Job Title: Meetings and Events Senior Project Manager, Sourcing and Contracting

Brand: Emota

Location: Ashby-de-la-Zouch or London or Manchester (hybrid - min of 2 days a week in closest office)

Reporting to: Senior Director of Meetings and Events

Direct reports: None

A bit about the role …

As an experienced Senior Project Manager specialising in venue sourcing and contracting for meetings and events, you will play an important role in the early planning of global projects for one of our renowned clients. From the initial brief stage, you will shape meeting and events project requirements and goals, ensuring you align the venue sourcing with client needs, budgets and event priorities.

You will lead and co-ordinate the end-to-end venue sourcing process. Working in close partnership with the Emota Venue Sourcing Team, you will deliver comprehensive briefs, manage shortlisting activity, and present well-considered recommendations to clients. Taking ownership through venue selection, you will lead negotiations, manage and finalise contracts and develop detailed budgets, before ensuring a smooth and structured handover to delivery teams.

You will manage the full hotel contracting process, working with client hotel agreements where needed. By working with hotel partners, you will agree clear, balanced terms that help minimise cancellation and attrition risk. Through early planning and ongoing communication, you will help avoid unnecessary penalties while ensuring contracts meet client and delivery needs.

You will also mentor colleagues on best-practice approaches to venue contracting, commercial negotiation, and supplier management, building capability and consistency across the team.

Your role will involve close collaboration with clients, suppliers, and our teams, and some international travel to industry events.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.

You will…

Project Management:

· Lead the project from a client, internal team, and external partner perspective, with a primary focus on early-stage planning, venue sourcing, and contracting activity

· Manage projects during the sourcing and pre-delivery phases, being an important client contact and ensuring a seamless transition to delivery teams

· Shape and manage client briefs, ensuring you define requirements, goals, and sourcing strategies and align them with budget, compliance, and delivery considerations

· Lead the end-to-end venue sourcing and contracting process, managing hotels and venues from initial feasibility through to contract negotiation and confirmation

· Work in close collaboration with the Emota Venue Sourcing Team and third-party suppliers, promoting partnerships co-ordination

· Present venue options, recommendations, and costings to clients and team members, supporting informed decision-making

· Produce and circulate clear, structured project communications (e.g. status updates, sourcing summaries, and handover documentation) to our teams and external partners

· Conduct site inspections and planning meetings with venues and suppliers, before handover to delivery teams

· Ensure all sourcing and contracting activity follows regulatory, compliance, and client-defined guidelines

· Attend selected national and international meetings, events, and industry engagements

Client Liaison and Development:

· Develop trusted relationships with clients through regular engagement

· Lead client meetings during the briefing, planning, and sourcing phases, ensuring you define goals well

· Act as a senior contact for clients during venue sourcing and contracting activity, keeping them informed of progress, options, and important decisions throughout

· Identify new opportunities for our business development to share with a Client Engagement Director

· Contribute to the preparation and presentation of event proposals, venue recommendations, and costings, ensuring agreement on client needs and commercial goals

· Lead client planning meetings focused on sourcing and venue selection

· Manage preparation of supportive meeting planning materials for client planning meetings

· Provide structured updates to clients throughout the sourcing and contracting lifecycle, ensuring transparency and confidence in planning

· Be a subject matter expert for assigned client accounts, guiding and supporting colleagues with venue strategy, contracting best practice, and client‑specific requirements

Budget Management:

· Lead the development of event budgets during the sourcing and contracting phase, using company financial systems and tools

· Lead the preparation, maintenance, and refinement of budgets from initial estimates through to handover to delivery teams

· Approve all client invoices before dispatch associated with venue sourcing phase

· Identify, measure and communicate cost avoidance and cost-saving opportunities achieved through sourcing strategy and commercial negotiation

· Ensure compliance with company and client invoicing and financial processes

· Log time for the project

Development and Management:

· Provide ongoing mentoring, coaching, and practical guidance to team members on venue sourcing, contracting, and negotiation best practice

· Be the senior escalation point for venue contracting or supplier challenges, offering guidance and solutions to support team success

· Contribute to the continuous development of sourcing processes, templates, and best‑practice guidance, supporting capability building across the wider team

General:

· Be an ambassador for the agency

· Attend and contribute at team meetings

· Collaborate with other departments to ensure the delivery of client goals

· Work towards client and our service level agreements (SLAs) for all events

· Understand, apply, and promote our mission, vision, and values

· Comply with all company and client procedures, including those relating to Health & Safety, privacy and security

· Display an understanding of compliance, including ABPI and PhRMA guidelines, when working with healthcare clients

· Comply with all client and company privacy and security protocol

· Apply a knowledge of our range of services

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

· Previous experience (5+ years) of managing and delivering meetings and events in a corporate setting (ideally internationally)

· A working knowledge of international cities, venues and hotels specifically in Europe and America

· Experience managing event budgets from creation through to revisions and reconciliation

· Meeting and event project management and resource skills

· A customer-centric approach to event delivery

· Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)

· Whilst this role has limited travel, the company will require the flexibility and desire to travel both nationally and internationally to industry and supplier events, albeit less so than a meetings and events delivery role

· Experience working with Pharmaceutical/Healthcare clients is preferable

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Job Title: Meetings and Events Senior Project Manager, Sourcing and Contracting

Brand: Emota

Location: Ashby-de-la-Zouch or London or Manchester (hybrid - min of 2 days a week in closest office)

Reporting to: Senior Director of Meetings and Events

Direct reports: None

A bit about the role …

As an experienced Senior Project Manager specialising in venue sourcing and contracting for meetings and events, you will play an important role in the early planning of global projects for one of our renowned clients. From the initial brief stage, you will shape meeting and events project requirements and goals, ensuring you align the venue sourcing with client needs, budgets and event priorities.

You will lead and co-ordinate the end-to-end venue sourcing process. Working in close partnership with the Emota Venue Sourcing Team, you will deliver comprehensive briefs, manage shortlisting activity, and present well-considered recommendations to clients. Taking ownership through venue selection, you will lead negotiations, manage and finalise contracts and develop detailed budgets, before ensuring a smooth and structured handover to delivery teams.

You will manage the full hotel contracting process, working with client hotel agreements where needed. By working with hotel partners, you will agree clear, balanced terms that help minimise cancellation and attrition risk. Through early planning and ongoing communication, you will help avoid unnecessary penalties while ensuring contracts meet client and delivery needs.

You will also mentor colleagues on best-practice approaches to venue contracting, commercial negotiation, and supplier management, building capability and consistency across the team.

Your role will involve close collaboration with clients, suppliers, and our teams, and some international travel to industry events.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.

You will…

Project Management:

· Lead the project from a client, internal team, and external partner perspective, with a primary focus on early-stage planning, venue sourcing, and contracting activity

· Manage projects during the sourcing and pre-delivery phases, being an important client contact and ensuring a seamless transition to delivery teams

· Shape and manage client briefs, ensuring you define requirements, goals, and sourcing strategies and align them with budget, compliance, and delivery considerations

· Lead the end-to-end venue sourcing and contracting process, managing hotels and venues from initial feasibility through to contract negotiation and confirmation

· Work in close collaboration with the Emota Venue Sourcing Team and third-party suppliers, promoting partnerships co-ordination

· Present venue options, recommendations, and costings to clients and team members, supporting informed decision-making

· Produce and circulate clear, structured project communications (e.g. status updates, sourcing summaries, and handover documentation) to our teams and external partners

· Conduct site inspections and planning meetings with venues and suppliers, before handover to delivery teams

· Ensure all sourcing and contracting activity follows regulatory, compliance, and client-defined guidelines

· Attend selected national and international meetings, events, and industry engagements

Client Liaison and Development:

· Develop trusted relationships with clients through regular engagement

· Lead client meetings during the briefing, planning, and sourcing phases, ensuring you define goals well

· Act as a senior contact for clients during venue sourcing and contracting activity, keeping them informed of progress, options, and important decisions throughout

· Identify new opportunities for our business development to share with a Client Engagement Director

· Contribute to the preparation and presentation of event proposals, venue recommendations, and costings, ensuring agreement on client needs and commercial goals

· Lead client planning meetings focused on sourcing and venue selection

· Manage preparation of supportive meeting planning materials for client planning meetings

· Provide structured updates to clients throughout the sourcing and contracting lifecycle, ensuring transparency and confidence in planning

· Be a subject matter expert for assigned client accounts, guiding and supporting colleagues with venue strategy, contracting best practice, and client‑specific requirements

Budget Management:

· Lead the development of event budgets during the sourcing and contracting phase, using company financial systems and tools

· Lead the preparation, maintenance, and refinement of budgets from initial estimates through to handover to delivery teams

· Approve all client invoices before dispatch associated with venue sourcing phase

· Identify, measure and communicate cost avoidance and cost-saving opportunities achieved through sourcing strategy and commercial negotiation

· Ensure compliance with company and client invoicing and financial processes

· Log time for the project

Development and Management:

· Provide ongoing mentoring, coaching, and practical guidance to team members on venue sourcing, contracting, and negotiation best practice

· Be the senior escalation point for venue contracting or supplier challenges, offering guidance and solutions to support team success

· Contribute to the continuous development of sourcing processes, templates, and best‑practice guidance, supporting capability building across the wider team

General:

· Be an ambassador for the agency

· Attend and contribute at team meetings

· Collaborate with other departments to ensure the delivery of client goals

· Work towards client and our service level agreements (SLAs) for all events

· Understand, apply, and promote our mission, vision, and values

· Comply with all company and client procedures, including those relating to Health & Safety, privacy and security

· Display an understanding of compliance, including ABPI and PhRMA guidelines, when working with healthcare clients

· Comply with all client and company privacy and security protocol

· Apply a knowledge of our range of services

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

· Previous experience (5+ years) of managing and delivering meetings and events in a corporate setting (ideally internationally)

· A working knowledge of international cities, venues and hotels specifically in Europe and America

· Experience managing event budgets from creation through to revisions and reconciliation

· Meeting and event project management and resource skills

· A customer-centric approach to event delivery

· Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)

· Whilst this role has limited travel, the company will require the flexibility and desire to travel both nationally and internationally to industry and supplier events, albeit less so than a meetings and events delivery role

· Experience working with Pharmaceutical/Healthcare clients is preferable

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

Job Title: Meetings and Events Senior Project Manager, Sourcing and Contracting

Brand: Emota

Location: Ashby-de-la-Zouch or London or Manchester (hybrid - min of 2 days a week in closest office)

Reporting to: Senior Director of Meetings and Events

Direct reports: None

A bit about the role …

As an experienced Senior Project Manager specialising in venue sourcing and contracting for meetings and events, you will play an important role in the early planning of global projects for one of our renowned clients. From the initial brief stage, you will shape meeting and events project requirements and goals, ensuring you align the venue sourcing with client needs, budgets and event priorities.

You will lead and co-ordinate the end-to-end venue sourcing process. Working in close partnership with the Emota Venue Sourcing Team, you will deliver comprehensive briefs, manage shortlisting activity, and present well-considered recommendations to clients. Taking ownership through venue selection, you will lead negotiations, manage and finalise contracts and develop detailed budgets, before ensuring a smooth and structured handover to delivery teams.

You will manage the full hotel contracting process, working with client hotel agreements where needed. By working with hotel partners, you will agree clear, balanced terms that help minimise cancellation and attrition risk. Through early planning and ongoing communication, you will help avoid unnecessary penalties while ensuring contracts meet client and delivery needs.

You will also mentor colleagues on best-practice approaches to venue contracting, commercial negotiation, and supplier management, building capability and consistency across the team.

Your role will involve close collaboration with clients, suppliers, and our teams, and some international travel to industry events.

We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.

You will…

Project Management:

· Lead the project from a client, internal team, and external partner perspective, with a primary focus on early-stage planning, venue sourcing, and contracting activity

· Manage projects during the sourcing and pre-delivery phases, being an important client contact and ensuring a seamless transition to delivery teams

· Shape and manage client briefs, ensuring you define requirements, goals, and sourcing strategies and align them with budget, compliance, and delivery considerations

· Lead the end-to-end venue sourcing and contracting process, managing hotels and venues from initial feasibility through to contract negotiation and confirmation

· Work in close collaboration with the Emota Venue Sourcing Team and third-party suppliers, promoting partnerships co-ordination

· Present venue options, recommendations, and costings to clients and team members, supporting informed decision-making

· Produce and circulate clear, structured project communications (e.g. status updates, sourcing summaries, and handover documentation) to our teams and external partners

· Conduct site inspections and planning meetings with venues and suppliers, before handover to delivery teams

· Ensure all sourcing and contracting activity follows regulatory, compliance, and client-defined guidelines

· Attend selected national and international meetings, events, and industry engagements

Client Liaison and Development:

· Develop trusted relationships with clients through regular engagement

· Lead client meetings during the briefing, planning, and sourcing phases, ensuring you define goals well

· Act as a senior contact for clients during venue sourcing and contracting activity, keeping them informed of progress, options, and important decisions throughout

· Identify new opportunities for our business development to share with a Client Engagement Director

· Contribute to the preparation and presentation of event proposals, venue recommendations, and costings, ensuring agreement on client needs and commercial goals

· Lead client planning meetings focused on sourcing and venue selection

· Manage preparation of supportive meeting planning materials for client planning meetings

· Provide structured updates to clients throughout the sourcing and contracting lifecycle, ensuring transparency and confidence in planning

· Be a subject matter expert for assigned client accounts, guiding and supporting colleagues with venue strategy, contracting best practice, and client‑specific requirements

Budget Management:

· Lead the development of event budgets during the sourcing and contracting phase, using company financial systems and tools

· Lead the preparation, maintenance, and refinement of budgets from initial estimates through to handover to delivery teams

· Approve all client invoices before dispatch associated with venue sourcing phase

· Identify, measure and communicate cost avoidance and cost-saving opportunities achieved through sourcing strategy and commercial negotiation

· Ensure compliance with company and client invoicing and financial processes

· Log time for the project

Development and Management:

· Provide ongoing mentoring, coaching, and practical guidance to team members on venue sourcing, contracting, and negotiation best practice

· Be the senior escalation point for venue contracting or supplier challenges, offering guidance and solutions to support team success

· Contribute to the continuous development of sourcing processes, templates, and best‑practice guidance, supporting capability building across the wider team

General:

· Be an ambassador for the agency

· Attend and contribute at team meetings

· Collaborate with other departments to ensure the delivery of client goals

· Work towards client and our service level agreements (SLAs) for all events

· Understand, apply, and promote our mission, vision, and values

· Comply with all company and client procedures, including those relating to Health & Safety, privacy and security

· Display an understanding of compliance, including ABPI and PhRMA guidelines, when working with healthcare clients

· Comply with all client and company privacy and security protocol

· Apply a knowledge of our range of services

· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach

What do you need to have …

· Previous experience (5+ years) of managing and delivering meetings and events in a corporate setting (ideally internationally)

· A working knowledge of international cities, venues and hotels specifically in Europe and America

· Experience managing event budgets from creation through to revisions and reconciliation

· Meeting and event project management and resource skills

· A customer-centric approach to event delivery

· Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)

· Whilst this role has limited travel, the company will require the flexibility and desire to travel both nationally and internationally to industry and supplier events, albeit less so than a meetings and events delivery role

· Experience working with Pharmaceutical/Healthcare clients is preferable

A bit about us ….

Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.

This is a rare opportunity to build something from the ground up. As Duetto's Director of Product Management for HotStats, you'll establish the entire product management function for a portfolio that sits at the heart of our expanding Revenue & Profit Operating System — shaping strategy, building the team, and driving the roadmap that unlocks HotStats's full commercial potential.

What Makes Us Different?

Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.

What You'll Be Doing

• Own the HotStats product strategy end-to-end — translating company goals into investment themes, long-term roadmaps, and prioritized delivery plans tied to measurable business outcomes.
• Build the product management operating model from scratch, including governance structures, planning rhythms, prioritization frameworks, and quality standards.
• Lead cross-functional alignment across Engineering, UX, Sales, Marketing, and Customer Success — making opinionated calls on what to build, simplify, or retire.
• Represent Product in executive and customer forums, influencing company-level prioritization and championing the HotStats portfolio at the leadership level.
• Recruit, develop, and lead a high-performing team of product managers, setting clear expectations for craft excellence and accountability.
• Keep HotStats sharp and differentiated — continuously benchmarking the portfolio against market, competitive, and customer signals to ensure strong positioning within Duetto's platform.

What We're Looking For

You may be a good fit if you have the following:

• 9+ years in B2B SaaS product management, with clear progression in scope and ownership
• 5+ years leading product managers or product leaders, with accountability for team performance and development
• Proven portfolio-level product strategy experience — roadmap design, stakeholder alignment, and delivery across multiple concurrent initiatives
• Executive-level communication and influence skills, including experience representing product at the leadership level and navigating competing priorities
• A strong data-driven mindset and comfort operating in complex, ambiguous environments

Strong candidates may also have:

• Experience in hospitality technology or familiarity with hotel financial performance, P&L benchmarking, or financial data products (USALI knowledge a bonus)
• Experience leading product through post-acquisition integration, platform migration, or organizational transformation
• A track record of building product management functions from scratch — no playbook required

Why Duetto?

• Build something that matters. HotStats has never had a formal product management function — you're not stepping into someone else's process, you're creating the blueprint.
• Real impact on a real industry. The hotels, resorts, and casinos that rely on our platform feel the difference our products make. Your work has a direct line to customer outcomes.
• AI is how we work — for everyone. Duetto is actively redesigning workflows with AI across every function. In this role, you'll be at the frontier of AI-augmented product development, equipped and encouraged to leverage cutting-edge tools in how you lead, prioritise, and ship.
• A team that plays to win. We move with urgency, support each other, and take the work seriously — without taking ourselves too seriously.
• Come as you are. We value diverse perspectives and genuinely believe the best ideas come from open debate and a culture where everyone feels welcome.

The Details

• Location: United States or United Kingdom
• Work model: Remote

Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Sound like you?

If this role has you excited, we'd love to hear from you — even if you don't tick every box. At Duetto, we hire for potential, perspective, and the drive to make things happen. Apply and let's start a conversation.

#LI-REMOTE

If you love solving complex technical puzzles and being the person who makes everything connect, this role is for you. As an Integration Analyst at Duetto, you'll be at the centre of our growing partner ecosystem — certifying new integrations, supporting partners through development and testing, and making sure our platform plays seamlessly with the wider hospitality tech landscape.

What Makes Us Different?

Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.

What You'll Be Doing

• Execute end-to-end integration testing with partners, ensuring seamless functionality and a smooth path to certification.
• Provide hands-on API integration and testing support — working both internally across Product, Engineering, and Support, and externally with our partner network.
• Investigate, troubleshoot, and resolve API and web service integration issues, acting as the primary liaison between partners and internal teams during Pilot and Beta processes.
• Document and maintain accurate integration configurations and manuals, keeping everything transparent and up to date for the Integration Product team.
• Track the full development and certification lifecycle, managing your workload independently in a fast-moving environment.
• Partner closely with the Integration Product team to surface and resolve API-related issues, contributing to a stronger, more scalable partner ecosystem.

What We're Looking For

You may be a good fit if you have the following:

• 2+ years of relevant domain experience
• Hands-on experience with SOAP API, HTNG messages, and async/sync data flows, including the ability to read XML API documentation
• Experience troubleshooting API and web service integration issues, using tools like Postman or SOAPUI
• A track record of working across cross-functional teams — Engineering, Product, Support — with strong written and verbal communication skills
• Sharp attention to detail when it comes to API specs, configurations, and documentation
• Flexibility to work across timezones to support our EMEA-wide partner network

Strong candidates may also have:

• Experience in B2B SaaS or hospitality technology
• Familiarity with front-end and back-end RMS products
• A background in Property Management Systems (PMS/CRS) or IT analytics

Why Duetto?

• You'll be at the centre of our growth. Integrations are a critical growth driver for Duetto — this role has real commercial impact and visibility across Product, Engineering, and Sales.
• AI is how we work — for everyone. Duetto is actively redesigning workflows with AI across every function, and this role is no exception. You'll be encouraged and equipped to bring AI tools into how you test, troubleshoot, and document — working smarter, not just harder.
• A genuinely global team. Working EMEA-wide means you'll collaborate with partners and colleagues across a rich mix of markets, cultures, and hospitality environments.
• We build partnerships that last. At Duetto, our relationships with partners are foundational — and you'll be one of the people who makes those relationships work.
• Come as you are. We value diverse perspectives, encourage healthy debate, and take our fun seriously. Whether you're in Spain or the UK, you'll feel at home.

The Details

• Location: Spain or United Kingdom
• Work model: Fully remote
• Geographic scope: EMEA-wide

Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Sound like you?

You don't need to tick every box — we're looking for people who are curious, technically sharp, and excited about the role integrations play in the future of hospitality tech. If that sounds like you, we'd love to hear from you.

#LI-REMOTE

About the Team

The SMB Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.

About the Role

As a Sales Development Representative (SDR), you'll be responsible for creating new business sales opportunities for SevenRooms by researching restaurants, hotels, and hospitality operators in the NAM region. You'll identify, engage, and qualify prospects that fit within our target customer profile, serving as the first point of contact for potential customers and evangelizing the power of our innovative guest experience & retention platform.

You’re excited about this opportunity because you will…

• Prospect and identify clients. Connect via email outreach and cold calling, inspiring prospects to learn about how SevenRooms can be an asset to their business. 
• Manage an organized pipeline. Test new technologies to source contact information and facilitate outbound outreach.
• Discover new target markets and implement thoughtful campaigns. Conduct outbound calls and emails, assisting the sales team by identifying relevant decision makers.
• Establish strong working relationships with prospects in the UK. Build rapport with different stakeholders. 

We’re excited about you because…

• You have 1+ years of previous work experience with strong attention to detail and ability to juggle multiple tasks at one time 
• You're comfortable in a quota driven sales environment with strong written and verbal communication skills
• You're a self-motivated and determined individual who likes the challenge of setting and exceeding goals, with innate curiosity and results-oriented mindset
• You have cold calling, sales training and Salesforce.com experience (preferred) with the natural ability to quickly build rapport and relationships
• You have restaurant, nightlife or hotel industry experience (a plus) and thrive in environments that require proactive thinking and relationship building

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the company

At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.”

By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology.

With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Expedia, Priceline, Google, and Uber.

Now backed by leading VCs and world-class investors including leaders from Booking.com, Stripe, and Shopify, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs.

Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era.

The Mission

Nuitée is looking for an intellectually rigorous Founder’s Associate to act as the primary surrogate for the Chief of Staff.

You will not just be assisting; you will be orchestrating. You will learn the DNA of our sales strategy, master our technical roadmap.

Key Responsibilities

• Executive Operations: Act as the "connective tissue" within the leadership team. You will supervise and mentor Chiara (Internship), ensuring her workstreams align with the Executive Office's priorities.
• Tactical Execution: Own "Stealth Projects" that don't have a home yet—ranging from AI integration audits to high-level commercial strategy.
• Strategy Synthesis: Shadow the CEO to internalize how Nuitée wins. You will move from observing sales strategy to proposing your own, eventually owning your P&L or product line.
• Internal Gatekeeping: Manage the hiring pipeline for the Executive Office. You will share LinkedIn profiles and CVs with Chiara to ensure a seamless screening process before executive involvement.

The Ideal Profile

• The Pedigree: Early career with a foundation in a top-tier Law Cabinet or Management Consulting firm. You understand the "City" pace and have an uncompromising bar for quality.
• The Experience: You’ve spent time in Venture Capital, Private Equity, or an AI/Tech Startup. You understand the "Founder Associate" model (think Nasser Chowdhury style autonomy).
• The Hunger: You are a "fresh" MBA graduate or junior professional who is technically curious. You don't just want to manage; you want to get into the "plumbing" of a Tech/AI startup.
• High Agency: You are autonomous. You don't wait for a brief; you identify a gap and fill it.

Why Nuitée?

• Front-Row Seat: You’ll see exactly how a global travel tech company is built and scaled.
• Massive Impact: Your work directly influences the decisions made at the board level.
• The Travel Edge: Work at the forefront of an industry that connects the world.

Hotel financial data is complex — every property has its own accounting structure, its own chart of accounts, and its own interpretation of industry standards. As an Implementation Specialist at Duetto, you'll be the person who makes sense of that complexity, translating client P&L structures into our benchmarking environment and ensuring every new customer is onboarded accurately and on time. It's a role that sits at the intersection of hotel finance, data, and client relationships — and it's central to the value HotStats delivers to its customers from day one.

What Makes Us Different?

Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.

What You'll Be Doing

• You'll implement new business data submissions end-to-end — defining data formats, establishing timescales, and coordinating the collection of historical back data to get new clients onboarded accurately and on schedule.
• You'll analyse and interrogate hotel P&L results to build a deep understanding of each client's unique accounting structure, then execute the mapping of nominal codes to internal data fields — resolving ambiguities and maintaining data integrity throughout.
• You'll manage the translation of historical data across reporting periods, investigating and resolving balance issues to ensure consistency and accuracy in everything that flows into the benchmarking environment.
• You'll build and maintain productive relationships with client data contacts, becoming a trusted point of contact for technical queries and ensuring rapid, high-quality responses that keep implementations on track.
• You'll update and audit data mappings to ensure consistency within and across hotel companies, investigating variations between client-specific accounts and USALI guidelines — particularly around Allocated Departments and GOP reporting.
• You'll collaborate with the systems team to build custom translations and deliver full technical handovers to the Data Analyst team, while applying advanced Excel and database knowledge to support the development of business intelligence tools.

What We're Looking For

You may be a good fit if you have:

• 2+ years of experience in data implementation, financial analysis, or hotel accounting
• A strong understanding of accounting principles, specifically USALI
• Demonstrated proficiency in Excel and a solid understanding of how databases operate
• The ability to read and interrogate complex financial statements with confidence
• Excellent written and verbal communication skills for managing client relationships and collaborating across internal teams

Strong candidates may also have:

• Experience in hospitality technology, specifically revenue management
• Familiarity with hotel profit benchmarking or financial reporting platforms

Why Duetto?

• Work that requires genuine financial expertise. This isn't a generic onboarding role — you'll be applying real accounting knowledge, USALI fluency, and analytical rigour to solve complex data challenges for hospitality businesses worldwide.
• A product that makes a difference. The benchmarking intelligence you help deliver gives hoteliers visibility into their profitability that they simply can't get anywhere else — your work is directly connected to the value customers experience.
• AI is how we work. Duetto is an AI-first organisation — even in implementation and data roles, we're investing in tools and workflows that help the team work smarter and faster.
• A collaborative, multi-disciplined team. You'll work alongside data analysts, systems specialists, and client-facing teams — the kind of environment where you learn quickly and your contributions are visible.

The Details

• Location: Office-based, Worcester, United Kingdom
• Department: Deployment
• Reports to: Manager, Implementations

Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Sound like you?

You don't need hospitality technology experience to apply. If you have a strong grounding in accounting or financial analysis, a sharp eye for data integrity, and the communication skills to manage client relationships — we'd love to hear from you.

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-REMOTE #LI-AM1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices, including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

#LI-AM1

Job details
● 💼 Revenue Team
● 📍United Kingdom
● 🕜 Full-Time Remote

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About Our Team
You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What’s in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Comprehensive health insurance: Private AXA coverage for you and your family.
• Flexible time off: Autonomy to manage your work-life balance.
• Competitive compensation: Proactively maintained to value your work.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops and frameworks to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Referral bonuses: Earn rewards for bringing in new talent.
• Additional maternity leave compensation: For the first 12 weeks of Statutory Maternity Pay (SMP), we top-up your SMP so that your salary reaches 100%.

Who You Are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

Job Details

• 💼 Sales Operations | Business Operations
• 📍 United Kingdom
• 🕜 Full-Time Remote

What you will do

As a Senior Manager, Sales Operations, you will be leading our global team of dedicated tactical specialists and analysts responsible for the data, systems and insights that empower our sales organization and you will be reporting to our Director, Sales Operations. You will be a key player in our commercial success, providing support and strategic guidance to our sales teams. This role requires a leader who can manage day-to-day execution, delegate effectively, and help the team prioritize in a fast-paced environment. Your expertise will be important in shaping sales strategies and capitalizing on revenue opportunities across the global business.

Where you will have impact

• Lead, mentor, and develop a team of 5 (and growing) sales operations professionals in a supportive environment.
• Evaluate our current structures, and implement the changes necessary to create a unified, scalable tactical sales operations team
• Execute the sales operations strategy by identifying process enhancements and translating data analysis into actionable business recommendations to the Revenue Team.
• Oversee the development and maintenance of key reports and dashboards for sales leadership, including forecasting, pipeline management, and quota attainment.
• Partner with Sales Enablement to manage and enforce global sales processes, ensuring adherence and a smooth roll-out of new procedures.
• Act as a key point of contact for the sales team, providing support on the Salesforce lead-to-quote-to-cash process and coordinating with cross-functional teams.
• Manage stakeholder expectations by effectively prioritizing tasks and communicating progress on key initiatives to senior leadership.
• You will help define the 'Lighthouse way' of working by integrating AI into your role—whether it’s using AI to prioritize your sales pipeline, automate routine financial reconciliations, or extract faster insights from our commercial data to drive business growth.

About our team

You'll be joining our Sales Operations team, reporting to the Director, Sales Operations within the wider Business Operations department. We are a collaborative and essential crew that acts as the operational backbone for our global sales organization. You'll work closely with other teams and senior leadership, providing the insights and support that keep our commercial teams running.

What's in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Alan Healthy benefits: 160€/month for food or nursery.
• Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery. 
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Proven experience in a sales operations or revenue operations role.
• Experience working within a complex sales organization with multiple roles (e.g., SDRs, AEs, AMs).
• Experience in a high-growth Tech or SaaS company, particularly one that has undergone M&A activity.
• Demonstrated team management experience, with a passion for leading and developing high-performing individuals.
• Mandatory, in-depth experience with Salesforce, including reporting and dashboard creation.
• Strong analytical skills with the ability to translate data and analysis into actionable business insights.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and stakeholder management skills, with a collaborative mindset to work effectively across teams.
• Fluent in both written and spoken English.
• You are an AI-curious professional who actively explores how generative AI and automation can optimize your daily workflows. You don't just follow processes; you look for ways to augment them using the latest tech tools to increase your personal impact.

We welcome

• Familiarity with Looker or other data visualization tools.

How You'll Make an Impact:

Cloudbeds is seeking a dynamic and results-driven Regional Sales Manager to lead and expand our group sales efforts within the EMEA market. The ideal candidate will be a strategic leader with a proven track record of exceeding sales targets, building strong client relationships, and driving revenue growth in the hotel technology sector. This role will be responsible for developing and executing regional sales strategies, managing a team of Group Sales professionals, and fostering partnerships with key industry stakeholders.

What You Bring to the Team:

Strategic Leadership:

• Develop and implement a comprehensive regional group sales strategy aligned with Cloudbeds' overall business objectives.
• Identify and capitalize on market opportunities to drive revenue growth and expand market share.
• Analyze market trends, competitor activity, and customer needs to inform strategic decision-making.

Sales Management:

• Lead, mentor, and motivate a team of group sales professionals to achieve and exceed sales targets.
• Establish and monitor key performance indicators (KPIs) to track sales performance and identify areas for improvement.
• Provide regular sales forecasting and reporting to senior management.

Client Relationship Management:

• Build and maintain strong relationships with key clients, industry partners, and associations.
• Represent Cloudbeds at industry events, conferences, and trade shows.
• Act as a trusted advisor to clients, understanding their business needs and providing tailored solutions.

Business Development:

• Identify and pursue new business opportunities within the group sales segment.
• Develop and manage a robust sales pipeline.
• Negotiate and close complex sales agreements.
• Collaborate with Marketing to generate leads and support sales efforts.

Team Development:

• Recruit, train, and develop high-performing sales professionals.
• Foster a collaborative and results-oriented team culture.
• Conduct regular performance reviews and provide ongoing coaching and feedback.

What Sets You Up for Success:

• Minimum of 7 years of progressive sales experience, with a proven track record of success in selling to Hotel Groups.
• Established network of contacts within the hotel industry.
• Demonstrated experience in leading and managing high-performing, remote sales teams.
• Strong understanding of the hospitality industry and Enterprise sales processes.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with clients and industry partners.  
• Strategic thinker with a proven ability to develop and execute sales plans.
• Proficiency in Salesforce CRM and other sales tools.
• Ability to travel as required.

Bonus Skills to Stand Out:

• Demonstrable success in selling PMS or other hotel tech software.

#LI-JS1

How You'll Make an Impact:

Cloudbeds is seeking a dynamic and results-driven Regional Sales Manager to lead and expand our group sales efforts within the EMEA market. The ideal candidate will be a strategic leader with a proven track record of exceeding sales targets, building strong client relationships, and driving revenue growth in the hotel technology sector. This role will be responsible for developing and executing regional sales strategies, managing a team of Group Sales professionals, and fostering partnerships with key industry stakeholders.

What You Bring to the Team:

Strategic Leadership:

• Develop and implement a comprehensive regional group sales strategy aligned with Cloudbeds' overall business objectives.
• Identify and capitalize on market opportunities to drive revenue growth and expand market share.
• Analyze market trends, competitor activity, and customer needs to inform strategic decision-making.

Sales Management:

• Lead, mentor, and motivate a team of group sales professionals to achieve and exceed sales targets.
• Establish and monitor key performance indicators (KPIs) to track sales performance and identify areas for improvement.
• Provide regular sales forecasting and reporting to senior management.

Client Relationship Management:

• Build and maintain strong relationships with key clients, industry partners, and associations.
• Represent Cloudbeds at industry events, conferences, and trade shows.
• Act as a trusted advisor to clients, understanding their business needs and providing tailored solutions.

Business Development:

• Identify and pursue new business opportunities within the group sales segment.
• Develop and manage a robust sales pipeline.
• Negotiate and close complex sales agreements.
• Collaborate with Marketing to generate leads and support sales efforts.

Team Development:

• Recruit, train, and develop high-performing sales professionals.
• Foster a collaborative and results-oriented team culture.
• Conduct regular performance reviews and provide ongoing coaching and feedback.

What Sets You Up for Success:

• Minimum of 7 years of progressive sales experience, with a proven track record of success in selling to Hotel Groups.
• Established network of contacts within the hotel industry.
• Demonstrated experience in leading and managing high-performing, remote sales teams.
• Strong understanding of the hospitality industry and Enterprise sales processes.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with clients and industry partners.  
• Strategic thinker with a proven ability to develop and execute sales plans.
• Proficiency in Salesforce CRM and other sales tools.
• Ability to travel as required.

Bonus Skills to Stand Out:

• Demonstrable success in selling PMS or other hotel tech software.

#LI-JS1

How You'll Make an Impact:

Cloudbeds is seeking a dynamic and results-driven Regional Sales Manager to lead and expand our group sales efforts within the EMEA market. The ideal candidate will be a strategic leader with a proven track record of exceeding sales targets, building strong client relationships, and driving revenue growth in the hotel technology sector. This role will be responsible for developing and executing regional sales strategies, managing a team of Group Sales professionals, and fostering partnerships with key industry stakeholders.

What You Bring to the Team:

Strategic Leadership:

• Develop and implement a comprehensive regional group sales strategy aligned with Cloudbeds' overall business objectives.
• Identify and capitalize on market opportunities to drive revenue growth and expand market share.
• Analyze market trends, competitor activity, and customer needs to inform strategic decision-making.

Sales Management:

• Lead, mentor, and motivate a team of group sales professionals to achieve and exceed sales targets.
• Establish and monitor key performance indicators (KPIs) to track sales performance and identify areas for improvement.
• Provide regular sales forecasting and reporting to senior management.

Client Relationship Management:

• Build and maintain strong relationships with key clients, industry partners, and associations.
• Represent Cloudbeds at industry events, conferences, and trade shows.
• Act as a trusted advisor to clients, understanding their business needs and providing tailored solutions.

Business Development:

• Identify and pursue new business opportunities within the group sales segment.
• Develop and manage a robust sales pipeline.
• Negotiate and close complex sales agreements.
• Collaborate with Marketing to generate leads and support sales efforts.

Team Development:

• Recruit, train, and develop high-performing sales professionals.
• Foster a collaborative and results-oriented team culture.
• Conduct regular performance reviews and provide ongoing coaching and feedback.

What Sets You Up for Success:

• Minimum of 7 years of progressive sales experience, with a proven track record of success in selling to Hotel Groups.
• Established network of contacts within the hotel industry.
• Demonstrated experience in leading and managing high-performing, remote sales teams.
• Strong understanding of the hospitality industry and Enterprise sales processes.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with clients and industry partners.  
• Strategic thinker with a proven ability to develop and execute sales plans.
• Proficiency in Salesforce CRM and other sales tools.
• Ability to travel as required.

Bonus Skills to Stand Out:

• Demonstrable success in selling PMS or other hotel tech software.

#LI-JS1

How You'll Make an Impact:

Cloudbeds is looking for a Product Manager to own and evolve the core accounting and financial operations systems that power the Cloudbeds platform. This role sits at the intersection of hospitality operations and accounting, shaping how tens of thousands of properties worldwide handle folio transactions, record money movements, close their books, and integrate with downstream financial systems.

You will be responsible for defining the product vision and execution strategy for the financial backbone of Cloudbeds, ensuring accuracy, auditability, and scalability while supporting diverse operational workflows across regions, property types, and accounting practices.

This is a high-impact role working on mission-critical, high-trust systems used daily by hotel operators, finance teams, and integration partners.

Our Product Team:

Our team is energized by tackling complex problems and turning them into elegant and scalable solutions. We collaborate openly with deep respect for diverse perspectives, value candid feedback, and rely on strong async communication to move fast while staying aligned as a remote-first team. People who can create structure from ambiguity and push ideas forward with others do especially well here.

What You Bring to the Team:

• Own the strategy and lead the execution of our financial operations & accounting products within the Cloudbeds Platform
• Lead accounting integrations from end to end, with a focus on platform extensibility, clear documentation, and an excellent developer experience for partners and customers
• Drive user discovery to deeply understand workflows, constraints, and pain points
• Translate business and customer needs into concise and detailed product requirements
• Use data to validate hypotheses and to justify product decisions
• Define success metrics and track progress throughout the product life cycle
• Collaborate closely with engineering, design, and integration partners to deliver world-class products

What Sets You Up for Success:

• 5+ years of product management experience with SaaS products in finance, accounting, payments, or other high-trust systems
• 2+ years of experience collaborating with fully remote, international multi-disciplinary teams
• Solid understanding of accounting fundamentals
• Strong critical and analytical skills to solve real customer problems
• Ability to articulate complex concepts to cross-functional audiences
• Demonstrated ability to use AI thoughtfully as a force multiplier, while applying sound product judgement for final outputs
• Curiosity to learn new things and challenge the status quo
• Degree in Business, Finance, Accounting, Computer Science, or a related field

Bonus Skills to Stand Out (Optional):

• Prior experience in the hospitality or travel industry
• Knowledge of hospitality-specific accounting software ecosystems and integrations
• Experience building PMS, ERP, or accounting products
• Experience working with compliance, audit, or regional accounting requirements

#LI-SD1

How You'll Make an Impact:

Cloudbeds is looking for a Product Manager to own and evolve the core accounting and financial operations systems that power the Cloudbeds platform. This role sits at the intersection of hospitality operations and accounting, shaping how tens of thousands of properties worldwide handle folio transactions, record money movements, close their books, and integrate with downstream financial systems.

You will be responsible for defining the product vision and execution strategy for the financial backbone of Cloudbeds, ensuring accuracy, auditability, and scalability while supporting diverse operational workflows across regions, property types, and accounting practices.

This is a high-impact role working on mission-critical, high-trust systems used daily by hotel operators, finance teams, and integration partners.

Our Product Team:

Our team is energized by tackling complex problems and turning them into elegant and scalable solutions. We collaborate openly with deep respect for diverse perspectives, value candid feedback, and rely on strong async communication to move fast while staying aligned as a remote-first team. People who can create structure from ambiguity and push ideas forward with others do especially well here.

What You Bring to the Team:

• Own the strategy and lead the execution of our financial operations & accounting products within the Cloudbeds Platform
• Lead accounting integrations from end to end, with a focus on platform extensibility, clear documentation, and an excellent developer experience for partners and customers
• Drive user discovery to deeply understand workflows, constraints, and pain points
• Translate business and customer needs into concise and detailed product requirements
• Use data to validate hypotheses and to justify product decisions
• Define success metrics and track progress throughout product life cycle
• Collaborate closely with engineering, design, and integration partners to deliver world-class products

What Sets You Up for Success:

• 5+ years of product management experience with SaaS products in finance, accounting, payments, or other high-trust systems
• 2+ years of experience collaborating with fully remote, international multi-disciplinary teams
• Solid understanding of accounting fundamentals
• Strong critical and analytical skills to solve real customer problems
• Ability to articulate complex concepts to cross-functional audiences
• Demonstrated ability to use AI thoughtfully as a force multiplier, while applying sound product judgement for final outputs
• Curiosity to learn new things and challenge the status quo
• Degree in Business, Finance, Accounting, Computer Science, or a related field

Bonus Skills to Stand Out (Optional):

• Prior experience in the hospitality or travel industry
• Knowledge of hospitality-specific accounting software ecosystems and integrations
• Experience building PMS, ERP, or accounting products
• Experience working with compliance, audit, or regional accounting requirements

#LI-SD1

Location: Remote with expected travel into Paddington 2 days per week.

How You'll Make an Impact:

As a Machine Learning Ops Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies.

You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust MLOps practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success.

Our Machine Learning Team:

Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. 

We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. 

People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team.

What You Bring to the Team:

1. Develop and implement end-to-end machine learning features that enable customers to optimize their revenue strategies, with a strong emphasis on production readiness and system reliability.
2. Establish and maintain robust MLOps practices, including CI/CD for model training, testing, deployment, and monitoring.
3. Design, build, and maintain highly reliable and well-tested data and ML pipelines to extract, transform, and structure large datasets for ML applications.
4. Expertise in using Apache Airflow (or similar orchestration tools like Prefect/Dagster) to define, schedule, and monitor complex data and ML workflows (DAGs).
5. Implement comprehensive software quality and testing processes for ML systems, including unit, integration, and end-to-end testing for both code and data/model performance.
6. Design, train, and rigorously test machine learning models where needed to improve pricing optimization, focusing on statistical validation and production stability.
7. Implement model performance monitoring (e.g., drift detection, data quality checks) to ensure deployed models maintain accuracy and relevance over time.
8. Collaborate cross-functionally with product, engineering, and data science teams to define SLIs/SLOs for ML services and improve system performance, stability, and usability.
9. Conduct structured A/B testing and experimentation to validate model effectiveness and continuously improve performance, documenting results and sharing technical insights.

What Sets You Up for Success:

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
2. 3+ years of experience in a data engineering or machine learning role, with demonstrated success in MLOps and deploying models to production.
3. Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing).
4. Expertise in deploying ML models at scale on AWS, with experience using MLFlow or similar platforms.
5. Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews).
6. Expert-level SQL skills and experience working with large datasets for analysis and modeling.
7. Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges.
8. Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams.

Bonus Skills to Stand Out (Optional):

1. Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment.
2. Experience with data quality monitoring tools and frameworks.
3. Master’s or PhD in Computer Science, Data Science, or a related field. Relevant certifications (AWS, MLFlow, or other data science/ML certifications).

Job Title:  Head of Communications

What Makes Us Unique:

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

How You'll Make an Impact:

We’re looking for a Head of Communications to own our global narrative and elevate Cloudbeds as a leading voice for hospitality technology and the industry at large.

This is a senior, high-impact individual contributor role for an experienced communications leader who wants strategic ownership, executive access, and the opportunity to influence how the industry thinks.  

As Head of Communications, you’ll be the primary owner of Cloudbeds’ external voice. You’ll report to the VP of Marketing and collaborate closely with executive leadership, regional leadership, and our PR agency to define and amplify our point of view across media, thought leadership, and industry presence across the globe. You will:  

• Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility, and industry influence; 
• Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations, and guest experience, and translate them into strong narratives that align with Cloudbeds brand and market positioning;
• Lead all company press releases and major announcements, ensuring clear, compelling, and consistent messaging; 
• Create and shape thought leadership in collaboration with Content Marketing, including bylines, op-eds, keynote narratives, and industry commentary;
• Act as a spokesperson for Cloudbeds in select media interviews, podcasts, and industry events; 
• Proactively identify and secure high-value speaking opportunities for Cloudbeds executives at major global conferences and events;
• Prepare executives for external visibility through messaging frameworks, media training, and presentation coaching;
• Own the development of keynote decks, executive presentations, and event materials in partnership with field marketing; 
• Build and maintain strong relationships with journalists, editors, and industry influencers across trade, hospitality, and mainstream media;
• Develop differentiated media pitches that drive meaningful coverage and position Cloudbeds as a thought leader;
• Serve as the primary liaison with PR agencies—setting direction, reviewing performance, and ensuring alignment with business priorities;
• Track and measure the impact of communications and PR efforts, using insights to refine strategy and improve results.

This is a chance to shape the public narrative of a fast-growing global SaaS company at a pivotal moment for the hospitality industry. You’ll have real influence, executive access, and the opportunity to help define how hotels think about the future.

What You Bring to the Team:

We’re looking for a seasoned communications professional who thrives as a trusted, senior-level contributor who can own both strategy and execution. You bring:

Extensive experience in communications, PR, or corporate messaging within hospitality, hotel tech, or adjacent B2B SaaS industries; A strong network of hospitality media, industry analysts, hoteliers, consultants, and influencers; Deep familiarity with major global hospitality and technology events—and how to maximize executive presence at them; Exceptional messaging instincts and the ability to articulate a clear, provocative point of view; Excellent writing and verbal communication skills; equally comfortable on stage, on camera, on a podcast, or behind the keyboard. Experience partnering closely with senior executives and serving as a trusted communications advisor; A self-directed, roll-up-your-sleeves mindset—you’re strategic, but you’re not afraid to do the work.

What Success Looks Like:

• Cloudbeds has a clear, differentiated, and compelling point of view that consistently shows up across media, events, executive communications, and thought leadership.
• Our executives are visible, well-prepared, and increasingly sought after as industry voices at top-tier global hospitality and technology events.
• Media coverage is proactive, high-quality, and aligned to our strategic priorities — reinforcing Cloudbeds as a hospitality industry leader and top vertical SaaS company. 
• Major announcements and narratives are sharp, cohesive, and elevate our brand positioning in the market.
• Communications is viewed internally as a strategic growth driver and trusted partner to leadership.

#LI-AM1

Job Title:  Head of Communications

What Makes Us Unique:

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

How You'll Make an Impact:

We’re looking for a Head of Communications to own our global narrative and elevate Cloudbeds as a leading voice for hospitality technology and the industry at large.

This is a senior, high-impact individual contributor role for an experienced communications leader who wants strategic ownership, executive access, and the opportunity to influence how the industry thinks.  

As Head of Communications, you’ll be the primary owner of Cloudbeds’ external voice. You’ll report to the VP of Marketing and collaborate closely with executive leadership, regional leadership, and our PR agency to define and amplify our point of view across media, thought leadership, and industry presence across the globe. You will:  

• Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility, and industry influence; 
• Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations, and guest experience, and translate them into strong narratives that align with Cloudbeds brand and market positioning;
• Lead all company press releases and major announcements, ensuring clear, compelling, and consistent messaging; 
• Create and shape thought leadership in collaboration with Content Marketing, including bylines, op-eds, keynote narratives, and industry commentary;
• Act as a spokesperson for Cloudbeds in select media interviews, podcasts, and industry events; 
• Proactively identify and secure high-value speaking opportunities for Cloudbeds executives at major global conferences and events;
• Prepare executives for external visibility through messaging frameworks, media training, and presentation coaching;
• Own the development of keynote decks, executive presentations, and event materials in partnership with field marketing; 
• Build and maintain strong relationships with journalists, editors, and industry influencers across trade, hospitality, and mainstream media;
• Develop differentiated media pitches that drive meaningful coverage and position Cloudbeds as a thought leader;
• Serve as the primary liaison with PR agencies—setting direction, reviewing performance, and ensuring alignment with business priorities;
• Track and measure the impact of communications and PR efforts, using insights to refine strategy and improve results.

This is a chance to shape the public narrative of a fast-growing global SaaS company at a pivotal moment for the hospitality industry. You’ll have real influence, executive access, and the opportunity to help define how hotels think about the future.

What You Bring to the Team:

We’re looking for a seasoned communications professional who thrives as a trusted, senior-level contributor who can own both strategy and execution. You bring:

Extensive experience in communications, PR, or corporate messaging within hospitality, hotel tech, or adjacent B2B SaaS industries; A strong network of hospitality media, industry analysts, hoteliers, consultants, and influencers; Deep familiarity with major global hospitality and technology events—and how to maximize executive presence at them; Exceptional messaging instincts and the ability to articulate a clear, provocative point of view; Excellent writing and verbal communication skills; equally comfortable on stage, on camera, on a podcast, or behind the keyboard. Experience partnering closely with senior executives and serving as a trusted communications advisor; A self-directed, roll-up-your-sleeves mindset—you’re strategic, but you’re not afraid to do the work.

What Success Looks Like:

• Cloudbeds has a clear, differentiated, and compelling point of view that consistently shows up across media, events, executive communications, and thought leadership.
• Our executives are visible, well-prepared, and increasingly sought after as industry voices at top-tier global hospitality and technology events.
• Media coverage is proactive, high-quality, and aligned to our strategic priorities — reinforcing Cloudbeds as a hospitality industry leader and top vertical SaaS company. 
• Major announcements and narratives are sharp, cohesive, and elevate our brand positioning in the market.
• Communications is viewed internally as a strategic growth driver and trusted partner to leadership.

#LI-AM1

Location: Remote - (UK & I)

How You'll Make an Impact:

As Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Multilingual capabilities.
• Operational experience in the hospitality or lodging industry.

#LI-JS1

We know why you are reading about this opportunity. You are driven to achieve goals. You are looking to make a direct impact. You want to work in a culture where your co-workers work as part of a diverse team, communicate across departments, and have a positive attitude. If we had to guess, you are innovative with great ideas, want to bring efficiencies to processes, and are looking to grow your career. Are we right? If so, let’s talk more!

The Global Studies Coordinator (based in the United Kingdom) is responsible for supporting the team of Global Study Managers in the planning and operations of active clinical trial studies. The Coordinator is the main point of contact for patient communications and the management of all patient travel and logistical details.

Please note: The internal title for this role is 'Global Study Coordinator.' This is a contract position. It is part-time, potentially up to 25 hours per week, and pays on an hourly basis. Hours are not guaranteed.

Responsibilities:

• Manages travel and transportation budget for trial participants
• Participates in discussions with vendors and internal team members regarding trial participant requirements
• Supports hospital or clinical staff relating to trial participant enrollments and visit schedules
• Promptly responds to all inquiries of the trial participants and hospital/clinical staff
• Contributes to managing projects to profitable level through efficient work process
• Acts as point of contact for patient communication regarding air, hotel and ground accommodations
• Maintains accurate data including setting up databases and transferring data between internal operating systems
• Aids in producing reports as required
• Works with Global Study Manager to outline needs and requests of clients and patients
• Contributes to managing projects to profitable level through efficient work process

Requirements:

• Bachelor’s Degree or equivalent work experience
• Fluent Spanish and fluent English required, multi-lingual preferred
• 2+ years of experience in the travel industry and/or pharma industry preferred
• Working knowledge of Microsoft Office
• Ability to learn new procedures quickly and efficiently
• Highly organized and plan-oriented; adept at prioritization and follow-up
• Excels in cross-departmental communication
• Confidence and follow through in decision-making

Working Conditions:  

• Primary work environment is from a home office with personal computer and telephone
• Minimum technology required, including updated operating system, anti-virus software and password protected devices. Chromebook is not supported.

#LI-JD1

How You'll Make an Impact: 

As a Senior DevOps Engineer at Cloudbeds, your goal is to constantly improve and scale our SaaS platform to deliver an exceptional experience to hoteliers and their guests worldwide. You'll own the creation, monitoring, automation, and support of our cloud infrastructure and delivery pipelines — enabling product teams to ship high-quality software with speed and confidence. Working within a bottom-up culture that values healthy debate and collaborative problem-solving, you'll have real influence over architecture decisions and the opportunity to shape how we scale infrastructure for one of the fastest-growing hospitality technology platforms in the world.

Our Infrastructure Team: 

Our Infrastructure team is made up of engineers who take genuine pride in their craft, owning projects end-to-end and holding themselves to a high bar. We're passionate about technology and constantly pushing to improve our stack, not just maintain it. If you thrive in an environment where attention to detail matters, great communication is a given, and you're comfortable challenging the status quo to make things better, you'll feel right at home here.

What You Bring to the Team:

• Architect, improve, and scale Cloudbeds' cloud infrastructure on AWS, with a focus on reliability, security, and performance
• Build and evolve our Kubernetes (EKS) platform, driving adoption of containerization best practices across engineering teams
• Automate infrastructure provisioning and configuration using infrastructure-as-code tools like Terraform
• Design, build, and maintain CI/CD pipelines (GitHub Actions, ArgoCD) that enable fast, reliable software delivery
• Partner with product and engineering teams to drive projects to production, sharing DevOps expertise and ensuring strong environment configuration from the infrastructure side
• Maintain and improve monitoring, logging, and alerting systems to ensure platform health and rapid incident response
• Participate in on-call rotation to support production environment stability.

What Sets You Up for Success:

• 5+ years of experience as a DevOps Engineer working hands-on with AWS (networking, compute, storage, databases, queues, cache, permissions).
• 5+ years of strong Kubernetes and Docker experience, including implementing and scaling EKS platforms at production scale.
• Deep expertise with Terraform for infrastructure-as-code and configuration management.
• Proven experience building and supporting CI/CD pipelines using GitHub Actions and ArgoCD.
• Strong knowledge of monitoring and observability tools such as Datadog, Prometheus, Loki, or AWS CloudWatch.
• Working knowledge of web application servers (NGINX, Ingress controllers), databases (MySQL, PostgreSQL, Aurora), caching (Redis, Memcached), and queue technologies (SQS).
• Ability to write Bash and/or Python scripts to automate operational tasks.
• Strong Linux system administration skills and solid networking fundamentals.
• Excellent written and verbal English communication skills; comfortable working asynchronously across a globally distributed remote team.

#LI-REMOTE #LI-IK1

The Role… 

At Soho House, the Spa Manager plays a vital leadership role in overseeing all aspects of spa operations, ensuring an exceptional, luxury experience for our members and guests. You will be responsible for managing the day-to-day running of the spa, maintaining the highest standards of service, and motivating a team of therapists and reception staff to deliver outstanding wellbeing treatments and hospitality. 

What's in it for you?

• Weekly Pay
• Clothing Allowance
• Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rate; Any Bedroom, Any House, $100 a night
• Private Health and Dental Care
• Life Assurance
• Day off on your birthday
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Lead and inspire the spa team to provide exemplary service and maintain a consistently high standard of treatments and hospitality. 
• Oversee day-to-day spa operations, including bookings, scheduling, therapist performance, and guest service. 
• Ensure the spa is clean, safe, well-maintained, and compliant with all health, safety, and hygiene regulations. 
• Create and manage treatment menus, promotional offers, and seasonal wellness packages in collaboration with the wider hospitality and marketing teams. 
• Manage spa inventory and ordering of stock and supplies, ensuring effective cost control and supplier relations. 
• Recruit, train, and develop team members, providing ongoing coaching, performance reviews, and support. 
• Manage the spa’s P&L, tracking KPIs such as treatment revenue, retail sales, therapist utilisation, and guest satisfaction. 
• Act as the main point of contact for guest feedback, resolving any issues professionally and promptly. 
• Coordinate with other departments (e.g., Events, Membership, F&B) to offer wellness experiences that enhance member satisfaction.

What we are looking for...

• Minimum 3–5 years’ experience in spa management within a luxury hotel, wellness retreat, or members club. 
• Recognised qualification in spa therapy, wellness, or beauty therapy is advantageous (e.g., CIBTAC, CIDESCO, ITEC) 
• Proven leadership and operational experience, including team development and KPI delivery. 
• Deep understanding of luxury guest service and premium wellness trends. 
• Fluent in English, with strong written and verbal communication skills. 
• IT literacy including spa booking systems, Microsoft Office, and reporting tools. 

Duetto's partner ecosystem is a serious growth engine — and this role is the person who makes it perform. As Director of Strategic Partnerships, you'll own the commercial outcomes of our global integration partner portfolio: driving partner-sourced pipeline, building the programs and processes that make partnerships scalable, and converting partner relationships into hotel acquisitions and ARR. This is an execution-first role with real strategic scope, reporting directly to the VP of Global Partnerships and Alliances.

What Makes Us Different?

Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.

What You'll Be Doing

• You'll own the day-to-day commercial performance of Duetto's global integration partner portfolio — executing the partner strategy set by the VP and driving hotel acquisition, co-sell pipeline, and partner-sourced ARR through co-sell, co-innovation, and referral motions across key partners worldwide.
• You'll build and run joint account planning and hotel activation programmes that convert partner customer bases into active Duetto customers, coordinating with regional Sales teams through to close.
• You'll create and operationalise Duetto's integrated partner programme — tiers, incentives, certification processes, and enablement standards — ensuring consistent delivery and partner satisfaction across the portfolio at scale.
• You'll establish repeatable, data-driven partner engagement models: standardising QBR formats, health scoring, and pipeline attribution to give clear visibility across the partner portfolio, with full Salesforce fluency to evidence it.
• You'll collaborate on building a globally distributed team of partner managers across EMEA, North America, and APAC — setting KPIs, managing performance, and building a results-oriented culture aligned to company OKRs.
• You'll work cross-functionally with Sales, Marketing, Product, and Customer Success to embed partnership motions into the broader GTM — translating external partner priorities into internal roadmap requirements and ensuring partner-sourced pipeline is tracked and converted.

What We're Looking For

You may be a good fit if you have:

• 5–8 years of relevant experience in technology partnerships, with a demonstrable track record of building and executing commercial partner programmes — including programme architecture, enablement, and measurable pipeline and revenue contribution
• 3+ years operating in a global environment with clear accountability structures and strong performance outcomes
• Proven ability to drive partner-sourced pipeline that directly contributes to company revenue, with the reporting discipline and CRM fluency to evidence it
• Experience running an integrated partner or marketplace programme at scale, including cross-functional coordination with product, sales, and support
• Strong commercial acumen — you can translate integration partner relationships into co-sell pipeline, referral revenue, and hotel acquisition outcomes
• Proficiency in Salesforce for pipeline management, attribution, and partner reporting

Strong candidates may also have:

• Experience in the hospitality technology ecosystem — PMS, RMS, CRS, and data platforms
• Deep knowledge of how hospitality technology partners buy, sell, and integrate
• Experience operating at a strategic level with global scope and high impact on business outcomes

Why Duetto?

• Partnerships are a first-class growth channel here. This isn't a relationship management role dressed up as a Director title — you'll own commercial outcomes, build programmes from the ground up, and have clear accountability to revenue and hotel acquisition targets.
• Global scope from day one. You'll be working across EMEA, North America, and APAC with a partner ecosystem that spans 80+ integrations and some of the most important names in hospitality technology.
• AI is how we work. Duetto is an AI-first organisation — every function, including partnerships, operates with AI tooling built into the workflow. You'll have the tools to work faster and smarter than anywhere else you've been.
• A category-defining product to sell around. The Revenue & Profit Operating System is genuinely differentiated — partners want to be in the ecosystem, which makes your job more about activation than evangelism.
• Real growth trajectory. Reporting to the VP of Global Partnerships and Alliances with a remit that spans programme design, team building, and revenue accountability — the path upward is clear.

The Details

• Location: Spain, United Kingdom, Singapore (Remote)
• Department: Sales
• Reports to: Vice President, Global Partnerships and Alliances

Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Sound like you?

You don't need to have done everything on this list. If you're a commercially minded partnerships leader who's energised by building programmes that actually move revenue — and you want to do it in an industry and company you can be proud of — we'd love to hear from you.

#LI-REMOTE

If you're energised by opening doors, sparking real conversations with hospitality decision-makers, and building pipeline that drives meaningful business — this is your role. As a BDR on Duetto's EMEA team, you'll be the first point of contact for potential customers across the region: qualifying inbound leads, running targeted outbound campaigns, and partnering closely with Regional Sales Managers to turn prospects into qualified opportunities. It's a high-activity, high-impact role with real visibility into how a global SaaS sales engine works.

What Makes Us Different?

Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.

What You'll Be Doing

• You'll generate and qualify new business opportunities across EMEA through proactive outbound outreach — email, phone, social, and events — researching target accounts, identifying buyer personas, and tailoring messaging to uncover real pain points and convert prospects into qualified pipeline.
• You'll qualify and follow up on inbound leads from marketing campaigns with speed and quality, engaging prospects in meaningful conversations that assess fit and move opportunities forward for the sales team.
• You'll execute outreach strategies aligned to Duetto's ideal customer profiles and regional priorities, partnering closely with Regional Sales Managers on territory plans, handoff processes, and feedback loops.
• You'll leverage AI-driven tools and automation to sharpen prospecting efficiency and personalisation — and participate in regular coaching sessions with the Head of Business Development to continuously refine your messaging, qualification, and outreach techniques.
• You'll maintain accurate activity and pipeline data in Salesforce, tracking calls, emails, connections, and meetings to ensure visibility, forecast accuracy, and continuous performance optimisation.
• You'll collaborate with Marketing to improve campaign follow-up and lead nurturing, and feed market insights from your conversations back into GTM messaging and strategy.

What We're Looking For

You may be a good fit if you have:

• 3+ years in a sales, business development, or SDR/BDR role — preferably in B2B SaaS or hospitality technology
• Bilingual fluency in Spanish or French and English — other languages are a bonus
• Strong communication and interpersonal skills, with confidence engaging senior-level decision-makers
• Proven ability to manage high volumes of outreach activity while keeping quality conversations and outcomes front and centre
• Familiarity with CRM systems (Salesforce) and sales engagement platforms (Apollo, HubSpot, or equivalent)
• A self-motivated, goal-oriented approach with a genuine growth mindset

Strong candidates may also have:

• Experience prospecting into hospitality, travel, or technology industries
• Additional European language skills beyond Spanish/French and English

Why Duetto?

• A real launchpad. BDR roles at Duetto come with genuine coaching, clear progression paths, and direct exposure to how a global SaaS sales organisation operates — it's a role you can grow fast in.
• AI is part of how you'll work. You'll use AI-driven tools and automation as a core part of your prospecting workflow — not as a future ambition, but as how the team operates today.
• A product worth talking about. Duetto is the #1 RMS in hospitality tech — when you call a hotelier, you're leading with a product that has real market credibility and solves a genuine problem.
• EMEA scope with a global team behind you. You'll own key EMEA markets with the support of a globally distributed sales, marketing, and enablement team.

The Details

• Location: Remote — Spain or United Kingdom
• Department: Sales / Business Development
• Territory: EMEA

Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Sound like you?

You don't need to have worked in hospitality before. If you're a driven, curious BDR who's energised by building pipeline, loves connecting with people, and wants to do it at a company with real momentum — we'd love to hear from you.

#LI-REMOTE

1. About the Company

Duetto, the industry-leading hospitality revenue management system, leads the way in helping hotels, resorts and casinos optimize revenue and boost profit. Our leading SaaS platform, expanding suite of products, and incredibly skilled team have been at the heart of our continued success and our ambition for future growth knows no bounds.

Duetto is building the future of hotel revenue strategy. We’re not just another SaaS company — we’re redefining what’s possible for hotels through our category-creating platform, the Revenue & Profit Operating System.

2. Role Summary / Purpose

The Product Manager, HotStats is responsible for executing against the HotStats product roadmap, contributing to the delivery of a world-class financial benchmarking platform within the broader Duetto ecosystem. Anchored in day-to-day feature development and cross-functional execution, this role applies established product management practices — including AI-assisted workflows — to build and ship high-quality product increments that serve hotel owners, operators, and investors. The Product Manager operates within defined frameworks and priorities set by senior product leadership, actively leveraging AI tools to accelerate execution and surface insights, while developing functional skills and deepening domain expertise in hospitality financial analytics as a foundation for career growth.

3. Key Responsibilities

• Manage the HotStats product backlog using AI-assisted drafting tools to write user stories, define acceptance criteria, and maintain prioritization in alignment with roadmap direction set by product leadership.
• Contribute to quarterly roadmap planning by using AI tools to synthesize customer feedback, support trends, and usage data into structured feature recommendations for senior review.
• Execute Scrum ceremonies including sprint planning, backlog grooming, and retrospectives in close partnership with the HotStats engineering team to support consistent, quality delivery.
• Analyze customer feedback, product usage metrics, and competitive signals using AI-powered analytics platforms to accelerate insight generation and inform feature iteration.
• Build relationships with key internal stakeholders across Engineering, Customer Success, and Sales to coordinate feature delivery, communicate release timelines, and support go-to-market activities.
• Document product decisions, feature specifications, and release notes through AI-assisted workflows, applying editorial judgment to ensure accuracy and alignment with product intent.
• Investigate customer-reported issues and product gaps, triaging and escalating appropriately in partnership with Engineering and Customer Success.
• Track key product performance metrics and contribute to reporting on feature adoption, data quality, and platform health using AI-generated reporting tools to reduce manual effort.
• Implement product management practices and processes as directed by senior leadership, contributing to shared AI workflow documentation for the broader product team.
• Perform other related duties as needed to support team and company priorities.

4. Qualifications

Required:

• 2–4 years of experience in Product Management or a related discipline (e.g., business analysis, product operations, or program management)
• Demonstrated ability to write clear user stories, manage a product backlog, and work effectively within Agile/Scrum delivery processes
• Familiarity with data-driven decision making — comfortable working with usage metrics, customer feedback, and product analytics to inform priorities
• Strong written and verbal communication skills with the ability to collaborate across Engineering, Customer Success, and Sales teams
• Working familiarity with AI tools (e.g., Claude, ChatGPT, Notion AI, or equivalent) as productivity tools for drafting, synthesis, or analysis — and a demonstrated willingness to build AI-assisted workflows into day-to-day work
• Ability to operate effectively within defined frameworks, manage competing tasks, and escalate appropriately when needed

Preferred:

• Specialized skills, knowledge, or experience within the Hospitality technology industry
• Experience with or exposure to financial analytics, business intelligence platforms, or data visualization tools
• Familiarity with hotel financial performance concepts, including P&L structures or benchmarking methodologies
• Experience using AI tools specifically within a product management context — prompt design, feedback synthesis, or spec generation
• Experience working on a recently acquired product or within a high-growth SaaS environment

The Role… 

At Soho House, as a Hotel Receptionist, you will be the first point of contact for members and guests, delivering an exceptional arrival and departure experience. Your role is key in ensuring a warm welcome, smooth check-in and check-out, and efficient handling of reservations, guest inquiries, and front desk operations. 

You will embody the values of discretion, professionalism, and service excellence, creating a positive and memorable impression from the moment guests arrive. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service 
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Greet members and guests warmly and professionally on arrival 
• Perform check-in and check-out procedures efficiently, following internal protocols 
• Manage bookings, cancellations, and room allocations using the hotel’s PMS (Property Management System) 
• Answer guest questions and resolve complaints or concerns with empathy and discretion 
• Coordinate with housekeeping, concierge, spa, and other departments to ensure a seamless experience 
• Process payments accurately and issue invoices or receipts as required 
• Handle phone, email, and in-person inquiries promptly and helpfully 
• Keep reception and lobby areas tidy, welcoming, and well-presented 
• Maintain guest confidentiality and adhere to GDPR and club data policies 
• Assist with wake-up calls, transportation bookings, and general concierge duties as needed 

What we are looking for...

A successful Hotel Receptionist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Previous experience in a receptionist or front-of-house role, ideally in hospitality or luxury environments 
• Strong customer service and communication skills 
• Proficiency in Microsoft Office and hotel booking systems (e.g., Opera, Protel) 
• Reliable, organised, and well-groomed with a calm, professional manner 
• Ability to multi-task in a fast-paced environment and stay solution-focused 

Desirable: 

• Experience working in a private members club or boutique hotel 
• Multilingual abilities 
• First Aid or Fire Safety certification 
• Knowledge of local attractions, transportation options, and club amenities 

The Role… 

The role will involve ensuring our guests and members receive the best possible experience from the moment they arrive on site. You´ll love the direct contact with people and possess an excellent host talent. We are also looking for someone who is flexible, communicative and a good team player. On site we have various vehicles to take guests wherever they need to go and it will be your responsibility to ensure they have a great experience during their journey. Full driving licence is required for the role and due to our insurance policy you must be over 21 years of age. As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• £20 Taxi Contribution for late shifts
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Main Duties...

• Greet members and guests warmly on arrival, creating a welcoming first impression of the Farmhouse 
• Provide safe, friendly, and efficient transport around the estate using company vehicles 
• Assist members and guests with luggage, directions, and information about the site and facilities 
• Ensure vehicles are clean, well-presented, and maintained to Soho House standards 
• Communicate clearly with the reception, guest experience, and events teams to coordinate guest movements and requests 
• Offer local knowledge and recommendations to enhance the guest experience 
• Respond quickly and professionally to member or guest enquiries, requests, or issues 
• Support daily site operations, helping with set-ups, deliveries, and general upkeep as needed 
• Follow all health, safety, and driving policies to maintain a safe environment for guests and colleagues 
• Represent Soho Farmhouse values through genuine hospitality, teamwork, and professionalism at all times 

What we are looking for...

• Previous experience in a guest-facing, hospitality, or customer service role (hotel, resort, or members’ club preferred)
• Confident driver with a full, clean UK driving licence (must be over 21 for insurance purposes)
• Strong communication and interpersonal skills with a natural ability to connect with people
• Comfortable working outdoors in all seasons and supporting hands-on operational tasks
• Reliable, organised, and calm under pressure with strong attention to detail
• Team player with a flexible, can-do attitude and willingness to help across departments
• Knowledge of the local area or countryside hospitality environment is a plus
• Genuine passion for hospitality and creating memorable guest experience

The Role… 

At Soho House, the Sous Chef plays a vital leadership role within the kitchen, supporting the Head Chef and Senior Sous Chef in delivering exceptional, high-quality dishes across all services. As a key member of the culinary management team, the Sous Chef helps drive consistency, creativity, and operational excellence, ensuring that every plate reflects the standards and identity of Soho House. 

You will oversee day-to-day kitchen operations, supervise and develop junior chefs, and ensure food safety, allergen compliance, and kitchen hygiene remain at the highest level. The Sous Chef contributes to menu development, coordinates prep and service execution, and steps into leadership responsibilities in the absence of the Senior Sous Chef or Head Chef. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Clothing Allowance
• Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rate; Any Bedroom, Any House, $100 a night
• Private Health and Dental Care
• Life Assurance
• Day off on your birthday
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Support the Senior Sous Chef and Head Chef in leading all aspects of kitchen operations, ensuring smooth, efficient service across all meal periods. 
• Prepare, cook, and present dishes to Soho House standards, maintaining consistency in quality, flavour, and plating. 
• Oversee mise en place organisation, daily prep schedules, and service readiness for assigned sections. 
• Supervise and mentor junior chefs, providing guidance, training, and feedback to support their development. 
• Uphold strict food safety, hygiene, and allergen management procedures in line with HACCP and Soho House policies. 
• Assist in menu execution and contribute ideas to seasonal changes, specials, and development projects. 
• Support stock control activities, including ordering, deliveries, waste reduction, and inventory rotation. 
• Communicate effectively with both back-of-house and front-of-house teams to ensure seamless service and member satisfaction. 
• Lead by example through professionalism, punctuality, and a calm, solution-driven approach in a fast-paced environment. 
• Take charge of the kitchen when required, ensuring standards, staffing, and service run smoothly in the absence of senior leadership. 

What we are looking for...

• 3–5 years of experience in a high-volume, high-quality kitchen, ideally within a premium restaurant, hotel, or private members’ club. 
• Strong cooking skills across multiple kitchen sections with a solid understanding of classical and modern culinary techniques. 
• Proven experience supervising or leading small teams. 
• Excellent knowledge of HACCP, allergen procedures, and food safety practices. 
• Ability to work efficiently under pressure while maintaining high standards. 
• Professional, reliable, and passionate about food and team development. 
• Confident communicator with strong organisational and time-management skills. 
• Fluent in English. 

The Role… 

At Soho House, the Sous Chef plays a vital leadership role within the kitchen, supporting the Head Chef and Senior Sous Chef in delivering exceptional, high-quality dishes across all services. As a key member of the culinary management team, the Sous Chef helps drive consistency, creativity, and operational excellence, ensuring that every plate reflects the standards and identity of Soho House. 

You will oversee day-to-day kitchen operations, supervise and develop junior chefs, and ensure food safety, allergen compliance, and kitchen hygiene remain at the highest level. The Sous Chef contributes to menu development, coordinates prep and service execution, and steps into leadership responsibilities in the absence of the Senior Sous Chef or Head Chef. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Clothing Allowance
• Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rate; Any Bedroom, Any House, $100 a night
• Private Health and Dental Care
• Life Assurance
• Day off on your birthday
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Support the Senior Sous Chef and Head Chef in leading all aspects of kitchen operations, ensuring smooth, efficient service across all meal periods. 
• Prepare, cook, and present dishes to Soho House standards, maintaining consistency in quality, flavour, and plating. 
• Oversee mise en place organisation, daily prep schedules, and service readiness for assigned sections. 
• Supervise and mentor junior chefs, providing guidance, training, and feedback to support their development. 
• Uphold strict food safety, hygiene, and allergen management procedures in line with HACCP and Soho House policies. 
• Assist in menu execution and contribute ideas to seasonal changes, specials, and development projects. 
• Support stock control activities, including ordering, deliveries, waste reduction, and inventory rotation. 
• Communicate effectively with both back-of-house and front-of-house teams to ensure seamless service and member satisfaction. 
• Lead by example through professionalism, punctuality, and a calm, solution-driven approach in a fast-paced environment. 
• Take charge of the kitchen when required, ensuring standards, staffing, and service run smoothly in the absence of senior leadership. 

What we are looking for...

• 3–5 years of experience in a high-volume, high-quality kitchen, ideally within a premium restaurant, hotel, or private members’ club. 
• Strong cooking skills across multiple kitchen sections with a solid understanding of classical and modern culinary techniques. 
• Proven experience supervising or leading small teams. 
• Excellent knowledge of HACCP, allergen procedures, and food safety practices. 
• Ability to work efficiently under pressure while maintaining high standards. 
• Professional, reliable, and passionate about food and team development. 
• Confident communicator with strong organisational and time-management skills. 
• Fluent in English. 

The Role… 

At Soho House, as a Maintenance Assistant, you will support the Maintenance Supervisor and Facilities team in ensuring that the building, facilities, and equipment across the club are maintained to a high standard. You’ll play a hands-on role in keeping the club safe, functional, and well-presented for our members, guests, and staff. 

This position is ideal for a proactive, reliable individual with a basic technical skillset and a strong service mindset. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service 
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Carry out minor repairs and general maintenance tasks (painting, basic plumbing, light bulb changes, furniture assembly, etc.) 
• Support planned preventative maintenance (PPM) and reactive work orders as directed by the Maintenance Supervisor 
• Assist with inspections of equipment, fixtures, and building systems to identify issues early 
• Help with room and facility setups for meetings, events, or club functions 
• Keep maintenance tools, workspaces, and plant rooms clean, tidy, and safely stored 
• Monitor stock of essential maintenance supplies and report shortages 
• Respond quickly and professionally to urgent repair requests or facility concerns 
• Work closely with housekeeping and operations teams to ensure a well-maintained environment 
• Always follow health and safety policies and safe working practices 

What we are looking for...

A successful Maintenance Assistant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Basic experience in general maintenance, handyman work, or a similar support role 
• Comfortable using tools and carrying out physical tasks 
• Good attention to detail and pride in keeping spaces clean and functional 
• Able to work independently and as part of a team 
• Flexible and willing to support different departments as needed 

Desirable: 

• Basic qualifications in building services, maintenance, or manual trades 
• Experience in a hotel, club, or hospitality environment 
• Familiarity with maintenance logs, task tracking, or work order systems 

The Role… 

At Soho House, a Lifeguard is a vital role in maintaining a safe, welcoming, and enjoyable environment in our pool and wet areas. Your primary responsibility is the safety of all members and guests using the pool, while also upholding the club’s premium service and cleanliness standards. 

This role is ideal for a vigilant, professional individual with a passion for health, safety, and exceptional guest care. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service 
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Supervise the pool area, maintaining constant vigilance to prevent accidents and respond swiftly to emergencies. 
• Enforce pool rules and etiquette to ensure the safety and comfort of all users. 
• Perform regular safety checks and maintain equipment such as rescue tubes, pool cleaning gear, and first aid supplies. 
• Administer First Aid, CPR, or emergency response as required.
• Monitor water quality and report any irregularities to management or maintenance. 
• Ensure all wet areas, including pool deck, showers, and locker rooms, are clean, organised, and well-maintained. 
• Provide courteous, professional service to members and guests always. 
• Report maintenance issues, incidents, or unsafe conditions in a timely manner. 
• Support wellness or swim programming where appropriate (e.g., lane allocation, assisting instructors). 

What we are looking for...

A successful Lifeguard for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Valid and up-to-date Lifeguard Certification (e.g., RLSS, NPLQ, or equivalent) 
• Current First Aid and CPR certification. PPO desirable.
• Previous experience in a leisure club, spa, hotel, or fitness facility is preferred 
• Strong communication skills and a calm, confident presence under pressure 
• Professional appearance, punctuality, and a customer-focused attitude 

The Role… 

At Soho House, a Lifeguard is a vital role in maintaining a safe, welcoming, and enjoyable environment in our pool and wet areas. Your primary responsibility is the safety of all members and guests using the pool, while also upholding the club’s premium service and cleanliness standards. 

This role is ideal for a vigilant, professional individual with a passion for health, safety, and exceptional guest care. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• £20 Taxi Contribution for late shifts
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service 
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Supervise the pool area, maintaining constant vigilance to prevent accidents and respond swiftly to emergencies. 
• Enforce pool rules and etiquette to ensure the safety and comfort of all users. 
• Perform regular safety checks and maintain equipment such as rescue tubes, pool cleaning gear, and first aid supplies. 
• Administer First Aid, CPR, or emergency response as required.
• Monitor water quality and report any irregularities to management or maintenance. 
• Ensure all wet areas, including pool deck, showers, and locker rooms, are clean, organised, and well-maintained. 
• Provide courteous, professional service to members and guests always. 
• Report maintenance issues, incidents, or unsafe conditions in a timely manner. 
• Support wellness or swim programming where appropriate (e.g., lane allocation, assisting instructors). 

What we are looking for...

A successful Lifeguard for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Valid and up-to-date Lifeguard Certification (e.g., RLSS, NPLQ, or equivalent) 
• Current First Aid and CPR certification 
• Previous experience in a leisure club, spa, hotel, or fitness facility is preferred 
• Strong communication skills and a calm, confident presence under pressure 
• Professional appearance, punctuality, and a customer-focused attitude 

The Role… 

At Soho House, as the Head Receptionist, you will lead the front desk team in delivering seamless, welcoming, and high-standard service to all hotel guests and members. Acting as the first point of contact, you will ensure a smooth check-in and check-out experience, oversee guest queries, and maintain the day-to-day flow of reception operations. You will be responsible for setting the tone of service excellence, training the team, and ensuring all procedures are carried out in line with the club’s values. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service 
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Supervise daily front desk operations including check-in, check-out, and guest service interactions 
• Lead and train reception staff to provide warm, professional, and efficient guest service 
• Ensure accurate booking and reservation processes, using the property management system (PMS) 
• Handle escalated guest queries or complaints with professionalism and discretion 
• Maintain a strong presence at the front desk, supporting and mentoring junior staff 
• Liaise with housekeeping, concierge, security, and management to ensure a coordinated guest experience 
• Conduct shift briefings and ensure handovers are clear and complete 
• Prepare reports on guest feedback, room availability, and operational performance 
• Monitor grooming standards, team etiquette, and adherence to club protocols 
• Support recruitment, onboarding, and scheduling of front office team 
• Maintain updated knowledge of all facilities, offerings, events, and policies to inform guests confidently 

What we are looking for...

• 2–3 years’ experience in a hotel receptionist or front desk supervisory role 
• Experience in luxury hospitality, boutique hotels, or private members clubs 
• Strong leadership and team coordination skills 
• Excellent verbal and written communication 
• Proficient in hotel reservation systems (e.g., Opera, Protel, or equivalent) 
• Calm under pressure and adept at resolving issues with a guest-first mindset 

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights