Esta posición es una excelente oportunidad para profesionales de marketing que quieran desarrollar estrategias de trade marketing en entornos dinámicos y multiculturales, combinando canales tradicionales y digitales.

El Marketing Analyst tendrá un rol clave en la ejecución de campañas promocionales, activaciones en tienda, iniciativas digitales y programas de retención, trabajando de manera cross-functional con equipos de ventas, operaciones y marketing.

La posición ofrece exposición regional, participación en proyectos innovadores como e-commerce y call center sales, y la posibilidad de trabajar con herramientas de automatización, análisis de datos y optimización de campañas en industrias de rápido crecimiento como fintech y retail.

This position is responsible for owning and managing the day-to-day operations of the Telesales channel for Personal Finance (PF), across both inbound and outbound streams. The Telesales Operations Supervisor ensures the channel consistently delivers against SLAs, maintains healthy acquisition costs, and drives sales conversion rates. The role has full ownership of operations, procedures, BPO management, CAC, and sales conversion rate performance.

The Legal & Compliance Manager is responsible for ensuring PayJoy’s adherence to applicable laws, regulations and internal policies,  ensure contractual corporate obligations are met and draft and revise contracts,  oversee company’s intellectual property, support litigation, and  meeting evolving legal and regulatory standards in financial regulatory compliance, licensing, and engagement with regulatory authorities.

The Operations Analyst – Credit Line is responsible for ensuring the successful rollout and scaling of Credit Line across sales channels, maintaining tight execution control, driving operational performance, and enabling cross-functional alignment to guarantee high adoption at scale.

El Customer Support Supervisor es responsable de garantizar una atención efectiva y consistente a los clientes a través de canales de voz y chat, asegurando el cumplimiento de SLAs, estándares de calidad y una experiencia de cliente excepcional, combinando la gestión operativa, liderazgo de equipo y análisis de métricas, permitiendo identificar oportunidades de mejora continua en la calidad del servicio, eficiencia operativa y satisfacción del cliente.

El Customer Support Supervisor es responsable de garantizar una atención efectiva y consistente a los clientes a través de canales de voz y chat, asegurando el cumplimiento de SLAs, estándares de calidad y una experiencia de cliente excepcional, combinando la gestión operativa, liderazgo de equipo y análisis de métricas, permitiendo identificar oportunidades de mejora continua en la calidad del servicio, eficiencia operativa y satisfacción del cliente.

The Business Development Lead is responsible for ensuring the progressive development of each point of sale and business opportunity to achieve expected productivity, building and nurturing robust relationships with key retail partners and distributors. You will report to the Senior Commercial Manager and will work closely with the Sales team. You will have a huge opportunity to build the local commercial team environment. 

The Fraud Analytics Analyst is responsible for leveraging data analytics to set a fraud strategy that serves as a competitive advantage, providing the right balance between a seamless user experience and great fraud controls.

El representante de ventas es responsable de incrementar la originación e integración de nuevos socios en el territorio asignado,  construyendo y manteniendo relaciones sólidas con los minoristas y distribuidores asociados; através de trabajo en campo (visitar tiendas) o la venta directa en kioskos,  para brindar apoyo, capacitación, implementación de campañas de incentivos y marketing dirigido, a fin de asegurar el cumpliento y superando los objetivos de venta y productividad.

The Fraud Analytics Analyst is responsible for leveraging data analytics to set a fraud strategy that serves as a competitive advantage, providing the right balance between a seamless user experience and great fraud controls.

The Key Account Manager is responsible for overseeing the day-to-day operations, management, and strategic development of most important commercial partners across the country;  including engaging and welcoming all levels  of our partners’ organization structure, effective account management, overseeing of marketing efforts, optimizing sales, and maintaining the overall functionality of stores, work with local smartphone OEMs.

The Business Analyst Manager is responsible for developing reports on the performance of our operational processes based on data analysis, using BI and SQL tools, to collaborate with stakeholders to identify and define business opportunities, transforming data into actionable insights to guide business decisions.

The Key Account Manager is responsible for overseeing the day-to-day operations, management, and strategic development of most important commercial partners across the country;  including engaging and welcoming all levels  of our partners’ organization structure, effective account management, overseeing of marketing efforts, optimizing sales, and maintaining the overall functionality of stores, work with local smartphone OEMs.

The Business Analyst is responsible for supporting multi functions in Indonesia through project management, data extraction and analysis, developing reports on performance measurement objectives and KPIs, using Business Intelligence tools and SQL, identifying improvement opportunities, and generating insights that optimize efficiency, quality, and customer experience. 

This role is also critical to support and project manage strategic initiatives with regulators, external partners as well as to drive broader Indonesia-wide strategic program

The Promoter Coordinator plays a vital operational role within the South Africa Go to Market team, supporting the effective deployment, administration, and day-to-day coordination of Brand Ambassadors (BAs) across PayJoy’s retail and kiosk network. Reporting to the National Sales Manager, this role bridges field execution and management oversight by ensuring promoter records are accurate, onboarding is completed on time, performance is monitored, and first-level issues are resolved efficiently. The Promoter Coordinator enables the sales team to operate at scale by providing structured administrative and operational support that drives BA productivity and compliance.

We're looking for a curious, people-first Retail Insights Analyst to be our eyes and ears in the field across the Philippines. In this role, you'll spend the majority of your time visiting retail stores, building genuine relationships with Clerks, Owners, and Admins, and translating what you observe into insights that directly shape how PayJoy operates and grows.

You'll work cross-functionally with Merchant Ops, Product, Sales, and GTM teams — bringing the voice of our customers and retail partners into decisions that matter. This is a role for someone who loves being out in the field as much as they love synthesizing what they find into clear, actionable stories.

We are looking for an experienced, strategic, and hands-on leader to own PayJoy's global fraud operations function. You will lead a team of 20+ fraud operations analysts across 10 countries and will be responsible for both the strategy and day-to-day execution of fraud prevention across our consumer and SME products.

This is a rare opportunity to build a world-class fraud function from the ground up in one of the most dynamic and complex fraud environments in the world — serving populations that traditional financial institutions have left behind, through both physical retail and digital channels.

You will partner closely with Product, Engineering, Data Science, Compliance, and regional General Managers to ensure fraud operations scales with PayJoy's global growth.

The Legal Intern provides day-to-day administrative and operational support to the Legal & Compliance team. The role focuses on document management, contract organization, proofreading, basic contract review, legal research, and coordination with internal stakeholders.

• Maximizing the use of APIs to automate customer support tickets.

• Optimizing customer authentication methods across all channels to streamline customer journey mapping.

• Organizing and structuring API optimization requests for the engineering team, clearly outlining the impact and use case design.

• Collaborate with the Tools Global Manager to assess the company's tooling needs and requirements.

The Legal, Contracts & Data Privacy Analyst will support the business in contract management, legal operations, and data privacy matters in a fast-paced international environment.

This role is ideal for someone who combines strong legal fundamentals with practical business judgment and who is comfortable working cross-functionally with teams such as Operations, Product, Technology, and Customer Experience.

Beyond the current scope, this position is designed with a growth path in mind. We are looking for someone with the potential to take ownership of processes gradually, influence cross-functional initiatives, and evolve into a future leadership role within the Legal & Compliance structure.

We are looking for a Senior Manager, Talent Acquisition to establish and scale our recruiting function in India. This is a foundational, high-impact role. You will be the first TA leader in the country, responsible for building strategy, processes, and market presence from the ground up.

This role is ideal for someone who thrives in ambiguity, operates with a high degree of autonomy, and is excited to build and scale in a fast-growing, global environment.

PayJoy is seeking a motivated Capital Markets Manager to join our Capital Markets team. The Capital Markets Manager will assist with equity and debt raises, developing banking and debt investor relationships, building and maintaining financial models and developing strategic analysis, preparing marketing materials, managing rating agency and investor due diligence, as well as contributing to high-impact strategic projects.

The ideal candidate must have strong financial analysis experience, be highly motivated, comfortable with ambiguity, capable of taking initiative, and driving results while effectively partnering with various stakeholders across the organization. Experience with consumer finance, structured, and capital markets is strongly preferred.

Role will be located in New York, and in office at least 3 days a week.

We are seeking a Junior Financial Operations Analyst responsible for supporting the daily execution of operational processes related to merchant payments. This role is key to ensuring the accuracy, control, and monitoring of financial information, working with sensitive data and structured processes in payjoy.

This is an excellent opportunity for individuals looking to launch their career in finance or operations and develop analytical and data management skills

As a merchant operations analyst, your role will ensure PayJoy assets are maintained and accounted for, reducing financial loss for PayJoy ZA. 

Your role will be vital in assisting with live and post sale technical issues as well as operational administrative tasks. Identifying and collecting information needed for system/process improvements. 

The perfect candidate should be comfortable communicating with people across the organization and focused on improving customer and clerks' experience. You should be able to solve problems, improvise as needed, and be adept at executing and managing time for various tasks.

The Business Enablement Manager is the engine behind PayJoy Mexico’s partnership growth the hungry gatherer who takes deals from signed to scaled. While our hunters open doors, this role ensures every partnership actually delivers: driving activation, growing same-store originations, deepening wallet share, and turning new accounts into PayJoy’s top-performing channels. You’ll own the post-launch relationship with retail and telecom partners, build the reporting and analytics infrastructure to track deal health, and relentlessly remove friction between partners and internal teams. This is a high-visibility, high-hustle role for someone who gets energy from making numbers move.

We are looking for a strategic credit risk leader to build and own the credit risk function for PayJoy Indonesia. This is a founding leadership role: you will define the credit risk agenda from the ground up, determine the problems the function needs to solve, and be personally accountable for portfolio outcomes at the country level.  PayJoy is a large global FinTech and we are excited to begin scaling our operations in Indonesia.  Our mission of finance for the next billion has worked in 8 markets globally and we believe our mission and model are an exceptional fit for the Indonesian market.

You will start by doing — writing the policies, running the analysis, owning the regulatory relationships.  After achieving economic scale you will grow the team. The ideal candidate has the technical depth to work in the data directly and the strategic instincts to set direction for an entire market. This is not a role where someone hands you a playbook. You write it.

We are looking for a Risk Manager to own the credit risk analytical function for PayJoy’s Philippines business, based in our Bangalore hub. You will be given clear direction on the problems to solve and the frameworks to work within, and it will be your job to execute that work independently and drive it to conclusion with minimal hand-holding.

This is a hands-on individual contributor role. You will be in the data every day — monitoring portfolio performance, analyzing policy changes, building and maintaining the reporting infrastructure that keeps the Philippines credit risk function running. You are someone who takes full ownership of your workstreams, proactively flags risks, and doesn’t need to be chased for updates. This role has a clear path to team leadership as the Philippines business grows.

We are seeking a highly capable, proactive, and polished Executive Assistant to serve as a trusted partner to PayJoy's Chief Revenue Officer. This role is designed for someone who thrives in a fast-paced, high-growth environment and brings exceptional judgment, organization, and discretion.

This is more than a traditional administrative role. The ideal candidate will help maximize executive effectiveness by managing complex logistics, protecting focus, anticipating needs, and ensuring strong follow-through across a global go-to-market organization spanning 10+ markets and multiple time zones. 

The right person is highly resourceful, calm under pressure, detail-oriented, and able to operate independently with a strong sense of ownership.

The collections representative is responsible for providing customer service through the various means we have available to advise on their payments, in order to reduce the number of clients in arrears in the portfolio and the risk of overdue accounts receivable.

The Tools & Metrics Manager is a hands-on, technically focused role within Business Operations responsible for building, maintaining, and improving the tooling, automation, and overall systems that support PayJoy’s sales operational teams. This role reports directly to the Tools & Metrics Senior Manager and serves as an execution owner for the BizOps tooling roadmap.

This person will spend most of their time configuring systems, implementing workflows, supporting integrations, maintaining data quality, and producing reliable reporting used by SalesOps, FinOps, Merchant Ops, SDR, and Lock Operations teams. The role is ideal for someone who is highly technical, detail-oriented, and eager to grow into broader system ownership over time.