What You’ll Do 

We are looking for a People Experience Administrator to join the People & Culture EMEA team in Leeds. Reporting to the Senior People Operations Manager, this role provides essential administrator support across core people processes, ensuring accurate data management and a flawless employee experience through the employee lifecycle.  

Administrative and Operational  

• Support the People team by acting as an initial point of contact for everyday People queries, escalating more complex issues as needed.  

• Maintain and update employee records in our HRIS and electronic folders, ensuring accuracy and data protection compliance.  

• Assist with payroll administration by preparing and inputting data, gathering supporting documentation, and following approval workflows. 

• Provide administrative support for benefits, including enrolments and responding to employee queries.  

• Prepare People documentation such as employment contracts, contractual amendments, and employee verification using consistent templates.  

• Actively monitor and manage the People Experience inbox, responding to queries and directing requests appropriately.  

People Experience 

• Support the onboarding process, including preparing documentation, coordinating employee inductions, and ensuring system access is set up. 

• Assist with pre-employment verification and Right to Work documentation.  
• Maintain accurate records of employee lifecycle changes (e.g. new hires, leavers, internal moves) 
• Support the People team to deliver consistent and positive employee experiences across all markets.  

HR Projects & Initiatives  

• Provide administrative support on People projects and initiaties as required.  

• Assist with updates to People systems, processes, and documentation.  

• Support the team in maintaining accurate policies and internal communications.  
• Contribute to process improvements by identifying opportunities to streamline administrative tasks.  

What You’ll Bring 

• Experience in an Administrative or People Support role. 
• Strong organizational skills with the ability to manage multiple tasks and high volume 
• Strong attention to detail and accuracy 
• Clear communication skills and a helpful, proactive approach 
• Ability to handble confidential information with absolute discretion 
• Experience with People systems and ability to learn fast. 
• Bonus: Fluent in another European language like French, German, Italian, Spanish etc. 

Overview:

This position will be primarily focused on AWS, Cloud Systems Administration and involved in the design, implementation, and maintaining of secure systems in a mixed Linux, Windows environment. This position will also collaborate with cross-functional teams to ensure new and existing requirements are being met.

What you will do:

• Design, implement, and maintain secure systems and networks in a mixed Windows, Linux development environments in a mixture of on-prem, AWS and Azure
• Develop and implement security measures, policies, and procedures to protect systems and networks against unauthorized access, data breaches, and other security incidents according to industry best practices
• Monitor and analyze security logs and events, and respond to security incidents in a timely manner
• Conduct security audits and assessments to ensure compliance with applicable regulations, industry best practices, and organizational security policies
• Automate routine tasks using the right tool for the job whether that’s an automation platform or scripts
• Have an eye for details, whether that be contracts, costs, day to day work
• Experience of working in a role-based organization and liaising with all the different functional teams to get the job done
• Stay updated on the latest security threats, technologies, and industry trends, and provide recommendations for improving security posture
• Participate in incident response activities, including investigation, containment, and recovery efforts, as needed
• Resolve any system-related problems that may arise in a timely and efficient manner.

What we are looking for:

• 10+ years of experience working with the AWS platform
• Expert in both Windows and Linux system administration in an Enterprise environment
• Exceptional network trouble shooting ability
• A self-starter, can work solo or as part of a large geographically spread team
• Experienced with all facets of life working in an Enterprise sized company
• Someone who can bring the benefit of their experience and knowledge to the team to help us succeed

#LI-DR1

#LI-Remote

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What’s Exciting About the Role

Verifone is seeking a Kafka DevOps Engineer to join our Platform Engineering team. This is an operations-first role with a strong emphasis on scripting, automation, and pipeline development. You’ll be hands-on with day-to-day Kafka operations, reliability, tuning, and high availability for payment gateway solutions that process billions of transactions annually on-prem and in AWS Cloud. Beyond keeping the lights on, you’ll play a key role in building the data pipelines—of which Kafka is a core component—that power Verifone’s new AI, machine learning, and analytics initiatives. You’ll also be part of an active effort to migrate Kafka and related services to Kubernetes, giving you hands-on experience with a meaningful infrastructure modernization project. The technology footprint is broad: Redis, MongoDB, PostgreSQL, MySQL, Snowflake, and more—so you’ll grow well beyond a single-technology niche.

Key Responsibilities

Kafka Operations & Reliability

• Manage and support Apache Kafka clusters (including MSK), Kafka Connect ecosystem, and KSQL for high-throughput, fault-tolerant messaging and event streaming pipelines.
• Monitor system health, set up alerts, and drive incident response and root cause analysis (RCA).
• Handle day-to-day operational tasks including offset management, lag monitoring, consumer group management, and cluster rebalancing.
• Perform routine cluster maintenance: upgrades, configuration changes, scaling, and health checks.

Scripting, Automation & DevOps

• Develop and manage automation scripts using Python and Shell scripting to reduce manual toil and improve operational efficiency.
• Design, implement, and maintain robust CI/CD pipelines for patching automation.
• Build and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or similar.
• Containerize and orchestrate workloads using Docker and Kubernetes, with the opportunity to help migrate Kafka and related services to Kubernetes.

Data Pipeline Development

• Build and optimize end-to-end data pipelines, with Kafka as a core streaming component alongside batch and ETL processes, enabling new AI, ML, and analytics use cases.
• Collaborate with development teams to implement best practices for data flow, security, scalability, and performance.
• Continuously identify and implement improvements to the software development lifecycle (SDLC).

Cloud & Infrastructure

• Manage cloud infrastructure on AWS (VMs, networking, storage, IAM, etc.).
• Support cloud migration tasks and assist in moving workloads between on-prem and cloud environments.

Required Qualifications / Skills

• 4+ years of overall engineering experience with 2+ years of hands-on experience supporting Kafka infrastructure in a large-scale production environment.
• Kafka Producer/Consumer microservices concepts and Kafka distributed architecture.
• Solid Linux fundamentals: networking basics, logs, system troubleshooting, process/memory, disk.
• Strong scripting and automation skills (Python, Bash) with a track record of reducing operational toil.
• CI/CD pipeline development and Infrastructure-as-Code experience (Terraform preferred).
• Cloud engineering skills, preferably AWS (EC2, VPC, IAM, MSK/ElastiCache, CloudWatch).
• Familiarity with observability tools (metrics/logs/tracing concepts) and incident response practices.
• Basic understanding of distributed systems tradeoffs (availability, consistency, partitions, backpressure).
• Strong communication and presentation skills with emphasis on executive communication.
• Flexible with regards to working shifts; on-call and weekends.

Preferred Skills (Highly Desired)

Data Engineering & Pipelines

• Data engineering skills including data analytics, data processing, ETL, and data lake technologies (batch and streaming, file formats like Parquet, table formats like Iceberg/Delta/Hudi, basic orchestration).
• Experience with AWS data tools (Athena, Glue, Iceberg, Redshift, etc.).
• Exposure to Kafka Streams, Apache Flink, or similar stream processing frameworks.

Database & Caching Technologies

• Operate Redis deployments for caching, ephemeral state, queues/streams, and rate limiting use cases.
• Relational DB experience: PostgreSQL and/or MySQL (indexing basics, vacuum/analyze, query plans, replication fundamentals).
• MongoDB operational familiarity (replica sets, elections, oplog basics, backup/restore).

Infrastructure & Security

• Container/Kubernetes familiarity (deployments, stateful workloads, storage classes).
• On-prem experience (VMware/KVM, storage, networking).
• Security fundamentals: least privilege, secrets management, encryption-in-transit/at-rest concepts.
• Experience working with PCI (Payment Card Industry Data Security) standards.

What We Offer

• Direct impact on Verifone’s global payment infrastructure—your work keeps billions of transactions flowing reliably every year.
• Ground-floor involvement in building the data pipelines that will drive Verifone’s AI, machine learning, and analytics strategy.
• Hands-on participation in a Kafka-to-Kubernetes migration—a resume-building modernization project from day one.
• Multi-technology exposure—Kafka, Redis, MongoDB, PostgreSQL, MySQL, Snowflake—so you grow as a well-rounded platform engineer, not a single-tool specialist.
• Mentorship from senior engineers and Kafka architects with deep production experience.
• Clear career progression path from mid-level to senior and lead engineer.
• Funded certification paths—Confluent (CCDAK, Certified Administrator), AWS (Solutions Architect, MSK Specialty), CKA—plus budget for courses and technical conferences.
• Hybrid/remote working flexibility with a collaborative team culture.
• Competitive compensation with performance-based incentives.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About the Team: 

The Business Systems team is responsible for building and improving the many systems that enables Anduril to accomplish its mission. Anduril’s supply chain, accounting, sales & growth, engineering, modeling & simulation, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by our team. We work across the company to ensure we have the tools and capabilities necessary for mission success.

We are seeking a highly skilled PLM Administrators to join our team. You will be responsible for helping product and program teams maximize the value they get out of the engineering systems they use on a daily basic (PLM, CAD, CAE, etc.). You will work across a broad set of stakeholders to design, develop, and implement improvements and optimizations to our engineering systems while helping steer future investments.

Key Responsibilities:

• Collaborate with engineering partners to understand their requirements and translate them into functional and technical solutions alongside other EngOS (engineering software support) team members
• Provide training and support to users during and post-implementation to ensure adoption of new technology
• Lead the development and implementation of new features, including defining project scope, requirements, timelines, and budgets
• Collaborate with developers to identify and address issues, bugs, and enhancement requests from both PLM and any integration to other systems (CAD, etc.)
• Provide support for the installation and post go-live of upgrades and new modules within PLM
• Work with vendors and third-party service providers to implement upgrades and new modules
• Collect infrastructure and configuration questions for PLM and any integration to other systems (CAD, etc.)
• Collaborate with a global PLM team to ensure system alignment across regions, optimize processes, and maintain data integrity for effective product lifecycle management.

Required Characteristics:
Anduril is an extremely fast-paced defense manufacturing and technology startup that is rapidly scaling itself. Our culture is one of ambition, hard work, relentless pursuit of excellence, and deliberate disruption. The successful candidate will be one who demonstrates the follow core characteristics:

• Bias for Action - they ask for forgiveness, not permission, and hate the idea of waiting around to be told what to do
• Dive Deep - they sweat the details and roll up their sleeves to uncover the root causes for systemic issues
• Ownership - they care deeply not just about their systems, but for all the business outcomes that their systems supports as well, holding themselves accountable for everything it both does and fails to do
• Agility - they change directions easily and without regret, quickly adapting to shifting business priorities
• First Principles Thinking - they approach problems and develop solutions not based on what a vendor recommends or because it’s how they did things at their last job, but from a deep appreciation of what is best for the enterprise
• Excellent problem-solving and troubleshooting abilities
• Strong communication skills to effectively interact with engineers and technical teams
• Ability to prioritize tasks and manage multiple projects simultaneously
• Willingness to learn - willing to pick up learning new tools and systems (Teamcenter)

Required Qualifications:

• 5+ years of experience in installing, developing, implementing, upgrading, and maintaining engineering software tools (PLM, CAD, CAE, SysML, etc.)
• Understanding of CAD/CAM/CAE systems and their integration with PLM solutions
• Strong analytical and problem-solving skills, with the ability to root cause end user and infrastructure related issues.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Knowledge of both Windows and Linux systems, along with software installations (AWS Cloud/Azure nice but not required)
• Must be eligible to obtain SC clearance as a minimum.

What your impact will be:

• Compensation Plan Administration: Lead the administration of complex, global sales compensation plans, including incentive compensation, bonus, and accelerator calculations for a diverse sales organization. 
• System Management (Salesforce SPIFF): Serve as a primary administrator and subject matter expert (SME) for the SPIFF compensation platform. Responsibilities include plan configuration, data integrity management, system testing, and troubleshooting.
• Inquiry & Dispute Resolution: Manage the investigation and resolution of complex incentive compensation inquiries and disputes, ensuring professional, timely, and accurate adjustments while maintaining clear communication with stakeholders
• Compliance & Governance: Ensure all compensation calculations and system configurations adhere to corporate policies and plan documents.
• Analysis & Reporting: Conduct analysis of sales performance and compensation data to identify trends, accurately forecast incentive compensation payouts, and prepare insights for review by executive sales and finance leadership.
• Process Optimization & Innovation: Proactively identify, design, and implement opportunities to streamline and automate sales compensation processes, significantly enhancing efficiency, scalability, and accuracy across the function.
• Cross-Functional Collaboration: Partner closely with Revenue Operations, Finance, Accounting, and HR to ensure data integrity, process alignment, and compliance across all compensation activities.
• Plan Documentation & Support: Develop and maintain clear, comprehensive documentation for the global sales team regarding plan details, policies, and system mechanics.

 What you will bring:

• 5+ years of direct experience in sales compensation administration, finance, or a related Sales Operations function.
• Bachelor’s degree in Business, Finance, Accounting, or a related field.
• Direct, hands-on experience with Salesforce SPIFF or expertise with other automated incentive compensation (ICM) platforms (e.g., Xactly, Varicent, CaptivateIQ).
• Advanced Excel skills (including complex formulas, pivot tables, and data modeling) for managing large datasets and conducting ad-hoc analysis.
• Proficiency with Salesforce (CRM) and NetSuite (ERP) systems.
• Demonstrated high attention to detail and exceptional organizational skills.
• Proven ability to manage multiple competing priorities and deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Brilliant communicator with the ability to clearly explain complex compensation mechanics and policies to a diverse, global sales organization.
• A demonstrated growth mindset with a proactive approach to identifying system and process gaps and driving continuous improvement.

 What will give you an edge:

• Experience working in a remote environment for a global organization.

Job Title: Management Accountant 

Location: Manchester, UK

ROLE OVERVIEW

DUTIES & RESPONSIBILITIES:

PERSON SPECIFICATION

IND123

Amoria Group is proud to be an inclusive employer. We welcome applicants from all backgrounds, regardless of age, experience, or background.

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's Exciting About the Role

Verifone is seeking an experienced MySQL Lead DBA who will be responsible for ensuring database performance, high availability, and security of clusters and single instances of MySQL instances. You will also be responsible for orchestrating upgrades, backups, HA/DR, and provisioning database instances. You will work closely with other teams, including application architects/ Sr. Developers and application support engineers for architecture design and SQL optimization, establishing and documenting best practices.

We look for dedicated and versatile engineers who are passionate about working in a company whose culture is dedicated to delivering innovative software products that solve our customers’ most challenging business needs. As a Lead DBA, you’ll have the opportunity to make significant and direct impact on our database performance, applications, and solve some of the most complex challenges in cloud and on prem environments, while lead the team from a technical and development perspective.

This hybrid role is open to hiring candidates located in:

• Bucharest, Romania
• London, United Kingdom
• Riga, Lativa
• Warsaw, Poland

Key Responsibilities

You will be responsible for ensuring that database management policies, processes and procedures are established and followed, adhering to ITIL good practice principles and are subjected to continuous improvement as per PCI standards. They will be responsible for reviewing system design changes to ensure they adhere to expected service standards and recommend changes to ensure maximum stability, availability and efficiency of the supported applications.

The candidate should understand the application functionality, business logics and work with application stake holders to understand the requirement and discuss with the new application features and propose the right solutions. He must liaise closely and work in collaboration with the release management teams, support teams and the infrastructure DBAs. 

• Design, Install, Deploy and Manage MySQL on Physical, Virtual, AWS EC2 / RDS / Aurora.
• Build MySQL clusters with a high availability, active-active cluster setup in a large scale and multi datacenter environments having minimum RPO/RTO on a DR scenario
• Design and implement uniform backup strategy and business continuity plans across the MySQL environments using Percona XtraDB or custom automation scripts with reliable monitoring and alerting mechanisms
• Define thorough and validated database monitoring and alerting, along with documentation for future references
• Setup high availability with Master-Master/ Master-slave replication
• Maintain stable performance via server optimizations
• Guide engineering teams to best practices on server configurations and SQL tuning.
• Maintain security and compliance via OS and database version upgrades
• Work with application stake holders to create effective database solutions
• Create and maintain adhoc reports
• Adhere to the incident and change process, prepare thorough documentation, and peer review planned production tasks
• Support application release process, and automations
• Mentor and develop other engineers on MySQL skills

Required Qualifications/Skills

• Minimum 8 years of experience managing MySQL
• Experience with MySQL Active/Active cluster setup, Database Upgrade and Migrations, Scripting
• Experience administrating MySQL on Linux platform
• Experience with MySQL version upgrades in production environments with a zero or very minimum application down time
• Experience with design & architecting MySQL environments using any framework such as Galera Cluster or Percona XtraDB
• Experience deploying database monitoring using at least one of PMM, New Relic, Datadog, Nagios, Grafana, ELK, AppD, etc.
• Infrastructure as Code (IaC) such as Terraform, Ansible, Puppet, Chef
• Proficiency with cloud infrastructure, AWS RDS or equivalent.
• Automation/scripting skills in a modern language like Python, Shell scripting, Go, Java, Rust.
• Proficiency in CI/CD pipelines such as Jenkins, Github Actions, Gitlab.
• Advanced experience with database performance tuning including SQL tuning, hardware configuration and capacity planning.
• Strong technical leadership, mentoring and time management skills.

Preferred Skills (Not Mandatory)

• Experience working with PCI (Payment Card Industry Data Security) standards
• ITIL environment experience
• Deep experience with SQL, stored procedures, functions, triggers, batch jobs, reporting, analytics.
• Experience managing PostgreSQL, SQL Server, and/or Oracle.
• Experience and knowledge with NoSQL and data engineering technologies such as Kafka, Redis, Snowflake, Databricks, Spark, Redshift, ETL, etc.
• Experience with data analytics and Business intelligence

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

Cloud System Administrators ensure the security, reliability, and performance of the organization’s computing platforms, servers, and hardware. They proactively monitor systems, address incidents, and maintain both cloud and data center environments. By managing operating systems, applying updates, and optimizing infrastructure, they safeguard business continuity and enable seamless operations

How will you make an impact?  

• Maintain, monitor, and support a production infrastructure environment
• Supports multiple systems or applications of medium to high complexity
• Follows defined procedures to monitor systems and resolve issues
• Analyzes and reports on operational metrics to understand performance and ensure success in process improvements
• Performs routine maintenance tasks for infrastructure systems such as backups, patching, application versions, etc.
• Manage DNS, FTP, IIS, and Application environments
• Set up and maintain server system and file security
• Maintain documentation of servers and related infrastructure equipment
• Participate in the On-Call rotation
• Communicates events to stakeholders, teams, and leadership
• Work with cabling, racking, and other tasks in Physical Data Centers (Some Travel May Be Required)
• Create user accounts
• Updating Production Server Resources and Sizing
• Follow the company Code of Ethics and CXone policies and procedures at all times.

Have you got what it takes?

• Windows Server Operating System
• Microsoft OS Patching and Critical Updates
• Intermediate Level of System Troubleshooting Skills
• 5+ years working in a large production infrastructure
• 5+ years in Windows Server Administration in a Production Environment
• 5+ years configuring server hardware and OS
• Knowledge of Windows Domains, Active Directory, DNS, Mail
• Experience managing VMware environment
• Experience working with Hardware Replacements/Vendor Work

You will have an advantage if you also have:

• Experience working in a PCI / Cyber Essentials compliant environment
• Experience working with SAN
• Experience working with Okta
• Experience working with Change Management
• Experience managing HP branded servers
• Experience managing Cisco UCS
• Linux administration
• Experience monitoring and maintaining AWS environments.
• Experience working with PowerShell and other scripting languages

What’s in it for you?

Learn more about the Benefits at NICE

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

#LI-Remote

About NICE 

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. 

Requisition ID: 10713
Reporting into: Director, Cloud Systems Engineering, CX

Role Type: Individual Contributor

About Us 

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM, Initiative and Mediahub and through its innovative marketing specialist companies Kinesso, Magna, Orion, Rapport and Mediabrands Content Studio. Mediabrands clients include many of the world’s most recognisable and iconic brands from a broad portfolio of industry sectors. The company employs more than 13,000 marketing experts in more than 130 countries, representing the full diversity of humanity. For more information, please visit our website: www.ipgmediabrands.com.

Role Description  

We are looking for a Talent Operations Assistant or Apprentice with superb administrative skills and a passion for HR to join our Talent Operations team. The wider Talent Operations team has two sub-teams; Payroll and Operations, which is made up of a Junior Talent Operations Advisor, Talent Operations Assistants, Talent Operations Administrator, Reward Manager, reporting into the Talent Operations Director.     

The Talent Operations team are responsible for all Talent operations and are critical to the evolution of our Talent model, as we look to streamline and automate the way we work. The focus of the team is to create a great people experience for employees as well as support the generalist team.  

About You  

You will understand the importance of confidentiality and discretion, have a service-minded approach and be happy working in a matrix structure as you will be providing administrative support for several different agencies.   

We work in an industry where things are continually changing and evolving so you will need to be flexible and adaptable. Working in a team where Business Partners, Talent Development, Payroll and Reward, Talent Acquisition and DEI all sit and work closely together, this is a fantastic opportunity for someone interested in refining their administration skills in the Talent space.   

Key Responsibilities 

Starter & Leaver Administration 

• Facilitate creation of offers letters of employment and contract paperwork for Talent Business Partners 

• Check employees’ right to work before first day and save relevant documentation 

• Administer employee references via HireRight, check and report irregularities, download and save report to relevant file 

• Draft and send probation confirmation emails/letters 

• Draft relevant letters confirming leaver details 

• Liaise with IT and Facilities to ensure starters and leavers equipment is issued and returned 
• Manage personnel files, taking note of retention periods 

Onboarding 

• Collate new starter onboarding forms verifying accurate completion 

• Maintain the Talent Starters and Leavers spreadsheet, ensuring it is always up to date (starters, leavers, fixed term contractors, maternity/paternity, etc). Send weekly Starters and Leavers to relevant groups 
• Coordinate new starter inductions with Finance and Legal 

HR Systems Administration & Reporting 

• Main contact for employee Workday queries  

• Carry out all HR Partner actions in Workday such as position management, pay and reporting line changes   

• Reporting from Workday to collate and provide employee data for census and diversity surveys  

• Support administration of performance management system, runs reports when needed  
• Assist with the preparation of data for IPG and external HR Audits  

Immigration Administration 

• Keep accurate records on employees’ right to work for immigration purposes, including keeping the HR Immigration spreadsheet up to date 
• Assist Talent Advisors with checking and monitoring visas during the annual immigration audit 

Payroll & Benefits 

• Monthly payroll processing; submitting payroll changes in Workday and via ADP spreadsheet, raising tickets with IPG Shared Services Payroll team, ensuring approvals are received by the payroll trial deadlines and working closely with IPG Shared Services and Talent Partners to ensure issues and corrections are resolved 

• Good knowledge of our company benefits to advise employees. Working with Benefits Helpdesk and Reward Manager to resolve queries 
• Running payroll variance reports and updating to capture reasons for the variances, escalating any errors to Reward Manager   

General Administration 

• Manage the AskTalent mailbox, responding to general HR queries within the designated timeframe, including reference requests (employment references, letting agent and bank references), letters for visa applications and business invitation letters for foreign travel 

• Update Employee Handbooks, including part time employee bank holiday entitlements and Christmas shutdown adjustments 
• Administer pay review and bonus letters   

Desired Skills & Experience 

• Well-organised and looking to start your career within HR.  

• Excellent attention to detail and methodical approach to problem solving.  

• Understand how the work you produce adds value to the HR Department and the whole Company. 
• You may have completed or are in the process of studying towards your CIPD level 3 or equivalent. Experience working in HR is also applicable.  

Experience: 

• Office/admin experience, ideally within HR 

• Good working knowledge of Microsoft Office, especially Excel 

• Some knowledge of Office 365 applications 

• Delivering against SLAs or KPIs 
• Working with databases and systems 

Competencies: 

• Passionate about a career in HR and can articulate the role of HR and how it adds value to the business 

• Strong aptitude for IT systems 

• Confident interacting with people at all levels of seniority 

• Exceptional attention to detail, rigour and process 

• Good numeracy skills 

• High regard for confidentiality 

• Flexible, can adapt to manage new priorities as they arise and willing to roll sleeves up and get stuck in 

• Pro-active, a self-starter who works well on their own initiative 

• Solutions orientated with natural problem-solving skills 

• Highly organised, efficient, and able to multi-task and remain calm under pressure 

• Honest and open 
• Good relationship-building skills 

#LI-REMOTE

Position: IT Administrator 

Department: Operations

Reports to: Head of IT 

Location: Leicestershire or Westminster (Full Time Contract)

Role Overview

We are looking for a friendly, tech-savvy Systems Support and IT Administrator professional to help our team across the country. You’ll provide guidance and support to users of all IT skill levels, ensuring smooth operation of internal systems and tools.

This is a hands-on, varied role suited to someone who enjoys problem-solving, improving processes, and helping people at all levels feel confident with technology.

Key Responsibilities:

• Support users across the country with everyday IT tasks, answering questions and providing guidance as needed.
• Set up and manage email accounts, user profiles, and permissions.
• Administer internal systems, such as CRM platforms and other office software.
• Provide phone and remote support, adapting explanations to suit different skill levels.
• Maintain and update spreadsheets, databases, and internal documentation.
• Help improve IT processes and recommend system enhancements.

Essential Skills and Experience:

• Comfortable using standard office systems (e.g., Google Workspace, spreadsheets, email, and document management).
• Experience with user account management and CRM or internal admin systems.
• Excellent communication and problem-solving skills, able to explain technical concepts simply and clearly.
• Friendly, patient, and adaptable, capable of supporting users with a wide range of IT experience.
• Able to work independently and as part of a small team.
• Familiarity with helpdesk or ticketing systems.
• Interest in improving IT processes and user experience.