Responsibilities:

• • Manage a group of highly skilled senior engineers by providing technical management, guidance, coaching, best practices and principles
  • Active participation in the design, development, delivery, and maintenance of software projects
  • Responsible for resource planning, execution, and quality of the software delivered by the group
  • Lead the group to build sophisticated products using cutting-edge technology stack. The products will be used by retail customers and internal business users.
  • Work closely with various business stakeholders like Product Management Team, and other Engineering teams to drive the execution of multiple business strategies and technologies
  • Act as a point of contact for TCO (total cost of ownership), managing and driving production defects & stability improvements to resolution
  • Ensuring operational efficiency and actively participating in organizational initiatives with the objective of ensuring the highest customer value
  • Tailor processes to help manage time-sensitive issues and bring them to appropriate closure

Skills required:

• • A bachelor's degree in Computer Science with 7-9  years of experience
  • Minimum 3+ years of experience in Java programming and any of the Java frameworks such as Spring or Spring boot
  • Must have done Performance Appraisal, Hiring and building teams from ground up
  • Experience of working in highly dynamic Engineering environment like a start-up
  • Deep understanding of Object-Oriented programming languages
  • Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence
  • Exposure to any of the prominent cloud service providers (AWS/Azure/GCP)
  • Exceptional verbal and written communications skills
  • Attention to detail and quality, and the ability to work well in and across teams
  • Ability to advocate & influence multiple stakeholders
  • Experience and knowledge of delivering products with low/no-touch support along with SRE principles

Responsibilities:

• Manage a group of highly skilled senior engineers by providing technical management, guidance, coaching, best practices and principles
• Active participation in the design, development, delivery, and maintenance of software projects
• Responsible for resource planning, execution, and quality of the software delivered by the group
• Lead the group to build sophisticated products using a cutting-edge technology stack. The products will be used by retail customers and internal business users.
• Work closely with various business stakeholders, like the Product Management Team, and other Engineering teams to drive the execution of multiple business strategies and technologies
• Act as a point of contact for TCO (total cost of ownership), managing and driving production defects & stability improvements to resolution
• Ensuring operational efficiency and actively participating in organisational initiatives with the objective of ensuring the highest customer value
• Tailor processes to help manage time-sensitive issues and bring them to an appropriate closure

Skills required:

• A bachelor's degree in Computer Science with 8-10  years of experience
• Minimum 3+ years of experience in Java programming and any of the Java frameworks, such as Spring or Spring Boot
• Must have done Performance Appraisal, Hiring and building teams from the ground up
• Experience of working in a highly dynamic Engineering environment like a start-up
• Deep understanding of Object-Oriented programming languages
• Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence
• Exposure to any of the prominent cloud service providers (AWS/Azure/GCP)
• Exceptional verbal and written communication skills
• Attention to detail and quality, and the ability to work well in and across teams
• Ability to advocate & influence multiple stakeholders
• Experience and knowledge of delivering products with low/no-touch support, along with SRE principles

The Community You Will Join:

• The Regional Payments team is the engine driving Airbnb’s global growth through deep local understanding. We believe that to truly belong anywhere, guests need a frictionless checkout experience with the payment options they know and trust.

  Our mission is to unlock regional growth by tailoring the payment journey to local needs. From offering the right mix of local payment methods to powering affordability initiatives like installment plans and partner campaigns, we build the platform capabilities that make booking an Airbnb accessible and seamless for everyone. By optimizing the guest checkout experience and understanding regional nuances, we directly drive the company's topline growth and market penetration.

The Difference You Will Make:

• • Drive Topline Growth: Take end-to-end ownership of engineering projects that directly impact the company’s Gross Booking Value (GBV) and growth by optimizing regional checkout conversion funnels.
  • Elevate the Guest Checkout Experience: Architect and build solutions that offer the right payment options at the right time, minimizing friction and maximizing payment approval rates for guests around the world.
  • Unlock Affordability & Partnerships: Design robust backend capabilities to support region-specific partner campaigns, installment plans, and targeted discounts, making travel more affordable while accelerating business growth.
  • Architect & Execute: Drive the technical design, architecture, and implementation of region-first builds, balancing custom local needs with the sustainability of our global payments platform.
            Deep Cross-Functional Collaboration: Partner closely with Product, Finance, Data, and other XFN stakeholders to define market-level technical strategies and deliver high-impact features.

A Typical Day: 

• Take end-to-end ownership of backend services and APIs (primarily in Java), from architectural design and coding to deployment and maintenance.
• Build and integrate local payment methods, affordability features (like installments), and promotional campaign logic, tailoring our systems to diverse consumer expectations.
• Analyze input and health metrics (e.g., checkout conversion funnels, payment success rates) to turn data insights into actionable engineering improvements that drive GBV.
• Collaborate with Finance and Product to align technical execution with Airbnb’s broader business strategy, ensuring we deliver strong business efficiency and ROI on partner campaigns.
• Actively monitor product/service health, participate in on-call rotations, and proactively identify areas to reduce tech debt and improve system reliability over time.
• Foster a collaborative and inclusive engineering culture, sharing knowledge, participating in code reviews, and occasionally mentoring peers

Your Expertise:

• • 3 to 6 years of industry software engineering experience in big tech companies, with a proven track record of end-to-end ownership of projects and system architecture.
  • Proficiency in backend development, primarily in Java (our core stack), with the ability to navigate full-stack environments or learn new languages as needed.
  • B.Tech/BE in Computer Science, MIS, or equivalent technical qualification.
  • Payments Knowledge is a Plus: Experience with payment networks, checkout funnels, promotional campaigns, or affordability products (e.g., Buy Now Pay Later, installments) is highly desired, but a strong willingness to learn is just as valuable.
  • Experience building and scaling reliable web applications, specifically focusing on optimizing user funnels, conversion rates, and driving growth metrics.
  • Strong ability to navigate ambiguity by proactively seeking guidance, distilling complex requirements, and designing scalable solutions.
  • Excellent communication skills—capable of writing detailed technical design documents and collaborating effectively with both technical and non-technical XFN partners (e.g., Finance, Product, Marketing).

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Team:

As an Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers.. 

The Role:

As an Applied Value Engineer, responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Identify & Frame Value:
  Discover and translate customers’ strategic priorities into high-impact Celonis use cases
  Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
  Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives
• Realize Value:
  Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
  Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
  Present results and realized value to senior management and C-level executives
• Scale Value:
  Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
  Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
  Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use case

The qualifications you need:

• Live for Customer Value: 4+ years of experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
  Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP/ Oracle),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Hands-on Experience with Process Mining tools and technologies is preferred. Hands-on SQL experience and Python is preferred . Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying business use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. Domain and industry knowledge such as Supply chain, finance, CPG, BFSI, Manufacturing etc. would be a plus.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.
• Healthcare & LifeSciences experience is a big plus for this role

The Role:

• As an Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Solution Engineer stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Solution Engineers specialize in domains (e.g. supply chain) and industries

The qualifications you need:

• 3-5 years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Team:

As a Lead Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers.. 

The Role:

As a Lead Applied Value Engineer, responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Identify & Frame Value:
  Discover and translate customers’ strategic priorities into high-impact Celonis use cases
  Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
  Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives
• Realize Value:
  Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
  Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
  Present results and realized value to senior management and C-level executives
• Scale Value:
  Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
  Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
  Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use case

The qualifications you need:

• Live for Customer Value: 9+ years of experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
  Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP/ Oracle),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Hands-on Experience with Process Mining tools and technologies is preferred. Hands-on SQL experience and Python is preferred . Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying business use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. Domain and industry knowledge such as Supply chain, finance, CPG, BFSI, Manufacturing etc. would be a plus.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.

Role: Social & Influencer Marketing Manager

Location: Bangalore, India 

What you will be doing:

Ownership of YouTube IN’s Shorts and Shopping Social Marketing mandate overlooking social Go-To-Market strategy and influencer campaign management:

• Briefing and working with agency partners to align, develop and ensure deliverables are being completed on time as per plan for both Youtube shorts and youtube shopping
• Developing Go To Market strategies for social marketing activations including owned and operated social and the social of allied partners (talent, labels, partners etc) to drive business, marketing and social goals
• Working closely with external partners to align plans and ensure deliverables are delivered and executed smoothly
• Helping inform internal teams of key trends and/or brand crisis situations on social media that can impact the business.
• Inform and sometimes implement paid media to drive reach

Develop strategies and plans around recruitment and optimization of influencers plans - Understanding the influencer and content creator eco system in India:

• Comfortable working with data and numbers while also knowing the pulse of great content that works for social media audiences
• ensuring agency execution is in line with the marketing brief while maintaining brand and partner guidelines and mandates
• Have good working relationships with influencer agencies , talent management agencies and content creator

Collaborate with colleagues in YouTube India marketing and business teams as well as the YouTube social teams across APAC and IN to align, inform and receive support to deliver social marketing plans:

• Great communication and presentation skills to represent the work well in forums with key stakeholders
• Great team player.

An experimentative and dynamic mindset:

• Analyze successes, failures, learnings and way forward on initiatives and experiments and socialize the same with cross functional teams
• Continuous optimization of influencer plans based on feedback, learnings and results
• Proactiveness and willingness to run robust experiments to optimize influencer marketing plans which inform future marketing strategies
• Innovation: Ensuring YouTube India social is a the crux of topicality in the Indian social media ecosystem

What you will need to be great in this role:  

• BA/BS degree or equivalent experience
• Minimum 9 years of relevant experience in social media marketing and influencer marketing across agencies or client side
• Strong understanding of the KOF Short Format Video Ecosystem in India,SFV influencers, cutting edge social and marketing work in the market.
• Proficiency in project management and marketing execution across channels and markets
• Good record of creativity and data driven optimization, especially in social media marketing.
• Ability to work on multiple projects simultaneously in a fast paced dynamic environment, handle complex budgets and multiple campaigns.
• Excellent written and verbal communication skills.
• Strong understanding of social media best practices and campaigns in India and around the world, and the best Brands and Agencies.
• Experience in social analytics, knowledge of social media monitoring and listening tools
• Strong strategic thinking and comfortable with data backed decision making
• Demonstrated strong performance in prior roles, with independence, strong sense of ownership and ability to form own point of view and recommendations.
• Proven team player, excellent interpersonal skills.
• Distinctive problem solving and analysis skills and innovative thinking for campaign roll out.
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. 

Req ID: 17503

#LI-AS2 #LI-Remote

The Team:

As an IT Service Engineer at Celonis, you will be a vital part of our international IT Service Team, responsible for ensuring seamless IT operations across the company. You will play a critical role in troubleshooting, resolving, or escalating IT-related issues for Celonis employees globally. This is an excellent opportunity for an experienced IT professional with hands-on expertise in both macOS and Windows environments who thrives in a fast-paced, dynamic, and international workplace. A willingness to work in a shift-based support model is essential to ensure global coverage and timely support.

The work you’ll do:

• Act as the first point of contact for IT support requests from employees, resolving issues or escalating tickets as necessary.
• Provide hands-on support for both macOS and Windows platforms, troubleshooting hardware, software, and network issues.
• Collaborate with the global IT Service Team to resolve technical issues via phone, email, or remote assistance.
• Install, configure, and maintain computing equipment and peripherals, including desktop and laptop systems (macOS and Windows), network printers, and video conferencing systems (Google Meet/MS Teams).
• Support mobile devices, including smartphones, through mobile device management platforms like Intune and Kandji
• Ensure clear and effective communication with users to understand, document, and resolve their IT issues.
• Perform basic repairs and replacements for computing equipment when needed.
• Develop and maintain documentation and user guides for common issues to improve IT service efficiency.
• Participate in a shift-based support schedule to ensure coverage across global time zones.

The qualifications you need:

• 3-5 years of hands-on experience in IT support, with proven ability to troubleshoot and resolve issues across both macOS and Windows environments.
• Strong knowledge of macOS and Windows 11 operating systems.
• Experience with Active Directory as well as Azure Active Directory.
• Understanding of TCP/IP networks and fundamental network troubleshooting skills.
• Proficiency in M365 administration and support.
• Strong knowledge of collaboration tools such as Microsoft Teams and Zoom.
• Experience with Mobile Device Management (MDM) solutions like Intune and Kandji
• Familiarity with operating and maintaining network components such as video conferencing systems (Google Meet/MS Teams) and network printers.

Required Skills:

• Strong communication skills with the ability to work effectively in a global, multicultural team.
• Detail-oriented, with excellent problem-solving abilities and a proactive mindset.
• Capable of managing multiple tasks and projects in a fast-paced environment
• A team player who is motivated to provide excellent customer service and continuous improvement in IT processes.
• ITIL V4 Foundation certification

The Team:

As an Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers.. 

The Role:

As an Applied Value Engineer, responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Identify & Frame Value:
  Discover and translate customers’ strategic priorities into high-impact Celonis use cases
  Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
  Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives
• Realize Value:
  Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
  Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
  Present results and realized value to senior management and C-level executives
• Scale Value:
  Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
  Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
  Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use case

The qualifications you need:

• Live for Customer Value: 7+ years of experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
  Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP/ Oracle),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Hands-on Experience with Process Mining tools and technologies is preferred. Hands-on SQL experience and Python is preferred . Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying business use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. Domain and industry knowledge such as Supply chain, finance, CPG, BFSI, Manufacturing etc. would be a plus.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.

The Challenge 

We are looking for a Senior Product Manager to join our dynamic and collaborative Product Organization. Senior Product Managers will organize, define, prioritize and lead the execution of a complex product roadmap, usually responsible for more than one product in the product line. Senior Product Managers lead product teams and coach/mentor Product Owners and Product Managers. Senior Product Managers are key members in aligning solution designs into new platform services and identifying new product opportunities to drive new business growth.  

Your Mission 

• Successful delivery of multiple products within product line
• Act as SME for product while growing knowledge of adjacent products
• Outline product strategy (customer value, competitive position, business value)
• Define product goals and themes (OKRs)
• Drive product initiatives and lead geographically distributed cross‑functional teams
• Drive alignment across product teams and GTM teams, contributing to GTM plan with Product Marketing, Sales, and Partner teams
• Set and clearly communicate development objectives, needs, and status of projects to internal stakeholders and customers
• Act as primary escalation point for product line, de‑escalating and communicating

You Are

A subject matter expert in your product line, who can handle significant complexity in your role and exercises independent and sound judgement. Someone who thrives under pressure in a fast-paced environment while juggling multiple personas and prioritize competing tasks and deadlines to deliver on aggressive timelines. You are capable of supervising activities, projects, and teams.    

Your Experience Includes: 

• Bachelor’s degree in Computer Science, Engineering or related technical or business field
• 8 – 12 years of relevant experience in an enterprise software development environment
• 4+ years of experience as a Product Manager
• Experience managing product roadmaps and document goals and themes, for more than one product in a product pipeline
• Proven ability to develop product strategies and effectively communicate recommendations to executive management
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Experience planning for “end of life” in product and leading EOL processes across stakeholders
• Experience contributing to technical debt planning and automation backlog
• Recent experience using an Agile/Scrum methodology to build world class software
• Strong problem‑solving skills and the ability to know when it’s necessary to roll up one’s sleeves to get the job done
• Skilled at working effectively with cross functional teams, and influencing conversations to drive positive outcomes for the product and the business
• Excellent written and verbal communication skills

The Challenge 

We are looking for a Principal Product Manager to join our dynamic and collaborative Product Organization. Principal Product Managers will organize, define, prioritize and lead the execution of a complex product roadmaps, usually responsible for more than one product in the product line. Principal Product Managers are key members in aligning solution designs into new platform services and identifying new product opportunities to drive new business growth  

Your Mission 

• Drive solution design for more complex products and product challenges
• Outline product strategy (customer value, competitive position, business value) while understanding platform and integration strategy
• Define product goals and themes (OKRs)
• Drive product initiatives and lead geographically distributed cross‑functional teams
• Drive alignment across product teams and GTM teams, contributing to GTM plans with Product Marketing, Sales, and Partner teams
• Advocate for the value of tech debt and infrastructure work
• Set and clearly communicate development objectives, needs, and project status to internal stakeholders and customers
• Monitor patents and ensure intellectual property is protected across teams

You Are

A subject matter expert in your product line, who can handle significant complexity in your role and exercises independent and sound judgement. Someone who thrives under pressure in a fast-paced environment while juggling multiple personas and prioritize competing tasks and deadlines to deliver on aggressive timelines. You are capable of supervising activities, projects, and teams.    

Your Experience Includes: 

• Bachelor’s degree in Computer Science, Engineering, or a related technical or business field
• 12–16 years of relevant experience in an enterprise software development environment
• 6+ years of experience as a Product Manager
• Experience managing product roadmaps and documenting goals and themes for multiple products in a product pipeline
• Proven ability to develop product strategies and effectively communicate recommendations to executive management
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Experience planning for end‑of‑life (EOL) of products and leading EOL processes across stakeholders
• Experience contributing to technical debt planning and automation backlogs
• Strong knowledge of platforms and integrations
• Strong problem‑solving skills, with the ability to know when to roll up one’s sleeves to get the job done
• Skilled at working effectively with cross‑functional teams and influencing conversations to drive positive outcomes for the product and the business
• Excellent written and verbal communication skills

Extra Awesome 

Previous experience in a B2B environment with multiple parties involved and/or impacted by potential changes to the product    Strong knowledge or experience in similar field, including privacy, vendor management, publisher/AdTech, MarTech, sustainability, or compliance. 
CIPP/E or CIPM certified

Role Description

• As a Senior Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

Key Responsibilities:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Senior Applied Value Engineer stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Senior Applied Value Engineer specialize in domains (e.g. supply chain) and industries

Requirements:

• 6+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Team:

The position of Applied Value Engineer (Scale team) is a trusted advisor responsible for driving value, adoption, and customer success across a portfolio of accounts. In this role, you will collaborate closely with customers, partners, and internal teams to strengthen customer engagement and ensure long-term success with the Celonis Process Intelligence Platform. Your responsibilities include building scalable engagement strategies, handling critical touchpoints, identifying expansion opportunities, and mitigating renewal risks, all while fostering a strong relationship with partners and driving value realization across your accounts.

The Role:

As a Applied Value Engineer (Scale team), you will play a key role in helping our customers achieve their strategic goals and realize significant value by leveraging the Celonis Process Intelligence Platform. You will collaborate with regional partners and customers, strengthening their position in the market while ensuring that they receive the guidance and tools needed for long-term success. Your role will involve driving the coordination of account activities, building structured governance at both the account and portfolio levels, and fostering value-driven relationships. 

In this highly collaborative position, you will work closely with our partners, customers, and internal teams to provide innovative solutions, manage escalations, and ensure the delivery of value at scale.

The Work You’ll Do:

Drive Value, Adoption, and Sponsorship

• Serve as the trusted advisor to customers and partners, ensuring successful adoption and value realization across your portfolio.
  
  
• Support the development of Centers of Excellence (CoEs) by leveraging Celonis and partner resources to deliver self-paced, classroom, and on-the-job training.
  
  
• Build and maintain a structured governance model at both the account and portfolio level, ensuring alignment with customer goals.
  
  
• Manage critical 1:1 customer touchpoints, coordinating with partners as needed to resolve escalations and drive customer success.
  
  
• Monitor customer health through scalable strategies and provide regular check-ins to keep customers on the right track.
  
  
• Mitigate renewal risks by tracking value and framing expansion opportunities through demos and strategic guidance.
  
  
• Ensure customers are leveraging the latest product innovations to maintain momentum in their value journey.

Create Scalable Engagement Formats

• Develop and execute impactful 1:N (one-to-many) interaction formats such as online webinars, regional in-person classroom events, and online community events.
  
  
• Proactively create and nurture community engagement strategies, driving content and interaction around specific focus areas.
  
  
• Collaborate with the community team to gather feedback and improve engagement platform effectiveness.

Partner and Account Management

• Build programmatic coordination across partner activities within your portfolio to strengthen customer relationships and drive long-term success.
  
  
• Monitor partner engagement and escalate when needed to ensure successful delivery of customer value.

The Qualifications You Need:

Language Requirement

• Excellent communication skills in English, able to confidently engage and influence stakeholders at all levels.

Programmatic Execution

• 3-5 years of strong execution focus for action and the ability to drive initiatives under ambiguity.
  
  
• Highly structured and programmatic thinking with the ability to execute complex projects efficiently.

Entrepreneurial Mindset

• A passion for building new customer segments and managing a portfolio with an entrepreneurial approach.
  
  
• Ability to gain customer trust and drive success in limited touchpoints, delivering high impact.

Technical Expertise

• Solid technical skills with the ability to quickly problem-solve and support customers, especially in 1:N office-hour setups.
  
  
• Strong understanding of Celonis product innovations and the ability to introduce these innovations to customers, ensuring they’re driving maximum value.

Excellent Communication & Enablement

• Exceptional communication skills, with the ability to enable others through clear, effective presentations and guidance.
  
  
• Passionate about empowering both customers and partners through training, support, and strategic insights.

Industry & Business Domain Expertise

• Understanding of industry-specific business processes and a proven ability to identify opportunities for improvement.
  
  
• Knowledge of strategic transformation initiatives such as Shared Services Transformation or System Transformation is a plus.

The Team:

As an Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers.. 

The Role:

As an Applied Value Engineer, responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Identify & Frame Value:
  Discover and translate customers’ strategic priorities into high-impact Celonis use cases
  Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
  Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives
• Realize Value:
  Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
  Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
  Present results and realized value to senior management and C-level executives
• Scale Value:
  Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
  Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
  Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use case

The qualifications you need:

• Live for Customer Value: 4+ years of experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
  Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP/ Oracle),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Hands-on Experience with Process Mining tools and technologies is preferred. Hands-on SQL experience and Python is preferred . Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying business use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. Domain and industry knowledge such as Supply chain, finance, CPG, BFSI, Manufacturing etc. would be a plus.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.

The Team:

The Role:

The work you’ll do:

Identify & Frame Value

Realize Value

Role Description

• As a Senior Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

Key Responsibilities:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Senior Applied Value Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

Requirements:

• 6+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Value Engineer - India, your primary focus will be supporting our GCC's (Global Competency Centers) across the Adopt and Expand phases of our customer value journey. This team will be a part of the Global VE CoE spearheading our mission of data-driven business transformation with our customers.You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The Role:

As an Applied AI Value Engineer you are pushing the envelope in solving mission-critical problems for our customers. You will be working with our most strategic customers, understanding their strategy and key challenges, and building Celonis solutions using cutting edge AI technologies of market leaders such as Microsoft and OpenAI. With Celonis’ market leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

The qualifications you need:

Requirements:

• 4+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Team:

As a Applied Value Engineer you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor to help them achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will help customers drive measurable business impact across various processes and industries and accelerate their adoption of our platform. You will blend process and industry expertise with a consulting skill set, an AI-solution mindset, and strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The Role and work you'll do:

Identify & Frame Value

• Discover and translate customers’ strategic priorities into high-impact Celonis use cases
• Support customers and partners in building business cases, leveraging industry benchmarks and best practices in order to retain and scale customers, driving Annual Recurring Revenue (ARR) growth
• Orchestrate Value Assessments and support in communicating value opportunities and strategic roadmaps to C-Level executives

Realize Value

• Guide customers and partners on how to use Celonis to identify and qualify opportunities for process enhancement
• Drive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
• Support presentation of results and realized value to senior management and C-level executives

Scale Value

• Responsible for the customer value journey, driving expansion, adoption, and renewals
• Partner with customers to develop strategic Celonis roadmaps embedding Celonis Process Intelligence as a strategic business transformation platform in their organization
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases

The qualifications you need:

• Live for Customer Value: Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Customer Success, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy.
• Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP), experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL. Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.
• Business Domain Expertise: Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation).
• Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program.

The Role:

As an Applied Value Engineer for the Japan Market, you will solve business-critical problems for our most strategic Japanese customers. You will bridge the gap between cutting-edge AI technology and the unique business requirements of Japanese enterprises.
Working with the world’s leading Process Intelligence (PI) platform and partners like Microsoft, OpenAI, and Databricks, you will feed operational context to AI to help Japanese organizations industrialize AI and unlock real ROI. You will prototype solutions, demonstrate value to executives, and ensure successful implementation and adoption within the Japanese business ecosystem

The work you’ll do:

• AI Discovery & Solutioning (Japan Focus): Understand the specific AI strategies and challenges of Japanese customers. Translate their requirements into innovative solutions that align with local business practices.
• Hackathons & Prototyping: Rapidly build creative prototypes (LLM/Agent-based) to solve business-critical problems during customer hackathons.
• Agentic Process Transformation: Enable a fundamental shift for our customers from traditional automation to autonomous AI agents empowered by the Celonis PI Platform.
• Proof Projects: Execute end-to-end Proof-of-Value (PoV) projects, including architecture, RAG, and guardrails, ensuring compliance with enterprise data and identity frameworks.
• Cross-Border Collaboration: Work closely with the Japan-based account teams and executives to ensure project outcomes reach agreed value and adoption thresholds.
• Domain Specialization: Specialize in domains (e.g., Supply Chain, Finance) to scale knowledge across the Japan and global organizations.

The qualifications you need:

• Market Alignment: Strong willingness and commitment to work specifically for the Japan market. This includes flexibility to align with Japan Standard Time (JST) for key meetings and workshops.
• Professional Experience: 3-5 years of experience in technical pre-sales, defining AI roadmaps, and building ROI/TCO business cases.
• Technical Expertise: Deep understanding of Generative AI techniques (RAG, multi-agent orchestration, prompt engineering) and Python (LangChain, pandas, PyTorch, etc.).
• Process Knowledge: Understanding of business processes (Supply Chain, Finance, etc.) and the ability to translate high-level needs into AI use cases.
• Communication: Strong presentation skills to engage with both internal stakeholders and external Japanese enterprise executives.
• Education: Bachelor’s Degree required (Master’s in CS, Engineering, or Math preferred).

• Japan Market Experience: Previous experience working with Japanese companies as clients or partners is highly valued.
• Cultural Competency: Familiarity with Japanese business etiquette and communication styles.
• Hands-on AI implementation: Experience building agentic systems and deploying models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex).
• LLM Ecosystem: Working knowledge of LangChain, LlamaIndex, or other OSS packages.

We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Senior System Engineer.

The Team:
You will be joining the Internal IT team as Senior System Engineer and will be based in our location in Bangalore. You will be responsible for administrative & infrastructure related 2nd level tasks including regular maintenance of the IT infrastructure.

The Role:
As Celonis continues to grow we have an exciting opportunity for an experienced, pragmatic and “team player” Senior System Engineer to join us and take ownership of Infrastructure-, Automation- and related IT systems for the business. It’s a role where you will have great impact, autonomy and visibility across the wider IT team with many opportunities for learning, development and building enterprise technologies. A willingness to work in a shift-based model is essential to ensure global coverage and timely support.

The work you’ll do:

• Administration/Maintenance of the global IT infrastructure
• You resolve 2nd level IT tickets raised by internal employees and collaborate with our international based IT Servicedesk & Infrastructure Team
• You proactively identify and create new necessary maintenance tasks related to our IT infrastructure and proactively resolve them 
• Spearheading the future of automation within Internal IT
• Azure and Entra ID related systems, processes, services and access rights
• Management of Google Workspace Platform including directory service management and scripting
• Work independently on small IT infrastructure related projects
• Collaboration Tools: Slack/O365/Google Workspace/Zoom

The qualifications you need:

• Strong knowledge (7+ years experience)  in administering and maintaining a SaaS, cloud, on-prem and clients environment comprising of:
• Azure (incl., but not limited to, Entra ID, Identity Governance, Defender)
• APIs, Powershell scripting
• Windows 10/11, Windows Server 2019/2022, Linux, Mac OS, iOS
• Microsoft O365 knowledge including Teams
• Google Workspace and Cloud Platform
• Structured troubleshooting and escalation to vendors

• Strong knowledge (7+years experience) in the following areas:
• Global infrastructure management including on-prem and Cloud providers
• Automation of processes in highlighted areas
• IT project management skills, evaluation of new technologies and presentation to Senior Management
• Administration and use of GitHub repositories
• TCP/IP networks (incl., but not limited to, DNS, DHCP, routing, SSL)

• The soft-skills you need:

  • You are a role model for other System Engineers within the IT Team
  • You are able to act cross-functional in different system areas. 
  • Consistently making sure that everyone is aligned and following the global valid IT processes.
  • Working independently and are able to organize work for you and others
  • Actively share knowledge with Junior colleagues to help them succeed
  • You have  a solid understanding of ITIL/ITSM processes.
  • You have the experience to develop configurations independently and target oriented
  • You have a strong customer oriented mindset with a clear focus on the sense of urgency

Role Description

• As an Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

Key Responsibilities:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

Requirements:

• 5+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Experience in Oil & Gas industry is must.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Role:

Celonis is looking for a Senior ABAP Developer to design and implement modern data integration features to our platform. This is a full-time position located in Bengaluru, India and we are looking for team members that focus on writing maintainable and reliable code, work well independently, and thrive on collaboration and feedback as part of an agile development process.

The work you’ll do:

• Take ownership of features from design to implementation.
• Extend the capabilities of SAP integration.
• Contribute towards continual improvements in our development and release processes.
• Collaborate with our cloud development teams in integrating new features we develop in SAP with our cloud product.
• Research and drive new integration possibilities with SAP’s cloud products.

The qualifications you need:

• Have at least 5 years of experience as a professional ABAP Developer.
• High level of commitment and responsibility as well as enthusiasm for the challenges that arise during software development.
• Experience with object-oriented ABAP and GUI development.
• Experience working with both R3 and S4/HANA, with knowledge of the FI, MM, and SD modules as a plus.
• Have an overall understanding of SAP products, with a deep focus on integration options.
• Write clear, maintainable, and testable code.
• Excellent English skills 

About the role

We’re looking for a Staff Data Engineer to help design and build our next-generation data platform from the ground up. This is a high-impact, hands-on role where you’ll define core architectural decisions, set engineering standards, and partner closely with analytics, product, and engineering teams to unlock data at scale.

If you enjoy building platforms (not just using them), making long-term technical bets, and mentoring strong engineers, this role is for you.

Responsibilities

• Architect and build the foundational data platform that powers analytics, experimentation, and data products
• Establish best practices for data modeling, orchestration, testing, and observability
• Build and optimize data infrastructure on AWS (storage, compute, networking, security)
• Partner with stakeholders across Product, Analytics and Engineering to translate business needs into robust data solutions
• Drive technical decisions around performance, cost optimization, and data quality
• Mentor and guide other data engineers, raising the bar for technical excellence across the team
• Own critical systems end-to-end and participate in long-term platform roadmap planning
• Ensuring operational efficiency and actively participating in organizational initiatives with the objective of ensuring the highest customer value.

Must Have:

• 7+ years of experience in data engineering or platform engineering roles
• Strong hands-on experience with Spark, Python, and SQL in production environments
• Experience designing and operating large-scale data systems on cloud infrastructure (AWS preferred)
• Deep understanding of data modeling, distributed systems, and performance tuning
• Proven ability to lead technical initiatives and influence architecture across teams
• Comfortable working in ambiguous, early-stage environments where you help define the “right way”

Good To Have:

• Experience with Trino (or similar distributed SQL query engines)
• Experience using dbt for data transformations and modeling
• Familiarity with modern data stack concepts (lakehouse architectures, columnar storage, open table formats)
• Experience building internal data platforms or shared infrastructure
• Experience with Kubernetes, particularly Amazon EKS, for deploying and operating data workloads
• Proficiency in Apache Spark & Apache Kafka. 

THE ROLE

Software Development Engineer - 3 (Backend)

We’re looking for a Software Development Engineer - 3 (Backend) to join our growing engineering team. In this role, you will lead the design and development of highly scalable, reliable backend systems that power our core products. You will solve complex technical challenges, drive architectural decisions, and play a key role in shaping the technical direction of the team. 

Success in this role means delivering robust, high-performance systems at scale, proactively identifying and solving ambiguous problems, and influencing engineering excellence across teams. You will also mentor engineers, drive best practices, and contribute to building a high-performing engineering culture. This position is critical to enabling scalable growth and supporting Quince’s mission of delivering exceptional quality at incredible value.

Responsibilities:

• Lead the design and implementation of scalable, resilient backend systems and services
• Own architectural decisions and drive system design for complex, high-scale distributed systems
• Identify and solve deeply complex technical challenges related to scalability, performance, and reliability
• Define and drive short-term and long-term technical strategy for backend systems
• Establish and enforce high standards for code quality, system design, and engineering best practices
• Review and guide design and code across teams to ensure consistency and excellence
• Mentor and develop engineers across levels, fostering a strong engineering culture
• Collaborate with cross-functional teams (product, data, infra) to drive end-to-end delivery of impactful solutions
• Proactively identify areas of improvement in system architecture, performance, and developer productivity
• Drive initiatives around system observability, reliability, and operational excellence
• Contribute significantly to hiring, team building, and raising the bar for engineering talent

Qualifications:

• Strong computer science fundamentals including data structures, algorithms, and system design
• 5+ years of experience in backend development using Java, Spring/Spring Boot
• Deep expertise in building and scaling high-traffic, distributed systems
• Strong experience with SQL and NoSQL databases and data modeling at scale
• Proven experience in designing fault-tolerant, highly available systems
• Ability to drive architecture and influence technical decisions across teams
• Strong debugging and problem-solving skills for complex, large-scale systems
• Experience working in fast-paced, ambiguous environments with high ownership
• Excellent communication and stakeholder management skills
• Demonstrated experience mentoring engineers and leading technical initiatives

Preferred:

• Experience with cloud platforms (AWS preferred) and cloud-native architectures
• Strong understanding of microservices architecture and distributed systems patterns
• Experience with CI/CD pipelines, DevOps practices, and infrastructure automation
• Familiarity with containerization technologies such as Docker and Kubernetes
• Experience driving large-scale system migrations or architectural transformations
• Prior experience in high-growth startups or consumer internet companies.

• Innovate beyond our existing products and bring new ideas to life for Celonis.
• Ensure high quality and continuously improve procedures and practices.
• Work closely with your fellow engineers, project managers, and designers to create cohesive and efficient solutions.
• Collaborate with adjacent teams to drive a holistic project success spread across multiple geographies
• Learn and grow, not only in technical expertise but also in any other necessary aspects of making our projects reality.
• Brainstorm with the entire Celonis Labs team, research potential solutions, and ultimately bring them to life.

• Bachelor's or master's degree in a technical field (e.g., Computer Science, Software Engineering) or equivalent experience.
• 5+ years of experience as Backend Engineer with strong expertise in building microservices based products using Java, Spring framework, JPA, Hibernate is a must.
• Experience with building data pipelines in Databricks, ETL, Apache spark is a big plus.
• Relational databases; PostgreSQL a plus.
• Proficient in building cloud-native distributed systems.
• Able to demonstrate a generalist skill set across multiple technical areas besides the Backend, DevOps, Cloud Infrastructure.
• Ability to analyse and design complex software.
• Experience building scalable, fault-tolerant distributed systems.
• Proven background in building cloud-native software in the Kubernetes ecosystem, as well as with and on Hyperscalers such as AWS.
• Deep understanding of modern engineering practices (Git strategy, CI/CD, testing, …) and how to apply these to enable a team of multiple engineers.
• Problem-first attitude: you’re able to understand the needs of our customers and see technology as a means to an end, not an end in itself.
• Ability to quickly learn new things without tight supervision.
• Problem-solving attitude.
• Collaborative team spirit.

The Team:

As part of the Product Management organization, we develop the platform that drives the next generation of enterprise intelligence and process improvement. We are a team of product enthusiasts who like to push the boundaries of the status quo and drive the product forward with innovative thinking.

Data Integration is the bedrock of our platform; it feeds the Process Intelligence Graph by extracting, ingesting, and managing customers' critical business data at scale. As we expand our global footprint, our new Engineering Hub in Bangalore is becoming a primary center of excellence for our data extraction capabilities. In this role, you will be a senior leader within the India hub, partnering with global product leadership to shape the strategic vision of our data pipeline and extractor ecosystem.

The Role:

We are seeking a Senior Product Manager with deep technical DNA to lead the development and scaling of our Extractor portfolio. You will own the end-to-end lifecycle for our most critical data gateways, ranging from native SAP (ECC & S/4HANA) integrations and Database (JDBC) connectors to our low-code Extractor Builder for Cloud SaaS.

As a Senior PM, you define and execute the roadmap. You will be responsible for identifying market shifts, navigating complex ERP architectures, and ensuring our data extraction remains high-performance, secure, and resilient. You will work at the intersection of engineering excellence and customer value, transforming technical complexity into seamless "plug-and-play" experiences for the world’s largest enterprises.

The work you’ll do:

• Strategic Roadmap Ownership: Lead the long-term vision for Celonis Extractors, prioritizing the expansion of our connector library across SAP, Oracle, Salesforce, and beyond.
• Platform Innovation: Drive the evolution of the Extractor Builder, enabling customers to build custom REST API connectors with an AI-first approach.
• Scale & Performance: Partner with engineering to optimize delta-load logic and real-time streaming capabilities to handle massive enterprise datasets.
• Cross-Functional Leadership: Act as a bridge between the local engineering teams and global stakeholders (Product, Sales, and Global Alliances) to ensure local execution aligns with global strategy.
• Customer Advocacy & Mentorship: Deep-dive into complex customer environments to solve architectural bottlenecks. Internally, provide mentorship to junior PMs and contribute to the maturing of PM processes within the India hub.
• Market Analysis: Keep a pulse on the ETL/ELT landscape, ensuring Celonis remains the gold standard for data extraction in the Process Intelligence category.

The qualifications you need:

• 5+ years of experience in technical product management, with a proven track record of shipping complex data-centric products.
• Deep Domain Expertise: Strong understanding of data extraction patterns (CDC, Delta-loads, Batch vs. Streaming) and protocols (REST, OData, JDBC).
• ERP/SaaS Fluency: Direct experience with enterprise ecosystems, specifically SAP (functional modules and data structures) or major Cloud platforms (AWS, Azure, GCP).
• Technical Rigor: Ability to hold your own in architectural discussions with Staff Engineers while simplifying those concepts for C-level executives.
• Analytical Mindset: You love data and use it to drive decisions. Whether it’s analyzing feature adoption or optimizing extractor throughput.
• Entrepreneurial Spirit: You are excited about the challenge of being a foundational member of a new engineering hub, bringing clarity to ambiguity and building a high-performance culture.
• Communication Excellence: Exceptional ability to influence without authority and tell a compelling story about the "why" behind the "what."

Nice to have:

• Advanced degree in Computer Science, Engineering, or Business is highly desirable to connect technical performance to broad business outcomes and enterprise ROI.
•  Proven experience in designing AI-driven user journeys, specifically leveraging Agentic Workflows to automate technical complexities.
• Familiarity or experience with tools like Fivetran, Airbyte, Databricks, or Snowflake.

Why project44?   

At project44, we revolutionize supply chains with our High-Velocity Supply Chain Platform. As the connective tissue of the supply chain, project44 optimizes global product movement, delivering unparalleled resiliency, sustainability, and value for our customers. We operate the world's most trusted end-to-end visibility platform, tracking over 1 billion shipments annually for 1,300 leading brands across various industries, including manufacturing, automotive, retail, life sciences, food & beverage, and oil, chemical & gas. Our High-Velocity platform eliminates supply chain friction, enabling sophisticated inventory control, exceptional customer experience, and predictive analytics through machine learning and automation.

project44 is looking for a digital-savvy Senior Customer Success Manager

About The Role 

• You will act as the primary owner of a base of tech-touch customers and create a customer lifecycle journey for customers in this group. 
• You will be amongst the first product specialists in this relatively new role, and therefore be able to help develop and craft the strategy. 
• You will be responsible for the research, planning, coordination, and execution of launching tech-touch customer success service programs to drive on-boarding, engagement, renewal, and expansion. 
• Drawing on usage data and other information, you will craft a segmented approach to engaging and providing self-guided solutions to tech-touch customers. 
• Once established, you’ll continue to optimize consumption, adoption and monitor measures to understand how we’re doing and how we can learn and improve. 
• You will help our tech-touch customers feel valued and supported through targeted emails, health scores, usage triggers etc – creating a tailored yet scalable approach to customer success of this segment of customers. 
• You'll have the opportunity to collaborate cross functionally (Product, Carrier-facing teams etc.) and support your teammates on projects and through knowledge sharing. 
• You'll contribute to the product input feedback process to ensure constant and valuable customer input is available to the team and advocate and prioritize as required. 
• Shift Timings: 4pm IST to 1am IST (You will be managing North American customers)
   

About You 

Basic Qualifications 

• 5+ years relevant work experience in a Customer Success Tech Touch, Product Specialist, or Project Management role 
• Experience working in SaaS companies
• Experience working with Logistics Service Providers (LSP)

Other Qualifications 

• Motivated to learn and grow knowledge around all aspects of a successful product, project and transformational change in organizations 
• Good interpersonal skills; internal and external, written and verbal communication are important in this role 
• Ability to present and interact with business teams with ease and integrity 
• Analytical and process-oriented 
• A desire to incorporate feedback and personally grow as a team member 
• Experience with Jira and salesforce is highly preferred 

Technologies We Use 

• Jira 
• Confluence 
• Zendesk 
• TextExpander 
• Salesforce

Work from office expectations: This role requires you to operate from office all 5 days in a week.

Diversity & Inclusion: 

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day. 

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture. 

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application! 

For any accommodation needed during the hiring process, please email heena.mehta@project44.com. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. 

The Role:

We are looking for a Lead Value Engineer, Consumer Packaged Goods (CPG)—an industry expert who can bridge the gap between technical process mining and strategic business outcomes. You will act as an architect for critical work-streams within a major CPG account, translating complex operational data into clear value drivers.

As a Lead Value Engineer, you are a "go-to" execution expert within our CPG go-to-market organization. You will move beyond standard process optimization to link Celonis capabilities to key outcomes specific to fast-moving consumer goods operations.

You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor, helping them achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform.

In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set and strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

Identify & Frame Value

• Translate Strategy to Operations: Analyze the client’s strategic priorities (e.g., Omnichannel Growth, Margin Protection, Supply Chain Agility, and Sustainability) and map them to high-impact Celonis use cases.
• Target High-Impact Areas: Architect solutions that connect data across the value chain—moving beyond simple task automation to optimizing complex ecosystems like Demand Planning, Trade Promotions Management (TPM), Logistics, and Direct-to-Consumer (D2C) fulfillment.
• Build the Business Case: Construct robust, data-backed business cases that articulate the financial and operational impact of Process Intelligence (e.g., reducing Cost of Goods Sold, optimizing working capital, or improving On-Time In-Full [OTIF] delivery) to senior management.
• Win Expansion: Build demos and business cases, leveraging industry benchmarks and best practices in order to win new expansion opportunities.
• Assess Value: Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives.

Realize Value

• Drive Engagement Success: Lead the value workstream for pilots and implementations, ensuring the "digital twin" strategy effectively monitors process health in fast-paced, high-volume retail and consumer environments.
• Orchestrate Improvement: Guide customers on how to use Celonis to provide context to their AI agents, coordinating hand-offs between systems and teams in Order-to-Cash, Source-to-Pay, and Plan-to-Produce.
• Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for Retailer Compliance, master data governance, or supply network visibility.
• Facilitate Workshops: Run business value workshops and use Celonis to identify and qualify opportunities for process enhancement.
• Initiate Change: Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
• Present Results: Present results and realized value to senior management and C-level executives.

Scale Value

• Codify Best Practices: Turn our solutions into reusable assets and use cases for the broader Value Engineering team.
• Mentor & Enable: Act as a senior resource for the team, helping junior engineers understand CPG terminology, seasonality nuances, and retail stakeholder management.
• Product Feedback: Serve as a bridge between the customer and our Product teams, providing specific feedback on how to enhance our platform for the CPG vertical (e.g., specific requirements for Trade Spend visibility or SKU Rationalization).
• Manage the Journey: Responsible for the end-to-end customer value journey, landing, expanding, adoption, and renewing.
• Build Roadmaps: Build a strategic expansion roadmap for customers embedding the Celonis Process Intelligence Platform as a strategic business transformation platform in their organization.
• Drive Innovation: Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases.

The qualifications you need:

• Deep Industry Experience: 8+ years of relevant experience in Finance, Supply Chain, or Operations, ideally combining time at a CPG/FMCG company with Management Consulting or Sales Engineering.
• Domain Expertise: You possess granular knowledge of the CPG value chain, specifically in areas such as Demand & Supply Planning, Logistics, Trade Promotions, or Consumer/Retail Operations.
• Growth Mindset: Proven track record of managing the full customer lifecycle, with a demonstrated ability to land new accounts, expand footprint through strategic upselling, and drive long-term value to ensure high retention and organic advocacy.
• Value Realization Skills: You have a track record of identifying operational inefficiencies and driving them to resolution. You understand how to impact the P&L through process improvement and technology deployment.
• Technical Fluency: Good knowledge of Business Software/SaaS applications (e.g., SAP S/4HANA, Salesforce Consumer Goods Cloud, SAP IBP), and experience with data visualization, SQL, or Python is a strong plus.
• Stakeholder Management: Experience presenting to and working with senior stakeholders. You can navigate complex internal structures and clearly communicate value to non-technical audiences.
• Builder Mentality: You are comfortable working with ambiguity and setting your own direction within an account team to achieve the best results.
• Degree: Degree in Industrial/Business Engineering, Supply Chain Management, Informatics, Mathematics, or similar.

Project Manager

Hybrid, Bangalore, India

JOB OVERVIEW

As a Project Manager, you will place the customer at the center of everything we do, making their journey simple, valuable, and delightful. This role is focused on helping the customer implement Legion within budget and in time. During implementation, you will be prioritizing tasks, developing project plans, reporting to senior managers, liaising with customers, and attending customer meetings. The goal of the position is to ensure implementation milestones are accomplished on time and achieve business results for our customers. 

RESPONSIBILITIES AND DUTIES

• Manage multiple concurrent projects, leading all implementation project phases
• Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
• Manage the work delivered by the project team and ensure it meets Legion quality standards
• Create professional customer-facing presentations such as Project Kick-off, User Acceptance Testing Kick-off, executive decks and more
• Lead and facilitate discussions and workshops with the customer
• Oversee project management documents, tools and methodologies including but not limited to risk management, change management, scope management, success criteria
• Define, manage, and deliver on customer expectations throughout the implementation process
• Work with teams within Legion to ensure implementation timelines and support SLAs are met
• Recommend best practices for using Legion to help store managers and team member’s to get the most from their Legion investment 
• Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer
• Be familiar with compliance and labor laws and how they impact customers
• Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology and the Legion product

Customer Centric Consulting

• Develops long lasting relationships
• Actively set and manage expectations
• Understand, adapt and act within the customer’s organization and culture
• Continually acquires knowledge about our customers and solutions to grow adoption
• Manage difficult situations in a calm and structured way with timely internal and external communication to all levels of individuals
• Understands flexibility and learning how to prepare when needs change

Project Management

• Manage multiple concurrent enterprise projects, leading all implementation project phases
• Identify and manage risks and issues involved in delivering the project
• Ensure project is running on time and to budget
• Provide project updates on a consistent basis to various stakeholders including strategy, adjustments, progress, or early warning on potential delays or priority conflicts
• Provide a seamless implementation journey and business results that drive high adoption
• Manage the work delivered by the project team and ensure it meets Legion quality standards
• Create professional presentations for you to lead and facilitate discussions and workshops with customers
• Track relevant artifacts regarding customer success criteria, risk,  change, and scope management
• Work with teams within Legion to ensure support SLAs are met
• Use SmartSheet to create and update project plans and resource requests for varying complexities
• Manage changes to the project scope / timelines with change orders and SOWs, working with Solution Architects to validate the change
• Own project escalations, working with Principal Consulting Manager and Customer Success Manager in support of the customer
• Manage the relationship and coordinate activities across Legion, vendor and customer teams
• Communicates upcoming release themes and dates to the customer

Product Expertise

• Identify, report and prioritize bugs & enhancements
• Gains and maintains core product expertise for end users and configuration
• Grows product knowledge through regular release training
• Communicates upcoming release themes and dates to the customer

YOU WILL DO WELL IN THIS ROLE WHEN YOU…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption
• deliver projects within the budget outlined in the SOW
• demonstrate foresight to align customer expectations and project timelines, ensuring customer KPIs are met
• commit to the sustainability of project management discipline at Legion
• gain and continually grow knowledge of the Legion WFM solutions and best practices
• accept personal responsibility for that quality and timeliness of work
• set personal objectives that meet organizational needs
• are able to meet customer needs while also leading the functions of the PMO
• build positive relationships with peers while working remotely on projects executed across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

REQUIRED SKILLS AND QUALIFICATIONS

• 3+ years experience of enterprise software implementation program and project management
• Workforce Management and/or Retail experience
• Advanced PMP, CAPM or similar certification holder
• Experience with Agile scrum-based project management
• Experience leading implementation partners on a project
• Experience presenting at Executive Steering Committee meetings
• Organized and plans for customer meetings to get effective outcomes and ensure the customer is on track in the project plan
• Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; Superb negotiation and diplomacy skills 

PREFERRED QUALIFICATIONS AND ATTRIBUTES

• Strong background in WFM system deployment methodology and processes
• Experience in operating environments in retail, hospitality, restaurant or other industries  to understand and identify labor challenges that Legion solves
• Experience establishing or improving a Project Management Office (PMO) leveraging AI
• Be familiar with compliance and labor laws and how they impact customers
• Personal passion and fervor for industry-leading next-generation technology 
• Experience training project managers and preparing for certification testing

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones. 

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

As the Manager of Digital IT Service, you will lead and manage our IT Service team in India. This is a critical role focused on driving operational excellence and strategic alignment across our support functions. You will be responsible for ensuring high-quality service delivery, and fostering a culture of continuous improvement and professional growth within your teams.

Key Responsibilities

Leadership & Performance Management

• Lead and mentor the IT Service team in India, providing functional and disciplinary leadership.
• Drive operational excellence by following and establishing clear performance metrics, SLAs, and reporting mechanisms to monitor team efficiency and service quality.
• Conduct regular performance reviews and one-on-one meetings to guide professional development and align team goals with departmental objectives.
• Manage team resources, including hiring, onboarding, and scaling the teams to meet business needs.

Service Delivery & Reporting

• Ensure the delivery of exceptional IT support for all internal customers, maintaining high levels of customer satisfaction.
• Manage all support processes, including incident management, and service request fulfillment, ensuring adherence to global standards and policies
• Develop and maintain comprehensive reporting on key performance indicators (KPIs), service levels (SLAs), and operational metrics.
• Present regular performance reports and strategic insights to the Head of Global IT Service, highlighting achievements, challenges, and proposed improvements.
• Oversee and optimize the shift schedule for extended-hours support operations, ensuring adequate coverage and resource allocation across all time zones.
• Establish and enforce clear shift handover processes to ensure a smooth transition of ongoing issues and a consistent level of service across shifts.
• Monitor real-time performance of shift teams, proactively addressing any operational gaps or resource constraints to maintain service continuity.

Collaboration & Strategy

• Actively partner with local, regional, and global teams to enhance service delivery and support the overall IT strategy.
• Champion the adoption of new technologies and processes to improve efficiency and the user experience.
• Lead and contribute to key Internal IT projects, ensuring successful execution and alignment with business goals.

Required Skills & Experience

• 10+ of progressive experience in IT service management or a similar managerial role, including direct people management.
• Proven experience in managing geographically distributed teams and driving performance improvement.
• Very strong expertise in IT infrastructure and support, including hardware, operating systems, networking, and cloud/SaaS platforms.
• In-depth knowledge of ITIL principles and experience using enterprise-level ticketing platforms like ServiceNow. ITIL certification is a strong plus.
• Excellent analytical and reporting skills with the ability to define, measure, and improve service levels and operational metrics.
• Exceptional communication and stakeholder management skills, with the ability to clearly articulate technical concepts and reports to both technical and non-technical audiences.
• Very strong customer oriented mindset
• Very strong independent and execution-oriented working style
• Demonstrated ability to lead by example with a sense of urgency and ownership.
• Fluent in written and spoken English.

As the Manager of Digital IT Service, you will lead and manage our IT Service team in India. This is a critical role focused on driving operational excellence and strategic alignment across our support functions. You will be responsible for ensuring high-quality service delivery, and fostering a culture of continuous improvement and professional growth within your teams.

Key Responsibilities

Leadership & Performance Management

• Lead and mentor the IT Service team in India, providing functional and disciplinary leadership.
• Drive operational excellence by following and establishing clear performance metrics, SLAs, and reporting mechanisms to monitor team efficiency and service quality.
• Conduct regular performance reviews and one-on-one meetings to guide professional development and align team goals with departmental objectives.
• Manage team resources, including hiring, onboarding, and scaling the teams to meet business needs.

Service Delivery & Reporting

• Ensure the delivery of exceptional IT support for all internal customers, maintaining high levels of customer satisfaction.
• Manage all support processes, including incident management, and service request fulfillment, ensuring adherence to global standards and policies
• Develop and maintain comprehensive reporting on key performance indicators (KPIs), service levels (SLAs), and operational metrics.
• Present regular performance reports and strategic insights to the Head of Global IT Service, highlighting achievements, challenges, and proposed improvements.
• Oversee and optimize the shift schedule for extended-hours support operations, ensuring adequate coverage and resource allocation across all time zones.
• Establish and enforce clear shift handover processes to ensure a smooth transition of ongoing issues and a consistent level of service across shifts.
• Monitor real-time performance of shift teams, proactively addressing any operational gaps or resource constraints to maintain service continuity.

Collaboration & Strategy

• Actively partner with local, regional, and global teams to enhance service delivery and support the overall IT strategy.
• Champion the adoption of new technologies and processes to improve efficiency and the user experience.
• Lead and contribute to key Internal IT projects, ensuring successful execution and alignment with business goals.

Required Skills & Experience

• 10+ of progressive experience in IT service management or a similar managerial role, including direct people management.
• Proven experience in managing geographically distributed teams and driving performance improvement.
• Very strong expertise in IT infrastructure and support, including hardware, operating systems, networking, and cloud/SaaS platforms.
• In-depth knowledge of ITIL principles and experience using enterprise-level ticketing platforms like ServiceNow. ITIL certification is a strong plus.
• Excellent analytical and reporting skills with the ability to define, measure, and improve service levels and operational metrics.
• Exceptional communication and stakeholder management skills, with the ability to clearly articulate technical concepts and reports to both technical and non-technical audiences.
• Very strong customer oriented mindset
• Very strong independent and execution-oriented working style
• Demonstrated ability to lead by example with a sense of urgency and ownership.
• Fluent in written and spoken English.

THE ROLE

Apparel - Sourcing Manager, Women's Sweaters

We are seeking a strategic and entrepreneurial Sourcing Manager to build and lead our Women's Sweaters function. This person will be tasked with identifying and onboarding new vendor partners from scratch. The role will focus primarily on Women's Sweaters category with potential expansion into other categories.

This is a rare opportunity to own and build a sourcing operation in a high-impact category. The ideal candidate will bring deep knowledge of category manufacturing, strong vendor relationships (or the ability to cultivate them), and the operational rigor to scale new supply chains that deliver on cost, quality, and lead time.

RESPONSIBILITIES:

• Scout for vendor partners in ISC who can manufacture high quality Women's Sweaters products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding a redundant supplier base  improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Manage capacity at a supplier and style level to keep pace with company growth and scale
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 & T3 (as needed) mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Women’s apparel categories with high-end national brands in the United States & Europe specifically in Women's Sweaters. 
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

• As a core function of the position, you will be responsible for the analysis, diagnosis, and recovery of complex technical issues. This will involve close engagement and interaction with our Product and Engineering teams and at times with our customers.

• Provide in-depth technical support for customer issues across one or more product areas of the Celonis Platform
• Drive and resolve complex Tickets according to ITSM processes
• Qualify problems or defects for close collaboration with Celonis Development and Product Management
• Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base
• Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organisation
• Participate in 24x7 Support model

• An education in the field of IT, Computer Science, Engineering, or similar.
• First experience working as Technical Support Engineer, ideally experience handling complex technical issues.
• A fundamental working ability of heterogeneous Linux/Unix systems.
• Knowledge in one or more areas: SSO, JKS, Docker, Kubernetes, Datadog, Python, Java
• Have a structured approach to analyse and resolve issues
• Ideally, experience with database systems and SQL
• Experience with AWS and / or MS Azure.
• Customer contact experience, communication and service-oriented.
• A thirst to learn and like bringing ideas to the table.

The Role 

Staff - Software Development Engineer in Test

 Responsibilities

• Technical Leadership
• Architect, design, and implement scalable and reusable test automation frameworks for UI, API, and performance testing.
• Drive shift-left testing by integrating automated tests early in the SDLC.
• Optimize existing automation frameworks for faster execution, stability, and reliability.
• Ensure comprehensive test coverage across functional, integration, regression, performance, and security testing layers.
• Establish best practices in test automation using modern tools and frameworks.
• Review and enhance CI/CD pipelines to include automated testing, test reporting, and quality gates.
• Provide technical mentorship to SDET-1 and SDET-2 team members, guiding them on automation, testing best practices, and debugging complex issues.
• Collaboration & Stakeholder Engagement
• Work closely with developers, DevOps, and product managers to define test plans, strategies, and quality metrics.
• Collaborate with development teams to implement unit and integration tests.
• Drive defect triage and resolution processes, ensuring timely identification and fixes.
• Partner with DevOps to enhance test execution in CI/CD pipelines.
• Advocate for quality-first development practices across engineering teams.
• Automation & Tooling
• Develop robust test scripts in Java, Python, or JavaScript using frameworks like Selenium, Cypress, Appium, or Playwright.
• Implement API automation testing using tools such as RestAssured, Postman, or Karate.
• Lead efforts in performance testing using JMeter, Gatling, or Locust.
• Ensure security testing is embedded within test pipelines.
• Maintain test execution reports, dashboards, and key quality metrics using tools like Allure, TestRail, and Datadog.
• Process & Best Practices
• Define and enforce test-driven development (TDD) and behavior-driven development (BDD) methodologies.
• Improve test data management strategies for stable and repeatable test execution.
• Introduce mocking and service virtualization where applicable.
• Conduct code reviews for automation scripts and provide constructive feedback.
• Lead test strategy discussions for microservices and distributed systems testing.

Requirements

• 7-10 years of experience in software development, testing, and automation.
• Strong proficiency in one or more programming languages (Java, Python, JavaScript).
• Experience with test automation frameworks like Selenium, Appium, Cypress, TestNG, JUnit, Playwright.
• Solid knowledge of CI/CD tools (Jenkins, GitHub Actions, GitLab CI, Bamboo, or CircleCI).
• Hands-on experience with containerized environments (Docker, Kubernetes).
• Experience in testing microservices and RESTful APIs.
• Good understanding of AWS, GCP, or Azure for cloud-based testing.
• Exposure to performance and security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

The Role:

We are looking for a curious, smart and “learn it all” Architect with proven experience and a passion for designing solution architectures for our prospects and customers to support and help our growing sales team to achieve revenue goals.

You work with the technical teams at our prospects and customers to design an architecture for the integration of our products that will meet their performance, data/information security and business requirements; you will unlock technical blockers that can slow down the adoption of our products and partner closely with our Sales and Value Engineering teams as well as our Product Management, Data Ops and Information Security teams. You will be responsible for supporting engagements with new prospects as well as existing customers that look to expand their footprint. Measures of success include new customer acquisition rates, retention, up-selling and contribution to overall sales team and business success.

The work you’ll do:

• Lead and define the overall architecture, data and cloud strategy for our largest client accounts
• Engage with customers C-level their strategic objectives with the Celonis technical strategy
• Be the bridge between our product & engineering teams within Celonis with the clients teams to provide the best technical services for our clients
• Assess our customer installed base IT landscape maturity for the region
• Participate in pre-Sales and post-Sales phases, engaging with customer Architecture and security teams
• Coach and guide Celonis consulting teams and ecosystem partners on technical implementation related issues (architecture, integration, performance and scalability)
• Develop re-usable assets for the consulting teams on projects
• Develop customer facing position papers, assets and thought leadership presentations on architecture and innovation with Celonis
• Creation of technical designs and presentations for internal and client stakeholders

The qualifications you need:

• 15 to 25 years of relevant experience (Software vendor Architect, Top consulting firms CTO or Enterprise Architect at a customer)
• Strong background in Data Architecture, Integrations patterns, and Development background in data related languages (SQL, Python...)
• Excellent written and verbal communication skills
• Excellent presentation and creativity skills
• You can comfortably switch from explaining an architecture diagram to an environment where you coded/assembled a demo of the architecture
• Strong technical background with a focus on system integrations, data operations and automation capabilities
• Strong understanding of cloud native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM, ServiceNow), cybersecurity posture fundamentals, API ecosystems and legacy on-premise enterprise architectures
• Fluency in English, an additional language such as Spanish, French or Italian is a strong advantage
• MSc degree in Computer Science or equivalent in Information Technology related field

Preferred:

• Celonis Certifications and Experience with OCPM and Case Centric Data Pipelines
• AWS/Azure/GCP Certifications
• ESB / ETL Certifications (Mulesoft, Oracle, SAP, Talend, Informatica)
• TOGAF/Zachmann Certification
• Experience in at least 2 domains among: Finance, Manufacturing, Supply Chain, Customer/Consumer Management (Service, Order Management, Sales), HR, Procurement.
• Experience in at least 2 industries among: Consumer Goods, Banking, Pharma, Aerospace, Telco, Transport.

The Team:

The Role:

The work you’ll do:

The Team:

The position of Lead Value Engineer is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers – landing, expanding, adopting and renewing. Responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements.

The Role:

As a Lead Value Engineer you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

Identify & Frame Value

• Discover and translate customers’ strategic priorities into high-impact Celonis use cases
• Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
• Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executive

Realize Value

• Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
• Present results and realized value to senior management and C-level executives

Scale Value

• Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
• Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases

The qualifications you need:

Live for Customer Value: Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.

Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL. Experience in collaborating with IT teams.

Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures,  being a change agent and training users/process owners to realize value

Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.

Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English and sovereign appearance.

Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program

Overview

You will join the Sailfin Accounts Receivable (AR) Team, a product engineering team in the Finance and Accounting domain. We build, deploy, and maintain an enterprise AR product used by global customers.
The team is primarily based in India, including this role in Remote, India, and uses modern engineering standards, automation, and AI/ML-enabled components to build high-quality financial solutions.

Job Summary

We are looking for a Salesforce Software Engineer with 5+ years of strong experience on the Salesforce Force.com platform.
You must be hands-on with Apex, Lightning Web Components (LWC), integration patterns, and end-to-end application development.

Basic knowledge of Python and AI/LLM concepts is a plus, as you will collaborate with our AI engineering team to integrate intelligent features into the AR product.

Key Responsibilities

• Design, develop, and optimize Salesforce solutions using Apex, LWC, and Lightning Framework.
• Work with cross-functional teams to translate business needs into scalable Salesforce solutions.
• Own full development lifecycle: design → build → test → deploy → support.
• Implement best practices in Salesforce configuration, security, and performance tuning.
• Build and support integrations using REST/SOAP APIs, middleware, and external services.
• Ensure code quality through unit testing, code reviews, and development standards.
• Collaborate in DevOps workflows (Git, CI/CD tools).
• Stay updated with Salesforce releases and emerging features.
• Partner with the AI team to integrate Python-based services, LLM workflows, or automation enhancements.

Required Skills & Qualifications

• 6+ years of hands-on Salesforce development experience.
• Strong proficiency in LWC, Apex, SOQL, Lightning Framework, and platform fundamentals.
• Deep understanding of Salesforce architecture, governor limits, security model, and best practices.
• Experience with Salesforce integrations (REST, SOAP, middleware, APIs).
• Good understanding of web fundamentals (HTTP, JSON, auth flows).
• Basic experience with Python for automation or service integration.
• Basic understanding of AI/LLMs, with willingness to integrate LLM-powered features.
• Experience using AI-assisted coding tools (Copilot, CodeWhisperer, vibe coding tools, or similar) to accelerate development speed and improve code quality.
• Ability to work independently, solve problems, and collaborate with cross-functional teams.
• Salesforce certifications (PD1, App Builder) are preferred.

Nice to Have

• Experience working in Agile/Scrum setups.
• Hands-on experience with DevOps tools (Git, Jenkins, Copado, Gearset).
• Experience with Einstein AI or integrating external AI/ML services into Salesforce.

Knowledge of event-driven architecture or platform events.

THE ROLE

Staff Engineer (Backend)

We’re looking for a Staff Engineer (Backend) to join our engineering organization. In this role, you will drive the architecture, scalability, and reliability of critical backend systems across multiple teams. You will operate at a strategic level, influencing technical direction, solving highly complex problems, and enabling teams to build robust, high-performing systems.

Success in this role means defining long-term technical vision, improving engineering excellence across the organization, and mentoring senior engineers while driving large-scale impact. This position is critical to scaling our platform and supporting Quince’s mission of delivering exceptional quality at incredible value.

Responsibilities:

• Own and evolve multiple critical applications/services, ensuring long-term scalability, reliability, and maintainability
• Lead the design and architecture of complex, large-scale distributed systems, frameworks, and platforms across teams
• Define and drive the roadmap for engineering and operational excellence at an organizational level
• Conduct deep performance analysis and lead system-wide optimizations to ensure high scalability and efficiency
• Drive technical planning, system design reviews, and estimation for large, cross-team initiatives
• Collaborate with product, data, and infrastructure stakeholders to define ambiguous requirements and translate them into scalable system designs
• Provide technical leadership and mentorship to senior and mid-level engineers across teams
• Establish and enforce best practices for coding standards, system design, observability, and reliability
• Review and guide critical architectural and code decisions across multiple teams
• Stay ahead of emerging technologies and introduce new architectural patterns to improve system capabilities
• Raise the engineering bar by actively contributing to hiring, team building, and technical culture

Qualifications:

• Strong computer science fundamentals including data structures, algorithms, and advanced system design
• 8+ years of experience working on backend and distributed systems
• Deep expertise in Java, Spring/Spring Boot, and SQL/NoSQL databases
• Proven experience designing and scaling highly reliable, large-scale distributed systems across multiple services/teams
• Strong understanding of concurrency, multithreading, and high-performance system design
• Deep knowledge of system architecture, design principles, and trade-off analysis at scale
• Experience driving organization-wide technical initiatives and architectural decisions
• Strong focus on code quality, latency optimization, observability, and system reliability
• Ability to operate effectively in highly ambiguous, fast-paced environments with significant ownership
• Excellent communication and stakeholder management skills across technical and business teams
• Proven track record of mentoring senior engineers and influencing engineering culture

Preferred:

• Experience with cloud-native architectures (AWS preferred)
• Strong understanding of microservices, event-driven systems, and distributed system patterns
• Experience leading large-scale system migrations or platform transformations
• Familiarity with observability tools, monitoring systems, and SRE practices
• Experience in high-growth startups or scaling consumer internet platforms
• Passion for building platforms that enable teams to move faster with high reliability

The Role:

Celonis is looking for a Senior ABAP Developer to design and implement modern data integration features to our platform. This is a full-time position located in Bengaluru, India and we are looking for team members that focus on writing maintainable and reliable code, work well independently, and thrive on collaboration and feedback as part of an agile development process.

The work you’ll do:

• Take ownership of features from design to implementation.
• Extend the capabilities of SAP integration.
• Contribute towards continual improvements in our development and release processes.
• Collaborate with our cloud development teams in integrating new features we develop in SAP with our cloud product.
• Research and drive new integration possibilities with SAP’s cloud products.

The qualifications you need:

• Have at least 5 years of experience as a professional ABAP Developer.
• High level of commitment and responsibility as well as enthusiasm for the challenges that arise during software development.
• Experience with object-oriented ABAP and GUI development.
• Experience working with both R3 and S4/HANA, with knowledge of the FI, MM, and SD modules as a plus.
• Have an overall understanding of SAP products, with a deep focus on integration options.
• Write clear, maintainable, and testable code.
• Excellent English skills.

Overview

You will join the Sailfin Accounts Receivable (AR) Team, a product engineering team working in the Finance and Accounting domain. The team designs, develops, deploys, and maintains a large-scale AR product used by global customers. Most of the team is based in India, including this role in Bangalore, and we work with a modern technology stack—AI/ML models, LLMs, multi-agent systems, cloud platforms, and automation frameworks. Our focus is on building secure, scalable, and intelligent solutions that transform financial operations.

The Role

We are looking for an Applied AI Engineer who can build production-ready predictive, generative, and agentic AI solutions for the Finance domain.

You will handle end-to-end development—from identifying use cases to deploying AI features in production. You must have experience building real-world, production-grade AI and agentic systems, not just POCs.

Responsibilities

• Partner with product owners and finance experts to identify strong AI use cases in Accounts Receivable.
• Design and build predictive models, generative AI features, and multi-agent systems tailored to business problems.
• Develop LLM-based copilots and autonomous agents, including human-in-loop flows, security guardrails, and audit trails.
• Work closely with software engineers and data scientists to embed AI features into the product.
• Build and maintain secure, scalable MLOps pipelines for training, deployment, and monitoring.
• Continuously evaluate and improve model performance and user impact.
• Stay current with the latest advancements in LLMs, NLP, multi-agent frameworks, and applied AI engineering.
• Set up and tailor AI demos as needed for customers, stakeholders, and internal teams.
• Contribute to a culture of innovation, collaboration, and continuous learning.

Required Experience

AI/ML/LLM Experience

• 7+ years of AI/ML engineering experience.
• 3+ years of hands-on experience with LLM-based solutions.
• 1+ year of experience building agentic systems (production-ready, not POCs).

Multi-Agent & Autonomous Systems

• Strong understanding of multi-agent architectures, memory systems, tool-use, orchestration, routing, and safety guardrails.
• Experience building autonomous or semi-autonomous agents with governance, logging, and human-in-loop flows.

Technical Skills

• Strong programming skills in Python (preferred), R, or Java.
• Experience with AI/ML frameworks such as TensorFlow, PyTorch, and scikit-learn.
• Solid understanding of predictive modeling, NLP, ML algorithms, and statistics.
• Experience working in cloud environments (AWS/Azure/GCP) with model deployment and data pipelines.
• Knowledge of GitHub/GitLab, version control, and CI/CD practices.
• Basic understanding of web fundamentals (HTTP, JSON, authentication) and REST APIs to integrate AI/LLM solutions into the product.

General Skills

• Strong analytical and problem-solving skills.
• Ability to communicate complex concepts clearly to non-technical partners.
• Great collaboration and teamwork abilities.
• Curiosity and passion for innovation in AI and Finance.

About Aerospike

Aerospike is the real-time database powering mission-critical systems at global innovators. Our platform delivers predictable sub-millisecond latency at massive scale and a dramatically lower TCO — enabling fraud prevention, payments, customer 360, real-time bidding, ML workloads, and agentic AI.

Our mission is simple: to enable real-time data at global scale with a database built for speed, scalability, and sustainability.

This is a hybrid role with three days of in-office work.

About the Client Engineering Team

The Client Engineering team builds and maintains Aerospike’s Smart Client Libraries — intelligent, high-performance software used by every Aerospike customer application.These SDKs are sophisticated libraries that manage topology, routing, connection pools, failover logic and performance optimizations to ensure consistent sub-millisecond transactions.

This team plays a critical role in achieving Aerospike’s real-time performance characteristics. Their work defines how developers integrate with Aerospike and directly impacts the reliability and speed of mission-critical customer applications across fintech, telco, ad-tech, retail, and AI/ML systems.

Role Overview

We are looking for a Senior Software Engineer who combines deep systems engineering expertise with strong technical influence. This role is hands-on where you will design core components, guide architectural decisions, mentor engineers, and help shape the growth of the new Client Engineering team in Bangalore.

What You’ll Do

Technical Ownership

• Build and optimize Smart Client Libraries in Java and Go.
• Own key client-server communication components.
• Drive performance improvements and maintain sub-millisecond behavior.

Technical Collaboration

• Work with global engineering teams to deliver stable client releases.
• Help troubleshoot complex client-side issues (L3).

Impact Beyond Code

• Improve API usability and developer experience.
• Maintain high standards for code quality and reliability.
• Contribute to better engineering practices for the India team.

What You Bring : 

Required Skills & Experience

• 5-8 years in software engineering with strong Java and Go skills.
• Solid understanding of concurrency, networking, and distributed systems.
• Experience with SDKs/libraries and mentoring engineers.

Preferred Skills

• Java and Golang experience.
• Familiarity with NoSQL systems.
• Exposure to cloud-native tools or open-source work.

What Defines Success In This Role

• Strong systems thinker who enjoys performance-focused coding.
• Values clean APIs and maintainable code.
• Collaborative, clear communicator, and comfortable owning complex work.

Technical Account Manager (TAM)

Hybrid, Bangalore, India

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch at Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Role: Product Marketing Manager

Location: Bangalore, India 

Work Timings: 5:30am to 2:30pm   

About the role: 

We're looking for a highly skilled and strategic Product Marketing Manager to join our team. In this pivotal role, you will be responsible for supporting local country teams with the successful launch of new products,. 

You will serve as the central point of contact, coordinating across multiple marketing and cross-functional teams to ensure our marketing go-to-market strategies are executed flawlessly, on time, and with maximum impact. You will be part of a small team that drives strategic alignment, manages dependencies, and mitigates risks, turning complex cross-functional projects into streamlined, successful GTM launches.

What you will be doing: 

• Strategic Planning: Collaborate with stakeholders to define and document 360 GTM plans
• Reporting: Lead Performance and Results Reporting process, coordinating across functions for inputs. 
• Program Management Leadership: Support the end-to-end GTM program management for product launches from initial planning to post-launch analysis.
• Cross-Functional Coordination: Serve as a key POC liaison across a complex cross-functional team to ensure a unified and effective GTM strategy. 
• Risk & Dependency Management: Proactively identify potential risks, bottlenecks, and dependencies, and develop mitigation plans and operational systems to keep programs on track.
• Communication: Establish and maintain clear communication channels, providing regular updates on program status, key milestones, and performance to all stakeholders.
• Process Improvement: Continuously assess and refine processes and best practices to improve efficiency and effectiveness for future launches.

What you need to be great in this role: 

• Go to Market Strategic thinking: 9 to 12 years of experience in go-to-market strategies, ideally in-house. Demonstrated ability to understand business objectives and translate them into actionable GTM plans.  
• Program management : Proven ability to manage complex, cross-functional projects from inception to completion. Strong organizational skills, attention to detail
• Data analysis: Strong analytical skills and able to put together analysis across varied data sets
• Narrative building: Skilled at making presentation decks for storytelling
• Mindset: highly proactive approach. Thrives in ambiguity
• Collaboration: Exceptional interpersonal and communication skills. Ability to build strong relationships with teams in diverse cultures and locations, and influence stakeholders without direct authority.
• Tools: Proficiency with project management software (e.g., Asana, Jira, Smartsheet), as well as GTM-related tools and platforms.
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. 

Req ID:14355

#LI-AS2 #LI-Remote

Role: Senior Social Marketing Lead

Years of experience: 9-12

Location: Bangalore, India

Operating Hours: 7 am - 4 pm IST

About the role:

Lead end-to-end social planning and execution for Android partnership across APAC. Balance hands-on project/program management with high-impact, multi-channel campaigns for OS partnerships, feature launches, and ecosystem storytelling.

What you will be doing: 

• Lead complex, concurrent campaigns (launches, collaboration campaigns, social activation) from brief to retro; manage budgets, timelines, and risks.
• Translate technical features into clear, social-first narratives for consumers and developers.
• Partner with local markets in creating and implementing regional social campaigns.
• Oversee creative and paid social plans; define tests and optimize in-flight.
• Lead influencer/creator programs along with local markets for APAC.
• Build dashboards, report KPIs, and drive continuous optimization; own budgets/forecasting.

What you need to be great in this role:

• 9–10 years in social media with heavy project/program management; proven delivery of multi-market, multi-channel campaigns.
• Track record leading product/hardware/software launches with measurable impact.
• Deep platform know-how for YouTube, TikTok, Instagram, X, LinkedIn; strong short-form video and creator fluency.
• Analytics-first: experience in data evaluation and reporting for social media
• Excellent brief writing, stakeholder management, and executive communication.
• Driven, proactive, and enthusiastic, with a passion for new technologies and AI.
• Proficient understanding of AI tools is beneficial, with a keen ability to learn and leverage these tools.

Req ID: 16807

#LI-AS2 #LI-Remote

Role: APAC Consumer Apps, Product Marketing Specialist

Location: Bangalore, India

Work timings: 7:00am to 4:00pm

About the role:

As a Product Marketing Specialist, you'll lead product launch marketing for our Technology client, ensuring go-to-market success. You'll define the product's voice and build a loyal following, collaborating with a wide range of teams.

On the regional team, you'll coordinate product launch roadmap and related processes, and execute multi-channel strategies to drive visibility of launches with our key audiences. Your expertise in crafting a compelling GTM strategy and impactful content will be critical. You'll identify the most effective channels and drive integrated marketing efforts to fuel product growth and success.

What you will be doing: 

• Own the end-to-end launch process, collaborating with cross-functional teams to understand product roadmap and launch strategy for APAC markets.
• Directs the end-to-end execution of regional Go-To-Market (GTM) creative strategies. This involves synchronizing product launch GTM across diverse markets including India, Japan, Korea, and SE Asia to ensure a unified brand voice. Oversees the creation of storyboards and static/video assets for product launches and social campaigns
• Establish efficient GTM operations to enable rapid product launches, while navigating a complex matrix of internal stakeholders (Regional Marketing, Legal, Product) and external partners.
• Manage launch timelines, track progress, and coordinate with country and cross-functional teams to ensure successful execution.
• Conduct and coordinate rigorous pre-launch scaled testing and channel feedback to product and engineering teams.
• Contribute to content creation for targeted outreach initiatives, driving product usage and awareness in alignment with regional goals.

What you need to be great in this role:

• Passionate about AI, with strong understanding of industry trends, Google’s and competitors’ products and position in the industry 
• Ability to manage ambiguity and constant change
• Attention to detail and accuracy
• Excellent project management skills
• Strong communication skills, ability to create clarity amidst uncertainty and provide detailed, clear instructions to local teams and agencies
• Proven track record of success in delivering projects on time and within budget
• Knowledge of localization and translation processes
• Experience with go-to-market planning and execution
• Strong problem-solving skills
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical.

Req ID: 16785

#LI-AS2 #LI-Remote

The Team:

The Account Executive, a pivotal member of our India enterprise sales team, is dedicated to driving growth by acquiring new clients across the region. This role is solely focused on expanding our footprint through strategic logo acquisition and market penetration. Leveraging top-tier products and effective sales strategies, the Account Executive collaborates closely with Value Engineers, Business Development Representatives, Partner ecosystem, and other cross-functional teams to identify and capture high-value new business opportunities.

The Role:

The primary objective is to build and expand market presence by capitalizing on untapped opportunities in the region. As an Account Executive specializing in new business sales, this role is integral to our strategy for expanding market share through targeted client acquisitions. Key responsibilities include

The work you’ll do:

• Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio.
• Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs
• Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them.
• Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals.
• Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions.
• Forge strong partnerships, particularly with leading consulting firms, SaaS partners, and the Big4.
• Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success.

The qualifications you need:

• Demonstrated success as a hunter in Software as a Service (SaaS) sales, particularly in roles focused on both expanding existing business opportunities and cultivating new business opportunities.
• Proven ability to navigate complex sales cycles involving multiple decision-makers.
• 15+ years of experience in selling enterprise-level software applications to C-level stakeholders.
• Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions.
• Effective and articulate communication skills, with proficiency in English.

The Team:

The Account Executive, a pivotal member of our India enterprise sales team, is dedicated to driving growth by acquiring new clients across the region. This role is solely focused on expanding our footprint through strategic logo acquisition and market penetration. Leveraging top-tier products and effective sales strategies, the Account Executive collaborates closely with Value Engineers, Business Development Representatives, Partner ecosystem, and other cross-functional teams to identify and capture high-value new business opportunities.

The Role:

The primary objective is to build and expand market presence by capitalizing on untapped opportunities in the region. As an Account Executive specializing in new business sales, this role is integral to our strategy for expanding market share through targeted client acquisitions. Key responsibilities include

The work you’ll do:

• Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio.
• Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs
• Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them.
• Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals.
• Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions.
• Forge strong partnerships, particularly with leading consulting firms, SaaS partners, and the Big4.
• Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success.

The qualifications you need:

• Demonstrated success as a hunter in Software as a Service (SaaS) sales, particularly in roles focused on both expanding existing business opportunities and cultivating new business opportunities.
• Proven ability to navigate complex sales cycles involving multiple decision-makers.
• 15+ years of experience in selling enterprise-level software applications to C-level stakeholders.
• Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions.
• Effective and articulate communication skills, with proficiency in English

Aerospike is the real-time database for mission-critical use cases and workloads, including machine learning, generative, and agentic AI. Aerospike powers millions of transactions per second with millisecond latency, at a fraction of the total cost of ownership compared to other databases.

Global leaders, including Adobe, Airtel, Barclays, Criteo, DBS Bank, Experian, Grab, HDFC Bank, PayPal, Sony Interactive Entertainment, The Trade Desk, and Wayfair, rely on Aerospike for customer 360, fraud detection, real-time bidding, profile stores, recommendation engines, and other use cases. 

 At Aerospike, we dream big and deliver even bigger. Our mission is to unleash the power of the world’s real-time data with a database built for infinite scale, speed, and sustainability.

If you're ready to shape the future of data, join us.

This is a hybrid role.Employees are expected to work from the Bangalore office 2-3 times a week.