About Spektrum

Spektrum is a delivery-focused organisation specialising in providing high-quality talent, workforce solutions, and service delivery capabilities to support complex client requirements across multiple sectors.

Our operating model is built around three core pillars:

• Talent Acquisition – identifying and securing the right talent

• Workforce Experience & Development – enabling, supporting, and retaining our people

• Service Delivery – ensuring consistent, high-quality execution for our clients

These functions are supported by strong business operations, including finance, compliance, and corporate services, ensuring that all activities are delivered efficiently, securely, and in line with regulatory requirements.

At Spektrum, we operate as an integrated system—aligning hiring, workforce deployment, and delivery to ensure seamless execution and measurable outcomes.

Working at Spektrum

Working at Spektrum means being part of a structured, high-performance environment where clarity, accountability, and continuous improvement are central to how we operate.

We focus on:

• Clear roles and responsibilities aligned to our operating model

• Performance-driven delivery with defined outcomes and measurable impact

• Collaboration across functions to ensure successful client and organisational outcomes

• Continuous development of skills, capability, and expertise

Our people play a critical role in delivering value to clients while contributing to the growth and evolution of the organisation.

Service Delivery Coordinator

The Service Delivery Coordinator is responsible for the execution and coordination of service delivery and project operations activities, ensuring efficient delivery, resource alignment, and compliance with client and organisational requirements. This role supports the full service delivery lifecycle, including project coordination, documentation, stakeholder communication, and operational support, ensuring high-quality delivery outcomes across client engagements.

Responsibilities:

• Monitor and track project milestones, timelines, and deliverables

• Maintain project documentation, reporting structures, and compliance records

• Support project risk identification and mitigation tracking

• Coordinate communication between internal teams, clients, and stakeholders

• Support procurement, logistics, and resource coordination for projects

• Assist with project budgeting and resource allocation tracking

• Ensure compliance with contract terms, governance frameworks, and industry regulations

• Provide operational and administrative support to Service Delivery and Project Managers

• Support continuous improvement of service delivery workflows and processes

• Assist in proposal development, project setup, and contract renewals

• Maintain accurate project data and reporting within systems and tools

Functional Areas:

• Service Delivery Support
  • Coordination of project delivery activities, including timeline tracking, task coordination, and delivery monitoring
• Project Documentation & Reporting
  • Maintain project records and reporting structures, including documentation management, reporting updates, and compliance records
• Stakeholder Coordination
  • Support communication across teams and clients, including meeting coordination, communication tracking, and stakeholder updates
• Operations & Logistics
  • Support operational execution of projects, including procurement coordination, logistics support, and resource tracking
• Compliance & Governance
  • Ensure adherence to contractual and regulatory requirements through contract compliance checks, governance documentation, and audit support
• Financial & Resource Tracking
  • Support financial and resource oversight, including budget tracking and resource allocation monitoring
• Process Improvement
  • Enhance service delivery efficiency through workflow optimisation and process improvement initiatives

Key Performance Indicators (KPIs):

• Delivery Efficiency
  • Adherence to project timelines and milestones
• Operational Accuracy
  • Accuracy of project documentation and reporting
• Stakeholder Coordination
  • Responsiveness and communication effectiveness
• Compliance & Governance
  • Compliance audit success rate and contract adherence
• Financial Tracking
  • Accuracy of budget and resource tracking
• Process Improvement
  • Efficiency gains and workflow improvements
• Data & Systems
  • Accuracy and timeliness of system updates

Requirements:

• Education & Experience
  • Bachelor’s degree or equivalent experience, with 2 years in project coordination, operations, or business support
• Skills & Expertise
  • Experience in project coordination, documentation, stakeholder communication, and operational support
• Technical Knowledge
  • Familiarity with project management tools, reporting systems, and operational processes
• Right to Work
  • Candidate must have the Right to Work (RTM) in Spain
• Citizenship / Nationality
  • Must have citizenship or nationality of one of the 32 NATO nations

Wallapop is a Barcelona based scale-up driven by the purpose to empower people to embrace a more conscious and human way of consumption. We believe in a world where collaborative economy is mainstream. This is what drives us. 💫

Wallapop operates in Spain, Italy and Portugal, offering a catalogue of several hundreds of millions of products and services. Powered by technical innovation and continuous improvement, we bring together the scale & trust of classifieds with the marketplace’s convenience & reach. 🌱 Our mission is to enable a connected trade ecosystem, making 2nd-hand the norm through smart use of technology.

The Challenge 🧩 

Wallapop generates billions of data points daily. With a mature data infrastructure already in place, our Data Science and Machine Learning area is gaining significant momentum. As we scale, we face the exciting challenge of taking our ML Platform to the next level to support complex solutions in Personalization, Search, Trust & Safety, and Logistics. As a Senior ML Engineer, you will lead the evolution of our ML Platform and MLOps practice. You will partner with Data Scientists, Data Engineers, and DevOps to shape a vision that balances innovation with reliability, ensuring our models scale efficiently to serve millions of users.

What You Will Do 👇

• Iterate and maintain Wallapop’s ML Platform, identifying opportunities to improve speed, reliability, and maintainability. You will define the long-term vision and roadmap for MLOps.
• Work hand-in-hand with Data Scientists to support their efforts, ensuring they have the tooling to develop, deploy, and monitor scalable models efficiently.
• Define and promote engineering best practices (coding standards, testing, CI/CD) within the ML domain.
• Partner with Data Engineering and DevOps to align ML development with company-wide infrastructure and data governance standards.
• Investigate and integrate new frameworks and tools (e.g., for LLMs or real-time inference) to keep our stack modern and effective.

What We’re Looking For 🔎

• Proven experience building and owning production-ready ML platforms and pipelines. You understand the full lifecycle from experimentation to monitoring.
• Deep understanding of AWS components (SageMaker, Lambda, S3) and container orchestration with Kubernetes.
• Strong software engineering background with proficiency in Python, Git, and CI/CD workflows. You write robust, testable code.
• Experience with real-time ML architectures, leveraging tools like Kafka for low-latency ingestion and inference.
• Hands-on experience with vector databases or semantic search infrastructure (e.g., OpenSearch, Vertex AI), including indexing and retrieval tuning.
• Familiarity with the broader ML toolkit, such as orchestration/tracking tools (Flyte, MLFlow, Feast) and standard libraries (Pandas, Scikit-learn, TensorFlow/PyTorch).
• Professional proficiency in English, with the ability to explain complex technical concepts to diverse stakeholders.

What Would Be A Plus 🚀

• Hands-on experience working with LLMs, RAG architectures, and libraries like LangChain or LlamaIndex.
• Familiarity with Big Data technologies like Spark or Beam.
• Experience with Data Engineering tools such as Airflow, dbt, or Datahub.
• Experience with other cloud platforms like GCP or Azure in addition to AWS.

Do note that all our jobs are 📍 Barcelona based. We follow a hybrid model where flexibility rules. We commit to a minimum of 6 days per month in the office. Each team self-organizes to decide on cadence and in-person/remote rituals.

Wallapop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees as we want Wallapop to be a place for everyone.

Additionally to the opportunity to contribute to an agile product set up and work together towards achieving our meaningful mission, we offer the following 🍭 Perks & Benefits:

• Generous individual learning budget of 2k per year
• Free office meals, lunch selection from different providers
• Group and individual English, Catalan & Spanish lessons as part of our working day
• Private Health Insurance with Alan
• Flexible working hours + intensive Fridays
• Flexible remuneration to deduct from gross salary (kindergarten/food/transport check)
• Gym & Wellness plan, including physiotherapist in the office
• Generous referral Program & Charity Donation
• Bonus for weddings & newborns
• Wallapop Renta (Tax income support)
• Monthly plan for free shipping, bumps & home-pick-up on our services
• Work anniversary Gifts and Birthday Surprises
• Contribution towards your WIFI in your monthly payroll
• One-off payment based on compensation package to go towards setting up your home office
• Relocation package (monetary support and legal advice) and visa sponsorship, if applicable
• 26 holidays per year
• TOP hardware of your choice (latest Apple or Windows)

What does the hiring process for this position look like? 👀 **Please, note that all interviews take place remotely over hangouts.**

• Intro Call - run by Talent Acquisition, focus on providing more information about the role and the company as well as going over your experience, motivation, and expectations. This usually takes 45-60 minutes.
• Technical Task - you will be assigned a challenge to assess the technical skills required for the role.
• Expertise Interview - run by the core team, focusing on the hard skills and the ability to deliver in a given context. This usually takes 60-90 minutes.
• Stakeholder Interview - run by the hiring team and relevant stakeholders, focus on the ability to collaborate & deliver in a cross-functional set-up. This usually takes 60 minutes.
• Culture-Add Interview - run by culture interviewers, focus on adherence to Wallapop's purpose and business proposition. This usually takes 60 minutes.
• Offer - should you be the right candidate, your offer will be discussed over a call with talent acquisition and will then be confirmed in writing.

Wallapop is a Barcelona based scale-up driven by the purpose to empower people to embrace a more conscious and human way of consumption. We believe in a world where collaborative economy is mainstream. This is what drives us💫.

Wallapop operates in Spain, Italy and Portugal, offering a catalogue of several hundreds of millions of products and services. Powered by technical innovation and continuous improvement, we bring together the scale & trust of classifieds with the marketplace’s convenience & reach. Our mission is to enable a connected trade ecosystem, making 2nd-hand the norm through smart use of technology.

The Challenge 🧩

Our platform generates vast amounts of data. With a mature infrastructure already in place and a growing team, the opportunities to make a tangible impact are endless. As a Data Scientist, you will improve marketplace dynamics by working on end-to-end ML solutions—from data gathering and prototyping to deployment and iteration.

As a Data Scientist in the Wallapop you will be working on the Data Science and Machine Learning initiatives aimed at improving the whole marketplace dynamics. This will include topics such as improving models that power users' main interaction point:  Search.  You will also look into various models that will help users discover new items through ranked Recommendations, Similar Items, and more.

You will work closely with other Data Scientists, Product Managers, Engineers, UX Researchers, and Analysts to understand the product requirements and explore possible data and ML solutions. You will own the whole product lifecycle, from gathering the data needed to prototyping, building, evaluating, and iterating end-to-end solutions, all within Wallapop’s Data and ML Platforms.

Additionally, you will have the opportunity to work on internal research projects, exploring new technologies and building PoCs that could ultimately become data products or insights, and be valuable for Wallapop.

What You Will Do👇

• Collect, clean, and analyze large datasets from diverse sources, including user behavior, transactions, and market trends.
• Develop and implement machine learning models to solve business problems, such as personalized recommendations and search.
• Work with multidisciplinary Product teams to identify opportunities and gather requirements (both in terms of product and tech).
• Own initiatives from start to deployment:  ideation, data processing (ETL), modeling, testing, deployment, monitoring and iteration (w/ help from Engineering partners)
• Proactively suggest, research and prototype new ideas for data and ML solutions.
• Communicate complex data insights to both technical and non-technical audiences, including stakeholders involved in marketplace operations.

What We’re Looking For 🔍

• Experience working with Search, recommendations & Ranking models in production environments

• Problem-Solving Core: A degree in a quantitative field (Engineering, Math, Stats, Physics) or equivalent practical experience in data science.

• Software Mindset: Proficiency in Python and the ability to write clean, maintainable code for ML applications.

• Production Experience: A proven track record of building and deploying data products that solve business challenges in a production environment.

• Data Fluency: Advanced SQL skills and experience handling large datasets (knowledge of libraries like Pandas or Scikit-learn is highly valued).

• Growth Orientation: A desire to learn new technologies and an ability to adapt your technical approach to the problem at hand.

• Algorithmic Foundation: Solid understanding of Machine Learning fundamentals, specifically as they apply to personalization or recommender systems (e.g., collaborative filtering, content-based filtering, or deep learning for embeddings).

What Would Be A Plus 🚀 

• Experience working within an eCommerce or Marketplace platform, or in a product-tech company.
• Experience working within the Logistics, Trust & Safety or Customer Service domains.
• Experience working within the AWS cloud (Redshift, S3, Lambda), and with cloud MLaaS solutions such as Amazon SageMaker (preferably), but also Google Vertex AI, Microsoft Azure ML, and other MLOps tools (MLFlow, Flyte, Feast, Kubeflow, etc).

Do note that all our jobs are 📍 Barcelona based. We follow a hybrid model where flexibility rules. We commit to a minimum of 6 days per month in the office. Each team self-organizes to decide on cadence and in-person/remote rituals.

Wallapop is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees as we want Wallapop to be a place for everyone.

We sponsor visa processes for international candidates when applicable and provide legal & admin support along the process combined with a competitive relocation package.

Additionally to the opportunity to contribute to an agile product set up and work together towards achieving our meaningful mission, we offer the following 🍭 Perks & Benefits:

• Generous individual learning budget of 2k per year
• Free office meals, lunch selection from different providers
• Group and individual English, Catalan & Spanish lessons as part of our working day
• Private Health Insurance with Alan
• Flexible working hours + intensive Fridays
• Flexible remuneration to deduct from gross salary (kindergarten/food/transport check)
• Gym & Wellness plan, including physiotherapist in the office
• Generous referral Program & Charity Donation
• Bonus for weddings & newborns
• Wallapop Renta (Tax income support)
• Monthly product advantages (Wallapop Club)
• Work anniversary Gifts and Birthday Surprises
• Contribution towards your WIFI in your monthly payroll
• One-off payment based on compensation package to go towards setting up your home office
• Relocation package (monetary support and legal advice) and visa sponsorship, if applicable
• 26 holidays per year
• TOP hardware of your choice (latest Apple or Windows)

What does the hiring process for this position look like? 👀 **Please, note that all interviews take place remotely over hangouts.**

Intro Call - run by talent acquisition, focus on providing more information about the role and the company as well as going over your experience, motivation, and expectations. This usually takes 45-60 minutes.

Task - you will be assigned a task to submit within 5 up to 7 days where you will be able to showcase your expertise and technical skills required for the role.

Expertise Interview - run by the hiring team, focus on the required core skills and the ability to deliver in a given context. This usually takes 60-90 minutes.

Stakeholder Interview - run by relevant stakeholders reflecting the reality of the context of the role, focus on the ability to collaborate & deliver in a cross-functional set-up. This usually takes 60 minutes.

Culture Interview - run by culture interviewers, focus on adherence to Wallapop's purpose and business proposition. This usually takes 60 minutes. 

Offer - should you be the right candidate, your offer will be discussed over a call with talent acquisition and will then be confirmed in writing.

Your Mission, Should You Choose to Accept It (Intern – Storekeeping, Barcelona)

Behind the scenes of every great guest experience is someone who keeps everything running smoothly—and that someone could be you. As our Storekeeping Intern in Barcelona, you’ll support the management of supplies across the entire hotel. From tracking inventory to assisting with supplier coordination and helping the kitchen, bar, and front office teams, you’ll play a key role in making sure everything is in the right place at the right time.

You’ll join during an exciting phase as our Barcelona location continues to grow as a dynamic community hub. Working closely with the Storekeeper and reporting to the General Manager, you’ll gain hands-on experience across departments. If you’re organized, proactive, and eager to learn how hotel operations run behind the scenes, this internship is for you.

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• • Support receiving and checking incoming goods for quality and accuracy
  • Help organize and store stock using FIFO methods (dry, chilled, and frozen areas)
  • Assist in distributing supplies to departments (kitchen, bar, front office)
  • Maintain cleanliness and organization of storage areas
  • Help track inventory and support stock reporting
  • Work with teams to prepare for events and operational needs
  • Flag potential issues like low stock, expired items, or discrepancies
  • Support stock setup for pop-ups, events, or new concepts

What You’ll Have 

• • Currently studying or recently graduated in Hospitality, Business, or similar
  • Previous experience (even part-time or academic projects) in hospitality or logistics is a plus
  • Basic knowledge of food hygiene or HACCP is an advantage
  • Strong organization skills and attention to detail
  • A proactive, hands-on mindset and willingness to learn
  • Good communication skills and ability to work in a team
  • Fluent in English (Spanish or other languages are a plus)
  • Legally allowed to work in Spain (internship agreement required)

What We Offer:   

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.   

At Blacklane, we are building the future of sustainable chauffeur-driven mobility. Our Marketplace team plays a crucial role in providing chauffeur partners with the right offers to help them fill their schedules and grow their businesses. We are seeking a Senior/Staff Product Manager to take ownership of this vital area, ensuring a seamless and optimized marketplace experience that supports our partners and guarantees guests a reliable and premium ride.

YOUR CHALLENGE:

As a Senior/Staff Product Manager for the Marketplace team, you will:

• Drive the strategy and execution of features that show tailored offers to our partners, allowing them to pick those that align with their preferences.
• Own and optimize the end-to-end partner experience in the marketplace, from offer creation to selection.
• Collaborate cross-functionally with engineering, data, and operations teams to deliver impactful product improvements.
• Develop data-driven insights to identify opportunities that enhance the efficiency of our partner scheduling process and ensure no guest requests go unmet.
• Prioritize the right projects that align with business goals, balancing partner needs with guest experience requirements.
• Maintain a strong understanding of partner behaviors and market dynamics to adjust the marketplace strategy and product roadmap.
• Act as the main liaison between partners, product, and the wider business to ensure the marketplace achieves its goals.

ABOUT YOU:

We’re looking for someone who brings:

• 5+ years of product management experience, at least 2 years as a Senior Product Manager.
• Proven success in managing end-to-end product lifecycles and launching data-driven product improvements.
• Strong analytical skills with a data-driven mindset.
• Excellent communication and stakeholder management skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
• Experience working closely with engineering and design teams to deliver successful outcomes.
• You have worked directly with Data Science or Machine Learning Teams.
• A collaborative mindset and the ability to thrive in a fast-paced, agile environment.
• Bonus points if you have experience working with logistics, transportation, or B2B marketplace products.

About the Role

We’re looking for an experienced Senior Partner Success Manager to join our Partner Success department as the first regional hire in EMEA. Initially we will hire one role in the region, with a plan to scale the department over time. This person will bring strong Services and/or Partner experience, and will operate at a high level very quickly. This role will report to the Director & Global Head of Partner Success.

This person will own a portfolio of Partners from a Services/delivery perspective and act as their strategic advisor. They will drive scale and maturity to help their Partners deliver high-quality results for our customers while expanding their Workato practice. 

Internally, this person will work with other partner functions (Partner Sales, Enablement, Experience, Operations) and key teams at Workato (Sales, Customer Success, and Professional Services). Externally, this person will work with partner leaders (executives, practice owners, technical leads, project managers, etc), and will also interact directly with prospective & existing customers as needed. 

This role will be critical in building and scaling the global Partner Success department - creativity and hard work, combined with relevant (and successful) experience are essential. 

Language, & Travel

Language: Fluency in English required

• Not required but nice to have: fluency/business proficiency in additional languages (French, German, Italian, Dutch, Spanish, etc)

Travel: Estimated at 25%, but may vary higher/lower as needed

Responsibilities 

Primary responsibilities (~70% of your time)

Own a portfolio of Workato partners and drive them to achieve two primary goals:

• Scale & mature your partners’ Workato practice - specifically, you will guide many of Workato’s highest priority partners (GSIs, large SIs, and priority boutique SIs)
• Deliver consistently high-quality outcomes for our joint customers

To achieve these two goals, some of the primary day-to-day activities may include:

• Build strong relationships with key leaders within your Partner organizations
• Act as a strategic advisor to your partners:
• Advise on practice/org structure, key offerings, and end-to-end Services methodology/related motions 
• Conduct partner QBRs & health reviews
• Help your partners navigate Workato’s internal process (certifications, co-delivery motions, Product updates, etc):
• Help partners win key deals:
• Work with Partner Sales to guide partners to deliver high-quality & compelling proposals (validate proposals, align with internal teams on co-delivery plans, etc)
• Monitor all projects led by your Partner:
• Support any escalated/Red/Yellow projects, ensure metrics are tracked and reported, etc
• Ensure close alignment between your Partners and the account teams (CSM, Account Executives, Professional Services, etc) 
• Scale & mature their Workato practice (the “Program Perspective”)
• Deliver consistently high-quality outcomes for our joint customers (the “Project Perspective”)
• Act as an internal expert & advocate for your Partners
• Be the go-to person to handle internal questions about your Partners’ delivery capabilities, experience, success stories/case studies, performance/metrics, etc
• Identify & track potential opportunities to bring your Partners into and coordinate with other internal teams to assess fit & handle logistics
• Advocate for what your Partners need from Workato. Balance your advocacy with holding your Partners accountable, while always prioritizing the customer

Secondary responsibilities (~30% of your time)

• Guide internal teams on Partner Success processes & ensure compliance
• Rollout new programs/processes and ensure key audiences are informed
• Support leadership with department building & other activities
• Help define new programs, build processes & assets, track data, etc
• Ensure system compliance for data cleanliness & analysis
• Support other Partners outside your core portfolio
• Ad-hoc support for individual partners and/or programmatic/high-volume support for partners without a dedicated Partner Success Manager
• Build strong relationships with internal teams & leaders
• Partner Sales, Partner Enablement, Sales, Professional Services, Customer Success, etc.
• Stay up to date on Workato Product offerings & positioning
• Attend in-person events as necessary

Skills & Experience Needed

Experience

A Mix of the following experience is required (it is not expected that a candidate will possess all of the following): 

• Deep experience & track record of success in an Enterprise SaaS environment (often 8+ years, though responsibilities & results are more important than years), working in or alongside the following roles:
• Partner Success, Professional Services, Customer Success, Partner/Alliances/Channel Sales and/or supporting Partner functions, Software Sales, or similar roles
• Strong Professional Services experience, including some or all of the following:
• Building/scaling delivery practices (org design/hiring, building offerings with scope/pricing, etc)
• Services GTM experience (managing sales cycles, scoping engagements, delivering proposals including staffing/scope/budget/timeline, writing SOWs/contracts, driving expansions/extensions)
• Project management (ownership of scope/budget/timeline, oversight of delivery teams and SDLC/quality control, escalation management/project recoveries, formal certifications like PMP)
• Experience working with or within Partner organizations in an Enterprise SaaS environment, including some or all of the following:
• Experience managing a portfolio of global or enterprise partners (GSIs, SIs, etc)
• Strong understanding of partner-driven revenue models (sourced vs. influenced)
  Ability to align partner success activities to pipeline, bookings, and expansion
• Experience enforcing certification requirements, co-delivery rules, etc
• Joint Partner + Internal Professional Services co-delivery approaches/engagements
• Technical experience/background:
• iPaaS / Enterprise Orchestration knowledge: enough technical fluency to assess delivery approaches, quality controls, and realistic staffing/timelines for integration/automation projects
• Experience with hands-on software implementation, architecture design, or similar technical roles
• Other experience:
• Consulting: Experience guiding others on best practices to implement your recommendations
• Program design/rollout/change management: Experience building and launching new processes/programs, handling objections, and driving adoption across internal & external teams
• Department contributions: Track record of going above and beyond to contribute to department success & scale (creating repeatable processes, providing creative ideals/solutions, etc)
• Data analysis & usage: Experience collecting data, establishing & tracking metrics, using data to identify insights and translating into action plans

Skills

• Excellent at execution: highly organized without needs others to , enjoys the tactical details/logistics of operations, and always deliver results
• Strong work ethic: always meets deadlines and can be counted on when things get busy
• Attention to detail: obvious whether designing processes, analyzing data, or writing an email
• Communication: very comfortable leading executive-level meetings/presentations, writes and speaks clearly, proactively communicates status & needs
• Relationship Building: creates and maintains close relationships with key individuals
• Learning: able to learn new technologies, open minded and flexible
• Creativity: generates ideas, solves problems, suggests unusual approaches
• Logical Decision Making: understands priorities and makes decisions with the big picture in mind
• Collaboration: a team player that prioritizes results and can influence others without authority to define and drive toward a joint vision
• Comfortable with ambiguity: able to remain effective in new environments without defined playbooks

About Proton

Join Proton and build a better internet where privacy is the default 

Proton is one of Europe’s fastest growing scale-ups, serving more than 100 million users around the world. Since the launch of our first service, Proton Mail, in 2014 by scientists who met at CERN, Proton has grown into the first of its kind privacy-first ecosystem of services such as Proton VPN, Proton Drive (encrypted file storage), Proton Pass (encrypted password manager) and much more.

Our mission is to build a more ethical and responsible alternative to Big Tech services, with a focus on end-to-end encryption, privacy, open-source and ease-of-use. Our user-first approach has helped Proton grow organically to serve millions of consumers and businesses around the world, from newsrooms, activists, and international organizations  like The Guardian, The New York Times and the UN to authors, Nobel-prize winners, and movie characters. Proton is trusted and supported by over 100 million people who believe privacy and freedom online are worth protecting.

Proton does not have venture capital investors, is profitable and self-sufficient, and today has over 600 employees representing over 40 nationalities. We're headquartered in Geneva, Switzerland, with additional offices in Zurich, London, Paris, Barcelona, Taipei, Skopje, Vilnius and Prague.

As one of Europe's fastest-growing companies, we offer the chance to tackle complex challenges, influence millions and shape a more equitable internet. We want to create more than just one of the world's most impactful tech companies: we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas and your ambition to make it happen.

The Role

Proton’s community loves swag, and we need you to help us take it to the next level! In this role, you’ll build and scale Proton’s custom merch shop for fans, supporters, ambassadors, partners, creators, and conferences. You’ll own the end-to-end strategy—from product and collection planning to production, storefront performance, and customer experience.

You’ll lead our merchandising roadmap: defining always-on staple items, seasonal collections, and limited-edition collectibles with clear launch mechanics, upsell paths, and inventory plans. You’ll manage inventory across multiple internal use cases (gifting, events, partnerships) while ensuring production, supply chain, and fulfillment meet the highest standards—balancing quality, timelines, and cost efficiency through strong vendor management and negotiation.

The ideal candidate combines strong taste and creativity with crisp communication, operational excellence, and a data-informed mindset.

The Team 

This role is part of the Social & Community team at Proton - a small, high-impact group of 5 people that builds Proton’s brand the way modern cult brands do it: with a human voice and sharp, timely creative that people actually want to share. We move fast, take principled stances when it matters, and pair rigorous performance thinking with internet instincts, earning the kind of audience feedback most brands never get (“genius level trolling,” “10/10 Proton marketing team,” “great marketing,” “social media masterclass,” “best repost I’ve seen in a while” “deserves a raise”) or getting compared to Wendy’s. 

You’ll help us break out of online-only marketing and build community relationships in the real world. Through thoughtful drops, high-quality staples, and strategic gifting, you’ll strengthen brand perception, spark word-of-mouth, and create shareable IRL experiences that fuel UGC and community storytelling online.

If you want to do career-defining work with a team that’s trusted to experiment, backed by a mission people care about, and measured on real impact, you’ll fit right in.

What you’ll do 

Merchandising strategy and production

• Define and execute Proton’s merch e-commerce strategy (positioning, target audiences, pricing approach, channel mix, growth plan).
• Build an annual merchandising plan balancing limited-edition drops, seasonal collections, and always-on staples.
• Lead end-to-end merch development: concept briefs, design direction, sampling, iteration, and approvals.
• Propose and run experiments (pre-orders, waitlists, personalization, tiered perks, limited-access drops, bundles, collaborations).

Brand consistency and awareness 

• Maintain high standards for quality, sustainability, and brand consistency across materials, packaging, and unboxing.
• Drive brand awareness and community delight through merch moments, creator seeding, and fan engagement.
• Develop programs to generate UGC (campaign prompts, incentives, repost flows, ambassador collaborations).
• Partner with Social & Community to translate cultural moments and product launches into merch that travels organically.

Gifting platform and multi-stakeholder inventory

• Own Proton’s gifting platform operations and stock planning across use cases (employees, partners, influencers, ambassadors, VIPs, press).
• Build workflows for requests, approvals, fulfillment, tracking, and reporting (including cost attribution where needed).
• Ensure fast turnaround and a premium experience for high-visibility gifting moments.

Communications and go-to-market

• Build communication plans for launches and always-on shop promotion (email, social, community, partners, PR hooks as relevant).
• Align creative, messaging, and timing across teams; ensure launch readiness and clear operational runbooks.

Shop performance and operations

• • Own e-commerce KPIs: conversion rate, AOV, revenue, returning customer rate, email performance, and retention.
  • Own day-to-day shop operations: product setup, inventory hygiene, fulfillment coordination, returns/refunds processes, customer support SLAs, and escalation paths.
  • Onboard and train customer support agents to support after-sale operations like refunds, exchanges, feedback, and complaints. 
  • Ensure compliance and operational correctness (tax/VAT where relevant, shipping rules, data handling, vendor contracts).

Job Requirements

• 4+ years in e-commerce, merchandising, or DTC operations (bonus if paired with community-led growth).
• Proven track record owning an e-commerce channel end-to-end: strategy, launches, inventory, and performance optimization.
• Hands-on experience with merch production workflows (sourcing, sampling, MOQs, lead times, QC).
• Experience with Shopify (or similar), fulfillment logistics, and customer support tooling.
• Basic knowledge of design programs like Adobe Illustrator, Figma, Indesign, or similar 
• Proven communication and copywriting experience for e-commerce content
• Professional proficiency in English, another European language is a plus

Bonus points for

• Experience with e-commerce and gifting for a fast-scaling tech or SaaS company
• Passion for privacy tech, mission-driven brands, internet culture, and community-first marketing.

Why Proton 

• Work with the best: Hiring at Proton is extremely selective. We believe that small teams with exceptional talent will always outperform larger teams with more bureaucracy. Build quickly with smart people from some of the world’s top universities and organisations who are here because they want to get things done.
• Grow with us: As one of Europe’s fastest growing tech companies, we provide opportunities for rapid career advancement. We prefer to promote from within whenever possible.
• Do work that matters: Proton’s services are at the forefront of defending freedom and democracy around the world, and our work helps save the lives of journalists and activists working on the front lines.
• Collaboration-First Flexible Work: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. 
• Be part of a movement: Proton is not just world-class products and services; we are also leaders of a broader community-driven movement advancing a more socially responsible way of doing business online. Whether it’s through maintaining the core open-source libraries used by thousands of other businesses or providing financial/technological support to aligned organisations, your work will have an outsized impact on the world. Read more about our impact here.
• Benefits: in addition to flexible working hours and career growth support, Proton offers other benefits such as global and department team-buildings, office parties and celebrations, transport and gym allowances, free breakfast and lunch at the office (and dinner when needed) along with a supportive, tight-knit in-person office culture.
• Stock options: All team members are also shareholders and you get stock options when you join us, with the opportunity to gain outsized financial rewards for our success together.

Check our social media to learn more about Proton: 

X, LinkedIn ,Reddit , Instagram, YouTube

Our commitment to diversity and inclusion 

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability or socio-economic background feel valued and empowered. We strive to create equal opportunities, promote open dialogue and support continuous learning to ensure every voice is heard and respected. 

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. 

Candidate privacy notice 

When you apply for a position, refer a candidate or are considered for a role at Proton Technologies AG (Proton, we, us or our), your information is stored in Greenhouse, in accordance with its Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills. 

If we no longer have a legitimate business need to process your information, we will either delete or anonymise it. Should you have any inquiries about how we use or manage your information or if you wish to access, correct or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited CVs from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton. 

To learn more about our privacy policy, please visit our privacy policy page.

Scopely is looking for Operations and Experience Coordinator to join our Monopoly GO! team in Barcelona on a hybrid basis.

MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide. The teams sit globally, with the bulk of their members located throughout Spain. This role will support operational excellence within our Barcelona hub by driving structured processes, data accuracy, and high-quality team experiences.

As an Operations and Experience Coordinator, you will be a hands-on contributor focused on execution, organization, and continuous improvement. You will partner with cross-functional stakeholders to ensure core operational workflows run smoothly and that our hub operates efficiently and cohesively.

What You Will Do

Process & Data Operations

• Execute and maintain recurring operational workflows related to workforce tracking, reporting, and internal documentation.
• Review and validate data across systems, ensuring accuracy, compliance, and alignment with internal policies.
• Collaborate with cross-functional stakeholders (e.g., Finance, People, Production, Tech) to ensure operational processes run smoothly.
• Identify opportunities to streamline processes and support automation or documentation improvements.

Hub Operations & Coordination

• Coordinate operational requests tied to the Barcelona hub, ensuring clear communication, structured tracking, and timely follow-ups.
• Support onboarding logistics and maintain up-to-date documentation to ensure consistent new hire experiences.
• Act as a reliable point of contact for day-to-day operational inquiries, escalating when appropriate and ensuring closure.
• Collaborate cross-functionally with teams such as Finance, People, Production, and Tech to support smooth execution of initiatives.

Events & Team Experience

• Own end-to-end coordination of onsite and offsite team events in Barcelona, including vendor management, bookings, communications, and expense compliance.
• Support team engagement initiatives designed to foster connection across local and hybrid employees.
• Manage logistics, track participation, gather feedback and ensure smooth execution across multiple concurrent initiatives.

What We’re Looking For

• Minimum 2 years of experience in Operations, Business Operations, Project Coordination, HR Operations, Event Coordination, or similar roles.
• Strong organizational and time management skills with the ability to manage multiple parallel workstreams.
• High attention to detail, especially when working with structured data, reporting, and documentation.
• Comfort working with spreadsheets, trackers, and process-driven environments.
• Ability to follow established frameworks while identifying opportunities for incremental improvement.
• Clear and professional communication skills, both written and verbal.
• A proactive, ownership-driven mindset with a willingness to learn and grow.
• Fluency in English required; Spanish is a plus.

Please ensure that the résumé/CV you attach is written in English.

This is a part-time position (30 hours per week)

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• Be the welcoming face of the office, looking after reception, visitors and day‑to‑day queries.
• Make sure the office looks and feels great: meeting rooms, common areas and kitchen spaces are tidy, stocked and ready to use.
• Coordinate suppliers and building services to solve small maintenance or cleaning issues and keep standards high.
• Support internal events and wellbeing initiatives (afterworks, team gatherings, seasonal celebrations), including logistics, set‑up and follow‑up.
• Help organise travel for employees and senior leaders, and assist with basic office logistics between Barcelona and other TheFork offices.
• Support employee onboarding and offboarding from an office perspective (welcome packs, access, tours, returns of equipment, etc.).
• Take care of light administrative tasks such as tracking simple budgets or orders, keeping contact lists and records up to date, and contributing to sustainability and office‑occupancy initiatives.

Who you are:

• 1–2 years of experience in office management, reception, hospitality or a similar administrative role.
• Friendly, enthusiastic and people‑oriented, with a strong eye for detail and a passion for creating a great office atmosphere.
• Strong multitasking skills: you stay calm under pressure and can juggle several requests and priorities at the same time.
• Hands‑on and proactive, with a “see it, do it” attitude and initiative to solve day‑to‑day issues.
• Very organised and structured, with good coordination and follow‑up skills.
• Comfortable communicating with colleagues at all levels, as well as external suppliers and building staff.
• Able to work both independently and as part of a team, knowing when to ask for help or escalate.
• Fluent in Spanish and English (spoken and written); any other language is a plus.
• Flexible and adaptable: comfortable with changing timetables and priorities in a dynamic environment.

What we offer you:

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to  physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

⏳ A program dedicated to helping you have the best work/life balance 

🏥 Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1

This is a part-time position (30 hours per week)

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• Be the welcoming face of the office, looking after reception, visitors and day‑to‑day queries.
• Make sure the office looks and feels great: meeting rooms, common areas and kitchen spaces are tidy, stocked and ready to use.
• Coordinate suppliers and building services to solve small maintenance or cleaning issues and keep standards high.
• Support internal events and wellbeing initiatives (afterworks, team gatherings, seasonal celebrations), including logistics, set‑up and follow‑up.
• Help organise travel for employees and senior leaders, and assist with basic office logistics between Barcelona and other TheFork offices.
• Support employee onboarding and offboarding from an office perspective (welcome packs, access, tours, returns of equipment, etc.).
• Take care of light administrative tasks such as tracking simple budgets or orders, keeping contact lists and records up to date, and contributing to sustainability and office‑occupancy initiatives.

Who you are:

• 1–2 years of experience in office management, reception, hospitality or a similar administrative role.
• Friendly, enthusiastic and people‑oriented, with a strong eye for detail and a passion for creating a great office atmosphere.
• Strong multitasking skills: you stay calm under pressure and can juggle several requests and priorities at the same time.
• Hands‑on and proactive, with a “see it, do it” attitude and initiative to solve day‑to‑day issues.
• Very organised and structured, with good coordination and follow‑up skills.
• Comfortable communicating with colleagues at all levels, as well as external suppliers and building staff.
• Able to work both independently and as part of a team, knowing when to ask for help or escalate.
• Fluent in Spanish and English (spoken and written); any other language is a plus.
• Flexible and adaptable: comfortable with changing timetables and priorities in a dynamic environment.

What we offer you:

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to  physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

⏳ A program dedicated to helping you have the best work/life balance 

🏥 Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1

Veritas Intercontinental was founded in 2018 to lead the expansion of the Veritas’ brand and genetic services in Europe, Latin America, the Middle East, and Japan. Veritas currently operates in more than 40 countries. With the help of machine learning and AI, Veritas is pushing the boundaries of how people interact with their genomic data and integrate it into their daily lives.

In March 2022 Veritas became part of LetsGetChecked, a global healthcare solutions company with a platform that allows consumers to discover and access personalized health information conveniently, confidentially and accurately.

Técnico de Laboratorio

Buscamos un técnico de laboratorio con experiencia que esté interesado   en unirse a nuestro equipo de profesionales apasionados, dinámicos y dedicados en Veritas Intercontinental, una de las compañías líderes mundiales en genética. La vacante actual se realizará en nuestro Laboratorio de Genética ubicado en Barcelona. Para postularse a este puesto, se requiere ser un técnico de laboratorio altamente motivado y competente, preferiblemente con experiencia previa en un centro de genómica de alto volumen o similar. Esperamos que el candidato seleccionado desempeñe su puesto con cuidado, atención al detalle y experiencia demostrable en la gestión de cargas de trabajo dinámicas, diversas y exigentes. 
El candidato seleccionado colaborará en las operaciones de laboratorio, incluyendo la extracción de ADN, el control de calidad, la preparación y secuenciación de bibliotecas, siguiendo los procedimientos operativos estándar (POE) y utilizando la automatización cuando sea necesario.

Responsabilidades clave:

•  Acceso de muestras
• Preparar muestras para análisis utilizando diversos equipos de laboratorio
• Realizar ensayos moleculares estándar, incluyendo extracción de ADN, PCR y qPCR
• Operar instrumentos robóticos de preparación de muestras
• Preparar bibliotecas de secuenciación de nueva generación siguiendo los procedimientos operativos estándar
• Responsable, junto con los miembros del equipo, de la limpieza diaria del laboratorio, incluyendo el mantenimiento general del equipo y el control de existencias de consumibles
• Mantenimiento de registros de laboratorio 

Requisitos de experiencia:

•  Título de Técnico Superior en Laboratorio Clínico y Biomédico
• Mínimo de 2 a 4 años de experiencia en un puesto similar
• Experiencia en un laboratorio clínico o de referencia 

Deseable:

• Uso de plataformas de manejo de líquidos
• Familiarizado con el uso diario de un Sistema de Gestión de Información de Laboratorio (LIMS) según los requisitos de las normas ISO 9001 y 15189
• Experiencia con métodos de alto rendimiento, idealmente incluyendo automatización de laboratorio
• Experiencia trabajando en instalaciones centrales de genómica/secuenciación en un entorno académico, industrial o similar (se valorará)
• Se valorará una actitud positiva para trabajar con flexibilidad, con cambio de turno ocasional
• Buena gestión del tiempo y capacidad para gestionar varios proyectos simultáneamente
• Se valorará la comunicación oral y escrita en inglés
• Disponibilidad inmediata

What we offer:

• Medical insurance
• Dynamic & international work environment with a multicultural team
• Option to have flexible compensation
• Possibility of professional growth in the company
• Medical and healthcare sector
• Full-time contract