We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

As the Lead for the Partnerships team, you will be responsible for leading a team of Account Managers and Success Managers supporting Enova’s Small Business (SMB) ISO (Independent Sales Organizations) Sales Channel. This role will focus on day-to-day team management, pipeline oversight, partner engagement, people development, and execution against channel goals.

The Team Lead will serve as a key point of support for the team, helping drive accountability, improve partner experience, strengthen sales processes, and ensure consistent execution across the ISO book. This person will work closely with Business Development, Sales Leadership, Operations, and other cross-functional partners to identify opportunities, remove blockers, manage escalations, and support continued channel growth.

Responsibilities:

• Manage the day-to-day performance and execution of Account Managers and ISO Success Managers across OnDeck Products. 
• Drive accountability to monthly sales targets, quotas, pipeline goals, and key performance metrics.
• Support team members with pipeline management, partner follow-up, policy questions, process guidance, and production needs.
• Monitor daily, weekly, and monthly funnel metrics at both the team member and ISO partner level to identify trends, risks, and growth opportunities.
• Lead team huddles, participate in sales meetings, and provide updates in leadership meetings as needed.
• Coach team members through regular feedback, performance check-ins, development conversations, and employee assessments.
• Partner with Business Development to support partner strategy, strengthen ISO relationships, and maximize activity across key accounts.
• Own and manage escalations to Operations, Underwriting, Fraud, and other internal teams to remove blockers and improve partner/customer experience.
• Roll out key product, process, policy, and HR-related updates to the team, ensuring clear communication and adoption.
• Optimize partner coverage and book management across Account Managers and ISO Success Managers.
• Maintain a strong sales culture built on accountability, urgency, teamwork, commitment, and partner success.
• Identify process gaps, partner friction points, and business opportunities that can support continued ISO channel growth.
• Serve as a subject matter expert on ISO partner management, relationship building, compliance expectations, and sales process execution.

Requirements:

• Bachelor’s degree required.
• 4+ years of experience in sales, account management, partner management, business development, or a related revenue-focused role.
• Experience in SMB lending, financial services, or the ISO landscape is strongly preferred.
• Proven track record of driving sales performance, managing partner relationships, and exceeding revenue or production targets.
• Expert understanding of consultative sales, pipeline management, and retention strategies, with the ability to work cross-functionally with leadership stakeholders.
• Exceptional communication, business acumen, and the ability to operate with urgency in a fast-paced environment.
• Proven ability to motivate and influence a team; previous people management experience is preferred. but not required.
• Strong organizational, communication, and presentation skills.
• Proficiency in pipeline management and CRM/reporting tools (Salesforce, Excel, Tableau, or MicroStrategy).

Compensation:

The budgeted annual base salary range for this position is $80,000 to $95,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown.This role qualifies for additional compensation through a performance-based incentive plan. The On-Target Earnings (OTE), which includes base salary, target bonus performance at 100% attainment, and long term incentive in the form of restricted stock units, is $160,000 to $180,000. Please note that incentive compensation is not guaranteed and is dependent on achieving defined performance metrics. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid    #LI-Hybrid #LI-EN1

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

The Lending Account Executive's role is to support applicants who are declined or do not meet OnDeck’s primary credit criteria. The Account Executive is responsible for delivering an exceptional borrower experience, identifying the right marketplace partner for each opportunity, and driving funded volume through our alternative lending network. An AE is required to have strong consultative selling skills, disciplined workflow management, and the ability to navigate multiple products while maintaining a customer-first mindset.

Responsibilities:

• Customer Engagement and Needs Assessment:
  • Engage with declined or non- fit applicants via phone, email, and SMS to understand the SMB’s business goals, needs, and financial profile.
  • Deliver a transparent, consultative experience by curating a solution clearly and setting accurate expectations.
  • Follow required cadences and talk tracks, consent disclosures, and compliance guidelines across all borrower interactions. 
• Product Knowledge and Deal Execution:
  • Analyze credit files, business performance, industry type, and borrower needs to identify the appropriate product fit.
  • Submit complete and accurate applications, and proactively manage lender requests and updates.
  • Have a deep understanding of the suite of products we offer. 
  • Identifies the right marketplace lender for each opportunity and clearly curates a transparent transaction between lender and borrower. 
• Pipeline Management and Performance:
  • Own daily pipeline execution: new declines, re-engagements, callbacks, doc request, offer presentation, and lender updates.
  • Achieve monthly KPI targets related to assigned opportunities, volume funded, funded deals, revenue contribution,
  • Adhere to call cadence, follow up expectations, and activity requirements.
  • Participate in coaching sessions and training to continually improve sales acumen and product knowledge.
  • Share any lender friction points and workflow challenges with your Team Lead.
  • Contribute to a collaborative, high-ownership culture where best practices are shared.

Requirements:

• 1-3 years in sales, account management, or customer facing roles - fintech or SMB lending preferred.
• Strong consultative selling and solution-matching abilities
• Proficient with CRM systems, Excel/Sheets, and standard tech stacks.
• Excellent phone presence and written communication skills.
• Strong Organization and pipeline management.
• A team-oriented mindset with openness to coaching, feedback, and collaboration

Compensation:

The budgeted hourly rate for this position ranges is $21.00 to $30.28. This role qualifies for additional compensation through a performance-based incentive plan. The On-Target Earnings (OTE), which includes base salary plus target bonus performance at 100% attainment, is $120,000 to $140,000 annually. Please note that incentive compensation is not guaranteed and is dependent on achieving defined performance metrics. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid    #LI-Hybrid #LI-EN1

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. 

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

A Sales Development Representative is responsible for qualifying leads at the initial stages in the sales funnel. You will make outbound calls and handle all related inquiries with a focus on engaging and qualifying all prospective clients. This role will report to the SDR Team Lead.

Responsibilities:

• Initiate contact with potential customers primarily by phone or responding to inquiries
• Move leads through the sales funnel and connect them to the appropriate salesperson
• Perform regular follow up calls or emails to potential clients
• Attend frequent trainings to learn proven sales strategies and concepts to increase sales
• Effectively meet or exceed assigned performance metrics and key expectations

Requirements:

• 1 year of experience in a sales-driven, telesales or customer service environment
• Experience making outbound calls to potential clients or customers
• Demonstrated ability to collaborate with a team but also work independently
• Strong verbal and written communication skills
• Ability to handle and overcome objections

Compensation:

The budgeted annual base salary for this position is $45,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the rate shown. This role qualifies for additional compensation through a performance-based incentive plan. The On-Target Earnings (OTE), which includes the base rate plus target bonus performance at 100% attainment, is $60,000 annually. Please note that incentive compensation is not guaranteed and is dependent on achieving defined performance metrics. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid    #LI-Hybrid #LI-EN1

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

Enova is seeking an ambitious Help Desk Associate to join our team of problem-solvers, self-directors, and action-oriented thinkers. In this role, you will be providing tech support for both remote and on-site Enova staff, ensuring integrity and confidentiality due to the sensitive nature of the information accessed. You will work independently and as part of a team, following established protocols. Your responsibilities include supporting clients, providing technical support for PCs, diagnosing and resolving complex issues. Additionally, you'll propose system modifications to enhance user experience and ensure service level objectives are met. You will learn new technologies and strategies that will require showcasing strong interpersonal, professional, and communication skills to uphold and contribute to the continued success of Enova. 

Responsibilities:

• Working a Hybrid schedule that changes based on business needs and on-call rotation
• Provide end-user support on Windows, macOS, Google Meets & other supported systems and applications
• Maintain and support conference room technology, including regular equipment health checks and providing on-site technical assistance for high-priority meetings and corporate events.
• Facilitate the technical onboarding of new hires, ensuring all accounts, hardware, and software are provisioned and ready for their first day.
• Manage the lifecycle of IT assets, including the issuance, receipt, and inventory tracking of hardware and peripherals.
• Develop and update Knowledge Base Articles (KBAs) to promote user self-service and improve first-contact resolution rates.
• Identify opportunities to automate processes to eliminate repetitive tasks and increase overall service desk efficiency.
• Provide multi-channel technical support (phone, email, chat) as the primary point of contact for resolving hardware, software, and network issues.
• Provision and deploy workstations from initial imaging to final delivery, ensuring all systems meet security standards and are pre-configured with necessary software.
• Serve as a critical link in the escalation chain, identifying high-priority or systemic issues and ensuring they are promptly transitioned to the appropriate engineering teams or leadership.
• Facilitate IT asset shipments by receiving and processing equipment deliveries, which includes the physical ability to lift and relocate packages up to 40 lbs as needed for inventory organization.
• Travel to the Chicago office for training.

Requirements:

• 1+ years support experience
• Basic networking troubleshooting capabilities
• Exceptional interpersonal and communication skills
• Experience in developing knowledge base articles or step-by-step guides
• Experience with SCCM, Absolute, Jamf, ServiceNow, or Atlassian Jira 
• Knowledge of PowerShell 
• Associates degree 
• Team leadership experience is a plus

Compensation:

This position includes various levels within our career ladder. The actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the ranges shown. 

Budgeted annual salary ranges:

Help Desk Associate I: $43,000 to $60,000
Help Desk Associate II: $52,000 to $64,000

Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid    #LI-Hybrid

About the role:

A Collections Representative is primarily responsible for providing small businesses with payment options to fit their unique situations and allowing them to maintain personal and professional dignity as they fulfill their financial obligation to our company. As a Collections Representative, you will have the opportunity to ensure positive interactions with our small business customers when they have encountered a hardship.

Responsibilities:

• Handle inbound and outbounds calls to customers regarding overdue payments
• Find solutions for customers who are past due on their account to get them back up to date
• Follow up with customers via email and answer any questions that they may have
• Maintain accurate, up-to-date information of customer interactions
• Move existing customers through various stages of delinquency with a proficiency to brings loans to a current status
• Follow all collection laws and legal practice

Requirements:

• Strong verbal communication and negotiation skills
• Aptitude to express empathy and patience while discussing sensitive issues
• Ability to balance multiple priorities, independently problem solve, and effectively handle changing situations
• The drive to exceed your goals in a fast-paced, metric driven environment 
• Computer proficiency and accurate data entry skills required 
• Prior experience using Salesforce is a plus
• Knowledge of FDCPA and FCRA practices

Compensation:

The budgeted hourly rate for this position is $25.00. Additional compensation for this role may include commission or bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.