Company Overview

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.

Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry- leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.

At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. 

Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.

Job Overview

The Market Leader is a leadership role responsible for driving operational sales, achieving budget targets, and ensuring key performance indicators (KPIs) are met. This position plays a pivotal role in business growth by focusing on Jensen Hughes’ Canada professional services market.

This role requires a billable target of 50-75% and a commitment to fostering a collaborative, inclusive, and high-performing team environment. The Market Leader ensures that clients and colleagues of all backgrounds feel valued and supported while working to deliver innovative solutions that address their unique needs.

Aligned with the sub-regional strategy, the Market Leader will establish sales performance and growth expectations while leading efforts in training, coaching, and sales pipeline management to ensure consistency and best practices. Collaboration across teams is strongly encouraged to promote knowledge-sharing, diverse perspectives, and equitable opportunities for all team members.

Key Responsibilities

• Identify and cultivate new business opportunities for professional services, ensuring an inclusive and equitable approach to client engagement and growth.
• Perform technical engineering and/or consulting work independently or as part of a diverse and collaborative project team.
• Manage client relationships and expectations through thoughtful, transparent, and culturally aware communication while mentoring team members in client engagement.
• Establish credibility with clients by demonstrating expertise, integrity, and a commitment to ethical and inclusive business practices.
• Maintain appropriate billable work to align with subregional objectives, ensuring all team members have equitable opportunities for growth and development.
• Ensure fair and transparent profitability goals are met for assigned clients and projects.
• Champion a culture of belonging and empowerment, leading training, coaching, and sales pipeline management with a focus on equity, diversity, and inclusion.

Qualifications

• Proven experience in technical consulting and business development, with a demonstrated ability to build and maintain strong client relationships across diverse industries and communities.
• Expertise in at least one professional service area, such as fire protection engineering, security, risk-informed engineering, forensics, process safety, accessibility, or healthcare emergency management.
• Strong understanding of professional services business processes, including equitable and inclusive business development strategies.
• Advanced communication and presentation skills, with the ability to deliver accessible, engaging, and culturally responsive sales presentations and technical proposals.
• Ability to navigate challenging conversations with empathy, respect, and professionalism.
• Commitment to fostering an inclusive workplace, ensuring all employees have opportunities to thrive and succeed.
• Professional credential(s) preferred (e.g., Professional Engineering License or equivalent).
• Bilingual French a plus.

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