but our customers' needs are getting even more sophisticated and technically complex. We are looking to add more consultative and technical muscle to the Technology Consulting team in order to solve our customers' most complex challenges through the application of thought leadership and technical domain expertise. 

WHAT YOU'LL DO

Box is growing fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box has what it takes to enable enterprises to transform how people work together. We engage directly with the largest and most complex enterprises in the world. These enterprises are looking to Box and our technology to transform their business. For these enterprises to be successful, they rely on technologists who can advise them throughout the transformation. 

On any day, you could be advising an enterprise on how to design an application for a custom document vault or helping a customer migrate millions of files into Box. The next day, you may be advising another enterprise on how to best integrate Box into their custom CRM. There is never a lack of technical challenges.

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. Key characteristics for success in this role include (but not limited to):

• You have 4-6+ years technical experience as well as 2+ years customer-facing, preferably in a consultative role

• You have 4+ years of experience working with SaaS and Cloud technologies

• You work well with a team and ready to engage with customers when called upon to provide prescriptive approaches to solving problems

• You enjoy working in a dynamic environment where ambiguity is common and can effectively speak to both technical and non-technical parties

• You are comfortable working with one or more of the following: Python, Java, C#, Ruby, or .NET

• You understand the application development lifecycle, RESTful API design concepts, and have done a fair amount of scripting against APIs

Preferred skills

• Familiarity with OAuth, SAML, OpenID, Active Directory and/or Single Sign-on standards

• Developed an application

• Exposed to or have some experience with DBA and/or ETL

• Experience leveraging AI tools and capabilities to design, implement, and optimize solutions with one or more AI models and/or AI agents

• Provided advisory services on any of the following: AI-enabled workflows, AI-powered automation, or AI best practices

• Performed enterprise grade data / content migrations

• Experience with information security 

• Familiarity with iOS and/or Android mobile platforms

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

#LI-Hybrid

#LI-DR

Strength in Trust

Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to compliance, privacy, security, ethics, and third-party risk, we’ve created a no-nonsense platform to help supercharge the global push for trust.

The Challenge

Your Mission

• Establish Trusted Advisor status with senior business and technology leaders.
• Develop and present strategic application and architectural design documents leveraging OneTrust best practices.
• Lead strategic workshops and develop high-level solution recommendations based on business objectives and feasibility trade-offs.
• Deliver thought leadership through presentations, webinars, and learning events to highlight customer use cases and reference architectures.
• Provide strategic subject matter expertise through advisory sessions, pre-sales support, and field assistance.
• Collaborate with external teams to align roadmaps and technical architectures with strategic business goals.
• Translate and implement strategic needs into functional OneTrust technology-driven solutions.
• Proactively identify and analyze strategic issues/obstacles and recommend appropriate courses of action.
• Successfully present to both implementation teams and C-level executives, earning their trust.
• Advocate for customers by providing strategic insights to the Product organization on future release needs and challenges.
• Refine and improve internal processes and methodologies based on strategic customer feedback and evolving industry standards.
• Manage multiple strategic engagements simultaneously, ensuring timely and successful delivery.
• Engage with customers to build long-term strategic relationships and ensure ongoing success.
• Mentor junior team members to enhance their strategic skills and knowledge.
• Establish structured feedback loops with customers to continuously improve OneTrust products and services.

You Are/Have

• Demonstrated ability in management, mentorship, and organizational behavior.
• Strategic thinker with the ability to quickly learn and apply new concepts, business models, regulations, and technologies.
• Deep aptitude for communicating complex business and technical concepts using visualization and modeling aids.
• Proven record of accomplishment of establishing trusted advisor relationships with senior stakeholders.
• Demonstrated expertise in customer-facing privacy and security consulting, implementation, and advisory roles.
• Impressive written and verbal communication skills, including proficient presentation abilities.
• Ability to work autonomously, prioritize, multitask, and perform appropriately under deadlines.

Your Experience Includes 

• BA/BS in a related subject is required
• 3-5 years of experience in a Privacy role
• Demonstrated success working with enterprise customers on technical products
• Proven ability to engage across corporate functions (Professional Services, Engineering, Sales and Product Management)
• Functional experience in troubleshooting software and web services
• Experience in using software for reporting and task management such as Salesforce preferred

Extra Awesome 

• Relevant certifications (CIPP/E, CIPP/US, CIPM, CIPT, FIP, GRCP, GRCA, AIGP, LPEC, etc.)
• Knowledge of privacy, ethics, security, data governance, risk management, compliance, or sustainability concepts or industry trends
• Intermediate/ Expert working knowledge of the following:
  • APIs (REST and SOAP)
  • File access, sharing, and/or management workflows (S3 and SFTP)
  • Various web application authorization types (Basic, Bearer, OAuth 2, API Key, Custom, Open ID Connect, etc.)
  • Related programming/scripting languages and libraries (JavaScript, Python, PowerShell, SQL, C#, Ruby, PHP, FreeMarker, etc.)
• Extensive experience implementing and troubleshooting integrations
• Excel at learning emerging technologies and creating technical solutions

WHAT YOU’LL DO

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale—each month, tens of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020).

The Canvas Logic and Execution (CLX) team manages the full platform lifecycle of Canvas, our flagship product for marketing automation workflows. As a mission-critical, high-scale, and high-performance system, Canvas processes billions of asynchronous jobs and operates on global infrastructure spanning multiple cloud providers.

We are seeking an experienced and dynamic Engineering Manager to spearhead the CLX team. This role is crucial for continually refining our platform based on user feedback and strategically expanding its capabilities to support increasingly complex and personalized real-time workflows at massive scale.

As the Engineering Manager, you will establish and maintain best-in-class systems by contributing to the architecture, development, and optimization of our product. You will drive your team's success by defining efficient processes, fostering engineers’ professional growth, and collaborating closely with the Product Manager and Designer to align team efforts with core product objectives.

WHO YOU ARE

• 5+ years of relevant experience as a manager with a strong track record of success
• Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence
• Proven track record of architecting and driving significant technical initiatives for large-scale platforms
• Calm, patient, considerate, compassionate, supportive, and inspiring leader
• A self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once
• Experience with agile processes and tools
• Bonus Qualifications:
  • Experience with distributed systems, MongoDB, Redis, Datadog, Kubernetes, React, Ruby, Ruby on Rails

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $270,300/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.

Main responsibilities:

• Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
• Own the maintenance, configuration, availability, and business continuity of core IT services
• Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
• Identify recurring issues, define corrective actions, and implement long-term solutions
• Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
• Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
• Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
• Serve as Tier 3 support for macOS, hardware, and network-related issues
• Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
• Create and maintain IT documentation and contribute to the Knowledge Base
• Manage vendor relationships for IT services and tools
• Investigate and remediate security-related issues across Gmail, Slack, and Okta
• Mentor team members and promote IT best practices across the organization

WHO YOU ARE

• A hands-on problem solver who takes ownership and strives for operational excellence
• Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
• Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
• Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
• Comfortable using tools such as Jira, Git, and GAM
• Demonstrated experience designing, implementing, and improving IT services
• Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
• Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
• Excellent written and verbal communication skills
• Strong networking fundamentals, including familiarity with the OSI model
• Familiar with software development lifecycle principles

Bonus Qualifications:

• ITIL Foundation (or higher) certification
• Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $113,700-$133,700/year, with an expected On Target Earnings (OTE) between $126,300-$148,600/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.

Main responsibilities:

• Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
• Own the maintenance, configuration, availability, and business continuity of core IT services
• Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
• Identify recurring issues, define corrective actions, and implement long-term solutions
• Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
• Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
• Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
• Serve as Tier 3 support for macOS, hardware, and network-related issues
• Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
• Create and maintain IT documentation and contribute to the Knowledge Base
• Manage vendor relationships for IT services and tools
• Investigate and remediate security-related issues across Gmail, Slack, and Okta
• Mentor team members and promote IT best practices across the organization

WHO YOU ARE

• A hands-on problem solver who takes ownership and strives for operational excellence
• Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
• Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
• Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
• Comfortable using tools such as Jira, Git, and GAM
• Demonstrated experience designing, implementing, and improving IT services
• Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
• Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
• Excellent written and verbal communication skills
• Strong networking fundamentals, including familiarity with the OSI model
• Familiar with software development lifecycle principles

Bonus Qualifications:

• ITIL Foundation (or higher) certification
• Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $103,800-$122,100/year, with an expected On Target Earnings (OTE) between $115,300-$135,700/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT YOU'LL DO

We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains.

Main responsibilities:

• Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
• Own the maintenance, configuration, availability, and business continuity of core IT services
• Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business
• Identify recurring issues, define corrective actions, and implement long-term solutions
• Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations
• Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta
• Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru
• Serve as Tier 3 support for macOS, hardware, and network-related issues
• Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
• Create and maintain IT documentation and contribute to the Knowledge Base
• Manage vendor relationships for IT services and tools
• Investigate and remediate security-related issues across Gmail, Slack, and Okta
• Mentor team members and promote IT best practices across the organization

WHO YOU ARE

• A hands-on problem solver who takes ownership and strives for operational excellence
• Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration
• Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent)
• Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby
• Comfortable using tools such as Jira, Git, and GAM
• Demonstrated experience designing, implementing, and improving IT services
• Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery
• Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency
• Excellent written and verbal communication skills
• Strong networking fundamentals, including familiarity with the OSI model
• Familiar with software development lifecycle principles

Bonus Qualifications:

• ITIL Foundation (or higher) certification
• Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $108,700-$127,900/year, with an expected On Target Earnings (OTE) between $120,800-$142,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

Career Description

We are seeking a highly skilled and experienced Automation Engineer to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining automation systems that improve efficiency, reduce errors, and optimize processes across various functions of our company. This role requires a blend of technical expertise in automation technologies, problem-solving skills, and a keen understanding of operational processes. 

What will you be doing?

• Collaborate with cross-functional teams to understand process requirements and identify opportunities for automation
• Write and maintain code for automation scripts and frameworks. Configure and integrate automation tools and software as per project needs
• Perform thorough testing of automated systems to ensure reliability, effectiveness, and compatibility with existing systems
• Provide ongoing maintenance and support for automation solutions. Troubleshoot and resolve issues to ensure minimal downtime
• Stay abreast of emerging automation technologies and methodologies. Propose and implement improvements to existing automation systems
• Work closely with IT, software development, and operational teams to align automation solutions with business objectives
• Other opportunities as assigned

Skills and Experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 3+ years of proven experience as an Automation Engineer or in a similar role
• Proficiency in a Linux environment
• Strong programming skills in languages such as Python or similar
• Knowledge of Bash and SQL or similar database language is necessary
• Experience with automation tools and frameworks (e.g., Ansible, Docker) a plus
• Experience with web programming, Ruby, C++, and the trading industry a plus

WHAT YOU'LL DO

Site Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs blend sensible system administrators and software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems–whether it be networking, the Linux kernel, or some more specific interest in scaling–algorithms or distributed systems.

Our team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Senior Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.

Main responsibilities:

• Partner with Braze’s engineering teams on:
• Architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner
• Debugging reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms
• Make monitoring and alerting alerts on symptoms and not on outages
• Ensure that Braze meets our strict enterprise-grade SLAs with customers
• Develop Braze’s internal platform infrastructure:
• Create Infrastructure as code using Chef, Terraform, and Kubernetes
• Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc
• Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams
• Manage incidents:
• Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
• Use your on-call shift to prevent incidents from ever happening
• Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc

WHO ARE YOU

• 5+ years of experience as a Software, DevOps, or Site Reliability Engineer
• You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations
• Have an urge to collaborate, document, and deliver quickly
• Collaborating across the global remote teams, often working asynchronously
• Document everything so you don't need to learn the same thing (or plan the same work) twice
• Delivering fast to delight our customers - even internal ones
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
• Have a desire to solve everyday challenges facing software engineers and automate their toil away
• Have an excellent ability to manage multiple tasks and expectations at once
• Know your way around Linux and Unix Shell.
• Have strong programming skills - Ruby and/or Go preferred
• Have experience with Docker, Kubernetes, Terraform, or similar IaC technologies
• Have experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About Our Team:
The SRE team prides itself on the breadth and depth of knowledge it maintains in understanding and orchestrating crucial operational activities across the portfolio of businesses within Enova. We work closely with key departments to resolve customer facing issues, assist with root-cause analysis, and continuously look for ways to improve overall system performance while supporting our Call Center with technical product issues.

About the Role:
In this role, you will lead day to day operations of the Consumer Brands SRE team, and will collaborate with TechOps leadership team on the overall department strategy. You’ll act as a liaison between the SRE team and numerous brand stakeholders, advocating for high quality solutions, eliminating roadblocks, and supporting the team’s shift to improve reliability across Enova’s brands. In addition, you will mentor team members and build a collaborative environment, allowing the team to reach its full potential.

Responsibilities:

• Directly manage a 5 person SRE team.
• 50/50 mix between technical and non-technical responsibilities.
• Balance and prioritize team activities, including operational tasks, projects, and reliability improvements.
• Oversee on-call rotations and incident management to ensure quick and effective resolution of issues.
• Monitor and report on team performance metrics to identify trends and drive improvements.
• Partner with Product Engineering and Business teams to develop and implement sound operational strategies.
• Promote operational best practices and establish scalable processes for system reliability and performance.
• Mentor and develop team members to foster a collaborative and high-performing environment.
• Lead recruiting efforts and support onboarding for new hires to build a cohesive team.

Requirements:

• 1+ years of experience managing engineering teams.
• 5+ years' experience in Site Reliability Engineering (SRE), DevOps, Systems Administration, or Infrastructure Support, working with IT infrastructure (Linux, networking, databases, web technologies).
• Proficiency in at least one programming language such as Ruby, Python, Java, or Go.
• Proficiency with SQL
• Proven experience in project management, including scoping, task breakdown, and adapting to changing requirements.
• Passion for solving complex, ambiguous problems and identifying root causes.
• Demonstrated ability to mentor and develop engineers effectively.
• Familiarity with DevOps principles and practices, including automation and continuous improvement.
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

Nice to Have:

• Experience working in a regulated financial environment.
• Experience with monitoring tools such as Splunk, DataDog, or Grafana.

Compensation:

The budgeted annual salary range for this position is $105,000 to $155,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

WHAT YOU'LL DO

Platform Software Engineers (PSWEs) design and build the distributed systems that power Braze's massive-scale background processing platform. We own Sidekiq at Braze—processing more than a trillion jobs daily across Kubernetes clusters worldwide. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.

Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.

Main responsibilities:

• Develop Braze’s embedded frameworks that enable large-scale distributed processing
• Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale
• Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform
• Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
• Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity
• Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems
• Manage incidents:
• Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
• Use your on-call shift to prevent incidents from ever happening
• Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.

WHO YOU ARE

• 5+ years of distributed systems development or platform/infrastructure experience
• You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
• Have an urge to collaborate, document, and deliver quickly
  • Collaborating across the global remote teams, often working asynchronously
  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Delivering fast to delight our customers–even internal ones
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
• Have a desire to solve everyday challenges facing software engineers and automate their toil away
• Have an excellent ability to manage multiple tasks and expectations at once
• Experienced in working on large-scale API-driven systems
• Experienced in application and systems observability
• Experience with distributed systems, message queues, or background job processing, with a strong focus on Sidekiq
• Strong Ruby and Rails experience, with Go experience being helpful (our primary languages)
• Interest in reliability engineering—failure modes, retry semantics, idempotency

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $232,200/year with an expected On Target Earnings (OTE) between $144,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Hybrid

Who this job is right for

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What we are looking for

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• Nullam nec dui justo, vitae vulputate augue.
• Fusce varius nunc nec felis mattis dapibus rutrum ante imperdiet.
• Suspendisse quis augue diam, ac tincidunt nulla.
• Proin a mauris velit, quis blandit turpis.

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About our work environment

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Required skills & experience

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Donec vel sem et velit sollicitudin semper sit amet sit amet arcu. Sed eget orci nulla. Quisque non magna dolor. Pellentesque viverra urna quis massa aliquet non sagittis metus facilisis. Sed est nunc, egestas eu egestas vitae, accumsan sed felis. Proin iaculis congue varius. Sed mollis, tellus at cursus iaculis, augue nisl tincidunt magna.