Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.

We are looking for a Senior Database Engineer. You will be part of a team that will architect highly efficient services, making a scalable, performant and well-tested software solution that is focused on building business visibility portal in Supply Chain domain

There are no limitations, no barriers when the right people are on your way — apply for the vacancy and succeed with us!

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion. 

We are looking for an IT Support Lead to manage and evolve our end-to-end IT support function across Level 1 (HelpDesk), Level 2 (Infrastructure), and Level 3 (Applications & Corporate Systems).

• This role is focused on service reliability, user experience, and operational excellence, ensuring seamless support across:
  End-user services and HelpDesk operations
• Core IT infrastructure
• Business-critical applications (CRM, HR, recruitment, internal tools)

You will lead a cross-functional support team and act as the central coordination point between users, engineering teams, and external vendors.

ABOUT INNOVECS

Our value to you:

Company Background

Our client is a leading life insurance company, part of a global financial services group. The company provides a range of financial products, including annuities and life insurance, delivered through a large nationwide network of agents.

Project Description

The project focuses on ensuring quality and reliability of systems within the financial domain, including validation of business-critical workflows and data processing.

Technologies

• Python
• Azure
• SQL
• Databricks
• Automation frameworks

What You'll Do

• Perform manual testing of application features and workflows;
• Develop and maintain automation tests using Python;
• Work with existing automation frameworks and improve test coverage;
• Validate data and perform database checks using SQL;
• Collaborate with development and QA teams to ensure product quality;
• Identify, document, and track defects;

Job Requirements

• 3+ year of experience in QA;
• Experience with Databricks ecosystem;
• Experience working in Azure cloud environment;
• Good understanding of data pipelines and data platform architecture;
• Experience with Python for test automation;
• Understanding of automation frameworks;
• Experience working with SQL;
• Strong knowledge of manual QA practices;
• Attention to detail and analytical mindset;
• Ability to work in a team environment;
• English level: Upper-Intermediate (B2) or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a U.S.-based fintech company providing financing solutions for small and medium-sized businesses since 2006. Operating as both a direct lender and a marketplace with a trusted network of partners, the company helps business owners access and compare funding options quickly and efficiently. Their mission is to make financing faster, easier, and more accessible through digital solutions.

Project Description

The project focuses on improving a core API platform for automated loan decisioning. The system is built with PHP and is being enhanced and modernized to improve scalability, performance, and automation.

Technologies

• PHP (5.3)
• CakePHP (2.x, 3.x, 5.x)
• Python
• AWS
• RDS

What You'll Do

• Lead the design, development, and implementation of scalable and efficient cloud-native services;
• Enhance and support API systems to improve decisioning automation;
• Collaborate with the team to modernize and evolve the current platform;
• Drive architecture and technical decisions aligned with business goals;
• Ensure high performance, scalability, and reliability of backend systems;

Job Requirements

• 6+ years of experience in software development;
• Strong experience with PHP;
• Experience designing and building scalable, high-performance systems;
• Strong experience with AWS cloud services and infrastructure;
• Bachelor’s or Master’s degree in Computer Science;
• Strong problem-solving skills and attention to detail;
• Ability to work in a fast-paced, dynamic environment;
• Knowledge of English from Upper-Intermediate (written and spoken);
• Availability to work during US EST hours (up to 7 PM EST when required);

Nice to have:

• Experience with relational (MSSQL, MySQL) and NoSQL databases;
• Experience with microservices and backend development using Java, Spring Boot, OpenAPI, or Python;
• Experience in the financial industry;
• Experience working in Agile environments and leading Agile teams;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.

Project Description

As a member of the DevOps team, you will be responsible for delivering solutions to your assigned team and scalable, reusable solutions across the entire engineering organization. You will operate infrastructure and ensure services are monitored, reliable, automated, and scalable, supporting tasks from server provisioning and application deployments to troubleshooting. You will also help bridge the gap between development and operations, collaborating across engineering and business teams.

Technologies

• AWS
• Kubernetes
• Linux admin
• OpenTelemetry/Grafana/Prometheus/Elasticsearch
• CI/CD
• ArgoCD
• Bash/Python
• Ansible/Chef
• GitLab
• Airflow
• Spark

What You'll Do

• Contribute to the implementation and design of systems and networks used to operate production infrastructure with a focus on automation;
• Collaborate with developers on operations-related issues, providing support and guidance;
• Develop tools to monitor infrastructure and custom applications;
• Troubleshoot issues across the entire stack;
• Document system design and application operation procedures;
• Build, monitor and tune production systems;

Job Requirements

• Experience with or knowledge of AWS and physical infrastructure (other cloud is a plus);
• Experience with or knowledge of automation tools (Terraform or Ansible);
• Troubleshooting skills and experience with Linux;
• Understanding of Linux, networking, and internet fundamentals;
• Understanding of monitoring infrastructure and applications (e.g. Grafana, Prometheus, InfluxDB);
• Scripting skills in one or more of the following: Bash, Python;
• Experience with containers and orchestration tools such as Docker and Kubernetes (or similar);
• Familiarity with CI/CD tools (e.g. GitLab CI, GitHub Actions, Jenkins);
• Confident use of Git, including branching, pull requests, and code review;
• Basic understanding of security concepts, including secrets management, IAM, and HTTPS/TLS;
• Ability to work with logs and identify the root cause of failures;
• Ability to work independently and deliver tasks with minimal supervision;
• Readiness to participate in on-call / shift duties on a rotating schedule;
• English: B1+ level;

Nice To Have

• Experience with highly loaded production systems;
• Experience with support services such as Consul, Zookeeper & ELK;
• Experience with noSQL solutions (Couchbase a plus);
• Experience with big data systems (EMR, Spark & Hive a plus);

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

This is an onsite role based at Nextiva’s Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. 

Drive Customer Growth. Deliver Better Outcomes.

At Nextiva, we’re transforming how businesses connect with their customers through our unified, AI-powered customer experience platform. We help organizations grow revenue, operate more efficiently, and build lasting customer relationships through Amazing Service® and innovation.

We’re looking for Expansion Account Executives who are motivated to grow existing customer relationships by identifying real business challenges and delivering meaningful solutions.

How You’ll Make an Impact

As an Expansion Account Executive, you will partner with existing Nextiva customers to understand how their business operates, uncover opportunities for improvement, and introduce solutions that drive measurable outcomes.

This is a proactive, ownership-driven role. Success comes from consistent outreach, curiosity, and the ability to connect customer challenges to the value of Nextiva’s AI-powered platform.

What You’ll Do

• Drive Expansion Revenue: Identify and close upsell and cross-sell opportunities within an existing SMB customer base
• Proactive Outreach: Engage customers consistently through calls, email, SMS, and other channels to uncover new opportunities
• Lead with Discovery: Listen first to understand business challenges, then align solutions to real customer needs
• Deliver Value-Focused Demos: Showcase how solutions solve specific business problems and drive outcomes
• Own the Sales Cycle: Manage pipeline, forecasting, and follow-up with discipline using Salesforce
• Operate with Accountability: Take full ownership of your performance, activity, and results
• Continuously Improve: Actively build product knowledge, sales skills, and understanding of AI trends to better serve customers
• Position AI-Powered Solutions: Clearly articulate the value of Nextiva’s platform, including AI-driven capabilities that improve efficiency and customer experience

What Success Looks Like

• Consistently meeting or exceeding expansion revenue targets
• Maintaining a disciplined, well-managed pipeline and follow-up cadence
• Demonstrating strong business acumen in identifying and solving customer challenges
• Effectively incorporating AI tools into your workflow to improve productivity and outcomes
• Building trusted relationships with customers through professionalism and reliability (this is a role where you will interface directly with customers over video)

About You

You are someone who takes ownership of your work, seeks continuous improvement, and brings energy and resilience to a high-activity sales environment.

• 2+ years' experience in sales, account management, or customer-facing roles in a fast-paced environment
• Proven ability to meet or exceed performance goals (revenue, retention, or activity-based metrics)
• Strong communication skills with the ability to simplify complex concepts, advanced English fluency required (spoken & written)
• Comfortable with outbound engagement and proactive customer communication
• Highly organized with strong follow-through and attention to detail
• Coachable and open to feedback, with a track record of applying it
• Self-motivated and resourceful, you take initiative to solve problems and develop your skills
• Interest in AI and technology, with a willingness to continuously learn and apply new tools
• Nice to Have:
  • Bachelor's degree in business or a related field
  • Experience selling SaaS, UCaaS, CCaaS, or related technologies
  • Familiarity with Salesforce or similar CRM platforms
  • Familiarity with qualification frameworks (BANT / MEDDPICC)
  • Exposure to AI tools (e.g., ChatGPT, Copilot) in a professional setting
  • Prior experience supporting US based customers in a B2B environment

Who Thrives in This Role

• You take initiative and don’t wait for direction to move work forward
• You follow through on commitments and take accountability for results
• You stay resilient and maintain a positive, solutions-oriented mindset
• You are motivated by growth, both in your performance and your career
• You prioritize learning and actively invest in your own development

This role is well-suited for individuals early in their career, making a career transition, or looking for an opportunity where effort, consistency, and growth mindset directly translate into success.

What Matters Most

We value the behaviors that drive long-term success:

• Ownership and accountability
• Consistency and discipline
• Coachability and continuous improvement
• Curiosity and willingness to learn
• Drive to achieve meaningful results

Experience matters, but mindset and execution matter more.

Compensation & Growth

• Competitive base salary + uncapped commission
• Opportunity to grow and advance your career with a company at the forefront of AI-powered customer experience

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses.

• Health 🍏- Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
• Insurance 💼- Life Insurance (24 times your monthly salary)
• Work-Life Balance ⚖️ - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time
• Financial Security 💰- Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
• Wellness 🤸‍- Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱- Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

#LI-AL1 #LI-Onsite

While this role is open to remote candidates across Mexico, team members located within 80 kilometers of our Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) are expected to work onsite to support collaboration, speed, and execution.

Drive Customer Growth. Deliver Better Outcomes.

At Nextiva, we’re transforming how businesses connect with their customers through our unified, AI-powered customer experience platform. We help organizations grow revenue, operate more efficiently, and build lasting customer relationships through Amazing Service® and innovation.

We’re looking for Expansion Account Executives who are motivated to grow existing customer relationships by identifying real business challenges and delivering meaningful solutions.

How You’ll Make an Impact

As an Expansion Account Executive, you will partner with existing Nextiva customers to understand how their business operates, uncover opportunities for improvement, and introduce solutions that drive measurable outcomes.

This is a proactive, ownership-driven role. Success comes from consistent outreach, curiosity, and the ability to connect customer challenges to the value of Nextiva’s AI-powered platform.

What You’ll Do

• Drive Expansion Revenue: Identify and close upsell and cross-sell opportunities within an existing SMB customer base
• Proactive Outreach: Engage customers consistently through calls, email, SMS, and other channels to uncover new opportunities
• Lead with Discovery: Listen first to understand business challenges, then align solutions to real customer needs
• Deliver Value-Focused Demos: Showcase how solutions solve specific business problems and drive outcomes
• Own the Sales Cycle: Manage pipeline, forecasting, and follow-up with discipline using Salesforce
• Operate with Accountability: Take full ownership of your performance, activity, and results
• Continuously Improve: Actively build product knowledge, sales skills, and understanding of AI trends to better serve customers
• Position AI-Powered Solutions: Clearly articulate the value of Nextiva’s platform, including AI-driven capabilities that improve efficiency and customer experience

What Success Looks Like

• Consistently meeting or exceeding expansion revenue targets
• Maintaining a disciplined, well-managed pipeline and follow-up cadence
• Demonstrating strong business acumen in identifying and solving customer challenges
• Effectively incorporating AI tools into your workflow to improve productivity and outcomes
• Building trusted relationships with customers through professionalism and reliability (this is a role where you will interface directly with customers over video)

About You

You are someone who takes ownership of your work, seeks continuous improvement, and brings energy and resilience to a high-activity sales environment.

• 2+ years' experience in sales, account management, or customer-facing roles in a fast-paced environment
• Proven ability to meet or exceed performance goals (revenue, retention, or activity-based metrics)
• Strong communication skills with the ability to simplify complex concepts, advanced English fluency required (spoken & written)
• Comfortable with outbound engagement and proactive customer communication
• Highly organized with strong follow-through and attention to detail
• Coachable and open to feedback, with a track record of applying it
• Self-motivated and resourceful, you take initiative to solve problems and develop your skills
• Interest in AI and technology, with a willingness to continuously learn and apply new tools
• Nice to Have:
  • Bachelor's degree in business or a related field
  • Experience selling SaaS, UCaaS, CCaaS, or related technologies
  • Familiarity with Salesforce or similar CRM platforms
  • Familiarity with qualification frameworks (BANT / MEDDPICC)
  • Exposure to AI tools (e.g., ChatGPT, Copilot) in a professional setting
  • Prior experience supporting US based customers in a B2B environment

Who Thrives in This Role

• You take initiative and don’t wait for direction to move work forward
• You follow through on commitments and take accountability for results
• You stay resilient and maintain a positive, solutions-oriented mindset
• You are motivated by growth, both in your performance and your career
• You prioritize learning and actively invest in your own development

This role is well-suited for individuals early in their career, making a career transition, or looking for an opportunity where effort, consistency, and growth mindset directly translate into success.

What Matters Most

We value the behaviors that drive long-term success:

• Ownership and accountability
• Consistency and discipline
• Coachability and continuous improvement
• Curiosity and willingness to learn
• Drive to achieve meaningful results

Experience matters, but mindset and execution matter more.

Compensation & Growth

• Competitive base salary + uncapped commission
• Opportunity to grow and advance your career with a company at the forefront of AI-powered customer experience

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses.

• Health 🍏- Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
• Insurance 💼- Life Insurance (24 times your monthly salary)
• Work-Life Balance ⚖️ - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time
• Financial Security 💰- Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
• Wellness 🤸‍- Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱- Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

#LI-AL1 #LI-Remote

We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth.

Key Responsibilities

• Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes.
• Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
• Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process, and continuous optimization.
• Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
• Analyze existing business processes and identify opportunities for automation and improvement. Re-engineer processes and implement new, effective solutions.
• Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently. 

Qualifications

• 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results.
• Experience leading cross-functional teams and delivering impactful results.
• Deep understanding of modern product and project management practices. 
• Good understanding of when development is needed or not needed to solve the problem.
• Strong analytical mindset with the ability to make data-informed decisions.
• Strong organizational, planning, and delivery skills are a must.
• Excellent communication with strong stakeholder engagement and alignment skills.
• Proven records in business process analysis, optimization, and digital transformation.
• Experience in building automations to optimize processes and manual tasks.
• Self-driven, highly organized, and comfortable working remotely across time zones.
• Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages.
• Previous BA experience is a plus.
• Fluent in English (spoken and written).

What We Offer

• Opportunity to shape the backbone systems of a modern, data-driven digital company.
• Autonomy to lead meaningful projects from ideation to impact.
• A collaborative, innovation-first environment that values initiative and experimentation.
• Reduced working hours on Fridays during the summer.
• Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.

Why Join Us

You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

About the role

We are seeking a Machine Learning Engineer with expertise in classical Computer Vision and Deep Learning to contribute to the development of advanced computer vision algorithms focused on item authentication and fingerprinting.

In this role, you will drive the research, development, and deployment of state-of-the-art algorithms and models aimed at accurately determining the authenticity of items and assigning unique digital identities through image analysis. You will also oversee the optimisation of image capture solutions on edge devices and ensure models are interpretable, scalable, and robust.

As a senior team member, you will collaborate cross-functionally to define and deliver impactful projects and contribute to thought leadership in the computer vision domain.

Reports to: ML Manager
Location: Remote: Austria, Bulgaria, Ukraine, Hungary & Romania

What You'll Do:

Leadership & Strategy

• Define the technical roadmap for computer vision projects, aligning with business goals and customer needs.
• Mentor and provide technical guidance to junior engineers, fostering a culture of collaboration, innovation, and excellence.

Advanced Research & Algorithm Development

• Design and develop cutting-edge computer vision models and algorithms for item authentication, fingerprinting, high-quality image capture and related applications.
• Lead innovation by staying ahead of trends in computer vision and machine learning, introducing novel techniques to improve model performance and scalability.

Scalable Systems & Model Deployment

• Oversee the deployment of machine learning models in production, ensuring robustness, efficiency, and seamless integration into systems.
• Optimise algorithms for edge device deployment, focusing on latency, accuracy, and power consumption.

Collaboration & Stakeholder Engagement

• Work closely with internal and external stakeholders to understand product requirements, define project scopes, and deliver actionable solutions.
• Collaborate with engineering teams to integrate CV models into broader system architectures while maintaining system reliability and performance.

Operational Excellence

• Drive best practices in code quality, testing, and documentation. Review and refine code, ensuring modularity, reliability, and adherence to industry standards.
• Analyse production data to identify opportunities for continuous improvement in algorithms and systems.

Who you are:

• Education: Bachelor's or Master’s in Electronics, Physics, Computer Science, or related field.
• Experience: 3-6 years in computer vision and machine learning development.
• Core Expertise:
  • • Proficient in both traditional CV techniques (feature extraction, image processing) and deep learning methodologies.
    • Advanced knowledge of Python and C++, with expertise in frameworks such as PyTorch, HuggingFace, OpenCV, and CUDA.
    • Extensive experience in designing, training, and deploying CV models at scale, including distributed training and inference pipelines.
    • Expertise in API design and deployment for ML model services such as FastAPI, TensorRT, Nvidia Triton, and Ray.
• Mathematical Proficiency: Strong foundation in probability, statistics, optimisation, linear algebra, and geometry.
• EdgeML Experience: Skilled in deploying and optimising models for iOS devices, with a focus on real-time data processing and resource efficiency.
• Collaboration & Communication: Ability to articulate technical concepts and collaborate in cross-functional, global teams.
• Ownership & Drive: A proactive approach, a high degree of ownership, and an eagerness to tackle complex challenges.

What we offer

• Market-competitive and pay equity-focused compensation structure
• Generous time away, including company holidays, paid time off, sick time, parental leave, and more!
• The agency to innovate, directly impacting product features and customer experiences.
• Opportunity to be part of the core team in a growing setup.
• Opportunities to publish research, contribute to patents, and further develop CVML and edgeML expertise.

We have had an incredible run so far and are laying the foundation for a culture that is fast-paced, entrepreneurial, and rooted in passion, kindness, and positivity. We live by these values – we hire by them, promote them, and celebrate them every day. 

If you are a visionary Computer Vision / ML engineer with extensive experience in crafting production-ready solutions, a passion for mentoring, and a desire to solve impactful challenges, we’d love to connect!

The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one. 

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero. 

We’re looking for a Senior Product Owner with strong iGaming experience to drive discovery, strategy, and delivery for new products built within the Product Launch Team. You will define the vision, validate opportunities, shape the roadmap, and guide cross‑functional teams through fast, incremental development cycles. 

RESPONSIBILITIES

• Define product vision, strategy, and success metrics for new iGaming initiatives. 
• Lead discovery: market research, user insights, competitive analysis, and hypothesis validation. 
• Build and manage the product roadmap; prioritize features based on impact and feasibility. 
• Write clear requirements, user stories, and acceptance criteria. 
• Collaborate closely with Engineering, Design, QA, and Product Leadership. 
• Drive incremental delivery using Scrum and lean product principles. 
• Monitor KPIs, funnels, and product health; iterate based on real-world performance. 
• Prepare products for handover to main teams with complete documentation and tracking. 

REQUIREMENTS

• Proven iGaming experience (Sportsbook, Casino, or Platform). 
• Strong product discovery and strategy skills. 
• Ability to translate business goals into measurable product outcomes. 
• Experience working with data, funnels, KPIs, and experimentation. 
• Excellent communication and stakeholder management. 
• Lean, fast‑execution mindset, outcome‑driven. 

NICE TO HAVE

• Experience launching 0→1 products. 
• Familiarity with analytics and experimentation tools. 
• Understanding UX principles and player behavior. 

Company Background

Our client is a global technology company transforming the advertising landscape by enabling advertisers, agencies, publishers, and broadcasters to leverage advanced data and modern TV technologies. Their unified technology stack includes a demand-side platform (DSP), a supply-side platform (SSP), and a robust data platform that supports scalable advertising solutions. With an international presence and a culture of flexibility and innovation, they are building a world-class engineering organization.

Project Description

As part of the DevOps team, you will be embedded within one or more software engineering teams to deliver infrastructure and operational support. You’ll take ownership of delivering scalable, automated systems and services. Your work will help bridge the gap between development and operations, ensuring reliable, secure, and performant infrastructure across a modern microservices architecture. You’ll be expected to operate infrastructure in AWS, build CI/CD pipelines, monitor performance, troubleshoot complex issues, and support both development teams and live production systems.

Technologies

• Linux
• AWS
• Chef
• Ansible
• Terraform
• Bash
• Python
• Ruby
• Bamboo
• Kubernetes
• REST APIs
• Microservices
• Prometheus
• InfluxDB
• Nagios
• ELK
• Zookeeper
• Consul
• Spark
• Hive
• EMR
• Couchbase

What You'll Do

• Contribute to the design and implementation of infrastructure solutions with a strong focus on automation and scalability;
• Operate, monitor, and troubleshoot infrastructure in large-scale production environments;
• Support developers with deployment, observability, and reliability tooling;
• Develop scripts and automation tools for monitoring, incident response, and infrastructure tasks;
• Collaborate across engineering and business teams to maintain operational excellence;
• Maintain system documentation, deployment procedures, and best practices;
• Proactively identify performance bottlenecks and implement tuning strategies;

Job Requirements

• 3+ years of experience in DevOps roles supporting large-scale production environments;
• Expertise with AWS;
• Strong Linux skills, with advanced knowledge of system internals and networking;
• Knowledge of Victoria Metrics, Click House, and Grafana;
• Hands-on experience with infrastructure-as-code tools like Chef, Terraform, or Ansible;
• Proficiency in scripting languages such as Bash, Python, or Ruby;
• Experience with Kubernetes and container orchestration;
• Familiarity with monitoring tools like Prometheus, Nagios, or InfluxDB;
• Experience with CI/CD practices and tools;
• English: B1+ level (spoken and written);

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Internal startup incubator;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.

Project Description

Data Management Platform is the core system that receives, processes and provides information to other external DMPs and real time platforms. The purpose of DMP is to store the connection between users/devices and their respective behavioral categories. Further this data is used by the other teams for the analytics and digital ad targeting. Team roadmap includes developing a new system based on the streaming architecture with a relevant tech stack.

Technologies

• Spark
• Scala
• Vertica
• Kafka
• Airflow
• K8S
• Python, Java (preferable)

What You'll Do

• Own end-to-end development, from design to production, with a focus on innovation and efficiency;
• Lead and mentor developers on complex projects impacting core business systems;
• Contribute to the design and development of next-generation data solutions;
• Implement high-scale big data solutions and contribute to platform infrastructure and architecture;
• Research and evaluate core technologies, integrations, and external APIs;
• Collaborate with cross-functional stakeholders, including Product, Engineering, and data providers;
• Participate in an off-hours pager duty rotation;

Job Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience;
• 4+ years of software development experience;
• 2+ years of experience with Apache Spark;
• 2+ years of experience with Scala (preferred) and/or Python or Java;
• Experience working with high-performance, large-scale, or distributed data systems;
• Experience with SQL and NoSQL databases;
• Experience with Kubernetes;
• Experience with Git;
• Experience building and optimizing data pipelines, ETL processes, and streaming systems (e.g., Hadoop, Spark, Kafka) is a plus;
• Familiarity with tools such as GitLab, Grafana, InfluxDB, and Kibana is a plus;
• Strong communication skills and ability to work effectively in a team;
• English level: B1+ or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

What you’ll do 

Pindrop is looking for a high-performing Senior Platform Product Manager to drive strategy and development for the Pindrop Platform — the shared foundation that powers our products (Protect, Passport, and Pulse) and a set of platform capabilities exposed directly to customers, such as Pindrop Intelligence. You’ll ensure that our platform is scalable, reliable, easy to build on, and delivers differentiated value both to internal product teams and to customers consuming platform features directly.

Market analysis & customer insight

• Stay ahead of competitive and industry trends in platforms, data products, and developer ecosystems.Partner with Product and GTM teams to understand how Protect, Passport, Pulse and other product lines depend on the Pindrop Platform today and what they will need next.
• Regularly engage with customers and partners who consume platform capabilities (e.g., Pindrop Intelligence APIs, data services) to understand use cases, workflows, and unmet needs.
• Manage organization goals, business metrics, and KPIs for the platform, including adoption, reliability, performance, and developer experience.
• Operate internal and external steering forums to align stakeholders on priorities and investments for the platform.

Vision & roadmap for the Pindrop Platform

• Set the overall vision, strategy, and success measures for the Pindrop Platform as a product in its own right.
• Define how shared platform capabilities (data, AI/ML services, APIs, integrations, observability, security, entitlements, and configuration) evolve to support Protect, Passport, Pulse and future products.
• Own and maintain prioritized platform roadmaps, balancing foundational investments (scalability, reliability, security, cost efficiency) with new capabilities and externalized features like Pindrop Intelligence.
• Write clear user and system narratives that describe how internal product teams, and end customers will interact with Pindrop Platform capabilities.
• Define, document, and communicate objectives, requirements, and constraints for platform initiatives and releases.
• Engage with executive and cross-functional stakeholders to obtain buy-in, make tradeoffs, and raise escalations when needed.

Execution & delivery

• Drive end-to-end execution for platform initiatives, from discovery and design through delivery and launch.
• Work with engineering and engineering leadership to design and deliver high-quality, continuous releases of platform services, APIs, and data products.
• Manage platform capabilities across their lifecycle, from initial MVPs to scaled, hardened services adopted across multiple products.
• Integrate new technology from research and product teams into the platform in a way that is reusable, well-abstracted, and easy to adopt.
• Collaborate with go-to-market partners to position platform capabilities (such as Pindrop Intelligence) and accelerate customer adoption and time to value.
• Partner with marketing to set positioning and develop market-facing materials, demos, and content for platform features where they are directly consumed by customers.
• Grow platform adoption and influence by assisting Sales, Customer Success, and Solutions Engineering with identifying key customer segments, building pipeline, and closing opportunities where platform capabilities are a differentiator.

Who you are

• You are passionate about platforms, APIs, and developer experiences, and you understand how strong platform strategy accelerates product teams and unlocks new customer value.
• You care deeply about security, reliability, and performance, and you are comfortable working in a space that spans voice, identity, fraud, and AI/ML-powered intelligence.
• You have a high degree of integrity and trustworthiness.
• You have a strong sense of personal ownership and responsibility in accomplishing the organization’s goals.
• You are entrepreneurial with a high level of energy, dedication, and an unrelenting drive to succeed and win.
• You are resilient in the face of challenges, change, and ambiguity.
• You are optimistic and believe that you can make a problem into a solution.
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed.
• You take accountability, do the things you say you’ll do, under-promise and over-deliver.
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees”.

Your skill-set

• 5–7 years of product management experience in B2B SaaS, with significant time spent on platform, infrastructure, or shared services (e.g., data platforms, API platforms, developer platforms, or similar).
• Experience working with cloud-native architectures and highly distributed systems; familiarity with how platform decisions impact reliability, performance, cost, and security.
• Proven experience defining and executing go-to-market strategy for platform or API / data products, including positioning, packaging, pricing, and launch planning.
• Demonstrated ability to partner closely with Sales, Marketing, Customer Success, and Solutions Engineering to translate platform capabilities into clear value propositions, customer narratives, and enablement.
• Experience creating and scaling internal platforms that serve multiple product teams or business units, OR externalized platforms / APIs used directly by customers and partners.
• Technical background or strong technical fluency; you can work closely with engineering on APIs, data models, integration patterns, and system tradeoffs would be a big plus.
• Experience within a SaaS company required; experience in security, identity, fraud, or risk is a plus but not required.
• Proven track record of successful product or platform launches and meaningful impact on adoption, usage, or business outcomes.
• Comfortable rolling up your sleeves to dig into details, understand edge cases, or help unblock teams.
• Strong leadership and communication skills — you can bring clarity to complex technical topics and drive alignment across engineering, product, GTM, and executive stakeholders.
• Transparent and open about what works and what doesn’t; you use data and feedback to iterate quickly.

Within 30 days, you’ll

• Complete onboarding and understand Pindrop as a product portfolio and the voice security space.
• Learn the core capabilities of the Pindrop Platform and how Protect, Passport, and Pulse are built on top of it.
• Meet your key partners across Product, Platform Engineering, Protect/Passport/Pulse teams, Sales, Marketing, Customer Success, and Solutions Engineering.
• Review existing platform roadmaps, customer feedback, and GTM materials for platform features (including Pindrop Intelligence).

Within 60 days, you’ll

• Refine and socialize a clear problem/opportunity framing for your initial focus areas on the Pindrop Platform.
• Own and update a portion of the platform roadmap, aligning it with product needs and GTM priorities.
• Lead discovery with internal product teams and select customers/partners to validate requirements for upcoming platform initiatives.
• Collaborate with GTM partners to shape positioning, messaging, and launch plans for at least one upcoming platform or Pindrop Intelligence enhancement.

Within 90 days, you’ll

• Fully own a meaningful slice of the Pindrop Platform roadmap and associated KPIs.
• Drive at least one platform initiative from definition through execution, partnering closely with engineering and GTM teams.
• Establish lightweight rituals (reviews, steering, reporting) that bring clarity to platform priorities, tradeoffs, and status.
• Identify and propose medium-term platform and GTM bets that can unlock new value for products and customers.

What’s in it for you 

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

What we offer 

As part of Pindrop, you’ll directly influence our products and contribute to shaping the future of voice security. We invest in great people and support them with great benefits:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• Remote-first culture

This position is contracted through Alcor BPO.

#LI-Remote

Project Description

We are looking for an experienced Data Engineer with deep expertise in Databricks to join our advanced analytics and data engineering team. The ideal candidate will play a key role in designing, building, and optimizing large-scale data solutions on the Databricks platform, supporting business intelligence, advanced analytics, and machine learning initiatives. You will collaborate with cross-functional teams to deliver robust, scalable, and high-performance data pipelines and architectures.

Technologies

• Databricks (including Spark, Delta Lake, MLflow)
• Python/Scala
• SQL
• ETL concepts
• Distributed data processing
• Data warehousing
• Cloud Platforms & Storage

What You'll Do

• Lead the design, development, and deployment of scalable data pipelines and ETL processes using Databricks (Spark, Delta Lake, MLflow);
• Architect and implement data lakehouse solutions, ensuring data quality, governance, and security;
• Optimize data workflows for performance and cost efficiency on Databricks and cloud platforms (Azure, AWS, or GCP);
• Collaborate with data scientists, analysts, and business stakeholders to understand data requirements and deliver actionable insights;
• Mentor and guide junior engineers, promoting best practices in data engineering and Databricks usage;
• Develop and maintain documentation, data models, and technical standards;
• Monitor, troubleshoot, and resolve issues in production data pipelines and environments;
• Stay current with emerging trends and technologies in data engineering and Databricks ecosystem;

Job Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field;
• 5+ years of experience in data engineering, with at least 2 years of hands-on experience with Databricks (including Spark, Delta Lake, and MLflow);
• Strong proficiency in Python and/or Scala for data processing;
• Deep understanding of distributed data processing, data warehousing, and ETL concepts;
• Experience with cloud data platforms (Azure Data Lake, AWS S3, or Google Cloud Storage);
• Solid knowledge of SQL and experience with large-scale relational and NoSQL databases;
• Familiarity with CI/CD, DevOps, and infrastructure-as-code practices for data engineering;
• Experience with data governance, security, and compliance in cloud environments;
• Excellent problem-solving, communication, and leadership skills;
• English: Upper Intermediate level or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Sep 25, 2025 12:50

Currently, we are looking for a Senior Product Manager for the Documents team. Documents by Readdle is a super app for iPhone and iPad. It’s your all-in-one solution for working with files at home, in the office, at university, or on the go. Whether you edit, annotate, convert, listen to, or read, Documents brings everything together in one seamless experience.

About the role:

As a Senior Product Manager at Documents by Readdle, you will take full ownership of defining and delivering our product vision across multiple platforms — including our current expansion to web and upcoming future platforms. You will play a central role in shaping and executing our strategy, turning emerging technologies into meaningful user-facing features that drive business outcomes.

This is a highly autonomous and impactful role where you are expected to lead initiatives from zero to launch: defining the opportunity, aligning stakeholders, validating user needs, collaborating with engineering and design, and ensuring successful delivery. You'll work closely with the Product Lead to co-own the strategic direction of Documents, and be a key driver of growth.

What you will do:

• Continuously define, update, and execute the product roadmap to align with user needs, business goals, and our ongoing expansion across platforms (including web and future surfaces.
• Lead end-to-end development of key features, including AI-powered tools, that drive measurable user and business impact.
• Run research to deeply understand user behaviors, needs, and pain points.
• Use product data and user insights to define problems, validate hypotheses, and guide prioritization.
• Collaborate with design, engineering, research, and marketing to ensure high-quality delivery.
• Shape the product roadmap for a major product area — balancing user value and strategic business needs.
• Drive product enhancements and experiments, analyze results, and iterate quickly based on learnings.

About you:

• Proven track record of owning product development and launching impactful features.
• Strong analytical skills — fluent in metrics, funnels, experimentation, and analytical tools.
• Deep user empathy — experience conducting or leveraging user research to inform decisions.
• Strategic thinking — the ability to connect product work to broader business and user goals.
• Experience working in cross-functional teams (including design, engineering, and research).
• Comfortable operating with high autonomy in ambiguous environments.
• Excellent written and verbal communication.
• Strong understanding of mobile UX and product lifecycle.
• Outcome-driven mindset — always looking for the impact of product decisions.
• Hands-on experience with AI tools for automating product workflows or enhancing team productivity

Would be a plus:

• Experience in both mobile and web platforms.
• Background in productivity, file management or similar niche
• Prior experience working on or shipping AI-powered features / products
• Comfortable experimenting with AI-prototyping / "vibe-coding" tools

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

The Talent Development Specialist plays a pivotal role in building a high-performing, future-ready workforce by designing and delivering programs that support employee growth, career progression, and capability development. The role focuses on aligning talent strategies with business objectives, fostering a culture of continuous learning, and enabling individuals to reach their full potential. The specialist partners with business stakeholders to identify development needs, implement scalable solutions and measure impact. 

Role responsibilities

• Learning Needs & Development Planning: Identify capability gaps and future skill requirements through data analysis and stakeholder engagement. Translate insights into integrated learning and development plans. 

• Instructional Design & Learning Delivery: Create and deliver engaging learning experiences using modern methodologies and digital tools. 

• Performance Enablement: Partner with P&C and business leaders to embed performance frameworks, tools, and practices that drive clarity, accountability, and growth. 

• Career & Growth Pathways: Support employees and line managers in navigating the people growth framework, development opportunities and learning programs. 

• Coaching & Development: Provide coaching and support to employees and line managers to enhance performance and accelerate growth. 

• Data-Driven Insights: Use analytics to measure learning impact, performance trends, and development outcomes. Recommend improvements based on evidence. 

• Stakeholder Collaboration: Work closely with managers and leaders to align talent development initiatives with business priorities. 

   

Must have qualifications

• Previous experience of successfully implementing talent and learning programs​, preferably at a global level  

• Instructional Design & Learning Theory – Ability to create learner-centric programs grounded in evidence-based methodologies. 

• Digital Learning Tools – Proficiency in LMS, e-learning authoring tools, and virtual platforms. 

• Performance Management Knowledge – Understanding of frameworks, goal-setting, and feedback processes. 

• Career Development Expertise – Ability to design pathways and programs for growth and progression. 

• Facilitation & Delivery – Skilled in engaging diverse audiences in both in-person and virtual settings. 

• Learning Content Development – Expertise in creating impactful materials and resources. 

• Learning Needs Analysis & Data Evaluation – Strong analytical skills to assess gaps and measure impact. 

• Coaching & Development – Competence in guiding individuals toward growth and performance goals. 

• An agile mindset with strong understand of leading dynamic programmes that evolve and change rapidly  

• Strong stakeholder management skills, including the ability to influence and communicate effectively  

• Strong ownership and accountability  

• Experience in fast paced environments, comfortable with high levels of ambiguity.   

• Professional certificates in learning and development preferred 

• English language proficiency 

• Diversity, equity and inclusion proficiency​ 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Ukraine 

Beyond a competitive compensation package, we offer:  

• Mental and physical health:
  • Medical insurance 
  • Sports reimbursement budget 
  • Home office support 
  • A number of free psychological and legal consultations 
  • Maternity and paternity leave support 
    
    
• Personal and professional development:
  • Internal workshops and learning initiatives 
  • English language classes compensation 
  • Professional certifications reimbursement 
  • Participation in professional local and global communities 
  • Growth Framework to manage expectations and define the steps to move towards the selected career 
  • Mentoring program with the ability to become a mentor or a mentee to grow to a higher position 
  • Valtech Ukraine has a system of progressive benefits packages in place — the longer you stay with the company — the more benefits you get. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. 

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

What this job can offer you

The Payroll Specialist Lead - Ukraine is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Ukrainian payroll operations, including hands-on responsibility for end-to-end payroll processing in Ukraine
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll
• Team: Payroll Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Ukraine
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Prior employment verification check 

How You’ll Make an Impact

As a Technical Support Representative at Nextiva, you’ll be on the front lines of delivering exceptional customer experiences. You’re not just solving issues, you’re uncovering the “why,” guiding customers to the right solutions, and making their day easier.

As a Technical Support Representative, you will deliver Amazing Service® through high-quality technical support services by processing and resolving requests received across various communication channels; while continuously growing your skills in a fast-paced, learning environment. You’ll leverage modern tools, including AI, to work smarter, move faster, and deliver even better outcomes for customers.

What You’ll Do

• Solve What Matters: Troubleshoot customer issues across hardware, software, and networking systems, quickly identifying root causes and driving resolution
• Deliver Great Experiences: Communicate clearly and professionally to ensure every interaction is positive and productive
• Stay on the Details: Document customer interactions, issues, and resolutions with accuracy and consistency
• Keep Systems Running: Provide, maintain, and update systems to ensure optimal performance for customers; managing multiple requests simultaneously in a fast-paced, high-volume environment
• Own the Outcome: Take full ownership of customer issues, following through until resolution while meeting daily and monthly performance metrics
• Continuous Learning: Continuously build technical knowledge of Nextiva products, systems, and troubleshooting processes to provide better service. Explore new tools and ways of working to improve performance
• Work Smarter:
  • Leverage AI tools (e.g., ChatGPT, Copilot, or similar) to support daily workflows, such as summarizing customer interactions, identifying key action items, and improving response quality
  • Apply clear and structured inputs when using AI tools to generate accurate and relevant outputs; iterating and refining your approach when the responses aren't perfect (persistence is key!)

About You:

• 2+ years of customer service experience, preferably in technical support or help desk environment
• Working knowledge of PC and Mac operating systems and Microsoft Office applications; hardware and/or networking knowledge preferred
• Advanced English fluency required (spoken and written).
• Ability to work remotely in Ukraine and regularly work shifts aligned with US business hours (between 12:00pm-4:00am Monday through Friday)
• Curiosity and enthusiasm for learning new technologies
• Comfort working in fast-paced environments with evolving tools and processes

Core Competencies:

• Customer First: Patient, conscientious and professional; providing great customer experiences with a focus on accuracy
• Problem Solver: Strong troubleshooting and analytical skills with a persistent, solution-oriented mindset; able to overcome setbacks and willing to try multiple paths to reach the right solution
• Detail-Oriented: Ability to manage multiple tasks or conversations simultaneously; strong attention to detail in both technical work and documentation
• AI-Forward Mindset: Curiosity and willingness to experiment with AI & automation tools (e.g., ChatGPT, Microsoft Copilot); exposure to similar tools in a professional environment preferred
• Team-Driven: You collaborate, share knowledge, and contribute to a positive team environment

Why Nextiva?

• Impact: Join a company trusted by over a million users, helping businesses deliver better customer experiences every day
• Innovation: Be part of a team building AI-powered solutions that drive efficiency and smarter customer engagement
• Growth: Thrive in a culture focused on continuous learning, development, and career progression
• Culture: Work alongside a supportive, high-energy team committed to Amazing Service® and meaningful connections

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can do their best.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, incentives, or bonuses.

• Health 🍏 – Comprehensive medical coverage, individual limit on exclusions and dental care
• Insurance 💼– Life, disability, traumatic injuries and critical diseases
• Work-Life Balance ⚖️ – PTO for all employees, Paid Sick leave (official document required), paid parental leave and paid holidays
• Wellness 🤸‍ – Employee Assistance Program and wellness initiatives
• Growth 🌱 – Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

#LI-AL1 #LI-Remote

How You’ll Make an Impact

As a Technical Support Representative at Nextiva, you’ll be on the front lines of delivering exceptional customer experiences. You’re not just solving issues, you’re uncovering the “why,” guiding customers to the right solutions, and making their day easier.

As a Technical Support Representative, you will deliver Amazing Service® through high-quality technical support services by processing and resolving requests received across various communication channels; while continuously growing your skills in a fast-paced, learning environment. You’ll leverage modern tools, including AI, to work smarter, move faster, and deliver even better outcomes for customers.

What You’ll Do

• Solve What Matters: Troubleshoot customer issues across hardware, software, and networking systems, quickly identifying root causes and driving resolution
• Deliver Great Experiences: Communicate clearly and professionally to ensure every interaction is positive and productive
• Stay on the Details: Document customer interactions, issues, and resolutions with accuracy and consistency
• Keep Systems Running: Provide, maintain, and update systems to ensure optimal performance for customers; managing multiple requests simultaneously in a fast-paced, high-volume environment
• Own the Outcome: Take full ownership of customer issues, following through until resolution while meeting daily and monthly performance metrics
• Continuous Learning: Continuously build technical knowledge of Nextiva products, systems, and troubleshooting processes to provide better service. Explore new tools and ways of working to improve performance
• Work Smarter:
  • Leverage AI tools (e.g., ChatGPT, Copilot, or similar) to support daily workflows, such as summarizing customer interactions, identifying key action items, and improving response quality
  • Apply clear and structured inputs when using AI tools to generate accurate and relevant outputs; iterating and refining your approach when the responses aren't perfect (persistence is key!)

About You:

• 2+ years of customer service experience, preferably in technical support or help desk environment
• Working knowledge of PC and Mac operating systems and Microsoft Office applications; hardware and/or networking knowledge preferred
• Advanced English fluency required (spoken and written).
• Ability to work remotely in Ukraine and regularly work shifts aligned with US business hours (between 12:00pm-4:00am Monday through Friday)
• Curiosity and enthusiasm for learning new technologies
• Comfort working in fast-paced environments with evolving tools and processes

Core Competencies:

• Customer First: Patient, conscientious and professional; providing great customer experiences with a focus on accuracy
• Problem Solver: Strong troubleshooting and analytical skills with a persistent, solution-oriented mindset; able to overcome setbacks and willing to try multiple paths to reach the right solution
• Detail-Oriented: Ability to manage multiple tasks or conversations simultaneously; strong attention to detail in both technical work and documentation
• AI-Forward Mindset: Curiosity and willingness to experiment with AI & automation tools (e.g., ChatGPT, Microsoft Copilot); exposure to similar tools in a professional environment preferred
• Team-Driven: You collaborate, share knowledge, and contribute to a positive team environment

Why Nextiva?

• Impact: Join a company trusted by over a million users, helping businesses deliver better customer experiences every day
• Innovation: Be part of a team building AI-powered solutions that drive efficiency and smarter customer engagement
• Growth: Thrive in a culture focused on continuous learning, development, and career progression
• Culture: Work alongside a supportive, high-energy team committed to Amazing Service® and meaningful connections

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can do their best.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, incentives, or bonuses.

• Health 🍏 – Comprehensive medical coverage, individual limit on exclusions and dental care
• Insurance 💼– Life, disability, traumatic injuries and critical diseases
• Work-Life Balance ⚖️ – PTO for all employees, Paid Sick leave (official document required), paid parental leave and paid holidays
• Wellness 🤸‍ – Employee Assistance Program and wellness initiatives
• Growth 🌱 – Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

#LI-AL1 #LI-Remote

As a Senior PHP Engineer, you will dive into the complex but rewarding world of Sports and Online gaming, integrations, real-time calculation, scrapping data, and reporting, all at a massive scale.

TECHNOLOGY STACK: PHP 8, Symfony 6, Node.js, API REST, MongoDB, MySQL, Kafka, Docker, Kubernetes

RESPONSIBILITIES:

• Participate in the design and decision-making of technical solution implementation
• Troubleshoot, analyze, provide workarounds and resolve various software problems
• Mentor and train new team members

REQUIREMENTS:

• 5+ years experience in web application development
• Advanced architecture understanding both on theoretical and practical levels
• Deep knowledge of PHP programming
• Working experience with the Symfony framework
• Knowledge of the entire web stack and how each part impacts performance and reliability
• Exhaustive knowledge of database design and implementation
• Design and business insight
• Commitment to quality, performance, continuous improvement, and efficiency
• Analytical mindset and good problem-solving skills
• Experience in taking ownership
• Upper-intermediate level of English

NICE TO HAVES:

• Gaming and sports industry experience
• NodeJS, Redis
• Experience in web application security and performance tune-up
• ELK, Kibana

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the Role

The Accounts Receivable Specialist supports day‑to‑day AR operations, including accurate invoicing, timely payment application, and follow‑up on outstanding balances. This role works closely with internal teams and customers and supports software maintenance license renewals and subscription‑based billing models.

Responsibilities

• Monitor AR aging reports and support collection efforts to reduce overdue balances
• Follow up on overdue accounts in accordance with established collection procedures
• Support daily Accounts Receivable operations, including invoicing, payment application, and collections
• Respond to customer inquiries and assist with investigating billing discrepancies
• Support Account Managers, Support Team, Delivery Team, and Cloud Team with AR inquiries, service holds or suspensions for non‑payment, and transaction history requests
• Prepare and post customer payment journals and adjustments in accordance with internal controls
• Assist with AR reporting, including aging analysis, DSO support data, bad debt reserve inputs, and month-end AR Balance Sheet Reconciliation activities
• Support Finance & Operations initiatives related to AR process improvements and system enhancements
• Support monthly sales affiliate commission reporting
• Assist with audit requests and maintain accurate AR documentation

Value‑Added Experience & Expertise

• Software Maintenance & Renewal Billing
  Experience supporting software maintenance agreements and renewal billing, including tracking contract terms, renewal dates, and pricing changes to ensure accurate and timely invoicing.
• Microsoft Subscription & Cloud Billing Experience
  Working knowledge of subscription‑based billing models, including Microsoft CSP, Microsoft 365, Azure, and other recurring or usage‑based services. Familiarity with supporting accurate billing, renewals, and reconciliations within AR processes.
• Microsoft Portals & Licensing Platforms
  Hands‑on experience using Microsoft portals (such as Partner Center and related licensing or subscription management tools) to review subscriptions, validate billing details, investigate discrepancies, and support customer inquiries.

As a Senior DevOps Engineer, you will play a pivotal role in designing and operating highly available, scalable, and secure cloud platforms that power real-world applications.

This role focuses on building automation-first ecosystems, promoting DevOps culture, and ensuring engineering practices align with long-term business impact. You will work closely with customers and cross-functional teams to transform requirements into resilient, production-grade infrastructure.

This position requires strong ownership, strategic thinking, and a passion for continuous improvement.

Requirements

• 5+ years of hands-on experience in DevOps and Cloud Engineering roles
• Advanced expertise in Kubernetes, including managed cloud platforms (EKS, GKE, AKS) and on-premise environments
• Strong proficiency in Infrastructure as Code (IaC) using Terraform and/or AWS CloudFormation
• Proven experience designing highly available, fault-tolerant, and scalable architectures on AWS
• Experience building and managing CI/CD pipelines (GitHub Actions, Argo CD, Jenkins)
• Hands-on experience with monitoring and observability tools (Prometheus, Grafana, ELK stack)
• Strong understanding of cloud security best practices
• Excellent analytical and problem-solving skills
• Experience mentoring team members and contributing to team growth

Responsibilities

• Design, deploy, and operate enterprise-grade platforms across cloud and on-prem environments
• Optimize infrastructure based on AWS Well-Architected principles
• Implement and manage Infrastructure as Code using Terraform or CloudFormation
• Build and maintain monitoring and logging systems (Prometheus, Grafana, ELK)
• Improve system reliability, security, and resilience
• Proactively diagnose and resolve production issues
• Promote DevOps best practices and continuous improvement
• Mentor engineers through coaching and knowledge sharing
• Translate business needs into scalable and sustainable technical solutions
• Align platform strategies with organizational goals

Nice to Have

• Experience leading teams in customer-facing environments
• Exposure to AI-driven DevOps or LLMOps
• AWS Professional certifications (Solutions Architect, DevOps Engineer)
• Kubernetes certifications (CKA, CKAD)
• HashiCorp Terraform Associate certification

What’s In It for You

• Ownership of impactful cloud and platform initiatives
• Work alongside high-performing engineers in a collaborative environment
• Exposure to enterprise-scale customer projects
• Opportunities to lead through expertise and drive impact through execution

RESPONSIBILITIES 

• Manage and maintain our cloud infrastructure on Google Cloud Platform (GCP) to ensure high availability, scalability, and security 
• Design, build, and manage containerized environments using Kubernetes for deploying and orchestrating microservices 
• Collaborate with software development teams to streamline the CI/CD pipeline and implement automated build, test, and deployment processes 
• Develop and maintain infrastructure as code (IaC) using Terraform to automate the provisioning and configuration of cloud resources 
• Implement and manage configuration management tools such as Ansible to ensure consistent and efficient deployment across environments 
• Monitor system performance and identify potential bottlenecks, taking proactive measures to optimize and improve overall system reliability 
• Troubleshoot and resolve issues related to infrastructure, applications, and deployments in a timely manner 
• Participate in the on-call rotation with the DevOps team, responding to alerts and incidents outside of regular business hours 
• Stay up-to-date with the latest industry trends and best practices related to DevOps, cloud computing, and containerization 

REQUIREMENTS 

• 3+ years of experience as a DevOps Engineer or similar role with hands-on experience in Google Cloud Platform (GCP) 
• Resilient and flexible mindset, open to changing priorities and adapting to new challenges and technologies as the business evolves 
• Strong knowledge of containerization technologies, particularly Kubernetes, and experience managing containerized environments 
• Proficiency in infrastructure automation using Terraform for provisioning cloud resources. 
• Strong knowledge of configuration management tools, such as Ansible 
• Solid understanding of CI/CD concepts and experience implementing CI/CD pipelines 
• Familiarity with version control systems (e.g., Git) and their integration with CI/CD pipelines 
• Strong knowledge of scripting languages (e.g., Bash, Python) for automation tasks 
• Experience with monitoring and logging tools to ensure the health and performance of systems 
• Strong problem-solving skills and the ability to work effectively in a team-oriented, collaborative environment 
• Upper-Intermediate English level 

What you’ll do:

This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.

•  Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
• Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
• Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
• Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
• Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
• Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
• Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
• Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

What we’re looking for:

• Bachelor's degree, preferably in business or engineering
• Fluent in English and Ukrainian
• 2+ years of account management, sales, business development or other relevant experience
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
• Strong written and verbal communication skills
• Ability to present a business case to key stakeholders
• High level of organization, focus, and ability to work under pressure

Extra Points we need from you:

· High-volume- outbound environment experience, comfortable handling large outreach volumes.

· Experience with CRM platforms like Sales Force and expertise in sales reporting.

· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.

· Proven track record in working with international clients across diverse industries.

· Experience selling B2B solutions in a highly consultative manner.

What you’ll do:

This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.

•  Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
• Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
• Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
• Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
• Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
• Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
• Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
• Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

What we’re looking for:

• Bachelor's degree, preferably in business or engineering
• Fluent in English and Ukrainian
• 2+ years of account management, sales, business development or other relevant experience
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
• Strong written and verbal communication skills
• Ability to present a business case to key stakeholders
• High level of organization, focus, and ability to work under pressure

Extra Points we need from you:

· High-volume- outbound environment experience, comfortable handling large outreach volumes.

· Experience with CRM platforms like Sales Force and expertise in sales reporting.

· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.

· Proven track record in working with international clients across diverse industries.

· Experience selling B2B solutions in a highly consultative manner.

What this job can offer you

The Payroll Specialist Lead - Ukraine is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Ukrainian payroll operations, including hands-on responsibility for end-to-end payroll processing in Ukraine
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll
• Team: Payroll Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Ukraine
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Prior employment verification check 

What this job can offer you

The Payroll Specialist Lead - Ukraine is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Ukrainian payroll operations, including hands-on responsibility for end-to-end payroll processing in Ukraine
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll
• Team: Payroll Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Ukraine
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Prior employment verification check 

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger. 

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features. This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering.   

RESPONSIBILITIES

• Develop New Features: Design and implement new features per specifications, contributing to the evolution of the next-generation chat tool. 
• Write Clean and Maintainable Code: Craft high-quality, performant, and maintainable code that meets the highest standards. 
• Apply Best Practices: Ensure that development processes follow industry best practices to deliver robust and scalable solutions. 
• Test-Driven Development: Write unit, integration, and end-to-end tests to ensure that the product is reliable and bug-free. 
• Code Reviews: Review pull requests, providing valuable feedback and ensuring code quality is maintained across the team. 
• Mentorship: Help elevate your colleagues’ skills by offering mentorship, guidance, and support. 
• Documentation: Write clear, concise documentation that supports code clarity and ease of use. 
• Deployment Assistance: Actively participate in deployments, ensuring smooth transitions from development to production. 
• Application Monitoring: Monitor applications in production, promptly identifying and resolving any issues. 
• Collaboration: Work closely with teammates and various stakeholders to achieve project goals and deliver top-notch solutions. 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.

REQUIREMENTS

• Node.js: 5+ years in developing high-performance and scalable applications with Node.js. 
• TypeScript: Strong knowledge of TypeScript for building robust, type-safe applications. 
• Nest.js: Hands-on experience with Nest.js to create modular, maintainable backend systems. 
• MySQL & MongoDB: Strong experience working with relational and NoSQL databases, ensuring high data integrity and performance. 
• Websockets/Socket.IO: Proficiency in real-time communication technologies like Websockets and Socket.IO. 
• RabbitMQ & Kafka: Experience with message brokers like RabbitMQ and Kafka for efficient, scalable communication between services. 
• Redis: Familiarity with Redis for caching, data storage, and enhancing performance. 
• Docker & Kubernetes (k8s): Experience in containerized applications using Docker, and deployment using Kubernetes for scalability and reliability.

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger. 

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features. This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering.   

RESPONSIBILITIES

• Participate in the design and decision-making processes for technical solutions 
• Apply best practices in software engineering to minimize tech debt 
• Troubleshoot, analyze, and resolve software issues with a hands-on approach 
• Mentor and train new team members to build a stronger engineering force 
• Bring a blend of design and business insight to your daily work 
• Commit to quality, performance, continuous improvement, and efficiency 
• Collaborate with various dev teams to deliver an exceptional product 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy. 

REQUIREMENTS

• 5+ years working with PHP for server-side development 
• Language: Fluent in English (essential for seamless communication) 
• Architecture Expert: Solid grasp of architecture on both theoretical and applied levels 
• PHP Proficiency: Advanced skills in PHP and OOP patterns 
• Framework Familiarity: Experience with Phalcon or Symfony frameworks 
• Real-Time Solutions: Skilled with real-time tech including Sockets, Queues, distributed data streams, and APIs 
• Full-Stack Knowledge: Understanding of the full web stack and how each layer impacts performance and reliability 
• Database Design: Strong expertise in both Relational and NoSQL databasеs 

NICE TO HAVE

• Experience with Node.js 
• Messaging & Streaming: Familiar with Queues like RabbitMQ and data streaming with Kafka 
• Caching Solutions: Knowledge of Redis and Memcached 

The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one. 

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero. 

RESPONSIBILITIES 

• Design and build backend services and APIs from the ground up - powering brand-new products from initial concept to production.
• Own technical decisions early in the product lifecycle, shaping architecture, data models, and service boundaries without legacy constraints.
• Develop scalable, high-performance systems using modern Java technologies, designed to evolve quickly as products gain traction.
• Work closely with product, design, and frontend teams to define and deliver features - contributing to what gets built, not just how.
• Move fast and ship often - iterating on real user feedback and continuously improving the product as it grows.
• Lay the foundation for long-term scalability and reliability, ensuring each product is ready to be handed over to core teams.
• Drive engineering excellence through clean design, pragmatic decisions, and high-quality code, even under fast-paced delivery cycles.
• Support and mentor teammates through hands-on collaboration, helping raise the bar while building impactful products together.

REQUIREMENTS 

• 5+ years of backend development experience with strong expertise in Java and object-oriented design. 
• Solid knowledge of design patterns, system architecture, and scalability principles. 
• Hands-on experience with databases (SQL/NoSQL) and message-driven systems (e.g., Kafka, RabbitMQ). 
• Familiar with containerization and orchestration (Kubernetes, Docker). 
• Comfortable with automated testing (unit, integration, performance). 
• Proven track record building and supporting production-grade, high-load systems. 
• Thrive in a dynamic, fast-changing environment with shifting priorities. 
• Strong communicator with a proactive, ownership-driven mindset. 
• At least Upper-Intermediate English level.

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger.

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features.

This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering. 

RESPONSIBILITIES 

• Design and build foundational backend frameworks, libraries, and services that are reused across all engineering teams.
• Define and drive backend architecture standards - from service design and communication patterns to scalability, resilience, and security.
• Create and evolve shared platform solutions (e.g. service templates, common libraries, reference architectures) that accelerate development and reduce duplication.
• Establish best practices for building, testing, and operating Java services, ensuring consistency and high quality across all codebases.
• Develop and maintain core platform capabilities (e.g. service orchestration patterns, API standards, integration approaches) used company-wide.
• Partner with engineering teams to identify inefficiencies, remove bottlenecks, and enable faster, more reliable backend development.
• Drive initiatives to standardize and modernize the backend stack, improving performance, scalability, and maintainability across systems.
• Act as a technical leader through architecture reviews, hands-on guidance, and mentorship, raising the engineering bar across teams.
• Continuously evaluate and introduce tools, patterns, and technologies that improve scalability, reliability, and developer productivity at scale.
  
  

REQUIREMENTS 

• 5+ years of backend development experience with strong expertise in Java and object-oriented design. 
• Solid knowledge of design patterns, system architecture, and scalability principles. 
• Hands-on experience with databases (SQL/NoSQL) and message-driven systems (e.g., Kafka, RabbitMQ). 
• Familiar with containerization and orchestration (Kubernetes, Docker). 
• Comfortable with automated testing (unit, integration, performance). 
• Proven track record building and supporting production-grade, high-load systems. 
• Thrive in a dynamic, fast-changing environment with shifting priorities. 
• Strong communicator with a proactive, ownership-driven mindset. 
• At least Upper-Intermediate English level.

The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one. 

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero.

RESPONSIBILITIES

• Build front-end applications from the ground up - turning early-stage product ideas into scalable, production-ready user experiences.
• Own the frontend architecture of new products, making key decisions around frameworks, structure, and performance from day one.
• Develop fast, responsive, and high-quality user interfaces using modern technologies, with a strong focus on usability and real-world impact.
• Collaborate closely with product, design, and backend teams to shape features early, not just implement them.
• Establish and drive best practices for code quality, testing, and maintainability across greenfield projects.
• Move quickly from concept to release - shipping iteratively, validating ideas, and continuously improving based on feedback.
• Identify and solve problems proactively, balancing speed with long-term scalability as products evolve.
• Contribute to a culture of ownership, where every decision directly influences the success of the product from day one.

REQUIREMENTS 

• 4+ years of professional Front-End Development experience 
• 3+ years working with React, Vue, or Angular 
• Strong knowledge of JavaScript, HTML, and SCSS 
• Solid understanding of core coding principles and architectural best practices 
• A habit of writing clean, well-structured, maintainable code 
• Experience with unit testing is a strong plus 
• Proactive, self-motivated, and driven to contribute beyond your tasks 
• Comfortable communicating in English in a fast-paced, global environment 

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger.

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features.

This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering.

RESPONSIBILITIES

• Design and build scalable frontend frameworks, libraries, and tooling that serve as the foundation for all product teams.
• Define and drive frontend architecture standards across the organization, ensuring consistency, performance, and maintainability at scale.
• Create reusable component systems and design system integrations that enable teams to build high-quality UIs faster.
• Develop and maintain shared tooling (e.g. build systems, CLI tools, templates) that streamline development workflows and improve developer experience.
• Establish best practices for code quality, testing, accessibility, and performance across all frontend codebases.
• Partner with engineering teams to identify gaps, remove friction, and enable faster, more reliable frontend development.
• Drive initiatives to modernize frontend stacks, improve performance, and unify technologies across teams.
• Act as a technical leader through code reviews, architecture discussions, and hands-on guidance, raising the bar for frontend engineering across the company.
• Continuously evaluate and introduce new tools and approaches that improve scalability, maintainability, and developer productivity.
  
  

REQUIREMENTS 

• 4+ years of professional Front-End Development experience 
• 3+ years working with React, Vue, or Angular 
• Strong knowledge of JavaScript, HTML, and SCSS 
• Solid understanding of core coding principles and architectural best practices 
• A habit of writing clean, well-structured, maintainable code 
• Experience with unit testing is a strong plus 
• Proactive, self-motivated, and driven to contribute beyond your tasks 
• Comfortable communicating in English in a fast-paced, global environment 

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger.

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features. This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world-class engineering.

RESPONSIBILITIES 

• Design and evolve CI/CD frameworks that standardize and accelerate delivery across all engineering teams.
• Build and maintain infrastructure-as-code platforms that enable teams to provision and manage cloud environments in a consistent, self-service way.
• Define and implement Kubernetes-based platform capabilities that provide scalable, production-ready foundations for all applications.
• Establish and operate shared services such as event streaming platforms (e.g. Apache Kafka), enabling teams to build data-driven systems without reinventing the wheel.
• Drive centralized configuration management and environment standardization, ensuring consistency, security, and reliability at scale.
• Build and evolve company-wide observability solutions - logging, monitoring, and alerting - to provide deep visibility into system health and performance.
• Set engineering standards and best practices for reliability, scalability, and operational excellence across the organization.
• Partner with development teams to improve developer experience, remove bottlenecks, and enable faster, more reliable delivery.
• Continuously identify opportunities to simplify, automate, and unify engineering processes, raising the overall technical bar of the company.

REQUIREMENTS 

• Technical Expertise: Proficient in Docker, Kubernetes, Terraform, Packer, and Ansible.
• CI/CD Knowledge: Solid understanding of CI/CD processes and tools, including Git, Jenkins, and Microsoft Teams.
• Apache Kafka Expertise: Proven experience with Apache Kafka, including cluster management, topic configuration, Kafka Connect, Schema Registry, and a strong understanding of data streaming concepts.
• Cloud Experience: Hands-on experience with Google Cloud.
• OS & Networking: Strong knowledge of Linux/UNIX operating systems and networking fundamentals.
• Scripting Skills: Skilled in scripting with Python and Bash.
• Management Processes: Knowledge of Change Management and Release Management best practices.
• Problem-Solving: Exceptional troubleshooting abilities, with a proactive and analytical approach.
• Team Qualities: Highly motivated, responsible, dynamic, and an effective team player.
• Upper-Intermediate English level.

The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one.  

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero.

RESPONSIBILITIES  

• Technical Quality Ownership - Set and enforce technical standards for code quality, testing practices, deployment procedures, and observability across all teams. Ensure deliverables consistently meet company and industry standards  
• Security & Compliance - Champion security best practices in application design and delivery. Drive secure coding standards, dependency management, and vulnerability remediation across the development lifecycle
• Technology Decisions - Drive and consult on technology choices in collaboration with the Architect and engineering teams. Evaluate new tools, frameworks, and patterns with a clear focus on efficiency, maintainability, and long-term sustainability
• Architecture & Design Guidance - Review and guide system designs, API contracts, data models, and integration patterns. Ensure business requirements are implemented following sound architectural principles and established standards
• Hands-On Engineering - Stay deeply hands-on with production code. Lead by example in modern Java (21/25), Spring Boot 3/4, PHP, Laravel, NodeJS, Kafka Streams, and cloud-native microservices. Conduct in-depth code reviews and contribute to critical path development
• Observability & Operational Excellence - Define and drive observability standards (metrics, logging, tracing, alerting) to ensure production systems are transparent, diagnosable, and reliable
• Technology Adoption - Drive the adoption of new technologies and practices across teams. Build proof-of-concepts, define migration paths, and ensure smooth rollouts with minimal disruption
• Cross-Team Collaboration - Act as the technical mediator between Java teams, Team Leads, the Architect, and business stakeholders. Translate business requirements into sound technical guidance and ensure alignment across all parties
• Knowledge Sharing - Foster a culture of technical excellence through design reviews, tech talks, documentation, and hands-on mentoring of senior engineers 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.  

REQUIREMENTS  

• Experience: 7+ years of hands-on backend development with strong expertise, including 2+ years in a technical leadership capacity (Tech Lead, Principal Engineer, or equivalent).  
• Technical Expertise:   
  • Deep knowledge of Java (21+), PHP or NodeJS concurrency, JVM internals, and performance characteristics  
  • Strong experience with building production-grade microservices  
  • Strong expertise with Kafka and Kafka Streams — event-driven architectures, stream processing, schema evolution, and exactly-once semantics  
  • Solid understanding of REST API design principles and synchronous integration patterns  
  • Hands-on experience with Kubernetes, GitOps (ArgoCD, Kustomize), and container orchestration  
  • Experience defining and implementing observability strategies (metrics, distributed tracing, structured logging, alerting)  
  • Strong understanding of application security practices, secure coding, and dependency management  
  • Solid database knowledge: relational and document databases, data modeling, and performance tuning  
• Soft Skills: Excellent communicator who can translate between technical and business language. Comfortable presenting ideas, challenging decisions constructively, and building consensus across teams.   
• Collaboration: Proven ability to work effectively with Architects, Team Leads, Product, and DevOps in a cross-functional environment.   
• Mindset: Ownership-driven, pragmatic, and passionate about engineering excellence. You care as much about maintainability and operational quality as you do about shipping features.   

NICE TO HAVE  

• Experience in iGaming, Sportsbook, or real-time transaction-heavy systems  
• CDC architectures (Debezium)  
• Redis or distributed caching strategies  
• Performance tuning and benchmarking (JMH, async-profiler, JFR)  
• Architecture patterns such as DDD, CQRS, or Event Sourcing  
• Contributions to open-source projects   

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger. 

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features. This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering.   

RESPONSIBILITIES  

• Technical Quality Ownership - Set and enforce technical standards for code quality, testing practices, deployment procedures, and observability across all teams. Ensure deliverables consistently meet company and industry standards  
• Security & Compliance - Champion security best practices in application design and delivery. Drive secure coding standards, dependency management, and vulnerability remediation across the development lifecycle
• Technology Decisions - Drive and consult on technology choices in collaboration with the Architect and engineering teams. Evaluate new tools, frameworks, and patterns with a clear focus on efficiency, maintainability, and long-term sustainability
• Architecture & Design Guidance - Review and guide system designs, API contracts, data models, and integration patterns. Ensure business requirements are implemented following sound architectural principles and established standards
• Hands-On Engineering - Stay deeply hands-on with production code. Lead by example in modern Java (21/25), Spring Boot 3/4, PHP, Laravel, NodeJS, Kafka Streams, and cloud-native microservices. Conduct in-depth code reviews and contribute to critical path development
• Observability & Operational Excellence - Define and drive observability standards (metrics, logging, tracing, alerting) to ensure production systems are transparent, diagnosable, and reliable
• Technology Adoption - Drive the adoption of new technologies and practices across teams. Build proof-of-concepts, define migration paths, and ensure smooth rollouts with minimal disruption
• Cross-Team Collaboration - Act as the technical mediator between Java teams, Team Leads, the Architect, and business stakeholders. Translate business requirements into sound technical guidance and ensure alignment across all parties
• Knowledge Sharing - Foster a culture of technical excellence through design reviews, tech talks, documentation, and hands-on mentoring of senior engineers 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.  

REQUIREMENTS  

• Experience: 7+ years of hands-on backend development with strong expertise, including 2+ years in a technical leadership capacity (Tech Lead, Principal Engineer, or equivalent).  
• Technical Expertise:   
  • Deep knowledge of Java (21+), PHP or NodeJS concurrency, JVM internals, and performance characteristics   
  • Strong experience with building production-grade microservices   
  • Strong expertise with Kafka and Kafka Streams — event-driven architectures, stream processing, schema evolution, and exactly-once semantics   
  • Solid understanding of REST API design principles and synchronous integration patterns   
  • Hands-on experience with Kubernetes, GitOps (ArgoCD, Kustomize), and container orchestration   
  • Experience defining and implementing observability strategies (metrics, distributed tracing, structured logging, alerting)   
  • Strong understanding of application security practices, secure coding, and dependency management   
  • Solid database knowledge: relational and document databases, data modeling, and performance tuning  
• Soft Skills: Excellent communicator who can translate between technical and business language. Comfortable presenting ideas, challenging decisions constructively, and building consensus across teams.   
• Collaboration: Proven ability to work effectively with Architects, Team Leads, Product, and DevOps in a cross-functional environment.   
• Mindset: Ownership-driven, pragmatic, and passionate about engineering excellence. You care as much about maintainability and operational quality as you do about shipping features.   

NICE TO HAVE  

• Experience in iGaming, Sportsbook, or real-time transaction-heavy systems  
• CDC architectures (Debezium)  
• Redis or distributed caching strategies  
• Performance tuning and benchmarking (JMH, async-profiler, JFR)  
• Architecture patterns such as DDD, CQRS, or Event Sourcing  
• Contributions to open-source projects   

About the Role

As a Bilingual Customer Service Representative at Pearl, you will serve as the frontline connection to our customers, providing exceptional support and ensuring their needs are met efficiently and professionally. You will be responsible for handling customer interactions in German, resolving issues, and delivering a seamless customer experience. If you are customer-centric, detail-oriented, and passionate about delivering quality service, this role is for you.

What You’ll Do

• Respond to customer inquiries and issues via voice and/or non-voice transactions while demonstrating attentive listening and effective communication.
• Identify and assess customer needs through active listening and questioning, providing timely and accurate resolutions in line with company guidelines.
• Maintain detailed and accurate records of customer interactions, including actions taken and resolutions provided.
• Update and manage customer accounts and profiles to ensure accurate, up-to-date information for efficient service delivery.
• Acquire in-depth knowledge of company products, processes, and policies to provide accurate information and resolve issues effectively.
• Continuously enhance product knowledge and customer service skills through training and learning opportunities.
• Collaborate with team members and other departments to ensure seamless customer experiences and prompt issue resolution.
• Meet or exceed performance metrics, including quality scores, customer satisfaction ratings, and schedule adherence.

What We’re Looking For

• Ability to work during German business hours
• C1-C2 level or native proficiency in German; at least B2 English level.
• At least 6 months of professional customer support experience in the German language.
• Strong customer support, multitasking, and communication skills.
• Preferred experience in phone and email-based customer support.
• Fast and accurate typing skills.
• Self-motivation and basic computer knowledge.
• Familiarity with customer-support-relevant AI usage language

Why You’ll Love Working With Us

• Make a Real Impact: Be part of a dynamic team that values inclusivity, creativity, and continuous improvement.
• Empower Communities: Play a key role in fostering meaningful interactions and creating resources that genuinely help users.
• Collaborative Environment: Partner with cross-functional teams who value your expertise and insights.
• Grow Your Skills: Enhance your customer service expertise, develop effective communication techniques, and learn to resolve complex issues while contributing to a high-quality customer experience.
• Remote Flexibility and Work-Life Balance: Enjoy a great work-life balance while working remotely. Collaborate with a global team, and thrive in a culture that prioritizes well-being, personal development, and work-life balance.

Sisense is the leading AI-powered analytics platform that helps software companies and product teams build smarter, embedded analytics experiences directly into their applications. With Sisense Intelligence - our suite of agentic AI capabilities - we empower application builders to deliver governed conversational analytics, accelerate development with natural language tools, and turn data into actionable insights and revenue.

We're investing heavily in the foundational platform that powers this vision and are looking for a sharp, technical Product Manager to help shape the next generation of our Data & Analytics Platform. You'll drive the core infrastructure, APIs, developer tools, and AI-enablement capabilities that make Sisense the most flexible and powerful choice for embedding intelligence at scale.

We are looking for…

The Sisense Product Team is seeking a highly motivated Technical Product Manager with a deep passion for platform products, data systems, developer experience, and AI-powered analytics.

This role suits someone who thrives working hand-in-hand with engineering teams, dives deep into technical architecture, and excels at turning complex platform challenges into clear, customer-focused product direction. You will own critical platform foundations that enable application builders to create scalable, secure, composable, and intelligent analytics experiences - from low-code/no-code tools to pro-code extensibility.

We're looking for a curious, analytical, and hands-on PM who is excited by deeply technical areas: infrastructure, platform services, data modeling, APIs, developer SDKs, AI integration, and the capabilities that power modern embedded analytics.

Requirements

• 1–3 years of experience in Product Management, Technical Product Management, Solutions Engineering, Software Engineering, or a similar role, with a strong technical foundation.
• Experience with platform products, developer tools, APIs, data platforms, infrastructure, embedded analytics, or AI/ML technologies is a strong advantage.
• Solid technical understanding and comfort engaging in discussions on architecture, system design, scalability, reliability, APIs, data modeling, and technical trade-offs.
• Ability to break down complex technical concepts into clear product requirements, user stories, prioritization frameworks, and actionable roadmaps.
• Excellent English communication skills; ability to collaborate effectively with technical (engineering, architecture) and non-technical (go-to-market, customers) stakeholders.
• Customer-obsessed mindset, with a talent for deeply understanding the needs of application builders, developers, and end-users, then translating them into high-impact platform solutions.
• Hands-on and detail-oriented, with a natural tendency to ask “why,” challenge assumptions, and relentlessly validate that delivered capabilities solve real problems.
• Comfortable working side-by-side with engineers on feature design, technical dependencies, implementation trade-offs, and connecting platform work to measurable customer and business value.
• Proven ability to lead product capabilities end-to-end: from discovery and validation through delivery, launch, and adoption.
• Strong prioritization and execution skills in a complex, cross-functional environment; bias for action and ownership.
• Experience working with AI technologies, LLMs, agentic systems, or shipping AI-powered capabilities is a significant advantage.

Your Responsibilities

• Own and drive key components of the Sisense Platform, focusing on foundational technical capabilities, infrastructure, APIs, data services, and developer-facing tools that power Sisense Intelligence and embedded experiences.
• Define clear product requirements for platform services, Compose SDK, MCP connectivity, AI integration layers, internal infrastructure, and extensibility features; drive them from discovery to launch and post-launch optimization.
• Partner closely with Engineering, Architecture, and Design teams to make smart, balanced product and technical decisions that balance speed, scalability, reliability, and innovation.
• Collaborate with customers, product leaders, and go-to-market teams to uncover needs, validate problems, and prioritize platform investments that deliver maximum impact for application builders.
• Work with other PMs to ensure seamless end-to-end experiences that let developers and product teams leverage the full power of Sisense’s AI-driven analytics engine.
• Prioritize backlog based on customer value, technical strategy, scalability, security, developer experience, and long-term platform health.
• Communicate roadmap, strategy, and decisions transparently to stakeholders across Product, Engineering, Support, Sales, Marketing, and Customer Success.
• Create high-quality internal and external documentation, presentations, and enablement materials that clearly articulate the value and usage of platform capabilities.
• Contribute to and help evolve Sisense’s overall platform strategy, ensuring it remains scalable, extensible, secure, AI-native, and developer-friendly.

Why you should join our team

Sisense is redefining embedded analytics by moving far beyond traditional dashboards. We deliver a full-stack Analytics Platform as a Service (AnPaaS) that combines powerful data modeling, composable embedding tools, and Sisense Intelligence - our agentic AI suite (including Assistant, Managed LLM, and MCP server) - to help application builders prototype faster, embed conversational analytics, and deliver governed, actionable insights directly inside their products.

In this role, you'll tackle challenging technical problems at the heart of the platform, influence foundational decisions that impact thousands of developers and end-users, and work alongside talented teams across Product, Engineering, Design, and Go-to-Market. If you’re passionate about platform thinking, technical depth, AI enablement, and building the infrastructure that powers other great products, this is your chance to make a significant impact in a fast-evolving space.

Sisense is a leading AI-powered Analytics Platform as a Service (AnPaaS) that empowers product teams and developers to embed conversational, predictive, and agentic intelligence directly into applications and workflows. Our API-first, developer-first platform turns complex data into faster, smarter, actionable decisions for over 2,000 global customers across financial services, retail, healthcare, and technology.

With the recent launch of Sisense Intelligence (Intelligence Assistant, MCP server, Managed LLM), we are pushing the boundaries of embedded analytics and making AI-driven insights accessible at scale.

The Role

As a Platform Engineer, you will be a key member of one of our core engineering teams, responsible for designing, building, and evolving the foundational platform that powers Sisense’s embedded AI analytics capabilities. You will work on high-impact infrastructure, scalability, and developer experience challenges in a modern, cloud-native environment using Node.js and TypeScript.

This is a hands-on role where you’ll tackle complex technical problems, influence architectural decisions, and help shape the future of our developer platform.

Key Responsibilities

• Design, develop, and maintain core platform components using Node.js, Java and TypeScript.
• Work closely with architects and cross-functional teams to build scalable, reliable SaaS foundations for embedded analytics and AI features.
• Lead large and complex technical projects end-to-end, from design to production.
• Analyze and troubleshoot production systems, ensuring high availability and performance.
• Research, evaluate, and introduce new technologies and best practices to improve platform quality and developer experience.
• Mentor and guide team members, raise development standards, and contribute to a culture of technical excellence.

Requirements

• 5+ years of hands-on experience designing and developing backend applications with Node.js and TypeScript.
• Advantage : 3+ years as a Backend/Platform Engineer, with strong focus on infrastructure and SaaS platforms.
• Deep expertise in building scalable, event-driven, cloud-native architectures.
• Solid experience with the modern Node.js ecosystem (NestJS or similar frameworks is a plus).
• Strong knowledge of cloud platforms (AWS, GCP, or Azure), k8s and containerization technologies.
• Experience with monitoring, observability, and distributed systems troubleshooting.
• Excellent problem-solving, analytical, and communication skills.
• Your English is at an Upper-Intermediate level (B2) or higher, allowing you to articulate technical concepts clearly.

Nice to Have

• Experience with OpenTelemetry, monitoring tools, or distributed tracing.
• Background in data-intensive platforms, analytics, or BI systems.

OUR BENEFITS:

• We’re all working remotely.
• We hire only people we trust. All Sisensers join the company without a probation period.
• We believe all Sisensers should be owners of our company’s success. We grant all employees stock options that start vesting on Day One.
• We support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all Sisensers.
• We support professional growth with access to the modern learning platform.
• We care about each other. All team members have extended medical insurance.
• We provide Sisensers with a sports reimbursement to support physical fitness and mental well-being.

Sisense is a leading AI-powered Analytics Platform as a Service (AnPaaS) that empowers product teams and developers to embed conversational, predictive, and agentic intelligence directly into applications and workflows. Our API-first, developer-first platform turns complex data into faster, smarter, actionable decisions for over 2,000 global customers across financial services, retail, healthcare, and technology.

With the recent launch of Sisense Intelligence (Intelligence Assistant, MCP server, Managed LLM), we are accelerating the next wave of embedded analytics innovation.

The Role

As a Senior Full-Stack Engineer (Node/React), you will be a driving force behind the evolution of our core platform, powering the next generation of embedded AI analytics. This is a high-impact, hands-on role where you’ll own features from architectural design to testing and deployment, ensuring our frontend interfaces and backend services are as performant as they are intuitive.

Beyond day-to-day feature development for our customer-facing part of the application, you will be a key contributor to company-wide strategic projects. These initiatives are designed to push the boundaries of the Sisense ecosystem, directly influencing our product roadmap and evolving how our customers integrate intelligence into their own applications.

What You’ll Do

• Build and scale end-to-end features using React for modern, responsive frontends and Node.js for high-performance backend services. You will spend the majority of your time writing clean, production-ready code that powers our core platform.
• Play a key role in the continuous evolution of our platform by maintaining and bridging functionality within our AngularJS codebase, ensuring a seamless experience as we transition toward modern frameworks.
• Take full responsibility for the lifecycle of your features. You are expected to deliver mission-critical projects at the highest quality, ensuring they are performant, robust, and timely delivered with end-to-end excellence.
• Be responsible for testing of your delivery, including manual and automated testing.
• Heavily integrate AI tools (Cursor, Claude etc.) into your daily development process to accelerate your output, optimize code performance, and stay at the forefront of engineering efficiency.
• Actively brainstorm with peers to solve technical hurdles and refine product ideas. You will work on company strategic projects that move the needle for Sisense, directly impacting our long-term product trajectory.

About You

• You have 5+ years of experience building robust applications. You are highly proficient with React, TypeScript, and Node.js (Express.js/Nest.js experience is a significant plus).
• You possess a deep understanding of modern web standards, RESTful APIs, SOLID principles and the nuances of high-performance frontend development.
• You understand CI/CD processes and can apply your skills to develop and optimize pipelines.
• You don’t just write code; you deliver well-architected, maintainable solutions. You have got a skill for breaking down complex business requirements into clear, executable technical tasks.
• You are self-driven, take full accountability for your projects from start to finish, and aim to follow the highest quality standards.
• You are passionate about efficiency and responsibly leverage AI tools to boost your personal performance and stay at the cutting edge of development practices.
• You enjoy brainstorming and solving problems with a team. Your English is at an Upper-Intermediate level (B2) or higher, allowing you to articulate technical concepts clearly.

Nice to Have

• Experience with BI/analytics tools, data-intensive applications, or building features that integrate AI/ML models.
• Hands-on exposure to cloud environments (AWS, GCP, or Azure) and containerization tools like Docker or Kubernetes.
• Familiarity with AngularJS is your advantage as we modernize our core platform.

OUR BENEFITS:

• We’re all working remotely 
• We hire only people we trust. All Sisensers join the company without a probation period
• We believe all Sisensers should be owners of our company’s success. We grant all employees stock options that start vesting on Day One
• We support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all Sisensers
• We support professional growth with access to the modern learning platform
• We care about each other. All team members have extended medical insurance
• We provide Sisensers with a sports reimbursement to support physical fitness and mental well-being.

About Sisense

Sisense is a leading AI-powered Analytics Platform as a Service (AnPaaS) that empowers product teams and developers to embed conversational, predictive, and agentic intelligence directly into applications and workflows. Our API-first, developer-first platform turns complex data into faster, smarter, actionable decisions for over 2,000 global customers across financial services, retail, healthcare, and technology.

With the recent launch of Sisense Intelligence (Intelligence Assistant, MCP server, Managed LLM), we are accelerating the next wave of embedded analytics innovation.

The Role

As a Full-Stack Engineer (Node/React), you will play a key role in building and enhancing the core platform that powers embedded AI analytics. You will work across the full stack — from backend services and APIs to modern frontend interfaces — helping to deliver high-performance, scalable, and delightful experiences for both developers and end users.

This is a hands-on role with real ownership, where you’ll contribute to features that directly impact how customers embed intelligence into their products.

Key Responsibilities

• Develop and maintain full-stack features using Node.js (backend) and React (frontend).
• Build and optimize scalable APIs and backend services that power our embedded analytics capabilities.
• Create responsive, performant, and user-friendly frontend interfaces.
• Collaborate closely with Product, Design, and other Engineering teams to deliver high-quality solutions.
• Participate in code reviews, architectural discussions, and technical decision-making.
• Contribute to improving platform performance, reliability, and developer experience.
• Help implement features related to Sisense Intelligence (agentic AI, conversational interfaces, predictive analytics).

About You

• 3-5 or more years of full-stack development experience with strong proficiency in Node.js and React.
• Solid understanding of modern web technologies, REST/GraphQL APIs, and frontend architecture.
• Strong problem-solving skills and ability to break down complex requirements into clean, maintainable code.
• Comfortable working independently in a remote-first environment with high ownership.
• Advanced English (team in Israel)
• Passion for best coding practices, user experience, and using AI tool to enhance development responsibly.

Nice to Have

• Experience with TypeScript, Next.js, or modern frontend frameworks.
• Experience building scalable backend services and responsive user interfaces.
• Exposure to cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
• Background in data-intensive applications, BI/analytics tools, or developer platforms.
• Familiarity with AI/ML concepts or building AI-powered user experiences.

OUR BENEFITS:

• We’re all working remotely.
• We hire only people we trust. All Sisensers join the company without a probation period.
• We believe all Sisensers should be owners of our company’s success. We grant all employees stock options that start vesting on Day One.
• We support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all Sisensers.
• We support professional growth with access to the modern learning platform.
• We care about each other. All team members have extended medical insurance.
• We provide Sisensers with a sports reimbursement to support physical fitness and mental well-being.

About the Role

Enavate is a US-based IT company and a Microsoft Gold Partner, known for disrupting the SMB industry with tailored business solutions. As our European team continues to grow, we are looking for a Senior Microsoft Dynamics 365 CE Consultant who combines strong functional and technical expertise with a consultative mindset.

In this role, you will act as a trusted advisor to our clients, helping them shape their digital transformation journey with Microsoft technologies. You will work closely with stakeholders to understand business challenges, guide solution design, and deliver impactful implementations using Microsoft Dynamics 365 (Sales, Customer Insights – Journeys, Field Service, Customer Service) and the Microsoft Power Platform.

Beyond implementation, you will play a key role in mentoring junior consultants, contributing to solution design, and supporting pre-sales activities, ensuring clients achieve long-term value from their Microsoft investments.

Report to: CE & PP Practice Leader
POD: Client Delivery
Location: Ukraine (remote), Poland (remote)
Type: Full-time Team Member

Your Impact and Key Responsibilities:

Client Advisory & Solution Leadership

• Act as a trusted advisor to clients, helping them define and evolve their CRM and customer engagement strategy using Microsoft technologies.
• Lead discovery sessions and workshops to understand client objectives, processes, and challenges.
• Translate business needs into scalable Dynamics 365 and Power Platform solutions.
• Provide strategic guidance on best practices, roadmap planning, and adoption of Microsoft technologies.

Implementation & Solution Delivery

• Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys solutions aligned with client requirements.
• Design and build Power Platform solutions, including Power Apps, Power Automate, and Copilot Agents, to automate and optimize business processes.
• Design and implement integrations between Dynamics 365 and other enterprise systems.
• Support the full project lifecycle from requirements gathering through implementation, deployment, and post-go-live support.
• Troubleshoot and resolve issues related to Dynamics 365, Power Platform, and integrated systems.
• Understand data structure. Design and build relational data model.

Team Collaboration & Mentorship

• Provide guidance and mentorship to junior consultants and delivery team members.
• Contribute to solution architecture discussions and technical documentation.
• Collaborate with cross-functional teams to deliver high-quality client outcomes.

Pre-Sales & Practice Contribution

• Support pre-sales activities such as solution demonstrations, discovery workshops, and proposal input.
• Help shape solution approaches and effort estimates during the sales cycle.
• Contribute to the growth of the Dynamics 365 and Power Platform practice through knowledge sharing and best practices.

What It Takes to Be Successful:

Education & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Microsoft certifications in Dynamics 365 or Power Platform are highly desirable.

Professional Expertise

• Extensive experience with Dynamics 365 Sales and Field Service.
• Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
• Strong experience with Power Apps and Power Automate.
• Experience implementing Power Pages; Power BI and Copilot Agents – nice to have.
• Strong understanding of CRM processes, business workflows, and automation.
• Proven ability to translate business requirements into scalable solutions.
• Experience with data migration, integrations, and system architecture design.
• Strong problem-solving, analytical, and troubleshooting skills.
• Experience creating solution documentation and functional specifications.
• Ability to balance strategic advisory with hands-on delivery.
• English language proficiency at Upper-Intermediate level or higher (B2+), enabling effective communication with international clients and colleagues.