Customer Support Jobs in Canada.
All active Customer Support roles based in Canada.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Staff Product Analyst, Growth
Share this job
The Role
As a Product Analyst you are an all-rounder who thrives equally working on technical topics as well as value-delivery through insights, presentation and data visualisation. Indeed, your extensive experience and knowledge across technical and business related topics enables you to go “end to end” with a high level of quality and scalability as well as driving best practices within the Product Analytics community. Not limited to one squad or domain, your impact is across the breadth of HelloTech, proactively identifying common needs and pain points across the teams and defining solutions to constantly improve the way we work. So while you are an individual contributor, you are a key owner of best practice across our teams.
What you’ll do
- Leverage Cursor AI to automate and expand analytical capabilities and insight generation for the product organisation.
- Collaborate from a technical perspective with data product managers and data engineers to create reusable data products
- Collaborate with cross-functional teams to gather requirements and define project objectives while utilising project management skills to plan and execute data-driven projects
- Partner widely across the Senior Product organisation (Product, Software Engineering, UX leads) to set strategic priorities and promote a culture rooted in evidence-based decision making.
- Communicate actionable insights clearly across the organisation highlighting the “so-whats” of your analyses in order to drive the growth of our business.
- Explore and analyse customer behaviour and product performance data in order to detect growth opportunities for the HelloFresh digital product by improving user experience.
- Guide and mentor other Product Analysts within our team, defining best practices and providing support to help individuals and the team grow in effectiveness
- Review as a technical expert the implementations of multiple teams across domains, continuously improving the deliverables of your teams
What you'll bring
- Extensive experience in quantitative analysis roles, ideally including having worked closely with product teams for at least 4 years.
- Knowledge of Curser and AI Analytics
- Excellent technical skills applying expert level SQL and Python for both analysis and efficient manipulation of large data sets.
- Expert level knowledge of data visualisation tools like Tableau which we use to create compelling visualisations to convey complex data.
- Extensive experience working with product stakeholders in setting up A|B experiments, interpreting results and deep diving to understand the impact of particular experiments.
- Excellent communication skills, taking complex business problems, articulating these as analytical problems and presenting your findings in a clear and precise way.
- Extensive leadership of complex projects you have led, capability building within your team, and through mentorship or direct people management.
- A change mindset, the status quo is not an impediment
- You are outcome oriented, and can take a business challenge, create actionable analytical insights against it, and align stakeholders on actions to create business value.
Let’s cut to the cheese, this is why you'll love it here
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Flexible Hybrid Approach
At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.
To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
#LI-HYBRID
Ready to apply?
Apply to HelloFresh
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.
About the Role
We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.
For Toronto, Canada Only - The estimated annual salary for this position is between $113,000 CAD - $146,000 CAD annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
- Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
- Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
- Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
- Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
- Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
- Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
- Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
- Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
- Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
- Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
- Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
- 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
- 2+ years of leading technical teams, including geographically distributed or contractor-based teams
- Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
- Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
- Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
- Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
- Strong understanding of CDN architecture and capacity planning in a video streaming context
- Ability to translate technical issues into clear business impact for non-technical stakeholders
- Track record of building or improving automation to reduce manual operational overhead
- Excellent communication and prioritization skills in a fast-paced, always-on environment
- Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
- Bachelor's degree or equivalent work experience
- Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.
#LI-AN1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
At Roku, the Viewer Product Team is connecting millions of viewers worldwide to their favourite entertainment through a uniquely Roku experience. The International Product Team works with functional experts and strategic leaders to help build and execute on roadmaps for all aspects of the Roku ecosystem in markets around the world. This team works cross-functionally to understand the needs of our consumers and partners, along with other market opportunities, analyzes data to draw insights and learnings, collaborates on a thoughtful go-to-market plan to drive the success of the latest features, and works hand-in-hand across marketing, sales, merchandising, data science, engineering, and other product teams.
About the role
We are looking for a strategic, growth-focused, collaborative, and experienced product manager to lead Roku’s viewer (OS / Platform) product management function in Canada. In this role, you will oversee our growth & engagement strategy, manage our product roadmap, and identify key product priorities that advance Roku’s strategic business goals in Canada. You will play a critical role in accelerating Roku's growth and work with other market leaders to develop a strategic plan that positions Roku as a future leader in Canadian media & streaming. You will be accountable for setting, and achieving key market goals that are in service of accomplishing our broader market strategy, and have a hand amongst other key leaders in market in formulating said strategy.
The ideal candidate is a strong product thinker, highly strategic, tactically savvy, and skilled at navigating a matrixed environment. They know how to build trust and alignment, manage & optimize a product roadmap, solve complex problems through communication, transparency & critical thinking , and thrive in a fast-paced and collaborative setting.
This position will be based at our Toronto office and report to the Director of Product, Management, and International Growth. This role will require international travel.
For Toronto Canada Only - The estimated annual salary for this position is between CA$100,000 - CA$173,400 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Manage & optimize Roku’s viewer (OS) product roadmap for Canada
- Own our product growth & engagement strategy across CA, partnering with other key teamleaders in the Toronto office
- Drive alignment on key market metrics/goals, and be accountable for achieving goals through product launches & initiatives led by partner teams
- Enable & design in-market experimentation to ensure our products fit the unique needs of the Canadian market
- Ensure that market-specific needs & opportunities are represented in cross-functional planning and that our product efforts drive tangible business outcomes
- Build and strengthen relationships between the International Product team and other Toronto-based Roku teams (marketing, ad sales, content distribution & monetization)
- Collaborate with stakeholders across the organization to optimize the delivery of new features and ensure strong execution
- Communicate progress and strategy clearly across multiple levels of the organization, including executive stakeholders
We're excited if you have
- 10+ years of product management experience
- Significant experience working in TV or streaming industry, with a deep understanding of the ecosystem, technologies, and customer expectations
- Experience working either for or with key Canadian media leaders/partners
- Hands-on (product-led) growth experience
- Experience with lifecycle marketing/user engagement strategy & activation, or hands-on experience in understanding and driving long-term consumer retention
- Strong strategic thinking, prioritization, organization, and execution skills
- Experience working cross-functionally across Product, Engineering, Marketing, and other disciplines to drive projects through completion
- Excellent communication and stakeholder / executive management skills
- Ability to improvise when necessary and solve complex problems with simple or unexpected solutions
- Bachelor's degree or equivalent experience
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Content Partnerships Manager (International – CANADA & UK) – The Roku Channel
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About Roku
Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetize large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV brands and pay TV operators.
Roku Channel has quickly become a leading streaming app for free, live, and subscription based premium content. Whether you are in your living room, on your mobile, or at your desktop, Roku Channel has an always-changing selection of Hollywood hits, classics, live news, hit TV shows and family programs to keep you entertained. Roku made streaming possible and Roku Channel is changing the way we watch it.
The Role
Roku is seeking an International Content Partnerships Manager to join the ad-supported VOD/ linear partner growth team focused on The Roku Channel. This team is responsible for the overall success of key partners on Roku Channel. Success is measured by delivering on and exceeding expectations with respect to user engagement (as defined by reach and streaming hours), financial results (revenue, gross profit) and other key health and growth metrics.
The role requires a diverse range of direct-to-consumer video experience across partner management, content programming, product, and marketing. The right individual has proven experience building relationships with content partners, developing data driven growth strategies, then rolling up their sleeves to execute and achieve these goals. To be successful, the candidate will require the ability to work across and organize a diverse range of internal departments, such as editorial, content acquisition, data analytics and marketing.
For Canada Only - The estimated annual salary for this position is between $100,800 - $119,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This posting is to fill a vacancy on our team, unless otherwise noted.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
Roku uses AI tools in its recruiting processes.
In This Role You Will
Account Management
- Act as the day-to-day partner relationship manager to grow international partners within Roku Channel
- Leverage deep experience and knowledge of content strategy and acquisitions within the Canadian and/or UK markets (experience in both is highly preferred) to drive regional growth.
- Drive communication, education, data management across managed partners
- Support the onboarding of new content partners
- Coordinate the submission, selection and launch of new partner content, communicating with partners and working internally with Programming, Acquisition and Operational teams
Partner Growth Strategy
- Create and present performance evaluations for partners, including comprehensive quarterly business reviews
- Develop internal partner playbooks that offer executive staff a concise overview of partnerships along with actionable strategic plans
- Build deep partner expertise, developing strong internal and external workflows to provide best-in-class service to partners
- Leverage data, market research and insights to evaluate new content partnership opportunities to Roku Channel
- Contribute to other content partnership areas as business needs arise
Cross-Functional Collaboration
- Collaborate with content acquisition, content operations, editorial, and marketing on deal lifecycle and execution through partner roll out
- Assist in the development and implementation of marketing and editorial strategies that maximize user engagement
- Work with product and analytics teams to drive automation, enhanced reporting and tools to improve the efficiency of strategic plans
- Aggregate feedback from internal and external stakeholders into comprehensive and actionable trackers to drive process improvement
- Perform other tasks, projects, and responsibilities as assigned by leadership
Experience / Qualifications
- 5-7 years of relevant experience in a top media, entertainment, technology company, management consulting firm, or investment bank, in a partnerships, strategy, program planning, or analytical role.
- Background in content strategy and/or acquisitions within the Canadian and/or UK markets (experience in both is highly preferred)
- Experience delivering results in consultative, partnerships, and/or business development environments
- Strong analytical skills including creating / managing financial and operational KPIs (preferably with experience in a highly-demanding environment where complex analysis is performed)
- Experience conducting quantitative (including modeling) & qualitative analysis to drive results leveraging a strong understanding of video streaming business models (MVPD, TVE, SVOD, AVOD, TVOD)
- Ability to cultivate and build strong relationships with content partners and industry counterparts
- Bachelor's degree in business, finance, accounting, or economics, or equivalent; MBA preferred but not required
- Familiarity with Airtable, Confluence, Salesforce and Looker tooling a plus
#LI-CU1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Engineering Manager, Machine Learning
Share this job
Who We Are
Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
How We Build
Babylist is in the middle of a fundamental shift in how software gets made, and we are not tiptoeing into it. We are rebuilding our engineering culture around a simple belief: AI changes everything. How teams are structured, how decisions get made, how fast ideas become working software. Our engineers own problems end to end, working directly with product, design, and business partners with short feedback loops and real stakeholder access. We ship, learn, and iterate fast. When something is not working, we throw it out and start over — project failure and personal failure are not the same thing here. AI tools are as natural to our workflow as an IDE or version control. We are not exploring this, we are living it. Our engineers use AI to explore tradeoffs, pressure-test designs, and move from problem to solution in hours instead of days. They generate code with AI so they can stay focused on the decisions that actually require human judgment — not the routine ones. More velocity means more time for craft: better test coverage, stronger architecture, and deeper customer understanding. We hold ourselves to a higher quality bar because of AI, not in spite of it. We are building this playbook in real time, and we are looking for people who want to build it with us. If you have already changed how you work because of AI — or you are ready to — and you care more about shipping something great than following a prescribed process, we should talk.
Our Tech Stack
- React, Native iOS and Android
- Ruby on Rails
- AWS, Terraform
- MySQL
- Sidekiq
- Redis
- Shopify
What the Role Is
As Babylist’s Senior Engineering Manager, Machine Learning & Discovery+Site Monetization, you’ll lead the team driving the next era of our machine learning and personalization efforts across the product. This is a hands-on leadership role for a manager who remains technically fluent while scaling people, systems, and impact. You’ll manage and grow a high-performing ML-focused pod spanning product recommendations, search, PLPs, and site monetization, with a clear mandate: maximize revenue and user value across surface areas through personalization.
You’ll guide the team on technical direction behind our homepage feed, “add next” experience, and other core personalization surfaces, while building the foundations for long-term ML excellence at Babylist.
Who You Are
- 3+ years of experience as a front-line manager delivering production-grade software or ML systems
- 5+ years of experience as an individual contributor in ML or Data Science, plus proven experience leading teams that build end-to-end machine learning systems, ideally in personalization, recommendations, or consumer-facing ML products
- Deep familiarity with the Python ML ecosystem (e.g., pandas, sklearn, xgboost, PyTorch) and comfortable reviewing designs, unblocking technical challenges, and setting high technical standards
- Experience supervising ML Engineers and/or Data Scientists; bonus points for experience managing Software Engineers
- Strong understanding of the full ML lifecycle, including data pipelines, workflow orchestration (e.g., Airflow), deployment, monitoring, and iteration in production
- Product-minded: passionate about technology, but primarily motivated by solving real user problems and driving business impact
- Experience working with large-scale, real-time or near-real-time data systems
- Comfortable owning and evolving the ML tech stack end-to-end, from data and modeling through production systems
- Background in consumer-facing products; experience in e-commerce, marketplaces, or complex user journeys is strongly preferred
- You're genuinely excited about what AI can do - not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in.
How You Will Make An Impact
- Build and lead the ML & personalization function: Hire, mentor, and support a multidisciplinary team (Machine Learning Engineers, Software Engineers, Product Manager, and occasional Designer), shaping the roadmap, standards, and culture for ML at Babylist
- Own high-impact ML initiatives: Deliver personalization systems that improve discovery, engagement, and monetization across key surfaces, directly impacting business outcomes
- Set technical and algorithmic direction: Define modeling approaches, data strategy, and system architecture in partnership with senior technical leaders, balancing experimentation with scalable execution
- Be hands-on when needed: Review ML/DS designs and code, build proof-of-concept models, and conduct your own data science research to de-risk ideas and accelerate progress
- Develop talent: Coach engineers on technical growth, career progression, and performance, combining strong technical standards with empowerment
- Drive cross-functional alignment: Partner closely with Product, Design, Analytics Engineering, and Data to translate ambiguous business problems into clear technical direction
- Understand the full funnel: Develop a deep understanding of Babylist’s user journeys, user feedback loops, and financial models — and how ML systems influence them end-to-end
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
USD - $250,000 to $308,000
CAD - $230,000 to $288,000
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Why You Will Love Working At Babylist
Our Culture
- We work with focus and intention, then step away to recharge
- We believe in exceptional management and invest in tools and opportunities to connect with colleagues
- We build products that positively impact millions of people's lives
- AI tools are as natural to how we work as your IDE or version control — we're not exploring this, we're living it.
Growth & Development
- Competitive pay and meaningful opportunities for career advancement
- We believe technology and data can solve hard problems
- We're committed to career progression and performance-based advancement
Compensation & Benefits
- Competitive salary with equity and bonus opportunities
- Company-paid medical, dental, and vision insurance
- Retirement savings plan with company matching and flexible spending accounts
- Generous paid parental leave and PTO
- Remote work stipend to set up your office
- Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.
Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.
Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.
Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.
Ready to apply?
Apply to Babylist
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, fostering long-term strategic partnerships. You will provide technical expertise, project management, and customer advocacy to ensure stakeholders achieve operational goals using Axon’s products. Collaborating with cross-functional teams, you will offer valuable insights into customer needs and challenges, influencing internal product roadmaps and projects. Wearing multiple hats—from consultant to product expert to project manager—you will help customers optimize their daily workflows.
You will play a crucial role in ensuring Axon’s solutions align with key customer requirements while providing exemplary technical support and customer service. Your expertise and commitment will directly contribute to Axon’s mission of protecting life and enabling transparency through innovative technology.
What You’ll Do
Location: Grande Prairie
(hybrid - onsite 3-4 days per week)
Travel Expectations: approx. 30% domestic Canada
Reports to: Service Delivery Manager, Canada
- Achieve expertise in Axon technologies, with a Primary focus on Axon Records
- Serve as the primary technical liaison between Axon and the customers.
- Participate in operational and technical meetings, ensuring effective communication and collaboration.
- Build and maintain an internal Axon network to support both the customer-facing Axon team and the customer Project Team.
- Monitor support tickets, provide technical troubleshooting (tier 2 level support) and escalate when necessary.
- Ensure Service Level Requirements (SLRs) and contractual obligations are met.
- Assist the Program Manager by providing requested materials, information, and Voice of Customer (VOC) documentation. Communicate customer feedback across Axon teams and collaborate to drive product improvements.
- Identify and escalate risks to the Program Manager to facilitate internal and executive collaboration.
- Interpret and communicate Axon release notes, tailoring information relevant to the customer to enhance understanding and drive product adoption.
- Support monthly invoicing by ensuring reliable billing counts and maintaining Salesforce records.
- Facilitate training and knowledge transfer for customer integrations (APIs, workflows, auto-tagging, etc.).
- Assist in customer security assessments and vendor refresh assessments for major architectural changes.
- Maintain knowledge of the customer’s technical landscape, including infrastructure, policies, and procurement processes.
- Maintain and administer deployment records, including shipment tracking and RMA’s.
- Develop and enhance technical documentation and knowledge base articles to improve customer support, self-service capabilities, and overall product comprehension.
What You Bring
- Canadian Citizenship and past 5 years Canadian residency required (required for working with sensitive government data; must pass security clearance).
- 5+ years of IT experience in a support or deployment role.
- Experience working with law enforcement and/or government entities.
- Proven track record of managing customer relationships and technical projects successfully.
- Ability to work autonomously to meet objectives with minimal oversight.
- Robust IT background, with expertise in:
- Software image creation and maintenance.
- Routing, switching methodologies, Wi-Fi, telecommunications, and Internet technologies.
- Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID).
- JSON (JavaScript Object Notation) Knowledge
- Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls).
- API integrations and SAAS applications.
- Solid ability to tailor technical discussions to varied audiences.
- Analytical, strategic, and creative problem-solving skills.
- Exemplary written and verbal communication skills.
- Highly detail-oriented with proficient organizational and time management skills.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonJoin Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, fostering long-term strategic partnerships. You will provide technical expertise, project management, and customer advocacy to ensure stakeholders achieve operational goals using Axon’s products. Collaborating with cross-functional teams, you will offer valuable insights into customer needs and challenges, influencing internal product roadmaps and projects. Wearing multiple hats—from consultant to product expert to project manager—you will help customers optimize their daily workflows.
You will play a crucial role in ensuring Axon’s solutions align with key customer requirements while providing exemplary technical support and customer service. Your expertise and commitment will directly contribute to Axon’s mission of protecting life and enabling transparency through innovative technology.
What You’ll Do
Location: Manitoba First Nations
(hybrid - onsite 3-4 days per week)
Travel Expectations: approx. 30% domestic Canada
Reports to: Service Delivery Manager, Canada
- Achieve expertise in Axon technologies, with a Primary focus on Axon Records
- Serve as the primary technical liaison between Axon and the customers.
- Participate in operational and technical meetings, ensuring effective communication and collaboration.
- Build and maintain an internal Axon network to support both the customer-facing Axon team and the customer Project Team.
- Monitor support tickets, provide technical troubleshooting (tier 2 level support) and escalate when necessary.
- Ensure Service Level Requirements (SLRs) and contractual obligations are met.
- Assist the Program Manager by providing requested materials, information, and Voice of Customer (VOC) documentation. Communicate customer feedback across Axon teams and collaborate to drive product improvements.
- Identify and escalate risks to the Program Manager to facilitate internal and executive collaboration.
- Interpret and communicate Axon release notes, tailoring information relevant to the customer to enhance understanding and drive product adoption.
- Support monthly invoicing by ensuring reliable billing counts and maintaining Salesforce records.
- Facilitate training and knowledge transfer for customer integrations (APIs, workflows, auto-tagging, etc.).
- Assist in customer security assessments and vendor refresh assessments for major architectural changes.
- Maintain knowledge of the customer’s technical landscape, including infrastructure, policies, and procurement processes.
- Maintain and administer deployment records, including shipment tracking and RMA’s.
- Develop and enhance technical documentation and knowledge base articles to improve customer support, self-service capabilities, and overall product comprehension.
What You Bring
- Canadian Citizenship and past 5 years Canadian residency required (required for working with sensitive government data; must pass security clearance).
- 5+ years of IT experience in a support or deployment role.
- Experience working with law enforcement and/or government entities.
- Proven track record of managing customer relationships and technical projects successfully.
- Ability to work autonomously to meet objectives with minimal oversight.
- Robust IT background, with expertise in:
- Software image creation and maintenance.
- Routing, switching methodologies, Wi-Fi, telecommunications, and Internet technologies.
- Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID).
- JSON (JavaScript Object Notation) Knowledge
- Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls).
- API integrations and SAAS applications.
- Solid ability to tailor technical discussions to varied audiences.
- Analytical, strategic, and creative problem-solving skills.
- Exemplary written and verbal communication skills.
- Highly detail-oriented with proficient organizational and time management skills.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonAt Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management.
We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.
You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.
WHAT YOU'LL DO:
- Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
- Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
- Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
- Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
- Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
- Escalate when needed with clear, well-documented context that helps Development move quickly
- Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
- Continuously look for ways to make support faster, smarter, and more scalable as we grow
- Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay
WHAT YOU'LL BRING:
- You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
- You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
- You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
- You build trust quickly and know how to balance strong client advocacy with good judgment
- You sweat the details, take ownership, and care about getting things right
- You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
- You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
- You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
- Familiarity with treasury, banking, or accounting concepts is a big plus
- You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
- You’re proactive, always learning, and constantly looking for ways to improve how things work
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
What You'll Do
- Maximize retention and identify growth opportunities with your account portfolio
- Manage the overall post-sales account success (technical, commercial) with the support of the Boomi teams (Product, Services, Support)
- Understanding of customer requirements and drive internally (enhancements, fixes) to accelerate and remove barriers to customer adoption and growth
- Identify opportunities for expansion associated with their adoption of the Boomi product portfolio and collaborate with internal stakeholders (account, product teams)
- Partner with our subscription sales makers during the sales cycle on the value of the Boomi Professional Services as part of the Success Assurance program
The Experience You Bring
- 5+ years of experience working as either Customer Success, Architect, Engineer or Consulting role with Account management focus
- Experience with Commercial IT organizations
- Ability to address topics such as business value and total cost of ownership, etc.
- Demonstrated ability to successfully handle solution and services scoping to define a Statement of Work
- Experience in collaborating with Systems Integrators Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences
Bonus Points If You Have
- Experience with cloud and application integration and B2B integration
- Excellent business, analytical, problem solving and communication skills (written and verbal)
- Proven ability to meet and exceed retention targets Benefits
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!
Compensation and Benefits
Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this role are 70% base and 30% commission.
Total Compensation begins at $149,000 and is determined by various factors including geographic location and the candidate's knowledge, skills, and experience. An overview of our benefits can be found here.
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Ready to apply?
Apply to Boomi
About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
What You'll Do
- Maximize retention and identify growth opportunities with your account portfolio
- Manage the overall post-sales account success (technical, commercial) with the support of the Boomi teams (Product, Services, Support)
- Understanding of customer requirements and drive internally (enhancements, fixes) to accelerate and remove barriers to customer adoption and growth
- Identify opportunities for expansion associated with their adoption of the Boomi product portfolio and collaborate with internal stakeholders (account, product teams)
- Partner with our subscription sales makers during the sales cycle on the value of the Boomi Professional Services as part of the Success Assurance program
The Experience You Bring
- 5+ years of experience working as either Customer Success, Architect, Engineer or Consulting role with Account management focus
- Experience with Commercial IT organizations
- Ability to address topics such as business value and total cost of ownership, etc.
- Demonstrated ability to successfully handle solution and services scoping to define a Statement of Work
- Experience in collaborating with Systems Integrators Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences
Bonus Points If You Have
- Experience with cloud and application integration and B2B integration
- Excellent business, analytical, problem solving and communication skills (written and verbal)
- Proven ability to meet and exceed retention targets Benefits
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!
Compensation and Benefits
Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $142,000 - $178,000 CAD annually. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Ready to apply?
Apply to Boomi
About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
How You'll Make An Impact
Creating an Amazing Culture and Building Customer Love are two of our most strategic values at Boomi. The Boomi Customer Success team lives and breathes these values every day. A critical element of Boomi’s strategy is helping our customers accelerate their time to value and expand their relationships with Boomi. This is a key differentiator for us and we believe that our customers deserve a unique and exceptional experience. When we do this well, our customers succeed and Boomi succeeds by increasing our renewal and growth rates.
We currently have several openings in our team for an experienced Customer Success Manager for our hyper-growing commercial segment.
We seek energetic and highly productive CSMs for our ever-growing customer base. You will work with a large portfolio of customers to proactively launch and drive adoption and act as the voice of your customers internally at Boomi. You are relentless and dedicated to orchestrating high-value engagements including adoption, implementation, value creation, business reviews, roadmap alignment, and documenting measurable outcomes for our customers.
This is a hybrid role based in our Vancouver office, with in-office days Tuesday, Wednesday and Thursday.
What You'll Do
-
Develop and maintain a deep understanding of our customer's business objectives, challenges, and opportunities and help deliver value-driven engagements
-
Identify, design, and being able to achieve the customer's goals in a short-term relationship
-
Maintain a deep understanding of our platform and make recommendations on how customers can use it to accelerate their business objectives
-
Deliver proactive and reactive customer success motions through touchpoints that require product knowledge, joint planning, problem-solving and ability to multi-task
-
Collaborate with internal teams, including sales, services, support, and product to ensure adoption as well as mitigate any adoption risks
-
Track and report on key metrics related to customer engagement, adoption, satisfaction, and retention
-
Proactively identify opportunities to expand the usage of Boomi products and services within existing customer accounts
The Experience You Bring
-
4 - 6 years of experience working as either Success Manager, Technical Consultant, Architect, or in other roles with a project, delivery, or technical account management focus
-
Experience working with a large portfolio of customers (+100) and being able to manage multiple accounts at different stages in the life cycle.
-
Excellent ability to understand and communicate complex business and technical subjects to both technical and non-technical audiences
-
Ability to actively listen to customers and translate their business needs into personalized consultation
-
Proven business and technical acumen to proactively identify customer needs and implement success, adoption, and outcome realization plans
-
Have a data-driven and analytical mindset to prioritize, manage, and deliver multiple tasks and initiatives simultaneously
-
Technical proficiency and a strong understanding of cloud-based software solutions
-
Develop, test, and iterate on scaled playbooks and engagement strategies
-
Impeccable verbal and written communication skills as well as customer-facing experience
Bonus Points If You Have
-
2-3 years of working as a Customer Success Manager for a SaaS or a cloud-based platform
-
Experience in iPaaS, Automation, or Data/Application Integration space
-
Experience with Customer Success Management tools like Gainsight, Totango or ChurnZero
-
Nice to Have Language Skills - Japanese, Mandarin, French, German
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!
Compensation and Benefits
Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $110,000 - $137,000 CAD annually. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.
#LI-JL1 #LI-HYBRID
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Ready to apply?
Apply to Boomi
About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
The SI Partner Account Manager owns the strategy, revenue, and execution for a portfolio of Systems Integrator (SI) partners. This role drives joint pipeline, bookings, and long-term partner success by aligning partner capabilities with company sales priorities and customer needs.
What You'll Do :
- Own and grow a portfolio of SI partners (regional and/or global)
- Develop and execute joint business plans tied to revenue and pipeline targets
- Drive partner-sourced and partner-influenced pipeline and bookings
- Align closely with direct sales on co-sell and deal execution
- Launch and support joint GTM initiatives and industry solutions
- Build executive relationships and lead partner QBRs
- Track performance, forecast pipeline, and enforce accountability
The Experience You Bring :
-
3+ years in partner management, alliances, or enterprise sales
-
Proven experience working with Systems Integrators
-
Strong understanding of enterprise sales cycles and complex deals
-
Executive presence and strong cross-functional leadership skills
Success Metrics
-
Partner-sourced and influenced pipeline and revenue
-
Execution against joint business plans
-
Deal velocity and win rates
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!
Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this role are $127,000 - $159,000 CAD (inclusive of commission). Final compensation is determined by various factors including geographic location and the candidate's knowledge, skills, and experience. Click here for an overview of our benefits at Boomi!
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Ready to apply?
Apply to Boomi
Senior D365 CE Functional Consultant (part-time)
Share this job
About the Role
Enavate is a US-based IT company and a Microsoft Gold Partner, known for delivering tailored business solutions that help SMB organizations transform their operations. As we continue to expand our client engagements, we are looking for an experienced Senior Microsoft Dynamics 365 CE Functional Consultant to join us as a contractor based in the United States.
This role will start as a part-time engagement with the potential to expand to full-time depending on project needs and performance.
In this role, you will work closely with our delivery teams and clients to design, implement, and optimize Dynamics 365 Customer Engagement solutions, particularly within Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys, alongside the Microsoft Power Platform.
You will act as a trusted advisor to clients, helping translate business needs into effective solutions while ensuring successful implementation and adoption.
Report to: CE & PP Practice Leader
POD: Client Delivery
Location: United States (remote), Canada (remote)
Travel: up to 25% (U.S.)
Type: Contract (Part-Time to start)
Your Impact and Key Responsibilities:
Client Advisory & Solution Design
- Work closely with client stakeholders to understand business needs and translate them into effective Dynamics 365 solutions.
- Provide guidance on best practices for Dynamics 365 CE and Power Platform
- Support solution design and ensure alignment with client business objectives.
Implementation & Delivery
- Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys
- Design and implement Power Platform solutions, including Power Apps and Power Automate, to automate and streamline business processes.
- Design and support integrations between Dynamics 365 and other enterprise systems.
- Participate in requirements gathering, configuration, testing, deployment, and post-go-live support.
- Troubleshoot and resolve functional or technical issues related to Dynamics 365 and Power Platform solutions.
Collaboration & Practice Support
- Collaborate with solution architects, developers, and project managers to deliver successful client outcomes.
- Contribute to solution documentation and knowledge sharing within the delivery team.
- Support pre-sales activities when needed, such as solution discussions, demonstrations, or providing input into proposals.
What It Takes to Be Successful:
Professional Experience
- Strong experience implementing Microsoft Dynamics 365 Sales and Field Service.
- Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
- Experience building solutions with Power Apps and Power Automate.
- Experience implementing Power Pages and/or Copilot Agents is a plus.
- Strong understanding of CRM processes, automation, and customer engagement solutions.
- Experience with data migration, integrations, and system configuration within the Dynamics ecosystem.
- Ability to work independently in a client-facing consulting role.
- Strong problem-solving and analytical skills.
Communication & Collaboration
- Excellent communication and stakeholder engagement skills.
- Ability to work effectively with distributed teams and international colleagues.
- Comfortable interacting directly with business stakeholders and technical teams.
Certifications & Education
- Microsoft certifications related to Dynamics 365 or Power Platform are highly desirable.
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
Nice to Have
- Experience with Dynamics 365 Customer Service.
- Experience with Power BI or Dynamics 365 Business Central
- Experience with Copilot or AI capabilities within the Microsoft ecosystem.
- Experience with D365 on-premise to online migrations.
- Previous involvement in pre-sales or solutioning activities.
- Active U.S. security clearance (or ability to obtain one) is a strong plus.
ABOUT ENAVATE
Transforming Businesses and the Lives They Touch
At Enavate, we are more than just a Microsoft Gold Partner—we’re a trusted partner in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. We help businesses embrace the future by guiding them through ERP implementations, migrations to the cloud, and integrations that streamline their operations, allowing them to thrive in an ever-evolving business landscape.
Our work isn’t just about technology—it’s about transforming the way businesses operate, empowering them to grow, innovate, and succeed. By partnering with our clients, we provide peace of mind, enabling them to focus on what matters most while we handle the complexity of their systems and processes.
To learn more about what we do and how we make an impact, please check out our "What We Do?" 1-pager.
Our Culture
Whether you’re joining us in North America, Europe, or beyond, Enavate offers a dynamic and collaborative environment where you’ll have the opportunity to make a real impact.
At Enavate, we’re driven by our core values, and our people are at the heart of everything we do:
- Team Members: We take care of our own.
- Innovation: We explore, evolve, and seek excellence at every level.
- Results: We are achievers who set high goals and reach them.
- Integrity: We are trustworthy. Our word is our bond.
We believe that a diverse and inclusive team leads to better innovation and outcomes. We actively support diversity and inclusion through a variety of initiatives, creating a workplace where everyone is respected and valued.
To gain a deeper understanding of our values and the environment we foster at Enavate, take a look at our "Enavate Culture" Guide.
What We Offer
At Enavate, we’re committed to providing a supportive and rewarding environment that empowers you to thrive both professionally and personally. Here’s a glimpse of the benefits and perks you’ll enjoy as part of our team:
- Health and Wellness
We offer competitive health insurance, wellness programs, and mental health resources to support your well-being, both physically and mentally. - Flexible Work Arrangements
We believe in work-life balance, which is why we offer flexible working hours and, where applicable, remote work options to help you manage both your professional responsibilities and personal needs. - Professional Development
Your growth matters to us! We provide access to a range of training programs, workshops, and reimbursement for certifications and courses, helping you continuously expand your skills and advance your career. - Generous Time Off
Take the time you need to recharge with unlimited paid time off (PTO), which covers vacation, sick leave, holidays, and personal days. We support you in maintaining a healthy work-life balance, so you can perform at your best. - Team Member Recognition
We appreciate and celebrate the hard work and achievements of our team. Our team member recognition programs are designed to acknowledge your contributions and ensure you feel valued at every step of your journey with us.
For more details about the benefits available in your region, check out the following links:
Work Structure & Collaboration
At Enavate, we embrace flexibility in how we work, but we also believe that collaboration is key to our success. Our office locations in Tampa, FL, Fargo, ND, and Kyiv, Ukraine are central to our culture and provide a hub for team interaction and innovation.
All North American new hires are onboarded in person at our Tampa office. Onboarding typically lasts 3 days, depending on the role, and provides a dedicated opportunity to connect with your leader, teammates, and our company culture.
Our Hiring Process
At Enavate, we take a thoughtful approach to hiring that ensures a great fit for both you and us. Our process includes:
- Intro Call – A brief conversation to get to know you, discuss your background, and determine if there's a mutual fit.
- Predictive Index Assessment – We use the Predictive Index to understand your natural strengths and how they align with the role and our team dynamics.
- Interviews – A combination of technical and cultural interviews, focused on your expertise, problem-solving abilities, and alignment with our core values.
- Debrief – Our team will come together to discuss your fit for the role and next steps.
- Offer – If all goes well, we’ll extend an offer and welcome you to the team!
We aim to provide you with a clear understanding of your fit with Enavate, and we want to ensure you feel confident in your decision to join us.
Enavate is an Equal Opportunity employer. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Accommodation requests can be made at any stage of the recruitment process, and during employment by contacting our Talent Acquisition team.
Join Us in Our Mission!
At Enavate, we believe in transforming businesses and the lives they touch – because to us, it’s personal. If you're ready to make an impact, we invite you to be part of a team that listens, challenges, collaborates, and takes action. Together, we’re reshaping the future of ERP and how businesses operate, offering fresh perspectives and innovative solutions.
Are you ready to transform your career and help us shape the future? Enavate is the place for you.
Ready to apply?
Apply to Enavate
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Job Title: Technical Services Manager
Location: Canada
Travel expectations: 80% travel
Your Impact
As a Technical Services Manager, you will be a vital team member responsible for leading the deployment of network, hardware, and software solutions for Axon's Fleet systems. This post-sale, customer-facing, front-line role requires efficiency in deployment, management of third-party installations, and ensuring an exceptional customer experience and continued support.
What You’ll Do
- Lead and coordinate Fleet installations, ensuring efficiency and a positive customer experience.
- Keep 3rd party installers and Axon customers updated on installation status through daily reports and stand-up meetings.
- Ensure regular and reliable attendance, demonstrating commitment to work responsibilities.
- Deploy hardware and software solutions in a dynamic environment with minimal assistance.
- Exhibit flexibility to undertake additional projects and adapt to evolving priorities.
- Provide guidance to customers on optimal hardware placement, tailoring solutions to enhance workflows and ensure compliant data collection.
- Develop accurate installation diagrams and thorough documentation for implemented solutions.
- Provide administrative support for vendor setup, clearances, tracking, and maintenance of work orders
- Engage with key technology decision-makers post-sale.
- Conduct training sessions for both technical and non-technical staff on the use of Axon Fleet and Interview solutions.
- Train customer technical and non-technical staff and 12V low-voltage sub-contractors on proper installation and use of Axon hardware and software components.
What You’ll Bring
Technical Acumen:
- Experience programming IP-based Ethernet networks and devices, including layer 2, LAN, WAN, and VPN configurations.
- Comprehensive understanding of 12-volt electronics, basic wiring diagrams, DC circuit theory, mechanical dexterity, and troubleshooting skills (Emergency Vehicle Technician or EVTCC certifications preferred).
- Proficiency with 12V power distribution, relays, fuses, and circuit breakers.
- Experience with vehicle lighting systems, including emergency lights and sirens.
- Knowledge of 12V battery systems, including battery isolators and auxiliary battery setups.
- Familiarity with vehicle communication systems, including CAN bus and LIN Bus.
- Ability to conduct diagnostics and repairs or replacement of faulty equipment, wiring, and electrical systems.
- Understanding of Cradlepoint, TCP/IP layers, local area networking, and physical layer infrastructure is an asset to have.
- Familiarity with data transfer concepts, WAN access types, local area networking, physical layer infrastructure, wireless technologies, access point networks, and virtual private networking.
- Ability to quickly understand and troubleshoot network connectivity issues.
Other Qualifications:
- Experience with law enforcement agencies is highly valued.
- Ability to work safely and skilfully with hand tools.
- Proven team leadership skills, supporting customers and third parties to achieve objectives.
- Previous experience in leading a team or contractors on multiple projects with successful outcomes.
- Exceptional communication skills, professionalism, and ability to work both within a team and independently.
- Strong critical thinking and problem-solving skills.
- Desire to work with a team or visit clients in person weekly. (Candidates must reside within reasonable proximity to a major airport.)
- French speaking is an asset but not required
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonJoin Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Job Title: Sales Specialist, CEW and VR
Reporting to: Director of Sales, Canada
Direct Reports: None
Location: Remotely anywhere in Canada
Travel expectations: approximately 50%
Your Impact
The Canadian Sales Specialist for CEW & VR is responsible for selling TASER and Virtual Reality training products and services to Municipal, Provincial and Federal agencies. This is a quota carrying, external field position. Your ability to articulate life-saving solutions, build and maintain senior level relationships within the government, navigate across customer needs for training and implementations, are critical factors in success in this role.
At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day. Life at Axon is fast paced, challenging and meaningful. Here, you’ll take ownership and drive real change. You will constantly grow as you work hard for a mission that matters at a company where you matter.
What You’ll Do:
- Develop and Execute Account Strategies: Develop a clear and specific sales strategy that outlines the plan for key agencies and our Canadian distribution partner, initiating trials & evaluations and supporting the Canadian TASER Advisory Board members. The sales plan should outline specific targeted agencies and activity needed to develop sales, key contacts and relationships with customers.
- Build and Maintain a Robust Sales Pipeline: Identify key opportunities and produce a verified pipeline for Municipal, Provincial & Federal (Public Safety agencies) and adjacent markets such as Corrections, that is at least three times greater than the quota associated for the region.
- Learn the Axon Ecosystem: develop a deep understanding of how each of the products and services relates to helping our customers be more effective in the field. Be able to articulate the value of the Axon product and services in a meaningful way that resonates with our customers. Partner with the Canadian TASER Advisory Board members on key value propositions, training and plans to increase utilization and training across TASER suite of products and services.
- Increase Market Awareness: In connection with our Sales Director and Marketing team, assist in developing a marketing plan and key messaging for Provincial, Federal and Adjacent markets in Canada for the growth and acquisition of TASERs. The marketing plan should include key messaging, collateral and event strategies including a timeline for execution for each component.
- Manage and Oversee Proposal Responses: Assist our proposals team with responses to Request for Proposals (RFP) for customers, support for our distribution partner and the Canadian TASER Advisory Board with demonstrations and training of CEW instructors across Canada. While working with the Bid Response teams, you will be leading the strategy on the response and ultimately be responsible for the completeness and execution of RFP responses.
- Manage Customer Relationships: Cultivate relationships with both executive and operational leaders within public safety agencies. Ensure seamless customer experiences through proactive engagement and problem-solving.
- Accurate CRM Management: Maintain complete status of opportunities in Salesforce.com in an accurate and timely manner.
- Document opportunity statuses including Opportunity value, Close dates and Next Steps, while managing to a 3:1 ratio of opportunity pipeline to quota
- Collaborate with Internal Teams: Work closely with Axon’s customer success, engineering, and program management teams to ensure that customer projects are delivered on time and that customers derive measurable value from Axon’s solutions.
What You’ll Bring:
- Track Record of Success: Proven experience exceeding sales targets in a complex, consultative sales environment, particularly in public safety, SaaS, or cloud-based solutions.
- Public Safety Sales Experience: Deep understanding of municipal procurement processes, public safety technology, and the ability to navigate complex deals.
- Solution-Oriented Mindset: Ability to translate complex customer needs into innovative Axon solutions, helping agencies enhance public safety, officer accountability, and efficiency.
- Technical Acumen: Familiarity with cloud computing, SaaS solutions, and (preferably) digital evidence management systems. Experience working with public safety IT leaders to drive cloud and digital transformation initiatives.
- Collaborative Leadership: Proven ability to work cross-functionally within an organization to deliver comprehensive, high-impact customer solutions.
- Law Enforcement/Public Safety Knowledge: Experience working with law enforcement or public safety agencies is a strong plus. Ability to connect Axon’s mission and products to the unique challenges of public safety.
- Travel Flexibility: Willingness to travel up to 50% to meet with key customers and stakeholders across Western Canada.
- Bilingual: While not mandatory, French and English is an asset
Desired Attributes:
- Self-starter that enjoys working remotely
- Experience training and increasing utilization of a suite of products or services
- Responsible for own scheduling and territory management
- Must be willing and able to travel up to and above 50% at times
- Required to attend and successfully complete TASER Master Instructor School
- Driven to exceed results in fast-growing market
- Experience with longer sales cycles to Government and following rigid procurement processes
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonFederato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
Federato is hiring an Event Marketing Manager who wants to help reinvent what industry events can be. Our Events team is bold, creative, and committed to breaking the mold in a space that is long overdue for innovation. At the same time, Federato is scaling fast, expanding our presence across the industry, and investing heavily in world class events as a core growth engine. This is an opportunity to join a team that is not only encouraged to think differently but is also backed by a company with the momentum and ambition to make those ideas real.
In this role, you’ll own the strategy, planning, and execution of Federato’s third party conference and field event portfolio. You’ll lead programs across major global conferences, targeted field activations, and innovative experiential moments. You’ll execute established plans with precision while also shaping new programs from scratch, pushing boundaries, and elevating how Federato shows up on the industry stage.
If you’re motivated by creativity, strategic thinking, and crafting experiences that stand out, you’ll find endless opportunities to innovate and excel at Federato.
What you'll be doing:
- Event Strategy and Planning: Manage Federato’s third party and field event portfolio. Develop event strategies aligned to marketing and sales goals.
Build and execute plans for new conferences, sponsorships, and field programs. Partner with sales, customer success, marketing, product, and leadership to shape priorities and program direction. Evaluate event opportunities and articulate clear recommendations based on business goals. - Event Operations & Execution: Manage logistics, timelines, budgets, deliverables, and run-of-show for all third party and field events. Lead coordination with vendors, production partners, and creative agencies. Negotiate sponsorship packages, booth options, and vendor rates with confidence and precision. Maintain strong relationships with industry conference organizers and partners. Ensure every program is delivered flawlessly, on time, and on budget.
- Cross Functional Leadership: Drive highly cross functional internal workflows, aligning sales, product, and marketing stakeholders. Lead event enablement for sales: pre event briefing, onsite readiness, follow up plans, lead management, and onsite meeting coordination. Communicate plans clearly, succinctly, and proactively to all stakeholders.
- Measurement, Optimization, and Reporting: Maintain reporting, dashboards, and performance scorecards. Track KPIs across pipeline influence, engagement, lead quality, attendance, and ROI. Surface clear insights and recommendations for future improvements. Build a continuous improvement loop across all events and programs.
- Creativity & Innovation: Bring fresh ideas to elevate the event portfolio beyond standard conference marketing. Identify opportunities to differentiate Federato through experiential moments, unique sponsorship elements, and new event formats. Constantly push to break the mold and innovate our approach to industry events.
Who we hope you are:
- 4-6+ years of event marketing experience, ideally in B2B SaaS or a related field
- Proven success managing third party and field event portfolios
- Exceptional sales enablement skills; you deeply understand how events support pipeline goals
- Strong project management capabilities; you keep complex programs on track without missing details
- Skilled negotiator who can secure favorable sponsorships and vendor contracts
- Highly collaborative with strong interpersonal communication
- Data driven mindset with experience using event metrics, dashboards, and reports
- Experience partnering with agencies, vendors, and conference organizers
- Able to articulate strategic recommendations and tie sponsorship decisions to business objectives
- Strong creative instincts and willingness to bring bold new ideas forward
- Highly organized and thrives in a fast paced, scaling environment
Our cash compensation amount for this role is targeted to $120,000-$140,000
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai
Ready to apply?
Apply to Federato
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
You will act as their strategic partner, hunting into a defined list of Named Accounts (aligning to AEs) that spans the entire insurance ecosystem—from large Insurance Carriers to specialized MGAs and Program Administrators. We are looking for a self-starter who doesn't wait for permission to execute. You will be responsible for generating the pipeline that fuels our growth.
What you'll be doing:
- Hunt with Tenacity: You will own the top of the funnel for your AE’s Named Accounts. You are expected to be relentless in your pursuit, using phone, email, and social channels to break into these specific, high-value organizations.
- Prioritize signal-driven, high-intent outreach over volume, using ABM insights, intent data, and account context to guide execution
- Navigate Complex Ecosystems: You won't just be calling one type of prospect. You will learn to navigate the complexities of massive Carriers as well as the fast-moving world of MGAs. You will adapt your hustle to fit the target.
- Maintain a consistent operating cadence with your aligned AE, including weekly account reviews, deal feedback, and territory planning
- Partner on Strategy: You will strategize with your AE and ABM partners to map out these accounts, identify the power players, and coordinate "ground cover" to ensure we are penetrating the right buying centers.
- Learn the Business: We don't just want you to sell; we want you to understand what you are selling. You will be expected to dive deep into the world of insurance underwriting, learning the difference between a full policy AI native platform and legacy Old Core workflows so you can speak the language of a VP of Underwriting fluently.
- You will receive structured onboarding, enablement resources, and ongoing coaching to ramp quickly into the insurance and underwriting domain
Who we hope you are:
- 1-2 years of B2B SaaS Sales experience: You have carried a quota, you know how to use a CRM, and you understand the mechanics of a cold call.
OR
- Insurance Industry Experience: You have worked as an Underwriter, Broker, or Claims Adjuster and are looking to pivot into tech. You understand the pain of legacy systems because you’ve lived it.
- Prospecting Proficiency: You are comfortable using tools like Salesforce, Gong, LeadIQ and LinkedIn Sales Navigator. You know how to build a list, finding mobile numbers, and map an organization.
- Writing Chops: You can write a cold email that doesn't sound like a robot. You understand brevity, personalization, and the importance of a clear Call to Action
- Phone Presence: You don’t hide behind email. You are comfortable calling a VP of Underwriting, navigating a gatekeeper, and handling objections like "We're happy with what we have" without flinching.
- Self-Starter: We are a remote-first, high-growth company. We don't micromanage. We need someone who can wake up, set their own agenda, and execute without needing their hand held.
- Tenacity & Grit: You are relentless. You are hungry to succeed. You understand that sales is a game of persistence. You don't let a bad call ruin your day; you pick up the phone and dial again. You thrive on the hustle.
- Intellectual Curiosity: You genuinely want to learn the business. You are the type of person who reads industry news, checks the MGAA member list, listens to insurance podcasts, and asks "why" until you understand the root of a customer's problem.
- Coachability: You have an ego when it comes to winning, but no ego when it comes to learning. You actively seek feedback from your AEs to sharpen your skills.
- Career Growth & Advancement: This role is designed for individuals who want to grow their careers in go-to-market roles such as: Account Executive or adjacent GTM functions as Federato scales.
What Success Looks Like in the First 6 Months
- Build deep coverage across named accounts, consistently engaging multiple buyer personas
- Consistently generate qualified meetings that convert into real pipeline
- Demonstrate strong AE partnership through joint account planning, feedback loops and support.
- Become fluent in Federato’s core value proposition and underwriting use cases to confidently engage senior insurance leaders.
Our cash compensation amount for this role is targeted to Base $65,000-70,000 OTE $100,000-$110,000
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai
Ready to apply?
Apply to Federato
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.
What you'll be doing:
- Project Planning & Execution: Lead the planning, execution, and delivery of customer-facing projects, ensuring all milestones and deadlines are met.
- Stakeholder Coordination: Work closely with internal teams, including product management, software development, QA, and operations, to ensure alignment on project goals, timelines, and deliverables.
- Documentation & Reporting: Maintain accurate project documentation, including schedules, scope, and project progress reports, and provide regular status updates to stakeholders.
- Risk Management: Proactively identify and manage risks, providing mitigation plans to ensure successful project delivery.
- Quality Assurance & Testing: Ensure that all deliverables meet the required quality standards and customer expectations by working closely with the QA team during the development lifecycle.
- Support Request Processing & Analysis: Manage and analyze customer support requests related to software delivery, identifying trends and potential issues, and ensuring timely resolution by coordinating with the appropriate teams.
- User Training & Office Hours: Lead user training sessions and conduct office hours to ensure customers are equipped to use the software effectively. Provide ongoing support during and after training to address any questions or challenges.
- Customer Usage Tracking & Improvement: Monitor customer usage of the software to identify adoption gaps or underutilized features. Proactively work with customers to improve software usage and drive greater value from the solution.
Who we hope you are:
- 7-10 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process required
- Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management.
- Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.).
- Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers.
- Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery.
- Solid experience in risk management, issue resolution, and stakeholder management.
- Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles.
- A customer-centric mindset with a focus on delivering exceptional results.
- PMP, Scrum Master, or similar certifications are a plus
Our base compensation amount for this role is targeted to $160,000-$180,000. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai
Ready to apply?
Apply to Federato
Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
Join us in building the future of finance
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the team and role
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
The Margin team’s mission is to build and scale systems that power lending products, enabling customers to responsibly access leverage while maintaining strong risk controls and regulatory compliance. The team partners closely with product, risk, legal, and data teams to deliver reliable and transparent margin experiences for millions of users!
As an Engineering Manager, you will lead a team responsible for designing and operating critical margin infrastructure, including lending systems, risk evaluation pipelines, and account health monitoring. You will guide technical direction, support engineers in delivering high-quality systems, and ensure services meet performance, reliability, and compliance standards. You will work closely with cross-functional partners to prioritize work, translate business needs into engineering plans, and deliver measurable improvements to system stability and customer outcomes.
This role is based in our New York, NY office, with in-person attendance expected at least 5 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What you'll do
- Lead and support a team of engineers building margin and lending systems, including setting goals, providing feedback, and supporting career growth
- Define and execute technical plans that improve system reliability, latency, and scalability for margin-related services
- Partner with product, risk, legal, and data teams to deliver features that meet regulatory requirements and improve customer experience
- Establish clear engineering processes, including code reviews, incident response practices, and system monitoring standards
- Use metrics such as system uptime, latency, and error rates to guide prioritization and track improvements
What you bring
- You have experience managing and developing engineering teams, including hiring, coaching, and performance management
- You have strong technical expertise in distributed systems, backend services, or financial systems
- You have experience building or supporting systems that require high reliability, data accuracy, and regulatory awareness
- You are comfortable using data and metrics to inform decisions and improve system performance
- You communicate clearly with both technical and non-technical partners and align teams around shared goals
Leadership expectations
Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:
- Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
- Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
- Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.
What we offer
- Challenging, high-impact work to grow your career
- Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
- Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
- Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
- Employer-paid life & disability insurance, fertility benefits, and mental health benefits
- Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
- Exceptional office experience with catered meals, events, and comfortable workspaces.
In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Base Pay Range:
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Ready to apply?
Apply to Robinhood
DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this position:
New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
COMPANY OVERVIEW
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
THE OPPORTUNITY
CONTEXT:
Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.
ROLE:
You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.
WHAT YOU WILL DO WITH US
Enterprise Lifecycle Marketing & Expansion
- Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
- Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
- Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
- Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.
Customer Advocacy & Content Strategy
- Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
- Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
- Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
- Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.
Events & Community
- Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
- Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.
YOUR PROFILE
If you have the below experience and strengths this role could be for you:
Skills and Experience:
- Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
- Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
- SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
- Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
- Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
- Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
- Language Skills: English is required as we serve customers throughout Canada from our Montreal location, and a significant majority of business is conducted in English; however, wherever possible, we will support the employee's right to work in French. French proficiency is a strong plus.
Soft Skills:
- Passion: A passion for elevating the customer experience at every touchpoint.
- Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
- Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
- Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
- Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.
WHAT HAPPENS NEXT
If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA
- Hybrid working model (3 days in the office per week)
- We're a team dedicated to pushing the boundaries of product innovation and technology
- Sustainable Growth, Privately Held
- A stable and cash-flow positive Company since 10 years
- Snacks and weekly lunches in the office
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
- Unlock and unleash your full professional potential with our exceptional training and career development program
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
- Regular social events, competitive outings, team running events, and musical activities,
- Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):
Powered by People - Powered by You!
United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
#LI-HYBRID #LI-AP1 #LI-DNI
Ready to apply?
Apply to Ivalua
Staff II Software Engineer, Data Ingestion
Share this job
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
About the Team:
We’re looking for a Staff Software Engineer I/II to join our Data Ingestion Team, which builds and operates the critical infrastructure that serves as the “front door” of StackAdapt’s event flow. In this role, you’ll own technical direction for critical parts of our ingestion platform, lead large-scale initiatives, and shape how data flows across the company.
The Data Ingestion team tackles complex distributed systems challenges at massive scale, with a focus on scalability, performance, and reliability. Our systems process over 10 billion events per day, powering core functions across bidding, reporting, billing, analytics, and machine learning. You will work on challenging technical problems and partner with teams across the company to drive key initiatives.
We design + build low-latency, highly reliable distributed systems for impressions, clicks, conversions, and third-party signals, ensuring data is accurate and available to downstream teams in real time. This is a high-impact area at the core of StackAdapt’s platform, the systems you own will directly shape data quality, system reliability, and the speed at which teams across the company can build and innovate. Our work sits at the cutting edge of large-scale distributed systems, leveraging modern technologies and architectures to solve complex real-time data challenges. The core stack includes Golang, Kafka, TiDB, Aerospike, Vitess, Kubernetes, and more.
If you enjoy solving complex distributed systems problems at scale and driving technical impact across teams, this role would be a great fit for you.
StackAdapt is a Remote First company. We are open to candidates located anywhere in Canada or the United States for this position.
What You’ll Be Doing:
- Own and lead large technical initiatives end-to-end, from design through production and monitoring
- Provide technical leadership and mentorship to engineers across the team
- Design, build, and operate highly scalable, distributed ingestion services for real-time and near-real-time scenarios
- Contribute hands-on as needed while enabling the team to execute effectively
- Build and maintain event ingestion pipelines using streaming technologies like Kafka
- Work with high-volume storage systems and databases to persist and serve data efficiently
- Partner with Data, ML, Product, and Platform teams to support evolving requirements
- Improve code quality, testing practices, system reliability, and observability
- Participate in design reviews, code reviews, and architectural discussions
- Balance and prioritize projects to maximize impact and align with company objectives
What You’ll Bring to the Table:
- Extensive experience building distributed systems and high-throughput backend services
- Proven ability to lead technical direction and drive large, cross-team initiatives
- Strong problem-solving and communication skills, with comfort working in ambiguous, complex domains
- Collaborative mindset with the ability to influence across teams
- Ability to think strategically, lead technically, and drive high-impact, scalable solutions
- Hands-on experience with streaming systems (Kafka or similar)
- Strong understanding of distributed systems trade-offs (consistency, availability, partition tolerance, scalability)
- Maintains an AI-forward approach to software engineering - leveraging AI to boost productivity, collaboration, and business automation
- Bonus: Familiarity with AdTech, event-driven architectures, or analytics systems
#LI-TM8
StackAdapter's Enjoy:
- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
Ready to apply?
Apply to StackAdapt
Staff Engineer, FinOps & Cost Platform
Share this job
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
We are looking for a Staff Engineer, FinOps & Cost Platform to build and lead our engineering cost-management capability. This is a founding individual contributor role focused on improving visibility, understanding, and optimization across all engineering-controlled spend, including cloud infrastructure and engineering-owned technical vendors.
You will build the systems, tooling, and data models required to make engineering spend attributable, explainable, and actionable. In the near term, you will drive measurable savings. Over time, you will help build showback, chargeback, and unit-cost capabilities that allow us to understand the cost of services, platforms, and customer footprint more deeply.
What You’ll Do
- build the internal cost platform and reporting model for engineering spend
- own analysis and optimization of AWS and engineering-owned vendor spend
- improve cost attribution, tagging, and data quality
- define and implement showback, chargeback, and unit-cost models
- partner with engineering teams to drive optimization opportunities
- partner with finance and procurement on forecasting, renewals, and vendor rationalization
- design telemetry-backed cost models that connect infrastructure spend to real usage
- establish governance, review cadences, and cost-aware engineering practices
What We’re Looking For
- strong infrastructure or platform engineering background
- deep experience with AWS or comparable cloud environments
- proven experience with cost optimization, capacity economics, or FinOps-like work
- strong analytical and data-modeling ability
- hands-on experience building tooling, dashboards, or internal platforms
- ability to influence cross-functional stakeholders without direct authority
- strong communication across technical and business audiences
Nice to Have
- experience with CloudZero, Apptio, CloudHealth, or similar platforms
- showback or chargeback experience
- telemetry or unit-cost modeling experience
- engineering-vendor utilization and cost-governance experience
- prior experience building a new internal capability from scratch
StackAdapter's Enjoy:
- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
Ready to apply?
Apply to StackAdapt
What Makes Us Stand Out:
Granum is the leading software company devoted to serving landscapers and arborists across North America, providing intuitive, industry-specific solutions designed to help them improve and grow their businesses while impressing their customers. Granum brings together three of the most trusted software names in the industry — LMN, SingleOps, and Greenius — into one powerful software ecosystem. More than just a software company, Granum works alongside its clients to implement systems for estimating, scheduling, crew training, invoicing, and payments, blending technology with hands-on onboarding and human support. The company's mission is to help industry professionals unlock their potential and achieve their most important goals, all united by the belief that its clients’ success is not just a milestone, but a shared mission.
As a team, we’re on a mission to reshape an age-old industry, and we’re looking for people who thrive on challenging and meaningful work. Our environment is highly collaborative, innovative, and supportive, with a shared commitment to having fun while making an impact. We live by our core values: We Before Me, Bias to Act, The Extra 1%, Accountable to Outcomes, Unconditional Transparency, and Forgiveness. If this resonates with you, we’d love to meet you and explore how you can help us build the future of the green industry!
Our culture and growth has been recognized with multiple awards, it’s a great time to join!
- Comparably 2024 #23/100 Best (small/ medium sized companies) Leadership Teams
- Comparably 2024 #63/75 (small/ medium sized companies) Happiest Employees
- #9 Atlanta Business Chronicle's 2024 Best Places to Work (Our second year in a row!)
- #6 of Built In’s 2024 Best Places to Work: Top 50 start-ups in Atlanta (Our second year in a row!)
- Inc Magazine’s 2023 Best Places to Work
- Inc. 5000: #131 of 2024 Southeast Regional America’s Fastest Growing Companies. (Our third year in a row!)
- Inc 5000 America's fastest-growing private companies (Our third year in a row!)
- Certified Great Place to Work Canada 2024
We're looking for a demand gen manager to own the new-logo pipeline for our tree care segment. You'll set the strategy, build the quarterly campaign plan with input from your key stakeholders, read the signals coming back from the market, and make the calls on what to do next.
Tree care is a distinct market — different ICP, different buying motion, different operator profile than the rest of our business. It's not a scaled copy of what works elsewhere; it needs its own program, run by someone who'll go deep on the segment and own the numbers end-to-end.
This is an individual contributor role on a fast-moving demand gen team. You'll have full revenue accountability for tree care new-logo pipeline, but you won't be doing it alone — campaigns get built in close partnership with Brand & Events, Partnerships, Digital, Content, Product Marketing, and our Market Engagement team. The numbers and the programming are yours; the work is collaborative.
If you're the kind of demand gen marketer who reads pipeline data the way some people read box scores, who knows when a campaign is working before anyone seeks out updates from you, and who'd rather own one segment well than ten segments shallowly — keep reading.
Who you'll work with
You'll report to the Sr. Director of Demand Generation and partner closely with:
- Product Marketing on positioning, ICP, messaging frameworks, competitor & market landscape, and product webinars — they're your source of truth on what we're saying and to who
- Brand & Events on trade shows, partnership webinars, and event-driven campaigns — many of your campaigns will stem from event programs they ship
- Digital, Content, and Marketing Operations on the execution layer that surrounds your campaigns
- Market Engagement (the inbound qualification team) on converting your campaign leads into held meetings — you brief them on each campaign; they convert; the feedback loop is constant
- The Demand Gen Manager, Landscaping as your closest peer — different segment, same discipline
What you'll own
Pipeline accountability for tree care new-logo
- Sales accepted targets for tree care new-logo each quarter
- Campaign strategy that ladders to those numbers
- Tier designation on every campaign (Tier 1 flagship / Tier 2 supported / Tier 3 self-serve)
- Pivot, kill, and double-down calls on live campaigns based on what the data is telling you
Campaign strategy and execution
You're the quarterback. Functions execute against your briefs.
- Quarterly campaign plan with priorities, tiers, and capacity requests in partnership with Events, Partnerships, Design, Digital, and Content. You understand buyer journeys and how to create high intent and low intent plays to meet buyers where they’re at across a variety of channels.
- Campaign briefs — offer, audience, messaging direction, target SAL volume, key dates
- Comfortable with owning email marketing, landing page builds, and webinar execution for your segment–we’re hands on!
- Outreach strategy briefs to Market Engagement before every launch
Reading the signals
This is the heartbeat of the role. You're the one who knows what's working and what isn't. You react fast to keep pipeline target attainment on track.
- Live campaign performance reads — demo held rate, conversion patterns, channel mix, lead quality
- Sales call themes — you stay close to what tree care prospects are actually saying
- Pipeline shape and pacing against quarterly targets
- Translating those signals into the next campaign decision (or the next conversation with Product Marketing, Digital or Brand)
Segment expertise
- Develop and maintain a deep understanding of the tree care operator — what they care about, how they buy, what they're skeptical of, what other tools they use
- Partner with Product Marketing to facilitate an intentional feedback loop; bring market signals back when something needs to shift
- Make sure every campaign — copy, offer, channel, follow-up — reads as built for tree care, not retrofitted from somewhere else
What you're accountable for
Two numbers, primarily:
- SALs set for tree care new-logo. Top-of-funnel volume, on target, every quarter.
- SALs held for tree care new-logo. Volume that converts to held meetings — your campaigns generate the lead pool; Market Engagement converts it; the held rate is the joint outcome you read.
Secondary: pipeline contribution from your campaigns, ICP fit quality, and the health of the campaign program (consistent launches, clean handoffs, no gaps).
What we're looking for
Experience
- 5+ years in demand generation or related growth marketing, ideally in B2B SaaS
- Strong preference for candidates who've marketed a vertical-specific product, or marketed to SMB or mid-market buyers — that's the closest analog to our tree care motion
- Track record of owning a pipeline number and hitting it — not just running campaigns, but being on the hook for the outcome
- Real fluency with campaign performance data — you can read funnel metrics, spot the difference between a lead-quality problem and a held-rate problem, and know which lever to pull
- Comfort owning email copy end-to-end — strategy, copy, send, measure
- Demonstrated track record for working successfully across several functions — without losing momentum or ownership
- Tree care or green-industry experience is a great bonus but not required; we care more about demand gen craft and willingness to go deep on the segment
How you operate
This role doesn't work if you wait to be asked. We're hiring someone who:
- Reads the data on their own. You don't wait for a weekly meeting to know how a campaign is going. You're already in the dashboard, and you've already formed a view.
- Goes deep on the segment. You build real intuition for the tree care operator — what their day looks like, what they care about, what they're skeptical of — and that intuition shows up in every brief you write.
- Calls the play. When a campaign is underperforming, you don't just report the number; you bring a recommendation. Pivot, double down, or kill — your call to make and defend.
- Stays close to sales. You listen to calls, talk to AEs, read what prospects are actually saying. The best campaign signals don't come from a dashboard.
- Operates with relentless curiosity: whether that’s going deep on why a campaign isn’t meeting expectations, or how AI can be leveraged to improve efficiency, you’re always trying to push the envelope.
Comfort with AI
We're investing in agentic AI and native platform AI to support how the demand gen function operates. You don't need to be an expert, but this is a non-negotiable: you have to be genuinely open to the shift, and ideally bring some hands-on experience already.
- You've actively used AI tools in your day-to-day marketing work — even informally — and can talk about what's worked and what hasn't
- You're curious about agentic AI and willing to be a thoughtful partner as we build tooling that supports digital execution
- You're comfortable with the idea that AI will progressively change how the work gets done, and you see that as an opportunity rather than a threat
If you've built a custom GPT or Claude project, prototyped a Zapier or Clay automation, or just have a real point of view on AI's role in marketing — bring it.
How you partner
- Strong POV, but collaborative spirit. You'll work closely with Product Marketing, Brand, Partnerships, Digital, Content, MOPS, Market Engagement, and your peer DGMs — none of those relationships work if you can't bring expertise without ego.
- Clear communicator. You can write a brief that doesn't need a follow-up call to interpret, defend a recommendation with data, and tell a partner why their request needs to wait or change.
- Bias to ship. We move fast. The work is never finished, and the goal is to keep getting better, not let perfect be the enemy of good.
Tools you should know
- Required: HubSpot, Salesforce (or equivalent CRM), Zoom Webinars, as well as hands-on experience with one or more AI tools (Claude, ChatGPT with custom workflows, Zapier AI, Clay, etc.).
- Bonus: You've built an AI-powered workflow that meaningfully changed how you operated, or led a vertical-specific demand program at a SaaS company.
What we'll give you
- A real seat with real numbers. You own tree care new-logo pipeline end-to-end — strategy, program, and outcome.
- A team that backs you. Product Marketing, Brand, Partnerships, Digital, Content, MOPS, and Market Engagement all have a role to play; you're not running this alone.
- Marketing leadership who treats this as a partnership. We'll share signals, debate priorities, and back your calls.
- A team that's investing in better tooling. AI Enablement is building out support for the demand gen function; you'll have a real voice in how that tooling supports your campaigns.
- Honesty about where we are. Tree care is a real growth area for us, and the program needs an owner. That's why this role exists.
If this sounds like the role you've been waiting for, we'd love to hear from you!
Compensation:
-
Canada-based candidates: CAD 100,000 - 125,000
-
US-based candidates: USD 100,000 - 125,000
Reasons why you would love it here!
- Join a team culture that’s all about collaboration, support, and having fun while making a real impact every day.
- In the U.S., we offer comprehensive medical, dental, and vision coverage with multiple plan options, plus additional add ons like HSA/FSA accounts, disability and life insurance, and more.
- In Canada, we provide an employer-funded HSA-based benefits plan with drug, dental, and mental health coverage - giving you a flexible way to manage your healthcare needs.
- We're committed to your financial future, with 401(k) matching for U.S. employees and RRSP matching for those in Canada.
- We invest in your growth through tailored career development conversations and support for tools, courses, and resources to help you thrive.
- And when it comes to work-life balance? We offer unlimited Paid Time Off, paid company holidays, and a company-wide winter break from December 24 to January 1 - so you can truly recharge.
Granum does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in Canada or the U.S, without sponsorship from the company.
Granum is an Equal Employment Opportunity and Affirmative Action Employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status. Granum participates in the federal E-Verify program.
Granum is committed to providing accessible employment opportunities in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Granum reserves the right to change job descriptions as per the needs of the organization. For accommodation requests, please contact hr@granum.com
Ready to apply?
Apply to Granum
What Makes Us Stand Out:
Granum is the leading software company devoted to serving landscapers and arborists across North America, providing intuitive, industry-specific solutions designed to help them improve and grow their businesses while impressing their customers. Granum brings together three of the most trusted software names in the industry — LMN, SingleOps, and Greenius — into one powerful software ecosystem. More than just a software company, Granum works alongside its clients to implement systems for estimating, scheduling, crew training, invoicing, and payments, blending technology with hands-on onboarding and human support. The company's mission is to help industry professionals unlock their potential and achieve their most important goals, all united by the belief that its clients’ success is not just a milestone, but a shared mission.
As a team, we’re on a mission to reshape an age-old industry, and we’re looking for people who thrive on challenging and meaningful work. Our environment is highly collaborative, innovative, and supportive, with a shared commitment to having fun while making an impact. We live by our core values: We Before Me, Bias to Act, The Extra 1%, Accountable to Outcomes, Unconditional Transparency, and Forgiveness. If this resonates with you, we’d love to meet you and explore how you can help us build the future of the green industry!
Our culture and growth has been recognized with multiple awards, it’s a great time to join!
- Comparably 2024 #23/100 Best (small/ medium sized companies) Leadership Teams
- Comparably 2024 #63/75 (small/ medium sized companies) Happiest Employees
- #9 Atlanta Business Chronicle's 2024 Best Places to Work (Our second year in a row!)
- #6 of Built In’s 2024 Best Places to Work: Top 50 start-ups in Atlanta (Our second year in a row!)
- Inc Magazine’s 2023 Best Places to Work
- Inc. 5000: #131 of 2024 Southeast Regional America’s Fastest Growing Companies. (Our third year in a row!)
- Inc 5000 America's fastest-growing private companies (Our third year in a row!)
- Certified Great Place to Work Canada 2024
We're looking for a senior digital marketer who lives in the data — someone who can forecast paid media performance, read what the numbers are actually saying, and turn that into the right next move across paid media and granum.com.
You'll own the digital surface area for three brands (LMN, Greenius, and SingleOps). The work is meaningful, the budgets are real, and the impact is measurable. We need someone who's hands-on with the platforms, fluent with the reporting, and proactive enough to spot what's drifting before anyone else does.
This is a senior IC role on a fast-moving demand gen team. If you're the kind of digital marketer who builds their own forecast models, knows their ad platforms intuitively, and gets restless when they don't understand a trend in the data — keep reading.
Who you'll work with
You'll report to the Sr. Director of Demand Generation and partner closely with:
- Demand Gen Managers (DGMs) running new-logo and customer campaigns across LMN, Greenius, and SingleOps
- Content Marketing Manager on the joint SEO/AEO program — they own content, you own technical
- Marketing Operations (MOPS) on attribution, tracking, and Salesforce-side configuration
- AI Enablement as we build out tooling that supports digital execution
- Product Marketing on messaging and positioning designed to convert
- External partners who give you the leverage to operate at this scope
What you'll own
Paid media strategy and execution
You bring the digital expertise; DGMs approve against pipeline targets.
- Channel mix, budget allocation, and creative direction in close partnership with our DGMs
- Hands-on execution across Google, Meta, Bing, and LinkedIn
- Weekly forecasting against CAC and demos-booked targets per product
- Performance analysis, variance investigation, and channel-mix recommendations
- Lean on native AI in the ad platforms rather than rebuilding what they already do well — your value is the cross-brand, cross-channel calls those platforms can't make alone
Reporting and forecasting
This is the heartbeat of the role. You're the one analyzing, interpreting, and translating the data for our organization.
- Build and maintain the forecasting models that drive paid media planning
- Weekly and monthly reporting on paid media, AEO/SEO, CRO, and website performance
- Variance analysis when actuals drift from forecast — you don't just flag it, you diagnose it
- Partner with MOPS on attribution and pipeline reporting; flag data quality issues when you see them
- Translate performance data into clear recommendations for DGMs and marketing leadership
SEO/AEO partnership and website performance
You own the technical foundation; Content Marketing owns the editorial side.
- Technical SEO and AEO end-to-end: Core Web Vitals, schema, redirects, site architecture
- Website page templates, UX, conversion paths, and platform decisions
- Joint program with Content Marketing — they own keyword strategy and topical authority; you own the technical foundation that lets it pay off
- The judgment call on whether something is a content problem or a technical one
CRO program
- Run our CRO experiment program, facilitating controlled tests that help us learn, optimize, and move the needle on website and landing pages
- Design experiments, set hypotheses with input from DGMs, and call the winners
- Build the test backlog from your own performance reads, not just from requests
Landing page infrastructure
The foundation everyone else depends on — your job to keep it solid.
- LP template library across HubSpot and WordPress
- Routing rule for which platform a given campaign uses
- Self-serve enablement for DGMs running Tier 2/3 campaigns
What you're accountable for
Two numbers, primarily:
- Paid media CAC. Hit CAC targets per product across all three brands. You'll surface variance, diagnose it, and make the calls on shifts.
- Self-serve enablement health. The LP template library is current, both platforms are covered, and DGMs can ship Tier 2/3 LPs without queuing on you. If self-serve breaks, you're the bottleneck.
Secondary: technical AEO/SEO health (site performance, indexation), CRO test cadence and lift, and paid media demos-booked targets.
What we're looking for
Experience
- 6–8+ years in digital marketing, with senior-level scope across SEO, paid media, website, and CRO in B2B SaaS
- Track record of running paid media programs at meaningful scale, including direct ownership of strategy and budget (not just executing what an agency recommends)
- Strong forecasting and modeling skills — you build the models yourself, you can defend the assumptions, and you can talk about times your forecast was wrong and what you learned
- Fluent with marketing data — GA4, ad platform reporting, attribution, conversion analysis. You can spot a tracking issue, a seasonality artifact, or a channel softening before someone has to point it out.
- Real CRO experience — you've designed experiments, called winners, and can talk about tests that didn't work and why
- Comfortable with technical SEO — you've worked with developers on schema, site speed, and architecture, even if you weren't writing the code yourself
How you operate
This role doesn't work if you wait to be asked. We're hiring someone who:
- Goes deep on the platforms. You build intuition for how Google Ads, Meta, LinkedIn, GA4, HubSpot, and the rest actually behave — not just what the documentation says, but what the patterns look like in your data.
- Digs into things before anyone tells you to. If CAC ticks up, you're already in the data. If a competitor changes their bidding, you've noticed. If something looks off, you don't wait for a meeting — you investigate, form a view, and bring a recommendation.
- Treats forecasts as a working tool. You build models, watch how actuals diverge, refine the assumptions, and bring the story to the team. Forecasting isn't a quarterly exercise — it's how you stay ahead of what's coming.
- You’re a solid communicator. You proactively help your stakeholders understand performance and what you’re seeing in the channels.
Comfort with AI
We're investing in agentic AI and native platform AI to support how the demand gen function operates. You don't need to be an expert, but this is a non-negotiable: you have to be genuinely open to the shift, and ideally bring some hands-on experience already.
- You've actively used AI tools in your day-to-day marketing work — even informally — and can talk about what's worked and what hasn't
- You're curious about agentic AI and willing to be a thoughtful partner as we build tooling that supports digital execution
- You're comfortable with the idea that AI will progressively change how the work gets done, and you see that as an opportunity rather than a threat
If you've built a custom GPT or Claude project, prototyped a Zapier or Clay automation, or just have a real point of view on AI's role in marketing — bring it.
How you partner
- Strong, informed POV, with a collaborative approach. You'll work across DGMs, Content Marketing, MOPS, Product Marketing, AI Enablement, and external partners — none of those relationships work if you can't bring expertise without ego.
- Clear communicator. You can write a brief, defend a recommendation with data, and tell a non-digital colleague why their request needs to wait.
- Bias to ship. We move fast. The work is never finished, and the goal is to keep getting better–not let perfect be the enemy of great.
Tools you should know
- Required: GA4, Google Tag Manager, SEMRush (or equivalent), Google Ads, Meta Ads, LinkedIn Ads, HubSpot, WordPress, Salesforce, Search Console
- Strongly preferred: Hands-on experience with one or more AI tools (Claude, ChatGPT with custom workflows, Zapier AI, Clay, etc.); Salesforce; experience working in or with a Snowflake/Omni-style data layer
- Bonus: You've built a forecasting model that drove a real budget decision, or an AI-powered workflow that meaningfully changed how you operated
What we'll give you
- Real ownership. SEO/AEO partnership, CRO, paid media, website, LP infrastructure — this is a senior seat with a wide lane.
- Leadership who treats this as a partnership. We'll share signals, debate priorities, and back your calls.
- A realistic budget. You show the clear ROI, we’ll invest the marketing dollars.
- A team that's investing in better tooling and infrastructure. AI Enablement is building out support for digital execution; you'll have a real voice in shaping it.
- Honesty about where we are. We have work to do on data, reporting, and tooling — that's part of why this role exists.
If this sounds like the role you've been waiting for, we'd love to hear from you!
Compensation:
-
Canada-based candidates: CAD 127,000 - 155,000
-
US-based candidates: USD 125,000 - 155,000
Reasons why you would love it here!
- Join a team culture that’s all about collaboration, support, and having fun while making a real impact every day.
- In the U.S., we offer comprehensive medical, dental, and vision coverage with multiple plan options, plus additional add ons like HSA/FSA accounts, disability and life insurance, and more.
- In Canada, we provide an employer-funded HSA-based benefits plan with drug, dental, and mental health coverage - giving you a flexible way to manage your healthcare needs.
- We're committed to your financial future, with 401(k) matching for U.S. employees and RRSP matching for those in Canada.
- We invest in your growth through tailored career development conversations and support for tools, courses, and resources to help you thrive.
- And when it comes to work-life balance? We offer unlimited Paid Time Off, paid company holidays, and a company-wide winter break from December 24 to January 1 - so you can truly recharge.
Granum does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in Canada or the U.S, without sponsorship from the company.
Granum is an Equal Employment Opportunity and Affirmative Action Employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status. Granum participates in the federal E-Verify program.
Granum is committed to providing accessible employment opportunities in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Granum reserves the right to change job descriptions as per the needs of the organization. For accommodation requests, please contact hr@granum.com
Ready to apply?
Apply to Granum
Senior Software Engineer I
Share this job
Join our mission to provide governments with exceptional experiences so they can do the same for their communities!
What do we do?💥
We empower governments to deliver exceptional citizen experiences.
Check out our ‘About Us’ page for a deep dive into our product and what makes us exceptional.
As a Senior Software Engineer at Clariti, you’ll work at the intersection of Salesforce, distributed SaaS architecture, and off-platform services. Our product is delivered as managed packages into customer orgs and supported by Java- and Node-based services, so this role goes beyond single-org Salesforce development.
You’ll help shape how we build, scale, and operate a multi-tenant product used across many customer environments.
What you’ll do 🚀
- Architect and develop complex Salesforce solutions designed for managed packages and multi-org distribution
- Design systems that span Salesforce and off-platform services (Java, Node.js, APIs, event-driven integrations)
- Lead technical design discussions and mentor engineers across Salesforce and backend domains
- Apply package-safe patterns, versioning strategies, and upgrade paths for enterprise customers
- Optimize performance, reliability, and scalability across Salesforce and external services
- Collaborate with Product, Platform, and Backend teams to translate business needs into robust technical solutions
- Leverage AI-assisted development tools to improve developer productivity, code quality, and delivery speed
- Stay current with Salesforce releases while balancing innovation with long-term platform stability
What do you bring to the team? 🧠
Please note: for this role you must be living in and working out of Canada
We’re especially interested in candidates who fit one (or more) of the following archetypes:
🟦 Salesforce Expertise (Beyond a Single Org)
- Deep expertise in Salesforce (Apex, LWC, APIs, security, limits, data modeling)
- Hands-on experience building managed packages or products distributed across multiple customer orgs
- Strong understanding of Salesforce limits, packaging constraints, and upgrade-safe design patterns
- Opinions about Salesforce architecture and the experience to back them up
- Comfortable designing solutions where Salesforce is part of a larger system, not the entire system
🟩 Technical Skills & Experience
- Experience architecting systems across multiple platforms and runtimes
- Working knowledge of backend service development, RESTful and asynchronous APIs, and integration patterns
- Ability to dive into unfamiliar codebases and ship meaningful improvements quickly
- Familiarity with modern engineering practices: CI/CD, observability, testing strategies, and system design
- Excitement about applying strong engineering fundamentals to both Salesforce and off-platform services
Bonus Points 🎉
- Experience building or maintaining SaaS products delivered via managed packages
- AI-assisted development experience (e.g., Copilot, Codex, Claude Code etc)
- Exposure to event-driven or asynchronous architectures
- Experience supporting enterprise customers in production environments
What’s in it for you?🫵
We invest in and empower our team members with competitive compensation packages, well deserved time off and benefits to keep you and your family healthy! *
💰 The base salary range for this role is expected to be between $103,000- $160,000 based on the candidate’s skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy. 💰
If you have questions about compensation as we move through the process, we’re happy to discuss further.
*Benefits depend on employment type (full-time, part-time, contract, etc).
Things to Note 📝
Background checks - Because our customers trust us with sensitive information, we require all successful candidates to undergo comprehensive background checks before joining our team. We focus strictly on global sanctions and criminal offences that are directly relevant to employment at Clariti, and follow all applicable privacy and human rights legislation.
Travel- Although we operate as a remote company, all roles are expected to participate in occasional travel for in-person company-wide or departmental meetings, typically 1-2 times per year. Additional travel requirements specific to the role, if any, will be outlined in the job description.
We're committed to building an inclusive culture where our team members take ownership over projects, tasks, and outcomes; bring a growth mindset to drive continuous learning and self-development; have the ability to communicate courageously in a direct but respectful way; and are customer-focused by keeping the customer at the heart of decision-making. It’s the diversity of our team that helps us make better decisions, by leveraging the diversity in thought & experience across to create impactful solutions as we explore new paths & challenges as we grow. We’re working to create a workplace and team that is as diverse as the communities we serve. We welcome and encourage candidates of all backgrounds to apply.
Questions? We are here to help
If you require accommodations in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in our hiring process for any reason, please direct your questions to hr@claritisoftware.com and we’ll be happy to support you.
Ready to apply?
Apply to Clariti Cloud Inc.
Head of Social and Influencer Marketing
Share this job
About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:
As the Head of Social and Influencer Marketing, you will define and lead Gusto's social and influencer strategy to significantly grow brand awareness, engagement, and consideration among small businesses and their advisors. You will be responsible for building, managing, and developing a high-performing team, overseeing all social channels, content strategy, and end-to-end influencer programs. You’ll work closely with brand, product marketing, sales, and PR teams to ensure a consistent, compelling, and integrated brand voice across all social touchpoints, driving measurable impact on our B2B growth objectives. You’re a visionary leader, deeply analytical, and customer obsessed, with a proven track record of scaling social and influencer initiatives. You will also serve as a leader in Gusto’s AI-native evolution, defining the standards for ethical and high-quality AI usage across all social and brand channels.
About the Team:
This role is a key leadership position within our marketing organization, vital for shaping Gusto's public presence and accelerating growth across direct and indirect channels. We are a team that combines creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. You will build and empower a team dedicated to fostering vibrant communities and amplifying our message, contributing to Gusto's mission to serve over 400,000 small businesses, and we’re just getting started
Here’s what you’ll do day-to-day:
-
Develop and execute a comprehensive social media and influencer marketing strategy aligned with business objectives, brand guidelines, and B2B audience needs.
-
Lead, mentor, and grow a team of social media and influencer marketing professionals, fostering a culture of innovation, collaboration, and continuous improvement. This includes acting as an Innovator to build repeatable, documented AI-assisted workflows (e.g., advanced prompt libraries for copy and content ideation, automated testing models) that increase the team’s effectiveness, and conducting regular training to elevate the team's AI fluency.
-
Oversee content strategy, creation, and distribution across all owned social channels (e.g., LinkedIn, Meta, YouTube, Tik Tok), ensuring brand consistency and engagement. You are accountable for setting rigorous internal standards to Grade the Output of all AI-generated content for accuracy and brand voice.
-
Design, launch, and manage end-to-end influencer programs that drive authentic advocacy, reach new audiences, and generate measurable results for B2B segments.
-
Establish and evolve community management best practices, ensuring timely and engaging interactions with our audience.
-
Partner closely with Brand, Product Marketing, PR, and Sales teams to integrate social and influencer efforts into broader campaigns and product launches.
-
Define key performance indicators (KPIs), conduct regular analysis of social media and influencer performance, and provide actionable insights to optimize strategy and demonstrate ROI. You will strategically Give it to AI by identifying the highest-leverage opportunities for large language models and predictive tools to maximize campaign reach and targeting.
-
Proactively champion the Guard the Trust principle by ensuring 100% compliance with Gusto's AI and data policies across all social, influencer, and community programs.
-
Manage budgets, agency relationships, and social media tools/platforms effectively.
-
Stay abreast of emerging social media trends, platforms, and technologies (including AI advancements) to identify new opportunities for growth and innovation.
Here’s what we're looking for:
-
12+ years of overall marketing experience, with at least 7+ years specializing in social media and influencer marketing, and 3+ years in a leadership role managing a team.
-
Proven track record of building and scaling social media and influencer programs for B2B brands, demonstrating measurable growth in awareness, engagement, and lead generation.
-
Deep expertise in developing content strategies tailored for various social platforms and audience segments.
-
Strong understanding and hands-on experience with social media management platforms, analytics tools, and influencer marketing platforms.
-
Exceptional analytical skills: ability to interpret complex social data, measure campaign effectiveness, and translate insights into strategic recommendations.
-
A proven track record of operating at the Innovator or Amplifier level of AI fluency. This means moving beyond personal tool usage to define, deploy, and govern AI strategy for the entire function. You must demonstrate expertise in Guiding AI to produce highly effective and on-brand social content at scale, establishing quality assurance processes, and ensuring the team rigorously adheres to compliance and ethical standards.
-
Outstanding leadership and people management skills, with experience coaching and developing marketing talent.
-
Skilled collaborator with experience working closely with Brand, PR, Product Marketing, Sales, and RevOps teams.
-
Exceptional written and verbal communication skills, with the ability to craft compelling narratives and present strategic plans to executive stakeholders.
-
BA/BS degree required; MBA or advanced degree a strong plus
Our cash compensation amount for this role is targeted at $169,000 - $200,000/yr in Denver, Phoenix, and Atlanta, and $200,000 - $240,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
#LI-Hybrid
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
Ready to apply?
Apply to Gusto, Inc.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Developer Experience & Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe.
Within DEeP, the Extensibility program is how Stripe expands its total addressable market, and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform.
Stripe has three interconnected extensibility primitives:
- Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration).
- Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences.
- Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations.
These primitives are deeply interdependent, involve 10+ cross-functional teams and culminate in a flagship product launch.
What you’ll do
We are seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams. This is a newly created, high-impact role at the intersection of platform engineering, product management, and cross-organizational program ownership.
In this role, you will own one of the most strategically consequential programs in DEeP — driving the direction, health, and outcomes of Stripe's Extensibility platform across Scripts, Custom Objects, and Workflows. You will set the program strategy in partnership with DEeP leadership, holding organizations accountable to the success of the program.
Responsibilities
- Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning — actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries.
- Own the critical path to major launches — proactively shaping scope, driving descope decisions, and negotiating trade-offs across teams so that launches reflect deliberate strategic choices.
- Influence and shape product and engineering roadmaps — bringing a program-level perspective to team planning cycles, pushing back where individual team roadmaps are misaligned with broader extensibility strategy, and advocating for cross-cutting investments that no single team will prioritize on their own.
- Support ProServ and Partnerships — Ensure ProServ and Partnerships requirements are surfaced into the roadmap with the same rigor as product requirements, and hold the bridge between what the platform delivers and what those teams need to close and serve complex customers
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs.
- Strong product sense and ability to understand enterprise customer needs
- Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment.
- Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities
- Proven track record of successful program delivery in complex technical environments
- Bachelor's degree or equivalent practical experience
Preferred qualifications
- Background in product management or product operations
- Experience with developer platforms, API products, or payment systems
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the organization
Stripe Infrastructure is responsible for the reliability, scale, performance, and cost of Stripe’s systems and the productivity and sentiment of Stripe’s people.
You may work on a wide variety of critical business areas including:
- Core Infrastructure - We’re the home for Stripe's critical tier0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching and High assurance engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency and scalability of these systems.
- Developer Infrastructure - We’re responsible for the productivity of all developers at Stripe. Ensure Stripe’s engineers have a reliable, fast, and easy-to-use inner dev loop to maximize productivity while building everything from low-latency microservices to large-scale data pipelines and machine learning models
- Data Platform - We’re responsible for offering data serving infrastructure spanning across data warehouse analytics, streaming analytics and search capabilities. The stack is supported by a collection of internally developed large scale distributed services and several popular open source technologies like Trino/Presto, Apache Pinot, Hive Metastore, ElasticSearch etc. The systems we own support all of the data serving needs of high scale services and thousands of individual Stripes across the company.
- Admin Platform - We empower Stripes to quickly build secure and delightful internal products in service of their users.
- Support Experience - We build and improve our 24x7 email, phone, and chat support channels, our Premium Support and Enterprise Services products, our Support Site, and more. This includes how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions.
- Service Platform - We enable engineering teams at Stripe to easily write and ship useful services that correctly, reliably, and efficiently leverage platform capabilities.
Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here.
What you’ll do
You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day.
Responsibilities
- Build a great customer experience for internal and external Stripe teams using our infrastructure
- Participate in roadmap planning and prioritization
- Deliver value through a strong collaborative approach with multiple customers and stakeholders across Stripe
- Debug production issues across services and several levels of the stack
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- Strong software engineering skills and a passion for one of the areas above.
- Ability to write high quality code (in programming languages like Go, Java, C/C++ etc)
- 2-12+ years of professional hands-on software development experience, able to write well-factored algorithms and have experience with commonly used data structure and algorithms
- Hands-on experience contributing to or building large scale distributed systems
- Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
- Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome
- Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial
Preferred Qualifications
- Experience optimizing the end to end performance of distributed systems
- Focuses on the needs of our users, both internal and external
- Holds yourself and others to a high bar when working with production
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Forward Deployed Engineering (FDE) team exists to solve the hardest problems our most complex enterprise users face, and to turn those solutions into platform capabilities that scale to everyone. We work across Revenue Suite, Payments, and adjacent products. This is not a support function. It is an engineering team that sits at the boundary between Stripe's platform and the real-world complexity of how large enterprises actually use it.
The traditional FDE playbook, one engineer per user who manually rebuilds context every rotation, is how every infrastructure company has done it for a decade. It does not scale. We are building something different: an agent-augmented model where AI handles the context-heavy, structured work (integration mapping, state reconciliation, infrastructure shadow testing, diagnostics) and human FDEs focus on the parts that require engineering judgment, product thinking, and direct user relationships. The goal is to build engineering muscle that lets us serve every strategic user through the platform, not just the handful we can staff individually.
We've proven the approach with some of the world's most demanding enterprise users, delivering measurable auth rate improvements, unblocking critical platform migrations, closing multi-product integration gaps, and driving real revenue. Now we're scaling the model. If you want to solve hard user problems, build reusable platform solutions, and help shape how forward deployed engineering works as a discipline, this is the team.
What you’ll do
As an Engineer on the RFA Forward Deployed Engineering team, you will:
- Work alongside AI agents to serve users at scale. This is central to how our team operates. AI agents maintain real-time integration maps, run shadow tests against user setups, and perform automated state reconciliation between Stripe and user systems. Your job is the work that requires an engineer: making judgment calls on ambiguous problems, building relationships with user engineering teams, making product decisions, and designing solutions. You will also help shape the tooling itself, identifying what should be automated and what needs to stay human.
- Engage directly with users. You will work with Stripe's most strategic enterprise users to understand their revenue, billing, and payments requirements. You translate what you learn into technical solutions, and you bring that user reality back to product teams. This is a genuinely user-facing role, not user-facing in the "I read a dashboard" sense.
- Build across product boundaries. You will design and deploy products and solutions that address product-market fit gaps, not just in Billing but across multi-product boundaries (Payments + Invoicing + Global LPMs). You embed within Stripe product engineering teams to co-develop the highest-leverage capabilities.
- Build reusable solutions, not one-off fixes. Contribute to a customization framework for RFA and adjacent products: tailored billing logic, financial workflows, integrations (custom metering, product catalog integrations, checkout flows). Build patterns and blueprints that scale beyond the individual engagement.
- Provide architectural guidance. Review user architectures, advise on best practices, and optimize integration and performance for complex enterprise environments. Contribute to a growing library of architectural patterns for the field.
- Resolve critical technical challenges. Diagnose and fix complex product/engineering problems across the stack. Identify systemic improvements that prevent recurrence and improve platform stability.
- Inform the product roadmap. The integration gaps, migration friction, and multi-product failures you surface directly shape Stripe's product strategy. You advocate for what users actually need based on what you've seen firsthand.
- Raise the bar on engineering. Improve engineering standards, tooling, and processes within the team. Help build for sustainability as the team grows.
Who you are
You're a strong engineer who also thinks like a product person. You're comfortable with ambiguity, you'd rather talk to a user than read a spec, and you care about whether the thing you built actually solved the problem. Think: early engineer at a startup who played PM, did product discovery, partnered with users, and shipped. You're also interested in working at the frontier of agent-augmented engineering, not just using AI tools but helping define how an engineering function operates alongside them.
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of experience in software engineering, with a strong focus on backend systems.
- Proven ability to design, build, and maintain highly available, scalable, and secure systems.
- Strong command of distributed systems, API design, and data modeling.
- Excellent problem-solving skills and the ability to quickly grasp complex technical and business domains.
- Clear communicator, both written and verbal, with technical and non-technical stakeholders including external users.
- Track record of working well in collaborative environments with product managers, TPMs, and other engineers.
- Willingness to engage directly with users to understand requirements and co-develop solutions. This is a core part of the role.
- Willingness to travel (~20-30%) to Stripe sites (Toronto, SF, Seattle) and user locations.
Preferred qualifications
- Experience with financial automation or billing products (e.g., Stripe Billing, Tax, Revenue Recognition, or similar).
- Experience with multi-product integration: stitching together payments, invoicing, billing, and related systems.
- Familiarity with extensibility models, custom solution frameworks, or platform development.
- Experience working with large enterprise users or in a customer-facing engineering role.
- Prior experience in a fast-paced, ambiguous environment where priorities shift based on user needs.
- Interest in or experience with AI-augmented engineering: working with AI agents, LLM-powered tooling, or building workflows where humans and AI collaborate.
Ready to apply?
Apply to Stripe
Engineering Manager, Data Transformation
Share this job
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Data Transformation team is responsible for building and operating batch and real time transformation pipelines and platforms for 400+ product teams at Stripe. We're aiming to make data development and management workflow at Stripe a breeze with emphasis on producing high quality datasets used for critical analytics, dashboards and workflows at Stripe. The Products owned by this team are widely adopted with 800+ weekly active users improving developer productivity for data users by many folds. The team is in an interesting phase of innovation tied to topmost priority for Stripe building and executing the strategic roadmap for streaming transformation, incremental processing and ergonomic data modeling.
We empower our users ranging from Data Scientists to Engineers building pipelines to create exceptional Stripe product experiences while providing a robust transformation platform for critical dashboarding, analytics and workflows at Stripe including user-facing reporting products Sigma and Radar.
We adopt a combination of open source technologies and in-house built software to ensure high scalability, reliability, and usability of our transformation offerings. Key example technologies used include: Spark, Airflow, Iceberg, Hive, S3, SQL, Python, Scala, GRPC, Kafka and FlinkSQL.
What you’ll do
As an Engineering Manager of the Data Transformation team, you will lead a team of engineers, collaborate with infrastructure and product engineering orgs, and advance the Data Transformation roadmap and adoption at Stripe. You will be driving critical workstreams for Stripe’s topmost priorities around delivering high quality, materialized datasets Stripe products and AI agents.
You will:
- Deliver infrastructure and services that scale to our users needs with an eye on reliability and efficiency
- Lead and manage a team of talented engineers on the team, providing mentorship, guidance, and support to ensure their success
- Work with high-visibility teams and their stakeholders to support the Infrastructure’s key engineering initiatives
- Understand user needs and pain points to prioritize engineering work and deliver high quality solutions that meet user needs
- Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion
- Provide hands-on technical leadership (architecture/design, vision/direction/requirements setting, and incident response processes) for your reports
- Work with leaders across the company to create and drive toward the longer term vision of Stripe’s Data Transformation roadmap
- Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team
- Partners with our recruiting team to attract and hire top talent, and define the overall hiring strategies for your team
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
We’re looking for someone who has:
- 1 - 3 years of experience managing teams that shipped and operated data pipelines and critical distributed system infrastructure
- Successfully recruited and built great teams.
- Extreme customer focus, committed to investing in partnerships with other Stripe engineers to establish empathy and understand their use-cases
- Works effectively cross-functionally and is able to think rigorously, communicate effectively, and make or coordinate hard decisions and trade-offs.
- Thrives with a high degree of autonomy and responsibility in an ambiguous environment.
- Technical acumen to drive clarity with staff engineers about architecture and technical strategic decisions.
- Encourage a healthy and inclusive work environment that’s both challenging and supportive
Preferred qualifications
- Managed teams that shipped products to data users and operated large-scale, high-availability data transformation pipelines, with expertise in Kafka, Flink, Spark, Airflow, Python, SQL, and API design a plus.
- A genuine enjoyment of learning and diving into the nuts-and-bolts of how things work, with the ability to question and direct architectural decisions
- Strong written and verbal communication skills for different audiences (leadership, users, company-wide)
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Canada Sales team is focused on driving revenue across the full spectrum of Stripe's customer base in Canada — from high-growth startups to some of the largest enterprises in the country. Stripe helps these businesses build new business models and drive innovation and modernization across industries. As the Head of Sales - Canada, you will be a critical part of the Americas go-to-market leadership team, owning the end-to-end sales strategy and execution for the Canadian market and driving accelerated adoption and revenue growth across Stripe's customer base in the region.
What you’ll do
- Serve as the senior Stripe leader and executive sponsor for key customer and partner relationships across Canada, engaging C-suite stakeholders at Stripe's most strategic accounts.
- Own and drive sales growth across Canada through strong leadership, organizational planning, and outstanding execution of all sales programs.
- Oversee the expansion and satisfaction of Stripe's existing Canadian customers while aggressively pursuing new logo growth.
- Develop and refine Stripe's Canada-specific go-to-market strategy, guiding investment and resource decisions in partnership with Product, Engineering, Marketing, and other supporting teams.
- Make hiring decisions, shaping the ideal candidate profile and onboarding strategy to build a world-class Canadian sales organization.
- Create structure and focus for GTM ideas and product sales campaigns relevant to the Canadian market. Drive execution, measurement, and timely analysis with clear recommendations for action.
- Define key sales support mechanisms, processes, and programs to meet the rapid growth of the Canadian business and achieve revenue attainment and market development objectives.
- Build and develop a high-performing organization and help write the playbook for enterprise and commercial sales in Canada.
Responsibilities
- Lead a senior, experienced team of Account Executives and indirectly lead the supporting roles and resources surrounding the accounts those AEs support across Canada.
- Develop the long-term vision and strategy for the Canadian market, scaling day-to-day operations to support growth.
- Champion and influence Stripe's sales methodology and process, driving best practices on selling, forecasting, and pipeline management across the team.
- Develop best practices that enable the Canadian organization to rapidly scale, deliver on revenue targets, and support KPIs for growth.
- Engage personally on large strategic opportunities, leading executive relationships and helping the team win and expand key customers.
- Effectively work cross-functionally across the organization to represent Canadian customer needs and help shape Stripe's product roadmap accordingly.
- Act as Stripe's market presence in Canada, engaging with the local business community, partners, and industry stakeholders to build brand awareness and strategic relationships.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of people management experience, ideally leading sales teams in Canada or broader North American markets
- Experience leading Sales organizations in a high-growth technology environment
- Experience building and scaling high-caliber teams, including launching or growing market presence in new regions
- Ability to hire, train, and coach a high-performance sales team
- Demonstrated quantitative and analytical skills with a strong command of pipeline and forecast management
- Deep understanding of the Canadian business landscape, including key industries, regulatory environment, and enterprise customer dynamics
Preferred qualifications
- Prior experience at a growth-stage internet or software company
- Prior experience in enterprise sales, partnerships, and/or business development in Canada
- Prior experience in the payments industry, card issuing, or financial services
- Established executive-level network within the Canadian business community
- Bilingual (English/French) is an asset, particularly for engaging customers in Quebec
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Corporate Technology (CorpTech) Services team is a strategic support partner to all Stripes, in office and remote. We ensure the successful operation of new hires, account off-boards and critical business systems with a global team.
We’re looking for a Tier 1 Support Engineer to join the AMER CorpTech Services team to provide in-person, thoughtful and individualized support for all Stripes. Stripe is looking for individuals who can work in a fast paced environment and work autonomously to deliver team oriented results.
What you’ll do
You’ll be responsible for providing technical assistance and support related to computer systems, hardware, and software. Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. In-person support is required as well as setting up desks and managing/auditing peripherals.
Responsibilities
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to queries either in person, email, Slack or ticketing system.
- Provide in-person IT HelpDesk assistance to Stripe employees, contingent workers, and vendors.
- Walk customers through problem-solving processes and follow up to ensure issues have been resolved.
- Run diagnostic programs to resolve problems as well as troubleshoot IT scripts, systems, or automation
- Support and maintain critical SaaS tools (Google Workspace, Slack, Zoom, JIRA, Confluence, etc.)
- Troubleshoot Stripe-provided hardware (macOS, Chrome OS, iOS, peripherals)
- Facilitate the provisioning of Stripe laptops for new hire on-boarding and fleet upgrades
- Assist with new hire onboarding and training curriculum
- Update, and maintain detailed external and internal IT documentation
- Onboard and support third-party vendors and/or contractors
- Contribute to shared global IT off-boarding tasks and responsibilities
- Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more).
- Own IT asset management and ensure accurate and actionable records are kept of required equipment.
- Promote best practices as established by IT and escalate inquiries as necessary to the IT Systems and Infrastructure team.
- Create and update technology documentation for internal IT teams and for Scale employees.
Who you are
You have the ability to take initiative on tickets and contribute to project design and implementation. You are skilled at writing, updating and maintaining technical documentation and sending directed communications. You are comfortable working as an individual contributor on a global team that is driving towards a common goal. You will best succeed in this role by leading on things you are passionate about while supporting others in their passion.
You love problem solving and collaborating with others to provide world class support. Being the best fit for this position means you are both humble and confident. You strive towards excellence but understand your limitations and don’t hesitate to ask for help when needed.
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Possess 2+ years of experience in IT HelpDesk experience
- Possess strong working knowledge of Apple systems and software
- Possess strong working knowledge of Google Workspace, Slack, Zoom, JIRA, Confluence, or similar cloud providers
- Possess strong working knowledge of Atlassian systems (JIRA and Confluence)
- Possess understanding of script execution and troubleshooting (ex: Ruby, Bash, Python)
- Possess working knowledge of imaging/endpoint management tools (DEP, Munki, Chef, JAMF)
- Able to independently manage and prioritize workload and projects
- Possess outstanding interpersonal and communication skills
- Is empathetic, humble, and possess a strong focus on customer service
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Support Experience engineering organization builds and improves Stripe’s user support from end to end: how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions. We’re accountable for the quality and reliability of this support stack and we use data and firsthand user research to continuously improve it.
Providing great support to users of all sizes is culturally important to everyone at Stripe. We are a group of friendly, user-oriented engineers that partner closely with Stripe’s world-class design, product, and operational teams. This includes the external-facing support interfaces (support.stripe.com), content, entry points, internal tooling, case routing, and helping product teams across the company reduce support volume by improving our products. We are also using the latest generative AI technologies to re-imagine support experiences, and are developing AI assistants for Stripe’s users and internally to help our operations teams be more productive.
What you’ll do
As a Machine Learning Engineer on the Support Experience team, you'll play a crucial role in enhancing our self-serve support experiences. You will be responsible for designing, building, training, evaluating, deploying, and owning ML models in production. For example, we apply LLMs to answer user questions with conversational agents and personalize product documentation, and are building automated systems to solve complex user problems. You will work closely with software engineers, machine learning engineers, product managers, and data scientists to operate Stripe’s ML powered systems, features, and products. You will also have the opportunity to contribute to and influence ML architecture at Stripe and be a part of a larger ML community.
Responsibilities
- Design and implement state-of-the-art ML models and large scale ML systems for enhancing self-serve support capabilities, balancing ML principles, domain knowledge, and engineering constraints
- Develop and optimize contextual conversation models and ML-powered resolution flows for common support scenarios, using tools such as PyTorch, TensorFlow, and XGBoost
- Create and refine pipelines for training and evaluating models in both offline and online environments, with a focus on improving support quality and user satisfaction
- Implement ML features that streamline information collection and processing for support agents, enhancing overall support efficiency
- Collaborate with product, strategy, and content teams to propose, prioritize, and implement new AI-driven support features and improve answer capabilities
- Stay current with the latest developments in ML/AI, particularly in natural language processing and conversational AI, and apply innovative ideas to improve support experiences
Who you are
We are looking for ML Engineers who are passionate about building ML systems that touch the lives of millions. You have experience developing efficient feature pipelines, building advanced ML models, and deploying them to production. You are comfortable with ambiguity, love to take initiative, have a bias towards action, and thrive in a collaborative environment.
Minimum requirements
- Bachelor's Degree in ML/AI or related field (e.g. math, physics, statistics)
- 3+ years in AI/ML and backend engineering, including building and operating production ML systems at global scale with stringent SLOs—balancing reliability, latency, and cost—with privacy, security, and compliance by design.
- Deep and up-to-date applied LLM experience: RAG/embeddings, tool use/function calling, agentic planning/orchestration architectures, post-training methods, code generation, benchmarks and evaluations, etc. Familiarity with classical ML methods and common frameworks e.g. Pytorch, TensorFlow.
- Proficient in Python; strong distributed systems and data science fundamentals.
- Experience working closely with product management, design, other engineers, and other cross-functional partners.
- Strong technical leadership and communication: mentoring and elevating engineers, elevating AI/ML awareness and posture within organizations, setting architectural direction, and driving alignment in ambiguity.
Preferred qualifications
- MS/PhD degree in ML/AI or related field (e.g. math, physics, statistics)
- Experience working in Java or Ruby codebases
- Experience designing, deploying, and owning Agentic LLM solutions (e.g., multi-step orchestrators, tool use/function calling) specifically for complex customer support or internal workflow automation.
- Comfortable working with distributed teams across multiple locations and time zones
Ready to apply?
Apply to Stripe
Software Engineer, Stats & Analytics
Share this job
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
About the Stats & Analytics Team:
The Stats and Analytics team at StackAdapt solves complex distributed system challenges, focusing on scalability, performance, reliability, and data consistency. We leverage a modern tech stack that includes Golang for high-performance services, TiDB for scalable SQL databases, Redshift and Snowflake for data warehousing, Kafka for real-time streaming, Elasticsearch for analytics, and HDFS for distributed storage. The Stats & Analytics team is structured into three sub teams: Data Ingestion, Data Platform and Data Delivery.
StackAdapt is a Remote First company, we are open to candidates located anywhere in Canada or the United States for this position.
About the Data Delivery Team:
This team is responsible for transforming foundational data into customer-facing insights and products. Data Delivery builds the pipelines, services, and APIs that power reporting, billing, pacing, and analytics experiences across the platform. Working closely with Product and Web teams, they ensure data is accurate, accessible, and actionable for both internal stakeholders and advertisers.
What You'll Be Doing:
- Building highly scalable, distributed real-time micro-services primarily written in Go
- Working with large data sets and various databases including Aerospike, Elasticsearch, Redis, ScyllaDB, Redshift, TiDB, MariaDB
- Working with data lakehouse technologies like Apache Iceberg, Apache Trino, and real-time analytics technologies like StarRocks and Clickhouse
- Build software that utilize messaging queues such as Kafka, SQS, and Kinesis
- Write performance efficient and memory optimized code
What You'll Bring to the Table
- 2+ years of experience as a Backend Software Engineer.
- Very strong problem solving skills in data structures, algorithms, and optimization
- Experience working with relational databases and/or key-value stores
- Experience building scalable micro-services and distributed systems
StackAdapter's Enjoy:
- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
Ready to apply?
Apply to StackAdapt
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
About the Role
Apollo is seeking a Manager, GTM Analytics & Intelligence to join our Revenue Operations leadership team. This is a senior leadership role sitting at the intersection of GTM strategy, data infrastructure, and analytical execution. You will own the end-to-end analytical capability supporting Apollo's Sales and Post-Sales organizations — leading a team of analysts and serving as the authoritative voice on GTM data strategy, forecasting, metrics governance, and data-driven insight.
You will work closely with BI/Analytics, Sales Ops, CS Ops, Finance, and GTM leadership to define how we measure performance, model our ARR waterfall, standardize our metrics taxonomy, and operationalize the cadences that keep our go-to-market engine running with precision. This is a high- impact role for a senior analytics leader who combines deep technical rigor with the strategic instincts of a revenue operator.
What You'll Do
Team Leadership & Development
- Hire, build, and lead a team of GTM analysts dedicated to supporting Sales and Post-Sales functions, fostering a culture of analytical excellence, ownership, and continuous improvement.
- Set team priorities, manage cross-functional stakeholder relationships, and ensure analytical capacity is aligned to the highest-leverage GTM needs.
- Coach and develop analysts to grow as both technical practitioners and strategic business partners.
GTM Data Strategy & Governance
- Own and maintain Apollo's GTM data strategy — defining how GTM data is structured, governed, and trusted across the organization.
- Partner with the BI/Analytics team to inform reporting model design, establish data governance standards, and drive metrics standardization across Sales, Pipeline Generation, and Customer Success.
- Define, document, and operationalize core GTM metrics including ARR accounting logic, logo definitions, funnel metrics, retention, and expansion — ensuring consistency and confidence across all reporting surfaces.
- Ensure Salesforce and connected data sources are well-understood, accurately modeled, and effectively leveraged across all reporting and analytical workflows.
Analytical Forecasting
- Own and continuously improve Apollo's analytical forecasting capability across all GTM functions and ARR levers, including New Business Sales, Pipeline Generation, Pipeline Coverage, and Customer Retention.
- Build and maintain advanced forecasting models that integrate signals across the full ARR waterfall, enabling leadership to plan with confidence and act with foresight.
- Partner with Finance and GTM leadership on planning cycles, quota setting, and scenario modeling to support resource allocation and strategic decisions.
GTM Data Management & Operating Cadences
- Own the data management processes that underpin Apollo's GTM Operating Cadences — including QBRs, pipeline reviews, board reporting, and executive dashboards.
- Ensure timely, accurate, and actionable data is available to support recurring business reviews and ad hoc leadership requests.
- Define and maintain data pipelines and reporting infrastructure in partnership with BI/Analytics and RevOps.
Data Change Management
- Own and facilitate data change projects that impact GTM reporting, forecasting, or planning functions — including CRM migrations, metric redefinitions, system integrations, and tooling transitions.
- Lead cross-functional alignment on data changes, managing communications, timelines, and validation to ensure continuity of reporting and stakeholder trust.
GTM Strategy & Analytical Insights
- Serve as a strategic analytical partner to GTM leadership, delivering insights and exploratory analyses that surface opportunities, flag risks, and inform GTM strategy.
- Translate complex, ambiguous business questions into structured analyses and clear executive narratives.
- Proactively identify trends across sales performance, pipeline health, customer retention, and competitive dynamics that should influence GTM prioritization.
Qualifications and Experience
- 8+ years of experience in Revenue Operations, GTM Analytics, Strategy & Operations, or a closely related field, with at least 2–3 years in a people management capacity.
- Demonstrated ability to lead and develop high-performing analytical teams in a fast-paced, high-growth SaaS environment.
- Expert-level SQL skills, with the ability to build complex, performant queries and data models.
- Deep experience with Salesforce data and architecture.
- Proven track record of owning GTM data strategy — from metrics standardization and governance through reporting model design and stakeholder enablement.
- Strong experience building and maintaining revenue forecasting models across multiple ARR levers.
- Advanced proficiency in data visualization and storytelling using tools such as Tableau, Looker, or similar.
- Strong understanding of B2B SaaS GTM motions, including acquisition funnels, pipeline economics, retention, and expansion.
- Ability to translate ambiguous business questions into structured analyses and insights.
- Excellent communication skills and comfort working cross-functionally with technical and non-technical stakeholders, including executive audiences.
- Experience working in fast-paced, product-led, high-growth SaaS companies.
- Exceptional skills in cross-functional collaboration, data analysis, and operational problem solving.
The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.
The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.
We are AI Native
Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Why You’ll Love Working at Apollo
At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.
Learn more here!
Ready to apply?
Apply to Apollo.ioSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team!
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode SixSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team!
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six US
Staff Software Engineer - Data Delivery
Share this job
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
About the team
The Data Delivery team builds the systems that help StackAdapt customers and internal teams understand campaign performance.
We process, organize, and serve large volumes of campaign and marketing data so it can be used reliably across customer-facing dashboards, reporting, billing, planning, campaign pacing, measurement, exports, and internal analytics.
Our work turns raw activity — such as impressions, clicks, conversions, spend, pacing, audience reach, creative performance, and cross-channel engagement — into accurate and actionable insights.
The team works closely with product managers, backend engineers, web engineers, data scientists, analysts, business teams, and customer-facing teams to make data accurate, timely, scalable, and easy to use.
Why this role matters
StackAdapt is expanding into the next generation of AI-powered advertising and marketing execution. As the platform grows across media, email, social, and emerging AI-powered channels, customers need a trusted view of performance across the full customer journey.
The Data Delivery team is at the forefront of making this possible. We build the reporting, measurement, planning, billing, API, export, and data-serving systems that help customers trust the data, understand performance, and optimize campaigns.
As a Staff Software Engineer I on Data Delivery, you will lead complex technical initiatives across backend systems, with a focus on measurement and planning. You will act as a project and domain DRI for this area: translating product requirements into technical requirements, clarifying feasibility and trade-offs, shaping milestones, identifying risks, and keeping execution moving.
You will partner closely with product, engineering, and engineering management to recommend technical options, push back on unrealistic plans when needed, and help the team make sound decisions. Your work will help build the technical foundation for reliable customer-facing insights and make new product capabilities easier to launch and scale.
To learn more about StackAdapt’s broader platform vision, watch Yang Han discuss the evolution of StackAdapt’s AI-powered advertising and marketing platform: How AI Advertising Platform StackAdapt Connects Marketers With Agencies - CTO Yang Han
What you’ll be doing
- Domain ownership: Act as a project and domain DRI for measurement and planning initiatives within Data Delivery.
- Technical planning: Translate product requirements into technical requirements, clarify feasibility and trade-offs, shape milestones, and identify risks early.
- Execution leadership: Keep complex initiatives moving by unblocking decisions, coordinating across teams, and giving engineering leadership clear options and recommendations.
- Scalable data systems: Build reliable systems that process, organize, and serve large volumes of campaign and marketing data across StackAdapt.
- Customer-facing impact: Power reporting, measurement, planning, billing, pacing, exports, APIs, and analytics that customers and internal teams depend on.
- System design: Make thoughtful technical decisions that balance correctness, reliability, latency, freshness, cost, and long-term maintainability.
- Cross-functional partnership: Work closely with product, engineering, data science, analytics, and business teams to turn product goals into strong technical solutions.
- Operational excellence: Improve monitoring, testing, data quality, incident response, and documentation so our systems are easier to trust and operate.
- Technical mentorship: Support engineers through design reviews, code reviews, technical guidance, and clear communication of trade-offs.
What you’ll bring
- Backend and data systems experience: Strong experience building scalable services, distributed systems, data platforms, or data-intensive applications.
- Project leadership: Experience leading complex technical projects with ambiguous requirements, multiple stakeholders, and meaningful trade-offs.
- System design depth: Strong judgment across APIs, data pipelines, databases, distributed systems, observability, reliability, and operational ownership.
- Data quality mindset: Ability to reason about correctness, freshness, completeness, consistency, cost efficiency, and customer trust.
- Product judgment: Interest in building systems that support customer-facing reporting, measurement, planning, optimization, and analytics.
- Technical communication: Ability to explain decisions clearly, align stakeholders, and document important trade-offs.
- Mentorship: Experience helping other engineers grow and raising the technical bar of a team.
- Technical stack: Strong programming skills; experience with Golang and technologies such as Kafka, TiDB, Redshift, Vitess, Iceberg, StarRocks, or Trino is a plus.
- Domain experience: Experience in adtech, marketing technology, reporting, analytics, billing, attribution, planning, or high-volume event processing is a plus.
What success looks like
You will help Data Delivery build trusted, scalable, and efficient data systems that customers and internal teams rely on to understand performance and make better decisions.
In practice, this means:
- Measurement and planning initiatives have clear technical direction, realistic milestones, and strong execution across teams.
- Customers can trust the data they use to evaluate and optimize campaigns.
- Core data systems are more reliable, scalable, and easier to build on.
- New metrics, datasets, APIs, exports, and reporting capabilities can launch faster and with greater confidence.
- Product and engineering teams can build new advertising, marketing, measurement, and AI-powered capabilities more easily.
- The team makes better technical decisions because trade-offs are clearly understood and communicated.
- Engineers around you grow through your mentorship, guidance, and example.
- Data Delivery helps StackAdapt scale new product opportunities by giving customers a trusted view of performance across channels and the customer journey.
#LI-TM8
StackAdapter's Enjoy:
- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
Ready to apply?
Apply to StackAdapt
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About this team:
The Sales Planning and Strategy Team’s mandate is to partner cross-functionally to realize growing revenue targets, to scale the organization sustainably, and to address new go-to-market opportunities and challenges. We are responsible for developing Samsara’s multi-year strategy and detailed plan to achieve our revenue growth targets in close collaboration with Finance, Product, and Marketing. We also work with Sales Operations and Strategy to execute our plans in-year and drive strategic initiatives to support Samsara’s profitable growth.
About the role:
The Sales Planning and Strategy team is looking for an intellectually curious, motivated, and high-impact team member to join our team. This role will support building the multi-year plan to achieve our ambitious growth targets, drive analysis to deeply understand our Sales team performance, and manage strategic projects in partnership with our Sales leaders. We are a highly collaborative team and seek to have an outsized impact on Samsara through high-quality output, teaming across functions and hierarchies, and commitment to ongoing skill development.
This is a remote position open to candidates residing in Canada.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role, you will:
- Drive strategic planning initiatives to support Samsara’s long-term growth in partnership with Sales Leadership, Business Operations, Sales Operations, Finance, Marketing, and other cross-functional teams
- Develop insights and own analytical models that inform long-term and annual planning
- Guide Sales leaders through planning and strategic project outputs, incorporating their feedback, and guiding execution
- Prepare executive-level presentations, analyses, and talking points as part of planning and strategic project work
- Collaborate across Samsara, building trusted relationships across organizations and functions to create “connective tissue” between cross-functional teams
- Identify risks to growth goals and develop action plans to mitigate those risks
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally
Minimum requirements for the role:
- 5-8 years of experience in Consulting, Finance, Business Operations, Sales Strategy & Operations or other analytical role
- Highly organized with exceptional attention to detail and the ability to manage multiple projects with tight deadlines
- Strong analytical and logical reasoning skills; a deep sense of curiosity
- Collaborative orientation and experience in building trusting relationships and influencing others (incl. executive audiences)
- Self-starter who thrives and can multitask in fast-paced and often ambiguous environments; enthusiastic about improving efficiencies. Bias for action.
- Strong presentation skills, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfortable in business and technical discussions.
- Ability to synthesize a broad set of information into a cohesive narrative
- Expertise with analytical tools (e.g., Tableau, Excel, Google Sheets)
An ideal candidate also has:
- Experience working with big data tools (e.g., DataBricks, BigQuery, SQL, etc.)
- Experience with GTM strategy
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Ready to apply?
Apply to Samsara
Senior Staff Software Engineer - Data Delivery
Share this job
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
About the team
The Data Delivery team builds the systems that help StackAdapt customers and internal teams understand campaign performance.
We process, organize, and serve large volumes of campaign and marketing data so it can be used reliably across customer-facing dashboards, reporting, billing, forecasting, campaign pacing, measurement, exports, and internal analytics.
Our work turns raw activity — such as impressions, clicks, conversions, spend, pacing, audience reach, creative performance, and cross-channel engagement — into accurate and actionable insights.
The team works closely with product managers, backend engineers, web engineers, data scientists, analysts, business teams, and customer-facing teams to make data accurate, timely, scalable, and easy to use.
Why this role matters
StackAdapt is expanding into the next generation of AI-powered advertising and marketing execution. As the platform grows across media, email, social, and emerging AI-powered channels, customers need a trusted view of performance across the full customer journey.
The Data Delivery team is at the forefront of making this possible. We build the reporting, measurement, forecasting, billing, API, export, and data-serving systems that help customers trust the data, understand performance, and optimize campaigns.
As a Senior Staff Software Engineer on Data Delivery, you will help shape the long-term technical strategy for Data Delivery and the broader Stats & Analytics domain. You will work across teams to understand how the platform fits together, identify the right technical investments, and enable new product and feature development through scalable, reliable, and well-designed data systems.
This role is ideal for someone who can operate across a broad technical surface area, connect product goals with platform architecture, and influence technical direction beyond a single team.
To learn more about StackAdapt’s broader platform vision, watch Yang Han discuss the evolution of StackAdapt’s AI-powered advertising and marketing platform:
How AI Advertising Platform StackAdapt Connects Marketers With Agencies - CTO Yang Han
What you’ll be doing
- Technical strategy: Shape the long-term architecture and technical direction for Data Delivery and related Stats & Analytics systems.
- Cross-team leadership: Lead initiatives that span multiple teams, systems, and product areas, helping teams align on durable technical solutions.
- Platform enablement: Build and guide systems that make it easier to launch new reporting, measurement, forecasting, billing, export, and analytics capabilities.
- System design: Make high-impact technical decisions across APIs, data pipelines, data models, distributed systems, storage, serving layers, and operational patterns.
- Product partnership: Work with product, engineering, data science, analytics, and business leaders to translate company priorities into technical roadmaps.
- Technical quality: Identify systemic gaps in reliability, scalability, data quality, developer experience, and operational ownership, then drive improvements.
- Decision-making: Clarify trade-offs around correctness, latency, freshness, cost, migration complexity, maintainability, and long-term platform leverage.
- Technical mentorship: Coach and mentor engineers, including senior engineers, through architecture reviews, design discussions, and strategic technical guidance.
What you’ll bring
- Broad technical leadership: Experience shaping technical direction across teams, domains, or large platform areas.
- Backend and data systems expertise: Deep experience building scalable services, distributed systems, data platforms, or data-intensive applications.
- Strategic system design: Strong judgment across APIs, data pipelines, databases, distributed systems, observability, reliability, and long-term architecture.
- Cross-functional influence: Ability to align engineering, product, data science, analytics, and business stakeholders around technical strategy.
- Platform thinking: Ability to design systems that create leverage for multiple teams and make future product development easier.
- Data quality mindset: Strong ability to reason about correctness, freshness, completeness, consistency, explainability, cost efficiency, and customer trust.
- Business and product judgment: Ability to connect technical investments to customer impact, product velocity, reliability, and long-term business value.
- Technical communication: Ability to explain complex technical trade-offs clearly to both technical and non-technical audiences.
- Mentorship: Experience developing senior engineers and raising engineering standards across a team or domain.
- Technical stack: Strong programming skills; experience with Golang and technologies such as Kafka, TiDB, Redshift, Vitess, Iceberg, StarRocks, or Trino is a plus.
- Domain experience: Experience in adtech, marketing technology, reporting, analytics, billing, attribution, forecasting, or high-volume event processing is a plus.
What success looks like
You will help Data Delivery and the broader Stats & Analytics domain build trusted, scalable, and efficient data systems that enable faster product development and better customer outcomes.
In practice, this means:
- Data Delivery has a clear long-term technical direction that supports StackAdapt’s product and platform growth.
- Teams can launch new reporting, measurement, forecasting, billing, export, and analytics capabilities faster and with greater confidence.
- Core data systems are more reliable, scalable, cost-efficient, and easier to evolve.
- Product and engineering teams have a stronger understanding of how Stats & Analytics systems fit together.
- Technical trade-offs are clearly understood, documented, and aligned across teams.
- Engineers around you grow through your mentorship, strategic guidance, and example.
- Data Delivery helps StackAdapt scale new advertising and marketing opportunities by giving customers a trusted view of performance across channels and the customer journey.
StackAdapter's Enjoy:
- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
Ready to apply?
Apply to StackAdapt
Why join us
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Engineering
Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.
What you’ll do
You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex, including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.
Where you’ll work
This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!
Responsibilities
- Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
- Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
- Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
- Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
- Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
- Drive continuous improvement in engineering processes, technical architecture, and product quality.
- Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 6+ years of software engineering experience with strong technical depth
- 3+ years of experience managing or leading engineers in a high-growth environment.
- Strong technical background and understanding of software development principles.
- Expertise leading full-stack engineering teams delivering end-to-end product experiences.
- Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
- Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
- Track record building AI-powered product experiences, including LLM-driven automation and personalization.
Bonus points
- Experience with data platforms such as Snowflake, Hex, or similar.
- Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
- You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!
Compensation
The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
Brex LLC is a wholly owned subsidiary of Capital One, N.A.
Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
Ready to apply?
Apply to Brex
Senior Engineering Manager, Acquisition
Share this job
Why join us
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Engineering
Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.
What you’ll do
You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.
Where you’ll work
This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!
Responsibilities
- Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
- Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
- Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
- Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
- Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
- Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
- Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.
Requirements
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
- 3+ years of progressive experience in Salesforce development and architecture.
- Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
- Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
- Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
- A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
- A passion for leveraging AI to improve both team productivity and the products you build.
Bonus points
- Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
- Experience managing remote or distributed engineering teams.
- Former founders welcome.
- Experience building Slack applications and integrations.
- Experience with B2B growth.
- You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
- You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.
Compensation
The expected salary range for this role is $300,000 - $375,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
Brex LLC is a wholly owned subsidiary of Capital One, N.A.
Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
Ready to apply?
Apply to Brex
React Native Developer, Growth
Share this job
The Growth Alliance enables HelloFresh to expand by getting more customers to try, recommend, and return to our products. We build digital experiences used by customers around the world, including our checkout funnel, discounting and wallet services, experimentation platforms, and referral technology.
If you’re excited about building customer-facing products at global scale—and shaping how millions of people interact with food and technology—this is a strong place to grow your impact.
S'more about the team
As a Mid-Level React Native Developer, you’ll join a cross-functional team building features that empower both customers and internal stakeholders. You’ll contribute to developing high-quality mobile and web experiences using modern technologies, with a focus on performance, accessibility, and maintainability.
You’ll work closely with senior engineers while taking ownership of well-defined features end-to-end, growing your technical depth and product intuition over time.
We’re also increasingly leveraging AI-driven tools and systems—from developer productivity (e.g., code generation, testing support) to customer-facing experimentation and personalization—so you’ll have opportunities to build and iterate in an evolving, AI-enabled environment.
Lettuce share what this role will be responsible for
- Collaborate within a cross-functional team of engineers, product managers, designers, and analysts
- Build, test, and ship features that improve the customer experience and drive growth
- Contribute to code quality, performance, and maintainability of our mobile applications
- Participate in system design discussions and help implement scalable solutions
- Work with backend services and APIs to deliver seamless end-to-end functionality
- Use data and experimentation to inform product decisions and iterate on features
- Contribute to a culture of continuous improvement through code reviews and team discussions
- Stay current with emerging tools and practices, including AI-assisted development workflows
- All other duties, as assigned
Sound a-peeling? Here's what we're looking for
- 2–4 years of experience working with React / React Native
- 2–4 years of experience building mobile applications (iOS and/or Android) using technologies such as Swift, Kotlin, or React Native
- Solid understanding of integrating frontend applications with backend services and APIs
- Experience with testing (unit, integration, or end-to-end) and CI/CD pipelines
- Familiarity with agile development and working in cross-functional teams
- Ability to collaborate effectively with designers and product managers
- Strong problem-solving skills and a willingness to learn and grow
- Nice to have: Experience with experimentation platforms (A/B testing)
- Nice to have: Exposure to AI/ML-powered features or tools (e.g., personalization, recommendations, or developer tooling)
- Nice to have: Experience optimizing performance for mobile applications at scale
Let’s cut to the cheese, this is why you'll love it here
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Flexible Hybrid Approach
At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.
To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.
#LI-HYBRID
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
Ready to apply?
Apply to HelloFresh
Company Background
Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.
Location:
This position is remote within the United States or Canada.
Role Summary:
We’re hiring a Software Engineer II (backend) to help build and evolve our next-generation Censys Platform. In this role, you’ll develop scalable microservices and design robust APIs that power our SaaS product. You’ll work closely with product and engineering teams to translate complex requirements into well-architected, maintainable software that powers critical security insights. Your contributions will help users explore and understand the global Internet, enabling them to uncover threats and better protect their organizations.
What You’ll Do:
- Design, build, and enhance backend services that power core functionality across the Censys Platform
- Partner with Product, Design, and Frontend Engineers to deliver features that solve real customer problems
- Integrate with internal and external APIs to support rich, data-driven experiences
- Own the full development lifecycle by automating build, test, deployment, and monitoring workflows
- Contribute to an iterative development process that emphasizes continuous improvement and rapid feedback
- Help evolve the Censys public API as platform capabilities grow.
- Own small-to-medium features from technical design through launch, with increasing independence; participate in design discussions with guidance from senior engineers.
- Share on-call responsibilities for your areas and handle straightforward incidents with team support as needed.
What You’ll Bring:
- Experience writing backend services in Go (Golang).
- Foundational understanding of distributed systems and common operational challenges.
- General knowledge of database design and typical access patterns.
- Hands-on experience with cloud infrastructure (e.g., AWS or GCP).
- Strong collaboration, communication, and analytical troubleshooting skills.
- A track record of delivering well-defined work at high quality, knowing when to ask for clarification or help, and learning quickly from mistakes.
Bonus Points:
- Experience building services on GCP.
For high cost of living areas (San Francisco Bay, New York City, and Seattle), the expected salary range for this position is $143,000 USD - $177,000 USD, plus bonus eligibility and equity.
For all other US locations, the expected salary range for this position is $125,000 USD - $165,000 USD, plus bonus eligibility and equity.
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 83% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Censys offers a competitive benefits package to employees, including equity, health, dental & vision coverage, retirement with company contribution, parental leave, mental health & wellness benefits, flexible PTO, and a professional development stipend. Censys also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Censys’s compensation and benefits are subject to change and may be modified in the future. Please see our careers page for more details.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to your recruiter. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates to keep their cameras on during video interviews. Additionally, if hired, we would love to bring you to our HQ in Ann Arbor for in-person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with our Censys Privacy Policy.
Our roots are in Ann Arbor, Michigan and our innovation is fueled by the team’s global perspectives. For this role, we are open to remote employees across the continental US. We value diversity and are committed to creating an inclusive environment for all employees. Censys is an equal opportunity employer.
Note to external recruiters/agencies: We are not currently engaging with third-party agencies for this role and will not accept unsolicited outreach. We kindly ask that you do not submit resumes or candidate profiles to our team.
California Privacy Rights Notice
Pursuant to the California Consumer Privacy Act (CCPA), we are providing you with notice that we collect personal information from job applicants for business purposes, including evaluating your candidacy for employment, conducting interviews, and, if applicable, completing the hiring process. The categories of information we may collect include identifiers (such as name and contact information), professional or employment-related information (such as work history, education, and references), and other information you provide in your application. We do not sell or share your personal information. For more information on how we use and protect your personal information, and your rights under the CCPA, please refer to our Privacy Policy.
Ready to apply?
Apply to Censys
Inbound Sales Representative (Late Afternoon/Evening Hours Coverage)
Share this job
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are looking for Inbound Sales Representatives based out of our Vancouver Headquarters located at 1290 Homer Street, Vancouver, BC. There is 1 position open for this upcoming cohort. This role operates on a 40 hour work week with rotating shifts, providing coverage for the Australia time zones, including mornings, evenings, and weekend coverage for Australia.
Coverage Time
| Shift Start: | 11am PST earliest |
| Shift End: | 7pm-10pm PST Latest |
As an inbound sales representative, you'll convert incoming leads into sales while building and nurturing relationships with potential customers. Your focus will be on handling incoming inquiries, making a key difference from traditional inside sales. Don't miss this opportunity to make an impact!
How your first 3 months will be built:
- Week 1: Fully onsite for onboarding
- Week 2: 3 days in office and 2 days working from home. After your first 60 days: this role will be fully remote, with the expectation of occasional time in office.
- This will continually be a remote role during the coverage for Australia time zone (Afternoon/Evening Hours PST)
This is not for a digital nomad. This role is based in Vancouver to cover Australia time zone. Though it is fully remote given the local time of the shift, it is with the understanding that they are working in accordance to Prenuvo's HR policy.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Deliver exceptional customer service through various channels (phone, email, chat)
- Handle a high volume of inquiries (phone, chat, email) from potential customers interested in our products/services
- Provide detailed product information and address customer concerns
- Manage leads in the CRM system, including updates and assignments to sales representatives
- Follow up with potential customers to nurture relationships
- Meet and exceed sales targets on a weekly, monthly, or quarterly basis
- Collaborate with the sales team to identify new opportunities and boost revenue
- Efficiently convert leads to sales using established systems
- Adaptability to handle additional tasks and projects as needed
What You’ll Bring
- Industry experience in customer support, telesales, and customer success is a plus
- Proven experience in customer interaction, lead generation, and closing deals
- High emotional intelligence and inclusive approach, demonstrating self-awareness and open-mindedness
- Reliable and self-motivated, thriving in a fast-paced work environment and under pressure
- Strong interpersonal skills, communicating professionally with patients, coworkers, management, and medical professionals
- Excellent written and verbal communication skills, fostering collaboration and effective communication
- Exceptional multitasking and prioritization abilities in a fast-paced environment
- Exemplifying professionalism as the welcoming face of our clinics and services
- Valuing patient privacy and confidentiality with a strong emphasis
- Demonstrating exceptional time management and sound judgment
- Results-driven mindset, achieving sales targets and quotas under pressure
- Adaptable to changes, open to new ideas and approaches
- Passionate about the Prenuvo’s mission, making a meaningful impact as we evolve and improve continually
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
- The base salary for this role is $50,000 in local currency, with total on-target earnings ranging between $65,000 to $70,000.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Job Title: Account Executive, Western Canada
Reporting to: Director of Sales, Canada
Direct Reports: None
Location: Remotely anywhere in Canada (preferably Vancouver, Calgary or Edmonton)
Travel expectations: approximately 50%
Your Impact
As an Account Executive at Axon, you will play a key role in helping small-mid-sized Canadian public safety agencies in Western Canada to adopt technology that saves lives, reduces public safety risks, and enhances transparency. You will be supporting the adoption of Axon’s ecosystem of products—including body-worn and in-car cameras, TASER devices, and cloud-based software platforms including our digital evidence management system—across customers in Western Canada. Your success will be measured by your ability to build and maintain senior-level relationships, drive large, complex opportunities, and align Axon’s solutions with the mission-critical needs of our customers. This is a quota carrying, external field position.
At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day. Life at Axon is fast paced, challenging and meaningful. Here, you’ll take ownership and drive real change. You will constantly grow as you work hard for a mission that matters at a company where you matter.
What You’ll Do:
- Develop and Execute Account Strategies: Create comprehensive account strategies that align Axon’s solutions with the mission-critical needs of small and mid-sized public safety agencies, focusing on officer safety, operational efficiency, and digital transformation. This will require close collaboration with other internal members of the account team(s).
- Drive Complex Sales Engagements: Manage long sales cycles, leading to high-value, multi-year agreements with customers. Facilitate discovery meetings, present Axon’s value propositions, and lead customer negotiations.
- Help increase market share and achieve Axon’s strategic objectives by maximizing revenue and customer satisfaction within your designated agencies.
- Support Public Safety Innovation: Partner with internal teams to present Axon’s innovative public safety technologies, such as TASER 10, Axon Fleet, Axon Body 4, Axon Evidence, and Axon VR training programs, demonstrating how these solutions transform agency operations.
- Manage Customer Relationships: Cultivate relationships with both executive and operational leaders within public safety agencies. Ensure seamless customer experiences through proactive engagement and problem-solving.
- Champion Public Safety Outcomes: Position Axon as a key enabler of public safety initiatives, helping agencies meet their operational and safety goals while enhancing transparency and accountability.
- Collaborate with Internal Teams: Work closely with Axon’s customer success, engineering, and program management teams to ensure that customer projects are delivered on time and that customers derive measurable value from Axon’s solutions.
- Accurate CRM Management: Maintain up-to-date records of customer interactions, opportunities, and forecasts in Salesforce. Use this data to drive proactive sales strategies and ensure visibility for internal stakeholders.
Key Performance Indicators:
- Revenue Growth: Achieve or exceed annual revenue targets by closing high value - opportunities with small-medium sized public safety agencies.
- Market Penetration: Lead the expansion of Axon’s solutions across Canada’s public safety agencies, securing contracts with net new agencies and expanding Axon’s footprint in existing accounts within your first year.
- Strategic Solution Selling: Collaborate with agencies to identify and address their pain points through Axon’s full suite of products, including Axon Records, Fleet, and Evidence.com. Develop tailored solutions that result in improved officer safety, enhanced agency transparency, and streamlined workflows.
- Executive Relationships: In conjunction with Axon Canada’s leadership and other team members, establish and maintain high-trust relationships with senior leaders (Chiefs of Police, Deputy Chiefs, CIOs, etc.) within assigned agencies, positioning Axon as a long-term partner in public safety technology.
- Cross-Functional Leadership and Collaboration: Lead a cross-functional Axon team, including product, engineering, and sales engineers, to ensure customer success and satisfaction, delivering 100% on all project commitments for assigned accounts. Develop strong relationships within the Canadian team and throughout other divisions throughout Axon to serve as an advocate for our Canadian customers.
- Contract & Negotiation Leadership: Lead the proposal and negotiation process for contracts, ensuring competitive positioning and successful long-term engagements.
- Customer Feedback Loop: Gather actionable insights from assigned agencies to inform Axon’s product development and ensure that Axon’s solutions meet public safety needs. Contribute at least 5 pieces of actionable product feedback per quarter in partnership with our Customer Success team.
- Retention & Expansion: Achieve a customer retention rate of 95% or higher by building long-term trust and consistently delivering value. Identify and close upsell opportunities for additional products (e.g., VR training, in-car video systems) within 12 months.
- Forecasting Accuracy: Deliver accurate, data-driven forecasts with a 90%+ accuracy rate, maintaining transparency and proactive communication with senior management about your pipeline and expected deal closure.
What You’ll Bring:
- Track Record of Success: Proven experience exceeding sales targets in a complex, consultative sales environment, particularly in public safety, SaaS, or cloud-based solutions.
- Public Safety Sales Experience: Deep understanding of municipal procurement processes, public safety technology, and the ability to navigate complex deals.
- Solution-Oriented Mindset: Ability to translate complex customer needs into innovative Axon solutions, helping agencies enhance public safety, officer accountability, and efficiency.
- Technical Acumen: Familiarity with cloud computing, SaaS solutions, and (preferably) digital evidence management systems. Experience working with public safety IT leaders to drive cloud and digital transformation initiatives.
- Collaborative Leadership: Proven ability to work cross-functionally within an organization to deliver comprehensive, high-impact customer solutions. Leadership experience in managing multi-stakeholder projects is a plus.
- Law Enforcement/Public Safety Knowledge: Experience working with law enforcement or public safety agencies is a strong plus. Ability to connect Axon’s mission and products to the unique challenges of public safety.
- Travel Flexibility: Willingness to travel up to 50% to meet with key customers and stakeholders across Western Canada.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to Axon
Manager, Revenue Accounting
Share this job
We are seeking a seasoned Manager of Revenue Accounting to be a key leader on the Global Controllership team. This role is responsible for owning the end-to-end revenue recognition function under ASC 606, partnering cross-functionally with Sales, Revenue Operations, Legal and FP&A. The Manager, Revenue Accounting plays a critical part in ensuring accurate financial reporting, strong internal controls, and compliance with accounting standards across multiple jurisdictions. The ideal candidate combines technical accounting expertise with strong leadership skills and thrives in a fast-paced, high-growth environment.
This role is open to remote-applicants in Canada (in Provinces where we can hire legally).
WHAT YOU’LL DO:
- Own the monthly revenue close process, including preparation and review of journal entries for subscription, usage-based, and professional services revenue under ASC 606
- Perform and review SSP (standalone selling price) analysis; oversee the SSP framework and allocation methodology for multi-element arrangements
- Review and interpret non-standard customer contracts; work with Legal and Contract Operations to assess revenue impact and document technical accounting memos
- Partner with Billing and Order-to-Cash teams to ensure system data integrity in Salesforce, Nue, Zuora, and NetSuite
- Ensure accuracy of revenue and expense recognition on contracts with partners.
- Support external audit procedures; serve as primary contact for revenue-related PBC requests and auditor inquiries
- Drive continuous improvement in revenue accounting processes, controls, and system automation
- Support the preparation of revenue-related disclosures in financial statements
- Develop, and update the company's Revenue Recognition Policy in response to new deal structures or business model changes
- Manage intercompany revenue sharing and bundled sales
- Develop training on revenue recognition rules, policies and practices to present to Sales and other departments within the organization
- Manage direct reports including hiring selection, coaching, mentoring, development, performance management and all other people-management practices, including DE&I.
- Track revenue sharing on projects with partners and related invoices
- Partner with the Finance team on strategic initiatives, system implementations, and other special projects as required.
WHAT YOU’LL NEED:
- Bachelor's degree in Accounting, Finance, or related field; CPA designation is required
- 8+ years of progressive accounting experience, with at least 2 years focused on revenue accounting in a SaaS or technology company
- Public accounting experience in the technology/software sector is preferred
- Deep working knowledge of ASC 606 and its application to complex SaaS arrangements (multi-element, variable consideration, contract modifications)
- Proficiency with NetSuite or comparable ERP; experience with Zuora, Salesforce CPQ, or similar billing platforms strongly preferred
- Demonstrated ability to write technical accounting memos and communicate positions to auditors
- Strong analytical skills and high attention to detail; able to manage competing month-end deadlines
- Strong knowledge of internal controls and best practice accounting processes.
- Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals.
- Play to Win: Capably delivers results through others, is good at establishing clear direction, and helps others achieve their best work.
- Enablement: Challenges and supports others to create results while also developing new capabilities.
- Problem Solving: Uses an organized and logical approach to find solutions to complex problems, looking beyond the obvious to understand the root cause.
- Influence: Asserts own ideas and persuades others, gaining support and commitment to mobilize people to take action.
WHO YOU ARE:
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.
#LI-AA #LI-Remote
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
Ready to apply?
Apply to Hootsuite
Logistics Analyst
Share this job
S'more about the team:
The Analyst will leverage data and manage database tools to help inform and support our Logistics strategy. Responsibilities include facilitating weekly business reviews and building common datasets, building and monitoring key performance indicators, and drawing impactful conclusions from supply chain performance data. This includes, but is not limited to, on-time performance, customer-reported errors, and exceptions measurements. The Analyst will analyze network and carrier performance to provide the team with insight and recommendations on continued network quality improvements. You will also work directly with our logistics operations team, supporting them and providing coverage in their duties, where necessary.
Lettuce share what this role will be responsible for:
- Report to Sr Director, Logistics to enhance the customer experience from an analytics and quality and cost standpoint
- Analyze specific data points or datasets and partner with team members to convert desired business measurements into specific metrics
- Conduct deep-dive root cause analysis on recurring service failures and partner with Operations to implement corrective action plans
- Own necessary database improvements and develop weekly analysis reporting on customer-reported errors and on-time performance
- Maintain tools and dashboards to support Logistics processes, including measuring delivery quality, cost, and customer experience
- Assist in pushing data normalization initiatives and quality metrics across broader Logistics stakeholders
- Help develop, support and integrate new data streams and projects to create full supply chain visibility
- Drive a customer-focused environment committed to delivering the highest quality product to our customers
- Execute against ad-hoc reporting requests from leadership team
- Assist operations teams with developing tools to measure performance metrics
- Assist with Holiday Planning for a smooth transition and customer satisfaction
- Support operations team throughout the week and provide assistance through modification of outbound logistics plan
- Provide feedback on strategic planning and forecasting
- Generate sound logistics initiatives and plans for improvement for various modes of transportation (FTL, LTL, last mile delivery)
- Participate and support department in logistics initiatives
- All other duties as assigned
Sound a-peeling? Here's what we're looking for:
- Bachelor’s degree in Business Administration, Economics, Data Science, Computer Science, Information Systems, Accounting, or other relevant area of study required
- 2 years experience delivering analytical solutions to complex problems required
- 3+ years of experience within supply chain, transportation, or manufacturing companies
- Proven ability to quickly adapt, problem solve and drive the right results using data
- Quantitative and analytical experience – must have exceptional MS Excel skills
- Ability to travel up to 10% within the United States and Canada required
- Experience in turning analysis into action using tools such as Excel, Python, SQL, Knime or Tableau preferred
- Proactive, ambitious, and assertive: take ownership of work and think beyond the scope of a given assignment
- Extremely organized and have excellent follow up skills
- Strong interpersonal skills and self-motivated
- Entrepreneurial with a strong attitude towards ownership and getting things done
- This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
- Prolonged periods working at a desk and on a computer
- Reading information on a computer screen and inputting data into a computer system
- You are:
- Data-driven – you can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making.
- Intellectually curious – you have an insatiable desire to understand how things work, why they work the way they do, and to consistently challenge the status quo.
- Detail-oriented – you possess strong organizational skills and consistently demonstrate a methodical approach to all your work.
- Agile – you thrive in fast-paced and dynamic environments and are comfortable working autonomously.
- A critical thinker – you use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
- An excellent communicator – able to communicate at all levels with clarity, poise, maturity and precision both written and verbal.
- Collaborative - you enjoy working cross functionally with various teams to gather key inputs, and able to work well with diverse opinions.
- Customer-focused: aim to achieve a customer experience and product that is second to none
Let’s cut to the cheese, this is why you'll love it here:
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- RRSP Matching - Competitive RRSP matching program offered
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Working Conditions:
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
#JD1003
Ready to apply?
Apply to HelloFresh
FT Keyholder, Sandro @ Pacific Centre, Vancouver, BC
Share this job
SMCP - Sandro, Maje, Claudie Pierlot
FT Keyholder at SMCP (Sandro & Maje)
Location: Sandro, Pacific Centre
About SMCP:
At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.
Why SMCP:
SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement.
To learn more about our global presence and values, visit our website at SMCP Global.
At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team!
As a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution.
You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself.
What You’ll Do:
Leadership & Supervision
- Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
- Assist with daily operations, including cash handling, opening/closing, and KPI tracking.
Customer Service & Sales
- Provide exceptional customer service with product knowledge and personal recommendations.
- Build and maintain a client book, fostering relationships and loyalty.
- Achieve sales targets through outstanding service and brand values.
- Address customer service issues promptly and professionally.
Store Operations & Visual Merchandising
- Maintain high store standards, ensuring a welcoming and organized environment.
- Oversee stock replenishment to align with demand and visual standards.
Team Collaboration & Development
- Support new hires and encourage team development, promoting a growth-focused culture.
- Motivate the team to meet sales goals, fostering a results-oriented environment.
Brand Experience & Client Engagement
- Create an inclusive, personalized shopping experience, welcoming clients to our collections.
- Guide clients through their shopping journey, meeting their unique needs.
Who You Are:
- 1+ year of experience in retail or customer service, with supervisory experience preferred.
- Enthusiastic about providing exceptional customer service and working in luxury retail.
- Knowledgeable and passionate about fashion trends.
- Excellent communication skills, with a friendly, approachable, and persuasive demeanor.
- Adaptable and open to pursuing a career in retail management.
- Social media presence is a plus but not required.
- Flexible availability, including evenings, weekends, and holidays, is required.
Join a Career That Fits Your Lifestyle:
At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional.
Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.
We know that security and well-being matter. That’s why we provide enhanced health benefits, an RRSP/DPSP savings plan, and generous paid time off—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.
Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring.
At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring.
Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team!
Ready to apply?
Apply to SMCP NORTH AMERICA (US, CANADA)
PT Sales Associate, Sandro @ Pacific Centre, Vancouver, BC
Share this job
SMCP - Sandro, Maje, Claudie Pierlot
PT Sales Associate at SMCP (Sandro & Maje)
Location: Sandro, Pacific Centre
At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.
Why SMCP:
SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement.
To learn more about our global presence and values, visit our website at SMCP Global.
At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team!
As a Sales Associate, you’ll be at the heart of delivering an exceptional client experience, making every shopping moment memorable. You’ll build strong relationships with customers, curate personalized styling experiences, and bring fashion to life through your passion and expertise. From assisting with wardrobe selections to creating an inviting and inclusive shopping environment, you’ll play a key role in inspiring confidence and self-expression through style.
In this role, you’ll also contribute to the daily operations of the store, ensuring seamless efficiency on the sales floor and behind the scenes. Whether you’re maintaining visual standards, supporting your colleagues, or sharing your deep knowledge of our exclusive collections, your contributions will shape a dynamic and engaging shopping experience.
What You’ll Do:
Client Experience & Styling
- Create a welcoming, elevated shopping experience with expert fashion advice.
- Style clients with personalized wardrobe selections and full-range product recommendations.
Client Relationships & Loyalty
- Build and maintain a client book, fostering long-term relationships.
- Encourage repeat visits through personalized follow-ups and exclusive offers.
Brand Education & Engagement
- Share insights on collections, craftsmanship, and brand heritage.
- Guide clients through their shopping journey, ensuring a meaningful brand connection.
Store Operations & Visual Merchandising
- Support daily operations, including visual merchandising and floor maintenance.
- Ensure stock is replenished and the store remains organized and inviting.
Sales & Team Collaboration
- Drive sales, achieve personal and team goals, and support a thriving workplace culture.
- Work closely with the team to create a motivating, results-oriented environment.
Customer Service & Problem Solving
- Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
- Provide solutions that enhance the overall client experience.
Who You Are:
- 1+ years of customer service or retail experience, preferably in a fashion-forward environment.
- Passionate about styling, fashion, and delivering an exceptional client experience.
- A strong communicator—friendly, engaging, and skilled at building relationships.
- A team player with a positive, solution-oriented mindset.
- Social media savvy (a plus, but not required).
- Adaptable and flexible to thrive in a fast-paced retail setting.
- Flexible availability, including evenings, weekends, and holidays, is required
Join a Career That Fits Your Life:
At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional.
Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.
We know that balance and well-being matter. That’s why we provide generous paid time off—plus paid parental leave, pet benefits, and resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.
Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring.
At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring.
Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team!
Ready to apply?
Apply to SMCP NORTH AMERICA (US, CANADA)