Key responsibilities  

• Production Support Role with 24 x 7 responsibilities, work with Global Operations team to deliver 99.99% uptime. Coordinate and collaborate with DBA team members on priorities and support items requiring research.
• Provide database administration for Linux based database engines, Telesign’s production Microsoft SQL, PostgreSQL DBs, MySQL.  
• Support activities include DB installation, deployment, maintenance, performance tuning and optimization (SQL query, stored procedures & DB engine), troubleshooting/resolving DB problems, DB backups/restores, and insuring DB monitoring is in place to proactively alert Technology Operations to issues. 
• Support Developers with database queries patterns, table design, and performance recommendations. Key development units include high transaction volume OLTP/API products, Business Intelligence and Data Warehousing, Data Science and Knowledge Engineering.
• Work closely with key staff to design/build a data warehouse from existing data sources. The data warehouse will support effective business operations through decision support, trending and reporting on key corporate performance indicators. 
• In conjunction with other senior technical staff, act as DB expert to deliver highly available, reliable DB platforms to support the business. 
• Provide consultative support for those less knowledgeable of DBs and their capabilities.  

Essential Requirements  

• University Degree in applied sciences (Equivalent work experience may be substituted where a candidate has clear technical expertise with a proven track record).
• 2+ years’ database experience on Linux based systems (preferred / not required), with Postgres, MySQL, or Cassandra preferred equivalent experience with Oracle may a substitute for these platforms with
• 5 years’ experience with MSSQL and Replication.
• Experience in resolving DB problems, including working with DB providers, DB performance issues, use of native monitoring tools. 
• MCITP is a plus but not required. 
• Performance Tuning
• Experience in Disaster Recovery, High Availability, backup/recovery, replication. 
• Understanding of indexes, index management and statistics. 

Desired Qualifications 

• Experience in setting up DB replication. 
• Experience in being “go to” DB resource. 
• Some experience in scripting to support operations automation for DB related activities. 
• Familiarity with voice telecom and SMS messaging terminology. 
• Ability to help other learn more about DBs and their effective use. 
• Basic knowledge of BI concepts (cubes, ETL) and MS BI tools. 

We are offering 

• Good compensation - Competitive € salary plus benefits package. 
• Development opportunities. 
• Challenging but also a friendly working environment. 
• And much, much more...

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.
Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.

Join us in our office in Belgrade and be part of the growth!

What you’ll be doing

As Merchant Services Associate, you’ll play a vital role in supporting our merchant partners throughout their journey with Wolt. You will be the bridge between our operations team and our partners, ensuring smooth collaboration, top-quality service, and continuous development opportunities. This role is an exciting mix of partner support, process management, and business growth.

Day-to-day in this role you’ll:

• Build strong relationships with partners by training them on how to use our systems and keeping them updated on improvements
• Ensure partners reach the highest service standards by conducting frequent quality and satisfaction checks, along with daily support on frequent questions. 
• Support partner business growth by analyzing and sharing data insights
• Manage and update partner menus and visuals to ensure alignment with the Wolt brand
• Assist the team with project work and have the opportunity to lead projects on your own
• Assist the Account Management team with urgent cases as needed
• Share best practices across different teams to improve processes and support

Our humble expectations 

• Have the charm, empathy and honesty to build strong relationships.
• Are used to high-performance, high-expectation cultures and working with a team.
• Take a hands-on, proactive approach to getting stuff done and seeing things through.
• Have fluent and persuasive written and spoken communication skills in English and Serbian.
• Are entrepreneurial, innovative, and good at solving problems.
• Can adapt quickly in a rapidly changing market.
• Have around 1 year of customer support or partner operations experience.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If this sounds like an opportunity you want to pursue, apply today!  💙

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Job Overview

Wargaming is looking for a Render Developer to join our Game Engine Development team. This position includes working on development of a cross-platform game engine which is written in C++.

What will you do?

• Implement new and improve existing graphic features
• Refactoring, code optimization, fix graphic bugs
• Writing code according to code style
• Creation of tech documentation

What are we looking for?

• 2+ year of experience in commercial C++ development
• Experience in any graphics API (DirectX, Vulkan, OpenGL)
• Experience in writing shaders (GSL, HLSL)
• Basic knowledge of linear algebra (vectors, matrices, quaternions)
• Experience in creation of own 3D demo applications or creation of own engine
• Knowledge and experience in working with debugging and profiling tools (Nsight, Renderdoc, PIX etc)
• Understanding the graphics pipeline and GPU architecture
• Practical knowledge of DirectX 11/12/Vulkan

What additional skills will help you stand out?

• An intermediate level of English

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Kyiv include:

• 24 business days of annual leave per calendar year
• 6 personal days per calendar year
• Career development and education opportunities within the company
• Premium Private Health Care (with wellness program option)
• Mental well-being program (iFeel)
• Life event bonuses (Employee’s Birthday, Marriage, Child’s Birth…)
• English courses with 50% contribution
• Employee discounts
• Personal Gaming Account 
• Coffee, fruits, and snacks in the office
• Company events 
• Seniority Awards  
• Referral program - You can recommend the best talents to the company and receive a reward  

Please submit your CV in English to ensure smooth processing and review.

As a Platform Engineer, you will build and evolve the platform that takes our machine learning models from research to reliable, scalable production. Working at the intersection of machine learning, infrastructure, and software engineering, you will partner closely with ML engineers to improve performance, reliability, cost efficiency, and the overall maturity of our ML platform.

If you enjoy designing robust systems, automating complex workflows, and optimising ML platforms for performance, reliability, and cost, this role is for you.

What you will be doing

• Designing, building, and maintaining scalable ML platforms, tools, and infrastructure that enable teams to efficiently train, experiment with, and evaluate machine learning models
• Modernising the ML platform by migrating workloads from SGE Grid Engine to Kubernetes‑based orchestration systems such as Slurm or Ray, improving scalability, reliability, and efficiency of ML workflows.
• Modernising the ML workflows with cutting-edge tools for pipeline orchestration, experiment tracking, observability, and model versioning.
• Optimising ML infrastructure to maximise GPU utilisation, streamline scheduling, and enhance distributed training performance.
• Building and maintaining CI/CD workflows for ML systems, including model versioning, testing, and release automation.
• Collaborating closely with ML engineers to ensure models are deployable, reproducible, and production-ready.
• Continuously evaluating new tools, frameworks, and approaches to improve the efficiency, reliability, and maturity of the ML platform.
• Promoting operational excellence by reducing manual processes, improving automation, and raising the overall platform reliability and efficiency.
• Contributing to the ML platform roadmap, tooling standards, and best practices to support excellence in Voice AI.

Who we are looking for:

• Python skills for production systems
• Proven ability to optimise model training and inference, including GPU-based and distributed workloads
• Experience with containerisation and orchestration tools (e.g., Docker, Kubernetes)
• Strong background in monitoring, observability, and reliability for ML platforms
• Hands-on experience across cloud, on-premises, and hybrid infrastructure environments
• Solid understanding of ML fundamentals, including training, evaluation, and lifecycle management
• Familiarity with CI/CD, version control, reproducible workflows, and ML frameworks (e.g., PyTorch, TensorFlow)
• Experience with large-scale data/AI platforms, experiment tracking, and governance, plus strong cross-team collaboration skills

Job Overview

About the Project 

World of Tanks: HEAT is a cross-platform (PC and consoles) tank MMO shooter currently in development. We're building on the legacy of one of the most successful free-to-play games while creating something fresh for a new generation of players.  

About the Team 

Our teams own and develop core gameplay systems that define the player’s experience in battle, including hero abilities, agent creation, combat mechanics, and game modes. We build the systems that make moment-to-moment gameplay engaging, responsive, and strategically deep. From designing unique hero kits to implementing new gameplay loops and modes, we shape how players interact with the game at its core. 

A team consists of game mode and hero designers, UX designers, C++ and UI developers, and QAs, working together to deliver cohesive gameplay experiences. We collaborate closely with art teams — including VFX, SFX, 2D Art and 3D modeling — to bring mechanics and abilities to life with strong visual and audio feedback. We hold ourselves to a high technical bar and care deeply about both craft and delivery. 

As we grow, we need more support on the managerial side. You'll join an existing Delivery Manager who will support your onboarding and partner with you as we scale.  

The Role 

As a Project Manager, you work with the team to turn gameplay vision into deliverable iterations — from new hero mechanics and ability systems to full-fledged game modes. You balance competing priorities, ensure alignment between design and implementation, and keep development moving smoothly. You're not here to push tasks, but to build a system where a talented team can do their best work and ship reliably. 

This role requires a servant leadership mindset. You enable teams rather than direct them. You create visibility, remove impediments, and empower people to self-organize and collaborate effectively across disciplines. You help navigate the complexity of gameplay development — where design iteration, technical constraints, and player experience must come together seamlessly. 

You're a force multiplier. When you're doing your job well, the team delivers high-quality gameplay features faster, with clarity and confidence. 

Reports to

What will you do?

Role Mission: ensure predictable and efficient delivery of features by supporting Feature Owners and teams in planning, execution, and continuous improvement. 

Planning & Delivery  

• Plan iteration and release scope with the team based on product priorities, feature scope, team capacity  
• Ensure realistic and stable commitments for each iteration  
• Run the estimation process and shape quarterly roadmaps, monthly releases, and bi-weekly iterations  
• Work with teams to find the best implementation paths for product requirements  
• Monitor delivery progress and adjust plans to maintain predictability  
• Identify risks early and drive mitigation actions 

 Process & Facilitation  

• Follow and support team processes within our broader framework  
• Facilitate core team ceremonies (refinements, plannings, and preparation sessions for monthly and quarterly cycles, retrospectives) 
• Support Feature Owners and teams in moving features through lifecycle phases (Concept → Prototyping → Production)  
• Track delivery metrics (throughput, cycle time, defect’s number, velocity) and use them to drive decisions  
• Identify bottlenecks and improve flow across delivery pipelines  
• Drive continuous improvement of team processes and ways of working 

 Coordination & Communication  

• Facilitate cross-team synchronization between teams, ensuring alignment without creating overhead  
• Balance requests from stakeholders against team capacity  
• Manage dependencies with external teams  
• Keep stakeholders informed on progress, risks, and tradeoffs  
• Help stakeholders refine priorities based on what's realistic  
• Manage expectations from both internal and external teams and stakeholders  

Team Health & Performance 

• Remove blockers and enable team productivity  
• Identify and mitigate risks before they impact delivery  
• Facilitate conflict resolution within the team  
• Foster a collaborative and high-performance team environment  
• Enable teams to self-organize and continuously improve 

Out of Scope: 

This role does not: 

• Own product backlog or prioritization 
• Define feature scope or requirements 
• Make design, technical decisions  
• Manage team directly. 

What are we looking for?

• Proven experience as a Delivery Manager, Producer, or Project Manager on game development teams (4+ years preferred)  
• Experience across all stages of game development or product development from concept to release and live operations  
• Strong stakeholder management skills - you can navigate competing interests, set expectations, build trust, and maintain alignment across teams and leadership levels  
• Strong facilitation skills - you can run a planning session that people find useful  
• Experience managing distributed or hybrid multi-cultural teams working across different locations or time zones  
• Ability to communicate clearly with both engineers and non-technical stakeholders  
• A servant leadership mindset - you see your role as enabling the team, not directing it  
• Resilience under pressure - you stay calm and effective when priorities shift or crises emerge  

What additional skills will help you stand out?

• Experience in core gameplay production (heroes, abilities, game modes) 
• Experience with game feature development pipelines (concept → rapid prototyping → production) 
• Understanding of live game production, including seasonal content and player feedback 
• Experience working in cross-functional game development teams 
• Ability to work in creative, iterative environments 
• Strong personal gaming background (shooters, vehicle-based or competitive multiplayer games) 
• Background working in scaled agile environments with multiple dependent teams (LeSS, SAFe, or similar)  

Work mode

• Full-time employment
• Onsite from Warsaw
• Candidates must be legally authorized to work in Poland at the time of application

Type of Contract and Salary

• Employment Contract (umowa o prace)
• The salary range for this role is 12000 - 18000 PLN gross monthly (The final salary within the range will depend on the candidate’s experience, skills, and performance during the interview. Please note that this salary range applies to Poland; for other locations, it might be different.)

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Warsaw include:

• Additional paid time off (5 Personal Days, Birthday Leave) on top of the statutory minimum
• Sick Leave 100% Compensation (10 days per calendar year)
• Career development and education opportunities within the company
• Premium Private Health Care 
• Mental well-being program (iFeel)
• Multisport card
• Personal Gaming Account 
• Company events
• Seniority Awards  
• Referral program - you can recommend the best talents to the Company and receive a reward  

Please submit your CV in English to ensure smooth processing and review.

Job Overview

We are looking for a UX/UI Design Team Lead to own a key product area and grow a team of designers. This role combines leadership, product thinking, and hands-on design.

Reports to

Design Manager

What will you do?

• Own UX/UI Design of the game
• Lead and develop a team of UX/UI designers (goals, feedback, growth, hiring)
• Define and improve design processes and standards
• Work closely with Creative Direction, Game Design and Development
• Ensure design quality and implementation consistency
• Use research and data to make informed design decisions
• Design complicated features hands-on when needed (concept → delivery)

What are we looking for?

• 5+ years in UX/UI design with a strong portfolio, games industry experience is required
• Proven experience leading designers, 2+ years of managing designers as direct reports (required) 
• Experience working in cross-functional product teams

• Understanding of players' behavior (motivation, emotions, decision-making)
• Ability to translate insights into practical design solutions
• Focus on product and business goals

• Strong UX/UI fundamentals and system thinking
• Attention to detail and edge cases, healthy perfectionism
• Ability to go hands-on to support the team
• Experience working with UX research and applying the results to design

• Experience in multidisciplinary teams (design as part of the team, not a service)
• Very strong communication skills
• Professional English (C1), experience working in international teams

Work mode

• Full-time employment
• Onsite from Warsaw

Type of Contract and Salary

• Employment Contract (umowa o prace)
• The salary range for this role is 22.000 - 30.000 PLN gross monthly (The final salary within the range will depend on the candidate’s experience, skills, and performance during the interview. Please note that this salary range applies to Poland; for other locations, it might be different.)

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Warsaw include:

• Additional paid time off (5 Personal Days, Birthday Leave) on top of the statutory minimum
• Sick Leave 100% Compensation (10 days per calendar year)
• Career development and education opportunities within the company
• Premium Private Health Care 
• Mental well-being program (iFeel)
• Multisport card
• Personal Gaming Account 
• Company events
• Seniority Awards  
• Referral program - you can recommend the best talents to the Company and receive a reward  

Please submit your CV in English to ensure smooth processing and review.

Job Overview

About the Project 

World of Tanks: HEAT is a cross-platform (PC and consoles) tank MMO shooter currently in development. We're building on the legacy of one of the most successful free-to-play games while creating something fresh for a new generation of players.  

About the Team 

Our teams own and develop core gameplay systems that define the player’s experience in battle, including hero abilities, agent creation, combat mechanics, and game modes. We build the systems that make moment-to-moment gameplay engaging, responsive, and strategically deep. From designing unique hero kits to implementing new gameplay loops and modes, we shape how players interact with the game at its core. 

A team consists of game mode and hero designers, UX designers, C++ and UI developers, and QAs, working together to deliver cohesive gameplay experiences. We collaborate closely with art teams — including VFX, SFX, 2D Art and 3D modeling — to bring mechanics and abilities to life with strong visual and audio feedback. We hold ourselves to a high technical bar and care deeply about both craft and delivery. 

As we grow, we need more support on the managerial side. You'll join an existing Delivery Manager who will support your onboarding and partner with you as we scale.  

The Role 

As a Project Manager, you work with the team to turn gameplay vision into deliverable iterations — from new hero mechanics and ability systems to full-fledged game modes. You balance competing priorities, ensure alignment between design and implementation, and keep development moving smoothly. You're not here to push tasks, but to build a system where a talented team can do their best work and ship reliably. 

This role requires a servant leadership mindset. You enable teams rather than direct them. You create visibility, remove impediments, and empower people to self-organize and collaborate effectively across disciplines. You help navigate the complexity of gameplay development — where design iteration, technical constraints, and player experience must come together seamlessly. 

You're a force multiplier. When you're doing your job well, the team delivers high-quality gameplay features faster, with clarity and confidence. 

Reports to

What will you do?

Role Mission: ensure predictable and efficient delivery of features by supporting Feature Owners and teams in planning, execution, and continuous improvement. 

Planning & Delivery  

• Plan iteration and release scope with the team based on product priorities, feature scope, team capacity  
• Ensure realistic and stable commitments for each iteration  
• Run the estimation process and shape quarterly roadmaps, monthly releases, and bi-weekly iterations  
• Work with teams to find the best implementation paths for product requirements  
• Monitor delivery progress and adjust plans to maintain predictability  
• Identify risks early and drive mitigation actions 

 Process & Facilitation  

• Follow and support team processes within our broader framework  
• Facilitate core team ceremonies (refinements, plannings, and preparation sessions for monthly and quarterly cycles, retrospectives) 
• Support Feature Owners and teams in moving features through lifecycle phases (Concept → Prototyping → Production)  
• Track delivery metrics (throughput, cycle time, defect’s number, velocity) and use them to drive decisions  
• Identify bottlenecks and improve flow across delivery pipelines  
• Drive continuous improvement of team processes and ways of working 

 Coordination & Communication  

• Facilitate cross-team synchronization between teams, ensuring alignment without creating overhead  
• Balance requests from stakeholders against team capacity  
• Manage dependencies with external teams  
• Keep stakeholders informed on progress, risks, and tradeoffs  
• Help stakeholders refine priorities based on what's realistic  
• Manage expectations from both internal and external teams and stakeholders  

Team Health & Performance 

• Remove blockers and enable team productivity  
• Identify and mitigate risks before they impact delivery  
• Facilitate conflict resolution within the team  
• Foster a collaborative and high-performance team environment  
• Enable teams to self-organize and continuously improve 

Out of Scope: 

This role does not: 

• Own product backlog or prioritization 
• Define feature scope or requirements 
• Make design, technical decisions  
• Manage team directly. 

What are we looking for?

• Proven experience as a Delivery Manager, Producer, or Project Manager on game development teams (4+ years preferred)  
• Experience across all stages of game development or product development from concept to release and live operations  
• Strong stakeholder management skills - you can navigate competing interests, set expectations, build trust, and maintain alignment across teams and leadership levels  
• Strong facilitation skills - you can run a planning session that people find useful  
• Experience managing distributed or hybrid multi-cultural teams working across different locations or time zones  
• Ability to communicate clearly with both engineers and non-technical stakeholders  
• A servant leadership mindset - you see your role as enabling the team, not directing it  
• Resilience under pressure - you stay calm and effective when priorities shift or crises emerge  

What additional skills will help you stand out?

• Experience in core gameplay production (heroes, abilities, game modes) 
• Experience with game feature development pipelines (concept → rapid prototyping → production) 
• Understanding of live game production, including seasonal content and player feedback 
• Experience working in cross-functional game development teams 
• Ability to work in creative, iterative environments 
• Strong personal gaming background (shooters, vehicle-based or competitive multiplayer games) 
• Background working in scaled agile environments with multiple dependent teams (LeSS, SAFe, or similar)  

Work mode

• Hybrid (4 days of work from the office) 

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:

• 21 days annual leave (additional days based on years of service: up to 25 days) 
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave) 
• Sick Leave (10 days top-up to statutory allowance per year)
• Maternity Leave (18 weeks top-up to statutory allowance per case)
• Career development and education opportunities within the company
• English Language courses fully covered by the company upon Manager’s approval
• Premium Private Health Care
• Mental well-being program (iFeel)
• Onsite gym and spa
• Free parking close to the Nicosia offices, based on availability
• Free drinks-equipped kitchen in every floor building
• Eurobank benefits (if applicable)
• Employee discounts (e.g. restaurants, bars, etc.)
• Personal Gaming Account 
• Onsite canteen with subsidized prices for food and drinks
• Company events, Social Clubs
• Seniority Awards  
• Referral program - You can recommend the best talents to the company and receive a reward 

Please submit your CV in English to ensure smooth processing and review.

Job Overview

Wargaming is looking for an experienced Sourcing Specialist to join our Global Procurement Team, which is part of the CFO Source to Pay Team.

In this role, you will be an individual contributor responsible for global sourcing activities. Your responsibilities will extend to fostering effective collaboration with both business stakeholders and vendors while actively contributing to the ongoing enhancement of procurement processes.

Please note that this role may involve occasional international travel and participation in seasonal office events.

If you are a dynamic professional with a passion for sourcing, we encourage you to apply and be part of our exciting journey at Wargaming.

Reports to

Procurement Manager

What will you do?

• Sourcing:
• Lead and manage full lifecycle of global, regional, or county-specific sourcing projects
• Engage with business requestors/stakeholders to identify needs and consolidate demand
• Review and evaluate vendor proposals, compile comparison reports, and facilitate decision analysis as required
• Communicate directly with vendors and business requestors/stakeholders, including managing expectations, timelines, deliverables etc
• Lead negotiations with suppliers to secure favorable terms and conditions, including pricing, delivery schedules, and service levels, while ensuring compliance with company policies and legal requirements
• Analyze to come up with proactive sourcing initiatives and opportunities for cost savings/avoidance, demand consolidation, or other synergies
• Liaise with the Contract Management and Legal teams, to ensure terms and conditions relating to goods/services procurement reflect all details of the negotiation
• Guide stakeholders in the source-to-pay process, preparing supportive documents and organizing training sessions, in addition to responding to enquiries

• Other:
• Collaborate with various departments, such as Contract Management, Compliance, Finance and Treasury, to ensure alignment in procurement procedures and other business priorities
• Identify opportunities to increase process efficiency and effectiveness
• Stay updated on industry best practices and technology applications
• Respond and address ad hoc requests and administrative duties

What are we looking for?

• 5+ years of experience in procurement, experience in Marketing and Professional services categories is a plus
• Experience with supporting the planning and execution of sourcing activities, leading negotiations and managing relationships with vendors and stakeholders, to deliver cost savings/reductions, process improvements, and effective solutions to meet business needs
• Strong problem-solving skills in dynamic environments
• Detail-oriented, proactive, and collaborative approach
• Excellent written and verbal communication in English to influence stakeholders and protect company interests
• Outstanding organizational and time management skills with an ability to work independently and to prioritize tasks
• Proficiency in MS Office (especially Excel); familiarity with MFiles, JIRA is a plus

Work mode

• Hybrid (2 days of work from the office) 
• This role is not eligible for relocation & immigration support
• Contract length: 2 years fixed term

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

• Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
• Sick Leave Compensation, Maternity Leave Benefits  
• Premium Private Health Insurance
• Career development and education opportunities within the company
• English clubs and platform for learning languages
• Mental well-being program (iFeel)
• Commuting allowance
• Company events
• FitPass membership
• Discounts for employees
• Personal Gaming Account
• Coffee, fruits, and snacks in the office
• On-site canteen with subsidized prices for food and drinks
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Please submit your CV in English to ensure smooth processing and review.

Job Overview

We are seeking a marketing analytics professional with a focus on data quality and AI-driven automation to improve marketing measurement, reporting, and decision-making. This role combines marketing analysis, data operations, and applied AI to ensure trusted, consistent data across multiple sources and to automate dashboards, attribution insights, and scalable analytical workflows.

Reports to

• Team Lead of Data & Marketing Technology

What will you do?

• Analyze marketing channels performance and deliver actionable recommendations
• Build and automate KPI reporting
• Support and automate experiment measurement (A/B, incrementality, creative testing)
• Design AI-powered automations for reporting, insight generation, anomaly detection, and campaign recommendations
• Own marketing/attribution data quality across sources (AppsFlyer + ad platforms), including validation and tracking troubleshooting
• Develop and maintain predictive models
• Partner with marketing, product, and engineering on tracking requirements, measurement plans, and documentation.
• Help maintain data pipelines/semantic layers; ensure metric definitions and transformation logic are clean and well-documented

What are we looking for?

• STEM education
• Strong foundation in marketing analytics: attribution, funnels, cohort/retention, LTV, ROAS/CAC, experimentation
• Hands-on experience with data analysis and automation (SQL + Python, BI tools, workflow automation)
• Familiarity with mobile attribution/measurement platforms (e.g., AppsFlyer) and multi-source marketing data integration
• Proactive mindset and eagerness to grow practical AI skills (ML fundamentals, LLM tooling, data quality automation)

What additional skills will help you stand out?

• Experience with warehouses (BigQuery/Snowflake), dbt, Airflow, or similar
• Experience with SKAdNetwork and privacy-safe attribution
• Experience operationalizing LLM workflows (prompting, evaluation, guardrails) for analytics use cases
• Experience with predictive modeling techniques (e.g., regression/classification, time-series forecasting, uplift/propensity modeling) and model evaluation

Work mode

• Hybrid (2-3 days of work from the office) 
• This role is eligible for relocation & immigration support.

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

• Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
• Sick Leave Compensation, Maternity Leave Benefits  
• Premium Private Health Insurance
• Career development and education opportunities within the company
• English clubs and platform for learning languages
• Mental well-being program (iFeel)
• Commuting allowance
• Company events
• FitPass membership
• Discounts for employees
• Personal Gaming Account
• Coffee, fruits, and snacks in the office
• On-site canteen with subsidized prices for food and drinks
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Please submit your CV in English to ensure smooth processing and review.

Job Overview

We are looking for a UX/UI Design Team Lead to own a key product area and grow a team of designers. This role combines leadership, product thinking, and hands-on design.

Reports to

Design Manager

What will you do?

• Own UX/UI Design of the game
• Lead and develop a team of UX/UI designers (goals, feedback, growth, hiring)
• Define and improve design processes and standards
• Work closely with Creative Direction, Game Design and Development
• Ensure design quality and implementation consistency
• Use research and data to make informed design decisions
• Design complicated features hands-on when needed (concept → delivery)

What are we looking for?

• 5+ years in UX/UI design with a strong portfolio, games industry experience is required
• Proven experience leading designers, 2+ years of managing designers as direct reports (required) 
• Experience working in cross-functional product teams

• Understanding of players' behavior (motivation, emotions, decision-making)
• Ability to translate insights into practical design solutions
• Focus on product and business goals

• Strong UX/UI fundamentals and system thinking
• Attention to detail and edge cases, healthy perfectionism
• Ability to go hands-on to support the team
• Experience working with UX research and applying the results to design

• Experience in multidisciplinary teams (design as part of the team, not a service)
• Very strong communication skills
• Professional English (C1), experience working in international teams

Work mode

• Onsite

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

• Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
• Sick Leave Compensation, Maternity Leave Benefits  
• Premium Private Health Insurance
• Career development and education opportunities within the company
• English clubs and platform for learning languages
• Mental well-being program (iFeel)
• Commuting allowance
• Company events
• FitPass membership
• Discounts for employees
• Personal Gaming Account
• Coffee, fruits, and snacks in the office
• On-site canteen with subsidized prices for food and drinks
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Please submit your CV in English to ensure smooth processing and review.

Complexity in consumer systems is growing exponentially, creating new challenges in sensing, data processing, and system intelligence. Leveraging advanced sensor and signal processing technologies, we are addressing these challenges with innovative approaches. We are looking for an energetic Senior Firmware Engineer who can bridge these technologies with novel software solutions, algorithms, and machine learning primitives.

Required skills:

• Ability to work on communication stacks, in-depth domain knowledge on Bluetooth Classic, Bluetooth LE, Bluetooth Audio, Multipoint, Auracast, Controller stack protocols, BLE profiles/Services.
• Ability to work on system level architecture; ability to create and maintain system level solutions comprised of state-of-the-art hardware and software components and provide documentation for our products.                                   
• Development experience with functions and protocols such as TWS Role switch, fast pairing, voice assistants, Conformance and Teams certifications.
• Ability to understand complex customer application ecosystems and integrate our product offerings.
• Prior experience in developing and debugging all aspects of system software. This includes understanding overall system performance from both a hardware and software perspective.

Qualifications:

• BS or MS in Electrical or Computer Engineering or related field
• 5+ years of Industrial experience in firmware development
• Strong C/C++ and Python programming skills
• Strong knowledge of digital signal processing (DSP) and algorithm development experience
• Experience with communication stacks including Bluetooth classic, BLE USB, SDIO WiFi, Bluetooth & WiFi interoperability.
• Strong knowledge of Tensilica HiFi, Kalimba DSP cores and Bluetooth Audio Frameworks
• Hands on experience with integrating, building, and testing of multi-threaded applications.
• Experience with embedded real-time operating systems
• Experience with SCM tools (GIT, SVN, Clearcase, Perforce, etc.)
• Strong analytical and problem-solving abilities
• Experience with defect tracking tools (Jira, Bugzilla, etc.)
• Strong working knowledge of a software development process (e.g., Agile, Waterfall)
• Application of Object-Oriented concepts and methodologies
• Strong system level knowledge in audio, video and TWS domains

What we offer: 

• Dynamic and supporting international teams.
• Regular assessments and performance reviews. You will have the opportunity for promotion, bonuses and a raise in accordance with the pace at which you develop and your performance. 
• Remote, hybrid or office work.
• 20-25 vacation days per year.
• Equipment for work, laptop and all necessary additions.
• Access to training and courses.
• Private health insurance.
• FIT Pass card for many sports facilities. 

We’re looking for an Application Support Specialist to ensure the stability, performance, and availability of business applications and systems used by internal teams. You will troubleshoot incidents, handle service requests, provide licences, make payments, collaborate with engineering/product teams, and drive root-cause analysis to prevent recurring issues. This role requires strong technical troubleshooting, clear communication, and a structured approach to incident management.

✅ Responsibilities:

✔️Provide L2 application support for business systems and software (web apps, software APIs, Corporate IT and backoffice tools, SaaS platforms).

✔️Provide software licenses to the employees.

✔️Triage, troubleshoot, and resolve incidents and requests within agreed SLAs.

✔️Investigate issues using logs, monitoring tools and API testing.

✔️Perform root-cause analysis (RCA) and document findings, fixes, and preventive actions.

✔️Support systems: Maintain records of over 400 software units, grant/revoke access, verify access rights according to RBAC, write documentation

✔️Identify recurring problems and drive automation or process improvements to reduce ticket volume.

✔️Communicate updates to stakeholders during incidents (status, workaround, ETA, resolution).

✔️Participate in on-call/shift rotation if required.

✔️Incident/problem management: Working with Atlassian (Jira Service Desk, Software, Confluence)

✔️Full software management cycle within the company (implementation, support, procurement/payment, renewal, user management, system deactivation, access rights verification, automation)

✔️Technical Knowledge: Atlassian (Jira, Confluence), Microsoft 365, Trelica, Grafana, Okta, SAP/Dynamics, N8N, scripting, Postman.

✅ Requirements:

✔️3+ years in application support / technical support / service operations (L2).

✔️Strong troubleshooting skills for web applications (HTTP, REST, auth basics, dev tools, SaaS Management tool).

✔️Experience working with ticketing systems (Jira Service Management, Software, Confluence.)

✔️Ability to read and interpret logs; familiarity with monitoring/alerting (Grafana, Kibana, Datadog).

✔️Scripting for automation (Python/Bash/PowerShell).

✔️Understanding of incident/problem management (ITIL concepts are a plus).

✔️Comfortable communicating with both technical and non-technical stakeholders.

✔️Strong documentation habits and attention to detail.

✔️Proactive and goal oriented mindset.

💡 Would be a plus:

✔️Experience with Linux basics, containers, or cloud platforms (AWS/Azure/GCP).

✔️Basic understanding of networking (DNS, latency, firewalls) and SSO concepts.

✔️Strong experience with API tools (Postman/Insomnia) and message queues (Kafka/RabbitMQ).

✔️Experience working with a huge amount of systems.

✔️The desire and ability to organise and manage a large number of systems from scratch.

At JetBrains, code is our passion. Ever since we started back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

The Data Office is responsible for data associated with products, AI, marketing, finance, sales, and more. Our department ensures that all teams at JetBrains have access to up-to-date, reliable, and transparent data and data services.

As part of our growth strategy, we are looking for an experienced, detail-oriented, and self-motivated BI Analyst to develop, maintain, and enhance BI reports and dashboards for our internal customers across corporate functions, including marketing, IT, PMO, and others.

As part of our team, you will:

• Design, develop, and automate reports and dashboards for several of our data domains, such as marketing, IT, and executive reporting.
• Partner with the Data Quality team to define and implement rules that ensure high data reliability standards.
• Continuously engage with other colleagues at JetBrains, including team clients, data partners, data engineers, and data analysts, to gather and refine business requirements.
• Promote best practices in data visualization.
• Participate in both business-driven and technical projects.

We’ll be happy to have you on our team if you have:

• Extensive SQL experience.
• At least three years of experience with Tableau – experience with Metabase or alternative BI tools is a plus.
• Strong knowledge of and experience with dbt.
• Strong attention to detail and the ability to identify small but important differences.
• Ability to work independently, take ownership of tasks, analyze problems, and deliver results within agreed-upon deadlines.
• Fluent English, both written and spoken.
• Proactive mindset.
• Dedication to knowledge sharing and cross-team collaboration.

We’ll be especially thrilled if you have:

• Basic experience in DWH development.
• Basic experience with AWS. 
• Experience in marketing, including marketing metrics, data structures, and marketing data.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. 
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI

#LI-KP1

• Experience leading a development team or playing a senior role with team responsibilities
• Strong communication skills and a collaborative mindset.

• 5+ years of experience in mobile app development (Android and/or iOS)
• Solid understanding of mobile architecture and platform-specific best practices
• Experience working with REST APIs and sockets.

• 3+ years of hands-on experience with Flutter
• Strong knowledge of Dart, especially around async programming (Streams, RxDart)
• At least one Flutter app released in production (App Store or Google Play).

• Solid grasp of OOP and SOLID principles
• You care about clean, maintainable code and help others write it too.

✅ We offer excellent benefits, including but not limited to:
🏢 Modern office in New Belgrade
🏝 24 vacation days annually
🤒 6 sick days without medical certificate
🏥 Premium Health Insurance (coverage up to 5,000 EUR annually)
🎉 Special occasion gifts: birthday, wedding, newborn
📚 Learning & Development budget (for conferences, courses and certifications)
🌍 Corporate events: international parties, team buildings, activities
📈 Career growth opportunities in a fast-growing company
✈️ Relocation package for international candidates
🏋️ Sports package (FitPass membership)
🗣️ Language classes: Serbian (company-covered)

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle.  We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle.

About the Role

We are seeking an experienced Product Owner to manage a portfolio of products and drive execution from solution exploration through development and delivery/release. This role partners closely with Product Management, Product Design, Product Documentation, Engineering, QA, and Customer Support to ensure high‑quality outcomes and predictable delivery. The ideal candidate is hands‑on, detail‑oriented, and thrives in fast‑paced Agile environments.

Experience & Qualifications

• Minimum of 6 years of experience as a Product Owner 
• Proven experience managing multiple products or a product portfolio
• Strong understanding of Agile delivery practices (SAFe/Scrum/Kanban)
• Excellent communication, prioritization, and stakeholder management skills
• Experience working with cross‑functional teams across geographies/time zones

Core Responsibilities

Feature Backlog Ownership

• Own and maintain a prioritized, ordered product backlogs
• Break epics into well‑defined user stories with Product Managers
• Ensure all backlog items communicate clear user and business value
• Define explicit acceptance criteria
• Identify and manage inter‑team and cross‑product dependencies
• Regularly prunes outdated, low‑value, or redundant backlog items

Sprints & Schedules

• Lead backlog refinement (grooming) sessions
• Actively participates in sprint planning
• Answer scope and requirement questions in real time during development
• Maintain sprint focus and guards against scope creep
• Review estimates, capacity, and schedules with product leadership
• Proactively escalate delays, risks, and blockers to Product and Engineering leadership

Acceptance & Quality

• Validate stories against defined acceptance criteria
• Review completed work with Engineering and QA
• Formally accept or reject stories
• Capture learnings and outcomes to inform backlog reprioritization
• Enable internal use initiatives (aka dogfood)
• Enable customer betas / external releases (test flight, beta mgmt.)
• Contribute to retrospectives on bugs and quality issues, including root‑cause analysis

Delivery & Go/No-Go Metrics

• Define release exit criteria and go/no‑go metrics in partnership with Engineering, Product, and Leadership
• Ensure end‑user documentation is drafted, reviewed, and ready for release, including how‑to guides, configuration steps, known limitations
• Ensure internal documentation is updated and current, including:
• Operational runbooks, Known issues. Escalation paths
• Ensure Customer Support enablement, including:
• Knowledge base (KB) articles, Feature overviews, Common questions. Known issues and workarounds
• Ensure release enablement assets are prepared and delivered, including:
• Release notes, feature flags, rollout and enablement instructions

Tools & Technology

• Agile and product management tools such as Aha!, Jira, and Confluence

What Success Looks Like

• Backlogs are consistently prioritized, refined, and execution‑ready
• Delivery timelines are predictable and risks are surfaced early
• Releases meet defined exit criteria and go/no‑go metrics
• Quality issues decrease over time through clear acceptance and root‑cause learning
• Stakeholders have confidence in delivery and visibility across the product portfolio

Additional Information

• Full Time Opportunity: Yes
• The core meeting hours for this position are from 2:00 PM to 6:00 PM. Attendance is required for meetings scheduled between 2:00 PM and 6:00 PM. These meetings may be attended remotely via Zoom. Outside of these scheduled meetings, working hours are flexible. 
• This position is a hybrid role. Employees are required to work in the office a minimum of two days per week—specifically Tuesdays and Wednesdays. The remaining workdays offer flexible remote options.

As the premium provider of authentication security, HYPR is committed to preventing identity fraud by safely and accurately verifying the identities of our employees. Accordingly, all new employees are required to participate in an automated identity verification process, which includes document verification, location detection, and facial recognition, on their first day of employment with the Company.  To learn more about this identity verification process,  please contact peopleops@hypr.com.

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

Responsibilities

We are looking for an exceptional Senior Software Engineer to join our growing team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will also be responsible to:

• Build complex Ruby on Rails applications.

• Build server side infrastructure for Workato user interface.

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code.

• Evaluate and propose improvements to existing system.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience developing, shipping and maintaining Rails applications (5+ years)

• Vast knowledge of Ruby

• BS/MS degree in Computer Science, Engineering or a related subject

• Solid knowledge of object-oriented programming and design

• Experience with Redis/Memcache based caching, RDBMS engines(Postgres)

• Solid knowledge of object-oriented programming and design

• Contributions to open source projects is a plus

Soft Skills / Personal Characteristics

• Excellent debugging, analytical, problem solving, and social skills

(REQ ID: 2380)

Responsibilities

We are looking for an exceptional Senior Backend Developer (Ruby) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption. 

 In this role, you will also be responsible to:

• Build/extend/troubleshot/fix complex heterogeneous GOlang and Ruby applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (Ruby DSL, isolation, performance, new features).

• Write well designed, testable, efficient code in Ruby and GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Provide technical leadership. Work with other teams on shared projects.

• Evaluate and propose improvements to existing systems.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization.

• We always explore new technologies and work with Rust and Wasm can be foreseen.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Excellent understanding of distributed systems patterns and algorithms.

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Excellent understanding of network protocols and stacks.

• Excellent understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of all common basic data structures and algorithms and how they are used is a must.

• Multilingual programming experience: our code base is primarily in Ruby, with a trend to migrate to GOlang and Rust. At least two languages are required.

• At least basic understanding of cloud deployments (k8s, Terraform, ArgoCD)

• Experience of working with public cloud infrastructure providers(AWS/Azure/Google Cloud).

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Optional

• Background in GOlang, Rust, WASM.

• Background in network programming.

• Background in Kotlin/Multiplatform. 

• Background in application, data security.

• Deep knowledge of physical DB design.

• Experience of working with Docker and other isolation technologies.

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines is a plus.

• Experience of working with third-party REST APIs at scale (request throttling, batch processing etc).

Soft Skills / Personal Characteristics

• Ability to technically lead projects. Work with requirements, cost analysis.

• Readiness to work remotely with teams distributed across the world and timezones.

(REQ ID: 2343)

Role Objective 

To maintain 100% team productivity by eliminating all external stressors. You are responsible for the physical and logistical ecosystem of our employees and their families, ensuring that "Quality of Life" translates directly into "Peak Performance." 

Duties and Responsibilities:

HR Operations & Administration 

• End-to-end HR operations focused on Serbia ensuring full compliance with Serbian legislation (HR documentation, payroll, benefits administration), with additional HR Operations support for other countries as required. 

• Vendor management (payroll, immigration, insurance broker) 

• Liaising with vendors, suppliers and service providers for ongoing purchases 

• Global HR projects and processes support (T&D, HR brand, KPIs, Performance management etc.) 

• HR records keeping (taking signatures, documents filing, labor books etc.) 

• On-site employees support/onboarding/off-boarding (paperwork, entrance cards, insurance etc.) 

• Office and travel administration (upon request)  

Qualifications and Experience:

Technical & Professional 

• 5-6 year of relevant HR experience 

• Proven track record in managing external payroll providers and complex HR reporting 

• Excellent Serbian labor law knowledge, other jurisdictions experience will be a great advantage 

• Ability to develop and refine HR policies that balance legal requirements with a high-performance culture 

• Positive and constructive attitude  

• Analytical mindset 

• Accurate and pedantic  

• Ability to multitasking  

• Strong speaking and written English

Nice to have 

• Experience managing recruitment processes for both R&D (technical, engineering, and product) and non-R&D (corporate and administrative) roles. 

• Prior experience working as an HR Business Partner (HRBP), demonstrating the ability to support business leaders with workforce planning, talent management, and organizational development initiatives. 
• Speaking and written German

At JetBrains, we build state-of-the-art tools that help software developers maximize their potential. Benefitting from over 25 years of industry experience and our passion for cutting-edge technology, our tools enable companies to build great things in less time. Our products are used by over 15 million developers worldwide, as well as 88 companies in the Forbes Global Top 100.

The Email Marketing team at JetBrains supports the company's marketing initiatives by handling the full lifecycle of email campaigns. Our team collaborates with stakeholders throughout the company to ensure their messaging reaches its target audience. We are now looking for an Email Marketing Specialist to help us engage with our growing community of individual and enterprise customers worldwide.

In this role, you will manage a broad range of email marketing campaigns to promote our tools and help grow our global sales.

As part of our team, you will:

• Develop, execute, and optimize email campaigns to support various company activities.
• Collaborate with product marketing, brand marketing, sales, copyediting, localization,  and design teams to create campaigns tailored to different audience segments.
• Support high-priority business initiatives such as AI tool marketing.
• Analyze email performance metrics and user behavior to continuously improve campaign effectiveness.
• A/B test email content, subject lines, and CTAs to maximize open rates, click rates, and conversions.
• Stay up to date with industry trends and best practices to drive innovation in our email marketing strategies.
• Work with marketing automation tools to streamline and scale email campaigns across multiple languages and regions.

Requirements:

• Fluency in English, both written and spoken.
• At least 4 years of experience in email marketing, ideally with both B2B and B2C marketing directions.
• Experience in software or technology marketing.
• The ability to learn quickly and navigate large volumes of information.
• Excellent time management skills and the ability to prioritize tasks.
• The ability to work independently and effectively in a distributed team.
• Strong collaboration skills and the ability to work effectively with members of cross-functional teams.

We would be especially thrilled if you have:

• Experience with marketing automation tools (e.g. Marketo, Hubspot, or similar).
• A general understanding of HTML or CSS.
• Familiarity with GDPR and other email marketing regulations.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

At JetBrains, we build state-of-the-art tools that help software developers maximize their potential. Benefitting from over 25 years of industry experience and our passion for cutting-edge technology, our tools allow companies to build great things in less time. Our products are used by over 15 million developers worldwide, as well as 88 companies in the Forbes Global Top 100.

The Email Marketing team at JetBrains supports the company's marketing initiatives by handling the full lifecycle of email campaigns. Our team collaborates with stakeholders throughout the company to ensure their messaging reaches its target audience. We are now looking for a Junior Email Marketing Specialist to help us engage with our growing community of individual and enterprise customers worldwide.

In this role, you will be managing a broad range of email marketing campaigns to promote our tools and help increase our worldwide sales.

As part of our team, you will:

• Develop, execute, and optimize email campaigns to support various company activities.
• Collaborate with product marketing, brand marketing, sales, copyediting, localization,  and design teams to create campaigns tailored to different audience segments.
• Support high-priority business initiatives such as AI tool marketing.
• Analyze email performance metrics and user behavior to continuously improve campaign effectiveness.
• A/B test email content, subject lines, and CTAs to maximize open rates, click rates, and conversions.
• Stay up to date with industry trends and best practices to drive innovation in our email marketing strategies.
• Work with marketing automation tools to streamline and scale email campaigns across multiple languages and regions.

Requirements:

• Fluency in English, both written and spoken.
• Experience in marketing, with a focus on email marketing, digital marketing, or content marketing.
• The ability to learn quickly and navigate large volumes of information.
• Excellent time management skills and the ability to prioritize tasks.
• The ability to work independently and effectively in a distributed team.
• Strong collaboration skills and the ability to work effectively with members of cross-functional teams.

We would be especially thrilled if you have:

• Experience with marketing automation tools (e.g. Marketo, Hubspot, or similar).
• Experience in software or technology marketing.
• A general understanding of HTML or CSS.
• Familiarity with GDPR and other email marketing regulations.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

Job Overview

Wargaming is looking for an experienced Sourcing Specialist to join our Global Procurement Team, which is part of the CFO Source to Pay Team.

In this role, you will be an individual contributor responsible for global sourcing activities. Your responsibilities will extend to fostering effective collaboration with both business stakeholders and vendors while actively contributing to the ongoing enhancement of procurement processes.

Please note that this role may involve occasional international travel and participation in seasonal office events.

If you are a dynamic professional with a passion for sourcing, we encourage you to apply and be part of our exciting journey at Wargaming.

Reports to

Procurement Manager

What will you do?

• Sourcing:
• Lead and manage full lifecycle of global, regional, or county-specific sourcing projects
• Engage with business requestors/stakeholders to identify needs and consolidate demand
• Review and evaluate vendor proposals, compile comparison reports, and facilitate decision analysis as required
• Communicate directly with vendors and business requestors/stakeholders, including managing expectations, timelines, deliverables etc
• Lead negotiations with suppliers to secure favorable terms and conditions, including pricing, delivery schedules, and service levels, while ensuring compliance with company policies and legal requirements
• Analyze to come up with proactive sourcing initiatives and opportunities for cost savings/avoidance, demand consolidation, or other synergies
• Liaise with the Contract Management and Legal teams, to ensure terms and conditions relating to goods/services procurement reflect all details of the negotiation
• Guide stakeholders in the source-to-pay process, preparing supportive documents and organizing training sessions, in addition to responding to enquiries

• Other:
• Collaborate with various departments, such as Contract Management, Compliance, Finance and Treasury, to ensure alignment in procurement procedures and other business priorities
• Identify opportunities to increase process efficiency and effectiveness
• Stay updated on industry best practices and technology applications
• Respond and address ad hoc requests and administrative duties

What are we looking for?

• 5+ years of experience in procurement, experience in Marketing and Professional services categories is a plus
• Experience with supporting the planning and execution of sourcing activities, leading negotiations and managing relationships with vendors and stakeholders, to deliver cost savings/reductions, process improvements, and effective solutions to meet business needs
• Strong problem-solving skills in dynamic environments
• Detail-oriented, proactive, and collaborative approach
• Excellent written and verbal communication in English to influence stakeholders and protect company interests
• Outstanding organizational and time management skills with an ability to work independently and to prioritize tasks
• Proficiency in MS Office (especially Excel); familiarity with MFiles, JIRA is a plus

Work mode

• Hybrid (2 days of work from the office) 
• This role isn't eligible for relocation & immigration support
• Contract length: 2 years fixed term

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:

• 21 days annual leave (additional days based on years of service: up to 25 days) 
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave) 
• Sick Leave (10 days top-up to statutory allowance per year)
• Maternity Leave (18 weeks top-up to statutory allowance per case)
• Career development and education opportunities within the company
• English Language courses fully covered by the company upon Manager’s approval
• Premium Private Health Care
• Mental well-being program (iFeel)
• Onsite gym and spa
• Free parking close to the Nicosia offices, based on availability
• Free drinks-equipped kitchen in every floor building
• Eurobank benefits (if applicable)
• Employee discounts (e.g. restaurants, bars, etc.)
• Personal Gaming Account 
• Onsite canteen with subsidized prices for food and drinks
• Company events, Social Clubs
• Seniority Awards  
• Referral program - You can recommend the best talents to the company and receive a reward 

Please submit your CV in English to ensure smooth processing and review.

Job Overview

Wargaming is looking for a proactive, excited and determined Senior Game Data Analyst to strengthen the World of Tanks product analytics team.

We collect all kinds of information about the player behavior and  the events in the ‘WoT universe’: from economic, financial and detailed combat data to the precise coordinates of each shot and tank movement, interface telemetry and many others. All of them are routed to a singular database and are available for analysis 24/7.

You will be working with the WoT Product Team responsible for decision-making process, with the Data Warehouse team responsible for data storage, reports system and our infrastructure, as well as 60 analytics all over the world united under Wargaming Global Analyst Network.

What will you do?

• Helping deliver important analytical insights to managers and other product teams necessary for decision making

• Use quantitative analysis to understand how the game is played and identify impact and growth opportunities

• Participating in analytical maintenance for features, game events and modes throughout all development and release stages:

  • Pre-Production Analytics: modeling likely outcomes and risks from implementing new features, game modes and events into the game; predict the future events, product KPIs and metrics providing analysis of their full development cycle (from concept to release)

  • Production Analytics: developing and preparing analytical reports, metrics and methodologies for evaluating features, game modes and events in operation; looking for anomalies and insights that help increase effectiveness of the product and its parts

• Operation Analytics: creating and supporting analytical tools and interfaces (dashboards) for rapid updates on the status of the product and its subsystems delivered to the management and the responsible teams

• Gather and formulate requirements, conduct analytical research from producers, PMs, UX/UI and game designers, developers, QA and artists

• Presenting the research results and filling the product analytics knowledge base to share with other teams

What are we looking for?

• 5+ years experience on a similar position

• Understanding the principles of formalizing business tasks in research plans, as well as experience writing analytical reports and presenting their results

• Advanced SQL knowledge

• Experience with at least one data visualization solution (Tableau / Qlik / Microsoft Power BI, etc)

• Experience with Python/R and popular libraries for data processing and analysis

• Great communication skills, both written and spoken, especially for non-technical audience

• Written and spoken English (B2 and higher)

What additional skills will help you stand out?

• Being prepared to learn, take in and systemize vast amounts of data within a short time

• Experience working with Cloudera Impala / Hive, Oracle SQL, Snowflake

• Knowledge and practical application of machine learning algorithms

• Rich gaming experience in different games and over 1000 World of Tanks battles

Work mode

• Hybrid (2-3 days of work from the office) 

• This role is eligible for relocation & immigration support

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:

• 21 days annual leave (additional days based on years of service: up to 25 days) 

• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave) 

• Sick Leave (10 days top-up to statutory allowance per year)

• Maternity Leave (18 weeks top-up to statutory allowance per case)

• Career development and education opportunities within the company

• English Language courses fully covered by the company upon Manager’s approval

• Premium Private Health Care

• Mental well-being program (iFeel)

• Onsite gym and spa

• Free parking close to the Nicosia offices, based on availability

• Free drinks-equipped kitchen in every floor building

• Eurobank benefits (if applicable)

• Employee discounts (e.g. restaurants, bars, etc.)

• Personal Gaming Account 

• Onsite canteen with subsidized prices for food and drinks

• Company events, Social Clubs

• Seniority Awards  

• Referral program - You can recommend the best talents to the company and receive a reward 

Please submit your CV in English to ensure smooth processing and review.

Job Overview

Reports to

Design Manager

What will you do?

• Own UX/UI Design of the game
• Lead and develop a team of UX/UI designers (goals, feedback, growth, hiring)
• Define and improve design processes and standards
• Work closely with Creative Direction, Game Design and Development
• Ensure design quality and implementation consistency
• Use research and data to make informed design decisions
• Design complicated features hands-on when needed (concept → delivery)

What are we looking for?

• 5+ years in UX/UI design with a strong portfolio, games industry experience is required
• Proven experience leading designers, 2+ years of managing designers as direct reports (required) 
• Experience working in cross-functional product teams

• Understanding of players' behavior (motivation, emotions, decision-making)
• Ability to translate insights into practical design solutions
• Focus on product and business goals

• Strong UX/UI fundamentals and system thinking
• Attention to detail and edge cases, healthy perfectionism
• Ability to go hands-on to support the team
• Experience working with UX research and applying the results to design

• Experience in multidisciplinary teams (design as part of the team, not a service)
• Very strong communication skills
• Professional English (C1), experience working in international teams

Work mode

• Onsite

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:

• 21 days annual leave (additional days based on years of service: up to 25 days) 
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave) 
• Sick Leave (10 days top-up to statutory allowance per year)
• Maternity Leave (18 weeks top-up to statutory allowance per case)
• Career development and education opportunities within the company
• English Language courses fully covered by the company upon Manager’s approval
• Premium Private Health Care
• Mental well-being program (iFeel)
• Onsite gym and spa
• Free parking close to the Nicosia offices, based on availability
• Free drinks-equipped kitchen in every floor building
• Eurobank benefits (if applicable)
• Employee discounts (e.g. restaurants, bars, etc.)
• Personal Gaming Account 
• Onsite canteen with subsidized prices for food and drinks
• Company events, Social Clubs
• Seniority Awards  
• Referral program - You can recommend the best talents to the company and receive a reward 

Please submit your CV in English to ensure smooth processing and review.

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

The Data Office oversees all data at JetBrains, including product, AI, marketing, financial, sales, and beyond. Our mission is to deliver up-to-date, transparent, and reliable data and data services that empower teams across the company.
As part of our growth strategy, we are looking for an experienced, results- and process-focused, self-motivated Project Manager. In this role, you will own and drive processes across the Data Office, collaborate with internal and external teams, identify and analyze project and operational challenges, propose effective solutions, and advocate for their implementation.

As part of our team, you will: 

• Provide organizational and planning support at the department level by consolidating roadmaps, facilitating planning processes, and helping product managers and team leads improve delivery predictability.
• Take ownership of project management processes within the Data Office, identifying gaps, improving existing workflows, and introducing scalable practices where needed.
• Work closely with team leads and product managers to reduce operational overhead, enabling them to focus on domain and technical leadership.
• Support teams in structuring and optimizing their day-to-day processes, especially in the data platform and development teams.
• Identify bottlenecks, risks, and inefficiencies across projects and processes, and proactively propose and implement improvements.
• Facilitate communication between internal and external stakeholders, ensuring transparency, clarity, and alignment across all involved teams.

We will be happy to have you on our team if you: 

• Have 7+ years of experience in project management in a tech environment.
• Have a strong understanding of project management practices and know how to adapt them pragmatically to real-world teams.
• Are confident managing complex, cross-team projects with multiple stakeholders and dependencies.
• Can structure ambiguous problems, and drive initiatives from idea to delivery.
• Are comfortable working in an environment where processes are still evolving and are ready to build and improve them.
• Are fluent in English, both written and spoken.
• Love when people come to you with problems rather than solutions, but if they bring you a solution, you always analyze and double-check it.

We’d be especially thrilled if you: 

• Have experience working with data teams (BI, DWH, DevOps, DQ, etc.).
• Have built or scaled project management processes in a growing or transforming organization.
• Enjoy diving into how teams actually work and finding ways to make them more effective.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-HYBRID - if you want LinkedIn to post your role as hybrid in all the locations where the role is open ---> leave this tag in JD
#LI-AA1 

✔️ Technical Leadership & Automation

• Act as the primary expert for Jira DC + Cloud, Confluence, and Scriptrunner;
• Design and implement automated workflows using n8n and Scriptrunner to reduce manual labor and enhance organizational productivity;
• Proactively identify opportunities to integrate AI tools into existing processes to drive innovation and efficiency—a major focus for this role.

✔️ Operational Management & Process Improvement

• Analyze existing processes within our 100+ employee organization, utilizing Lean, Six Sigma, or Agile methodologies to eliminate inefficiencies;
• Lead quarterly planning cycles and execute change management strategies (using frameworks like ADKAR or Kotter) to ensure smooth transitions to new tools;
• Create dashboards and reports (Power BI, eazyBI) to track process metrics and provide actionable recommendations to senior management.

✔️ People Management

• Manage and mentor a small team, providing clear direction while remaining personally involved in high-stakes technical tasks;
• Conduct regular 1-on-1s, set performance goals, and develop individual growth plans;
• Foster a positive work culture by mediating conflicts, celebrating wins, and protecting the team’s bandwidth from scope creep.

✅ We offer excellent benefits, including but not limited to:

About the Role

Join the Blockchain Backend Infrastructure team and take a position in building and maintaining Fireblocks's blockchain management platform. You'll be responsible for building cutting-edge blockchain infrastructure while implementing high-throughput, real-time scalable software solutions.

As a Blockchain Engineer, you will be instrumental in the research and integration of blockchain technologies into the Fireblocks platform. Your responsibilities will include collaborating closely with foundations and developers to gain a deep understanding of blockchain protocols and on-chain projects, then applying that knowledge to implement new features within the platform.

You will focus equally on external protocol integration patterns and internal wallet infrastructure. This role serves as a technical bridge between raw on-chain capabilities and the wallet features delivered to our customers.

What You'll Do

• Implement modern backend applications and infrastructure in a microservices architecture, using the latest technologies and development practices.
• Deep dive into the latest blockchain technology and become an expert in the fundamentals, protocols, and features of the chains we support.
• Collaborate effectively with developers, engineers, and other roles while demonstrating strong independent problem-solving abilities.
• Contribute to production reliability through on-call participation, incident response, and post-incident follow-ups.

What You'll Bring

• 5+ years of backend development experience in modern languages (Go, Python, JavaScript/TypeScript)
• 3+ years of hands-on blockchain development experience
• Experience working on high-scale distributed systems
• Understanding of microservices architecture and API design
• Knowledge of consensus mechanisms, cryptographic primitives, and distributed systems
• Strong problem-solving skills and attention to detail
• Strong verbal and written communication skills and a collaborative mindset

Preferred

• Experience building blockchain solutions for enterprise or institutional use cases
• Understanding of security best practices for smart contracts and blockchain systems
• Demonstrated ability to apply AI tools in day-to-day development
• Understanding of MPC, multi-signature wallets, or other advanced cryptographic techniques
• Bachelor's degree in Computer Science, Engineering, or a related field
• Experience with Docker, Kubernetes, and Helm

We are seeking an Application Security Engineer with a strong background in web application security design, secure development practices, and vulnerability testing. This role also requires practical experience with Software Bill of Materials (SBOM) management and implementation, contributing to our secure SDLC and software supply chain risk reduction efforts.

Duties and Responsibilities:

• Perform threat modeling, security architecture review, and design analysis for web applications and APIs.
• Conduct manual and automated security testing during development and pre-release stages.
• Design and implement security pipelines (including SAST and DAST) and integrate them into the SDLC process.
• Implement and manage SBOM generation and consumption processes across the SDLC.
• Collaborate with development teams to ensure timely remediation of identified vulnerabilities.
• Maintain security guidance aligned with OWASP best practices and provide trainings for development teams.
• Stay current with evolving application security threats, tools, and industry developments.

Qualifications and Experience:

• 3–5 years of experience in application security, with a focus on web applications and API security.
• Good knowledge of at least one scripting or programming language (e.g., Python, JavaScript, C#, or Go).
• Experience with tools like OWASP ZAP, Burp Suite, Snyk, or similar.
• Familiarity with secure coding, DevSecOps, and container security concepts.
• Strong understanding of CVE, CVSS, and vulnerability disclosure workflows.
• Excellent command of business English.
• Preferred Qualifications:
• Knowledge of SBOM standards (CycloneDX, SPDX) and experience integrating SBOM tooling into CI/CD pipelines.
• Knowledge of software composition analysis (SCA) tools.

At JetBrains, code is our passion. Since 2000, we’ve been dedicated to creating some of the most effective developer tools in the world. Our products automate routine checks and corrections, speeding up production and freeing developers to focus on growth, discovery, and creation.

We are currently looking for a Sales Excellence Manager (Business Partner) to join our new department.

The Business Partner Team

This brand-new team focuses on driving sales excellence through best practices, KPI management, and operational support across the entire sales process. Our broad scope includes:

• Leading sales discipline and performance

• Supporting CRM and data hygiene standards

• Enabling accurate forecasting

• Partnering closely with Sales to accelerate revenue growth

We are looking for a proven Business Partner who can own KPI management, support end-to-end sales processes, and ensure the highest standards of CRM hygiene and data quality. From day one, you will work cross-functionally and collaborate with sales leaders, becoming a trusted partner for a dedicated sales segment or product line.

What You'll Be Responsible For:

• KPI & Performance Management: Develop and continuously improve the KPI framework for sales teams, including performance analysis and efficiency tracking across all sales roles (including unmanaged sales).

• Goal Setting & Incentives: Manage the end-to-end goal-setting process, from initial KPI definition to final incentive payout.

• Sales Excellence Metrics: Develop and monitor key metrics such as pipeline quality, win–loss analysis, and CRM hygiene.

• Operational Support: Support SLA-driven processes such as lead uploads and data delivery for Sales initiatives.

• Forecasting & Reporting: Manage and improve sales forecasting accuracy in close collaboration with sales leaders. Prepare regular reports to track progress against plans and goals.

• Strategic Partnership: Partner closely with commercial unit leaders to support critical business decision-making.

• Process Improvement: Dive into day-to-day sales operations to proactively identify issues, refine processes, and provide relevant data support.

We're Looking for Candidates Who Have:

• Experience: Proven experience in KPI development, performance management, sales analytics, or Sales Operations.

• Technical Skills:

  • Strong analytical skills with hands-on experience in SQL.

  • Advanced Excel skills (functions, pivot tables).

• Mindset: A structured, logical approach to problem-solving, with a proactive, ownership-driven, and outcome-focused mindset.

• Education: A bachelor’s degree or higher, preferably in economics, finance, mathematics, IT, or management.

• Language: Professional proficiency in English (B1/B2 or higher).

It Would Be a Plus If You Have:

• Experience working with CRM systems (e.g., Salesforce) and improving data quality and hygiene.

• Experience setting up, supporting, or optimizing business and sales processes.

• Experience working closely with Sales, SDR, or Revenue teams.

#LI-HYBRID 

Easygo is an Australian technology powerhouse behind global brands Stake, KICK, and Twist Gaming. As we continue to scale our presence across Serbia, Denmark, Italy, and other locations, we are hiring our first IT Manager in Europe. This is a unique opportunity to build and own IT operations in EMEA from the ground up, working closely with our global IT & Security teams in Australia.

Who we’re looking for

You’ll be the go-to person for all IT matters across Europe — supporting the team day-to-day, solving technical challenges, and making sure everything runs smoothly. This is a hands-on role with ownership: you’ll be managing endpoints, systems, and access, while also improving processes and setting things up for scale as we grow in the region.

Key Responsibilities

IT Operations & Service Delivery 

• Own IT support across EMEA and act as the main point of contact
• Provide hands-on L2/L3 support and ensure high service quality
• Manage core tools (Google Workspace, Slack, Atlassian) and align with global IT standards

Endpoint Management & Asset Register

• Manage device lifecycle (setup, security, compliance, offboarding)
• Maintain an accurate asset register and ensure device standardisation

Network & Infrastructure

• Support office networking (Wi-Fi, VPN, connectivity) 
• Ensure stable and secure infrastructure across locations

Scripting, Automation & Integrations 

• Build automations, scripts, and workflows to improve efficiency
• Use APIs and tools to streamline provisioning and reporting

People Leadership

• Mentor and support a direct report as the team grows
• Help build and scale the IT function in EMEA

Employee Lifecycle (Onboarding & Offboarding)

• Own IT onboarding/offboarding and access management
• Continuously improve processes and automate where possible

IT Procurement & Budget Manage

• IT procurement and vendor coordination
• Ensure spend aligns with budget and business needs

Cybersecurity & Compliance

• Ensure security standards are followed across systems and devices
• Support access control, endpoint hardening, and incident response

Knowledge Management & Project Participation

• Maintain clear documentation, SOPs, and knowledge base 
• Support IT projects, rollouts, and system improvements

Qualifications and skills

• 7+ years in a Systems Administrator or IT Operations role with progressive responsibilities 
• 2+ years experience supervising, mentoring, or leading IT team members
• Strong hands-on experience with Google Workspace, Slack, and the Atlassian suite (Jira, JSM, Confluence)
• Experience administering MDM platforms (FleetDM, Intune), including device onboarding and policy deployment
• Solid understanding of identity and access management, including 2FA, SAML, and SCIM integrations and cybersecurity practices
• Experience resolving advanced technical issues and acting as a Level 2/3 support escalation point
• Proven ability to produce and maintain documentation and knowledge base materials
• Exposure to project-based work with involvement in IT infrastructure or SaaS projects

Preferred Qualifications

• Certification in AWS (SysOps Administrator, Solutions Architect Associate)
• Experience with Terraform, GitOps, or other infrastructure-as-code practices

Who You Are

• Proactive, independent, and comfortable owning problems end-to-end
• Highly organised and able to prioritise in a fast-paced environment
• Strong communicator with both technical and non-technical stakeholders
• Focused on continuous improvement and building scalable systems

Why Join Easygo?

• Performance Reward: Annual bonus linked to individual and company performance.
• Professional Growth: Opportunities for development, learning, and career progression within a global organization.
• Health & Wellbeing: Private health insurance for you and your dependants.
• Office Perks: Daily catered lunch, snacks and beverages, parking reimbursement, and a modern Belgrade office.
• Global Exposure: Opportunities to collaborate with—and occasionally visit—our Melbourne headquarters.
• Team Culture: Regular team-building activities and a professional, collaborative working environment.

We believe in-person collaboration is key to building strong teams and delivering great results. This role follows a hybrid work model, with a strong on-site presence at our Belgrade office (3 days per week) and flexibility when needed.

Come as you are. Be part of something bigger. Click play on your career today.

We are looking for a mature person with a high sense of ownership and good stakeholder management skills, a person who can work autonomously with a minimum level of direction, a person who enjoys contributing to improving the company's efficiency and making a difference.

We consider candidates with a background in project/program/team management, change/transformation management, operations, process improvement, and various leadership roles.

✅ Responsibilities:

✔️ Project Management

• Projects are completed with no delays or reasonable delays are agreed and confirmed in advance with the stakeholders.
• PMO guidelines are strictly followed:
• Necessary project documentation is in place and up to date (Weekly detailed project plan, Requirements, etc).
• All project-related JIRA tasks are in place and up to date - initiatives, epics, bugs;
• Weekly reporting is done;
• Necessary project ceremonies and communications are conducted: project kick-off, weekly project sync and demos, project sign-off, handover to operations and closure.
• Escalations, if needed, are done timely and in a proper way;
• Use recommended tools: slack channel, confluence, JIRA, g-mail.
• Control project scope, timeline, resources, risks;
• Control your loading and proactively provide clear and justifiable information on your loading, assignments, plans, and capacity to your manager - ask load more or unload or keep the loading as is;
• Contribute to the corporate improvement/transformation projects when required (tools, processes, reporting, etc).

✔️ Stakeholder Satisfaction

• Clearly understand who are your stakeholders for every project and have a list of them;
• Regularly inform the stakeholders through public communication channels (slack, g-mail) about the project progress, project risks, any significant project changes.
• Facilitate decision making;
• Manage stakeholder expectations and gather stakeholder feedback.

✔️ Program Management 

• Lead development teams resource planning for your stream;
• Handle scope changes for the stream;
• Provide reporting for the stream progress;
• Lead Quarterly Planning;
• Gather information about risk escalation and highlight it to the Delivery Manager.

✅ Requirements:

✔️ Skills:

• 5+ years in program or project management (prior experience in Banking and Payments is highly valued);
• Experience with payments integrations and coordinating diverse creative and technical teams;
• Project control and execution;
• Change and stakeholder management.;
• Clear communication appropriate for audience level;
• Conducting effective meetings;
• Design business processes;
• Conflict resolution;
• Decision-making.

✔️ Behavior:

• Be transparent, positive, open, friendly, and ready to help;
• Good sense of ownership, be proactive;
• Be quick and reliable;
• Maintain high quality of work results;
• Tolerance to changes.

✔️ Language:

• Advanced written and spoken English is required

Project Overview:

As part of our team, you’ll collaborate with people of all styles, skill sets and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

As a Senior C developer at Core Platform Engineering team your role will be to enhance the industry’s most innovative embedded networking solution for streaming audio and to develop the firmware for new product introductions. You will work with some of the brightest minds in the business across multiple disciplines of software, hardware, acoustics and WiFi technologies. You will have fun and innovate every day in our fast paced and creative environment.

What You’ll Do

• Use your knowledge of C, Linux kernel mode development, to integrate components into the platform simulator, to bring up new prototypes and future client products on the latest, highest performing wireless networking hardware.
• Leverage your curiosity in solving intricate, hard-to-replroduce defects in Linux kernel.
• Work closely with the Hardware and Platform Software teams to optimize clients platform performance, maintaining our market position as the most advanced audio hardware system in the world.

Activities

• Writing clean, maintainable code
• System architecture & technical designs
• Debugging
• Optimization
• Documentation
• Working in a team setting
• Code reviews, providing feedback
• Time estimation

Required Skills & Expertise

• 5+ yrs of experience in C
• Strong expertise in Linux kernel development and debugging
• Proficiency in Python
• Exposure to working with a software team that utilizes agile methodologies
• CI/CD systems

Preferred Qualifications

• Solid Python experience
• C++

What we offer:
•     Dynamic and supporting international teams.
•     Regular assessments and performance reviews. You will have the opportunity for promotion, bonuses and a raise in accordance with the pace at which you develop and your performances.
•     Hybrid or office work.
•     20-25 vacation days per year.
•     4 days of sick leave (100% paid)
•     Equipment for work, laptop and all necessary additions.
•     Access to trainings and courses.
•     Private health insurance.
•     FIT Pass card for many sports’ facilities

Summary

The Partner GTM Lead is responsible for defining and executing a partner‑led go‑to‑market strategy for Proximus Global’s enterprise portfolio, with a primary focus on Digital Identity (Telesign – Protect) and Messaging & Customer Engagement (Route Mobile – Engage) - This is a senior individual contributor role operating at the intersection of product, partners, and regional GTM execution, enabling scalable growth through technology, channel, and ecosystem partnerships.

Essential Functions

Partner‑Led GTM Strategy

• Define and drive a partner‑centric GTM strategy aligned with product capabilities, target segments, and regional priorities.
• Translate product features into clear partner value propositions and use cases.

Partner & Ecosystem Development

• Identify, onboard, and manage strategic channel, technology, and solution partners.
• Build senior‑level relationships across partner business, technical, and GTM teams.
• Represent Proximus Global in relevant industry and ecosystem forums.

Partner Enablement & Deal Orchestration

• Act as the main point of contact between partners and internal teams (product, sales, legal, finance).
• Structure and convert partner‑sourced opportunities into scalable, repeatable deal flows.
• Equip partners with the right messaging, technical understanding, and GTM assets.

Regional Execution & Sales Alignment

• Work with regional sales teams to support partner‑driven opportunities.
• Ensure partner‑generated leads are aligned with regional execution and converted into profitable contracts.

Product Evangelism & Cross‑Functional Alignment

• Act as a GTM spokesperson with partners and analysts.
• Provide structured market and partner feedback to product and GTM teams.
• Support partner‑related GTM programs and launches across brands.

Essential Requirements

• Experience in GTM, Partner Strategy, Product Marketing, or Solutions roles in B2B technology.
• Strong understanding of partner‑led growth models and indirect sales motions.
• Ability to translate complex products into partner‑ready value propositions.
• Proven cross‑functional collaboration skills in international environments.
• Strong communication and stakeholder management skills.
• Fluent in English; additional languages are a plus.

We Are Offering

• A strategic role with high visibility across Proximus Global’s enterprise GTM.
• Exposure to Digital Identity, Fraud & Trust, and Messaging platforms.
• An international, collaborative working environment.
• Competitive compensation and benefits.

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.

About the role:

ABBYY Vantage is our flagship Document AI platform – a cloud-native, microservices-based product that combines purpose-built AI, OCR, NLP, and direct LLM integration to help enterprise customers extract, classify, and act on data from any document. Vantage 3.0, our latest release, introduces native Azure OpenAI integration, enterprise-grade compliance and redaction, a real-time analytics dashboard, and a growing library of pre-configured AI skills. Over 10,000 customers trust ABBYY – including Fortune 500 companies like DHL, Johnson & Johnson, FDA, PwC, KeyBank, Spotify, and H&R Block – to automate their most complex document workflows.

We are looking for a Senior Software Engineer to join the Vantage engineering team. You will be a hands-on contributor building and evolving the services that power Vantage's document AI capabilities – from OCR pipelines and skill training workflows to API integrations and analytics infrastructure. You bring strong engineering fundamentals, a quality-first mindset, and a drive to deliver reliable, scalable software in a cloud-native environment.

Job Responsibilities:

• End-to-End Development: Design, develop, test, and deploy features and services within the Vantage platform, contributing to areas such as document processing pipelines, AI skill management, cloud infrastructure, and API layers.
• Code Quality: Write clean, maintainable, well-tested code; actively participate in code reviews and champion engineering best practices across your team.
• Cross-Functional Collaboration: Work closely with product managers, UX designers, ML engineers, and fellow software engineers to translate Vantage feature requirements into well-architected solutions.
• Continuous Improvement: Identify and surface improvements to existing Vantage services, tooling, and delivery workflows; contribute to reducing technical debt and increasing engineering velocity.
• System Reliability: Monitor the health and performance of Vantage cloud services; investigate and resolve production incidents in a timely manner.
• Technical Growth: Stay current with advances in Document AI, cloud-native patterns, and GenAI integration approaches that could enhance the Vantage platform.

Job Requirements:

• 5–9 years of professional software engineering experience with deep expertise in C# .NET and C++, willing to work with both languages
• Proven experience designing, implementing, and operating CI/CD pipelines for building, testing, and deploying workflows using GitHub Actions and/or Azure DevOps Pipelines
• Good understanding of microservices architecture, distributed system design, and cloud-native patterns at enterprise scale
• Demonstrated track record of delivering high-quality, testable code
• Strong analytical and debugging skills with the ability to investigate complex issues across distributed systems

Desired Qualifications

• Experience in cloud, preferably using Microsoft Azure (AKS, Storage, Key Vaults, Azure SQL or equivalent)
• Hands-on experience designing and operating workflow-driven systems (orchestration, retries, timeouts, and state management)
• Experience integrating Machine Learning, Neural Networks or LLMs into enterprise applications and workflows
• Familiarity with OCR, NLP and computer vision technologies
• Comfort operating across a globally distributed engineering organization spanning multiple regions and cultures

We are looking for a Platform Data Engineer to join our Spanish hub in Belgrade and work on real-time analytics and streaming solutions. You’ll design scalable data architectures, optimize pipelines, and drive best practices across teams.

✅ Responsibilities:

• Advise business streams on data platform architecture: when and how to use ClickHouse, explain data flow architecture;
• Review code and solutions from business teams, ensure best practices and scalability;
• Design and build platform data architecture: tables, materialized views, and views in ClickHouse;
• Configure and maintain Debezium and MSK Kafka connectors;
• Build and optimize data pipelines and database performance;
• Lead and drive initiatives to improve data platform standards and adoption.

✅ Requirements:

• 5+ years of hands-on experience working with data;
• Strong expertise in ClickHouse (schema design, queries, performance optimization);
• Good knowledge of relational databases (e.g., MySQL), ability to analyze and reverse-engineer schemas and code;
• Experience with streaming tools (Kafka, Debezium, connectors);
• Ability to review code and guide teams in architectural decisions;
• Strong problem-solving and communication skills;
• Experience driving initiatives across teams.

✅ Why you should join us?

We offer Excellent benefits, including but not limited to:
🧑🏻‍💻 Learning and development opportunities and interesting challenging tasks; 
✈️ Relocation package (tickets, staying in a hotel for 2 weeks); 
📚 Opportunity to develop language skills, with partial compensation for the cost of Spanish classes (for localisation purposes). 
🏥 Global coverage health insurance. 
🏝 Time for proper rest, with 23 working days of annual vacation and an additional 6 paid sick days. 
📈 Competitive remuneration level with annual review. 
🤝 Teambuilding activities

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As our Engineering Manager for Antifraud, you will lead the development of a critical platform that protects businesses and users from fraud at scale. You’ll own a high-impact service powered by historical data analysis, shaping how we detect, prevent, and respond to threats in real time.

You’ll operate at the intersection of data, backend systems, and product execution, translating complex requirements into scalable solutions. By leading a talented team and staying hands-on with the code, you will ensure our antifraud capabilities are not only robust and reliable—but continuously evolving to stay ahead of emerging risks.

What You’ll Own & Drive

• Antifraud Platform Ownership – Lead the end-to-end development and operation of our antifraud solution, ensuring performance, scalability, and reliability at every layer.
• Team Leadership & Delivery – Manage and mentor a team of 4–5 engineers, fostering a high-performance culture while delivering high-quality features on time.
• Technical Architecture & Scalability – Drive system design and architectural decisions for distributed, data-intensive systems built to operate at scale.
• Cross-Functional Collaboration – Partner closely with Product, Customer Success, and GTM teams to translate business needs into impactful technical solutions.
• Execution Excellence – Break down product requirements into clear engineering tasks, ensuring predictable and efficient delivery.
• Hands-On Engineering – Contribute directly to the codebase, participate in code reviews, and uphold engineering best practices.
• Operational Excellence – Own observability, monitoring, alerting, and performance tracking to ensure system health and continuous improvement.
• Data & Performance Insights – Leverage analytics and system metrics to optimize fraud detection performance and inform future enhancements.

The Qualities That Set You Apart

• Technical Leader – You combine strong backend expertise with the ability to guide teams through complex engineering challenges.
• Systems Thinker – You design scalable, distributed systems with a deep understanding of data flow, reliability, and performance.
• Hands-On Builder – You’re comfortable diving into code while leading others, setting the standard for engineering excellence.
• Cross-Functional Partner – You communicate effectively with Product, CS, and GTM, aligning technical execution with business impact.
• Quality & Ownership Driven – You take full responsibility for your systems—from architecture to production reliability.
• Data-Oriented Problem Solver – You leverage data and analytics to drive decisions and continuously improve system outcomes.
• Calm in Complexity – You bring structure to ambiguity and thrive in fast-paced, evolving environments.

Your Background

• 5+ years of hands-on experience with Java (Spring Boot preferred)
• 2+ years in an engineering management or team lead role
• Strong experience building and operating backend systems in production
• Proven expertise with distributed systems, messaging systems (Kafka), and databases
• Experience working cross-functionally with Product and business teams
• Strong communication and leadership skills

Nice to have:

• Familiarity with graph databases (Neo4j)
• Experience with data-driven or analytics-heavy products

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As our QA Automation Engineer, you will be the guardian of quality across our Native platforms. You’ll design, build, and maintain robust automated test frameworks specifically for mobile applications, while applying meticulous manual testing to ensure seamless and reliable user experiences on both iOS and Android. Your work will safeguard trust in our native products by proactively identifying issues, validating performance across devices, and collaborating closely with developers, designers, and product teams to embed quality at every stage of development. This role demands both technical expertise in native environments and a strong sense of ownership—you will be a key driver of confidence and excellence in every mobile release.

What You’ll Own & Drive

• Automation Framework Development – Design, implement, and scale robust test automation systems for API, web, and mobile applications.
• Comprehensive Test Coverage – Write and maintain clear test cases, combining automated and manual approaches to validate end-to-end functionality.
• Cross-Functional Collaboration – Partner closely with developers, product managers, QA peers, and DevOps to align on quality objectives and streamline delivery.
• CI/CD Integration – Embed automated testing into continuous integration pipelines, ensuring rapid and reliable releases.
• Defect Prevention & Resolution – Detect issues early, debug failures efficiently, and provide actionable insights that improve system resilience.
• Customer-Centric Quality – Validate features against user needs and real-world conditions, ensuring every deliverable builds trust.
• Process Ownership – Independently manage testing cycles for assigned projects, balancing speed with thoroughness.
• Knowledge Sharing & Enablement – Contribute to QA best practices, mentoring teammates, and raising the quality bar across the organization.

The Qualities That Set You Apart

• Automation Champion – You’re fluent in frameworks like Appium or WebdriverIO and you write elegant, maintainable scripts.
• Problem Solver at Scale – You thrive on debugging complex systems and building automation that adapts to growth.
• DevOps-Aligned Tester – You understand CI/CD pipelines, Git workflows, and the role automation plays in continuous delivery.
• Collaborative Partner – You communicate with clarity, bridging technical and non-technical audiences to keep quality visible and aligned.
• Curious & Proactive – You constantly look for ways to improve coverage, optimize workflows, and anticipate risks before they impact users.
• Independent & Accountable – You can drive projects forward autonomously while owning outcomes with pride.

Your Background

• 4+ years of software testing experience, with a strong focus on native applications automation.
• Proven hands-on expertise with test Appium framework.
• Experience working with cloud based device farms such as Sauce Labs and LambdaTest
• Strong scripting ability in Java, JavaScript, or similar languages.
• Solid experience in API testing using automation tools such as RestAssured.
• Familiarity with CI/CD pipelines (GitHub, GitLab, or similar).
• Proficiency with Git for version control and collaborative code management.
• Demonstrated success in cross-functional collaboration across development, QA, product, and DevOps.
• Experience working with SDKs in testing environments.
• Excellent analytical, debugging, and communication skills.
• Extensive API testing experience using automation frameworks (e.g., RestAssured) to ensure backend functionality and integrations.

• Experience with performance testing tools (e.g., Gatling, JMeter) is a plus.
• Exposure to cloud environments (AWS, Azure) and testing in distributed systems.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As a Senior Site Reliability Engineer at Incode, you will be the backbone of our cloud infrastructure. You’ll architect and evolve scalable, cloud-native systems that power secure and seamless identity experiences, leveraging Kubernetes, Terraform, and AWS. Your work will accelerate deployments, fortify monitoring and observability, and ensure reliability at global scale. Partnering closely with our developers, you’ll transform complex challenges into resilient, automated solutions that keep our applications highly available and performant. You will be a key enabler of speed, trust, and innovation—driving how Incode builds, delivers, and scales AI-driven identity verification for the world.

What You’ll Own & Drive

• Cloud-Native Infrastructure – Design, implement, and maintain Kubernetes-based environments that deliver scalability, resilience, and security.
• Infrastructure as Code (IaC) – Implement and manage Terraform-driven automation to ensure consistency, repeatability, and reliability across all client deployments.
• Production Reliability – Troubleshoot and resolve issues in live environments, minimizing downtime and ensuring seamless customer experiences.
• Monitoring & Logging – Build and optimize observability solutions with Prometheus, Loki, ELK, or similar stacks, tailoring systems to business and performance needs.
• Engineering Standards – Contribute to and refine internal best practices, methodologies, and automation frameworks that elevate the DevOps culture.
• Continuous Innovation – Stay on top of AWS and DevOps advancements, introducing new tools and approaches that enhance speed, efficiency, and scalability.

The Qualities That Set You Apart

• Cloud-Native Builder – You bring proven expertise in designing, deploying, and managing applications on Kubernetes, with a deep understanding of its architecture and core concepts.
• Infrastructure as Code Champion – You’re highly skilled with Terraform, driving automation and consistency across complex environments.
• Pipeline Innovator – You have hands-on experience implementing and optimizing CI/CD workflows using GitLab CI/CD or GitHub Actions, accelerating delivery while ensuring quality.
• AWS Practitioner – You possess a strong command of core AWS services (EC2, VPC, S3, IAM, etc.) and know how to leverage them for scalable, secure solutions.
• Systems & Networking Thinker – You understand networking fundamentals—TCP/IP, DNS, HTTP/S—and apply them to build reliable, high-performance systems.
• Clear Communicator – You excel at translating technical solutions into language that resonates with both technical peers and non-technical stakeholders.

Your Background

• Proven experience as a Site Reliability Engineer / DevOps Engineer or in a similar role.
• Hands-on experience deploying and managing Kubernetes-based applications.
• Strong expertise in Terraform and infrastructure automation.
• Experience designing and implementing CI/CD pipelines with GitLab CI/CD or GitHub Actions.
• Solid understanding of AWS services including EC2, VPC, S3, IAM, and related offerings.
• Knowledge of networking protocols and best practices (TCP/IP, DNS, HTTP/S).
• Strong written and verbal communication skills, with the ability to present technical solutions effectively.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

At JetBrains, code is our passion. Since 2000, we’ve focused on helping developers work faster by automating routine checks and fixes.  Our tools are used by over 12.5 million people worldwide, including eighty-eight Fortune Global 100 companies.

We are seeking a detail-oriented IAM Security Specialist to lead the integration, support, and governance of our identity ecosystem. You will be the bridge between technical implementation and security compliance, ensuring that every identity, whether human or machine, has exactly the permissions it needs and nothing more. Your focus will be on building scalable RBAC models and maintaining a rigorous access review cycle.

Key responsibilities

System integration and support:

• Lead the technical integration of new applications and services into our centralized IAM platform.
• Provide expert support for complex authentication/authorization issues and serve as a technical escalation point.
• Maintain and optimize IAM infrastructure, including SSO (SAML, OAuth 2.0, OIDC), MFA, and PAM solutions.

Access governance and permission reviews:

• Execute and oversee periodic access re-certifications, ensuring compliance across periodic audit cycles (SOC 2).
• Conduct detailed permission reviews for individuals and system integrations to enforce the Principle of Least Privilege (PoLP).

RBAC and ABAC modeling:

• Design, document, and implement Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) frameworks across a wide range of systems.
• Partner with cross-functional teams (IT, Product, HR) to define business roles and translate them into technical entitlements.

Required skills and experience

• 3+ years of professional experience focused on Identity and Access Management (IAM) engineering or architecture.
• Proven experience administering enterprise IAM solutions and integrating them with diverse systems (e.g., Okta, Auth0, Ping Identity, Microsoft Entra ID).
• Scripting and automation skills using a scripting language such as Python, Go, Bash, or PowerShell.
• Familiarity with cloud IAM solutions (e.g., AWS IAM, GCP IAM).
• Solid understanding of networking, security protocols, and SSO technologies and standards, including SAML, OAuth 2.0, and OIDC.

Preferred qualifications

• Experience in the software development industry, particularly with managing access to source code repositories (Git/GitHub/GitLab) and CI/CD tools (TeamCity, GitLab CI).
• Hands-on experience with Privileged Access Management (PAM) concepts and tools.
• Knowledge of Zero Trust Architecture (ZTA) principles and how to apply them to developer workflows.
• Security certifications (e.g., CISSP, CISA, relevant vendor certifications).
• Familiarity with compliance frameworks relevant to software vendors (SOC 2).
  
  

Why join JetBrains?

JetBrains provides a highly technical and intellectually stimulating environment. You'll work on identity and access management systems used by millions of developers, with the opportunity to work with cutting-edge technologies every day. Help us keep our tools and systems secure. 
We offer:

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.
#LI-DNI 

The Collection Analyst contributes to the financial health and operational efficiency of the organization by managing end-to-end trade finance processes across billing, collection, and payment activities.

The main focus of this role would be Collection: executing and following up on collection claims, ensuring timely payment, and managing cash allocation.

General Responsibilities:

• Manage a dedicated portfolio of trade partners, ensuring accuracy, compliance, and timely execution of financial operations.
• Collaborate with internal stakeholders (Finance, Sales, Legal, Operations) to resolve issues and provide visibility on performance indicators.
• Support process improvement and automation initiatives to enhance efficiency and reduce manual interventions.
• Monitor and report on relevant KPIs (DSO, DPO, billing accuracy, open disputes, and cash flow).
• Monitor and report on KPIs (DSO, DPO, cash flow) for assigned partners & cases, supporting the manager in achieving financial targets by focus on the assigned cases and operators
• Contribute to audits, reconciliations, and internal control reviews.

• Execute collection actions and follow up with partners to ensure timely payment of invoices.
• Manage outgoing payments and accurate allocation of incoming cash.
• Monitor DSO/DPO trends and support free cash flow improvement initiatives.

Essential Requirements

• 2+ years of experience preferred in billing, collection and payment management, or related financial operations;
• Bachelor’s degree (or equivalent experience) in Finance, Accounting, Business Administration, or related field;
• Fluent in English (speaking, reading, writing), additional languages are an asset;
• Strong analytical and problem-solving abilities;
• Excellent communication and collaboration skills;
• In-depth knowledge of collection and/or payment processes;
• Proactive, detail-oriented, and results-driven approach;
• Proficiency in MS Office and ERP/finance tools;
• Familiarity with automation and AI tools (Power BI, YayPay, D365);
• Telco and IT industry experience is a plus.

We are offering

• Good compensation - Competitive € salary plus benefits package.
• Development opportunities.
• Challenging but also a friendly working environment.
• And much, much more...

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.

P-1415

At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business.

Founded by engineers, Databricks has started a multi-year journey to build the best Data Intelligence Platform. For this we are building on top of a great foundation but our goal is to go further to build dramatically better products. We want to revisit every component to provide our customers with the fastest, easiest to use and most secure data platform for all their data workloads.

As a software engineer, you will join as a founding member of not only the Belgrade site, but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values.

The impact you'll have:

Our backend teams span many domains across our essential service platforms. For instance, you might work on challenges such as:

• Problems that span from product to infrastructure including: distributed systems, at-scale service architecture and monitoring, workflow orchestration, and developer experience.
• Build reliable, secure and high performance services and client libraries for storing and accessing humongous amount of data on cloud storage backends, e.g., AWS S3, GCS, Azure Blob Store.
• Develop product features that empower our customers to easily store and access their data.

What we look for:

• BS (or higher) in Computer Science, or a related field
• 5+ years of production level experience in one of: Java, Scala, C++, or similar language
• Experience developing large-scale distributed systems
• Experience working on a SaaS platform or with Service-Oriented Architectures
• Knowledge of SQL

P-1415

At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business.

Founded by engineers, Databricks has started a multi-year journey to build the best Data Intelligence Platform. For this we are building on top of a great foundation but our goal is to go further to build dramatically better products. From the Storage Engine (data layout, encryption, caching, ...) to the Query Engine (Vectorization, Query Optimization, …), we want to revisit every component to provide our customers with the fastest, easiest to use and most secure data platform for all their data workloads.

As a software engineer, you will join as a founding member of the not only the Belgrade site, but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values (own-it, data decide, teamwork, customer-obsessed).

The responsibilities you will have:

• Drive requirements clarity and design decisions for ambiguous problems
• Produce technical design documents and project plans
• Develop new features
• Mentor more junior engineers
• Test and rollout to production, monitoring.

What we look for:

• BS in Computer Science or equivalent practical experience in databases or distributed systems
• Comfortable working towards a multi-year vision with incremental deliverables
• Motivated by delivering customer value and impact
• 5+ years of production level experience in either Java, Scala or C++
• Solid foundation in algorithms and data structures and their real-world use cases
• Experience with distributed systems, databases, and big data systems (Apache Spark™, Hadoop)

P-1414

At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business.

Founded by engineers, Databricks has started a multi-year journey to build the best Data Intelligence Platform. For this we are building on top of a great foundation but our goal is to go further to build dramatically better products. We want to revisit every component to provide our customers with the fastest, easiest to use and most secure data platform for all their data workloads.

As a software engineer, you will join as a founding member of not only the Belgrade site, but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values.

The impact you'll have:

Our backend teams span many domains across our essential service platforms. For instance, you might work on challenges such as:

• Problems that span from product to infrastructure including: distributed systems, at-scale service architecture and monitoring, workflow orchestration, and developer experience.
• Build reliable, secure and high performance services and client libraries for storing and accessing humongous amount of data on cloud storage backends, e.g., AWS S3, GCS, Azure Blob Store.
• Develop product features that empower our customers to easily store and access their data.

What we look for:

• BS (or higher) in Computer Science, or a related field
• 3+ years of production level experience in one of: Java, Scala, C++, or similar language
• Experience developing large-scale distributed systems
• Experience working on a SaaS platform or with Service-Oriented Architectures
• Knowledge of SQL

P-1414

At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business.

Founded by engineers, Databricks has started a multi-year journey to build the best Data Intelligence Platform. For this we are building on top of a great foundation but our goal is to go further to build dramatically better products. From the Storage Engine (data layout, encryption, caching, ...) to the Query Engine (Vectorization, Query Optimization, …), we want to revisit every component to provide our customers with the fastest, easiest to use and most secure data platform for all their data workloads.

As a software engineer, you will join as a founding member of the not only the Belgrade site, but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values (own-it, data decide, teamwork, customer-obsessed).

The responsibilities you will have:

• Drive requirements clarity and design decisions for ambiguous problems
• Produce technical design documents and project plans
• Develop new features
• Mentor more junior engineers
• Test and rollout to production, monitoring.

What we look for:

• BS in Computer Science or equivalent practical experience in databases or distributed systems
• Comfortable working towards a multi-year vision with incremental deliverables
• Motivated by delivering customer value and impact
• 3+ years of production level experience in either Java, Scala or C++
• Solid foundation in algorithms and data structures and their real-world use cases
• Experience with distributed systems, databases, and big data systems (Apache Spark™, Hadoop)

P-1416

At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business.

Founded by engineers, Databricks has started a multi-year journey to build the best Data Intelligence Platform. For this we are building on top of a great foundation but our goal is to go further to build dramatically better products. We want to revisit every component to provide our customers with the fastest, easiest to use and most secure data platform for all their data workloads.

As a software engineer, you will join as a founding member of not only the Belgrade site, but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values.

The impact you'll have:

Our backend teams span many domains across our essential service platforms. For instance, you might work on challenges such as:

• Problems that span from product to infrastructure including: distributed systems, at-scale service architecture and monitoring, workflow orchestration, and developer experience.
• Build reliable, secure and high performance services and client libraries for storing and accessing humongous amount of data on cloud storage backends, e.g., AWS S3, GCS, Azure Blob Store.
• Develop product features that empower our customers to easily store and access their data.

What we look for:

• BS (or higher) in Computer Science, or a related field
• 8+ years of production level experience in one of: Java, Scala, C++, or similar language
• Experience developing large-scale distributed systems
• Experience working on a SaaS platform or with Service-Oriented Architectures
• Knowledge of SQL

P-1416

At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business.

Founded by engineers, Databricks has started a multi-year journey to build the best Data Intelligence Platform. For this we are building on top of a great foundation but our goal is to go further to build dramatically better products. From the Storage Engine (data layout, encryption, caching, ...) to the Query Engine (Vectorization, Query Optimization, …), we want to revisit every component to provide our customers with the fastest, easiest to use and most secure data platform for all their data workloads.

As a software engineer, you will join as a founding member of the not only the Belgrade site, but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values (own-it, data decide, teamwork, customer-obsessed).

The responsibilities you will have:

• Drive requirements clarity and design decisions for ambiguous problems
• Produce technical design documents and project plans
• Develop new features
• Mentor more junior engineers
• Test and rollout to production, monitoring.

What we look for:

• BS in Computer Science or equivalent practical experience in databases or distributed systems
• Comfortable working towards a multi-year vision with incremental deliverables
• Motivated by delivering customer value and impact
• 8+ years of production level experience in either Java, Scala or C++
• Solid foundation in algorithms and data structures and their real-world use cases
• Experience with distributed systems, databases, and big data systems (Apache Spark™, Hadoop)

P-1341

At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers and dedicated to our customers, we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for working with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started.

As a software engineer, you will work with our engineering team to build infrastructure and products for the Databricks platform. You will join a cohort of engineers who will build their careers through collaborative projects and learning opportunities. With a dedicated mentor and supportive team, you'll onboard quickly and start contributing to impactful projects soon after starting here at Databricks!

The impact you will have:

• Work with a team to build features and improve architecture for the Databricks platform
• Develop and extend the Databricks product
• Own full software development lifecycle: design, development, testing, and operating in production
• Build solutions with a high level of reliability, scalability, and security

What we look for:

• You will graduate between fall 2025 and summer 2026 with a degree in Computer Science, Engineering, or related subject
• You have implementation skills with a general purpose program language, such as Python, Java, or C++
• You have knowledge of algorithms, data structures, and OOP principles
• You have experience managing end-to-end projects

We are hiring Software Engineer - New Grads across multiple offices. Please apply for the single location that you're the most interested in, and we will discuss more with you as you move through the process. We can only consider one application in 30 days. 

At JetBrains, code is our passion. For over 26 years, we’ve been striving to make the most effective developer tools on earth. By automating routine checks and corrections, our tools speed up coding and software development, freeing you to grow, discover, and create.

WebStorm is JetBrains’ IDE for JavaScript and TypeScript, used by developers building modern web and Node.js applications.

We are now looking for a passionate, creative, and open-minded Product Marketing Manager to drive marketing activities for WebStorm and the broader web ecosystem. In this role, you will support WebStorm’s marketing efforts by shaping positioning and messaging, supporting go-to-market launches, and collaborating with cross-functional teams to bring clear, developer-focused stories to market.

Responsibilities

Positioning and messaging:

• Own and evolve WebStorm’s positioning and messaging, keeping it consistent across channels and aligned with product and business strategy.
• Translate product strengths into clear, developer-focused narratives and key messages for campaigns, launches, and content.

Campaigns and marketing execution:

• Lead go-to-market planning for releases and key initiatives, defining the plan, aligning stakeholders, and driving execution end to end.
• Create launch-ready assets for core channels (website updates, release posts, newsletters, and enablement-style materials), ensuring quality and consistency.

• Maintain a content release calendar and ensure marketing activities are delivered on time.

Market and customer insights:

• Gather and synthesize market and customer insights, turning them into actionable recommendations for messaging, content priorities, and go-to-market decisions.
• Track performance of key marketing activities and use insights to iterate and improve outcomes.

Cross-functional collaboration:

• Partner closely with Product, Developer Advocacy, Research, Sales, and Marketing teams to keep priorities aligned and execution smooth.
• Drive the creation of high-quality product-related content and materials with cross-functional partners.

We’ll be happy to have you on our team if you:

• Have at least three years of experience in marketing or product marketing, ideally in software development or tech.
• Are fluent in English with excellent communication skills.
• Can craft and execute strategic marketing initiatives with measurable outcomes.
• Possess an analytical mindset with the ability to derive insights from data and optimize performance.
• Are creative and innovative in your marketing strategies, with a results-driven approach.
• Are self-motivated and organized, with a track record of delivering impactful projects on time and within budget.

We’d be especially thrilled if you:

• Are experienced with B2B or technical products.
• Have hands-on coding experience and interest in modern web development.
• Understand developer audiences and communities.

#LI-OR1

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.