This position is responsible for owning and managing the day-to-day operations of the Telesales channel for Personal Finance (PF), across both inbound and outbound streams. The Telesales Operations Supervisor ensures the channel consistently delivers against SLAs, maintains healthy acquisition costs, and drives sales conversion rates. The role has full ownership of operations, procedures, BPO management, CAC, and sales conversion rate performance.

The Fraud Analytics Analyst is responsible for leveraging data analytics to set a fraud strategy that serves as a competitive advantage, providing the right balance between a seamless user experience and great fraud controls.

The Business Analyst Manager is responsible for developing reports on the performance of our operational processes based on data analysis, using BI and SQL tools, to collaborate with stakeholders to identify and define business opportunities, transforming data into actionable insights to guide business decisions.

We are looking for an experienced, strategic, and hands-on leader to own PayJoy's global fraud operations function. You will lead a team of 20+ fraud operations analysts across 10 countries and will be responsible for both the strategy and day-to-day execution of fraud prevention across our consumer and SME products.

This is a rare opportunity to build a world-class fraud function from the ground up in one of the most dynamic and complex fraud environments in the world — serving populations that traditional financial institutions have left behind, through both physical retail and digital channels.

You will partner closely with Product, Engineering, Data Science, Compliance, and regional General Managers to ensure fraud operations scales with PayJoy's global growth.

The Business Enablement Manager is the engine behind PayJoy Mexico’s partnership growth the hungry gatherer who takes deals from signed to scaled. While our hunters open doors, this role ensures every partnership actually delivers: driving activation, growing same-store originations, deepening wallet share, and turning new accounts into PayJoy’s top-performing channels. You’ll own the post-launch relationship with retail and telecom partners, build the reporting and analytics infrastructure to track deal health, and relentlessly remove friction between partners and internal teams. This is a high-visibility, high-hustle role for someone who gets energy from making numbers move.

We are seeking a highly capable, proactive, and polished Executive Assistant to serve as a trusted partner to PayJoy's Chief Revenue Officer. This role is designed for someone who thrives in a fast-paced, high-growth environment and brings exceptional judgment, organization, and discretion.

This is more than a traditional administrative role. The ideal candidate will help maximize executive effectiveness by managing complex logistics, protecting focus, anticipating needs, and ensuring strong follow-through across a global go-to-market organization spanning 10+ markets and multiple time zones. 

The right person is highly resourceful, calm under pressure, detail-oriented, and able to operate independently with a strong sense of ownership.

The Tools & Metrics Manager is a hands-on, technically focused role within Business Operations responsible for building, maintaining, and improving the tooling, automation, and overall systems that support PayJoy’s sales operational teams. This role reports directly to the Tools & Metrics Senior Manager and serves as an execution owner for the BizOps tooling roadmap.

This person will spend most of their time configuring systems, implementing workflows, supporting integrations, maintaining data quality, and producing reliable reporting used by SalesOps, FinOps, Merchant Ops, SDR, and Lock Operations teams. The role is ideal for someone who is highly technical, detail-oriented, and eager to grow into broader system ownership over time.

The Key Account Manager is responsible for overseeing the day-to-day operations, management, and strategic development of most important commercial partners across the country;  including engaging and welcoming all levels  of our partners’ organization structure, effective account management, overseeing of marketing efforts, optimizing sales, and maintaining the overall functionality of kiosks