We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

As the Lead for the Partnerships team, you will be responsible for leading a team of Account Managers and Success Managers supporting Enova’s Small Business (SMB) ISO (Independent Sales Organizations) Sales Channel. This role will focus on day-to-day team management, pipeline oversight, partner engagement, people development, and execution against channel goals.

The Team Lead will serve as a key point of support for the team, helping drive accountability, improve partner experience, strengthen sales processes, and ensure consistent execution across the ISO book. This person will work closely with Business Development, Sales Leadership, Operations, and other cross-functional partners to identify opportunities, remove blockers, manage escalations, and support continued channel growth.

Responsibilities:

• Manage the day-to-day performance and execution of Account Managers and ISO Success Managers across OnDeck Products. 
• Drive accountability to monthly sales targets, quotas, pipeline goals, and key performance metrics.
• Support team members with pipeline management, partner follow-up, policy questions, process guidance, and production needs.
• Monitor daily, weekly, and monthly funnel metrics at both the team member and ISO partner level to identify trends, risks, and growth opportunities.
• Lead team huddles, participate in sales meetings, and provide updates in leadership meetings as needed.
• Coach team members through regular feedback, performance check-ins, development conversations, and employee assessments.
• Partner with Business Development to support partner strategy, strengthen ISO relationships, and maximize activity across key accounts.
• Own and manage escalations to Operations, Underwriting, Fraud, and other internal teams to remove blockers and improve partner/customer experience.
• Roll out key product, process, policy, and HR-related updates to the team, ensuring clear communication and adoption.
• Optimize partner coverage and book management across Account Managers and ISO Success Managers.
• Maintain a strong sales culture built on accountability, urgency, teamwork, commitment, and partner success.
• Identify process gaps, partner friction points, and business opportunities that can support continued ISO channel growth.
• Serve as a subject matter expert on ISO partner management, relationship building, compliance expectations, and sales process execution.

Requirements:

• Bachelor’s degree required.
• 4+ years of experience in sales, account management, partner management, business development, or a related revenue-focused role.
• Experience in SMB lending, financial services, or the ISO landscape is strongly preferred.
• Proven track record of driving sales performance, managing partner relationships, and exceeding revenue or production targets.
• Expert understanding of consultative sales, pipeline management, and retention strategies, with the ability to work cross-functionally with leadership stakeholders.
• Exceptional communication, business acumen, and the ability to operate with urgency in a fast-paced environment.
• Proven ability to motivate and influence a team; previous people management experience is preferred. but not required.
• Strong organizational, communication, and presentation skills.
• Proficiency in pipeline management and CRM/reporting tools (Salesforce, Excel, Tableau, or MicroStrategy).

Compensation:

The budgeted annual base salary range for this position is $80,000 to $95,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown.This role qualifies for additional compensation through a performance-based incentive plan. The On-Target Earnings (OTE), which includes base salary, target bonus performance at 100% attainment, and long term incentive in the form of restricted stock units, is $160,000 to $180,000. Please note that incentive compensation is not guaranteed and is dependent on achieving defined performance metrics. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid    #LI-Hybrid #LI-EN1

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

The Lending Account Executive's role is to support applicants who are declined or do not meet OnDeck’s primary credit criteria. The Account Executive is responsible for delivering an exceptional borrower experience, identifying the right marketplace partner for each opportunity, and driving funded volume through our alternative lending network. An AE is required to have strong consultative selling skills, disciplined workflow management, and the ability to navigate multiple products while maintaining a customer-first mindset.

Responsibilities:

• Customer Engagement and Needs Assessment:
  • Engage with declined or non- fit applicants via phone, email, and SMS to understand the SMB’s business goals, needs, and financial profile.
  • Deliver a transparent, consultative experience by curating a solution clearly and setting accurate expectations.
  • Follow required cadences and talk tracks, consent disclosures, and compliance guidelines across all borrower interactions. 
• Product Knowledge and Deal Execution:
  • Analyze credit files, business performance, industry type, and borrower needs to identify the appropriate product fit.
  • Submit complete and accurate applications, and proactively manage lender requests and updates.
  • Have a deep understanding of the suite of products we offer. 
  • Identifies the right marketplace lender for each opportunity and clearly curates a transparent transaction between lender and borrower. 
• Pipeline Management and Performance:
  • Own daily pipeline execution: new declines, re-engagements, callbacks, doc request, offer presentation, and lender updates.
  • Achieve monthly KPI targets related to assigned opportunities, volume funded, funded deals, revenue contribution,
  • Adhere to call cadence, follow up expectations, and activity requirements.
  • Participate in coaching sessions and training to continually improve sales acumen and product knowledge.
  • Share any lender friction points and workflow challenges with your Team Lead.
  • Contribute to a collaborative, high-ownership culture where best practices are shared.

Requirements:

• 1-3 years in sales, account management, or customer facing roles - fintech or SMB lending preferred.
• Strong consultative selling and solution-matching abilities
• Proficient with CRM systems, Excel/Sheets, and standard tech stacks.
• Excellent phone presence and written communication skills.
• Strong Organization and pipeline management.
• A team-oriented mindset with openness to coaching, feedback, and collaboration

Compensation:

The budgeted hourly rate for this position ranges is $21.00 to $30.28. This role qualifies for additional compensation through a performance-based incentive plan. The On-Target Earnings (OTE), which includes base salary plus target bonus performance at 100% attainment, is $120,000 to $140,000 annually. Please note that incentive compensation is not guaranteed and is dependent on achieving defined performance metrics. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid    #LI-Hybrid #LI-EN1

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

A Sales Development Representative is responsible for qualifying leads at the initial stages in the sales funnel. You will make outbound calls and handle all related inquiries with a focus on engaging and qualifying all prospective clients. This role will report to the SDR Team Lead.

Responsibilities:

• Initiate contact with potential customers primarily by phone or responding to inquiries
• Move leads through the sales funnel and connect them to the appropriate salesperson
• Perform regular follow up calls or emails to potential clients
• Attend frequent trainings to learn proven sales strategies and concepts to increase sales
• Effectively meet or exceed assigned performance metrics and key expectations

Requirements:

• 1 year of experience in a sales-driven, telesales or customer service environment
• Experience making outbound calls to potential clients or customers
• Demonstrated ability to collaborate with a team but also work independently
• Strong verbal and written communication skills
• Ability to handle and overcome objections

Compensation:

The budgeted annual base salary for this position is $45,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the rate shown. This role qualifies for additional compensation through a performance-based incentive plan. The On-Target Earnings (OTE), which includes the base rate plus target bonus performance at 100% attainment, is $60,000 annually. Please note that incentive compensation is not guaranteed and is dependent on achieving defined performance metrics. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid    #LI-Hybrid #LI-EN1

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid

About the role:

We are seeking a detail-oriented and relationship-driven Lending Operations Lead to serve as the critical bridge between our sales team and our network of external lending partners. As we expand our Go-To-Market strategy to better serve US-based small businesses that may not fit our core products, you will manage the end-to-end operational flow of our lending marketplace.

Your mission is to ensure every loan application is complete, accurately matched to the best external partner, and processed with maximum speed and efficiency to lower our CAC and provide a seamless experience for our customers.

Responsibilities:

• Loan Processing & Submission Management:
  • File Verification & Quality Control: Perform meticulous "desk reviews" of loan applications to ensure all documentation (bank statements, tax returns, credit reports, etc.) is complete and meets specific partner "buy box" requirements.
  • Intelligent Lender Matching: Act as a subject matter expert on the credit policies of 8–10 external lending partners, routing files to the lender most likely to fund the specific SMB profile.
  • Partner Submission & Liaison: Manage the formal submission process and serve as the primary point of contact for external underwriting teams, resolving issues to drive loans toward approval.
  • Pipeline Management: Track files through the sales cycle, providing real-time updates to internal teams and identifying bottlenecks to maintain high pull-through rates.

• Stakeholder Collaboration & Knowledge Management:
  • Lender Requirement Advocacy: Translate complex lender criteria into clear internal "buy boxes" and training materials for Sales and Product teams.
  • Standardized Knowledge Hub: Maintain a real-time "Lender Playbook" and repository (within Salesforce or a shared workspace) to ensure internal teams have access to current guidelines, pricing, and protocols.
  • Market Insight Briefings: Lead regular "Marketplace Rhythms" to update stakeholders on partner performance, submission quality trends, and shifts in the competitive landscape.

• Strategic Analysis & Trend Identification:
  • Trend Identification & Reporting: Monitor and report on shifts in external lender behavior, such as changes in interest rates, credit appetite, or new alternative data requirements (e.g., shifts toward real-time cash flow or digital adoption metrics).
  • Feedback Loop Management: Analyze data from rejected files to identify underserved SMB segments, providing insights to the Product team to influence future partnership scouting and product development.
  • Standardized Knowledge Hub: Maintain a centralized, real-time "Lender Playbook" within Salesforce or a shared workspace (like Miro or a modern Intranet), ensuring all internal teams have access to up-to-date partnership intelligence.

Requirements:

• Demonstrated experience in commercial or consumer loan processing, documentation, or underwriting practices.
• Ability to evaluate balance sheets, income statements, and tax returns to assess the financial health and eligibility of an SMB.
• High comfort level with Loan Origination Systems (LOS), CRM platforms (Salesforce), and advanced Microsoft Excel skills for data entry and tracking.
• Exceptional organizational skills with a focus on accuracy in data verification and file integrity.
• Strong verbal and written communication skills to advocate for files with partner underwriters and collaborate with high-energy sales teams.
• Proven ability to learn new credit policies quickly and adapt to changing partner requirements in a fast-paced environment.

Compensation:

The budgeted annual salary range for this position is $85,000 to $130,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.