Democorp
About Us
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Our Culture
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Why Work Here
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Overview:
The Senior Security Engineer works in Optiv's 24x7x365 Security Operations Center as a member of the Managed Security Services team. The Senior Security Engineer uses technical knowledge on a number of security technologies to analyze and respond to security threats from various security platforms and technologies. The Senior Security Engineer serves as an escalation point for critical and complex client issues, performs configuration and testing of products, assists with developing and documenting work processes and trains other members of the team. This position also has a main function of VPN management.
Responsibilities:
1. Responsible for initial triage of incoming client issues. Address basic MSS and support-based client configuration issues and alerts. Will also handle the most complex issues and alerts escalated to them by SOC Technicians, and SOC Engineer I and II employees.
2. Analyze and respond to security threats from various security platforms and technologies.
3. Support, troubleshoot, configure, manage, and upgrade FW, NIDPS, UTM, VPN, WAF and a wide variety of other security products.
4. Perform network troubleshooting to isolate and diagnose common network problems, using strong TCP/IP networking skills.
5. Respond to inbound requests via phone and other electronic means for technical assistance with managed devices.
6. Respond in a timely manner (within documented SLA) to configuration, maintenance, incident management, and other requests.
7. Document actions in ticketing system to effectively communicate information internally and to customers.
8. Respond to needs and questions of customers concerning their access to network resources through their managed device.
9. Adhere to established MSS policies, procedures, and security practices.
10. Resolve problems independently and understand escalation procedures.
11. May be dispatched to customer sites to assist and/or facilitate repair or installation of supported products.
12. Perform technical account management duties for specific strategic clients.
13. Responsible for major MSS client environmental changes including upgrades.
14. Create custom documentation for internal and external needs.
15. Responsible for mentoring and training of SOC Interns, SOC Technicians, SOC Engineer I and SOC Engineer II employees.
16. Attend vendor-specific meetings and conferences for business and professional development.
17. Responsible for testing and configuring new products and technologies.
18. Assist with designing and documenting work processes within the SOC.
19. Perform other duties as assigned.
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The Senior Full Stack Developer role is located in our New York, NY office. We are looking for an individual who is passionate about a career in engineering. This is an inside sales position that is focused on product development and will be responsible for representing our solutions to potential clients. While working in a fast-paced / entrepreneurial environment, you will be challenged with proactively searching for leads and generating sales to help continue to develop the fastest growing portion of the Tax & Accounting business unit. This is a team oriented group that promotes innovative thought and idea sharing.Further responsibilities include, but are not limited to the following:
-Territory development and sales to achieve a sales revenue target through new business sales of our solutions
-Manage multiple sales cycles in various stages in parallel
-Respond to Prospect RFIs and RFPs
-Demonstrate the use of products, emphasizing product value based on analyses of customers' needs and on technical knowledge of product capabilities
-Maintain a working knowledge of company products, special sales programs and marketing efforts within the sales division.
-Utilize Salesforce.com, Hoovers, and other tools to develop leads
-Negotiate sales contracts
We offer a competitive compensation package with base plus commissions that will earn the qualified, successful candidate in excess of $100,000. An attractive benefits plan includes health, dental, vision, life, STD, LTD, Stock Purchase Program, Sick and Vacation time and a company matching 401k. Travel is minimal in this unique sales opportunity.
Qualifications
-1-3 years sales experience (e.g. carrying quota)
-Bachelor’s degree required
-Experience selling SAS solutions
-Proven track record of achieving sales targets year over year
-Experience working with legal on contract terms and conditions
-Excellent phone and communication skills
-Must be technically savvy.
-Ability to demonstrate our tax software solutions.
-Must have strong negotiations skills
-Experience developing and reporting on a sales pipeline using Salesforce.com, Act, or similar software
-Experience in selling departmental or enterprise offerings into major corporations
-Ability to function well in a fast-paced environment
-Ability to understand and communicate business and technical benefits of our tax software solutions.
-Experience selling complex solutions with a financial, tax, accounting, or risk management related offering is a plus
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· The systems we work on are invoked in every physical good purchase made worldwide, and our engineers work with a number of technologies and platforms, so you will never be bored here!
· You will be responsible for the functioning and improvement of the entire software/infrastructure ecosystem – the breadth, depth, and scale of the technical work are incredibly challenging, and you get to work with world-class engineering teams.
· What you do impacts millions of customers’ world-wide on a daily basis!
The Engineering Support team provides tier 3/4 production support encompassing large number of highly scalable services and is also responsible for providing multifaceted services to software product development teams and supporting production Deployment and Operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. In this job, you will wear multiple hats.
Some of the key job functions:
• Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple product lines.
• Work on operations and maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, with the potential for Java based projects.
• Software deployment support in staging and production environments.
• Develop tools to aid operations and maintenance.
• System and Support status reporting.
• Operational ownership of one or more Prime services or components.
• Customer notification and workflow coordination and follow-up to maintain service level agreements.
• Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set.
• Driving operational efficiency across engineering and other technical teams.
- 5+ years overall development/technical support experience (less with Master’s Degree in technology)
- Experience in Perl or equivalent programming/scripting language
- Knowledge of Java based technologies
- Understanding of XML/SOAP, web services, workflow modeling, web application development, and industry-standard commerce systems
- Ability to write intermediate/advanced level database queries
- Experience with networking (DNS, TCP/IP, SSL, DHCP, Load Balancing), web services (SOAP, XML), systems administration (Unix/Linux), highly scalable/available Service Oriented Architectures, understanding of monitoring and metrics.
- B.S. in Computer Science, Engineering or a related technical field
- Proven ability to troubleshoot and identify the root cause of issues.
- Demonstrated skill and passion for operational excellence.
- Experience in a 24/7 production environment is a plus.
- Ability to retain composure under stressful conditions, communicates effectively with a wide array of individuals and gets the right things done.
- Prior experience with UNIX system administration is a plus.
- Data analytics/BI
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The App Platform team is responsible for all core infrastructure used across the DemoCORP services. Our goal is to allow the feature teams to do what they do best, which is build features. We will provide the components, frameworks, libraries and services for logging, RPCs, message queues, metrics gathering, caching and many more.
We spend our time thinking about scalability, reliability, security and performance. We solve problems that we know about now as well as problems we foresee months and years down the road.
What You’ll Work On:
As a member of our Platform team you get to play a few different roles:
ARCHITECT: We are the ones that know how our large system should fit together.
DEVELOPER: We write lots of code. Some is purely for prototyping and what passes the prototyping phase is made ready for production and used by nearly all server teams.
CONSULTANT: We work closely with all the server teams to understand their needs and lend assistance with the infrastructure we have built.
LEADER: We need to be vocal about our experiences to internal teams as well as the outside world through blog posts, presentations and open source contributions.
Requirements:
- 5+ years of experience as a software engineer
- Strong Java knowledge
- Experience working with high traffic, scalable web applications
- Solid understanding of data structures, algorithms and framework internals
- Ability to speak and write clearly and concisely
- Ability to think creatively about solutions with a focus on the long term stability of our system.
Nice-to-Have:
- Experience with SOA
- Experience with at least one relational database (e.g. MySQL) and one NoSQL database (e.g. Cassandra)
- Familiarity with asynchronous messaging systems, such as Kafka and ActiveMQ
- DevOps experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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DemoCorp is looking for Full Stack Engineers to join our growing tech team. We’re at a unique point in our growth where we’re big enough to offer stability, development best practices, and a variety of projects but still small enough so that every engineer makes a big impact on the product and code base. Okta named us the second fastest growing enterprise SaaS company in 2015.
In the past year, we’ve started to move from a monolithic application to distributed web services, begun switching our hosting from Heroku to AWS, and built a test suite with over 8k tests covering our system, but we’re just getting started with scaling challenges. Here is a glimpse at some of the projects and architecture decisions you’d be involved with:
- Scaling from 100M requests per month to 500M requests per month
- Building and deploying globally distributed systems with sharding, read/write splitting, and HA
- Improving page load time by 30%
- Designing and implementing a unified API
- Building Greenhouse's mobile experiences
Our engineers can expect to start contributing to feature development within their first weeks using Ruby on Rails and Javascript. You’ll also influence how the team is structured, mentor and teach your fellow engineers, and learn alongside other senior engineers in an agile environment. At Greenhouse, we believe in concrete deliverables, feedback and iteration, collaboration and transparency, and recognition for your impact and contributions.
You should have:
- Interest in growing yourself and your teammates
- OO programming fundamentals
- Solid Javascript fundamentals
- Experience with Rails or another web-based MVC framework
- Prior experience in developing a complex, multi-tenant web application
- A deep understanding of modern web applications and experience with issues related to scale, security, availability, deployment, and operations
- A good understanding of RESTful API design
Pay, perks & such:
At Greenhouse, we take care of our employees and it shows. Greenhouse was proudly named among Crain's New York Business 2015 Best Places to Work in NYC, we were also named as a Best Places to Work by the San Francisco Business Times in 2016! We provide competitive salaries, stock options and a full slate of benefits including health coverage, an FSA, a 401K plan and pre-tax commuter benefits. We invest in our people to ensure that they have everything needed to excel on the job. We pride ourselves on a collaborative culture, including company get-togethers like our monthly CEO "Ask Me Anything" and All Hands meetings. We are a distributed company with offices in New York and San Francisco. Check us out on Glassdoor where we have outstanding reviews by current employees and candidates alike!
Our philosophy is to empower ourselves and each other to do the best work of our careers. Come join us!
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Who this job is right for
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What we are looking for
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- Suspendisse quis augue diam, ac tincidunt nulla.
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About our work environment
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Required skills & experience
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The Account Director (AD) has responsibility for the day-to-day activity of the account. The AD’s role is to deliver quality service and ensure the Client’s expectations are met. The AD should have knowledge of the Client’s industry, market dynamic and competitive environment. They should be heavily involved in the preparation of strategic plans for the Client and should keep the Group Account Director informed of revenue-building opportunities. In addition, the AD is responsible for the growth of the AE he/she directly supervises.
MAJOR RESPONSIBILITIES
Account Leadership and Ownership
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Responsible for the day-to-day activity of the account
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Develop a strong relationship with his/her direct Client contacts
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Demonstrate excellence leadership internally and externally
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Provide a professional, comfortable, productive and fun environment
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Strive for excellence, professionalism and quality
Strategy, Planning, Creative and Media
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Assist in the development of the brand strategies and strategic plan
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Direct preparation of Agency analyses on competitive and market landscape
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Identify trends, launch new products, understand legal and social environment based on Client category
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Participate in the planning process; external and internal brainstorming sessions
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Facilitate and oversee all market research, agency recommendations and POVs, as well as major market research and planning presentations made by Account Planner
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Work closely with integrated partners to ensure that Client needs and objectives are met
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Prepare and review all major presentations by media department to Clients
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Direct preparation of creative briefings to kick off creative development
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Facilitate and oversee the information flowthrough the creative and production processes
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Ensure that quality standards are met for all the Client’s creative needs
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Supervise production specifications to meet Client expectations and Agency standards
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Manage timelines and budgets
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Ensure that creative accurately reflects Client’s and the business’ needs
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Ensure that all issues are resolved to the satisfaction of Client and internal groups
Required Skills
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Excellent communication skills
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Strong presentation skills
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Management/Leadership/Team skills
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Sound qualitative & quantitative analytical skills
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Knowledge of all agency functional areas; including production, media, research and database management areas
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Creative and innovative strategic thinking
Preferred Qualifications
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BA/BS degree required
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6+ years of experience within the healthcare industry, with a minimum of 8-10 years account management experience
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Strong integrated marketing experience
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