How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success (required):

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• French and English fluency

Compensation: Commission is uncapped and OTE is $130 to $160k 

#LI-AC2

How You'll Make an Impact:

Cloudbeds is looking for a Product Manager to own and evolve the core accounting and financial operations systems that power the Cloudbeds platform. This role sits at the intersection of hospitality operations and accounting, shaping how tens of thousands of properties worldwide handle folio transactions, record money movements, close their books, and integrate with downstream financial systems.

You will be responsible for defining the product vision and execution strategy for the financial backbone of Cloudbeds, ensuring accuracy, auditability, and scalability while supporting diverse operational workflows across regions, property types, and accounting practices.

This is a high-impact role working on mission-critical, high-trust systems used daily by hotel operators, finance teams, and integration partners.

Our Product Team:

Our team is energized by tackling complex problems and turning them into elegant and scalable solutions. We collaborate openly with deep respect for diverse perspectives, value candid feedback, and rely on strong async communication to move fast while staying aligned as a remote-first team. People who can create structure from ambiguity and push ideas forward with others do especially well here.

What You Bring to the Team:

• Own the strategy and lead the execution of our financial operations & accounting products within the Cloudbeds Platform
• Lead accounting integrations from end to end, with a focus on platform extensibility, clear documentation, and an excellent developer experience for partners and customers
• Drive user discovery to deeply understand workflows, constraints, and pain points
• Translate business and customer needs into concise and detailed product requirements
• Use data to validate hypotheses and to justify product decisions
• Define success metrics and track progress throughout the product life cycle
• Collaborate closely with engineering, design, and integration partners to deliver world-class products

What Sets You Up for Success:

• 5+ years of product management experience with SaaS products in finance, accounting, payments, or other high-trust systems
• 2+ years of experience collaborating with fully remote, international multi-disciplinary teams
• Solid understanding of accounting fundamentals
• Strong critical and analytical skills to solve real customer problems
• Ability to articulate complex concepts to cross-functional audiences
• Demonstrated ability to use AI thoughtfully as a force multiplier, while applying sound product judgement for final outputs
• Curiosity to learn new things and challenge the status quo
• Degree in Business, Finance, Accounting, Computer Science, or a related field

Bonus Skills to Stand Out (Optional):

• Prior experience in the hospitality or travel industry
• Knowledge of hospitality-specific accounting software ecosystems and integrations
• Experience building PMS, ERP, or accounting products
• Experience working with compliance, audit, or regional accounting requirements

Job Title:  Head of Communications

What Makes Us Unique:

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

How You'll Make an Impact:

We’re looking for a Head of Communications to own our global narrative and elevate Cloudbeds as a leading voice for hospitality technology and the industry at large.

This is a senior, high-impact individual contributor role for an experienced communications leader who wants strategic ownership, executive access, and the opportunity to influence how the industry thinks.  

As Head of Communications, you’ll be the primary owner of Cloudbeds’ external voice. You’ll report to the VP of Marketing and collaborate closely with executive leadership, regional leadership, and our PR agency to define and amplify our point of view across media, thought leadership, and industry presence across the globe. You will:  

• Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility, and industry influence; 
• Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations, and guest experience, and translate them into strong narratives that align with Cloudbeds brand and market positioning;
• Lead all company press releases and major announcements, ensuring clear, compelling, and consistent messaging; 
• Create and shape thought leadership in collaboration with Content Marketing, including bylines, op-eds, keynote narratives, and industry commentary;
• Act as a spokesperson for Cloudbeds in select media interviews, podcasts, and industry events; 
• Proactively identify and secure high-value speaking opportunities for Cloudbeds executives at major global conferences and events;
• Prepare executives for external visibility through messaging frameworks, media training, and presentation coaching;
• Own the development of keynote decks, executive presentations, and event materials in partnership with field marketing; 
• Build and maintain strong relationships with journalists, editors, and industry influencers across trade, hospitality, and mainstream media;
• Develop differentiated media pitches that drive meaningful coverage and position Cloudbeds as a thought leader;
• Serve as the primary liaison with PR agencies—setting direction, reviewing performance, and ensuring alignment with business priorities;
• Track and measure the impact of communications and PR efforts, using insights to refine strategy and improve results.

This is a chance to shape the public narrative of a fast-growing global SaaS company at a pivotal moment for the hospitality industry. You’ll have real influence, executive access, and the opportunity to help define how hotels think about the future.

What You Bring to the Team:

We’re looking for a seasoned communications professional who thrives as a trusted, senior-level contributor who can own both strategy and execution. You bring:

Extensive experience in communications, PR, or corporate messaging within hospitality, hotel tech, or adjacent B2B SaaS industries; A strong network of hospitality media, industry analysts, hoteliers, consultants, and influencers; Deep familiarity with major global hospitality and technology events—and how to maximize executive presence at them; Exceptional messaging instincts and the ability to articulate a clear, provocative point of view; Excellent writing and verbal communication skills; equally comfortable on stage, on camera, on a podcast, or behind the keyboard. Experience partnering closely with senior executives and serving as a trusted communications advisor; A self-directed, roll-up-your-sleeves mindset—you’re strategic, but you’re not afraid to do the work.

What Success Looks Like:

• Cloudbeds has a clear, differentiated, and compelling point of view that consistently shows up across media, events, executive communications, and thought leadership.
• Our executives are visible, well-prepared, and increasingly sought after as industry voices at top-tier global hospitality and technology events.
• Media coverage is proactive, high-quality, and aligned to our strategic priorities — reinforcing Cloudbeds as a hospitality industry leader and top vertical SaaS company. 
• Major announcements and narratives are sharp, cohesive, and elevate our brand positioning in the market.
• Communications is viewed internally as a strategic growth driver and trusted partner to leadership.

#LI-AM1

How You'll Make an Impact: 

As a Software Engineer on the Payments team, you'll contribute to the infrastructure that powers billions in annual transaction volume across nearly 10,000 properties worldwide. You'll investigate and resolve issues across payment processing and reconciliation systems, improve test coverage and automation, and tackle the steady stream of fixes and improvements that keep a high-reliability platform running. You'll work in a domain where correctness matters and small details compound - and you'll grow your craft inside a team that holds a high engineering bar.

Engineers who demonstrate strong judgment, reliability, and ownership earn increasing scope - including contributing to higher-impact projects across the payments platform.

Our PaymentsTeam:

At Cloudbeds, our Payments tribe builds the systems that keep money moving securely, efficiently, and globally for thousands of our customers. We love solving complex, interconnected problems, integrating with global partner APIs, designing for compliance and security, and constantly iterating on better, more scalable payment solutions. 

Working on Cloudbeds Payments means joining a supportive, collaborative group of engineers who are building the financial backbone of the industry, together.

What You Bring to the Team:

Ownership mindset: You take responsibility for the quality and reliability of your work. You don't wait to be told what needs fixing - you flag it, follow through, and close the loop with your team.Technical fundamentals: You understand the importance of writing clean, maintainable, and well-tested code. You care about getting the details right - naming, test coverage, edge cases - because you understand that's where reliability lives. You follow standards and code patterns.Integration aptitude: You’re comfortable working with external APIs and can navigate documentation, debug integration issues, and build toward resilient interfaces - even when the partner side is unclear.Security and compliance awareness: You may not be a PCI expert, but you understand why it matters. You default to secure patterns and ask the right questions when you’re unsure.Collaboration under pressure: You communicate clearly when things break, contribute to investigations without needing full context upfront, and stay composed in high-urgency moments.Continuous learning: You’re ready to learn. You’re curious about how systems connect beyond your immediate scope. You learn from senior engineers, absorb domain context quickly, and aren’t shy about asking why.

What Sets You Up for Success:

• 2+ years of PHP/Java web application software engineering experience.
• Solid working knowledge of MySQL or PostgreSQL - you can write efficient queries and understand indexing basics.
• Exposure to event-driven architectures and/or microservices concepts; hands-on experience is a plus but not required.
• Familiarity with modern infrastructure tooling (e.g., DataDog, GitHub Actions, Kubernetes, Docker, AWS). 
• Understands the value of logging, metrics, and monitoring, and actively contributes to observability in the systems they work on.

Bonus Skills to Stand Out:

• Familiarity with PCI-DSS, GDPR, or other compliance frameworks - even if just operating within a compliant environment.
• Experience working in payments, fintech, or any domain where transaction accuracy and data integrity are non-negotiable.
• Exposure to Domain-Driven Design concepts or experience working within a codebase that follows its patterns.
• Hospitality or travel industry experience.

Compensation: For candidates located in the United States, the expected annual compensation range is $115,000 – $140,000 USD, dependending on skills and experience. Compensation for candidates based outside the US will be aligned with according to local market rates.

How You'll Make an Impact:

As a Senior Talent Partner based in North America, you'll own hiring across one of Cloudbeds' most strategically important markets. Your primary focus will be GTM, covering outbound Sales, Customer Growth, Sales Operations, and Sales Enablement. You'll need to be as comfortable running volume pipelines as you are doing deep, competitor-focused sourcing to land the kind of passive candidates who aren't browsing job boards. Beyond GTM, you'll have the opportunity to support Technology and Engineering hiring when the business needs it, working on roles ranging from Software Engineers to Infrastructure, making this a role for someone who thrives on variety and can credibly operate across different disciplines. You'll be a trusted partner to hiring managers across the business and a true ambassador for Cloudbeds in the North American talent market.

Our Talent Team:

We're an experienced, passionate, collaborative, and fun group of Talent Partners working at the cutting edge of talent acquisition, spread across 4 continents. Our partners own hiring processes from start to finish and make an impact well beyond filling seats, building real relationships with leadership and shaping how great teams come together. Quality trumps every other metric here, and you'll thrive in a high-performing environment where you're always working with some of the latest recruiting technologies and where the work you do has a direct and meaningful impact on Cloudbeds growth.

What You Bring to the Team:

• Own the full-cycle hiring process for GTM roles across North America, covering outbound Sales, Customer Growth, Sales Operations, and Sales Enablement 
• Run competitor-focused sourcing campaigns to identify and engage passive candidates at target companies, building pipelines that go well beyond active applicants
• Bring strong talent mapping skills to every search, building a clear picture of the market before diving into outreach and consistently pulling in top passive talent that others won't find
• Support hiring across other areas of the business including Technology when required, bringing the same sourcing rigour and candidate engagement skills to a variety of roles
• Partner closely with GTM leadership to understand market dynamics, build targeted hiring strategies, and act as a genuine specialist in the commercial talent space
• Build trusted, consultative relationships with hiring managers at all levels, influencing decisions and ensuring hiring strategies are tied directly to business outcomes
• Manage the hiring process through Greenhouse, maintaining clean data and keeping stakeholders informed at every stage
• Go beyond filling seats, identifying opportunities to improve processes, share market intelligence, and raise the bar on how GTM talent is hired at Cloudbeds
• Stay current on North American compensation benchmarks, competitor talent movements, and GTM hiring trends

What Sets You Up for Success:

• 5+ years of full-cycle recruiting experience within a high-growth SaaS or technology company and/or an agency with a strong focus on supplying the high-growth SaaS market
• Demonstrated ability to manage and influence senior stakeholders up to C-Suite level, acting as a trusted advisor rather than just an order taker
• Strong track record hiring across GTM functions, including outbound Sales, Operations and Enablement
• Exposure to Technology hiring is a strong advantage, even if GTM is your primary domain
• Proven sourcing skills with hands-on experience running competitor mapping and passive candidate outreach campaigns
• Proficiency with LinkedIn Recruiter, Greenhouse (or a comparable modern ATS), and other sourcing tools
• Strong stakeholder management skills, comfortable building relationships with and influencing hiring managers and senior leaders
• Hands-on experience using AI in your workflow, whether for sourcing, research, outreach, or improving efficiency
• Proficient across G Suite, Slack, and Zoom, tech-savvy and quick to learn new tools
• Excellent English, both written and verbal

Bonus skills to standout:

• Experience hiring for hospitality technology or a vertical SaaS business
• Track record of building structured sourcing processes, not just executing one-off searches
• Familiarity with sales talent assessment methodologies or competency-based interview frameworks

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $100,000 - $120,000

As a Sales Director, you will play a pivotal role in Cloudbeds' growth, leveraging your extensive network and deep understanding of both the mid-market and Enterprise hotel landscape to drive high-value ARR and expand our brand. Your expertise in hospitality technology will be essential as you build relationships, fuel partnerships, and position Cloudbeds as the go-to solution for independents. This is a hunter role focusing on acquiring new clients.create and deliver on sales forecasts to sales leadership

Our Group Sales Team

We partner with the world’s most ambitious hospitality businesses. One day you’ll be consulting with a large independent property to help them stand out against global brands, the next, you’ll be at a tech conference exchanging insights with industry leaders. Another day you might find yourself  advising founders of an emerging alternative accommodation brand on how to scale globally. Along the way, hopefully, you’ll deepen your network of hotel groups, management companies and consultants, while evangelizing for our unified platform for revenue, reservations, distribution, and marketing. 

As a fast-growing player in the mid-market, we need entrepreneurial thinkers who are comfortable challenging the status quo. You’ll collaborate across Marketing, Support, Product, and Partnerships to deliver the best solutions, balancing client advocacy with business viability. 

And, of course, we want you to enjoy the journey—because transforming hotel tech should be just as exciting as the industry itself.

What You Bring to the Team:

• Build and execute a strategy to serve independent hotels and groups, identifying opportunities to drive revenue and expand Cloudbeds' presence.
• Deliver on your sales forecasts to ensure that we hit our ambitious goals
• Conduct exceptional virtual client presentations.
• Represent Cloudbeds at major industry events, serving as a brand ambassador and building relationships with potential clients and influencers.
• Provide valuable feedback from the field to sales leadership, product and marketing teams.
• Cultivate strong post-sale relationships (NOT Account Management, that’s another team) that lead to happy clients and fuel valuable referrals.

You’ll Succeed With: 

• 5+ years of experience as a top-performing sales professional, using a highly consultative approach.
• A deep understanding of the mid-market hotel ecosystem with a proven track record of successfully selling tech to independent hotels, groups and driving ARR growth.
• Expertise in hospitality technology, with a passion for helping hotels thrive.
• Exceptional business acumen and negotiation skills,.
• Proven success in building pipelines independently, without BDR/SDR support.
• Expertise in Salesforce CRM and experience with long-term pipeline management.
• Exceptional communication and listening skills
  

Bonus Skills to Stand Out:

• Deep understanding of PMS technology
• Experience in the hospitality or lodging industry.
• Multilingual is always a bonus at Cloudbeds!
  

How You'll Make an Impact: 

As a Senior Fullstack Engineer on the Distribution Team, you'll be instrumental in developing and enhancing the products that connect Cloudbeds' ecosystem to the world's largest distribution channels. You'll architect scalable solutions using modern technologies, contribute to our microservices migration, and ensure our platform delivers exceptional performance and security for thousands of properties worldwide. Your work will directly impact how hotels reach guests through integrations with major platforms like Booking.com, AirBnb and beyond.

Our Distribution Team:

We're the bridge connecting properties to the global travel ecosystem. Our team tackles complex integration challenges that directly impact revenue for thousands of hotels worldwide, from building rock-solid connections with major OTAs to ensuring every booking flows seamlessly and securely. We balance innovation with pragmatism: migrating legacy systems to modern microservices while maintaining the reliability our customers depend on. If you thrive on solving hard technical problems with real business impact and love the challenge of both building greenfield features and refactoring legacy code, you'll feel right at home here.

What You Bring to the Team:

• Design and implement robust backend features and improvements using PHP, with a strong focus on performance optimization and scalability for our distribution platform
• Build intuitive frontend experiences using React and Vue, ensuring seamless user interactions across the Cloudbeds ecosystem
• Architect secure solutions for handling financial transactions and sensitive personal data, applying security best practices throughout the development lifecycle
• Write clean, well-tested, and well-documented code with comprehensive test coverage (unit, integration, end-to-end) to maintain high quality standards
• Lead technical discussions on complex concepts and requirements with both technical and non-technical stakeholders, driving alignment on backend and frontend architecture decisions
• Contribute to our ongoing initiative to migrate core platform components into microservices, helping shape the long-term technical vision
• Re-architect and refactor existing legacy systems to align with modern standards and project requirements, demonstrating ownership and commitment to continuous improvement
• Mentor team members through pair programming and code reviews, promoting best practices that elevate code quality and team processes
• Collaborate with cross-functional teams to plan, build, and ship high-quality features that delight our global customer base

What Sets You Up for Success:

• 5+ years of PHP web application software engineering experience
• 5+ years of experience with JS frameworks, Vue.js and React are preferred
• Solid experience with modern JavaScript/TypeScript
• Strong hands-on experience with Docker and containerized development workflows
• Demonstrated expertise in performance optimization and expert knowledge of relational databases, indexing, and searching technologies
• Strong understanding of security considerations, particularly for applications handling financial transactions and personal data
• Experience with test automation across all levels (unit, integration, end-to-end) and a passion for quality-driven development
• Proven track record of taking ownership of projects and delivering results independently
• Business-level English fluency (verbal and written) and excellent communication skills for collaborating across a globally distributed, remote-first team

Bonus Skills to Stand Out:

• Experience designing and building microservices and/or micro-frontends
• Hands-on experience with PHP frameworks (CodeIgniter, CakePHP, Laravel, Symfony)
• Cloud and infrastructure experience with Kubernetes, AWS, Terraform, and Argo CD
• Experience working with event-driven architectures and messaging systems (e.g., Kafka)

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $145,000 - $165,000

How You'll Make an Impact:

As a Staff Data Engineer, you'll design and implement large-scale distributed data processing systems using technologies like Apache Hadoop, Spark, and Flink. You'll build robust data pipelines and infrastructure that transform complex data into actionable insights, ensuring scalability and fault-tolerance across our platform that processes billions in bookings annually.

You'll architect data lakes, warehouses, and real-time streaming platforms while implementing security measures and optimizing performance. With your expertise in distributed computing, containerization (Docker, Kubernetes), and streaming technologies (Kafka, Confluent), you'll drive innovation and evaluate new technologies to continuously improve our data ecosystem.

Our Data team:

We're energized by turning complex, messy data into meaningful insights that drive real impact across the organization. As a team, we thrive on solving data infrastructure challenges at scale, building resilient pipelines, optimizing performance, and architecting systems that enable everyone from analysts to executives to make smarter, faster decisions.

What sets us apart is our culture of deep trust and collaboration. No one gets left stuck. When someone hits a blocker, the team jumps in to help without hesitation. We're problem solvers with a shared mission, where collaboration isn't just encouraged, it's expected, and collective wins matter more than individual credit.

What You Bring to the Team:

• Technical Expertise & Scalability Mindset
  Deep knowledge of data architecture, ETL/ELT pipelines, and distributed systems, with the ability to design scalable, high-performance solutions.
• Problem-Solving & Ownership
  A proactive approach to diagnosing issues, improving infrastructure, and taking full ownership from concept to production.
• Code Quality & Best Practices
  Strong skills in writing clean, maintainable code (e.g., in Python, SQL, or Scala) and championing best practices like version control, testing, and CI/CD for data.
• Collaboration & Mentorship
  The ability to work cross-functionally with analysts, data scientists, and engineers, while mentoring junior team members and raising the team’s technical bar.
• Data Governance & Reliability Focus
  A strong sense of responsibility for data accuracy, lineage, and security—building systems that others can trust and scale on.

What Sets You Up for Success:

• Clear Business Context
  Understanding the “why” behind data needs—when goals and use cases are clear, it’s easier to design impactful and relevant solutions.
• Autonomy with Trust
  The freedom to make technical decisions, explore solutions, and iterate—paired with the trust that you’ll deliver with quality and accountability.
• Strong Team Collaboration
  Being part of a team that shares knowledge openly, helps each other unblock challenges, and values collective wins over individual credit.
• Access to Quality Tooling & Infrastructure
  Having the right modern tools (e.g., Airflow, dbt, Spark, Flink, cloud platforms) and the ability to improve them when needed sets the foundation for effective work.
• Supportive Leadership & Growth Mindset
  Managers who advocate for your growth, give regular feedback, and create space for learning and experimentation help sustain long-term success.

Bonus Skills to Stand Out (Optional):

• Leadership skills: guiding and mentoring junior members, coordinating projects and collaborating with other teams.
• Domain Knowledge: Having understanding of the hospitality industry can greatly enhance your ability to design and build effective data pipelines.
• Data Architecture Expertise: Contributing to designing data architecture and system and having deep understanding of data storage and ability to design a robust, scalable and maintainable architecture is a valuable skill.
• Performance Optimization: Being able to optimize the performance of data pipelines is a crucial skill such as query optimization, indexing, caching and data partitioning.
• Programming knowledge: Knowledge of Python and SQL is essential, familiarity with Java and other languages is a plus.
• Experience working with a remote-first and globally distributed team
• Experience with CI/CD tooling, including GitHub Actions and Build Workflows
• Knowledge of Confluent and AWS

#LI-IK1