We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. 

About the Role:

We are seeking a curious, analytical, and business-minded Consumer Insights Analyst to help strengthen our understanding of the competitive landscape and our customers. In this role, you will support the development of competitive intelligence capabilities and contribute to a robust consumer insights agenda that informs strategic decision-making across the organization.

You’ll work across a variety of data sources ranging from market research and customer feedback to competitive analysis, to uncover meaningful insights and translate them into clear, actionable recommendations. This role is ideal for someone who enjoys connecting the dots between data and business strategy, and who is motivated to elevate the voice of the customer to drive growth and innovation.

Responsibilities:

• Support the development of competitive intelligence capabilities across the organization, including managing internal/external data sources and maintaining the dashboard
• Monitor key competitors, emerging trends, and potential disruptors; contribute to competitive profiles, win/loss analyses, and market landscape assessments
• Assist in executing the organization’s consumer learning agenda, supporting research projects from design and questionnaire development through analysis and reporting
• Synthesize data from multiple customer sources (e.g., surveys, first-party data/customer analytics, secondary research) into clear insights with recommendations
• Apply a business-oriented mindset to uncover the “so what” behind the data and support brand growth initiatives
• Advocate for the voice of the customer by sharing insights across the organization
• Identify new customer and competitive AI insight capabilities for fresher data faster

Requirements: 

• Bachelor’s degree in Marketing, Business, Research, Analytics, or a related field
• 3+ years of experience in market research, competitive intelligence, or consulting (e.g., strategy, management, or financial), with exposure to financial services preferred
• Hands-on experience conducting DIY survey-based research, with strong quantitative and analytical skills
• Ability to synthesize and analyze multiple data sources (e.g., primary research, secondary reports, customer feedback, social media) to generate clear, actionable insights
• Strong problem-solving skills with the ability to identify trends, interpret data, and support business recommendations
• Proficiency in Excel required; experience with data visualization tools such as MicroStrategy or similar platforms is a plus
• Familiar with and experience in AI (research capabilities, use cases, prompting)

Compensation

The budgeted annual salary range for this position is $69,000 to $99,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. 

About the Role:

Enova is seeking a data-driven Marketing Specialist for the Consumer Direct Marketing team. This role is central to our growth strategy, driving how we acquire and retain customers through Direct Mail marketing. In this role, you will drive the success of the consumer Direct Mail programs by managing data flows, campaign schedules, and performance reporting. Your work will optimize campaigns, enhance targeting strategies, and collaborate with vendors and cross-functional teams.

Responsibilities

• Manage day-to-day execution of consumer acquisition and portfolio Direct Mail programs, including data flows, performance reporting, campaign scheduling, and cost tracking.
• Implement and evaluate creative and targeting tests; clearly communicate insights and recommendations to stakeholders.
• Track and optimize campaign performance, recommending growth strategies and identifying data trends to inform decisions.
• Partner with external vendors (data providers, print partners) to ensure high-quality execution and continuous optimization. 
• Collaborate cross-functionally with Business Intelligence, Data Science, and Marketing Analytics to improve reporting, unlock insights, and drive program performance. 

Requirements

• 2+ years of experience in Marketing or Business roles (e.g., Strategy, Planning, Operations).
• Critical thinker who proactively identifies problems and proposes solutions to improve processes and campaign performance. 
• Demonstrates exceptional attention to detail, ensuring accuracy and consistency across all campaigns. 
• Strong analytical skills with experience in data analysis to identify trends and make recommendations; proficiency in Excel and visualization tools, such as MicroStrategy or Tableau, is preferred.
• Excellent project management skills with the ability to create, follow, and communicate timelines effectively.
• Proven ability to communicate, collaborate, and influence across multiple functional teams (e.g., Strategy & Operations, Analytics, Creative Teams, Vendor Partners).
• Strong presentation skills with a track record of presenting complex ideas and translating data into clear insights for key stakeholders. 
• Creative thinker capable of generating innovative solutions to customer challenges.

Nice to Have

• Experience with SQL.
• Knowledge of credit bureaus and/or Consumer Reporting Agencies.
• Background in financial services.
• Experience in direct marketing.

Compensation

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

As a Lifecycle Marketing Specialist, you will be responsible for supporting and integrating our lifecycle marketing strategy across multiple marketing mediums. You will partner closely with internal departments and external vendors to drive new initiatives and optimize ongoing communications. You will also have the opportunity to lead high-visibility projects, propose process improvements, and test new marketing strategies.

Responsibilities:

• Customer Experience - Drive and own the creation of various customer life cycles by identifying the correct types of outreach and their frequencies. 
• Partner with the strategy and operations team to experiment with new products and processes to help grow revenue, maximize returns, and set customers up for success.
• Campaign Management – Develop and implement automated direct marketing and email campaigns within a CRM platform to drive lead conversion, improve customer portfolio performance, and support product launches/changes.
• Identify appropriate customer segments and target them through SQL queries. 
• Develop campaign strategies, manage the creative development process (copy, design, coding), and build multi-touch campaigns.
• AI Strategy & Optimization - Utilize AI tools to supercharge marketing campaigns, data analysis, and process improvements.
• Leverage AI tools to automate complex segmentation and personalize customer journeys at scale, drastically increasing engagement across the entire marketing lifecycle.
• Continuously experiment with generative AI to optimize CRM workflows, transforming raw data into actionable insights that "supercharge" campaign performance and engagement rates.
• Reporting & Analytics – Report and monitor segment performance and campaign performance including audience, monthly trends, email metrics and conversion.
• Report on results and provide insights & recommendations.
• Testing Programs – Develop robust A/B and multivariate testing programs to optimize portfolio performance (email, DM, SMS, etc.)
• Best Practices – Maintain clean email marketing lists to minimize occurrences of unsubscribes, bounce rates and spam reports.
• Monitor deliverability, complaint rates, bounce rates and Sender Score rank to reduce risk of being blacklisted.
• Monitor trends on best practices and techniques to ensure market efficiency and identify new opportunities.
• Communicate & Collaborate – Partner with internal departments (Legal & Compliance, Analytics, Creative Services, Business Intelligence, Data Services, and Tech) and marketing team members to execute projects and tests.

Requirements:

• Have 2-8 years of professional experience in a Marketing or Business function (i.e. Strategy, Planning, Operations).
• Have CRM and database management experience - You’re able to develop, automate and personalize communication campaigns via an established CRM platform. You have experience developing and executing A|B testing programs, with the ability to analyze and action upon results.
• Demonstrated success leveraging AI to supercharge work - You’re able to utilize Agentic AI to build, maintain, and optimize effective marketing strategies and operations. 
• Are a demonstrated self starter and problem solver - You’ll be successful in this role if you can think critically to improve processes and discover ways to increase campaign performance that will have a measurable impact on the business.
• Can communicate, collaborate and influence - Proven skill in working across multiple and distinct functional organizations (e.g. Strategy & Operations, Analytics, creative teams, vendor partners, etc.) in support of specific business priorities. 
• Are creative and think outside the box - The only constant in our industry is change. You love to brainstorm, generate new ideas, and bring creative, innovative solutions to the challenges our customers face every day.   
• Have strong analytical skills - you’re able to manipulate and analyze data in order to identify trends, segment a customer population through the use of queries, solve problems, and make informed recommendations. Experience developing SQL queries is a plus, but not required (SQL preferred). Experience with Excel, Microstrategy, Tableau or other visualization tools preferred.
• Are intellectually curious and have a passion to learn.
• Financial-services experience a plus.

The budgeted annual salary range for this position is $60,000 to $83,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a [bonus] and [restricted stock units]. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid

About the Role:

As a People Resources Generalist, you are the engine that keeps our people operations running smoothly for our high-energy Contact Center. You will act as a dedicated resource to our managers and employees, translating HR policies into everyday solutions and ensuring our people processes are executed with precision. This is a high-impact, execution-focused role where you’ll have the autonomy to resolve routine employee relations issues from start to finish, ensuring our teams feel supported and our operations remain seamless. This role will report to the People Resources Manager.

Responsibilities:

• Act as the first point of contact for employee concerns, independently diagnosing and resolving routine issues from beginning to end.
• Apply and interpret HR policies and procedures to provide clear, consistent guidance to employees and managers.
• Support managers through coaching on documentation, policy application, and conflict resolution. 
• Proactively identify opportunities to streamline HR workflows and share insights to improve the employee experience.
• Maintain a solid understanding of HR functions and know exactly when and how to escalate complex issues to an HR Business Partner.
• Build professional credibility by collaborating with our Centers of Excellence (Compensation, Benefits, Talent Development) to ensure business needs are met.

Requirements:

• 2+ years of HR experience in a Generalist or similar role.
• Experience supporting an hourly workforce or working within a Contact Center environment.
• Proficiency in HRIS or HCM systems (e.g., Workday, Oracle, or similar platforms).
• Strong knowledge of employment law and the ability to interpret and apply policies to real-world scenarios.
• Strong interpersonal skills with the ability to handle employee relationships thoughtfully, empathetically, and professionally .
• Strong technical agility, including the ability to leverage AI-enabled tools and emerging technologies to improve efficiency, problem-solving, and HR operations. 

Compensation:

The budgeted annual salary range for this position is $55,000 to $75,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Remote #LI-Remote

About the role:

Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As a Customer Service Representative, you will participate in an in-depth 4-week training program to specialize in a specific brand. Following the completion of training, you will manage inbound calls from customers while delivering exceptional customer service

Responsibilities:

• Respond to incoming customer calls, addressing their questions and providing service
• Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services
• Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience
• Uphold exceptional customer service standards through articulate and effective verbal and written communication
• Keep customer accounts meticulously updated with accurate information

Requirements:

• Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments.
• Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions.
• Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills.
• Comfortable utilizing new technology and have a proven ability to excel in a remote work environment.

Compensation:

The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

This role is entirely remote; however, candidates must reside in the state of AZ, IA, ID, IL, IN, MN, MO, NM, NV, UT, WI, or WY.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

Enova’s Platform Product Management Team is seeking a Product Manager who can own and drive platform capabilities that power our internal analytics and business growth. In this role, you will help shape product strategy, prioritize key initiatives, and deliver scalable platform solutions. You’ll partner closely with Engineering, Analytics, and Business stakeholders to identify opportunities, define solutions, and ensure successful execution. This is a highly collaborative role that requires both strong technical acumen and the ability to translate business needs into impactful product outcomes.

Responsibilities:

• Own the product lifecycle for platform features, from discovery through delivery and iteration
• Partner with stakeholders across business, engineering, and analytics to identify opportunities and define product strategy
• Prioritize initiatives and manage a product roadmap aligned to business goals and platform evolution
• Elicit, document, and validate business requirements, partnering with engineering to ensure alignment with technical feasibility and scalable solutions.
• Drive alignment across cross-functional teams, ensuring clarity on priorities, scope, and timelines
• Collaborate closely with engineering teams throughout development, making tradeoff decisions as needed
• Measure and evaluate product outcomes, using data to inform decisions and continuous improvement

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• 3+ years of experience in product management or technical product roles
• Experience working on platform products, internal tools, or integration-heavy systems, with familiarity in APIs, data systems, or analytics tools
• Strong ability to translate business needs into clear requirements and prioritize MVP solutions
• Experience working in Agile environments and tools (e.g., Jira), with the ability to manage competing priorities in a fast-paced setting
• Proven ability to collaborate with and influence cross-functional stakeholders, including Engineering, Analytics, and business teams
• Strong ownership and execution skills, including creating product artifacts (e.g., requirements, process flows, test plans, roadmaps) and independently driving projects from concept through delivery

Compensation

The budgeted annual salary range for this position is $90,000 - $125,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role

Enova is currently searching for an ALM Associate to join our Treasury team. In this role, you will be responsible for asset/liability management, forecasting Enova’s balance sheet and interest expense, and interest rate and liquidity risk analysis. The ideal candidate will be a skillful leader with a deep understanding of asset-liability management principles and demonstrated success in a high-growth, dynamic and fast-paced environment. This position will report to the Assistant Treasurer. 

Responsibilities:

• Evolve Enova’s asset-liability capabilities, particularly liquidity risk management and interest rate risk management, including buildout of a bank-grade ALM framework.
• Develop and analyze short and long-term balance sheet and interest expense forecasts through collaboration with FP&A and other key stakeholders.
• Assist with integrating deposit-based funding options into Enova’s overall funding strategy, evaluating ways to diversify sources and lower costs compared to traditional credit facilities and securitizations.
• Project the asset-liability position for the balance sheet to ensure acceptable levels of liquidity and assess the economic value of equity throughout interest rate cycles.
• Create and maintain dynamic models and procedures for interest rate risk measurement and liquidity risk management.
• Provide technical assessments and evaluations related to the impact of interest rate movements, economic value at risk, earnings at risk and other key metrics.
• Develop and maintain regulatory capital and liquidity reporting frameworks required under the OCC and Federal Reserve’s bank holding company supervision.
• Author and deliver impactful presentations, distilling complex ideas and opportunities into actionable insights including materials to communicate company achievements, strategy, and outlook to stakeholders.

Requirements:

• Bachelor’s degree in Finance, Economics, or other related field (MBA or CFA a plus)
• 7+ years preferred in the financial services industry, particularly in a Treasury/ALM/FP&A function
• Experience with bank regulatory frameworks preferred, including familiarity with OCC or Federal Reserve supervisory requirements, bank holding company reporting, and/or liquidity and capital adequacy standards
• Advanced Excel skills and integrated financial statement modeling knowledge
• Strong critical thinking skills with the ability to develop and clearly communicate meaningful, insightful analysis to stakeholders, including senior management
• Proven ability to influence across all levels of the organization by synthesizing complex insights into clear, structured, and impactful communications
• Highly accountable with strong ownership and follow-through on projects, even in ambiguous environments
• Collaborative team player who works effectively across functions, translating complex challenges into organized plans and actionable steps

Compensation:

The budgeted annual salary range for this position is $75,200 to $109,200. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid #LI-Hybrid

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

As the Lead for the Partnerships team, you will be responsible for leading a team of Account Managers and Success Managers supporting Enova’s Small Business (SMB) ISO (Independent Sales Organizations) Sales Channel. This role will focus on day-to-day team management, pipeline oversight, partner engagement, people development, and execution against channel goals.

The Team Lead will serve as a key point of support for the team, helping drive accountability, improve partner experience, strengthen sales processes, and ensure consistent execution across the ISO book. This person will work closely with Business Development, Sales Leadership, Operations, and other cross-functional partners to identify opportunities, remove blockers, manage escalations, and support continued channel growth.

Responsibilities:

• Manage the day-to-day performance and execution of Account Managers and ISO Success Managers across OnDeck Products. 
• Drive accountability to monthly sales targets, quotas, pipeline goals, and key performance metrics.
• Support team members with pipeline management, partner follow-up, policy questions, process guidance, and production needs.
• Monitor daily, weekly, and monthly funnel metrics at both the team member and ISO partner level to identify trends, risks, and growth opportunities.
• Lead team huddles, participate in sales meetings, and provide updates in leadership meetings as needed.
• Coach team members through regular feedback, performance check-ins, development conversations, and employee assessments.
• Partner with Business Development to support partner strategy, strengthen ISO relationships, and maximize activity across key accounts.
• Own and manage escalations to Operations, Underwriting, Fraud, and other internal teams to remove blockers and improve partner/customer experience.
• Roll out key product, process, policy, and HR-related updates to the team, ensuring clear communication and adoption.
• Optimize partner coverage and book management across Account Managers and ISO Success Managers.
• Maintain a strong sales culture built on accountability, urgency, teamwork, commitment, and partner success.
• Identify process gaps, partner friction points, and business opportunities that can support continued ISO channel growth.
• Serve as a subject matter expert on ISO partner management, relationship building, compliance expectations, and sales process execution.

Requirements:

• Bachelor’s degree required.
• 4+ years of experience in sales, account management, partner management, business development, or a related revenue-focused role.
• Experience in SMB lending, financial services, or the ISO landscape is strongly preferred.
• Proven track record of driving sales performance, managing partner relationships, and exceeding revenue or production targets.
• Expert understanding of consultative sales, pipeline management, and retention strategies, with the ability to work cross-functionally with leadership stakeholders.
• Exceptional communication, business acumen, and the ability to operate with urgency in a fast-paced environment.
• Proven ability to motivate and influence a team; previous people management experience is preferred. but not required.
• Strong organizational, communication, and presentation skills.
• Proficiency in pipeline management and CRM/reporting tools (Salesforce, Excel, Tableau, or MicroStrategy).

Compensation:

The budgeted annual base salary range for this position is $80,000 to $95,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown.This role qualifies for additional compensation through a performance-based incentive plan. The On-Target Earnings (OTE), which includes base salary, target bonus performance at 100% attainment, and long term incentive in the form of restricted stock units, is $160,000 to $180,000. Please note that incentive compensation is not guaranteed and is dependent on achieving defined performance metrics. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid    #LI-Hybrid #LI-EN1

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the Role

We are looking for a Salesforce Team Lead to guide a high-impact team in delivering scalable, reliable platform capabilities. Reporting to the Engineering Leader, you will bridge the gap between business strategy and technical execution by partnering with Sales, Marketing, and Product stakeholders.

This is a people-management-first role. While a technical background in Salesforce is a significant advantage, your primary focus will be leadership, delivery management, and strategic stakeholder partnership.

Responsibilities:

• Lead & Develop: Coach a team of Salesforce engineers and admins, fostering a culture of growth, autonomy, and high performance.
• Drive Delivery: Act as a force multiplier by removing roadblocks, clarifying decision-making, and refining execution processes.
• Strategic Roadmapping: Partner with cross-functional leaders to align Salesforce investments with company-wide operating priorities.
• Manage Execution: Oversee planning, estimation, and prioritization; balance "speed-to-market" with long-term architectural health and data quality.
• Operational Excellence: Ensure disciplined practices around design reviews, release readiness, and incident retrospectives.
• Cross-Functional Collaboration: Serve as the escalation point for complex integrations and end-to-end solutions spanning Salesforce and adjacent systems.

Requirements:

• 3+ years of formal people management experience with a proven track record of developing talent.
• 5+ years of experience delivering enterprise applications (Salesforce ecosystem preferred) and managing complex integrations.
• Expertise in project management—specifically scoping ambiguous work, managing dependencies, and adapting to evolving requirements.
• Ability to translate complex technical concepts for business leaders and influence decisions across Sales, Marketing, and Engineering.
• The ability to guide architectural discussions and technical direction without needing to be the primary "hands-on" developer.
• Comfort incorporating AI-assisted development tools into day-to-day engineering workflows (coding, testing, debugging, or documentation)

Compensation:

The budgeted annual salary range for this position is $116,000 to $160,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the Role:

As a Business Operations Associate within the NetCredit Business Unit, you will serve as a strategic architect of our operational integrity. You will be responsible for the design, oversight, and continuous maintenance of a comprehensive controls inventory across our diverse product portfolio. By synthesizing customer feedback and production data, you will lead cross-functional gap assessments to proactively identify risks before they impact the business and enhance operational resiliency. You'll collaborate cross-functionally to align business and compliance needs, proactively identify and prevent customer incidents, and contribute to customer remediation efforts.

 Responsibilities:

• Oversee a comprehensive preventative and detective controls inventory and maintenance program for critical business processes
• Synthesize customer complaint data and trend analysis to lead cross-functional gap assessments; translate high-level insights into actionable process improvements and strategic recommendations
• Proactively identify production or compliance exceptions, assess their impact on the business and customers, and resolve them or escalate to the management team as necessary.
• Gain expertise in product offerings, brand, and state compliance matrices, developing a strong familiarity with the regulatory landscape and mapping requirements to internal controls and documentation thereof
• Support the Issue Management lifecycle program with root cause investigations, scope corrective measures, redress action planning, and other data analysis
• Assist with ad hoc data requests related to external and third-party business audits.

Requirements:

• Bachelor's degree in Business, Finance, Economics, Engineering or a related field
• 5+ years of project management experience executing initiatives from start to finish, including managing cross-functional stakeholders and authoring detailed business documentation
• 3-5+ years in business operations, internal audit, operational risk, or related role in a high-regulated industry with experience in process improvements, designing or managing internal control frameworks
• Familiarity with SQL and Excel, proficiency preferred
• Strong analytical and problem-solving abilities
• Ability to collaborate effectively in both team and independent settings
• Excellent written and verbal communication skills
• Familiarity with tools such as Microstrategy, Grafana, and other monitoring dashboards is a plus.

Compensation

• The budgeted annual salary range for this position is $72,000 - $104,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid #LI-Hybrid  #LI-LC1

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the Role:

As a Business Operations Associate within the CashNetUSA business unit, you will play a vital role in supporting one of Enova's core businesses. Your responsibilities will be monitoring and supervision across our diverse product portfolio, planning and executing customer remediations, and addressing unique regulatory and business requirements in various states. You'll collaborate cross-functionally to align business and compliance needs, proactively identify and prevent customer incidents, and contribute to customer remediation efforts.

 Responsibilities:

• Scope, plan, and execute end to end customer remediations due to system issues with an emphasis on root cause investigation, system fix implementation, redress action planning, and data analysis in a cross functional collaborative setting
• Take full ownership of the issue management lifecycle; ensure that gaps are not just flagged, but pursued until a permanent fix is implemented and tested
• Demonstrate a results-driven mentality by independently coming up with opportunities, validating hypotheses with stakeholders, and driving cross-functional solutions into reality
• Proactively identify production or compliance exceptions, assess their impact on the business and customers, and resolve them or escalate to the management team as necessary.
• Gain expertise in product offerings, brand, state compliance matrix, transactional logic, and funding/payment processes, and document this knowledge.
• Utilize your subject matter expertise to create and manage processes and monitoring systems that ensure compliance with internal and regulatory guidelines for products, technology, and processes.
• Analyze customer complaint data to identify trends, develop recommendations, and support the implementation of process improvements based on these insights.
• Assist with ad hoc data requests related to external and third-party business audits.

Requirements:

• Bachelor's degree in Business, Finance, Economics, Engineering or a related field
• 5+ years of project management experience executing initiatives from start to finish, including managing cross-functional stakeholders and authoring detailed business documentation
• 3+ years resolving audit findings and operational issues by integrating federal and state regulations into corrective action plans, updated policies, and system improvements
• Familiarity with SQL and Excel
• Strong analytical and problem-solving abilities
• Ability to collaborate effectively in both team and independent settings
• Excellent written and verbal communication skills
• Familiarity with tools such as Microstrategy, Grafana, and other monitoring dashboards is a plus

Compensation

• The budgeted annual salary range for this position is $72,000 - $104,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid #LI-Hybrid  #LI-LC1

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. 

About the Role:

As a Digital Performance Specialist, problem-solving, self-directing, and action-oriented thinkers are required. You will be responsible for improving website performance by monitoring key conversion funnels, managing our website analytics tracking and tag management, creating reporting in Adobe Analytics and other tracking tools, running conversion optimization tests, maintaining our marketing website content and executing SEO/AEO tactics. The role will be focused on supporting our CashNetUSA brand and does not include direct supervisory responsibilities. 

If you’re looking to join a leading Chicago fintech with a data-driven, test-and-learn culture, this could be the perfect role for you. We’re looking for someone ready to turn insights into impact for the CashNetUSA brand.

Responsibilities:

• Monitor, assess, and report on website and funnel performance. Provide weekly reporting updates and data-driven recommendations to marketing leadership and other key executives.
• Stay at the forefront of the evolving search and LLM landscapes by integrating AEO strategies into the overarching digital roadmap.
• Analyze visitor segments and traffic trends for optimization and content opportunities. 
• Work with our internal creative team to manage and maintain our marketing website.
• Create and maintain Adobe Analytics reporting for the marketing team and help the marketing team investigate and troubleshoot conversion issues. 
• Partner with cross-functional teams to test UI and UX enhancements to improve the customer application flow.
• Develop and optimize landing pages and conversion funnel A/B tests to increase conversion rates. 
• Manage implementation of SEO initiatives (manage agency partnerships, work with internal creative teams to optimize website, track rankings and performance, etc.).

Requirements:

• 5+ years of experience in digital marketing, UX, marketing analytics, SEO, or related fields. 
• Have strong web analytics skills with extensive experience using Google Analytics, Adobe Analytics, Hotjar, Ahrefs, Semrush or similar web analytics tools. 
• Have experience managing implementation and administration of Google Analytics, Adobe Analytics or similar web analytics tools. 
• Have experience with website and tag management (Google Tag Manager, Adobe Launch, etc.), and basic HTML knowledge (CSS and other coding is a plus) 
• Have experience designing and running A/B tests through tools such as Optimizely or Adobe Target.
• Basic understanding of SEO strategy and HTML. 
• Strong analytical and technical skills with experience in data analysis and visualization tools; SQL preferred. 
• Excellent project management, communication, and collaboration skills, with a creative and problem-solving mindset.

Compensation

• Marketing Associate: $68,500-$99,000
• Senior Marketing Associate: $75,600-$109,200

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

The Lending Account Executive's role is to support applicants who are declined or do not meet OnDeck’s primary credit criteria. The Account Executive is responsible for delivering an exceptional borrower experience, identifying the right marketplace partner for each opportunity, and driving funded volume through our alternative lending network. An AE is required to have strong consultative selling skills, disciplined workflow management, and the ability to navigate multiple products while maintaining a customer-first mindset.

Responsibilities:

• Customer Engagement and Needs Assessment:
  • Engage with declined or non- fit applicants via phone, email, and SMS to understand the SMB’s business goals, needs, and financial profile.
  • Deliver a transparent, consultative experience by curating a solution clearly and setting accurate expectations.
  • Follow required cadences and talk tracks, consent disclosures, and compliance guidelines across all borrower interactions. 
• Product Knowledge and Deal Execution:
  • Analyze credit files, business performance, industry type, and borrower needs to identify the appropriate product fit.
  • Submit complete and accurate applications, and proactively manage lender requests and updates.
  • Have a deep understanding of the suite of products we offer. 
  • Identifies the right marketplace lender for each opportunity and clearly curates a transparent transaction between lender and borrower. 
• Pipeline Management and Performance:
  • Own daily pipeline execution: new declines, re-engagements, callbacks, doc request, offer presentation, and lender updates.
  • Achieve monthly KPI targets related to assigned opportunities, volume funded, funded deals, revenue contribution,
  • Adhere to call cadence, follow up expectations, and activity requirements.
  • Participate in coaching sessions and training to continually improve sales acumen and product knowledge.
  • Share any lender friction points and workflow challenges with your Team Lead.
  • Contribute to a collaborative, high-ownership culture where best practices are shared.

Requirements:

• 1-3 years in sales, account management, or customer facing roles - fintech or SMB lending preferred.
• Strong consultative selling and solution-matching abilities
• Proficient with CRM systems, Excel/Sheets, and standard tech stacks.
• Excellent phone presence and written communication skills.
• Strong Organization and pipeline management.
• A team-oriented mindset with openness to coaching, feedback, and collaboration

Compensation:

The budgeted hourly rate for this position ranges is $21.00 to $30.28. This role qualifies for additional compensation through a performance-based incentive plan. The On-Target Earnings (OTE), which includes base salary plus target bonus performance at 100% attainment, is $120,000 to $140,000 annually. Please note that incentive compensation is not guaranteed and is dependent on achieving defined performance metrics. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid    #LI-Hybrid #LI-EN1

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the Role:

As a key leader in our third line of defense, the Internal Audit Manager will drive a risk-based audit strategy that evolves with changes in the organization's strategic priorities and growth. You will oversee a portfolio of high impact audit areas covering regulatory, operational, financial, and emerging technology risks.  

Beyond general oversight, you will champion agile audit methodologies and continuous monitoring to provide real-time insights to the Audit Committee. Reporting to the Head of Internal Audit, you will serve as a strategic change agent to drive continuous improvement within and outside the department.

Responsibilities:

• Leading end to end audit engagements, including integrated audits, and oversight of specialized third party co-source parties
• Conducting an annual risk assessment process to capture critical risk areas and prioritize audit engagements that drive organizational value
• Applying an agile audit approach to ensure the audit plan remains responsive to changes in risks while maintaining a high standard of precision and quality
• Overseeing the testing of Internal Controls over Financial Reporting (ICFR) and ensuring alignment with evolving requirements and regulatory standards
• Serving as an advisor to business leaders on risk management and internal controls to strengthen the organization’s control environment
• Assisting with recruiting, mentoring, and developing a high-performing internal audit team, fostering a culture of technical proficiency and professional skepticism
• Communicating audit results to senior leadership and monitoring the lifecycle of management’s action plans, ensuring timely and validated remediation of deficiencies 
• Staying abreast of emerging risk trends and leading audit practices for application within the department’s audit strategy

Requirements:

• 6+ years of Public Accounting and/or Internal Audit experience, with a minimum of 2 years in a leadership/supervisory capacity 
• CIA (Certified Internal Auditor) or CPA (Certified Public Accountant) required
• CISA, CRMA (Certified Risk Management Assurance), or CRCM (Certified Risk Management Compliance) are preferred
• Experience in financial services is preferred
• Advanced knowledge of the IIA’s Global Internal Audit Standards 
• Strong understanding of the regulatory environment for public companies and financial services industry
• Hands-on experience with data analysis tools (SQL, Python, or advanced Excel Power Query) highly preferred
• Proven track record of managing complex, multi-phase audits in fast-paced environments
• Process oriented and ability to understand interdependencies between functions 
• Skilled at building rapport with senior stakeholders to drive change
• High proficiency and self-sufficiency in Microsoft Office applications (e.g. Word, PowerPoint, Advanced Excel)
• Experience with AI productivity tools (e.g., ChatGPT, Gemini, Copilot) and a 'tech-forward' mindset toward learning new automation software

Compensation: 

The budgeted annual salary range for this position is $100,000 to $150,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid #LI-Hybrid #LI-FB1

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

Responsibilities:
As a Senior Software Engineer on our Product Consumer team, you’ll be designing and implementing technical solutions to business problems. You’ll collaborate with other engineers to build the best systems for the problem at hand, learning from Lead Engineers and Architects, while mentoring junior developers. Most problems have multiple solutions and we need your expertise to figure out which one is best and drive to completion. In addition, you will work with Product Management, Analytics, and Operations to deliver business value.  

Our most successful Senior Engineers are able to tackle a variety of tasks from designing microservices, operational issues, production debugging, risk mitigation and management, and the ability to pair with others outside of your immediate team in order to accomplish any task.  

Requirements:

• 4+ years of experience with any programming language, we welcome engineers from various technical backgrounds
• Proficiency in one or more object-oriented programming languages.
• The ability to solve problems in more than one language, and know exactly why one of them is better
• Expertise with building software features, enterprise architecture, and API integration to facilitate first in class software.
• Project management skills, specifically the ability to oversee projects end-to-end, estimate work, and break up problems into deliverable parts 
• Deployed multiple web applications from a full-stack perspective.
• Experience collaborating with product managers to plan and scope products iteratively.
• Comfort incorporating AI-assisted development tools into day-to-day engineering workflows (coding, testing, debugging, or documentation)
• A Bachelor’s degree in Computer Science, Engineering, or equivalent experience

Nice to have:

• Deployed software using Go, Ruby, Rails, React or PostgreSQL
• Experience in the Finance domain is a nice-to-have

Compensation:

This position includes various levels within our career ladder. The actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the ranges shown. 

Budgeted annual salary ranges:

Senior Software Engineer I: $98,000-$130,000
Senior Software Engineer II: $108,000 to $140,000

Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

We live and breathe data at Enova - and this role sits at the center of it. As a Senior Business Intelligence Engineer, you will design, develop, and maintain robust reporting solutions and analytic applications that power decision-making across Finance, Marketing, Operations, Compliance, and more.

You will partner directly with business owners to gather requirements, translate them into scalable BI solutions, and take ownership of the full project lifecycle – from scoping through delivery and ongoing support. You will also play a key role in advancing our use of AI across the BI and data development workflow, leveraging modern tools to accelerate insight delivery and drive strategic impact.

Responsibilities:

• Partner with stakeholders across all our PnLs, Marketing, Operations, Accounting, and Finance to understand data needs and deliver actionable reporting solutions
• Lead technical initiatives end-to-end from architecting the solution to collaborating with peers on execution
• Design, implement, and maintain complex, multi-layered SQL and Python processes for reporting and analytics
• Architect and enhance ETL/ELT pipelines using Astronomer Airflow and other modern orchestration tools
• Operates as a senior member of the team: leads projects end-to-end from scoping and design through delivery and support
• Build, optimize, and support data marts and data warehouse solutions using Snowflake
• Develop and maintain dashboards and reports in Strategy(MSTR) and/or comparable BI tools
• Proactively identify and implement AI use cases across various business units, leveraging Enova’s AI tech stack(Claude, AWS Bedrock, Gemini, and more) to drive adoption
• Advise on best practices, innovative designs, and emerging BI technologies

Requirements:

Experience designing, developing, and working with data marts is a must.

• Expert-level SQL and database skills - writing high-quality, performant queries is a core part of this role
• 5-7+ years of experience with relational databases and cloud data warehouses (Snowflake, Databricks, BigQuery, or AWS Redshift)
• Strong grasp of data warehousing and data mart concepts, including dimensional modeling (star schema, slowly changing dimensions, etc.)
• 4+ years designing and implementing ETL/ELT pipelines; hands-on experience with Astronomer (Apache Airflow) or similar orchestration tools
• 4+ years working with enterprise BI and visualization tools – MicroStrategy, Tableau, Looker, PowerBI, or equivalent
• Proficiency in Python for data transformation, pipeline automation, and analytics
• Experience leveraging AI tools in day-to-day work - coding assistants, agents, and identifying new use cases (e.g., Claude, Gemini, AWS Bedrock) - with a curiosity to push adoption further
• Strong business acumen – ability to understand domain context and translate business needs into technical data solutions
• Proven experience working directly with senior management and cross-functional stakeholders to gather requirements and define success

Compensation:

This position includes various levels within our career ladder. The actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the ranges shown. 

Budgeted annual salary ranges:

Senior BI Engineer I: $72,000-105,000
Senior BI Engineer II: $80,000-115,000

Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the Role:

The Internal Security Investigator is an important risk-mitigation partner supporting the Information Security Program. You will respond to cyber security alerts and data loss events ranging from misuse of company systems, unauthorized software and data exfiltration to code-of-conduct violations and threats against the company caused by internal personnel, contractors, third party suppliers or external threat actors. You will act as the lead technical investigator for information gathering, analysis and reporting in support of digital investigations and eDiscovery requests for IT Risk, Security Engineering, Legal and People teams. You will recommend system, process and procedural changes to mitigate risks and safeguard company assets and reputation.

Responsibilities

• Lead investigations of data loss and eDiscovery matters
• Produce fact-based technical reports detailing events over specified periods of time for the investigation and share the report with stakeholder to act on
• Advise stakeholders on the relevance of the information derived from internal and external sources, forensic inquiries and investigative work.
• Identify and propose areas of improvement in internal controls, investigative processes and procedures 
• Ensure all digital evidence is captured in a legally appropriate manner (Chain of Custody) to protect the company against wrongful termination lawsuits
• Conduct interviews with an investigative mindset

You’ll be successful if you have:

• Strong background in data loss prevention incidents and investigation case management
• In depth technical knowledge of email, Slack, Google suite infrastructure, Windows and Apple devices, mobile phones as well as forensic tools and forensic methodologies
• Strong investigative and analytical mentality and problem solving skills
• Ability to multitask in a time sensitive environment with awareness of confidentiality and privacy laws
• An efficient and versatile communication style
• Proven integrity and judgement in a professional environment

Requirements:

Bachelor or Master’s Degree in Computer Science, Digital Forensics or experience in related law enforcement or investigations field

5+ years of experience in one or more of the following:

• Information Security, demonstrating experience in investigating and data loss incident response
• In depth understanding of cyber investigation, forensic tools and methodologies including log correlation and analysis, forensically handling electronic data, knowledge of the computer security investigative process.
• Be familiar with the basic understanding of legalities surrounding discovery and analysis of electronically stored information
• Industry recognized certifications such as Certified Fraud Examiner (CFE) a plus

Compensation:

The budgeted annual salary range for this position is $90,000 to $125,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.#BI-Remote  #LI-Remote

About the role:

As a Collections Representative, your core responsibility will be to proactively contact customers with overdue accounts, understand their financial challenges, and collaboratively identify solutions to help them maintain consistent loan payments. This position requires comfort and expertise in navigating and resolving difficult customer situations with professionalism and empathy.

Responsibilities:

• Manage high volume inbound and outbound calls efficiently to address customers with delinquent loan payments.
• Negotiate and execute effective payment arrangements, strictly following Enova's specific call flow to bring overdue accounts current.
• Resolve customer concerns and complex issues related to late payments, maintaining a high level of professionalism and empathy.
• Communicate clearly and effectively with customers, explaining the implications of overdue payments and offering assistance for financial resolution.
• Ensure all customer interactions, payment plans, and relevant information are accurately recorded and maintained in Enova's database.

Requirements:

• A minimum of 1 year of experience in a high volume debt collections environment, successfully managing both inbound and outbound calls and consistently meeting daily call volume targets.
• Exceptional conflict resolution and communication skills, including proven proficiency in active listening and the application of de-escalation techniques during challenging calls.
• Strong negotiation abilities, capable of balancing adherence to company policy with genuine customer empathy to secure successful payment arrangements or settlements.
• Demonstrated high level of self-management for remote work, including superior time management, strict schedule adherence, and the ability to maintain focus, attention to detail, and perform multiple tasks simultaneously.
• Proven ability to think quickly and logically to creatively problem solve and resolve difficult issues effectively under pressure.

Compensation:

The budgeted hourly rate for this position is $18.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

This role is fully remote but requires candidates to live in IL, IN, IA, MO, TX, UT, WI, or WY.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid

About the role:

As an Assistant General Counsel, you will be responsible for supporting litigation enterprise-wide. You are expected to have (or to develop) an in-depth understanding of the consumer and commercial finance laws and regulations that affect the company’s financial services businesses.

Responsibilities:

• Manage individual, consolidated, and class action litigation, arbitration, and threatened claims involving the company’s businesses in areas that include general litigation, commercial and consumer disputes, labor and employment, bankruptcy, financial services and regulatory matters;
• Conduct internal fact investigation to assess claims and recommend effective strategies to defense or prosecution;
• Supervise, direct, and collaborate with outside counsel to develop and execute on effective enterprise and case-specific litigation strategies;
• Oversee discovery and subpoenas, including working with business clients and outside counsel, as needed;
• Advise business leaders on litigation strategy and dispute resolution, and collaborate with leaders to drive desired outcomes; 
• Track all assigned claims and litigation matters and monitor for trends and patterns; and
• Counsel business partners on legal and compliance risks and collaborate to find optimal business solutions while minimizing risk.

Requirements:

• Juris Doctor from an accredited law school with strong academic credentials, and active bar membership in good standing with at least one state; ability to practice in Illinois (licensed or under Illinois Supreme Court Rule 716)
• 6+ years of relevant experience at a law firm and/or as in-house counsel
• Experience in consumer financial services or e-commerce is a plus; strong interest in developing deep industry knowledge is required
• Ability to analyze local, state, and federal laws and provide clear, concise guidance to business partners
• Strong judgment, critical thinking, and negotiation skills, with the ability to manage litigation matters independently and drive favorable outcomes
• Ability to take ownership of work, manage competing priorities under pressure, meet tight deadlines, and handle a high-volume workload
• Strong interpersonal and communication skills, with the ability to work both independently and collaboratively
• Adaptability and willingness to quickly develop new areas of expertise
• Experience litigating in multiple jurisdictions (state, federal, and arbitration) is a plus

Compensation:

The budgeted annual salary range for this position is $122,000 to $165,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

Reports to: 

Head of Simplic business

About the Role

As a Manager, Product Manager, you will directly support our Brazil product, Simplic, operating with a startup mindset within a scaled fintech organization. You will own key areas of the product roadmap and collaborate across internal teams and external partners to shape the future of our near-prime consumer lending business.

This role requires a strong balance of technical depth, product intuition, and business ownership. You will work closely with Engineering, Analytics, Risk, and Marketing to define features, evaluate tradeoffs, and deliver scalable solutions that create a competitive advantage for Enova. As you develop business cases and implement solutions, you will have a direct impact on product performance and customer outcomes.

You will also lead and mentor a small team of 1–2 Product Managers, setting a high bar for execution, technical fluency, and product thinking.

Responsibilities

Product Strategy & Ownership

• Own and drive product roadmaps through data, customer insights, and market opportunities
• Identify new product features and evaluate tradeoffs to enhance customer experience and drive business impact
• Develop business cases and partner with stakeholders to prioritize high-impact initiatives

Technical Product Leadership

• Partner closely with Engineering to define scalable system solutions, APIs, and data flows
• Translate complex technical concepts into clear product requirements and business outcomes
• Leverage SQL and data tools to analyze performance, troubleshoot issues, and evaluate experiments
• Ensure strong alignment on technical scope, system constraints, and delivery tradeoffs

Execution & Delivery

• Collaborate with cross-functional teams to define requirements, prioritize backlogs, and deliver high-quality product releases
• Work with Engineering to estimate effort, refine scope, and ensure readiness for launch
• Define success criteria, testing strategies, and product acceptance standards
• Drive projects through the full product lifecycle from concept to launch and iteration

Stakeholder Management & Communication

• Communicate key milestones, risks, and performance metrics to stakeholders and external partners
• Effectively advocate for your product area and influence decisions across technical and non-technical audiences

Team Leadership

• Lead and mentor a small team of Product Managers, providing coaching, feedback, and prioritization guidance
• Foster a culture of ownership, accountability, and continuous improvement

Requirements

• 7+ years of Product Management experience, with strong exposure to technical product environments
• 2+ years serving as a team lead, driving product roadmaps and mentoring junior team members
• Strong technical skills, including experience with relational databases and SQL for large datasets
• Experience working closely with Engineering on system design, APIs, or platform capabilities
• Proven ability to drive multiple projects through a full product lifecycle in an agile environment
• Strong analytical skills and experience using data to inform decisions and measure impact
• Excellent communication skills, with the ability to engage diverse stakeholders
• Demonstrated commitment to customer-centric product development

Compensation

The budgeted annual salary range for this position is $140,000 - $180,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

Reports to: 

Head of Simplic business

About the Role

As a Lead Product Manager, you will directly support our Brazil product, Simplic, operating with a startup mindset within a scaled fintech organization. You will own key areas of the product roadmap and collaborate across internal teams and external partners to shape the future of our near-prime consumer lending business.

This role requires a strong balance of technical depth, product intuition, and business ownership. You will work closely with Engineering, Analytics, Risk, and Marketing to define features, evaluate tradeoffs, and deliver scalable solutions that create a competitive advantage for Enova. As you develop business cases and implement solutions, you will have a direct impact on product performance and customer outcomes.

You will also lead and mentor a small team of 1–2 Product Managers, setting a high bar for execution, technical fluency, and product thinking.

Responsibilities

Product Strategy & Ownership

• Own and drive product roadmaps through data, customer insights, and market opportunities
• Identify new product features and evaluate tradeoffs to enhance customer experience and drive business impact
• Develop business cases and partner with stakeholders to prioritize high-impact initiatives

Technical Product Leadership

• Partner closely with Engineering to define scalable system solutions, APIs, and data flows
• Translate complex technical concepts into clear product requirements and business outcomes
• Leverage SQL and data tools to analyze performance, troubleshoot issues, and evaluate experiments
• Ensure strong alignment on technical scope, system constraints, and delivery tradeoffs

Execution & Delivery

• Collaborate with cross-functional teams to define requirements, prioritize backlogs, and deliver high-quality product releases
• Work with Engineering to estimate effort, refine scope, and ensure readiness for launch
• Define success criteria, testing strategies, and product acceptance standards
• Drive projects through the full product lifecycle from concept to launch and iteration

Stakeholder Management & Communication

• Communicate key milestones, risks, and performance metrics to stakeholders and external partners
• Effectively advocate for your product area and influence decisions across technical and non-technical audiences

Team Leadership

• Lead and mentor a small team of Product Managers, providing coaching, feedback, and prioritization guidance
• Foster a culture of ownership, accountability, and continuous improvement

Requirements

• 7+ years of Product Management experience, with strong exposure to technical product environments
• 2+ years serving as a team lead, driving product roadmaps and mentoring junior team members
• Strong technical skills, including experience with relational databases and SQL for large datasets
• Experience working closely with Engineering on system design, APIs, or platform capabilities
• Proven ability to drive multiple projects through a full product lifecycle in an agile environment
• Strong analytical skills and experience using data to inform decisions and measure impact
• Excellent communication skills, with the ability to engage diverse stakeholders
• Demonstrated commitment to customer-centric product development

Compensation

The budgeted annual salary range for this position is $120,000 - $160,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid    #LI-Hybrid

About the role:

As a Collections Team Lead, your primary responsibility is to mentor and coach contact center representatives to ensure success and a positive customer experience. Additionally, you will partner with management in guiding the team towards achieving maximum efficiency and overall effectiveness.

Responsibilities:

• Manage metrics, performance criteria, policies and procedures to improve representative's productivity
• Review quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensure they are creating the expected customer experience
• Identify trends and recommend appropriate solutions to improve performance and promote engagement
• Support employee engagement with use of reward and recognition tools
• Assist with ad-hoc tasks and projects as required

Requirements:

• 3 or more years of contact center experience
• Strong leadership skills (Prior management experience is not a requirement for this role as it does not involve managing a team)
• Have relevant experience in the lending industry and/or loan operations
• Exhibit effective problem-solving skills
• Experience in analyzing data and utilizing it to inform decision-making

Compensation:

The budgeted hourly rate range for this position is $21.00 to $23.00. Actual rate will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include commission or bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As a Loan Processor, you will specialize in a specific brand through our comprehensive 3-week training program. Following training completion, your main responsibility will be processing loan applications.

Responsibilities:

• Handle a queue of loan applications, ensuring compliance with established quality standards for processing
• Receive inbound calls from customers regarding their loan application
• Initiate outbound calls to customers to verify details on loan applications and request additional information if required
• Resolve customer issues efficiently through phone, email, or fax communication channels
• Keep customer accounts meticulously updated with accurate information

Requirements:

• Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments.
• Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions.
• Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills.
• Comfortable utilizing new technology and have a proven ability to excel in a remote work environment.

Compensation: 

The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

This role is entirely remote; however, candidates must reside in the state of AZ, IA, ID, IL, IN, MN, MO, NM, NV, UT, WI, or WY.  #BI-Remote  #LI-Remote

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. 

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. 

About Us:

Simplic is the first Brazilian website to offer a 100% online credit experience to customers, and is leading the way in revolutionizing the credit industry in Brazil. We are a forward-thinking loan company seeking an analytical marketing professional to drive both our inbound content strategy and direct marketing initiatives. Our company combines innovative digital marketing with personalized communication to deliver exceptional financial solutions to our customers.

About the Role

The Paid Media Senior Associate will lead the strategy and execution of our acquisition process, with an immediate priority on Top-of-Funnel lead generation. This role acts as a multitask professional, combining hands-on execution in core platforms (Google and Meta) with strategic growth and global alignment. You will be responsible for driving high-quality traffic and maximizing the efficiency of every dollar spent, ensuring a constant flow of prospects to hit volume targets. Beyond paid media, you will oversee parallel marketing fronts such as SEO, PR, and Brand Reputation to ensure a high conversion rate throughout the funnel.

Job Responsibilities

• Acquisition & Lead Generation: Lead the execution of acquisition strategies with a 100% focus on capturing new loan applications and hitting daily/monthly volume targets.
• Media Planning & Investment: Develop monthly and quarterly media plans, defining objectives and budgets with a laser focus on incremental ROI.
• Performance Optimization: Implement a performance-first approach where every dollar is tied to the "Cost per Funded Loan".
• Campaign Management: Manage day-to-day operations across Google Search, YouTube, and Meta, while testing and scaling new channels like TikTok and Programmatic.
• Testing & Analysis: Conduct relentless testing of ad copy, keyword bidding, and landing page performance to capture intent at the lowest possible cost.
• Reporting & Insights: Establish actionable insights from raw data, focusing on "hard" metrics such as Leads, CPA, Conversion Rate, and ROI.
• 360° Marketing Coordination: Coordinate SEO efforts to capture organic demand and manage PR, social media, and brand reputation.
• Cross-Functional Collaboration: Partner with CRM, UX/UI, and Product teams to optimize business results and negotiate demands with Global HQ.

Requirements

• Experience: Minimum of 3 years of experience in performance marketing.
• Platform Expertise: Mandatory hands-on expertise in Google (Search/YouTube) and Meta Ads.
• Analytical Skills: Pro in building investment decks and spreadsheets, with the ability to derive insights from raw data to drive ROI improvements.
• Language Skills: Strong verbal and written communication skills in both Portuguese and English, capable of translating complex data for stakeholders.
• Mindset: A "Test and Learn" mindset with a track record of making data-driven decisions in an evolving media landscape.
• Versatility: Ability to balance hands-on execution with long-term strategy while "wearing multiple hats" across Paid Media, SEO, and Reputation.
• Organization: Highly proactive and organized, with the ability to meet fixed deadlines and manage complex budgets.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid    #LI-Hybrid

About the role:

The Talent Development team is looking for an analytical, tech-savvy, and highly organized Program Coordinator to join our team. In this role, you will manage our department's cyclical processes, administrative systems, and learning knowledge base. You will play a critical role in ensuring that our employee engagement, compliance, performance initiatives, and content libraries run smoothly and efficiently. We are looking for someone who can leverage AI tools and software to find efficiencies, provide deeper analysis of our talent data, and ensure our employees have seamless access to the knowledge they need. This role will report to the Sr. Talent Development Specialist.

Responsibilities:

• Curate our Talent Development content by managing internal wikis (Confluence), team folders, and LMS content (Seismic Learning) so team members can easily find what they need.
• Lead regular documentation and permission audits to ensure training materials, resources, and process guides are accurate, up-to-date, and accessible to the appropriate audiences.
• Lead the end-to-end administration of our regular pulse surveys (CultureAmp), including scheduling, launching, and initial analysis.
• Coordinate our bi-annual deep-dive surveys, managing stakeholder communications and reporting.
• Partner with our internal Compliance team to manage the configuration, administration, and tracking of annual compliance training.
• Provide administrative support for the launch of mid-year reviews, and year-end performance cycles within our HRIS (Workday).
• Support the Orientation and Onboarding process, acting as a point of contact for new hires and ensuring a seamless transition into the company.

Requirements:

• 1–3 years of experience in an administrative, HR, knowledge management, or project coordination role.
• Highly detail-oriented with a strong focus on accuracy, consistency, and overall quality of work.
• Experienced in organizing, updating, and maintaining digital content across platforms such as wikis, LMS, or CMS tools.
• Able to manage shifting priorities and adapt quickly in a fast-paced, changing environment.
• Communicates clearly and professionally with stakeholders across teams and levels.
• Comfortable learning new systems and tools, with the ability to troubleshoot basic technical issues independently.
• Highly proficient in utilizing AI applications to streamline repetitive workflows, conduct fundamental data analytics, and compose professional communications.

Compensation:

The budgeted annual salary range for this position is $64,000 to $78,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid    #LI-Hybrid

About the role:

As a Loan Processing Supervisor, your primary responsibility is to oversee the day to day functions of a team of representatives. You will teach, train, and mentor representatives in a fast-paced environment to ensure success and a quality customer experience. You will also ensure the team is aiming for maximum efficiency and overall effectiveness. This role will report to the Department Manager.

Responsibilities:

• Manage metrics, performance criteria, policies and procedures to continuously improve representative's productivity
• Review quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensure they are creating the expected customer experience
• Conduct one-on-one meetings, weekly meetings, coaching sessions, and performance reviews in a timely manner
• Identify trends and recommend appropriate solutions to improve performance and drive engagement
• Assist with new hire interviews, hiring decisions and manage the onboarding process for all new hires within your function

Requirements:

• 3 years of leadership experience in related capacity
• Experience within the financial industry and/or loan operations
• Excellent written and verbal communication skills
• Ability to coach, train, and motivate employees and evaluate their performance
• Capable of remaining calm under pressure and navigating tense situations, especially during busy hours

Compensation:

The budgeted annual salary range for this position is $51,000 to $57,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

• Develop and refine proprietary models to assess customer credit profile
• Collaborate closely with the Strategy and Operations team to drive new initiatives
• Design and implement A/B testing frameworks to evaluate the performance of our models and product configurations, analyzing outcomes to drive continuous improvement
• Communicate insights and recommendations to senior management, providing a data-driven perspective on customer risk and product development strategies

• Degree in Statistics, Mathematics, Economics, Computer Science, or a related field
• 3+ years of experience in Data Science, Analytics or related field
• Advanced programming skills and the ability to write customized programs for meaningful data analysis and predictive modeling (Python)
• Experience working with relational databases, such as SQL
• Excellent knowledge in applied statistical methods and machine learning models
• Ability to improve your work flow and delivery timelines with AI tools.
• Strong problem-solving skills and the ability to work independently in a fast-paced, dynamic environment
• Experience in financial services, fintech, or a related industry preferred

Compensation:

The budgeted annual salary range for this position is $87,000 to $110,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About Our Team:
The SRE team prides itself on the breadth and depth of knowledge it maintains in understanding and orchestrating crucial operational activities across the portfolio of businesses within Enova. We work closely with key departments to resolve customer facing issues, assist with root-cause analysis, and continuously look for ways to improve overall system performance while supporting our Call Center with technical product issues.

About the Role:
In this role, you will lead day to day operations of the Consumer Brands SRE team, and will collaborate with TechOps leadership team on the overall department strategy. You’ll act as a liaison between the SRE team and numerous brand stakeholders, advocating for high quality solutions, eliminating roadblocks, and supporting the team’s shift to improve reliability across Enova’s brands. In addition, you will mentor team members and build a collaborative environment, allowing the team to reach its full potential.

Responsibilities:

• Directly manage a 5 person SRE team.
• 50/50 mix between technical and non-technical responsibilities.
• Balance and prioritize team activities, including operational tasks, projects, and reliability improvements.
• Oversee on-call rotations and incident management to ensure quick and effective resolution of issues.
• Monitor and report on team performance metrics to identify trends and drive improvements.
• Partner with Product Engineering and Business teams to develop and implement sound operational strategies.
• Promote operational best practices and establish scalable processes for system reliability and performance.
• Mentor and develop team members to foster a collaborative and high-performing environment.
• Lead recruiting efforts and support onboarding for new hires to build a cohesive team.

Requirements:

• 1+ years of experience managing engineering teams.
• 5+ years' experience in Site Reliability Engineering (SRE), DevOps, Systems Administration, or Infrastructure Support, working with IT infrastructure (Linux, networking, databases, web technologies).
• Proficiency in at least one programming language such as Ruby, Python, Java, or Go.
• Proficiency with SQL
• Proven experience in project management, including scoping, task breakdown, and adapting to changing requirements.
• Passion for solving complex, ambiguous problems and identifying root causes.
• Demonstrated ability to mentor and develop engineers effectively.
• Familiarity with DevOps principles and practices, including automation and continuous improvement.
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

Nice to Have:

• Experience working in a regulated financial environment.
• Experience with monitoring tools such as Splunk, DataDog, or Grafana.

Compensation:

The budgeted annual salary range for this position is $105,000 to $155,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid    #LI-Hybrid

About the role:

As a Customer Service Supervisor, your primary responsibility is to oversee the day to day functions of a team of call center representatives. You will teach, train, and mentor representatives in a fast-paced environment to ensure success and a quality customer experience. You will also ensure the team is aiming for maximum efficiency and overall effectiveness. This role will report to the Department Manager.

Responsibilities:

• Manage metrics, performance criteria, policies and procedures to continuously improve representative's productivity
• Review quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensure they are creating the expected customer experience
• Conduct one-on-one meetings, weekly meetings, coaching sessions, and performance reviews in a timely manner
• Identify trends and recommend appropriate solutions to improve performance and drive engagement
• Assist with new hire interviews, hiring decisions and manage the onboarding process for all new hires within your function

Requirements:

• 3 years of leadership experience in related capacity
• Experience within the financial industry and/or loan operations
• Excellent written and verbal communication skills
• Ability to coach, train, and motivate employees and evaluate their performance
• Capable of remaining calm under pressure and navigating tense situations, especially during busy hours

Compensation:

This position includes various levels within our career ladder. The actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the ranges shown.

Budgeted annual salary ranges:

• Supervisor II: $51,000 to $57,000
• Supervisor III: $60,000 to $71,600

Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid    #LI-Hybrid

About the role:

As a Customer Service Supervisor, your primary responsibility is to oversee the day to day functions of a team of call center representatives. You will teach, train, and mentor representatives in a fast-paced environment to ensure success and a quality customer experience. You will also ensure the team is aiming for maximum efficiency and overall effectiveness. This role will report to the Department Manager.

Responsibilities:

• Manage metrics, performance criteria, policies and procedures to continuously improve representative's productivity
• Review quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensure they are creating the expected customer experience
• Conduct one-on-one meetings, weekly meetings, coaching sessions, and performance reviews in a timely manner
• Identify trends and recommend appropriate solutions to improve performance and drive engagement
• Assist with new hire interviews, hiring decisions and manage the onboarding process for all new hires within your function

Requirements:

• 3 years of leadership experience in related capacity
• Experience within the financial industry and/or loan operations
• Excellent written and verbal communication skills
• Ability to coach, train, and motivate employees and evaluate their performance
• Capable of remaining calm under pressure and navigating tense situations, especially during busy hours

Compensation:

This position includes various levels within our career ladder. The actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the ranges shown.

Budgeted annual salary ranges:

• Supervisor II: $51,000 to $57,000
• Supervisor III: $60,000 to $71,600

Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

• 5+ years of full-stack experience delivering scalable applications, preferably using backend languages like Ruby on Rails, Go, and modern frontend development with React and TypeScript.
• Proven experience building and shipping features for a customer-facing commercial product, with ownership from concept through production and measurable business impact.
• Experience leading engineers to deliver high-impact features, partnering with Product and Design, and driving execution in a fast-paced, iterative environment.
• Passion for coaching, mentoring, and developing a team of engineers with diverse backgrounds and varying experience levels.
• The ability to solve problems in more than one language, and know exactly why one of them is better.
• Expertise with building software features, enterprise architecture, and API integration to facilitate first in class software.
• Agile project management skills, specifically the ability to oversee projects end-to-end, estimate work, and break up problems into deliverable parts.
• Experience deploying multiple web applications from a full-stack perspective.
• Experience collaborating with product managers to plan and scope products iteratively.

Compensation:

The budgeted annual salary range for this position is $116,000 to $160,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

A Sales Development Representative is responsible for qualifying leads at the initial stages in the sales funnel. You will make outbound calls and handle all related inquiries with a focus on engaging and qualifying all prospective clients. This role will report to the SDR Team Lead.

Responsibilities:

• Initiate contact with potential customers primarily by phone or responding to inquiries
• Move leads through the sales funnel and connect them to the appropriate salesperson
• Perform regular follow up calls or emails to potential clients
• Attend frequent trainings to learn proven sales strategies and concepts to increase sales
• Effectively meet or exceed assigned performance metrics and key expectations

Requirements:

• 1 year of experience in a sales-driven, telesales or customer service environment
• Experience making outbound calls to potential clients or customers
• Demonstrated ability to collaborate with a team but also work independently
• Strong verbal and written communication skills
• Ability to handle and overcome objections

Compensation:

The budgeted annual base salary for this position is $45,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the rate shown. This role qualifies for additional compensation through a performance-based incentive plan. The On-Target Earnings (OTE), which includes the base rate plus target bonus performance at 100% attainment, is $60,000 annually. Please note that incentive compensation is not guaranteed and is dependent on achieving defined performance metrics. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid    #LI-Hybrid #LI-EN1

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

As a Data Scientist, you will be one of Enova’s most valuable team members. You will develop, enhance and test the company’s models for use in determining the appropriate lending criteria and verification procedures. You will perform independent model validations to evaluate model fit for purpose, conceptual soundness, mathematical theory and assumptions, data/assumptions, and output reasonableness. At times, you may be asked to conduct ad hoc analysis using statistical and financial tools to recommend for risk management, marketing and operational strategies. You will demonstrate the ability to interpret and organize data, and communicate it effectively to cross functional teams to solve business problems, provide requirements and support implementation.

Responsibilities:

• Perform model validation of credit risk models
• Prepare model validation reports and write technical documentation
• Assist analysts in validating and preparing their models for production
• Interact with model stakeholders and business partners to gather information about credit models and risk acceptances
• Support model releases to ensure they are quickly and accurately put into production
• Monitor model performance dashboards, build alerts, and escalate concerns as appropriate
• Support and improve automated model training processes by using data manipulation, and machine learning skills
• Use your programming skills to develop and test programs for custom tool development

Requirements:

• Experience in developing advanced credit risk models
• 3+ years of experience in quantitative analysis in the financial services industry is preferred but not required
• Knowledge of statistical models in risk management
• Advanced programming skills in Python and the ability to write customized programs for meaningful data analysis
• Experience working with relational databases, such as SQL

Compensation:

The budgeted annual salary range for this position is $87,000 to $110,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. 

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. 

About the Role:

As the Marketing Technology Associate, you will support the management and optimization of marketing technology and data systems that enable a unified view of the customer across channels. Working closely with marketing, analytics, and engineering teams, you will help maintain tools such as Customer Data Platforms, web analytics platforms, tag management systems, experimentation tools, and messaging platforms, ensuring accurate tracking, reliable data flows, and seamless integrations. Leveraging Customer Data Platforms (CDPs), you will help transform complex and fragmented data into actionable insights that support marketing performance, business growth, and improved customer experiences. You will also contribute to AI-driven marketing initiatives, helping the team stay at the forefront of AI adoption in marketing analytics, personalization, and experimentation, while maintaining high data quality and enabling more data-driven customer experiences.

Responsibilities:

• Partner with cross-functional teams to design, implement, and manage customer data workflows within the Real-Time CDP.
• Support Optimizely Web experiments including page setup, event creation, metric configuration, and Adobe Analytics integration
• Ensure proper implementation and maintenance of consent management platform (Osano), including monitoring new cookies and assisting with classification workflows
• Provide technical support for Email/SMS platforms (Responsys, SFMC), ensuring data feeds, automations, and integrations function properly
• Maintain vendor measurement in integrations and ensure inbound and outbound data parity across platforms
• Manage and administer web analytics tools (Adobe Analytics, Google Analytics, Hotjar), including user permissions, event tracking, and data validation
• Configure and manage Tag Management Systems , including implementation of third-party scripts and tracking pixels

Requirements:

• 3-5 years of experience in marketing technology, product ownership, or digital marketing roles.
• Bachelor’s degree in Marketing, Data/Business Analytics, or a related field.
• Experience with relevant platforms (e.g., SFMC,Responsys,Data360, Optimizely).
• Working knowledge of SQL
• Strong understanding of digital marketing, data analytics, and marketing automation tools.
• Experience troubleshooting integrations and resolving data inconsistencies
• Experience working cross-functionally in Agile environments

Compensation

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid

About the role:

We are seeking a detail-oriented and relationship-driven Lending Operations Lead to serve as the critical bridge between our sales team and our network of external lending partners. As we expand our Go-To-Market strategy to better serve US-based small businesses that may not fit our core products, you will manage the end-to-end operational flow of our lending marketplace.

Your mission is to ensure every loan application is complete, accurately matched to the best external partner, and processed with maximum speed and efficiency to lower our CAC and provide a seamless experience for our customers.

Responsibilities:

• Loan Processing & Submission Management:
  • File Verification & Quality Control: Perform meticulous "desk reviews" of loan applications to ensure all documentation (bank statements, tax returns, credit reports, etc.) is complete and meets specific partner "buy box" requirements.
  • Intelligent Lender Matching: Act as a subject matter expert on the credit policies of 8–10 external lending partners, routing files to the lender most likely to fund the specific SMB profile.
  • Partner Submission & Liaison: Manage the formal submission process and serve as the primary point of contact for external underwriting teams, resolving issues to drive loans toward approval.
  • Pipeline Management: Track files through the sales cycle, providing real-time updates to internal teams and identifying bottlenecks to maintain high pull-through rates.

• Stakeholder Collaboration & Knowledge Management:
  • Lender Requirement Advocacy: Translate complex lender criteria into clear internal "buy boxes" and training materials for Sales and Product teams.
  • Standardized Knowledge Hub: Maintain a real-time "Lender Playbook" and repository (within Salesforce or a shared workspace) to ensure internal teams have access to current guidelines, pricing, and protocols.
  • Market Insight Briefings: Lead regular "Marketplace Rhythms" to update stakeholders on partner performance, submission quality trends, and shifts in the competitive landscape.

• Strategic Analysis & Trend Identification:
  • Trend Identification & Reporting: Monitor and report on shifts in external lender behavior, such as changes in interest rates, credit appetite, or new alternative data requirements (e.g., shifts toward real-time cash flow or digital adoption metrics).
  • Feedback Loop Management: Analyze data from rejected files to identify underserved SMB segments, providing insights to the Product team to influence future partnership scouting and product development.
  • Standardized Knowledge Hub: Maintain a centralized, real-time "Lender Playbook" within Salesforce or a shared workspace (like Miro or a modern Intranet), ensuring all internal teams have access to up-to-date partnership intelligence.

Requirements:

• Demonstrated experience in commercial or consumer loan processing, documentation, or underwriting practices.
• Ability to evaluate balance sheets, income statements, and tax returns to assess the financial health and eligibility of an SMB.
• High comfort level with Loan Origination Systems (LOS), CRM platforms (Salesforce), and advanced Microsoft Excel skills for data entry and tracking.
• Exceptional organizational skills with a focus on accuracy in data verification and file integrity.
• Strong verbal and written communication skills to advocate for files with partner underwriters and collaborate with high-energy sales teams.
• Proven ability to learn new credit policies quickly and adapt to changing partner requirements in a fast-paced environment.

Compensation:

The budgeted annual salary range for this position is $85,000 to $130,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

Enova is seeking an ambitious Help Desk Associate to join our team of problem-solvers, self-directors, and action-oriented thinkers. In this role, you will be providing tech support for both remote and on-site Enova staff, ensuring integrity and confidentiality due to the sensitive nature of the information accessed. You will work independently and as part of a team, following established protocols. Your responsibilities include supporting clients, providing technical support for PCs, diagnosing and resolving complex issues. Additionally, you'll propose system modifications to enhance user experience and ensure service level objectives are met. You will learn new technologies and strategies that will require showcasing strong interpersonal, professional, and communication skills to uphold and contribute to the continued success of Enova. 

Responsibilities:

• Working a Hybrid schedule that changes based on business needs and on-call rotation
• Provide end-user support on Windows, macOS, Google Meets & other supported systems and applications
• Maintain and support conference room technology, including regular equipment health checks and providing on-site technical assistance for high-priority meetings and corporate events.
• Facilitate the technical onboarding of new hires, ensuring all accounts, hardware, and software are provisioned and ready for their first day.
• Manage the lifecycle of IT assets, including the issuance, receipt, and inventory tracking of hardware and peripherals.
• Develop and update Knowledge Base Articles (KBAs) to promote user self-service and improve first-contact resolution rates.
• Identify opportunities to automate processes to eliminate repetitive tasks and increase overall service desk efficiency.
• Provide multi-channel technical support (phone, email, chat) as the primary point of contact for resolving hardware, software, and network issues.
• Provision and deploy workstations from initial imaging to final delivery, ensuring all systems meet security standards and are pre-configured with necessary software.
• Serve as a critical link in the escalation chain, identifying high-priority or systemic issues and ensuring they are promptly transitioned to the appropriate engineering teams or leadership.
• Facilitate IT asset shipments by receiving and processing equipment deliveries, which includes the physical ability to lift and relocate packages up to 40 lbs as needed for inventory organization.
• Travel to the Chicago office for training.

Requirements:

• 1+ years support experience
• Basic networking troubleshooting capabilities
• Exceptional interpersonal and communication skills
• Experience in developing knowledge base articles or step-by-step guides
• Experience with SCCM, Absolute, Jamf, ServiceNow, or Atlassian Jira 
• Knowledge of PowerShell 
• Associates degree 
• Team leadership experience is a plus

Compensation:

This position includes various levels within our career ladder. The actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the ranges shown. 

Budgeted annual salary ranges:

Help Desk Associate I: $43,000 to $60,000
Help Desk Associate II: $52,000 to $64,000

Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

As a Lead within our Strategy & Operations department, you will directly support the CashNetUSA P&L and tackle projects that ensure Enova is operating at peak performance, and continuously improving to provide the best possible experience for our hardworking customers. Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single associate has the autonomy to make a meaningful impact. That means you can make your mark.

Responsibilities:

• Own and manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements.
• Own end to end projects from initial recommendation and scoping through implementation/execution and assurance of successful business impact.
• Serve as a senior resource of the S&O team and be responsible for driving high impact projects.
• Build and cultivate relationships with cross-functional teams and leaders throughout the organization.
• Anticipate bottlenecks, provide leadership around problem solving, prioritize and execute projects, balance business needs vs. technical constraints, and drive bottom line results. 
• Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
• Run ad hoc projects that are often data intensive and require comfort with numbers to make decisions.
• Lead and mentor team members

Requirements:

• Bachelor’s degree in Engineering, Business, or Finance. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
• MBA strongly preferred.
• 8+ years of tangible work experience dealing with process improvement, management consulting or data analytics specifically in credit risk and or collections discipline.
• 3+ years of SQL or similar experience using large datasets.
• Experience leveraging data to drive business decisions. 
• Demonstrate strong analytical thinking through excellent written and oral communication skills.
• Skilled in negotiating, influencing others, analytical thinking, leading others, and executing and implementing projects.

Compensation:

The budgeted annual salary range for this position is $97,200 to $140,400. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#LI-Hybrid #BI-Hybrid

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid    #LI-Hybrid

About the role:

A Collections Representative is primarily responsible for providing small businesses with payment options to fit their unique situations and allowing them to maintain personal and professional dignity as they fulfill their financial obligation to our company. As a Collections Representative, you will have the opportunity to ensure positive interactions with our small business customers when they have encountered a hardship.

Responsibilities:

• Handle inbound and outbounds calls to customers regarding overdue payments
• Find solutions for customers who are past due on their account to get them back up to date
• Follow up with customers via email and answer any questions that they may have
• Maintain accurate, up-to-date information of customer interactions
• Move existing customers through various stages of delinquency with a proficiency to brings loans to a current status
• Follow all collection laws and legal practice

Requirements:

• Strong verbal communication and negotiation skills
• Aptitude to express empathy and patience while discussing sensitive issues
• Ability to balance multiple priorities, independently problem solve, and effectively handle changing situations
• The drive to exceed your goals in a fast-paced, metric driven environment 
• Computer proficiency and accurate data entry skills required 
• Prior experience using Salesforce is a plus
• Knowledge of FDCPA and FCRA practices

Compensation:

The budgeted hourly rate for this position is $25.00. Additional compensation for this role may include commission or bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.