Role

We are looking for a Principal Product Manager to join our team. This is a hybrid role based in San Jose, CA (3 days a week at HQ) role, reporting to the Senior Director, Product Management in the Product Management team department. You will lead the foundational aspects of Zscaler Architecture to address innovative cybersecurity solutions.

What you’ll do (Role Expectations)

• Define the product strategy and execution for Zscaler Cyber Security to ensure alignment with customer needs and the evolving market landscape

• Lead cross-functional collaboration with engineering, sales, and marketing teams to innovate and bring breakthrough cybersecurity solutions to market

• Engage with global customers to gather feedback, identify market opportunities, analyze competition, and anticipate emerging trends

• Deliver an intuitive administrator experience that simplifies complex security operations with actionable, data-driven insights

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain

• 8+ years of product management experience with deep expertise and comprehensive market knowledge in cybersecurity

• Track record of building effective cross-functional relationships, specifically with engineering teams

• Experience working directly with customers on security feature requirements and feedback

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

What Will Make You Stand Out (Preferred Qualifications)

• Experience defining product strategy or roadmaps for AI-powered threat detection, automated security policy generation, or machine learning-driven analytics within enterprise cybersecurity platforms

• MBA or another advanced business degree

• Experience in launching new products from the incubation stage

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